Video security systems
Nexkey says its mission is to disrupt the access control market and ‘change the way people experience access to physical places’. The startup is embracing the latest buzzword for access control – frictionless – while also enabling electronic access control for doors currently protected by mechanical locks. The system is simple with only three components – a controller, an electronic replacement lock core, and a smart phone app. The ‘controller’, a combi...
Avigilon Corporation, a Motorola Solutions company, has announced that Avigilon Blue, its video security as a service platform, is now available in Australia and New Zealand. Avigilon Blue Video SaaS platform Powered by Microsoft Azure, Avigilon Blue is a subscription-managed video security platform featuring self-learning video analytics technology that detects the presence and movement of people and vehicles. When a potentially critical event is detected, the Avigilon Blue platform generates...
Dahua Technology, a video-centric smart IoT solution and service provider, is teaming up with JMG Security Systems and Pacific Premier Bank, along with other sponsors, to support the Boys & Girls Clubs of Huntington Valley, Calif. The 24th annual benefit golf tournament aims to raise more than $100,000 for the Boys & Girls Clubs this year. Dahua Technology is serving as a platinum-level sponsor and three Dahua team members will be participating in the event. “Dahua is honored to s...
March Networks, a global video security and video-based business intelligence pioneer, is proud to announce that it has been designated as a cybersecure business by Cyber Essentials Canada for a second consecutive year. March Networks was the first company in the country to achieve the certification in 2018, and is the first to re-certify through the program this year. Developed as part of the United Kingdom’s (U.K.’s) National Cyber Security Programme, Cyber Essentials certificatio...
Video Surveillance as a Service (VSaaS), simply stated, is a cloud-based video surveillance solution that is packaged and delivered as a service over the internet. The price varies depending on the features of the plan (i.e. number of cameras, amount of storage, software features, etc.), and customers pay a monthly subscription price to use it. Internet Protocol (IP) cameras are installed at site locations, and the video is captured and streamed to a service provider’s data centre via an i...
ISC West 2019 is in the industry’s rear-view mirror, and what a show it was! The busy three days in April offered a preview of exciting technologies and industry trends for the coming year. We asked this week’s Expert Panel Roundtable: What was the big news at ISC West 2019?
Johnson Controls announces that its PowerSeries Pro is the first ever commercial grade security system to harness the long-range communication technology of PowerG and is designed to handle large-scale installations. The system offers the highest level of cyber protection features and encryption technology without the need for a wired communication path. PowerSeries Pro is developed for commercial use and can support up to 248 zones, making it an ideal solution for warehouses, office buildings, factories, and healthcare facilities. Intrusion Security Panel “In the past, we have had systems that support commercial applications, but PowerSeries Pro is our first commercial intrusion security panel that can handle large commercial installations while eliminating the need for wires on sensors or keypads,” said Jennifer Doctor, senior director of Product Management, Tyco Security Solutions. “We are excited to provide this new product to the commercial sector, and hope the increase in zones, coupled with secure encryption, will provide end users with the flexibility and reliability they need.” Tyco security solutions’ PowerSeries Pro includes built-in 128-bit AES encryption technology, supports multiple third-party integrations, including Building Management Software (BMS), as well as video and access control solutions to offer a versatile platform for holistic commercial security. Commercial Installations In addition, Frequency Hopping Spread Spectrum technology repeatedly switches frequencies to minimize interference of radio signals and prevent interception and obstruction during transmission. This is especially useful in commercial integrations, where transmissions take place over longer distances, and in turn require more planning to combat potential interferences security threats. Requiring no drills, wires or repeaters, both residential and commercial installations are hassle-free and provide all the power and security of a wired connection, without the wires.
Johnson Controls has introduced a simplified approach to enterprise video management with its improved exacqVision Enterprise edition video management solution. Enterprise Manager, which was formerly sold separately as the Enterprise System Manager, is now an integrated part of the exacqVision Enterprise edition VMS, giving users ready access to enhanced health monitoring, user management, update management and high-availability capabilities at no additional cost. exacqVision EM-Series Server Exacq is also launching a new exacqVision EM-Series server to offer large-scale deployments a redundant, performant server platform on which to run the Enterprise Manager software. The Enterprise Manager running on the EM-Series server can now monitor and manage up to 2,000 exacqVision Enterprise recorders. “Customers with large, distributed environments require efficient management capabilities to deploy, maintain and update large deployments.” said Ryan Hulse, exacqVision Senior Product Manager, Building Technologies & Solutions. “Those customers now have access to enhanced management features with exacqVision Enterprise, providing an enterprise solution that is more intuitive than most others in the market.”
Johnson Controls announced that it has combined its Tyco Access Control and Video Solutions businesses into a single operational unit to more closely align the two disciplines and optimize future technology developments for cyber resiliency, business efficiency and intelligence. The combination of the two units will enable strategic organizational focus on four key technology pillars: cybersecurity, cloud solutions, unification and automation, areas identified as critical for an organization’s security and business operations. Addressing Customers’ Security Challenges The growing demands on security as a critical organizational business function is driving our strategic focus on these core areas"The global realignment of teams in engineering, product management and customer support will provide Tyco Access Control and Video Solutions with a more holistic picture of how best to address customers’ new security and operational challenges while optimizing and expanding on these core pillars throughout the Tyco portfolio. “The growing demands on security as a critical organizational business function is driving our strategic focus on these core areas, enabling us to provide customers with a scalable, secure and intelligent ‘single pane of glass’ approach to system management,” said Eli Gorovici, general manager, Tyco Access Control and Video Solutions for Global Security Products. “Leveraging our leadership positions in cybersecurity, cloud solutions, unification and automation will allow us to continue to innovate and provide to the market solutions that offer the highest levels of efficiency, functionality and ease of use.” Actionable Intelligence For Businesses The Tyco Access Control and Video Solutions unit will focus on growth in areas such as cloud platforms and AI-based automation toolsThe new Tyco Access Control and Video Solutions unit will focus on growth in key technology areas, such as cloud platforms and AI-based automation tools via the company’s investment in Deep Learning technology. This will allow organizations to better utilize resources and produce actionable intelligence for their businesses. Johnson Controls and its Tyco security solutions are also supported by a dedicated Global Product Security Team charged with creating and maintaining cyber resiliency in the Tyco technology portfolio throughout a product’s lifecycle. Within the Tyco brand family exist deep, native integrations between various management platforms and devices, including products that unify access control and video operations, such as the Victor Unified Management System, the Kantech INTEVO Integrated Security Platform and the Tyco Complete Security Solution.
Dahua Technology, a video-centric smart IoT solution and service provider, is highlighting its latest innovative industrial products as well as the related cutting-edge solutions of machine vision at Automate 2019, one of the biggest automation solutions convention in North America, during April 8th to 11th at booth #8831 in Chicago. Focused on the theme of ‘Win the Future’, the biennial show collected the latest innovative automation solutions, covering robotics, vision, motion control, and related technologies. Amongst over 500 exhibiting companies, Dahua Technology has presented its leading expertise and vision for the future. Comprehensive Range Of Cameras Area Scan Camera: With 0.3MP~25MP effective pixels and max 815fps, the device transfers image data via GigE, USB3.0, CameraLink and CoaXPress. Compatible with various industrial and non-industrial applications, the wide range of products with great cost-efficiency are designated to meet customers’ needs. Large Area Scan Camera: The ultra-high pixel camera with resolution of 12MP~50MP supports multiple interfaces, including GigE, CameraLink and CoaXPress, suitable for various high-precision applications. Smart Camera: Includes code reading cameras equipped with Movidius processor, which supports most 1D, 2D barcode reading with high speed and high recognition rate; and X86 open platform camera with IntelX86 main control chip inside, which is convenient for customers to carry out secondary development. 3D Camera: With a maximum speed of 2m/s, 3D camera can scan objects as big as 1000mm (W) * 1000mm (H) * 2000mm (L). Accuracy is up to 5mm * 5mm * 5mm, making it suitable for a variety of logistics, express delivery and other sorting occasions. Integrated Solution And Advanced Demo Video Tracking System: By realizing the binding of product barcodes and video streams, the system provides visual backtracking methods to improve workflow and resolve quality disputes, well-applied to assembly lines, warehousing centers, transfer stations and distribution centers. High-speed Code Reading Demo: Able to read the bar code quickly and accurately under high-speed circumstances, which shows Dahua Technology’s expertise in bar code reading. Its applications cover logistics sorting, logistics warehousing, visual traceability, etc. High-precision 3D Demo: High-precision 3D camera can measure small parts with a 20μm margin of error, widely used in the field of high precision and small parts such as parts collecting and PCR. High-resolution Demo: A large-area camera based on 31MP Sony chip displays high-precision images, suitable for fields like LCD screen inspection, wafer inspection, and semiconductor inspection. The success of Dahua Technology’s exhibition at Automate 2019 with cutting-edge products and technologies further proves the company’s long-term commitment to the industry and worldwide customers. With a mission of ‘Enabling a safer society and smarter living’, Dahua Technology will continue to explore emerging opportunities based on video IoT technologies to create value for customers.
Shown for the first time at ISC West (April 10-12, 2019) in Las Vegas, a range of new network cameras underlines the successful partnership between Sony and Bosch that leverages both companies’ complementary skills in cutting-edge digital image sensing and processing technologies. Rugged Dome Cameras Sony’s star product at ISC West is the SNC-WL862 Multi-Sensor Adjustable Dome Network Camera. Ideal for high quality ‘all round’ video monitoring in corporate environments and public spaces, it captures detail-packed images with a total resolution of 20 megapixels via four independent five megapixels CMOS image sensors and varifocal lenses. Inside SNC-EMX30 models, Sony’s Exmor CMOS sensor captures Full HD video at 30fpsThis allows to view four different regions of interest simultaneously, simplifying installation and lowering costs by reducing the total number of cameras needed. Offering 360° video coverage from one camera with a single IP address, the rugged SNC-WL862 is armored with a robust IP66 and IK10-rated housing to withstand rain, dust and vandalism. In addition, six brand new EMX-series minidome cameras answer customer demand for smooth, stable images and intelligent analytics at a compelling price. Inside SNC-EMX30 models, Sony’s Exmor CMOS sensor captures Full HD video at 30fps. SNC-EMX50 models upgrade quality and sensitivity even further with a five-megapixel Exmor R CMOS sensor. Cameras with an ‘R’ suffix in the model name include an integral infrared (IR) illuminator, delivering clear B/W images in conditions of complete darkness. Video Analytics And Network Security On-board Essential Video Analytics bring extra intelligence to security applications, combining high-resolution images with associated metadata that is most useful to users. Network security is also a key focus, with the cameras’ Trusted Platform Module and latest encryption/authentication measures guarding against malicious attacks. The new SNC HMX72 is a ruggedized 360-degree hemispheric-view camera version that is ideal for outdoor environments In common with the multi-sensor camera, all EMX-series models feature on-board wide dynamic range technology to ensure evenly exposed footage, even in high contrast scenes with bright highlights and dark shadow detail. Intelligent streaming and Intelligent Dynamic Noise Reduction techniques combined with the efficient H.265 codec reduce bandwidth requirements by up to 80 percent and save storage while maintaining superb video performance. Edge recording onto removable microSD card ensures superior reliability in case of network interruptions, while compliance with ONVIF Profiles S, G and T facilitates interoperability with other network video systems. Sony Video Cameras Complementing the portfolio, the new SNC HMX72 is a ruggedized 360-degree hemispheric-view camera version that is ideal for outdoor environments like railway stations, campuses and pedestrian areas. The market leading quality and reliability of all video security cameras from Sony is backed by a 3-year warranty with fuss-free extension options from Bosch. Registered video security partners can access additional benefits including an Advanced Exchange scheme.
Resideo Technologies, Inc. is highlighting its latest offerings at ISC West 2019 for the first time as a standalone company, following its successful spinoff from Honeywell. The security industry will see Resideo’s new home automation platforms, a new security dealer loyalty program and how the companies’ new voice, video and mobile solutions integrate with consumer’s connected lifestyles to give dealers opportunities to expand their businesses. Home Security “We are fully committed to providing our dealers with the right products and programs they need to win more customers, keep them longer and drive profits, while delivering an exceptional homeowner experience,” said Alice DeBiasio, vice president and general manager, Residential Pro Security at Resideo. “Increasingly, a majority of consumers prefer to have a professional install their home security system because it offers them assurance it was done right and will work correctly when they need it. It’s the professionally installed and monitored solution that helps homeowners have peace of mind that if something happens, their local police or emergency personnel will be alerted to help protect what matters most – their loved ones, valued possessions and property.” The loyalty program provides sales and marketing support, training and financial rewards Premier Security Dealer Program Further demonstrating its commitment to the professional channel, the company has launched the Resideo Premier Security Dealer Program to help participating dealers expand in the security and smart home market, while driving value for homeowners. Led by industry veterans and designed with input from top security dealers, the loyalty program provides sales and marketing support, training and financial rewards, and will help dealers differentiate in today’s market. Next Generation Security Platform Resideo is showing the new Honeywell Home ProSeries Security and Smart Home Platform that will be available later this year. From an entry-level security installation to a fully integrated smart home solution, the ProSeries was designed to give dealers the end-to-end platform they need to deliver a complete security and smart home solution. The platform offers fast and responsive operation and creates a sophisticated user experience that is simple to understand. The ProSeries boasts numerous features to fit today’s consumer lifestyle including built-in voice control for hands-free operation A common user interface is featured across all customer touchpoints – panel, touchscreen, app – making the system easy for consumers to learn and operate. In addition, the ProSeries boasts numerous features to fit today’s consumer lifestyle including built-in voice control for hands-free operation, video alarm verification to reduce false alarms, and the convenience of Bluetooth system disarming. Line Of Sensors And Life Safety Devices Built on a common platform, dealers can learn one system and know them all for easy installation and support. The expanded line of sensors and life safety devices are interchangeable across the entire platform to help reduce inventory and training costs, and user-replaceable parts provide added convenience and help to reduce truck rolls. Additionally, the new system features a modular design with expansion modules, allowing dealers to buy only what they need to help drive down operating costs. The ProSeries platform will integrate with the next generation of Resideo Total Connect for a seamless user experience. The updated platform features a redesigned consumer interface, faster connection and improved functionality, all streamlined with remote programming and device management through AlarmNet 360. Other Technologies On Display Expanding Smart Home Ecosystem: As voice assistants continue their use in homes, Resideo is expanding its ecosystem with key integrations to give users control of their system from their voice assistant platform of choice. In addition to Amazon Alexa, Total Connect will integrate with Google Assistant to provide additional voice controls, as well as IFTTT to help users connect more devices and services together for a broader platform. Total Connect Intelligent Multi-Family Property Solutions: New feature allows property managers, builders and others to remotely manage multiple properties while offering smart security options to renters. LTE (Long Term Evolution) Cellular Communicators: Resideo’s expanded line of LTE radios provides enhanced security and system longevity. Dealers are invited to visit the LTE opportunity pavilion located within Resideo’s booth to learn how they can turn routine upgrades into new sales opportunities. Tuxedo Graphic Touchscreen for VISTA®: The new Tuxedo graphic touchscreen controller offers a friendly user interface and seamless integration with security and automation, to help attract new customers and upgrade existing ones In addition, Brandon Board, chief information security officer at Resideo, will participate in the session Consumer Privacy – How Can Security Lead the Way? on Thursday, April 11, at 9:45-10:45 a.m. PDT. The panel session will explore current practices and opportunities for the security industry to strengthen their leadership in privacy standards.
There’s almost no installation that goes 100-percent smoothly in the field of video surveillance. Unexpected issues routinely arise that can increase time on the job, cost of the project and frustration. Manufacturers work on the product side to help ensure their products are easy to install and – when troublesome situations do arise – are flexible enough for installers to quickly find a remedy. Importance Of Ease Of InstallationEase of installation is a very important part of the project to the system integrator because the cost of labor is variable Ease of installation is a very important part of the project to the system integrator because the cost of labor is variable and can be very expensive. In some cases, the cost of labor to install a camera can be more than the cost of the camera! If labor costs are high – or are more expensive than a system integrator planned – they can lose a great deal of money on a project. If a cautious system integrator includes too high of an estimate for labor in a project bid, his overall bid will to high and it could cost him the project. The easier the camera is to install, the lower the labor cost, subsequently achieving higher savings for end-users. Hence it is essential that camera manufacturers develop products that are easy to install or are flexible in the field for system integrators and installers who know that time is money. Enterprise projects can involve thousands of cameras installed Simplifying Installation Of Cameras Camera installation typically involves an electrician, the camera installer and the person who configures the VMS (Video Management Software). Of course, one person can play all three roles, and in many cases, does, but enterprise projects can involve dozens, hundreds or even thousands of cameras with teams of individuals involved in an installation. The electrician runs conduit with an electrical or PoE (Power over Ethernet) connection to the housing or the backplate of the camera; the installer then installs the camera at that location, hooking it up to power; and then a configurator adds cameras to the network and makes adjustments – renaming the camera, setting the frame rate, enabling WDR (Wide Dynamic Range), and the like. When it’s a project that involves different players for any of these functions, there is the potential for a bottleneck and delay in project completion. And if a system integrator is paying an electrician, installer and software configurator – and they are all three on site waiting for each other to finish – that’s a system integrator’s worst-case scenario. Enhancement Through Modular Cameras Video surveillance camera manufacturers like Hanwha Techwin are producing products that take different roles Video surveillance camera manufacturers like Hanwha Techwin are producing products that take the different roles of electrician, installer and configurator into consideration, allowing them to complete their tasks independently. With a focus on modular design which includes a USB Dongle, a device manager, magnetic module and included accessories, the Wisenet X series Plus is one of the fastest cameras to install, service and upgrade – saving installers time and money. Wisenet X series Plus cameras have a detachable camera module that utilize magnets to lock into the housing for instant configuration. Electricians can run conduit with a single PoE connection to the back plate/housing while the configurator is working on configuring the camera module, allowing security professionals to later snap the camera into place in just minutes. The VMS configurator can then come and add the cameras to the network and program their functionality. Modular Cameras Offer Flexibility In the past, an end user might determine after the camera is installed that there aren’t enough pixels on target, or they need certain different functions like video analytics for example, resulting in the time-consuming replacement of the entire camera. With modular-designed cameras, the camera module can be swapped with a new one without having to focus or replace the camera – even to change the resolution or field of view, also Wisenet X series Plus has optional PTRZ modules that can be remotely adjusted to the field of view and the position of the camera lens. Making camera adjustments in the field is also now easier and perhaps even safer. Installers have been known to climb a ladder and juggle a bulky laptop to access the network to be able to see video of how the camera is positioned. Or they’ve had to use analog video output to view the video feed on a separate monitor which provides the field of view, but not megapixel quality. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera Wisenet X series Plus cameras have a USB port that allows installers to connect it to a small dongle that converts the camera to a Wi-Fi device. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera. It’s a much easier way to evaluate video while at the camera. Eliminating the second person looking at live view on a computer guiding through a cellphone to the installer to accurately point the camera to the proper position. If system integrators can do some of the legwork prior to even getting on site, it can reduce cost and improve efficiency. Imagine having 300 cameras ready to send to a project site. To configure those cameras, a system integrator has to take each camera out of the box, plug each into a switch, configure it, take it off of the switch and put it back in the box. To improve this process, camera manufacturers have now developed packaging that provides access to the camera port without even having to remove it from the box. It’s an innovative solution that saves time. Modular cameras have optional PTRZ modules that can be remotely adjusted to the field of view Software Programs Help In Enhancing Installation Whether it’s a one-man show or a team of electricians, installers and configurators, software programs can greatly enhance the installation process. Device managers are important tools in adding multiple cameras to a project. Using that 300-camera project, for example, it’s easier when a manufacturer has a device manager that allows the mass programming and configuration of cameras. Adding 300 cameras one by one is time consuming and leaves room for error when making so many multiple entries. A device manager should be able to scan the network and locate its devices, allowing them to be grouped, configured and much more. Every video surveillance camera project is going to have its ups and downs. But camera manufacturers can do their part in the production process to address the many issues known to slow down progress. It’s impressive that many are taking the lead in producing innovations like modular camera design, flexibility in the field and accessible packaging that can truly reduce installation cost and improve efficiency.
It amazes me how in a few short years security systems have gone from simple, dumb cameras witnessing events to intelligent eyes, ears, speech and touch solutions that boost situational awareness far beyond human capabilities. It seems the only senses missing from the equation now are smell and taste. And who knows, someone might be working on those in a lab somewhere right now. But what’s really fascinating to me is how the Internet of Things (IoT) has opened a world of possibilities for transforming security technology into something new yet again. With IoT we’re able to push and pull nuggets of intelligence from sources we never considered before: environmental sensors, pressure plates, door lock timers and much more. It’s helped us break through the constraining mindset that security systems are strictly single-purpose. With interconnectivity at the core, we’re starting to imagine myriad ways to apply these tools to challenges outside the realm of security. Here are just a few examples. Flood Management Assistance Network camera adds another dimension and timeliness to flood management by helping responders investigate remotely As recent hurricanes and floods have shown, water damage can be devastating to a community. That’s why some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem. Water sensors collect data from multiple sources such as rain gutters, sewer systems and pump stations, in order to monitor fluctuations in water levels and water quality. If an alert triggers, having a network camera in proximity to visually verify the situation helps responders determine the best course of action. For instance, if multiple water detection sensors trigger alerts simultaneously or sequentially over a large area it’s probably due to natural runoff from recent rainfall. But without eyes on the scene, how can you be sure? Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely. It might be a fire hydrant spewing water, a water main break or even a chemical spill. With video streaming live to the command center, staff can remotely inspect the area, determine the cause of the trigger and decide whether remediation is required, thus avoiding the expense of dispatching an investigative crew to a non-event. Some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem Environmental Control Assistance Data centers house the lifeblood of a business so it’s no wonder why companies work hard to protect them. We’re all familiar with the integration of network cameras with access control systems to visually verify who is actually using the credentials. Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely But there’s another aspect to protecting data centers and that’s environment control. Data centers need to maintain optimum humidity and temperature for the racks of electronics. When environmental sensors in the facility detect out-of-norm ranges technicians can remotely command a network camera to zoom in on the gauges and help them determine whether remediation might be necessary. Coupling network cameras with other sensors in the data center can provide visual confirmation of other conditions as well. For instance, every time a data rack door-open-close sensor detects an event it can trigger the camera to pan to the location and stream video to security. Some data centers employ weight sensors at the doorway to weigh personnel and equipment as they enter the room and when they exit to ensure no additional hardware is being taken out of the facility or left inside without permission. Any discrepancy would trigger the camera to zoom in for a close-up of the individual’s face and send a visual alert and ID information to security. Roadway Management And Parking Assistance Network cameras have long played a part in city-wide traffic management. Adding video analytics and integration with network sensors, makes those cameras that much smarter and versatile. They can detect cars driving in bike lanes or driving in the wrong direction and capture license plates of offenders. Their ability to detect anomalous traffic flow patterns can be integrated with car counting sensors, networked electronic road signs and traffic light systems to automatically redirect vehicles to alternate routes. They make great, intelligent parking lot attendants, too. Working in conjunction with weight sensors network cameras can count vehicles coming into and leaving a lot or garage and verify when the facility has reached capacity. License plate recognition and video analytics can be used to ascertain that a vehicle entering a reserved parking space doesn’t match the credentials and vehicle attributes in the database. With the addition of noise sensors and audio analytics, network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds – breaking glass, car alarms, gun shots, and aggressive speech – and triggering a visual alert to first responders. Network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds and triggering a visual alert to first responders Shopper Experience Assistance In the early days of online shopping, e-tailers designed their sites to replicate the in-store customer experience. In an ironic turn of events, today brick-and-mortar stores are trying to mirror the online shopping experience. To do so, they’re turning their security systems into adjunct sales assistance. With network video and audio system automation they can recognize and acknowledge loyal customers with personal greetings. Retailers are applying people counting video analytics to checkout activity to create rules-based consistency in customer service With heatmapping analytics they can measure how much time a customer spends in a specific department or observe how they walk through the aisles of the store. They can track shopping behaviors such as items looked at that made it into the cart or didn’t, or whether a customer actually checked out or left the merchandise behind. By capturing these shopping patterns and trends retailers can shape a more positive, more profitable customer shopping experience. For instance, integrating video analytics with point of sale systems and RFID sensors on merchandise tags can result in timely alerts to sales associates to recommend additional merchandise. This is a case of emulating how e-tailers let the customer know that other customers who bought X often also purchased items Y and Z. Or to avoid disappointing customers due to stock outages, retailers are linking weight sensors and video analytics to make sure their shelves are well-stocked and if not, quickly alert associates to what items need to be restocked. Capturing Business Intelligence Retailers are also using video cameras to monitor checkout queues and trigger automated announcements over the public-address system, closed system such as smartphones or other wireless communications devices that checkers are needed rather wait for a person to call for backup. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs They’re applying people counting video analytics to checkout activity to create rules-based consistency in customer service. While retailers will always use their surveillance camera for loss prevention, they’re finding that integrating traditional technology in new ways can yield even bigger returns. Linking network video surveillance, video analytics, network communications system and sensors with point-of-sale systems and customer loyalty databases, retailers are capturing the business intelligence they need to get back in the game and make brick-and-mortar a greater overall experience than online shopping. A Natural Cross-Over Technology This trend towards integration has forever changed how organizations view their investment in security technology. The intelligence and versatility of a tool that can see, verify and analyze what’s happening in real-time is spurring users to tap its cross-over potential for a host of other tasks that could benefit from more astute situational awareness – everything from manufacturing and equipment maintenance to logistics, inventory control and beyond. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs. How we capitalize on that connection is only limited by our imagination.
Today, more and more video security cameras are increasingly connected to the internet and transitioning into intelligent sensors that collect significantly more data than video security images alone. However, as this level of connectivity and collection of business-sensitive data becomes more widespread, the threat from cybercrime also rises. This is clearly an issue that affects everyone. After all, nobody is immune from cybercrime, not even the experts, which raises the question: What is the viewpoint of the experts when it comes to data security? Geoff Kohl, Senior Director of Marketing for the Security Industry Association, was keen to get the opinions of those who are experiencing the current situation with regard to data protection, and its impact on video security, first-hand. What follows is an outline of the discussion with Gregor Schlechtriem, Senior Vice President business unit Security of Bosch Building Technologies, a global player in video surveillance, and Pierre Racz, CEO of Genetec, who are world-renowned for their software in the safety and security domain. End-To-End Security System According to the experts, data security starts with an end-to-end solution The introduction of a key statistic started the conversation: by 2025, it is expected that 75 billion devices will be connected to the Internet. Clearly, this also impacts video security as it is no longer isolated and part of a ‘closed’ system; it has become part of the IoT. Therefore, the focus cannot remain solely on image quality and the reduction of bitrates; equal prominence must be given to data security. According to the experts, data security starts with an end-to-end solution. For example, the consequences of having an unprotected computer inside your firewall are immeasurable; it’s like an open door to cyber criminals. To successfully minimize the risks the complete video security infrastructure needs to be considered, rather than single components. This is a key advantage of an end-to-end security system that eliminates potential weak links. Secure Communication Between Trusted Devices So, end-to-end data security solutions have their advocates, but what makes them so persuasive, and effective? Well, solutions such as those developed by Bosch and Genetec are designed to safeguard communication between trusted devices, ensure that video in transit (streamed) or in storage remains encrypted and any commands and configurations to control cameras and other devices are transmitted via a secure channel (HTTPS). When one side questions the design of the other we accept that the observation is accurate" To achieve this effectively requires collaboration, which is why, according to Geoff Kohl, an ecosystem of trusted partners is invaluable, “Risk is not the responsibility of one company. Everyone has to be working together. Bosch and Genetec are obviously doing this.” To support Geoff’s opinion, Pierre Racz believes that trust is a quality to be earned, not bought. A case in point is the 15-year working relationship between Bosch and Genetec, “The engineers know each other. We have a trusted relationship, so when one side questions the design of the other we accept that the observation is accurate.” Management Of Massive Data In what ways can more focus be applied to data security? Although the basic task of video security systems remains unchanged, new technologies are consistently being introduced that offer new possibilities. An example of this is IP technology which, when combined with the increasing computation power, enables video security cameras to capture images of a quality that was previously unimaginable. GDPR instills an obligation to guarantee privacy by design According to Gregor Schlechtriem, “As the industry moves to delivering great image quality it creates new challenges, like how to intelligently manage the massive influx of data. On the other hand, video security devices connected to the internet and the wealth of their collective data is a fantastic enabler for new opportunities.”Video security has undergone substantial changes and offer limitless possibilities He is also of the opinion that video security data should be viewed as business tool that provides insights to improve efficiency, increase security or create new business opportunities. It is clear that, compared to the earlier days, other departments, like marketing, are getting more interested in video security data. Meanwhile, as CEO of Genetec, Pierre Racz confirms that video security has undergone substantial changes and offer limitless possibilities. The change to a digital (IP) infrastructure enables the use of video analytics that deliver metadata. This metadata adds sense and structure to video data and provides metrics such as speed, direction, color, size, object class and trajectory. The result of this enriched, more business-focused video data collection is a deeper level of business intelligence. Minimizing Risks Gregor Schlechtriem is only too aware that this level of connectivity also brings a higher level of risk, “Because there is valuable information included in videos we have to focus more on data security, and think beyond the basic tasks of a security system.” Pierre Racz agrees.A digital infrastructure and connectivity opens up countless opportunities The consequences of being hacked are clearly front of mind for him, “If we turn on the news today we can see the circus that has resulted from the global chaos caused by a recent cyber-breach.” By focusing on minimizing these risks, Pierre Racz believes that IoT and the technology enabling us to collect and interpret video data will outweigh the risks and provide improvements in health, and wealth. The key learning here is that a digital infrastructure and connectivity opens up countless opportunities, as expressed by Gregor Schlechtriem, “It is the enabler to generate valuable data for your business, to understand what’s going on with video analytics at the edge and derive invaluable data for situational awareness to improve your business. If you don’t use IP, you miss out.” The change to a digital (IP) infrastructure enables the use of video analytics that deliver metadata Operational Efficiency Pierre Racz agrees, “Compared to video cassettes we can provide so much more value with the kind of technology that can be initially utilized for security, but then leveraged for operational efficiency and even shared with other departments, such as marketing.” He also believes that, although the economic lifetime of analog equipment is almost double that of digital equipment, analog is a low pass filter, so image quality is limited to standards established in 1937. As Geoff concludes the interview and the various opinions are assessed, it’s clear that the end-to-end data security solutions such as those employed by Bosch and Genetec are the way forward for video data security. GDPR Influence Considering the recent changes in European regulations, Geoff Kohl of the Security Industry Association now invites invited Gregor Schlechtriem and Pierre Racz to briefly share their thoughts regarding GDPR – one of the first official data protection acts – and its impact on solutions and business models. If these regulations are applied to Facebook, the resultant penalty will be $1.6b"Pierre Racz highlights the recent Facebook case, “If these regulations are applied to Facebook, a technologically savvy company with $40b of revenue, the resultant penalty will be $1.6b. There is no better example of why data negligence and fiduciary irresponsibility is simply unacceptable.” Gregor Schlechtriem’s point of view is that GDPR instills an obligation to guarantee privacy by design, therefore it should influence any business model from the moment of conception. “You have to bring the right ingredients to the table to guarantee privacy, it’s the responsibility of the system owner. That’s why we analyzed our systems to ensure our technology was capable of meeting the requirements.” And, of course, trust. But the significance of this to people's everyday lives must also be considered; a sentiment which Pierre Racz captures perfectly, “Privacy is our democratic right.”
There are many new technologies at ISC West this year. There are also some tried-and-true solutions on display. More mature products have the benefit of being fully vetted and battle-tested, which may make them a more comfortable choice for security customers. I had a couple of discussions on Day 2 of the show about the advantages, and possible drawbacks, of new products. “To a security director, when you say ‘new,’ he translates that into ‘risk,’” says Bill Spence, VP of Sales, U.S., Canada and Western Europe for HID Global’s Lumidigm biometrics brand. “Anytime you say new, there is a probability of risk. The key is to educate. Education quantifies risk, and an educated customer can make an intelligent decision about risk versus reward.” “We have to take customers from where they are to help them understand new technologies,” says Spence. “We must give them a bridge to that understanding, and education is the bridge.” Lumidigm Biometrics Integrations An app provides graphics that take installers step-by-step through the installation process HID Global is incorporating Lumidigm biometrics into the new iClass SE RB25F fingerprint reader being highlighted at the show. Two-factor authentication can use either a card or mobile credential along with biometrics; there is no latency; and templates can be stored on a card. Another new offering at the HID Global booth is an augmented reality tool to simplify installation of newer systems that incorporate the more secure OSDP protocol. An app provides graphics that take installers step-by-step through the installation process. Also highlighted at the HID Global booth — and at the booths of turnstile manufacturers throughout the show — are embedded readers that provide tested and certified mobile access control for turnstiles. IClass SE technology is embedded in the iRox-T Turnstile Reader from Essex Electronics. Innovative Security Technologies There’s a delicate balance at any trade show between creating excitement about new products and educating customers to be comfortable with new technologies. There is some of both at ISC West 2019. In the future, hardware will be a delivery device, not the core of systems “We are on the cusp of change in the industry, and it’s closer than ever,” says Jennifer Doctor, Johnson Controls’ Senior Director, Project Management - Intrusion. “We will see the impact of promised technologies that will come from other industries, such as artificial intelligence. The very definition of security is changing. We are an industry that needs to be risk-averse, and we need to prove out the technology. There is innovation, but we just need to make sure technologies are what the market wants and expects.” “In the future, hardware will be a delivery device, not the core of systems, which will come from intelligence in the software and from services,” she adds. “The products we deliver will enable that.” Have 30 percent of service companies in the U.S. security market jumped into the cloud? PowerSeries Pro Intrusion Portfolio Johnson Controls is highlighting the commercial PowerSeries Pro intrusion portfolio, which features PowerG encrypted technology that enables wireless systems that are cyber-secure. The cloud is coming on strong, and one company finding success in cloud systems is Eagle Eye Networks, which has seen 93% compounded annual growth over the past three years. Economies of scale have enabled them to lower subscription prices by 35%, with an extra 10% decrease for customers that pay annually. Ken Francis, President of Eagle Eye Networks, says they are signing up 50 new dealers a month for the cloud video offering. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud “It’s really heating up,” says Francis. “The general cloud is driving increases in the surveillance cloud.” Jumping To Cloud Embracing the cloud and recurring monthly revenue (RMR) requires that dealers transform their businesses to ensure success. Francis says dealers should dedicate sales resources to cloud offerings rather than expect everyone to sell the cloud, and there should be a base commission plan on RMR services in lieu of upfront project fees. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system “Talk to professionals about your cash flow and understand how to capitalize on financing partners to ensure cash flow while investing in the RMR stream,” he adds. “And look for ways to reduce your costs to serve the customer base as your RMR increases.” For example, use of remote site diagnostics, configuration and support can avoid the need for expensive “truck rolls” that can undermine profitability. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud. Alarm companies, which are accustomed to the RMR model, are generally ahead of the curve, while traditional security integrators are lagging. “It’s a requirement to change or die,” he notes. Insight Hosted Managed Service Also, in the area of managed services, March Networks is highlighting its Insight hosted managed service that can provide instant information on video systems located at remote sites, including visibility into firmware versions, camera warranty information, and cybersecurity status of systems. The ability to dive deeply into system status empowers a new recurring revenue stream for integrators. Color-coded icons summarize system status and show pending issues and clicking on the icons provides detailed workflow information. The system can also be offered for smaller systems such as those at convenience stores and quick-serve restaurants. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system. The integration enables managers to evaluate POS information, especially anomalies, to determine possible employee theft and other shrinkage issues.
Safety and Security Things GmbH (SAST) will be both a first-time exhibitor at ISC West and also feature a larger booth – 1,800 square feet. The Bosch startup is looking to make a big splash in its first-time appearance at the largest security trade show in the United States. The International Security Conference & Exposition (ISC West) will be held April 10-12 at the Sands Expo in Las Vegas. Founded in September 2018 and based in Munich, Germany, SAST is building a new Internet of Things (IoT) ecosystem for the security and safety industry, including an app store, an open and secure camera operating system, a software developer environment, and a portal for providing knowledge and functionalities tailored to integrators. SAST’s Open IoT Platform The open IoT platform is based on an open standardized operating system for video security cameras The open IoT platform is based on an open standardized operating system for video security cameras that creates a common basis for innovation and growth for the security industry. Apps built on SAST will enable airports, restaurants, stadiums and other facilities to transform security cameras into smart devices. The first partners are already developing apps based on the SAST ecosystem. “We will bring all the partners of our platform together and will showcase the first applications already realised on the platform,” says Nikolas Mangold-Takao, SAST Vice President of Marketing and Product Management. “In order to showcase this effectively at ISC West, we will create a space to demonstrate solutions effectively. At the same time, we are using the booth as our meeting space and will create a collaborative environment for our partners and all participants.” IoT And Access Control “We want to ensure that all visitors of our booth (No. 10073) are getting to see first-hand solutions which are already realised based on first apps and cameras using our Operating System,” he adds. “We also want to demonstrate the benefits of the SAST platform for solution developers, integrators and manufacturers.” SAST is about bringing different players from the industry together in order to deliver better solutions" SAST will be looking for measurable results at ISC West. “On the one hand, we measure results by hard facts, such as the number of new partners who will join us and how satisfied our current ones are with the output,” says Mangold-Takao. “On the other hand, direct feedback from visitors at the booth, especially professionals from our industry and end-customers, is also extremely important to us, and we will measure it. SAST is about bringing different players from the industry together in order to deliver better solutions.” Openpath Access Solution Another new exhibitor with a relatively large booth is Openpath, whose booth (No. 23051) will be 1,200 square feet. Openpath Access combines cloud-based software and sleek hardware with an app to enable hands-free access to an office using a smartphone that doesn’t need to leave your pocket. Although large for first-time exhibitors, the Openpath and SAST booths fall squarely in the “medium range” of overall exhibit sizes at ISC West – larger than the smallest 100-square-feet exhibits typical for many first-time exhibitors, but still smaller than the largest booths such as Hanwha Techwin America (5,500 square feet). In addition to the new exhibitors on the main show floor, the Emerging Technology Zone, located in the Venetian Ballroom, will welcome new startups in the security marketplace.
Constantly optimizing deep learning algorithms yields better video analytics performance, even in complex applications such as facial recognition or in scenarios with variable lighting, angles, postures, expressions, accessories, resolution, etc. Deep learning, a form of artificial intelligence (AI), holds the potential to enable video analytics to deliver on long-promised, but not often delivered performance. Our AI series continues here with part 2. Adapting Existing Hardware Today, low-cost system-on-chip (SoC) camera components enable deep neural network (DNN) processing for the next generation of intelligent cameras, thus expanding the availability of AI processing to a broader market. AI software can even add learning capabilities by adapting existing hardware to AI applications AI software can even add learning capabilities by adapting existing hardware to AI applications. Today’s smartphones include cameras, gyroscopes and accelerometers to provide sufficient data to drive AI applications. Software can adapt existing hardware to transform them into AI devices capable of continuous learning in the field. Inside a video camera, real-time deep learning processing can be used to detect discarded objects, issue loitering alarms and detect people or objects entering a pre-defined field. Data capture form to appear here! Detect Anomalous Data Additional capabilities are applicable to demanding environments and mission-critical applications, such as the perimeter protection of airports, critical infrastructures and government buildings, border patrol, ship-tracking and traffic-monitoring (e.g. wrong-way detection, traffic-counts and monitoring roadsides for parked cars: all vital video security solutions). IoT is transforming the lowly security camera from a device that simply captures images, into an intelligent sensor that plays an integral role in gathering the kind of vital business data that can be used to improve commercial operations in areas beyond security. For example, cities are transitioning into smart cities. Deep learning enables systems to search surveillance footage, to detect anomalous data, and to shift surveillance from post-incident response to providing alerts during, or even before, an event. The ability of deep learning for video analytics is much more sophisticated and accurate Make Critical Decisions Deep learning can eliminate previous video analytics limitations such as dependence on a scene’s background. Deep learning is also more adept than humans at discerning subtle changes in an image. The ability of deep learning for video analytics is much more sophisticated – and accurate – than the programmed approaches previously employed to identify targets. AI is a timely solution in an age when there is more video surveillance than ever. There are too many cameras and too much recorded video for security operators to keep pace with. On top of that, people have short attention spans. AI is a technology that doesn’t get bored and can analyze more video data than humans. Systems are designed to bring the most important events and insight to users’ attention, freeing them to do what they do best: make critical decisions. Multiple Camera Streams AI can reduce information overload to enable humans to work with the data more efficiently The video benefits reflect the larger goal of AI to amplify human skills. AI can reduce information overload to enable humans to work with the data more efficiently. Another benefit is faster search, and new systems make searching video as easy as searching the internet. AI enables specific people or cameras to be located quickly across all the cameras at a site. Searching can be directed by a reference images or by physical descriptors such as gender or clothing color. Consider a scenario of a child missing from a crowded shopping mall: Every second can seem like hours, and artificial intelligence and neural networks can enable a rapid search among multiple camera streams using only one photo of the child. The photo does not have to be a full-frontal passport-type photos; it could be a selfie from a party as long as the face is there. Intrusion Detection Scenario AI can find her and match her face from among hundreds of thousands of faces captured from video, in nearly real time. AI can also continuously analyze video streams from the surveillance cameras in its network, distinguishing human faces from non-human objects such as statues and animals. Privacy concerns are minimal as there is no ID or personal information on the photo, and the image can be erased after use. And there is no database of stored images. In a perimeter security/intrusion detection scenario, an AI-driven video system can avoid false alarms by easily distinguishing different types of people and objects, e.g., in a region set up to detect people, a car driving by, a cat walking by, or a person’s shadow will not trigger the alarm. Part three coming soon. If you missed part one, see it here.
With roots dating back to the year 1948, Italian pharmaceutical company Alfasigma is dedicated to advancing the state of healthcare under the company motto, ‘Pharmaceuticals with Passion’. Headquartered in Bologna, the multinational corporation was created in 2017 by the merger between Alfa Wassermann and Sigma-Tau. As a result, Alfasigma now employs about 3,000 people and markets a wide range of therapeutic drugs in 18 countries including the US, China, Russia and several European countries with annual revenues of EUR 1.06 billion. In order to keep up with the company’s ongoing evolution while emphasizing building protection, Alfasigma decided to update the infrastructure of its corporate offices in Milan and Bologna. This large-scale remodeling project also required updating the fire alarm, intrusion detection and video security systems at both facilities to the highest standards. Security Cameras For Outdoor Surveillance On the exterior of the buildings, FLEXIDOME IP starlight 7000 VR cameras were installed to provide 24/7 securityAssuming a long-term perspective, Alfasigma management headed into the project with three key requirements: First, saving cost by refurbishing already installed system components such as intrusion and fire alarm detectors. Second, accommodating for future building expansions and saving additional costs by installing a future-proof and scalable system. And third, adding around-the-clock security to the building’s exterior through modern security cameras built for outdoor use. For this reason, Alfasigma commissioned Bosch as the one-stop provider to equip the Milan office – home to the International Division – as well as corporate headquarters in Bologna with an IP-based solution. The video security set-up includes high-definition DINION IP 5000 HD cameras connected to recording stations and offering 1080p resolution images at 30 fps. On the exterior of the buildings, FLEXIDOME IP starlight 7000 VR cameras were installed to provide 24/7 security. Recording at 1080p and 60fps, the cameras incorporate starlight technology to deliver relevant images even in challenging light conditions. Extremely weather-resistant, water-tight and able to withstand high impacts, the cameras are highly suited for outdoor use, confirmed by IP66, NEMA type 4X and IK10 rating and installation in mission-critical environments such as airports and government buildings worldwide. MAP 5000 Installed With LSN Detectors The new fire alarm system is interfaced with the voice alarm system Plena via Smart Safety Link“The video surveillance products are excellent and have impressed me the most. We are very satisfied, above all, with the high quality of the products,” said Stefano Borsarini, Facility, Maintenance and EHS Manager at Alfasigma facilities in Bologna and Milan. The cameras are supplemented by the intrusion panel Modular Alarm Platform MAP 5000 installed with LSN detectors – a large portion refurbished from the legacy system – to safeguard Alfasigma’s offices at night. Fire alarm is provided by the Modular Fire Panel 5000 Series with four loops, processing signals from 190 fire alarm detectors and 28 manual call points. The new fire alarm system is interfaced with the voice alarm system Plena via Smart Safety Link thus optimizing the operational security via a monitored connection. Successfully installed and customized according to client specifications, the Bosch fire alarm, intrusion detection and video security solution maintains the safety of Alfasigma’s employees and property at both sites. It also fulfills the key customer requirement of accommodating for future expansions in a modular, IP-based system that is able to keep pace with Alfasigma’s rapid evolution as an innovative multinational company.
Evelina has had many different brands of door entry system, as is often the case with NHS Hospitals spread across the UK. Managers at Evelina wished to have a standardized system across the wards in order to improve operating efficiency and reduce maintenance costs. Upgrades needed to be quick problem free and cost-effective. Each independent ward utilizes a self-contained door entry system to control security critical access to their busy nursing area. The Maternity Ward provides a good example of a security critical area that requires an intuitive and cost-effective system to control access with the ability of a ward receptionist to permit entry and exit via an audio-video communication link. User-Friendly Features Fermax Area Manager Andy Saxton worked closely with Evelina’s nominated installation company to ensure that the Fermax system design using DUOX and VEO met the hospital’s needs. Based on 2 wires with aesthetically pleasing profiles and user-friendly features and functionality the Fermax DUOX system with VEO video monitors was a perfect match for the hospitals requirements. Purely digital in nature, the DUOX 2 wire system functions perfectly using most types of cable which meant that it could be retro-fitted onto the existing system infrastructure, thereby avoiding the excessive costs of re-cabling. Equipped with the Photo Caller function which allows for the time and date stamping of visitors, the Fermax DUOX VEO monitor delivered the ideal solution.
Decades of experience, innovative ideas, a strong commitment to quality, and a full range of first-class offset printing services: Mohn Media Mohndruck GmbH, a company of the Bertelsmann Printing Group, is one of Europe’s providers of printing and media services. At its facility in Gütersloh, Germany, some 2,000 employees are involved in professionally creating and executing tailored solutions for customers across a variety of industries. To avoid endangering staff and production, the company also has extremely high standards where the plant’s safety and security are concerned. And Bosch has supported the print specialists with advanced technology and services through multiple system generations. Cutting-Edge Solution The latest new project involved implementing a networked solution to improve fire safety “Again and again, we’ve been impressed by the innovative solutions that Bosch comes up with for us,” says Jörg Naumann, who heads the company’s fire brigade. “Bertelsmann has been partnering with Bosch for over 35 years, and for good reason.” The latest new project involved implementing a networked solution to improve fire safety in the eight-meter-high waste paper warehouses. On average, around 300 tons of paper are stored there at any given time. Problems in waste paper removal would directly impact production. To enable prompt responses to any fire events in these sensitive areas, the Bosch experts planned and implemented a cutting-edge solution. Fire Detection System AVIOTEC, the first video-based fire detection system to be certified by VdS Schadenverhütung GmbH (the VdS is an independent, renowned institution for enterprise safety and security, and harmonized body for international safety standards) plays a key role in it. Intelligent algorithms directly integrated in cameras reliably detect the first signs of any smoke or flame. This technology detects fires at their source much more reliably than conventional detectors Particularly in challenging large-volume buildings, this technology detects fires at their source much more reliably than conventional detectors, which are not triggered until smoke reaches them. The data generated by the new fire protection solution come together in the Bosch Video Management System. If AVIOTEC identifies a potentially dangerous situation in any of the waste paper warehouses, it immediately alerts the continuously staffed emergency service desk of the plant fire brigade. Building Integration System The situation can then be checked on a video screen and appropriate steps will be initiated. The use of this innovative technology permits very early detection of any fires. This prevents major damage and resulting production downtimes, thus saving the company a great deal of time and money. To additionally enhance security and efficiency, all of the integrated on-site systems for fire protection and video security are managed by the Building Integration System from Bosch. As required, the security systems can be centrally or locally monitored and controlled by staff as appropriate. Not only Mohn Media benefits from this, but also all of the other companies of the Bertelsmann Printing Group operating at the same site.
Fermax is delighted to have been able to offer an ideal, cost effective solution to allow installation partners to complete a successful upgrade of a large apartment complex in Nottingham. Working with its approved partner FSE Security systems and involving over 90 apartments at Marina Park Nottingham, the challenge was to upgrade an old third-party audio only system to a modern audio-video system with the minimum of disturbance to residents and without incurring excessive high cost. By using the Fermax 2 Wire Duox system with SKYLINE surface mounted panels and VEO-XS flat screen hands-free video monitors, the installation was completed using existing cables throughout, achieving major reductions in time and material cost. Benefit Of Image Storage Residents were delighted to be able to upgrade to the new Fermax VEO-XS monitor using innovative 2 wire DUOX technology offering the high-quality performance of a purely digital system. As well as its modern, slimline design, the VEO XS hands-free monitor offers the added benefit of image storage and retrieval using the PHOTOCALLER function, enabling residents to view images of visitors and callers to their apartment while they were not at home. A delighted installer commented: “The cables were a selection of cat 5.8 core alarm cable and flat twin 0.5 mains flex; all cables suited the DUOX system which was easy to install and easy to program. Most of all it was user friendly which to me as an installer is the most important quality.”
Brian Ishikawa has always kept tight control over his video surveillance system, allowing only authorized personnel within his corporate security division to access video footage. So it was a change for Ishikawa, Senior Vice President and Director of Corporate Security for the Bank of Hawaii, to get used to the idea of authorized staff from the bank’s branch division being able to review video for operational, compliance and marketing-related purposes. The insights collected from the video are helping the bank make more strategic decisions about staffing, customer service and even future branch design. Business Intelligence Our March Networks surveillance platform is providing us with some significant business and non-security-related uses" “Our March Networks surveillance platform is providing us with some significant business and non-security-related uses,” Ishikawa explained. Bank of Hawaii, which operates 69 branches and 373 ATMs across Hawaii, American Samoa and the West Pacific, is currently using March Networks Searchlight for Banking software to gather business intelligence at its branches. Searchlight’s mix of surveillance video, teller/ATM transaction data and analytics delivers valuable insights into the bank’s operations, as well as helping to enhance security and uncover fraud. “Our branch division folks look at the data to get ideas on how we should do our branch operations or staffing differently,” he said. People counting data — collected by FLIR Brickstream3D sensors integrated with the Searchlight software — tells them which entrances and exits are most used so they can place marketing materials in high-traffic areas. Video Surveillance Products The information is also being used to help determine future branch layouts. Queue length and dwell time data, meanwhile, help them understand their busiest time of day, and day of the week, so they can staff branches appropriately. “It’s a huge plus for us,” said Ishikawa. “Our executive management team can see the benefits of the video solution, and the future possibilities for this data.” A forward-thinking bank that’s keen to try new technology, Bank of Hawaii began exploring Searchlight after its success with March Networks’ other video surveillance products. The bank first started using March Networks systems in 2015, when it was time to upgrade its legacy DVRs. At the time, Bank of Hawaii was relying on two different video platforms, and it wasn’t happy with their performance. After enlisting the help of a consultant, and doing his own research at security tradeshows, Ishikawa says the decision to go with March Networks was clear. Network Video Recorders 'March Networks’ products are really engineered for the banking environment" “I remember asking some of my banking counterparts, ‘Hey what are you guys using?’ And they strongly recommended March Networks,” he recalled. The consultant came to a similar conclusion. He said, "March Networks’ products are really engineered for the banking environment,’ so that helped us make the decision.” Bank of Hawaii is currently using March Networks 8000 Series Hybrid Network Video Recorders (NVRs) in about half of its banking branches. The Linux-based devices provide reliable video surveillance recording and management, and are also easy to service, which is a huge bonus for Ishikawa and his team. In addition, the 8000 Series rack mount units feature an innovative ‘dock and lock’ station that allows technicians to easily remove and service the recorder while leaving all rear connections clean and organized in place. Existing Analog Cameras “With other companies, you have to power down the recorder for several minutes to service it, and that means unplugging and re-plugging all the inputs. You miss a number of minutes of recording during that time. With March Networks, we’re able to just pull out the hard drive and pop in another one without taking the NVR offline,” he said. “That’s huge for us.” According to Ishikawa, Bank of Hawaii also appreciates the 8000 Series’ hybrid support, which allowed the bank to continue using its existing analog cameras, and the motion histograms in March Networks Command video management software, which show Ishikawa and his team where motion occurred and helps them rapidly locate video evidence. “Command’s modern interface is really user-friendly, and it’s very easy to find video,” said Ishikawa. Dynamic Range Technology Bank of Hawaii has installed MegaPX ATM Cameras, which are purpose-built for ATMs “When someone is telling you, ‘Hey we had a problem at this branch this morning, I don’t know what happened, but it must have been around this time’, we’re able to find that video much more quickly on a March Networks platform.” The bank’s high resolution cameras also make it easy to discern important details. In its newer branches, Bank of Hawaii is using March Networks ME4 Series IP cameras, which capture 4MP images and feature high dynamic range technology to optimize image quality in both low and bright light. The bank is also using Oncam 360° cameras for high-resolution panoramic views. For security at its bank machines, Bank of Hawaii has installed MegaPX ATM Cameras, which are purpose-built for ATMs. Video is integrated with the bank’s ATM transaction data in the Searchlight software for rapid investigations into customer complaints and potential fraud. More Comprehensive Oversight “It’s so easy to search,” said Ishikawa. “It takes us exactly to that transaction and the associated video so we can figure out what transpired.” The bank is also integrating its teller transaction data with video in Searchlight for more comprehensive oversight of its branches. The combination of video, transactions and analytics helps it get a more holistic view of its services. “Transaction data is not always indicative of how busy a branch is,” Ishikawa said, noting that lengthier conversations at the teller counter often create value because the customer returns later to access another bank product or service. Having video and analytics is an added layer of information. Being able to remotely access video also helps Ishikawa’s security team conduct virtual patrols. This saves them both time and money. Uniformed Security Member Capturing video of the incident helped underscore the serious nature of the situation “In the past, whenever there was an issue, we had a uniformed security member head out and physically check the branch. But with virtual patrols, we can do fewer physical visits and, when we do visit, it’s a more meaningful visit.” The security team, for example, can keep an eye on issues with vagrancy and loitering by simply logging into the Command software. March Networks video has helped the bank successfully address some of these issues. In one case, a person was routinely visiting a branch and causing disruptions by yelling and throwing deposit slips on the floor. “We don’t always know the situation, but if a person is yelling or displaying erratic behavior, they pose a risk,” said Ishikawa. Capturing video of the incident helped underscore the serious nature of the situation. Investigating A Fraud “We were able to show police that this was not a minor disruptive party. It was a very concerning issue for us. And it wasn’t just our bank, it was occurring in other banks, too.” Going forward, Bank of Hawaii is planning to migrate its remaining retail branches to March Networks. Given the widespread benefits of intelligent video, Ishikawa predicts that, like him, more bank security managers will receive requests to share their video surveillance securely with other departments. “In the future, it won’t just be security that’s asking for a video upgrade,” he said. “It’s going to be other parts of the business saying, ‘We want a piece of the pie too.’ Because surveillance is more than just investigating a fraud or robbery incident. Now, video surveillance is a lot more than that.”
Bath and North East Somerset Council (B&NES Council) is extending its Videalert CCTV enforcement platform with the installation of additional cameras for its approved class C clean air zone (CAZ) that gives exemptions to private cars but charges higher polluting buses, coaches, HGVs, LGVs/vans, private hire vehicles and taxis. Videalert was awarded the contract to ensure full and seamless integration with the council’s existing hosted digital video platform which is already being used to enforce a wide range of restrictions including bus lanes, bus gates and permit parking. Videalert CCTV Enforcement Platform B&NES Council was one of 28 councils directed by the government to prepare an action plan to urgently reduce high levels of nitrogen dioxide (caused by vehicle emissions) to within EU and national limits by 2021 at the latest. The authority had originally proposed a Class D CAZ, charging all higher emission vehicles, including cars, to drive in the city center. However, following further ongoing technical work and a public consultation in December - which garnered an unprecedented 8,421 responses - a class C option with additional traffic management, was agreed. According to Chris Major, group manager for Transport and Parking at B&NES Council: “The new charging class C CAZ will achieve compliance by 2021 apart from a single exceedance caused by localised traffic issues. We believe this will be resolved by installing traffic signals at two junctions.” HD ANPR Cameras Videalert will be installing HD ANPR cameras to enforce the new CAZ scheme at key road junctions across the designated boundary Videalert will be installing HD ANPR cameras to enforce the new CAZ scheme at key road junctions across the designated boundary. The hosted Videalert platform will automate the management and enforcement of this new zone, providing real-time identification including vehicle make, model, color and euro standard rating for pre-filtering and updating the whitelist of compliant vehicles held at the edge to minimize transmission costs. Information on non-compliant vehicles will then interface with the UK government’s new national clean air zone database for vehicle validation and payment. The system will also provide detailed analytics and impact analysis highlighting the reduction in non-compliant vehicles entering the zone over time. Support Multiple Applications Tim Daniels, Sales and Marketing Director at Videalert, added: “The award of this high-profile contract confirms Videalert’s ability to handle the evolving requirements of clean air and low emission zones. It also demonstrates how a single video data platform can support multiple applications, enabling councils to address the challenges of improving traffic congestion and air quality simultaneously.” The CAZ should commence operation at the end of 2020. The daily charge will be £9 for non-compliant taxis, private hire vehicles and light goods vehicles (the minimum standard being euro 6 for diesel and Euro 4 for petrol), and £100 for buses, coaches and HGVs (the minimum standard being euro 6).
Round table discussion
The concept of how security systems can contribute to the broader business goals of a company is not new. It seems we have been talking about benefits of security systems beyond “just” security for more than a decade. Given the expanding role of technologies in the market, including video and access control, at what point is the term “security” too restrictive to accurately describe what our industry does? We asked the Expert Panel Roundtable for their responses to this premise: Is the description “security technology” too narrow given the broader application possibilities of today’s systems? Why?
Cloud computing has been around since the turn of the millennium. Over the years, the concept of storing and accessing programs over the Internet (instead of using an on-premises computer system) has grown in almost every realm of business. Some might say the physical security industry has come late to the party, delayed in some instances by (misguided?) concerns about cybersecurity of cloud systems. The bandwidth needed to transfer video to the cloud has also been a challenge. We asked this week’s Expert Panel Roundtable: What features of Cloud-based software-as-a-service (SaaS) are the most valuable to the average user?
In a fast-moving market like physical security, sharing information is an essential component of growth. However, there often seems to be more information available than an integrator or end user could ever digest and put to use. How does one go about finding the information he or she needs in an environment that can seem to be drowning in information (sometimes the wrong information). We asked this week’s Expert Panel Roundtable to share their strategies and suggestions. Specifically, we asked: What can integrators and/or end users do to stay informed about the fast-changing technology landscape?