ComNet, Communication Networks of Danbury, Connecticut, an ACRE company and a USA-based manufacturer of fiber optic transmission and networking equipment, has announced the introduction of its Generation 4 line of NetWave wireless products that offer greater performance and increased stability, in applications where throughput and increased bandwidth is increasingly important. NW1 Gen 4 wireless products The NW1 Gen 4 can exceed 500 Mbps throughput under ideal conditions and accommodates 10/10...
Once upon a time, providers had end-to-end control when deploying a physical security platform, which is not the case anymore when we consider the modernization to IP. When considering the move to IP physical security, the provider needs to ensure the customer has a robust PoE backbone to connect the IP security device back to the application. Network readiness requirements have complicated IP security deployments, making it challenging for current providers while opening the door to new compet...
Once upon a time, providers had end-to-end control when deploying a physical security platform, which is not the case anymore when we consider the modernization to IP. When considering the move to IP physical security, the provider needs to ensure the customer has a robust PoE backbone to connect the IP security device back to the application. Network readiness requirements have complicated IP security deployments, making it challenging for current providers while opening the door to new compet...
Hanwha Techwin has announced consultants, system designers and system integrators are now able to specify Wisenet Q series and Wisenet WAVE PoE NVRs supplied with Seagate hard disk drives (HDDs). High-density HDDs “Seagate’s space-efficient, high-density HDDs (hard disk drives) are able to perfectly meet the data storage demands of video surveillance systems and equally important, they have a reputation for being ultra-reliable,” said Uri Guterman, Head of Product & Marke...
Businesses are always looking for cost-efficient solutions to upgrade their security level. AXIS Entry Manager’s customers can now extend access control efficiently and affordably with Aperio battery-powered locks from ASSA ABLOY. Online integration of the AXIS A1001 Network Door Controller with Aperio cylinders, escutcheons, and locks give facility managers real-time control over more doors. Administrators continue to manage every locking point from one AXIS Entry Manager interface, ther...
Altronix, the globally recognized company in power and data transmission solutions for the professional security industry, has announced that its award-winning Tango PoE Driven Power Supply/Chargers are now UL 294 listed for access control applications. This reaffirms the high quality and performance of Tango solutions that end-users, architects, and security consultants demand for mission critical access control applications. Tango PoE Driven Power Supply/Chargers Tango leverages low-voltage...
Honeywell announced the expansion of capabilities of its MAXPRO Cloud portfolio with the launch of MPA1 and MPA2 access control panels that offer cloud, web-based, or on-premise hosting options. “Our technologies can be integrated into existing systems, helping our customers create and maintain flexible, bespoke solutions that are best suited to their needs, which is especially important for SMBs,” said Rick Koscinski, North America General Manager, Honeywell Commercial Security. Rick adds, “Our new MPA1 and MPA2 control panels strengthens our MAXPRO Cloud offering by giving users cost-effective access control functionality and real-time security information from anywhere.” MAXPRO Cloud security solution MAXPRO Cloud is a cloud-based security solution designed for multi-site small and medium-sized businesses, which provides effective and efficient security and safety, while minimizing IT costs and future-proofing investments. The MAXPRO Cloud solution integrates access control and video into an integrated and easy to use platform The MAXPRO Cloud solution integrates access control and video into an integrated and easy-to-use platform, and is used to protect multi-site infrastructure, such as retail, franchises, multi-tenant commercial and residential properties, schools, and churches. With features such as global credential management, automated reporting and remote management of doors and schedules, the cloud-based security system is not only a great security solution, but also a powerful business tool. MPA1 single door POE-powered controller MPA1, a single door POE-powered controller is easy to install, operate, and maintain, thanks to its unique edge installation design and its dedicated Device Utility App for fast and easy commissioning. It can either be mounted in a U.S. single gang junction box or in a specially designed compact enclosure with Status LED diagnostics. In addition, the embedded web interface allows the MPA1 to operate in stand-alone mode in single and multi-panel solutions. Honeywell MPA1 control panels feature: Flexible capability: With its small design and sleek enclosure, it can be leveraged for diverse deployment across a variety of jobs. In standalone mode, MPA1 can control a single door or manage multiple networked controllers. Faster installation: Single door Power over Ethernet (PoE) powered edge controller is fast and easy to commission via the Device Utility App on an Android or iOS mobile phone. At-the-door mounting decreases cable runs and with the small edge design, the MPA1 fits in U.S. single gang junction box. Only Open Supervised Device Protocol (OSDP) support: The latest communication technology for card readers provides strong encryption, bi-directional communication and improved cyber security resilience. It gives users the option of forming a platform that can be expanded in the future. It also features SSL certificate security, safeguarding connections to the panel. MPA1 has been developed with a small installer-friendly design that easily adapts to existing IT infrastructure and methods, reducing installation and support costs and supports OSDP reader connections, ensuring end-to-end secure communication from smart card to the host. So, as a system grows, MPA1 grows as well. MPA2 cloud-based access control panel MPA2 is a cloud and standalone access control panel for two door access control. The MPA2 panel features enhanced security due to a 128-bit AES encrypted bi-directional Open Supervised Device Protocol (OSDP) communication with access control readers. This combination of features, bolstered by an intuitive, browser-based user interface, gives customers an easy-to-use and secure site-access system. Users can manage MPA2 securely using Ethernet or Internet connections. Honeywell MPA2 control panels feature: Flexible 3-in-1 capability: Embedded, cloud- or software-hosted capability from one panel. This means that MPA2 can be deployed for a large variety of jobs, from basic access control for a single site to multi-site, enterprise-level security with fully integrated access, video and Faster installation: User-friendly, screwdriver-less installation is facilitated by push-in connectors and RJ45 cabling, halving the time previously required in fitting similar panels and offering benefits to installers, in terms of reduced operation and maintenance costs. IP-based hardware with Power over Ethernet (PoE) PLUS capability eliminates additional network module wiring and simplifies powering the panel. At-the-door mounting also decreases cable runs. MPA2 is built to use the Structure Cabling System in new buildings, where network/RJ45 cabling is already in place, reducing installation cost by up to 50%. Wiegand and OSDP Support: Next to legacy Wiegand communication, which makes it easy to connect to the most common Wiegand connected readers, MPA2 provides the latest communication technology for card readers for strong encryption, bi-directional communication and improved cyber security resilience. It gives users the option of forming a platform that can be expanded in the future. It also features SSL certificate security, safeguarding connections to the panel. MPA2 offers a simplified approach to security management, improving business and employee productivity, by reducing both training and operating time. The new panel is available as a standalone product and can be fitted into existing security set-ups with ease.
Control4, a globally renowned provider of customized automation and control solutions, has officially certified the DoorBird driver. DoorBird IP door stations can now be integrated directly into Control4 systems. The smart video intercoms are developed and produced by Bird Home Automation Group in Berlin, Germany. integration with Control4 interface Customers can now access their IP intercom directly from Control4 interfaces, without the additional cost of a third-party driver. The new certified driver recognizes the doorbell, video camera, and motion sensor of the DoorBird door station, immediately after installation. The devices communicate over a shared-network via hardwired PoE (Power over Ethernet) or Wi-Fi. This integration features audio and video calls from the door station to touch panels or the Control4 OS 3 app, as well as a live view of the entrance area via the DoorBird camera. When a visitor rings the call button, a ringtone can play through the home’s audio system. The resident can then open their electronic door lock or garage door via the DoorBird icon, or anytime from the DoorBird app. Cinegration’s third-party driver functional This driver is free-of-charge and available in the Control4 Composer online database. The third-party driver from Cinegration, which had previously enabled the integration of DoorBird into Control4, continues to function.
Matrix COSEC VEGA CAX range of door controllers are engineered with a careful blend of aesthetic, size, connectivity, reliability, and ease of use. Its IP65, PoE, Wi-Fi, touchscreen, Fingerprint and RFID Card offers foolproof access control and time-attendance solution for modern enterprises. Powered to offer a range of contactless credentials, it is a perfect fit for multiple applications. It is designed to cater to the demanding needs of modern organizations, irrespective of their segment, size, and operations. Managing multiple users Key features of the Matrix COSEC VEGA CAX are as follows: Contactless Credentials - Bluetooth (BLE), RFID Card, PIN, Face (with Compatible Hardware) Higher Capacity for Managing Multiple Users and Events Excellent Design with Advanced Technology Different Applications with Multiple Interfaces Powerful Device APIs to Perform Applications
Antaira Technologies is a developer and manufacturer of industrial networking devices and communication solutions for harsh environment applications and is proud to announce the expansion of its 802.3bt industrial PoE switch family with the introduction of the LMP-C602G-SFP-bt(-T)-V2 and LMX-C602G-SFP(-T)-V2 series. Antaira Technologies fulfills the need for high-power 802.3bt PoE++ connectivity solutions for industrial applications with these new 6-port managed Ethernet switches. Managed Ethernet switches The LMP-C602G-SFP-bt-V2 industrial Ethernet switch is rugged, reliable, and perfect for applications that require up to 90 Watts of PoE power. The LMP-C602G-SFP-bt series are light layer 3 industrial managed Ethernet switches, with a 48 to 55 VDC high voltage power input (LMP-C602G-SFP-bt-V2) and a 12 to 48VDC wide voltage power input (LMX-C602G-SFP-V2). Each industrial switch is designed with four gigabit Ethernet ports and two dual rate SFP slots Each industrial switch is designed with four gigabit Ethernet ports and two dual rate SFP slots. The LMP-C602G-SFP-bt-V2 is IEEE 802.3bt compliant (PSE: 90W/port) and has a built-in PoE DIP switch with which one can control certain Ethernet ports to enable or disable the PoE function. Power redundancy feature This industrial switch series provides high EFT surge (2,000VDC) and ESD (6,000VDC) protection to prevent any unregulated voltage and can support the power redundancy feature using a dual-power input design with reverse polarity protection. There is also a built-in relay warning function to alert maintenance when power failures occur. Also, with the compact size, all connections input, including power input and grounding screw facing the front side, this makes it easy to install and view connections in a confined space.
For access-only applications, security companies can now get exactly the features and functionality they need without wasting money on a more complicated system. DMP’s (Digital Monitoring Products, Inc.) new cloud-based X1 Series delivers a solution that’s simple to program, fast to install, easy to use and most importantly, it’s very reasonably priced. Cloud-based X1 Series “If you’re using Brivo, Prodatakey, OpenPath, Feenics or any other access control product, you owe it to your business to give the X1 a closer look,” said Jon Adams, Executive Director of Business Development at Digital Monitoring Products, Inc. (DMP), adding “The X1 is uniquely designed with combined features you can’t find anywhere else.” Network and cellular-based connectivity The cloud-based X1 Series is a stand-alone system that offers network and cellular-based connectivity The cloud-based X1 Series is a stand-alone system that offers network and cellular-based connectivity so that customers’ access control functions are never vulnerable to normal network outages. And, unlike other access offering, the X1’s optional cellular module can be used as the primary or backup for an entire system, so as to ensure constant communication with the Cloud. DMP’s cloud-based X1 Series also provides: Easy scaling from single- to multi-site applications: The X1 Series can support up to 1,000 doors on a system in the Cloud. To add more doors locally without adding multiple X1s, the X1-8 is a cost-effective solution. Even if a system has multiple buildings that are managed from one location, all of the controllers are tied to one cloud-based administrative portal. Secure access control system Even if a system’s X1s are not physically connected, system managers can add users to groups for access permissions that work across an entire system. They can also create and manage any number of custom rules to send notifications or trigger outputs on certain events. A rule can be created to trigger a lockdown across an entire system, for instance, if one access control door is forced open. Add-on module for PoE: A small and inexpensive item for technicians to carry in their trucks and have ready depending on what they encounter in the field. This allows them to easily deploy powered devices in locations without electrical circuitry. Support for OSDP and Wiegand reader protocol: A few other access control products have the OSDP option, but only DMP offers OSDP for any and all readers when your customer needs enhanced security. Cloud-based administrative portal and Virtual Keypad Programming the X1 is only a few simple steps, all through DMP’s cloud-based administrative portal making installations quick and easy. And for customers’ convenience, Virtual Keypad streamlines their ability to remotely monitor and manage their DMP systems based on their security profile. Even if customers have a DMP intrusion system for home security and an X1 Series for their businesses, rather than using two or three separate apps, they can manage their access control and intrusion and even video systems, all with the powerful and intuitive Virtual Keypad app or desktop solution.
Violence is an unfortunately all-too-common occurrence in healthcare settings. In a 2020 survey, the International Association for Healthcare Security and Safety Foundation found that 2019 saw the second highest assault rate in the study’s seven-year history: 10.9 assaults per 100 beds, second only to 2018 which saw 11.7 assaults per 100 beds. According to the U.S. Bureau of Labor Statistics, healthcare workers accounted for nearly 75 percent of “nonfatal workplace injuries and illnesses due to violence” in 2018 - the most recent year statics are available for. And the 2018 figures demonstrated how this trend has grown since 2011, from 6.4 incidents of nonfatal workplace violence per 10,000 full-time workers to 10.4 in 2018. Mass communication systems To address violence in the healthcare industry, security professionals are helping to deploy a variety of integrated physical security solutions - including mass communication systems. Essentially, if an incident occurs, a mass communication system provides healthcare workers with the ability to quickly and discreetly report the incident to the necessary people. The system can be customized to reach key audiences, such as incident commanders, safety officers, and management teams. The ability to send mass communications is an integral part of emergency preparedness and crisis communication The ability to send mass communications is an integral part of emergency preparedness and crisis communication. It’s essential for hospitals and healthcare facilities to provide a safe and secure environment for patients, visitors, and staff alike. But it’s a challenging feat when considering that many healthcare facilities are open 24/7, reside in busy areas, and may have widespread campuses commingled with other private businesses. Complex healthcare environment Healthcare facilities are also a dynamic work environment with constantly shifting demands - made even more stressful due to the COVID-19 pandemic. Given the complex healthcare environment, mass communication systems must be designed with ease of use in mind. Every second counts when an emergency happens, so a system must be simple to operate. For example, systems can be activated by a simple panic button, the use of designated computer keys on any computer keyboard, or via a mobile device. Furthermore, the system must allow for alerts to be initiated by any staff member with authorized access. In an emergency, hospital staff facing the threat will not have the time to defer to a technology specialist to deploy a response. Central security team Integration with existing network systems can offer convenience and help lower any potential learning curve for those using the system. Technologies based on open architecture can help facilitate these integrations. Ultimately, a system must be flexible and secure enough to fit with existing architecture - and scalable enough to evolve over time. In addition to the potential of workplace violence, hospitals must also be prepared for possible surges from large-scale accidents and natural disasters. There is a “many to one” system where multiple inputs or triggers are used that lead to a central security team It’s clear that when a crisis occurs, one of the most critical needs is to quickly and efficiently communication information to those who need to know it. To meet this need, there are a few different methods that can be utilized. First, there is a “many to one” system where multiple inputs or triggers are used that lead to a central security team. Additionally, there can be a “one to many” system where a security team alerts others of the situation at hand. Collecting actionable information The advantages of a “many to one” system allow operators to collect information from a variety of different sources. This includes cameras and other technology that have been deployed, but also allows staff or even visitors to provide information via crowd sourcing. This is commonly seen at sporting events, or through transit systems with the “See Something, Say Something” slogan. Crowd sourcing can fill the gaps in places where technology like cameras is not allowed (e.g. patient rooms, bathrooms, etc.). While a “many to one” system is about collecting actionable information, a “one to many” system is about taking that information and deciding who and how to communicate. Results are best when the two systems are paired together. One system collects information, and the other system alerts people who need to know what to do. For example, consider a potentially dangerous, unruly person in a hospital bathroom. Since there are no cameras, the security team might not be aware of the situation. Intelligent network devices The proper system would allow staff to discreetly alert the security team without any risk of escalation The proper system would allow staff to discreetly alert the security team without any risk of escalation. The security team could then effectively address the situation - stepping in if needed or using cameras to monitor the person’s next steps. Additionally, they can use the system to send an alert to staff via walkie-talkie, cellphone, or other device to tell them stay out of the area. The security team can also send a message through networked speakers for other patients or guests to stay where they are until the situation is handled. Ultimately the system protects staff and visitors, allowing the security team to respond effectively with the most accurate and up-to-date information. With today’s intelligent network devices, there are many more options for inputs and outputs for “many to one” and “one to many” systems. IP camera systems For instance, as an input, security alerts can come directly from IP cameras when someone crosses into a restricted area. As an output, there can be an audio response sent to network speakers via PoE. his could be an audio response directly to the person who entered the restricted area with the intention of stopping him or her. The idea here is to be proactive, addressing any potential threat before action occurs. The system could also send an alert to the security team to follow up in case that person does not leave the restricted area. Alternatively, a response can be sent to a telephone, cell phone, walkie-talkie, digital signage, via text, and more. This allows different people to receive the specific information they need, whether it is to shelter in place, evacuate, or continue with activity as normal. Integrated security systems To further illustrate flexibility, a mass communication system can share a procedural message with hospital staff via certain methods while simultaneously providing law enforcement with specific information through a different means. Broad communication with targeted, audience-specific messaging through an integrated system offers reliability and redundancy while effectively informing the right people to allow them to coordinate to take appropriate action. Today’s healthcare facilities face many challenges on a daily basis, not the least of which is the threat of violence amidst the stress of the pandemic. The healthcare industry has always done an extraordinary job of employing innovative technology to solve new challenges. The use of network security technology to address workplace threats through mass communication is another great example. The result is a system that can provide quick, effective conflict resolution, peace of mind, and ability for staff to focus on life-saving work.
Rodrigue Zbinden, CEO at Morphean, discusses the business benefits from merging video surveillance and access control technologies as demand for ACaaS grows. The big question facing businesses today is how they will use the data that they possess to unlock new forms of value using emerging technologies such as the cloud, predictive analytics and artificial intelligence. Some data is better utilized than others: financial services were quick to recognize the competitive advantages in exploiting technology to improve customer service, detect fraud and improve risk assessment. In the world of physical security, however, we’re only just beginning to understand the potential of the data that our systems gather as a part of their core function. Benefits of ‘Integrated access control’ The first thing to look for is how multiple sources of data can be used to improve physical security functionsWhat many businesses have yet to realize is that many emerging technologies come into their own when used across multiple sources of data. In physical security, for example, we’re moving from discussions about access control and CCTV as siloed functions, to platforms that combine information for analysis from any source, and applying machine learning algorithms to deliver intelligent insights back to the business. ‘Integrated access control’ then looks not just to images or building management, but to images, building management, HR databases and calendar information, all at the same time. And some of the benefits are only now starting to become clear. The first thing to look for, of course, is how multiple sources of data can be used to improve physical security functions. For example, by combining traditional access control data, such as when a swipe card is used, with a video processing platform capable of facial recognition, a second factor of authentication is provided without the need to install separate biometric sensors. CCTV cameras are already deployed in most sensitive areas, so if a card doesn’t match the user based on HR records, staff can be quickly alerted. Making the tools cost-Effective In a similar vein, if an access card is used by an employee, who is supposed to be on holiday according to the HR record, then video data can be used to ensure the individual’s identity and that the card has not been stolen – all before a human operator becomes involved. This is driving growth in ‘access control as a service’ (ACaaS), and the end-to-end digitalization of a vital business functionThese capabilities are not new. What is, however, is the way in which cloud-based computing platforms for security analytics, which absorb information from IP-connected cameras, make the tools much more cost effective, accessible and easier to manage than traditional on-site server applications. In turn, this is driving growth in ‘access control as a service’ (ACaaS), and the end-to-end digitalization of a vital business function. With this system set up, only access control hardware systems are deployed on premise while the software and access control data are shifted to a remote location and provided as a service to users on a recurring monthly subscription. The benefits of such an arrangement are numerous but include avoiding large capital investments, greater flexibility to scale up and down, and shifting the onus of cybersecurity and firmware updates to the vendor. Simple installation and removal of endpoints What’s more, because modern video and access control systems transmit data via the IP network, installation and removal of endpoints are simple, requiring nothing more than PoE and Wi-Fi. Of all the advantages of the ‘as a service’ model, it’s the rich data acquired from ACaaS that makes it so valuable, and capable of delivering business benefits beyond physical security. Managers are constantly looking for better quality of information to inform decision making, and integrated access control systems know more about operations than you might think. Integrating lighting systems with video feeds and access control creates the ability to control the lightsRight now, many firms are experimenting with ways to find efficiencies and reduce costs. For example, lights that automatically turn off to save energy are common in offices today, but can be a distraction if employees have to constantly move around to trigger motion detectors. Integrating lighting systems with video feeds and access control creates the ability to control the lights depending on exactly who is in the room and where they are sitting. Tracking the movement of employees Camera data has been used in retail to track the movement of customers in stores, helping managers to optimize displays and position stocks. The same technology can be used to map out how employees move around a workspace, finding out where productivity gains can be made by moving furniture around or how many desks should be provisioned. Other potential uses of the same data could be to look for correlations between staff movement – say to a store room – and sales spikes, to better predict stock ordering. What makes ACaaS truly exciting is it is still a very new field, and we’re only just scratching the surface of the number of ways that it can be used to create new sources of value. As smart buildings and smart city technology evolves, more and more open systems will become available, offering more ways to combine, analyze and draw insights from data. Within a few years, it will become the rule, rather than the exception, and only grow in utility as it does.
There’s almost no installation that goes 100-percent smoothly in the field of video surveillance. Unexpected issues routinely arise that can increase time on the job, cost of the project and frustration. Manufacturers work on the product side to help ensure their products are easy to install and – when troublesome situations do arise – are flexible enough for installers to quickly find a remedy. Importance Of Ease Of InstallationEase of installation is a very important part of the project to the system integrator because the cost of labor is variable Ease of installation is a very important part of the project to the system integrator because the cost of labor is variable and can be very expensive. In some cases, the cost of labor to install a camera can be more than the cost of the camera! If labor costs are high – or are more expensive than a system integrator planned – they can lose a great deal of money on a project. If a cautious system integrator includes too high of an estimate for labor in a project bid, his overall bid will to high and it could cost him the project. The easier the camera is to install, the lower the labor cost, subsequently achieving higher savings for end-users. Hence it is essential that camera manufacturers develop products that are easy to install or are flexible in the field for system integrators and installers who know that time is money. Enterprise projects can involve thousands of cameras installed Simplifying Installation Of Cameras Camera installation typically involves an electrician, the camera installer and the person who configures the VMS (Video Management Software). Of course, one person can play all three roles, and in many cases, does, but enterprise projects can involve dozens, hundreds or even thousands of cameras with teams of individuals involved in an installation. The electrician runs conduit with an electrical or PoE (Power over Ethernet) connection to the housing or the backplate of the camera; the installer then installs the camera at that location, hooking it up to power; and then a configurator adds cameras to the network and makes adjustments – renaming the camera, setting the frame rate, enabling WDR (Wide Dynamic Range), and the like. When it’s a project that involves different players for any of these functions, there is the potential for a bottleneck and delay in project completion. And if a system integrator is paying an electrician, installer and software configurator – and they are all three on site waiting for each other to finish – that’s a system integrator’s worst-case scenario. Enhancement Through Modular Cameras Video surveillance camera manufacturers like Hanwha Techwin are producing products that take different roles Video surveillance camera manufacturers like Hanwha Techwin are producing products that take the different roles of electrician, installer and configurator into consideration, allowing them to complete their tasks independently. With a focus on modular design which includes a USB Dongle, a device manager, magnetic module and included accessories, the Wisenet X series Plus is one of the fastest cameras to install, service and upgrade – saving installers time and money. Wisenet X series Plus cameras have a detachable camera module that utilize magnets to lock into the housing for instant configuration. Electricians can run conduit with a single PoE connection to the back plate/housing while the configurator is working on configuring the camera module, allowing security professionals to later snap the camera into place in just minutes. The VMS configurator can then come and add the cameras to the network and program their functionality. Modular Cameras Offer Flexibility In the past, an end user might determine after the camera is installed that there aren’t enough pixels on target, or they need certain different functions like video analytics for example, resulting in the time-consuming replacement of the entire camera. With modular-designed cameras, the camera module can be swapped with a new one without having to focus or replace the camera – even to change the resolution or field of view, also Wisenet X series Plus has optional PTRZ modules that can be remotely adjusted to the field of view and the position of the camera lens. Making camera adjustments in the field is also now easier and perhaps even safer. Installers have been known to climb a ladder and juggle a bulky laptop to access the network to be able to see video of how the camera is positioned. Or they’ve had to use analog video output to view the video feed on a separate monitor which provides the field of view, but not megapixel quality. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera Wisenet X series Plus cameras have a USB port that allows installers to connect it to a small dongle that converts the camera to a Wi-Fi device. Using a smartphone, the installer can wirelessly see full and not cropped quality video directly from the camera. It’s a much easier way to evaluate video while at the camera. Eliminating the second person looking at live view on a computer guiding through a cellphone to the installer to accurately point the camera to the proper position. If system integrators can do some of the legwork prior to even getting on site, it can reduce cost and improve efficiency. Imagine having 300 cameras ready to send to a project site. To configure those cameras, a system integrator has to take each camera out of the box, plug each into a switch, configure it, take it off of the switch and put it back in the box. To improve this process, camera manufacturers have now developed packaging that provides access to the camera port without even having to remove it from the box. It’s an innovative solution that saves time. Modular cameras have optional PTRZ modules that can be remotely adjusted to the field of view Software Programs Help In Enhancing Installation Whether it’s a one-man show or a team of electricians, installers and configurators, software programs can greatly enhance the installation process. Device managers are important tools in adding multiple cameras to a project. Using that 300-camera project, for example, it’s easier when a manufacturer has a device manager that allows the mass programming and configuration of cameras. Adding 300 cameras one by one is time consuming and leaves room for error when making so many multiple entries. A device manager should be able to scan the network and locate its devices, allowing them to be grouped, configured and much more. Every video surveillance camera project is going to have its ups and downs. But camera manufacturers can do their part in the production process to address the many issues known to slow down progress. It’s impressive that many are taking the lead in producing innovations like modular camera design, flexibility in the field and accessible packaging that can truly reduce installation cost and improve efficiency.
2017 was quite an interesting and eventful year for the physical security industry. The economy has been robust and technology has become progressively sophisticated—with interactive services, cloud computing and network-based solutions taking charge to provide new insights to installers and their end-user customers. The Internet of Things is creating increasingly integrated solutions, with a heightened emphasis on total connectivity. Changing Security Expectations World events have also put the spotlight on the need for comprehensive security at public events, tourist attractions and schools and campuses. Security is an expectation and systems integrators are becoming trusted advisors to their customers, who are looking to them to solve problems or issues. Residential systems are more robust and now, are migrating to the commercial side of the business. There’s a blurring of the lines of technology—many of the products that come to the security industry originate from the consumer side. This proposition is also changing expectations by both residential and commercial customers, who want common, easy operation from their smartphone or user interface. Unexpected was some of the biggest deals in the industry, including acquisitions by dominant companies who grew even larger and continued ongoing consolidation on the manufacturing side. Those who remain will need to be progressive and step up their game with the latest proven technologies. Selling hardware isn’t the end game any longer. It’s providing solutions that generate revenue for security dealers and offer a solid return on investment for the end-user. In addition, solutions need to be easier for the user, and integrate many different systems and components across the enterprise. Cybersecurity Safeguards End users want to get the most out of their solutions—and they want to be able to have more than safety and security. They are looking for the types of products that yield insights into system performance and give them the data the need for greater control and to proactively address any challenges or problems before they occur. Downtime is not an option and therefore, there’s an increased emphasis on consistent power so solutions are always on and running reliably. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines Cybersecurity is a dominant conversation in the security industry these days and that buzz will continue into 2018. Because solutions are increasingly network connected, they have vulnerabilities that will have to be addressed by service providers and manufacturers. Manufacturers will need to take the upper hand in providing hardened products—testing and certifying for cybersecurity safeguards. That is not an easy task and can be expensive, but it needs to be done. Because cybersecurity is in constant evolution, many will go the route of outsourcing this component of their manufacturing to third parties well-versed in threat detection and hardening. Hardened products will also need to evolve with new emerging attacks. For security dealers and integrators, physical security and cybersecurity services will be part of their offerings and no longer separate disciplines. Intelligent Access Control Solutions Manufacturers no longer operate in silos. They are working with systems integrators to more fully understand their needs and those of the end-user. Manufacturers are also partnering with technology providers—bringing in the expertise of others so their solutions are comprehensive and holistic. We will continue to see integration of formerly disparate components, open systems and open APIs. There will also be strong migration to access control systems with edge intelligence and power over Ethernet, leveraging existing cabling for network connectivity. The winners will be those who take the lead in providing cyber secured and hardened products, as well as companies who partner with others to bring best of breed solutions to market. The losers will be those who continue to develop proprietary, closed systems and fail to recognize the importance of network connectivity for real-time, proactive reporting. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7 Ongoing Partner Success LifeSafety Power® has been working consistently and diligently on elevating the status of power from unintelligent hardware device to network-connected component that yields rich data for the user and allows the installer to provide remote monitoring and managed power services. We have changed the paradigm of power but there’s additional work to do to get people to understand the new, critical role power plays in comprehensive enterprise and campus security. Now, security installers can help the end user know what’s happening with locks, access control, gates or other connected solutions and fix problems before they happen. Without networked power, the facility cannot yield the proper insights it needs to stay reliably connected 24/7. We have also had continued, ongoing successes with our many partners in the access control community and that’s where we will further focus our efforts in 2018—working with leading security solution providers to present the best technologies and solutions that are reliable, certified and present the types of insights security dealers need to offer customers to provide the highest levels of service. This will also help security dealers and integrators differentiate themselves and compete more effectively in the crowded marketplace.
Across the security industry, power supplies are too often an afterthought and the first item in an access control system to be value-engineered. However, when the power supply fails on a high-end access control device, the system becomes a very expensive paperweight. Fortunately, there are now power supply units available that can enhance system reliability by providing remote diagnostics and real-time reporting and analytics. There is also a mistaken perception that all power supplies are the same, says David Corbin, Director of ASSA ABLOY’S Power Management Strategic Business Unit. Access control and security applications Power supplies today are more important than ever for access control and security applications The fact is, a properly designed unit for today’s market must have a wide input range, a myriad of features, interface to network, have adequate transient protection, good surge capability and a demonstrated quality level for mission critical reliability, he says. “Power supplies today are more important than ever for access control and security applications,” says Corbin. “From heavy snowstorms in the Midwest and East Coast to the two million Californians that experienced unprecedented power outages, extreme weather conditions have created chaos for millions over the past few months. These events have resulted in students being locked out of schools, hospitals darkening and electronic keypads or card readers shutting down. With events like these on the rise, and an increased reliance on the technology we use to get in and out of the spaces we occupy, power supplies are critical for keeping systems up and running and people safe and secure.” ASSA ABLOY's LifeSafety Power’s FPO Intelligent Power Supplies and Helix Redundant Power Systems Installing right power supplies ASSA ABLOY has a range of products within the power supplies category, including LifeSafety Power’s FPO Intelligent Power Supplies and Helix Redundant Power Systems. ASSA ABLOY’s acquisition of LifeSafety Power in September expanded the company’s offering of smart integrated access control power solutions for OEMs, integrators and end-users. Other ASSA ABLOY power supply products include Securitron AQ Series Switching Power Supplies, and eco-friendly, linear, plug-in and solar power supplies, as well as Power over Ethernet (PoE). Access control is crucial to security and life safety, says Corbin. And without power, any protective system is useless. When the right power supplies are installed correctly, the system will have built-in backup power that will be triggered during an outage. Dependable power supplies, with regularly replaced and appropriately sized backup batteries, are critical to keeping occupants safe in an emergency event. Other ASSA ABLOY power supply products include Securitron AQ Series Switching Power Supplies Periodic testing of the battery When it comes to extreme weather conditions, the result of a power outage can lead to hazardous situations for employees, patients, residents and students, he says. Buildings that require power to gain access can leave people stranded outside or locked inside. “When access controls are disabled, intruders can easily enter buildings without notice, affording the opportunity for interruptions to power distribution, water supplies and other necessary public utilities,” says Corbin. Preparation for the next big power outage should include the sizing of power supplies to the system requirement with a reasonable safety factor for foreseeable system expansion and a battery set that is sized for operating the system for a period of time greater than the planned requirement, he says. Using a ‘smart’ power supply provides early warning of an impending failure; and consistent, periodic testing of the battery set keeps the system in peak operating condition. Predictive maintenance of access control Predictive analytics and data harvesting can help with predictive maintenance of access control Redundancy ensures that power remains available in the event of a failure, regardless of whether it is a blackout situation or a failure of the power supply itself, says Corbin. “In critical power installations where redundancy is vital, the system must have a properly sized and maintained backup battery,” says Corbin. “Additionally, further redundancy can be achieved via products like our Helix systems that provide for seamless switching between two different power supplies in the event of an electrical failure of one of the power supplies.” Corbin also notes there is a growing want and need for more data and analytics in the access control field. End users increasingly expect access control systems to be able to integrate with building information systems. Predictive analytics and data harvesting can help with predictive maintenance of access control and building systems. For example, intelligent power supplies can identify problems before they happen – such as performing periodic, automated battery tests and then notifying a central monitoring location and/or a facility manager of a battery that needs replacement. Lock operation can also be monitored on a real-time basis for failure or impending failure of a secured door opening, he says.
The excitement of ISC West 2019 continued until the very end – almost. Exhilarated by the first two busy days of the show, attendees and exhibitors seemed to welcome a slower third day. There were no complaints about booth traffic, and still plenty of thoughtful conversations taking place, everyone determined to maximize the value of face time with customers until the last second. Building An IoT Ecosystem In SAST At a show lacking in high-profile new technology announcements, the biggest news is perhaps the possible long-term impact of first-time exhibitor Security and Safety Things (SAST), a Bosch startup. SAST is building a new Internet of Things (IoT) ecosystem for the security and safety industry, including an app store, an open and secure camera operating system, a software developer environment, and a portal for integrators. SOCs (system-on-chips inside cameras) are becoming much more capable" Their 1,800-square-foot booth was big for a first-time exhibitor, and the American football theme was well received, as was the substance of the company’s effort to drive innovation in a highly fragmented industry. Seeing actual cameras and apps on display at the ISC West booth is “more real than PowerPoint,” says Hartmut Schaper, CEO of Security and Safety Things (SAST). “For us, seeing is believing,” says Schaper. “It was important for us to show cameras and apps for the first time. People are surprised at how far down the road we are.” “This dynamic will change in the industry,” says Schaper. “SOCs (system-on-chips inside cameras) are becoming much more capable. Soon there will be more processing power on the edge. People will find a way to use the extra processing power.” “Seeing is believing” at the SAST booth at ISC West 2019, where CEO Hartmut Schaper showed several manufacturers’ cameras whose functionality can be expanded using Android apps Developing More Apps Several large manufacturers are already involved in the initiative, but there are some holdouts. “We are having ongoing talks with everyone to convince them to join,” Schaper says. “Some of the bigger ones will come around. We are not a camera manufacturer, and not a threat. We are owned by Bosch but are managed completely separately. There will be more and more apps developed, and momentum will increase.” “A year from now we will have successful customers we can talk about, and more camera manufacturers on board,” he says. “This year we are taxiing on the runway, but next year we will have cleared the tarmac and be climbing.” If the approach succeeds, their first appearance at ISC West will be remembered as historic. Future Of Surveillance Cameras Off the show floor, in a nearby meeting room, chip maker Ambarella demonstrated technologies that will be driving the future of video surveillance cameras, including more intelligence at the edge. “People have been using more traditional video analytics approaches, though most of them have been disappointing,” says Chris Day, Ambarella VP of Marketing and Business Development. “What is ground-breaking now is the use of neural networks and real artificial intelligence, which has increased capabilities 100x. "You will see camera products coming out over the next year that are massively better than before. It’s not just incrementally getting better. Cameras will be coming out later this year with analytics that are absolutely amazing based on [the new chips.]” Larry Anderson, editor-in-chief of SecurityInformed.com, talks about Ambarella HDR and Low Light Solutions with Jerome Gigot, Senior Director of Marketing for Ambarella. (Source: Ambarella) New Systems-on-Chips Ambarella has introduced four new systems-on-chips (SoCs) in the last year, with emphasis on computer vision (video analytics). The newest is the S6LM Camera SoC with 4K imaging technology, unveiled at ISC West. The S6LM includes Ambarella's latest high dynamic range (HDR) and low-light processing technology, highly efficient 4K H.264 and H.265 encoding, multi-streaming, on-chip 360-degree de-warping, cyber-security features, and a quad-core CPU. People shouldn’t forget what a good camera is, and there doesn’t have to be a tradeoff" “With so much focus on AI and computer vision, I’m concerned the industry has taken focus away from low light imaging, wide dynamic range and image quality,” says Day. “You have to see the details in an image. People shouldn’t forget what a good camera is, and there doesn’t have to be a tradeoff, it’s all included in one chip.” From Products To Systems With a new general manager on board (Daniel Gundlach, formerly of Bosch), FLIR Systems Security Division is continuing its transition from a product company to a solutions provider, removing internal silos to clear the path. FLIR offers a strong end-to-end portfolio for Smart Cities applications, including the TruWITNESS line of body worn cameras and newly acquired Aeryon drones. FLIR’s historical strength as the top thermal imaging provider continues, but today they are much more than a thermal imaging company, offering visible day/night cameras, infrared pan-tilt-zoom cameras, video management systems and other technologies to provide a broader platform. FLIR's Saros security cameras combine multiple security technologies, including thermal sensors, high-resolution visible imaging, IR and visible LED illuminators, onboard analytics and two-way audio and digital input/outputs. Products In Critical Infrastructure Applications In addition to Safe Cities, FLIR installs a range of products in critical infrastructure applications, such as oil and gas and electric utilities. Ports also tend to combine traditional security with an emphasis on perimeter protection, a FLIR strength. Existing perimeter protection applications can open opportunities for the broader platform. For example, installing a complete system in an airport that already uses FLIR’s thermal technology represents “low-hanging fruit” for the company, says Fredrik Wallberg, FLIR Director of Marketing – Security and Intelligent Transportation Systems. Ambarella demonstrates its latest imaging technology for video security during ISC West 2019 (Source: Ambarella) Integrated Solutions Bosch's Focus At the Bosch booth, there was an emphasis on integrated solutions and the customer experience. A mock retail store setup demonstrated systems such as overhead cameras for people counting and alarm communication to provide an alert if a refrigerator door is left ajar. A wireless panic button generates a silent alarm, communicates with a 2-way radio, and triggers a camera to focus on the area. An AVIOTEK IP camera alarms if there is a fire, based on observing actual flames rather than smoke. A new Bosch fixed dome camera series offers wireless remote commissioning capabilities that reduce installation and set-up time by up to 75 percent. Set-up only takes three steps: install the mounting bracket, connect the cables, and attach the camera module. Commissioning can be done wirelessly or remotely with no need for ladders or lifts. Dahua Marks Five Years In The States An IR illuminator is attached to each lens module to ensure there is always illumination in the field of view Time flies in the security industry, and it has already been five years since the Dahua brand entered the U.S. market. Today the company offers products through ADI and some 20 distributors, and has more than 30 technical consultants and technical support employees and 50 or 60 sales people in the field (including independent rep firms). “We are growing,” says Tim Shen, Director of Marketing at Dahua Technology USA. “It’s exciting for the company.” At ISC West, Dahua introduced a line of Multi-Flex panoramic cameras with lens modules that can be repositioned along an internal track for 180-, 270- or 360-degree views, providing flexibility for integrators. An IR illuminator is attached to each lens module to ensure there is always illumination in the field of view. Cost savings come from ease of installation (one camera instead of four) and only one VMS license (instead of four). AI And Night Color Cameras Dahua is also emphasising its Night Color cameras that remain in full color mode regardless of how dark it gets. There is no IR illumination or IR cut filter – the camera stays in color mode and displays any visible image in colour with as little as 1 lux of illumination. The 2 megapixel version is on display at ISC West, and a 4 megapixel version will come in the fall. A year ago at ISC West, Dahua emphasised its initiatives in artificial intelligence (AI) in order to position the company as a technology leader. This year, the message was more general – ‘Power Through Technology.’ The range of Dahua technologies includes AI, Night Color, Starlight low-light imaging, fifth-generation HDCVI, and e-POE (Enhanced Power over Ethernet). Dahua USA's Director of Marketing says "the market itself likes AI", and expects more AI applications to follow (Source: Dahua USA's LinkedIn) “When we present AI to customers, they are happy, but when it comes to the budget they don’t have it,” says Shen. “The market itself likes AI, and it’s very much a buzzword. But we still need a proof of concept that it can do something good for end users. We need time to develop broader applications. The ‘smart retail’ market and education are good places to start.” he says. “AI is for project business,” adds Jennifer Hackenburg, Dahua’s Senior Product Marketing Manager. “Projects that are looking at AI haven’t come to fruition yet; they are still in the pipeline. It’s not for your everyday business. They are implementing it, but not as fast.” Access Control Beyond Doors Access control should extend beyond doors. That’s the message I heard at the ASSA ABLOY booth, which displayed a variety of physical locks and intelligent access systems. An example is traffic cabinets, those metal boxes in public locations that could potentially be accessed to invade an internal network. ASSA ABLOY emphasises the need to secure the variety of enclosures, cabinets, drawers and small spaces ASSA ABLOY emphasizes the need to secure the variety of enclosures, cabinets, drawers and small spaces throughout an enterprise. The company’s ‘security continuum’ message draws attention to the need for the right level of security for the right opening, using existing infrastructure as well as new electronic technologies. “Customers face a combination of non-traditional access control and questions on how they can secure things that are not doors,” says David Corbin, ASSA ABLOY Director of Access Control Accessories. The security message is resonating beyond the traditional security department to involve other stakeholders in an enterprise, including IT directors. There is new awareness of vulnerabilities that have been there forever, such as traffic cabinets that can be opened with a key purchased on eBay.
End users at ASIS 2017 in Dallas may feel overwhelmed by all the new technology on display, but often their integrator partners can offer a helping hand. Traffic continued through much of Day 2 of the ASIS exhibition, but the foot traffic appeared to slow considerably as the day wore on. Convergint Seeks Closer Manufacturer Relationship Integrators are prominent at ASIS and play an important role connecting end user customers with manufacturers' products that meet their need. "We are taking them by the hand and introducing them to our [manufacturer] partners and to the solutions," said Tony Varco, Vice President Security Division, Convergint Technologies. Convergint has a global presence and is one of several large integrators with booths at ASIS. "We want a closer relationship with the manufacturers we work with," Varco said. Previously manufacturers may have preferred to keep their distance from end users, but not anymore. "They want us to facilitate the relationship between manufacturers and customers at a very high level," says Varco. In addition to their booth presence, Convergint personnel are escorting their big clients through the exhibit hall, one-on-one, to view the latest products. "It's not about whiz-bang technology, but about the technology that can produce business results. We may spend half a day or several days, depending on the client. We map it out ahead of time, and talk with them weeks ahead about their objectives. They may not be looking to make an immediate investment, but more looking ahead three to five years: These are the things you need to start thinking about." Digitising Building Systems "It's not about whiz-bang technology, but about the technology that can produce business results" Varco sees a trend in the market to digitise more building systems, including power-over-Ethernet lighting (using low-voltage LEDs), occupancy sensors, HVAC, fire alarms/life safety and physical security. These technologies are being combined in the "digital ceiling," which refers literally to the space above the ceiling tiles of a building and the network and cabling infrastructure that accommodates all the digitised operations for various functions. As a large-scale integrator, Varco points to managing customer expectations as a challenge, both at ASIS and in general. "What the customer expects and what's being sold to them may be two different things," he said. "When solving problems and creating business outcomes, you have to control expectations so they understand what they're getting, and what they're not getting. If the customer doesn't believe they got what they were sold, it causes problems." ADT And Cybersecurity Cybersecurity continues to be top-of-mind, both among attendees and exhibitors. Protection 1 (now ADT) is a company that has been talking about cybersecurity and other networking issues for several years now, dating back to before it was such as "hot" topic. "It's irresponsible to just provide physical security without addressing what that entails in your cyber environment," said Morgan Harris, ADT's Senior Director of Enterprise Solutions. Ironically, security systems are often the cause of vulnerabilities on a network, and ADT's cybersecurity and network management approach seeks to minimize the vulnerabilities. Avigilon Blue is a subscription-based cloud service that enables integrators to manage more sites with fewer resources ADT's network operations center offers health management, network services and cybersecurity to business customers. Services that previously targeted national commercial accounts are now being brought downmarket to help smaller commercial customers, which can be even more vulnerable to cyber-attack. Meeting Cybersecurity Challenges The entire market -- manufacturers, integrators and end users -- all have a stake in meeting cybersecurity challenges, according to Harris. "Everyone has ownership in it," he said. "It starts with the products, but cybersecurity also has to be considered during installation, operation and maintenance." "We try to be out on the edge looking at vulnerabilities," Harris said. "If you are using our managed video recorders, we can push a patch out to the devices fairly quickly." He provided an example of a recent deployment of video systems at a national grocery store chain – more than 300 locations installed over 90 days. A couple of weeks into the deployment, a Windows vulnerability was discovered related to the NVR. Because ADT had a remediation plan in place, they were agile enough to solve the vulnerability problem and continue to deploy on schedule. Leveraging Protection 1's historically successful approach to customerservice has benefited both customers and employees Bringing back national commercial accounts to ADT (which gave up the business in a non-compete provision when the company separated from Tyco) is just one of the benefits of combining Protection 1 and ADT, which will use the more familiar ADT brand going forward. New national account business has also been added by recent acquisitions. Cloud Service Platforms For Video Since the merger with Protection 1, ADT has been working to up its game by improving customer service, drastically lowering customer wait times, and replacing automated audio recordings with live people. Leveraging Protection 1's historically successful approach to customer service has benefited both customers and employees, who don't have to deal with as many angry and frustrated customers. Therefore, employee turnover is going down. "We are proud of the results we are seeing," said Bob Tucker, ADT Director, Corporate Affairs. Cloud services are another hot topic at ASIS 2017, and Avigilon is the latest company to introduce a cloud service platform for video. Avigilon Blue is a subscription-based cloud service that enables integrators to manage more sites with fewer resources, and to add recurring monthly revenue (RMR) based on site subscriptions. A twist is use of "self-monitoring”, in effect, self-learning video analytics, to provide alarm notifications to bring attention to events as triggered by analytics. The customer can also view live and/or archived video through a browser. The system is powered by Microsoft Azure.
The challenge was to provide a means for monorail attendants to see customers when speaking with them while simultaneously being able to communicate from the Shonan Enoshima station to the Ofuna station. The solution that recommended was to install the IX Series Peer‑to‑Peer IP Video Intercom to see customers clearly on a 7” touchscreen and reach other attendants with station‑to‑station communication. “We would like to create an environment where our customers feel safe,” says Mr. Nishino Transportation Dept. Subsection Chief, Shonan Monorail Co., Ltd. The situation Shonan Monorail opened in March of 1970 and sees more than 10 million passengers annually. The line features a pioneering suspended monorail, which connects Shonan Enoshima, a major tourist destination, to Ofuna in about 14 minutes. As a community-based transportation infrastructure, it improves convenience for residents in the area and expands tourism demand. The intercom used by customers to request assistance at unattended stations was audio‑only. If the situation had required the station attendant to view a customer, they had to go to a different location where they could see the surveillance camera. This was an inconvenience for both the staff and the customer. To communicate between the Shonan Enoshima station and the ticket office at the Ofuna station, attendants had to leave the ticket booth and use the telephone in the control center, further hindering ticket booth operations The challenge Intercom used by customers to request assistance at unattended stations was audio-only The intercom used by customers to request assistance at unattended stations was audio-only. If the situation had required the station attendant to view a customer, they had to go to a different location where they could see the surveillance camera. This was an inconvenience for both the staff and the customer. To communicate between the Shonan Enoshima station and the ticket office at the Ofuna station, attendants had to leave the ticket booth and use the telephone in the control center, further hindering ticket booth operations. The solution Integration of the IX Series offers audio and video communication, making it easy for employees to verify customers quickly, without leaving their booth. With the ability to call directly between IX Series video masters stations, staff at the Ofuna station can see and speak to fellow employees at the Shonan Enoshima station without leaving their ticket office. Installed Equipment: 3 IX-MV7-HB video master stations 11 IX-EA video door stations 11 third-party network cameras Remote monitoring It is essential to have an IP intercom in the railway industry, where remote support is required for customers using unattended stations. Shonan Monorail is a pioneering suspended monorail that operates two attended stations and six unattended stations. In recent years, it has not only improved customer convenience by introducing a prepaid transportation card but is actively working on social contributions, such as supporting Breast Cancer Awareness through events and car wrapping. In order to respond to customers using unattended stations, IP video intercoms have been used. Compared to conventional intercoms, IP intercoms are less susceptible to restrictions such as wiring distance, making IP intercoms popular in the railway industry, where unattended stations are increasing. Customer-centric solution For Shonan Monorail, which manages all unattended stations at the Ofuna station, the IP video intercom is an indispensable function for supporting customers in a remote location. Before upgrading the IX Series, the only way to check on customers using video was to check the display of a surveillance camera in a separate place. Station employees suggested upgrading to an IP intercom with video so that verifying customers and railway surroundings was more convenient. The IX Series centralized audio and video communications made it more convenient to assist customers and upgraded the current intercom system by using existing equipment. The IX Series provides an IP video intercom system that allows station employees to verify customers, by displaying the customer’s face and surroundings through the network camera. Easy to Use With the ability to use existing infrastructure and PoE switches, the IX Series helped reduce both installation times and cost An IX Series door station with a camera is installed at each unattended station, and inquiries from customers are handled by the IP video intercom at the Ofuna station. The attendant can talk while checking the video that captures the customer’s situation at hand. If the attendant is away from the ticket office, they can use the call transfer feature to connect customers to a station that has a staff member available. Since Shonan Monorail had been using IP audio intercoms for a long time, they were able to upgrade to the IX Series while using existing equipment, such as fiber optical cables and PoE switches, reducing the overall installation cost. Each IP intercom station is PoE and can be wired without a separate power supply. In addition, the connected network cameras share the IP network. With the introduction of the IX Series, one station employee said, “It’s easy to understand the customer’s situation and our work has become easier.” Aiphone’s IX Series contributes to improving convenience for both customers and station employees. Aiphone’s IX Series provides Shonan Monorail attendant’s clear, remote communication to assist customers. It also has the ability to: See anyone who calls with an inquiry Call with two-way video from the Shonan Enoshima station to the Ofuna station Expand the system to virtually any size, while saving on resources Add mobile apps for attendants who need to monitor stations while away The feedback Mr. Nishino and Mr. Yamabe help lead the transportation department at Shonan Monorail Co., Ltd. Their personal insight goes into great depth on how the IX Series Peer‑to‑Peer IP Video Intercom added both security AND convenience in day-to-day operations. Q: What are the immediate benefits of the IX Series after installation? A: Not only can customer identities be confirmed by the video, but attendants can verify commuter passes via the camera. The IX Series offers more features and capabilities, leading to improved response quality. A proven track record Mr. Nishino: There were comments from station employees that they wanted to see and respond to customers visiting unattended stations. We recognized there was a need to upgrade to a system that had audio and video capabilities. Regarding the selection of Aiphone’s IX Series, there were installation records from other railways that had unattended stations, and we felt confident that the product would solve this challenge. Another reason for this selection was that the IX Series was already being used by our group company. Mr. Yamabe: The ticket booth at the Ofuna station is always busy, as it’s handled by one attendant. In addition, inquiries from the six unattended stations need to be handled too. Customers frequently call in from unattended stations, and their requests vary. They range from emergency reports to transportation cards not working properly, making the IX Series a convenient necessity for station employees. Provides a wider range of support Aiphone’s IX Series offers audio and video using only a master station, making it easy to verify and respond to customers Mr. Yamabe: "The IP intercom used previously only offered an audio function, so when we would need to check video surveillance of customers, it would take time away from our other duties. Aiphone’s IX Series offers audio and video using only a master station, making it easy to verify and respond to customers." "If customers have forgotten to touch the IC commuter pass at the time of entry, an employee can verify the pass by having the customer show the ID on camera. This makes it simple to check all the detailed information through the camera of the IX Series door station, like which station the pass originated. The camera offers a clear image that shows the customer’s surroundings and it’s easy to use. Onetouch enlarges the bird’s-eye view of the camera and assists in the operation of the prepaid transportation card machine while monitoring the customer." Extension call feature Mr. Yamabe: "Apart from customer service, the “extension call feature” can be used to communicate with the Shonan Enoshima station. The monitoring center next to the ticket office is equipped with extension call equipment, but it’s more convenient to make the extension call with the IX Series master station when employees are busy at the ticket office and unable to leave. When customers come to the ticket office, the call can be disconnected and we can immediately assist the customer, so they won’t have to wait." Mr. Nishino: "We would like to create an environment where our customers feel safe. We would like Aiphone to continue enhancing the functions of the IX Series, like offering a two-way camera that would allow customers to talk and see the station employee at the same time they are communicating."
The Aiphone IX Series IP emergency stations with embedded video intercom systems provide an easily recognizable island of safety on any campus. “The stations protect students, giving them a sense that if there is an emergency, they can push one button and immediately get help,” said Robert Martinez, Owner & CEO, RJR Communications Technologies. Protecting students and staff Protecting thousands of students, staff and visitors in buildings on large college or university campuses is a daunting task. Maintaining their safety as they cross hundreds of acres of outdoor open space is an even greater challenge. The challenge is to protect the outdoor spaces of a large college or university campus, making sure students, staff and visitors are secure outside dorms, on exercise paths or in remote parking facilities. Aiphone IX Series IP-based emergency stations The station’s video and audio capabilities provide the important information that dispatchers need The Aiphone IX Series IP-based emergency stations with embedded video intercom systems provide an easily recognizable safety system on any campus. With a touch of a button, a distressed person can immediately speak with campus police. The station’s video and audio capabilities provide the important information that dispatchers need to determine an effective response. Administrators work diligently to make their campuses safer and they have been largely successful. Federal statistics show, during the past decade, overall campus crime has decreased nationwide. Still, cases of assault, robbery, theft and other crimes routinely occur on many campuses. The tools used to protect the indoor environment, locks, access control and burglar alarm systems, provide little to no value outdoors. Outdoor security requires different solutions This is where Aiphone IX Series IP emergency stations and blue light towers literally shine as a conduit between distressed people and campus police. Bright lights atop each Aiphone tower station make it easy to locate at night or during inclement weather. One button on the station’s embedded video intercom immediately links a person to police dispatchers. Once the station is activated, the tower lights flash to draw additional attention to the site. Enhancing campus security Aiphone emergency stations are ideal for all campus areas, such as parking lots and garages open spaces, and running trails. They also provide comfort and safety in and around dorms, libraries, stairwells, recreation centers, and near elevators. Stations should be placed so that at least two towers are within view, allowing a distressed person the option of choosing the closest unit. Information, both visual and audio, takes on added importance outdoors. Real-time audio and video aid dispatchers Dispatchers immediately know the IX Series station’s precise location, helping to reduce response time First responders need all the input that they can get from emergency sites, located hundreds of yards away from the nearest dispatch center. Real-time audio and video help dispatchers quickly assess situations, in order to provide the appropriate response. As calls arrive, dispatchers immediately know the IX Series station’s precise location, helping to reduce response time. For campus police officers on regular patrol around campus, an Aiphone app is available to turn smartphones and tablets into roaming control centers. White illumination LED for quality night video Each video station’s wide angle camera captures clear, identifying views of people and their surroundings. A white illumination LED provides quality night video. Campus police can also use the cameras to monitor potential trouble spots, before an emergency occurs. But cameras are only as good as the monitors displaying the live video. Aiphone IX Series master stations are equipped with 3.5-inch direct-view TFT color LCD displays. TFT technology for high resolution imaging The TFT technology provides the brightest and best resolution of all flat-panel techniques, helping to improve image resolution and addressability. And Aiphone has not forgotten the audio, making sure two-way conversations are clearly understood on both ends. Audio also helps humanize the security function. During an emergency, a human voice can be far more reassuring than security cameras, fencing, and bollards. Two-way communication Two-way communication over the intercom can be helpful in calming the victim while trying to collect more detailed information about the ongoing situation. The built-in station-mounted speakers also allow broadcasting of live or recorded voice communication during an emergency. Other advantages of Aiphone IX Series emergency stations include: They are always available, day and night. A second call button facilitates non-emergency communications, such as visitors seeking directions to an administrative office or classroom building. Both the towers and wall-mount stations are made of steel, making them weather and vandal resistant. Stations provide peace of mind to pedestrians and act as a deterrent to criminals. Importance of multiple security layers One constant between securing indoor and outdoor security is the need for multiple security layers One constant between securing indoor and outdoor security is the need for multiple security layers. Again, the IX Series shines as a single master station that can control hundreds of emergency stations and non-emergency classroom, and office stations, as well as act as a hub for security platforms, such as those from Lenel, EMERgency 24, KapLogic, and more. The system also easily integrates with surveillance cameras to provide a broader view of emergency locations. With the Aiphone IX Series, campuses can start small and increase the number of emergency and non-emergency stations as the needs change. Aiphone IX Series for maximum flexibility Each campus has its own needs, so the IX Series is designed for maximum flexibility. The emergency towers offer two- or three-module designs available in a variety of heights to suit any location. The wall-mounted emergency boxes are ideal for placement on or inside buildings. Braille signage and adjustable call button heights allow them to comply with ADA standards. Towers are available in five standard colors in addition to a variety of custom paints to match school colors. IP-based IX Series stations Aiphone’s IP-based IX Series stations connect to a campus network and draw Power-over-Ethernet (PoE) using CAT-5e/6 cable, keeping dispatch/ phone lines open. The IX Series eliminates the need and expense of traditional phone lines. The stations are upgradable to future proof an investment for years to come Previously installed Aiphone two-wire audio only intercoms can also easily be upgraded to the IP-based system with an Aiphone network adaptor. The stations are upgradable to future proof investments for years to come. If a school already has towers installed around campus, Aiphone’s tower adaptor plate allows these existing towers to be re-used, while modernizing communication infrastructure to the latest IP-based communication solution. Superior customer support and service Customer support representatives and the company’s QuikSpec website tool ensure that the campus integrator or on-site installation team will accurately design the right system for any site. Campus security has never been more important. Federal law mandates administrators report crimes against the people who live, work and visit campus each day. Those reports are important factors when parents help their children select a college or university. With Aiphone, security isn’t a niche, it is a necessity. That is why the IX Series emergency stations are designed and built with the same attention to detail and exacting standards dealers, integrators and campus users have come to expect from the world leader in intercom technology.
In the fast-growing legalized cannabis industry, extensive security measures are a necessity. VIVOTEK, the pioneering IP surveillance provider has collaborated with Existo, a collective of cannabis industry professionals, to establish an IP surveillance solution for a cannabis cultivation facility in Northern Michigan, the United States. The results not only exceeded the state of Michigan’s expectations to allow for licensing at the state level but are also user friendly and add a level of comfort concerning building security to the owners. Why VIVOTEK? The state of Michigan has placed stringed demands on-camera coverage and recording quality for this industry, so a camera system is essential for the licensing of this business. Challenges in the project were related to distances within the building, coverage in unique spaces, and varying climates and light exposure within indoor grow rooms. Existo chose VIVOTEK and a total of 70 of its indoor and outdoor security solutions, network video recorders (NVR), and video management software (VMS) to monitor the cannabis cultivation facility. CC9381-HV Panoramic network camera In the grow room, which includes a long hallway with tight spaces and climate concerns, 7 VIVOTEK 180-degree panoramic network cameras, the CC9381-HV were installed to combat high contrast lighting environments and armed with WDR Pro function to ensure 24/7 surveillance coverage. SD9364-EHL Speed dome camera For exterior corners, 4 VIVOTEK SD9364-EHL speed dome cameras were utilized. The camera is adopted VIVOTEK's Smart IR II technology which is specifically designed to provide a superb low light image in the most challenging situations. FE9181-H Fisheye and FD9380-H Fixed dome cameras Due to its high-quality imagery at a cost-effective perspective, 14 FE9181-H fisheye cameras and 40 FD9380-H cameras were installed throughout the rest of the indoor and outdoor facility. ND9541 NVR and apps VIVOCloud and iViewer app provide users with an open, flexible, and intelligent NVR for video surveillance applications The facility is also utilizing VIVOTEK’s 16-CH ND9541 Linux-based embedded standalone NVR to set up and manage advanced IP surveillance systems with ease. It also supports remote and mobile access, via VIVOCloud and iViewer app, for both iOS and Android handheld devices, providing users with an open, flexible, and intelligent NVR for seamless use in small to medium-sized video surveillance applications. Marijuana Regulatory Agency (MRA) acclamation In the end, the outcome not only met but surpassed all expectations and goals. The system was complimented as the highest quality in terms of coverage and camera quality by the Marijuana Regulatory Agency (MRA) enforcement agent during the state licensing walkthrough. Surpass expectations “The flexibility we gain from the quality and variety that VIVOTEK offers pays off tenfold in our business because there is no standard building design for cannabis businesses,” said Chris Hernandez, Existo director of operations. “Unique buildings with unique layouts but with highly standardized expectations put forward by state licensing expectations can be a stumbling block for many cannabis businesses. Our ability to utilize VIVOTEK’s solutions allows us to create systems that exceed state expectations while still being used to achieve safety goals set internally by our customers.”
Car theft is a huge risk for car sales offices, and this is especially an issue for the premium brands. Luxury car giant Eden Auto Premium BMW built a new site in Bordeaux, France, where they house and sell new and second-hand cars, as well as having a car park for customers. That amounts to a lot of cars that need protecting. They researched and compared different technologies and selected Hikvision products to meet their needs. These were then ably installed by reseller Faurie Telecom (Group Convergence), with Hikvision’s help, and the help of French distributor ITESA. The BMW reseller wanted a standalone system to streamline their security operation. Originally they used a night security agent, which was a costly solution. They needed to be able to integrate the security solution into a third party monitoring system, managed by Securitas, in order to reduce manpower costs. Perimeter protection systems The site posed a number of technical challenges. The team also needed to counter some crafty thinking from intruders, who were even resorting to hiding underneath cars during the day, when they can slip in unnoticed. They then could wander around the closed garage, avoiding detection by perimeter protection systems activated only at night. This meant the solution needed to focus on providing real-time, active image at night. With a lot of flags flying on the site, false alarms were a particular issue - these would set them off regularly With a lot of flags flying on the site, false alarms were a particular issue - these would set them off regularly. The complexity of the site also gave a lot of potential for false alarms, which needed to be minimised to reduce overall costs. The solution was made up from Hikvision products, providing a converged system, with seamless monitoring. Central to the system was Hikvision’s Security Radar (DS-PR1-60) for intrusion detection at night. Speed dome PTZ camera The Radar has a large coverage area, and performs excellently at night, whatever the weather. This means that false alarms are kept to a minimum. Radar has the added benefit that it can position humans and vehicles on a map, making it very useful for tracking purposes. This is where the DarkFighter IR Network Speed Dome PTZ camera (DS-2DF8225IX-AEL) comes in. The radar cameras are linked with this for auto tracking. If an event is detected, the control center automatically receives an alarm and can use the PTZ’s auto-tracking function to track any intruders. DarkFighter cameras are also designed to excel at night, so are ideal for this solution. Although radar has promising accuracy rates, the team needed to carefully configure it. The site environment proved a complex installation, with a lot of metal that can cause false alarms for the radar. Seamless security solution We were very satisfied with the innovative products and onsite service provided by the Hikvision team" The local team drafted in expertise from Hikvision HQ’s R&D and technical teams to complete the installation to a high quality and low false alarm rate. The system is coordinated using a AcuSensecamera (DS-2CD2686G2-IZS AcuSense 4K NVR (DS-7716NXI-I4) and a POE Switch (DS-3E0510P-E). Finally, HikCentral provides a user-friendly VMS experience, designed especially to integrate all the different Hikvision products, to make a seamless security solution. Christophe Chamand, from Faurie Telecom, says: “We were very satisfied with the innovative products and onsite service provided by the Hikvision team. From presales and order to technical support and aftersales service, Hikvision has been with us throughout the process, ensuring a successful installation and a happy customer.” With an innovative, converged security solution, BMW has been able to streamline its security, even at night. So intruders sneaking in and hiding during the day are out of luck.
As a consequence of COVID-19, many hospitals have needed to quickly erect new portable buildings to expand the capacity of certain sensitive areas. This in turn has created a requirement to immediately expand the scope of existing CCTV systems to ensure control room operators are able to monitor and react appropriately to any suspicious activity in the vicinity of the new buildings. New Cross Hospital, which is run by the Royal Wolverhampton Hospitals NHS Trust, is just one of many hospitals throughout the UK who are faced with the challenge of ensuring all areas of its campus can be monitored 24/7. Providing 700 beds and employing almost 9,500 staff, it is the largest teaching hospital in the Black Country, having been originally built circa 1900 as a workhouse. Cost-effective solution We clearly needed to find a much simpler and cost-effective solution which would enable our clients to take full advantage" The need to install a new 4K camera in a location over 300 metres from the hospital’s control room initially seemed daunting in terms of the cost of laying the network cabling normally needed to transmit ultra-high definition captured by IP cameras. “Apart from the cost of the engineering work and the disruption caused by installing the new cabling, it would also have taken several days to achieve,” said Dan Mather, Director of Derby based JKE Security, who have had a long term working relationship with the Trust. “We clearly needed to find a much simpler and cost-effective solution which would enable our clients to take full advantage of the superb quality images captured by 4K cameras and, if necessary, pass evidence of any wrongdoing to police.” Electronic security products Dan Mather sought advice from Smart R Distribution, the Haverhill based specialist electronic security products distributor. They were able to offer him an assurance that their own brand 602POE-2P single port PoE Ethernet Extender would be able to reliably support a new 4K Wisenet PNP-9200RH dome camera, by facilitating the transmission of the IP images over the hospital’s existing coaxial cabling. The Smart R 602POE-2P single port PoE Ethernet Extender has been proven to be able to robustly transmit data over any 2 wire cable, and with the ability to handle bandwidth of up to 200Mbps, is more than capable of coping with the transmission demands of the Wisenet 4K camera. Safe working environment It was truly a case of plug & play, with both devices installed, configured and working within half a day" “Although we did not source the camera from Smart R, it could not have been easier to connect it to the Ethernet Extender,” said Dan. “It was truly a case of plug & play, with both devices installed, configured and working within half a day!” Commenting on the successful installation of the new camera, Paul Smith, Head of Security and Car Parking for the Royal Wolverhampton Hospitals NHS Trust said: “It is essential during this challenging time that we are able to continue to provide a secure and safe working environment for all our heroic colleagues who are so compassionately caring for people who have contracted COVID-19." Electronic security supply chain "I have been impressed with how quickly various companies within the electronic security supply chain have been able to come together and use their combined expertise to provide us with an effective and cost-effective solution.”
Intelligent LiDAR sensor technology from OPTEX, a globally renowned sensor manufacturer, is helping to protect the Belfast Call Centre premises and employees of a Fortune 500 company. Redscan laser sensor The Redscan laser sensor, which was installed by ZEST Fire & Security, a fire and security systems specialist, was required by the company to increase security in private areas of the facility only accessible to authorized personnel. This area, however, is only separated from the rest of the office space by partition walls which leave a gap between the wall and ceiling. OPTEX LiDAR creates a ‘virtual’ detection area that cannot be seen by the naked eye and that can be easily adjusted to the site requirement using the configuration software. In this instance, the REDSCAN RLS-2020S creates a virtual wall between the top of the partition wall and the ceiling of the building, and monitors movement or objects being thrown from one side to the other. OPTEX LiDAR technology OPTEX LiDARs work by analyzing the speed, size and distance of the objects detected OPTEX LiDARs work by analyzing the speed, size and distance of the objects detected, meaning they track the objects within the detection area and understand the ratio size/distance of the object. This provides the ability to accurately detect a specific size of object either at a distance or close up. In the event of any movement being detected, a security alarm is raised, and alerts are immediately sent to the 24-hour on-site security team. Masaya Kida, Managing Director of OPTEX EMEA, says “OPTEX’s LiDAR technology delivers the greatest accuracy of detection. We are constantly working to improve our technology to provide the highest quality sensing solutions.” REDSCAN RLS-2020 series Masaya adds, “Thanks to the high sensitivity and high-speed detection of the Redscan LiDAR sensor, it is able to detect a thrown object as small as a USB stick. The exact point of detection can also be mapped and associated with the cameras monitoring this area.” Justin Doherty, Director at Zest Fire & Security, said, “OPTEX provided us with great support and service throughout. The client was very pleased with the speed and simplicity of the installation, and is very happy with the performance of this new solution.” REDSCAN RLS-2020 series provides 95° detection and either 20x20m or 30m radius detection range and PoE connectivity.
Round table discussion
2019 was a big year for the Expert Panel Roundtable. The range of topics expanded, and we had more participation from more contributors than ever before. In closing out the year of contemplative discussions, we came across some final observations to share. They can serve both as a postscript for 2019 and a teaser for a whole new year of industry conversations in our Expert Panel Roundtable in 2020.
IP network dependability matters in physical security and safety applications, given that a company’s assets and people are at risk. There have been strides in the areas of network dependability, fault-tolerance, reliability, and survivability. However, networks (or affordable ones, at any rate) still cannot ensure near-100 percent uptime, which is why system designers acknowledge and plan for the possibility of a network outage. We asked this week’s Expert Panel Roundtable: How can/should an IP networked system adapt when network connectivity is lost?
Software drives video solutions in the IP environment, but often that software is a pre-installed component of a purpose-built network video recorder (NVR). In other cases, software solutions are sold separately and then installed (usually by the integrator) on a commercial off-the-shelf (COTS) server. But how can an integrator or end user decide which approach is best for them? We asked this week’s Expert Panel Roundtable: What are the advantages and disadvantages of using a pre-configured video appliance (such as a purpose-built NVR with preinstalled software) versus software running on an off-the-shelf server?
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