The Keyholding Company, the tech-enabled security services provider, has announced the relaunch of its emergency and temporary guarding service which gives guarding and facilities managers a “subs bench” of SIA-licenced guards they can call on as cover for holiday, sickness, vacancies, and unplanned absence.
Designed to support both direct clients and clients serviced through channel partners, this renewed focus comes in response to the current nationwide shortage of trained security officers caused by COVID-19 and other industry challenges that have decimated resources.
Security services across the UK
The Keyholding Company offers security services across the UK using a network of 200 highly accredited local security companies. This model extends their reach to a greater pool of talent than any other nationwide supplier, with access to circa 11,000 officers who are on hand to step in at short notice.
Solutions Director, Sean Hargreaves noted “Direct clients and guarding suppliers we have supported with mobile security for years are finding it increasingly difficult to ensure consistent coverage of full-time guarding positions."
Emergency and temporary guarding
The company has introduced their improved service offering to become one of Next’s preferred suppliers
"In the past, it was possible to find resources to provide cover last minute, but now it’s a constant source of stress. Plus, when they can find the guards there are concerns about reliability, with many managers being let down at the 11th hour.”
The company has successfully introduced its improved service offering to become one of Next’s preferred suppliers for emergency and temporary guarding.
Competent security support
According to Dale Weatherson, Regional Loss Prevention Manager for Next, “The Keyholding Company has proven on multiple occasions to be a consistent, reliable source for quality temporary or emergency security guards."
"Having a trusted partner to provide competent security support when we need it most saves time and effort spent trying to find cover. I highly recommend them to anyone looking for additional support.”
Custom-built workflow
A scheduling team, new online management tools ensures we can offer trained guards quickly"
The Keyholding Company’s CEO, Charlie Gordon Lennox added, “This relaunched service transforms the way we are delivering emergency and temporary guarding."
"Adding a scheduling team, building new online management tools, and introducing new guarding workflows in our custom-built workflow app ensures we can offer reliable, trained guards quickly.”
Technology-focused offering
Managers can also benefit from The Keyholding Company’s focus on technology. As with any service offered on-demand from the company, clients can place a guarding request online through their client platform.
Job requests are then published to the network and the job is won by the first approved partner to accept it. This online process ensures rapid job delivery, clear audit trails, and job status monitoring. Experienced account management and dedicated scheduling team then ensure clear briefing and consistent delivery.
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- COVID-19
