ISC West, the largest converged security and public safety trade show in the Americas, concluded its 2019 event in Las Vegas this past Friday. ISC West, in collaboration with premier sponsor Security Industry Association (SIA), experienced overwhelming success with over 950 exhibitors and brands, including 200 new for 2019, plus over 30,000 industry professionals, 85+ SIA Education@ISC sessions, 20+ special events and networking opportunities and more. Reflecting the market trend and urgency for increased collaboration between cross-functional teams and partners, a notable element of ISC West 2019 was the strong mix of end-user security and public safety decision makers, in addition to highly-influential security integrators-dealers-and-installers. As cyber/IT, operational technology and physical security technologies and processes continue to converge, the audience profile at ISC West is mirroring and simulating these industry trends. Addressing Converged Security Operations We were pleased to feature even more education sessions and training to specifically address converged security operations"“The lines between physical security and cyber security are continuing to blend, and so are team dynamics. Organizational readiness and structures were key trends this year, and we were pleased to feature even more education sessions and training to specifically address converged security operations, balanced with core public safety topics,” said Will Wise, Group Vice President, Security Portfolio, Reed Exhibitions. Amid its featured exhibits, including Unmanned Security Expo, Connected Security Expo, Public Security & Safety Expo, Connected Home Pavilion and the Emerging Technology Zone, the event saw impressive new solutions growth, particularly with the Emerging Technology Zone (startups) and Connected Security Expo, where exhibit space grew by 47% and 15% this year, respectively. Education Sessions At ISC West Comments from the Expo Floor highlighted this year’s event as “…more than just a ‘great show’, many say our best experience to date!” said Tim Shockley, Associate Director of Marketing at Digital Watchdog, while Ben Levinson of Securexperts who has “…attended over 40 conferences, [has] ranked this one as one of the best.” ISC West delivered on the key elements that will have a positive impact on the marketplace"Among its wide variety of education sessions, some of the most highly-attended sessions included Next Generation Security: The Truths, The Myths, The Future of Fusion Centers and Security Operations; The Convergence of Cyber and Physical Security – a Shared Responsibility, Perimeter Security Best Practices for Protecting Critical Infrastructure Resources, in addition to the Active Shooter Workshop and ISC West Keynote Series Sessions featuring William N. Bryan, Acting Under Secretary for DHS Science and Technology Directorate; Russ Butler, Vice President of Security, San Francisco 49ers and Levi’s Stadium and Honorary Speaker Juliette Kayyem, Former Assistant Secretary for International Affairs to President Barack Obama at the first-ever SIA Women in Security Forum Breakfast at ISC West. Hands-On Workshops And Learning Sessions “At ISC West, we are thrilled to offer attendees an unparalleled event experience,” said Don Erickson, CEO, SIA. “From engaging keynote presentations and hands-on workshops and learning sessions found through the SIA Education@ISC conference program, to the innovation celebrated through the preeminent SIA New Product Showcase program, and exceptional networking opportunities, ISC West clearly delivered on the key elements that will have a positive impact on the marketplace and contribute to future success for thousands of attendees.” Up next for the ISC Security Events portfolio is the Expo Seguridad event in Mexico City on May 7-9, 2019; ISC Brasil in São Paulo on June 25-27, 2019; Cyber:Secured Forum in Dallas on July 29-31, 2019; and ISC East in New York City on November 20-21, 2019 (co-located with Infosecurity ISACA North America).
GET Group North America, global provider of end-to-end solutions for secure credentials with over 20 years of experience in identity management, has announced a partnership with Secure Planet, an I3 affiliated company, which provides facial recognition-based solutions of the highest overall quality, security, and value to U.S. Government, industry and commercial clients. Under the terms of the agreement, Secure Planet’s cutting-edge facial recognition technology will be incorporated in select GET Group NA offerings, including its CoreID Personal Data Management System (PDMS) and its GET mID Digital Identity Solution. Facial Recognition Solutions Secure Planet’s facial recognition solutions are developed in the U.S. and built around the state-of-the-art Rank One Computing facial recognition algorithm. They can be deployed in hand-held or man-portable modes depending on customer requirements. Facial extraction and matching from still imagery and videos are available in both modes, in a connected or disconnected environment and over a variety of distances. Secure Planet offers a mid-range facial recognition capability that can leverage facial images captured via streaming video “Secure Planet has led the pack in terms of developing a facial recognition algorithm that provides the highest degree of accuracy, quality and performance,” said Gerald Hubbard, Director of Marketing and Communications, GET Group North America. “By incorporating their technology into our offerings, we will best enable government agencies, motor vehicle departments, municipalities, law enforcement organizations, and corporate enterprises to implement optimal identity management solutions.” Digital Identity Solutions Secure Planet offers a mid-range facial recognition capability that can leverage facial images captured via streaming video. It can collect and match unconstrained faces from individuals at ranges between five and 350 meters in daylight conditions. Images that are seamlessly extracted from the streaming video can be automatically matched against a database of millions of individuals without a network connection to remote computing resources. Similarly, its mid-range still-image facial recognition solution can collect still-images of unconstrained faces of persons at ranges between five and 350 meters in daylight conditions. “We strive to consistently test and improve our facial recognition algorithm in order to provide the most accurate offering possible,” said Dr. Doug Dyer, Chief Scientist at Secure Planet. “Like us, GET Group is committed to proving the best and most effective solutions for managing identities. The combination of our technologies will allow governments and organizations to help prevent identity fraud and grant correct access to only authorized individuals.”
Johnson Controls updates its popular Illustra Pro camera family with the Illustra Pro Mini-Dome, featuring new Smart Wide Dynamic Range that optimizes video quality while minimizing configuration time. Available in a complete range of image resolutions and lens options, the Pro Mini-Dome is ideal for a wide variety of deployments in both medium and large-sized facilities. Smart Wide Dynamic Range available in the Pro Gen3 Mini-Dome reduces configuration time while greatly improving the quality of the video stream in varying lighting environments. By effectively reading the scene, the Mini-Dome can adjust contrasting and overall scene balance without operator intervention. Additional Labor Savings The Pro Gen3 Mini-Dome also automatically adjusts settings to the desired mount for ceiling or wall Setup times are also reduced with the addition of configuration profiles, such as retail, gaming and indoor/outdoor scenes, where camera settings are automatically adjusted based on the environment, with a simple click of a button. The Pro Gen3 Mini-Dome also automatically adjusts settings to the desired mount for ceiling or wall for additional labor savings. “The smart technology embedded in our latest generation of Illustra Pro cameras automates picture tuning and ensures that what you see is always dynamically optimized even in changing scenes and lighting conditions. We are aiming to reduce operator setup and management costs while always delivering a perfectly configured picture,” said Ric Wilton, director of product management for Illustra. Video Intelligence Analytics “Adding intelligent, automated capabilities to our solutions is core to our product design and the Illustra portfolio.” Building off the previous generation of cameras, the Mini-Dome improves on important features such as Wide Dynamic Range, Illustra IntelliZip bandwidth management, effective failover redundancy, cybersecurity and Video Intelligence Analytics. Mini-Domes are available in three and eight MP options as well in Wide Field of View and Narrow Field of View options, and are not impeded by physical barriers such as a bubble housing. Enhanced Security Mode Users can offload analytic streaming from network video recorders to the edge on Illustra cameras Users can offload analytic streaming from network video recorders to the edge on Illustra cameras, saving time and resources. This feature, Video Intelligence Analytics, provides real-time, user-customisable event alarms that allow for quick reaction to incidents. By gathering transformative data instantly, users can better allocate human resources elsewhere. As part of the Tyco Cyber Protection Product Security Program, the new generation of Illustra Pro cameras will also have enhanced safeguards against cyber attacks. With cyber-threat resilience in mind, the solution includes ‘secure boot’ which prompts the installer to change passwords upon installation. Additional safeguard controls include an enhanced security mode which forces the use of complex, non-default passwords and encrypted communications.
The Boring Lab announced that The Boring Toolbox, a set of performance and maintenance tools to help customers more efficiently manage Milestone Systems’ XProtect video surveillance networks, has added key features for enterprise and large-scale sites with 5,000+ cameras and 100,000+ devices. The Boring Toolbox V3 offers a smoother user experience and optimized performance features, both of which were necessary to support larger installations. The Boring Toolbox allows customers to maintain a higher level of security through streamlining management tools (including bulk password changing, camera settings modifications across dissimilar devices, and providing optimized and hassle-free report generation in Excel). The Boring Toolbox assists in data protection regulation compliance, such as GDPR Assists In Data Protection Regulation In addition, The Boring Toolbox assists in data protection regulation compliance, such as GDPR, since customers can manage medium-to-large scale datasets within VMS systems, rather than having to work on each device separately. Enhancements to Boring Toolbox V3 include: Optimized to reduce loading times of the application by 85% Optimized for large data sets of 4000+ device groups, 100,000+ devices Optimized generating camera report by approximately 60% Bulk IP address updating Compatible With Sivelliance VMS The Boring Toolbox can now manage camera deployments from Arecont, Axis, Hanwha, Sony and BoschThe Boring Toolbox is now compatible with new systems and devices. Siemens Building Technology verified that it is compatible with Sivelliance VMS (video management system). The Boring Toolbox can now manage camera deployments from Arecont, Axis, Hanwha, Sony and Bosch. “The initial release of The Boring Toolbox has been applauded by the Milestone community. After coming off of our recent win as Milestone Solution Partner of the year, we’ve delivered Version 3 to support larger enterprise installations tackle surveillance network issues around cybersecurity and GDPR compliance,” said Ronen Isaac, CEO of The Boring Lab. “Additional integrations with Siemens and camera manufacturers further extends the Boring Toolbox’s value and our promise to make Milestone installations less boring to manage.” The Boring Toolbox V3 is available immediately. Visit The Boring Lab at ISC West in the Milestone Partner Pavilion at booth # 18053.
Where are video surveillance cameras headed? At the core of next-generation Internet Protocol (IP) cameras are advanced chips with artificial intelligence (AI) at the edge, enabling cameras to gather valuable information about an incident: scanning shoppers at a department store, monitoring city streets, or checking on an elderly loved one at home. Thanks to advanced chip technology, complex analytics operations are becoming more affordable across the full spectrum of surveillance cameras —professional to consumer — fueling the democratization of AI in the IP camera market.Complex analytics operations are becoming more affordable across the full spectrum of surveillance cameras Expanding The Global IP Camera Market The video surveillance equipment market grew to $18.5 billion in 2018 and is expected to increase this year, according to IHS Markit. The latest research points to video everywhere, edge computing, and AI as the top technologies that will have a major impact in both commercial and consumer markets in 2019. Computing at the edge means that the processors inside the camera are powerful enough to run AI processing locally, while still encoding and streaming video, and are able to do it all at the low-power required to fit into the limited thermal budget of an IP camera. New SoC chips will be able to perform all of the processing on camera and provide accurate AI information, with no need to send data to a server or the cloud for processing. Instead, data can be analyzed right in the camera itself, offering high performance, real-time video analytics, and lower latency — all critical aspects of video surveillance. This new AI paradigm is made possible by a new generation of SoCs, a key driver behind the market growth of IP cameras. Complex analytics operations are becoming more affordable across the full spectrum of surveillance cameras to fuel the advent of AI in the IP camera market Micro-Processor-Enabled Video Analytics Next-generation video cameras will be able to create heat maps of stores to see where people spend the most timeMicroprocessor-enabled analytics allow users to more easily extract valuable data from video streams. How about an insider’s view into retail customer behavior? Consider video cameras at a department store, monitoring shoppers’ behavior, traffic patterns, and areas of interest. Next-generation cameras will recognize how long a shopper stays in front of a specific display, if the shopper leaves and returns, and if the shopper ultimately makes a purchase. Next-generation video cameras will be able to create heat maps of stores to see where people spend the most time, so retailers will be able to adjust product placement accordingly. Analytics will also help identify busy/quiet times of the day, so retailers can staff accordingly. By understanding customers’ behavior, retailers can determine the best way to interact with them, target specific campaigns, and tailor ads for them. Cue the coupons while the shopper is still onsite! Analytics will also help identify busy/quiet times of the day, so retailers can staff accordingly Fast Processing For Rapid Response At City Level City surveillance and smart cities are depending on advanced video surveillance and intelligence to keep an eye on people and vehicles, identify criminals, flag suspicious behavior, and identify potentially dangerous situations such as loitering, big crowds forming, or cars driving the wrong way.Quick local decisions on the video cameras are also used to help analyze traffic situations Quick local decisions on the video cameras are also used to help analyze traffic situations, adjust traffic lights, identify license plates, automatically charge cars for parking, find a missing car across a city, or create live and accurate traffic maps. Real-Time HD Video Monitoring And Recording When it comes to home monitoring, what will next-generation video surveillance cameras offer? Real-time monitoring and notification can detect if a person is in the back yard or approaching the door, if there’s a suspicious vehicle in the driveway, or if a package is being delivered (or stolen). Advanced video cameras can determine when notifications are and aren’t required, since users don’t want to be notified for false alerts such as rain, tree branches moving, bugs, etc. Next-generation video camera capabilities can also help monitor a loved one, person or pet, helping put families at ease if they are at work or on vacation. For example, helpful analytics may be used to detect if someone has fallen, hasn’t moved for a while, or does not appear for breakfast according to their typical schedule. City surveillance and smart cities are depending on advanced video surveillance and intelligence to keep an eye on people and vehicles, identify criminals, flag suspicious behavior, and identify potentially dangerous situations Next-Gen IP Cameras When evaluating next-generation IP cameras (cameras on the edge), look at the brains. These cameras will likely be powered by next-generation SoCs chips. Here is what this means to you: Save on network bandwidth, cloud computing and storage costs. There is no need to constantly upload videos to a server for analysis. Analysis can be performed locally on the camera, with only relevant videos being uploaded. Faster reaction time. Decisions are made locally, with no network latency. This is critical if you need to sound an alarm on a specific event. Privacy. In the most extreme cases, no video needs to leave the camera. Only metadata needs to be sent to the cloud or server. For example, the faces of people can be recognized in the camera and acted upon, but the video never reaches the cloud. The cameras can just stream a description of the scene to the server “suspicious person with a red sweater walking in front of the train station, has been loitering for the last 10 minutes, suggest sending an agent to check it out.” This could become a requirement in some EU countries with GDPR rules. Easier search. Instead of having to look through hours of video content, the server can just store/analyze the metadata, and easily perform searches such as “find all people with a red sweater who stayed more than five minutes in front of the train station today.” Flexibility/personalization. Each camera at the edge can be personalized to work better for the specific scene it is looking at, compared to a generic server. For example, “run a heat map algorithm on camera A (retail) as I want to know which sections of my store get the most traffic; and run a license plate recognizer on camera B (parking lot) as I want to be able to track the cars going in/out of my parking lot.” No cloud computing required. For cameras in remote locations or with limited network bandwidth, users have the ability to perform all analytics locally, without relying on uploading video to a server/cloud. Higher resolution/quality. When AI processing is performed locally, the full resolution of the sensor can be used (up to 4K or more), while typically the video streamed to a server will be lower resolution, 1080p or less. This means more pixels are available locally for the AI engine so that you will be able to detect a face from a higher distance than when the video is streamed off camera. AI At The Edge Professional-level IP cameras capable of performing AI at the edge are coming soon with early offerings making their debut at this year’s ISC West. As we enter 2020, we will begin to see the availability of consumer-level cameras enabling real-time video analytics at the edge for home use. With rapid technology advancement and increased customer demand, AI is on the verge of exploding. When it comes to image quality and video analytics, IP cameras now in development will create a next-generation impact at department stores, above city streets, and keeping an eye on our loved ones.
ISC West continues to innovate and adapt to the changing needs of the security marketplace. In 2019, there will be 200 new exhibitors, 100 new speakers and an expanding mix of attendees that includes more end users and international attendees. The International Security Conference & Exposition (ISC West) will be held April 10-12 at the Sands Expo in Las Vegas. Among the more than 200 new exhibitors on the show floor will be Dell Technologies, Resideo, SAST (a Bosch IoT startup), Belkin International, NetApp, Lenovo, Kingston Technology and many others. The event continues to see more and more solutions in the area of IoT/connected security, a surge in barrier/bollards exhibitors, an increased number of start-up companies, and an emphasis this year on stadium/major events security. Plus, the new exhibit area of ISC West, Venetian Ballroom, will include a mix of solutions from mid-sized domestic and international companies, and is the home of the Emerging Technology Zone – back for its second year with 50-plus start-up companies expected. The International Security Conference & Exposition (ISC West) will be held April 10-12 at the Sands Expo in Las Vegas “ISC West is no longer just about video cameras, access control systems and alarms,” says Will Wise, Group Vice President, Security Portfolio for Reed Exhibitions, which produces and manages ISC West. Embracing and stimulating the market dynamic of comprehensive security for a safer, connected world, solutions on display at the show reflect convergence across physical security, IT (information technology) and OT (operational technology). The ISC West expo floor includes specialized featured areas such Connected Home, Public Safety & Security, Connected Security, Unmanned Security Expo and the Emerging Technology Zone. Plus, complimentary education sessions in the Unmanned Security Expo theatre will include topics such as drones, counter-drone solutions, ground robotics and regulations/policies that support autonomous technology. This year’s event will feature more than 1,000 products and brands covering everything from video surveillance, access control and alarms/alerts, to IoT, IT/cybersecurity convergence, AI, embedded systems, drones and robotics, smart homes, smart cities, public safety and more. The ISC West expo floor includes specialized featured areas such Connected Home and the Emerging Technology Zone Elevating the Keynote Series Over the past few years, ISC West has elevated its Keynote Series (open to all attendee types) to include more speakers and dynamic content covering relevant topics. Attendees should be sure to head to the Keynote room Wednesday and Thursday mornings at 8:30 a.m. before the expo floor opens at 10 a.m. Relating to attendance, ISC West continues to diversify and grow the attendee universe by attracting additional enterprise government end-users across physical and IT/OT responsibilities. The show also continues to attract and grow the channel audience, and there will be an increasing number of International attendees. “Years ago, ISC West was known exclusively as a dealer/integrator/installer show, but not anymore,” says Wise. “Today, the demographic mix continues to evolve as the event diversifies its product and educational offerings, embracing the current market reality of collaboration among integrators/dealers/installers, end-user decision-makers, and public safety and security professionals.” When planning for the show, be sure to view the list of special events and take advantage of the additional connection-making opportunities Within the SIA Education@ISC West conference program, there are over 100 new speakers. Through ISC West’s strong partnership with the Security Industry Association (SIA, the Premier Sponsor of ISC), the SIA Education@ISC West program has expanded and become increasingly dynamic and diverse over the last three years. In addition, ISC West and SIA are hosting a Women in Security breakfast on Friday morning April 12th. Women in Security is a new track for the education program. “Our attendance data reflects the demand for a mix of physical security integrator and end-user content, a balance of technical and management/strategic topics, and diverse topics incorporating IoT and cybersecurity/physical security convergence, and analytics expertise,” says Wise. “Last year was a record year for conference program attendance, and 2019 will yet again set new benchmarks.” Mobile apps, information desks and ease of registration ISC West is also focusing on the attendee experience. Need advice on what exhibitors are a fit for your business needs and interests? The Information Desk adjacent to the main expo entrance will provide customized recommendations based on the information attendees provided during the registration process. Attendees can download the official ISC West mobile app and create a MyShow account through the ISC West website Attendees can download the official ISC West mobile app and create a MyShow account through the ISC West website to research exhibitors and product categories, receive exhibitor recommendations that best fit business needs, review complimentary educational opportunities as well as 85-plus sessions from the paid SIA Education@ISC program. There are many networking opportunities being offered at the show this year. When planning for the show, be sure to view the list of special events and take advantage of the additional connection-making opportunities. Whether attendees want to network with peers or customers at an awards ceremony (Sammy Awards, Fast 50, New Product Showcase Awards), Charity event (AIREF Golf Classic, Mission 500 Security 5K-2K Run/Walk), or an industry party (SIA Market Leaders Reception, ISC West Customer Appreciation Party at Tao), there are a variety of special events offered, all designed to help you make new connections. Make sure to check out the ISC West website for all the Special Events taking place at ISC West.
The industry faces numerous challenges in the coming year. Physical and cyber security threats continue to become more complex, and organizations are struggling to manage both physical and digital credentials as well as a rapidly growing number of connected endpoints in the Internet of Things (IoT). We are witnessing the collision of the enterprise with the IoT, and organizations now must establish trust and validate the identity of people as well as ‘things’ in an environment of increasingly stringent safety and data privacy regulations. Meanwhile, demand grows for smarter and more data-driven workplaces, a risk-based approach to threat protection, improved productivity and seamless, more convenient access to the enterprise and its physical and digital assets and services. Using Smartphone Apps To Open Doors Cloud technologies give people access through their mobile phones and other devices to many new, high-value experiencesEnterprise customers increasingly want to create trusted environments within which they can deliver valuable new user experiences. A major driver is growing demand for the ‘digital cohesion’ of being able to use smartphone apps to open doors, authenticate to enterprise data resources or access a building’s applications and services. Cloud technologies are a key piece of the solution. They give people access through their mobile phones and other devices to many new, high-value experiences. At the same time, they help fuel smarter, more data-driven workplace environments. With the arrival of today’s identity- and location-aware building systems that recognize people and use deep learning analytics to customize their office environment, the workplace is undergoing dramatic change. Improved Fingerprint Solutions Cloud-based platforms and application programming interfaces (APIs) will help bridge biometrics and access control in the enterprise, overcoming previous integration hurdles while providing a trusted platform that meets the concerns of accessibility and data protection in a connected environment. At the same time, the next generation of fingerprint solutions will deliver higher matching speed, better image capture quality and improved performance. The next generation of fingerprint solutions will deliver higher matching speed, better image capture quality and improved performance Liveness detection will ensure that captured data is from a living person. Biometrics authentication will also gain traction beyond access control in immigration and border control, law enforcement, military, defense and other public section use cases where higher security is needed. Flexible Subscription Models Access control solutions based on cloud platforms will also change how solutions are deployed. Siloed security and workplace optimization solutions will be replaced with mobile apps that can be downloaded anywhere across a global ecosystem of millions of compatible and connected physical access control system endpoints. These connections will also facilitate new, more flexible subscription models for access control services. As an example, users will be able to more easily replenish mobile IDs if their smartphones are lost or must be replaced. Generating Valuable Insights With Machine Learning Machine learning analytics will be used to generate valuable insights from today’s access control solutionsEducation, finance, healthcare, enterprise, and other niche markets such as commercial real-estate and enterprises focused on co-working spaces will benefit from a cloud-connected access control hardware foundation. There will be a faster path from design to deployment since developers will no longer have to create an entire vertically integrated solution. They will simply add an app experience to the existing access control infrastructure. New players will be drawn to the market resulting in a richer, more vibrant development community and accelerated innovation. Data analytics will be a rapidly growing area of interest. Machine learning analytics will be used to generate valuable insights from today’s access control solutions. Devices, access control systems, IoT applications, digital certificates and location services solutions, which are all connected to the cloud, will collectively deliver robust data with which to apply advanced analytics and risk-based intelligence. As organizations incorporate this type of analytics engine into their access control systems, they will improve security and personalize the user experience while driving better business decisions.
Cybersecurity has become a major element – and a major source of discussion – in the physical security marketplace as a result of the rise in networked systems. And we may still not be talking enough about cybersecurity. Here is part one of our Cybersecurity series. “Cybersecurity requires everyone in the security industry to be playing offense and defense at the same time, every single day,” says Bill Bozeman, President and CEO of PSA Security Network. “It needs to just become part of the standard conversation when we are talking about physical security because they are so intertwined.” Creating New Industry Leaders Cybersecurity and physical security can be seen as two parts of a single entity, and increasingly the two will be combined at the enterprise level over the next several years. “This convergence of physical security and cybersecurity will create new industry leaders that will emerge to lead a new segment of the combined market through strong investment and leadership,” says Rob Lydic of ISONAS, now part of Allegion. Data capture form to appear here! Cybersecurity issues dominate almost every discussion in today’s physical security industry, and the clear message is that “manufacturers and integrators must continue to create robust and scalable cybersecurity offerings to protect customer data and facilities,” says Lydic. He contends that cloud services providers (such as ISONAS) are more cybersecure and reliable ‘by orders of magnitude’ than non-cloud solutions. Cybersecurity is linked to cloud-based systems and managed security service provider models Cloud-Based Services The Security Industry Association (SIA) has listed cybersecurity as one of 2019’s ‘Top Megatrends’ in the physical security market. SIA says it is important to prioritize cybersecurity among security businesses, for customers’ businesses, and for vendors. The trend calls for continual process improvement and investment. Bill Bozeman of PSA Security Network agrees: “Cybersecurity has definitely taken a strong foothold in the industry.” With the continued expansion of cloud-based services, cybersecurity will be more important than ever to integrators, manufacturers and end users alike, he says. Notably, cybersecurity is directly linked to two other important industry trends listed by Bozeman: cloud-based systems and the rise in recurring monthly revenue (RMR) and managed security service provider (MSSP) models, whose focus will include cybersecurity. Loss Prevention Executives The days when cybersecurity was exclusively the domain of the information technology (IT) department are gone. “Cybercrime is one of the biggest threats organizations of all sizes and types face today,” says Michael Malone, CEO of ADT Cybersecurity (formerly known as Datashield). “Considering the magnitude of these crimes, it now falls on the entire organization, including the traditional security or loss prevention executives, to band together to combat these threats.” Cybercrime is one of the biggest threats organizations of all sizes and types face today Malone favors (and his company offers) a managed detection and response (MDR) service, which combines advanced technology and human analysis. Using packet capture on the network, an MDR analyst can ‘replay’ a cyber security event and dig deeper into the incident and determine remediation steps. It’s an approach that significantly cuts through false positive ‘noise’ so security teams can focus on what matters. Helping Security Officers Interestingly, cybersecurity is poised to benefit from another major trend in the physical security market – the rise of artificial intelligence. Specifically, machine learning applications for cybersecurity include: detecting malicious activity, helping security officers determine what tasks they need to complete in an investigation process, analyzing mobile endpoints, decreasing the number of false positive threats, automating repetitive tasks like interrupting ransomware, and potentially closing some zero-day vulnerabilities. But AI in this case is not a panacea. Christopher McDaniels of Mosaic451 recommends pairing human intellect with machine technology to sort through data faster and catch hackers before they do much damage. Part two of our Cybersecurity series coming soon.
There are many new technologies at ISC West this year. There are also some tried-and-true solutions on display. More mature products have the benefit of being fully vetted and battle-tested, which may make them a more comfortable choice for security customers. I had a couple of discussions on Day 2 of the show about the advantages, and possible drawbacks, of new products. “To a security director, when you say ‘new,’ he translates that into ‘risk,’” says Bill Spence, VP of Sales, U.S., Canada and Western Europe for HID Global’s Lumidigm biometrics brand. “Anytime you say new, there is a probability of risk. The key is to educate. Education quantifies risk, and an educated customer can make an intelligent decision about risk versus reward.” “We have to take customers from where they are to help them understand new technologies,” says Spence. “We must give them a bridge to that understanding, and education is the bridge.” Lumidigm Biometrics Integrations An app provides graphics that take installers step-by-step through the installation process HID Global is incorporating Lumidigm biometrics into the new iClass SE RB25F fingerprint reader being highlighted at the show. Two-factor authentication can use either a card or mobile credential along with biometrics; there is no latency; and templates can be stored on a card. Another new offering at the HID Global booth is an augmented reality tool to simplify installation of newer systems that incorporate the more secure OSDP protocol. An app provides graphics that take installers step-by-step through the installation process. Also highlighted at the HID Global booth — and at the booths of turnstile manufacturers throughout the show — are embedded readers that provide tested and certified mobile access control for turnstiles. IClass SE technology is embedded in the iRox-T Turnstile Reader from Essex Electronics. Innovative Security Technologies There’s a delicate balance at any trade show between creating excitement about new products and educating customers to be comfortable with new technologies. There is some of both at ISC West 2019. In the future, hardware will be a delivery device, not the core of systems “We are on the cusp of change in the industry, and it’s closer than ever,” says Jennifer Doctor, Johnson Controls’ Senior Director, Project Management - Intrusion. “We will see the impact of promised technologies that will come from other industries, such as artificial intelligence. The very definition of security is changing. We are an industry that needs to be risk-averse, and we need to prove out the technology. There is innovation, but we just need to make sure technologies are what the market wants and expects.” “In the future, hardware will be a delivery device, not the core of systems, which will come from intelligence in the software and from services,” she adds. “The products we deliver will enable that.” Have 30 percent of service companies in the U.S. security market jumped into the cloud? PowerSeries Pro Intrusion Portfolio Johnson Controls is highlighting the commercial PowerSeries Pro intrusion portfolio, which features PowerG encrypted technology that enables wireless systems that are cyber-secure. The cloud is coming on strong, and one company finding success in cloud systems is Eagle Eye Networks, which has seen 93% compounded annual growth over the past three years. Economies of scale have enabled them to lower subscription prices by 35%, with an extra 10% decrease for customers that pay annually. Ken Francis, President of Eagle Eye Networks, says they are signing up 50 new dealers a month for the cloud video offering. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud “It’s really heating up,” says Francis. “The general cloud is driving increases in the surveillance cloud.” Jumping To Cloud Embracing the cloud and recurring monthly revenue (RMR) requires that dealers transform their businesses to ensure success. Francis says dealers should dedicate sales resources to cloud offerings rather than expect everyone to sell the cloud, and there should be a base commission plan on RMR services in lieu of upfront project fees. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system “Talk to professionals about your cash flow and understand how to capitalize on financing partners to ensure cash flow while investing in the RMR stream,” he adds. “And look for ways to reduce your costs to serve the customer base as your RMR increases.” For example, use of remote site diagnostics, configuration and support can avoid the need for expensive “truck rolls” that can undermine profitability. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud. Alarm companies, which are accustomed to the RMR model, are generally ahead of the curve, while traditional security integrators are lagging. “It’s a requirement to change or die,” he notes. Insight Hosted Managed Service Also, in the area of managed services, March Networks is highlighting its Insight hosted managed service that can provide instant information on video systems located at remote sites, including visibility into firmware versions, camera warranty information, and cybersecurity status of systems. The ability to dive deeply into system status empowers a new recurring revenue stream for integrators. Color-coded icons summarize system status and show pending issues and clicking on the icons provides detailed workflow information. The system can also be offered for smaller systems such as those at convenience stores and quick-serve restaurants. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system. The integration enables managers to evaluate POS information, especially anomalies, to determine possible employee theft and other shrinkage issues.
Delivering on high expectations, the first day of ISC West 2019 kicked off with a crowded Sands Expo Center and exhibitors putting forward their best new technologies. Developments seemed more evolutionary than revolutionary, but attendees quickly found plenty of interest. Thermal cameras Hanwha Techwin also showed off a new Android camera that can deploy new apps The largest booth at ISC West, Hanwha Techwin, remained crowded throughout the first day as attendees checked out the company’s eight new thermal cameras offering features such as pan-tilt-zoom, H.265 encoding to minimize storage needs, VGA resolution and detection of temperature changes, all built on Hanwha Techwin’s Wisenet chip. There is also a new 5-megapixel version of Hanwha’s popular 2-megapixel multi-sensor camera, and a new panoramic camera; multi-sensor panoramic cameras ‘stitch’ the images together rather than just aligning them. Hanwha Techwin also showed off a new Android camera that can deploy new apps developed as part of the Korean company’s role as a founding member of Open Security & Safety Alliance (OSSA). Avigilon's H5 series Avigilon is introducing a new line of cameras — the H5 series — with improved imaging and designed to provide deep learning/neural network processing at the edge. Improvements to video analytics will enable the cameras to track multiple moving objects simultaneously in a field of view and to track objects more accurately. More granularity enables better differentiation among types of vehicles, and the cameras enable more detailed data to be pulled from video. The improved analytics engine will also support better face detection and recognition. Operators can view the dashboard and react to information provided in a more digestible format The new version of Avigilon Control Center 7 (ACC7) software will apply principles of AI to enhance an operator’s ‘Focus of Attention’ when monitoring live video. Video is fed into an AI engine that determines which events in the live footage are most worthy of an operator’s attention. Monitoring live video can be a challenge for human operators, whose short attention spans undermine the best surveillance systems. Automation helps to direct that limited attention span to events most worthy of attention. A ‘dashboard’ displays clusters of cameras that are color-coded to reflect the types of activity that are detected. Rather than watching video, operators can view the dashboard and react to information provided in a more digestible format. Clicking brings up the live video. Quantum Cloud Storage Platform Video storage is another area of innovation at ISC West. The Quantum Cloud Storage Platform is flexible for video surveillance and industrial IoT applications. The architecture is built from the ground up for video surveillance applications and can scale from five cameras to millions of cameras in a simple deployment model — no settings or configurations needed. Products range from a small ‘mini-tower’ configuration for a retail store or gas station up to rack-mount servers that can accommodate thousands of cameras. We make the storage piece so simple that you don’t have to think about it" Quantum introduced the VS-Series in a range of server choices at ISC West. The hyperconverged and software-defined environment will support a combination of video management systems (VMS), along with access control, HVAC and lighting controls. Quantum worked with Johnson Controls to develop the products. “It’s designed for an installer, not for an IT guru,” says Jamie Lerner, Quantum’s CEO, President and Chairman of the Board. “We make the storage piece so simple that you don’t have to think about it.” Quantum is showing its VS-Series publicly for the risk time at ISC West. S2’s Magic Monitor LenelS2 is a newly coined name in the industry — resulting from a recent acquisition. The combination of Lenel and the acquired S2 is playing out to the benefit of both product lines. For example, Lenel’s Blue Diamond mobile credentialing system can now be used along with the S2 Netbox hardware. Lenel’s OnGuard is being combined into S2’s Magic Monitor unified solution that combines video, access control, and digital messaging. OnGuard is also benefitting from Magic Monitor’s graphics maps. The S2 Cumulus cloud-based service, focused on system health monitoring, is being applied to OnGuard. LenelS2 is also developing a full commercial access control as a service (ACaaS) offering The combined LenelS2 is stepping up with new solutions for frictionless access control, too. A ‘phone as a badge’ approach enables a door to be unlocked by a smart phone, even if it is in a pocket, locked and/or the app has not been opened. Another alternative is a ‘shake to open’ action that sends the credential to the nearest reader. LenelS2 is also developing a full commercial access control as a service (ACaaS) offering, which is being previewed at ISC Show and will be released commercially later in the year. Video surveillance product line Mobotix is expanding its MOVE video surveillance product line with six new models announced at the show and broadening its reach into new vertical markets. A solutions approach offers both end-to-end Mobotix systems and other systems offered in conjunction with technology partnerships displayed in the Mobotix booth. Top of the list of new verticals is education, and Mobotix’s edge-based approach includes programmable logic built in so that ‘technology can take over when the human element is the weakest.’ Automated response is faster and ‘seconds equal lives’ during an emergency. In an education scenario, the Mobotix system acts as an Internet of Things (IoT) device that offers more functionality than other manufacturers’ ‘cameras.’ There are 22 steps involved to ensure the cybersecurity of Mobotix products, reflecting a higher level of cybersecurity commitment Mobotix has thermal products that are also finding uses in a variety of verticals, from oil and gas to manufacturing process control. Mobotix systems that can detect defects in products in the manufacturing process are expanding usage in applications beyond the traditional ‘security’ industry. Cybersecurity Commitment Mobotix is looking at the market in a completely different way, redefining how their products can fit into a variety of scenarios, and with a focus on cybersecurity. There are 22 steps involved to ensure the cybersecurity of Mobotix products, reflecting a higher level of cybersecurity commitment than some other manufacturers. “There are so many features within our solutions, and we want to get the word out to the end users, so they understand the features,” says Thomas Lausten, Mobotix CEO. “There is untapped potential.”
Mobile-device and application-security technology company Trustonic announces that Hyundai Motor America will demonstrate its new Digital Key app, secured by Trustonic Application Protection, at the New York International Auto Show 2019. The Digital Key will launch with the all-new 2020 Hyundai Sonata in the fall. Hyundai’s Digital Key is a downloadable smartphone app that can replace a traditional car key by leveraging Near Field Communication (NFC) to detect an authorized smartphone. An NFC antenna is located in the driver’s door handle for locking and unlocking while a second antenna for starting the engine is located in the wireless charging pad in the center console. Seamless Vehicle Sharing The Digital Key allows a smartphone to control select vehicle systems remotely using Bluetooth Low Energy (BLE) communication Once authorized, the Digital Key allows a smartphone to control select vehicle systems remotely using Bluetooth Low Energy (BLE) communication. A user can lock and unlock the vehicle, activate panic alert and start the engine within a range of about 30 feet of the car. The new Digital Key can be utilised by up to four authorized users, facilitating seamless vehicle sharing. Users’ preferred settings are also stored in the car, meaning that when a user is recognized, the vehicle automatically adjusts settings for side mirrors, radio presets, sound settings, and seat positioning. Hyundai is using Trustonic Application Protection (TAP) to secure the Digital Key. TAP ensures that Digital Key transfer requests are securely displayed to and approved by a real, authenticated user on a trusted device. Cybersecurity Approach TAP utilizes a multilayered industry-recognized security approach for communication to and from the customer’s phone. “Hyundai has been a leader in connected car technology for a long time now, with new features like Apple CarPlay, Android Auto, Smartwatch and Smart-speaker integration into our vehicles,” said Manish Mehrotra, director of digital business planning and connected operations, Hyundai Motor America. “Digital Key adds convenience for 2020 Sonata owners and allows us to be ready for future shifts in the mobility space, such as car sharing. We chose Trustonic because of their multilayered, industry recognized cybersecurity approach.” Vehicle-Function Permissions Hyundai’s Digital Key will enable easy car sharing and improved user experiences" Car owners have a deeper level of access than other authenticated users, enabling them to set vehicle-function permissions and the duration of access for each shared user. This enables uses beyond car sharing, such as enabling couriers to access the trunk within a pre-agreed window of time to deliver a package. Future uses that the app could enable include car rentals, triggering an alarm when a vehicle travels outside a designated area and remote control of features, such as autonomous parking. Ben Cade, CEO, Trustonic, adds, “Consumers expect to be able to manage their lives on their smartphones, and this includes their vehicles. Hyundai’s Digital Key will enable easy car sharing and improved user experiences for drivers—and as international leaders in app security, it’s up to us to ensure this can happen in a scalable and secure way.”
A total overhaul of care and safeguarding measures at Southern Health NHS Foundation Trust’s mental healthcare facilities was required following historic failures, including preventable deaths in 2012 and 2013. A root-and-branch reform program was put in place to improve care, ensure transparency and cut risks. A comprehensive video surveillance solution was sought to underpin these efforts. The first phase project required complete video capture and recording at the Ravenswood House facility for children and adolescents, with further premises to follow in subsequent phases. Affordable Surveillance System The surveillance system not only needed to cover all areas of the site but also needed to be affordable, secure against cyber-attacksSouthern Health had a critical need for continuous video evidence capture in all areas at Ravenswood House, in all lighting conditions, without blind-spots. The primary objective was to use the recordings of interactions with patients to improve standards of care, with clinical staff reviewing how incidents are handled, and protecting staff in the event of accusations of mistreatment. Because vulnerable young people are being cared for, any allegation of mistreatment requires that the staff involved are removed from front-line care duties pending investigations, therefore the ability to find and present video evidence quickly is vital. The surveillance system not only needed to cover all areas of the site but also needed to be affordable, secure against cyber-attacks in compliance with NHS requirements, quick to install – as the hospital had to remain in constant use – and easy for clinical staff to use as well as security specialists. Installation Of 12MP Super Fisheye Cameras The 12MP Super Fisheyes benefit from IDIS’s Smart Failover protection, which ensures continued recording even during network instability or drop-outHigh specification IDIS video technology was identified as the best for the project following a detailed on-site comparison which demonstrated its superior picture quality and ease-of-use. Specialist integrator ISD Tech was brought in to install more than a hundred IDIS 12MP Super Fisheye cameras. These units allow affordable, comprehensive area coverage, typically doing the equivalent job of three or four PTZ cameras. The result is lower installation fees, a reduced maintenance burden and affordable operation, recording the full scene without the need for an operator 24/7. The 12MP Super Fisheyes also benefit from IDIS’s Smart Failover protection, which ensures continued recording even during network instability or drop-out. And IDIS’s Korean-made technology uses proprietary protocols (not off-the-shelf) that makes it fully network-secure, allowing it to be linked to local LANs without the risk of system hacking, which is a key consideration for any IP surveillance solution. Easier And Less Costly Installation The impact on staff is huge when they can’t work in the wards, so this speeded-up process is really valuable"The IDIS video solution was used to quickly and easily replace a previously-installed IP video system which comprised a mix of equipment from different manufacturers, and in comparison, it is easier and less costly to install, maintain and operate. “This will really assist us with evidence gathering and any criminal process. We can now look at the footage ourselves and quickly determine what happened. And we can email video links to the police and local authority designated officers. The impact on staff is huge when they can’t work in the wards, so this speeded-up process is really valuable,” said Tracey Edwards, Head of Security Southern Health NHS Trust. Following ISD Tech’s successful completion of the Ravenswood House upgrade, 250 more facilities across Hampshire are to follow, including clinics, medium secure units and admin centers.
Sony 4K security cameras act as ‘intelligent eyes’ at EDGE Olympic, one of Amsterdam’s most technologically advanced sustainable buildings. The rugged minidome cameras give a clear picture of the flow of workers and visitors into and around the premises. In addition, their excellent low-light sensitivity is an asset for the reinforcement of security at entrances and car parking areas. Playing a key role in EDGE Olympic’s intelligent design are thirteen Sony SNC VM772R 4K minidome cameras EDGE Olympic is an exciting landmark in sustainability. Opened in May 2018, the building constructed by EDGE offers over 11,000m2 of innovative co-working space close to Amsterdam’s Olympic Stadium. Providing a creative and energy-efficient workspace for commercial tenants, the building’s design is focused on a sophisticated digital infrastructure that connects people, devices, sensors and information via a secure cloud platform. Sony SNC VM772R 4K Minidome Cameras Playing a key role in EDGE Olympic’s intelligent design are thirteen Sony SNC VM772R 4K minidome cameras installed by Netherlands security specialist, Lancker Wolters. The cameras are integrated with Genetec’s video management system to create a comprehensive video security and monitoring solution. Ruggedly built for all-weather outdoor operation around the clock, the SNC VM772R camera features a large, highly sensitive 1.0-type back-illuminated Exmor R CMOS image sensor. Offering four times higher resolution than Full HD, the camera is capable of capturing smooth, crisply detailed 4K video in conditions of near darkness. This allows people and objects to be seen clearly in a wide range of lighting conditions – and thus helps to ensure round-the-clock safety and security of employees, co-workers and visitors to the building. Video Data In Building Operations Optimization In the future, it is expected that video data will also be used to optimise building operations In the future, it is expected that video data will also be used to optimize building operations. For example, intelligent analysis of traffic patterns could enable more efficient room bookings and use of resources such as heating, lighting and cleaning services. Further, SNC-VM772R cameras monitor the EDGE Olympic car park, scanning the registration license plates of vehicles and checking the number against a database to admit authorized staff and visitors only, while automatically raising the barrier to let vehicles exit. This also allows instant confirmation whether a particular employee is present in the building: this overview can be beneficial, for example, in the event of an emergency evacuation. Sony 4K Surveillance Cameras "The initial price of a particular camera doesn’t matter" comments Erik Ubels, CTO, EDGE Technologies. "It’s the usability over its lifetime that makes it a better investment. That's why we chose Sony 4K cameras for this landmark building and other properties that we’re planning in the near future."
ProdataKey (PDK), an innovator of cloud-based network and wireless access control products and ASSA ABLOY, the pioneer in door opening solutions, announced the completion of a campus-wide security upgrade at Glenaire Retirement Community in Cary, North Carolina. Modern Systems, of Yadkinville, North Carolina, has installed a fully integrated wireless lock and access control solution securing 370 doors spread across the community’s main building entrances, public access areas, offices and residential apartment units. It makes use of ASSA ABLOY’s Aperio wireless locksets with PDK’s cloud access control software, providing administrators with the ability to remotely lock and unlock doors, set specific hours for maintenance workers’ access to buildings, continuously monitor door use, and easily retrieve system-wide reports. ASSA ABLOY IN100 Aperio wireless locks feature sleek readers integrated with the door hardware, helping to preserve the upscale aesthetic of Glenaire’s many buildings. Accessing PDK Software From Mobile Device System management of PDK software can be handled completely from any mobile device or computer browserThe system will continue to grow, with expansion to all electrical rooms, storage rooms, mechanical rooms and closets, bringing the total to approximately 650 doors, as well as another 190 apartments and 40 assisted living units. As new doors come online, they will appear within the completely scalable PDK interface with no interruption to service or administrative functions. System management of PDK software can be handled completely from any mobile device or computer browser. Modern Systems was able to upload the user database from Glenaire’s legacy access control system to PDK’s cloud servers, allowing residents to retain use of their existing cards, which previously were used only to open the front doors of main buildings. With the PDK/ASSA ABLOY system, they now use those same cards to access public areas and their own private residences. ‘Guest’ cards, with more restricted access, are available for residents to give to family or friends as appropriate. Customized card permissions have also been established for staff groups, including service workers, nursing professionals and dining staff. Integrating Security Solutions When a resident is missing, administrators will be able to quickly call up cameras from the last door where the resident used his or her access cardModern Systems plans to soon facilitate an integration between the PDK software and several other security solutions they have installed at Glenaire. Mapping between doors and surveillance cameras, which are part of a new Milestone Systems video management solution, will not only enhance security but assist with Glenaire’s missing resident protocol. When a resident is missing, administrators will be able to quickly call up cameras from the last door where the resident used his or her access card. They also plan to connect the facility’s Situational Awareness and Response Assistant (SARA) risk management solution and mass notification system, from Status Solutions, with PDK. This integration will be important both in campus lock-down situations, as well as to assist with entry for response teams during medical emergencies. Glenaire’s Director of Facility Services, Ryan Ferguson, says he was wowed by the cloud-based PDK solution, which he says, “has the most modern, up-to-date access control software of anything I’ve seen. In addition, we were able to install the wireless PDK/ASSA ABLOY solution in about half the time it would have taken to install a wired solution, and for about half the cost.” Protection From Cyber Vulnerabilities The fact that all updates and security patches are automatically installed, system expansion is pain-free and limitless"Cory Jackson, PDK’s Vice President of Strategic Sales, adds, “The Glenaire project demonstrates the many ways in which our cloud solution makes sense for enterprise scale customers. “The fact that all updates and security patches are automatically installed, system expansion is pain-free and limitless – even across multiple buildings or sites, we offer seamless integration with solutions from valuable partners like ASSA ABLOY and others, and the customer’s in-house network is not exposed to any potential cyber vulnerabilities, are all reasons that PDK is gaining traction with larger customers.” “Retirement communities like Glenaire face a very unique set of challenges. The ability to provide a sense of security to residents and their families while still creating an environment that feels like home is paramount,” says Caleb Allen, electro-mechanical specialist for ASSA ABLOY Door Security Solutions. “We were happy to offer them a solution that made it easy and affordable to install comprehensive access control throughout the facility.”
Round table discussion
ISC West 2019 is in the industry’s rear-view mirror, and what a show it was! The busy three days in April offered a preview of exciting technologies and industry trends for the coming year. We asked this week’s Expert Panel Roundtable: What was the big news at ISC West 2019?
Our Expert Panel is an opinionated group on a wide variety of topics, and we are dedicated to providing a useful and flexible forum to share those opinions. This week, our panelists address a range of opinions about several self-selected topics, culled from the large number of Expert Panelist responses we have collected in the last year. In this Expert Panel Roundtable article, we will share these varied and insightful responses to ensure they are not lost to posterity!
Ethical hackers are familiar to the world of cybersecurity. As cybersecurity awareness increases in physical security, they are also playing a larger role to ensure the safety of networked and information technologies used in our market. We asked this week’s Expert Panel Roundtable: What is the role of ‘ethical hackers’ to ensure cybersecurity of networked products in the physical security market?