TE Connectivity, a renowned provider of connectivity solutions and sensors, has maintained its place for the fourth year in a row among a growing number of employers to be named a Best Place to Work for LGBTQ Equality in the United States. Corporate Equality Index (CEI) By adopting policies ensuring antidiscrimination, equal medical benefits, internal training and education and more, TE earned a perfect 100 percent ranking on the Corporate Equality Index (CEI), a national benchmar...
RS2 Technologies, a provider of advanced access control solutions, will host its 2020 Annual Conference on Feb. 11-14, aimed at strengthening its relationships with existing partners and introducing the company’s latest technological advancements. The conference theme, “Set Sail for Sales”, encompasses the event’s goal of setting up RS2 partners with the tools, resources and information they need to be successful now and in the future. For more than 10 years, RS2 Technolo...
IWCE the annual event for critical communications technology professionals, unveils its full program for its 44th annual conference to be held at the Las Vegas Conference Center, March 30th to April, 3rd 2020. Organizers expect more than 7,000 attendees for this year’s five-day day event which offers a two-day expo, educational workshops, short courses, power sessions, keynote addresses, town hall meetings, and networking events. The event will also host over 400 exhibitors from April 1-2...
Pulse Secure, the provider of software-defined Secure Access solutions, announces a new distribution partnership with SecureWave, a data security and IT infrastructure value added distributor, to grow its sales channel across the Israel to meet accelerating demand for Zero Trust access security. SecureWave, part of the Exclusive Networks Group is present in more than 30 countries around the world, and maintains an active community of more than 350 partners. The company will offer the integrated...
Genetec Inc., a technology provider of unified solutions for enhanced security, operations and intelligence, announces its first ever attendance at BETT, the global meeting place for education buyers that attracts over 34,000 attendees. It will be exhibiting at the London ExCel on Stand NM65 from 22-25 January 2020. At the show Genetec will be exhibiting its technologies on an interactive stand that ensures visitors can get a true feel for the solutions and their capabilities. Representatives f...
ASIS International, the association of security management professionals, is pleased to announce it has published new State of Security Convergence in the United States, Europe, and India research conducted by the ASIS Foundation. Using survey responses from more than 1,000 security leaders from around the globe—plus more than 20 follow-up interviews—the study analyses the relationship between physical security, cybersecurity, and business continuity in modern organizations. Physic...
Konica Minolta is making the next big advance in intelligent video technology by launching the MOBOTIX 7 smart solution platform and the M73 IoT camera that uses it. The latest generation of MOBOTIX video cameras offers a whole new set of functions plus application solutions based on deep learning, opening up new possibilities far beyond traditional video security. The M73 comes with more than 15 apps integrated into its camera software, which can be used to optimize business processes in practically any industry. Integrated facial recognition MOBOTIX 7 is the by far powerful and decentralized and secure modular IoT video system" "MOBOTIX 7 is the by far powerful and decentralized and secure modular IoT video system based on ‘Made in Germany’ and Deep Learning modules, jointly developed with Konica Minolta" explains Gary Fletcher-Moore, Head of Sales – Intelligent Video Solutions, Konica Minolta Business Solutions (UK) Limited. "With the MOBOTIX 7 platform and its new range of intelligent apps we will revolutionize numerous IoT processes for our customers." By combining image sensors and environmental sensors with AI-based analytics, industrial enterprises can increase their production efficiency and improve preventive maintenance or fire prevention measures. For transport applications, the integrated facial recognition, traffic monitoring and object recognition capabilities ensure that drivers are immediately aware of hazards, thus improving road safety for drivers, passengers and other road users. High-Quality professional market The new MOBOTIX M73 IoT camera features high-octane processor technology, meaning it easily provides the latest state of the art in camera performance, such as 4K resolution at 30 fps or 120 dB WDR (Wide Dynamic Range). Only high-quality professional market and partner solutions are integrated In keeping with current demands, the camera is also highly energy efficient: despite a total power consumption of less than 25 watts (PoE+), each M73 is a complete video system that features 8-GB DVR as standard — so no additional servers or storage devices are required. The pre-installed apps come with a 30-day free trial, after which users can purchase a license for each app as required. Only high-quality professional market and partner solutions are integrated, all of which have been tested and certified by MOBOTIX as meeting the highest standards in terms of quality and cyber security. Intelligent video monitoring This opens up countless applications for use — for example, one of the MOBOTIX camera apps can detect when a building is in danger of becoming overcrowded. In this case, the camera immediately and automatically triggers a diversion for any further persons wishing to enter the building, thus reliably preventing accidents and panic. There are no limits to the applications the camera can be used for There are no limits to the applications the camera can be used for, and the solution platform is particularly suitable for sectors such as building engineering, energy, civil engineering, industry and production, public services, retail, healthcare, and education. The examples given above show that intelligent video monitoring means much more than simply recording footage and analyzing it. Highest level of cybersecurity Together with MOBOTIX, Konica Minolta aims to develop a multitude of other solutions based on artificial intelligence to help predict events and facilitate the early introduction of effective countermeasures aimed at protecting the environment, buildings, systems, people or animals. The MOBOTIX 7 and M73 provide apps with functions such as the ability to recognize faces, characteristics, age, mood or sex, as well as specialized custom solutions. "MOBOTIX 7 meets the requirements of a wide range of industries, including transport, retail, industry and public services, as well as fire prevention," says Gary Fletcher-Moore, adding: "The MOBOTIX systems had to have the highest level of cybersecurity in order to be released on the market in accordance with global standards such as ONVIF."
Sandra Jones, founder of Sandra Jones and Company (“SJ&Co”), announced her retirement after 45 years in the security industry, including serving on the Board of Directors of the Security Industry Association (SIA) for 39 years. Sandy co-founded and produced the Securing New Ground Executive Conference and created The International Security Conference’s (ISC) New Product Showcase. Sandy has been honored with many industry accolades including PSA’s Marcus Award, SIA's President's and Lippert Awards, SS&I's Hall of Fame and Security's Top 25 People in the Security Industry. Security industry veteran Fifteen years after founding one of the industry's first wholesale distribution companies, Sandra founded SJ&Co. SJ&Co became the most trusted security industry resource and consulting firm in the industry. Charles Durant, who joined SJ&Co in 2014, will take over the practice as Managing Director. Durant, former President of the GE Security & Life Safety Group and SIA Board Member, has been involved in the security industry for 30 years. Durant has refocused SJ&Co on M&A Advisory Services (both sell-side and buy-side), Valuations, and Exit Planning. I have never hesitated referring our members to Sandra Jones and Company for guidance and advice" Security consultants “Choosing someone to run the company took careful consideration and it raised the bar when my reputation and name were at stake. After working with SJ&Co clients for the past five years, it became clear he was the right person to lead SJ&Co going forward,” said Sandy. Bill Bozeman, CEO of PSA Security Network, stated “I have never hesitated referring our members to Sandra Jones and Company for guidance and advice. So when we needed assistance with acquisitions of USAV and CI Edge, my first call was to Sandy Jones." Acquire USAV and CI Edge He adds, “The involvement of Sandy’s associate Charles Durant, in structuring and negotiating aspects of the deal was invaluable. Acquiring a business requires knowledge and skill sets that differ greatly from my day job of leading PSA Security Network. Consequently, when dealing with the opportunity to acquire USAV and CI Edge I knew we had to call in outside help. I can whole-heartedly tell you that it was worth the investment. “
Door & Hardware Federation (DHF) has announced that its automated gate safety campaign, Gate Safety Week, has become Gate Safety Month. The Tamworth-based trade association launched the initiative in 2014; since then, the campaign has received increasing national attention and the support of some of the most influential organizations in the security, enforcement, inspection, education and safety sectors, such as HSE and The British Safety Council. “Such is the profile of Gate Safety Week, that despite already having a year-round presence, it seemed entirely natural to extend the focused campaign from just one week in October, to the entire month,” explain DHF’s Commercial Manager, Patricia Sowsbery-Stevens. “In support of this, DHF is offering a £35 discount on the one-day Level Two Award in Automated Gate & Traffic Barrier Safety training courses (both accredited and non-accredited), taking place during the safety awareness month. These fall on 17th October in Barnsley, and 22nd October in Tamworth.” Ideal for installers The course is to educate public on the dangers of poorly installed powered gates The courses, ideal for installers and maintenance engineers of automated gates and traffic barriers, will provide delegates with knowledge on the safety standards and legal practices in their industry. DHF’s continuing commitment to tackling the thorny issue of gate safety has shone a much-needed spotlight on unsafe automated gates and raised awareness of what proper installation and maintenance should look like, in addition to how to prevent accidents. In 2019, its objectives remain unchanged: to educate and inform professional installers, industry contacts and the general public on the dangers centred around poorly installed and maintained powered gates, in addition to how to report an unsafe gate and what to look for. Reducing safety risks associated with automated gates “When Gate Safety Week started in 2014, it was estimated that more than 70% of the 500,000 automated gates in service in the UK were deemed unfit for use, but as a result of our efforts, significant progress has been made, such as the launch of the industry code of practice, DHF TS 011:2016.” says Patricia. The code, which was updated in 2019, was created to reduce the safety risks associated with automated gates and traffic barriers to as low as is reasonably practicable and was created after discussions with HSE (Health and Safety Executive). DHF’s Gate Safety Week campaign has continued to gain real traction since 2014 and we’re delighted to extend this to Gate Safety Month; through our training programmes, technical specifications, and collaborative working, we have seen an encouraging improvement in the quality of gate installations as well as the knowledge of installers in the UK," concludes Patricia. "We will continue to work extremely hard to ensure that the risk of injury, or death, caused by automated gates is eliminated.”
The doors have closed on this year’s Global Security Exchange (GSX), held at Chicago’s McCormick Place this week. Presented by ASIS International, an association for security management professionals, the event offered six days filled with education and networking for the global security community. Attendance was strong with 20,000 registrants from more than 125 countries and 550+ exhibitors packing the convention center. Security professionals also engaged in sessions around the world via Global Access LIVE! streaming—with participants in more than 15 countries. “GSX serves as a powerful forum for convening security leaders across the globe to learn, share information and network,” said Christina Duffey, CPP, 2019 ASIS President. “I leave this year’s GSX more energized about our association, our profession, and our industry. I am eternally grateful to our Chicago Chapter and host committee for their strong support and look forward to GSX 2020, which will take place in Atlanta.” Four key factors affecting perceptions GSX 2019 launched on Saturday, 7 September, with ASIS member certification reviews and the start of continuing education workshops in support of professional accreditations. Sunday, September 8, brought a lively Town Hall providing attendees with an open discussion forum with ASIS volunteer leaders. Monday, 9 September, the keynote address was delivered by geopolitical expert and author Ian Bremmer, Ph.D., covering the most pressing risks, trends and economics around the world. More than 3 million people are moving into urban environments every week” He described four key factors that are affecting global perceptions and can stoke conflict and uncertainty, including the decline of the ‘social contract’ (i.e., flat wages, scandals involving privileged class, and sense that government and employers no longer represent the needs of the people they serve), immigration, the ‘forever’ wars (i.e., the 18-year conflict in Afghanistan), and the role of social media in stoking division and fears. He also cited news headlines, including the consequences of Brexit, China’s global investments in Western Democracies, and the lack of a “Plan B” in dealing with Iran. New innovations in security profession The GSX Exhibit Hall opened Tuesday, 10 September with more than 550 exhibitors and innovative feature areas including the GSX Disruption District, X-Learning stages, and the D3 (Drones, Droids, Defense) Learning Theater, and new this year, the Startup Sector pavilion, highlighting new innovations in the security profession. Tuesday’s General Session speaker, Steve Demetriou, Chair and CEO, Jacobs, spoke on changing times. According to Demetriou, “Today, more than half the world’s population lives in urban environments, and more than 3 million people are moving into urban environments every week.” John F. Kelly, retired four-star general, former U.S. Secretary of Homeland Security and White House Chief of Staff, kicked off Military and Law Enforcement Appreciation Day on Wednesday, 11 September. General Kelly also touched on changes in Department of Homeland Security (DHS) agency structures and policies since 9/11 and described how the dramatically increased collaboration across the intelligence and enforcement agencies in recent years has made the country much safer. Evolving world needs security practitioners Tarah Wheeler emphasized that the world requires security practitioners to continue to update their thinking New to GSX this year and a first for the security industry, 12 companies were selected to compete in the first-ever GSX Pitch Competition. The closing general session featured Tarah Wheeler, Cybersecurity Policy Fellow at New America, who emphasized that the evolving world requires security practitioners to plan ahead and continue to update their thinking. “We are at GSX because we want to be fierce protectors,” she told the audience before providing valuable guidance on how to prepare before an incident response is required. “I think like a bad guy so I can keep people safe—and you should start thinking like a bad guy too.” Deviant Ollam, Physical Penetration Specialist with the CORE Group, gave the closing Game Changer session alerting the audience to the many ways that potential “bad actors” can gain access to sensitive company data, resources, and facilities. Ollam described three distinct attack surfaces—physical, digital, and human—and pointed out that attackers often find the most vulnerable points at the intersections of these areas, where the responsibility may not be clear and protective procedures may be weak. Free access to security education He emphasized the potential value of penetration testing, and encouraged testers to help make the world safer, saying “If you’re not making the blue team better, you’re not doing your job.” Expanded for 2019, the Security Cares program was created to empower and positively impact the local communities serving as GSX host cities. Now in its fourth year, the program connected leaders of Chicago area community organizations and small- to medium-sized businesses with free access to valuable security education, networking, funding opportunities, and resources. GSX 2020 will take place September 21-23 in Atlanta.
Vantage Controls, a brand of Legrand | AV Residential Solutions, announced that it will exhibit its end-to-end human-centric lighting (HCL) solutions at an interactive demonstration at CEDIA Expo 2019. In Legrand | AV's booth 905, the company will showcase load controls, user interfaces including the new EasyTouch Glass, and programming software that comes together to provide precise dimming for tunable light fixtures utilizing the Lumenetix araya5 light engine – delivering the benefits of ‘Lighting for Life’ in residential spaces. intelligent lighting control with LED lamps HCL systems render these conditions indoors by combining intelligent lighting control with tunable LED lamps and fixturesOur internal clocks – or circadian rhythms – are daily cycles of biological activity based on a 24-hour period and influenced by regular variations in the environment, primarily the Earth's natural lighting cycle. We depend on this cycle for hormone production, metabolism, and sleep/wake cycles – basically our entire well-being. The optimal lighting conditions for humans are what we see outside. HCL systems render these conditions indoors by combining intelligent lighting control with tunable LED lamps and fixtures that have the ability to change their color tone or intensity to match the dynamic range of light. Integration with automated shading systems "'Lighting for Life' means not only enhancing the aesthetics of a space, but the physical, emotional, and mental well-being of its occupants," said Fritz Werder, vice president and general manager of Legrand Residential AV Systems. "Vantage's HCL solutions make it easy for integrators to meet the growing demand for this experience in residential spaces by reducing the complexity of the design, installation, and operation of tunable LED lighting systems. In addition, they offer seamless integration with QMotion's automated shading systems for the optimal balance of natural and artificial light." EasyTouch Glass modular keypad station Vantage's EasyTouch Glass modular keypad station combines powerful functionality with a sleek, contemporary designMaking its debut at CEDIA Expo 2019 is Vantage's new EasyTouch Glass modular keypad station, which combines powerful functionality with a sleek, contemporary design. Available with up to five programmable buttons for different scenes – such as ‘Welcome’, ‘Away’, or ‘Party’ – not only does the EasyTouch Glass allow users to set the lighting in a space with one touch, it can also incorporate control over shades, speakers, garage doors, and more. Completely customisable to each project, the keypad allows installers to mix and match colors for trims, buttons, and faceplates, while an inner-surface ink layering process ensures consistent color definition and reflectivity. Buttons are laser-engraved in a TrueType font, with the letters illuminated by adjustable RGB backlighting in the user's color of choice. An ambient light sensor automatically adjusts the backlighting based on the time of day, and users can easily determine which scenes are active based on the button's color or intensity. DMX-DALI-GATEWAY and InFusion Controller II Also on display at CEDIA Expo 2019 will be Vantage's DMX-DALI-GATEWAY and InFusion Controller II. For today's complex lighting system, the gateway provides 512 DMX channels, as well as 64 channels of DALI control. The Vantage controller is programmed to match the daily sunrise/sunset schedule shift throughout the year that best supports people's natural circadian rhythm based on the location of each installation. The controller integrates with QMotion advanced automated shading solutions for a human-centric experiencearaya5-enabled fixtures that are demonstrated to work with the Vantage controller include LF Illumination, WAC Lighting, and more. Vantage also works well with new LED light sources including Lumsatream low voltage lighting and other innovative color-tuning manufacturers. In addition, the controller seamlessly integrates with QMotion advanced automated shading solutions for a complete human-centric experience. Equinox glass LCD touchscreen controllers Other highlighted user interfaces will include Vantage's Equinox line of glass LCD touchscreen controllers for a smartphone-type navigation experience, and EasyTouch II keypads with up to five programmable buttons for control of lights and shades individually or in user-defined scenes. To quickly program complete HCL systems, Vantage's Design Center will be on display. The software makes it fast and simple for integrators to configure the intensity, hue, saturation, and correlated color temperature (CCT) of tunable lighting, while creating automated schedules and timers. At booth 905, visitors will also have an opportunity to experience how all Legrand | AV Residential Solutions brands – Chief, Da-Lite, Luxul, Middle Atlantic Products, Nuvo, On-Q, QMotion, SANUS, and Vantage – come together to deliver amazing AV experiences that transform the smart home. The company has also planned sweepstakes and giveaways at its booth, as well as several educational opportunities for integrators.
ASIS International, the association of security management professionals, released its Enterprise Security Risk Management (ESRM) Guideline, which takes a different approach to traditional security. The new guideline is the first strategic security management tool of its kind, elevating the security function by establishing a partnership between security professionals and business leaders to manage security risks. The objective of ESRM is to identify, evaluate, and mitigate the likelihood and/or impact of security risks to the organization with priority given to protective activities that help enable the organization to advance its overall mission. ESRM positions the security professional as a trusted advisor to help guide asset owners through the process of making security risk management decisions. Maintaining high performance over time “We’re very proud to provide this foundational tool to ASIS members—and the security industry at-large—to help guide them through adoption of ESRM within their organizations” said David R. Feeney, CPP, PMP, Chairman of the ASIS ESRM Guideline Technical Committee. The new guideline further outlines how the ESRM Cycle is built on a foundation of transparency ESRM recommends that security professionals maintain an understanding of the organization’s overall strategy, including its mission and vision, core values, operating environment, and stakeholders. Understanding this context will enable security professionals to effectively support and align with the organization’s strategic goals. The new guideline further outlines how the ESRM Cycle is built on a foundation of transparency, governance, partnership with stakeholders, and holistic risk management. By continually repeating the ESRM Cycle, security professionals can bring ESRM practice to maturity and maintain high performance over time. Global development of ESRM “We remain committed to the global development of ESRM, and the release of our ESRM Guideline demonstrates the ASIS Board of Director’s on-going support to formalize ESRM globally,” said Tim McCreight, ASIS Global Board sponsor of the ESRM Initiative. Security professionals can learn more about ESRM during the Introduction to Enterprise Security Risk Management classroom program on September 8 at McCormick Place in Chicago—the convening place of Global Security Exchange (GSX) 2019. ASIS members receive free digital access to the new ESRM Guideline on the ASIS website. Non-members may purchase a softcover or read-only copy of the Guideline online in the ASIS Store. GSX attendees can purchase a copy in the ASIS Bookstore onsite and learn more about ASIS standards currently in development by visiting the ASIS Hub (Booth #2027) in the exhibit hall.
Protecting against fire and security risks is an essential aspect of life for people and across all sectors. However, there is an increasing expectation and demand on fire and security providers, in areas such as education. The securitisation of our world paired with the rapid speed of communication and news updates means that young people especially have the potential to be more aware of potential dangers and threats to their own safety and the safety of those around them. Education institutions are large and sometimes sprawling sites that present considerable fire and security challenges. From Kindergartens to Colleges Each education site brings distinct challenges, with differing facilities and specialties, as well as the need to maintain the capacity of students, teachers and lecturers to study, learn and teach at the high level expected.Each education site brings distinct challenges, with differing facilities and specialties While some schools and universities are based in urban areas with a mix of heritage and high rise buildings, others are sprawled across green open spaces. Some of these sites have specialised sporting facilities, while others may be focused on engineering or scientific study, with costly technical equipment. Kindergartens and primary schools have their own unique requirements. Parents expect the highest safety standards, while schools require safety in addition to efficient facilities management. The demographic of these institutions is predominantly young children, who are often unaware of or only just learning about fire safety and personal safety. This creates a huge vulnerability and an added onus on teachers to keep their students safe. Facial recognition at West Academy of Beijing In response to this need, Chubb China upgraded the closed-circuit television (CCTV) system for Western Academy of Beijing (WAB) focusing on elevating video content analytic features, including maximised CCTV monitoring, automatic police calling, and a smart search solution. Complementing this, a facial recognition system capable of finding the exact location of a student on campus within 30 seconds was added, aided by real-time remote gate operation. This integrated and advanced system resulted won the "High Quality Educational Technology Suppliers for School" award for the WAB project at the 2019 BEED Asia Future Oriented Construction of Universities and Schools Seminar. This award recognizes outstanding solution design and project execution. Parents expect the highest safety standards, while schools require safety in addition to efficient facilities management Awareness remains important at university As students graduate from kindergarten, primary school, junior and senior school, they become more aware of fire safety, relevant dangers and how to protect themselves. Unfortunately, external dangers remain. There are particularly high stakes for university campus facilities managers The safety of students in a university environment is also critical. It is often the first time young people live away from their family home and have the independence of adulthood. For this reason, there are particularly high stakes for university campus facilities managers. In the eventuality of a fire, students could be at great risk and, beyond the immediacy of physical harm, this can have serious ramifications for the reputation of an educational institution. Integrated solutions Integrated solutions must be nimble and adapted to a range of site types including campus residences, recreational areas, open spaces and lecture theatres. Chubb Sicli recently identified and overcame these challenges through the installation of a full suite of fire safety and security equipment and services at Webster University Geneva. Established in Switzerland in 1978, Webster University Geneva is an accredited American university campus that offers programs in English to students interested in undergraduate or graduate-level education. Located in the Commune of Bellevue, just a few kilometres from Geneva's central station, the campus of Webster University Geneva includes five buildings in a park-style atmosphere. Full fire and security audit Chubb Sicli provided Webster’s fire extinguisher maintenance for over 25 years. This business relationship led to a full fire and security audit that identified the need for updates to the university’s security installation. The initial audit showed several improvements to the university’s security profile were needed.The challenge was to create and provide an effective and interconnected fire and security solution The challenge was to create and provide an effective and interconnected fire and security solution, enhancing the security of the student population and its ever-evolving needs. This included complete fire detection and intruder alarms for all five buildings, upgrades to existing CCTV systems, new video surveillance equipment and an automated fire extinguishing system in the kitchen areas. In addition to this integrated system solution, Webster University required access control for all main entrances, with the requirement that all documentation to be made available in English, because Webster is an American company. Customized solution Chubb Sicli’s quality, capability, and security expertise provided a customized solution for the unique educational establishment. Not only was the solution both tailored and integrated, the approach and planning were based on audit, fire extinguisher and emergency light maintenance, fire detection, intrusion detection, access control, video surveillance and Fire Detection. Through dedicated and integrated fire safety support, Chubb provides students and families peace of mind and security. From the moment a young child enters the education system, Chubb’s diligent and effective surveillance and fire safety systems work to prevent and protect, offering a new kind of ‘end-to-end’ service for education systems around the world.
Insider threat programs started with counter-espionage cases in the government. Today, insider threat programs have become a more common practice in all industries, as companies understand the risks associated with not having one. To build a program, you must first understand what an insider threat is. An insider threat is an employee, contractor, visitor or other insider who have been granted physical or logical access to a company that can cause extensive damage. Damage ranges from emotional or physical injury, to personnel, financial and reputational loss to data loss/manipulation or destruction of assets. Financial and confidential information While malicious insiders only make up 22% of the threats, they have the most impact on an organization Most threats are derived from the accidental insider. For example, it’s the person who is working on a competitive sales pitch on an airplane and is plugging in financial and confidential information. They are working hard, yet their company’s information is exposed to everyone around them. Another type of insider, the compromised insider, is the person who accidentally downloaded malware when clicking on a fake, urgent email, exposing their information. Malicious insiders cause the greatest concerns. These are the rogue employees who may feel threatened. They may turn violent or take action to damage the company. Or you have the criminal actor employees who are truly malicious and have been hired or bribed by another company to gather intel. Their goal is to gather data and assets to cause damage for a specific purpose. While malicious insiders only make up 22% of the threats, they have the most impact on an organization. They can cause brand and financial damage, along with physical and mental damage. Insider threat program Once you determine you need an insider threat program, you need to build a business case and support it with requirements. Depending on your industry, you can start with regulatory requirements such as HIPAA, NERC CIP, PCI, etc. Talk to your regulator and get their input. Everyone needs to be onboard, understand the intricacies of enacting a program Next, get a top to bottom risk assessment to learn your organization’s risks. A risk assessment will help you prioritize your risks and provide recommendations about what you need to include in your program. Begin by meeting with senior leadership, including your CEO to discuss expectations. Creating an insider threat program will change the company culture, and the CEO must understand the gravity of his/her decision before moving forward. Everyone needs to be onboard, understand the intricacies of enacting a program and support it before its implemented. Determining the level of monitoring The size and complexity of your company will determine the type of program needed. One size does not fit all. It will determine what technologies are required and how much personnel is needed to execute the program. The company must determine what level of monitoring is needed to meet their goals. After the leadership team decides, form a steering committee that includes someone from legal, HR and IT. Other departments can join as necessary. This team sets up the structure, lays out the plan, determines the budget and what type of technologies are needed. For small companies, the best value is education. Educate your employees about the program, build the culture and promote awareness. Teach employees about the behaviors you are looking for and how to report them. Behavioral analysis software Every company is different and you need to determine what will gain employee support The steering committee will need to decide what is out of scope. Every company is different and you need to determine what will gain employee support. The tools put in place cannot monitor employee productivity (web surfing). That is out of scope and will disrupt the company culture. What technology does your organization need to detect insider threats? Organizations need software solutions that monitor, aggregate and analyze data to identify potential threats. Behavioral analysis software looks at patterns of behavior and identifies anomalies. Use business intelligence/data analytics solutions to solve this challenge. This solution learns the normal behavior of people and notifies security staff when behavior changes. This is done by setting a set risk score. Once the score crosses a determined threshold, an alert is triggered. Case and incident management tools Predictive analytics technology reviews behaviors and identifies sensitive areas of companies (pharmacies, server rooms) or files (HR, finance, development). If it sees anomalous behavior, it can predict behaviours. It can determine if someone is going to take data. It helps companies take steps to get ahead of bad behavior. If an employee sends hostile emails, they are picked up and an alert is triggered User sentiment detection software can work in real time. If an employee sends hostile emails, they are picked up and an alert is triggered. The SOC and HR are notified and security dispatched. Depending on how a company has this process set-up, it could potentially save lives. Now that your organization has all this data, how do you pull it together? Case and incident management tools can pool data points and create threat dashboards. Cyber detection system with access control An integrated security system is recommended to be successful. It will eliminate bubbles and share data to see real-time patterns. If HR, security and compliance departments are doing investigations, they can consolidate systems into the same tool to have better data aggregation. Companies can link their IT/cyber detection system with access control. Deploying a true, integrated, open system provides a better insider threat program. Big companies should invest in trained counterintelligence investigators to operate the program. They can help identify the sensitive areas, identify who the people are that have the most access to them, or are in a position to do the greatest amount of harm to the company and who to put mitigation plans around to protect them. They also run the investigations. Potential risky behavior Using the right technology along with thorough processes will result in a successful program You need to detect which individuals are interacting with information systems that pose the greatest potential risk. You need to rapidly and thoroughly understand the user’s potential risky behavior and the context around it. Context is important. You need to decide what to investigate and make it clear to employees. Otherwise you will create a negative culture at your company. Develop a security-aware culture. Involve the crowd. Get an app so if someone sees something they can say something. IT should not run the insider threat program. IT is the most privileged department in an organization. If something goes wrong with an IT person, they have the most ability to do harm and cover their tracks. They need to be an important partner, but don’t let them have ownership and don’t let their administrators have access. Educating your employees and creating a positive culture around an insider threat program takes time and patience. Using the right technology along with thorough processes will result in a successful program. It’s okay to start small and build.
Growing up, I was surrounded by the military way of life as my father was a Captain in the Marine Corps during the Vietnam War and my grandfather and uncles all served in the military. Even from a young age, I knew I was going to serve our country. My 22-year career in the military includes serving in the United States Air Force, the California Air National Guard and as a reservist assigned to an active-duty Air Force unit. Training and development operations Over the course of my military career, I held a variety of assignments from starting out as a Gate Guard to becoming a Flight Chief and Non-Commissioned Officer in Charge (NCOIC) of a Security Forces section. I retired from the military as a Master Sergeant. After my deployment to Afghanistan, I joined Allied Universal as a security director. My 17-year career at Allied Universal encompasses roles including Service Manager and General Manager at the West Los Angeles Branch and leading the Training and Development operations and Fire Life Safety Division. In 2008, I was tasked to develop and implement the company’s Healthcare Division. Attaining meaningful employment opportunities Below are just a few reasons why the physical security sector is a natural fit for military veterans: Self-Discipline and Organization Coveted in Security Sector - I believe that the skills learned in the military, such as self-discipline and organization, have provided the necessary tools to be successful. I truly enjoy working with other veterans at my company as we all know that we can count on each other to get the job done right. This bond and sense of commitment to each other is always there. Multi-faceted Career Paths Available - The security sector also offers veterans the ability to attain meaningful employment opportunities with multi-faceted career paths. A veteran’s background and experience are highly valued in this sector and there are many positions to match our skill sets and expertise. The responsibility we have for those in our charge is really not any different than what we have learned in the military. Team Players - Teamwork is a lesson all military veterans learn. In the military, you live and work together, and are taught to support your team members and efficiently collaborate with the people around you. This is an invaluable skill in the security sector whether you are seeking an entry level or management position. No Military to Civilian Decoder Needed - Veterans need a ‘military to civilian decoder’ system to help explain the significance of their military skills and how they translate to the general employment landscape. The physical security sector, however, understands the language of the military and don’t generally require that military responsibilities be coded into language that non-military can understand. Securing mid-Level appointments The physical security sector features a wide variety of jobs from entry level, middle management to senior positions. A retired veteran with a pension may look to the security sector for part-time or full-time entry level work. Other former military, who are not eligible for retirement benefits, may secure mid-level appointments with the goal of climbing the ladder to the highest rungs. The flexibility and opportunity are unparalleled in the security sector. Veterans generally enter the workforce with identifiable skills that can be transferred to the physical security world and are often skilled in technical trends pertinent to business and industry. And what they don't know, they are eager to learn - making them receptive and ready hires in physical security environments that value ongoing learning and training.
Nigel Waterton recently joined cloud video company Arcules to lead the sales and marketing efforts as Chief Revenue Officer (CRO). He brings to the task the benefit of 22 years of experience building and managing large, high-growth technology organizations. Waterton joins Arcules from Aronson Security Group, an ADT Commercial Company, where he served as Senior Vice President of Corporate Strategy and Development. We caught up with the new CRO to discuss his position and to reflect on how industry changes are impacting integrators and manufacturers. Q: What fresh insights do you bring to Arcules from your previous positions? Waterton: Generally, most manufacturers don’t understand the business model of the integrator. And if they do, their programs don’t necessarily help achieve their goals. Since most manufacturers use integrators to get to the end user, they are often disconnected from truly understanding the customer, their organization’s business and its impact on the value of the security program. In my previous role, I spent most of my time bridging the gap between these two worlds. It gives me a great platform for understanding how to achieve that with Arcules. Q: How is ‘Chief Revenue Officer’ different from your previous jobs? I have the responsibility of driving innovation for the companyWaterton: While the title is different, the ultimate role I’m in isn’t too different from previous roles that I’ve held in my career. I have the responsibility of driving innovation and strategy for the company, as well as serving as a leader for the sales and marketing team and developing a sales and marketing strategy for the company. This position allows me to build on what I’ve learned throughout my career from an end-user and integrator partner perspective and brings that expertise into the fold of this young, fresh, innovative company that’s paving the way for cloud-based innovation in the marketplace. Q: Is there an industry-wide ‘culture clash’ between the IT-centric nature of cloud systems and the physical security market? How can it be managed? Waterton: Adopters from the IT and physical security worlds are a little at odds over the software-as-a-service (SaaS) offerings as a result of a disconnect with how the cloud is defined in both spaces. A lot of people and companies are creating their own notion of what cloud and SaaS mean. And without a common nomenclature in place, there is a lot of confusion among all users. Similarly, there is a clash among integrators around how to monetize the SaaS offering. This gap can be closed through increased awareness, education and the reiteration of how ubiquitous the cloud already is in our everyday lives. Q: From the integrator perspective, what is the impact of a transition to a cloud/SaaS model on how revenue is managed in the increasingly service-oriented security market? Waterton: Transitioning to a cloud/SaaS model shifts the mindset of the integrator significantly, as the focus changes from project-centric to more customer service-based impact. Becoming more service-minded creates a greater awareness of what the client’s needs are on a day-to-day basis and how that can be improved over time. When operating with a per-project focus, it can be difficult to create a more long-term impact on an organization. With a cloud-based, service-oriented model, integrators now have the ability to manage client expectations in real-time, which greatly increases their value proposition. Q: What about from the end user perspective? Waterton: There are so many benefits from the end user perspective, including the ability to remove the process of a large investment in capital expenditures (CapEx) and shift to a more manageable, predictable operational expenditure (OpEx). Not only does this allow organizations to adjust as needs change; it also prevents being locked into a long-term solution that might not be able to move with the speed of the company as it scales. That being said, the main benefit is the ability of SaaS/Cloud services to drive innovation and introduce new features as they’re introduced without additional investment from the end user. Q: What impact does the recurring monthly revenue (RMR) model have on the operations/management/cashflow of a supplier/manufacturer company? Waterton: Traditional manufacturers struggle with the introduction of a SaaS modelTraditional manufacturers struggle with the introduction of a SaaS model for many of the same reasons integrators struggle. They must sell the board and possibly their investors on a new valuation model as well as revenue recognition model. That is constraining their innovation in the market. Oddly enough RMR from a manufacturer’s perspective is very similar to the integrator model in that cash flow is more predictable in nature. An RMR model allows a company to grow strategically and innovate constantly, expanding and adjusting to cater to client needs on a daily basis while also providing the ability to look ahead and ensure we’re meeting the needs communicated to us in the market now and into the future. Q: What will be the biggest challenge of your new position at Arcules (and how will you meet the challenge)? Waterton: One of the biggest challenges we’re seeing — and one that will have a significant impact on my role — is the challenge of market adoption of SaaS/cloud services, as well as the awareness about why cloud is a significant part of the future of the industry. There’s also an opportunity to shift the conversation within Arcules from tech-focused outcomes to becoming practitioners of risk-based outcomes. We have to focus on the risk model for organizations, not technology. If we truly understand the risks to the organization, the tool will become apparent. Answering the questions: Why does a retailer lose product? Why does a facility experience vandalism? We have to understand the sociology of it because that’s how we can address what the service does in the marketplace. Q: Taking the various elements into consideration, what will the ‘physical security industry’ look like five years from now? Waterton: In sum, wildly different. It’s much different than what it was five or even 10 years ago, and with each leap, the industry has moved forward. Products are maturing, bandwidth is improving and the knowledge that we have is exponentially more advanced. There is increasing use of outside perspectives aimed at shaking up the ‘this is how it has always been done’ mentality that many organizations have suffered from. It’s going to look very different five years from now, and cloud-based initiatives will be the key to the success of many organizations.
Gallagher Security, a division of Gallagher Group, a privately-owned New Zealand company, is a global presence in integrated access control, intruder alarm and perimeter security solutions. Gallagher entered the global security industry in the 1990s with the purchase of security access control business Cardax. In the last several decades, the company has leveraged its experience in electric fence technology to develop a variety of innovative solutions used to protect some of the world's most high-consequence assets and locations. Solving business problems Among Gallagher’s recent innovations is the Security Health Check, a software utility that enables customers to run an automated check on their Gallagher Command Centre security system. To get an update on the company, we interviewed Richard Huison, Gallagher’s Regional Manager for the U.K. and Europe, who says he has a passion for technology and solving business problems. Huison says working in the industry for more than 20 years has shown him you can never stop evolving and adapting. Q: What are Gallagher's points of differentiation versus competitors? Huison: Gallagher’s strengths are in solving business problems outside of the normal access control and intrusion detection solutions. Enforcing company policy through compliance and competency is what really matters to business continuity. Using Gallagher Command Centre to oversee the security, health and safety and compliance brings true business value to the client who benefits from reduced costs and risk to the success of their growth and strategy. Q: What is the biggest challenge for customers in the security market, and how does Gallagher help to meet that challenge? Huison: A great solution fit is key. Where most fail is choosing a solution that does not meet the needs of the client in 10 to even 20 years’ time. As businesses evolve and grow, so must the security solution. In a recent conversation, a client had to replace a 300-door access control system that was no longer supported. ‘Why Gallagher?’ they asked. The answer: ‘If you had chosen Gallagher 10 years ago, we would not be having this conversation.’ Ensuing the system you choose is legacy-compliant is king. Gallagher’s brand is well known for protecting Critical National Infrastructure Q: Please describe Gallagher's geographic presence in the UK and Europe. Huison: Gallagher’s brand is well known for protecting Critical National Infrastructure. They choose to adopt our solutions because we meet the highest levels of resilience against cyber-attacks. Our ability to modernize legacy systems ensures the maximum return on investment with minimal disruption to business continuity. Gallagher solutions cover a broad mix of verticals, with strengths in high security, education and large corporate entities. Our Channel Partner network is continually growing so more clients can benefit from the diverse and powerful Gallagher Command Centre software. Q: Describe how Gallagher is typically integrated into larger systems. Huison: Our systems offer the flexibility of being standalone or globally networked via our Multi-Server environment. Most integration happens logically where data is pushing into our Command Centre database. The single point of truth allows for minimal data errors and efficiencies around manual input. The total cost of ownership is greatly reduced in allowing the system to work for the client and not the other way round. Over and above this, Integration into other solutions brings that rich data back to one software front end. Q: What is Gallagher's biggest challenge and how will the company seek to meet that challenge? Huison: Our biggest and continual opportunity is being a relentless innovator. We are not short of ideas and how we are bucking the trends with our solutions. Broadcasting these messages is not always easy in the digital age. This is why Gallagher is investing heavily in more shows, publications and specific vertical conferences globally. Q: What is the market's biggest misconception about Gallagher? Huison: Our brand is known for perimeter solutions with our monitored Pulse Fence. What many forget is we have a very powerful access control and integrated intrusion detection solution that meets Government standards around the world. We are unique in that all three can be controlled via one software platform that is cyber-resilient and infinitely configurable to suit many verticals. Q: What is your message to the security market? Huison: Many see Gallagher as only suitable for large and complex sites. I openly challenge our audience, speak to us and you may find we can provide an Enterprise Level solution that is delivered on budget and provide an outstanding return on investment for the client. Our pedigree of 80 years shows we never stop innovating and building that trusted advisor status with many lifelong clients.
The next chapter of the Pelco saga began in May when Pelco Inc. was acquired by Transom Capital Group, a private equity firm, from Schneider Electric. Since the acquisition, Transom Capital has been working with Pelco’s management and employees to define and direct that next chapter. “The more time we spend with the company, the more excited we are about the opportunity,” says Brendan Hart, Vice President, Operations, Transom Capital Group. In addition to his position with Transom, Hart has taken on an interim line role at Pelco as Vice President of Product and Strategy. After helping to oversee Pelco’s rebuilding phase, he expects to step away from daily involvement over time. “We have gained an appreciation for nuance [since the acquisition closed],” he said. “The channels, the relations, how people buy in this industry are very nuanced. Who’s gone where and who’s done what? The interplay of hardware and software. We have gained appreciation for the nuance. And we need to be surrounding ourselves with people who know the industry, who know the multi-dimensional areas.” Transition from analog to IP systems We have to focus on who our customers are specifically and understand their needs” It’s a “transformative moment in the industry,” says Hart, given industry changes such as price erosion and the transition from analog to IP systems. “We are about to go into the world of added intelligence. It’s an interesting time to buy a security company.” Hart says the Pelco brand still has value: “The market is rooting for us.” There is also a strong portfolio of people and products to build from. Pelco maintains its headquarters in Fresno, Calif., and has a presence in Fort Collins, Colo., near Denver, and a sales office in the New York area, not to mention many global employees who work remotely. A new CEO is being recruited; otherwise, “we have a great executive team” in place, including Brian McClain, COO and President, says Hart. “In defining the new company, we have to decide first and foremost what we want to be,” says Hart. “What can we provide customers? We have to focus on who our customers are specifically and understand their needs and use cases.” Part of defining the new company is to become more aligned with a specific set of verticals that fit with Pelco’s capabilities (although they are not saying which verticals those are yet). However, “we can’t ignore what we are today as we make the transition,” says Hart. Innovation in products We want customers to see innovation in products to a point when people will say ‘this is Pelco’" “We have to let the products and experience speak for themselves. We’re focused on getting our ducks in a row and going in a new direction, but actions speak louder than words,” he says. The changes will be “more organic;” don’t expect to see a big announcement. “We want customers to see innovation in products and customer support and get those things to a point when people will say ‘this is Pelco,’” says Hart. Although not exhibiting at GSX, I found Pelco occupying a meeting room near the show floor. The room gave the company a chance to respond to integrators and consultants at GSX who had questions about what was going on with the acquisition. “Everybody is rooting for us, and we wanted the ability to get out and say ‘we’re here, we’re doing things, and we’re excited about the future,’” said Stuart Rawling, Pelco’s Vice President, Market Strategy. “This is a time for people to come and see us who maybe haven’t seen us in a while.” By ISC West in the spring, Pelco expects to have a clear message of who they are and where they’re going, he says. Aligning needs of end user “We are excited about the work we are seeing internally,” which includes “aligning resources in the right way,” says Rawling. “The fruits of the labor are being seen internally now. We will be launching new products in the next eight months, although there will not be a defined moment in time when we say ‘this is it.’ It will just be happening. Next year will be an exciting time industry-wide, and product-wise, and Pelco will have a strong voice. Brendan and team have kept us extremely busy,” says Rawling, who also was part of Pelco in the “glory days” before the acquisition by Schneider Electric. We’re so optimistic, when you combine the people and the brand and what’s happening the market” “The work product has been so transformative mindset-wise for the employees. Everybody has had the opportunity to talk to the [new] owners about what type of company we are. We can set our own vision and get reenergized and get back to the core belief of what Pelco was and what it should be. We are the master of our own destiny, aligning needs of end user with the products we can deliver. We are putting the right processes in place that work for this market. It is an exciting prospect.” In the new era, Rawling expects to target marketing more toward end-users, because they have more influence on product selection than ever before, he says. End users often learn about new products online, so Pelco will be looking to target its marketing toward educating various vertical markets about available technologies and their use cases. “We’re so optimistic, when you combine the people and the brand and what’s happening the market,” says Hart. “We have to do the work. We’re excited about what we are seeing internally.”
H-Farm has a strong track record supporting innovation and creativity in European start-ups. The company focuses on skills development, new approaches to education and digital transformation. Its most recent transformation project involved an access control system — for its own offices. H-Farm needed a solution to streamline access management for lots of people at a growing portfolio of sites and buildings. H-Farm experiences rapid turnover of users, both because new businesses join regularly and because they organize up to 300 events every year. Battery-powered locks Any new locks would need to extend an existing Axis system, but without adding complexity for day-to-day administration. To meet their needs, H-Farm selected a combination of Aperio® handles, security locks and escutcheons, each easy to retrofit, so day-to-day work at their busy offices would not be disrupted by intrusive installation. So far, 40 Aperio® Online H100 wireless door handles, 6 Aperio® Online L100 wireless locks and 4 Aperio® Online E100 wireless escutcheons have been fitted across multiple H-Farm locations in northern Italy. All Aperio® battery-powered locks are wireless, so no ugly cabling runs to H-Farm’s doors. Because Aperio® offers wide range of battery-powered devices, H-Farm can choose the precise wireless lock for every application: the L100 lock protects doors with high security demands; robust H100 handles suit interior doors with high traffic. Wireless access control Aperio® H100 enables customers to add doors to their access control solution because cost per door is lower H-Farm interior doors are mostly secured with the new Aperio® H100 wireless handle — Intersec’s Access Control Product of the Year in 2018. The Aperio® H100 packs the flexibility and affordability of Aperio® wireless access control into a slim, cleverly designed door handle. Its standard battery slots inside the handle, ensuring a minimal footprint. ASSA ABLOY’s device design team incorporated electronics into the handle lever on the outside of the door, without jeopardizing security. Design has become a major feature of the H100’s appeal. H-Farm wanted devices to blend with the contemporary architecture of their new €101m H-Campus development. “Aperio® wireless access control hardware is solid, nice looking and perfectly fits our environment — solving our access problem,” says Alberto Aldrigo at H-Farm. The H100 and other Aperio® devices are easy to install; for the H100, basically two screws complete the job. Going forward, this will enable H-Farm to quickly bring new buildings into the same access system as they expand to fresh locations. The H100 fits around 90% of target doors with two main models: one for left-handled doors, the other right-handed. “The Aperio® H100 also enables customers to add more doors to their access control solution because the cost per door is lower,” says Tania Amico, Aperio® Sales Manager at ASSA ABLOY Italy. Seamless integration H-Farm managers want to control access to site doors, or bring entirely new premises into their access system The open architecture underpinning Aperio® devices enabled easy online integration with their existing Axis system via PRYSM AppControl. Remote operation from a single, central software interface is seamless, which makes administering the system easy. “The PRYSM AppControl software utilizes the integration Axis completed with Aperio®,” says Piergianni Marana, Key Account Manager at Axis. “And the AXIS A1001 Door Controller is based on open hardware, which makes installing and configuring an Aperio® wireless lock easy and seamless.” An Aperio® RS-485 Hub coordinates up to 8 Aperio® locks within a typical range of 15 to 25 meters, communicating with the admin system via the powerful AXIS A1001 IP Network Controller. One AXIS A1001 Door Controller can manage one wired door and one Aperio® hub, up to 9 doors per hub. AES 128-bit encryption ensures communication between lock and system is secure. Online Aperio® integration gives facility managers real-time status information about their premises. Aperio® locks are wireless, so there was no expensive or time-consuming cabling. The AXIS A1001 uses Power over Ethernet (PoE), which eliminates the need for power cables to the controllers, too. If needs change at a facility — perhaps H-Farm managers want to control access to more site doors, or bring entirely new premises into their access system — it’s quick, efficient and easy for an installer to fit Aperio® locks and integrate the doors with the AXIS Entry Manager control panel. To discover whether your existing security system is ready for wireless Aperio® locks, download a free, fast Compatibility Checker at https://campaigns.assaabloyopeningsolutions.eu/aperio-upgrade
Traka has launched a new downloadable white paper to open a discussion on the changing nature of retail banking in the UK, using latest case examples to consider branch management and shifting customer expectations. The white paper, titled ‘Shaping the retail banking industry’ looks at several factors influencing the sector, including the increasing expectations and values of customers demanding a more personalized branch experience. Key and equipment management Incorporating analysis from globally renowned financial services, including PwC, Accenture and Deloitte, the paper highlights the opportunities for innovation, together with collaboration and adoption of new operational processes. This incorporates key and equipment management to enable retail banks to deliver on top quality service. The future for retail banking could arguably also be cited as bleak and in a state of industry disruption" Says Mike Hills, Traka UK Market Development Manager and Author of the white paper: “Against a backdrop of negative press concerning the state of UK high streets, the future for retail banking could arguably also be cited as bleak and in a state of industry disruption, as customers move towards a more mobile-connected lifestyle.” Staff and customer security “However, our research in putting together this white paper tells a different story. That actually, the sector has a real chance to embrace the changes occurring and entice their customers, meeting demands for personal service. We found that brands riding the storm are taking small yet significant steps to tailor their services and make operational differences that are proving key to their success.” The white paper focusses on Traka’s experience with Nationwide Building Society to demonstrate how supporting operational efficiency can benefit banking staff and ensure they can focus on serving their customers, without compromising on security. Retail Banking security Mike concluded, “We have brought this white paper together using the latest research and intrinsic market reports, together with case evidence on the future of the retail banking industry and the issues faced by the sector to ensure long term success.” “Within this, we wish to stimulate debate and encourage views and contributions from as many different voices as possible. We look forward to your opinion, experience or comment on this matter of growing importance so together, we can look to support and shape the future of retail banking.”
PerpetuityARC Training, part of the Linx International Group recently delivers a risk and crisis management workshop for Lafarge Egypt (part of the LafargeHolcim Group) in Cairo. The training provided senior managers from across the organization with the knowledge and skills needed to manage resources during a crisis and operate within the organization’s crisis management and compliance framework. The intensive program was built collaboratively between PerpetuityARC Training and Lafarge Egypt and specifically tailored to its operating environment in the construction materials industry. Achieve successful resolution It was great to see them solving problems in a pressured, but safe environment"In a series of practical and theoretical exercises, Linx International Group Director, Angus Darroch-Warren, assessed and enhanced the ability and confidence of participants to apply their new skills to manage complex and evolving crisis scenarios, each requiring close collaboration between team members, in order to achieve a successful resolution. Security Director at Lafarge, Magdy Khorshid, stated: “The course was amazing, very practical and interesting to all and I received much positive feedback from all learners.” Angus commented: “The Lafarge teams engaged fully with the workshop scenarios. It was great to see them solving problems in a pressured, but safe environment, that allowed them to think through issues and respond using identified resources and procedures.” The workshop is the latest collaboration in a five year relationship between Lafarge Egypt and PerpetuityARC Training. During this time PerpetuityARC Training has delivered its security and risk related courses to employees and stakeholders in Egpyt and the UK.
Wintec (The Waikato Institute of Technology), established in 1924 is a major New Zealand Government-funded tertiary institution, which has three Hamilton campuses; a city site overlooking the central business district, Avalon campus on the northern outskirts of the city, and a horticultural campus at Hamilton Gardens. In addition, it has regional operations at Te Kuiti and Thames and also an office in Beijing. The Avalon campus, a ten-minute drive from the city, is home to specialist trades training facilities, a state-of the-art sport and exercise complex and custom designed facilities for the School of International Tourism, Hospitality and Events. The third Hamilton campus, the Horticultural Education Centre, is situated amidst the 58 hectares of Hamilton Gardens. On-Line distance education Wintec’s programs and qualifications are nationally and internationally recognized Wintec is one of the largest institutes of technology in New Zealand, and has more than 35,000 full-time and part-time students, more than 500 full and part time staff and eleven schools within its academic faculty. International enrolments exceed 1000 from 47 countries. A range of student services provide its domestic and international students with a high level of support so they enjoy a positive, safe and secure study experience. Wintec’s programs and qualifications are nationally and internationally recognized and its degrees have equal status to those from universities. The degree programs include Media Arts, Midwifery, Nursing, Occupational Therapy, Early Childhood Education, Business Studies, Engineering, Technology, Information Technology, and Sport and Exercise Science and a wide range of full and part time courses for those already in the workforce. Wintec is also recognized nationally in the delivery of on-line distance education for those unable to attend regular classes for reasons of geographical access or other constraints. Electronically controlled doors Wintec strives for a balance of unobtrusive yet robust control of site activity, essential for maintaining an open campus environment. Shane Goodall, Security Manager at Wintec, describes the approach to security as highly proactive and collaborative: “by focusing on preventing issues arising, we now have a minimal policing role and the crime resolution rate is high”. This environment is underpinned by Gallagher’s security system, a core access control, intruder alarms and integration platform. Wintec first installed the Gallagher system (formerly Cardax FT) in 1999 and has since migrated this legacy system to Gallagher’s latest security technology platform. Security for the entire organization, including satellite sites, is managed and monitored centrally from Wintec’s single Gallagher security system. Since initial installation, Wintec’s Gallagher access control system has grown from 7 to 240 electronically controlled doors in 2009, with another 40 planned - testimony to the scalability and flexibility of the system. Network friendly system communications The organization first installed 6 cameras in 2004 which has increased to 7 DVRs and 85 cameras Wintec has integrated its imaging system to the Gallagher system delivering a visual record which can be matched to the audit trail of events in Gallagher Command Centre software. The organization first installed 6 cameras in 2004 which has increased to 7 DVRs and 85 cameras (both analog and IP). Another compelling aspect of the system for Wintec is the scalability and TCP/IP network friendly system communications. As well as monitoring and controlling staff and student access, equipment including computers, TVs, printers, audio visual resources at Wintec are also monitored through the Gallagher system. The ‘Gallagher Hub’, a new computer laboratory offering comprehensive IT resources is open 24 hours. The Hub contains 125 workstations, and there are plans to extend that number. Active monitoring of equipment though the Gallagher system has significantly reduced theft. Students and staff have scheduled access to shared IT resources, classrooms and lecture theatres. Manage cardholder data ‘Cardholder Import’, an XML Interface, supports the importation of cardholder data including course enrolments from their student record system to Gallagher Command Centre. Shane comments, “Student card issuing is an automated process which is enrollment-driven – a student’s access privileges are assigned according to their enrolled courses.” “To implement this, we defined a rules-based allocation of access groups in the Gallagher system using the XML interface. The interface is ‘live’ so that changes in the student enrolments database are immediately reflected in the Gallagher system. The student’s updated access privileges come into effect without delay.” Staff that interact directly with students are now empowered to manage cardholder data enabling the security team to focus on security. Students and staff utilize Mifare SmartCard functionality extensively, embracing them as an integral multiapplication tool in their modern educational environment – SmartCards are used to issue resources from the library and as pre-stored value cards enabling prepaid printing and photocopying. In the near future they will also be used in Wintec’s Pay and Display car-park and potentially as passes onto city council buses. Electronic access control At Wintec, security is not viewed as a discrete functional activity relegated to security staff only Stewart Brougham, Director of Internationalisation at Wintec, says students have given very positive feedback about their ID cards. In particular, the ability to verify the identity of staff members from their ID access cards provides peace of mind for students. The end result is a people-friendly campus. Future enhancements of Wintec’s security may include the utilization of the CommCard solution from Gallagher to manage and monitor access to student accommodation. CommCard is a unique high level integration between the Gallagher Command Centre software and Salto off-line readers, delivering offline, non-monitored electronic access control for lower security doors. An overriding philosophy of collaboration has seen Wintec take a lateral approach to security, the value of which many organizations have yet to realize. At Wintec, security is not viewed as a discrete functional activity relegated to security staff only. The ongoing management of security is a joint effort between the security services team and the information services team. Increasing operational security The security services team manages the Gallagher system while IT looks after back end functions such as installation on the network and backup. Wintec has leveraged the convergence of security (access control) and other operational business functions recognizing the tremendous potential for reducing risk and increasing operational security, safety, performance and efficiency. Looking beyond simply controlling and monitoring who goes where and when on site, Wintec is harnessing the reporting capabilities of Gallagher Command Centre to meet regulatory requirements. The Gallagher system enables the institution to report on actual space utilization (not just space booking). Decisions are made for best use, and also to substantiate funding, based on these reports. “The key to space utilization reporting are the frequency of reporting and the integrity and reliability of information,” states Stewart Brougham. It’s a national issue for educational institutes in New Zealand. Extending external partnerships “For Wintec, reporting is about ensuring compliance with regulatory requirements and is also a staff time management issue – reducing the administration load on lecturers, who would otherwise have to track student attendance manually.” Brian Fleming, Director of Gallagher Channel Partner, Concord Technologies, sites this lateral application of a security system as key to maximizing the value of Gallagher to Wintec. Wintec has a strong relationship with Gallagher in the ongoing development of its technologies This collaborative philosophy extends to proactive external partnerships with their Gallagher Channel Partner, Concord Technologies, for the installation and maintenance of the Gallagher system, and with system designer and manufacturer, Gallagher. Having signed an agreement to continue in the capacity of a Gallagher field test site, Wintec has a strong relationship with Gallagher in the ongoing development of its technologies. Wintec’s success, in the last 5 years, as a test site reflects the competence of both its IT and security staff and the institute’s commitment to edge student services. Minimal training has been required. Software maintenance agreement There is open communication and information sharing between all internal and external parties involved, which means any issues that arise can be quickly addressed. Wintec has committed to a site maintenance plan with their security partner, Concord Technologies. The plan incorporates both software and hardware maintenance to ensure the system is maintained on the latest operating platforms within a known cost structure. A Software Maintenance Agreement also ensures enhanced ongoing system performance and reliability of the Gallagher system. Acknowledgements Gallagher would like to acknowledge the support of Wintec and security partner, Concord, with the development of this in-site study. Gallagher would also like to particularly acknowledge and thank Shane Goodall for the pivotal role he plays in championing the collaboration of these parties and for his outstanding support of the Northern Region Cardax User Group (NZ) in the capacity of Chairman of the group.
Located in the buzzing heart of England’s capital city, University College London is one of the top ranking establishments for higher education in the world. Founded in 1826, London’s first university institution, the College now has an estimated 28,600 enrolled students and 14,600 members of staff. Including agency staff, academic associates, and other visitors, UCL currently has a system of over 48,000 valid cardholders. Based primarily in the Bloomsbury area, UCL’s main campus is situated on Gower Street and includes departments such as biology, chemistry, economics, engineering, geography, history, languages, mathematics, philosophy, politics, physics, architecture and the Slade School of Fine Art, as well as the preclinical facilities of the UCL Medical School and the London Centre for Nanotechnology. Electronic access control UCL has been used as a location for a number of high profile film and television productions While the UCL Cancer Institute and Faculty of Laws are also nearby, notable College buildings include the original Wilkins Building and Gower Street’s Cruciform Building, previously home to University College Hospital. The University has further sites based elsewhere in and around London, such as the UCL Institute of Ophthalmology, the UCL Institute of Orthopaedics and Musculoskeletal Science, The Royal Free Hospital Medical School, and also the UK’s largest university-based space research group, the Mullard Space Science Laboratory, and UCL’s own astronomical observatory at Mill Hill. Due to its position within London and the historical nature of its buildings, UCL has been used as a location for a number of high profile film and television productions, including Gladiator, The Mummy Returns, The Dark Knight and Inception. The sheer scale of the University’s operations, with thousands of occupants fluctuating between its numerous facilities, has dictated the need for a comprehensive electronic access control security system – one which has evolved over many years. Physical locking controls UCL’s Security Systems Manager, Mike Dawe explains that while adhering to the University’s culture of ‘general openness’ on campus, Gallagher systems have been introduced as “a progressive response to the need for more security control on site.” Security throughout the University is managed by the Security Department of the Estates Division, which has responsibility for all the physical locking controls and electronic systems, as well as the provision of the security guarding service. By and large an open campus, a number of university buildings are free to visitors from the general public, while others are controlled by turnstiles accessible by valid cardholders only. Many other research areas are available only to those with specific security passes. Gallagher’s systems have been in place with the University since 1993 and were originally chosen for the Gallagher Commander Hardware’s ability to communicate effectively over long distances between buildings. Key industry challenges Following were the key industry challenges involved: Ensuring appropriate access to students/staff onsite Implementation of lockdown and evacuation procedures Controlling access to key University areas Protecting University property Providing unobtrusive but robust security Control and management of multiple systems Visitor time and access management Central records systems Full data integration was achieved in 2006 when the system was linked to UCL’s central HR Recognized by Mike as the ‘next important direction for the University’, the subsequent introduction of the Gallagher Access Control system (formally Cardax FT) in 2003 enabled Gallagher’s main security system to be integrated with UCL’s other data systems. Additionally, Mike highlights how “Gallagher’s ‘building blocks’ approach to programming the software also provided greater flexibility when using the system, while the network infrastructure enabled us to move away from our own discrete wiring.” Full data integration was achieved in 2006 when the system was linked to UCL’s central HR, student records and visitor records databases. Combining the regular ID card with a single access control card then followed, and validity is kept fully updated by the University’s central records systems. Currently the University has 101 buildings on the Gallagher system, which controls 939 doors, 32 turnstiles and 15 lifts. General perimeter control Typically, Gallagher security is used for the general perimeter control of the buildings, such as those with both turnstile access and a reception at the entrance, as well as additional control within College buildings to divide public and semi-public areas from departmental spaces. Gallagher systems also control UCL’s top security areas such as high risk research space and data centers. Describing UCL’s security operation, Mike explains how the Gallagher solution has been integrated with the inhouse HR, student and visitor records systems and filters duplications to ensure a single identity. This information is then fed through the Gallagher system to update cardholder records using an ‘import/export’ function. The Gallagher technology is also used to automatically send barcode information to the Library systems and update the student records system with student photos. Scheduled email notification reports are also sent regularly which, according to Mike, “has proved very useful for UCL’s high value areas.” Security operations team We routinely use reports and produce these in response to departmental concerns and requests" “We routinely use reports and produce these in response to departmental concerns and requests”, he explains. “Typically this is done by the security operations team, which analyses the information, along with CCTV data to investigate suspected crimes.” UCL is planning to integrate the Gallagher Security system with its existing CCTV system and will use this, in addition to the new Command Centre Premier client, to improve the provision of site information to the Security Control room staff. The University is also currently developing its import/ export process to automatically provide access levels based on person-type information, such as department, course etc. Gallagher would like to thank Mike Dawe, UCL’s Security Systems Manager, for his support with the production of this site profile. We would also like to acknowledge the support of our security partner, Reach Active Limited who has contributed significantly to the successful implementation of the Gallagher system at University College London.
After a period of decline, the number of pupils being expelled from mainstream schools is increasing, placing more pressure on the need for Pupil Referral Units and the security at these premises, which is vital for managing student and staff safety. ASSA ABLOY High Security & Safety Group offers a range of locks and doors suited to the sensitive needs of Pupil Referral Units and pupils in care. Fire Resistance Integrity All doorsets in the Secure Education range are independently tested and certified The breadth of doorset solutions means the High Security & Safety Group can specify products for every area and need of a secure education environment. From classroom doors and personnel doors to circulation doors and high-performance doors. All doorsets in the Secure Education range are independently tested and certified to achieve 60minute fire resistance integrity and insulation to BS EN 1634 from both sides of the door. In addition, all doors within the offering are tested in line with the Department of Health’s environmental design guide attack test for secure services, as well as meeting with DD171 & BS EN 1192 severe duty performance and strength, and are tested to PAS 24 enhanced security performance requirements. Secure Educational Facilities This guaranteed and certified level of performance gives building owners and users the peace of mind that all doorsets are fit for purpose, as well as providing the added level of security and safety often needed in secure educational facilities. Mike Dunn, Commercial Director for ASSA ABLOY High Security & Safety Group, said: “A recent report by the think tank IPPR, found the total number of children being taught in ‘alternative provision’ for excluded children is far higher than the total number of reported exclusions. This will inevitably mean increasing pressure on facilities, such as Pupil Referral Units, and the safety of staff and pupils within those buildings.” Added Level Of Security Pupil Referral Units are first and foremost a place of education" “Pupil Referral Units are first and foremost a place of education and therefore doors and locks must allow for this, grant access, as well as restricting permissions. However, an added level of security and safety must be considered and handled sensitively within these premises.” “Our experience and wide product range means we can advise on and supply doors and locks for every aspect of a secure education environment, mitigating any risk and ensuring a smooth specification process.” Doors within the Secure Education range come in a variety of materials and finishes, giving specifiers improved design flexibility.
Round table discussion
Technology advancements often come with new terms and definitions. The language of our marketplace evolves to include new words that describe innovations in the industry. In the skilled hands of marketers, terms intended to be descriptive can also take a new element of ‘buzz,’ often presaging exciting developments that will drive the future. We asked this week’s Expert Panel Roundtable: What new buzzword have you heard, and what does it mean for the industry?
ISC West 2019 is in the industry’s rear-view mirror, and what a show it was! The busy three days in April offered a preview of exciting technologies and industry trends for the coming year. We asked this week’s Expert Panel Roundtable: What was the big news at ISC West 2019?
The new year 2019 is brimming with possibilities for the physical security industry, but will those possibilities prove to be good news or bad news for our market? Inevitably, it will be a combination of good and bad, but how much good and how bad? We wanted to check the temperature of the industry as it relates to expectations for the new year, so we asked this week’s Expert Panel Roundtable: How optimistic is your outlook for the physical security industry in 2019? Why?