Residential alarm systems
Interphone has published a security system and building technology whitepaper to help developers, contractors, installers, and managing agents better understand their responsibilities regarding the General Data Protection Regulation (GDPR). The in-depth report, titled A guide to GDPR compliance for the commercial residential marketplace, has been produced jointly with legal training specialist Woolven and Brown to provide an industry-specific look at the data protection and privacy law. GDPR a...
Axis Communications announces the upcoming launch of AXIS Object Analytics. This intelligent video analytics application offers detection and classification of humans and vehicles tailored to the surveillance need. Ideal for various installations including public buildings, warehouses, and parking lots, it will be offered pre installed on compatible Axis network cameras, adding value at no extra cost. Designed with a straightforward interface, tailored scenarios are easily set up with only a few...
Already established as a renowned provider of high-quality door closers, UNION has further strengthened its range with the launch of three dynamic new solutions. Innovative and properly certified, the three new door closers all bring incredible value to the market, by solving a number of critical challenges faced by installers to meet the needs of their customers. With the launch of the CE26V, SC-CE3F and CE4F-E, UNION now meets almost every door closer requirement - whether for light or heavy...
The integration developed between Vanderbilt’s ACT Enterprise access control software platform and Hanwha Techwin’s Wisenet WAVE video management software (VMS), means operators are now able to instantly visually verify access control activity and events directly from ACT Enterprise. ACT Enterprise is a role-based software platform which streamlines the monitoring and management of ACTpro access control systems comprising web-enabled door controller interfaces and MiFare and/or DESf...
DMP releases its new line of alarm communication radios that are FirstNet Ready™ and approved for use on FirstNet®. FirstNet is built with AT&T in a public-private partnership with the First Responder Network Authority and is the only nationwide, high-speed broadband communications platform dedicated to and purpose-built specifically for America’s first responders and the extended public safety community. It’s the solution to decades-long interoperability and communica...
OPTEX has launched its new Intelligent Visual Monitoring solution in the UK and Ireland, powered by CHeKT - a hardware and software solution that takes separate intruder and CCTV technologies installed on the same site, but acting independently, and ‘bridges’ them to create one, seamless, integrated visual monitoring solution. Monitored intruder alarms can now be visually verified within seconds, without impacting the integrity of the technology installed, or its Grade. When an alar...
Dahua Technology, a renowned, video-centric provider of smart IoT solutions, announced a major rebranding to reflect the company’s growth and evolution within the North American video surveillance market. WizSense (pronounced “Wise Sense”), Simplified Analytics for Accurate Results, and WizMind (pronounced “Wise Mind”), Advanced Analytics for Ultimate Performance, will be sub-categories under Dahua’s Analytics+ umbrella. Each line encompasses existing product lines as well as new product offerings. “With this launch, we are unifying our products under two new product categories, WizSense and WizMind, to align with new and existing customer’s needs in finding solutions faster,” remarked Jennifer Hackenburg, Senior Product Marketing Manager of Dahua Technology USA. Video surveillance solutions The rebranding includes a top-to-bottom implementation of the WizSense and WizMind product lines. Changes will be reflected throughout the company’s website including the product search tool filter, datasheets, product boxes and communications. Dahua’s new brand assets include a full quick guide highlighting all products from each segment, a new website landing page and other visual communications to convey Dahua solutions in an understandable way. WizSense, the more foundational of the two categories, offers simplified analytics for accurate results The recategorization is designed to help security dealers and integrators more easily identify which video surveillance solutions are better suited for small installations versus advanced enterprise applications. WizSense, the more foundational of the two categories, offers simplified analytics for accurate results. Smart motion detection Basic enough to meet the needs of most users, WizSense products have an AI chip that delivers features like smart motion detection, perimeter protection, and active alarm for protecting what matters most. Other analytics allow for instant alerts, quick target searches after an event, and maximized storage with Dahua’s Smart H.264/H.265+ codecs. The WizSense portfolio includes 4MP and 5MP bullet, dome, wedge and eyeball cameras that were formerly part of Dahua’s Lite series and that offer Starlight Technology, True WDR, Smart IR illumination and IP67 housing. Also in the WizSense family are 2MP and 4MP PTZs formerly from Dahua’s Pro series, as well as new cost-effective thermal cameras. Compatible with the WizSense collection are NVR and Penta-brid recorders with 2TB, 4TB, 6TB, and 8TB options. Human temperature monitoring WizMind offers advanced analytics for ultimate performance. This high-end analytics line - with a powerful AI chip and renowned deep learning algorithms - gives users privacy protection, video metadata, highly accurate people counting, heat mapping, smart tracking and non-contact human temperature monitoring . WizMind is designed to meet the requirements of high-end vertical markets with in-depth demands, such as finance, retail, stadiums, energy, refineries, and transportation. WizMind cameras consist of formerly-Pro-series 4MP bullet and eyeball cameras, 4MP and 5MP dome cameras, and cameras built for specialized applications, such as 5MP and 12MP Fisheye cameras, multi-sensors, thermal cameras and PTZs. Compatible NVR and Penta-brid recorders come in 4TB, 8TB, and 10TB models. Thermal temperature monitoring solutions These solutions should not be solely used to diagnose or exclude a diagnosis of COVID-19 or any other disease “WizSense and WizMind technologies both take security further by providing advanced analytics that provide deeper insights, increased accuracy, and time saving alerts,” said Hackenburg. “By offering this new streamlined branding, it is easier than ever for dealers to find the line of technology that will include the level of analytics needed for their installation.” Dahua’s thermal solutions, including the SafetyTemp Thermal Temperature Station, the Thermal Temperature Monitoring Solution, and the Handheld Thermal Temperature Monitoring Device, are not FDA-cleared or approved. These solutions should not be solely or primarily used to diagnose or exclude a diagnosis of COVID-19 or any other disease. Telethermographic temperature measurement Elevated body temperature in the context of use should be confirmed with secondary evaluation methods (e.g., an NCIT or clinical grade contact thermometer). Public health officials, through their experience with the solutions in the particular environment of use, should determine the significance of any fever or elevated temperature based on the skin telethermographic temperature measurement. The solutions should be used to measure only one subject’s temperature at a time. Visible thermal patterns are only intended for locating the points from which to extract the thermal measurement.
Resideo Technologies, Inc., a provider of home comfort and security solutions, announces the availability of its Honeywell Home ProSeries Security and Smart Home Platform. From an entry-level security system to a fully integrated smart home solution, the ProSeries Platform offers dealers that serve residential and small businesses a complete, end-to-end solution, and expands Resideo's overall portfolio of connected security solutions and services. Connected smart home "The initial preview of the ProSeries Platform with our professional security dealer network generated significant excitement as they told us it is exactly what has been missing in the industry," said Alice DeBiasio, vice president and general manager, Global Security, Resideo. "As families spend more time at home, it is more important than ever to have access to professional monitoring and the benefits of a connected smart home. With the introduction of our award-winning ProSeries Platform, our security dealer network can better meet the growing demand from customers for solutions that help keep families and businesses safe and secure." Wireless security panel The ProSeries Platform also offers homeowners a sleek and modern design that seamlessly blends The new ProSeries Platform offers a uniquely scalable, modular design and includes an all-in-one wireless security panel with a 7-inch color touchscreen, a family of wireless keypads and two-way sensors, alarms and accessories. Designed specifically for easy, professional installation, the ProSeries Platform also offers homeowners a sleek and modern design that seamlessly blends in with any décor. The platform allows for easy additions as technology trends evolve and families' lifestyles change, and provides: World-class security. It provides dependable alerts for movement and intrusion, and 24/7 professional monitoring can alert first responders, when necessary. Whole-home safety. From fires and floods, to smoke and carbon monoxide, the system helps keep families safe and informs them if they need to exit quickly through the company's exclusive One-Go-All-Go alarm Smart home control. Provides an enhanced user experience with hands-free disarming, a built-in Amazon Alexa voice assistant and a consistent user experience across all user interfaces and the Total Connect mobile app. Ensuring system reliability The product trials and testing for the ProSeries Platform included an extended beta program with security dealers to help ensure system reliability, performance and security. Professional security dealers applauded the seamless combination of hardware, software and back-end surveillance capabilities that allow for remote service. The new ProSeries Platform combines three critical elements – security, fire safety and smart home control" "The new ProSeries Platform combines three critical elements – security, fire safety and smart home control – in an easy-to-use, all-in-one solution," said Stephen Wheeler, President of Holmes Security Systems in Fayetteville, N.C. "Homeowners will really like the smart home features, including the integrated Amazon Alexa voice assistant and commands. During the beta trials, our whole team got excited about the new platform and really loved the two-way encrypted sensors and wireless keypads." Life safety solutions Resideo is a manufacturer of security and life safety solutions, with millions of installed solutions worldwide. Its professional security portfolio includes a broad portfolio inclusive of: Security, life safety and home control systems; Panels and secondary keypads, including touchscreens; Two-way encrypted sensors with anti-takeover protection: including Indoor MotionViewers and life safety sensors with the patented One-Go-All-Go alarm feature that ensures true total protection throughout the residence; and, The AlarmNet 360 Cloud Services and Solutions, the company's proprietary, back-end and video surveillance capability that offers a seamless installation experience and real-time data insights.
Ajax Systems, the developer behind the most award-winning wireless alarm in Europe, has hired a UK Sales Leader to strengthen the presence in the UK market and expand the local team. Steve Norman is a security industry veteran. For the last 20 years, he was working for major international manufacturers from the US and China, and a distribution and integration company in the UK - this experience lets Steve understand the industry from all sectors. Industrial intruder detection Lately, he headed up the business development team in Hikvision and then spent nearly 4 years managing the team in Dahua UK. Steve joins Ajax as the head of the UK sales team and will work towards its active development and growth. He will strengthen the Ajax team from October 1st. “Ajax has taken an industry that is firmly stuck in a particular way and has approached it with an Apple-esque viewpoint, and I believe that they will change the industry. The opportunity to be at the start of this in the UK and build a tight team to deliver this was too good to miss. I’d like to build a team that, working together, will exceed all expectations and deliver tomorrows intruder detection to an industry that can deliver so much more”, said Steve Norman, UK Sales Leader at Ajax Systems. Full-Fledged team For Ajax, the UK is one of the key markets, and therefore we are taking roots deeper and deeper into it" “For Ajax, the UK is one of the key markets, and therefore we are taking roots deeper and deeper into it. We have several products specifically for this market: the recent StreetSiren DoubleDeck, the current implementation of PD 6662 compliance, and the upcoming launch of DoubleButton." "Certainly, we’re actively striving to increase our presence there, and Steve is our next big step towards enforcing our team in the UK. Soon, the team will grow even more - Ajax will have a large full-fledged team on the UK ground”, said Aleksandr Konotopskyi, CEO of Ajax Systems. Alarm confirmation function Ajax Systems officially entered the UK market at the end of 2018. However, the system gained the recognition of the British professional security community even earlier. In 2017 Ajax was recognized as the “Intruder Alarm of the Year” at the IFSEC International, a renowned integrated security event in London. The company is working on launching new products for the British market. This autumn, Ajax will introduce the OS Malevich 2.10 update that will bring an alarm confirmation function including two detectors. Thus, the Ajax security system will meet all the requirements of the British PD6662 standard. As a result, not only security companies but also police patrols will be able to respond to Ajax alarms.
At this year’s ISC West virtual event, the largest converged security event of the year, SnapAV will introduce its new ClareOne Wireless Security and Smart Home Panel to thousands of industry professionals and showcase the platform’s complete line of wireless sensors, FusionPro dealer backend and suite of monthly interactive and alarm reporting service offerings. Distributed exclusively by SnapAV, the ClareOne Wireless Security and Smart Home Panel has already begun to make waves in the security industry as it unifies full-featured home automation and security monitoring in a single-point solution that provides dealers with seamless installation, management and monetization. Simplifying smart home ISC West is widely known as the security industry’s most anticipated event of the year" ClareOne will help dealers drive more business by simplifying and controlling all aspects of the smart home, from home security and smart locks to smart lighting, climate control, wireless audio, and more. Plus, the ClareOne back-end platform FusionPro simplifies the way integrators manage installations and grow their RMR. “ISC West is widely known as the security industry’s most anticipated event of the year, meaning there is no better moment to introduce the new, industry-redefining ClareOne panel,” said Clint Choate, SnapAV Security Market Senior Director. “SnapAV has seen the extraordinary success of ClareOne platform, which makes us even more excited to share this latest expansion of its ecosystem that will bring dealers even greater benefits.” Wireless security experience On the front end, the new ClareOne panel elevates the smart home and wireless security experience in a slim package with a crisp 7” touch screen. The ClareOne encrypted security sensors and the panel’s 128 security zones enable maximum peace-of-mind for home and business owners. On the backend, FusionPro resets expectations of how intuitive and seamless installation and management of smart security and control systems can be. The new management platform provides a single-point solution to enhance dealer productivity, supporting everything from account setup, panel onboarding and central station selection through remote diagnostics and troubleshooting, with a native OvrC integration enabling advanced remote management. Smart home solutions ClareHome cellphone app delivers the intuitive ClareOne experience directly to the user’s cellphone device FusionPro features multiple service tiers - starting with Free for interactive smart home services - with low-cost monitoring service tiers that help dealers increase their RMR. FusionPro updates are free and automatic. ClareOne plays particularly nice with do-it-yourself smart home solutions, removing a common headache for security dealers and integrators. Customers will find it easy to use and learn the panel, and then expand the home control by adding DIY devices. For cellphone control, both at home and on-the-go, the new ClareHome cellphone app delivers the intuitive ClareOne experience directly to the user’s cellphone device. SnapAV is offering an exclusive promotion to new dealers, allowing them to experience the ClareOne platform and new panel firsthand. Clare Control products New dealers attending ISC West that sign up for an account with Clare Controls and SnapAV will receive a free ClareOne 2:1 Kit ($584.95 MSRP) and a free Clare Video Doorbell ($209 MSRP). Existing SnapAV dealers attending ISC West are also eligible to receive 20% off all Clare Control products. Redemption codes will be available through SnapAV’s virtual insert in the ISC West virtual swag bag. As an added value, ISC West attendees can also expand their knowledge of SnapAV’s newest and most popular products by exploring and downloading content from its virtual Tech Center page. SnapAV’s Tech Center will feature topical and product overviews of the new ClareOne Security Solution, OvrC ecosystem, WattBox, Araknis, Control4 OS 3, Signature by Episode, Luma & Visualint Surveillance and Control4 Intercom Anywhere.
With the ever-changing world, one can see condominiums, apartments, and gated communities becoming a hub of activity. People are establishing home offices, deliveries are increasing and security becomes more important than ever. Condo living is resort-style living at its best. CondoPark becomes an automated transportation and parking manager while ensuring unwanted people and vehicles are not accessing the user’s garages. CondoPark has unlimited potential and has the flexibility to adapt to the best features for the user’s operation. Tenants and/or Concierges can: Manage deliveries of all types of vendors in a secure and efficient manner. Manage parking of tenants and ensure they and their cars and bikes are secure. Manage visitors - no passes or cards - on-demand in real-time. Manage reservations - parking can be managed in advance as non-tenant parking becomes more and more valuable. Security - provide tenants assurance that parking areas are tracked and protected of vandalism, tailgating, car theft, and any other infractions. Real-time monitoring - from anywhere. Compatible with the user’s current systems and upgradable. Optional License Plate Recognition. The future of Condo living is changing and CONDOPARK takes care of these parking needs. Software is a small monthly fee so it is very affordable for all environments.
Hikvision, an IoT solution provider with video as its core competency, has announced its new generation of wireless alarm systems – the AX PRO – delivering comprehensive alarm solutions for both residential and commercial applications. The newly launched AX PRO product family includes a compact panel hub for a wide range of detectors and peripherals, covering intrusion detection, video verification, smoke detection, flood detection and home automation. Developed with both the installer and user in mind, the system can be configured according to a variety of needs. Installation complexity is minimal so the end-user can easily manage the system with its intuitive user interface. AX PRO panel hub with dual RF chip design The AX PRO hub itself supports several protocols for wireless integration, welcoming the connection of up to 210 peripherals. The panel has been designed with dual RF (radio frequency) chips, featuring Tri-X and CAM-X wireless technologies, to block interference across channels and enable high speed and reliable transmission of alarm messages simultaneously. Range of detectors and peripherals options With the PIRCAM, users can view those snapshots of detected activity to verify alarm notifications Alongside the panel, Hikvision has developed an extensive range of detectors and sensors to tailor the system to different installation needs, such as combined PIR-Glass Break detector, safety detectors, door contacts, smoke sensor, water-leak detector, etc. Also available is a wireless passive infrared PIRCAM detector, which detects infrared signals over a 12-meter range and collects snapshots of any moving object. With the PIRCAM, users can view those snapshots of detected activity to verify alarm notifications, receiving alerts even before intruders realize that they have been recorded on video. The PIRCAM is also equipped with LED Illumination for high-quality imaging in the dark. Intruder Verification as a Service Built with practicality in mind, Hikvision has created a wide range of peripherals to maximize user safety and assist their day-to-day activities. Such devices include static and portable panic button options to keep occupants safe, while the wireless LED keypad or ergonomic keychain fob provides multiple control options to suit the user’s preferences. If customers choose, the AX PRO hub panel can be linked to their IP cameras over the cloud or a sub-stream to initiate Intruder Verification as a Service (IVaaS). This service provides live video verification or seven seconds of video recording for users to quickly and efficiently confirm alarm events on the system. App compatibility Users will take charge and stay connected using the AX PRO since it is fully compatible with Hikvision’s proprietary Hik-Connect app. The app provides voice and video clip notifications for users and allows them to remotely control and monitor their alarm systems. The AX PRO also supports the Hik-ProConnect app, which can provide full configuration assistance for installers and enable them to offer cloud-based security solutions and services with customer’s authorization.
There’s no question that the popularity of Do-It-Yourself (DIY) security and home automation products is on the rise. The reasons for the growth in DIY sales are numerous, including increased awareness of home automation products, fast set-up, limited (if any) installation costs, and interoperability with other smart security products. In fact, with the parallel rise of smart home hubs like Alexa and Google Home, many people are opting to attempt the set-up of smart home devices without any professional assistance. According to a 2018 Residential Security Market Report prepared by Parks Associates and Security Sales & Integration magazine, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. Let’s look at a few of them. Increase In Revenue For Dealers With their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchaseThere are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Wireless, Connected Smart Locks For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to wirelessly communicate with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for new security installations And they can do all this from a prime, convenient location – the front door, as well as other points of entry like the side or back doors. Plus, smart lock conversion kits like Kwikset Convert let homeowners easily bring home automation capabilities to their door without altering the aesthetics of the entry. Connected smart locks can allow homeowners to set up their home with custom scenarios, right before they step inside. For example, residents can program their lock so that every time they unlock the door, a foyer light goes on, temperatures begin to rise to a set level – even connected coffee makers can begin to make a cup. Portfolio Of Home Automation Products One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatileSmart locks are just one example of the potential of DIY products to spark a homeowner’s interest in a wide range of other home automation devices, many of which would benefit from professional installation. One of the best ways to mitigate the ‘threat’ of DIY sales is for dealers and installers to become more versatile and offer a complete portfolio of home automation products. The larger the home automation offering, the more devices there are to sell and install, the larger the installation required, the greater the need for professional installation. Many homeowners who feel like they have a certain level of handiness will start by trying to do it themselves with a DIY product. But things don’t always go as planned, especially if they are attempting to set up a robust home automation system. First off, just because a product is DIY doesn’t mean that the old products that are being replaced are going to easily make way for the new. A DIY thermostat or smart lock might require that the old equipment (and possibly wires) get tugged out of the wall. Messy holes might need to be filled. Advantages Of Professional Installation Even after the old system has been removed, homeowners planning on setting up a connected system may soon realize they don’t have the electrical skills or technological know-how to install and connect all devices, get a system programmed correctly, and get everything up and running smoothly. Professional installers have learned from experience; there’s very little that they haven’t seen before. With their years of experience, installers know the best way to automate a home and how to create a custom smart home experience Do-it-yourselfers might be able to solve problems by searching the internet and finding videos. But, then again, they might not. After going the DIY route once, many full-home automation system enthusiasts are beginning to realize that the best way to get things done right the first time is to leave the installation and set-up to a professional. Professional installers can and should bring an extra level of experience and guidance to the process. Their services should go beyond tech installation and also include interface design. With their years of experience, installers know the best way to automate a home – how to create a custom smart home experience that doesn’t make the user feel less than smart. Selling Additional Home Automation Products If a problem arises due to installation error, the DIYer does not have any recourse to correct these mistakesResidential security dealers who offer professional installation should be willing to embrace the DIYer who has attempted to do a self-install but has not been able to complete the process successfully. With an open mind to this scenario, they can save the day for the DIYer, as well as create an opportunity to sell additional home automation equipment that the DIYer may not have known to be available. The disparity between DIY and professional installation also brings to light the fact that there are no ‘satisfaction guarantees’ and no ‘installation/labor warranty’ available when a home automation system is installed by a DIYer. If a problem arises with either the equipment connectivity due to installation error, or if a piece of equipment is installed incorrectly, the DIYer does not have any recourse to correct these mistakes. This may not be as critical if a DIYer installs a minor piece of equipment, but with something as critical as securing and protecting their home with a home automation and security system, most people want full peace of mind that everything has been installed correctly. Reduces Connection Instability According to a 2017 study by the analyst firm, IHS Markit, “The quality of the equipment is usually higher in professionally installed systems, and professional configuration and setup greatly reduces the potential for connection instability…” This is an issue that DIYers may come to realize over time. On the other hand, one issue DIYers may recognize right away, especially if they are attempting to connect multiple devices, is that the connectivity may be inconsistent. Professionally installed devices operating on a wireless protocol might deliver better, consistent, longer-range connectivity IHS Markit explains that, “DIY systems rely on open protocols and Wi-Fi connectivity that can sometimes be unreliable, creating connection issues. Some of the sensors can become unrecognizable to the system, requiring intervention from the user. In contrast, professional wireless systems rely on UL- or EN-certified equipment to operate on the basis of proprietary frequency, enabling them to work with the control panel much more seamlessly.” In other words, professionally installed devices operating on a wireless protocol, even an open-source protocol like Z-Wave, might deliver better, consistent, longer-range connectivity, and fewer headaches. Not Everyone Is A DIY Customer There are customers who want someone to install the devices correctly and help them learn how to use and maintain themThere’s no doubt that there’s a segment of the security and home automation market that loves to spend their free time doing their own home improvement. They are watching videos, reading how-to books and manuals, and enjoying every minute. There’s also a segment of the market whose top goal is to save money up front. For these customers, there’s no getting around the joy of saving money with the lower cost of many DIY products. But there are also a great number of prospective customers out there for whom DIY is of absolutely no interest. These consumers do not want to be their own IT department. They want expert help: they want someone to install the devices correctly and help them learn how to use and maintain them. The IHS Markit study points out what many home automation dealers already know: that the elder and aging-in-place markets are an ideal destination for the security and convenience of home automation products. The study says, “Many senior citizens are not tech savvy enough to install a DIY system by themselves, so they tend to rely on professionally installed systems that are usually maintained by a family member.” Along with the senior citizens market, there are many other market segments out there that still desire worry-free professional installation. Installers should offer a range of products that includes some DIY products, and some leave-it-to-a-pro products Producing Complete And Custom Solutions Perhaps the best way for dealers and installers to stave off that feeling of doom that they might have about DIY is to tackle the problem head on and be creative. Offer a range of products that includes some DIY products, and some leave-it-to-a-pro products – consider the DIY product a great entry point for a more comprehensive system. Play up the peace of mind that comes with professional installations and support that pitch with flexible monitoring contracts and service plans. Share what you do and why; relay your passion for producing complete and custom solutions and communicate how you add value to any and every sale. No one, not even the most tech-savvy consumer, wants to install their own products if the end result is that the product doesn’t work the way it should. That’s where the pros can, should and will always come into play.
Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SecurityInformed.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organizations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organizations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritizes use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
In the state of the residential security market today, we see many who are offering home security packages that rely on numerous sensors and multiple devices to provide a comprehensive coverage of the home and provide peace of mind. Each individual sensor or device within the package provides a specific functionality, and the user finds himself burdened by an overwhelming amount of sensors and devices. This overload is intensified by the penetration of additional IoT and smart devices into the home, such as pet-cams or smart speakers that add to the burden of installation and maintenance. In addition, we are witnessing the rise in popularity of DIY security devices, indicating that users are looking for models and technologies that provide both contract flexibility and simplicity of use. The past years have seen major advancements in radar technology, which have brought the formerly military technology into the consumer space. Radars provide interesting prospects for home security and smart homes due to several inherent characteristics which give it an advantage over existing technologies. The resolution of an advanced radar sensor enables not only presence detection, but also provides advanced features for security, automation and well-being Advanced Security And Automation Features Of primary importance, a consumer designed radar sensor provides the user with full privacy, but the use of radar is also beneficial because it is indifferent to environmental, temperature and lighting conditions. In addition, radar signals (at certain frequencies) are capable of penetrating through almost any type of material, enabling concealed installation, robust monitoring in cluttered spaces and even the coverage of several separate rooms with only one device. In terms of capabilities, simple time of flight 2-antenna radar sensors, which have been around for a while, do not provide much additional value in comparison to existing solutions and are not necessarily competitive in terms of pricing. However, the new generation of radar sensors are also opening up new capabilities previously achieved with optics only. Today, the resolution of an advanced radar sensor is high enough to enable not only presence detection, but also to provide advanced features for security, automation and well-being, all in one. Imagine for example, that the security sensor installed in your elderly parent’s home could also detect a fall having occurred, monitor the breathing of a baby or even leaks in your wall. Due to the unique field of view that radar provides as well as the multi-functional potential, this technology will be the key to the awaited convergence of smart home functionalities and minimization of home devices. The security sensor installed in your elderly parent’s home could also detect a fall having occurred Secret Of The Consumer Radar A radar sensor’s accuracy and its ability to support wide functionality and applications is determined initially by its resolution, which is based on two key factors: bandwidth and number of channels. The wider the bandwidth and the more channels the radar supports, the more accurate the data received. Imagine the difference between a 1990s television model and a 4K 2018 television model - As the resolution is ever improving, the sharper and more detailed is the image. When looking at the short-range radar sensor market, prominent companies such as Texas Instruments and NXP are offering radar-on-chip solutions supporting 2\3 transmitters (Tx) and 3\4 receivers (Rx), mainly utilizing frequency bands of 77-81GHz, as they target mostly automotive and autonomous driving applications. Another company that develops such radar-on-chip solution is Vayyar Imaging, an Israeli start-up, founded in 2011, that developed a radar sensor for 3D imaging. Vayyar Imaging directly targets the smart home and security markets with its radar-on-chip, developing modules and products for intruder detection, automation and elderly care (fall detection). Providing not only chips, but complete systems, the new model makes radar technology highly available and accessible. The radar-on-chip technology opens the door to installation of security and well-being devices in locations where privacy or environmental conditions pose an issue Radar-On-Chip Solution The radar-on-chip solution supports 72 full transceivers, an integrated DSP and radar bands between 3-81GHz. The resolution provided by this type of specification is high enough to provide subtle information about people’s real time location posture (lying down\falling\sitting\walking), and breathing, and enables to classify pets from humans, but it is low enough as to not compromise privacy. This type of technology opens the door to installation of security and well-being devices in locations where privacy or environmental conditions pose an issue, such as in bathrooms or heavily lit environments. Moreover, utilization of this technology allows to dramatically minimise the numbers of sensors installed in the home, as it provides full home coverage with just one or two sensors and enables using the same HW to support additional capabilities such as breath monitoring, fall detection and highly accurate automation. Using AI and machine learning, the data derived by these sensors can be leveraged to provide smarter, verified alerts on the one hand and whole new insights on the on the other. The sensor can be tuned to learn the location of the house entrances or boundaries, where the inhabitants are expected to be at night, or where they should be expected to enter from into the home, adding new logics to the traditional yes\no decision making. Home security is widely regarded as a necessity, provides peace of mind to people and is integral to people's day to day lives Additional Smart Home Services Among the evolving home technology verticals, security is by far the most relevant and integral to people’s day to day lives. Home security is widely regarded as a necessity and provides peace of mind to people. Being a legacy industry with many well-known and well-trusted brands, security players are well positioned to introduce new technology into the home and have the ability and credibility to expand their offerings to additional smart home services by utilizing existing infrastructure and channels. With technology giants entering the security arena through the smart home door the DIY security solution market expected to explode with a CAGR of 22.4% (according to a report by Persistence Market Research). Now that new pricing and service models offer minimal commitment, traditional security players will need to step up. Security companies will need to explore new technologies and expand their offering if they intend to stay relevant and competitive in a market trending on functionality converge and minimization of maintenance and installation costs.
The Security Industry Alarm Coalition (SIAC) has a mission to be the voice of the electronic security industry on issues involving municipal alarm management for the approximately 18,000 public safety agencies in the U.S. and Canada. Specifically, SIAC works to minimize the number of false alarms, which are a costly waste of resources for law enforcement jurisdictions. SIAC works directly with leaders in law enforcement at the national level, such as the International Association of Chiefs of Police (IACP) and the National Sheriffs’ Association (NSA); and at the state and local levels to provide expertise and proven strategies to reduce unnecessary dispatches to alarm sites while maintaining the police response taxpayers endorse and deserve. The primary tools for alarm management are education on causes of false alarms and implementation of the Model Ordinance for Alarm Management and False Alarm Reduction. SIAC's Model Ordinance SIAC works to minimize the number of false alarmsRecently both the International Association of Chiefs of Police and National Sheriffs’ Association passed resolutions supporting SIAC’s Model Ordinance. This has resulted in dispatch reductions between 40-50% in jurisdictions where all of the model’s recommendations have been followed. Adoption of some version of the Model Ordinance grows each year. It has been adopted nationwide by over a thousand large cities and small towns. Fourteen states have adopted SIAC’s suggestion of a statewide alarm management committee through state associations of chiefs of police. “This enables the industry to work with law enforcement leadership on a regular basis and in a formalized structure to discuss and address issues,” says Stan Martin, SIAC Executive Director. Fourteen states have adopted SIAC’s suggestion of a statewide alarm management committee SIAC worked with the industry on new alarm panel standards that made it less likely an end user would trigger a false alarm. The overall dependability and sophistication of alarm systems have also helped make them less vulnerable to outside forces that can trigger the system. Video and audio technology are playing an ever-increasing role with helping monitoring centers evaluate whether a crime is in progress before dispatching the police. Dramatic changes in the industry Kirk MacDowell was recently selected as SIAC’s new Chairman of the Board. He is a dynamic industry leader with more than 39 years of experience in the industry. SIAC’s biggest challenge is maintaining strong financial support for its work during a time of dramatic changes in the structure of the electronic security industry. The Security Industry Alarm Coalition (SIAC) has a mission to be the voice of the electronic security industry SIAC’s biggest challenge is maintaining strong financial support for its work during a time of dramatic changes Some cities require a "verified response" before police officers are dispatched to an alarm. This requirement is problematic for the end-user as it requires a third-party confirmation that a crime is being or has been committed. This creates a significant delay in response to crime victims needing immediate help. Fortunately for citizens, the vast majority of cities have rejected ordinances that require confirmation that a crime has taken place prior to police dispatch – verified response. Over the past 15 years only about 34 of 18,000 public service agencies in the U.S. have adopted some form of verified response and 10 of those cities ended the policy. It is important to note that despite the rejection of verified response in favor of the Model Ordinance, there are still individuals who lobby aggressively to curtail police response without verification. This requires a continued and aggressive education program to get in front of these lobbying efforts which are based on false premises and misleading statistics, says Martin. Despite SIAC’s success, there are a number of important issues that need to be addressed, says Martin. First is the high turnover among law enforcement leaders and elected officials. SIAC has been effective in developing relationships with current leaders in law enforcement as well as the next generation of leaders who are currently rising through the ranks of their departments. SIAC has been effective in developing relationships with current leaders in law enforcement as well as the next generation of leaders Coordinating challenges Another challenge has been the attempt by at least one city (Sandy Springs, Ga.) to fine alarm companies for customer-generated false alarms. SIAC is currently coordinating a challenge of that ordinance in federal court with the state alarm association in Georgia. SIAC is also working on plans for more secure funding and on succession planning so the organization can continue to move forward aggressively in the future. SIAC, Inc. is a 501(c)(6) not-for-profit Delaware corporation. The Board of Directors has two members from each of the major North American trade associations: Canadian Security Association (CANASA), The Monitoring Association (TMA, formerly CSAA), Electronic Security Association (ESA), and the Security Industry Association (SIA), and an elected official. SIAC is funded by donations from individual companies. There are no memberships dues, and the organization sells no products or services.
Security’s intersection with consumer electronics is on view at CES 2020, the world’s largest technology event, Jan. 7-10 in Las Vegas. The giant show features more than 170,000 attendees, 4,500 exhibitors and 1,100 industry thought-leaders featured on the CES stage. A range of technologies will be on display, from artificial intelligence (AI) to 5G, vehicle technology to AR/VR (augmented and virtual reality), robotics to home automation. Security plays a prominent role, too.The impact of this event for the smart home could be about delivering home analytics and enhancing privacy" Smart home market on the forefront The smart home market is a major focus. “For the smart home market at CES this year, we expect to see numerous announcements regarding home awareness,” says Blake Kozak, Senior Principal Analyst at IHS Markit. “This will include brands offering up additional analytics for consumer security cameras with a focus on edge-based solutions.” “The impact of this [event] for the smart home could be about delivering home analytics and enhancing privacy through cloudless architectures and new electronic door lock approaches,” he adds. An example of cloud analytics is the Resideo Home app, introduced in December, which will make whole-home monitoring possible for four critical networks of the home – water, air, energy and security. Resideo promises a “simplified and integrated smart home experience.” Video is also prominent at the show. “For cameras, we can expect to see more cameras focused on the outdoor space and possibly new form factors for video doorbells,” says Kozak. Familiar security industry brands exhibiting at CES 2020 include ADT, Ring, August Home and Yale (both part of ASSA ABLOY), Bosch and Alarm.com. Focus on Cybersecurity In 2020, companies will continue to focus on solutions for protecting consumer data" Cybersecurity is an aspect of many of the devices on display at CES. “Device security and data privacy play a key role in the adoption of connected devices,” says Elizabeth Parks, President, Parks Associates. “Consumer security concerns for smart home products will continue to be a barrier to adoption in the U.S. and Europe, and these concerns can actually intensify with device adoption-71% of U.S. smart home households are concerned about cybersecurity. In 2020, companies will continue to focus on solutions for protecting consumer data. One big area of interest is protection on the network router, providing whole home solutions, which are very appealing to consumers.” “At CES we will see the traditional players introducing new DIY (do-it-yourself) products, as well as new players announcing new product features, services, and partnerships,” Parks adds. Smart access control Smart locks will be among the security products at CES 2020. For example, PassiveBolt, a lock company, will show the Shepherd Lock, a touch-enabled smart lock with enhanced security through sensors and AI. The add-on lock converts existing locksets into touch-activated devices. Another lock manufacturer is Kwikset, whose door locks and door hardware include Wi-Fi-enabled smart locks, Bluetooth-enabled smart locks, keyless and keyway-less locks and connected home technology. Video doorbells, including industry-innovator Ring, have been a hit in the consumer market. At CES, Ring will expand the mission to make neighborhoods safer by creating a “Ring of Security” around homes and communities with a suite of home security products and services. The “Neighbors by Ring” app enables affordable, complete, proactive home and neighborhood security. Homeguard offers a range of affordable CCTV solutions for home and small business DIY CCTV demonstrations DIY security systems are another market. Homeguard is a leading DIY consumer brand offering a range of affordable CCTV solutions for home and small business, including wired and wireless CCTV kits, smart cameras, home alarm systems and wire-free HD CCTV kits. Swann Communications is also at the forefront of surveillance and monitoring with new products developments including wire-free HD cameras and doorbells, professional CCTV video surveillance systems, and 1080p full HD systems with “True Detect” heat and motion sensing. AVTECH, and subsidiary YesGo Tech, will demonstrate a compact Wi-Fi home security set, a series of special cameras with face recognition, thermal detection and license plate recognition, customized central management software and a university ID tag that is compatible with access control, OEM and ODM opportunities. Security and automation solutions D-Link’s home networking, security and automation solutions will help consumers connect, view, share, entertain, work and play. SECO-LARM, manufacturer of a Room Occupancy Monitor that shows whether a room is in use, has a line of keypads and proximity readers with built-in Bluetooth for convenient access. Another smart home security solutions provider, Climax Technology, integrates wireless security, home automation, energy management, home emergency monitoring and live visual monitoring. Personal safety mobile application Manufacturers are positioning outdoor cameras as deterrents to theft before a burglary happens" WaryMe designs and develops a personal safety mobile application to improve a user’s security in public places, schools, transports and companies by addressing major risks such as terrorism attacks, intrusion, fire and even industrial accidents. An all-in-one mobile application integrates alerting, crisis management and mass notification features. “Market players are looking to expand beyond established smart home devices like smart thermostats and networked cameras to products like smart water leak detectors, smart pet feeders, and smart air purifiers,” says Elizabeth Parks. “Manufacturers are positioning outdoor cameras as deterrents to theft before a burglary happens. This trend is part of a broader security marketing effort to extend the perimeter of home security beyond traditional home access points.” “Familiarity with smart home devices lags behind familiarity with smart entertainment products; it even lags that of smart speakers, which are quite new in the market,” adds Parks. “In 2020, we will see players working to advance the visibility and marketing around device integration, and specifically focus on use case scenarios around safety, security, and convenience, which have always been the primary drivers of adoption of these types of products.”
The success of smart homes began with professional security providers offering bundled packages, focused mostly on security monitoring. However, due to the cost of professional contracts, consumers began to embrace the do-it-yourself (DIY) approach. Despite the challenges and opportunities that come with professional and DIY approaches, the momentum of smart home growth depends on these two approaches working symbiotically. Smart home systems In 2017, there were about 122 million smart home devices shipped globally, according to IHS Markit. The retail channel represented about 62 percent of all device shipments in 2017 and will represent about 70 percent in 2021. Despite the increased demand for professional installation, the “do-it-for-me” approach, most the volume remains with ad-hoc purchases. This includes a consumer video camera or a smart thermostat purchase from a retailer. Data capture form to appear here! When a consumer wants to add devices to an existing professionally installed system, they often will buy products from retail. Flexible service offerings and pricing are already taking shape across smart home offerings. DIY installed smart home systems such as Scout Alarm already offer no contract monitoring. Professional monitoring companies are already offering no contract pricing, and providers such as Comcast are looking to pilot programs for just video monitoring, bundled with Internet for a low monthly fee. Home automation system Connected smart locks can actually act as an extension of a smart hub or controller Options for financing are also going to become commonplace. Smart home equipment is expensive, even when attempting to outfit a modest size home (2,500 square feet). Immediate access to services is becoming more critical. This means consumers should be able to access on-demand service options directly from a mobile device to activate or deactivate professional monitoring. Lastly, pricing still needs to come down for many smart home devices, but there is a threshold. For example, the sale of wireless, connected smart locks (viewed by some consumers as DIY) can lead to opportunities for further home automation product sales and professional installations. Connected smart locks can actually act as an extension of a smart hub or controller. They can be used to communicate wirelessly with and control all the devices that make up a home automation system, including lighting, entertainment, thermostats, air, alarms, shades and more. Residential security According to a 2018 Residential Security Market Report prepared by Parks Associates, “More than 60% of installing dealers now report that DIY systems are biting into demand for their services.” But the rise in DIY is not entirely bad news for security and home automation installers and dealers. There are a number of ways to view this glass as half-full. For example, with their lower cost and perceived ease of installation, DIY products have broken down barriers for additional purchases. There are reasons for dealers and installers to be cheerful about the rise of DIY. For one thing, according to that same Residential Security Market Report from Parks Associates, residential security dealers are doing quite well. The report states, “In 2017, revenues were up an average 7.72% for security dealers.” Full-time monitoring DIY products have broken down barriers for additional purchase and installation of professionally installed systems What about installations? The report goes on to say, “For 2017, the average number of installs per dealer was 22 per month, compared to 17 per month in 2016.” So, revenues are up for security dealers, and at least part of the reason can be attributed to the fact that DIY products can raise overall awareness of and spur interest in other home automation and security products. With their lower cost and perceived ease of installation, DIY products have actually broken down barriers for the additional purchase, and installation, of complete, professionally installed systems. Instead of paying for monthly monitoring, homeowners can install a web cam, access from a smartphone or tablet and essentially do their own security monitoring. The downside of this approach is readily apparent. Without full-time monitoring, homeowners can easily miss the break-in or the aged parent who falls and can’t get up. Near-field communication Until they log on and take a look, there’s no central station to send medical aid or call the police. Connecting door locks and other devices to the Internet can also open a door to hackers, if the infrastructure isn’t properly protected. The areas of consumer electronics and security are closely intertwined. For example, Apple recently expanded near-field communication (NFC) support to include the NDEF (NFC Data Exchange Format), which will likely accelerate the adoption of smartphones for access control credentialing. In another recent development, Amazon acquired Blink, a home security camera startup that offers wireless home security systems. The acquisition aligns with Amazon’s effort to offer more home devices. A common theme among professional monitoring providers is that a homeowner who is aware of events happening in the home does not necessarily have a secure and protected household Traditional security features For example, a Nest camera, a DIY product, notifies a consumer via smartphone about events in the home when it detects motion, but only when the notification is opened and identified will a consumer be able to act on the related event. Self-installable smart home devices may resonate with a segment of the market that want security but are unwilling to adopt professional monitoring; however, providers can leverage these devices to enhance traditional security features and communicate the value of professional monitoring. Missed part one of our smart home mini series? Read it here.
Fury Motors has served the St. Paul, Minnesota area for more than 50 years. Founded in 1963 as a family-owned and operated business, the dealership offers the community a diversified mix of vehicles and services including new and pre-owned vehicles, financing, auto repair, and maintenance. Currently, the dealership employs 115 people locally and is a one-stop-shop for all things automotive and trusted by the community. Committed to offering quality new and used vehicles for every taste and need, Fury Motors maintains a large and complete inventory of new Chrysler, Dodge, and Jeep vehicles. With more than $50M in inventory on a 10-acre lot, security has taken on a whole new level of importance since the dealership was founded. Challenges faced With the face of retail ever-evolving, challenges commonplace for auto dealerships have not only intensified but evolved, too. The safety and security of employees, customers, and assets have taken on a whole new meaning-making visibility into daily operations, not just important but critical to business success. Now more than ever businesses require flexibility, agility, and adaptability in their business solutions. This is particularly evident when it comes to solving security challenges. Fury Motors is no exception. The dealership realized simply recording security events as they happened was no longer enough. It needed to take a proactive stance on protecting its assets. Security of assets and operations To provide perspective, Fury Motors’ video security system required constant monitoring to capture events that were time and cost-prohibitive even with a monitoring company. And, if they could afford to have someone watch the cameras 24x7, human observations are subject to error or oversight. Fury Motors relies on remote monitoring to protect its inventory and capture valuable insight As a result, most video footage was never viewed or put to practical use, so Fury Motors was missing valuable information that could improve the security of assets and its operations. With no guard on-site, Fury Motors relies on remote monitoring to protect its inventory as well as capture valuable insight into employee behavior and customer service practices. When the dealership turned to Global Axiom and Ava, a unified security company, it was losing $7K+ a month to internal theft and operational inefficiency above and beyond losses and damage to inventory. Global Axiom Remote Monitoring powered by Ava Aware Fury Motors realized that it could and should get more value from its remote monitoring service including its intelligent video security system and footage. The dealership turned to Global Axiom for a monitoring service coupled with Ava Aware to provide the perfect solution to stay a step ahead of criminals and potential losses. And even more importantly, it gives Fury Motors the data intelligence to take business operations to a whole new level with greater efficiency and resource optimization. Fury Motors needed a new approach to security. Specifically, a system to capture, analyze, and present the big picture data. Everything from monitoring people and assets on the outdoor car lots to technicians doing oil changes in the service bay to the handling of incoming parts and inventory after hours. Video monitoring solution Combination of Global Axiom’s remote monitoring expertise and Ava Aware technology is unprecedented The dealership’s new intelligent video monitoring solution uses artificial intelligence (AI) and machine learning bringing a new level of agility and flexibility to monitoring services allowing Fury Motors’ security operators to quickly review footage from past incidents, increase situational awareness and respond time to evolving situations, and capture trend data for developing strategies and making data-driven decisions to prevent future problems. The combination of Global Axiom’s remote monitoring expertise and powerful Ava Aware technology is unprecedented. Ava Aware allows Fury Motors to accelerate investigations by searching objects and events of interest with speed and precision. Critical when managing $50M+ in inventory. Four important Ava differentiators Proactive threat detection Ava’s intelligent algorithms and self-learning detect abnormal behavior in specific Fury Motors scenarios and alerts operators in real-time. It intelligently highlights what’s truly relevant from all Fury Motors’ cameras, in real-time, all the time. Powerful search using machine learning Fury Motors is now able to search by event and similarity to perform appearance and image detection powered by machine learning capabilities. The dealership is now able to comb through countless hours of video in seconds. Critical in pre-empting theft and invaluable in managing operational efficiency. Directional audio analytics Fury Motors’ dealership is expansive with $50M in inventory on-site. The dealership needed a solution like Ava Aware to provide 360-degree coverage with Ava’s innovative acoustic sensors. The cameras identify specific sound patterns to determine the type of sound and its direction, and sends instant alerts to the Ava Aware video management system, providing Fury Motors’ security operators with a complete overview of the surroundings. Enhanced business and operational insights Fury Motors security and operations teams now have more situational awareness and insights. The dealership can monitor and count people and vehicles, watch smart maps to understand hot spots or high traffic areas to manage occupancy and shift scheduling, and ultimately, improve customer service. Improved operational efficiency Fury Motors is positioned to carry on for another 50+ years as a leader in the St. Paul, Minnesota market. Management team is able to review past events, respond to changes in real-time, and enhance operational efficiency with real data With its new improved monitoring service powered by analytics, the dealership’s management team is able to both review relevant past events but more importantly, proactively respond to situational changes in any environment via real-time alerts to prevent situations from occurring. Similarly, management is able to improve operational efficiency with real data. Ava’s technology Ava’s mobile technology allows investigators to immediately search footage across multiple video cameras from the field to decrease the time-to-target and save hours of investigation and suspect-tracking. Again, creating significant operational efficiencies and increasing the likelihood to prevent and/or recover lost assets. Video analytics Video analytics has also allowed Fury Motors to create customized alerts allowing the dealership to take a proactive and preventative response to a variety of problems. This need gained significance in the wake of health and safety guidelines put in place for COVID-19 and since has allowed Fury Motors to improve customer service by being more in tune with employee response times to customers on the lot. Data analytics The ability to detect both patterns and anomalies using Ava’s powerful data analytics is empowering Fury Motors to enforce compliance and respond to important company mandates in the short term while improving operations and protecting employees and customers in the long-term. Win-Win partnership “The Ava Aware solution combined with the Global Axiom remote monitoring service has been a tremendous win. Not only have our losses been eliminated but more importantly the headaches around dealing with those losses are gone as well. Our goal is for our customers to feel safe on our lot no matter when they choose to shop. They should feel comfortable that if they drop their car off for service or trust us with it for repair we will keep it safe. The Ava / Global Axiom solution provides this level of service and allows us to stay focused on serving our customers,” Fury Motor’s Owner, Tom Leonard.
Genetec Inc., a technology provider of unified security, public safety, operations, and business intelligence solutions, announces that the Santa Cruz Beach Boardwalk, an iconic amusement park in California, has recently upgraded its security infrastructure with the Security Center platform. By unifying video and access control park-wide, the park’s security team is able to speed up investigations and emergency response. Touted as the ‘Coney Island of the West’, the seaside park features about 40 rides, 30 restaurants, 15 retail shops, arcades, miniature golf, bowling, and conference and banquet facilities. Video surveillance technology As an admission-free park, guests can enter through multiple entrances to buy food, purchase ride tickets, or simply walk around and enjoy the surroundings. Unlike gated parks which typically have a main security checkpoint, the park’s security team must be hyper-vigilant to spot potential security threats before they can develop. Security operators constantly monitor video cameras and work directly with field officers to handle issues. While video surveillance technology helped security teams watch over the large park, aging equipment began compromising their efficiency. As the search for a new video management system began, the team prioritized openness, reliability, and a vendor’s reputation in the market. Moreover, their aging access control system would soon need replacing too. Actively monitoring cameras The team at Santa Cruz Beach Boardwalk uses the Security Center platform to manage over 400 cameras and 220 doors The Santa Cruz Beach Boardwalk team chose the Genetec Security Center platform because of its unique ability to unify video surveillance, access control, and other systems and sensors. The flexibility of the platform was a key selling point and enabled them to choose their preferred cameras and door hardware. Today, the team at Santa Cruz Beach Boardwalk uses the Security Center platform to manage over 400 cameras and 220 doors across the entire amusement park. From one single interface, operators actively monitor cameras and doors, respond to alarms, handle investigations, and export and share video evidence. This ensures that every security incident is effectively resolved without having to switch applications. Video surveillance system “Like any busy amusement park, our guests sometimes become separated from their groups. When this happens, we are now able to use the Security Center Omnicast™ video surveillance system, along with assistance from our field officers, to quickly reunite guests with their parties,” said Will Graham, Security Technology Administrator at Santa Cruz Beach Boardwalk. If motion is detected near a perimeter after opening hours, the platform will trigger an alarm and display live video and a 10-second replay of the event on a dispatcher’s monitor. This allows them to quickly identify if it’s an actual threat. Unique access privileges The team has also expedited investigations by sharing system access with other departments. This includes food service, loss prevention and ticket sales who can handle their own preliminary investigations, if needed. The team has set up different door schedules and rules and created over 200 cardholder groups “Using the Security Center platform, all door events are linked to video which means our team can quickly gather the information needed and solve cases faster,” said Graham. With Security Center, operators get an instant view of an event as it’s unfolding. So before sending an officer to check on the area, they can quickly identify if it’s a threat or a false alarm. Using the Synergis system, the team has set up different door schedules and rules and created over 200 cardholder groups with unique access privileges for various roles and responsibilities. Managed software maintenance For added peace-of-mind, the Santa Cruz Boardwalk team receives fully managed software maintenance and monitoring via the Genetec Advantage maintenance package to help ensure their systems always available and up to date. “Using Security Center has definitely heightened our response efficiency at Santa Cruz Beach Boardwalk. Everything from video surveillance and access control to alarm management has been consolidated into one solution—it’s just a better, more effective way to work. And we’re confident that with this unified platform, we’ll be keeping our guests happy and safe well into the future,” concluded Graham.
Recycling Lives is a very special business. Ostensibly a recycling and waste management operation, they actually use this commercial element to support and sustain charity programs for offender rehabilitation, residential support and food redistribution. It’s a genuinely effective approach to social aid, and one that has earned four prestigious Queens Awards and numerous admirers, including Andy Moore, managing director of security and fire experts ADJ Fire & Security Limited. ADJ works with Recycling Lives to provide technology-based solutions to minimize risk at its sites. Residential accommodation “The whole company’s called Recycling Lives, because that’s what it does,” Moore explains. “It gives people a second chance, people who have come out of prison or who are homeless, and they help them back into society. It’s providing help to people who really need it, by giving them jobs and if necessary rehoming them if they need somewhere to stay until they get their own place. They’re a special company, definitely. ADJ is extremely proud to be associated with a company like Recycling Lives.” Recycling Lives has sites across the UK was founded, and is run, by second generation recyclers, time-served experts with a wealth of industry knowledge, insight and contacts. Their charity and social enterprise teams provide residential accommodation for the homeless, help to reduce reoffending and redistribute food, directly supported by recycling, recruitment, compliance and waste management businesses. As a result, they create more than just environmental and financial value from their activities: they provide significant social value too. Thermal imaging technology Specialist cameras are designed to detect even minor changes in temperature using thermal imaging technology At the Recycling Lives site in Preston, on Longridge Road, ADJ was asked to help devise a solution which could help the Recycling Lives staff prevent and detect fires on-site during and out of office hours, explains Moore. “These fires can happen within waste piles on site, and can end up burning inside without any notification,” he says. “They can seriously flare up when the pile is disturbed. There are batteries stored on site from depolluted cars and these can also be a serious fire hazard if ignited.” ADJ Fire & Security is a Hikvision Gold VASP partner, and works closely with Hikvision to devise intelligent and efficient smart technology-driven solutions for its clients. In this case, ADJ, Hikvision and Recycling Lives collaborated on the development of the ideal system for Recycling Lives’ specific requirements. ADJ recommended the use of Hikvision’s Thermometric thermal bullet cameras, specifically the DS-2TD2136T-15 model. These specialist cameras are designed to detect even minor changes in temperature using thermal imaging technology. Fire detection and alarm function The camera uses cutting edge image processing technology, including Adaptive Automatic Gain Control, Digital Detail Enhancement, 3D Dynamic Noise Reduction, and a Noise Equivalent Temperature Difference of less than < 40mk. The thermal imaging module provides 384 x 288 resolution, a high sensitivity sensor, and supports contrast adjustment Its powerful behavior analysis algorithm enables automatic smart detection including Line Crossing, Intrusion, and Region Entrance & Exit, and it also provides a reliable temperature exception alarm function and advanced fire detection algorithm. Temperature measurement range is -20℃ to 550℃ with ±2℃ accuracy. The thermal imaging module provides 384 x 288 resolution, a high sensitivity sensor, and supports contrast adjustment and shutter adjustment in various modes. There are 15 palettes of adjustable color available, and because this is a thermal imaging camera rather than a conventional CCTV device, there’s no need for additional lighting. Nineteen thermometric cameras were installed initially at the Preston site, with more set to be added in future. Prevention and early detection of fire “Cameras are located in the high-risk areas where fires could break out such as the plant rooms and stockpiles, shredder, and depollution areas,” Moore says. “When the cameras detect an increase in temperature that signifies a potential fire risk, they automatically raise an alarm and alert the client to the issue. That allows them to take action much more quickly than relying on traditional video or other forms of fire detection – they can react immediately even to the risk of fire breaking out.” Recycling Lives compliance manager Dave Gallagher says: “The prevention of fire, and early detection of any fire that may break out, is of critical importance to protecting our people, infrastructure and the local environment. While our risk controls have proved effective year after year, the opportunity to invest in new technology that enhances our ability to react fast in the event of an emerging fire hazard was one that was not to be missed.” Commercial properties fire safety The results have been tangible, Moore says, and have impressed some influential people. “Recycling Lives recently had a visit from the Environmental Agency as part of a routine inspection,” he says. “The EA were impressed with the standard of risk management and controls on the site, including the recent investment in fire detection technology. As a result, the EA Director of Regulated Industry was invited to site to view the systems in place.” The success of the Preston solution has prompted Recycling Lives to engage ADJ to implement similar systems, over time, at all their other sites across the country. Dave Gallagher says: “We’ve been impressed with how ADJ Fire & Security Ltd and Hikvision have worked collaboratively with us to identify how the technology can best be employed to reduce risk and look forward to the enhanced protection the system provides. ADJ Fire and Security Ltd are adaptable, commercially aware and completely comprehend the commercial realities of the scrap metal industry. They are reputable, reliable and respected by local authorities and institutions and moreover, they are a pleasure to work with.”
Optex installs intrusion detectors at a gated, luxury motor coach resort community in the desert area of Southern California. The property features a clubhouse, fitness room, community pool, and 141 "Casitas": 1200 sq ft. custom-built living spaces with waterfront motor coach pad. Because most owners were on site only a portion of the year, the property faced an increasing issue with trespassers in the off- season months. The increase in trespassing also lead to an increase in vandalism and theft cases. The large perimeter, combined with the desert heat, required a robust, long distance solution that would stand up to the elements. Detection range of 650 feet The integrator worked directly with OPTEX to plan out a perimeter system that would overcome the challenges faced on the site. Because power was readily available and a long distance solution was required, hardwired AX-650TF beams with a detection range of 650ft. were selected. After discussing possible mounting options with the OPTEX sales representative, the integrator decided on the AX-TW200 photobeam tower. Because the customer provided a site plan, OPTEX was able to pre-build the towers and mount the beams in them at no additional charge. Once installed, the tower and beam solution provided full perimeter protection by activating strobes and notifying an on-site guard to the location of an intrusion. The result was a huge decrease in the amount of unknown trespassers, thus greatly reducing reports of theft and vandalism.
A private residence and its grounds comprises a variety of different perimeters including fences, bushes and walls with large areas of vegetation and pets roaming around freely. The home-owner sought to protect his property from intrusion using a discreet early-warning detection technology linked to a networked CCTV system. The system had to provide 100% ground coverage in a precise detection pattern and be immune to false activations by the home-owner’s pets and vegetation. Precise intrusion detection Other solutions were deemed unsuitable for the task: it was difficult to set the detection areas of a PIR or a microwave detector precisely enough; Video Analysis is expensive and could be affected by environmental conditions, such as light and shadows; and a buried cable sensor would have been costly and disruptive to install. Redscan was chosen because it was easy and quick to install and possible to set up a precise detection area easily, which would not be affected by the type of the boundary or the environment with very low false alarms. Optex made an installation of 17 Redscan RLS-3060SH Class-1 Laser Detectors to protect perimeter and integrate with cameras.
Synectics has secured a multi-site protection contract for a customer whose infrastructure assets are considered critical to national security. Responsible for maintaining an energy network that supplies over 3.9 million homes and businesses, the customer required a centralized system to guard against both physical and cyber threats at five key sites – each recognized as a national asset with corresponding levels of access clearance. The Synectics solution, driven by its Synergy 3 command and control platform, integrates third-party sensors, analytics, cameras, systems, personnel databases, and edge devices. The resulting level of situational awareness gives the team – based at the customer’s state-of-the-art Alarm Receiving Center (ARC) – complete oversight and control of security, safety, and site-management systems at each facility. Electrified perimeter-fence systems As part of the contract, Synectics will also provide a redundant ARC solution for failover scenarios. The core integrations included as part of the project ensure alerts and responses are linked to, and can implement direct control of, door-access systems, intrusion-detection systems, intercom technology, and the electrified perimeter-fence systems deployed at each location. Synectics will conduct a complete system FAT, which includes all specified third-party software and hardware, at its dedicated UK testing facilities. Given the high-risk, high-security nature of the project, the provider’s ability to system-test at such scale was a crucial factor in the contract being awarded. The five locations to be monitored from the ARC are government-authorized to trigger armed response units to deal with imminent or actual threats. Command and control system In addition to meeting technical resiliency specifications, Synectics will be providing cybersecurity consultation The solution will, therefore, employ customized workflows to support incident (alarm) validation and protocol-compliant responsive action. The solution will also see each site equipped with its localised command and control system for on-site management, with the ability to manually and automatically escalate incidents to the ARC team as required. Cybersecurity was a specific focus of the brief. In addition to meeting technical resiliency specifications with authentication and encryption solutions, Synectics will be providing ongoing cybersecurity consultation, working in partnership with in-house specialists to ensure the continuous development of protective measures. Third-Party system Martin Bonfield, UK Sales Manager at Synectics, commented: “The perfect alignment between customer requirements and Synectics’ track record in CNI meant the lead integrator came directly to us with this exciting project. Our credentials and expert team, coupled with Synergy 3’s ability to remotely integrate and interoperate with any third-party system vital to effective operations, meant we ticked multiple boxes." "We are regarded in the industry as a safe pair of hands with the relevant experience, and an innovator with the forward-focused technology required to meet all aspects of the brief.”