Video management software
Milestone Systems have hired Jos Beernink as new EMEA Director Channel Sales, reporting to Malou Toft, VP EMEA. Jos Beernink’s most recent position was as VP EMEA Sales at Genetec and with previous positions at Honeywell Security and Fire/ADI, Samsung Electronics and Tech Data. EMEA Channel Sales Head Jos Beernink will lead EMEA Channel Sales, which is comprised of four sales regions with regional sales managers as direct reports; North Europe, Middle Europe and South Europe as well as M...
3xLOGIC, PAC/GDX and PACOM, providers of security and access control solutions, have announced they will be exhibiting on stand IF2930 at IFSEC International 2019, which takes place on 18th-20th June at ExCeL, London. For over 15 years as one of the USA’s most respected innovators in server, cloud and artificial intelligence-based solutions, 3xLOGIC has an enviable track record in redefining what’s possible with security technology. After successfully launching into the European mar...
3xLOGIC, Inc., global provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, announced that the company has added to its growing North American sales network, along with other personnel moves at its umbrella company, Stanley Products and Solutions (SPS). The company added two new RSMs to further penetrate key markets in the Pacific NW as well as the Mid-Atlantic regions and appointed a new Marketing Manager for the PACOM brand of products....
Maxxess Systems, the innovator in security solutions that empower total situational awareness for security enterprises, is showcasing its unique portfolio of video, access control and communications platforms that provide users with the highest levels of system integration, management and incident response technology at Expo Seguridad 2019 (booth #2524). Solutions on display include the Latin American public debut of Maxxess InSite awareness and response coordination system, the enhanced eFusio...
Despite any negativity you may hear, Hikvision is optimistic about their role in the U.S. market. “We demonstrate that we can be trusted, and that we should be trusted,” says Jeffrey He, Vice President, Hikvision, and President, Hikvision USA and Hikvision Canada. “We have sound products and technology. Our mission in the security industry is to protect, not to harm. Otherwise why would we be in this industry?” Hikvision is committed to investing in the North American m...
Video Surveillance as a Service (VSaaS), simply stated, is a cloud-based video surveillance solution that is packaged and delivered as a service over the internet. The price varies depending on the features of the plan (i.e. number of cameras, amount of storage, software features, etc.), and customers pay a monthly subscription price to use it. Internet Protocol (IP) cameras are installed at site locations, and the video is captured and streamed to a service provider’s data centre via an i...
Milestone Systems delivered significant and satisfactory financial results in 2018. The Group’s net revenue increased to DKK 934 million from DKK 881 million in 2017, while the operating income (EBIT) grew to DKK 195 million from DKK 171 million. In 2018, Milestone Systems made strategic investments in several areas. The company also decided to accelerate innovation by increasing its development capacity by 45 per cent by the end of 2019. Innovative Video Technology Solutions “Market trends are changing, with new disruptive waves in the market. In order to be able to ride these new waves, we must offer the most innovative video technology platform – one that lets our partners address the challenges faced by our end-customers,” says President & CEO Lars Thinggaard, Milestone Systems. Milestone Systems will be launching initiatives that go beyond just security, such as industrial IoT solutions for smart cities With the increased R&D investments in 2018 and 2019, Milestone Systems wants to accelerate its leading position as an enabler of processing of video and data from solution partners in the security industry. Milestone Systems will also be launching initiatives that address needs beyond security, such as industrial IoT solutions for smart cities and businesses. Future Scope Of AI, IoT As part of the ‘Accelerate Innovation’ initiative, Milestone Systems introduced several activities in 2018 to engage developers in creating new, innovative solutions and technologies. 50 developers, designers, and business people were invited to the Milestone Hackathon to help hack the future of AI and IoT. At the Milestone Developer Conference, Milestone Systems invited its developer community to learn more about software integration and to co-create solutions that will help bring video technology to the market. In order to meet the need to increase its innovation capacity, Milestone Systems employed close to 200 new colleagues in 2018, across markets, functions and nationalities. Substantial investments have also been made in Milestone Systems’ open platform community of partners. Milestone Store And Marketplace Milestone Marketplace, developed in 2018 and launched at MIPS Americas in February 2019 Milestone Store was launched in 2018, a portal that makes it easier for partners to place orders and integrate with existing platforms and devices. Milestone Marketplace, developed in 2018 and launched at MIPS Americas in February 2019, is a digital platform for the video technology industry that connects buyers and sellers to co-create and market innovative solutions. “We are in solid position and we expect to further expand our position in the years to come. We will continue our quest to be on the forefront of industry demands and bring even more innovation and co-creation to our products and services, but also go beyond security and build solutions for new business segments and purposes,” said Lars Thinggaard and concluded: “Innovation, skills and people are vital to our success, so investments will continue in these areas in the years to come.”
Milestone Systems, a pioneer in open platform IP video management software, recently hosted the regional partner and customer events MIPS (Milestone Integration Platform Symposium) in Nashville, Copenhagen and Bali. The three events attracted nearly 2,000 attendees and 124 exhibitors, to discuss industry-relevant themes such as the impact of disrupting innovation, blending human and machine intelligence, and how the power of the platform economy is a game-changer for players who build intelligent video technology and security solutions. On stage, C-level Executive Advisor and author Sangeet Paul Choudary spoke about the platform revolution within the security industry and the transition from pipelines to platforms, examining the core interaction between consumer and producer. As a true platform-based business and business community orchestrator, Milestone Systems unveiled their new digital platform Milestone Marketplace. Marketplace helps unleash the innovation power of the Milestone Systems partner community and makes it easier for them to explore new business opportunities outside their existing partner network and customer base. Responsible Use Of Software And Technology The core message in the Copenhagen Letter is that one must ensure that technology is used in a balanced mannerWith the innovation power and reach that Milestone Systems and its partner community bring to the market, comes a need to advocate responsible use of software and technology. This was the overarching theme of all three regional events. Milestone Systems has taken an active role in creating the Copenhagen Letter, a technology declaration developed by 150 people from all industries and signed by more than 5,000 individuals. The core message in the Copenhagen Letter is that one must ensure that technology is used in a balanced manner. This message was well received by the partners, end-customers and industry professionals present at MIPS. Other highlights from the events Other highlights of the three regional events include a presentation of the Milestone Systems platform roadmap, cloud strategy, a new Technology Partner Program, a new driver framework, and the status on the company’s Accelerate Innovation program in Research & Development. External industry professionals included Futurist Brian Solis, who talked about Innovation in the era of Darwinism, entrepreneur Ola Ahlvarsson, who discussed exponential technologies and industry transformation entrepreneurship, and IHS Markit, elaborating on the development in the surveillance industry. Recognizing The Partners Milestone Systems celebrated its all-important foundation of the business model, namely the partner communityWith the Milestone Systems community events in Nashville, Copenhagen and Bali, Milestone Systems celebrated its all-important foundation of the business model, namely the partner community. Partners were officially recognized with awards saluting top performances in sales, marketing, technology, collaboration and innovation for camera partners, solution partners, technology partners, distribution partners, channel partners and installations of 2018. “Once again, the interest, engagement and commitment from our community of partners have been overwhelming. MIPS is no longer a Milestone Systems event; it is truly a partner event. It shows the strength and the opportunities that lie within our platform and within our community. “I’m very excited to see where the future brings us and how we can create new innovations within video technology in new and even more responsible ways,” said Kenneth Hune Petersen, Chief Sales & Marketing Officer, Milestone Systems.
The Boring Lab announced that The Boring Toolbox, a set of performance and maintenance tools to help customers more efficiently manage Milestone Systems’ XProtect video surveillance networks, has added key features for enterprise and large-scale sites with 5,000+ cameras and 100,000+ devices. The Boring Toolbox V3 offers a smoother user experience and optimized performance features, both of which were necessary to support larger installations. The Boring Toolbox allows customers to maintain a higher level of security through streamlining management tools (including bulk password changing, camera settings modifications across dissimilar devices, and providing optimized and hassle-free report generation in Excel). The Boring Toolbox assists in data protection regulation compliance, such as GDPR Assists In Data Protection Regulation In addition, The Boring Toolbox assists in data protection regulation compliance, such as GDPR, since customers can manage medium-to-large scale datasets within VMS systems, rather than having to work on each device separately. Enhancements to Boring Toolbox V3 include: Optimized to reduce loading times of the application by 85% Optimized for large data sets of 4000+ device groups, 100,000+ devices Optimized generating camera report by approximately 60% Bulk IP address updating Compatible With Sivelliance VMS The Boring Toolbox can now manage camera deployments from Arecont, Axis, Hanwha, Sony and BoschThe Boring Toolbox is now compatible with new systems and devices. Siemens Building Technology verified that it is compatible with Sivelliance VMS (video management system). The Boring Toolbox can now manage camera deployments from Arecont, Axis, Hanwha, Sony and Bosch. “The initial release of The Boring Toolbox has been applauded by the Milestone community. After coming off of our recent win as Milestone Solution Partner of the year, we’ve delivered Version 3 to support larger enterprise installations tackle surveillance network issues around cybersecurity and GDPR compliance,” said Ronen Isaac, CEO of The Boring Lab. “Additional integrations with Siemens and camera manufacturers further extends the Boring Toolbox’s value and our promise to make Milestone installations less boring to manage.” The Boring Toolbox V3 is available immediately. Visit The Boring Lab at ISC West in the Milestone Partner Pavilion at booth # 18053.
Senstar, global company that offers perimeter protection and VMS solutions, is slated to showcase latest access control and intrusion detection solutions, including next-gen Senstar Symphony Access Control (AC) and the FiberPatrol FP400 zone-based intrusion detection systems for fence applications at ISC West 2019. Symphony AC Access Control Symphony AC is an open software solution designed to support the industry’s most trusted brands of access control and intrusion hardware. Available as an extension to the Symphony Video Management Software (VMS), the module provides a full set of access control functions, including enrollment, scheduling, monitoring, and reporting. The FiberPatrol FP400 is one of the most affordable fiber optic perimeter intrusion sensors on the market. Each processor provides up to 4 zones of detection and supports insensitive lead-in enabling electronics to be installed up to 12 mi from the perimeter fence. It is ideal for small sites with concerns over EMI, lightning, or conductive elements on the perimeter. FiberPatrol FP400 Intrusion Detection “Symphony AC and FiberPatrol FP400 are examples of Senstar’s continued commitment to developing products to meet the evolving security needs of our customers," said Kristen Cory, Vice President Sales, North America. "Both these products address very specific site requirements, allowing Senstar to offer more options to our customers and continue to build on our success as one of the industry’s most trusted and reliable security providers." Other award-winning products on display at ISC West Booth 17109 include the Senstar LM100 hybrid perimeter intrusion detection and intelligent lighting system, FlexZone ranging fence-mounted intrusion detection system, and the Senstar Thin Client PC-alternative for video management.
SJohnson Controls introduces the Tyco 360° Radar Detection, a low-cost, early threat detection family of radar sensors that can be easily integrated into existing video management systems for a more complete surveillance solution. Tyco Radar 360° Detection solution An ideal answer for advanced perimeter security needs, Tyco Radar 360° Detection offers long-range protection, which means quicker detection of breaches for areas seeking upgraded perimeter safety, such as power plants, transportation hubs, critical infrastructure and other governmental, industrial and commercial sites. “The addition of radar for detection will help those with perimeter protection concerns take their situational awareness to the next level,” said Peter Ainsworth, product general manager, Video, Global, Building Technologies & Solutions, Johnson Controls. “And knowing it can be easily and cost-effectively integrated into an existing VMS for an end-to-end solution just enhances and simplifies the process.” Perimeter Protection With a high level of power efficiency, onboard signaling and processing, and superior performance in all weather and lighting conditions, Tyco 360° Radar Detection ensures 24/7, 360-degree coverage for sites of all sizes. The radars will be available in 250, 500, and 1,000-meter range sensors, with accessories and management software also available for purchase. Using its slew-to-cue capabilities, the radar can point pan /tilt /zoom (PTZ) cameras to a targeted location for improved surveillance. It will also have the added benefit of quick installation involving less hardware, easy maintenance and a low false alarm rate.
Johnson Controls has introduced a simplified approach to enterprise video management with its improved exacqVision Enterprise edition video management solution. Enterprise Manager, which was formerly sold separately as the Enterprise System Manager, is now an integrated part of the exacqVision Enterprise edition VMS, giving users ready access to enhanced health monitoring, user management, update management and high-availability capabilities at no additional cost. exacqVision EM-Series Server Exacq is also launching a new exacqVision EM-Series server to offer large-scale deployments a redundant, performant server platform on which to run the Enterprise Manager software. The Enterprise Manager running on the EM-Series server can now monitor and manage up to 2,000 exacqVision Enterprise recorders. “Customers with large, distributed environments require efficient management capabilities to deploy, maintain and update large deployments.” said Ryan Hulse, exacqVision Senior Product Manager, Building Technologies & Solutions. “Those customers now have access to enhanced management features with exacqVision Enterprise, providing an enterprise solution that is more intuitive than most others in the market.”
There’s almost no installation that goes 100-percent smoothly in the field of video surveillance. Unexpected issues routinely arise that can increase time on the job, cost of the project and frustration. Manufacturers work on the product side to help ensure their products are easy to install and – when troublesome situations do arise – are flexible enough for installers to quickly find a remedy. Importance Of Ease Of InstallationEase of installation is a very important part of the project to the system integrator because the cost of labor is variable Ease of installation is a very important part of the project to the system integrator because the cost of labor is variable and can be very expensive. In some cases, the cost of labor to install a camera can be more than the cost of the camera! If labor costs are high – or are more expensive than a system integrator planned – they can lose a great deal of money on a project. If a cautious system integrator includes too high of an estimate for labor in a project bid, his overall bid will to high and it could cost him the project. The easier the camera is to install, the lower the labor cost, subsequently achieving higher savings for end-users. Hence it is essential that camera manufacturers develop products that are easy to install or are flexible in the field for system integrators and installers who know that time is money. Enterprise projects can involve thousands of cameras installed Simplifying Installation Of Cameras Camera installation typically involves an electrician, the camera installer and the person who configures the VMS (Video Management Software). Of course, one person can play all three roles, and in many cases, does, but enterprise projects can involve dozens, hundreds or even thousands of cameras with teams of individuals involved in an installation. The electrician runs conduit with an electrical or PoE (Power over Ethernet) connection to the housing or the backplate of the camera; the installer then installs the camera at that location, hooking it up to power; and then a configurator adds cameras to the network and makes adjustments – renaming the camera, setting the frame rate, enabling WDR (Wide Dynamic Range), and the like. When it’s a project that involves different players for any of these functions, there is the potential for a bottleneck and delay in project completion. And if a system integrator is paying an electrician, installer and software configurator – and they are all three on site waiting for each other to finish – that’s a system integrator’s worst-case scenario. Enhancement Through Modular Cameras Video surveillance camera manufacturers like Hanwha Techwin are producing products that take different roles Video surveillance camera manufacturers like Hanwha Techwin are producing products that take the different roles of electrician, installer and configurator into consideration, allowing them to complete their tasks independently. With a focus on modular design which includes a USB Dongle, a device manager, magnetic module and included accessories, the Wisenet X series Plus is one of the fastest cameras to install, service and upgrade – saving installers time and money. Wisenet X series Plus cameras have a detachable camera module that utilize magnets to lock into the housing for instant configuration. Electricians can run conduit with a single PoE connection to the back plate/housing while the configurator is working on configuring the camera module, allowing security professionals to later snap the camera into place in just minutes. The VMS configurator can then come and add the cameras to the network and program their functionality. Modular Cameras Offer Flexibility In the past, an end user might determine after the camera is installed that there aren’t enough pixels on target, or they need certain different functions like video analytics for example, resulting in the time-consuming replacement of the entire camera. With modular-designed cameras, the camera module can be swapped with a new one without having to focus or replace the camera – even to change the resolution or field of view, also Wisenet X series Plus has optional PTRZ modules that can be remotely adjusted to the field of view and the position of the camera lens. Making camera adjustments in the field is also now easier and perhaps even safer. Installers have been known to climb a ladder and juggle a bulky laptop to access the network to be able to see video of how the camera is positioned. Or they’ve had to use analog video output to view the video feed on a separate monitor which provides the field of view, but not megapixel quality. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera Wisenet X series Plus cameras have a USB port that allows installers to connect it to a small dongle that converts the camera to a Wi-Fi device. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera. It’s a much easier way to evaluate video while at the camera. Eliminating the second person looking at live view on a computer guiding through a cellphone to the installer to accurately point the camera to the proper position. If system integrators can do some of the legwork prior to even getting on site, it can reduce cost and improve efficiency. Imagine having 300 cameras ready to send to a project site. To configure those cameras, a system integrator has to take each camera out of the box, plug each into a switch, configure it, take it off of the switch and put it back in the box. To improve this process, camera manufacturers have now developed packaging that provides access to the camera port without even having to remove it from the box. It’s an innovative solution that saves time. Modular cameras have optional PTRZ modules that can be remotely adjusted to the field of view Software Programs Help In Enhancing Installation Whether it’s a one-man show or a team of electricians, installers and configurators, software programs can greatly enhance the installation process. Device managers are important tools in adding multiple cameras to a project. Using that 300-camera project, for example, it’s easier when a manufacturer has a device manager that allows the mass programming and configuration of cameras. Adding 300 cameras one by one is time consuming and leaves room for error when making so many multiple entries. A device manager should be able to scan the network and locate its devices, allowing them to be grouped, configured and much more. Every video surveillance camera project is going to have its ups and downs. But camera manufacturers can do their part in the production process to address the many issues known to slow down progress. It’s impressive that many are taking the lead in producing innovations like modular camera design, flexibility in the field and accessible packaging that can truly reduce installation cost and improve efficiency.
For those of you old enough to remember, video matrix switchers were once the heyday of surveillance camera control. These cumbersome antiques were at the heart of every major video surveillance system (video surveillance at the time) in premier gaming properties, government installations and corporate industrial complexes. They required more physical labor to construct and configure than perhaps the pyramids – maybe not – but you get the picture. And then digital video made its way in to the market and everything changed, transforming the physical demands for camera control and management from a hardware-centric to a software driven process. We’ve come a long way in a few short years, and the borders that once defined IT and security continue to diminish, if not disappear completely There’s no doubt that this migration also presented significant challenges as many security professionals often struggled with all things IT and software programming being one of the industry’s soft spots. Fortunately, we’ve come a long way in a few short years, and the borders that once defined IT and security continue to diminish, if not disappear completely. However, the complexities of today’s VMS functionality can be intimidating for anyone tasked with installing one of these systems given all of the user-defined options available from the simplest camera sequencing and bandwidth allocations to mobile management and enterprise level integration. This is where truly advanced VMS solutions need to shine on both the operations and the design/build sides of the equation. Smart VMS Design There are more solutions products labelled “VMS solutions” out there than ever before. The issue is the fact that many of these “solutions” really don’t fall into the category of a true VMS by today’s standards but offer basic camera and NVR control. No doubt that there is a place for such software programs in the market. However, VMS solutions from the likes of OnSSI and other industry-leading companies offer distinct and superior management and control capabilities for demanding security and business intelligence applications. Perhaps of equal importance, these top-tier VMS solutions incorporate provisions for installers, so they have a clear and easier implementation path. OnSSI offers VMS solutions with smart camera drivers Here are seven attributes that can assist with the design and implementation of an advanced VMS solution: 1) Open Architecture Platform We need the ability to easily integrate with other systems and scale for future developments and physical system growth The ability to easily integrate with other systems and scale for future developments and physical system growth is largely dependent on a systems platform architecture. Here’s where VMS solutions with open architecture provide a distinct advantage. Open-architecture solutions expand functionality by facilitating greater integration between multiple systems and components. This not only makes VMS solutions with open architecture easier to implement, it makes them extremely cost-efficient by eliminating the need for proprietary solutions. Open architecture systems also provide adherence to industry standards such as ONVIF and PSIA, as well as compression formats such as H.265 and MJPEG, and help ensure system integration and support of an extensive range of manufacturers’ cameras and off-the-shelf hardware. Be wary of VMS solutions with limited camera manufacturer support. 2) Simple Licensing Processes And Pricing Camera licenses and pricing is always a touchy subject, as any misunderstanding of a specific VMS solutions’ licensing terms can prove to be costly after the fact. And it often seems that some VMS suppliers have gone to great lengths to complicate the process as to obscure actual Total Cost of Ownership (TCO). Perhaps the most direct, simple and straightforward camera licensing and pricing method is to have one license per IP address used by each camera/encoder on multi-channel devices. These should be perpetual licenses with no required annual fees or subscriptions. Additionally, the licensing agreement should be all inclusive without added fees for multiple clients, failover servers, active directory support, I/O devices, redundant management servers, technical support or security patches and updates. 3) Mixing And Matching Camera License Types The ability to mix and match different camera license types within the same system helps facilitate a seamless and simple migration of new and pre-existing systems with minimal downtime or interruption in operation. The ability to mix and match camera licenses not only saves valuable design and installation time, it can provide considerable savings when integrating large, multi-tenant systems. Mix and match capabilities also allow system designers to apply specific feature sets to specific groups of cameras to best leverage functionality and budgets, as well as providing the flexibility to implement an on-site, virtual, or cloud-based VMS solution, without any additional cost. 4) Auto Camera Detection And Configuration Another VMS set-up feature that eases the install process is the ability to forego device registrations or MAC address requirements Another VMS set-up feature that eases the install process is the ability to forego device registrations or MAC address requirements. This functionality allows installers to instantly locate cameras on the network and configure them centrally so they can easily replace older cameras while seamlessly retaining video recorded from them. The auto detection capability should also include the ability to detect and import CSV files, which can then be stored and used to configure camera templates for future camera installation profiles. 5) Smart Camera Driver Technology VMS solutions with smart camera drivers offer valuable assistance during system implementation, and any time new cameras are added to the network or replace older models. Manufacturer-specific smart camera drivers expand the range of model-specific static drivers. Instead of storing the device’s information (codecs, resolutions, frame rates, etc.) statically, a VMS with smart camera drivers queries devices for their capabilities using the manufacturers’ proprietary protocol. All that is required for configuration is that the camera is available on the network. Smart camera drivers eliminate the need to wait for model-specific drivers or installation of driver packs, allowing for newly released cameras to be used immediately. Network security is an area where leading VMS suppliers like OnSSI have ramped up development efforts to stay ahead of hackers 6) Importance Of Network Security Network Security is perhaps the greatest challenge faced by industry professionals today Network security is perhaps the greatest challenge faced by industry professionals today. This is an area where leading VMS suppliers like OnSSI have ramped up development efforts to stay ahead of hackers. New security developments to look for include TLS 1.2 encryption protocols for camera-to-server communications (SSL 3.0 supported for older cameras), as well as server-to-server communications. Additional safeguards to consider include: randomized video databases with no camera identification information to secure recorded data; support for Active Directory authentication; AES encryption between servers and clients; and AES encrypted exporting. 7) Automatic Updates Regardless of the supplier you select for your VMS solution, they should be consistently providing new updates and security patches on a frequent if not regular basis. Keeping up with these updates can be a burden and are often overlooked leading to system failures and breeches. Advanced VMS solutions now feature automatic update service checks on a system-wide basis, eliminating the need to manually update individual servers and devices. This ensures that your VMS system always has the latest drivers, fixes and updates which assures overall security while reducing TCO. So next time you’re getting a demo of the latest and greatest VMS solution, remember to ask what it offers in terms of design and implementation tools. Half the battle with new technologies is getting them installed and working properly. Without the right tools to accomplish these critical first steps, all the functionality in the world will do you little good.
There’s a lot of excitement around artificial intelligence (AI) today – and rightly so. AI is shifting the modern landscape of security and surveillance and dramatically changing the way users interact with their security systems. But with all the talk of AI’s potential, you might be wondering: what problems does AI help solve today? The Need For AI The fact is, today there are too many cameras and too much recorded video for security operators to keep pace with. On top of that, people have short attention spans. AI is a technology that doesn’t get bored and can analyze more video data than humans ever possibly could.AI is a technology that doesn’t get bored and can analyze more video data than humans ever possibly could It is designed to bring the most important events and insight to users’ attention, freeing them to do what they do best: make critical decisions. There are two areas where AI can have a significant impact on video surveillance today: search and focus of attention. Faster Search Imagine using the internet today without a search engine. You would have to search through one webpage at a time, combing through all its contents, line-by-line, to hopefully find what you’re looking for. That is what most video surveillance search is like today: security operators scan hours of video from one camera at a time in the hope that they’ll find the critical event they need to investigate further. That’s where artificial intelligence comes in. The ability of AI to reduce hours of work to mere minutes is especially significant when we think about the gradual decline in human attention spans With AI, companies such as Avigilon are developing technologies that are designed to make video search as easy as searching the internet. Tools like Avigilon Appearance Search™ technology – a sophisticated deep learning AI video search engine – help operators quickly locate a specific person or vehicle of interest across all cameras within a site. When a security operator is provided with physical descriptions of a person involved in an event, this technology allows them to initiate a search by simply selecting certain descriptors, such as gender or clothing color. During critical investigations, such as in the case of a missing or suspicious person, this technology is particularly helpful as it can use those descriptions to search for a person and, within seconds, find them across an entire site. Focused Attention The ability of AI to reduce hours of work to mere minutes is especially significant when we think about the gradual decline in human attention spans. Consider all the information a person is presented with on a given day. They don’t necessarily pay attention to everything because most of that information is irrelevant. Instead, they prioritise what is and is not important, often focusing only on information or events that are surprising or unusual. Security operators scan hours of video from one camera at a time in the hope that they’ll find the critical event they need to investigate further Now, consider how much information a security operator who watches tens, if not hundreds or thousands of surveillance cameras, is presented with daily. After just twenty minutes, their attention span significantly decreases, meaning most of that video is never watched and critical information may go undetected. By taking over the task of "watching" security video, AI technology can help focus operators’ attention on events that may need further investigation. As AI technology evolves, the rich metadata captured in surveillance video will add even more relevance to what operators are seeing For instance, technology like Avigilon™ Unusual Motion (UMD) uses AI to continuously learn what typical activity in a scene looks like and then detect and flag unusual events, adding a new level of automation to surveillance. This helps save time during an investigation by allowing operators to quickly search through large amounts of recorded video faster, automatically focusing their attention on the atypical events that may need further investigation, enabling them to more effectively answer the critical questions of who, what, where and when. As AI technology evolves, the rich metadata captured in surveillance video – like clothing color, age or gender – will add even more relevance to what operators are seeing. This means that in addition to detecting unusual activities based on motion, this technology has the potential to guide operators’ attention to other “unusual” data that will help them more accurately verify and respond to a security event. The Key To Advanced Security When integrated throughout a security system, AI technology has the potential to dramatically change security operations There’s no denying it, the role of AI in security today is transformative. AI-powered video management software is helping to reduce the amount of time spent on surveillance, making security operators more efficient and effective at their jobs. By removing the need to constantly watch video screens and automating the “detection” function of surveillance, AI technology allows operators to focus on what they do best: verifying and acting on critical events. This not only expedites forensic investigations but enables real-time event response, as well. When integrated throughout a security system, AI technology has the potential to dramatically change security operations. Just as high-definition imaging has become a quintessential feature of today’s surveillance cameras, the tremendous value of AI technology has positioned it as a core component of security systems today, and in the future.
Schneider Electric’s long-rumored sale of Pelco appears to be on the verge of consummation. Schneider this week entered exclusive negotiations with Transom Capital Group, a U.S.-based private equity firm, to sell the Pelco business unit. Pelco is a security industry stalwart and global specialist in the design, development, and delivery of end-to-end video surveillance solutions and services including cameras, recording and management systems software. Revenue in 2018 was about $185 million. Pelco currently employs a staff of 478. Pelco was sold to Schneider Electric for $1.22 billion in 2007 to enhance Schneider’s building automation business Transom Capital Group, Los Angeles, is an “operationally focused” private equity firm that invests in companies in the lower-middle market. Their management claims “industry expertise to create improved operational efficiency, significant top-line growth, cultural transformation and overall distinctive outcomes.” Presumably a “turnaround” initiative could reinvigorate Pelco after several years of decline. Transom promotes an “approachable, collaborative, and down-to-earth problem-solving approach.” Founded in 1957 and originally specializing in pan-tilt devices and joysticks, Pelco rose to prominence as an independent company in Fresno, Calif. Expanding to distribution in more than 130 companies, Pelco succeeded in part through an emphasis on customer service. The company was sold to Schneider Electric for $1.22 billion in 2007 to enhance Schneider’s building automation business. The Pelco business has declined substantially under the Schneider umbrella, and the synergies with building automation were never realized. Pelco has been rumored for sale for several years.The sale would come after Schneider’s announcement it would be reviewing assets totaling 1.5 billion to 2 billion Euros of revenue In recent years, Pelco has focused on its VideoExpert video management system as the core of end-to-end solutions targeting vertical markets. The company sought to re-establish its position as a global leader in surveillance and security, with new technologies, integrations, quality advancements along with significant support initiatives to provide value and innovation to the security industry community. The sale would come after Schneider’s announcement it would be reviewing assets totaling 1.5 billion to 2 billion Euros of revenue as it looks to focus on energy management and industrial automation. Schneider did not say how much Pelco would be sold for but said the company would book a non-cash loss on disposal of up to $250 million. However, its adjusted earnings before interest, taxes, and amortisation margin would rise by around 10 basis points.
The last day of Global Security Exchange (GSX) in Las Vegas proved to be the calm after the storm. But a slower third day could not undermine a largely successful 2018 show for exhibitors and attendees. Sometimes the success of a trade show isn’t measured by numbers of attendees (which were reportedly down again this year). Sometimes it’s the individual successes that make an impression. “Just learning about this made the whole trip worthwhile,” said one GSX attendee at the Johnson Controls booth, referring to the company’s new PowerSeries Pro intrusion devices. It’s the kind of feedback that makes the expense of exhibiting at a big trade show worthwhile. The new PowerSeries Pro is an extension of Johnson Controls’ existing line that is expressly designed for the commercial security market. The ‘hybrid’ (wired or wireless) device offers ease of installation and full cybersecurity including 128bit AES encryption with spread spectrum for no jamming or interference. It employs frequency hopping technology first developed for the Israeli defense force. Wireless Technology For Cybersecurity PowerG eliminates the need for wires by providing ‘invisible wired technology’, a marketing term that emphasises the cybersecurity of the product PowerSeries Pro uses PowerG wireless technology and expands the portfolio of PowerG devices from residential through commercial. For use in a wired solution, the main advantage is ease of installation; terminal blocks ‘pop out’ easily and can be wired and plugged back in. Alternatively, PowerG eliminates the need for wires by providing ‘invisible wired technology’, a marketing term that emphasises the cybersecurity of the product – wireless at the same level of cybersecurity as wired. Johnson Controls addresses three big factors with the product line: cybersecurity, user control, and easy installation and dependability. It’s part of Johnson Controls’ broader approach to provide ‘one-stop shopping’, enabling an end user to control their environments, video and access, and protect their contents, according to the company. Need For More Security In K-12 Schools In addition to reaching end users, lock company Allegion sees the show as an opportunity to meet with technology partners. “It’s great to bring together a concentration of people in the industry,” said Brad Aikin, Channel Led Business Leader, Integrator Channel. “We have had good conversations with technology companies here at the show in terms of partnering, both physical access control and OEM partners. We have also had good conversations with the integrator channel.” From speaking with education end users at GSX, Aikin sees a large unmet need for security in K-12 schools, more so than in colleges and universities. “K-12 is underserved,” he says. “They need to identify their priority of needs, and now they can serve needs they couldn’t before, both layering levels of security and phasing in implementation over time. Now things can be applied and tried out without disrupting the environment.” An example is the Von Duprin RU RM (Remote Undogging and Remote Monitoring) door exit devices, which are being integrated by access control partners Sielox, IDenticard and Vanderbilt. Intelligence is added to the door exit device to enable inexpensive monitoring of secondary, previously unconnected doors. The doors can be monitored and locked or unlocked at various points in the day. Lock company Allegion sees the show as an opportunity to meet with technology partners Bridging The Gap Between IT And Physical Security One exhibitor – ADT – noticed more information technology (IT) professionals accompanying their physical security counterparts at this year’s GSX exhibition. “They come along to kill dreams on the spot,” said Morgan Harris, Senior Director Enterprise Solutions, noting the IT department’s frequent hesitancy to add untrustworthy elements to the network. ADT is looking to transform and expand its 144-year-old brand in the commercial security space and has completed eight acquisitions in the last year to accomplish the goal. Some of the acquisitions build on ADT’s expanding cybersecurity initiative, which is both a fully-functioning stand-alone business and an effort to bridge the divide between IT and physical security. ADT is positioning itself to manage enterprise risk in the broadest sense. Combining IT And Cybersecurity The Internet of Things (IoT) is fuelling convergence but are we missing out on how to talk to each other and communicate effectively between IT and security?" “The Internet of Things (IoT) is fueling convergence but are we missing out on how to talk to each other and communicate effectively between IT and security?” asked Harris. “Projects have failed because information was lost in translation.” ADT seeks to have skillsets, experience and certifications on both sides of the issue. “It enables us to be the in-between,” says Harris. “We can blend the two together and be the translator. It’s great for both sides, advocating for security counterparts and for the network simplifies deployment and processes.” Harris sees a trade-off between cybersecurity and convenience in the industry. For example, if a manufacturer says they have a simplified process and only offers firmware updates once a year, cybersecurity suffers, he said. Lack of third-party testing is another way that manufacturers sometimes trade cybersecurity for convenience, at heightened risk to integrators and end users. Training Courses For Integrators And Partners Milestone Systems is expanding its level of involvement with integrator partners, and now provides Partner Business Reviews (PBR) to assess an integrator’s activities, sales and training, pipeline and marketing initiatives. The partner reviews often uncover issues that can be easily rectified through additional training, says Megan McHugh, Milestone’s Training Marketing Manager, Learning and Performance. Milestone uses a dashboard to track each integrator’s completed training courses and can point out additional courses needed to ensure an integrator partner’s success. Milestone offers a variety of in-person, e-learning and YouTube video courses to train installing partners, systems integrators and self-integrators on best practices Milestone offers a variety of in-person, e-learning and YouTube video courses (in 12 different languages) to train installing partners, systems integrators and self-integrators on best practices. ‘Cloud Labs’ are instructor-led online classes. All courses are linked to a variety of support resources. Sometimes a simple checklist accessed on a smart phone can ensure that every aspect of an install is performed and can instill added confidence in customers. The open platform company’s new agile development cycle – releasing multiple versions of XProtect software throughout the year – creates extra challenges to keep learning initiatives up to date. Along with each new release, various existing courses are updated. The concepts of “training and certification” are being replaced at Milestone with “learning and performance,” says McHugh. Milestone is also looking to hire 170 new R&D staff and open a new center in Barcelona (in addition to current R&D centers in Copenhagen and Sofia, Bulgaria). Making Camera Installation Easy Hanwha Techwin is another company that is seeing more interest in cybersecurity, as well as concern about whether a product is supported professionally. They have doubled-up production in South Korea and added capacity in Vietnam to avoid manufacturing in China. Thinking about their integrators, Hanwha Techwin is putting more emphasis on making installation easy. Installation costs may be up to 50 percent of a job, so easier installation frees up money to buy more or better cameras. With a new design of their cameras, an electrical contractor can now install the camera base and conduit, and then the integrator can easily plug in the camera later. Camera bases are common across multiple models, so a customer could switch out a 5-megapixel for a 2-megapixel camera later on if they want to (same housing plate). ‘Skins’ allow the color of cameras to be changed to match surrounding décor. “We are changing the idea of how people approach selling a camera, and it’s a whole new idea of how to install cameras,” said Tom Cook, Senior Vice President, North American Sales, Hanwha Techwin. Hanwha cameras can include a sound classification analytic to detect sounds such as gunshots Cameras With Sound Detection Technology Hanwha offers more flexibility in the field – interchangeable parts are packed together to enable configuration on site. And there is no need to stand on a ladder to position cameras; stepper motors help with remote camera positioning. Multi-sensor cameras have modules (combining lenses and sensors) that can be switched out at installation. Hanwha Techwin cameras can also include a sound classification analytic to detect sounds such as gunshots, screams or glass breaks, especially useful in K-12 education environments. Unification and the customer journey were a key emphasis for Genetec at GSX 2018. Unification for Genetec means combining multiple functions on one platform, from one vendor and using one source code. The company approaches the market by analyzing each customer’s journey as it relates to Genetec products. A typical customer journey involves (1) a company looking for standalone systems; (2) the need to centralize systems through integration and unification; (3) increasing automation and workflow; and (4) adding intelligence for more informed decision-making. “Genetec wants to get more in-depth with customers, be more comfortable with their business, and understand their challenges,” said Derek Arcuri, Product Marketing Manager. “We want to get naked with our customers.” Machine Learning Engine For Crime Prevention In the city of Chicago, Citigraf detects patterns in crime behavior and determines where a crime is likely to occur There was a big crowd at the Genetec booth, and not because the comment was applied literally. Genetec has divided itself into multiple parts, each focused on a vertical market such as retail or transportation. The approach is to operate as a ‘federation of startups’, with each market sector accountable to fill in the gaps in the portfolio to meet the specific needs of each vertical. For example, Genetec’s Citigraf is an unsupervised machine learning engine with an algorithm to detect anomalies and trends from a large pool of data in a municipal environment. In the city of Chicago, Citigraf detects patterns in crime behavior and determines where a crime is likely to occur. The system alerts operators in a bureau or area that has a higher risk level and should beef up the number of first responders. Chicago has seen a 39 percent decrease in average response time of first responders as a result. In the retail market, Genetec leverages the security infrastructure to analyze shopping trends and provide data for merchandising and operations. “Each customer is getting a portfolio of products tailored to the industry they are in,” says Arcuri. Demonstrating IoT Devices Axis Communications displayed its range of products at GSX, demonstrating its almost total transformation from an IP camera company to a supplier of a full range of Internet of Things (IoT) devices. “Axis is broadening its portfolio to include more solutions,” said Scott Dunn, Senior Director, Business Development Systems and Solutions. “Our success is driven by continuing to innovate our portfolio. The market is continuing to grow, and Axis is continuing to expand its market share.” Eight ‘Axis Customer Experience Centers’ around the United States help Axis stay close to their integrators, customers, partners and prospects. IP addressable audio speakers from Axis can provide music as a service, and then can be interrupted for audio messages on behalf of physical security Axis has offered access control IP edge devices since 2013, and now has a new A1601 door controller being sold with partner-only software (no embedded Axis software like previous A1001 devices). In audio products, Axis has a portfolio of speakers, intercoms, and public address systems. Acquisition Of IP Door Intercom Company Enhancing the audio line was acquisition in 2016 of 2N, an IP door intercom company headquartered in Prague, Czech Republic. In North America, the 2N team is now fully part of Axis. The line emphasises simple architecture, programmability, and the ability to integrate widely. The products use Session Initiation Protocol (SIP) to integrate through the cloud or peer-to-peer. IP addressable audio speakers from Axis can provide music as a service, and then can be interrupted for audio messages on behalf of physical security. Retail, education and enterprise customers are gravitating to IP audio. An IP bridge can tie existing analog components into the IP system. For perimeter security, Axis offers a radar device to help eliminate false alarms, as well as thermal cameras.
More good news for exhibitors on the second day of the Global Security Exchange (GSX) in Las Vegas. Brisk attendance continued early in the day, and then slowed somewhat in the afternoon, but most comments from exhibitors were positive. Exhibitors such as Lenel were “thrilled” with the show, and noticed the steady, good traffic and lots of sales leads. Lenel’s position at the front of the hall probably helped. New developments in mobile credentialing are a big trend at GSX, and Lenel’s BlueDiamond mobile credentials are traveling on a new path, so to speak. The access control company is introducing the idea of “Pathways” as a way of automatically signaling intent to a Bluetooth-enabled smart phone to open a door. A recognizable “pathway” is programmed into the phone, based on signals from nearby readers and locks and also geolocation signals. The system recognizes when a user travels along the pathway and automatically signals the correct door(s) to be opened along the way without the user having to touch his smart phone.A recognizable “pathway” is programmed into the phone, based on signals from nearby readers, locks and also geolocation signals Providing A Lightweight Alternative “When you trigger a pathway, it’s signaling intent to open the door,” says Greg Berry, Vice President Mobile Credentialing, Global Security Products, for United Technologies, parent company of Lenel. “Pathways are customized to a user’s needs and are the common places you are going all the time.” A user who walks the same path daily to the door of an office will find that door opens automatically. Previously using mobile credentials has been “slightly more work than using a badge,” says David Weinbach, Manager of Identity and Product Innovation for Lenel. “Now with Pathways, it’s less work than using a badge.” Specifically, a user no longer has to take out his phone and push a button to signal intent. “Rather than trying to emulate the badge, you create an experience that is better than the badge,” adds Berry. “We want to change the paradigm and turn the market on its ear.”New browser-based clients are being released with each new version of OnGuard software Other news from Lenel includes the release of more mobile and browser-based clients for OnGuard to be used for greater convenience alongside the Window-based clients. Providing a “lightweight” alternative enables some of the functionality of the Windows client in a format that is easy to access on the go. New browser-based clients are being released with each new version of OnGuard software. Cloud-hosted systems using Microsoft Azure are also among the plans for OnGuard, which ultimately will offer on-premises and cloud options. There’s not much comment from the Lenel folks about their parent company United Technologies’ plan to acquire S2 Security, which was announced days before the show. They would only say that the acquisition is waiting for regulatory approval, and that the expectation is that the two companies’ products will be complementary, given S2’s focus on the SMB (small and medium-sized business) market and Lenel’s strength at the enterprise level. The acquisition strategy is to grow both businesses. More details to come about the new combined company. Modern Network Infrastructure NVT Phybridge, a PoE connections company located near the back of the hall, also reported steady booth traffic on Day 2. “There are lots of customers and partners here,” said Steven Fair, Executive Vice President. “We are pleased with the quality of people, but not overwhelmed with the quantity.” FacePRO AI facial recognition is used for real-time searches of terror suspects or criminals throughout a location NVT Phybridge, which provides IP networking products for the telephony industry as well as security, is focused on networking concepts at GSX, in particular the changing requirements for network infrastructure in the age of IoT. We are pleased with the quality of people, but not overwhelmed with the quantity.” Fair uses the term “Modern LAN” to describe the new, changing requirements and in consideration of the specific networking needs of each edge device, whether cameras, sensors, or door access control devices. “Start with the edge device — what does it need from the network? What are its needs and have there been any innovations to enable you to connect to the network more economically?” asks Fair. There is also a green aspect to designing network infrastructure. Can existing equipment, such as coaxial or single twisted-pair cabling, be used, and thus save on disposal costs of the used cabling as well as lowering installation costs? Among NVT Phybridge’s offerings that can serve the changing networking needs in the IoT era is Smart Path PoE, which offers smart power, smart network access and secure connections. The CLEER family of products provides ethernet over existing coaxial cabling to enable easy transition from analog to IP cameras. The PoLRE products supply ethernet and power to travel over a single unshielded twisted pair cable with reach over 400 meters. The products have been used recently to transition a series of cruise ships from analog to IP video without having to replace cabling and spending only two days in dry dock for the installs. A New Focus Away From AI Panasonic is looking to apply AI-based capabilities to vehicle recognition in the near future, with the ability to identify vehicle characteristics Deep learning and artificial intelligence (AI) seem to be taking a lower profile at this show, perhaps signaling the end of the hype. Companies that mention AI point to specific products that use the technology and are currently available. For example, Panasonic is featuring its FacePRO AI-based facial recognition system. The system uses face images captured from video — grabbing up to 30 to 35 faces a second as video is recorded. The system saves the best of those face images, eliminating extensive duplication, as thumbnails, which are linked to the video footage where the faces appear. To find video in which a face appears, the operator merely drags-and-drops the thumbnail image and commands the system to “go fetch” video that contains that face. The system then produces a timeline showing where the face appears in the feed from each video camera on the premises, so an operator can track the movements of a suspect throughout a facility. The tool helps to simplify and shorten the workflow of locating a suspect in real-time and is affordable for a wider range of uses beyond the traditional airports or high-end applications. The FacePRO software is offered on any Panasonic camera, and works with a separate FacePRO server that is integrated with the video recorder. The system can be added easily to existing systems and is useful for such applications as real-time searches for terror suspects or other criminals throughout a location. Panasonic is also looking to apply AI-based capabilities to vehicle recognition, too, in the near future, with the ability to identify vehicle characteristics such as color, type of vehicle and direction of travel. On the VMS side, Panasonic is transitioning its Video Insight software to a modular approach, tailoring solutions for a growing range of vertical markets, such as transportation and retail, all using “plug-ins” that enhance operation of Video Insight software. No additional license fees are involved That’s just a sampling of what I saw on Day 2 of the show. I have more to share in a final show report, including what I see tomorrow on the final (shortened) day.
The Malaysia government water treatment plant envisions providing the best water treatment with demand of high security protection in the industry sector. Furthermore, the highly reliable platform with flexibility to expand storage by year and budget becomes important criterions to select the ideal surveillance partner. Surveon NVR7800 ensures high video image quality with high throughput capability, in addition to flexible JBOD storage expansion capability. Surveon NVR7800 Series Surveon NVR7800 Series was designed as a recording server with an archiving function Price and performance are always the key elements to help Surveon to win projects. Surveon NVR7800 Series was designed as a recording server with an archiving function that offers multiple advantages compared to traditional system structures composed of recording server plus a separate storage device, making it the top choice for the water treatment plant. The big scale industrial plant installs 50 to 100 cameras at each site in demand of high image quality. The plant needs a reliable system that supports recording with hundred channels and is able to transmit high resolution images smoothly. The NVR7800 Series delivers a high level of recording throughput of nearly 2000 Mbps, supporting recording with more channels, allowing system to receive better video image quality by higher bitrates, and ensuring smooth transmission even with high frame rate. Compatible With 3rd Party VMS Support up to 316 drives with high density 4U 60-bay expansion enclosure (maximum capacity of up to 3.6 PB with 10TB HDD). It supports to expand storage through JBOD by year, timeline and budget with best flexibility. This provides the government owned plant to expand facilities by year, timeline and budget. The water treatment plant prefers a solution which is fully compatible with Axxonsoft VMS. The NVR7800 Series is 100% compatible with major 3rd party VMS, including Milestone, Genetec and Axxonsoft VMS with certification. Supports Multiple Network Cameras Based on Milestone test findings, NVR7800 Series supports up to 150 cameras Based on Milestone test findings, NVR7800 Series supports up to 150 cameras, more than twice Milestone’s benchmark level in a non-stop recording scenario. The system is even capable of supporting more than four times the number of cameras estimated by benchmark under the testing scenario where motion detection is enabled, giving medium to large projects the best price-performance solution. "The hybrid server-storage design of NVR7800 Series gives us the best C/P value candidate. The enterprise level RAID engine enables highest level data protection with RAID 1+Spare, 5+Spare, 6+Spare technology to support robust data protection even with HDD error. Further, the flexibility to connect JBOD provides the high flexibility to extend recording time base on project demand. We are very satisfied with the result and look forward to working with Surveon next time." said the administration manager of the water treatment plant.
e-shelter security has installed over 2,000 smart Sony network cameras to monitor high-security buildings and critical infrastructure at data center locations in Europe. Integrated Security Solutions Expert The Frankfurt-based system integrator builds and operates integrated security solutions for mission-critical environments The Frankfurt-based system integrator builds and operates integrated security solutions for mission-critical environments, where customer applications must be available around the clock. As well as offering necessary hardware and infrastructure redundancy, the centers must also be protected against virtual and physical attackers. To prevent unauthorized access to servers and other infrastructure without creating unnecessary barriers, e-shelter security is making increasing use of intelligent, self-learning security systems. Physical security is supported by Sony SNC-EB632R infrared and SNC-WR632C dome cameras that are used for perimeter surveillance at the data center locations, together with SNC-EM600 minidome cameras that are used for indoor surveillance. Sony Video Security Dome Cameras Key criteria for the choice of cameras were very high image quality - even in challenging environmental conditions - and extreme reliability. “Another decisive factor for us was our long-standing cooperation with the Sony Video Security team” says Kai Friedrich, Head of Application Engineering and IT at e-shelter security. “Their expertise helps us to think in terms of not just products but about entire solutions. Equally, they have provided us with very sound technical advice and support throughout the entire project.” Cayuga Video Management System The Sony cameras are controlled and managed using SeeTec’s Cayuga video management system The Sony cameras are controlled and managed using SeeTec’s Cayuga video management system. All cameras are connected to e-shelter security’s certified emergency call and service centers, allowing appropriate intervention to be initiated in the event of an incident. As well as ensuring the physical security of the data centers, the cameras also provide protection against cyber-attacks on customers’ assets. High levels of integral security prevent hackers from using the Sony cameras as an entry point into the customer’s own network. Due to the positive experience gained during more than three years of cooperation on data center projects, e-shelter security is also using Sony cameras in logistics centers, consulting/finance industry office buildings and smart building projects where the company combines innovative security technology with new digital technologies.
Brian Ishikawa has always kept tight control over his video surveillance system, allowing only authorized personnel within his corporate security division to access video footage. So it was a change for Ishikawa, Senior Vice President and Director of Corporate Security for the Bank of Hawaii, to get used to the idea of authorized staff from the bank’s branch division being able to review video for operational, compliance and marketing-related purposes. The insights collected from the video are helping the bank make more strategic decisions about staffing, customer service and even future branch design. Business Intelligence Our March Networks surveillance platform is providing us with some significant business and non-security-related uses" “Our March Networks surveillance platform is providing us with some significant business and non-security-related uses,” Ishikawa explained. Bank of Hawaii, which operates 69 branches and 373 ATMs across Hawaii, American Samoa and the West Pacific, is currently using March Networks Searchlight for Banking software to gather business intelligence at its branches. Searchlight’s mix of surveillance video, teller/ATM transaction data and analytics delivers valuable insights into the bank’s operations, as well as helping to enhance security and uncover fraud. “Our branch division folks look at the data to get ideas on how we should do our branch operations or staffing differently,” he said. People counting data — collected by FLIR Brickstream3D sensors integrated with the Searchlight software — tells them which entrances and exits are most used so they can place marketing materials in high-traffic areas. Video Surveillance Products The information is also being used to help determine future branch layouts. Queue length and dwell time data, meanwhile, help them understand their busiest time of day, and day of the week, so they can staff branches appropriately. “It’s a huge plus for us,” said Ishikawa. “Our executive management team can see the benefits of the video solution, and the future possibilities for this data.” A forward-thinking bank that’s keen to try new technology, Bank of Hawaii began exploring Searchlight after its success with March Networks’ other video surveillance products. The bank first started using March Networks systems in 2015, when it was time to upgrade its legacy DVRs. At the time, Bank of Hawaii was relying on two different video platforms, and it wasn’t happy with their performance. After enlisting the help of a consultant, and doing his own research at security tradeshows, Ishikawa says the decision to go with March Networks was clear. Network Video Recorders 'March Networks’ products are really engineered for the banking environment" “I remember asking some of my banking counterparts, ‘Hey what are you guys using?’ And they strongly recommended March Networks,” he recalled. The consultant came to a similar conclusion. He said, "March Networks’ products are really engineered for the banking environment,’ so that helped us make the decision.” Bank of Hawaii is currently using March Networks 8000 Series Hybrid Network Video Recorders (NVRs) in about half of its banking branches. The Linux-based devices provide reliable video surveillance recording and management, and are also easy to service, which is a huge bonus for Ishikawa and his team. In addition, the 8000 Series rack mount units feature an innovative ‘dock and lock’ station that allows technicians to easily remove and service the recorder while leaving all rear connections clean and organized in place. Existing Analog Cameras “With other companies, you have to power down the recorder for several minutes to service it, and that means unplugging and re-plugging all the inputs. You miss a number of minutes of recording during that time. With March Networks, we’re able to just pull out the hard drive and pop in another one without taking the NVR offline,” he said. “That’s huge for us.” According to Ishikawa, Bank of Hawaii also appreciates the 8000 Series’ hybrid support, which allowed the bank to continue using its existing analog cameras, and the motion histograms in March Networks Command video management software, which show Ishikawa and his team where motion occurred and helps them rapidly locate video evidence. “Command’s modern interface is really user-friendly, and it’s very easy to find video,” said Ishikawa. Dynamic Range Technology Bank of Hawaii has installed MegaPX ATM Cameras, which are purpose-built for ATMs “When someone is telling you, ‘Hey we had a problem at this branch this morning, I don’t know what happened, but it must have been around this time’, we’re able to find that video much more quickly on a March Networks platform.” The bank’s high resolution cameras also make it easy to discern important details. In its newer branches, Bank of Hawaii is using March Networks ME4 Series IP cameras, which capture 4MP images and feature high dynamic range technology to optimize image quality in both low and bright light. The bank is also using Oncam 360° cameras for high-resolution panoramic views. For security at its bank machines, Bank of Hawaii has installed MegaPX ATM Cameras, which are purpose-built for ATMs. Video is integrated with the bank’s ATM transaction data in the Searchlight software for rapid investigations into customer complaints and potential fraud. More Comprehensive Oversight “It’s so easy to search,” said Ishikawa. “It takes us exactly to that transaction and the associated video so we can figure out what transpired.” The bank is also integrating its teller transaction data with video in Searchlight for more comprehensive oversight of its branches. The combination of video, transactions and analytics helps it get a more holistic view of its services. “Transaction data is not always indicative of how busy a branch is,” Ishikawa said, noting that lengthier conversations at the teller counter often create value because the customer returns later to access another bank product or service. Having video and analytics is an added layer of information. Being able to remotely access video also helps Ishikawa’s security team conduct virtual patrols. This saves them both time and money. Uniformed Security Member Capturing video of the incident helped underscore the serious nature of the situation “In the past, whenever there was an issue, we had a uniformed security member head out and physically check the branch. But with virtual patrols, we can do fewer physical visits and, when we do visit, it’s a more meaningful visit.” The security team, for example, can keep an eye on issues with vagrancy and loitering by simply logging into the Command software. March Networks video has helped the bank successfully address some of these issues. In one case, a person was routinely visiting a branch and causing disruptions by yelling and throwing deposit slips on the floor. “We don’t always know the situation, but if a person is yelling or displaying erratic behavior, they pose a risk,” said Ishikawa. Capturing video of the incident helped underscore the serious nature of the situation. Investigating A Fraud “We were able to show police that this was not a minor disruptive party. It was a very concerning issue for us. And it wasn’t just our bank, it was occurring in other banks, too.” Going forward, Bank of Hawaii is planning to migrate its remaining retail branches to March Networks. Given the widespread benefits of intelligent video, Ishikawa predicts that, like him, more bank security managers will receive requests to share their video surveillance securely with other departments. “In the future, it won’t just be security that’s asking for a video upgrade,” he said. “It’s going to be other parts of the business saying, ‘We want a piece of the pie too.’ Because surveillance is more than just investigating a fraud or robbery incident. Now, video surveillance is a lot more than that.”
Parekh Integrated Services Pvt. Ltd (PISPL) is in the business of providing high-quality logistics services that give customers a competitive advantage in the Indian market. Established in 1981, PISPL is a one-stop shop logistics and supply chain service provider in India offering storage and distribution services, freight forwarding, transportation, information technology and cold chain management solutions along with other value added services to multiple industry verticals. Video Surveillance Systems Parekh Integrated Services Pvt. Ltd (PISPL) has established their operation with more than 1,500 warehouses and distribution setups to cover all the major cities in India for their services. With this expansion, IT infrastructure equipment was procured, including IP video surveillance systems of different reputed brands from different vendors. Cost of operation has also gone up due to technical expertise required for each individual system Over a period, it was becoming costly and difficult to manage different brands procured separately at different locations. Cost of operation has also gone up due to technical expertise required for each individual system. PISPL was looking for a centralized solution, which can work with different reputed brands as well as give them a common control of all the video surveillance systems to reduce the technical manpower cost for different systems. Occupancy Control System Due to low bandwidth at some of the remote locations, PISPL were not able to secure video evidence at a central location. It was required for any kind of post analysis or dispute resolution. PISPL were looking for an occupancy control system in each warehouse/storage area to manage and control the worker's presence in sensitive areas. It was getting difficult to do it manually at each location with the increase in number of employees over the last few years. Matrix provided video management software (VMS) as a centralized platform to monitor and manage all the cameras from a central location on a single platform. It worked as a common platform for all the surveillance cameras from different brands, which leads to reduction in operation cost. Matrix VMS supports all the camera models of major brands including ACTI, Samsung, SONY, Mobotix, Panasonic, Vivotek, etc., along with ONVIF protocol. Crowd Management Feature PISPL enabled the centralized schedule backup at an even lower bandwidth from all locations to the central location Using Matrix VMS Solution, PISPL enabled the centralized schedule backup at an even lower bandwidth from all locations to the central location. This made it easy to go through the video evidence at a central location and resolve the issue in short time. Another issue of maintaining occupancy a certain limit in each zone was addressed by the Matrix VMS crowd management feature. All the entry/exit points were covered with a camera to count number of heads passing through the points. From central control room, using Matrix smart client, security can monitor the total occupancy of an area and instruct the team accordingly. Thus, it provides a common platform to connect multi-brand cameras, secure video evidence at central location and control zonal occupancy, which were the major challenges. Control Zone Occupancy Why did PISPL choose Matrix? Matrix VMS architecture supports centralized / decentralized monitoring and management Matrix VMS interoperable with most of the reputed brands Possibility of scheduled backup at central location even at lower bandwidth People counting feature to control zone occupancy Benefits: Centralized control and management Ease of use Secure evidence Improve productivity Products: SATATYA SAMAS GE PLATFORM - VMS Platform with 50 camera licenses SATATYA SAMAS CAM20 – 20 camera additional licenses SATATYA SAMAS CROWD - 20 camera additional licenses management cam5
Senstar, a global provider of perimeter intrusion detection systems and video management software, is pleased to announce its Senstar LM100 hybrid perimeter intrusion detection and intelligent lighting system is helping to prevent theft at AIM Marine, a boat and motor sales and repair shop near Ottawa, Canada. Perimeter Intrusion Detection After two thefts from the storage yard, Aim Marine owner David Scott looked to add a layer of security to his 235 m (771 ft) perimeter fence. “My initial impression was that these systems were cost-prohibitive for a business of my size,” Mr. Scott said. But after doing some research, he learned Senstar has simple and affordable options for small sites, including the Senstar LM100, which combines two key security features – lighting and perimeter intrusion detection. “The Senstar LM100 luminaires provide high quality, direct illumination along the fence line – deterring intruders and providing targeted illumination for video surveillance systems, all while monitoring the perimeter to detect any attempt to cut, climb or lift the fence fabric,” said Senstar Product Manager Todd Brisebois. Monitoring Perimeter “Fully programmable, the luminaires provide general security lighting and can inform intruders that you know where they are by flashing the light. The Senstar LM100 also minimizes light pollution and is energy efficient.” Following the thefts, Aim Marine was subjected to high repair costs and insurance deductible increases. With the LM100 now on the fence, no repairs are needed and insurance deductibles have been cut in half. The system has practically paid for itself. Since the Senstar LM100 was installed in spring 2018, there have been no attempted thefts at Aim Marine, and Mr. Scott is convinced having the LM100 lighting his fence has been key in deterring intruders. “Absolutely the LM100’s got something to do with it,” Mr. Scott said.
OpenView Security Solutions, the UK’S largest privately-owned independent security company and a national supplier of electrical and mechanical services, has completed a major upgrade to the CCTV security systems used at Cardiff Airport, the national airport for Wales and a key gateway to the UK. Upgrading Airport Security The project included a software upgrade for 40 cameras and replacement of a further 110 cameras with the latest high definition devices. The security network was expanded with an additional 80 cameras to meet the requirements of Cardiff Airport which is one of the UK’s key strategic assets that welcomes over 1.58 million passengers annually. Ian Godsell, IT Technician and GDPR Data Protection Officer at Cardiff Airport, said: “We have been impressed by the professional approach and expert advice provided by OpenView throughout the successful completion of this significant upgrade to our CCTV security systems. The safety and security of our staff and customers is our number one priority and the advanced technology in place supports our efforts to constantly monitor activity across the airport. This in turn supports our commitment to minimize risk and remain compliant in terms of regulatory standards.” IP Cameras And VMS The first phase saw OpenView upgrading the CCTV control room with Indigo Vision’s Control Center OpenView Security Solutions was invited to propose a solution for the staged upgrade of the security network as it was the airport’s incumbent CCTV systems maintainer and had received recommendations from Indigo Vision, which supplied the cameras, Video Management System (VMS) and Network Video Recorders (NVRs). The first phase of the upgrade project saw OpenView upgrading the CCTV control room with Indigo Vision’s Control Center, the company’s latest VMS platform and a new video wall to give operators the clearest view of the expanded camera network. It also provides department heads with browser-based access to video footage to quickly review events and enhance decision-making. Indigo Vision NVRs Additional Indigo Vision NVRs were installed to capture and store images from all cameras for a 31-day period with an additional unit for failover applications. The upgrade was planned and completed to minimize disruption to the airport operation and ensure continued security vigilance throughout the process. OpenView then replaced existing cameras which were obsolete and, as soon as new cat 5 cabling had been installed by the airport’s third-party contractor, was able to complete the new installation locations across the Airport including fire stations, management suite and hangars. HD CCTV Surveillance System This upgrade confirms OpenView’s ability to handle major infrastructure projects for safety critical organizations throughout the UK" “With extensive experience of working with airports and a nationwide network of strategically located offices, this upgrade confirms OpenView’s ability to handle major infrastructure projects for safety critical organizations throughout the UK,” added Andy Ward, Sales Director at OpenView Security Solutions. Several challenges had to be overcome while completing this upgrade, including having to unexpectedly replace collapsed ducting in some of the car parks and the handling of all intricacies involved in risk assessments relating to working at height throughout the airport. OpenView continues to provide a high-quality maintenance support service to ensure the system consistently operates at peak efficiency and is working closely with the IT team to further enhance the CCTV network as the airport continues to expand.
Round table discussion
In many regards, 2018 was a turbulent year for the physical security marketplace, driven by evolving technologies and changing customer needs, among other factors. Year-end is a great time to reflect, so we asked our Expert Panel Roundtable: What caused the most disruption in the physical security marketplace in 2018?
Physical security technologies operate successfully in many different markets, but in which markets do they fall short? Physical security is a difficult challenge that can sometime defy the best efforts of manufacturers, integrators and end users. This is especially the case in some of the more problematic markets and applications where even the best technology has to offer may not be good enough, or could it be that the best technology has not been adequately applied? We asked this week’s Expert Panel Roundtable to reflect on instances when the industry may fall short: Which segments of the physical security industry are most under-served and why?
They say that every choice has a cost. It's a basic principle that, economically speaking, nothing is free. If it doesn't cost actual money, it may be expensive in terms of time, attention and/or effort. These are interesting observations to keep in mind as one peruses the various "free" video management system (VMS) offerings available on the market. Some are provided by camera companies to unify their products into a "system", even if it's a small one. Other free VMS offerings are entry-level versions offered by software companies with the intent of the customer upgrading later to a paid version. For more insights, we asked this week's Expert Panel Roundtable: What is the value of “free” video management systems (VMSs) and how can a customer decide whether “free” is the right price for them?
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