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Agent Video Intelligence announces its seventh annual Channel Partner Awards, honouring members of its Channel Partner Program. This special accolade recognizes six partners for their exceptional partnership and efforts during 2018 in their respective regions. Exanet is the Agent Vi Outstanding Partner of the Year for 2018, recognized for their professionalism in winning deployments such as the Vicente López Safe City project, and other large-scale municipal projects in Argentina. Furthermore, Exanet has shown dedication to joint marketing and promotional efforts of Agent Vi’s on-premise and hosted video analytics solutions. Technical Expertise Exanet is a pioneer in planning, development and implementation of video surveillance solutions This is the second year in a row that Exanet has been given an Agent Vi Channel Partner award. Exanet is a pioneer in planning, development and implementation of video surveillance solutions. With more than 10 years of experience in the security market and a presence in Argentina, Uruguay and Chile, Exanet’s mission is to provide its clients with solutions that add the most value to their business and adapt to their specific needs. G4S Secure Integration has been given the Agent Vi Channel Partner Award for North America for their high levels of technical expertise, close cooperation in marketing and sales to Tier 1 enterprises in North America, and for their commitment to provide Agent Vi’s technologies to their customer base. Cloud Implementation Additionally, G4S is at the forefront of delivering Agent Vi's innoVi solution to the utility market including a large customer-hosted private cloud implementation for a major global utility provider. G4S Secure Integration is a systems integrator who brings innovative, flexible and cost-efficient thinking to the design, construction and maintenance of stand-alone or integrated communication networks and security systems. G4S Secure Integration has designed and deployed thousands of complex security systems for utilities, municipalities, federal, state, local government agencies, healthcare providers, corporations and higher education. G4S Secure Integration has several extended centre of excellence capabilities, including design and engineering, technology and managed services. Risk Prevention TICSA is at the forefront of consolidating infrastructure, experience and knowledge for risk prevention Thousand International Companies has been awarded the Agent Vi Channel Partner Award for Central America & Latin America for remarkable deployment and sales of Agent Vi’s solutions, commitment to promoting and advancing Agent Vi solutions in the Mexican market, and for working closely with Agent Vi to win large contracts, including two government contracts in Mexico in 2018. Thousand International Companies (TICSA) is a professional products and services integrator specializing in the field of security through the application of information and communication technologies. TICSA is at the forefront of consolidating infrastructure, experience and knowledge for risk prevention, that translates into valuable solutions for our clients. Tailored Solutions Axone Systems has received the Agent Vi Channel Partner Award for Europe, Middle East & Africa for its commitment to Agent Vi and outstanding sales activity. As a distributor for the French market, Axone has introduced Agent Vi to local French systems integrators, going on to win multiple projects during the year, including a major transport authority installation in France. Axone Systems is a distribution company specializing in CCTV, video analytics and PSIM solutions for large and complex projects. Axone's objective is to help its customers by designing, customizing and deploying tailored solutions answering their exact needs. For Axone, a good system must be KISS (‘Keep it Simple, Stupid’), and all Axone solutions are provided in this spirit. Exceptional Partnership Global Guardian has been given the Agent Vi Central Monitoring Partner Award for North America for commitment to presenting and deploying Agent Vi across their service network, and delivering highly accurate, cost-effective monitoring solutions to their end user community. In addition, Global Guardian has exhibited exceptional partnership, including joint marketing and promotion of the innoVi Remote Guarding hosted solution. Global Guardian is a provider of world-class security solutions, custom-tailored to the individual needs of its global client base Global Guardian is a provider of world-class security solutions, custom-tailored to the individual needs of its global client base. Services include personnel tracking, emergency response, security and transportation support, intelligence and due diligence medical support and transportation, emergency and custom aviation, cyber security, and video surveillance monitoring. Global Guardian seamlessly integrates as many of these capabilities as needed and delivers them 24 hours a day under the close guidance of its Operations Center. Systems Integrators Community Active Protection (CAP) is the recipient of the Agent Vi Central Monitoring Partner Award for EMEA for the implementation and rapid expansion of the innoVi Remote Guarding solution in South Africa. Additionally, CAP is being commended for actively marketing and promoting innoVi Remote Guarding among end users and systems integrators in their local market. CAP (Community Active Protection) was founded against the backdrop of increasing frequency and violence in residential suburbs. Since inception, CAP has been instrumental in eliminating crime in suburbs through its proactive, professionalised and strategic focus. It operates through a not for profit business model which allows for all collected funds to go directly back into the area to combat crime and is accountable to a board of volunteer members who are the founding members of CAP.
DigiCert, Inc., global provider of TLS/SSL, IoT and PKI solutions; Utimaco, one of the world’s top three Hardware Security Module providers; and Microsoft Research, a provider of quantum-safe cryptography, announced a successful test implementation of the “Picnic” algorithm, with digital certificates used to encrypt, authenticate and provide integrity for connected devices commonly referred to as the Internet of Things (IoT). This proof of concept provides a path toward a full solution, currently in development, that will protect IoT devices from future threats that quantum computing could pose to today’s widely used cryptographic algorithms. IoT Devices With RSA And ECC Cryptography Currently, most IoT devices use RSA and ECC to protect confidentiality, integrity and authenticity for device identities and communication Currently, most IoT devices use RSA and ECC to protect confidentiality, integrity and authenticity for device identities and communication. Experts from the security community, including Dr. Brian LaMacchia from Microsoft Research, predict that large-scale quantum computers capable of breaking RSA and ECC public key cryptography will exist within the next 10 to 15 years. Although this might seem like a long time away, many devices such as connected cars, smart homes, connected cities, connected medical devices and other critical infrastructures will either live longer than this or will take longer to update. “DigiCert, Microsoft Research and Utimaco are collaborating today to solve tomorrow’s problem of defending connected devices and their networks against the new security threats that the implementation of quantum computers will unleash,” said Avesta Hojjati, Head of DigiCert Labs, the company’s R&D unit. “Together, we are leading the market with development of hybrid certificates that inject quantum-resistant algorithms alongside RSA and ECC to ensure long-term protection.” DigiCert Uses Utimaco Hardware Security Module The certificates are issued by DigiCert using the Picnic quantum-safe digital signature algorithm developed by Microsoft Research. To implement this algorithm and issue certificates, DigiCert has used an Utimaco Hardware Security Module. The full solution, in development, would provide quantum-safe digital certificate issuance and secure key management, helping companies future-proof their IoT deployments. The cooperation between DigiCert, Microsoft Research and Utimaco will help organizations implement secure and future-proof IoT products" “The cooperation between DigiCert, Microsoft Research and Utimaco will help organizations implement secure and future-proof IoT products that are protected against the potential security threats of quantum computing,” said DigiCert CTO. Dan Timpson. Enterprises will be able to cost-effectively deploy these solutions at any scale. Further, these companies will provide solutions and tools to manufacturers of IoT devices to remain prepared for quantum threats. The goal is to keep the sensitive information and high-value assets safe. Implementation Of Quantum-Safe Solutions “DigiCert, Utimaco and Microsoft’s successful test implementation provides a fundamental building block for the implementation of quantum-safe solutions,” said Dr. Thorsten Grötker, CTO at Utimaco. “Using these solutions, IoT manufacturers and other large organizations can innovate and develop products that are well prepared against coming quantum threats.” Brian LaMacchia, Distinguished Engineer and Head of the Security and Cryptography Group at Microsoft Research, said, “The work that Microsoft Research is doing with DigiCert and Utimaco is important to develop quantum-secure cryptographic algorithms, protocols and solutions today so that in the near future enterprises will be able to transition to and deploy quantum-safe cryptography. Working to ensure that their solutions are cryptographically agile will help companies avoid expensive and unscalable security practices to protect their IoT devices against future security threats.”
Genetec Inc., global technology provider of unified security, public safety, operations, and business intelligence solutions has announced that Mercury Security, part of HID Global, global player in the OEM access control technology segment, awarded Genetec the highest level in their partner program, Platinum Premier. The Platinum Premier status recognizes Mercury's select business partners who demonstrate continued market growth, strong integration with Mercury solutions, and shared interest in the open architecture approach to access control. Mercury Security Platinum Premier Partner “As a Mercury Security partner and reseller since 2014, we take pride in having achieved Platinum Premier status in just a few short years. Mercury is a key partner in the development of our access control strategy as we are aligned in our efforts to provide innovative and cyber-secure access control solutions based on an open architecture,” said Georges Tannous, Director of Strategic Alliances at Genetec. Genetec has demonstrated significant growth with the Mercury brand of products over the last several year" "Genetec has demonstrated significant growth with the Mercury brand of products over the last several years. This growth coupled with their continued investment in the open platform philosophy drove the well-earned recognition as a Platinum Premier partner. Genetec-Mercury Security Collaboration We look forward to working together with the Genetec team to deliver open, scalable and secure solutions to our collective end users.,” said Matt Barnette, Vice President at Mercury. According to the 2017-2018 Access Control Intelligence Database by IHS, Genetec has rapidly risen to become one of the leading developers of access control software with a top-5 ranking in the Americas and a stronger global market share growth.
LENSEC is adding to their regional management team around the globe. Below are a few of the professionals covering relationships with partners and manufacturer reps. LENSEC's staff is comprised of physical security experts who interface with partners and their customers. They bring solid expertise in security deployment solutions using Perspective VMS. Integrated Security And Asset Protection Bob has extensive experience in building channel partners for security and asset protection hardware and software for many notable companies Bob Brown is LENSEC's Regional Sales Manager in the Midwestern United States. Bob has over 20 years of physical security experience. He has worked in sales and account management for numerous integrated security and life safety companies. Bob also has extensive experience in building channel partners for security and asset protection hardware and software for many notable companies. A native of Central Ohio, Bob recently relocate to the Knoxville, Tennessee area with his family. Mike Deakes is LENSEC's Regional Sales Manager for the South-Central United States. He has a strong sales background in the government marketplace, with a focus on life safety, law enforcement, industrial, K-12 education, higher education, and healthcare. Mike was previously with LENSEC and is back with the company again, serving his territory from Austin, TX. Networking And Physical Security Solutions Rabih Farah is the LENSEC Channel Partner Manager in Saudi Arabia. Rabih is an IT expert specialized in networking and physical security solutions. He has been working with IT integrators and vendors since 2005 and joined LENSEC last year. He graduated with his BE in computer and communications from Notre Dame University-Louaize in Lebanon. Rabih manages LENSEC partners in the Middle East and other global regions. Neil Haley has recently joined LENSEC as an Inside Sales Representative. He is based in Pittsburgh, PA. and has a 20-year background in sales, working with customers in media, education, and security. Neil has his Master of Education from Duquesne University. As a former teacher who taught elementary and secondary education in Pennsylvania, Neil has an expertise in the education market. In addition, Neil is a digital marketing expert, helping people develop more presence on the internet and social media platforms. Cloud-Based Video Recording And Surveillance Michael Trask manages the Northeast region of the United States for LENSEC Michael Trask manages the Northeast region of the United States for LENSEC. His focus is on partnership development and channel sales. Prior to joining LENSEC in 2018, Michael served as the national sales manager for a continuous cloud-based recording surveillance company and a regional sales manager for a surveillance and loss prevention company. Michael is based in Pittsburgh, PA. Mostafa Kashtan is LENSEC's Business Development Director in the Middle East and global regions. He graduated with a computer engineering degree from Beirut Arab University in Lebanon in 2006. Mostafa also has his MBA from Hult International Business School. An entrepreneur by nature, Mostafa likes the challenges in business situation, and he's passionate about innovation in business development. Based in Saudi Arabia, Mostafa has represented LENSEC for over 5 years, developing customer relationships and establishing new business with partners and their customers. Security Deployment Solutions Heather Wolf recently joined LENSEC as the Regional Sales Manager in the Southeast United Sates. Heather is dedicated to the principles of quality and strives for continuous improvement in customer satisfaction. She has a strong background in Life Safety, K-12, Higher Education, Health, and Construction. Heather is a native Floridian. She is looking forward to continuing mutually successful relationships with LENSEC's existing partners and creating the same with new partners in the Southeast territory. Of course, LENSEC has an active support staff and sales engineers that do plenty of work with our partners and customers as well. These skilled professionals have a significant amount of cumulative expertise they lend to partners daily.
Expert commentary
The access control industry tends to be more conservative when it comes to the adoption of new technology and services for end users, but that doesn't mean that 2019 won't provide a significant amount of progress through emerging trends taking shape in the industry. In addition to the increased adoption and acceptance of the cloud, mobile credentials and biometrics are becoming more mainstream, and integrations between manufacturers will take centre stage. Here, we take a look at these and other trends helping to shape the coming year. Cloud-Based Products We're continuing to see a demand by end-user customers for customized responses to certain actions within an access control system For many access control manufacturers, the core of the business is in more traditional products, with a high percentage of installs continuing to be these kinds of projects. However, over the last couple of years, cloud-based products have emerged as a viable option for customers. We've seen more of a willingness for end-user customers to inquire whether this is an option for them, citing ease of use, remote management, cybersecurity and more as part of their foray into this branch of access control. The cloud has established its reputation as being quicker to install, more flexible for customers to access and manage both their access points as well as the video associated with these doors, and placing less pressure on internal (or in some cases, non-existent) IT teams to help set up and manage an access control system. Mobile Credentials Applications We're continuing to see a demand by end-user customers for customized responses to certain actions within an access control system. For example, if there's an alarm set off during the day along a perimeter, the ability to automatically execute a lockdown and simultaneous email or message to everyone within the building alerting them to the issue is critical. The desire for this kind of flexibility within a system is prompting manufacturers to build new simple to use graphical tools into their systems that allow customized action responses that are proportional to the level of alarm. There's a strong desire by many of today's companies to be able to use mobile phones for access control and as such, manufacturers are either developing their own mobile credentials applications or integrating their systems with these kinds of products. Over the last couple of years, cloud-based products have emerged as a viable option for customers Future Of Biometrics As companies start to ask about whether their facilities are safe enough, they're often more willing to consider access control that takes security to a new level, such as the implementation of biometric readers. Biometrics is getting more usage in professional security applications and many customers want to move away from using physical cards for access control. Manufacturers that don't currently have biometric hardware in place are starting to integrate with readers designed to offer this functionality in an effort to meet the demands of customers. The dramatic rise in facial recognition biometrics is something that will likely shape the future of biometrics as costs start to decrease. While the access control industry is highly fragmented, we're seeing a trend toward increased partnerships and open-platform technology that helps end users achieve the kind of comprehensive security that they desire. Video Management Platforms We're seeing a trend toward increased partnerships and open-platform technology that helps end users achieve the kind of comprehensive security that they desire For example, there are a number of access control providers that are providing paths toward full integration with lock manufacturers and vice versa in an effort to meet the needs of clients who may have purchased locks but a high powered access control system to properly manage them. There's also a large shift toward full integration with video management platforms and access control systems to fully integrate the two into a single, user-friendly experience and give end users more control over both. Additionally, manufacturers are looking to provide customers with a single system that meets the needs they have with regards to video, intrusion and access control. Right now, I don't think there's a system that can fully deliver on the promise of being exceptional at all three, so integrations and partnerships remain important to achieve that end goal. Access Control World An increasing number of end users are realising the holes in the current Wiegand protocols that have been in place since the 1980s, along with the large number of ‘off the shelf’ equipment that's now available to allow outsiders access through readers that operate under these protocols. As a result, in the last decade or so, OSDP has come onto the scene and is growing in popularity. One of the most important steps for access control manufacturers in 2019 will be to listen to customers who are concerned with this vulnerability and work toward fully supporting OSDP in an effort to protect these access control systems. It's an exciting time to be a part of the access control world, as we finally see results from all of the hype centred around the cloud, biometrics, mobile credentials, hacking protection and strong partnerships come to fruition. As 2019 begins, look for these trends to grow in popularity and for manufacturers to really listen to the end-user customer they serve and respond in kind.
Should ‘Made in China’ be seen as a negative in security systems and products? It’s an important and complex issue that merits a more detailed response than my recent comment in the Expert Panel Roundtable. For me, there are two sides of the answer to this question: Buying products that have certain negative attributes that are not in alignment with some part of a belief system or company mandate. Buying products that do not perform as advertised or do something that is unacceptable. For integrators and end users making the buying decisions, the drive to purchase products may not be based on either aspect and instead on the product that can do the best job for their business. But for others, a greater emphasis on the ethical implications of purchasing decisions drives decision-making. What Is Ethical Consumption? Ethical consumption is a type of consumer activism that is based on the concept of ‘positive buying’ in that ethical products are favoredEthical consumption — often called ethical consumerism — is a type of consumer activism that is based on the concept of ‘positive buying’ in that ethical products are favored, and products that are ethically questionable may be met with a ‘moral boycott’. This can be as simple as only buying organic produce or as complex as boycotting products made in a totalitarian regime that doesn't offer its citizens the same freedoms that we enjoy in the United States. Consider the goals of the Boston Tea Party or the National Consumers League (NCL), which was formed to protect and promote social and economic justice for consumers and workers in the United States and abroad. Some examples of considerations behind ethical consumption include fair trade, treatment of workers, genetic modification, locally made and processed goods, union-made products and services, humane animal treatment, and in general, labor issues and manufacturing practices that take these factors into account. Increase In Ethical Consumption The numbers show that ethical consumption is on the rise. In a 2017 study by Unilever, 33 percent of consumers reported choosing to buy and support brands that they believe are doing social or environmental good. In the same study, 53 percent of shoppers in the United Kingdom and 78 percent in the United States said they feel better when they buy products that are ‘sustainably’ produced. There’s clear evidence that products from some Chinese companies suffer from cybersecurity vulnerabilities Though the aforementioned question that sparked this conversation centers around concerns with products made in China, there are many other countries where, for example, governments/dictators are extremely repressive to all or parts of their populations, whose products, such as oil, diamonds, minerals, etc., we happily consume. There are also a number of countries that are a threat in terms of cybersecurity. It may be naive and simplistic to single out Chinese manufacturers. Impact On Physical Security Products Product buying decisions based on factors other than product functionality, quality and price are also starting to permeate the security marketplace. While this hasn't been a large focus area from the business-to-business consumption side, it's something that should be considered for commercial security products for a variety of reasons. Hardware hacks are more difficult to pull off and potentially more devastating" There’s clear evidence that products from some Chinese companies suffer from cybersecurity vulnerabilities. Last fall, 30 U.S. companies, including Apple and Amazon, were potentially compromised when it was discovered that a tiny microchip in the motherboard of servers built in China that weren't a part of the original specification. According to a Bloomberg report, “This attack was something graver than the software-based incidents the world has grown accustomed to seeing. Hardware hacks are more difficult to pull off and potentially more devastating, promising the kind of long-term, stealth access that spy agencies are willing to invest millions of dollars and many years to get.” This, along with many other incidents, are changing the considerations behind purchasing decisions even in the physical security industry. Given that physical security products in general have been lax on cybersecurity, this is a welcome change. Combating Tech-Specific Threats In early January, members of the U.S. Senate introduced bipartisan legislation to help combat tech-specific threats to national security posed by foreign actors and ensure U.S. technological supremacy by improving interagency coordination across the U.S. government. The bill creates the Office of Critical Technologies & Security at the White House, an indication that this issue is of critical importance to a number of players across the tech sector. Members of the U.S. Senate introduced bipartisan legislation to help combat tech-specific threats to national security posed by foreign actors To address a significant number of concerns around ethical production, there are certifications such as ISO 26000 which provides guidance on social responsibility by addressing accountability, transparency, ethical behavior, respect for stakeholder interests, respect for rule of law, respect for international norms of behavior and respect for human rights. While still emerging within physical security, companies that adhere to these and other standards do exist in the marketplace. Not Buying Products Vulnerable To Cyberattacks It may be counter-productive, even irresponsible, to brand all products from an entire country as unfit for purchasing. Some manufacturers’ products may be ethically questionable, or more vulnerable to cyberattacks than others; so not buying products made by those companies would make sense. The physical security industry might be playing a bit of catch up on this front, but I think we're beginning to see a shift toward this kind of responsible buying behavior.
Today’s security industry technology standards create a common framework for achieving predictable performance. Systems are made more secure and easier to install, use and integrate with other devices. Standards are also intended to be living documents, open to continual refinements to benefit manufacturers, integrators and end users. An excellent example is the Open Supervised Data Protocol (OSDP), which is now the industry’s gold standard for physical access control installations. It was designed to offer a higher level of security with more flexible options than the aging defacto Weigand wiring standard. Updating OSDP-Readers Simultaneously One recent addition enables end users to push firmware and software updates to thousands of OSDP-enabled card readers simultaneouslyOSDP, first introduced in 2011 by the Security Industry Association (SIA), continues to evolve with significant manufacturer input. One recent addition enables end users to push firmware and/or software updates to a few or thousands of OSDP-enabled card readers simultaneously. Weigand technology requires updates to be made one at a time at each reader. Regularly changing reader encryption keys is an excellent way to enhance facility security. It’s easy using the OSDP file transfer capability and the latest DESFire EV2 credentials containing multiple encryption keys. You can transfer the next code on the card to all readers and the job is done. And there’s no need to create a new card for each user or reprogram each individual reader. AES-128 Encryption Ensures Cybersecurity It’s time to migrate entirely away from Weigand technology. If greater security, convenience and reduced labor from the latest OSDP updates isn’t reason enough, here are a few more things to consider. The 40-year-old Weigand protocol provides no signal encryption, making it easy for hackers to capture the raw data transmitted between cards and readers. OSDP readers support AES-128 encryption while providing continuous monitoring of wires to guard against cybercriminals. Weigand reader installations require homerun cable pulls from the control panel to each peripheral device. OSDP readers can be daisy chained, providing additional savings on cabling and installation time. Weigand technology is simply too slow to work with today’s most versatile and secure card technologies. OSDP readers work with virtually all modern access control cards. The OSDP standard also works with biometric devices; Weigand does not. Meeting Requirements Of FICAM Guidelines SIA is pushing to make the latest OSDP version a standard recognized by the ANSI, a move to enhance the global competitiveness of U.S. security businessesAlso, OSDP is becoming a must-have standard for organizations demanding the highest security levels. The standard meets requirements of the Federal Identity, Credential and Access Management (FICAM) guidelines that affect how the access control industry does business with the federal government. SIA is pushing to make the latest OSDP version a standard recognized by the American National Standard Institute (ANSI), a move to enhance the global competitiveness of U.S. security businesses. There’s still a large worldwide reader installation base that works solely with the Weigand protocol. Admittedly, changing them all at one time may be prohibitively expensive; however, standards should be viewed as a journey, not a destination. That’s why a measured migration is the right choice for many organizations. Begin by securing the perimeter. Replace only the outside-facing Weigand readers. As long as the walls are secured, the inside can remain a softer target until OSDP-compatible readers can be added indoors. The case for moving to OSDP as a standard is compelling. It offers our industry the opportunity to design access control software and products that provide what end users want most – greater security, flexibility and convenience.
Security beat
Choosing the right server for a video surveillance application comes down to one question: What does the customer expect from the system? Is it a retail location with two cameras that only needs video stored for 24 hours? Does the system need failover protection? What are the ramifications if a system goes down? Does business have to stop? How fast does the customer need to have access to video? Is it a regulated industry where immediate access is a requirement? How mission-critical is the video system to operations? Mission Critical Video Surveillance Solutions Such questions can point video system designers to the right technology for an application, and a manufacturer and reseller with a wide product offering ensure that the perfect solution is available and can be shipped quickly. It’s important to remember that this is not a “one size fits all” marketplace. Questions need to be asked on what an appropriate server solution will provide for the customer 1) JBOD - It stands for "just a bunch of disks" and refers to a collection of hard disks that have not been configured to work together. This approach is typical of stand-alone systems such as a retailer who has one or two cameras recording locally at a remote location, and who have a tolerance for occasionally losing video footage. 2) RAID 5/6 is a redundant array of independent disks in which data is stored across all the disks. The configuration provides more redundancy and reliability, better balance of disk usage, and more throughput and performance. RAID 5/6 is a redundant array of independent disks in which data is stored across all the disks 3) SAN or storage area network is a type of centralized storage providing enhanced accessibility to disk arrays. SAN provides high performance but is not as easy to expand. It is also less expensive than NAS systems. 4) NAS or network-attached storage is another type of centralized data storage. NAS systems are networked appliances containing storage drives. Benefits include faster data access, easier administration and simple configuration. NAS systems are easier to expand than SAN but provide less performance. NAS systems fit well in situations where customers have massive storage needs (or expect to in the future.) These are applications with lots of cameras and a need to retain high-frame-rate video for 180 days or longer. Typical uses include sports arenas, large cities, universities, corporate campuses and airports. Immediate Access To Video Highly available systems, such as SAN or NAS, are needed in any regulated industry. For example, in the cannabis grower market, an end user might need immediate access to video to show a compliance regulator. Gaming is another market in which immediate access to video is critical, and, for example, if a video system goes down at a table game, the gaming has to shut down, which is an expensive prospect to the casino. Therefore, reliability is critical. Video’s benefits beyond safety and security can also help to justify the costs of more expensive system Importance Of Video In Risk Mitigation In some instances, video is used primarily to manage risk, for example in litigation (or to avoid litigation) in a slip-and-fall claim or other court action. This is referred to as Loss Prevention. The ability to save thousands of dollars (or millions) by averting an expensive legal verdict can go a long way toward justifying the costs of systems. Video’s benefits beyond safety and security, such as for marketing and business analytics, can also help to justify the costs of more expensive systems. Identifying The Right Video Server Equipment Offering a variety of choices, and adapting those systems to specific applications, ensures customer satisfaction “A tradeoff of cost and needed functionality is at the center of decisions when buying server systems for video applications,” says Tom Larson, Chief Technology Officer, BCDVideo. “Identifying specifically what the customer needs from the system, and how important it is to meet those needs, points to the right choice in video server equipment. "Various technologies have advantages and some downsides, and it is the customer’s need for those advantages (and tolerance for the downsides) that determines which server equipment is right for the job.” Offering a variety of choices, and adapting those systems to specific applications, ensures customer satisfaction. The systems builder can help integrators analyze the site and project requirements and translate those into the right equipment and networking choices. What does the customer need and how much are they willing to pay for it? The real determination is “how important is the video?”
Security is arguably at the heart of the United States partial government shutdown: President Trump’s demand for $5.6 billion to start building a wall along the southern border with Mexico is the major bone of contention as gridlock in Washington prevents passage of a spending bill to keep the government in full operation. The partial government shutdown has affected security in other ways, too, and some of the impact could continue long after the impasse is settled. Some 800,000 federal employees are impacted, some on full or partial leave as a result of the shutdown and others working without knowing when they will get paid. Cybersecurity Initiatives Delayed Furloughed federal employees tasked with cybersecurity are not on hand to address the constant threat to government IT systems from possible hackers and other bad actors. In fact, hackers may decide the government shutdown is a vulnerable time to launch an attack. Data capture form to appear here! Hackers may decide the government shutdown is a vulnerable time to launch an attack Specifically, the new Cybersecurity Infrastructure Security Agency, launched last fall, is operating with a skeleton staff. If the shutdown encourages cybersecurity experts to seek other employment, the resulting drain of “knowledge capital” could be a lasting detriment. New cybersecurity initiatives are also being delayed, such as the 21st Century Integrated Digital Experience Act, aimed at creating a baseline of security defense across government web sites. Some government websites have had their Transport Layer Security (TLS) encryption certificates expire during the shutdown. Impact On TSA Agents Although Transportation Security Administration (TSA) agents remain on the job at major airports, they will not be paid again until after the shutdown is over. The resulting negative impact on morale has arguably slowed down airport security operations, although airports have not reported any major problems. In addition, some agents have called in “sick” and/or sought other employment to provide income during the shutdown. In the Dallas-Fort Worth airport, the number of agents calling out sick reportedly increased by 200% to 300%. The absences can aggravate existing TSA staffing shortages. Impact On Border Protection Agents Customs and border protection agents are also on the job with no assurance of when they will be paid. Other immigration agents in the Department of Homeland Security are also currently without pay. Hearings on immigration cases are being canceled, which can result in a large backlog to be addressed after the shutdown ends. Customs and border protection agents are also on the job with no assurance of when they will be paid What About Worker Documentation? A consequence of the shutdown is unavailability of the government’s E-Verify system, which is used to verify a worker’s immigration status prior to being hired by an employer. During the lapse in government appropriations, employers will not be able to access their E-Verify accounts, create an E-Verify case, edit company information, terminate accounts, run reports, etc. Long-Term Impact On Government Employment The longer the shutdown continues, the more employees will be encouraged to seek work elsewhere The shutdown may lead federal employees to seek work in the private sector, where their paycheck is not likely to be delayed because of a political impasse. The longer the shutdown continues, the more employees will be encouraged to seek work elsewhere, whether on a temporary basis or as a permanent alternative. Manpower shortages can translate into security risks. Trump has argued for funding of the border wall on security and humanitarian grounds and has sought to put pressure on newly empowered Democrats. However, adding physical barriers at the border is only part of the solution to border security, says the conservative Heritage Foundation. Also needed are improved technology to monitor the border and appropriately equipped border patrol agents. Holistic Approach To Border Security This holistic approach of combining barriers, technology, and people is the cost-effective way to secure the border, says Heritage Foundation. It’s also important to enforce immigration laws, and border security does nothing to stop visa overstays, another source of illegal immigration. The Democratic opposition has said Trump’s urgent call to build the wall is a “manufactured crisis,” and the wall would be “immoral” and “ineffective.” Weeks into the impasse, there is no end in sight.
Security is among the defining topics at the Consumer Electronics Show (CES) 2019 this week in Las Vegas. More than 4,500 exhibiting companies are participating, including some 1,200 startups, highlighting the next wave of innovation in consumer electronics – and security. Twenty-four product categories at CES feature solutions to transform how consumers live, work and play. Technologies being highlighted include 5G connectivity, artificial intelligence (AI), augmented and virtual reality, smart homes, smart cities, and machine intelligence. Video is an important element at CES. This year, the focus is on intelligent video. For example, Eyecloud.ai, Santa Clara, Calif., is displaying a home security camera with on-device face recognition that uses AI. Powered by a 12-core Intel Movidius VPU (video processing unit), the camera combines AI-on-the-edge with easy setup and wirefree operation for up to six months per battery charge. On-Device Artificial Intelligence On-device AI is the next big trend in smart home surveillance, and deep neural networks will drive the future of do-it-yourself home automation SimCam, an Intel partner, demonstrates how the Intel Movidius VPU can turn a security camera into ‘the ultimate vision-based sensor’. On-device AI is the next big trend in smart home surveillance, and deep neural networks will drive the future of do-it-yourself home automation. A variety of other residential video systems are also on display at CES. For example, Swann Security is displaying 4K wired security systems featuring Google integration, a wireless smart security camera with True Detect heat-based PIR (photo infrared) motion detection, a video doorbell and chime with two-way talk, and indoor and outdoor wi-fi cameras with Alexa integrations. Intelligent Automotive Solutions Camera system-on-chip (SoC) company Ambarella is introducing the new CV25 camera SoC at CES. It combines advanced image processing, high-resolution video encoding and CVflow computer vision (video analytics) processing in a single, extremely low-power design. The CVflow architecture provides Deep Neural Network (DNN) processing required for a new generation of affordable and intelligent home monitoring, professional surveillance and aftermarket automotive solutions. CV25 offers half the performance of Ambarella’s previously released CV22 chip, but the new chip’s lower cost will bring intelligent cameras to a price point desirable for home systems. All Ambarella’s chips have hardware-based cybersecurity. A suite of advanced cybersecurity features protects against hacking, including secure boot, TrustZone, and I/O virtualization. Based on 10nm ultra-low power processing technology, the CV25 chip is optimized for wirefree cameras applications that require long battery life and small form factors. Camera system-on-chip (SoC) company Ambarella is introducing the new CV25 camera SoC at CES Virtual Security Guards Elsewhere, the Deep Sentinel home security system applies video and AI to predict residential break-ins ‘before they happen’. The Pleasanton, Calif.-based tech startup uses ‘AI-infused security cameras’ to keep an eye on your home. Three wireless 1080p full HD cameras provide night vision and PIR motion sensing, connected by a smart hub. Using proprietary artificial intelligence, the cameras act as virtual guards, watching activity around a house and providing alerts to situations that may lead to burglaries, break-ins, package thefts and other dangers. My Safe Patrol is an AI-driven platform that analyses data aggregated from security personnel, citizen alert systems and IoT smart devices, and responds with geolocated alerts in real-time. My Safe Patrol effectively supports the security/safety ecosystem of a building, a campus, a city or a district through a dynamic dashboard that helps command and control operations manage and deploy security plans. AI-Integrated Devices Showcased solutions include Smart Living integration of video surveillance applications to enable real-time two-way audio and video streaming simultaneously MicroVision, Redmond, Wash., showcases an interactive display engine for AI-connected devices, providing an integrated solution for projected display and interactivity through multi-point touch and air gestures. MicroVision’s new consumer 3D LiDAR engine provides high-fidelity spatial awareness to smart home hubs, for input to smart devices such as lighting, security, entertainment, and thermostats. The Internet of Things (IoT) is another big topic at CES, and ThroughTek Co., Ltd., Taiwan, demonstrates IoT developments to transmit voice, video and data over both wide- and narrow-band channels in smart home applications. Showcased solutions include Smart Living integration of video surveillance applications combined with voice assistant to companion robots, wireless doorbells, and battery cameras to enable real-time two-way audio and video streaming simultaneously. Advanced Capacitive Touchscreen Decayeux Group, a European manufacturer of mailboxes and high security doors, is displaying MyColisBox, a secure and connected parcel box delivery system designed to provide online shoppers a secure pickup point accessible by a PIN code sent via SMS message to a smartphone. Walter is the new mobile app for MyColisBox. Kwikset, a division of Spectrum Brands, showcases its smart lock portfolio – including three new smart locks – in the CES Smart Home Marketplace. Kwikset is showing the SmartCode 888, Kwikset Convert, Obsidian, and new designs of the SmartCode 914 and SmartCode 916, as well as a new wi-fi lock. Baldwin, Kwikset’s ‘luxury lock’ sister company, is offering a preview of its new TouchScreen Collection, launching this summer, available in five styles and featuring Advanced Capacitive Touchscreen technology. The Internet of Things (IoT) is another big topic at CES, with many companies demonstrating IoT developments Cyber Security Standards Privacy is increasingly a concern in the consumer space, and Private Discuss, from PIMAN Security, is a premium, secure, white label communication solution. Their active AI-powered defense architecture provides encrypted audio and video calls, messaging and file sharing. It renders a confidential, secure messaging platform that adheres to the highest standards of cybersecurity. FLIR provides virtual reality demonstrations at their CES booth, allowing attendees to put on a virtual fire helmet and try out a FLIR camera in a real-world residential fire response scenario. Participants may also use a FLIR optical gas imaging camera virtually to stop fugitive emissions in a natural gas refinery. Booth visitors may also take “thermal selfies” to post on social media.
Case studies
Integrity Security Group is using SmartTask’s SmartForms to gain added visibility and dramatically cut down on its administrative burden. Having adopted the employee scheduling and mobile workforce management software last year for the provision of proof of attendance, control room management and staff rostering, the company is now using its electronic data capture functionality to streamline a range of operational processes. Initially, SmartForms are being used for vacant property and mobile patrol inspections as well as daily vehicle checks, already saving more than 15 hours of admin a month. SmartTask SmartForms The SmartForms replace previous paper-based processes that were increasingly difficult to manage by the office-based admin team “We are now using the SmartTask SmartForms to help reduce administration, capture critical work data and enforce health and safety procedures,” explains James Chittil, General Manager at Integrity Security Group. “We are constantly looking at clever ways to take advantage of the software’s rich functionality, so we can continue to simplify and enhance the way we operate.” The SmartForms replace previous paper-based processes that were increasingly difficult to manage by the office-based admin team. All reporting for vacant property and mobile patrol inspections – for both scheduled patrols and alarm activations – are now completed using a SmartTask-enabled smartphone. By electronically capturing all relevant information, including photo evidence, Integrity can quickly provide customers with a status update and details of all undertaken work as well as respond to any identified issues. Vehicle Checks And Fleet Management Meanwhile, daily vehicle checks for Integrity’s fleet of vans are now completed using a specially-developed SmartForm, so the company can instantly see if drivers are complying with this health and safety procedure. Any vehicle-related problems or damage can be raised by the driver and actioned immediately by the admin team to mitigate fleet risk. Mileage data is also captured through the software, enabling maintenance requirements to be tracked and scheduled at appropriate intervals. “The SmartForms are enabling us to dramatically reduce paperwork and remove manual processes. This is making it much simpler for both our security officers in the field and our office-based admin team to capture, collate and communicate essential operational data. This is not only helping us make better use of our valuable resources, but also enhance the service we are providing to customers,” added James Chittil. Paul Ridden, CEO of SmartTask commented: “Our experience within the security sector means we are continually developing new functionality that overcome real-world problems for our customers. This is the reason we are working in partnership with a growing number of security businesses who recognize the value they can gain and the benefits they can achieve from using the SmartTask software.” Integrity selected SmartTask to replace an outdated time and attendance system, enabling it to effectively monitor the whereabouts and welfare of staff Lone Worker Protection Integrity selected SmartTask to replace an outdated time and attendance system, enabling it to effectively monitor the whereabouts and welfare of staff as part of its commitment to lone worker protection. The company is also using the intelligent rostering functionality to streamline internal planning processes, while the interactive dashboard supported the launch of a dedicated, out-of-hours control room operation by providing a live view of all scheduled shifts and expected or missed check calls. SmartTask is an advanced and simple-to-use employee scheduling and mobile workforce management solution that enables security companies to better plan and manage their workers, so they are at the right place, at the right time. The cloud-based software solution combines intelligent rostering, live monitoring and integrated proof of attendance across both static and mobile teams, making it the ideal tool to improve operational control, enhance customer satisfaction, and support duty of care to staff.
Allot Communications Ltd., a global provider of innovative network intelligence and security solutions for service providers and enterprises worldwide, announces that Safaricom will be implementing a convergent network solution for its fixed and mobile customers. The tailored Allot solution features network analytics, advanced charging capabilities as well as Network Security and protection against DDoS. “We have a long and valued relationship with Allot,” said Thibaud Rerolle, Safaricom’s Chief Technology Officer. “With the visibility, control and security solutions provided by Allot, we will deliver added value with heightened quality of experience and protection to our customers from the rising cybersecurity threats, including DDoS attacks, phishing and Cryptojacking.” Protect Service Availability Proactively optimize network resources and customer service plans to maximize revenues By activating Allot’s network intelligence and security technologies, Safaricom is now better able to: Protect service availability and quality by blocking inbound and outbound DDoS attacks, Enhance quality of experience (QoE) through improved streaming quality, Proactively optimize network resources and customer service plans to maximize revenues, Turn detailed network, application and user data into actionable insights to drive customer satisfaction, and Save on CAPEX costs. “Safaricom joins several of the world’s largest global Tier 1 operators with its deployment of Allot,” comments Ran Fridman, EVP Global Sales at Allot. “I am confident the combined DDoS Secure and NetworkSecure convergent solution will bring value to Safaricom and its customers through a better, safer user experience as well as protection against a variety of online threats.”
HID Global, globally renowned trusted identity solutions provider, and Phunware, Inc., a fully integrated enterprise cloud platform for mobile that provides products, solutions, data and services for brands worldwide, has announced their collaboration to improve the experience for hospital patients and visitors to find their way within medical facilities, using wayfinding on their mobile phones. Wayfinding is indoor navigation to guide a person step-by-step on the way to a desired destination. Wayfinding And HID Location Services Phunware and HID are addressing the need of healthcare institutions to deploy standardised technology "The combination of Phunware’s market-leading wayfinding and mobile engagement capabilities with innovative HID Location Services will ultimately revolutionize wayfinding within healthcare institutions,” said Phunware co-founder and CEO Alan S. Knitowski. “It’s easy for visitors and patients to get lost in hospitals, and every time they do it puts appointment times and patient satisfaction at risk. With our location-aware app on a mobile device, we equip the visitor to get instant, turn-by-turn navigation that creates a better experience than that which is currently available on the market.” Phunware and HID are addressing the need of healthcare institutions to deploy standardized technology to provide a better wayfinding and visitor engagement experience inside the hospital, across campus and even in parking lots. Unified Healthcare IoT Solutions Healthcare organisations can easily lay out the foundation for IoT applications, such as wayfinding" “Wayfinding is one more application that we are integrating into HID’s unified healthcare IoT solution to make it easier for healthcare systems to manage a growing demand for automated and streamlined experiences,” said Rom Eizenberg, Vice President of Sales, Bluvision, part of HID Global. “With HID technologies, we have changed the location-aware landscape, delivering location as a service. Now, healthcare organizations can easily lay out the foundation for IoT applications, such as wayfinding.” Healthcare IoT-Enabled Platform HID’s healthcare IoT solution-enablement platform simplifies the delivery of real-time location of clinicians, patients and devices. The platform is enabled by Bluvision (part of HID Global). Multiscreen-as-a-Service (MaaS) Platform Phunware’s Multiscreen-as-a-Service (MaaS) platform also provides enterprise-level mobile wayfinding, engagement, data and more for other vertical markets, including retail, residential, hospitality, media and entertainment and more.
Exabeam, the next-gen SIEM company, announces that NTT DATA Corporation (NTT DATA), its partner and one of the providers of technology and services for government and business, has chosen to secure its global operations using Exabeam’s Security Management Platform (SMP), which provides unlimited data collection, machine learning and analytics for modern cyber threat detection and response. NTT DATA’s internal system is used throughout more than 50 countries and regions, 210 cities and by 34,500 employees in Japan and 75,500 employees overseas. It is a fast-moving company that has acquired many businesses over the last five to 10 years, resulting in the inheritance of a number of different legacy SIEM platforms. However, these solutions were lacking, and NTT Data wasn’t obtaining the visibility it needed to keep pace with modern cyberthreats. Disparate Legacy Systems Exabeam was already our valued partner, and we were so confident in the company’s security solution" “Exabeam was already our valued partner, and we were so confident in the company’s security solution, we decided to use it ourselves, to remove complexity and unify our disparate legacy systems that were ineffective at protecting against modern threats,” said Hiroshi Honjo, head of Cyber Security and Governance at NTT DATA. “Having Exabeam’s unlimited data lake and attractive pricing model made the difference for our large organization.” Exabeam’s SMP provides NTT DATA with scalable, behavioral modeling, machine learning, and advanced analytics for comprehensive insider and entity threat detection throughout Japan, APAC, North America, and Europe. This functionality was vital to the NTT DATA team because they required greater visibility into potential cyberthreats throughout the organization and in all locations around the world. Automated Incident Response “NTT DATA’s journey was a unique one, since they had multiple legacy logging platforms in use globally. Exabeam was able to replace or consolidate each system using our next generation platform, and we accomplished the initial rollout in a matter of months,” said Nir Polak, CEO, Exabeam. “The swiftness of that transition is critical to maintaining secure operations, especially when dealing with such a geographically dispersed enterprise.” Automated incident response allows teams to respond to security incidents rapidly and with less effort Automated incident response allows teams to respond to security incidents rapidly and with less effort. At the SMP’s foundation is the Exabeam security data lake, designed to store all event logs at a predictable and flat price. This frees the NTT DATA security team from manually analyzing data logs – and instead they can focus on quickly identifying and responding to security threats. SIEM Solution According to Honjo, “The second phase of our project will be to look at use cases and fine tune the SIEM solution to work for our business needs. Overall, we are very happy with how well Exabeam met our stated deadlines and how quickly we are able to realize value from the product. We look forward to introducing Exabeam to our global customers.” Recently, Exabeam was identified by Gartner, Inc. in the 2018 Magic Quadrant for Security Information and Event Management. The company was positioned as a Leader based on completeness of vision and ability to execute.
Round table discussion
The year ahead holds endless promise for the physical security industry, and much of that future will be determined by which technologies the industry embraces. The menu of possibilities is long – from artificial intelligence to the Internet of Things to the cloud and much more – and each technology trend has the potential to transform the market in its own way. We tapped into the collective expertise of our Expert Panel Roundtable to answer this question: What technology trend will have the biggest impact on the security market in 2019?
Cybersecurity continues to be a major theme in the physical security industry, but effective cybersecurity comes at a cost. Higher cost is contrary to another major trend in the market: lower product pricing, which some have characterized as a ‘race to the bottom’. Chinese manufacturers, whose products tend to have lower prices, have been the target of cybersecurity concerns and even a government ban. So what is the overall impact of cybersecurity on pricing trends in video products? We asked this week’s Expert Panel Roundtable: Are cybersecurity concerns slowing down the ‘race to the bottom’ (i.e., the dominance of lower-cost cameras)?
The new year 2019 is brimming with possibilities for the physical security industry, but will those possibilities prove to be good news or bad news for our market? Inevitably, it will be a combination of good and bad, but how much good and how bad? We wanted to check the temperature of the industry as it relates to expectations for the new year, so we asked this week’s Expert Panel Roundtable: How optimistic is your outlook for the physical security industry in 2019? Why?
White papers

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