Security alarm systems
The opportunity for businesses to take full advantage of the meta-data captured by AI cameras has been significantly enhanced with the introduction of 3 new Wisenet NVRs. The feature-rich NVRs, which offer up to 400Mbps network camera recording, are able to read the AI metadata, enabling operators to quickly and accurately search video for objects and attributes associated to them. Introduced at the same time as the 64 channel XRN-6410B4 and sharing the same features, the Wisenet XRN-3210B4 has...
Already established as a renowned provider of high-quality door closers, UNION has further strengthened its range with the launch of three dynamic new solutions. Innovative and properly certified, the three new door closers all bring incredible value to the market, by solving a number of critical challenges faced by installers to meet the needs of their customers. With the launch of the CE26V, SC-CE3F and CE4F-E, UNION now meets almost every door closer requirement - whether for light or heavy...
The new Wisenet TNV-8010C 5-megapixel corner mount camera has been built to make it impossible for a ligature to be tied around it, as well as very difficult for someone to rip it off a wall. Although primarily intended to assist police, prison and mental health institutions in preventing inmates and patients from self-harming within secure room environments, the vandal-resistant and water-proof TNV-8010C also offers a robust solution for other demanding applications, such as the monitoring of...
Globally renowned access control systems manufacturer and supplier, Videx has announced the launch of two new apps for its web server access control system, the WS4 and has also released a new firmware with additional features. WS4 web server access control The WS4 can manage up to 20 entrances locally or remotely from anywhere via a mobile phone, tablet or PC using a web browser to connect to the system and it’s very easy to install. It can also hold approximately 2,500 proximity and co...
The integration developed between Vanderbilt’s ACT Enterprise access control software platform and Hanwha Techwin’s Wisenet WAVE video management software (VMS), means operators are now able to instantly visually verify access control activity and events directly from ACT Enterprise. ACT Enterprise is a role-based software platform which streamlines the monitoring and management of ACTpro access control systems comprising web-enabled door controller interfaces and MiFare and/or DESf...
Sectigo®, a provider of automated digital identity management, embedded security, and web security solutions, and Green Hills Software, the pioneer in high-assurance operating systems, have announced a global reseller agreement. The agreement enables Green Hills Software to offer Sectigo's Icon LabsTM Embedded Firewall, integrated and optimized for use with Green Hills Software’s INTEGRITY® real-time operating system (RTOS) and its embedded high-performance TCP/IP v4/v6 host and r...
3xLOGIC, the globally renowned provider of server and cloud-based technology, has announced the launch of its VIGIL suite of video solutions, across the UK, Europe, Middle East and Africa (EMEA) regions. VIGIL suite of video solutions The ecosystem, comprising software and hardware components, such as cameras, recorders, thermal imagers, people counters, and accessories, is designed to provide a scalable security solution that’s tailored to every business need. Business executives have increasing amounts of data available to analyze, with the total amount of data in the world forecast to reach 59 zettabytes in 2020. The 3xLOGIC ecosystem taps into this, by capturing and analyzing these ‘big data’ elements and combining disparate data sets. Integration with security systems and cloud-based platforms The VIGIL suite of video solutions help business executives to optimize their operations, find efficiencies, secure their buildings and assets, and solve problems they never knew they had in the first place. The VIGIL suite of video solutions help business executives to optimize their operations The video suite additionally integrates with security systems, Point of Sale systems, alarm management platforms, and cloud-based management systems to make security management easier and more efficient. Bill Hobbs, Vice President of Global Sales at 3xLOGIC stated, “For over 15 years, 3xLOGIC has been proud to be at the forefront of server and cloud-based technology. The launch of the VIGIL video suite is the next step, helping business executives make data-driven, informed decisions across their supply chains, their sites, their buildings, and people.” Integrated security ecosystem He adds, “With VIGIL, business executives don’t just get a single security system, access control, or video management system, they get an ecosystem that’s bespoke to their needs and goals.” To help 3xLOGIC dealers and integrators understand the capabilities of the various solutions in the VIGIL suite, 3xLOGIC is delivering a range of webinars in November and December 2020. 3xLOGIC webinars These webinars will offer an overview of the real-world benefits that VIGIL hardware and software will bring to them and their clients. They will also address topics such cameras, accessories and mounts, recording appliances and VIGIL’s software options. The webinars will conclude with a session that shows how installers can become a 3xLOGIC Value Added Reseller (VAR).
Integrated Design Limited (IDL) has developed a new cost-effective and rapidly deployable entrance control solution that can help business owners adhere to COVID-19 social distancing guidelines and help keep staff and customers safe. Based on existing, proven technology, the Integrated Design Limited’s customized Door Detective Compact entrance control solution has been adapted to enable robust and straightforward population monitoring and control at single entrance doorways. Door Detective Compact solution The Door Detective Compact solution is ideal for a range of workplaces, such as offices, especially for shared kitchen facilities or toilets, small retail stores, factories, leisure facilities, and colleges, etc. or any other work environment where the maximum capacity needs to be controlled to prevent overcrowding. Installed on either side of a door frame or placed on both sides of an entrance on stands, Door Detective Compact units monitor the doorway using infrared optical technology and detect pedestrian movement in either direction. Real-time population monitoring and detection Using the newly developed control box, a maximum population threshold limit is set Using the newly developed control box, a maximum population threshold limit is set. As people walk in and out of the monitored area, the real-time population is detected and displayed on the control box, along with the maximum number of people permitted in the space at any one time, with lights and alarms used to provide alerts when safe numbers are exceeded. If the population is at a safe number, the units display green lights indicating that further people can enter. Should the population count reach the set threshold limit, the Door Detective Compact units turn red, providing a warning that no further people should enter. If the maximum limit is exceeded, the units flash red and an audible alarm sounds to indicate that numbers need to be reduced to a safe level. As people leave the monitored area, the population count decreases and the units return to green, to signal that it is safe for further people to enter. Small footprint, aesthetic design The rectangular stainless steel enclosures of the Door Detective Compact have a small footprint and offer an aesthetically pleasing two-tone design to complement multiple types of décor, while still maintaining its market-renowned performance. Tony Smith, Major Accounts and Marketing Manager at Integrated Design Limited (IDL), stated “Businesses which require their staff to be physically present, whether that be in an office, a factory, a retail store, or other, have been looking for ways to control the number of people it is safe to have in their premises, or particular areas within their premises, at any one time.” Tony adds, “We have developed a rapidly deployable and cost-effective solution which is, in essence, a ‘plug-and-play’ population counter which doesn’t require any complex installation and can be set up in around 15 minutes, to help business owners keep their staff and customers safe by preventing overcrowding.”
New interface expands functionality, increases compliance in highly regulated markets and simplifies administration and deployment LenelS2 announced an interface between the OnGuard® physical access control system and the DMP XR550 and XR550E intrusion detection systems. The interface expands functionality, increases compliance in highly regulated markets and greatly simplifies the administration and deployment experience. LenelS2, a pioneer in advanced security systems and services, is a part of Carrier Global Corporation, a global provider of healthy, safe and sustainable building and cold chain solutions. “The DMP interface expands the OnGuard system’s built-in, real-time intrusion detection capabilities, providing end users with an outstanding option for monitoring and controlling alarms,” said Ryan Kaltenbaugh, vice president, Vertical Market Solutions, LenelS2. “Having a native interface with DMP also helps OnGuard system users better meet the stringent requirements and policies in highly regulated vertical markets, including the U.S. federal government.” Leveraging the new interface The OnGuard platform can now centrally manage and link cardholders with users for both systems minimizing manual and redundant input of user profile information. Additionally, the interface provides command and control of the DMP-monitored areas, zones and devices within the DMP panels. OnGuard users will now be able to easily arm and disarm the system as well as quickly see all alarm events within the OnGuard interface. “At DMP it’s all about our customers and the integrity of our products. This interface with the OnGuard system provides our joint customers with an improved experience,” said Mark Hillenburg, vice president, Marketing at DMP. “From a simplified setup and programming process to enhanced management capabilities, this new interface is a game changer, and we are thrilled with the advancement.” The interface was developed by the LenelS2 Advanced Services team and covers the DMP XR550 and XR550E intrusion detection systems, the flagship in DMP’s line of products.
DMP releases its new line of alarm communication radios that are FirstNet Ready™ and approved for use on FirstNet®. FirstNet is built with AT&T in a public-private partnership with the First Responder Network Authority and is the only nationwide, high-speed broadband communications platform dedicated to and purpose-built specifically for America’s first responders and the extended public safety community. It’s the solution to decades-long interoperability and communications challenges first responders have long been experiencing. Alarm panel communications “The FirstNet network is an important step forward in our nationwide first responder infrastructure, and DMP is pleased to support public safety nationwide,” says Mark Hillenburg, vice president of Marketing at DMP. “Also, we are very excited to work with The Monitoring Association (TMA) and AT&T to deliver alarm panel communications using the highly secure and reliable FirstNet service.” Alarm service companies qualify to use the FirstNet network by first obtaining a TMA Certificate The transmission of public safety related alarms via FirstNet Ready™ alarm panels qualifies for FirstNet extended primary service. Alarm service companies qualify to use the FirstNet network by first obtaining a TMA Certificate of Verification that verifies they are in compliance with accepted Alarm Industry Standards. Safety related alarms The Certificate of Verification ensures the company transmits public safety related alarms (e.g. burglary, fire, emergency medical) to a Central Monitoring Station that confirms and verifies the authenticity of the alarm before notifying a Public Safety Answering Point (PSAP) for relay to a public safety agency for the purpose of initiating an emergency response. In addition to the TMA certification, alarm service providers must enter into a FirstNet Agreement with AT&T before they can offer FirstNet Ready™ alarm panels with FirstNet service. With DMP’s FirstNet Ready™ communicator, the XR Series control panels are among the first available for use on the FirstNet network. This gives alarm companies the advantage of using Band 14 – nationwide, high-quality spectrum set aside by the federal government specifically for FirstNet.
OPTEX has launched its new Intelligent Visual Monitoring solution in the UK and Ireland, powered by CHeKT - a hardware and software solution that takes separate intruder and CCTV technologies installed on the same site, but acting independently, and ‘bridges’ them to create one, seamless, integrated visual monitoring solution. Monitored intruder alarms can now be visually verified within seconds, without impacting the integrity of the technology installed, or its Grade. When an alarm occurs, a signal is instantly sent to the Alarm Receiving Center (ARC) whose operator can view images pre and post the alarm event as well as the live view via a dedicated portal to determine whether the alarm is genuine. Intrusion sensors OPTEX Bridge is the hardware device that physically connects the intrusion sensors and IP cameras Camera locations can be overlaid with a map of detection zones, thus helping the ARC operator to quickly and easily ‘see’ where the incident has occurred and take the appropriate action. Images can also be sent directly to the customer’s handheld device for further verification if, for example, the alarm is genuine, but the ‘intruder’ is known to the customer or has a legitimate reason for being on site. The OPTEX Bridge is the hardware device (gateway) that is physically connecting the intrusion sensors or the panic buttons and IP cameras on site. It provides a complete audit trail of activity and can detect when a camera is not working (i.e. when it has dropped out of the network), and report the fault, thus ensuring security is not compromised. Intruder alarm technology It can also communicate via a gated Cloud portal with the ARC in the appropriate ‘language’, regardless of the make or manufacture of the monitoring technology installed, or the protocols with which it operates. It will, in effect, work with virtually any intruder alarm technology and any ONVIF camera to deliver one seamless visual verification solution. The ARC software needs to be compatible, and many of the major ARC software platforms are already integrated. Whereas the monitoring of intruder alarms through an Alarm Receiving Center (ARC) is generally accepted best practice, CCTV monitoring remains slow to take hold. Part of the problem has come down to money; larger sites such as major depots and warehouses with constant activity 24/7 can clearly benefit from a fully functioning CCTV system monitored through a dedicated Remote Video Response Center (RVRC). Visually verified alarms Cloud-hosted platform also allows a stronger collaboration between the ARCs and the home/business owners Smaller sites, while they would benefit from visually verified alarms, would struggle to justify the investment of a full-scale RVRC solution. ARCs now have the ability to provide a visual verification service to residential and commercial sites without a substantial investment in time or money; the Bridge can be installed and working within the hour. The Cloud-hosted platform also allows a stronger collaboration between the ARCs and the home/business owners by having the ability to share video clips to confirm the alarms while respecting any privacy guidelines through its bespoke privacy feature that only end-users can release. Early warning solution Masaya Kida, Managing Director of OPTEX EMEA says by installing the OPTEX Bridge, sensors and cameras combine to deliver a secure, reliable and effective early warning solution, detecting and reacting to an intrusion before a potentially damaging and costly event has occurred. “It is also invaluable to those who need police response and may have lost their URN (Unique Reference Number); a visually verified alarm will put them back on police response. For the installer, meanwhile, it provides them with the opportunity to re-engage and adds further value to the customer with the ability to seamlessly integrate with existing systems and technology across single or multiple sites.”
The Alarm.com Smart Water Valve+Meter is now available to service providers partnered with Alarm.com and its subsidiaries to help protect connected homes and businesses from unexpected water emergencies and steep water bills. The award-winning device, unveiled at the Consumer Electronics Show (CES) earlier this year, is an affordable, Z-Wave water shutoff valve that combines innovative technology with high-quality plumbing hardware. Leveraging critical system and occupancy data helps the Smart Water Valve+Meter intelligently respond to large leaks, small drips and leaky appliances that cause billions of dollars in property damage every year. Preventing water damage “We are big fans of the Smart Water Valve+Meter because of the insight it provides, especially around how much water is being used and even wasted at times,” said Matt Madden, project manager at Superior Alarm & Electronics. “The data it provides can help customers be more aware of their water use and costs. Another crucial aspect is its ability to detect and react to water leaks of any size and alert the customer via the mobile app. You can’t put a price on peace of mind.” Designed and developed by Building36, a subsidiary of Alarm.com, the Smart Water Valve+Meter quickly identifies excessive or continual water flows to help prevent water damage, as well as health and safety issues that often result from prolonged low-volume leaks. Water management solution Property owners get mobile alerts about excessive water usage to avoid higher water bills As part of the Alarm.com Water Management solution and overall ecosystem, users can manage everything remotely through a single point – the Alarm.com mobile app. Property owners get mobile alerts about excessive water usage to avoid higher water bills and real-time water use data to guide conservation efforts in their homes and businesses. “Our comprehensive water solution that includes the Smart Water Valve+Meter makes homes and businesses safer from damaging and costly water problems,” said Jeff Bedell, chief strategy and innovation officer for Alarm.com. “The advantages of having a robust ecosystem of connected devices make it easy for our partners to deliver solutions that help their customers protect the things they care about most.” Integrator and installer benefits The Alarm.com Smart Water Valve+Meter has earned multiple awards this year. It received a 2020 SIA New Product Showcase award and a 2020 Security Sales & Integration Most Valuable Product award, for its unique design, function and integration features, such as: Automatic water supply shut-off when leaks are detected Remote control and automation as part of Rules or Scenes from the mobile app or customer website Durable, high-quality manufacturing and materials Monitoring for tiny leaks without the need to shut down the water supply to a property Real-time view of water consumption Patterns behavior to identify and signal when water use differs from normal There are numerous integrator and installer benefits as well, including over-the-air firmware updates to reduce post-installation customer visits and support costs.
Many businesses will already have some form of security in place, but what is often overlooked is the need to assess whether the protection is suitable enough for the nature of their business, or efficient enough for the premises they are utilising. As the country continues to face unprecedented times, it is crucial than ever to protect your business, particularly outside working hours or if at present the majority of your workforce is working remotely for the foreseeable future. So, what can you do to ensure that you’re protected? Intruder prevention For many intruders, bypassing the security of a building will just be target practice and an opportunistic attempt to see what they can find, often without any real plan or knowledge of the building’s precautionary measures. With this in mind, it can be worth pre-empting any unwanted entries with a more sophisticated process: fogging. A fogging system is a fast-acting deterrent for intruders. When activated, a thermally generated white smoke-like substance instantly delivers a dense, impenetrable As the country continues to face unprecedented times, it is crucial than ever to protect your business, particularly outside working hoursfog that covers the surface area where valuable equipment and other contents are kept, obscuring them from sight, and protecting them from the possibility of theft or damage until authorities arrive on the scene. Fogging system provider, Bandit UK works with ADT Fire & Security to enhance security measures, providing additional safeguarding for business properties. Putting this in place can mean that considerable cost, time and effort can be saved in the event of an attempted break-in, whilst disruption to business is reduced to a minimum. For small business owners, the financial burden of enhancing your security may seem unfeasible at the moment. In order to make a more informed decision, here are some other useful steps you can adopt, whether you are open or temporarily closed for business. Secure your equipment Simple routine checks such as regular property and equipment audits can help keep track of equipment and help to allocate responsibility for particular items to individual employees. Tagging computers and recording details of serial numbers will also help track down stolen equipment but is also useful for contacting IT services in the event of theft to ensure confidential information doesn’t fall into the wrong hands. Consider securing expensive equipment to floors or walls, this will make it difficult for opportunistic thieves to dash around grabbing expensive computing equipment for example. The right locks There should be a robust locking system in place, with a minimum of two locking points on external doors that meet British Standards. While you’re not physically on the premises, all internal doors, including fire doors, should be closed. Ensure that you have recorded each member of staff that has keys and therefore access to the building; this should be kept to a minimum for monitoring purposes. Perhaps it’s been several years since the locks were changed, and personnel have changed or sets of keys have gone missing. A locksmith can quickly and cost-effectively change your locks if necessary. Window glazing It may be a good idea to consider additional glazing on your windows. Installing laminated glass provides an extra layer so that windows cannot be easily tampered with or broken. Boarding of windows is another option and will completely prohibit outsiders from having a direct view into the building – this could be a cost-effective measure if you are temporarily closed. Review your monitored intruder alarm system So, you already have CCTV installed on your premises. From a maintenance point of view, how long has it been since you tested your system? Although you can review simple things like whether the lens is still picking up clear visuals, it may be best to ask an engineer from your security provider for advice on how to service There should be a robust locking system in place, with a minimum of two locking points on external doorsyour technology. It may be some years since you first installed the system, so it is worth checking if there have been any app developments, as this is a fantastic way to monitor your premises without being there. Also be sure to check you have adequate storage so that you are able to browse through previous footage if needed. Some companies use a cloud-based service; do you know what yours uses? Don’t forget fire hazards Electrical items can also be the biggest culprit of fires. In the first instance, the mains integrity should be checked, gas and electricity lines (for frayed or faulty wires), as well as plumbing. All electrical appliances should be repaired or installed by a certified firm to reduce risk of electrical fires, and it’s advised that a routine PAT test should be implemented every twelve months. It is a legal requirement for UK businesses to carry out a Fire Risk Assessment (FRA) - this identifies a host of fire-related pitfalls, such as fire hazards, the people at risk if fire strikes, emergency exit plans and even covers staff training. Ensure you have this document regularly updated (and in an easily accessible place) to ensure that all bases are covered. Invest in external lighting If your building is in a poorly lit area, it’s a good idea to invest in external lighting. You won’t need planning permission for this but use your best judgment to decide on the area you want to light up, and what gradient you’d like to use. It is best to have a system installed that automatically switches on when visibility is reduced. This also goes beyond just security; entrances and exits, ramps, pavements, and car parks should be well lit for additional safety for staff and visitors. Property maintenance Your business may be operating at a reduced level or potentially even closed in line with the government’s lockdown recommendations. It may still be important to have a senior member of staff visit the site at regular intervals to ensure that everything is in order. There’s never an ideal time to review your security, but it’s important to do it regularly to help pre-empt any potential opportunistic burglars and give yourself complete peace of mind.
Security and surveillance applications require accurate, scalable, and cost-effective solutions. However, traditional security technologies pose many risks and challenges including frequent false alarms and high costs—both for system installation and ongoing maintenance. Because of the shortcomings of these technologies, many organizations have adopted 3D LiDAR-based security solutions to improve reliability, reduce false alarms, and streamline their operations. Integrated with cameras and video management systems (VMS), LiDAR enhances security by reducing false alarms, allowing for real time tracking of intruders, and enabling automated PTZ camera control for a more comprehensive security system. Choosing the right technology for security and surveillance The most critical element of any security solution is its ability to quickly, accurately, and reliably identify potential threats so that security personal can be promptly mobilised to respond to said threat. Advanced security capabilities and reduced incidence of false alarms are especially critical when protecting sensitive areas like critical infrastructure and other limited access locations However, many traditional security technologies often fail to deliver the low rate of false alarms necessary to reliably protect secure areas, at any time of the day or night and in any weather condition. For example, cameras can be blinded by bright lights and cannot operate in dark conditions. In addition, cameras and other sensing technologies area also affected by harsh environmental factors like high wind and heavy rain—both of which can lead to security failures. The risks posed by an ineffective security system are high The risks posed by an ineffective security system are high. False alarms are costly, wasting valuable time and resources to respond to nonexistent threats. In addition, security personnel may experience alarm fatigue due to frequent false alarms, which can lead to latency in their response to real threats. Because of the consequences of false alarms and other security failures, security solution providers are searching for technology alternatives which can enhance the accuracy of their current Perimeter Intrusion Detection (PID) system as well as interoperate with the existing VMS platform managing their security devices. How LiDAR works differently LiDAR, which stands for Light, Detection, and Ranging—is a time-of-flight sensing technology that pulses low-power, eye-safe lasers and measures the distance between the sensor and objects based on the light reflections off those objects. The resulting sensor data is used to generate a centimeter-level accurate 3D point cloud image, providing spatial location information to reliably detect and track moving targets, such as intruders. LiDAR sensors are operational in various weather conditions and perform reliably in both very bright and extremely dark conditions. The anatomy of a LiDAR-based security solution A LiDAR-based security solution starts with the LiDAR sensors, but it does not end there. In any security application, several LiDAR sensors will be mounted at various points throughout the area, gathering environmental data to provide a complete 360-degree view of the protected space. A 3D perception software platform using artificial intelligence algorithms will detect, track, and classify objects based on the rich point cloud data received from the LiDAR sensors. From there, the object information is routed in real-time to a VMS, which may also compile data from cameras (including CCTV, IP cameras, etc.). The LiDAR-based object information can be used to enable automated PTZ control based on the target’s position, keeping the target in view of security cameras at all times. This provides a complete and nuanced perspective of the area being surveilled. LiDAR technology can pinpoint the exact location of a threat on a map, enabling quick and effective responses when and where they are needed. The fully integrated solution also empowers security personnel with the tools and information they need to respond to threats confidently, thanks to an extremely low risk of false alarms. LiDAR enhances security, reduces false alarms, and enables timely, effective responses LiDAR-based systems are becoming increasingly popular choice for security and surveillance applications due to the technology’s accuracy, reliability, and cost-effective operation. Overall, LiDAR enhances security, reduces false alarms, and enables timely, effective responses to security threats compared to security cameras alone. 4 key advantages of LiDAR for security LiDAR provides many benefits over competing technologies, including high accuracy, real-time tracking and analysis, seamless integration with existing infrastructure, and simple system management. High accuracy and low rate of false alarms In security applications, false alarms are extremely costly. Whenever an alarm sounds, staff must be mobilised to quickly respond to the threat of an intruder. A security system with a high rate of false alarms not only requires more staff members to respond to these false alerts, but it can also require additional devices to enhance the system’s detection accuracy. In addition, frequent false alarms can desensitise operators, lowering their efficiency in responding to alerts. 3D LiDAR sensors can provide greater than 95 percent detection accuracy and 24/7 reliability in all lighting and atmospheric conditions. The accuracy and reliability of a LiDAR-based solution significantly reduces false alarms, ultimately saving time and costs. A lower rate of false alarms provides personnel with confidence in the reliability of the alerts, improving the quality and promptness of their responses. Real-time tracking and analysis With LiDAR, security data is available in real time. The solution automatically tracks individual people and provides real-time location information, enabling security personnel to quickly locate and respond to potential threats. Seamless integration with cameras and existing infrastructure LiDAR sensors can be integrated with PTZ cameras and Video Management Systems (VMS). The positional data from sensors can be used to automate PTZ camera control and accurately identify and track moving objects in areas of interest. PTZ control is programmable, and the location data is used to intelligently select which camera to follow the intrusion based on pre-programmed rules. Some LiDAR manufacturers provide Automatic ID handover™ technology, which works by assigning a unique identification to each object detection enabling the system to track any object across all sensors within an environment and providing tracking continuity regardless of the target’s location within the secured area. This ensures seamless tracking of an individual’s movement across the entire LiDAR coverage area. Finally, when paired with a VMS platform, all sensors and video footage can be managed under one platform with a single visualization pane. The ability to clearly visualise moving targets on dynamic maps allows security personnel to take corrective action quickly and effectively. Easy-to-manage, fully automated solution Some LiDAR-based surveillance solutions use machine learning and 3D perception algorithms to scan the sensor’s field of view, analyze point cloud data, and provide anonymised information on detected individuals. This enables a fully automated security solution that is easy to manage. Overall, LiDAR-based security and surveillance technology reduces the risk of false alarms and enables security personnel to accurately identify and respond to threats—all at a cost-effective price point.
COVID-19 has been a thorn in the side of countless companies within the security industry and far beyond. Here, we speak with Richard Huison, Regional General Manager for the UK and Europe at Gallagher Security, who summises his personal experience from these recent months and how Gallagher has adapted in the face of pandemic-induced adversity. How has the COVID-19 crisis impacted Gallagher on a day-to-day basis? Gallagher was actually well placed as a result of work already in progress with a number of visionaries and innovators within our business, such as our CIO Neville Richardson. They are determined to put the business on the front foot, making it more digital and proactive in delivering high speed change and we had already been migrating to Microsoft Teams before COVID-19 first reared its ugly head. It’s part of our philosophy to make our business and the solutions we create as stable, reliable and resilient as possible. Gallagher has adapted to the new way of operating fairly seamlessly, while still working alongside the evolving guidance from governments around the world It means Gallagher has adapted to the new way of operating fairly seamlessly, while still working alongside the evolving guidance from governments around the world. When lockdown was imposed, we set about prioritising our clients’ needs and delivering on our commitments as a critical supplier. The Gallagher leadership team quickly rolled out the means to stay connected, positive and safe as each region went into isolation. Effective communication, both internally and externally, has always been a critical success factor for our business. That hasn’t changed with the more remote and virtual nature of our communication now and, if anything, it’s even more important both for business continuity and for the personal wellbeing of each and every one of our colleagues. We’ve quickly adapted to this new way of working and have even become quite adept at recognizing people’s contributions and acknowledging a job well done in new ways, such as using the emojis on Microsoft Teams. Perhaps the most striking example of this is our new European marketing manager Bethan Thompson, who joined Gallagher on 1 April, little over a week after lockdown was imposed in the UK. She has enjoyed the richest and most comprehensive introduction to the business from the safety of her own home armed with just a laptop and Teams. What can be the benefits of having employees working from home? There are many benefits of working remotely with productivity right up the top of the list. By reducing the unproductive time spent commuting and traveling to meetings, we are able to get much more done in a day. Add to this the reduction in stress and improved work-life balance and it makes for an impressive formula of happier, healthier and more motivated colleagues. And it’s still easy to measure results no matter where someone is working. We’ve quickly adapted to this new way of working and have even become quite adept at recognizing people’s contributions and acknowledging a job well done To be honest, before COVID, we didn’t disconnect enough, close the laptop, switch off our technology and allow ourselves NOT to respond instantly. But trust is an integral part of our culture at Gallagher and we can easily and effectively continue to champion the right balance and support for the team moving forward. How can employees ensure they keep a healthy work/life balance? Working from home can require some personal discipline around taking regular breaks and disconnecting from technology. I encourage all my colleagues to stay active and get regular exercise during the day. Taking time out allows you to process ideas with greater clarity, to be more creative, to plan your day and use your time more effectively – all of which is part of achieving that balance. And it’s important that we do switch off and close our laptop at the end of the day, which requires some discipline when you work for a business headquartered in New Zealand, where they are 11 hours ahead. It’s good to cultivate hobbies and welcome distractions that you are passionate about, to switch off from work more effectively. Personally, I love to be outside on a long dog walk with no technology. It’s liberating. Are you seeing that businesses are already beginning to think differently about their security? We have to remember why security is important. We all have a different view on how we should maintain business continuity. Yes, properties need a reliable detection and defense solution to resist the opportunist. With the mass migration to work remotely, business leaders are concerned that their IT systems are vulnerable to attack and we read daily about the growth in cyber-attacks. It’s common sense to protect your business with a suitable access control and intrusion detection system and the pandemic has proven to business the value of being truly resilient and able to still operate whatever circumstances ensue. What will be the biggest security challenges facing businesses over the next six months? In that timeframe, I don’t see us returning to how things were prior to the pandemic, so businesses will have to adapt to a new normal. We will have to adopt a more holistic view of security, encompassing safety, security and wellbeing, with our teams at the heart of that. In the new world, how can we maintain our teams’ safety at home, or limit them to certain floor space or introduce rotas for office attendance and keep surfaces virus free while they’re there? We need to be alert to where the next threat will come from and mitigate risk against both cyber and biological threat as we’ve seen a virus in either domain can be devastating. How is Gallagher meeting the evolving demands of the market? To be honest, Gallagher has always been ahead of the curve. We’ve been talking about competencies, compliance and resilience for decades, long before cyber became the buzzword. Everything we do is related to business resilience and continuity and security is baked in to our products and solutions at source, providing confidence and reliability for all of our customers.
Trends in the alarm industry point to a need for a software system that accommodates business patterns such as recurring monthly revenue (RMR). Workhorse Service Company provides a software that combines customer relationship management (CRM), enterprise resource planning (ERP) and field service management (FSM) into a “cradle-to-grave” system designed specifically for the alarm industry. “Making an alarm sale is different than making a CCTV sale, and the processes for the salesperson, technician and customer service rep are different,” says Steven Hayes, founder of Workhorse Service Company. He says WorkHorse is built on modern programming languages, is responsive, and provides a pleasant user experience regardless of the device being used. Client experience “Before coming on WorkHorse, our clients have needed to use multiple softwares such as bookkeeping, quoting, central station software, email, spreadsheets, and more,” says Hayes. “This would cause issues with continuity between softwares. Mistakes are made, appointments are missed, and customers leave.” When building WorkHorse, Hayes and his team interviewed dozens of companies to find out what they were missing and what their pain points were. “There are other CRM and FSM softwares on the market, but the ones that are made for our industry are generally designed for dealer programs and selling contracts,” he says. “Others are designed to bill your RMR and have basic service call functionality.” Alarm companies know that they need RMR to survive, and WorkHorse seeks to make it easy. WorkHorse allows companies to have multiple subscriptions inside a single deal. Single point of data entry WorkHorse ensures a single point of data entry for alarm companies Merchant services come with Auto Updater. If a credit card expires or even if it is canceled, the service will reach out to the issuing bank and get the new number or token necessary to bill customers. This means less time with past due bills and calling on customers to get an updated form of payment. With two-way sync integration into central stations, WorkHorse ensures a single point of data entry for alarm companies. Information used at the time of the sale to create accounts is then pushed right from the tech portal to the central station. Employees can Create, Place Online/Offline, on test, and terminate accounts through the use of WorkHorse. The Workhorse call center, ProConnect.io, will answer phone calls and provide a Tier 1 Tech Support line for clients as a well as a concierge service. Operators will trouble-shoot alarm issues or create a service ticket if they cannot help them (subscriptions to both ProConnect and WorkHorse are needed). Operators will also try and collect money that is past due while assisting clients. Misconceptions in the industry Over the next year the prevailing trends will likely be a large swing from dealer programs to the traditional alarm company, says Hayes. This will make software like WorkHorse incredibly important as companies move from a funding program to managing their in-house sales, RMR, service, and customer retention, he adds. There is a misconception is that an owner/operator can purchase a bookkeeping software and run their alarm company efficiently and effectively. Another misconception is that someone can just turn on a software and know how to use it without any help or guidance, that “playing around” with it at night will be enough to make them proficient users. The software used to run a business should be a top priority. The software used to run a business should be a top priority The WorkHorse team is looking to expand verticals into other environments in the future. WorkHorse is built in a way that could easily expand verticals by making changes to the deal and service call modules. “In mid-2020 we plan on starting Pool Cleaning and Pest Control followed by HVAC, Plumbing, Electricians, and more,” says Hayes. WorkHorse has all in-house developers located in South West Florida. The team is continuously working to create additional features and integrations in order to bring the best user experience to clients and their customers.
The Private Security Industry Act of 2001 gives the Security Industry Authority (SIA) the function of setting standards of conduct in the United Kingdom’s private security industry. Time is winding down to provide input during the SIA’s six-week consultation on a new draft code of conduct for SIA licence holders and applicants for SIA licences. The authority is inviting the industry, licence holders, and anyone with an interest in private security to have their say on the draft code of conduct by taking part in a survey. The consultation will end on 23 February. “The ethos of the code of conduct is that it will improve standards and public safety by setting out the standards of conduct and behavior we expect people to uphold if they are entrusted with protecting the public, premises and property,” says Ian Todd, Chief Executive, Security Industry Authority (SIA). Security's Code of Conduct A code of conduct sets out what standards of behavior professionals have to meet in order to work in the profession In security as in many professions, a code of conduct sets out what standards of behavior professionals have to meet in order to work in the profession. SIA is suggesting Six Commitments of behavior that will apply to all licensed security operatives and to applicants. If the code of conduct is sanctioned by the U.K. Home Office, it would become mandatory and incorporated into SIA’s licensing criteria Get Licensed. A commitment to certain standards of behavior is fundamental to what it means to be fit and proper, and to being part of a profession. The six commitments are: Act with honesty and integrity Be trustworthy Protect the people and property you are entrusted to protect Be professional at work Act with fairness and impartiality at work Be accountable for your decisions and actions “We will review the comments from the consultation once it concludes on 23 February, analyze the results and publish a report on our findings,” says Todd. “The SIA will then use the comments it has received to write a final version of the code of conduct. The introduction of a code of conduct will be subject to final approval by Home Office Ministers.” SIA’s current Standards of Behavior provide guidance on professional behavior but are not mandatory. The draft code of conduct builds on the Standards of Behavior. Upholding SIA's Standards The SIA’s Partnership and Interventions team is the unit that enforces the Private Security Industry Act “The majority of licence holders uphold the standards of behavior that the SIA, their employers and the public expect of them,” says Todd. “Their professionalism and dedication keep the public safe and tackle crime. However, there are incidents in which some licence holders do not behave in this way. This minority lower the standard of service the public receives, harm public safety, and bring themselves and the rest of the private security industry into disrepute.” The SIA’s Partnership and Interventions team is the unit that enforces the Private Security Industry Act. It is likely that they will be required to enforce the code of conduct should it become mandatory. The draft code of conduct is currently out for consultation and the proposal has been shared widely to licence holders, private security businesses, and enforcement partners encouraging them all to take part. “Once the consultation has concluded, we will analyze the findings from the feedback, produce a report and publish it on our website and share this widely via social media,” says Todd.
The Security Industry Alarm Coalition (SIAC) has a mission to be the voice of the electronic security industry on issues involving municipal alarm management for the approximately 18,000 public safety agencies in the U.S. and Canada. Specifically, SIAC works to minimize the number of false alarms, which are a costly waste of resources for law enforcement jurisdictions. SIAC works directly with leaders in law enforcement at the national level, such as the International Association of Chiefs of Police (IACP) and the National Sheriffs’ Association (NSA); and at the state and local levels to provide expertise and proven strategies to reduce unnecessary dispatches to alarm sites while maintaining the police response taxpayers endorse and deserve. The primary tools for alarm management are education on causes of false alarms and implementation of the Model Ordinance for Alarm Management and False Alarm Reduction. SIAC's Model Ordinance SIAC works to minimize the number of false alarmsRecently both the International Association of Chiefs of Police and National Sheriffs’ Association passed resolutions supporting SIAC’s Model Ordinance. This has resulted in dispatch reductions between 40-50% in jurisdictions where all of the model’s recommendations have been followed. Adoption of some version of the Model Ordinance grows each year. It has been adopted nationwide by over a thousand large cities and small towns. Fourteen states have adopted SIAC’s suggestion of a statewide alarm management committee through state associations of chiefs of police. “This enables the industry to work with law enforcement leadership on a regular basis and in a formalized structure to discuss and address issues,” says Stan Martin, SIAC Executive Director. Fourteen states have adopted SIAC’s suggestion of a statewide alarm management committee SIAC worked with the industry on new alarm panel standards that made it less likely an end user would trigger a false alarm. The overall dependability and sophistication of alarm systems have also helped make them less vulnerable to outside forces that can trigger the system. Video and audio technology are playing an ever-increasing role with helping monitoring centers evaluate whether a crime is in progress before dispatching the police. Dramatic changes in the industry Kirk MacDowell was recently selected as SIAC’s new Chairman of the Board. He is a dynamic industry leader with more than 39 years of experience in the industry. SIAC’s biggest challenge is maintaining strong financial support for its work during a time of dramatic changes in the structure of the electronic security industry. The Security Industry Alarm Coalition (SIAC) has a mission to be the voice of the electronic security industry SIAC’s biggest challenge is maintaining strong financial support for its work during a time of dramatic changes Some cities require a "verified response" before police officers are dispatched to an alarm. This requirement is problematic for the end-user as it requires a third-party confirmation that a crime is being or has been committed. This creates a significant delay in response to crime victims needing immediate help. Fortunately for citizens, the vast majority of cities have rejected ordinances that require confirmation that a crime has taken place prior to police dispatch – verified response. Over the past 15 years only about 34 of 18,000 public service agencies in the U.S. have adopted some form of verified response and 10 of those cities ended the policy. It is important to note that despite the rejection of verified response in favor of the Model Ordinance, there are still individuals who lobby aggressively to curtail police response without verification. This requires a continued and aggressive education program to get in front of these lobbying efforts which are based on false premises and misleading statistics, says Martin. Despite SIAC’s success, there are a number of important issues that need to be addressed, says Martin. First is the high turnover among law enforcement leaders and elected officials. SIAC has been effective in developing relationships with current leaders in law enforcement as well as the next generation of leaders who are currently rising through the ranks of their departments. SIAC has been effective in developing relationships with current leaders in law enforcement as well as the next generation of leaders Coordinating challenges Another challenge has been the attempt by at least one city (Sandy Springs, Ga.) to fine alarm companies for customer-generated false alarms. SIAC is currently coordinating a challenge of that ordinance in federal court with the state alarm association in Georgia. SIAC is also working on plans for more secure funding and on succession planning so the organization can continue to move forward aggressively in the future. SIAC, Inc. is a 501(c)(6) not-for-profit Delaware corporation. The Board of Directors has two members from each of the major North American trade associations: Canadian Security Association (CANASA), The Monitoring Association (TMA, formerly CSAA), Electronic Security Association (ESA), and the Security Industry Association (SIA), and an elected official. SIAC is funded by donations from individual companies. There are no memberships dues, and the organization sells no products or services.
One of the largest public train operators in the United Kingdom, Southeastern Rail Network, now relies on a smart video security solution from Bosch Security Systems to secure twelve train depots, including five unmanned locations, against theft and intrusion. The fully digital video surveillance system presents a significant upgrade to the British train operating company, which provides train services between London, Kent and parts of East Sussex and transports 6, 40,000 passengers each weekday on its 392 trains. built-in Intelligent Video Analytics Powered by cameras featuring built-in Intelligent Video Analytics, the solution was installed and configured to the specific requirements at the train depots by Bosch integration partner, Taylor Technology Systems Ltd., over the course of six months. Video security system relies on machine learning algorithms to automatically sound alarms on security threats Fully operational at all twelve locations, the video security system relies on machine learning algorithms to automatically sound alarms on security threats, such as intruders and perimeter breaches. Beyond security applications, the system also tracks important metadata on the arrival times of trains, while also monitoring deliveries at the train depots, among other AI-assisted functions that it carries out. IP-based cameras with Starlight technology The cameras portfolio installed across the twelve depots replaces an analog legacy solution with IP-based security cameras from the Flexidome, Dinion, and Autodome product lines of Bosch Security Systems. These smart cameras include Bosch’s Intelligent Video Analytics capabilities as a built-in feature, ensuring that the most relevant video data can be precisely applied to the requirements of the train depots. Because night-time security and surveillance is critical, especially at the five unmanned train depots on the network, the Bosch cameras rely on Starlight technology to provide full intelligent analytics at night and in low light levels. The Starlight technology supports color filtering down to a light level of only 0.0077 lux, so as to deliver detailed monochrome images where other cameras show no image at all, and guard against intruders and unauthorized entry around the clock. Featuring digital ‘trip wire’ to counter false alarms Highly resilient against false alarms, the smart cameras can detect movement at the perimeters of the train depots using a digital ‘trip wire’. In case of a security breach, the system alerts Southeastern Rail Network’s watch personnel, who can view live camera footage, as well as recordings of incidents for heightened situational awareness and total perimeter security. Instead of relying on the pre-configured capabilities, such as vehicle tracking and more, security personnel can also use the built-in camera trainer function to ‘teach’ new functionality, such as detecting certain types of objects or situations. Remote video recordings storage with Divar recorders Recordings from the depots are safely stored and managed remotely with Divar recorders in encrypted format As an integral part of this end-to-end Bosch security solution, recordings from the depots are safely stored and managed remotely, using Divar all-in-one recorders in encrypted format. When looking at the bigger picture, the video security solution adopted by Southeastern Rail Network is part of an industry-wide evolution from cameras as mere video capturing devices to smart sensors capable of collecting rich metadata. Insights beyond security This metadata unlocks unique insights beyond security, including video analytics at the train depots that support applications such as monitoring deliveries to onsite buildings, providing access to personnel and logging the arrival and departure times of incoming trains. The system thereby not only ensures that all train depots remain fully guarded and protected 24/7 against criminal access, but also provides a data-based foundation to keep efficiency gains and cost savings on track in the long run.
An important heritage site which played a key role in protecting the UK during World War II is itself being made safe and secure with the installation of a comprehensive and fully integrated security system, including more than 75 Dahua HD CCTV cameras. Battle of Britain Bunker The Battle of Britain Bunker is an underground operations room in Uxbridge, formerly used by No. 11 Group Fighter Command during the Second World War, most notably in the Battle of Britain and on D-Day. The operations room was one of the key parts of the world’s first integrated defense system, which linked Fighter Command with Anti-Aircraft Command, Barrage Balloon Command, the Observer Corps, radar, and the intelligence services. The site is run by Hillingdon Council as a heritage attraction with a museum and a visitor center. Fully integrated security solution DSSL Group installed more than 75 Dahua HD CCTV cameras linked to a Genetec Security Center VMS DSSL Group completed a full analysis of the existing CCTV and intruder alarm systems, with the aim of creating a fully integrated security solution, to enhance the security around the site, reduce manned security costs, and speed up remote security and police response times. Using the existing wireless network also designed by them across the borough, DSSL Group installed more than 75 Dahua HD CCTV cameras linked to a Genetec Security Center video management system (VMS), as well as Axis IP PA speakers externally. All cameras are viewable by management and the security team on site, and also from Hillingdon Council’s main CCTV control room. Surveillance cameras with smart analytics using AI External cameras are equipped with smart analytics using AI, to help secure the perimeter of the site. In 2018, a state-of-the-art wireless CCTV system consisting of more than 1,000 Dahua HD cameras, along with Dahua NVRs, XVRs and control and viewing equipment, was installed across the borough by DSSL Group. More recently, an additional 1,000 Dahua HD cameras have been added to the council's network making it 2,000 in total. In addition to the cameras, DSSL Group installed a Honeywell Galaxy 62-zone intruder alarm system which feeds back to a central monitoring station and is also integrated with the VMS. Dahua CCTV system installed Cllr Richard Lewis, Hillingdon Council’s Cabinet Member for Cultural Services, Culture and Heritage, said “The Battle of Britain Bunker is one of Hillingdon’s treasured heritage sites. It played a pivotal role in the Second World War, and it’s important that we keep it protected. Dahua CCTV system will help us to do that with their state-of-the-art system and high performing cameras.”
Security and surveillance systems have become a vital component of a casino management system enabling gaming club operators to monitor and manage security threats in real time. Apart from the original purpose of security measures, it helps raising concerns over card counting, advantage playing, and various other suspicious or prohibited activities. However, a typical casino atmosphere often involves great complexity in its environmental lighting, leading to high noise level in captured video images. Challenges: Inadequate lighting in casino making it difficult for cameras to distinguish colors and movement, resulting in blurry images. Lack of advanced video analytic functions in traditional surveillance systems presents difficulties to an effective monitoring process, with high labor cost needed for scanning live views and recorded footages manually. Access control system Different casino areas require different solutions to fulfill its demand. At gaming tables, it’s critical to capture the subtle movements of each players and dealers. Cameras with higher FPS, 3D DNR and super low lux image sensor gives a neater and brighter image under dim lighting, while 2-way audio provides additional audio information. Casino operations involve a multitude of monetary transactions in critical areas including cages, vaults and offices where cash, chips, and other valuables are circulated. An access control system integrated with facial recognition functions helps operators in strengthening the security level. Exceptional customer experience is the key to good customer loyalty. Facial recognition system Video analytics allows operators to filter videos recording smartly with object attributes With ANPR (Automated Number Plate Recognition) and facial recognition embedded into the management system of carparks and VIP lounges, customer entry and exit can be streamlined minimal interruptions. A modern video surveillance system complemented by top notch IP cameras can improve and simplify the entire operation. Modern video management software possesses features that are not offered by traditional systems. Video analytics such as human object detection allows operators to filter videos recording smartly with object attributes, e.g. colors of customer clothes. The architecture of modern video management provides scalability to accommodate the growing amount of video sources during business expansion. Standardized protocol offers higher interoperability in terms of 3rd party system integration with access control or alarm system. Cameras for centralized management Thanks to the internet, control center is now able to receive and group videos from dispersed cameras for a centralized management. The operators could access to the live views of different casino affiliates and receive real-time notification on cellphone devices when specific events are in action.
Empire House, the luxury business members' club due to launch in West Yorkshire in a few weeks, has invested a five-figure sum in state-of-the-art, automated security systems to create a slick customer experience, intensify site security and help protect clients from COVID-19. In readiness for opening in a few weeks’ time, the Slaithwaite-based business center – which will incorporate offices, a ‘lounge’ area with stocked bar and corporate and event facilities – is set to attract businesspeople from all over West Yorkshire and offer 24-hour access to tenants. CCTV and intruder system Recognizing a need to heighten client experience and reduce the manpower required, Empire House has invested in CCTV, access control, fire and intruder alarm support from Huddersfield-based specialists, Centurion Fire & Security Ltd. The automated system has been designed to make the management of the building simple. The access control, which can screen visitors via a camera, also offers the option of COVID-19 functionality Able to be programmed to allow and deny access around the building, the system ensures that no unauthorized individuals can gain entry. It is wholly integrated with the CCTV and intruder system, permitting ‘triggers’ and push-notifications to key holders when an area has been ‘breached’. The access control, which can screen visitors via a camera, also offers the option of COVID-19 functionality, allowing or denying entry based on whether they are wearing a mask or not. Manned onsite teams Amy Byram is the founder of Empire House. Commenting on the investment, she said: “We wanted to provide the utmost security for our clients, whilst ensuring that their experience is slick and uninterrupted – the last thing that people want is to feel that their privacy is being intruded, and we have got that balance just right.” “I am impressed with the functionality of the software, which will allow the management team to ensure security is maximal at all times, without the costly need for manned onsite teams. We can lock and unlock doors directly from an app, whilst enabling us to mark people as safe or missing in an emergency. We hope our clients will be as equally as impressed by the technology as we are.”
Car theft is a huge risk for car sales offices, and this is especially an issue for the premium brands. Luxury car giant Eden Auto Premium BMW built a new site in Bordeaux, France, where they house and sell new and second-hand cars, as well as having a car park for customers. That amounts to a lot of cars that need protecting. They researched and compared different technologies and selected Hikvision products to meet their needs. These were then ably installed by reseller Faurie Telecom (Group Convergence), with Hikvision’s help, and the help of French distributor ITESA. The BMW reseller wanted a standalone system to streamline their security operation. Originally they used a night security agent, which was a costly solution. They needed to be able to integrate the security solution into a third party monitoring system, managed by Securitas, in order to reduce manpower costs. Perimeter protection systems The site posed a number of technical challenges. The team also needed to counter some crafty thinking from intruders, who were even resorting to hiding underneath cars during the day, when they can slip in unnoticed. They then could wander around the closed garage, avoiding detection by perimeter protection systems activated only at night. This meant the solution needed to focus on providing real-time, active image at night. With a lot of flags flying on the site, false alarms were a particular issue - these would set them off regularly With a lot of flags flying on the site, false alarms were a particular issue - these would set them off regularly. The complexity of the site also gave a lot of potential for false alarms, which needed to be minimised to reduce overall costs. The solution was made up from Hikvision products, providing a converged system, with seamless monitoring. Central to the system was Hikvision’s Security Radar (DS-PR1-60) for intrusion detection at night. Speed dome PTZ camera The Radar has a large coverage area, and performs excellently at night, whatever the weather. This means that false alarms are kept to a minimum. Radar has the added benefit that it can position humans and vehicles on a map, making it very useful for tracking purposes. This is where the DarkFighter IR Network Speed Dome PTZ camera (DS-2DF8225IX-AEL) comes in. The radar cameras are linked with this for auto tracking. If an event is detected, the control center automatically receives an alarm and can use the PTZ’s auto-tracking function to track any intruders. DarkFighter cameras are also designed to excel at night, so are ideal for this solution. Although radar has promising accuracy rates, the team needed to carefully configure it. The site environment proved a complex installation, with a lot of metal that can cause false alarms for the radar. Seamless security solution We were very satisfied with the innovative products and onsite service provided by the Hikvision team" The local team drafted in expertise from Hikvision HQ’s R&D and technical teams to complete the installation to a high quality and low false alarm rate. The system is coordinated using a AcuSensecamera (DS-2CD2686G2-IZS AcuSense 4K NVR (DS-7716NXI-I4) and a POE Switch (DS-3E0510P-E). Finally, HikCentral provides a user-friendly VMS experience, designed especially to integrate all the different Hikvision products, to make a seamless security solution. Christophe Chamand, from Faurie Telecom, says: “We were very satisfied with the innovative products and onsite service provided by the Hikvision team. From presales and order to technical support and aftersales service, Hikvision has been with us throughout the process, ensuring a successful installation and a happy customer.” With an innovative, converged security solution, BMW has been able to streamline its security, even at night. So intruders sneaking in and hiding during the day are out of luck.
Genetec Inc., a technology provider of unified security, public safety, operations, and business intelligence solutions, announces that the Santa Cruz Beach Boardwalk, an iconic amusement park in California, has recently upgraded its security infrastructure with the Security Center platform. By unifying video and access control park-wide, the park’s security team is able to speed up investigations and emergency response. Touted as the ‘Coney Island of the West’, the seaside park features about 40 rides, 30 restaurants, 15 retail shops, arcades, miniature golf, bowling, and conference and banquet facilities. Video surveillance technology As an admission-free park, guests can enter through multiple entrances to buy food, purchase ride tickets, or simply walk around and enjoy the surroundings. Unlike gated parks which typically have a main security checkpoint, the park’s security team must be hyper-vigilant to spot potential security threats before they can develop. Security operators constantly monitor video cameras and work directly with field officers to handle issues. While video surveillance technology helped security teams watch over the large park, aging equipment began compromising their efficiency. As the search for a new video management system began, the team prioritized openness, reliability, and a vendor’s reputation in the market. Moreover, their aging access control system would soon need replacing too. Actively monitoring cameras The team at Santa Cruz Beach Boardwalk uses the Security Center platform to manage over 400 cameras and 220 doors The Santa Cruz Beach Boardwalk team chose the Genetec Security Center platform because of its unique ability to unify video surveillance, access control, and other systems and sensors. The flexibility of the platform was a key selling point and enabled them to choose their preferred cameras and door hardware. Today, the team at Santa Cruz Beach Boardwalk uses the Security Center platform to manage over 400 cameras and 220 doors across the entire amusement park. From one single interface, operators actively monitor cameras and doors, respond to alarms, handle investigations, and export and share video evidence. This ensures that every security incident is effectively resolved without having to switch applications. Video surveillance system “Like any busy amusement park, our guests sometimes become separated from their groups. When this happens, we are now able to use the Security Center Omnicast™ video surveillance system, along with assistance from our field officers, to quickly reunite guests with their parties,” said Will Graham, Security Technology Administrator at Santa Cruz Beach Boardwalk. If motion is detected near a perimeter after opening hours, the platform will trigger an alarm and display live video and a 10-second replay of the event on a dispatcher’s monitor. This allows them to quickly identify if it’s an actual threat. Unique access privileges The team has also expedited investigations by sharing system access with other departments. This includes food service, loss prevention and ticket sales who can handle their own preliminary investigations, if needed. The team has set up different door schedules and rules and created over 200 cardholder groups “Using the Security Center platform, all door events are linked to video which means our team can quickly gather the information needed and solve cases faster,” said Graham. With Security Center, operators get an instant view of an event as it’s unfolding. So before sending an officer to check on the area, they can quickly identify if it’s a threat or a false alarm. Using the Synergis system, the team has set up different door schedules and rules and created over 200 cardholder groups with unique access privileges for various roles and responsibilities. Managed software maintenance For added peace-of-mind, the Santa Cruz Boardwalk team receives fully managed software maintenance and monitoring via the Genetec Advantage maintenance package to help ensure their systems always available and up to date. “Using Security Center has definitely heightened our response efficiency at Santa Cruz Beach Boardwalk. Everything from video surveillance and access control to alarm management has been consolidated into one solution—it’s just a better, more effective way to work. And we’re confident that with this unified platform, we’ll be keeping our guests happy and safe well into the future,” concluded Graham.
Round table discussion
The high cost of thermal imaging cameras historically made their use more likely in specialized law enforcement and military applications. However, lower pricing of thermal imaging technologies has opened up a new and expanding market for thermal cameras in the mainstream. We asked this week’s Expert Panel Roundtable: What are the new opportunities for thermal cameras in mainstream physical security?
The new school year is a good time to reflect on the role of security in protecting our schools. From video to access control to some newer technologies, our Expert Panel Roundtable found plenty to talk about when we asked this week’s question: How does security technology make our schools safer?
The ability to treat patients in a secure environment is a base requirement of hospitals and other healthcare facilities. Whether facilities are large or small, security challenges abound, including perimeter security, access control of sensitive areas, video surveillance, and even a long list of cyber-risks. We asked this week’s Expert Panel Roundtable: What are the security challenges of hospitals and the healthcare industry?
Security alarm systems: Manufacturers & Suppliers
- DSC Security alarm systems
- Vanderbilt Security alarm systems
- LifeSafety Power Security alarm systems
- TruPortal Security alarm systems
- RISCO Group Security alarm systems
- Bosch Security alarm systems
- Climax Technology Security alarm systems
- OPTEX Security alarm systems
- Visonic Security alarm systems
- Alpro Security alarm systems
- Nedap AEOS Security alarm systems