Switches

A substantial focus of the security industry is on the selection and installation of security systems, and there is no doubt that this is a critical element of the process. However, in order to ensure that security systems such as access control, video surveillance, intrusion detection and panic alarms deliver on ‘game day’, an equal if not greater emphasis has to be put on the actions that are taken after the installers have closed the doors on the truck and driven away. This article covers some important issues that were covered at the 2019 International Association of Professional Security Consultants (IAPSC) annual conference in Miami, Florida, where Frank Pisciotta, CSC, Business Protection Specialists, Inc. and Michael Silva, CPP, Silva Consultants, facilitated a discussion among security professionals on the topic. Backwards compatibility in access control solutions David Barnard of RS2 security highlighted the importance of backwards compatibility in access control solutions David Barnard of RS2 Technologies LLC highlighted the importance of backwards compatibility in access control software solutions. Reputable manufacturers are constantly evolving software products and it is critical that software continues to work with all installed hardware or owners will find themselves purchasing equipment a second time, which is never good news. An example, a case study with a client where the video management software upgrades were not backwards compatible through the mobile app and a small manufacturing site was looking at a US$ 75,000 price tag to upgrade cameras to make them compatible with the ‘updated software’. Risks of failures in door hardware products Jim Primovic from ASSA ABLOY cautioned about the risks of failures in door hardware products resulting in a failure to attention to detail in the selection and, in particular, the installation process. He explained the importance of using certified installers to avoid operation problems. In light of constantly evolving software revisions, how often does one see any additional training provided to end users when software updates are released? Charles Johnson of Open Options raised this important point and it is an excellent one. As organizations think about structuring maintenance agreements, it might be wise to consider ongoing training to cover software updates and ensure that end users can continue to optimize the features and benefits of software revisions. Software Support Kim Kornmaier of Honeywell mentioned another element of security system lifecycle consideration, which is ‘Software Support’. Maintenance agreements are available and will likely be offered from every installer and come in a variety of flavors. However, care needs to be exercised to ensure that whatever services and support are included, in the scope of a maintenance agreement, have a clear correlation between service and software upgrades versus the fee charged. Software upgrades and system testing Maintenance agreements should be avoided that simply guarantee the free replacement of parts (which may or may not ever get used, even after you pay for it). Services that should be considered include software upgrades, system testing and replacement of consumable parts, like back up batteries. Another key issue ties directly to periodically measuring and ensuring the risk reduction results of security systems, for example, with an access control system, there are several actions recommended for system owners, including: Conduct periodic door and alarm testing - This presumes users have installed all of the necessary parts to enable alarm monitoring). These tests should include the mechanical testing of doors and confirming door-held-open-too-long and forced-door alarms are properly reporting to the alarm client. Importance of harnessing door alarming capacity Excessive door alarms are an indication of either a user or system problem Excessive door alarms are an indication of either a user or system problem or all alarms should be investigated to determine root cause and corrective action needed. Organizations who fail to harness door alarming capability are giving away up to 50 percent of the system's potential benefit. Ensuring the integrity of the access control database is of prime importance. The failure to manage this can lead to unauthorized access and serious security incidents. This can be achieved in a variety of ways, but in the majority of risk assessments they have conducted over the years, it is common to find separated employees and contractor records with active credentials in the database. Ways to mitigate this risk include: Integrating your access control database with active directory (works for employees, not so well for contractors); Utilizing expiration dates on contractor credentials; Periodically manually auditing contractor and employee active badge reports for anomalies, which may indicate process weaknesses in the change management process; Utilizing the ‘use it or lose it’ feature in many software programs that automatically disable a credential after a set period of non-use (e.g., 90 days); and Establishing processes to limit the removal of certain badges from the site (e.g., those issued to contractors or temporary employees). ‘First Card Unlock’ feature Irregular schedules, holidays and natural disasters can result in access vulnerability. For instance, if access-controlled doors at a site are programmed to open on a timer and something prevents persons from arriving at work (e.g., snowstorm), a site may be left exposed. A mitigation technique against this type of risk would be to employ a concept called ‘First Card Unlock’. Under this feature, a lobby entrance to an office, for instance, would not enter into an unlocked state, until the first authorized employee presented a card and entered the workplace. Changing holiday programming in security systems Holiday programming in some systems needs to be changed on an annual basis Holiday programming in some systems needs to be changed on an annual basis. Managing holidays in an access control system results in doors staying secure which would otherwise be unlocked on a normal business day. Similarly, intrusion detection, duress devices and video surveillance systems can let users down without the proper care and feeding. Examples would include: A panic device fails to communicate an emergency situation because it was not properly reset or the wiring has been damaged due to poor installation. Panic devices should be regularly tested and ideally the activation during testing should be by a person who would be required to use the device in an actual incident. The objective here is to build competency in the persons who may need to activate a device discretely. Similarly, intrusion detection systems should be carefully tested to ensure that all devices are properly reporting to the panel and that the panel is communicating properly to the central station. If there are redundant communications channels, each should be verified. In the same way someone would conduct audits of active credentials in an access control system, it is strongly recommended that users perform a similar review with PIN codes, which have been assigned and would allow for an unauthorized person to disarm a system. Utilizing the failure-to-close feature to ensure that through collusion or negligence, if the last person out of a restricted area fails to arm the panel, the central station will notify a responsible party about the omission. Further, reviewing opening and closing reports might well detect inappropriate entries by authorized personnel which are indicative of suspicious or illegal activity. These features and reports will likely be at an additional cost, but they are important insurance to protect against insider threat. It is not uncommon to hear about an incident happening and during the investigation, the owner of the system discovers that the needed camera was not recording. Where video is not under routine observation, it is recommended to determine if your video management system can send an alarm in the event of video loss. This would allow for rapid remediation before the video loss is discovered in the course of an investigation. Avoiding degraded video quality over time In almost every case, degraded video quality is directly related to resource saturation With respect to video surveillance, as systems grow and evolve over the life of the system, organizations may experience degradation. Darren Giacomini of BCDVideo has studied this issue extensively and concludes that in many cases, installers or others are simply putting too many devices on a VLAN, which results in latency and other conflicts. Degraded video quality has a finite number of potential root causes. In almost every case, degraded video quality is directly related to resource saturation. The resources on a surveillance network consist of IP cameras, network switches, network uplinks, viewing stations, database management and archives. Resource depletions According to Giacomini, each of the resource shares a common thread. And, at the basic level, each of those items is nothing more than a purpose-built computer with limited CPU, memory and network capacity. When any of these resources exceed their capacity, the quality of service delivered will degrade. The following are common resource depletions that can degrade video quality and require a much deeper dive, but are included here as a starting point: IP camera CPU utilization is in excess of 85 percent; CPU elevation in the decoder or workstation decoding the video; and Network congestion or CPU elevation in the network switch. Maintaining the integrity of archived video data Giacomini indicated that the majority of the time degraded video is associated with resource depletion Giacomini indicated that the majority of the time degraded video is associated with resource depletion in one of these key components. Investigation of the potential causes can save time and effort, and prevent a video management software application from unduly being blamed for poor performance during its lifecycle. Also, on the topic of video, John Kampfhenkel, Director of Technical Sales at Veracity discussed the challenges that organizations face when video management system storage is undersized and the need to carefully plan for video retention of existing recorded data when the video system has to be expanded. This can be a problem organizations face and when they do, it is best to involve a video storage expert to determine options, costs and potential legal requirements for maintaining the integrity of archived video data. Selecting the right security technology Dependent on the level and type of integration between various systems, another challenge may be to preserve the integration between the two systems. System owners will need to coordinate carefully with installer(s) to ensure that a software revision to one system will not result in a disruption to a software level integration. This type of integration may require a delay in being able to upgrade one or the other application software versions until the integration can again be certified. Selecting the right security technology is an important element of an organization's security risk management. However, experts would argue that in terms of getting measurable results from technology, there needs to be a keen focus on sustaining activities after the installer closes the doors and drives away. By adhering to the consultant and manufacturers' guidance in this article, organizations can substantially reduce the risk to people, assets and information, and prevent criminal and terrorist incidents in the workplace.

One of the biggest obstacles security integrators face when deploying Layer 2 and Layer 3 high availability network infrastructures are restricted resources, whether it’s because they don’t have a large volume of network infrastructure or lack the network engineers needed to deploy these types of environments. As a result, security integrators can only take on a limited number of projects, in turn affecting their bottom line. With the BCDVideo Provisioning App, the system integrators can simplify the delivery of their security infrastructure by optimizing and automating the deployment of Layer 2 and Layer 3 high availability network infrastructures - all from a smartphone or tablet. This easy-to-use app not only simplifies this process but also makes deploying these infrastructures attainable by technicians with limited networking experience as DHCP is built into the actual switch core. Deploy network infrastructures By automating the deployment of these environments, security integrators can free up and scale their resources For the Layer 2 solution, up to 200 cameras can be dynamically host configured, or have the IP address pushed out to them automatically, which eliminates the need for a technician to manually complete this process. In addition, this solution features LPS, or port security, ensuring that once the IP cameras, workstations and servers are put into place, no other devices can connect to the network switch. By automating the deployment of these environments, security integrators can free up and scale their resources, and deploy network infrastructures both efficiently and correctly. When a user deploys a network right the first time, they ensure that they are not repeatedly rolling trucks to project sites to fix infrastructure-related issues, which lowers margins and profitability. High availability network deployments Using the BCDVideo Provisioning App, the user can get a project site back up and running within a matter of minutes if a switch were to go offline, and without having to call someone from IT or the security integrator to address the issue. Just replace the switch then push out the configuration template and move the cameras through the app. The BCDVideo Provisioning App makes otherwise complicated Layer 2 and Layer 3 high availability network deployments simple and achievable by even novice technicians. Any integrator can train their team to successfully deploy networks within an hour.

The compact SALTO Neo Cylinder is designed for doors where fitting an electronic escutcheon is not possible or required and can be installed on standard doors, server racks, gates, cabinets, electric switches, sliding doors and more. It’s available in an extensive range of models to suit almost any kind of door - from Europe to ASIA to the Americas. The SALTO Neo Cylinder provides the most efficient and convenient way of securing the user’s building and assets. The re-engineered clutch system design makes efficient use of energy, dropping consumption to impressively low levels resulting in 100,000 / 130,000 cycles with just one set of batteries. System standby power consumption is reduced, which extends the electronic cylinder’s battery life. The IP66-rated SALTO Neo Cylinder is weather-resistant, making it especially suitable for the outdoors in even the harshest of environments. Electronic access control Encapsulated safely inside the tough Neo Cylinder exterior is the absolute latest in electronic lock technology. Certified to the highest security standards, and pursuing ever-higher quality and reliability, the SALTO Neo Cylinder is designed to provide users the finest in safety and security. The SALTO Neo Cylinder offers value far beyond security, however. Using smart keys and cellphone technology with the SALTO Neo Cylinder allows users to manage access rights Of course, upgrading a mechanical door to electronic access control enhances security, but the SALTO Neo Cylinder provides greater control over the door by offering end-users access to audit trails, reports, alerts and so much more. Using smart keys and cellphone technology with the SALTO Neo Cylinder allows users to manage access rights - quickly and keyless - which is more secure than using mechanical keys. Connect keyless access There is also additional value in the flexibility, convenience and operational efficiency provided by the Neo Cylinder’s wireless technology. SALTO continues to release impressive technological innovations where connectivity between the door, user and system operations aids the growth of overall access control for any building application or access type. “SALTO’s new Neo Cylinder technology allows us to introduce customers, systems operators and installers to new experiences and to connect keyless access where we couldn’t have justified wiring a door before,” said Marc Handels, SALTO Systems. Access management platform “We’ve seen for years that electronic locking technology is an ecosystem that has continuous change and growth and we’ve had to consider how to best anticipate customers’ needs and recommend smart locking solutions that are easy to adopt and install." "The SALTO Neo Cylinder has more functionality and performance capability than any other cylinder on the market, allowing businesses to connect to their on-premises network via advanced SVN technology or the cloud with our SALTO KS cloud-based access management platform.” Cloud-based technology SALTO Neo Cylinder adds SALTO SVN-Flex technology, which increases reliability of the SALTO SVN Because the SALTO Neo Cylinder is compatible with SALTO SVN, SALTO BLUEnet Wireless and the SALTO KS - Keys as a Service - cloud-based technology, it can be switched to any of SALTO’s technology platforms at any time without changing the hardware. This allows businesses to decide which technology fits better with their security, operations and IT needs. The SALTO Neo Cylinder adds SALTO SVN-Flex technology, which increases the potential, efficiency and reliability of the SALTO SVN, yielding better security, control and convenience for users and sites. SALTO JustIN Mobile technology is onboard every cylinder. This gives users and system administrators the capability to send or receive a cellphone key to open any door or gate with an installed SALTO Neo Cylinder with their iOS or Android Bluetooth or NFC-enabled smartphone. Physical security needs This adds incredible convenience and efficiency for end-users in the field which is where a SALTO Neo Cylinder would most likely be used. JustIN cellphone app capability also complements usage of SALTO’s other management platforms: SALTO SPACE data-on-card on-premise management software or the SALTO KS cloud solution. For any building, function or model, SALTO offers the perfect electronic cylinder to fit any door. Available in the beginning of July of 2020, the SALTO Neo cylinder delivers an easy-to-use electronic locking platform that integrates all of the users physical security needs through smart, wireless and battery-operated smart cylinders, giving them all the latest user access information for virtually all of the doors in the user’s facility.

The Security Industry Association (SIA) has announced the 2020 winners of the SIA New Product Showcase Awards, the flagship awards program in partnership with ISC West recognizing innovative security products, services and solutions. Top among the winners – who were recognized July 9 during a virtual awards show – was Leica Geosystems, part of Hexagon, receiving the 2020 Best New Product Award. Since its inception in 1979, the SIA New Product Showcase has been the security industry’s premier product awards program. New products are reviewed by a panel of judges with extensive industry experience, and in 2020, following significant deliberations, the 30 judges presented awards for technologies covering 23 product and service categories. Leica Geosystems, part of Hexagon, received the Best New Product honor for its 3D Surveillance with Leica BLK247, submitted in the Emerging Technologies category. Building security The 3D Surveillance with Leica BLK247 is “a first-of-its-kind reality capture sensor for building security and operations,” said Leica Geosystems. “It is the latest product in the company’s BLK product line, a collection of reality capture, scanning and photogrammetry hardware and software. The BLK247 offers continuous, 24/7 LiDAR-based 3D monitoring and change detection within spaces. It does this using LiDAR, 3D digital fencing and continuous scanning to monitor buildings and spaces 24 hours a day, 7 days a week.” The prestigious Judges’ Choice Award was presented to Suprema Inc. for the Airfob Patch product, submitted in the Access Control Devices & Peripherals Hardware – Wireless category. “Airfob Patch is the world’s first mobile-to-RF-card signal translator, enabling mobile phones to communicate with the existing RF card readers,” said Suprema Inc. “Wire, batteries nor construction is required for installation. Airfob Patch charges itself by using the existing RF field signals transmitted from the RF reader. It transforms the RF fields into its own power source.” New Product Showcase Merit Award SIA is proud to present John Spooner with the 2020 SIA New Product Showcase Merit Award" Additionally, John Spooner – executive vice president at Alarm Detection Systems and an active volunteer judge in the SIA New Product Showcase program. Spooner received the New Product Showcase Merit Award, which recognizes an individual or company who, through their support of the New Product Showcase, demonstrates a commitment to the vision and mission of the program, contributes to its success and promotes the advancement of SIA and the security industry overall. “SIA is proud to present John Spooner with the 2020 SIA New Product Showcase Merit Award; John has not missed a single SIA New Product Showcase event since he began as an active volunteer judge in the program 17 years ago,” said Chris Grniet, chair of the SIA New Product Showcase Committee. “He has always been a fair and honest participant and has never hesitated to jump in and help whenever we need him. He has been exemplary in his commitment, participation and ability to help the group reach consensus.” Services and contributions “Following hours of panel-driven judging and technology demonstrations, SIA is thrilled to recognize the 2020 winners of the SIA New Product Showcase Awards for their innovative products, services and contributions representing the best new offerings in the market,” said SIA CEO Don Erickson. “SIA applauds all the honourees who received awards in 2020 and particularly Leica Geosystems and Suprema Inc. for standing out in this highly competitive field of entrants to earn the Best New Product and Judges’ Choice distinctions. Additionally, we congratulate John Spooner on receiving the 2020 New Product Showcase Merit Award in recognition of his many valuable contributions to this premier program.” Award winners The 2020 SIA New Product Showcase winners are: Best New Product Award Winner – Leica Geosystems, Part of Hexagon: 3D Surveillance with Leica BLK247 Judges’ Choice Award Winner – Suprema Inc.: Airfob Patch New Product Showcase Merit Award Winner – John Spooner, executive vice president, Alarm Detection Systems Category Awards Access Control Devices & Peripherals Hardware – Wireless Winner – dormakaba: BEST Switch™ Tech Access Control Software, Hardware, Devices & Peripherals – Wired Winner – Swiftlane: Swiftlane Access Control Honorable Mention – Altronix Corporation: Tango Anti-Terrorism/Force Protection and Biometrics Winner – Gibraltar Perimeter Security: G-1441 Ultra-Shallow Bollard Winner – IDEMIA: VisionPass Commercial Monitoring Solutions Winner – IronYun Inc.: AI NVR Edge Analytics Communications and Networking Solutions Winner – Axis Communications, Inc.: AXIS C8210 Network Audio Amplifier Convergence and Integration Solutions Winner – Blue Light: Blue Fusion Design, Diagnostic and Installation Tools Winner – Alarm.com: On-Site Wrap Up Emergency Communication Systems Winner – Verint: NowForce Emerging Technologies Winner – BioConnect: BioConnect’s Unified Mobile Access Solution Winner – IPVideo Corporation: HALO IOT Smart Sensor 2.0 Fire/Life Safety Winner – Kidde: Kidde Optica Smoke Detectors Hosted Solutions/Managed Services Winner – SiteOwl: SiteOwl Intrusion Detection and Prevention Solutions (Physical) – Wireless Winner – Alula: Slimline Touchpad Honorable Mention – Cartell: CW-SYS Wireless Driveway System Lock and Key Solutions Winner –Medeco: All Weather Padlock Honorable Mention – Abloy Oy: ABLOY® BEAT Mobile Solutions (Connected) Winner – CloudScann: Visual Intelligence Control Center (VICC) With VisualC3 Mobile Honorable Mention: Rapid Response Monitoring: rapidSMS Smart Home Solutions Winner – Alarm.com/Building36: Smart Water Valve+Meter Threat/Risk Management Software Applications Winner – Splan Inc.: SIVI™ – Splan Intelligent Visitor Insights Video Surveillance Advanced Imaging Technologies Winner – Axis Communications, Inc.: AXIS Live Privacy Shield Video Surveillance Cameras (HD/Megapixel) Winner – Bosch Security and Safety Systems: MIC IP Ultra 7100i Honorable Mention – Hanwha Techwin: PNM-9085RQZ Video Surveillance Data Storage Winner – Dragonfruit AI: Dragonfruit LiveArchive Video Surveillance Hardware and Accessories Winner – EIZO Inc.: FDF2711W-IP Video Surveillance Management Systems Winner – Airship Industries, Inc.: Airship EMS v5.4.5 During the 2020 SIA New Product Showcase virtual awards ceremony, in addition to the presentation of the overall and category-specific awards, attendees enjoyed hearing insights from New Product Showcase judges into innovations driving product advancements in the security industry.

SALTO Systems and BioCote in partnership announce the release of the new SALTO Neo Cylinder smart door locking solution that offers buildings increased protection against microbes to support a cleaner and more hygienic environment. SALTO Neo Cylinder The new SALTO Neo Cylinder is a compact smart door lock cylinder, which comes equipped with the advanced wireless access control design technology. The new solution is designed to provide smarter building management and can be installed on doors, where fitting an electronic escutcheon is not normally possible or required, and includes standard doors, server racks, gates, cabinets, electric switches, sliding doors, and much more. SALTO Neo Cylinder is a compact smart door lock cylinder, equipped with wireless access control design technology For nearly a decade, SALTO, in partnership with BioCote, the globally renowned antimicrobial technology solutions supplier, has incorporated antimicrobial silver ion technology in its smart electronic lock range, and supporting product hardware, such as the new SALTO Neo electronic cylinder product range. Integrated with BioCote antimicrobial technology By introducing BioCote antimicrobial technology to SALTO Neo cylinder range, SALTO helps to support a cleaner and more hygienic environment. This is of particular importance in healthcare applications or any public or shared space setting by improving the hygiene of common touchpoints and helping to prevent cross-contamination of microbes. BioCote is an antimicrobial agent that contains silver-ions which are engineered to provide continuous, built-in protection on SALTO product surfaces and hardware devices, such as the XS4 smart door lock range, SALTO Neo electronic cylinders, XS4 locker locks, and the SALTO wall readers. The antimicrobial agent works by binding with microbes and damaging their cells in a number of ways, disrupting their normal functions and preventing them from reproducing.

An essential component of modern network protection, firewall technology is increasingly relied upon as organizations secure distributed networks and rapidly expanding remote and mobile workforces. To ensure cybersecurity administration is easier and more accessible, SonicWall announces new zero touch enabled, multi-gigabit SonicWall TZ firewalls with SD-Branch capabilities, along with a redesigned cloud-native management console that helps streamline operations through fresh and modern user interfaces. "The new business norm is forcing organizations to rethink security for remote users and distributed networks," said SonicWall Senior Vice President and Chief Operating Officer Atul Dhablania. Multi-gig malware inspection “SonicWall’s new SD-Branch ready next-generation firewalls, along with re-engineered SonicOS, provide multi-gig malware inspection for increased security needs and advanced protection against threats hiding in the encrypted TLS 1.3 traffic." A cornerstone to its Boundless Cybersecurity platform, the new SonicWall TZ570 and TZ670 next-generation firewalls are the first desktop firewall form factor to offer multi-gigabit (5/10G) interfaces for connectivity with SonicWall Switches or other networking devices in SD-Branch deployments. Cloud-native management With the re-imagined OS, the speed of the interface feels like working on a powerful computer" Included on the new TZ firewall series, SonicOS 7.0 offers administrators a new security experience with modern user interfaces, intelligent device views, advanced security control, plus critical networking and management capabilities. Using SD-Branch-ready capabilities, connectivity and security to branch or distributed locations can be deployed within minutes, delivering unified visibility and threat detection from a single pane of glass. The new appliances can be managed via the new cloud-native Network Security Manager (NSM) 2.0, giving organization a single, easy-to-use cloud interface for streamlined management, analytics and reporting with innovative new user interface and user experience. 3X threat protection “SonicWall is not just a product, it's a community,” said Leaf Cloud Service Engineer Justin Archer. “It's a range of security products that work and work well, with an extremely strong team behind them who are willing to help if you get stuck. With the re-imagined OS, the speed of the interface feels like working on a powerful computer. It’s smooth and sleek and allows for a more granular dissection of what the firewall is doing. Paired with the new NSM, where the interfaces are practically identical, it is a GUI match made in heaven.” The new TZ series appliances complement the growing presence of affordable gigabit internet speeds and help organizations stop the most advanced cyberattacks without impacting network performance. Easier to deploy New TZ firewalls are easier to deploy and manage with the new SonicWall SonicExpress mobile app “The new TZ670 is the first desktop form factor firewall with multi-gig interfaces, is 5G ready and able to manage connected switches and access points,” said SonicWall Vice President of Products, Jayant Thakre. “With improved user experience and faster security inspections, the new TZ firewall series delivers SD-WAN, advanced security, and complete visibility for WAN edge deployments.” The new TZ570 and TZ670 firewalls can reach threat prevention speeds up to 2.5 Gbps, even with all security services on. Connect and secure up to 1.5 million devices or users - a 900% increase in maximum connection per appliance. For SSL/TLS connections, the TZ570 and TZ670 firewalls can secure up to 30,000 concurrent connections with DPI enabled. Already enabled for zero-touch capabilities, new TZ firewalls are easier to deploy and manage with the new SonicWall SonicExpress mobile app. This allows administrators to easily onboard TZ firewalls within minutes via an easy 1-2-3 process: simply register, connect and manage. The new TZ series also supports high-speed threat protection across traffic encrypted with the TLS 1.3 standard.

COVID-19 has been a thorn in the side of countless companies within the security industry and far beyond. Here, we speak with Richard Huison, Regional General Manager for the UK and Europe at Gallagher Security, who summises his personal experience from these recent months and how Gallagher has adapted in the face of pandemic-induced adversity. How has the COVID-19 crisis impacted Gallagher on a day-to-day basis? Gallagher was actually well placed as a result of work already in progress with a number of visionaries and innovators within our business, such as our CIO Neville Richardson. They are determined to put the business on the front foot, making it more digital and proactive in delivering high speed change and we had already been migrating to Microsoft Teams before COVID-19 first reared its ugly head. It’s part of our philosophy to make our business and the solutions we create as stable, reliable and resilient as possible. Gallagher has adapted to the new way of operating fairly seamlessly, while still working alongside the evolving guidance from governments around the world It means Gallagher has adapted to the new way of operating fairly seamlessly, while still working alongside the evolving guidance from governments around the world. When lockdown was imposed, we set about prioritising our clients’ needs and delivering on our commitments as a critical supplier. The Gallagher leadership team quickly rolled out the means to stay connected, positive and safe as each region went into isolation. Effective communication, both internally and externally, has always been a critical success factor for our business. That hasn’t changed with the more remote and virtual nature of our communication now and, if anything, it’s even more important both for business continuity and for the personal wellbeing of each and every one of our colleagues. We’ve quickly adapted to this new way of working and have even become quite adept at recognizing people’s contributions and acknowledging a job well done in new ways, such as using the emojis on Microsoft Teams. Perhaps the most striking example of this is our new European marketing manager Bethan Thompson, who joined Gallagher on 1 April, little over a week after lockdown was imposed in the UK. She has enjoyed the richest and most comprehensive introduction to the business from the safety of her own home armed with just a laptop and Teams. What can be the benefits of having employees working from home? There are many benefits of working remotely with productivity right up the top of the list. By reducing the unproductive time spent commuting and traveling to meetings, we are able to get much more done in a day. Add to this the reduction in stress and improved work-life balance and it makes for an impressive formula of happier, healthier and more motivated colleagues. And it’s still easy to measure results no matter where someone is working. We’ve quickly adapted to this new way of working and have even become quite adept at recognizing people’s contributions and acknowledging a job well done To be honest, before COVID, we didn’t disconnect enough, close the laptop, switch off our technology and allow ourselves NOT to respond instantly. But trust is an integral part of our culture at Gallagher and we can easily and effectively continue to champion the right balance and support for the team moving forward. How can employees ensure they keep a healthy work/life balance? Working from home can require some personal discipline around taking regular breaks and disconnecting from technology. I encourage all my colleagues to stay active and get regular exercise during the day. Taking time out allows you to process ideas with greater clarity, to be more creative, to plan your day and use your time more effectively – all of which is part of achieving that balance. And it’s important that we do switch off and close our laptop at the end of the day, which requires some discipline when you work for a business headquartered in New Zealand, where they are 11 hours ahead. It’s good to cultivate hobbies and welcome distractions that you are passionate about, to switch off from work more effectively. Personally, I love to be outside on a long dog walk with no technology. It’s liberating. Are you seeing that businesses are already beginning to think differently about their security? We have to remember why security is important. We all have a different view on how we should maintain business continuity. Yes, properties need a reliable detection and defense solution to resist the opportunist. With the mass migration to work remotely, business leaders are concerned that their IT systems are vulnerable to attack and we read daily about the growth in cyber-attacks. It’s common sense to protect your business with a suitable access control and intrusion detection system and the pandemic has proven to business the value of being truly resilient and able to still operate whatever circumstances ensue. What will be the biggest security challenges facing businesses over the next six months? In that timeframe, I don’t see us returning to how things were prior to the pandemic, so businesses will have to adapt to a new normal. We will have to adopt a more holistic view of security, encompassing safety, security and wellbeing, with our teams at the heart of that. In the new world, how can we maintain our teams’ safety at home, or limit them to certain floor space or introduce rotas for office attendance and keep surfaces virus free while they’re there? We need to be alert to where the next threat will come from and mitigate risk against both cyber and biological threat as we’ve seen a virus in either domain can be devastating. How is Gallagher meeting the evolving demands of the market? To be honest, Gallagher has always been ahead of the curve. We’ve been talking about competencies, compliance and resilience for decades, long before cyber became the buzzword. Everything we do is related to business resilience and continuity and security is baked in to our products and solutions at source, providing confidence and reliability for all of our customers.

Security consultants are on the front lines of trends such as “smart buildings” and the increasing demand for green technologies. We recently gathered together several consultants to reflect on what’s new in these areas, joined by a representative of HID Global. Participants were Chris Grniet of Guidepost Solutions, Brandon Frazier of Elert & Associates, Terry Harless of Burns & McDonnell, and Harm Radstaak, HID Global’s Vice President and Managing Director, Physical Access Control. SourceSecurity.com: What are your thoughts on the emergence of “smart buildings”? How do you see the concept expanding? How does making a building “smart” add value to it as an asset? Brandon Frazier: The term smart building has been a moving target beginning in the late 1800s with the electric thermostat. As I see things now becoming networked, becoming smarter, I think we’ll be able to aggregate a lot of data, and probably use that data. I think there will be new ways to use data for the average customer. Chris Grniet: Smart buildings have been a long time coming. It’s about green, sustainability, the ability to control your environment, and making sure you get the most efficiency out of an asset. To understand how an asset is being used is very important. A lot of clients these days are looking for occupancy calculations: Are my facilities being used to their utmost capabilities? What are my populations, and how do I control the environments? And is the real estate really worth keeping because so many people are working remotely? Harm Radstaak: I believe that smart buildings will bring our traditional security industry potentially into a new space, with data analytics and servicing end users, and channeling data to be used for green buildings, sustainability, space utilization. It’s important for our industry to know how we will make sure that data is secure and trusted for end users and to provide the correct technology, services and solutions. Terry Harless: Another thing is that smart buildings can be used for maintenance. In the security world, you can keep a log of how many people have gone through a door, or use it for maintaining batteries if you’re using wireless devices, or maybe maintain your locks when they have been cycled so many times. {##Poll36 - How do you make your security systems more green?##} SourceSecurity.com: How important is being “green” related to design decisions and product selection? How do you use green products? Frazier: The world of selecting electronics based on green criteria has always been very tricky. A lot of manufacturers have come out with “green products.” I’ve seen more power-efficient products, and we are seeing certifications on them. But it is very difficult, I think, to truly design a green technology-based system end-to-end. Not just single components but an entirely efficient system. Radstaak: I see it as absolutely a trend for end users to specify new buildings according to sustainability and green specifications. For HID Global and ASSA ABLOY, we see it as one of the megatrends worldwide. Green and sustainability are critical as we define our products and solution set and bring that back to the table in design engineering and product marketing. Harless: I’m on board and think green is good. But as far as helping with accumulating points for the LEED [Leadership in Energy and Environmental Design] certification, I have talked with several architects and engineers in the past who are LEED certified and discussed with them some of the green security products out there. For the most part, they say the products are not providing any points for them. They typically don’t want to waste the time of adding security into their evaluation. SourceSecurity.com: So the “green” that we have achieved in the security market is not translating into enough quantitative scoring to make a difference in the LEED certification. Frazier: I think our power usage is so miniscule compared to the big building systems that the savings we offer are just not worth their time (to document). Grniet: I have had some opposite experiences where we are able to contribute if we don’t call it a security category, but we put it in with the low voltage category, so now we have greener power consumption on my switches, my computing systems, people are putting OTNs (optical transport networks) in, and not utilising as much power on a floor-by-floor basis. Now I have smart power supplies, smart locks, green locks. Where the industry has always lacked is the sustainability piece. We talk about zero landfill projects. We talk about rare earth metals involved in these processes, and other materials; this industry continues to source from remote regions. Everybody is pitching “built in America,” but we all have to source something from abroad, and those are real challenges for the security industry. Not to mention the fact that, unfortunately, we ship everything in small packages – it’s all unitised. So we create massive landfills by doing that. There are some companies that have gone out and started packaging in mass relative to orders and said: “This is how we are going to ship, not on an individual piece-by-piece basis.” That has to speak to the entire supply chain relative to sustainability. Read part 2 of our Consultants' Forum series here

Increasing the quality of illumination with LED can help deter crime and improve the accuracy of video analytics One of the greatest challenges that indoor and outdoor security surveillance solutions face is lack of light. However, obtaining the proper amount of illumination for security goes beyond merely flooding a specific area with light. Without an adequate lighting source, video cameras are ineffective. When capturing only dark, blurry images and video, they can quickly become worthless to security staff or law enforcement personnel. On the other hand, too much of the wrong type of light can create issues like ‘hot spots’ and overheating, which can diminish crucial details and eventually cause irreversible camera damage. Fortunately, there has been a recent global shift that is sending users away from the old incandescent and fluorescent bulbs, and toward LED lighting. Regardless of the type of CCTV application, there are an abundance of reasons to stop using alternative types of illumination. Here are 3 of the most substantial. 1. Better Illumination And Clarity You would think it would be common knowledge by now that cameras need light to see, and well-lit areas provide less cover for criminals to commit crimes. However, it is still somewhat commonplace to have sites where either not enough lighting or the wrong kind of lighting is implemented. Increasing the quality of illumination in an area has the ability to deter crime, make other accompanying safety devices perform better and even improve the accuracy of video analytics. LED lamps are currently the only security lighting option that possesses a multitude of point sources, making it possible to  aim your light Integrators need a lighting solution that consistently performs, and when it comes to supplying the best operation, price, and durability; external LED lighting is the only choice. One particular aspect of external LED lighting that makes optimum illumination possible is the strategic uniformity of its design. External LED lamps are currently the only security lighting option that possesses a multitude of point sources, making it possible to literally aim your light by situating individual diodes in a specific angle or position. This type of alignment offers a more consistent and predictable light source than anything else on the market, eliminating much of the uncertainty involved in installation. This allows you to light a larger area more effectively and efficiently with nearly zero effort. 2. Faster Start-up Time Whether you are talking about protecting a utilities facility, school campus or international border, it doesn’t take long for an incident to occur. Unlike traditional HID (high intensity discharge) lights, which can take up to a half an hour to reach full competency, LED’s spark up immediately. The colder the climate of the area, the more difficulty the HID bulbs have getting started and functioning properly. Given that there are many places in the United States alone where temperatures can sit at or below single digits, it seems almost absurd to consider anything else besides LED lighting. This sizable flaw can be especially detrimental if attempting to set up any kind of crime deterring, motion detection solution. One of the most crucial components of a sufficient response system is reaction time. Having a sluggish start up regarding any component is much like having a 15 year-old guard dog laying in your yard. By the time the security lights get up and running, the offender has already committed the crime and vacated the premises. And as dependable as the old boy may have been in the years past, he is now just too darn slow. And with an industry that is quickly moving toward more effective real-time, situational security solutions, a hesitated response is the last thing desired. Unlike traditional HID lights, which can take up to a half an hour to reach full competency, LED’s spark up immediately 3. Increased Life Span And Efficiency Organizations have the opportunity to save thousands of dollars each year in energy costs, while increasing site security by switching to LED based illuminators. LED’s provide the lowest running cost currently available, with less than 100 watts needed for the most powerful of units. Not to mention, the majority of additional wattage needed for other types of lighting units is generally burned off in the form of unwanted heat, decreasing both quality and length of life. How much longer LED’s lasts when compared to the alternative is astounding. For example, the average life span of an incandescent bulb is about 1,000 hours; fluorescent bulbs last for around 10,000 hours, while LED’s can shine bright up an impressive 100,000 hours. That is 100 times longer without changing a bulb. Furthermore, installing LED’s not only saves money in the form of lower energy and running costs, but also provides a very low rate of bulb malfunction or failure. This cuts down on maintenance fees as well as possible down time that could result in vulnerability. Inspections and servicing of lights alone can be very expensive and time consuming. LED’s radiate much less heat, reducing the chance of insect complications and helping prevent hot spot development, again saving you time, money and frustration at every camera site. Enhancing Overall Security Solution As time goes on, the importance of strategic lighting becomes more and more evident for the security industry. The continual growth of technologically advanced video solutions (biometrics, crowd detection, motion tracking, etc.) demands a level of clarity and consistency that can only obtained through proper lighting. LED’s not only yield a lower running cost and better performance, they provide an enhanced level of control. The most important benefit of a security tool is not always how it performs independently, but how it increases the effectiveness of the overall security solution it is a part of.

Across the security industry, power supplies are too often an afterthought and the first item in an access control system to be value-engineered. However, when the power supply fails on a high-end access control device, the system becomes a very expensive paperweight. Fortunately, there are now power supply units available that can enhance system reliability by providing remote diagnostics and real-time reporting and analytics. There is also a mistaken perception that all power supplies are the same, says David Corbin, Director of ASSA ABLOY’S Power Management Strategic Business Unit. Access control and security applications Power supplies today are more important than ever for access control and security applications The fact is, a properly designed unit for today’s market must have a wide input range, a myriad of features, interface to network, have adequate transient protection, good surge capability and a demonstrated quality level for mission critical reliability, he says. “Power supplies today are more important than ever for access control and security applications,” says Corbin. “From heavy snowstorms in the Midwest and East Coast to the two million Californians that experienced unprecedented power outages, extreme weather conditions have created chaos for millions over the past few months. These events have resulted in students being locked out of schools, hospitals darkening and electronic keypads or card readers shutting down. With events like these on the rise, and an increased reliance on the technology we use to get in and out of the spaces we occupy, power supplies are critical for keeping systems up and running and people safe and secure.” ASSA ABLOY's LifeSafety Power’s FPO Intelligent Power Supplies and Helix Redundant Power Systems Installing right power supplies ASSA ABLOY has a range of products within the power supplies category, including LifeSafety Power’s FPO Intelligent Power Supplies and Helix Redundant Power Systems. ASSA ABLOY’s acquisition of LifeSafety Power in September expanded the company’s offering of smart integrated access control power solutions for OEMs, integrators and end-users. Other ASSA ABLOY power supply products include Securitron AQ Series Switching Power Supplies, and eco-friendly, linear, plug-in and solar power supplies, as well as Power over Ethernet (PoE). Access control is crucial to security and life safety, says Corbin. And without power, any protective system is useless. When the right power supplies are installed correctly, the system will have built-in backup power that will be triggered during an outage. Dependable power supplies, with regularly replaced and appropriately sized backup batteries, are critical to keeping occupants safe in an emergency event. Other ASSA ABLOY power supply products include Securitron AQ Series Switching Power Supplies Periodic testing of the battery When it comes to extreme weather conditions, the result of a power outage can lead to hazardous situations for employees, patients, residents and students, he says. Buildings that require power to gain access can leave people stranded outside or locked inside. “When access controls are disabled, intruders can easily enter buildings without notice, affording the opportunity for interruptions to power distribution, water supplies and other necessary public utilities,” says Corbin. Preparation for the next big power outage should include the sizing of power supplies to the system requirement with a reasonable safety factor for foreseeable system expansion and a battery set that is sized for operating the system for a period of time greater than the planned requirement, he says. Using a ‘smart’ power supply provides early warning of an impending failure; and consistent, periodic testing of the battery set keeps the system in peak operating condition. Predictive maintenance of access control Predictive analytics and data harvesting can help with predictive maintenance of access control Redundancy ensures that power remains available in the event of a failure, regardless of whether it is a blackout situation or a failure of the power supply itself, says Corbin. “In critical power installations where redundancy is vital, the system must have a properly sized and maintained backup battery,” says Corbin. “Additionally, further redundancy can be achieved via products like our Helix systems that provide for seamless switching between two different power supplies in the event of an electrical failure of one of the power supplies.” Corbin also notes there is a growing want and need for more data and analytics in the access control field. End users increasingly expect access control systems to be able to integrate with building information systems. Predictive analytics and data harvesting can help with predictive maintenance of access control and building systems. For example, intelligent power supplies can identify problems before they happen – such as performing periodic, automated battery tests and then notifying a central monitoring location and/or a facility manager of a battery that needs replacement. Lock operation can also be monitored on a real-time basis for failure or impending failure of a secured door opening, he says.

An area of technology that is shifting how we interact with our cities is the Internet of Things (IoT). The IoT already accounts for swathes of technology and devices operating in the background. However, we’re increasingly seeing these come to the forefront of everyday life, as data becomes critical. The decisions that this critical data is attached to must be made quickly. A living, breathing city must constantly be monitoring, assessing and utilizing data in order to ensure it keeps people safe and mobile. Delivering exciting opportunities Much like the arrival of Uber and Airbnb, the Internet of Things will deliver exciting opportunitiesThe search for an answer to the challenges of growing human urbanization is believed to exist in the smarter application of new technologies. Where once, electricity and the arrival of the elevator gave us vertical cities, today, we have the promise of the Internet of Things, Artificial Intelligence (AI), Big Data, micro-controllers (MEMS) and new materials to help manage a very crowded future. Data capture form to appear here! We are confronted with a perfect storm of risk factors and potential vulnerabilities as each of these connection points is potentially a source for a security breach. Much like the arrival of Uber and Airbnb, the Internet of Things will deliver exciting opportunities and new kinds of services, many of which we have yet to imagine. Priority control solutions However, there will be equally unimagined and unintended consequences, if only because, in highly complex systems with many connected and tightly linked elements, accidents are inevitable. “The journey to a smart city is incremental—you can’t flip a switch or force it. It requires complex integration and relentless innovation,” says Global Traffic Technologies (GTT) product manager Chad Mack. GTT provides priority control solutions that use analytics GTT provides priority control solutions that use analytics, cloud-based computing to link connected devices to improve mobility, public safety and transportation in cities around the world. GTT’s Opticom Priority Control mobility solution allows transit and public safety vehicles to request a green light at intersections, dramatically reducing the potential for intersection crashes and improving travel times and reliability. Increased connectivity “These intelligent priority management systems allow users to oversee and control the movement of vehicles that operate on a city’s streets,” Mack explained. The rise of urban centers and ‘Smart City’ initiatives enabled by big data, network of sensors and the Internet of Things bring a new set of challenges to future policing. There is now a growing consensus that technology transformation must be part of the overall solution While digital technologies have helped compress the reaction time of police all over the world, the increased connectivity can similarly be leveraged by criminals to carry out increasingly sophisticated crimes. There is now a growing consensus that technology transformation must be part of the overall solution. To keep cities and citizens safe, law enforcement must be armed with the right technology, tools, and processes to solve – or even prevent – the toughest crimes at faster rates. Proven criminal theories Many law enforcement agencies such as LAPD, Seattle and Florida Police Departments are using cutting-edge cloud-based crime prediction software to predict drug crime, gang crime, anti-social behavior and gun violence. Such crime prediction software works by analyzing data through a sophisticated algorithm that applies proven criminal theories to predict the top 10 to 20 spots where crime is most likely to occur over the next few hours. To do so, it leverages on a variety of factors, such as historical and recent crime data, real-time activity, weather forecasts, locations and other information. Once these ‘hot spots’ are identified, police officers can adapt their patrol schedule and frequency at these locations, making their presence felt in the area and thereby prevent crime from taking place. Read parts one and two of our Smart Cities miniseries.

Whether it is video analytic platforms to monitor traffic patterns or cameras deployed to help law enforcement ensure public safety, many cities are looking at advancements in video technology. Upgrade costs and technology compatibility issues are often front-and-center when it comes to blending new technology with existing infrastructure. For example, if the city law enforcement officials want to improve video camera image quality, which can improve the evidentiary value of footage in prosecutions, they may look at newer HD or IP-based video systems.   Upgrading To A Hybrid DVR System Applications include perimeter monitoring, public parking, city transportation, square/town safetyTo stretch a tight budget, a migration plan to an IP-based camera system could be phased in over time by centering the upgrade on a new hybrid DVR system. This way, both existing analog and newer IP-based cameras can be hooked into the system. For example, Hikvision’s Smart City Solutions include systems for government services, transportation and traffic management, or any combinations of these. Applications include perimeter monitoring, public parking, city transportation, square/town safety and temporary surveillance. Data capture form to appear here! Heart Of City Strategy Dahua Technology, a video-centric smart IoT solution and service provider, has introduced its ‘Heart of City (HOC)’ strategy, which is in line with the top-level design experience from hundreds of city projects. The strategy is based on the maturity of five technologies – artificial intelligence (AI), big data, cloud computing, IoT and 5G. The combination will enable the evolution of smart city 3.0 and bring great changes to our life, according to Dahua. A 300-plus camera city center video surveillance scheme in the UK city of Lincoln has been installed and commissioned using Dahua's cameras, monitors and switching equipment A 300-plus camera city center video surveillance scheme in the UK city of Lincoln has been installed and commissioned using cameras, monitors and switching equipment from Dahua Technology. The design of the new all-wireless encrypted system was based around delivering flexible technology, reducing the total cost of ownership, ease of installation, lower maintenance requirements, smart edge analytics and remote connectivity.   Future-Proof Radio Network Design Environmentally friendly aspects of the project included specifying lower-energy equipment, integrating remote support and recycling hardware wherever possible. The installation of the new IP full HD system and network is part of Lincoln’s smart city strategy – Vision 2020 – which seeks to harness new technologies to improve the lives of citizens. One of the results is the provision of free Wi-Fi in the city, working alongside the Dahua cameras using the same IP wireless network. Wearables are another new aspect of city surveillance system. For example, FLIR Systems, Inc. has announced FLIR TruWITNESS, a wearable sensor platform designed for city-level security and public safety operations. TruWITNESS combines video, audio, location data, Internet of Things (IoT) capabilities, and cloud and management software in one solution, allowing organizations to reach a new level of situational awareness. TruWITNESS is worn on an individual’s body or mounted inside vehicles and is designed for any public safety organization that requires on-scene, real-time mobile surveillance   TruWITNESS is designed for any public safety organization that requires on-scene, real-time mobile surveillance. Worn on an individual’s body or mounted inside vehicles, TruWITNESS includes visible-video, audio, global navigation satellite system (GNSS), gyroscope, accelerometer and magnetometer sensors. These sensors combine to send alerts and stream data to a central command center in real-time to ensure full situational awareness and global event handling. Featuring FLIR Neighbor Aware inter-device connectivity, TruWITNESS acts as an IoT device, triggering nearby TruWITNESS devices, fixed and motorized Pan-Tilt-Zoom (PTZ) security cameras, and other connected sensors to act upon an alarm event. TruWITNESS becomes a key component of FLIR Systems’ Video Management System, United VMS, which command centers use to manage video surveillance. United VMS combines video, audio, and other related data and makes it available for real-time situation management and forensic purposes. Video Analytics For Crowd Monitoring Crowd monitoring video analytics solutions continuously monitor vast areas instantly alerting police of any overcrowding areas. Qognify’s crowd monitoring video analytics solution was successfully used during the Maratha Morcha in the city of Kolhapur, India, on October 15th, 2016. The system monitored approximately one million protestors through 165 cameras installed across city. Smart threshold alerts were streamed directly into the control room while the crowd was building up, so that action could be taken before the crowd density reached dangerous levels, alleviating crowd safety and stability. Crowd monitoring video analytics solutions monitor vast areas instantly alerting police of any overcrowding areas At the core of the solution is Situator, Qognify’s advanced PSIM/Situation Management solution, which manages a myriad of security systems and sensors, including Qognify’s video management solution, from a newly built state-of-the-art Command and Control Center. Security operators and officials have advanced situational awareness of what is happening in their city and where. Automated, pre-defined Standard Operating Procedures (SOPs) were designed, in the local language Marathi, for handling routine security incidents as well as disaster management, ensuring that the most effective response is initiated, and procedures are executed in a consistent manner. Maintaining Law, Order And Safety Qognify also implemented its Safe City solution in Navi Mumbai, a planned township that was established to handle the population overflow from the overcrowded and ever-growing city of Mumbai, India. Together with CIDCO (City and Industrial Development Corporation, the agency established for managing the new city) and system integrator WIPRO, Qognify designed an integrated and holistic solution that helps Navi police to maintain law, order and safety.  Qognify’s Video Management Solution controls hundreds of surveillance camerasAs a planned township, Navi Mumbai officials have the benefit of operating in a modern environment, allowing them to maximize Qognify’s Safe City solution. The Qognify Situator is an advanced Situation Management platform, and Qognify’s Video Management Solution controls the hundreds of surveillance cameras throughout the city. Role Of Standards In Smart Cities “Standards can assist in successfully deploying a comprehensive [safe cities] system with multiple technologies into a single, cohesive entity,” said Per Björkdahl, Chair of the ONVIF Steering Committee. “With the ability to integrate various sensors and data from many different devices synthesized through one interface, government officials and law enforcement are afforded a more complete picture of their city’s security.”   Deployment Of Facial Recognition Technology Live video streaming within the smart and safe city’s infrastructure means video’s capabilities can go beyond simple evidence recording and evolve into a tool that allows operations teams to monitor and remediate against incidents as they are happening. Facial recognition technology can be added on to any video surveillance camera that is recording at a high quality This can be taken one step further with the deployment of facial recognition via live streaming video. Facial recognition technology can be added on to any video surveillance camera that is recording at a high enough quality to identify faces. The technology works by capturing video, streaming the live video back to a control center and matching faces against any watch lists that the control center owns. Importantly, the data of people who aren’t on watch lists is not stored by the technology. This technology can work to make the city safer in a number of ways. For example, facial recognition could spot a known drug dealer in a city center where they weren’t supposed to be, or facial recognition could identify if a group of known terror suspects were visiting the same location at the same time, and this would send an alert to the police. Read parts one and three of our Smart Cities miniseries.

With Razberi Monitor™, security professionals can securely and remotely monitor their physical security network during a time of social distancing. IT professionals can quickly review the cyber posture data in case of a cyber-breach. Razberi Monitor™ provides secure, remote visibility into the availability, performance, and cyber posture of servers, storage, cameras, and other networked security devices. Remote monitoring The tool simplifies the monitoring and support of a multi-site enterprise security system, predicts and prevents problems for security professionals while providing a centralized view that benefits both IT and Physical Security departments. We have listened to the surveillance industry and created our software platform to enhance relationships" According to Tom Galvin, Chief Product Officer, Razberi Technologies, "We have listened to the surveillance industry and created our software platform to enhance relationships and align Physical Security and IT departments. Razberi Monitor allows security professionals to be proactive by predicting problems." Aligning network and surveillance departments Razberi Monitor's software platform, paired with Razberi's video recording and switch appliances, has enabled Tropical Shipping to save on the cost of sending maintenance crews to check on potential issues in their US and Caribbean facilities. "Our network is highly distributed across the US and Caribbean with up to 125 users viewing camera feeds at one time. Razberi Monitor has helped us increase our camera uptime assurance and align our network and surveillance departments," said Chad Nelson, Director of Security, Facilities and Cargo Compliance, Tropical Shipping. "They now have a clear view of all operations, and it puts me in the driver's seat to be able to provide specific alerts to each port remotely, quickly and more efficiently than sending a tech to troubleshoot."

The world is constantly changing, with people, data and goods moving more fluidly than ever before. The security solution needs to move with it. New Incedo Business connects all security software and hardware within one platform. One can easily scale it up or down, based on one’s needs, to keep people moving and business growing. Together. People need different access times and entry points, and the access and security requirements change day to day – so, a static solution is no longer an option. Instead, a single, all-encompassing security platform should deliver connectivity, convenience and simplicity, keeping one’s premises secure and filtering access to manage the ever-changing movement of people. This is where Incedo Business comes in: a new solution for all types of premises, handling security while leaving one free to focus on growing the business. Incedo ensures employees, customers and goods are where they need to be. Incedo makes life and tasks easier and more efficient for everyone, from installers to end users. Facility managers enjoy more control and flexibility than they ever thought possible, maximizing return on investment, with Incedo Business able to scale quickly when needed. System administrators can do more within available budgets: initiating, cancelling or amending access profiles, and monitoring movement around their site in real time. Building users, meanwhile, get the individual access times and entry permissions they need. They can move freely without compromising the security of other people and equipment. Integrators can upgrade connected technologies and systems quickly, minimizing risk and meeting customers’ raised expectations of modern technology. Installers no longer need to wrestle with incompatible systems: easy interoperability is built into Incedo, meaning no more delays or unnecessary complexity. With Incedo’s modular platform approach, one simply chooses the security hardware and credentials one needs and the appropriate management system option. One can set exactly who can access which doors, and when, from the user-friendly Incedo Business software interface. When Incedo Business launches, one can pick the most suitable options from a growing range of Incedo-enabled security and access control hardware. Road-tested, award-winning ASSA ABLOY wireless digital locks and wired ASSA ABLOY wall readers secure all interior and exterior doors.  Also already available, a choice of card and token credentials helps users enjoy safe and convenient access to, and movement around, the premises. Incedo mobile keys add the flexibility to open doors with a smartphone. Incedo’s system management options, Lite, Plus and Cloud, scale from entry level up to cloud-based administration. One can manage multiple sites and third-party integrations, including security solutions like CCTV. Scale up and down, add or remove hardware and credentials on demand, or switch system management options, all within a single environment. Migration between Lite, Plus and Cloud options is always seamless in any direction, ensuring total flexibility for the business. Incedo moves with you, today and in the future However your business moves, an Incedo system moves along. Having a flexible platform, able to adapt as the organization changes, reduces total cost of ownership: one never needs to retrain staff or start over from scratch. New Incedo-enabled hardware from ASSA ABLOY and third-party providers will continue to be connected to, and made available within, the evolving Incedo platform. One picks the hardware and software configuration one wants, and can change one’s mind as often as one likes. Incedo guarantees flexibility and scalability in every way, to meet the security needs today and in the future. And because the security and operational challenges at a university, small hotel or hospital are not the same as those faced by a public building or corporate HQ, the Incedo ecosystem will introduce new, advanced user interfaces for the specific industry. “Incedo Business transforms the experience of using and managing a building. It is also the seed from which our revolutionary Incedo ecosystem will grow in the months and years ahead,” says Stephanie Ordan, VP Digital and Access Solutions at ASSA ABLOY Opening Solutions EMEA. “A future where doors are smarter, connectivity and movement are seamless, and access management is genuinely intelligent. This is our vision for Incedo and for those who will be using it.” Incedo™ Business embodies ASSA ABLOY’s vision to create a safer and more open world, keeping everyone on the move. Together. To learn more and download a free solution guide, visit https://campaigns.assaabloyopeningsolutions.eu/Incedo-business

ExcelRedstone is implementing an ambitious integration project, using Maxxess eFusion technology, at the first high-rise residential and hospitality development in the City of London for many years. Currently under construction, the £300m 43-story One Bishopsgate Plaza development will see security and building management technology operating seamlessly together in a setting that includes both new-build and listed conservation area structures. As well as having 160 new private apartments, when completed the development will include a 237-bed five star Pan Pacific Hotel, a public plaza and a Pacific Ballroom, promoted as the Square Mile’s first dedicated banqueting venue. ExcelRedstone selected eFusion for the project because of the flexibility it allows, enabling rapid integration, off-the-shelf, with a wide choice of security, safety and business-critical technologies. Umbrella management system “The customer wanted a seamless, single interface that allows front of house guest services to be linked to back of house functions and give the highest operator efficiency and enhanced customer experience,” says Matt Salter, Director, ExcelRedstone. eFusion provides an umbrella management system for an expanding choice of preferred technologies With its modular, building block approach, eFusion provides an umbrella management system for an expanding choice of preferred technologies for commercial, hospitality and mixed-use settings, including guest check-in, reservation & visitor management, access control, surveillance, and building systems. In use, eFusion drives efficiency and eliminates gaps in security by removing the need for operators to continually switch between systems. Video management system Two of the most important technologies being integrated by eFusion at One Bishopsgate Plaza are the full-featured, Oracle Hospitality Opera property management & guest service system, and a 266 door ASSA ABLOY wireless electronic locking solution. ExcelRedstone is also using eFusion to integrate Zenitel IP intercoms, a KONE elevator system, and the building management (BMS) system using the BACnet protocol, which will enable estate managers to optimize energy efficiency based on usage and occupancy. The eFusion integration also allows a more flexible approach with the surveillance system - for example, making it easy to use a choice of Axis cameras, with specialist mounts, in the listed conservation areas of the site, integrating them with over 350 Mobotix fixed lens and panoramic cameras through the highly-secure Wavestore video management system (VMS). Networking and AV systems ExcelRedstone is also responsible for networking and AV systems at the development The surveillance and other security systems will be monitored live from two separate control rooms, one for the hotel and one for the wider estate. As well as integrating these and fitting out the control rooms, ExcelRedstone is also responsible for networking and AV systems at the development. “Our engineers are pre-staging the entire system off-site,” explains Salter. “This is allowing us to test everything in advance and to reduce packaging waste and environmental impact on site. It also lets us work more efficiently, in step with the ongoing construction schedule, floor by floor.” Providing secure solutions One Bishopsgate is the latest of a growing number of mixed-use developments - including hotels, retail, office and residential complexes - to use eFusion to streamline security, safety and facilities management. “We are seeing a growing trend towards automation and centralized management, and the solutions being deployed at these locations are increasingly sophisticated – but that doesn’t mean they have to be complex,” says Lee Copland, Managing Director EMEA, Maxxess. “Quite the opposite in fact. By keeping things simple and integrating off-the-shelf with the widest choice of technologies, Maxxess is providing secure solutions that are easier to install and to use than traditional alternatives.”

DHL Express is the global provider of international shipping and courier delivery services, and has a major market share of express logistics in the Middle East with a strong customer base in Saudi Arabia. DHL Express has facilities at all the major airports and in most of cites in Saudi Arabia and the fastest clearance in KSA when compared to its competition. Saudi Arabia is one of DHL’s key markets and the delivery firm strives to be close to its customers here. But with facilities spread across the Kingdom, DHL faced issues in securing its critical assets. Particularly in terms of preventing unauthorized access to critical operational sites; unauthorized access for employees and contractors outside working hours; and unauthorized vehicle access to its warehouse facilities and receiving and responding to critical alarms. Intrusion detection Nedap’s AEOS access control and intrusion detection system was selected as the ideal solution One of DHL’s main aims was to switch to a new security system that would support all the latest access control and intrusion detection features, meet its business requirements and use its existing investments effectively Nedap’s AEOS access control and intrusion detection system, integrated with the Milestone VMS system, was selected as the ideal solution. AEOS is based on an open architecture, and offers flexible integration. So DHL was able to quickly implement its new access control and security system while retaining the investments it had made in existing readers and cards. RFID identifiers After using Nedap’s AEOS access control and intrusion detection system in one of the airport facilities, DHL decided to extend its use across the Kingdom. This set a roadmap for unifying all its facilities under the same access control and intrusion system. And ultimately, gave DHL the opportunity and flexibility to use the same cards across all its facilities. Nedap was able to provide secure, convenient access for DHL’s people and vehicles using RFID identifiers Through AEOS, Nedap was able to provide secure, convenient access for DHL’s people and vehicles using RFID identifiers. With the intrusion alarm system activated to restrict access during non-operational hours, unauthorized access to DHL’s operational sites has been prevented. And integrating AEOS with Milestone’s CCTV Video Management system has enabled DHL to receive graphical alarms on video walls. It’s also allowed it to view all related video footage associated with each alarm or event. SecuTronic, based in the Kingdom of Saudi Arabia, implemented the project successfully and efficiently. Flexible access control platform AEOS, secured and flexible access control platform has helped DHL Saudi Arabia to protect all its facilities, with access control and intrusion alarms, from one centralized control room. All the service points are equipped with a burglar alarm system and an enterprise-level access control platform connects all its sites across the country. AEOS has helped DHL to address all the security challenges it faced in Saudi Arabia and stay ahead of them, winning the trust of the customers by ensuring their shipments are secure. In addressing its security and operational challenges, DHL Saudi Arabia has been able to meet every TAPA (Transported Asset Protection Association) regulation. And by implementing such a secure monitoring system, it’s positioning itself as the last-mile fulfilment giant in the Middle East region.

ANSecurity, a specialist in advanced network and data security, announces the successful delivery of a project with New College Oxford to streamline its network architecture and strengthen its security by moving to a Zero Trust model. Founded in 1379, New College is one of the largest Oxford colleges, with some 430 undergraduates and 360 graduates. The college, together with 37 other academic institutions across Oxford, uses the University’s switched Gigabit backbone along with some centralized services, such as e-mail for students, backup, remote access, VPN systems and more while the individual colleges runs their own core servers and applications. Good technical knowledge The project aim was to join two separate networks that had multiple subnets in the same native VLAN The college decided it needed to upgrade its aging 3COM networking kit and after an evaluation process selected ANSecurity to help it specify, design and upgrade to new switches and a firewall from Juniper. James Dore, IT officer of New College at Oxford University, commented: “ANSecurity was a great company to deal with. It had good technical knowledge around the Juniper products and managed the project efficiently from start to end.” The project aim was to join two separate networks that had multiple subnets in the same native VLAN. This was overcomplicating the network because of how the VLANs had to be tagged and untagged when traversing the networks. As part of the move to a Zero Trust model, all users and server VLANs would be routed through the firewall. In addition, the project would also free up IP addresses from one of the subnets in order to re-allocate them to other colleges. High availability solution ANSecurity implemented a high availability solution using technology from Fortinet and designed and implemented a VLAN migration processes that by leaving the hosts in their original VLAN, allowed them to pick up IP addresses from a different subnet freeing up addresses to be re-allocated. The team from ANSecurity was easy to work with and had a deep knowledge of the network" “The design allows us to set up VLANs in a much simpler fashion, and is easier to manage while allowing us to better share resources across multiple colleges,” said Dore. “The team from ANSecurity was easy to work with and had a deep knowledge of the network and all the technologies we used. They have fielded questions from us at odd hours of the day and have kept us updated about new technologies on a regular basis.” Reducing annual charges It is estimated that the project will reduce annual charges related to client licenses, hardware and maintenance fees by several thousand pounds annually. The project would also offer the benefit of allowing three of the colleges to share access to core security platforms to better utilize the technology and reduce upfront and ongoing maintenance contract costs. The successful project, delivered on time and within budget, allowed the college to refresh its infrastructure and start a relationship with ANSecurity that resulted in it becoming the trusted provider for the college’s networking and security needs. “It is fair to say that they have never let us down and we value the relationship which is now into its 7th year and look forward to working with them on future projects,” concluded Dore.

Ping Identity, the provider of Identity Defined Security, announces its successful completion of the Financial-grade API (FAPI) conformance testing, as part of the process defined by Open Banking Ltd. This builds on Ping Identity’s previous success as the first identity platform to pass all 70 technical security tests, as set by Open Banking Ltd., with zero warnings. The most recent set of FAPI conformance testing evaluated the latest versions of the Ping Intelligent Identity platform, including PingFederate, PingAccess and PingDirectory, within a mock banking environment. Additional technical requirements It switches to an API model with structured data that utilizes a token model such as Open Authorization The inclusion of FAPI within the Ping Identity solution for Open Banking helps allow banks to overcome insecure practices such as screen scraping by using stored user credentials. Instead, it switches to an API model with structured data that utilizes a token model such as Open Authorization. FAPI is a technical specification developed as a multi-industry standard by the FAPI Working Group of OpenID Foundation (OIDF). It leverages OAuth 2.0 and OpenID Connect (OIDC) to define additional technical requirements for the financial industry and other sectors requiring higher security. For banks specifically, FAPI provides various advantages. This includes enabling applications to securely interact with financial accounts, while also enhancing the user’s ability to control security and privacy settings. Secure identity requirements In concurrence with the specification, OpenID Foundation maintains a cloud-based testing suite for conformance testing by banks, certified third-party security providers and platform vendors—such as Ping Identity. The Ping Intelligent Identity platform is used by hundreds of financial services enterprises, including many of the CMA 9 and Open Banking Ltd. itself. Additionally, FAPI is of increasing relevance to the growing number of new fintech start-ups in areas such as investment, wealth management, insurance, payments and even real estate. “This is significant beyond the Open Banking and financial services sector,” explains Rob Otto, EMEA Field CTO, Ping Identity. “Other digitally-focused sectors, with similar secure identity requirements, now have a proven template that can allow them to quickly deploy their own security controls, which have been stringently tested by the largest financial institutions in the UK.”

In the digital age, software is a component of almost all systems, including those that drive the physical security market. A trend toward hardware commoditization is making the role of software even more central to providing value to security solutions. Software developments make more things possible and drive innovation in the market. We asked this week's Expert Panel Roundtable: How do software improvements drive physical security?  

When it comes to security and to ensuring the integrity of gaming operations, today’s casino market is risk-averse. Regulations direct the required surveillance of table games and slot machines, while modern casinos are often sprawling complexes that have a variety of other risks to be addressed, too. We asked this week’s Expert Panel Roundtable: What are the challenges of the casino market relating to security and surveillance technology?

IP network dependability matters in physical security and safety applications, given that a company’s assets and people are at risk. There have been strides in the areas of network dependability, fault-tolerance, reliability, and survivability. However, networks (or affordable ones, at any rate) still cannot ensure near-100 percent uptime, which is why system designers acknowledge and plan for the possibility of a network outage. We asked this week’s Expert Panel Roundtable: How can/should an IP networked system adapt when network connectivity is lost?