Security alarm systems
The New Jersey Electronic Security Association (NJESA), which represents electronic security professionals, system integrators, fire alarm companies, manufacturers and distributors that do business in New Jersey, is offering a career training class for high school students that will provide extensive training in the electronic security and life safety industry. Certified Alarm Technician Level I The Certified Alarm Technician Level I Training class, exclusive for high school students who...
ADT continues expanding capabilities and geographic reach via Red Hawk Fire & Security, ADT Commercial with the asset purchase agreement of Security Corporation, a commercial security integrator headquartered in Detroit, Mich., with offices in Novi (Detroit), Mich., and Columbus, Ohio. Family owned and operated since 1974, Security Corporation has earned customer loyalty by providing responsive customer service and innovative security products to businesses, financial institutions, academic...
The ability to treat patients in a secure environment is a base requirement of hospitals and other healthcare facilities. Whether facilities are large or small, security challenges abound, including perimeter security, access control of sensitive areas, video surveillance, and even a long list of cyber-risks. We asked this week’s Expert Panel Roundtable: What are the security challenges of hospitals and the healthcare industry?
Over a fifteen-month period, Sonitrol has opened new franchises and expanded current markets in eight states including Illinois, Indiana, Kentucky, Ohio, Connecticut, Massachusetts, California and Florida. The expansion of current markets where Sonitrol has a footprint assists in the growth of the Sonitrol brand and secure more businesses with the best in verified electronic security, keeping our communities safe and keeping more criminals off the streets. “Sonitrol is excited to continu...
Miotta, formerly Mivatek, has unveiled its newest “Smarter Premises as a Service,” allowing global service providers to offer turnkey, RMR-based, smart home, enterprise, and care protection services. Miotta SPaaS Multi-Cloud Software The new Miotta Smarter Premises as a Service, or SPaaS, relies on Miotta’s advanced mobile-cloud software The new Miotta Smarter Premises as a Service, or SPaaS, relies on Miotta’s advanced mobile-cloud software. Using this specialized sof...
Nexkey says its mission is to disrupt the access control market and ‘change the way people experience access to physical places’. The startup is embracing the latest buzzword for access control – frictionless – while also enabling electronic access control for doors currently protected by mechanical locks. The system is simple with only three components – a controller, an electronic replacement lock core, and a smart phone app. The ‘controller’, a combi...
Prysmian Group, pioneer in the energy and telecom cable systems industry, presents its latest innovations for high-value electrical assets monitoring systems at the Grid Asset Management conference that is taking place in London on May 14 to 16. More specifically Prysmian’s presence at the conference will be centered around PRY-CAM, the Group’s breakthrough technology for condition assessment and asset management of electrical systems and equipment from 3 kV to 600 kV. Artificial Intelligence Interface Collected data are stored via the cloud to be accessed remotely by ways of an AI interface Through a full range of electronics-based products PRY-CAM monitoring technology allows fast, accurate and reliable on-line measurements of Partial Discharge (PD) and key parameters of any electrical equipment for system diagnosis and defect localization purposes, to helps electric assets owners to increase uptime, asset longevity and safety, while reducing maintenance costs and risks. The PRY-CAM technology does not require to switch off the monitored system, thus offering remarkable benefits in terms of associated costs. Collected data are stored via the cloud to be accessed remotely, shared and analyzed by ways of an artificial intelligence interface that generates automated alarm signals if a critical situation is identified. Comprehensive Condition Assessment Prysmian will be in the spotlight at this year’s conference as Platinum Sponsor, having its representative, Roberto Candela, speaking about extended and comprehensive condition assessment and management of electrical systems to improve reliability and optimize performance and lifecycles, within the Day 1 program session dedicated to Power Grids Asset Management & Advanced Diagnostics. Prysmian is the only player in the cable industry capable of providing turn-key supply" “Prysmian is the only player in the cable industry capable of providing turn-key supply of such and advanced monitoring solution fully integrated with any cable system“ says Roberto Candela, CEO of Prysmian Electronics, the Group’s fully owned subsidiary, entirely dedicated to Condition Assessment and Asset Monitoring systems and services. Cable System Integrator “We are marking a turning point in the technology for power grids diagnostics, monitoring and maintenance systems and services and we are moving from the role of pure cable manufacturer to cable system integrator” he adds. Prysmian Electronics reported a significant growth in 2018 and was awarded important contracts for power grids monitoring systems by the main Utilities world-wide, including Italy, UK, Middle East, China, USA and Singapore.
Resideo Technologies, Inc. announces details of its Resideo Premier Security Dealer Program for top professional security and smart home dealers. The new loyalty program will help dealers expand their offerings in the security and smart home markets, while driving value for homeowners. Building on its commitment to the professional channel and drawing from nearly 30 years of successful loyalty programs, the Resideo Premier Security Dealer Program will provide sales and marketing support, training and financial incentives, along with the essential tools and enhanced products that dealers need to differentiate in today’s competitive market. The new program is led by industry veteran Quentin Gunther, who spent more than 20 years as a security dealer, and was designed with input from top security dealers. The program will help Resideo Premier Security Dealers deliver an exceptional smart home experience for homeowners. The program will help Resideo Premier Security Dealers deliver an exceptional smart home experience Navigating Smart Home Technology “We continue to focus on the pro channel and believe security dealers in our program will be best positioned to help homeowners navigate smart home technology, especially as consumers are increasingly looking for professionals to ease the installation process,” said Alice DeBiasio, vice president and general manager, Residential Pro Security, Resideo. “We’ve carefully designed a program that combines some of the features from our previous program that dealers have asked for, along with new tools and resources to help them expand their businesses, while providing greater value to consumers who rely on their expertise to help keep their families safe and secure.” Remote System Control “Preventia is a high growth organization and we’re always looking for the best solutions for our customers to fuel that growth. What attracted us to the Resideo Premier Security Dealer Program was the focus around the growth opportunity across the security and smart home market. With the Resideo brand, it’s even more clear that the focus is on providing customers with a phenomenal experience,” said Aaron Whitaker, founder of Preventia Security in Columbia, Tennessee. Our core customer is the busy mom or dad that needs control of their system from anywhere, anytime" “Our core customer is the busy mom or dad that needs control of their system from anywhere, anytime and becoming a Resideo Premier Security Dealer increases our ability to deliver these solutions. We’re excited about the marketing support from Resideo to establish our brand in the market. We look forward to growing together with Resideo.” Dealer Resource Zone At the centre of the new program is a dedicated portal for dealers – Dealer Resource Zone – that will serve as a one-stop-shop for program details and allows dealers to stay informed on their account status, program participation and progress towards sales goals. Participating dealers will have access to a dedicated phone line for both technical and program support. Key financial rewards include a cooperative advertising program, rebate rewards and product discounts. Key Drivers Of The Program Include: Lead Generation – The program delivers key tools to help drive new sales opportunities, including social media content for customer engagement, an ecommerce application for online sales, co-op funding for developing marketing campaigns, and an automated system with streamlined co-op claim process. Sales/Dealer Engagement – The Dealer Development Group (DDG) provides support with business planning, sales growth strategies and sales skills. The technical team will host dedicated training sessions, and program marketing will assist with promotional materials. Networking – The program offers networking opportunities for dealers to exchange ideas and share knowledge and best practices. In addition to the annual CONNECT event, Resideo will host regional events and webinars for participating dealers. Connected Solutions – Dedicated technical and sales training provides members with tools and knowledge to successfully deliver the smart home experience. Since its initial launch, the Resideo Premier Dealer Program has welcomed more than 75 industry dealers to the program. Dealers are selected by Resideo to join the program, and they are required to complete certification and training courses.
Interlogix, a global leader in security and life-safety solutions, introduces Simon XTi-5i, a self-contained, wireless security system for heightened residential security and convenience. An update to the Simon XTi-5 system, the new platform supports 80 wireless zones, features a 5-inch color LCD touchscreen and is compatible with a wide range of devices through leading service providers. Interlogix is a part of Carrier, a leading global provider of innovative heating, ventilating and air conditioning (HVAC), refrigeration, fire, security and building automation technologies. Simon XTi-5 Wireless Security System “The latest version of the Simon XTi-5 system helps synchronize homes to keep families connected, protected and a whole lot more,” said Cooper Briscoe, residential solutions product leader, North America, Interlogix. “The devices and accessories available through Interlogix and Alarm.com interactive services make it easy to customize systems that meet each family’s specific needs and priorities whether in a house, apartment or condominium.” When paired with an LTE modem from leading active home services provider Alarm.com, Simon panels can be used as a comfort management and automation system enabling local and remote control of Z-Wave devices such as wireless lighting controls, thermostats, door locks, garage doors and more. Home Security And Automation Solutions The intuitive touch screen panel is easy to operate, making it ideal for users of all ages The new system features a selectable user interface that matches the Alarm.com interactive services mobile application in color, style and icons – simplifying the user experience. At-a-glance system status provides a complete view of home security and automation systems, indoor temperature and outdoor weather. The panel comes standard with support for up to 80 wireless zones and a built-in battery backup keeps the system running in case of power failures. Paired with an LTE modem from Alarm.com, the Simon XTi-5i panel enables other home security and automation features including: Real-time look-ins and review of recorded snapshots for visual verification of alarms by using the Interlogix Image Sensor Voice, email and text message reports Two-way emergency communication with monitoring station personnel using the panel’s built-in microphone Menu-based system programming and testing for fast and accurate installation of the panel and supported devices. The intuitive touch screen panel is easy to operate, making it ideal for users of all ages.
The Z-Wave Alliance, a global membership organization dedicated to advancing the popular Z-Wave wireless smart home protocol, will host the Z-Wave Pavilion at ISC West 2019 in Las Vegas, with Alliance members introducing and demonstrating their latest Z-Wave solutions. The Z-Wave Alliance offers security dealers and integrators the opportunity to interact with the latest Z-Wave technology in one central location as well as network with manufacturers that are leading the global smart home and IoT security industry. This new Z-Wave module is built on a new ARM-based core and the Silicon Labs Gecko platform Silicon Labs, a provider of silicon, software and solutions for a smarter, more connected world, will also demonstrate the innovative Z-Wave 700 platform, boasting advanced capabilities in every aspect of smart home technology to drive greater interoperability, simple plug and play installs, and the highest levels of security. This new Z-Wave module is built on a new ARM-based core and the Silicon Labs Gecko platform that brings a host of new development tools to make time to market faster. Z-Wave Pavilion Members Include: Danalock will demonstrate how their Danabridge V3 enables remote operation of their newest smart lock, the Danalock V3 and showcase the Danapad V3 wireless access pad and Universal Module V3. Everspring will display their new range of Z-Wave sensors with the Z-Wave S2 Security framework. Leedarson will present their new IoT solutions designed to enhance smart home security, monitoring, lighting and energy, and enable voice activated commands on products that work with Amazon Alexa, Google Assistant, and IFTTT. Parakeet will showcase their enterprise solutions for MDU owners and managers to enable centralized remote access control of primary property functions like HVAC monitoring, door locks, garage doors, thermostats and more. SecureNet is presenting their SecureNet platform that simplifies and expands the capabilities of central monitoring stations and alarm dealers to add lifestyle services to their existing alarm transportation offerings. ShenZhen NEO is one of the earliest professional manufacturers of IP Cameras in China, providing indoor wireless IP cameras, wireless outdoor IP cameras, mini PTZ IP cameras, dome IP cameras and outdoor PTZ IP cameras and more. Vision is showcasing their Z-Wave compatible U-Bell alarm, Wall Remote, and Wireless Siren and Strobe that receives activation commands from an alarm system. Showcasing Growing Ecosystem Of Products ISC West remains an important venue to engage with this audience and spread awareness of the benefits of Z-Wave"“In our fifth year at ISC West, the Z-Wave Pavilion continues to be a representation of our leadership in the smart home security market and we look forward to showcasing our growing ecosystem of products for security dealers and integrators,” said Mitchell Klein, executive director of the Z-Wave Alliance. “Integrators are an integral part of this industry’s growth – they talk to consumers on a daily basis and understand the concerns they have around issues like network security and barriers to greater adoption of smart home. "ISC West remains an important venue to engage with this audience and spread awareness of the benefits of Z-Wave and its commitment to security across the market.”
LenelS2, global provider of advanced access control systems and services, is slated to showcase three new user interface (UI) options for Lenel Network Video Recorder (LNVR) customers at the International Security Conference & Exposition (ISC) West event, taking place in Las Vegas in April 2019. The company will also introduce new cloud-based offerings to enable customers’ cloud journeys and other key partnership integrations. LenelS2 is a part of Carrier, global provider of innovative heating, ventilating and air conditioning (HVAC), refrigeration, fire, security and building automation technologies. Video-Assisted Mobile Monitoring Magic Monitor tightly integrates with video management software from Milestone LNVR customers can now use OnGuard Monitor for video-assisted mobile monitoring, OnGuard Surveillance for lightweight video viewing and Magic Monitor for unified security management. Using OnGuard Monitor and OnGuard Surveillance as complete browser-based solutions, customers can make video viewing available to all appropriate employees without installing UIs at each workstation, while ensuring permissions are enforced. Magic Monitor joined the company’s product portfolio in the fall of 2018 when Lenel acquired S2 Security, forming LenelS2. Magic Monitor’s unified UI expands OnGuard’s capabilities with the addition of digital signage and internet-streamed TV. The integration of OnGuard data into Magic Monitor allows the display of events and alarms, LNVR video, cardholder photo verification at selected doors and interaction with the OnGuard hardware tree, as well as cardholder search and management. Additionally, Magic Monitor tightly integrates with video management software from Milestone, which maintains a long-standing and recently expanded distribution relationship with LenelS2. Integration With OnGuard Security Platform “When integrated with the OnGuard platform, the easy-to-install and customizable Magic Monitor software empowers customers’ operations centers, as well as controls messaging across their facilities for safety, informational or marketing purposes,” said Jeff Stanek, president, LenelS2. “The combination of Magic Monitor, OnGuard Monitor, OnGuard Surveillance and Milestone XProtect, ensures we have a unified security and video solution for every customer application.” LenelS2 also announced convenience enhancements to its BlueDiamond mobile credentialing solution. BlueDiamond Pathways and a new Phone as a Badge (PhaaB) feature enables authorized users to enter offices and meeting rooms while leaving their smartphones in a pocket or bag. Cloud Deployment Guide LenelS2 has added support for hosting OnGuard in the Amazon Web Services (AWS) cloud environment Expanding on the ability to host OnGuard in the Microsoft Azure environment, which began with OnGuard version 7.4, LenelS2 has added support for hosting OnGuard in the Amazon Web Services (AWS) cloud environment. LenelS2 is also releasing a Cloud Deployment Guide providing operational and logistics details for decision-makers who will be deploying OnGuard in an Infrastructure as a Service (IaaS) or Platform as a Service (PaaS). In addition to the new product features above, several new OnGuard system partner integrations were also announced. Support for the latest Bosch B-series control panels and XR-series boards from DMP enable OnGuard users to monitor alarms and the status of intrusion devices, as well as leverage OnGuard’s ability to arm and disarm alarm systems. Also, OnGuard now supports integration with CertiPath TrustVisitor, a state-of-the-art visitor management platform designed specifically for federal agencies using an approved OnGuard HSPD-12/FIPS 201 physical access control solution. TrustVisitor enables users to know in real time exactly who is in any facility. IC-Edge Intelligent Communications Platform The integration of Zenitel’s new intelligent communications platform, IC-Edge, provides OnGuard users with a simple and powerful way to incorporate voice communications into customers’ unified security strategy, enabling better decision making and faster incident response through unrivaled sound quality, interoperability, security and ease of use. “We are very excited to work with respected industry leaders like Bosch, DMP, CertiPath and Zenitel,” said Stanek. “Our OnGuard open architecture design enables users to tailor intrusion, visitor management and communications technology to meet their specific needs.” Lenel’s new integrations and products will be on display from April 10-12 at ISC West 2019, in booth #18019 in the Sands Convention Center in Las Vegas.
ASSA ABLOY Door Hardware & Access Control is proud to announce that it will be exhibiting at the first ever The Security Event 2019, showcasing its latest security and integrated access control technology solutions. Taking place at the NEC in Birmingham from 9-11 April 2019, the show is a major new exhibition for the commercial and residential security market and is set to welcome more than 6,000 visitors. ARX Security System ASSA ABLOY Door Hardware & Access Control will be available on stand SE172, alongside Abloy and HKC, highlighting how efficient and easy to install its innovative access control solutions are for security installers. Products that will be exhibited on the stand include eCLIQ, CLIQ Go, SMARTair and Aperio, as well as its extensive electromechanical offering and the ARX access control and alarm system. eCLIQ Electronic Key ManagementeCLIQ is a fully electronic key management system that delivers flexible and secure master key management to businesses, solving key control concerns eCLIQ is a fully electronic key management system that delivers flexible and secure master key management to businesses, solving key control concerns. The compact eCLIQ locking cylinder offers the highest levels of security. With the widest range of different cylinder types, the system is designed for every kind of use, from the company entrance gate to securing alarm systems, lifts, doors and cabinets. eCLIQ also helps solve the issue of lost keys, with users able to update access authorizations when required. It is easy to install too, with no drilling required, and offers a maintenance-free solution for up to 200,000 cycles. As such, eCLIQ is the only master key system a building will ever need. CLIQ Go Electronic Locking System CLIQ Go is a fully electronic locking system based on the highly successful and efficient CLIQ technology. The CLIQ Go app provides a high level of security and data protection and enables control over building security from a mobile device. The flexibility of key management is unrivalled when it comes to master keying for building security. CLIQ Go provides both security installers and business owners with the capability to manage access control on the go, achieved via a quick installation that requires no witting at the door. Operators can also easily revoke access rights via the CLIQ Go app, miniziming the risk of lost keys. SMARTair is a wireless online or offline fully scalable access control system that keeps users in touch with everything that’s happening in a building – who enters, where and when – ensuring complete control of site security. The new mobile app Openow will be presented at The Security Event too, which becomes a smartphone’s secure virtual credential. Aperio Integrated Access Control Solution Aperio enables mechanical locks to be wirelessly linked to an access control system in a convenient and cost-effective way Aperio enables mechanical locks to be wirelessly linked to an access control system in a convenient and cost-effective way. With products meeting BS EN 179 and BS EN 1125 standards, Aperio can help schools, universities and commercial environments cut energy costs, reduce time money spent on maintenance, and help deliver a flexible access control solution that can be easily adapted and updated when needed. Part of the Aperio range, the new H100 door handle will also be on display. Packing the power and flexibility of wireless access control into one slim, cleverly designed door handle, the Aperio H100 offers easy retrofitting to almost any interior door. It integrates with all the existing Aperio integrations seamlessly and can work within an online access control system or offline as a standalone device. ARX Access control And Alarm System ARX is a security platform with integrated alarm and access control capability, covering everything from fully monitored high security hard wired access control doors to wireless Aperio doors, in both on and offline configuration. The technology supports MIFARE DESFire EV2 and HID SEOS, providing the most secure credential formats available, while being a future-proof system too – BLE Pando Reader provides the ability to use a smartphone as a credential. Fully-Monitored Door Security ARX creates a fully-monitored door environment, including electromechanical locks utilising ASSA ABLOY Hi-O technology Designed to easily integrate into third party security systems, and other ASSA ABLOY systems such as CLIQ and Traka, ARX offers an advanced graded alarm system, allowing deployment of dynamic lockdown with mobile notification to the ARX Go app. ARX creates a fully-monitored door environment, including electromechanical locks utilising ASSA ABLOY Hi-O technology. David Hodgkiss, Director of Access Control for ASSA ABLOY Door Hardware & Access Control, said: “We are delighted to be exhibiting at the first ever Security Event 2019 at the NEC in Birmingham, which will launch a new platform for showcasing the latest technologies and solutions available to security installers. As security threats become more diverse and complex, our latest solutions ensure security installers can specify a product for a customer that will overcome these challenges and deliver exceptional performance. We have a product offering that is truly unmatched, with one in every ten lock and security installations worldwide using our solutions. And with free coffee available on stand SE172 for anyone that comes and speaks to us about our access control offers, we look forward to welcoming everyone to our stand at The Security Event 2019.”
Artificial intelligence allows machines to do jobs previously done by people. When it comes to security and surveillance, this technology allows cameras and control room equipment to identify a wide range of threats automatically and in real time across hundreds or even thousands of cameras – allowing security teams to take immediate action to protect people and assets. AI Technology And Surveillance Solutions Artificial Intelligence technology built into surveillance solutions help organizations optimize their security Video surveillance cameras are the electronic eyes of any security operation. In the past, human supervision was needed to make sense of the images captured, and to assess whether certain events posed a security risk or not. With some organizations using hundreds or even thousands of cameras to protect their people and assets, manual review of footage is simply impossible – potentially leaving them vulnerable to security breaches. Advanced Artificial Intelligence technology built into surveillance solutions can help organizations overcome this challenge and optimize their security. This means cameras, control-room equipment and back-end infrastructure can now ‘learn’ about potential threats for themselves by recognizing people, vehicles and even behaviors. Detection And Prevention The manual interventions needed with traditional security systems mean that teams were frequently reacting to breaches that had already happened. Artificial intelligence changes all this by recognizing potential threats before they impact company’s people or assets – allowing security teams to react immediately to neutralise any potential threat. Artificial intelligence solutions can automatically trigger alerts when a person appears in a restricted area For example, artificial Intelligence solutions can automatically trigger alerts when a person appears in a restricted area, or when a vehicle with a blacklisted number plate enters a site. With alerts delivered in real time, teams can identify and react to security threats and protect people and assets more effectively. And because alerts are automated, potential threats are hardly missed or overlooked. How Does Artificial Intelligence Work? Artificial intelligence systems become more intelligent over time, building databases of potential threats and reacting to new events accordingly. This allows systems to ‘think for themselves’ and to alert teams of any suspicious events or people who are caught on camera. Artificial intelligence technologies use advanced algorithms based on Deep Learning to distinguish between different kinds of security events and threats. Technologies incorporated into the Hikvision portfolio include: Facial recognition which allows law enforcement personnel to identify suspects and commercial teams to identify VIP customers in real time. Vehicle identification which can be used to identify vehicle number plates and recognize different types of vehicles (even down to make and model), or to trigger alerts when vehicles enter restricted areas. Perimeter protection which helps organizations to identify real threats by distinguishing people and vehicles from other moving objects and keeping false alarms to a minimum. Business intelligence which employs people counting, queue detection, and heat mapping technologies, so that organizations can enhance operational efficiency by making use of the data report. Increasing Commercial Success Artificial intelligence isn’t just useful for identifying security threats – although this is a key strength of the technology. It can also help organizations increase their competitiveness and commercial success. For example, VIP customers who opt to participate in special marketing promotions or other incentives can be identified so staff can provide the right kind of service at the right time. This gives organizations the opportunity to personalize the service experience, foster loyalty and maximize customer lifetime revenues. Artificial Intelligence can help organizations to better understand customers and meet their needs more effectively In the same way, artificial Intelligence can help organizations to better understand customers and meet their needs more effectively – leading to more commercial opportunities. One feature – called People Counting – allows stores and commercial centers to map footfall at peak times, ensuring that staffing is optimized to meet demand. At the same time, stores can see which areas of the building customers visit most and adjust their merchandising and product positioning accordingly to maximize the sales opportunities. Artificial Intelligence At Hikvision Hikvision’s family of artificial intelligence products include the DeepinView network cameras and DeepinMind NVRs. The products help to tackle security with facial recognition; monitoring and counting of people; and recognition and detection of vehicles, to name a few. These features all depend on artificial intelligence technology to recognize, classify and respond to security threats. This article was written by Hikvision.
Across the country, law enforcement officers are finding it increasingly difficult to respond to the near overwhelming number of calls coming from security alarms. Police departments commonly define a false alarm as a call, which upon investigation, shows no evidence of criminal activity, such as broken windows, forced doors, items missing, or people injured. While false alarms bog down police, they can also negatively impact customers and integrators. End users can expect hefty fines for false alarm responses, and when these customers receive large bills from the city, many turn to installers, dealers, and even manufacturers expecting them to accept the responsibility and pay the check. What First Brought The Issue Of Alarm Verification To Your Attention? It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight I’ve been aware of the problem of false alarms for about 5 years. I believed audio capture, through microphone deployment, could be an active part of the solution when used as a second source for indicating ‘out of the norm’ activity and as an equal component with the video surveillance technology. In 2015, I found similarly minded security professionals when introduced to the Partnership for Priority Verified Alarm Response. After reading PPVAR’s paper on ‘Audio Verified Alarms Best Practices; [April 2015],’ I knew that the Partnership was on to something important. In our lives, two of the five senses we count on day-in and day-out are sight and sound. It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight. What Is The False Alarm Rate? In 2016, the International Association of Chiefs of Police reported that over 98 percent of all alarm calls in the United States were false. This number is obviously staggering, and something we need to work towards correcting. Why Did This Issue Resonate So Strongly With You? When I first investigated this issue, I was sure that the security industry would have already recognized this and was acting to ensure improved alarm verification, preferably through a combination of audio and video technologies. However, I quickly saw that this was not the case, or even close to the norm. I have questioned the rationale behind the lack of adoption and found the deployment of audio is often hindered by the concern of privacy. I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio As CEO of Louroe Electronics, I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio. I’ve had to reassure many security personnel and customers how the law supports the use of audio in public places as long as there is no expectation of privacy. By dispelling fears with facts around deploying and implementing audio sensors, customers can confidently include audio in their surveillance systems and gain a more effective security solution. Who Is Affected By This? Truth be told, everyone from the end user to the manufacturer is affected by this issue. Not to mention the strain this puts on law enforcement who are tired of ‘wasting time’ and effort out in the field on these nuisance alerts. When an end user receives a check for their false alarm, many of them will immediately blame the integrator and or the monitoring center for a faulty set up and management and expect the integrator to remedy the situation, including carry the burden of paying the fines. The integrator, on the other hand, will turn to the manufacturer, assuming faulty equipment and installation instructions; therefore, looking for reimbursement for the cost. What Is The Average False Alarm Fee? It depends on many factors, and especially your first responder assigned location for responseIt depends on many factors, and especially your first responder assigned location for response. According to the Urban Institute, fees generally range from $25-$100 for the first offense, rising as high as a few thousand dollars per false alarm if a location has a large number in a single year. What’s worse, in extreme cases, alarm systems may even be blacklisted by the police dispatch center if they have raised too many false alarms in the past. Why Do You Believe Audio Is The Ideal Technology For Secondary Source Verification? Video surveillance has been the main option for security monitoring and alarm validation for decades, however industry professionals are realising that video alone is not enough. Video only tells half of the story, by adding audio capture, the responsible party gains a turnkey solution with the ability to gather additional evidence to verify alerts and expand overall awareness. In reality, audio’s range is greater than the field of view for a camera. Sound pickup is 360 degrees, capturing voices, gunshots, breaking glass, sirens, or other important details that a fixed camera many not see. How Would A Secondary Source Verification System Work With Audio? Using a video monitoring solution equipped with audio, the microphone will pick up the sounds at the time a visual alert or alarm is triggered. If embedded with classification analytics, the microphone will send alerts for specific detected sounds. The captured audio, and any notifications are immediately sent to the monitoring station, where trained personnel can listen to the sound clip, along with live audio and video from their station. When law enforcement receives a validated alarm, they can better prioritise the response From here, an informed decision can then be made about the validity of the alarm, along with what the current threat is at the location. If the alarm is in fact valid, the information is then passed along to the law enforcement within minutes. When law enforcement receives a validated alarm, they can better prioritise the response. It also provides more information in a forensic evaluation. Are There Any Additional Resources You Would Suggest Looking Into? Yes, we would suggest looking into the following to see a few different perspectives on the matter: NSA Support For 2018 Model Ordinance For Alarm Management and False Alarm Reduction Partnership for Priority Verified Alarm Response Support for the Term “Verified Alarm” and Prioritising Verified Alarm Responses Urban Institute Opportunities for Police Cost Savings without Sacrificing Service Quality: Reducing False Alarms
It amazes me how in a few short years security systems have gone from simple, dumb cameras witnessing events to intelligent eyes, ears, speech and touch solutions that boost situational awareness far beyond human capabilities. It seems the only senses missing from the equation now are smell and taste. And who knows, someone might be working on those in a lab somewhere right now. But what’s really fascinating to me is how the Internet of Things (IoT) has opened a world of possibilities for transforming security technology into something new yet again. With IoT we’re able to push and pull nuggets of intelligence from sources we never considered before: environmental sensors, pressure plates, door lock timers and much more. It’s helped us break through the constraining mindset that security systems are strictly single-purpose. With interconnectivity at the core, we’re starting to imagine myriad ways to apply these tools to challenges outside the realm of security. Here are just a few examples. Flood Management Assistance Network camera adds another dimension and timeliness to flood management by helping responders investigate remotely As recent hurricanes and floods have shown, water damage can be devastating to a community. That’s why some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem. Water sensors collect data from multiple sources such as rain gutters, sewer systems and pump stations, in order to monitor fluctuations in water levels and water quality. If an alert triggers, having a network camera in proximity to visually verify the situation helps responders determine the best course of action. For instance, if multiple water detection sensors trigger alerts simultaneously or sequentially over a large area it’s probably due to natural runoff from recent rainfall. But without eyes on the scene, how can you be sure? Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely. It might be a fire hydrant spewing water, a water main break or even a chemical spill. With video streaming live to the command center, staff can remotely inspect the area, determine the cause of the trigger and decide whether remediation is required, thus avoiding the expense of dispatching an investigative crew to a non-event. Some municipalities are using their city surveillance cameras in conjunction with water sensor to proactively address the problem Environmental Control Assistance Data centers house the lifeblood of a business so it’s no wonder why companies work hard to protect them. We’re all familiar with the integration of network cameras with access control systems to visually verify who is actually using the credentials. Network camera adds another dimension and timeliness to flood management by helping responders investigate and identify the cause of a trigger remotely But there’s another aspect to protecting data centers and that’s environment control. Data centers need to maintain optimum humidity and temperature for the racks of electronics. When environmental sensors in the facility detect out-of-norm ranges technicians can remotely command a network camera to zoom in on the gauges and help them determine whether remediation might be necessary. Coupling network cameras with other sensors in the data center can provide visual confirmation of other conditions as well. For instance, every time a data rack door-open-close sensor detects an event it can trigger the camera to pan to the location and stream video to security. Some data centers employ weight sensors at the doorway to weigh personnel and equipment as they enter the room and when they exit to ensure no additional hardware is being taken out of the facility or left inside without permission. Any discrepancy would trigger the camera to zoom in for a close-up of the individual’s face and send a visual alert and ID information to security. Roadway Management And Parking Assistance Network cameras have long played a part in city-wide traffic management. Adding video analytics and integration with network sensors, makes those cameras that much smarter and versatile. They can detect cars driving in bike lanes or driving in the wrong direction and capture license plates of offenders. Their ability to detect anomalous traffic flow patterns can be integrated with car counting sensors, networked electronic road signs and traffic light systems to automatically redirect vehicles to alternate routes. They make great, intelligent parking lot attendants, too. Working in conjunction with weight sensors network cameras can count vehicles coming into and leaving a lot or garage and verify when the facility has reached capacity. License plate recognition and video analytics can be used to ascertain that a vehicle entering a reserved parking space doesn’t match the credentials and vehicle attributes in the database. With the addition of noise sensors and audio analytics, network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds – breaking glass, car alarms, gun shots, and aggressive speech – and triggering a visual alert to first responders. Network cameras can improve roadway and parking facility safety by detecting and identifying specific sounds and triggering a visual alert to first responders Shopper Experience Assistance In the early days of online shopping, e-tailers designed their sites to replicate the in-store customer experience. In an ironic turn of events, today brick-and-mortar stores are trying to mirror the online shopping experience. To do so, they’re turning their security systems into adjunct sales assistance. With network video and audio system automation they can recognize and acknowledge loyal customers with personal greetings. Retailers are applying people counting video analytics to checkout activity to create rules-based consistency in customer service With heatmapping analytics they can measure how much time a customer spends in a specific department or observe how they walk through the aisles of the store. They can track shopping behaviors such as items looked at that made it into the cart or didn’t, or whether a customer actually checked out or left the merchandise behind. By capturing these shopping patterns and trends retailers can shape a more positive, more profitable customer shopping experience. For instance, integrating video analytics with point of sale systems and RFID sensors on merchandise tags can result in timely alerts to sales associates to recommend additional merchandise. This is a case of emulating how e-tailers let the customer know that other customers who bought X often also purchased items Y and Z. Or to avoid disappointing customers due to stock outages, retailers are linking weight sensors and video analytics to make sure their shelves are well-stocked and if not, quickly alert associates to what items need to be restocked. Capturing Business Intelligence Retailers are also using video cameras to monitor checkout queues and trigger automated announcements over the public-address system, closed system such as smartphones or other wireless communications devices that checkers are needed rather wait for a person to call for backup. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs They’re applying people counting video analytics to checkout activity to create rules-based consistency in customer service. While retailers will always use their surveillance camera for loss prevention, they’re finding that integrating traditional technology in new ways can yield even bigger returns. Linking network video surveillance, video analytics, network communications system and sensors with point-of-sale systems and customer loyalty databases, retailers are capturing the business intelligence they need to get back in the game and make brick-and-mortar a greater overall experience than online shopping. A Natural Cross-Over Technology This trend towards integration has forever changed how organizations view their investment in security technology. The intelligence and versatility of a tool that can see, verify and analyze what’s happening in real-time is spurring users to tap its cross-over potential for a host of other tasks that could benefit from more astute situational awareness – everything from manufacturing and equipment maintenance to logistics, inventory control and beyond. IoT laid the groundwork for network security solutions to seamlessly integrate with other IP-based technologies, sensors and programs. How we capitalize on that connection is only limited by our imagination.
There are many new technologies at ISC West this year. There are also some tried-and-true solutions on display. More mature products have the benefit of being fully vetted and battle-tested, which may make them a more comfortable choice for security customers. I had a couple of discussions on Day 2 of the show about the advantages, and possible drawbacks, of new products. “To a security director, when you say ‘new,’ he translates that into ‘risk,’” says Bill Spence, VP of Sales, U.S., Canada and Western Europe for HID Global’s Lumidigm biometrics brand. “Anytime you say new, there is a probability of risk. The key is to educate. Education quantifies risk, and an educated customer can make an intelligent decision about risk versus reward.” “We have to take customers from where they are to help them understand new technologies,” says Spence. “We must give them a bridge to that understanding, and education is the bridge.” Lumidigm Biometrics Integrations An app provides graphics that take installers step-by-step through the installation process HID Global is incorporating Lumidigm biometrics into the new iClass SE RB25F fingerprint reader being highlighted at the show. Two-factor authentication can use either a card or mobile credential along with biometrics; there is no latency; and templates can be stored on a card. Another new offering at the HID Global booth is an augmented reality tool to simplify installation of newer systems that incorporate the more secure OSDP protocol. An app provides graphics that take installers step-by-step through the installation process. Also highlighted at the HID Global booth — and at the booths of turnstile manufacturers throughout the show — are embedded readers that provide tested and certified mobile access control for turnstiles. IClass SE technology is embedded in the iRox-T Turnstile Reader from Essex Electronics. Innovative Security Technologies There’s a delicate balance at any trade show between creating excitement about new products and educating customers to be comfortable with new technologies. There is some of both at ISC West 2019. In the future, hardware will be a delivery device, not the core of systems “We are on the cusp of change in the industry, and it’s closer than ever,” says Jennifer Doctor, Johnson Controls’ Senior Director, Project Management - Intrusion. “We will see the impact of promised technologies that will come from other industries, such as artificial intelligence. The very definition of security is changing. We are an industry that needs to be risk-averse, and we need to prove out the technology. There is innovation, but we just need to make sure technologies are what the market wants and expects.” “In the future, hardware will be a delivery device, not the core of systems, which will come from intelligence in the software and from services,” she adds. “The products we deliver will enable that.” Have 30 percent of service companies in the U.S. security market jumped into the cloud? PowerSeries Pro Intrusion Portfolio Johnson Controls is highlighting the commercial PowerSeries Pro intrusion portfolio, which features PowerG encrypted technology that enables wireless systems that are cyber-secure. The cloud is coming on strong, and one company finding success in cloud systems is Eagle Eye Networks, which has seen 93% compounded annual growth over the past three years. Economies of scale have enabled them to lower subscription prices by 35%, with an extra 10% decrease for customers that pay annually. Ken Francis, President of Eagle Eye Networks, says they are signing up 50 new dealers a month for the cloud video offering. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud “It’s really heating up,” says Francis. “The general cloud is driving increases in the surveillance cloud.” Jumping To Cloud Embracing the cloud and recurring monthly revenue (RMR) requires that dealers transform their businesses to ensure success. Francis says dealers should dedicate sales resources to cloud offerings rather than expect everyone to sell the cloud, and there should be a base commission plan on RMR services in lieu of upfront project fees. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system “Talk to professionals about your cash flow and understand how to capitalize on financing partners to ensure cash flow while investing in the RMR stream,” he adds. “And look for ways to reduce your costs to serve the customer base as your RMR increases.” For example, use of remote site diagnostics, configuration and support can avoid the need for expensive “truck rolls” that can undermine profitability. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud. Alarm companies, which are accustomed to the RMR model, are generally ahead of the curve, while traditional security integrators are lagging. “It’s a requirement to change or die,” he notes. Insight Hosted Managed Service Also, in the area of managed services, March Networks is highlighting its Insight hosted managed service that can provide instant information on video systems located at remote sites, including visibility into firmware versions, camera warranty information, and cybersecurity status of systems. The ability to dive deeply into system status empowers a new recurring revenue stream for integrators. Color-coded icons summarize system status and show pending issues and clicking on the icons provides detailed workflow information. The system can also be offered for smaller systems such as those at convenience stores and quick-serve restaurants. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system. The integration enables managers to evaluate POS information, especially anomalies, to determine possible employee theft and other shrinkage issues.
Recent technology advances – from the cloud to artificial intelligence, from mobile credentials to robotics – will have a high profile at the upcoming ISC West exhibition hall. Several of these technologies were recently designated by the Security Industry Association as the Top 8 Security Technologies for Security and Public Safety. Some of them will also be a focus at the ISC West conference program, SIA Education@ISC, April 9-11 at the Sands Expo Center. This article will highlight some of those conference sessions. Topic: Cloud Systems And Video Surveillance As A Service (VSaaS) Managed Video Services are saving TD Bank $500K annually, April 9, 2:45 to 3:45 p.m. Why TD Bank decided to roll out a managed services solution, what it took to deploy and how the bank is saving an astounding $500,000 annually. IT 4.0 and Video Surveillance: A Guide to the New Terminology and What It Means to You and Your Customers, April 11, 1:15 to 2:15 p.m. How IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers, including explanations of terms such as cloud data centers, personal clouds, the edge, IoT sensors and data analytics. One of the sessions to cover how IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers Topic: Artificial Intelligence (AI) In Video And Other Systems The Challenges and Opportunities of AI in Physical Security, April 10, 3:45 to 4:45 p.m. Looking toward what the future may hold for AI in physical security; the challenges and opportunities the technology has created; and how participants can leverage AI and machine learning with existing customers to grow their business. Deep Learning Demystified: Next-Generation AI Applied to Video, April 11, 9:45 to 10:45 a.m. Dispelling the myths of the terms “deep learning” and “artificial intelligence,” and what the technologies can do in practical terms. Modern cameras find and identify faces and vehicles, analyse behavior and organize and control assets Neural Processing and Smart Cameras, April 9, 8:30 to 10 a.m. Deep learning-capable hardware is evolving at a frantic pace, and GPU and NPU (neural processing unit) co-processors are commonly embedded in cameras and video management systems. Modern cameras find and identify faces and vehicles, analyse behavior and organize and control assets. Analytics in the Video Central Station: Proper Deployment, Programming and Configuration to optimize operational and cost efficiencies, April 11, 3:45 to 4:45 p.m. How analytics plays a critical role in reducing alarm traffic in a central station environment, allowing them to save money and realize other operational and performance efficiencies. Topic: Robotics And Autonomous Devices Robotic Aerial Security – Growth Trends and Best Practices, April 10, 11 a.m. to noon The lion’s share of growth in the robotic aerial security sector will come from autonomous systems and changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices How to Adapt to Address Drone Security, April 11, 1:15 to 2:15 p.m. Drone industry professionals and a physical security design engineer will cover the realistic applications of drone systems and counter-drone solutions that can protect organizations and facilities. Next Generation Threat: Racing Drones, April 11, 2:30 to 3:30 p.m. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices. This session will identify the potential risks these drones can pose to facilities, special events, and critical infrastructure. Establishing a Corporate Drone Program, April 10, 9:45 to 10:45 p.m. Is a corporate drone program an appropriate addition to an existing security program? How to understand and navigate the regulatory challenges and processes associated with starting up a commercial-use drone program. The Rise of Intelligence in Physical Security, April 11, 9:45 to 10:45 a.m. “Intelligence” incorporates a variety of subdomains from artificial intelligence to machine learning and contextual analysis. It is rapidly becoming a focus in the realm of IT security – and increasingly in the realm of physical security, too. Changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present Topic: Mobile Credentials Finding Their Place In Access Control How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. At the center of convergence is one crucial building block: strong irrefutable identity powered by biometrics. Driving the Future: How Interoperability Standards in Access Control Can Enable Smart Building Success, April 9, 1:30 to 2:30 p.m. Growing user demand is driving new open platform approaches and the adoption of interoperability standards Growing user demand for unfettered and unlimited third-party integrations is now driving new open platform approaches and the adoption of interoperability standards. They are changing the dynamic of access control and its role within the smart building environment. Topic: Facial Biometrics In Professional Solutions How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. Securing workstations, virtual desktops, turnstiles, front doors, mobile devices and more, biometric authentication is helping enterprises and governments worldwide to realize a more secure future. Topic: Voice Control In The Smart Home Environment Delivering the Smart Home of the Future, April 11, 3:45 to 4:45 p.m. With the proliferation of connected smart devices, including voice control devices, consumers have a growing array of options for defining what their Smart Home experience could be.
Constantly optimizing deep learning algorithms yields better video analytics performance, even in complex applications such as facial recognition or in scenarios with variable lighting, angles, postures, expressions, accessories, resolution, etc. Deep learning, a form of artificial intelligence (AI), holds the potential to enable video analytics to deliver on long-promised, but not often delivered performance. Our AI series continues here with part 2. Adapting Existing Hardware Today, low-cost system-on-chip (SoC) camera components enable deep neural network (DNN) processing for the next generation of intelligent cameras, thus expanding the availability of AI processing to a broader market. AI software can even add learning capabilities by adapting existing hardware to AI applications AI software can even add learning capabilities by adapting existing hardware to AI applications. Today’s smartphones include cameras, gyroscopes and accelerometers to provide sufficient data to drive AI applications. Software can adapt existing hardware to transform them into AI devices capable of continuous learning in the field. Inside a video camera, real-time deep learning processing can be used to detect discarded objects, issue loitering alarms and detect people or objects entering a pre-defined field. Data capture form to appear here! Detect Anomalous Data Additional capabilities are applicable to demanding environments and mission-critical applications, such as the perimeter protection of airports, critical infrastructures and government buildings, border patrol, ship-tracking and traffic-monitoring (e.g. wrong-way detection, traffic-counts and monitoring roadsides for parked cars: all vital video security solutions). IoT is transforming the lowly security camera from a device that simply captures images, into an intelligent sensor that plays an integral role in gathering the kind of vital business data that can be used to improve commercial operations in areas beyond security. For example, cities are transitioning into smart cities. Deep learning enables systems to search surveillance footage, to detect anomalous data, and to shift surveillance from post-incident response to providing alerts during, or even before, an event. The ability of deep learning for video analytics is much more sophisticated and accurate Make Critical Decisions Deep learning can eliminate previous video analytics limitations such as dependence on a scene’s background. Deep learning is also more adept than humans at discerning subtle changes in an image. The ability of deep learning for video analytics is much more sophisticated – and accurate – than the programmed approaches previously employed to identify targets. AI is a timely solution in an age when there is more video surveillance than ever. There are too many cameras and too much recorded video for security operators to keep pace with. On top of that, people have short attention spans. AI is a technology that doesn’t get bored and can analyze more video data than humans. Systems are designed to bring the most important events and insight to users’ attention, freeing them to do what they do best: make critical decisions. Multiple Camera Streams AI can reduce information overload to enable humans to work with the data more efficiently The video benefits reflect the larger goal of AI to amplify human skills. AI can reduce information overload to enable humans to work with the data more efficiently. Another benefit is faster search, and new systems make searching video as easy as searching the internet. AI enables specific people or cameras to be located quickly across all the cameras at a site. Searching can be directed by a reference images or by physical descriptors such as gender or clothing color. Consider a scenario of a child missing from a crowded shopping mall: Every second can seem like hours, and artificial intelligence and neural networks can enable a rapid search among multiple camera streams using only one photo of the child. The photo does not have to be a full-frontal passport-type photos; it could be a selfie from a party as long as the face is there. Intrusion Detection Scenario AI can find her and match her face from among hundreds of thousands of faces captured from video, in nearly real time. AI can also continuously analyze video streams from the surveillance cameras in its network, distinguishing human faces from non-human objects such as statues and animals. Privacy concerns are minimal as there is no ID or personal information on the photo, and the image can be erased after use. And there is no database of stored images. In a perimeter security/intrusion detection scenario, an AI-driven video system can avoid false alarms by easily distinguishing different types of people and objects, e.g., in a region set up to detect people, a car driving by, a cat walking by, or a person’s shadow will not trigger the alarm. Part three coming soon. If you missed part one, see it here.
Based in Muscat, Oman, the Oman Electricity Transmission Company (OETC) owns and operates the main electricity transmission network, transferring electricity from generating stations to distribution load centers in all governorates of the Sultanate of Oman. Asset and public protection Protecting the company’s assets while ensuring the safety of the public is central to ensuring business continuity for OETC and reliable distribution of electricity to over 4.6 million people. With 90 grid stations in remote locations, identifying and responding to unauthorized intrusions in a timely way was challenging. OETC required a robust perimeter security system to deter intruders, manage risk, and protect the public “It can take up to an hour to reach some of our sites after an alarm is triggered. By then it’s too late, the intruder is gone,” says ESC Gulf Project Lead. Members of the public were also entering the sites to have picnics, unwittingly risking injury or even death. After a fatality when someone interfered with an electricity transformer, it was clear the OETC required a robust perimeter security system to deter intruders, manage risk, and protect the public from harm. Monitored pulse fencing solution The Gallagher solution OETC work in partnership with an established local consultant ESC Gulf who provide a wide range of services including design, tender evaluation and project implementation support. During tender submission stages, security contractors Majees Technical Services and Mustafa Sultan Enterprises, proposed a Gallagher Security monitored pulse fencing solution to protect OETC’s remote sites. Upon contract award the certified contractors installed the system, while Gallagher provided support and oversight of the installation and commissioning works. Using Gallagher’s effective and reliable fencing solution, perimeter breach attempts are deterred by an energized pulse, delivering a short but safe shock. The monitored wires detect unauthorized entry or exit and trigger instant alerts. Gallagher Z20 Disturbance Sensor Gallagher Z20 Disturbance Sensor heightens perimeter security by ensuring continuous monitoring and motion detection The Gallagher Z20 Disturbance Sensor in use at the gate heightens perimeter security by ensuring continuous monitoring and detection of vibration or movement of the gate when it is closed, and the system is in an armed state. Gallagher delivers robust perimeter security systems suited to the most rigorous requirements of high security sites. The ability of Gallagher technology to easily integrate with CCTV cameras, automated lighting and a remote monitoring system, further ensures a safe and secure environment. A world class solution, Gallagher perimeter products are designed to comply with international safety and electromagnetic compatibility standards. These standards set out the safety requirements for the design, installation, and operation of pulse fencing and associated equipment. Gallagher perimeter control solutions Saving money while keeping people safe Gallagher perimeter control solutions are now under construction or completed at 70 of the remote grid station sites – including over 25 kilometers of monitored pulse fencing. Unauthorized entry to these sites has been reduced to zero. OETC now has peace of mind that assets at its remote sites are protected, while being secure from unauthorized access – ultimately keeping people safe from harm. Gallagher’s accurate and responsive security monitoring systems have also resulted in significant cost savings and business efficiencies for OETC. “OETC were employing up to six guards on each grid station at a significant cost,” says ESC Gulf Project Lead. “With a fully monitored solution, the number of guards has been reduced and they have been redeployed on other tasks”. Gallagher security solutions are successfully supporting OETC’s mission to transmit and dispatch electricity safely, reliably, securely and economically. ESC’s Gulf Project Lead concludes “Gallagher provides a great amount of support to all stakeholders and both OETC and ESC Gulf are very pleased with the outcome of this project.”
Resort World Casino New York City, (RWNYC) is the only legalized gaming casino in New York City. Its location near JFK International Airport meets New York State gaming regulations regarding geographical requirements, in order to protect visitors, patrons, and the casino’s assets. With approximately 400 million dollars channeled through its facility each week, the casino’s concerns include security across multiple points of entry, vendor offices, cashier cages, count room areas, and high limit rooms. The casino has an average of 15,000 guests per day, approximately 1,000 employees and 6,500 parking spaces. The requirement to accurately monitor and protect Resort World’s guests, facility, and personnel, demanded a state-of-the-art solution that could meet its complex security needs. Comprehensive security and surveillance program Gallagher worked closely with Resort World to understand their unique challenges In order to create and maintain a safe and secure environment for all, Gallagher worked closely with Resort World to understand their unique challenges. A comprehensive security and surveillance program were implemented to seamlessly integrate people, processes, and technology. This program included: Integration with iTrak System, providing up-to-date information on personnel and incident reports from all departments. Synectics VMS Integration (with more than 2,000 HD cameras), to control doors, acknowledge alarms, link cameras to alarms, and alter the mood of the monitor room by changing the color of the lighting. If an alarm is activated the monitor room lighting turns red. Open Process Control Integration, to automatically generate VMS alerts. These alerts convert to a WAV (audio) file that announces the location of the alert and then directs cameras to the specific area of interest. Interface and automatic export of the Employee Dining Buffet record to payroll weekly. Scalable security solution Director of Surveillance at Resort World New York City, Jason Arnett, and his team have completed the Gallagher Access Technician Training Course and are qualified as first responders. A+ Technology & Security in Bay Shore, New York is Gallagher’s Certified Channel Partner and service provider for RWNY. “Security of the property is key to the success of our business,” says Jason. “Having a system that is capable of numerous customizations, while being scalable to the constant demand for growth, proves it is an all-around solid security system for our environment.” Customer inspired Resort World Casino New York City identified a need for a solution that would disable employee access cards at the end of their shift. Employees were required to pass through a security checkpoint at the start of their day to reactivate their access card. To streamline this process, Resort World selected Gallagher’s Action on Access integration. Jason explains, “This significantly enhanced the security of the property by taking fear out of the equation.” Gallagher Action on Access integration ID badges are no longer active while off property, activation of the ID is done in the presence of security ID badges are no longer active while off property, activation of the ID is done in the presence of security, meaning unauthorized access to the property due to a lost ID badge is no longer a concern. Additionally, in the event of an emergency, a report can be run producing an accurate account of who is in the building. Lastly, it requires staff to enter and exit the property though one particular entrance, limiting the possibility of internal theft. Ultimately, Action on Access delivers a two-fold protection plan. Cardholder selection is regulated by the state to ensure that no individual has full capability to create a complete cardholder credential or select access for the cardholder. In order to maintain compliance with state regulations, RWNYC utilizes features included with Gallagher Command Centre such as dual access point authorization, interlocks, and security alarms tied-in with output to control lights, as well as additional device notifications. Authorized and secure access control In order to provide enhanced protection and authorized access control, several mantraps were positioned in critical areas of the facility. These mantraps allow RWNYC staff to know who is on duty. This step, in conjunction with Action on Access, provides a significant safety measure as it allows for the enabling and disabling of card access with time restraints, in the event a card is lost or compromised.The Gallagher system is fully customisable to meet and exceed gaming regulations for this property" “With Gallagher’s latest software update, we’ve been creating more customized views for our staff to better monitor particular areas,” says Jason. Email alert notifications are used to inform Player Development that an invited guest is entering the private gaming space, allowing a greeter to welcome them and provide best in class customer service. Gallagher security system Gallagher’s security solution affords RWNYC a reduction of five to eight hours of labor per week by utilizing Command Center’s reporting and auditing capabilities. “The Gallagher system is fully customizable to meet and exceed gaming regulations for this property. It is modular and can be divided into multi-tenant features. Gallagher’s functionality and flexibility are only limited by your imagination,” Jason summarized. Gallagher Command Center is at the center of Resort World Casino New York City’s thorough and complex security program, helping protect their world class entertainment facility by safeguarding physical property, minimizing risk, and reducing operational costs.
Queensland University of Technology (QUT) is a major Australian university at the forefront of innovation and development in tertiary education. With a strong focus on research, technology, and sustainability, QUT has state-of-the-art facilities and equipment located across three campuses in Brisbane, as well as multiple remote research sites. With highly-valuable assets and facilities, open campuses, and a combined population of approximately 58,000 staff and students, it is imperative for QUT to have a robust yet discreet security and site management system operating 24/7. In 1995, QUT selected Gallagher as their technology partner to develop and implement a seamless security and site management solution. More than 20 years on, this partnership remains strong as QUT continues to seek new and innovative technology to manage their campuses and simplify operations. Intelligent access control readers QUT’s three campuses have diverse physical environments which are essentially open to the general public. One campus is situated between the Brisbane River and Brisbane Botanical Gardens, another is located in the center of an urban retail village, residential area and high-school. “The QUT campuses, while tertiary education institutions, are open to the public. This open and accessible environment presents a challenge when trying to protect the people and property of QUT” says Tracey Bartlett, Security Systems Officer. We have high expectation of the Gallagher system to manage the security of the non-public domain" “We have high expectation of the Gallagher system to manage the security of the non-public domain whileallowing staff, students and authorized visitors the access they require.” To do this, QUT operates 1500 intelligent access control readers across their sites. Integration with Command Center With the readers communicating directly with Gallagher’s site management software platform, Command Center, QUT is able to manage, monitor, and report on facility access. “We have buildings that are open until 10pm and others that are accessible 24 hours a day, 7 days a week.” says Bartlett. “Our security staff in the CMS (Central Monitoring Stations) are able to create building and cardholder schedules, quickly lock down areas, grant immediate access and generate report. These reports assist the QUT Space Management Team on exactly how and when our facilities are being used.” Key objectives Secure multiple campuses that have open perimeters Protect staff and students and assets Ensure quick identification and response to alarms from multiple systems Streamline cardholder administration processes Staff and Students Security The safety of students and staff is the number one priority for QUT and the university works hard to ensure they operate safe and secure campuses. Through Gallagher’s site management solution, QUT is able to integrate multiple systems – including emergency control points and alarms for temperature change, fire, and flooding - and feed the information into Command Center. Having one central monitoring platform ensures staff quickly identify, locate, and respond to any potential risks on campus. CMS Operators are highly skilled with the Gallagher system and, in conjunction with our CCTV system" “Our CMS team operates 24/7, of CMS Operators are highly skilled with the Gallagher system and, in conjunction with our CCTV system, have a complete view of what’s happening on site. They are then able to direct the field staff to areas of the campus that need attention,” says Bartlett. Ease-to-use software With tens of thousands of cardholders, all with ever-changing access needs, QUT requires a large number of staff to be able to administer and manager cardholder profiles within Command Centre. “The feedback from staff new to the CMS have commented that Command Centre is very easy to use software and they’re surprised at just what the system can do.” says Bartlett. In addition to streamlining the administration processes involved in cardholder management, Gallagher’s system also streamlines operations for QUT. More than just a card controlling physical access, QUT’s cards act as staff and student IDs, are used to operate printers and borrow from the library and can be used to monitor time and attendance. Through Command Centre, audit trails are generated for quick and easy reporting on each card function. Site Management software As a technology focused university, QUT continuously reviews and implements new systems and technology as they become available. In order to keep up with the very latest site management software available from Gallagher, QUT opts for an ongoing Software Maintenance agreement. “We’ll continue to welcome the opportunity to embrace Gallagher’s latest products as we are confident, they will meet our needs” says Bartlett.
With its capacity of 32 million tons per year and water frontage of 6 kilometres, Chernomorsk sea port is one of the largest transport terminals in Ukraine, providing trade links with more than 100 countries all over the world. This port is a part of Eurasian transport corridor connecting the Western European countries, Ukraine, Georgia and the Asian countries. Its territory embodies the unique multimodal terminal that serves railway-ferry and auto-ferry lines as well as roll-on/roll-off vessels. The mission was to implement round-the-clock monitoring of the port territory and port waters in order to detect violations and prevent them. Monitoring in challenging light conditions PTZ cameras with integrated Axis Lightfinder are used for monitoring Experts from Inlimited suggested fitting the port with thermal technology platforms using 11 Axis network thermal cameras aboard (including models with two sensors: optic and thermal). PTZ cameras with integrated Axis Lightfinder technology are used, among others, for monitoring in challenging light conditions with low object contrast or difficult light sources. Thermal network cameras support guard tour function that can be used for continuous monitoring of a particular area according to the preset guard tour. In the context of modernization, the existing port security system was extended with the following video surveillance solutions: computer-aided continuous visual monitoring of the water frontage, the adjacent port area and the port waters of Sukhyi Estuary, the area along the port perimeter as well as monitoring of vehicles (license plate recognition) and approaches to the mounting locations of the main cameras. Integrated video surveillance Centralized security service control center offer video analysis capabilities. Video surveillance solutions integrated into a single software and hardware platform provide high-quality digital video real time record and store the archive for a minimum of 30 days. The integrator considered all the challenging conditions that cameras may encounter at sea and in the maritime area Integrated video surveillance and alarm system modernization project developed by Inlimited Ltd. for Chernomorsk sea port is of strategic importance for the customer since it is aimed at increasing the reliability of the guard tours and critical infrastructure of the port and its entire water area. When developing the architectural concept, the integrator considered all the challenging conditions that cameras may encounter at sea and in the maritime area, such as hurricane hazards, lightning strikes, salt air impact, as well as restricted visibility due to fog, heavy rain, snowfall and direct sunlight. Installation of PTZ network cameras Thermal platforms with Axis PTZ network cameras installed on the top became the ultimate solution for the port. Optical and thermal sensors combined into one system is the specific feature of bispectral modules. With this capability, such a device can substitute a significant number of conventional optical cameras and partially the security alarm system. Hence, the extensive territory of the port was covered by turntables with a total of 11 Axis network cameras: bispectral, optical and outdoor. Due to the intelligent capabilities of Axis network cameras, a real-time detection signal is automatically transferred to operator screen, immediately providing a very clear image of an object and ensuring reliable detection under any visibility and weather conditions. Moreover, the system can also detect suspicious objects even before an intrusion attempt. Recognizing person, car or watercraft We chose to go with Axis cameras because they are flexible and yet can be customized to solve particular problems"Automatic systems facilitate the work of security service operators displaying only actual violations, which helps to minimize the percentage of false responses. With this intelligent system, it is possible to immediately recognize a person, car or small-sized watercraft as well as detect possible smoke spread and other abnormal situations. Thus, the security staff has extra time to provide quick response. The video surveillance and alarm system of Chernomorsk sea port is integrated with IP-video control system Milestone Xprotect and vehicle license plate recognition system VIT AutoCode. “We chose to go with Axis cameras because they are flexible and yet can be customized to solve particular problems. Axis network cameras gained an excellent reputation as a part of the video surveillance system currently operating at the port and for this reason, we selected them again for additional security platforms,” noted the Chernomorsk sea port security service.
Insurance Auto Auctions (IAA), is one of North America’s leading salvage auto auctions companies with the largest facility footprint, strong buyer base, and high auction returns. The exclusive focus is on the automotive total-loss industry with over 160 corporate owned facilities across the United States and Canada. IAA provides sellers and buyers with the best solutions to process and acquire total-loss, recovered-theft, fleet lease, dealer trade-in and collision damaged rental vehicles. Holding a variety of automobiles from cars, trucks, SUV’s, and motorcycles on site - the highest property protection measures must be taken. When IAA felt it needed a more robust security system along with unsurpassed service to protect its business, they chose Gallagher’s perimeter security solution. Over 12 strong years, Gallagher is now much more than a security solutions vendor to IAA. Gallagher is a long-term partner. Reduction in theft and vandalism The quality of the fence is rigid, and wires are closer together and tighter, not loose and easily movable"Covering auction site sizes up to and over 70 facility acres, Gallagher’s networked perimeter fencing is in use and continually being rolled out into new IAA sites across various geographical regions. IAA staff believe that the threat of theft, vandalism and damage has been significantly reduced thanks to the deterrence and detection features of Gallagher’s networked perimeter security. Compared to other electric fences on the market, IAA chose Gallagher after they tested it and found it to be the best product available. Eric Zurawski, Director of Security, said “The quality of the fence is rigid, and wires are closer together and tighter, not loose and easily movable, as we’ve found with other products. All these attractive features are what sets Gallagher’s electric fencing apart.” Monitoring perimeter security With Gallagher’s latest software system Command Centre v7.10 and Trophy FT Fence Controllers, IAA monitors and controls perimeter security by sending a regulated electrical pulse around the high voltage fence zones and sections of the perimeter fence. IAA has the ability to configure, control and monitor between 3-12 fence zones at one time giving a thorough overlay of the entire yard, zone by zone, region by region. The integration features of Gallagher Command Centre have enabled IAA to streamline and improve all operations from the head office in Chicago. By remotely monitoring all sites they can see when fences go offline and where from a central control room. Protecting assets of customers Gallagher’s electric fences are our number one perimeter security choice to protect our assets and the assets of our customers"“The interface is far better than anything on the market. It is a very powerful tool, particularly great for monitoring. We’re able to monitor sites that turn on their electric fences and the ones that don’t from a remote location. It’s really helped boost our security measures. “Gallagher’s system has grown with us as we continue to expand by opening new sites and overflow lots, and acquiring existing businesses. Gallagher’s electric fences are our number one perimeter security choice to protect our assets and the assets of our customers. It is the number one security solution on the market that deters, detects, and delays.” Gallagher perimeter electric fencing is IAA’s primary line of defense, enabling IAA to enhance the security of its facilities while at the same time reducing its security costs. IAA has integrated Gallagher’s Command Centre with third party alarm systems offering regional alarm companies advanced installation help and support.
Indiana Department of Correction (IDOC) is a state-wide organization, comprised of 21 adult facilities housing over 28,000 inmates. Safety of both inmates and the public is a top priority for IDOC and forms part of the organization’s mission and vision. The inefficiency and increased cost associated with managing multiple security technologies and systems led to IDOC’s Director of Construction Services Kevin Orme to seek a solution that not only increased efficiency and reliability for the prison facilities staff but ensured that both inmate and public safety remained consistent with their organization mission and vision – the top priority. Effective pulse fence systems Gallagher security monitored pulse fence systems are safe, effective, reliable, and safely deter and detect disturbancesGallagher Certified Channel Partner Security Automation Systems (SAS) is a valuable partner to both Gallagher and IDOC. SAS has worked with IDOC and Gallagher to design and manage the installation and maintenance of the current system and to develop further solutions to meet future requirements and increase efficiency and safety. Gallagher security monitored pulse fence systems are safe, effective, reliable, and safely deter and detect disturbances without triggering false alarms. An essential requirement for upgrading a number of low security level 1 facilities to level 2 is perimeter detection. Some IDOC facilities require up to 1000 feet of interior chain link fence to be covered by effective non-lethal perimeter detection. SAS worked with the IDOC requirements and proposed the Gallagher D21 disturbance sensors to provide the perimeter detection solution. Perimeter security for correctional facility “Gallagher’s system changed the way I think about perimeter security,” says IDOC’s Director of Construction Services Kevin Orme. “Gallagher is the specified standard for any correctional facility above minimum security.” The product is great, works reliably every day, and I don’t have to worry about it" Gallagher’s perimeter security system is included in all new IDOC construction, as well as being retrofitted into existing facilities throughout the state. The efficient installation process of the Gallagher system meant IDOC could significantly reduce time in comparison to other technology in the agency. “The product is great, works reliably every day, and I don’t have to worry about it,” he adds. “We’ve been able to make more effective user of security resources too. Officers have been reallocated from the perimeter to in-prison offender contact areas.” Operator-friendly software “Hardware failure rate and recurrent costs are very low, and the software is operator-friendly reducing human error,” says Mr. Orme. “Maintenance is much easier; the prison’s maintenance staff have the ability to fix any minor issues.” The D21 Disturbance Sensor measures and analyzes the impact on the fence when disturbed. The sensor raises an alarm only when specified limits are exceeded, preventing any nuisance or ‘false’ alarms caused by disturbances such as wind or rain. Integration with Command Centre software Compared to other technologies considered by the state, the D21 sensors were the most cost-effective solution"Ryan Tomlinson from SAS says the D21 sensor was suggested for two main reasons. “First, the D21 sensors integrate seamlessly with the Gallagher Command Centre software, which was a key factor in the decision process. We were already integrating non-lethal electric fencing, door control and video systems with Command Centre and the state preferred not to add another, separate system. The second reason we chose the D21 sensors was cost. Compared to other technologies considered by the state, the D21 sensors were the most cost-effective solution.” Mr Tomlinson had confidence in Gallagher and its products to carry out the job successfully. “Although this was to be our first installation of the D21 product, we were confident that between the technical ability of our staff and the support from Gallagher, we would be able to provide a successful installation,” he says. “The D21 sensors were simple to install. They easily mounted to fence posts and other structures the system was monitoring and installing the communications backbone was low-cost and straightforward.” Monitoring real-time data in Command Centre We were able to power-up each new zone of sensors and get them on-line with the Gallagher Controller 6000s"“After the initial process of setting the address of each sensor, we were able to power-up each new zone of sensors and get them on-line with the Gallagher Controller 6000s. Next, we were able to individually adjust the parameters of each sensor and monitor real-time data in Command Centre according to the particular characteristics of the structure the sensor was affixed to." “Overall, I was impressed with the ease of installation, the adjustability of the sensors and how well the sensors integrated with the Command Centre software.” Following the installation of the Gallagher system, IDOC was able to reclassify the facility as level 2, thus allowing them to house a wider group of offenders using the cost-effective, yet highly secure perimeter security solutions offered by Gallagher.
Round table discussion
Our Expert Panel is an opinionated group on a wide variety of topics, and we are dedicated to providing a useful and flexible forum to share those opinions. This week, our panelists address a range of opinions about several self-selected topics, culled from the large number of Expert Panelist responses we have collected in the last year. In this Expert Panel Roundtable article, we will share these varied and insightful responses to ensure they are not lost to posterity!
The year ahead holds endless promise for the physical security industry, and much of that future will be determined by which technologies the industry embraces. The menu of possibilities is long – from artificial intelligence to the Internet of Things to the cloud and much more – and each technology trend has the potential to transform the market in its own way. We tapped into the collective expertise of our Expert Panel Roundtable to answer this question: What technology trend will have the biggest impact on the security market in 2019?
The new year 2019 is brimming with possibilities for the physical security industry, but will those possibilities prove to be good news or bad news for our market? Inevitably, it will be a combination of good and bad, but how much good and how bad? We wanted to check the temperature of the industry as it relates to expectations for the new year, so we asked this week’s Expert Panel Roundtable: How optimistic is your outlook for the physical security industry in 2019? Why?
Security alarm systems: Manufacturers & Suppliers
- DSC Security alarm systems
- Vanderbilt Security alarm systems
- LifeSafety Power Security alarm systems
- TruPortal Security alarm systems
- RISCO Group Security alarm systems
- Bosch Security alarm systems
- Climax Technology Security alarm systems
- Optex Security alarm systems
- Visonic Security alarm systems
- Alpro Security alarm systems
- Nedap AEOS Security alarm systems