Video management software
In today’s fraught times, business continuity and success hinges on how you manage the visitors to your company. By prioritizing safety and security, and coupling them with top-notch attention and customer service, you win loyalty and gain a reputation that will serve you in years to come. An excellent way to accomplish this is by identifying and implementing the best visitor management system for your company. And visitor management systems go beyond ensuring the safety of your visitors...
Acronis announced the release of Acronis Cyber Protect 15, a B2B solution which integrates backup, disaster recovery, next-generation anti-malware, cybersecurity, and endpoint management tools into a single solution. The findings of the Acronis Cyber Readiness Report 2020 illustrate why organizations need a cyber protection solution that reduces complexity and improves security while remaining cost-effective. With Acronis Cyber Protect 15’s unique integration of data protection and next-g...
ONVIF, the renowned global standardization initiative for IP-based physical security products, is announcing that it is now live on GitHub, an online open source development platform. The repository at github.com/onvif/specs will help drive the development of ONVIF network interface specifications. “By having a repository on GitHub, ONVIF is making its interface specification development process more accessible, transparent and efficient,” said Per Björkdahl, Chairman of the ON...
The road network is under increasing pressure due to the sheer weight of traffic, and its bridges and water locks are no exception. In view of the importance of free-flowing traffic and the safety of such structures, they undergo continuous modernization. One such modernization is CCTV: by incorporating video surveillance into a security system, end-users can monitor and anticipate what’s happening at a certain location in real-time. This increases the efficiency and safety of such object...
New Wisenet WAVE PoE NVRs introduced by Hanwha Techwin are designed to provide a cost-effective way for users to be able to take advantage of the highly popular Wisenet WAVE video management software (VMS), without having to install a server. The 8 channel Wisenet WRN-810 and 16 channel WRN-1610S NVRs are equipped with a powerful processor to provide users with a seamlessly integrated and optimized way of utilizing the latest version of the feature-rich VMS. The WRN-810 stores up to 12 terabyte...
Infortrend® Technology, Inc., the enterprise storage provider, has introduced an excellent EonStor CS scale-out NAS solution for large-scale surveillance video archiving from more than 1000 IP-cameras. EonStor CS is a highly scalable solution with both scale-out and scale-up expandability to provide large capacity and high availability for continuous services. Capacity can be scaled to 100+ PB for archiving large surveillance data volumes. To get the complete sophisticated surveillance solu...
Security at educational institutions is a highly sensitive issue. No matter whether it is a kindergarten, school, university or private learning institute, concentrated learning requires a harmonious environment to focus on the essentials. High-end video technology can make a decisive contribution to protecting students from any kind of disturbance or untoward incident. Safeguarding schools In the past, schools and universities have repeatedly been the target of active shooter and terrorist attacks. The primary goal of educational institutions, owing to this constant threat, is to prevent ‘unauthorized access’ to the school grounds and to allow only authorized visitors. Further potential danger exists internally, such as cases of vandalism, bullying and violence by or among students, which are issues that may arise sometimes in school life. Of course, early smoke and fire detection are also important components for a safe learning and living environment. MOBOTIX video security solutions MOBOTIX has video security solutions for the education & science sector in its portfolio" In addition, the COVID-19 pandemic has brought new health protection requirements into focus. Video technology can provide reliable support in all these scenarios. "MOBOTIX has video security solutions for the education & science sector in its portfolio that makes school, learning and studying safe. These solutions are already in use around the world and have proven themselves to be very effective," said Thomas Lausten, Chief Executive Officer (CEO) of MOBOTIX AG. With its unique product portfolio consisting of hardware, software, services and intelligent partner solutions, MOBOTIX can precisely map the requirements of various industries. The latest technologies can be used to protect people, facilities and infrastructure in schools, universities or private educational institutions. Access and entry control Video technology from MOBOTIX helps to prevent unauthorized access and regulate access to buildings, or individual areas in a targeted manner. In addition, doors can be opened totally contactlessly, for example using RFID chip cards, access codes and identification of authorized personnel, based on face recognition technology. An overview in real time is possible and also helps in emergency situations, e.g. during evacuations to find out whether and which persons are where. At entrances and parking lots, vehicles can be automatically registered via the license plate and compared with databases. The identifying video technology can thus, efficiently restrict access to authorized vehicles or persons. MOBOTIX 7 open video system platform Using the new open video system platform, MOBOTIX 7, numerous camera apps can be used for intelligent video analysis. Among other things, the applications can register, for example, ownerless luggage, stolen furnishings, can track down suspicious persons, count people, recognize overcrowding situations or alert when one or more virtual blocking lines are crossed for burglary protection. The robustness of the MOBOTIX hardware also protects the video technology of MOBOTIX itself against vandalism. The use of thermal imaging cameras is also recommended in special areas. For example, an email can be sent to the building maintenance department if the system, which reacts to invisible heat radiation, detects increasing overheating in an IT server room before a dangerous fire breaks out. Campus security and perimeter protection The MOBOTIX M16 and M73 offer several simultaneous sensors in a robust, weatherproof design For outdoor applications, the MOBOTIX M16 and M73 offer several simultaneous sensors in a robust, weatherproof design. The wide range of interchangeable sensor modules can be configured to meet the exact requirements of the educational institution in question, with the aim to detect danger or any untoward incident in time and thus, effectively thwart them. For example, a floodlight could automatically shine if an unauthorized person enters the campus outside of opening hours. If desired, this could also be combined with an acoustic warning. Cyber-secure MOBOTIX video technology While the communication infrastructure in the education sector constantly improving, there are usually few resources (personnel, know-how) available for the maintenance of the technology. For this reason, the systems used must be stable and, if possible, maintenance-free and also protected against physical and digital attacks. MOBOTIX video systems are made in Germany. With an above-average ‘Mean Time Between Failures’ (MTBF) of more than 80,000 hours, the follow-up costs of a MOBOTIX system are reduced to a minimum. Resources for technology support can be saved. Due to their durability and robustness, they are predestined for use in education and science. "Particularly in the educational sector, the security of pupils, students, teaching staff, but also of equipment and facilities is of particular importance, real and digital. MOBOTIX has optimal solutions that are robust, reliable and cyber-secure. Solutions that help to make our educational institutions more convenient and secure," concludes Thomas Lausten.
Installations around the world by Ultimate Visual Solutions (UVS) have completed more than one million hours of uninterrupted operation since COVID-19 lockdown began in March. The security video wall technology experts currently have almost 250 installations in 18 countries, ranging from the UK and US to Vietnam and Tanzania. UVS Managing Director Steve Murphy said all the sites had operated continuously since lockdown began in March. The company, based in Burney, launched a full suite of remote service access and online demonstration services to help clients during the coronavirus outbreak. Video wall technology Murphy added: “The services are designed to provide peace of mind and support for key operational video wall technology but the reliability of our installs has meant there have been no major issues. As part of our customer service, we have also dealt with a number of service queries for example, one client had an issue with a Windows update. These were all efficiently dealt with by either phone support or via remote connection support and in one case a short onsite visit.” Remote services The suite of remote services offered by UVS includes: Remote diagnostics and remote maintenance for UVS video wall technology which can offer quick analysis and resolution for most issues UVS engineers using remote connection software, which is fully encrypted and which the client has control over, to carry out maintenance For sites where the video wall controller does not normally have an internet connection, UVS is offering to supply a 4G data dongle as part of the contract (managed and paid for by UVS) to allow clients to give internet access as required Assisting clients with reduced cost annual maintenance contracts A live online demonstration facility to provide full video wall technology evaluations for partners and their clients who are in lockdown or self-isolation Technology which visitors can see in operation includes video wall solutions, displays, video wall controllers, control software, integrated VMS (video management systems for security applications) AV over IP and KVM remote access options. Audio visual solutions UVS, which has its headquarters at Business First Burnley Business Center, provides video wall displays and audio visual solutions to a range of clients across the UK and the rest of the world. It is led by four senior colleagues who, between them, have more than 70 years’ combined Audio Visual, Control Room and Visual Solutions experience. It has also opened a new London demonstration venue at Woburn Place, a short walk from Euston Station, to cope with increased demand for its technology.
Senstar, a pioneer in video management software and perimeter intrusion detection products is pleased to offer its Safe Spaces video analytics solution in a compact, easy-to use appliance. Initially available to Senstar Symphony VMS customers, Senstar Safe Spaces analytics are now driven by the Senstar Edge Platform. Businesses monitor compliance “Many companies have introduced software and hardware tools to help businesses monitor compliance with aspects of the emerging health and safety protocols around the globe. Senstar has taken the approach of providing a complete solution, operating on an edge platform which is both affordable and easy-to-use, while being both VMS and camera agnostic.” With the Senstar Edge Platform, businesses simply connect to their existing camera(s) or video encoder" “The solution includes Face Mask Detection, Physical Distance Monitoring, Occupancy Counting, and Sanitization Station Monitoring analytics,” said Senstar Chief Operating Officer Jeremy Weese. “With the Senstar Edge Platform, businesses simply connect to their existing camera(s) or video encoder(s), enabling them to monitor their premises, receive alerts when protocols are not followed, and ultimately operate safely.” Face mask detection The Senstar Edge Platform’s compact, fanless design allows it to be installed virtually anywhere. The device works with any camera or video encoder that supports ONVIF and alerts may be sent to any video management software that supports ONVIF alerts. The Senstar Edge Platform may also be deployed in a stand-alone configuration. Alerts can be directed to mobile devices for convenient notification. Local announcements can also be made via pre-recorded messages over IP speakers. Face Mask Detection can be run up to two times, other analytics can run in parallel on any of the input devices per platform and are configured via an intuitive built-in web interface. Senstar Safe Spaces has been developed using the latest innovations and benefits from Senstar’s nearly 20 years of video analytics experience.
Panasonic is introducing the new i-PRO logo to its security cameras in the European market, starting with the newly launched X-Series of network security cameras with built-in AI capabilities. The i-PRO concept marks a new era and direction of flexible security products while underlining the established Panasonic brand values of innovation, image and product quality, and mission-critical reliability for low total cost of ownership of CCTV installations. i-PRO The centerpiece of the branding, the Nexus, symbolizes the central role i-PRO is taking in empowering customers by providing the information they need to make decisions. It is made up of a series of nodes — representing the raw data that i-PRO solutions capture and that underpin the critical insights which drive customers’ actions in the moments that matter. “Through the innovative use of technologies, we will extend our capabilities to provide vital information and intelligence to support those professionals who protect and save lives, providing a safer and more peaceful world,” said Norio Hitsuishi, Executive Officer and Director of Global Surveillance at Panasonic i-PRO Sensing Solutions Co., Ltd. Network security cameras The new i-PRO X-Series of network security cameras is the first example of this solutions approach making them ideal for the next generation of intelligent applications in business and society. With its built-in AI capabilities and open Software Development Kit, the camera range is designed for third party application development that can be tailored to a business customer’s needs. “In today’s fast-moving world, we need to be proactive with our security technology to focus on prevention rather than simply utilizing video as evidence following an incident,” said Gerard Figols, European Head of the Panasonic Security Business Unit. “By listening closely to our customers and working with our partners to develop security solutions to predict and meet their needs, our goal is to become the trusted next-generation security solutions provider.”
A substantial focus of the security industry is on the selection and installation of security systems, and there is no doubt that this is a critical element of the process. However, in order to ensure that security systems such as access control, video surveillance, intrusion detection and panic alarms deliver on ‘game day’, an equal if not greater emphasis has to be put on the actions that are taken after the installers have closed the doors on the truck and driven away. This article covers some important issues that were covered at the 2019 International Association of Professional Security Consultants (IAPSC) annual conference in Miami, Florida, where Frank Pisciotta, CSC, Business Protection Specialists, Inc. and Michael Silva, CPP, Silva Consultants, facilitated a discussion among security professionals on the topic. Backwards compatibility in access control solutions David Barnard of RS2 security highlighted the importance of backwards compatibility in access control solutions David Barnard of RS2 Technologies LLC highlighted the importance of backwards compatibility in access control software solutions. Reputable manufacturers are constantly evolving software products and it is critical that software continues to work with all installed hardware or owners will find themselves purchasing equipment a second time, which is never good news. An example, a case study with a client where the video management software upgrades were not backwards compatible through the mobile app and a small manufacturing site was looking at a US$ 75,000 price tag to upgrade cameras to make them compatible with the ‘updated software’. Risks of failures in door hardware products Jim Primovic from ASSA ABLOY cautioned about the risks of failures in door hardware products resulting in a failure to attention to detail in the selection and, in particular, the installation process. He explained the importance of using certified installers to avoid operation problems. In light of constantly evolving software revisions, how often does one see any additional training provided to end users when software updates are released? Charles Johnson of Open Options raised this important point and it is an excellent one. As organizations think about structuring maintenance agreements, it might be wise to consider ongoing training to cover software updates and ensure that end users can continue to optimize the features and benefits of software revisions. Software Support Kim Kornmaier of Honeywell mentioned another element of security system lifecycle consideration, which is ‘Software Support’. Maintenance agreements are available and will likely be offered from every installer and come in a variety of flavors. However, care needs to be exercised to ensure that whatever services and support are included, in the scope of a maintenance agreement, have a clear correlation between service and software upgrades versus the fee charged. Software upgrades and system testing Maintenance agreements should be avoided that simply guarantee the free replacement of parts (which may or may not ever get used, even after you pay for it). Services that should be considered include software upgrades, system testing and replacement of consumable parts, like back up batteries. Another key issue ties directly to periodically measuring and ensuring the risk reduction results of security systems, for example, with an access control system, there are several actions recommended for system owners, including: Conduct periodic door and alarm testing - This presumes users have installed all of the necessary parts to enable alarm monitoring). These tests should include the mechanical testing of doors and confirming door-held-open-too-long and forced-door alarms are properly reporting to the alarm client. Importance of harnessing door alarming capacity Excessive door alarms are an indication of either a user or system problem Excessive door alarms are an indication of either a user or system problem or all alarms should be investigated to determine root cause and corrective action needed. Organizations who fail to harness door alarming capability are giving away up to 50 percent of the system's potential benefit. Ensuring the integrity of the access control database is of prime importance. The failure to manage this can lead to unauthorized access and serious security incidents. This can be achieved in a variety of ways, but in the majority of risk assessments they have conducted over the years, it is common to find separated employees and contractor records with active credentials in the database. Ways to mitigate this risk include: Integrating your access control database with active directory (works for employees, not so well for contractors); Utilizing expiration dates on contractor credentials; Periodically manually auditing contractor and employee active badge reports for anomalies, which may indicate process weaknesses in the change management process; Utilizing the ‘use it or lose it’ feature in many software programs that automatically disable a credential after a set period of non-use (e.g., 90 days); and Establishing processes to limit the removal of certain badges from the site (e.g., those issued to contractors or temporary employees). ‘First Card Unlock’ feature Irregular schedules, holidays and natural disasters can result in access vulnerability. For instance, if access-controlled doors at a site are programmed to open on a timer and something prevents persons from arriving at work (e.g., snowstorm), a site may be left exposed. A mitigation technique against this type of risk would be to employ a concept called ‘First Card Unlock’. Under this feature, a lobby entrance to an office, for instance, would not enter into an unlocked state, until the first authorized employee presented a card and entered the workplace. Changing holiday programming in security systems Holiday programming in some systems needs to be changed on an annual basis Holiday programming in some systems needs to be changed on an annual basis. Managing holidays in an access control system results in doors staying secure which would otherwise be unlocked on a normal business day. Similarly, intrusion detection, duress devices and video surveillance systems can let users down without the proper care and feeding. Examples would include: A panic device fails to communicate an emergency situation because it was not properly reset or the wiring has been damaged due to poor installation. Panic devices should be regularly tested and ideally the activation during testing should be by a person who would be required to use the device in an actual incident. The objective here is to build competency in the persons who may need to activate a device discretely. Similarly, intrusion detection systems should be carefully tested to ensure that all devices are properly reporting to the panel and that the panel is communicating properly to the central station. If there are redundant communications channels, each should be verified. In the same way someone would conduct audits of active credentials in an access control system, it is strongly recommended that users perform a similar review with PIN codes, which have been assigned and would allow for an unauthorized person to disarm a system. Utilizing the failure-to-close feature to ensure that through collusion or negligence, if the last person out of a restricted area fails to arm the panel, the central station will notify a responsible party about the omission. Further, reviewing opening and closing reports might well detect inappropriate entries by authorized personnel which are indicative of suspicious or illegal activity. These features and reports will likely be at an additional cost, but they are important insurance to protect against insider threat. It is not uncommon to hear about an incident happening and during the investigation, the owner of the system discovers that the needed camera was not recording. Where video is not under routine observation, it is recommended to determine if your video management system can send an alarm in the event of video loss. This would allow for rapid remediation before the video loss is discovered in the course of an investigation. Avoiding degraded video quality over time In almost every case, degraded video quality is directly related to resource saturation With respect to video surveillance, as systems grow and evolve over the life of the system, organizations may experience degradation. Darren Giacomini of BCDVideo has studied this issue extensively and concludes that in many cases, installers or others are simply putting too many devices on a VLAN, which results in latency and other conflicts. Degraded video quality has a finite number of potential root causes. In almost every case, degraded video quality is directly related to resource saturation. The resources on a surveillance network consist of IP cameras, network switches, network uplinks, viewing stations, database management and archives. Resource depletions According to Giacomini, each of the resource shares a common thread. And, at the basic level, each of those items is nothing more than a purpose-built computer with limited CPU, memory and network capacity. When any of these resources exceed their capacity, the quality of service delivered will degrade. The following are common resource depletions that can degrade video quality and require a much deeper dive, but are included here as a starting point: IP camera CPU utilization is in excess of 85 percent; CPU elevation in the decoder or workstation decoding the video; and Network congestion or CPU elevation in the network switch. Maintaining the integrity of archived video data Giacomini indicated that the majority of the time degraded video is associated with resource depletion Giacomini indicated that the majority of the time degraded video is associated with resource depletion in one of these key components. Investigation of the potential causes can save time and effort, and prevent a video management software application from unduly being blamed for poor performance during its lifecycle. Also, on the topic of video, John Kampfhenkel, Director of Technical Sales at Veracity discussed the challenges that organizations face when video management system storage is undersized and the need to carefully plan for video retention of existing recorded data when the video system has to be expanded. This can be a problem organizations face and when they do, it is best to involve a video storage expert to determine options, costs and potential legal requirements for maintaining the integrity of archived video data. Selecting the right security technology Dependent on the level and type of integration between various systems, another challenge may be to preserve the integration between the two systems. System owners will need to coordinate carefully with installer(s) to ensure that a software revision to one system will not result in a disruption to a software level integration. This type of integration may require a delay in being able to upgrade one or the other application software versions until the integration can again be certified. Selecting the right security technology is an important element of an organization's security risk management. However, experts would argue that in terms of getting measurable results from technology, there needs to be a keen focus on sustaining activities after the installer closes the doors and drives away. By adhering to the consultant and manufacturers' guidance in this article, organizations can substantially reduce the risk to people, assets and information, and prevent criminal and terrorist incidents in the workplace.
Arcules, globally renowned provider of unified, intelligent security-as-a-service solutions, has announced that its Arcules-XProtect Hybrid VMS solution has been selected as the winner in the service-based solutions category of the 2020 Benchmark Innovation Awards. Arcules-XProtect Hybrid VMS The program selected the hybrid cloud video management software (VMS) from both Arcules and Milestone Systems for its ability to enhance the technological capabilities of security and IT teams while empowering integrators to tap into the revenue benefits of cloud services. Benchmark, which provides insight into technical innovations and smart solutions, believes that it is vital that manufacturers and service providers deliver innovations that both enhance the technological capabilities of their products and allow those developments to be implemented in a way that delivers tangible benefits and added value. The Benchmark Innovations Award program highlights and rewards such advances and innovative thinking. Integrating cloud-based VSaas with XProtect VMS Arcules-XProtect integrates cloud-based VSaaS with Milestone XProtect on-premise VMS Arcules-XProtect integrates cloud-based VSaaS with Milestone XProtect on-premise video management software (VMS) to deliver a powerful solution for organizations looking to centralize their dispersed video surveillance operations. The solution is a flexible and feature-rich solution that allows Milestone XProtect customers to deploy remote sites quickly with the power of the Arcules cloud service, with minimal IT resources and downtime. Enhanced cloud infrastructure Additionally, Arcules’ intuitive platform provides sites and cameras connected to Arcules VSaaS, an underlying cloud infrastructure with features such as compatibility between sites, low video latency, data encryption, redundancy and streamlined maintenance with automatic updates, along with easy onboarding. “We built Arcules on the idea that we could create a unified solution that provides an on-demand, flexible deployment and high security in a cloud service model,” said Nigel Waterton, Chief Revenue Officer (CRO) at Arcules. He adds, “This award recognizes the resiliency, performance and cost efficiencies Arcules delivers to the market alongside our valued partners at Milestone Systems with the hybrid VMS solution, and highlights the significant progression in our technologies and innovation over the past year.”
The only constant theme for video technology is its constant evolution. Over the last 40 years, cameras have gone from limited view, constantly monitored rarities to being one of the most populous Internet of Things (IoT) devices with a global reach. Fixed cameras with limited fields of view have been augmented with panoramic cameras with 180- and 360-degree viewing capabilities at ultra-high resolutions in the 4K and 8K ranges, a far cry from the grainy, monochrome viewing of the past. Threats have also evolved in that time, leading to a necessary evolution in security posture, moving from a series of individual programs and practices, to a comprehensive strategy designed around complex risk assessments. To ensure the successful implementation of your security stance in today’s world, you need technology to integrate seamlessly and vendors to work together to deliver coherent solutions rather than individual components. Since successful partnerships are always a two-way street, it’s important to take a look at some of the factors that vendors should offer and expect to receive when entering a beneficial partnership where technology seamlessly folds into the ecosystem of the partner’s technology offerings. Open Technology Standards If you ask any customer what the biggest negative is when it comes to new and emerging technologies, you’ll get a pretty rapid answer of “vendor lock-in.” You can have the best technology in the world, but if you don’t give a customer the opportunity to build multiple, “best-of-breed” products into a comprehensive strategy, you’re going to fall by the wayside pretty quickly. You need technology to integrate seamlessly and vendors to work together That’s not to say that you can’t have unique, proprietary or visionary technology; you absolutely can, and it is what innovation and progress thrives on. Building those technologies around open technology standards is vital if you are looking for wide-scale adoption. Using open technology standards also allows you to integrate with established industry players faster, more smoothly and with increased benefits to the customer. All of this leads to a faster time to revenue and a more rapid scaling of your presence in the market. Direct Technology Integrations Continuing the theme of open technology standards improving the ability to drive relationships with existing, complimentary technology partners, the directness and depth of integration also bears consideration. Using open technology standards also allows you to integrate with established industry players faster, more smoothly and with increased benefits to the customer One of the blights of building a security practice is getting all of your technologies to integrate together and feed information to each other. When you add the fact that each technology has its own user interface (UI) and management console, it can very quickly become overwhelming for the end user to keep tabs on each console, learn every interface and complicates building a workflow in the case of incidents or investigations. The administrators who manage the system also have to update each component individually, ensure that the integrations don’t break when an update is delivered and ensure that any new technologies don’t cause an existing piece of your solution to fail. As a technology vendor, if you have used open technology standards, and written your software with integrations in mind, you will find yourself becoming an easy solution to turn to. Camera manufacturers in particular can take advantage of this when integrating with a video management system (VMS). The deeper you integrate, and the easier you make it to manage, update, monitor and interact with your cameras for the VMS and subsequently the operator using the VMS, the more likely your technology will be designed into solutions. Open Communication and Equal Joint Development Successful partnerships are all about communication, and in my experience, having organizational alignment throughout both companies does wonders to improve the development processes. Executive support in particular is key, and a mutual understanding between leaders makes for a more successful go to market strategy. Equally as important is joint development, especially for engineering teams. Often, software engineers are just thrown the software from the larger of the two partners and told “make sure we integrate with this.” It is then down to the engineering teams to figure out how the partner software works and figure out their integrations. This is less difficult if the partner is using open standards, but there is still a high degree of difficulty involved. It also takes longer to create, test, adjust and release software integrations in this way. Then you have to repeat the process whenever there is a software update on either side. Successful partnerships are all about communication If you work collaboratively as engineering teams with defined co-development plans and processes, this process is simplified, and a better solution is realised for the customer. Working as equals also allows you to drive technology advancement faster, especially for the longer established vendor. New technology companies are forced to innovate faster to stay alive and that is well worth remembering. Your mutual sales teams also have a large part to play here, since working together in front of customers with a connected message will deliver better feedback into the engineering teams for future developments and projects. If you build your technology partnerships on these foundations, then you are well positioned to deliver great solutions to your customers, real value when it comes to forming a major part of the wider security ecosystem and will be well on your way to becoming a mainstay in the physical security world.
As businesses, schools, hospitals and sporting venues look to safely reopen in a COVID-19 world, thermal imaging systems will play a critical role in helping to detect and distinguish skin temperature variations in people. Thermal surveillance, a mainstay of traditional physical security and outdoor perimeter detection, is now being deployed to quickly scan employees, contractors and visitors as part of a first line of defense to detect COVID-19 symptoms. In the coming weeks and months, the security industry will look to implement thermal camera solutions for customers, yet many questions remain as to the differences between different system types and how to properly install thermal imaging cameras. In this Q&A, Jason Ouellette, Head of Technology Business Development for Johnson Controls, answers several of these questions. Q: What are some of the different thermal imaging solutions available in the market to detect an elevated temperature in a person? For the general market, there are three types of these thermographic screenings. There is the handheld device, which is typically lower cost, very portable, and very easy to use. Typically, this is a point and shoot type of device, but it requires you to be three feet or less from the person that you're screening, which, in today's world, means the user needs to wear protective personal equipment. For the general market, there are three types of these thermographic screenings The second type of solution would best be described as a thermal camera and kiosk. The advantage of this system over a handheld device is this can be self-service. An individual would go up to and engage with the kiosk on their own. But many of these kiosk type solutions have some integration capability, so they can provide some type of output, for either turnstiles, or physical access control, but not video management systems (VMS). Some of the downside of this type of system is that it’s less accurate than a thermographic solution because it does not have a blackbody temperature calibration device and the readings are influenced by the surrounding ambient temperature, called thermal drift. So instead of being able to achieve a ±0.3ºC accuracy rating, this system probably provides closer to ±0.5ºC at best. Some of these devices may be classed as a clinical thermometer with a higher degree of one time accuracy, but do not offer the speed and endurance of the thermographic solution for adjunctive use. And then there are thermal imaging camera systems with a blackbody temperature calibration device. These types of systems include a dual sensor camera, that has a visual sensor and a thermal sensor built right into the camera, along with a separate blackbody device. This provides the highest degree of ongoing accuracy, because of the blackbody and its ability to provide continuous calibration. These systems can provide much more flexibility and can offer integrations with multiple VMS platforms and access control devices. Q: When installing a thermal imaging camera system what is the most important element to consider? Camera placement is critical to ensure the system works as expected, however the placement of the blackbody device which verifies the correct calibration is in place is equally as important. If the customer wants to follow FDA medical device recommendations for camera placement, both the height of the camera and the blackbody as well as the distance between these devices should comply with the product installation instructions. This takes into account the device focal range and calibration parameters in addressing the distance from the person undergoing the scan. Also, integrators should minimize camera detection angles to ensure optimal accuracy and install cameras parallel with the face as much as possible, and again in compliance with installation instructions. Integrators should minimize camera detection angles to ensure optimal accuracy The blackbody should be placed outside of the area where people could block the device and located more towards the edges of the field-of-view of the camera. You need to keep in mind the minimum resolution for effective thermographic readings which is 320 by 240 pixels as defined by the standards. To achieve this, you would need to follow medical electrical equipment performance standards driven by IEC 80601-2-59:2017 for human temperature scanning and FDA guidelines. Within that measurement, the face needs to fill 240 x 180 pixels of the thermal sensor resolution, which is close to or just over 50 percent of the sensor’s viewing area typically, meaning a single person scanned at a time in compliance with the standards for accuracy. Along with height and distance placement considerations, the actual placement in terms of the location of the system is key. For example, an expansive glass entryway may impact accuracy due to sunlight exposure. Installations should be focused on ensuring that they are away from airflow, heating and cooling sources, located approximately 16 feet from entry ways and in as consistent of an ambient temperature as possible between 50°F and 95°F. Q: Once a thermal imaging camera system is installed, how do you monitor the device? There are several choices for system monitoring, depending on whether the solution is used as standalone or integrated with other technologies, such as intrusion detection, access control or video systems. For standalone systems, the ability to receive system alerts is typically configured through the camera’s webpage interface, and the cameras include abilities such as the live web page, LED display for alerting, audio alerts and physical relay outputs. When done right, these features will all follow cybersecurity best practices which is important for any network solution today, including changing default passwords and establishing authentication methods. The ability to receive system alerts is typically configured through the camera’s webpage interface These types of thermal cameras can also integrate with turnstile systems, VMS platforms and access control systems. This is typically done through the integration of a relay output, activated by a triggered temperature anomaly event on a thermal imaging camera which can then be used for activities such as locking a turnstile, or through access control and video systems to send an email or provide an automated contagion report for contact tracing. These capabilities and integrations extend the monitoring capability above that of the standalone solution. The camera can be configured to monitor a specific range of low and high alerts. Users can determine the actions that should be taken when that alert exceeds the preset low or high threshold. These actions include things like a bright and easy-to-see LED can provide visual notification through pulsing and flashing lights as an example. Q: What about system maintenance? Does a thermal imaging camera require regular service in order to operate accurately? First it’s important to make sure the system is calibrated. This can be done after the unit stabilises for at least 30 minutes to establish the initial reference temperature source known as the blackbody. Calibrations conducted before this warm up and stability time period can throw off accuracy. Also, as part of your system maintenance schedule you will want to perform a calibration check of the blackbody device every 12 months, along with following recommendations of the FDA and IEC. If you install the solution and don’t perform maintenance and the blackbody calibration certificate expires, over time there’s a risk that the device will experience drift and a less accurate reading will result. There’s a risk that the device will experience drift and a less accurate reading will result Q: What final pieces of advice do you have for either an integrator who plans to install a thermal imaging camera system or an end user who plans to invest in this solution? Before you buy a thermal imaging camera check to see if the manufacturer ships the camera with a calibration certificate. Also, become familiar with FDA’s guidance released in April 2020, Enforcement Policy for Telethermographic Systems During the Coronavirus Disease 2019 (COVID-19) Public Health Emergency. This document places thermal/fever products for adjunctive use under the category of a Class I medical devices and subject to its regulatory control. Driven by these regulations and categorisation, users need to understand specifically what is required to meet the required level of accuracy for successful detection. While thermal imaging camera systems are more complex than traditional surveillance cameras, they can prove to be a valuable resource when set up, configured and maintained properly.
Video surveillance is commonly associated with security. But in most cases, it's used to record incidents and assist in investigations after the fact rather than prevent undesirable events. Artificial intelligence–powered video analytics is a highly promising trend that fundamentally changes the way things work. Extracting manageable data from a video stream can help recognize risky situations early on, minimizing damage and, ideally, completely avoid emergencies. At the same time, AI significantly expands the areas of application of video surveillance beyond security systems. AI significantly expands the areas of application of video surveillance beyond security system However, the hype around this new, trendy technology prevents the potential user from choosing quality solutions in a wide variety of products. This often leads to over-expectation, followed by a complete let-down. Can AI-powered video analytics really be the key to a technological breakthrough in video surveillance? We'll take a look at what the technology can do, what it can't, and where it can go from here. Technological Breakthrough Or Just Another Bubble? It's often said that the video management software (VMS) market is becoming increasingly commoditized and widely available. A lot of products with similar features (or, at least, similar promises from the manufacturer) make it hard to choose. As a result, vendor names and reputations are turning into one of their primary selling points. Manufacturers have two choices available: get wrapped up in a price war and rely on cutting expenses, or offer a product that's truly innovative and revolutionary. Manufacturers have two choices available: get wrapped up in a price war, or offer a product that's truly innovative and revolutionary VMS developers who choose the second route are gravitating towards creating products that use artificial intelligence based on neural networks and deep learning. Emerging two or three years ago, the AI video analytics market is experiencing a boom in growth. This new tech wave has stirred the still, stagnant backwaters of the VMS world and gave small, ambitious developers something to be optimistic about. It seems they now have a chance to emerge as market leaders in the next few years. However, the hype around this popular trend is raising reasonable concerns among experienced security industry professionals. These concerns come from clients looking for a solution to their problems, and from suppliers building a long-term development strategy. This largely resembles another tech bubble, like the one built up around pre-AI video analytics and burst when it became clear that the promises around it were pure marketing hype. However, there are factors that indicate that AI-powered video surveillance systems aren't another bubble. The Three Factors The first — and the main one — comes from systems already in place on customers' sites. They fulfill the same promises made during the previous bubble by hotheads in a rush to teach the computer to analyze events in real time using a classical algorithmic approach. The second is the fact that this new technology has seen investment from not only software and cloud startups, but also established VMS developers. Even giants like Intel, which has presented a full line of neural network accelerator hardware and a set of software tools that streamlines working with them, specifically in the field of computer vision. This new technology has seen investment from not only software and cloud startups, but also established VMS developers The third factor lies in artificial intelligence's abilities. AI plays chess, drives cars, and works wonders in many other fields. Why shouldn't it be applied to video monitoring and analysis? What AI Can Do Just what can artificial intelligence do in video surveillance systems at this stage of development? It can't quite analyze a sequence of events and understand the "logic" of what's happening in the cameras' field of view. At least not yet. But it's probable that AI will learn to do this in the next few years. But neural network analytics can already detect, classify, and track objects very well, providing high accuracy even in busy scenes. Artificial intelligence can be used in the real world to: Detect smoke and flames for early fire warning at open areas (forest, open warehouse, parking lot, etc.); Distinguish people/vehicles from animals and other moving objects, e.g. to protect the perimeter of a nature park from poachers; Distinguish a person in a helmet and protective clothing from a person without them to prevent accidents at a dangerous production facility or construction site; Count objects of a specific type, e.g. cars in a parking lot, people in the sales floor, wares moving on a conveyor belt, etc. in non-security-related solutions. Those are just a few examples. After training a neural network, it can tackle other, similar tasks, too. Generally, a neural network trained in specific conditions isn't replicable. In other words, it won't work as well under different conditions. On the other hand, developers have learned how to quickly train AI for the needs of a specific project. The most important requirement is having enough video footage. Somewhat apart from that is the use of neural networks in facial and automatic number-plate recognition. This is an example of reproducible neural networks (train once, deploy everywhere), which makes them more appealing commercially. If non-reproducible neural networks have only recently become economically feasible due to the rapid evolution of specialized hardware (aforementioned Intel's product, for example), then the use of AI in facial recognition and ANPR has been well established for a long time. The use of AI in facial recognition and ANPR has been well established for a long time Another kind of AI analytics that we'll explore is behavior analytics. This function, probably more than any other, is bringing video surveillance systems closer to understanding what's happening on camera. Its potential is vast. How Behavior Analytics Works From a technical point of view, behavior analytics combines artificial intelligence with a classic algorithmic approach. A neural network trained on a multitude of scenarios can determine the position of the bodies, heads, and limbs of humans in the camera's field of view. The algorithm outputs an array of data containing descriptions of their poses. Conditions can be set for data to detect a specific pose, such as raised hands, prostrated or crouching persons. Developers can use this to quickly create new detection tools to identify potentially dangerous behavior specified by a government or business client. There's no need for additional training of the neural network. How Behavior Analytics Can Be Deployed Someone crouched down next to an ATM could be a technician, CIT guard, or burglar. Bank security should be notified in any of the cases. A person in shooter position, together with a bank employee or cashier with their hands raised could indicate a robbery. The system can be configured to automatically send alerts with a surveillance snapshot to the police so they can assess the threat and take action if needed. It's vital that the police receive the alert, even if the employee is unable to activate the alarm. In many cases, attention should be directed to a prostrate individual. This could be somebody who needs immediate help, or it could be someone sleeping in an inappropriate public place, for example, a 24/7 ATM space. Behavioral analytics can also be used to ensure workplace safety. For example, tracking whether employees are holding the handrails when using the stairs at a manufacturing facility or a construction site. What Now? Behavior analytics can be deployed wherever your clients' imagination takes them. With this feature, practically any pose that indicates potentially dangerous behavior can be detected. Timely response to an alarm helps avoid material damages or, in other situations, casualties. Practically any pose that indicates potentially dangerous behavior can be detected An area of potential development for behavior analytics is the ability to analyze a sequence of poses by the same person or a combination of poses and relative positions of several individuals. That will be the next level of evolution in AI's use in video surveillance: moving from "detecting" to "understanding" behavior in real time. In its most basic form, this type of analytics can be deployed to detect deviations from the search procedure in correctional facilities when a person being inspected must assume a pre-defined sequence of poses. A more advanced form allows it to detect any kind of abnormal behavior, such as a brawl breaking out in a public space. Ideally, behavior analytics can predict dangerous situations based on nearly imperceptible cues gleaned from collected statistics and a Big Data analysis. At the moment, this sounds like pure fantasy, but what seemed like whimsy not too long ago is now a reality with AI. It's already beaten humans in chess and the game of Go (Weiqi). Will artificial intelligence be able to outplay humans at charades one day? It's entirely possible that we'll soon see for ourselves.
Many venues are using access control, video surveillance systems, sensors, and additional hardware solutions as part of a broader security strategy. By utilizing so many disparate systems, corporate security teams are left with information “silos” that create inefficiencies and hamper communication. This abundance of hardware has left teams with too much data or too many tools, to manage effectively. Armored Things offers a software solution. The company’s “spatial intelligence platform” currently collects more data than other security intelligence solutions, utilizing a broader range of sources and fusing data together rather than integrating it. The platform currently focuses on taking in data from WiFi, access control, and video surveillance systems and applying machine learning to deliver customers features such as real-time predictive analytics to prevent incidents like bottlenecks or overcrowding. Spatial Intelligence is an approach to physical security that enables users to collect, manage, and interpret data in a single platform. Combine machine learning with data The term can best be used to describe how digital transformation has affected physical security. Spatial Intelligence in its infancy looked like video surveillance data combined with machine learning to produce video analytics. The spatial intelligence solutions of today can combine machine learning with data of any source, type, and size to deliver value across a large organization, not just the security team, says the company. Armored Things’ Spatial Intelligence platform unifies data from information silos to support data-driven decisions around operations and security. By fusing data from multiple sources, we can produce more consistent and useful insights for our customers” A suite of analytics, reporting and visualization tools helps customers gain a real-time understanding of people and flow in their space. By removing the guesswork of everyday decisions, the product enables customers to make data-driven decisions at a moment’s notice, according to the company. Armored Things is more than a data management tool. “By fusing data from multiple sources (rather than only cameras or only WiFi), we can produce more consistent, accurate, and useful insights for our customers,” says Kevin Davis, Chief Security Officer at Armored Things. "Being able to collect the data is the first step, but turning it into actionable intelligence is where Armored Things excels.” IP cameras and other IoT-enabled devices The range of data sources includes IP cameras and other IoT-enabled devices and even outside data sources like bus schedules and weather reports. Armored Things has built a team of public safety and technical experts with the mission to keep people safe where they live, work, and play. By leveraging emerging technology to enhance physical security, the company built the software-centric Spatial Intelligence Platform for large organizations to enhance the safety and operations of their space. Schools and education facilities are among the customers that can benefit. The leadership at Armored Things cares deeply about school safety, so the recent epidemic of campus violence has definitely been a large topic of conversation, according to the company. “By delivering our products to a greater number of customers, Armored Things hopes to continue making schools a safe place to learn and gather,” says Davis. Recently, there was a significant bottleneck lasting nearly 30 minutes at the Syracuse-Clemson soccer game. Unifying data into one platform Digital transformation is disrupting the way our customers think about physical security,” Using Armored Things technology and providing real-time data to security and operations personnel could have identified the bottleneck as it began to form. This would have notified relevant personnel, who could have taken steps to mitigate the problem before it turned into a security risk. Keeping the security infrastructure simple is imperative to success. Integrating a software solution into the security strategy shouldn’t complicate existing operations, says the company. “Armored Things Spatial Intelligence Platform can bring your security and operations into focus by unifying all of your data into one platform for ease of use,” says Davis. For this reason, the team chose to integrate not only with customers’ existing security infrastructure but with non-traditional data sources (e.g. WiFi, event schedules, ticketing) as well. “By combining and analyzing a more diverse dataset, Armored Things can help our customers make better decisions with deeper data-driven insights,” says Davis. "Digital transformation is disrupting the way our customers think about physical security,” says Davis. “As a team, our aim is to help our customers adapt to the digital age, as they transition from hardware to software-centric security solutions. Fostering organizational change is difficult, and our team hopes to make the transition process easier for our customers.”
ADT Commercial has grown organically in double digits since 2016, in addition to growing through 15 acquisitions completed since the merger of ADT and Protection One. Acquisition of integrator companies such as Red Hawk Fire and Security and Aronson Security Group has expanded ADT Commercial’s presence geographically to more areas of the country. Most of the employees of the acquired companies have stayed with ADT and “helped to create a corporate culture and a good place for employees to work,” says Dan Bresingham, Executive Vice President of ADT Commercial. Happy employees ensure good customer service. Enterprise resource planning Bresingham will lead ADT Commercial as it becomes a separate business unit in 2020 “We adapt to where our clients want us to be,” adds Joe Sanchez, Senior Vice President of Customer Operations of ADT Commercial National Accounts. “We take a strategic approach as we determine how adaptive our customers are going to be to the new technology.” I caught up with ADT Commercial at the GSX trade show in Chicago. Bresingham tells me ADT Commercial has benefitted from the caliber and breadth of leadership talent that have come along with the various acquisitions, including Mike McWilliams of Red Hawk, Bob Dale of Protection One, and Phil Aronson of Aronson Security. The transitioning of internal systems such as enterprise resource planning (ERP), billing and customer repair software will further steamline the ADT Commercial operation in the next several months. Bresingham will lead ADT Commercial as it becomes a separate business unit in 2020. We caught up with ADT at the GSX trade show in Chicago Providing new opportunities for regional integrators Additional acquisitions are also likely; in fact, growth is likely to accelerate. ADT Commercial offers a national footprint that can provide new opportunities for regional integrators it brings into the fold. New acquisitions will continue to fill out ADT’s skillset requirements in specific geographic areas where more expertise is needed. Security directors have a small staff and we help them know what they should be looking at in terms of data"“The industry doesn’t change a lot,” says Bresingham. “The technology just gets better, faster, and cheaper. As a service provider we take the best technology and combine it to provide the best solutions. We’re product-agnostic. Most of our jobs are down-and-dirty, doing the same things, but we’re pushing ourselves to be the best every day at the basics.” An emphasis at ADT is to provide customers ‘actionable’ data compiled from their various security systems. “We have a range of customers,” says Sanchez. Managing networks and video remotely “From small businesses to large data centers, there is no electronic system we cannot do. We are adaptable, from providing basic intrusion all the way to more sophisticated elements. Security directors have a small staff and we help them know what they should be looking at in terms of data.” “Our customers are our ‘true north’,” says Sanchez. A strong relationship with clients forms the basis for ADT Commercial’s success. Helping customers track data utilizes ADT Commercial’s eSuite account management system, homegrown software that compiles and analyses various customer data inputs. It also allows the ability to manage networks and video remotely. “We built it from scratch for customers. It’s a web-based system that helps them manage their business,” says Bresingham. “We hold ourselves accountable. We don’t hide from data, we encourage it.” Monitoring refrigeration units The solution is different in every case, just as every customer is uniqueIn addition to data from customer systems, eSuite can compile local weather information, crime statistics and other information that can help provide trending information to guide a customer’s business. The system’s flexibility enables ADT to provide the data each customer needs. ADT helps customers manage their business beyond the security department, too. “We do a lot of things in environmental control, monitoring refrigeration units and making sure humidity and temperature readings are correct,” says Sanchez. Leaving a door open could cause product loss at a pharmaceutical company, for example. In the food industry, a freezer malfunction could cause huge losses. In either case, an alarm can draw attention to the problem in a timely manner. Other customers face regulatory requirements that demand an audit trail of compliance, which ADT’s systems can provide. At the end of the day, ADT asks customers ‘What’s your security need?’ The company then adapts and assembles its solutions using internal resources and outside vendors, to meet that need. The solution is different in every case, just as every customer is unique.
GSX 2019 got off to a jaunty start Tuesday. The show was humming with activity much of the day, and most exhibitors said they were pleased with the numbers and types of potential customers visiting their booths. There seemed to be less emphasis on product introductions than at the ISC West show in the spring (although there is much that is on the new side), while the trend toward system sales is continuing. Here's a review of Day 1 from the show floor. Dahua continues to educate market “Traffic-wise, the show is better than last year,” observed Tim Shen, Director of Marketing at Dahua Technology USA, at midday on Tuesday. “We met more people from Latin America,” he added. Shen theorized that Chicago is at the center of a larger territory of customers than last year’s location (Las Vegas).Dahua’s presence at the show makes a statement: “We’re still here" Dahua has faced some negative publicity in the last year since they were banned from procurement by U.S. government customers by the National Defense Authorization Act (NDAA). Dahua’s presence at the show makes a statement, says Shen. The statement is “We’re still here.” Shen said only one visitor to the Dahua booth even mentioned the NDAA on the first day of the show, and the visitor was misinformed about the provisions and implications of the law. “There is a lot of misinformation,” he says. “We need to continue to educate the market.” Facial recognition, video metadata, and people counting New at the show is the Dahua Analytics+ line of cameras that feature more in-depth analysis of data such as facial attributes, video metadata, and people counting. For example, the cameras can identify 128 points in a face, with an additional 256 attributes analyzed by the back-end recorder. Analysis can provide information such as age and gender, which can help a retailer analyze the demographics of their customers, for instance. Dahua is also adopting some of its consumer line of products for sale through the commercial channel. These include a flood light camera, a 2-megapixel WiFi camera and a doorbell camera. The products might be used outside of a retail store, for example, to complement Dahua commercial cameras that are used inside the store, says Shen. Dahua previewed a new multi-sensor camera that also includes a speed dome. The multi-sensor component combines eight views, each 2 megapixels, for a total of 16 megapixels. Below the multi-sensor camera is mounted a speed dome that can zoom in on regions of interest in the larger multisensor view. The camera will be launched in the fourth quarter. The show was humming with activity much of the day, and most exhibitors said they were pleased with the numbers and types of potential customers visiting their exhibits ACRE reports continued North American growth “The industry’s momentum will continue to grow,” predicted Joe Grillo, Principal of ACRE. New areas such as cloud and mobile credentialing have the fastest growth rate, but are starting from a much smaller base, he said, so momentum in those categories will take time.ACRE sees continued rapid growth with no slowdown in the North American market Grillo noticed the first morning of GSX was busy, although there was a bit of a lull at midday. In terms of the business outlook, Grillo sees continued rapid growth with no slowdown in the North American market, although there have been some negative elements creeping into the outlook in Europe. Cybersecurity concerns in access control I caught up with Grillo at the booth promoting RS2, a Munster, Ind., access control company that Acre acquired last May. It is the only Acre company that is exhibiting at GSX. RS2 is one of two access control companies acquired by Acre in the last year — the other was Open Options, Addison, Texas. Grillo said the two acquired companies are complementary, especially in terms of their sales channels and geographic strengths. Although both are national companies, RS2 tends to be stronger in the Midwest, while Open Options sales emphasis is centered in Texas and emanates to the rest of the country. Concerns about vulnerabilities are a growing issue in access control, said Grillo, and more large endusers are conducting penetration testing of systems. The industry should welcome the scrutiny, he added. Cybersecurity also represents an business opportunity in access control, noted Grillo. Concerns about the vulnerabilities of legacy technologies such as 125Khz proximity cards and the Wiegand protocol will likely accelerate the pace of companies upgrading their access control systems There seemed to be less emphasis on product introductions than at the ISC West show in the spring (although there is much that is on the new side) Eagle Eye Networks and cloud-based VMS Ken Francis of Eagle Eye Networks had already realized some new client opportunities during the first day of the show, although he was not optimistic at the outset. In contacting potential clients to meet at the show, he had heard that many were not attending. Among Eagle Eye Networks’ news at the show is full integration of body-cams into their cloud-based video management system. “It’s the most unique thing happening from a video management perspective,” Francis said. Previously, if someone needed a video clip from a body cam, they had to use a separate software system. Five years from now, at least 80 percent of all VMS systems will be cloud-managed" Francis continues to be bullish on the subject of cloud adoption of video management and made a bold prediction: “Five years from now, at least 80 percent of all VMS systems will be cloud-managed.” Eagle Eye Networks is doing its part with “rocket growth” that is reflected in an increase of company employees from 27 to 165 or so. Economies of scale have enabled Eagle Eye Networks to lower subscription prices by up to 45 percent. Genetec's release self-service PIAM system Many of the “new” products at GSX 2019 are slight variations on what was introduced at ISC West last spring. An exception is Genetec’s introduction of ClearID, a self-service physical identity and access management (PIAM) system that enforces security policies while improving the flow of people within the organization. The new system is integrated with the Genetec's Security Center Synergis access control system. PIAM systems have historically been customizable, complex to install and costly, which is why a lot of companies have not used a system. Genetec’s differentiator is that it is an off-the-shelf, out-of-the-box solution for a broader base of customers. “We scanned the market and found a lack of off-the-shelf identity management systems,” said Derek Arcuri, Product Marketing Manager, Genetec. “Targeting the mid-market, we are providing an accessible, ready-to-go cloud-based system that is ‘baked’ for the average company but can be integrated and expanded to include other systems.” The trend toward system sales at the show is continuing ClearID will simplify operation for the security department, which was previously tasked with a lot of administrative work in response to various departments. ClearID “pushes down” the authority to use the system to stakeholders (such as IT and/or facilities directors) and provides a system they can use themselves without involving security. “It empowers stakeholders and employees to work directly through the system rather than going through security,” says Arcuri. “It gives employees access based on stakeholder policies and improves the flow of people through an organization. The security director is relieved of administrative work and can work on ‘real’ security.” I saw some other things today, too, which I will share in a future GSX article... And more about the show tomorrow.
Evolv Technology announced that Hersheypark® is using Evolv’s artificial intelligence (AI)-based, touchless security screening system as part of the much-loved theme park’s robust COVID-19 safety measures. Hersheypark was originally created by businessman and philanthropist Milton S. Hershey more than 110 years ago as leisure grounds for employees of Hershey's Chocolate Factory. Embodying the passion of its namesake, the park is dedicated to its global reputation as a safe, fun family destination offering something entertaining for everyone, regardless of age. Hersheypark welcomes millions of guests annually and was recently honored by the 2020 USA TODAY 10Best Readers’ Choice awards. Evolv Express™ Using AI software and powerful sensors, Evolv Express™ can screen up to 3,600 people per hour Evolv is involved in the digital transformation of physical security, one that is touchless and addresses the ‘new normal’ threat of pandemic viruses as well as concealed weapons. Using AI software and powerful sensors, Evolv Express™ can screen up to 3,600 people per hour - 10 times faster than legacy approaches such as metal detectors, hand wands and manual inspections. The system enables Hersheypark to facilitate social distancing at its security checkpoints while minimizing person-to-person interaction-requiring no stopping, no emptying of pockets or removing bags. Park guests simply walk through naturally, alleviating potential long lines at their entrances while greatly reducing contact between guests, employees and security staff. By using Evolv Express, organizations have been able to optimize the performance of their security teams while reducing screening expenses by as much as 70%. Renovated main entrance Following state mandates related to the pandemic and an abundance of caution, Hersheypark’s opening was delayed until July 3, which marked the debut of the park’s completely renovated main entrance designed to provide a stress-free, welcoming experience for guests. A component of a 23-acre “Hershey’s Chocolatetown” development and park expansion, the Evolv Express systems are located at Hersheypark’s new main entrance. Health and safety The health and safety of our guests, team members and our community are core to our brand" “Hersheypark prides itself on providing family fun in a clean, green and safe environment where our guests can relax and enjoy the day together,” said Garrett Gallia, vice president of communications and corporate relations at Hershey Entertainment and Resorts. “The health and safety of our guests, team members and our community are core to our brand and our most important commitment to all those who choose to honor us with a visit or work as a member of our team. Using Evolv’s touchless security screening platform is a perfect example of Hersheypark’s forward-thinking application of digital technology. Evolv Express is designed to grow with us to meet the current and future safety needs of our guests and employees, which we view as a significant benefit over traditional solutions.” Response to Evolv Express at Hersheypark has been uniformly positive. Guests welcome how rapid and unobtrusive the process is while making them feel even safer. Optimizing staff resources The park’s security professionals emphasize how easy it is to learn and use the system The park’s security professionals emphasize how easy it is to learn and use the system while optimizing their staff resources. With metal detectors, it typically takes the park four to five seconds per person for the screening, regularly followed by hand searching of bags or other personal items. With Evolv Express, most guests now stroll through at their normal pace not even realizing the screening process is occurring and then begin their day of fun and relaxation. The park’s security team estimates a four-to-five times improvement in the number of guests screened per hour using the system when compared to metal detectors or other dated approaches. The frictionless experience that precludes unnecessary physical contact registers high on the list for everyone. Security screening process Our guests and security staff have been pleasantly surprised at the speed of the touchless screening experience" “We knew our former security screening process would provide challenges in the pandemic environment,” said Jason White, managing director of corporate safety and security at Hershey Entertainment and Resorts. “We’d already been evaluating how we could improve on our guest screening process and had piloted Evolv Express last fall because the system could accommodate thousands of people an hour in a frictionless, no-stop flow. As we began formulating the security screening aspect of our pandemic reopening strategy, it was clear that Evolv Express was the best solution that could meet our requirements. Our guests and security staff have been pleasantly surprised at the speed of the touchless screening experience that largely eliminates manual bag checks. The responsive customer support and working relationship we have with the Evolv team is just as phenomenal as their product.” Touchless security screening Deployed worldwide, Evolv’s touchless security screening systems have been used to screen more than 50 million individuals in an expedient, respectful manner. In addition to Hersheypark, customers include Six Flags Entertainment Corporation, L.L. Bean, Wynn Las Vegas, Georgia Aquarium, Set Jet, Oakland International Airport, two South Carolina school districts, the Biltmore Estate and hundreds of others. “Navigating the path to reopening requires an employee-and-customer-first commitment to safety, combined with the vision to embrace new policies, procedures and technologies,” said Evolv Technology Chief Executive Officer Peter George. “Hersheypark embodies that approach and it has been wonderful to see their security leaders like Jason White helping peers at other venues understand what’s required in this new normal. We’re thrilled to be working with such a visionary team.”
South Africa conservationist, Brett Barlow needed a robust security solution to protect Munu, a blind, South Western Black Rhinoceros, whose species is critically endangered. FLIR video solution Barlow deployed an all FLIR solution, comprising thermal cameras, visible cameras and an NVR, for around-the-clock monitoring, early detection and real-time response. FLIR technology has played an instrumental role to protect Munu’s life and livelihood. Throughout the 20th century, big-game hunters, settlers and poachers have decimated Africa’s black rhino population. In the early 1970s, there were approximately 65,000 black rhinos, and by 2018, that number was reduced to 5,630. In 2020, there are three remaining subspecies of the black rhino, one of the most vulnerable being the South Western Black Rhinoceros, also known as Diceros bicornis bicornis, of which there are only 254 left in South Africa. FLIR thermal and visible security cameras deployed Barlow teamed up with FLIR Systems to use state-of-the-art thermal and visible security cameras to act as Munu’s eyes Munu, a 20-year-old blind male rhino, is one of these critically endangered species. When Munu was in danger, South Africa conservationist, Brett Barlow stepped in to save Munu’s life. Barlow teamed up with FLIR Systems to use state-of-the-art thermal and visible security cameras to act as Munu’s eyes, detecting threats, increasing safety and enhancing his overall quality of life. In 2019, rangers working at a South African National Park found a black rhino walking in circles and visibly disoriented. They knew they had to do something. After safely tranquilizing him, an ophthalmic surgeon confirmed that the rhino, known as Munu, had suffered two detached retinas and was completely blind, likely as a result of disputes with other rhinos in the area. Protecting endangered rhino, Munu As soon as he heard about the situation, renowned South African conservationist, Brett Barlow spoke with the South African National Park and offered to permanently house and protect Munu. “Every rhino matters,” Barlow adamantly affirmed, adding “You wouldn’t put down a blind child, so why would you put down a blind rhino?” The South African National Park later transferred Munu to Barlow’s care. However, Barlow wasn’t the only one who wanted to help Munu. Relocating Munu to the Mantis Founder’s Lodge Adrian Gardiner, globally renowned conservationist famous for founding the Shamwari Game Reserve and the Sanbona Wildlife Reserve in South Africa, extended the invite for Munu to stay on one of his properties, the Mantis Founder’s Lodge. Wasting no time at all, Barlow relocated Munu to the lodge, knowing it would increase his quality of life. The property, spanning 850 hectares, is home to five white rhinos, as well as other animals, including a zebra and giraffe. The White Lion Foundation, in which Gardiner and Barlow are both executive board members, donated funds to construct Munu’s boma, comprising a secure covered boma and a five-hectare open grazing area. American Humane funding Though under Barlow’s care and in a safe enclosure, Munu still faced many grave threats Additional support came from a local internet provider, who donated free internet services for the project. American Humane, a non-profit organization committed to ensuring the safety, welfare and well-being of animals, funded one year of feed for Munu. All donations for Munu go directly to the project with no administration costs deducted. Though under Barlow’s care and in a safe enclosure, Munu still faced many grave threats because of his highly valuable horn. He remained a prime target for illegal poaching. Much of Munu’s horn was removed to protect him, but the amount of horn that remained is still worth thousands of dollars. Experts say that one pound of rhino horn is worth at least US$ 3,000 universally and ten times that, on Asian black markets. Thus, even with much of his horn removed, Munu was still in danger. Self-harm was a risk should Munu charge into the boma. Munu’s next door neighbor, Rodney, a white bull rhino, was also a concern should a territorial fight occur. For all these reasons, Barlow looked for ways to enhance Munu’s safety. Video surveillance for enhanced security Previously, the Mantis Founder’s Lodge employed two guards for Munu’s security. However, Barlow believes guards should only be a second line of defense, a visual deterrent that responds to threats. “I wanted to go down to the electronic security system route,” Barlow said, adding “Technology doesn’t sleep.” The first security manufacturer Barlow hired charged high prices for their security products. More than this, once installed, Barlow discovered that these devices were unable to deliver quality images in extreme weather conditions, such as mist or rain, both of which are commonplace at the Lodge. As such, he decided Munu’s security required for a more robust and reliable video security system. In 2019, Wilke Pretorius, Distribution Sales Manager for Sub Sahara Africa at FLIR Systems, was working with Brett Barlow on a separate project. When Barlow told Pretorius about Munu, Pretorius informed the FLIR team who immediately got involved. FLIR end-to-end video surveillance system FLIR donated an end-to-end surveillance system, featuring thermal and visible cameras FLIR donated an end-to-end surveillance system, featuring thermal and visible cameras, in order to protect Munu from poachers. FLIR’s powerful thermal and visible imaging cameras deliver intrusion detection at much longer ranges and complete, 24-hour perimeter protection, regardless of weather conditions. "Other camera manufacturers don't compare. Their cameras can't see through mist or rain. FLIR delivers images 24/7, rain or shine, darkness or light,” Barlow said, adding “technology like FLIR thermal cameras allow for early warnings for perimeter breaches. Even though rhinos have weak eyesight, without any sight, they are basically defenseless. So, in essence, FLIR became Munu’s eyes.” Beyond FLIR’s high-performing technology, Barlow loved working with the FLIR staff. Barlow said, “What drew me to FLIR were the people involved. Wilke and the rest of the FLIR team have been so passionate and resourceful, always available and willing to help when issues arise.” “When I started working at FLIR, Chief Executive Officer (CEO) Jim Cannon said our mission is to save lives and livelihoods,” Pretorius explained, adding, “These words stuck with me. Working on the Munu project, it was clear that saving lives and livelihoods are indeed a passion of FLIR employees. I am proud to be a part of a company so eager and passionate to produce solutions and technology that make a positive impact in the world.” Installation of FLIR cameras Installing the new security system was not an easy task. Merely two days prior to the arrival of FLIR cameras, in March 2020, South Africa was ordered into an immediate lockdown, due to the COVID-19 pandemic. But Barlow was eager to begin the installation process, so he set out to do it himself. By early May 2020, a two-person crew had manually dug over 600 meters of trenching to run cable and conduit through the lodge’s hard African soil. Barlow also installed a solar array to power the system. He cut bushes, installed polling and connected the entire system to FLIR’s central network video recorder (NVR), to view the camera feeds both inside and surrounding Munu’s boma. The result is a fully functioning, comprehensive video security system. FLIR Elara FB-Series ID thermal security cameras deployed Barlow worked closely with Pretorius to strategically design and lay out the FLIR security system Barlow worked closely with Pretorius to strategically design and lay out the FLIR security system based on a two-tier model. The perimeter is shaped as a big triangle about 110 yards away from the boma enclosure. Six FLIR Elara FB-Series ID thermal security cameras, which use onboard analytics to classify human or vehicular intrusions, are installed to monitor the outer perimeter or the first tier. There are also 11 Ariel Full HD IP Bullet cameras deployed, which deliver 1080p video for high motion, complex and low-light scenes. FLIR Saros Dome DH-390 cameras deployed For effective surveillance of Munu’s boma, six FLIR Saros Dome DH-390 cameras, designed to deliver actionable alerts and alarm data, surround the enclosure. One FLIR Saros DM-Series camera is mounted inside the boma to capture every minute detail of Munu’s movement in all conditions. To manage the video from all the cameras, FLIR also supplied its Meridian TM product, a compact, all-in-one network video recorder (NVR), specially designed to support dozens of channels. Meridian also features a FLIR United VMS EZ Client web interface, which simplifies viewing capabilities and saves the cost of additional workstations. Powering, processing and managing this system are six edge servers, FLIR’s USS Edge Appliances, containing 12TB of storage and preloaded with United VMS software, built to seamlessly manage multiple, varied devices. Heightened perimeter protection Thanks to FLIR’s technology, Barlow is confident that Munu can be an ambassador for his species. He hopes Munu’s story may inspire future conservancies around the world to partner with manufacturers, like FLIR, for heightened perimeter protection. Case in point, actress Shannon Elizabeth, founder of the South Africa-based Shannon Elizabeth Foundation that is focused on wildlife conservation, was deeply moved by Munu’s story. She later asked Barlow to participate as an advisor to her foundation’s Ranger Relief Fund. Importance of early warning technology FLIR could prove invaluable to the efforts of rangers all over the African continent to protect endangered animals" In a time where conservation funding is down because of declining tourism due to the COVID-19 pandemic, the Ranger Relief Fund supplies money and much needed equipment to ensure conservation first responders remain employed and properly resourced. With early warning technology being more critical than ever, the need for conservancies to partner with technology manufacturers like FLIR is urgent. “FLIR could prove invaluable to the efforts of rangers all over the African continent to protected endangered animals,” Barlow explained, adding “With Munu being the proof point, FLIR could be more than Munu’s new eyes, but indeed the eyes of an industry desperate to protect the world’s natural heritage from the burgeoning poaching crisis.” Picking the optimal security solution When asked what advice Barlow would give to other conservancies considering similar security technologies, he said “Speak to the right people. Make sure you talk to someone who understands the product. See the solution in action. View a live site and see how it works. Work with the right people to implement that for yourself.” The longer Munu lives, the more good he’ll do. Barlow plans to expand Munu’s boma, once he has acclimatized to his new home. And he has already begun using the FLIR Saros DM-Series’ live stream capabilities to invite learners around the world to observe Munu up close. The plan for Munu is to mate with a female within his own subspecies, thereby directly contributing to the survival of his kind. If Munu does sire a calf, Barlow plans to donate the calf back to the South African National Park that Munu came from to help with the genetic diversity for the reserve. The future for Munu is bright and, with his new eyes, he will see through to the end.
Protecting commercial properties is complicated and goes beyond safeguarding people and property. Security professionals respond to the needs of the business, staff, contractors, and visitors and deal with the realities of property damage, theft, and disgruntled employees. Vaion helps team react to anomalies and policy enforcement in real-time. Instead of merely investigating incidents, organizations can take the necessary steps to prevent them. Why Vaion? Real-time detection and analysis - Spotlight brings relevant feeds to the operator’s attention and triggers real-time alerts to address threats before they escalate. Leverage integrated video and audio analytics to give an enhanced understanding of the camera feeds. It helps respond to loitering challenges, access anomalies, theft incidents, fires, and more. Increased situational awareness - To gain occupancy insights, operators can leverage Vaion vcore’s unique Map view with Smart Presence. By adding floor plans and maps of premises, people and vehicles appear as dots in their precise on-site locations. Operators can see live footage as they move on the cameras’ fields of view. It can be combined with access control to identify tailgating or fire or active shooter scenarios. Accurate search within minutes - Smart Search allows operators to search by appearance, events, objects, similarity, or image. Recovering lost or stolen objects, identifying suspicious people like unescorted visitors, investigating health incidents or damage to the property, performing cleaning crew inspections now take minutes instead of hours. Secure remote access and link sharing - Connect Vaion vcore to Vaion vcloud to achieve easy and simple deployment and access from anywhere in the world. Share links of recorded video with team members, claim investigators, and law enforcement, regardless of whether they have admin access to Vaion vcore or not. Get a secure download of video files in a standard mp4 format with digital watermarking for authenticity. Key benefits delivered include: Build from existing investment while retaining privacy Integrate with existing cameras Hundreds of hours saved in forensic searches Add access control to extend capabilities Video & metadata storage remain on-premises Full site survivability and local access Save storage and money Automatically decrease storage demands from all recordings Reduce bandwidth consumption on critical links with AI-based optimization Pay for what is needed, when needed, without the hassle of complicated licensing Up to 200 cameras per Vaion vserver appliance, small footprint support for larger facilities Enhance operational insights Increase operational productivity and reduce facility costs Distribute heat and cooling efficiently, optimize cleaning and workplace productivity through hot-desking insights Use people flow insights to manage people and vehicle ques efficiently Collaborate securely and fast One-click Vaion vcam configuration Encrypted media at rest and in transit Automatic firmware updates Digital watermarking to prevent tampering Simple subscription model without hidden costs or analytics add-ons Simple and flexible licensing With a simple licensing model, Vaion always includes services and software upgrades. Users no longer have to worry about integration charges, operator charges, API fees, or the complexity between small, medium, large, and enterprise services. Vaion exists as the company believes that they can create a better, smarter way to deliver video security. They inject intelligence in their approach to security and all our products. They help organizations monitor, understand, and act on their surroundings to protect their people and assets in real-time.
Hanwha Techwin America, a global supplier of IP and analog video surveillance solutions, has announced that Army and Navy Academy, a college preparatory military boarding school in California, has upgraded its security infrastructure with Hanwha security cameras. Located on a 23-acre beach-front property, the Army and Navy Academy is home to more than 300 students and employs more than 140 faculty and staff members. Two-fold surveillance upgrade According to Jeffrey Gibson, a system with analytics to keep a close watch on the campus could act as a force multiplier With a commitment to continuously adapt and improve, the Academy developed a strategic plan that focused on supporting the long-term success of their cadets. When the school began building and renovating facilities, they included an upgrade to their technology and physical security system. With a two-fold approach, the school first needed to replace their existing, out-of-date analog camera system. Second, they needed a system that could keep up with current technology. According to Jeffrey Gibson, Assistant Commandant, Operations, Safety, and Security at the Academy, a system with analytics to keep a close watch on the campus could act as a force multiplier. Hanwha security cameras with Wisenet WAVE deployed After an extensive vetting process, the school deployed a video surveillance solution comprised of Hanwha cameras integrated with Wisenet WAVE, a highly customizable and reliable IP-based video management system (VMS). Integrating the Hanwha security cameras using the Wisenet WAVE IP-based VMS made it possible to create a video surveillance solution that was exclusively tailored to the campus’ specific needs. The Academy was able to quickly train security personnel as required, considering the WAVE video management system (VMS) is extremely intuitive and easy to use. Multi-sensor, multi-directional PTZ cameras installed The Army and Navy Academy now has a total of 141 cameras, including PNM-9081VQ multi-sensor, multi-directional cameras for covering wide areas, which allows them to use fewer cameras while seeing more. They have also installed PNM-9320VQP multi-sensor, multi-directional PTZ cameras for zooming in and for covering long distances. Additionally, to be able to effectively monitor between buildings and cover their coastline, the Academy chose PNM-9020V multi-sensor 180° cameras. In-camera and VMS analytics features By taking advantage of the in-camera and VMS analytics available in their new system, the security teams at the Academy can now monitor internal and external areas with high precision and efficiency. The primary cameras installed focus on higher priority, greater risk areas, while the VMS analytics keeps track of the rest of the areas in the campus. Perimeter protection with line crossing analytics With the surveillance system upgrade, most of the campus perimeter is now protected using line crossing analytics As a result of the surveillance system upgrade, most of the campus perimeter is now protected using line crossing analytics. With Hanwha cameras installed above the fence, the system sends an alert to the Security Operations Center (SOC), if it detects something crossing the fence in either direction. Once the system pulls up the camera feeds, operators can see if it’s a false alarm and then decide whether or not to dispatch a security team or call local police. Enhanced students, faculty and staff safety The security team has developed a strategy for inside the fence as well that allows them to focus on specific areas that have higher traffic at specific times of the day. The in-camera analytics looks at the low-traffic areas. If the camera detects movement, the Security Operations Center is alerted and can then determine whether or not to send personnel. Because the new Hanwha security system provides both coverage and analytics, the Army and Navy Academy’s security team is able to focus on what matters most, the safety of students, faculty and staff.
Co-op, a large consumer co-operative in the UK and one of the largest retailers in the country, is rolling out an integrated body-worn video solution from Motorola Solutions to front-line colleagues, with a focus on further increasing safety in-store against a background of rising retail crime in the industry. The Co-op has seen in-store crime increase by more than 140% year-on-year, despite communities recognizing the critical role played by retail workers in society - true frontline workers in the days of a global pandemic. The number of violent incidents also hit record levels with 1,350 attacks having been experienced by Co-op shop workers in the first six months of 2020. Keeping colleagues safe The retailer warns of a crime and violence epidemic and its targeted deployment of a body-worn video solution forms part of an ongoing commitment to invest a further £70M over the next three years in innovative technology to keep colleagues safe. Co-op will equip front-line staff with more than 1,000 Motorola Solutions VT100 body-worn cameras in around 250 stores initially, with the ability to stream video in real-time to the Security Operations Center of Co-op security partner, Mitie. The footage is used to identify criminals and provide evidence to secure prosecution. The VT100 body-worn camera from Motorola Solutions can be worn in standby mode for up to six months, preserving battery for instances when Co-op store colleagues feel threatened by aggressive or violent behavior. The cameras are operated by a simple one-push activation, instantly recording footage to the camera itself, and streaming live video to the security operations center, allowing for a quick response from security personnel or police. Cloud-based software The cameras are supported by cloud-hosted VideoManager software The cameras are supported by cloud-hosted VideoManager software, which enables secure and efficient camera allocation, user administration and incident management. With security features such as comprehensive audit-trails, encryption, configurable retention policies and RFID camera allocation, this integrated solution ensures footage and incidents are dealt with efficiently and securely. As part of its Safer Colleagues, Safer Communities campaign, Co-op is also building awareness and support for MP Alex Norris’ “Assault on Shop Workers Bill” which has now seen its second reading in Parliament postponed until September. The Bill states that because shop workers have responsibilities to uphold the law on age-restricted products they should be afforded greater protection in carrying out those public duties. Retail crime A knife was the most commonly used weapon (43%) with axes, hammers and syringes also used to attack In its 2020 Crime Report, the Association of Convenience Stores (ACS) found that a quarter of violent incidents resulted in injury, with a weapon used in almost 20% of occurrences. A knife was the most commonly used weapon (43%) with axes, hammers and syringes also used to attack or threaten shop workers. In 2019, Co-op funded research into retail crime, with the hard-hitting findings reporting that shop workers were showing signs of Post-Traumatic Stress Disorder (PTSD). Co-op has committed a further £70M over the next three years in innovative technology to keep colleagues safer, it has introduced SmartWater Fog Cannons, the latest remote monitored iCCTV, body cameras and, communication headsets for all frontline colleagues. Protection for shop workers Cheryl Houghton, Co-op Retail Security Manager, said, “Shop workers play an essential role serving communities, yet they have to contend with unprecedented levels of violence and abuse on a daily basis. As a community retailer we see the impact of social issues in our stores. I have never seen such high levels of violence and abuse, it’s a societal issue that all retailers are concerned about and it’s having lasting effects on the lives of shop workers - both mentally and physically. It is not part of the job to be verbally abused, threatened or attacked and we’re determined to make sure it isn’t. Calling for greater protection for shop workers carrying out public duties and for the root causes of crime in communities to be addressed.” Body-worn videos in commercial organizations Richie McBride, Director of Business Operations, Video & Analytics at Motorola Solutions UK, said, “Body-worn video is becoming a critical element in commercial organizations’ strategy to keep their employees safe. As a company focused on mission-critical solutions, we provide our commercial customers with the right tools to help them enhance their operational efficiency, responsiveness and safety. We are proud to partner with one of the UK’s largest retailers in its work to further improve the shopping experience and enhance safety for both shoppers and staff,”
Marian University is a school with a mission. Having transitioned from a liberal arts college to a comprehensive university in 2009, it has become one of the private education institutions in Indiana. And that’s not all: the university has ambitious goals to grow its programs and broaden its mandate even further. Currently, the school has over 500 staff members and more than 3,500 students from across the United States and around the world. And by 2025, it aims to double its number of annual graduates. Located just ten minutes away from downtown Indianapolis, Marian University’s close proximity to a major center of American business, finance and culture is a major selling point. Managing increased traffic The city is also experiencing an influx of technology companies, making it the fifth-fastest growing municipality in the country for high-tech jobs. However, as in many booming regions, economic success isn’t evenly distributed. While some areas have experienced revitalization, others have seen social unrest and rising crime rates. As such, while Marian University’s campus has the privilege of sitting near a bustling city, these challenges aren’t far away. That fact — along with the increasing number of staff and students on the premises — motivated the university to upgrade their security systems to help keep both its people and the wider community safe. Marian University’s previous security system wasn’t up to the task of monitoring the premises, staff and students — so how would it manage increased traffic and additional properties as the school met its growth targets? High definition cameras ACC™ software is much more than a centralized source from which to review recorded video The ongoing maintenance and licensing costs were also prohibitive. Administrators were at a loss of what to do until the security integrator they were working with suggested Avigilon. With high definition cameras and built-in analytics that seamlessly integrated with Avigilon Control Center (ACC) video management software, it offered a comprehensive, intelligent and scalable solution. Additionally, the licensing fee was a one-time cost, saving the school both time and money. As the security team at Marian University found out, ACC™ software is much more than a centralized source from which to review recorded video. Not only can security operators analyze the video by zooming in and rewinding in real-time, but Avigilon Appearance Search™ technology leverages AI technology to help them instantly locate specific individuals and vehicles of interest. Advanced video analytics Furthermore, Unusual Motion Detection (UMD) technology uses advanced video analytics to flag events that may require further investigation and filter them in the recorded video timeline, allowing security operators to find and review these instances faster. All of this was made possible with the installation of intelligent Avigilon cameras and network video recorders (NVR) across the campus. “The organization is tremendous to work with,” says Ray Stanley, CIO/Vice President of Marian University. “I have never worked with a security company where I've been able to pick up the phone and have someone to help solve issues and make sure we are using the product the right way so that we see good value for our money. This was true not just in the beginning, their support exists right to this day.” Intelligent security system Avigilon coordinates with local third-party integrators to make sure the system is functioning Instead of sending Marian University setup instructions and leaving the security and IT teams to figure it out for themselves, Avigilon coordinates with local third-party integrators to make sure the system is functioning and actively helps operators learn how to utilize it to its full potential. Personnel will come onsite to work with staff and guarantee they know how to get the most from their various video analytics platforms and solutions. The main buildings at Marian University may be surrounded by quiet woodlands and wetlands, but the campus isn’t as isolated as it appears. Being a mere ten minutes away from the middle of Indianapolis, the school’s property borders several roadways, businesses and residential neighborhoods that all benefit from having an intelligent security system in the vicinity. Keeping the community safe “The great quality video has helped keep the community safe, without a doubt,” says Ray Stanley, CIO/Vice President of Marian University. “In one case, local police were able to identify a suspect involved in an incident at a nearby gas station because of our Avigilon system. Being able to help our surrounding community stay safe is absolutely an added benefit for us.” With its Avigilon solution, the Marian University campus has become an extra set of eyes for law enforcement. UMD and Avigilon Appearance Search technologies mean that criminals who make the mistake of moving across campus have a much higher chance of being detected by the authorities who can then quickly track their route to see where they have been and where they are headed. Potentially-Dangerous behavior It enables security personnel to spot and deter any potentially-dangerous behavior on a daily basis With its user-friendly interface and high-quality video, the security installation not only helps with police work and prosecution, but it enables security personnel to spot and deter any potentially-dangerous behavior on a daily basis, creating a safer environment for students and staff. "For example, we were able to see a suspect driving at a high rate of speed across campus, and with Appearance Search, we were able to see where the vehicle went and identify the suspect,” says Chief Richard Robertson, Marian University Police Department. “That helped us to save a lot of trouble and potential injuries.” Protecting local communities In the United States, Indianapolis looms large not only as the crossroads of the country — two-thirds of Americans can drive to the city in ten hours or less — but also as a hub of innovation and investment. However, safety continues to be a top-of-mind issue as crime increases in certain sections of the city. This is why Marian University chose Avigilon: as the school aims to provide a safe space for students and prepare them for the many opportunities Indianapolis has to offer, there’s also a deep-seated obligation to help protect local communities and public spaces. Avigilon allows it to do both — and even better, the solution will be able to scale with the university as it evolves and expands in the years ahead.
Round table discussion
Traditionally, dealer-installers and/or integrators provide the front line of support to end user customers after a sale. Because integrators assemble and provide the “solution” – often using products from multiple manufacturers – they are most familiar with the total system and can troubleshoot any problems. However, manufacturers may be better equipped to deal with specific problems after a sale and also to provide a variety of resources to end-users. It’s a delicate balance, and the best approach may be dependent on the product or even the market. We asked this week’s Expert Panel Roundtable: What is the role of manufacturers in providing support to end user customers after the sale?
Video management systems (VMS) have been around almost since the advent of IP cameras. During those years, VMSs have evolved from software that provides basic functionality to more user-friendly systems offering a growing list of capabilities, many of them related to analyzing data as well as recording and displaying video. But the evolution is far from over. We asked this week’s Expert Panel Roundtable: What’s new with video management systems (VMS), and what are the new opportunities?
While unpacking our bags from a trade show, it is interesting to consider the dominant themes and trends we heard and saw at the show. So it is with the recently concluded Global Security Exchange (GSX) show in Chicago, presented by ASIS International. Amid all the product promotion, training sessions, networking and tired feet at the show, what really stood out? We asked this week’s Expert Panel Roundtable: What was the big news at the GSX 2019 trade show in Chicago?
How to Choose the Right Solution for Video Data to Enhance Security and Operational IntelligenceDownload
Video management software: Manufacturers & Suppliers
- AMAG Video management software
- Milestone Video management software
- Video Storage Solutions Video management software
- Axis Communications Video management software
- Vicon Video management software
- Avigilon Video management software
- Bosch Video management software
- Vanderbilt Video management software
- March Networks Video management software
- AxxonSoft Video management software
- Hanwha Techwin Video management software
- FLIR Systems Video management software
- Qognify Video management software
- Verint Video management software
- MOBOTIX Video management software
- Verex Video management software
- Meyertech Video management software
- IDIS Video management software
- eneo Video management software