Glass windows and entryways give businesses a bright and welcoming feel. But they can be vulnerable to criminals looking for an easy way to break in after hours. To stop them in their tracks, Digital Monitoring Products (DMP) is pleased to introduce the new 1128 Wireless Glassbreak Detector. 1128 Wireless Glassbreak Detector Designed to detect the shattering of framed glass mounted in an outside wall, the 1128 Wireless Glassbreak Detector is a fully supervised, low-current shock and glas...
In my coverage of China Tariffs impacting the security industry over four recent articles, products on the tariff schedules routinely integrated into security solutions included burglar and fire alarm control and transmission panels, video surveillance lenses, HDTV cameras used for broadcast use cases and fiber optic media converters. The general ‘callout’ of ADP (Automatic Data Processing) devices and peripherals technically includes servers, workstations and microcomputers, all o...
GJD has hit the ground running in 2019 with the appointment of Jason Hill as the company’s Commercial Director. Mark Tibbenham, Managing Director of GJD has big plans for the British manufacturer of external motion detectors and LED illuminators, and has recruited Jason Hill to help deliver on his aspirations. GJD Expands In The US Commenting on the new appointment, Mark said: “Even though we were 2017 recipients of the Queens Award for Enterprise, International Trade there are a s...
ADT Inc., global provider of monitored security and interactive home and business automation solutions in the United States and Canada, has announced the unveiling of its newly redesigned smart home security system – the ADT Command Panel & Control Platform (ADT Command) – as well as a suite of smart security and home automation products at the Consumer Electronic Show (CES). This year’s theme, “Real Protection,” will highlight the products ADT offers to ensure...
With more than 50 percent of U.S. households projected to use smart home technology by 2023, Interlogix, a provider of security and life safety solutions, is ready with an array of security platforms that support smart devices and links to top interactive service providers. Interlogix is a part of Carrier, a provider of innovative HVAC, refrigeration, fire, security and building automation technologies. “We’re uniquely positioned to meet the demands of the smart home segment that&rs...
Maxxess will be at Intersec 2019 showcasing its latest advances in corporate risk reduction, improved people management and smarter hospitality access solutions - including new releases in its popular eFusion and Ambit solutions. The latest version of the VisitorPoint module within the eFusion security management platform will be showcased, offering a host of new streamlined functions for efficient people and visitor management. Harnessing current advances in cloud computing and mobile communic...
The newest addition to Viking’s line of VoIP paging speakers is a 2’ x 2’ drop-in ceiling tile IP speaker for SIP endpoint or multicast/paging. As an added benefit it can also make standard and/or emergency SIP calls. “Why pay extra installation expenses when you can simply drop in one of the most functional VoIP SIP paging speakers on the market today?” – Greg Yocom, Viking Electronics Engineering Manager PoE Powered Paging Speaker The 22TB-IP is a PoE powered paging speaker. It can operate as a SIP endpoint device for one-way and two-way voice paging. It can also operate as a multicast paging device with the ability to receive up to 10 multicast paging streams. A hard-wired button connected to the 22TB-IP can initiate a SIP phone call. The built-in microphone enables monitoring of an area in the event a silent alarm is activated. The 22TB-IP can be programmed to automatically adjust to ambient room noise. IP Programming Software Separate audio outputs from the 22TB-IP can connect to the line level input of an external amplifier or power up to 5 additional 8 Ohm speakers or horns. An on-board form-c relay contact can be programmed using the included IP Programming software to trigger a strobe light, door strike, doorbell and more.
3xLOGIC, Inc., a provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, announced a number of new products and innovations, led by the company’s new Facial Recognition camera. 3xLOGIC VISIX Facial Recognition Camera A special purpose, low cost, dual lens 2MP camera for instant face detection, identification, and notification of persons of interest (POI). Using camera-based analytics and 3xLOGIC’s exclusive Facial Recognition (FR) application and mobile app, users can review captured facial images and choose persons of interest to place on a watch list within the camera.Facial Recognition can also be used be used to identify VIPs or for accurate people counting" Using 3xLOGIC’s exclusive web-based Central Management Application in multi-site mode allows POIs to be added via standard AES encryption to one or multiple cameras at sites to notify locally via server or mobile app. “Customers have been searching for a low-cost solution for instant face detection and notification of persons of interest for a long time. Our new FR camera, in conjunction with our intuitive, easy to use server, and web-based and mobile applications, brings face detection technology to any SMB user, as well as to large retailers seeking to curtail repeat offenders engaged in shoplifting, disturbances, etc. Facial Recognition can also be used be used to identify VIPs or for accurate people counting,” said Mike Poe, 3xLOGIC Product Manager. VIGIL V250-16 Network Video Recorder (NVR) To enhance the company’s recording appliance line, they are adding a new 16 channel fully-integrated, intelligent video appliance. Pre-configured with VIGIL Video Management System (VMS) software, this 1U NVR is a highly cost-effective video management platform that combines all the key functionality of VIGIL VMS; unrivalled ease of setup; and 16 dedicated PoE ports for multiple IP devices. The V250-16 also includes alarm, serial, and audio inputs. Users can monitor their business with an integration to a wide variety of data sources including Point-of-Sale, ATM, access control, alarms, and audio devices. This data can then be tied to video, made searchable, and generate alarms based on specific, user-chosen criteria. Our new V250-16 fulfills the many requests to expand the IP camera capabilities of our V250 models" “Our new V250-16 fulfills the many requests to expand the IP camera capabilities of our popular 4 and 8-camera V250 models. Customers can now enjoy full 16 camera capability and processor improvements to the platform—all at a very attractive price point,” Poe added. Windows 10 On VIGIL And infinias Servers Windows 10 will begin shipping on all VIGIL and infinias servers and All-In-One edge recording appliances in January 2019. Windows 10, which features expanded hardware compatibility improvements as well as increased security, is the industry standard in OS and offers true 64-bit compatibility. Along with Windows 10 compatibility, 3xLOGIC is also introducing a new, streamlined and user-friendly recovery environment on all servers. PoE (Power over Ethernet) Splitter/Extender This small box created a big buzz at the 2018 ISC West show. It’s a PoE+ splitter/extender capable of taking one PoE+ CAT 5/6 run and splitting it into two, allowing the installer to either add an additional camera to an existing location, add an infinias access-controlled door, or install two cameras in one location. Applications for this device span IP cameras, thermal detection, or access control additions. For instance, a user can add a thermal imager to an existing IP camera location to provide an additional layer of protection. A PoE+ injector is required at the PoE switch to provide the additional power. The PoE Splitter enables the customer to leverage existing cabling infrastructure to increase their surveillance footprint while saving time and costly cable installation charges. 128GB SD Card Support For Multi-Sensor Device Customers can double the storage capacity of the current 64GB offering and enjoy the ability to host VIGIL ServerOur customers asked and we listened. The 3xLOGIC Indoor Multi-Sensor now has a 128GB SD card option. Customers can double the storage capacity of the current 64GB offering and enjoy the ability to host VIGIL Server, allowing the camera to record video to the onboard SD card, with full search capabilities in VIGIL Client, and in the View Lite II and infinias mobile apps. A true all-in-one solution, built-in Passive Infrared (PIR) sensors, 2-way audio with VIGIL Server, and digital I/O allow the Multi-Sensor to be an alarm annunciator, audio system, and video recorder, all in one, small unit. Protection For People And Property “These new products highlight our commitment to providing customers with leading edge, proactive security solutions that are key to the next level of protection for people and property, as well as providing data that presents an unparalleled view into the operational aspects of their business. This facial recognition technology extends our strategy of supplying highly-useful, real-time data that started with our thermal sensors and Multi-Sensor edge devices. “3xLOGIC’s global expansion is well underway and these innovations provide our partners with new opportunities, and their customers with the confidence they are operating in a leading-edge, secure, intelligent environment,” commented Bill Hobbs, VP of Sales for 3xLOGIC.
Inner Range access control products all include intruder detection systems certified as Grade 3, according to European Standard EN50131-1. The grading system reflects how skilled and prepared intruders might be. Grade 3 (on an ascending risk scale from 1 to 4) assumes intruders will have some knowledge of an alarm system and a comprehensive range of tools and portable electronic equipment. Many insurance companies will not provide business cover unless a Grade 3 alarm system is in place. Effective Solution Tim Northwood, General Manger at Inner Range, said: “Our intelligent access control systems always offer high quality intruder detection as standard. We know security is paramount, regardless of whether customers are looking for an Entry or Enterprise level product. So we ensure all our products include certified Grade 3 alarm systems.” Wireless devices, such as wireless motion sensors, can also be fitted to Inner Range products via partner companies Inovonics and Paradox He further added, “Combining intruder detection with access control also means customers don’t have to buy, install and maintain two separate systems, saving time and resources while also providing a more effective solution for access and security challenges.” Wireless devices, such as wireless motion sensors, can also be fitted to Inner Range products via partner companies Inovonics and Paradox. This is helpful for some listed and public buildings where wiring is difficult or prohibited for aesthetic reasons. Wireless systems are certified as Grade 2 but in some cases provide the only security solution. Multi-Application Support High levels of security feature throughout Inner Range systems. For example, the manufacturer’s access cards include MIFARE DESFire EV2 chips. These offer excellent security, privacy and multi-application support. Their Sifer readers deploy 128bit AES encryption from the card through to the door module, providing a far superior level of security than traditional Wiegand based card readers too. Inner Range has been a pioneer in the design and manufacture of intelligent security solutions since it was established in 1988. More than 130,000 Inner Range systems have been installed in over 30 countries. Customers include hospitals and high-security units, colleges, distribution centers and pharmaceutical companies. government and critical national infrastructure.
National Monitoring Center, NMC, a renowned brand in the alarm monitoring industry, and member of the Netwatch group, announced the appointment of industry veteran Norm Barton as Regional Sales Manager West, Proactive Video Monitoring services in NMC. The appointment supports the growing industry demand for Proactive Video Monitoring services. Proactive Video Monitoring Services Norm has extensive industry experience as well as a passion for the market and will be responsible for executing sales strategies in the western United States region" Barton will report to Nicola Oakie, Director of National Sales. Oakie commented on the appointment, “We are delighted to welcome Norm as we continue to expand our team to support this important growth segment. Norm has extensive industry experience as well as a passion for the market and will be responsible for executing sales strategies in the western region of the United States.” Barton comes to NMC with over 28 years of increasingly responsible Team Leadership experience in management and operations including having been President and CEO of FDS Integration, Inc. for several years. Video Monitoring Services Expert “Norm’s outstanding leadership skills, deep industry knowledge, and impressive record of building long-term customer partnerships make him a perfect fit for this pivotal role,” Oakie added. Barton is pleased to be joining the NMC team and has enthusiastically taken on this role. “It is a pleasure to be joining such a well-respected organization, and one that builds its reputation on truly serving its dealers with forward-thinking services and support. This is an incredibly dynamic, focused, and competitive industry in which dealers can thrive. I am excited to be working with our current customers to support their growth and equally excited to cultivate new relationships throughout the western region.”
ADT Inc., global provider of monitored security and interactive home and business automation solutions in the United States and Canada, has announced that it has completed its acquisition of Red Hawk Fire & Security, provider of commercial fire, life safety and security services and portfolio company of Comvest Partners. Commercial Security And Fire Safety “We are pleased to complete this transaction, which strengthens ADT’s growth in the commercial security market and meaningfully expands the company’s product portfolio with the introduction of commercial fire safety related solutions,” said Jim DeVries, ADT’s President and Chief Executive Officer. He further added, “With the added robust portfolio of fire and life safety solutions, as well as additional scale through commercially-focused sales professionals and technicians, we enhanced our position as a leader in commercial security, just as we are today in the residential market. ADT has a strong track record of successfully integrating acquisitions and we look forward to welcoming the talented Red Hawk team to the company.” Moving forward, Red Hawk’s ability to showcase its products and services to a wider range of National Account and enterprise-level customers will be significantly accelerated with ADT, while also increasing ADT’s technician workforce dedicated to the commercial customer.
Interlogix, a provider of security and life-safety solutions, introduced TruVision Navigator version 8.0. This latest release of the popular unified security software includes enhanced video streaming capabilities, integration with the Interlogix UltraSync Modular Hub systems and tighter integration with IFS networking switches. Interlogix is part of UTC Climate, Controls & Security, a unit of United Technologies Corp. The TruVision Navigator version 8.0 system is now a 64-bit application that supports a separate graphics processing unit (GPU) to provide smoother rendering of live and recorded video. The powerful updated software lets end users display more than 50 full-resolution mainstream video tiles. The embedded device manager setup tool enables TruVision Navigator 8.0 users to easily discover TruVision devicesIntegration with the UltraSync Modular Hub panels and Interlogix security sensors provide alarm notifications directly from intrusion system components to the user interface. The increased connectivity with IFS switches allows the system to remotely recycle specific ports to reboot connected cameras for troubleshooting. Better Performance And Additional Integrations “Users can now manage an entire family of connected Interlogix security platforms including TruVision video, TruPortal access control, UltraSync intrusion and IFS network switches,” said Edward Hamilton, video product management leader – Americas, Interlogix. “This software update provides greater performance and additional native integrations to meet a wider range of end-user security and performance needs.” The embedded device manager setup tool enables TruVision Navigator 8.0 users to easily discover TruVision recorders, cameras, TruPortal and UltraSync panels and IFS network switches when configuring the system. Once configured, each component’s icon can be dragged and dropped on a computer map interface to help users manage facilities at a glance. Users can also interact directly with different parts of the system, such as opening a door or accessing a camera by double-clicking on the icon. Insight Into Operations Pop-up live video on event monitor when triggered by an alarm eventThe IFS switches help users better manage their systems by providing additional insight into operations such as bandwidth usage of connected devices. The latest release also allows users to create their own device names for easier identification. The TruVision Navigator system builds upon its robust video application and with this release launches additional features such as: Pop-up live video on event monitor when triggered by an alarm event Built-in TruVision 360o camera de-warping Task scheduling and main video stream control that helps reduce bandwidth needs during peak network traffic periods Automatic health diagnostic service to maintain system uptime. “With its powerful new video streaming capabilities and added integrations, the TruVision Navigator 8.0 unified security solution is well-positioned to manage small- to mid-commercial applications such as warehouses, schools or multi-store franchises,” said Hamilton.
As the world continues to become more connected, it’s becoming increasingly important to adjust security and safety procedures in the workplace. But today’s ever-evolving office environment can present unique safety and preparedness challenges. No two businesses are exactly alike, with some located in numerous buildings or spread out across campuses, while others have employees that frequently journey from different locations, work remotely or travel internationally. With this shifting environment, Rave Mobile Safety’s recent Workplace Safety and Preparedness survey asked over 500 full-time employees in various industries across the United States about their views on safety at work and emergency preparedness. Preferred Safety Measures Only 57 percent of respondents indicated that their workplace currently had preparedness drills in place for critical situationsThe survey looked at how employees and companies respond to various workplace emergencies: workplace violence, active shooter, medical emergency, fire, hazmat incidents, weather events and cyberattacks/system outages. Respondents provided insight on the current state of safety in their workplace, as well as how they want to be contacted when an emergency occurs. Though opinions on the preferred safety measures differed between generations and also between on-site and offsite workers, one fact remains consistent: there is much to be done to instill a better sense of safety in the workplace. While the findings show that employees feel safe in their workplace, only 57 percent of respondents indicated that their workplace currently had preparedness drills in place for critical situations. Quick Thinking Of the plans currently in place, excluding fire, 57 percent of the other major emergency plans were rarely or never tested. With so few drills in place, employees are left not knowing the best ways to respond to emergencies like weather events or hazmat incidents or if their employer recommends a certain response to situations like medical emergencies. Testing these plans is essential so that all employees, whether they are new to the company or not Even if plans are in place to begin with, not ensuring your employees understand and are comfortable with how to react to certain situations, can put the organization in harm’s way. Testing these plans is essential so that all employees, whether they are new to the company or not, have the appropriate response top of mind and their actions become second nature during a situation that will likely require quick thinking. Workplace Violence Instilling regular practices will only further ensure that responses will happen seamlessly, regardless of the emergency. Beyond the general awareness of drills and practices, most surprising in the responses was the fact that 34 percent of female respondents were unaware of workplace violence emergency plans. This is particularly shocking because workplace violence is the second leading cause of death for women in the workplace, according to the U.S. Bureau of Labor Statistics. This shows an obvious lack of preparedness from organizations. It’s immensely important that employees to understand the relevant dangers of the workplace, especially when alternative could have a fatal result. The differences between baby boomers and millennials in the workplace is a common barometer showing how the workplace is continuing to change. Emergency Plans Workplace violence is the second leading cause of death for women in the workplace, according to the U.S. Bureau of Labour StatisticsWhat may have worked for previous generations must be reworked and adjusted so every generation is made aware of and understands the plans and procedures in place. These changes can help make workplace safety plans fresh and continuously relevant. With that in mind, millennials currently represent the largest segment of employees unaware of emergency plans for major workplace emergencies. 38 percent of this age group are unaware of existing emergency plans, compared to just a 28 percent average of employees over the age of 35. This could be associated with the fact that some organizations are not communicating plans with newer employees or even that organizations that employ a significant number of millennials might not have plans in place at all. Affecting Everyday Work If the newest generation is unaware of these plans, then it is only a matter of time before Generation Z enters the workforce and is in even worse position when it comes to emergency awareness. The survey results showed that on average, workplaces use two methods of communication for emergencies Feeling safe and secure at work should not be something that workers need to focus on, however more than a quarter of respondents that work remotely said that worrying about safety is exactly what is affecting their everyday work. With that in mind, it’s even more concerning to see that there seems to be a clear divide between current methods and preferred methods of communication during an emergency. The survey results showed that on average, workplaces use two methods of communication for emergencies, with the top two being intercom system announcement/building alarm (27 percent) and email (22 percent). Mass Text Messages At first, these methods seem to cover both remote and in-office employees, but survey results actually showed that both groups preferred and would be better reached during other methods. While email is the second most common emergency method currently in place by organizations, it actually ranks as the fourth most preferred method at a mere 11 percent. Even with a clear preference towards communication via mass text messages by respondents (39 percent of remote workers prefer this method), less than 20 percent of companies actually take advantage of this technology. This clear disconnect shows that organizations must find what works best for their employees instead of using methods that were previously established or that are just currently being used. Preparedness Plans What remains important for organizations, regardless of size or industry, is to keep emergency preparedness plans ever evolving Communication can not only be essential to alert employees to everyday situations, like office closures, but it is also imperative in preventing emergencies to escalate when they do occur. Although this survey discusses the current state of safety in the workplace, it’s that the disconnect between employee perceptions and employer polices that’s the most concerning. Companies need to take steps to understand how their employees would like to be reached during an emergency, as well as how employees would also like to reach out to management to report their own concerns. What remains important for organizations, regardless of size or industry, is to keep emergency preparedness plans ever evolving and well communicated, so your employees are confident in the emergency plans in place. By proactively planning and practicing for emergency events through table top exercises and drills, employers can demonstrate their commitment to employee safety and preparedness and build employee confidence.
Governments and corporations face crisis events every day. An active shooter terrorizes a campus. A cyber extortionist holds a city for ransom. A hurricane washes away a key manufacturing facility. Not all critical events rise to the level of these catastrophic emergencies, but a late or inadequate response to even a minor incident can put people, operations and reputations at risk. Effective Response Plan In 2015, for example, the City of Boston experienced several record-breaking snowstorms that forced the city to close the subway system for three days. The extreme decision cost the state $265 million per day and was largely attributed to a lack of preparation and an inadequate response plan by the transportation department. The reputation of the head of the transportation department was so damaged by the decision she was forced to resign. Being able to better predict how the storms would impact the subway system’s aging infrastructure – and having a more effective response plan in place – could have saved the state hundreds of millions of dollars (not to mention the transit chief’s job). A comprehensive critical event management strategy begins before the impact of an event is felt and continues after the immediate crisis has ended. This full lifecycle strategy can be broken into four distinct phases – Assess, Locate, Act and Analyze. Assessing Threats For Prevention Security teams might have complained about not having enough intelligence data to make accurate predictionsIdentifying a threat before it reaches critical mass and understanding how it might impact vital assets is the most difficult challenge facing security professionals. In the past, security teams might have complained about not having enough intelligence data to make accurate predictions. Today, the exact opposite might be true – there is too much data! With crime and incident data coming from law enforcement agencies, photos and videos coming from people on the front line, topics trending on social media and logistical information originating from internal systems it can be almost impossible to locate a real signal among all the noise and chatter. Being able to easily visualize all this intelligence data within the context of an organization’s assets is vital to understand the relationship between threat data and the individuals or facilities in harm’s way. Social Media Monitoring Free tools like Google Maps or satellite imagery from organizations like AccuWeather, for example, can help understand how fast a storm is closing in on a manufacturing facility, or how close an active shooter is to a school. Their usefulness, however, is limited to a few event types and they provide only a very macro view of the crisis. Data from building access systems, wifi hotspots, corporate travel systems, among others, can be used to create a profile Critical event management (CEM) platforms, however, are designed specifically to manage critical events of all types and provide much greater visibility. Internal and external data sources (weather, local and national emergency management, social media monitoring software, security cameras, etc.) are integrated into these platforms and their data is visualised on a threat map. Security teams can quickly see if there are actual threats to the organizations or communities they are protecting and don’t lose time trying to make sense of intelligence reports. The more they can see on a ‘single pane of glass,’ the faster they can initiate the appropriate response. Locating A Threat Once a threat has been deemed a critical event, the next step is to find the people who might be impacted – employees/residents in danger, first responders and key stakeholders (e.g., senior executives or elected officials who need status updates). Often, this requires someone on the security team to access an HR contact database and initiate a call tree to contact each person individually, in a specific hierarchical order. This can be a time-consuming and opaque process. There is no information on the proximity of that person to the critical event, or if a person has skills such as CPR that could aid in the response. Ensuring ahead of time that certifications, skill sets, or on-call availability is included with contact information can save valuable time in the middle of a crisis response. Going even further, data from building access systems, wifi hotspots, corporate travel systems, among others, can be used to create a profile of where a person just was and where he or she might be going in a CEM platform. This information can be visualized on the threat map and help determine who is actually in danger and who can respond the fastest. The emergency response then becomes targeted and more effective. Security teams can quickly see if there are actual threats to the organizations or communities they are protecting Acting And Automating The third step is to act and automate processes. If there is a tornado closing in on a town, for example, residents should not have to wait for manual intervention before a siren is activated or a message sent out. Organizations can build and execute their standing operating procedures (SOPs) fully within a CEM platform. Sirens, alarms, digital signs and messages can all be automatically activated based on event type, severity and location. Using the tornado example, an integration with a weather forecasting service could trigger the command to issue a tornado warning for a specific community if it is in the path of the storm. Summon Security Guards Warning messages can be prepared in advance based on event type so there is no chance of issuing a misleading or unclear alert Warning messages can be prepared in advance based on event type so there is no chance of issuing a misleading or unclear alert. All communications with impacted individuals can be centralized within the platform and automated based on SOP protocols. This also includes inbound communications from first responders and impacted individuals. An employee confronted by an assailant in a parking garage could initiate an SOS alert from his or her mobile phone that would automatically summon security guards to the scene. Conference lines can also be instantly created to enable collaboration and speed response time. Additionally, escalation policies are automatically engaged if a protocol is broken. For example, during an IT outage, if the primary network engineer does not respond in two minutes, a designated backup is automatically summoned. Eliminating manual steps from SOPs reduces the chance for human error and increases the speed and effectiveness of critical event responses. Analysis Of A Threat Looking for ways to better prepare and respond to critical events will not only improve performance when similar events occur again It’s not uncommon for security and response teams to think that a critical event is over once the immediate crisis has ended. After all, they are often the ones pushing themselves to exhaustion and sometimes risking life and limb to protect their neighbours, colleagues, community reputations and company brands. They need and deserve a rest. In the aftermath of a critical event, however, it’s important to review the effectiveness of the response and look for ways to drive improvements. Which tasks took too long? What resources were missing? How many times did people respond quickly? With a CEM platform, team performance, operational response, benchmarking data and notification analysis are all captured within the system and are available in a configurable dashboard or in after-action reports for analysis. Continuously looking for ways to better prepare and respond to critical events will not only improve performance when similar events occur again, but it will also improve response effectiveness when unforeseen events strike. Coordinate Emergency Response Virtually every organization has some form of response plan to triage a critical event and restore community order or business operations. While many of these plans are highly effective in providing a structure to command and coordinate emergency response, they are reactive in nature and don’t account for the full lifecycle of a critical event – Assess, Locate, Act and Analyze. Whether it’s a large-scale regional emergency or a daily operational issue such as an IT outage, a comprehensive critical event management strategy will minimize the impact by improving visibility, collaboration and response.
As anyone who has ever flown on a commercial airline since 2001 knows, security measures at airports are well enforced and the emphasis on traveler safety is all around the airport and its grounds. Mass transportation, meanwhile, presents a special but not any less significant challenge when it comes to determining security issues. These facilities need to develop the means to protect a constantly changing and large population of passengers. And unlike airports these facilities often have hundreds of points of entry and exit on multiple modes—buses, subways, light rail, commuter trains, even ferries. About 2 million Americans will use the nation’s airways on a given work day, while 35 million people will board some form of public transportation. In fact, statistics have shown that nearly 11 billion trips are taken on public transportation every year. In some large metropolitan areas in North America where mass transit is well established, more than 20 percent of the area’s inhabitants get around via public transportation.About 2 million Americans will use the nation’s airways on a given work day, while 35 million people will board some form of public transportation Solving Mass Transit Security For transportation officials and their security providers, solving the mass transit security issue begins with determining the key concerns and then creating the proper responses via security systems, policies and procedures to mitigate the risks. Although vandalism and graffiti are very visible signs of criminal behaviour in mass transit settings such as bus stops and subway stations, this is not where transportation officials typically focus their energy. Fences and gates can secure out-of-service buses and train cars, as can remote surveillance methods to keep such vandalism at a minimum. Instead, it is the day-to-day safety and security of transit riders and employees that should become the highest priority. This begins with creating the safest environment possible that is highlighted with appropriate signage and, when necessary, audible warnings, and supporting that with technology, such as surveillance cameras, that will document what has happened if an incident occurs.Analytics can also be useful in alerting security about other suspicious behaviours at a transit stop, such as an untended bag or package Crime Prevention In Transportation Analytics can also be useful in alerting security about other suspicious behaviours at a transit stop, such as an untended bag or package Incidents of concern within a transit setting can take several forms, ranging from legitimate accidents or crimes to false claims such as faked fall down the stairs to potential and actual suicides. Bus and subway stations also have become magnets for homeless people who may put themselves and others in harm’s way by trying to access less secure public areas within a station as temporary shelters. If someone is injured on a subway platform and the transit provider is held liable, it could be on the hook for hundreds of thousands, if not millions of dollars. Suicides are a major concern for operators, with personnel now being trained to look for individuals who seem distressed, are loitering in the area or are intentionally putting themselves in a dangerous situation, such as standing too close to the edge of a platform. The deployment of video analytics, which can be programmed to send alerts when certain pre-set actions occur, can help determine when such dangerous behaviours come into play. Analytics can also be useful in alerting security about other suspicious behaviours at a transit stop, such as an untended bag or package or a person going into a restricted area. Whether it is on the bus, train or ferry or at the stops themselves, cameras and intuitive video management systems are the key to both active and forensic transit security. Some cities use buses that are up to 60 feet long and those can be equipped with up to a dozen cameras Train Security And Safety By using the proper cameras and recording systems in a transit environment, quick-acting personnel can locate a person of interest who boarded a train at one station, follow him during his trip and produce a crisp, clear identifiable image at the end. Those setting up the system thus should keep in mind proper camera positioning, resolution and motion-based changes to framerates or other compression settings. A typical 30-foot bus often has six cameras—one each at the front and middle doors, two more within the bus and then one looking forward and another looking behind the bus. The latter two are important in the event of accidents to verify liability. Some cities use buses that are up to 60 feet long and those can be equipped with up to a dozen cameras.Train stations often deploy high-definition cameras to better support facial recognition software to get that actionable image Train cars are similarly equipped with two to four cameras to view activity down the centre aisle. Within the stations themselves, there can be from 15 to 30 or more cameras capturing wide-angle shots. Train stations, which have a restricted point of egress, often deploy high-definition cameras to better support facial recognition software to get that actionable image. Installing The Right Technology For The Solution Although bandwidth and storage can be a concern, with motion-based recording, the resolution can be bumped up during event, resulting in a 1-megapixel stream jumping to 4 or even 8mbps when needed. By changing the resolution on demand, end users can cut their storage needs significantly. Transportation settings often rely on the same technology used in other security installations, primarily mini dome cameras, although there are some mini transit domes built specifically for the environment with the proper aesthetics. Because of vandalism threats, transit typically avoids pendant mounts, which can be more easily grabbed and damaged. Temperature ratings for cameras also come into play in cold climates with cameras often getting outdoor exposure.Today’s new buses and trains are constructed with the cameras onboard and newer stations also take security into consideration at the earliest design stage As trains and buses move along their routes, especially those that service outlying areas, Internet connectivity becomes an issue as well. Because it may be difficult for video to be sent in transit, security bus barns are equipped with Wi-Fi so video from onboard cameras can be downloaded at the end of the day. And the use of hardened recorders at the stations allows security personnel to retrieve recorded video. Transit Security With Modern Technology Today’s new buses and trains are constructed with the cameras onboard and newer stations also take security into consideration at the earliest design stage. Older infrastructure from long-standing subway and bus terminals can prove to be a challenge when adding security, but these issues aren’t insurmountable. Often the solution is to add more cameras to cover the same square footage because of less-than-ideal sight lines and to place conduit wherever it works best, which may mean positioning it under platforms or in other out-of-the-way places within older stations. Looking ahead, transit security will continue to evolve, not only as new stations and modes of transportation are added to the system, but in terms of communicating with commuters. People can expect to get mass notification alerts on their mobile devices, and those same devices can provide vital data to transportation entities to better develop their overall systems.
A few friends from the security industry will gather this April to see, hear and touch the latest technologies to make the world a safer place. Actually, more than a few: there will be more than 30,000 security professionals gathering at the Sands Expo in Las Vegas April 11-13 for the International Security Conference and Exposition, usually known as ISC West. Many of the attendees will be returning to what has become a yearly ritual. The site, the players, the pace and even atmosphere of ISC West are as familiar to many as a family reunion. But the industry is changing, and those changes will be reflected in big ways at ISC West. Let’s consider a few themes we will be hearing about at the show. The Cybersecurity Of Physical Security Systems Cybersecurity has gone from being the “elephant in the room” to an existential crisis for the physical security industry: How can an industry promote security unless its own products and systems can operate securely? For a long time, no one talked about cybersecurity. Some attending ISC West may wonder if now we are talking about it too much, at the risk of too much talk and not enough action. Almost every contribution to our “review and forecast” articles for 2018 mentioned cybersecurity. Every industry event I have attended so far this year has put cybersecurity front and center. It will certainly be a major topic at ISC West.Cybersecurity has gone from being the “elephant in the room” to an existential crisis for the physical security industry Here’s the challenge for attendees to ISC West: If every manufacturer talks earnestly about cybersecurity, how can potential customers tell who is really serious about the topic, and who is merely paying lip service to the latest industry buzzword? If we all agree that cybersecurity is “everyone’s problem” – not just manufacturers, but also integrators and users – does no one really take responsibility? As the industry becomes more educated about cybersecurity, we can expect more detailed and challenging questions on the subject to permeate the ISC West show floor. Some manufacturers have likened cybersecurity more broadly to the issue of trust. Do you trust a manufacturer to address cybersecurity issues? Or do you trust them in general? The cybersecurity discussions will begin even before the show floor opens, on Tuesday, April 10, in a session titled “Cybersecurity Tier Zero: A Guide to the First Steps of Cyber Hardening.” – just one of the many other education sessions on Tuesday. The Emergence Of Video Analytics 2.0 Deep learning and artificial intelligence (AI) have become more familiar to the physical security market, and some AI applications are driving new industry trends such as robotics and analyzing Big Data. But the biggest potential impact of deep learning is in the field of video analytics, a decades-old technology that has perpetually overpromised and underdelivered. The video analytics systems are not programmed, they “learn,” using massive data sets and neural networks and GPU processors and all the rest The new wave of video analytics products claims to provide a higher level of accuracy because they operate more like the human brain. These new systems are not programmed, they “learn,” using massive data sets and neural networks and GPU processors and all the rest. But consider the bottom line: Do the new video analytics products really perform and eliminate excessive false alarms? Can they effectively search large amounts of stored video and find the few frames that can make the difference in an investigation? Months have lapsed since the first deep learning products were announced, or at least, “teased”. It’s been sufficient time for manufacturers to develop products that are ready for market, but are they? ISC West attendees will be scouring the booths for the latest developments and asking tough questions about how well these newfangled systems will actually perform.It’s all happening in the smart home market – but how fast and what will be the impact on the traditional burglar alarm business The Changing Smart Home Market We all want Siri to set our thermostat or Cortana to arm the alarm system. We want to view video from our nanny-cams on our smart phones, and to turn on the lights from anywhere around the world. It’s all happening in the smart home market – but how fast and what will be the impact on the traditional burglar alarm business that is the bread-and-butter of many security companies? Bluetooth and Wi-Fi can make a lot of things happen in the smart home environment, but what about other networking standards such as ZigBee and Z-Wave? The stakes are huge, which is why the big tech companies – from Apple to Amazon to Google – are staking their claims in the home automation market. Just this year, Amazon has purchased Ring, a video doorbell and security camera company – which will also be exhibiting at ISC West. But it’s unclear what such moves in Silicon Valley will mean for traditional security companies. The growth of do-it-yourself (DIY) systems introduces even more variables, as do alarm companies with new business models and even cloud-based approaches. Many exhibitors at ISC West – from ADT to Z-Wave – are addressing the new smart home environment and can help those attending the show do the same. About 40 companies are exhibiting in the “Connected Home” arena. The Unmanned Security and Safety Expo will return, including a dedicated complimentary education theatre for attendees Drones, Robotics and Education From robots to drones to counter-drone solutions, there other new technologies being displayed at ISC West. The Unmanned Security and Safety Expo will return, including a dedicated complimentary education theater for attendees offering sessions on topics such as “Drones – Friends or Foes to the Security Industry?” There is a level of novelty to these technologies, and attendees might be lured by the entertainment value of a subject that may fall outside their job description. But one education session addresses the nuts and bolts in the real world: “Selling the Value of Security Robots by Setting Realistic Expectations.” Could these new gadgets play a bigger role than we think in the future of the security market? For all its familiarity, there is always something new for attendees at ISC West. It may be a startup company with an intriguing value proposition tucked into a tiny booth at the back of the hall. Or it could be a big surprise news announcement from a major player. For attendees, the best surprise of all is that valuable piece of information they can take home to make their business better. Here’s hoping you find it!
Open architecture in physical access control is built around Mercury Security’s access control panels, the de facto standard embraced by more than two dozen access control original equipment manufacturers (OEMs). Mercury and several of its OEMs teamed up March 3-4 to present MercTech4, a conference in Miami aimed at updating security consultants about the latest developments related to the Mercury platform. MercTech4 highlighted a new generation of access control products, which are increasing the capabilities for Mercury OEMs in areas such as two-way communication and encryption. Enhancements include use of the OSDP (Open Supervised Device Protocol) v2 communication standard instead of the older (and less flexible, less secure) Wiegand standard. Other advantages are relay count activations, a crypto memory chip and default encryption, a critical feature ensuring greater cybersecurity. Integration Of Hardware With Physical Security Mercury hardware is sold exclusively through OEM partnerships. The new LP4502 controller and access control platform use the Linux operating system. Mercury also provides hardware integration at the controller level with elevator manufacturers such as Otis, Kone and Thyssenkrupp, including “destination dispatch,” which groups passengers going to the same floors into the same elevators, thus reducing waiting and travel times. Mercury hardware is sold exclusively through OEM partnerships. The new LP4502 controller and access control platform use the Linux operating system Integration of Mercury controllers with LifeSafety Power’s IP-based intelligent power supplies enables system health and diagnostic data to be shared for preventive maintenance. Mercury also offers several “bridge” products to enable its OEMs to transition installed proprietary systems from outdated Casi-Rusco (GE), Software House I (Tyco) and Infographics (GE) technologies to an open platform using Mercury hardware. Business As Usual Other recent news for Mercury is the company’s acquisition by HID Global last fall. Mercury Security President Matt Barnette says the acquisition will not impact how Mercury goes to market. “It’s business as usual,” he says. “It’s 130 days into the acquisition, so it’s still early on, but we are continuing to do what we do.” HID will develop a roadmap for improved combined solutions among the controller, reader, credential and cloud Steve Carney, HID Global’s vice president of product marketing for physical access control, provided an update from the HID Global perspective to MercTech4 attendees. He reiterated that there would be no change in Mercury’s OEM go-to-market strategy. He emphasized that Mercury’s team and talent remain core to the brand, and HID will develop a roadmap for improved combined solutions among the controller, reader, credential and cloud. Open architecture companies throughout the access control industry – Mercury’s OEM partners – are incorporating the new boards into their products, each putting their “spin” on those capabilities and expanding the functionality of their systems. At MercTech4, seven of those OEMs hosted small groups of consultants in focused meetings to highlight what’s new with their products. Lenel Honored As 'Platinum Premier' Partner Lenel, Rochester, N.Y., has been a Mercury's OEM partner since 1995. Lenel is Mercury’s first-ever "Platinum Premier" partner. In recent years, Lenel’s OnGuard system has evolved into a fully browser-based system providing both alarm and cardholder management through web browsers, and access to the platform on a computer, laptop or tablet. OnGuard WATCH (Web Access Trending and Comprehensive Health) provides system monitoring tools and health checks, such as tracking CPU usage and logging error files. Lenel has introduced its own BlueDiamond mobile credentialing system based on Bluetooth Low Energy and deploying mature technology previously used by sister UTC companies for real estate locks and in the hospitality market. Feenics, an Ottawa, Ontario, cloud-based access control company, was also among the Mercury OEMs participating in MercTech4. The Keep by Feenics platform is scalable from a single door to a global enterprise environment. A RESTful API provides easy connection of third-party applications. Feenics emphasizes cybersecurity in the cloud, using Amazon Web Services, Transport Layer Security (TLS) encryption, and Veracode penetration testing. They use MongoDB open source database replica sets instead of Microsoft SQL. Mercury and several of its OEMs teamed up March 3-4 to present MercTech4, a conference in Miami aimed at updating security consultants about the latest developments Integration And Encryption RS2 Technologies, Munster, Indiana, is another Mercury OEM highlighted at MercTech4. Their top vertical markets are K-12 schools, utilities, healthcare and government. RS2’s features include a PSIA-compliant interface, compatibility with BACnet and the Pinwheel DME (Data Management Engine) for bi-directional database integration. RS2 offers web-based support, and each edition of the Access It! software implements features suggested by customer RS2 offers web-based support, and each edition of the Access It! software implements features suggested by customer. Product enhancement is a focus of RS2’s engineering. Open Options, Addison, Texas, is a Mercury Platinum Elite partner whose customer base spans every vertical, and whose feature set reflects customer feedback. Open Options offers Mercury hardware mounted inside a sleek plastic enclosure, among other form factors. The company emphasizes an open business culture and dedication to customer service. Customer support is a direct phone line to speak with a live person every time to get any issue resolved. Open Options’ DNA Fusion Version 7 platform includes new features such as an updated user experience. DNA Fusion interfaces seamlessly with security technologies — including video, biometrics, wireless locks, and more. Last year, Open Options marked 20 years of partnership with Mercury Security. Engineering For The Masses Avigilon, Vancouver, B.C., is embracing new Mercury products in its completely browser-based Linux platform that can scale from entry-level to enterprise systems. The ACM (Access Control Manager) software is engineered for IT professionals and is updated every 60 days.The Linux-based system uses features such as the Avigilon “Appearance Search” capability to shift operation of security systems from a reactive to a proactive stance For Avigilon, access control is a component of a broader approach that uses analytics and self-learning to manage massive amounts of data and provide the information an operator needs. The system uses features such as the Avigilon “Appearance Search” capability to shift operation of security systems from a reactive to a proactive stance. Genetec, Montreal, Canada, emphasizes the value of its “unified” approach that combines video, access control and automatic license plate recognitions into a single platform – designed from the ground up – that incorporates communications, intrusion detection and analytics. Cybersecurity failures prominent in the news often occur because of negligence – the customer had not implemented a software patch, for example. Genetec helps to manage such concerns. When cameras are deployed in the Genetec platform, the system provides an alert if a new camera firmware version is needed. The Genetec Update Service (GUS) notifies customers of any needed software updates. Prominence Of Cybersecurity Honeywell’s Win-Pak access control software is integrated with the Pro-Watch security management suite. Cybersecurity is a corporate priority for Honeywell, whose products follow the SDLC (systems development life cycle) process with security requirements based on the ANSI/ISA 62443-3-3 standard. Microsoft's Threat Modelling tool identifies entry and exit points of systems that an attacker could exploit, providing the development team an attacker's viewpoint. The secure product development process includes static code analysis, secure code review, code signing, binary scanning and component inventory. Products are thoroughly tested by the Product Security Assurance Team and at times by an Advance Independent Testing Team. If vulnerabilities are identified after release, they are handled by the Product Security Incident Response Team. Cybersecurity issues dominated a consultant roundtable event on the second day of MercTech4. There was plenty of spirited discussion and some valuable insights among the 40 or so participating consultants. More to come on that in another article in the next couple of weeks.
Cybersecurity is a growing concern for manufacturers of life safety and security products, and Underwriters Laboratories (UL) wants to help solve the problem. Specifically, UL seeks to work with manufacturers to up their game on cybersecurity and to certify compliance to a minimum level of cybersecurity “hygiene.” UL Cybersecurity Certification UL is a familiar brand in consumer goods and in the security and life safety markets. UL certification is sought by manufacturers in a range of product lines, from electrical goods and smoke alarms to access control and central monitoring stations. Approximately 22 billion UL marks appeared on products in 2016. In the physical security industry alone, products are certified to around 20 different standards covering access control, intrusion detection, locks, safes and vaults, software and other categories. Now UL is working to increase the prominence of their brand in cybersecurity with the UL Cybersecurity Assurance Program (CAP). The UL 2900-1 standard, the standard that offers General Requirements for Software Cybersecurity for Network-Connectable Products, was published in 2016 and in July 2017 was published as an ANSI (American National Standards Institute) standard. The standard was developed with cooperation from end users such as the Department of Homeland Security (DHS), U.S. National Laboratories, and other industry stakeholders. UL 2900-2-3 – the standard that focuses on electronic physical security/Life Safety & Security industry, was published in September 2017. Testing For Cybersecurity Weaknesses The UL 2900 standard encompasses three main areas related to cybersecurity – software weaknesses, known vulnerabilities and risk control such as encryption, access control, passwords, remote communications, and software patches and updates. UL conducts structured penetration, fuzz testing and other tests to establish a reasonable level of confidence that a product or system has addressed cybersecurity concerns. “Certification to the standard means that a product or system has been evaluated to a minimum level of cyber hygiene,” says Neil Lakomiak, Director of Business Development and Innovation, Building and Life Safety Technologies, for UL LLC. “It covers the ‘blocking and tackling’ that you would expect manufacturers to do. It doesn’t provide absolute assurance, but rather a level of confidence that a product has been vetted.” The certification is good for one year, and changes in products require recertification. UL has written more than 1,600 standards defining safety, security, quality and sustainability Lakomiak says applying the standard will: “create an environment where companies are starting to incorporate cybersecurity into their development processes; creating security by design. It will elevate the industry to consider cybersecurity earlier in the development process.” An overall goal of UL is to “give people peace of mind around the products and systems they use.” Underwriters Laboratories At ASIS 2017 Companies that achieve certification can promote it as a point of differentiation in the market, although not a guarantee that a product is cybersecure. UL’s independent evaluations carry weight in the market, as reflected by the ubiquity of the UL brand, and Lakomiak contends the industry can benefit from applying the same level of testing and certification to the area of cybersecurity. He sees UL’s cybersecurity initiative as complementary to other cybersecurity measures, such as “white hat” hacking. From a standards perspective, UL’s efforts seek to complement industry efforts such as SIA, ASIS International, PSA and ONVIF. Lakomiak was at the ASIS 2017 show in Dallas, where he met with existing manufacturer customers and potential future clients – including large and small companies in the industry – to discuss cybersecurity and the road to certification. He says many manufacturers are not yet ready for certification, in which case UL provides consultancy and advisory services to help them get there. “A lot of companies just need help understanding what their current processes and cybersecurity posture are,” says Lakomiak. “They want help to create a roadmap to get certification. A variety of manufacturers are on the path to certification.” Underwriters Laboratories Security Mission The cybersecurity element is an extension of UL’s mission to help companies demonstrate safety, confirm compliance, deliver quality and performance, and build excellence. Lakomiak says many people mistakenly perceive UL as a quasi-governmental organization, perhaps because UL standards are sometimes incorporated into regulations. However, the organization is a business and wants to operate like one by serving the needs of its manufacturer customers. “We want to have the service we provide be market-driven. We understand the pain points of manufacturers, integrators and others as they interface with technology. We want to devise programs to help them be successful in the market. Our focus is to make our customers succeed by providing objective certification.” To the extent that cybersecurity is a growing pain point for the physical security industry, there is a large potential role to be played by UL and many others.
STANLEY Security, one of the most trusted names in the world of security, has installed an intruder alarm system at Wraps & Tints’ new premises, which houses high value vehicles. The system not only protects the contents but also meets the insurance company’s needs, keeping everyone happy! Based in Leyland, Lancashire, Wraps & Tints is the North West’s Paint Protection Film, Vehicle Wrapping and Window Tinting installers. The company has gone from strength to strength and recently moved into larger premises to meet customer demand and to better represent the quality of the service with a smarter, more professional working environment. Provide Certification With supercars and high-end vehicles occasionally stored, and to meet insurance requirements, an intruder alarm system was requisite within the new premises. After initially employing a small, local security company to undertake the job who were unable to provide the certification needed by Wraps & Tints’ insurance company, Jonathan Burke, Director of Wraps & Tints, approached STANLEY Security. The system incorporates dual technology detectors, door contacts and roller shutter contacts, interconnected and fed back to a control panel Following a risk assessment of the building content and the building’s fabric and structure, STANLEY Security installed a hard wired Texecom intruder alarm system to Grade 2 (low to medium risk). The system incorporates dual technology detectors, door contacts and roller shutter contacts, interconnected and fed back to a control panel. A maintenance contract is in place with STANLEY Security to ensure the system remains fully functional. Highly Skilled Technicians Jonathan is pleased with the outcome, finding the system easy to use. He’s also happy with the service he received, which was ‘straight forward and efficient’. Ultimately, the new intruder alarm system has enabled him to cost-effectively meet his insurer’s requirements and to focus on his business with the peace of mind that comes from knowing his property and its contents are well protected. STANLEY Security provides security services to a wide range of organizations. Its SME division offers high-quality business security systems regardless of the size of office, building, store or facility. All installation work is handled by a team of highly skilled technicians, each of whom is locally based across offices located across the UK.
Texas A&M University-San Antonio (A&M-SA) has become the first university in the world to deploy an Indoor Positioning Solution across its entire campus for the purpose of providing the safest possible environment. The SafeZone indoor positioning solution, provided by CriticalArc, provides the campus police with an unprecedented three-dimensional view of multi-story buildings. For example, instead of receiving an alert about ‘an incident somewhere in the student union building’, they get pinpoint specifics, such as ‘it’s on the fourth floor, west wing, outside room 410’. "With indoor positioning and SafeZone, we're able to provide a faster response time, whether it's a medical emergency or an active shooter,” says Roger Stearns, A&M-SA’s assistant chief of Police, featured in this video. The entire police department benefits from advanced features such as heat mapping and incident playback to optimize performance" Safer environment for students The university’s Chief of Police Ron Davidson wanted to innovate with this full-coverage system because the campus was expanding, including a newly completed residence hall, which meant having students around the clock for the first time in A&M-SA’s history. He was committed to ensuring a safer environment for students, staff and visitors. In addition, Chief Davidson was in search of a common operating view that would provide the Emergency Operations Center and all officers on patrol a real-time location of all available officers and volunteers, as well as showing the location of all incidents ̶ essential for coordinating first responders and the Campus Community Emergency Response Team (CCERT). Heat mapping and incident playback “SafeZone is essential technology to position your organization on the cutting edge of campus law enforcement. The real-time common operating view both enhances officer safety and acts a force multiplier. Plus, the entire police department benefits from advanced features such as heat mapping and incident playback to optimize performance,” Davidson said. Texas A&M-San Antonio has adopted the indoor positioning solution as a standard and will deploy it in all future buildings on campus. The solution is fully supported by the University’s Information Technology department and has been assessed for additional applications to enhance the student experience including wayfinding and research by academics in the newly completed Science and Technology building. Easy to maintain wireless installation The process to get the SafeZone indoor positioning solution deployed is a simple one, as it’s a wireless installation and easy to maintain"SafeZone was easy to deliver with no disruption to the campus. It was deployed in a matter of weeks during the summer break. “The process to get the SafeZone indoor positioning solution deployed is a simple one, as it’s a wireless installation and easy to maintain,” added Stearns. Organizations can install wireless, wearable duress alarms able to pinpoint anyone anywhere on campus as an alternative to fixed, expensive, wired panic alarms. Among other capabilities, SafeZone allows users to get the most rapid help simply by activating an alert, using an app or a wearable duress alarm. As soon as the alert is triggered, the location and details of the user are streamed to the monitoring team, allowing officers to coordinate a smarter, more targeted response. By enabling responders to visualize the precise location of an incident, anywhere on campus, SafeZone is much more powerful than traditional, fixed panic alarms and blue light telephones, which are more expensive to install and less accurate in operation. SafeZone public safety solution Glenn Farrant, Chief Executive Officer, CriticalArc, notes; “I’m delighted by the close partnership between A&M-SA and CriticalArc resulting in this ground-breaking implementation of the SafeZone public safety solution. Chief Davidson and his team are at the forefront of using this technology and we are pleased to be helping them improve the quality of life, and the learning experience, for everyone on their campus.” The SafeZone indoor positioning solution is commercially available worldwide for a range of university, hospital, enterprise and finance applications and is being deployed in more than 80 countries worldwide.
One of the world’s most famous hotel-chains, DoubleTree by Hilton, part of Hilton Worldwide, has selected a high-performance fire system from Advanced Fire Systems Inc. at their eight-story, 366 room hotel in Boston, Massachusetts. The challenge was to replace an existing system, integrate speakers to all guest rooms and ensure that all audio messages and strobes were fully synchronized across the hotel, in the event of a fire situation, without the need for costly re-wiring. Advanced Audio System The Axis AX system was the preferred choice of the client too thanks to its voice communication system, coupled with PerfectSync" An Advanced audio system was specified by the stylish, four-star, DoubleTree by Hilton Boston North Shore as it met regulatory requirements for the low frequency 520 Hz warning tones necessary for the sleeping areas of the hotel and its award-winning emergency communications system, PerfectSync, synchronized tones and digital messages to ensure compliance with local codes. Christopher Whitmarsh, President at Hayden Systems, Inc., commented: “I was confident that the Advanced equipment could meet the application requirements based on my knowledge and experience with the equipment. In this case, the Axis AX system was the preferred choice of the client too thanks to its voice communication system, coupled with PerfectSync, ensuring the hotel adhered to strict guidelines. The system integrated seamlessly into the fabric of the building and provided the client with a solution that met their needs as well as satisfying the rigorous demands of the local fire authority.” PerfectSync Emergency Communications System PerfectSync automatically synchronises audio, voice and strobe signals across Advanced’s Axis AX fire alarm networks dynamically, as conditions change. Synchronization of audio and visual signals across multiple notification zones, floors & areas, prevents confusion in an emergency situation and aids in meeting intelligibility standards. Using high performance, distributed, digital amplifiers that come standard with an integral backup amplifier and power source, should a fire spread to an adjacent floor or area, audio and visual indicators come on immediately, and the audio messages will quickly synchronize with any identical audio message on the system. Advanced’s Axis AX Fire Alarm System Advanced’s Axis AX system has been designed to offer enhanced power and performance in a user-friendly format Advanced’s Axis AX system has been designed to offer enhanced power and performance in a user-friendly format, offering a vast range of configurations, control and interface options all with simple set-up and operation. The Axis AX systems includes easily networked panels, audio panels and command centers, DynamixSmoke smoke control and a huge range of peripherals, devices and interfaces that make it ideal to suit almost any fire and life safety application. Advanced Fire Systems Mike Troiano, President and CEO of Advanced in the USA, said: “Advanced fire systems are specified in some of the most famous and prestigious hotels across the world and it was a pleasure to work with our customer Hayden Systems, Inc. to provide a system that will meet the rigorous standards required and ensure that the DoubleTree by Hilton’s staff and guests alike are safeguarded.” “PerfectSync insures synchronization of audio, paging and strobe signals without the need for special wiring or programming, it’s all done automatically by the Axis AX system. Since its introduction in 2014, Award Winning PerfectSync has built a solid reputation with engineering firms and fire authorities alike for its ability to deliver superior performance. The end result is a technologically advanced, easy to use audio and visual communications system that improves life safety for all of the occupants of a building in an emergency situation.”
TCA, the provider of security services for North Lanarkshire Council, has seen savings of around £50,000 a year, after installing 300 Panasonic CCTV cameras, waterproofed with a unique ClearSight coating. Located east of Glasgow, North Lanarkshire has challenging weather conditions for any technology, which has previously hindered the provision of cost-effective security in the area. High levels of rain resulted in water marks, dust spots and condensation, which meant heavy maintenance burdens and the potential for missing incidents. When considering an upgrade to the system, TCA needed to combat these issues with a security system that remained affordable in an era of local authority austerity. Implementing PTZ Cameras For Cost Reduction The ClearSight coating forms an invisible layer over the surface of the dome preventing water droplets from obscuring footageTCA secured the lower total cost of ownership they were seeking by implementing Panasonic PTZ cameras. The ClearSight coating forms an invisible layer over the surface of the dome preventing water droplets from obscuring footage, while also eliminating dirt and dust build-up on the dome cover. "On many models, when the rain stops, you tend to get a coating of dust on the dome, which the camera then focuses on," says Nikola Graham, Operations Manager. "We just haven't seen that with the Panasonic cameras. In fact, we have actually halved the number of maintenance visits, which we think probably equates to a £50,000 annual saving.” The initial installation took place over two years with the bulk of the cameras installed on 27 high rise blocks, identified as having problems with crime and antisocial behavior. Reduction In Criminal Incidents "The result has been impressive. The council has seen a reduction in the number of criminal and anti-social incidents within the residential blocks, the cameras have contributed greatly to this. The people living in the blocks feel safer as a result,” said Graeme Good, Business Manager at TCA. In total, 875 cameras are monitored round the clock, while a further 300 cameras are linked in and monitored out of hours if an alarm is triggered “A camera in the Motherwell area has on several occasions been used to catch vehicles that were used in some pretty serious crime. The quality of the footage and the evidence packs that we are giving the police is exactly what they are looking for.” Round The Clock Monitoring Utilizing tours and salvos, the control room in Coatbridge has eyes trained on 21 Full HD monitors. In total, 875 cameras are monitored round the clock, while a further 300 cameras are linked in and monitored out of hours, if an alarm is triggered. Various triggers, such as alarms within the lifts, will show as priorities for the operators. "It's great credit to our integration partners that some of the cameras we monitor are 16 years old," adds Graeme Good. "Every time we have a fault, we will appraise whether it's cost-effective to repair the unit. If not, we'll continue with the roll out of Panasonic, which have been virtually faultless thus far."
Cosmo Music was established in Richmond Hill, Ontario, Canada in 1968. Its current 56,000 sq ft store opened in 2008, making it the largest music instrument store in North America. It is also home to the Cosmopolitan Music Hall venue. Needing to replace a 20-year-old analog video system, Cosmo Music Vice President and COO Rudi Brouwers, started researching modern video management software (VMS). Initially he intended to purchase IP cameras and a basic VMS with the ability to record and playback. But Brouwers soon learned of the vast capabilities of modern systems. He turned his focus to finding one that went beyond basic video management to offer business intelligence. Identify Suspicious Customers Brouwers ultimately decided on Axis cameras and Senstar’s Symphony VMS with its Face Recognition analytic In particular, he was interested in face recognition, which would enable Cosmo Music to identify suspicious customers to prevent shoplifting. Working with integrator Northern Alarm Protection Ltd. (NAP), Brouwers looked at a number of different systems, and ultimately decided on Axis cameras and Senstar’s Symphony VMS with its Face Recognition analytic. “I was sold on Symphony when I got to actually use it,” said Brouwers. “It floored me how easy it is to work, how straightforward it is. It is so user friendly it is unbelievable.” Brouwers likes several of Symphony’s core features, including: the ability to save video for up to six months (he had been hoping for 90 days) customization options (for example, recording only when motion is detected) ability to bookmark video the mobile app, which lets users connect to Symphony via a smartphone or tablet to view and playback video, control pan-tilt-zoom (PTZ) cameras, manage I/O devices, receive alarm notifications, and more. Face Recognition Analytic Before implementing Senstar’s Face Recognition video analytic, when a suspicious customer was identified through video surveillance, Brouwers would screen capture an image, email it to staff, and ask them to keep an eye out for that person. With Senstar’s Face Recognition video analytic, Brouwers can flag suspicious customers in Symphony. When that person enters the store again, Brouwers is automatically notified. One of our staff had a full beard one day and it was shaved off the next day and the system still picked him up" Brouwers tested the analytic thoroughly and was amazed by its capabilities. “One of our staff had a full beard one day and it was shaved off the next day and the system still picked him up,” said Mr. Brouwers. “That’s what sold me on it.” Symphony and the Face Recognition analytic, deployed on Senstar’s R-Series network video recorder (NVR) hardware, have been running at Cosmo Music since April 2018 and Brouwers couldn’t be happier. Business Intelligence Applications “It’s everything I dreamed of and more,” he said. From an integrator perspective, NAP, who had significant VMS experience but never used Symphony, thinks the product is a great option for business intelligence applications. “Symphony is the right fit for any application that requires enhanced security such as analytics. It’s superior to many other systems out there,” said NAP President and CEO Dave Koziel. “From a deliver what is promised standpoint, it’s 12 out of 10 on the scale.” Senstar’s Face Recognition analytic adds an additional layer of security to any video surveillance deployment Identify known and unknown individuals Create allow and deny lists, and be alerted when someone on that list is identified Save time and resources with a robust search functionality that lets users look for registered and unknown people in video Search across multiple cameras, and filter search results by match score or date and time Two-factor authentication processes for access control applications
Brazilian infrastructure company Companhia Energética de Pernambuco (CELPE) is the main supplier of electricity in the country’s Northeastern state of Pernambuco. Headquartered in the state capital Recife, one of the most important economic and urban hubs in the country, CELPE serves a population of more than 8,8 million inhabitants in the 184 municipalities of Pernambuco. As part of the Brazilian government’s commitment to clean energy, the CELPE grid also contains several hydropower plants at rivers across the state. Detecting And Deterring Power Thefts Providing electricity to private customers and industrial clients in the expansive region requires a 136,762 kilometers distribution network and 4,386 kilometers of transmission lines. As critical parts of the power infrastructure, CELPE operates 240 substations across Pernambuco. But as most of these stations are located in remote areas, the last few years saw an alarming increase of vandalism and theft of expensive power cables. Looking to safeguard its vital infrastructure, CELPE needed an integrated security solution that achieved three goals: firstly, keep out criminals and alert police upon security breaches. Secondly, provide seamless access control for the 300 maintenance teams in the field. And thirdly, connect fire alarm, communications, and voice evacuation on an integrated system that allows for remote management from CELPE headquarters. Bosch Video Security And Intrusion Detection Systems For video security, Bosch installed its AUTODOME IP starlight 7000 HD cameras, integrated via the Bosch Video Management System (BVMS) As a one-stop solutions provider, Bosch won the contract for equipping sixteen substations with video security systems, access control, communications, fire alarm and voice evacuation as well as intrusion alarm connected on the Building Integration System (BIS). For video security, Bosch installed its AUTODOME IP starlight 7000 HD cameras, integrated via the Bosch Video Management System (BVMS). The fire alarm revolves around smoke and heat detectors, while for voice alarm and evacuation, Plena Mixer Amplifiers are connected to driver loudspeakers. All systems and cameras are monitored by security personnel at the company’s control center in Recife. IP Cameras With Built-In Video Analytics For added security, selected cameras feature built-in video analytics to automatically set off intruder alarms and alert authorities. The system also fulfills the key customer requirement for remote management via the management system BIS (Building Integration System), including administration of user credentials and access rights for the 300 maintenance teams serving various substation sites. Successfully installed at sixteen stations in Pernambuco, the Bosch solution has proven to be an asset for CELPE and its personnel. Aside from safeguarding valuable infrastructure against criminals, the system has also streamlined communications among the service teams in the region by including elements such as conferencing and automatic alerts for fires and intrusions through a messenger system. The remote management of user access rights at the substations has enhanced the overall service level and prevented security breaches. Satisfied with the end-to-end solution, CELPE has now commissioned Bosch to equip approximately 240 electrical substations over the next years.