Residential alarm systems
Calipsa, a provider of deep-learning powered video analytics for false alarm reduction, announces the compatibility of its false alarm reduction platform with Milestone Systems' XProtect corporate VMS designed for use by organizations such as airports and train terminals. XProtect corporate's enterprise users deploy large numbers of cameras and will benefit from Calipsa's 90 percent false alarm reduction rate. Alarm reduction platform When XProtect corporate receives an alarm from a connected...
When technology performs a required task effectively, there is little reason to upgrade to the ‘next big thing’. In this regard, the physical security market is notoriously slow to change. Much of yesterday’s most robust and dependable equipment is still in place at thousands of customer sites, still performing as well as the day it was installed. However, there comes a point when any technology becomes outdated. We asked this week’s Expert Panel Roundtable: Which securi...
ADT Commercial continues its M&A strategy to expand its nationwide geographic footprint by purchasing SAFE Electronics, Inc., Las Vegas, NV. The acquisition comes after ADT Commercial purchased the assets and customer agreements of Atlanta-based Ackerman Security Systems’ commercial sales and service division. Authority comments “We’re so excited to welcome SAFE Electronics to ADT Commercial and to deepen our presence in the Las Vegas area and across the state of Nevada....
Calipsa, a globally renowned provider of Deep Learning-powered video analytics for false alarm reduction, has promoted Brian Baker Brian to the newly created role of Chief Revenue Officer for Global Business Development. He was previously Calipsa’s Vice President of the Americas, with similar duties for the North American continent. Baker will immediately focus on business development in the U.K., France, Spain and the Americas, while identifying other potential global regions for growth....
The DIY system, launched by Edinburgh-based Boundary (Boundary Technologies), was designed and created by a team of experts, brought together by Boundary, to solve the problems associated with traditional alarm systems and using cutting-edge technology thinking. Grade 2 UK certification Having passed a program of rigorous pre-compliance testing, Boundary is currently pending certification (expected to be signed off end Q1) to Grade 2 UK & European alarm testing standards, which not on...
Comelit has extended its security offering to deliver a wireless intruder alarm system, designed to seamlessly operate with its inclusive app technology, allowing residents and businesses to not only control their door entry, CCTV, and home automation, but also now their intruder alarm. The Italian security specialist, known for its high specification solutions, has launched Secur Hub, as an intruder alarm system natively connected to the Comelit Cloud, which includes both WiFi and LAN connecti...
Telguard, a front-runner in cellular alarm communication for security and life safety systems, has increased its support of the pro-installed channel and ESA by boosting the strategic partnership with the association from Gold to Platinum for 2021. “Moving up to the Platinum level is a natural step in the progression of our brand,” Telguard President, George Brody, says. “We look forward to a very prosperous 2021 for our dealers, distributors, central stations, employees, and ESA members and staff. They are all the backbone of our success.” Telguard designs and supports a full line of universal cellular communicators for the residential and commercial markets that transmit alarm signals to central stations throughout the U.S. and Canada. Partnership program Telguard started at Silver and have now grown to Platinum status as the leader in universal cellular alarm communicators ESA is the voice of the electronic security and life safety industry, committed to building the channel by offering training, networking, government advocacy, code and standards input, and resources to set integrators up for success. This is all made possible in part through the dedicated partnership program, including industry advocates like Telguard that commit to ESA to ensure the community remains strong. “We very much appreciate the partnership,” says Brody. “Telguard’s long-tenured sponsorship with ESA has always been very valuable for our brand and company. We started at Silver, saw immediate success, and have grown to Platinum status as the leader in universal cellular alarm communicators.” Platinum level partner As the industry’s largest and longest non-profit association serving the pro-installed channel, ESA will continue to leverage the power of partnership for the betterment of the electronic security and life safety industry. Telguard has committed to the Platinum level partner through 2022. “When we work together, we are stronger than the sum of our parts,” says Merlin Guilbeau, ESA CEO. “I look forward to this partnership with Telguard and with all our strategic partners in the 2021 program.”
Pyronix is delighted to launch the next level of smart device application for the security industry, HomeControl2.0. Making managing and controlling security systems faster and more efficient, HomeControl2.0 raises the bar with geofence alerts, biometric login, smart and intuitive navigation and the ability to evolve to the changing needs of the user. “We’re excited to bring HomeControl2.0 to the market; delivering even more features and functions in a highly advanced and simple-to-use application,” Laurence Kenny, Pyronix Marketing Manager, said. Built on a brand-new user interface that’s been developed to both enhance the day-to-day user experience and evolve over time, HomeControl2.0 provides the solution for now and the future. Geofence alerts system Whether a residential property or even multi-site management, HomeControl2.0 is the ideal solution" Extending the capabilities of security control, geofence alerts remind the user to arm/disarm their system as they enter/exit a designated geofence area up to 1000m from the property. Meanwhile, biometric login to the control panel means the user no longer has to enter their credentials each time they access their system via the app. “Analyzing the market and listening to our customer feedback, we’re really pleased to deliver this new app,” Laurence said. He continues: “We want our installers to have all the tools they need to grow their business and deliver value to their end users. HomeControl2.0 offers that in abundance and provides a new platform for future developments.” Delivering extensive protection “The redesigned interface offers a new level of control and interactivity - an app that makes security easy, convenient and simple for both the user and the installer, while delivering extensive protection and peace of mind. Whether a residential property, small commercial property or even multi-site management, HomeControl2.0 is the ideal solution.” HomeControl2.0 is available on both Android and iOS platforms and downloadable via the Play Store or Apple App Store, connecting to Pyronix systems through the PyronixCloud infrastructure.
Tavcom Training, part of Linx International Group, the globally renowned provider of accredited security systems training courses, has announced the launch of the first in a series of virtual classroom training courses added to its classroom training portfolio, starting with two fundamental courses, Intruder Alarm System Design BTEC Level 3 and CCTV System Design and Planning BTEC Level 3. Virtual classroom training courses Delivered via Zoom through online interactive lectures and workshops and guided by the same expert instructors as the classroom courses, learners will have the chance to gain an accredited certification in a live environment, without having to travel. We understand a lot of our learners come to us for the high standard or training we deliver here at Tavcom" Andrew Saywell, Business Development Manager for Tavcom Training said, “We understand a lot of our learners come to us for the high standard or training we deliver here at Tavcom, and we wanted to find a way to provide that high standard of classroom learning to the many who are not able to travel.” He adds, “Our new virtual classroom courses are a crucial solution to this. Delivered by and in partnership with our lead tutors, they are fully interactive and designed to provide professionals with the necessary skills required to carry out the key elements of their job role.” Enhancing accessibility to Tavcom Training courses Andrew continues, “The launch of our accredited virtual training courses is just one in a series of latest developments that we are implementing in order to increase the accessibility of Tavcom Training courses to learners globally. Now more than ever it is easier to gain a worldwide recognized qualification.” Not only will learners interact with the class and ask questions as they would in a classroom, but they can expect to receive all the typical benefits of traditional face-to-face training including full tutor support, training resources, and protected soft copies of the learning material distributed prior to course commencement. Intruder Alarm System Design BTEC Level 3 course Intruder Alarm System Design BTEC Level 3 training course is the first course in Tavcom Training’s classroom training portfolio to be delivered virtually. It is an essential course for technical specifiers, sales engineers and consultants, who wish to work lawfully within the new legislative guidelines and to determine the risk assessment of each installation. Learners who opt for the course will be taught the skills required to carry out risk assessments and surveys, in accordance with the current British and European standards and in combination with design and planning exercises that will introduce all the necessary new grading requirements. Intruder Alarm System Design is scheduled to take place virtually from the 15th - 17th February 2021 and will cover the following core topics: Completing security risk assessments, An overview of detection devices, Control and indicating equipment, Signaling devices and considerations, Planning and design of systems, European Standards explained, Insurance requirements, Alarm verification techniques, Equipment grading criteria, Producing system proposals, Practical site surveys. Learners can expect to undertake focused morning and afternoon classroom sessions, intersected with project work that requires a level of independent research. CCTV (VSS) System Design and Planning BTEC Level 3 course The other training program on offer is the CCTV (VSS) System Design and Planning BTEC Level 3 course Along with this, the other training program on offer is the CCTV (VSS) System Design and Planning BTEC Level 3 course. This training course is specially offered for all those who have the task of designing and planning small or large CCTV systems, while ensuring compliance with the latest international standards. This training course will provide learners with the experience and knowledge required to offer solutions to a variety of client’s CCTV requirements. The course will be of particular interest to technical specifiers, security consultants, sales personnel and CCTV system project managers. The CCTV System Design and Planning course is scheduled to take place virtually from the 15th - 18th March 2021. Throughout the duration of the training course, learners can expect to cover the following core topics: Overview of CCTV technologies and products, Developing an operational requirement, Risk assessment and site surveys, CCTV system design and product selection, Effective lighting for CCTV applications, Legislation, industry standards and codes of practice, System planning – costing, installation, commissioning, maintenance, System documentation – specification, drawings, commissioning and handover, Writing the system proposal, The Tender Process – pre/post tender meetings and presentations. Live virtual classrooms Delivery in a live virtual classroom has many of the benefits of face-to-face learning" Kevin Matthew, Operations Director for Tavcom Training, said “Delivery in a live virtual classroom has many of the benefits of face-to-face learning, without the inconvenience of travel. This is a very important consideration for those whose need for accredited, quality training hasn’t changed, but their ability to join a classroom course has.” He adds, “Learners will participate in the same way that they would in the classroom, with interaction with each other and the qualified course tutor, as well as receiving the high standard of learning and support associated with Tavcom Training.” Formal CPD points awarded on course completion Kevin continues, “This is just the start of a series of virtual classroom courses we are looking to develop in order to meet the changing needs of our professionals and is something we’re very proud of here at Tavcom Training.” Prices for the Tavcom training courses start from £395 (excl. VAT), which includes a formal BTEC accreditation. Upon completion of the course, learners will also receive formal CPD points (Continuing Professional Development), which count towards their continued professional development within the sector.
Monitronics International, Inc. and its subsidiaries doing business as Brinks Home Security has announced that it has reached an agreement on a new long-term contract with its major Authorized Dealer, Skyline Security (‘Skyline’), which extends their partnership for another five years. The new agreement is expected to improve the Brinks Home Security’s overall profitability through a reduction in the up-front cost to acquire accounts while providing Skyline with an increased share of long-term revenues. Strategic partnership with Skyline “We are very pleased to continue our partnership with Skyline,” said William Niles, Chief Executive Officer (CEO) of Brinks Home Security, adding “With an unwavering commitment to quality and customer service, Skyline and its leaders understand and support our mission of providing the best customer experience in the smart home security industry.” William adds, “I look forward to working with Skyline CEO, Edwin Arroyave, and his team to build upon the outstanding foundation and trust we have established between these two terrific organizations. Together we are stronger.” Smart home security services firm Skyline Security has one of the largest door-to-door sales organizations in the smart home security industry With a nationwide footprint, Skyline Security has one of the largest door-to-door sales organizations in the smart home security industry. “Edwin Arroyave, Stewart Powell, and the entire Skyline team are the best around, and I appreciate the trust they’ve placed in us,” said Wade Gibson, Senior Vice President of Network Sales, Brinks Home Security, adding “Together, we are building America’s best dealer program and we look forward to a meaningful, industry-leading collaboration.” Creating mutually beneficial partnerships The agreement is part of Brinks Home Security’s ongoing strategic efforts to transform the dealer model by creating mutually beneficial partnerships that improve Brinks’ profitability, while also providing dealers with more predictable long-term cash flows. “I’m incredibly proud of what we’ve accomplished as partners over the last few years, and I look forward to leveraging those efforts to provide the best customer experience in the industry,” said Edwin Arroyave, Founder and Chief Executive Officer, Skyline Security, adding “Serving others and protecting people is why I started this business and I believe the security and peace of mind we provide our customers has never been more valuable.”
GJD, an award-winning manufacturer and designer of smart electronic perimeter detection and high-performance LED illumination equipment, announces the launch of its D-TECT 50 AM, an external motion detector with a 50m detection range and Anti-Mask technology. The D-TECT 50 AM is a long-range high-performance BS8418 compliant external movement detector; which can be used for intruder monitoring, CCTV surveillance and other alarm warning requirements. The detector’s dual PIR anti-mask sensing module is equipped with one N/O and one N/C alarm volt-free contact and one N/C masking volt free contact. It provides a programmable beam range from 25m to 50m, avoiding boundary overspill and offering truly exceptional resistance to false alarms. Security lighting systems Unique features of the D-TECT 50 AM include: Active infra-red sensor system to detect mask tampering Adjustable 180º pan and 45º tilt Programmable range up to 50m Covert sensor module Conduit adaptor available IP65 rated alloy zinc metal housing GJD, headquartered in Heywood, Greater Manchester provides renowned and innovative presence detection and security lighting systems. GJD’s detectors and illuminators are a perfect fit for sites of all sizes and from low to high-end security requirements.
A feeling of security is a universal human need. And beyond physical, bodily security, people need to know that their environment, investments, and belongings are safe as well. Security systems are installed in homes and businesses every day to create that sense of security. Compared to conventional sensor-based alarm systems, a surveillance system that utilizes cameras has several advantages: The ability to watch events in real-time, Obtaining key data around those events, and Providing solid and accurate evidence for law enforcement. AcuSense technology Hikvision AcuSense technology distinguishes people and vehicles from other moving objects Empowered by deep learning algorithms, Hikvision AcuSense technology distinguishes people and vehicles from other moving objects. AcuSense is the perfect choice for an accessible and intelligent security system. AcuSense technology helps to focus on human and vehicle events in two ways: The device will only trigger an alarm when the preset intrusion type (human or vehicle) takes place, and Videos related to alarm events are sorted into human and vehicle categories for easier footage searches. With AcuSense Technology, users get some powerful functions, such as: Accurate alarm for humans and vehicles - Focus on alarms triggered by humans and vehicles while false alarms triggered by animals or irrelevant objects are vastly reduced. Visual and auditory warning - On-site response and deterrence methods using visual and customizable auditory warnings add another layer of protection. Search targets quickly by type - Video clips sorted by human and vehicle categories, and object classification improves search efficiency. Searching video clips gets easier Video clips are already sorted into the ‘Human Files’ and ‘Vehicle Files’. Users just need to click one of these categories and use time or location data to quickly locate the clip that they want. Compared to the conventional method that displays all video files at once, AcuSense technology enables carrying out searching much more easily. Ideal applications Residential – Intrusion detection and deterrence for home security Whether choosing to keep an eye on the house or hiring a professional service provider to look after security of the home, there are two functions that users will surely want to have: Prompt notification via smartphone Users will get a notification on the app or via SMS, when the alarm is triggered. Irrespective of who takes care of looking after intrusion events, it’s always good to have first-hand information. Users will get a notification on the app or via SMS, when the alarm is triggered. Then, they can check out the live video from their smartphone. Light and Sound Intruder Deterrence Knowing what the suspect looks like is important, especially for providing evidence to police. However, property losses have already occurred at that time. It would be even better if there were means that can provide on-site deterrence and prevent any loss at all. Network Cameras with AcuSense technology Network Cameras with AcuSense technology, white light and audio alarm can be set to react to intrusion events with a flashing light and customizable siren, alerting any would-be intruder that they are being monitored and have already been spotted. Turbo DVR with AcuSense technology requires a PIR/TurboX camera for visual and audible alarm. Factories – Accurate trespass alarm, 24 hours a day Factories and warehouses store high-value raw materials or commodities. Security here is crucial. However, there is usually only limited manpower to perform such tasks. Replace security patrols with camera monitoring Using AcuSense technology can greatly improve perimeter monitoring efficiency and ensure that limited human resources can be deployed only where most needed. Accurate Trespassing Alarm for Human Targets Factories and warehouses mostly deal with human intrusion events, which might turn into burglary or vandalism. The security team can set devices with AcuSense to send alerts only upon the detection of a human intrusion. Wild animals crossing the line will no longer trigger the alarm.
Access control and door entry is a huge responsibility, and challenge, for local authorities and housing associations UK wide. For councils, they’re accountable for the security and safety of many public facilities such as leisure centers, libraries as well as residential housing developments which are often large scale and home to hundreds of people. Housing associations manage affordable rental housing which also means they’re responsible for the appropriate access control management for each individual house or apartment. Technology developments have enabled better entry systems that are far more secure yet also more convenient and easier to manage. For example, with modern intercom and access control systems, remote management and communication is something that offers local authorities and housing associations features that enable them to reduce costs and cut their carbon footprints by managing multiple sites from one place. On the other hand, such technological innovation has meant that local authority and housing association specifiers and consultants now have a wide range of systems and products to choose from which can cause issues in ensuring the right system for a specific building or development is chosen. Choosing an appropritate access control system In choosing an appropriate system, local authorities and housing associations need to opt for a cost effective solution that can be easily maintained with excellent support from the manufacturer and guarantees that the system and system parts will remain supported for the duration of its expected life cycle. It is also important that the chosen system is flexible to cater for the varying needs of the tenants and visitors. Of increasing importance is the reduction of anti-social behavior which new technology can help by providing the use of data loggers which track the use and events of a door entry system, allowing specific evidence to be located by integrating with CCTV. Using technology to our advantage Through advancements in management systems and services, we can gain a much better visual representation of the events and general usage of an intercom entry system and not just its proximity access control. Systems, for example, can now send email alarms or notifications to the administrator or management. We are now able to modify user rights and access levels on the go from a mobile app which enables a much greater control over service and maintenance engineers, such as making sure they have full access when required via an app, rather than arriving to site with the incorrect keys or access fob. Systems, for example, can now send email alarms or notifications to the administrator or management Dealing with tenant’s lost and stolen keys has never been so easy either. The blocking or deletion of lost fobs and adding a new fob can be carried out in minutes while at the same time removing the cost of sending an engineer to the development to program new fobs. This greatly reduces the carbon footprint of the whole task as fobs can now be sent out via mail to a secure location for collection. Technology has also helped local authorities and housing associations to overcome the issue of not being able to have a concierge or building manager available 24/7 at some developments. Now with internet communication, it’s possible for tenants and visitors to get in touch with someone should they need assistance, whether that’s from within the apartment or from an entrance point. For example, lets take the Videx VX2200 with IP concierge integration. This system is exceptionally flexible, enabling calls to be answered on Videx intercoms and also mobile phones if required. With the integration of the IP concierge each block can be either standalone or networked via the internet back to a central control room. Reduced maintenance costs and carbon footprint We work with a wide range of local authorities and housing associations to help them overcome access control and door entry challenges. One organization we have recently partnered with is The Living Group to help them greatly reduce their maintenance costs and carbon footprint by installing the MiAccess offline proximity system on many of their developments across the North East. Technology developments have enabled better entry systems that are far more secure yet also more convenient and easier to manage By installing an appropriate system, The Living Group has managed to overcome issues caused by the existing system’s limitations and also enabled much more flexibility when it comes to effectively managing the access control system of all their included developments. For those responsible for effective and appropriate access control, the management of the systems are easier, quicker and there’s no delay or on-going costs for needing a specialist program to modify fobs and access rights as this can now all carried out in-house. Improved security legislation Further advancements in programmes such as Secured by Design (SBD), a police initiative that improves the security of buildings and their immediate surroundings to provide safe places to live, work and visit, means that there’s more security legislation being implemented that’s making intercoms and access control more secure, without affecting ease and convenience. Videx holds an SBD accreditation and we know, from first-hand experience, how it’s making a difference in keeping tenants safe. When you combine the safety features promoted by an SBD member company like ourselves with the likes of the Videx event logging, image capture and ability to modify access users on the go, for example, we can help to create a very safe and secure environment. Personally, I think there needs to be a greater emphasis on the role of security legislation Technology has completely transformed the way local authorities and housing association are able to choose, install and manage door entry and access control systems for tenants and visitors alike. Personally, I think there needs to be a greater emphasis on the role of security legislation such as Secured by Design to ensure all councils and housing association consultants are up to date with what constitutes a robust and secure system that’s also cost effective too. In my role, I see weaknesses in systems and constant ongoing costs that could easily be avoided. For instance, features such as timed remote entry means local authority and housing association management no longer need to worry about keys being lost, the wrong keys being supplied or locks needing to be changed. With new systems such as the Videx MiAccess and Videx WS4 range, we can help to massively reduce a housing association’s or council’s carbon footprint and engineer costs by allowing them the access to management and control from an offsite location. Crime prevention We can also use live and logged events to help prevent crime in different ways, from antisocial behavior growing around a tenant being called or visited much more regularly than others, to knowing a tenant is currently still living at a property but isn’t paying rent or answering to any correspondence. Technology enables local authorities and housing associations to receive detailed data and therefore behavioral insights on the people under their management and care. If consultants and specifiers are advised on the most appropriate systems that meet their specific entry needs, they can ensure greater, safer and more convenient access control that meets the requirements of both the end user and the those responsible for its effective management.
There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase In Revenue For Dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, Connected Smart Locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio Of Home Automation Products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages Of Professional Installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realize they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realize that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling Additional Home Automation Products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available. The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labor warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces Connection Instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realize over time. On the other hand, one issue DIYers may recognize right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognizable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not Everyone Is A DIY Customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing Complete And Custom Solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.
Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SecurityInformed.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organizations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organizations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritizes use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
The Security Industry Alarm Coalition (SIAC) has a mission to be the voice of the electronic security industry on issues involving municipal alarm management for the approximately 18,000 public safety agencies in the U.S. and Canada. Specifically, SIAC works to minimize the number of false alarms, which are a costly waste of resources for law enforcement jurisdictions. SIAC works directly with leaders in law enforcement at the national level, such as the International Association of Chiefs of Police (IACP) and the National Sheriffs’ Association (NSA); and at the state and local levels to provide expertise and proven strategies to reduce unnecessary dispatches to alarm sites while maintaining the police response taxpayers endorse and deserve. The primary tools for alarm management are education on causes of false alarms and implementation of the Model Ordinance for Alarm Management and False Alarm Reduction. SIAC's Model Ordinance SIAC works to minimize the number of false alarmsRecently both the International Association of Chiefs of Police and National Sheriffs’ Association passed resolutions supporting SIAC’s Model Ordinance. This has resulted in dispatch reductions between 40-50% in jurisdictions where all of the model’s recommendations have been followed. Adoption of some version of the Model Ordinance grows each year. It has been adopted nationwide by over a thousand large cities and small towns. Fourteen states have adopted SIAC’s suggestion of a statewide alarm management committee through state associations of chiefs of police. “This enables the industry to work with law enforcement leadership on a regular basis and in a formalized structure to discuss and address issues,” says Stan Martin, SIAC Executive Director. Fourteen states have adopted SIAC’s suggestion of a statewide alarm management committee SIAC worked with the industry on new alarm panel standards that made it less likely an end user would trigger a false alarm. The overall dependability and sophistication of alarm systems have also helped make them less vulnerable to outside forces that can trigger the system. Video and audio technology are playing an ever-increasing role with helping monitoring centers evaluate whether a crime is in progress before dispatching the police. Dramatic changes in the industry Kirk MacDowell was recently selected as SIAC’s new Chairman of the Board. He is a dynamic industry leader with more than 39 years of experience in the industry. SIAC’s biggest challenge is maintaining strong financial support for its work during a time of dramatic changes in the structure of the electronic security industry. The Security Industry Alarm Coalition (SIAC) has a mission to be the voice of the electronic security industry SIAC’s biggest challenge is maintaining strong financial support for its work during a time of dramatic changes Some cities require a "verified response" before police officers are dispatched to an alarm. This requirement is problematic for the end-user as it requires a third-party confirmation that a crime is being or has been committed. This creates a significant delay in response to crime victims needing immediate help. Fortunately for citizens, the vast majority of cities have rejected ordinances that require confirmation that a crime has taken place prior to police dispatch – verified response. Over the past 15 years only about 34 of 18,000 public service agencies in the U.S. have adopted some form of verified response and 10 of those cities ended the policy. It is important to note that despite the rejection of verified response in favor of the Model Ordinance, there are still individuals who lobby aggressively to curtail police response without verification. This requires a continued and aggressive education program to get in front of these lobbying efforts which are based on false premises and misleading statistics, says Martin. Despite SIAC’s success, there are a number of important issues that need to be addressed, says Martin. First is the high turnover among law enforcement leaders and elected officials. SIAC has been effective in developing relationships with current leaders in law enforcement as well as the next generation of leaders who are currently rising through the ranks of their departments. SIAC has been effective in developing relationships with current leaders in law enforcement as well as the next generation of leaders Coordinating challenges Another challenge has been the attempt by at least one city (Sandy Springs, Ga.) to fine alarm companies for customer-generated false alarms. SIAC is currently coordinating a challenge of that ordinance in federal court with the state alarm association in Georgia. SIAC is also working on plans for more secure funding and on succession planning so the organization can continue to move forward aggressively in the future. SIAC, Inc. is a 501(c)(6) not-for-profit Delaware corporation. The Board of Directors has two members from each of the major North American trade associations: Canadian Security Association (CANASA), The Monitoring Association (TMA, formerly CSAA), Electronic Security Association (ESA), and the Security Industry Association (SIA), and an elected official. SIAC is funded by donations from individual companies. There are no memberships dues, and the organization sells no products or services.
Security’s intersection with consumer electronics is on view at CES 2020, the world’s largest technology event, Jan. 7-10 in Las Vegas. The giant show features more than 170,000 attendees, 4,500 exhibitors and 1,100 industry thought-leaders featured on the CES stage. A range of technologies will be on display, from artificial intelligence (AI) to 5G, vehicle technology to AR/VR (augmented and virtual reality), robotics to home automation. Security plays a prominent role, too.The impact of this event for the smart home could be about delivering home analytics and enhancing privacy" Smart home market on the forefront The smart home market is a major focus. “For the smart home market at CES this year, we expect to see numerous announcements regarding home awareness,” says Blake Kozak, Senior Principal Analyst at IHS Markit. “This will include brands offering up additional analytics for consumer security cameras with a focus on edge-based solutions.” “The impact of this [event] for the smart home could be about delivering home analytics and enhancing privacy through cloudless architectures and new electronic door lock approaches,” he adds. An example of cloud analytics is the Resideo Home app, introduced in December, which will make whole-home monitoring possible for four critical networks of the home – water, air, energy and security. Resideo promises a “simplified and integrated smart home experience.” Video is also prominent at the show. “For cameras, we can expect to see more cameras focused on the outdoor space and possibly new form factors for video doorbells,” says Kozak. Familiar security industry brands exhibiting at CES 2020 include ADT, Ring, August Home and Yale (both part of ASSA ABLOY), Bosch and Alarm.com. Focus on Cybersecurity In 2020, companies will continue to focus on solutions for protecting consumer data" Cybersecurity is an aspect of many of the devices on display at CES. “Device security and data privacy play a key role in the adoption of connected devices,” says Elizabeth Parks, President, Parks Associates. “Consumer security concerns for smart home products will continue to be a barrier to adoption in the U.S. and Europe, and these concerns can actually intensify with device adoption-71% of U.S. smart home households are concerned about cybersecurity. In 2020, companies will continue to focus on solutions for protecting consumer data. One big area of interest is protection on the network router, providing whole home solutions, which are very appealing to consumers.” “At CES we will see the traditional players introducing new DIY (do-it-yourself) products, as well as new players announcing new product features, services, and partnerships,” Parks adds. Smart access control Smart locks will be among the security products at CES 2020. For example, PassiveBolt, a lock company, will show the Shepherd Lock, a touch-enabled smart lock with enhanced security through sensors and AI. The add-on lock converts existing locksets into touch-activated devices. Another lock manufacturer is Kwikset, whose door locks and door hardware include Wi-Fi-enabled smart locks, Bluetooth-enabled smart locks, keyless and keyway-less locks and connected home technology. Video doorbells, including industry-innovator Ring, have been a hit in the consumer market. At CES, Ring will expand the mission to make neighborhoods safer by creating a “Ring of Security” around homes and communities with a suite of home security products and services. The “Neighbors by Ring” app enables affordable, complete, proactive home and neighborhood security. Homeguard offers a range of affordable CCTV solutions for home and small business DIY CCTV demonstrations DIY security systems are another market. Homeguard is a leading DIY consumer brand offering a range of affordable CCTV solutions for home and small business, including wired and wireless CCTV kits, smart cameras, home alarm systems and wire-free HD CCTV kits. Swann Communications is also at the forefront of surveillance and monitoring with new products developments including wire-free HD cameras and doorbells, professional CCTV video surveillance systems, and 1080p full HD systems with “True Detect” heat and motion sensing. AVTECH, and subsidiary YesGo Tech, will demonstrate a compact Wi-Fi home security set, a series of special cameras with face recognition, thermal detection and license plate recognition, customized central management software and a university ID tag that is compatible with access control, OEM and ODM opportunities. Security and automation solutions D-Link’s home networking, security and automation solutions will help consumers connect, view, share, entertain, work and play. SECO-LARM, manufacturer of a Room Occupancy Monitor that shows whether a room is in use, has a line of keypads and proximity readers with built-in Bluetooth for convenient access. Another smart home security solutions provider, Climax Technology, integrates wireless security, home automation, energy management, home emergency monitoring and live visual monitoring. Personal safety mobile application Manufacturers are positioning outdoor cameras as deterrents to theft before a burglary happens" WaryMe designs and develops a personal safety mobile application to improve a user’s security in public places, schools, transports and companies by addressing major risks such as terrorism attacks, intrusion, fire and even industrial accidents. An all-in-one mobile application integrates alerting, crisis management and mass notification features. “Market players are looking to expand beyond established smart home devices like smart thermostats and networked cameras to products like smart water leak detectors, smart pet feeders, and smart air purifiers,” says Elizabeth Parks. “Manufacturers are positioning outdoor cameras as deterrents to theft before a burglary happens. This trend is part of a broader security marketing effort to extend the perimeter of home security beyond traditional home access points.” “Familiarity with smart home devices lags behind familiarity with smart entertainment products; it even lags that of smart speakers, which are quite new in the market,” adds Parks. “In 2020, we will see players working to advance the visibility and marketing around device integration, and specifically focus on use case scenarios around safety, security, and convenience, which have always been the primary drivers of adoption of these types of products.”
The success of smart homes began with professional security providers offering bundled packages, focused mostly on security monitoring. However, due to the cost of professional contracts, consumers began to embrace the do-it-yourself (DIY) approach. Despite the challenges and opportunities that come with professional and DIY approaches, the momentum of smart home growth depends on these two approaches working symbiotically. Smart home systems In 2017, there were about 122 million smart home devices shipped globally, according to IHS Markit. The retail channel represented about 62 percent of all device shipments in 2017 and will represent about 70 percent in 2021. Despite the increased demand for professional installation, the “do-it-for-me” approach, most the volume remains with ad-hoc purchases. This includes a consumer video camera or a smart thermostat purchase from a retailer. Data capture form to appear here! When a consumer wants to add devices to an existing professionally installed system, they often will buy products from retail. Flexible service offerings and pricing are already taking shape across smart home offerings. DIY installed smart home systems such as Scout Alarm already offer no contract monitoring. Professional monitoring companies are already offering no contract pricing, and providers such as Comcast are looking to pilot programs for just video monitoring, bundled with Internet for a low monthly fee. Home automation system Connected smart locks can actually act as an extension of a smart hub or controller Options for financing are also going to become commonplace. Smart home equipment is expensive, even when attempting to outfit a modest size home (2,500 square feet). Immediate access to services is becoming more critical. This means consumers should be able to access on-demand service options directly from a mobile device to activate or deactivate professional monitoring. Lastly, pricing still needs to come down for many smart home devices, but there is a threshold. For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to communicate wirelessly with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. Residential security According to a 2018 Residential Security Market Report prepared by Parks Associates, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. For example, with their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchases. There are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” Full-time monitoring DIY products have broken down barriers for additional purchase and installation of professionally installed systems What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Instead of paying for monthly monitoring, homeowners can install a web cam, access from a smartphone or tablet and essentially do their own security monitoring. The downside of this approach is readily apparent. Without full-time monitoring, homeowners can easily miss the break-in or the aged parent who falls and can’t get up. Near-field communication Until they log on and take a look, there’s no central station to send medical aid or call the police. Connecting door locks and other devices to the Internet can also open a door to hackers, if the infrastructure isn’t properly protected. The areas of consumer electronics and security are closely intertwined. For example, Apple recently expanded near-field communication (NFC) support to include the NDEF (NFC Data Exchange Format), which will likely accelerate the adoption of smartphones for access control credentialing. In another recent development, Amazon acquired Blink, a home security camera startup that offers wireless home security systems. The acquisition aligns with Amazon’s effort to offer more home devices. A common theme among professional monitoring providers is that a homeowner who is aware of events happening in the home does not necessarily have a secure and protected household Traditional security features For example, a Nest camera, a DIY product, notifies a consumer via smartphone about events in the home when it detects motion, but only when the notification is opened and identified will a consumer be able to act on the related event. Self-installable smart home devices may resonate with a segment of the market that want security but are unwilling to adopt professional monitoring; however, providers can leverage these devices to enhance traditional security features and communicate the value of professional monitoring. Missed part one of our smart home mini series? Read it here.
Bosch Building Technologies has installed an intrusion alarm system at the UNESCO World Heritage Site: the Mausoleum of Qin Shihuangdi in the city of Xi'an, China. Several hundred TriTech motion detectors are deployed to protect the 16,300-square-foot museum against theft and damage. These detectors prevent costly and time-consuming false alarms under challenging environmental conditions while providing detection reliability of real alarms. Because of the highly efficient intrusion detection system, the museum can dispense entirely with physical protective barriers such as glass walls, allowing visitors to directly experience their clay heroes. “The cooperation with Bosch is an excellent showcase of modern high-tech protection of historic buildings. Bosch intrusion alarm systems help to upgrade the security level of these unique historic sites,” says Ren Xuxin, Project Manager of Xi’an Terracotta Warriors and Horses Pit Security Upgrade Project. Intelligent alarms protect millennia-old warriors As wall detectors, the TriTech motion detectors protect the pits where the terracotta warriors are located. Because these pits collect large amounts of dust that could cause false alarms, the intelligent sensor data fusion algorithm in each of the rugged detectors checks potential alarms with a PIR sensor and microwave Doppler radar for a consistent result. The area to be protected is thereby also secured from above by ceiling-mounted TriTech motion detectors. These detectors are located 4.8 meters above the museum floor, yet operate accurately and reliably. They thus exceed the range of standard ceiling detectors by more than two meters. The TriTech motion detectors provide round-the-clock protection for the museum In the event of a security breach, the Bosch G-Series system controller sends an alert, including the location of the triggered detector, in less than two seconds to the security team in the control room, which uses live images from a video system to verify the alarm. Round-the-clock protection In most cases, tourists trigger an alarm when they cross a threshold to retrieve their cameras or smartphones that have accidentally fallen into the pit. In doing so, there is a risk of damage to the terracotta warriors, but even if real criminals should ever get into the act, the system is ready. The TriTech motion detectors provide round-the-clock protection for the museum. Due to their discreet design, the detectors are unobtrusive and thus do not interfere with the museum experience. In accordance with the museum operator's list of requirements, the intrusion detection system protects not only the museum, including the perimeter, as well as the visitor areas of the mausoleum but additionally the cultural treasures currently stored in the unmanned warehouse.
GX-DT35B Smart Care Medical Alarm comes with a brand-new case design. The battery level and the cellular signal strength will be indicated through the white bar on the top cover. In addition, the current status of the system, for example, in learning mode or alarm reporting, will be also indicated through the LED backlight of the large Help button. Users can always be informed of the system status and have peace of mind. GX-DT35B can be compatible with Bluetooth medical devices, like blood glucose/blood pressure monitors, pulse oximeters, etc., to track medical data and remote monitoring directly from caregivers/physicians; and also has telecare alarm features, including emergency monitoring, inactivity monitoring, voice control, and home automation capabilities to assist seniors to have a more secure, healthy living. GX-DT35B Smart Care Medical Alarm is all-in-one wellness, and personal safety medical alarm solution, bridging medical health monitoring and emergency alarm to keep seniors safe in their own homes. Bluetooth Medical Device Pairing GX-DT35B is compatible with Bluetooth Medical devices, like blood pressure/blood glucose monitors, pulse oximeters, thermometers, etc., to track health and medical data and allow caregiver/physicians to remote monitor and provide treatment as needed. Smart Home Automation ZigBee, Z-Wave, or Bluetooth automation devices incorporated into GX-DT35B creates a smarter and safer home, by auto turning on hallway lights at night to decrease the chance of a fall; or auto turn on the heater if there’s a sudden temperature drop. Wi-Fi Hotspot GX-DT35B can serve as a Wi-Fi hotspot, allowing users’ computers, smartphones, or other devices to connect and access the Wi-Fi network. Location Tracking GX-DT35B can be paired with BRPD-1 Bluetooth pendant, a small wearable panic button that partners with a smartphone application for GPS location reporting and trigger help alarm with one button press, whether the user is at home or out for a walk. Voice Control GX-DT35B is compatible with Google Home and Amazon Alexa voice control to control home electronic devices, allowing seniors to use their voice to make their environment more suitable without lifting a finger. Pivotell® Advance Automatic Pill Dispenser GX-DT35B is compatible with Pivotell® Advance Automatic Pill Dispenser, keeping secure of all pills, remind users to take their medication, keep track of their medicine intake, and allow caregiver/physician to monitor pill taking results/record and keep an eye on user’s needs. Voice over Internet Protocol (VoIP) & DECT GX-DT35B’s built-in VOIP function allows users to initiate two-way voice calls to contact CMS and family members during alarms and emergency. With the optional add-on of DECT, GX-DT35B can pair with voice extenders, talking pendants, call points…etc placed around the home to create a safety net and peace of mind. Visual Monitoring and Verification GX-DT35B can integrate Camera PIR Motion Sensors to deliver real-time visual monitoring and verification. When an emergency occurs, alerts are immediately sent to family members, and Monitoring Center to verify the event and sending immediate assistance as needed. Safety & Inactivity Monitoring GX-DT35B can support wireless sensor devices, allowing users to add smoke detectors, water leakage sensors, and gas sensors to monitor emergencies; and motion sensors, door contacts, sensor pad transmitters for inactivity monitoring, to build healthier, safer independent living.
The challenge was to upgrade an outdated security system in retiree’s residences with the convenience of a cellphone app while accommodating long distances between front and back doors. The solution recommended was to install Aiphone’s JO Series Video Intercom with Cellphone App Capability to provide remote management of visitors and deliveries. The Situation How does a semi-retired New York security professional take control of the entry to his new Florida home? Matt Arnold, Sr., of New York’s Academy Mailbox, relied on his experience and chose an Aiphone JO Series video doorbell with a cellphone app. “Whether I’m here in my Florida home for five more years or another 20, I know I can rely on my new JO Series system to keep working,” said Matt Arnold, Sr. (Homeowner) Owner & Retired Security Professional, Academy Mailbox. The challenge The aging security system in the Florida residence of Matt Arnold, Sr., was old and tired. As a retiree, Matt needed a reliable and nimble security system that would accommodate the need to monitor his visitors and grant access to his home, whether from the far reaches of another city or from the far end of his home courtyard. Smart solution With the system in place, Arnold can see and speak with visitors to determine their intent before remotely unlocking the door. Due to the large square footage of this home, answering the door in a hurry can be a challenge, which is where the JO Series convenience comes in. With the addition of a smartphone app, having a high-quality voice and video communication capability makes this system an excellent solution. JO Series mobile-app allows users to answer visitor calls, as well as grant access from virtually anywhere With 40-plus years in the security industry, Matt knew exactly the Aiphone system that he wanted. The JO Series intercom has the reliability of a hard-wired master station, providing a guaranteed method to communicate with visitors, even if the internet is down or slow. It’s easy to identify visitors on the large 7-inch touchscreen display. Another important feature of the JO Series is the convenient cellphone -app capability, allowing users to answer visitor calls, as well as grant access from virtually anywhere. “When I’m at home, it can be a long walk from the back of my home to the courtyard front door. Now I just check from the JO Series station in my kitchen/living room area or my bedroom,” Matt Arnold, Sr. (Homeowner) Owner & Retired Security Professional, Academy Mailbox. “The JO Series provides me with better security, greater convenience, and increased peace of mind– exactly what I need as I head into retirement,” Matt Arnold, Sr. (Homeowner) Owner & Retired Security Professional, Academy Mailbox. Ease of Use Arnold enjoys the freedom of using the JO Series cloud-based smartphone app. It enables him to have a voice and video communication with visitors while he’s out for dinner at a local restaurant or spending a few days in his New York office. He can use the app with confidence because an in-app slider prevents accidental unlocking, assuring only approved visitors are granted access. Other Advantages of the JO Series Include: The updated JO Series provides door access using the best of both worlds – a hard-wired, in‑home master station with a 7-inch screen for instant contact with visitors or wireless control inside or outside a home or business via the cellphone app. The Aiphone master station acts like a video answering machine with built-in memory to store up to 10 audio and video recordings. If more memory is needed, there is space to add up to a 32GB microSDTM card. The only added cost is that of the SD card; there are no other storage or access fees. Up to eight smart devices can be connected to a single JO Series system. The app gives active, on-the-go users the ability to see and talk with visitors and unlock their door from either Apple® or Android® devices. The app also features a smart new way to unlock doors – a sliding button. This requires a purposeful motion intended to prevent users from accidentally unlocking their doors. Both the video door station and inside monitor have a clean, modern design providing an attractive solution to match home or office décor. The affordable JO Series is available at a one-time cost without long-term contracts or fees.
Since the beginning of the Corona pandemic, MOBOTIX thermal cameras have been increasingly used in the healthcare sector, as well as airports, train stations, public authorities, and companies, to detect temperature anomalies in people without contact and thus contain the spread of the virus. However, this aspect is only one area for which MOBOTIX technology is currently providing special services. The MOBOTIX 7 Platform, with its intelligent and cyber secure camera systems M73 and S74, predestined MOBOTIX video technology even before the pandemic to ensure comprehensive, digital support in healthcare clinics and the care of the elderly and disabled. The reliable, high-quality video systems made in Germany reduce hospital and nursing staff's workload, provide digital care for patients and residents, and optimize care and workflow processes. Parking lot management Basic safety and pandemic protection in healthcare Also, during the pandemic, a special duty of care applies to employees, patients, and residents as a risk or high-risk group. MOBOTIX video technology is used in numerous clinics, retirement, and care facilities worldwide to ensure that patients, residents, and employees have a carefree stay and can work safely. Dangers and sources of risk are detected, and the intelligent systems warn, report, or directly initiate assistance and rescue measures. With the MOBOTIX 7 platform and the versatile apps, MOBOTIX offers exceptional application possibilities This allows staff to concentrate on their work, while hospital patients and nursing home residents can recover more quickly and get the rest they need. MOBOTIX video technology is also used for early fire detection and access control, mainly to protect sensitive areas such as sterile rooms, operating theaters, or medication depots. MOBOTIX also offers the right solutions for intrusion and theft protection, securing outdoor spaces, or access monitoring and parking lot management. With the MOBOTIX 7 platform and the versatile apps, MOBOTIX offers exceptional application possibilities: Temperature-sensitive people are detected as soon as they enter the facility and can be immediately sent for further examination. Crowding is avoided, and social distancing can be supported. MOBOTIX video systems detect when no mask is being worn and trigger an alarm or an information announcement. Cybersecurity and data protection Cybersecurity and data protection "Made in Germany” Particularly in the healthcare sector, cybersecurity and data protection must be given the highest priority. After all, it is a matter of protecting lives. But it is also about sensitive, personal data that must not fall into the wrong hands under any circumstances. MOBOTIX video systems consist of high-quality components. Developed, produced, and comprehensively tested at the company's German headquarters in Langmeil/Rhineland-Palatinate, the company creates products and solutions that are impressive not only because of their outstanding image quality - even in the most challenging lighting conditions. One hundred percent DSGV-compliant, the decentralized MOBOTIX systems stand for the highest possible cybersecurity and comprehensive data protection. Unauthorized persons cannot read the stored data. Intelligent video technology Relieving the workload of hospital and nursing staff with "digital care” Using intelligent video technology from MOBOTIX can significantly reduce the hospital and nursing staff's workload Hospital and nursing staff often work at the breaking point. Using intelligent video technology from MOBOTIX can significantly reduce the hospital and nursing staff's workload. For example, adequate video support can be used to carry out control rounds digitally. On the one hand, this creates free space that can be used for personal care and nursing, while on the other hand, emergencies are reported directly at the time they occur - and thus, the staff does not lose critical time. Effective signaling and calling systems targeted alarm differentiation, and the avoidance of false alarms keep staff motivation high and reduce alarm fatigue. Incorporating audio systems Digital and discreet care for patients and those in need of care MOBOTIX provides discreet video support for round-the-clock security without anyone feeling they are being watched. The video surveillance systems in healthcare facilities are discreetly and unobtrusively installed; they also detect and alert only when defined events occur to keep recordings to a minimum. At the same time, patients and residents can be sure that help will arrive quickly in an emergency. Even at night, helpless individuals are detected immediately, ensuring their safety and preserving their independence. By incorporating audio systems, MOBOTIX video solutions for healthcare also enable patients to be addressed and communicated directly with. license plate recognition Optimize hospital and care processes Smooth organization of routines helps hospitals and retirement and care facilities be efficient and profitable Smooth organization of important routines helps hospitals and retirement and care facilities be efficient and profitable. Numerous processes can be automated and optimized with MOBOTIX video technology, from the facility's journey to check-out. For example, professional parking management with license plate recognition can ensure that only authorized vehicles can access specified areas. In this way, ambulance access routes can be kept free, or parking fees can be billed in a straightforward, fast, and accurate manner. Queues in registration or examination areas can be avoided, and smooth administration and medical and care areas can be enabled. University hospitals or teaching institutions can use high-resolution camera systems, e.g., in operating theaters, to fulfill their teaching and training mission without disruptions. Customers can develop further apps that enable completely individual solutions themselves or have them created by MOBOTIX and its technology partners and certified concerning cybersecurity. Advanced video technology Comprehensive solutions with the best return on investment Healthcare is a market that is extremely important to MOBOTIX. The high level of solution expertise digitizes processes and work steps in everyday hospital and home life, using intelligent and future-proof video technology. Thus, simplifying work and making it safer also relieves the healthcare budgets' pressure and increases profitability (ROI).
Security monitoring, intrusion detection, parking management, one installation of Hikvision technology can do all this, and more. Discover how the 2000 Hotel in Kigali is using Hikvision technology to make operations more secure and efficient on every floor of its luxury four-star accommodation. The 2000 Hotel in Kigali, Rwanda, is known as the ‘highest hotel in Kigali’, offering captivating views over the city and the mountains. Guests enjoy the hotel’s four-star luxury facilities for work and leisure, taking advantage of its central location in the heart of Rwanda’s bustling capital city. Security of hotel guests has always been paramount, and so soon after the hotel was built, the management team installed security cameras throughout. However, over time it turned out that the imagery captured simply wasn’t clear enough to be useful in many situations. Underground parking lot Unfortunately, we started to notice that goods were going missing in the supermarket, as well as in the warehouse" What’s more, there were further security issues following the opening of a new supermarket on the hotel’s second floor. “Unfortunately, we started to notice that goods were going missing in the supermarket, as well as in the warehouse,” explains Miao Zhang, the Managing Director, 2000 Hotel. “Sometimes we noticed cash was missing from the registers, too.” In addition to this, the hotel was seeking a more efficient way to manage its underground parking lot. “The hotel was using a guard to let people in and out of the parking lot, and to calculate payments. But with more than 500 spaces to look after, this took time, often causing traffic jams as visitors waited to leave. Plus, the parking fees were sometimes incorrect,” explains Jaden. “Consequently, the team decided to explore how technology might be able to help.” Intrusion alarm system The 2000 Hotel chose a complete Hikvision solution, featuring 70 security cameras, a 60-channel intrusion alarm system for the supermarket, and an entrance/exit and payment system for the parking lot. In the corridors of the hotel and in the supermarket, the team installed Hikvision Dome Network Cameras (DS-2CD2145FWD-I). These discreet cameras offer high-quality images, even in low light conditions. In the hotel lobby, the stairwells and in the supermarket, the team installed Hikvision Bullet Network Cameras (DS-2CD2T45FWD-I5), with extended zoom and infrared capabilities that are ideal for these larger spaces. At the supermarket checkouts, the team installed Hikvision Varifocal Bullet Network Cameras (DS-2CD2645FWD-IZS), which feature a motorised varifocal lens for close monitoring of this busy location. Varifocal IR bullet cameras Meanwhile, Hikvision Varifocal IR DarkFighter Bullet Cameras (DS-2CD5A26G0-IZS) were installed at the main entrance of the hotel and the supermarket. These feature a wide dynamic range, ensuring clear images even when the cameras are facing strong light. To protect the supermarket outside of opening hours, the 2000 Hotel installed a complete Hikvision intrusion alarm system. The alarm system contains a PIR sensor (DS-PD2-D15AME), which is installed near the window of the supermarket. If someone intrudes in from the window at night, the system will be triggered and an alarm will be issued. Not only that, there is also a panic alarm station (DS-PEA1-21) in the control room of the supermarket. If an emergency occurs, people can use the tool to realise alarm aid at the first time. ANPR video unit The 2000 Hotel is managing the whole solution through Hikvision IVMS-5200E software Finally, at the entrance and exit of the underground parking lot, the hotel installed the Hikvision ANPR Video Unit (DS-TCG227-A), along with barriers, a card station and an integrated payment system, also from Hikvision. The 2000 Hotel is managing the whole solution through Hikvision IVMS-5200E software. Thanks to the high quality Hikvision technology, live review is very clear, making it ideal to support the investigation of any security incidents. However, since cameras were installed, there have been fewer incidents to deal with. What’s more, the supermarket team are better equipped to respond in the event of an out-of-hours breach. “If an intruder triggers the alarm, the duty manager gets an instant alert on their phone with quick access to relevant footage. This gives them real peace of mind,” says Jaden Huang, the Project Manager from Hikvision. “Indeed, it’s possible to view the status of the whole hotel system from a laptop or phone.” Parking management solution Down in the basement parking lot, the Hikvision parking management solution is working effectively. “Parking has become faster and more automated. For example, barriers will open and close automatically when customers take or insert a card, and parking charges are automatically calculated. And there are no more jams on exit,” confirms Jaden. The 2000 Hotel team are working on a new building in Kigali, with construction almost completed. The plan is to use Hikvision technology here, too. Miao says “Hikvision has provided the 2000 Hotel in Rwanda with world-class video technology that solved a host of our security and operational challenges. They also offer excellent support in one centralised location. We fully appreciate their professional service, and look forward to continuing our working relationship.”
Fury Motors has served the St. Paul, Minnesota area for more than 50 years. Founded in 1963 as a family-owned and operated business, the dealership offers the community a diversified mix of vehicles and services including new and pre-owned vehicles, financing, auto repair, and maintenance. Currently, the dealership employs 115 people locally and is a one-stop-shop for all things automotive and trusted by the community. Committed to offering quality new and used vehicles for every taste and need, Fury Motors maintains a large and complete inventory of new Chrysler, Dodge, and Jeep vehicles. With more than $50M in inventory on a 10-acre lot, security has taken on a whole new level of importance since the dealership was founded. Challenges faced With the face of retail ever-evolving, challenges commonplace for auto dealerships have not only intensified but evolved, too. The safety and security of employees, customers, and assets have taken on a whole new meaning-making visibility into daily operations, not just important but critical to business success. Now more than ever businesses require flexibility, agility, and adaptability in their business solutions. This is particularly evident when it comes to solving security challenges. Fury Motors is no exception. The dealership realized simply recording security events as they happened was no longer enough. It needed to take a proactive stance on protecting its assets. Security of assets and operations To provide perspective, Fury Motors’ video security system required constant monitoring to capture events that were time and cost-prohibitive even with a monitoring company. And, if they could afford to have someone watch the cameras 24x7, human observations are subject to error or oversight. Fury Motors relies on remote monitoring to protect its inventory and capture valuable insight As a result, most video footage was never viewed or put to practical use, so Fury Motors was missing valuable information that could improve the security of assets and its operations. With no guard on-site, Fury Motors relies on remote monitoring to protect its inventory as well as capture valuable insight into employee behavior and customer service practices. When the dealership turned to Global Axiom and Ava, a unified security company, it was losing $7K+ a month to internal theft and operational inefficiency above and beyond losses and damage to inventory. Global Axiom Remote Monitoring powered by Ava Aware Fury Motors realized that it could and should get more value from its remote monitoring service including its intelligent video security system and footage. The dealership turned to Global Axiom for a monitoring service coupled with Ava Aware to provide the perfect solution to stay a step ahead of criminals and potential losses. And even more importantly, it gives Fury Motors the data intelligence to take business operations to a whole new level with greater efficiency and resource optimization. Fury Motors needed a new approach to security. Specifically, a system to capture, analyze, and present the big picture data. Everything from monitoring people and assets on the outdoor car lots to technicians doing oil changes in the service bay to the handling of incoming parts and inventory after hours. Video monitoring solution Combination of Global Axiom’s remote monitoring expertise and Ava Aware technology is unprecedented The dealership’s new intelligent video monitoring solution uses artificial intelligence (AI) and machine learning bringing a new level of agility and flexibility to monitoring services allowing Fury Motors’ security operators to quickly review footage from past incidents, increase situational awareness and respond time to evolving situations, and capture trend data for developing strategies and making data-driven decisions to prevent future problems. The combination of Global Axiom’s remote monitoring expertise and powerful Ava Aware technology is unprecedented. Ava Aware allows Fury Motors to accelerate investigations by searching objects and events of interest with speed and precision. Critical when managing $50M+ in inventory. Four important Ava differentiators Proactive threat detection Ava’s intelligent algorithms and self-learning detect abnormal behavior in specific Fury Motors scenarios and alerts operators in real-time. It intelligently highlights what’s truly relevant from all Fury Motors’ cameras, in real-time, all the time. Powerful search using machine learning Fury Motors is now able to search by event and similarity to perform appearance and image detection powered by machine learning capabilities. The dealership is now able to comb through countless hours of video in seconds. Critical in pre-empting theft and invaluable in managing operational efficiency. Directional audio analytics Fury Motors’ dealership is expansive with $50M in inventory on-site. The dealership needed a solution like Ava Aware to provide 360-degree coverage with Ava’s innovative acoustic sensors. The cameras identify specific sound patterns to determine the type of sound and its direction, and sends instant alerts to the Ava Aware video management system, providing Fury Motors’ security operators with a complete overview of the surroundings. Enhanced business and operational insights Fury Motors security and operations teams now have more situational awareness and insights. The dealership can monitor and count people and vehicles, watch smart maps to understand hot spots or high traffic areas to manage occupancy and shift scheduling, and ultimately, improve customer service. Improved operational efficiency Fury Motors is positioned to carry on for another 50+ years as a leader in the St. Paul, Minnesota market. Management team is able to review past events, respond to changes in real-time, and enhance operational efficiency with real data With its new improved monitoring service powered by analytics, the dealership’s management team is able to both review relevant past events but more importantly, proactively respond to situational changes in any environment via real-time alerts to prevent situations from occurring. Similarly, management is able to improve operational efficiency with real data. Ava’s technology Ava’s mobile technology allows investigators to immediately search footage across multiple video cameras from the field to decrease the time-to-target and save hours of investigation and suspect-tracking. Again, creating significant operational efficiencies and increasing the likelihood to prevent and/or recover lost assets. Video analytics Video analytics has also allowed Fury Motors to create customized alerts allowing the dealership to take a proactive and preventative response to a variety of problems. This need gained significance in the wake of health and safety guidelines put in place for COVID-19 and since has allowed Fury Motors to improve customer service by being more in tune with employee response times to customers on the lot. Data analytics The ability to detect both patterns and anomalies using Ava’s powerful data analytics is empowering Fury Motors to enforce compliance and respond to important company mandates in the short term while improving operations and protecting employees and customers in the long-term. Win-Win partnership “The Ava Aware solution combined with the Global Axiom remote monitoring service has been a tremendous win. Not only have our losses been eliminated but more importantly the headaches around dealing with those losses are gone as well. Our goal is for our customers to feel safe on our lot no matter when they choose to shop. They should feel comfortable that if they drop their car off for service or trust us with it for repair we will keep it safe. The Ava / Global Axiom solution provides this level of service and allows us to stay focused on serving our customers,” Fury Motor’s Owner, Tom Leonard.
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