CCTV surveillance

Proven solutions for mass notification of critical information in a variety of environments, the IP-SDMF and IP-DDS IP speakers from AtlasIED were recently selected as Best Classroom IP Speaker and Best Two-Sided IP Speaker, respectively, by Singlewire. Singlewire 2020 IP Speaker contest In its third year, the Singlewire 2020 IP Speaker contest recognizes best speaker solutions in a number of categories. The entrants were judged on their ability to communicate audio alerts that grab people’s attention and warn them about emergencies.  "We are thrilled to receive not one but two awards from Singlewire for our IP speaker solutions and recognized as a renowned company in the category,” said AtlasIED Vice President of IP Endpoints, Alex Puorro. IP-SDMF and IP-DDS IP speakers Our IP-SDMF and IP-DDS both excel at their ability to be easily heard in noisy environments" Alex adds, "Our IP-SDMF and IP-DDS both excel at their ability to be easily heard in noisy environments, and the addition of visual alerting makes them all the more effective at reliably communicating both daily and emergency information.”   Awarded as the Best Classroom IP Speaker, the IP-SDMF indoor wall-mounted IP speaker supports both audible and visual notifications to ensure messages are received in noisy environments like classrooms. Through the combination of audible and visual alerts, the IP-SDMF also complies with ADA Title II regulations.  IP speakers As the winner of the Best Two-Sided IP Speaker award from Singlewire, the IP-DDS IP speaker from AtlasIED is an indoor dual-sided display incorporating speakers and LCD displays that can present the time, as well as scrolling text. An integrated LED flasher provides additional visual notification. 

Panasonic is introducing the new i-PRO logo to its security cameras in the European market, starting with the newly launched X-Series of network security cameras with built-in AI capabilities. The i-PRO concept marks a new era and direction of flexible security products while underlining the established Panasonic brand values of innovation, image and product quality, and mission-critical reliability for low total cost of ownership of CCTV installations. i-PRO The centerpiece of the branding, the Nexus, symbolizes the central role i-PRO is taking in empowering customers by providing the information they need to make decisions. It is made up of a series of nodes — representing the raw data that i-PRO solutions capture and that underpin the critical insights which drive customers’ actions in the moments that matter. “Through the innovative use of technologies, we will extend our capabilities to provide vital information and intelligence to support those professionals who protect and save lives, providing a safer and more peaceful world,” said Norio Hitsuishi, Executive Officer and Director of Global Surveillance at Panasonic i-PRO Sensing Solutions Co., Ltd. Network security cameras The new i-PRO X-Series of network security cameras is the first example of this solutions approach making them ideal for the next generation of intelligent applications in business and society. With its built-in AI capabilities and open Software Development Kit, the camera range is designed for third party application development that can be tailored to a business customer’s needs. “In today’s fast-moving world, we need to be proactive with our security technology to focus on prevention rather than simply utilizing video as evidence following an incident,” said Gerard Figols, European Head of the Panasonic Security Business Unit. “By listening closely to our customers and working with our partners to develop security solutions to predict and meet their needs, our goal is to become the trusted next-generation security solutions provider.”

FLIR Systems, Inc. has announced a new addition to its premium Quasar line of PTZ cameras, the FLIR Quasar 4K 31x IR PTZ. The camera offers 4K visible resolution with 31x optical zoom paired with long-range, infrared illumination (IR) for low-light coverage up to 200 meters in challenging environments. FLIR Quasar 4K 31x IR PTZ camera With an expanded operating temperature range of -40 to 60 degrees Celsius/140 degrees Fahrenheit, IP66 for water and dust protection, and NEMA-4X (salt-tolerance) ratings, the Quasar 4K 31x IR PTZ camera is equipped for consistent operation in extreme weather conditions. Pan-Tilt de-icing and built-in lens wiper paired with remote-operated washer accessory systems, keep the camera functional and operational in remote or hard to access installations. Enhanced low-light visibility imaging The FLIR Quasar 4K 31x IR PTZ camera is a key addition to the Quasar premium family of products" “The FLIR Quasar 4K 31x IR PTZ camera is a key addition to the Quasar premium family of products, offering a longer-range option with excellent low-light visible imaging for critical infrastructure sites, remote facilities, or other large areas that require close monitoring in all conditions,” said Daniel Gundlach, Global Business Development, Solutions Business at FLIR Systems. He adds, “The camera is designed to withstand severe environmental conditions, while also providing the crisp images professionals need for real-time situational awareness and post-event evidentiary support.” Open platform compatibility Similar to other Quasar products, the Quasar 4K 31x IR PTZ camera maintains open platform compatibility and can be used with a large variety of third-party VMS solutions or FLIR United VMS. The Quasar 4K 31x IR PTZ camera includes industry standard security protocols and additional cyber security enhancements, including unique protection from log-in attacks, hardware and software authentication, and encryption to help keep facilities safe from cyber threats. FLIR Quasar 4K 31x IR PTZ cameras are available for purchase globally starting September 1 2020, from FLIR or authorized dealers.

The Security Industry Association (SIA) has selected 12 recipients for the inaugural SIA Women in Security Forum Scholarship – a program developed by the SIA Women in Security Forum designed to further educational opportunities and promote advancement for a diverse security workforce. Through this new scholarship – open to SIA members and student members – each awardee will receive $6,650 to use toward continuing education and professional development courses, conferences or webinars, SIA program offerings, repayment of student loan debt and/or other academic or education programs. “The SIA Women in Security Forum continues to break new ground, inspire me and many others and provide unique opportunities for the widest spectrum of people possible to thrive in this field through initiatives like this new scholarship offering,” said SIA CEO Don Erickson. “We congratulate this talented and historic first class of SIA Women in Security Forum Scholarship winners and look forward to celebrating their many accomplishments to come.” 2020 Scholarship winners The winners for the 2020 SIA Women in Security Forum Scholarship are: Ryane Burke, Partner Marketing and Events Manager, Identiv Margurie Evans, SIA student member; Event Security Lead, Phoenix Suns Antoinette King, Key Account Manager – end-user, Axis Communications Kavya Madhusudhan, Senior Project Engineer, Allegion Erin Mann, Customer Experience and Strategy Marketing Manager, Multifamily, Allegion Canada Inc. Daphne Navarro, SIA student member Sheethal Rao, Mechanical Engineer, Allegion Jenna Rolfe, SIA student member; Junior Readiness and Security Policy Officer, Global Affairs Canada Joneka Russell, Security Offer, Allied Universal Holly Sanson, Marketing Manager, ADT Commercial Kerri Sutherland, Human Resources Business Partner, Axis Communications Rachel Wyatt-Swanson, Director of Business Development, Cherokee Nation Security & Defense These honorees were selected with the help of SIA’s Scholarship Selection Committee – a group comprised of volunteers from the SIA Women in Security Forum and SIA’s Human Resources Committee. SIA thanks the scholarship committee and its chairs for their work in evaluating the 2020 scholarship applications. The leadership of women SIA’s Women in Security Forum works to engage all security professionals to promote the leadership of women SIA’s Women in Security Forum works to engage all security professionals to promote, recruit and cultivate the leadership of women for a more inclusive and diversified industry. The forum’s key efforts and activities – in addition to the scholarship – include the SIA Progress Award, which celebrates individuals who advance opportunities and pave the way to success for women in the security industry. Activities also include a quarterly virtual education series; collaborative projects with other organizations that seek to empower women in the security and technology fields; sponsorship of the Women in Biometrics Awards. Biometric identity and security industry The initiative recognizes distinguished females in the biometric identity and security industry; thought leadership opportunities; and engaging networking and professional growth events. The SIA Women in Security Forum is open to all employees of SIA member companies. The 2020 SIA Women in Security Forum Scholarship is generously supported by Diamond Level donor Axis Communications; Emerald Level donors Alarm.com, Allegion, Altronix and BCD International; Ruby Level donors Integrated Security Technologies, Brivo and Securitas. Donors Also, Sapphire Level donors Maureen Carlo, director of strategic alliances at BCD International, Ted Curtin, president of Repworks, Martha Entwistle, Women in Security Forum member, SIA CEO Don Erickson, John Gallagher, vice president of marketing at Viakoo, John Nemerofsky, chief operating officer at SAGE Integration, GSA Schedules Inc. Additionally, also supported by SAGE Integration, Security Specifiers, SoundSecure and Imperial Capital; and scholarship program affiliates SDM, SecurityInfoWatch, Security Matters, Security Sales & Integration and Security Systems News.

Revader Security has agreed a strategic partnership with Dynamic CCTV, a trade supplier of professional CCTV to the security industry. Revader Security’s range of products include Transit rapid redeployable cameras which are straightforward to install in virtually any location and can be rapidly repositioned to respond to changing security demands. Powered by battery or mains, footage can be viewed and downloaded over wireless and mobile networks. Remote monitoring solutions The company also produces a range of mobile power solutions (PowerPaks) and a range of accessories to interface with the redeployable CCTV products. Revader Security has also developed a range of diesel and battery powered rapid deployment CCTV towers which are proving increasingly popular with end users and the security trade as a rental opportunity. Dynamic CCTV will promote, supply and support Revader Security’s range of products As complete surveillance, recording and remote monitoring solutions, they are ideal for deployment into situations where little or no existing infrastructure is present. Dynamic CCTV will promote, supply and support Revader Security’s range of products with trade customers across the UK, drawing on over 25 years’ experience in the marketplace as one of the suppliers of CCTV to the security industry. Digital recording systems Dynamic CCTV is a Hikvision UK authorized distributor, providing the latest innovative CCTV equipment at very competitive pricing - including Digital Recording Systems, IP Cameras and CCTV monitoring equipment, along with products from other manufacturers such as TP-Link, GJD, Iiyama, TOA, Ubiquiti and Veracity. Stuart Caldecourt, Managing Director at Revader Security commented: “We are delighted to be partnering with Dynamic CCTV, who have an outstanding track record in the supply of professional CCTV products across the UK – and an impressive engineering and support capability proven over many years.”

Calculating video storage can be a challenge, especially with the widespread use of higher megapixel cameras, which can quickly consume storage space while bandwidth constraints can impact video clarity. Because of this, it’s important to consider a few factors when determining video storage needs. First, the number of cameras that will be part of the system and the resolution of each camera. Second, the amount of archived video the customer will store and the duration. Some end-users need to retain high-quality video for 30 days, 60 days or longer. In addition, specific industries require the retention of surveillance video for a set number of days. For example, in the cruise industry that requirement is 120 days. Financial institutions must retain their video for at least 180 days. Compliance requirements can also change from one year to the next, meaning that storage systems need to have additional capacity to handle future scalability. This can happen one year, two years or three years after the initial system installation. Video analytics Future software patches should be accounted for, as they are essential to help protect a system Few security integrators also realize that video analytics typically requires greater horsepower. The average CPU alone cannot handle all that data, meaning that Quadro and Tesla video cards need to be used, which in turn increases the storage requirements. Another factor to consider is the full impact of a software patch, which can quickly consume 20 percent of the CPU capacity. Future software patches should be accounted for, as they are essential to help protect a system from being hacked and should not be skipped out because of the impact on the storage system. Video storage needs As a result, video storage can be expensive and also difficult to calculate. This is why it is critical to make sure that security integrators accurately calculate video storage needs the first time, plus include additional space for future scalability as part of those calculations. BCDVideo provides a custom bandwidth and storage calculator to ensure the calculations are accurate and guarantees its systems will work as promised. A wrong calculation can quickly turn a system that one thought could handle a customer’s storage requirements for years to come into one that is obsolete.

Smart security is advancing rapidly. As AI and 4K rise in adoption on smart video cameras, these higher video resolutions are driving the demand for more data to be stored on-camera. AI and smart video promise to extract greater insights from security video. Complex, extensive camera networks will already require a large amount of data storage, particularly if this is 24/7 monitoring from smart video-enabled devices. With 4K-compliant cameras projected to make up over 24% of all network cameras shipped by 2023 – there is a fast-growing desire for reliable storage on-board security cameras. The question for businesses is: do they look to break up their existing smart video network, by separating and compartmentalising cameras to handle data requirements, or do they increase its storage capabilities? As some people begin to venture out and return to work following initial COVID-19 measures, we are also seeing demand for thermal imaging technology increase. New technology like this combined with more of these always-on systems being rolled out, means organizations will need to carefully consider their smart video strategy. Newer edge computing will play an important role in capturing, collecting, and analyzing data and there are some key trends you can expect to see as a result of this evolution. There are many more types of cameras being used today, such as body cameras, dashboard cameras, and new Internet of Things (IoT) devices and sensors. Video data is so rich nowadays, you can analyze it and deduce a lot of valuable information in real-time, instead of post-event. Edge computing and smart security As public cloud adoption grew, companies and organizations saw the platform as a centralized location for big data. However, recently there’s been opposition to that trend. Instead we are now seeing data processed at the edge, rather than in the cloud. There is one main reason for this change in preference: latency. Newer edge computing will play an important role in capturing, collecting, and analyzing data Latency is an important consideration when trying to carry out real-time pattern recognition. It’s very difficult for cameras to process data – 4K surveillance video recorded 24/7 – if it has to go back to a centralized data center hundreds of miles away. This data analysis needs to happen quickly in order to be timely and applicable to dynamic situations, such as public safety. By storing relevant data at the edge, AI inferencing can happen much faster. Doing so can lead to safer communities, more effective operations, and smarter infrastructure. UHD and storage AI-enabled applications and capabilities, such as pattern recognition, depend on high-definition resolutions such as 4K – also known as Ultra High Definition (UHD). This detailed data has a major impact on storage – both the capacity and speeds at which it needs to be written, and the network. Compared to HD, 4K video has much higher storage requirements and we even have 8K on the horizon. As we know, 4K video has four times the number of pixels as HD video. In addition, 4K compliant video supports 8, 10, and 12 bits per channel that translate to 24-, 30- or 36-bit color depth per pixel. A similar pattern holds for HD — more color using 24 bits or less color using 10 or 12 bits in color depth per pixel. Altogether, there is up to a 5.7x increase in bits generated by 4K vs. 1080 pixel video. Larger video files place new demands on data infrastructure for both video production and surveillance. Which means investing in data infrastructure becomes a key consideration when looking into smart security. Always-on connectivity Whether designing solutions that have limited connectivity or ultra-fast 5G capabilities, most smart security solutions need to operate 24/7, regardless of their environment. Yet, on occasion, the underlying hardware and software systems fail. In the event of this, it is important to establish a failover process to ensure continued operation or restore data after a failure, including everything from traffic control to sensors to camera feeds and more. Consider the example of a hospital with dozens or even over a hundred cameras connected to a centralized recorder via IP. If the Ethernet goes down, no video can be captured. Such an event could pose a serious threat to the safety and security of hospital patients and staff. For this reason, microSD cards are used in cameras to enable continuous recording. Software tools – powered by AI – can then “patch” missing data streams with the content captured on the card to ensure the video stream can be viewed chronologically with no content gaps. Thermal imaging Health and safety is the number one priority for all organizations as people return to work and public spaces. Some organizations are deploying thermal imaging to help screen individuals for symptoms as they return. Organizations that operate with warehouses, depots and assembly lines will traditionally have large amounts of cameras located outside of the entrance. With thermal imaging smart video in place, these cameras can now serve a dual purpose as a screening device. The thermal imaging technology is capable of detecting elevated body temperatures, with 10-25 workers being scanned in one shot, from one camera – making it an efficient and accurate process. This way, staff can use the information to help identify people who may need further screening, testing, and/or isolation before returning to work. There are many more types of cameras being used today, such as body cameras, dashboard cameras, and new Internet of Things (IoT) devices While this may not increase data storage requirements, it can change your retention policies and practices. Smart security today is about utilising AI and edge computing, to deliver an always-on, high-resolution video provision that can help keep people safe 24/7. These trends increase the demands and importance of monitoring, which means requirements of the supporting data infrastructure improve to match that, including the ability to proactively manage the infrastructure to help ensure reliable operation. Companies need to make sure they have considered all the storage and policy challenges as part of their smart security strategy for the future.  

Across the world, the impact of the current pandemic has majorly disrupted how we function in our everyday lives, as a society, and the ways in which we do our jobs. Throughout, our personal safety and wellbeing, as well as that of our families, neighbours and colleagues, has been paramount - and adapting our day-to-day lives to meet social distancing measures has been a learning curve for us all. As we start to reassemble normal life, precautionary measures will continue to be put in place to achieve the universal aim of mitigating the spread of the virus as much as possible. As different countries reach new stages of this process, some parts of the world continue to live and work in lockdown, while some are beginning to open up. This means governments, as well as businesses and organizations, will need to think beyond one-way systems and sanitation stations to contain the risk of infection as more people begin to return to the outside world. Tracing the spread of COVID-19 Of course, this will need to be driven by higher-level support from leaders in government, healthcare and technology to develop innovative ways of tracking and tracing the spread of COVID-19. From contact tracing solutions, to self-reporting apps and thermal screening cameras – governments and businesses across Europe have a new responsibility to seek and reinforce the most effective ways to ensure people’s safety. These measures are particularly pertinent to those reopening their doors as lockdown eases, and those returning to a daily routine of commuting to and serviced office spaces. As more and more people begin to move through public and commercial areas, we will rely more on technology to run in the background to ensure safety and wellbeing is monitored - much like that of the everyday CCTV camera. Thermal temperature screening cameras One piece of technology that we can expect to see as more commonplace is the thermal temperature screening cameras and monitoring system. An example of this kind of device, is D-Link’s recently launched all-in-one, intelligent fever screening kit – which includes a dual-lens thermographic camera, blackbody calibrator, as well as integrated management software. Governments, as well as businesses and organizations, will need to think beyond one-way systems and sanitation stations to contain the risk of infection The premise of temperature screening cameras like this one, is to harness thermal imaging technology coupling it with AI to identify if a person is experiencing elevated temperatures, and raise the alarm automatically when someone at risk of spreading is detected. To monitor the progression or depletion of COVID-19, technologies such as AI facial recognition will play an important role in mitigating the risks of the virus spreading. Thermal cameras that use AI can easily capture and manage employee’s temperature and stop their entrance if a fever is detected. For this reason, such devices are normally installed in a doorway or entrance to a building to quickly detect and identify those displaying symptoms before entering a building. This type of surveillance will be detrimental to the management of COVID-19 in the world of a ‘new normal’ – as companies feel their way out and learn as they go along with people’s health and wellbeing continuing to be center of the mind. Just as lockdown has had an impact on physical as well as mental health, so too will the adjustment to living life post-pandemic. Not only in getting used to and dealing with the emotional and mental pressures of life on the ‘outside’ as they leave lockdown, but they also face the very real risk of contracting the virus and the worries they may have of spreading it. Appropriate installation of temperature screening Companies and organizations have a responsibility in these times to play a supportive role towards employees, such as allowing them to continue working from home until they feel comfortable to work in an office setting. Equally, as restrictions ease, employers have a duty to make the workplace a safe place that is able to uphold the wellbeing of staff, which is where, as we wait for a vaccine, we must make use of the available technology. However, in the case of the thermal camera, in order for it to deliver effective results, it must be installed appropriately. To support this, we have outlined some key points to consider when deploying a temperature screening camera here: Choose a solution that features a blackbody calibrator – a vital part for any temperature screening device. A blackbody calibrator is the basis for accurate calibration of infrared thermography devices and allows the device to accurately detect a fever. Check for facing windows or doorways and heat sources such as radiators as these increase the risk of stray heat or cold sources throwing off readings according to the ISO standard associated with this type of equipment Be wary of weather and changes in climate as the device will need time to acclimatise – in order for readings to be clear individuals coming in from outside must wait five minutes before being screened When mounted, the camera must face individuals head-on and in parallel with their face to capture the inner eye area which is crucial for temperature reading Consider an option using AI which will automatically recognize individuals based on photos in the system Check applicability and legality of temperature screening cameras before deploying There’s a long way to go before life will fully return to normal. In the meantime, and to help everyone along the way, it’s essential that the right measures are in place to protect the physical and mental wellbeing of those we are responsible for. For anyone who is exploring options, know that there is help out there to provide guidance and expertise on the solutions that will be right for you and your business - now, as we go through the remainder of lockdown, and as we slowly move back into everyday lives.

A total of £1.6 billion worth of goods are reported as ‘lost’ to in-store theft in supermarkets each year, with figures increasing steadily. The presence of self-checkout systems have increased in supermarkets, as well as other industry retailers. By 2021, we’re globally on track to have 468,000 self-checkout machines in operation, nearly double the 240,000 in existence since 2016. While this increase comes with such benefits as reduced wait times for customers and staff costs, it also comes with a risk of retail theft at self-checkouts. With the circumstances the world now finds itself in i.e. mass unemployment, financial uncertainty, the retail industry has seen an influx in these types of petty crimes, hitting retailers during an already turbulent period. While retailers are taking precautions to protect themselves and their patrons in this new era of in-person shopping, it’s important to ensure the business itself is protected. A popular method to combat these fears is to employ on-site security personnel, however, as we continue to adapt to new operating guidelines, retailers must begin thinking past the immediate future, and begin implementing long-term security solutions to prepare for life after lockdown such as strong CCTV systems with remote access. How has the security industry adapted its services to a post-lockdown world? Technological innovations like thermal recognition are key to adapting security systems for a post-lockdown world. Businesses which previously relied on facial recognition now must update their methods to account for shoppers wearing masks on-site and in-store. By 2021, we’re globally on track to have 468,000 self-checkout machines in operation, nearly double the 240,000 in existence since 2016 Biometric systems are now able to identify people with face masks, and thermal recognition such ADT’s Thermi-Scan system which can track human body temperature without the need for contact. Implementing these safe protocol procedures protect both employees and customers against virus outbreaks such as COVID-19. The need for these advances in video surveillance will reportedly increase the biometric facial recognition market by 14 per cent by 2027. Artificial intelligence has been hailed recently as the way forward for remote security needs, and while business-owners continue to navigate procedures of returning to work post-lockdown, having remote access to real-time security monitoring is essential now more than ever. What are the main measures stores can take to prevent or reduce theft? Strategically placing a multi-camera surveillance system to ensure clarity, eliminate blind spots, and deter thieves should be top priority. It’s equally essential to invest in a system which has an efficient playback program, particularly in situations where reviewing important footage efficiently can offer vital information to the police force. Advances in video surveillance will reportedly increase the biometric facial recognition market by 14 per cent by 2027 As business-owners continue operating at reduced hours and with limited on-site staff, being able to access camera footage quickly and remotely is a key factor to consider. Whether owners opt to receive an alert on a mobile device allowing them to review notifications, or if their system is monitored by a remote security center, it’s important to be able to access footage quickly for added efficiency and ease. Facial recognition and AI have been popular points of discussion in relation to security cameras and CCTV. While careful considerations must be taken prior to utilising any sort of facial recognition technology, including conducting a Privacy Impact Assessment, the benefits include being provided with real-time tracking of repeat offenders which immensely helps the prevention of in-store theft. Here are some key points to consider when choosing in-store surveillance: Assess your needs – To get the best out of your security system, it is essential to analyze what your requirements are for your business as they might have changed to adapt to a post-lockdown world Camera setup – With store layouts shifting to accommodate social distancing guidelines, it’s important to re-evaluate the current set-up of any security cameras. Depending on any layout updates, it might be important to consider operating multiple cameras in one area to ensure a peripheral view and eliminate any blind spots Camera positioning – For optimal performance, check that light sources are not obstructing your view such as glare from the sun. It is also worth considering the height at which cameras are installed to maximize surveillance Check the focus – It is worth testing camera lenses bi-monthly to ensure that lighting or weather hasn’t affected the focus of the lens, resulting in a blurry visual Remote access – As guidelines continue to evolve, ensure you’re able to access any necessary camera footage quickly and safely in case of emergency Will we begin to see a reduction of theft as new technology is implemented? We’re beginning to see incidents of shoplifting and theft being taken more seriously by law enforcement. In the coming months, for the first time in Britain nearly twenty shoplifters who were either caught red-handed or identified on CCTV will be appearing before magistrates. While currently these court cases are being pursued by a private police force, these actions come after a Government plea to high-level police to prosecute shoplifters stealing under £200. Retailers have long voiced concerns that forces have abandoned low-level thefts and these steps are small but show that businesses are being heard. As innovations in surveillance security continue, we’ll be seeing a move away from human involvement which will create a more reliable and efficient system able to rely on machine learning and analytics. While there have been wider strides made in utilising AI for surveillance, these are largely being used currently by local governments to alert police forces to threats of criminal activity. It’s not unreasonable to think that in the near future, these types of smart technology will be employed by private businesses to analyze suspicious behavior or possible theft. However, as we see an increase in the advancement of security technology, we anticipate that those inclined to commit in-store theft will adapt their methods, therefore retailers should look to regularly evaluate their security needs to keep risks at bay.

Trends in the alarm industry point to a need for a software system that accommodates business patterns such as recurring monthly revenue (RMR). Workhorse Service Company provides a software that combines customer relationship management (CRM), enterprise resource planning (ERP) and field service management (FSM) into a “cradle-to-grave” system designed specifically for the alarm industry. “Making an alarm sale is different than making a CCTV sale, and the processes for the salesperson, technician and customer service rep are different,” says Steven Hayes, founder of Workhorse Service Company. He says WorkHorse is built on modern programming languages, is responsive, and provides a pleasant user experience regardless of the device being used. Client experience “Before coming on WorkHorse, our clients have needed to use multiple softwares such as bookkeeping, quoting, central station software, email, spreadsheets, and more,” says Hayes. “This would cause issues with continuity between softwares. Mistakes are made, appointments are missed, and customers leave.” When building WorkHorse, Hayes and his team interviewed dozens of companies to find out what they were missing and what their pain points were. “There are other CRM and FSM softwares on the market, but the ones that are made for our industry are generally designed for dealer programs and selling contracts,” he says. “Others are designed to bill your RMR and have basic service call functionality.” Alarm companies know that they need RMR to survive, and WorkHorse seeks to make it easy. WorkHorse allows companies to have multiple subscriptions inside a single deal. Single point of data entry WorkHorse ensures a single point of data entry for alarm companies Merchant services come with Auto Updater. If a credit card expires or even if it is canceled, the service will reach out to the issuing bank and get the new number or token necessary to bill customers. This means less time with past due bills and calling on customers to get an updated form of payment. With two-way sync integration into central stations, WorkHorse ensures a single point of data entry for alarm companies. Information used at the time of the sale to create accounts is then pushed right from the tech portal to the central station. Employees can Create, Place Online/Offline, on test, and terminate accounts through the use of WorkHorse. The Workhorse call center, ProConnect.io, will answer phone calls and provide a Tier 1 Tech Support line for clients as a well as a concierge service. Operators will trouble-shoot alarm issues or create a service ticket if they cannot help them (subscriptions to both ProConnect and WorkHorse are needed). Operators will also try and collect money that is past due while assisting clients. Misconceptions in the industry Over the next year the prevailing trends will likely be a large swing from dealer programs to the traditional alarm company, says Hayes. This will make software like WorkHorse incredibly important as companies move from a funding program to managing their in-house sales, RMR, service, and customer retention, he adds. There is a misconception is that an owner/operator can purchase a bookkeeping software and run their alarm company efficiently and effectively. Another misconception is that someone can just turn on a software and know how to use it without any help or guidance, that “playing around” with it at night will be enough to make them proficient users. The software used to run a business should be a top priority. The software used to run a business should be a top priority The WorkHorse team is looking to expand verticals into other environments in the future. WorkHorse is built in a way that could easily expand verticals by making changes to the deal and service call modules. “In mid-2020 we plan on starting Pool Cleaning and Pest Control followed by HVAC, Plumbing, Electricians, and more,” says Hayes. WorkHorse has all in-house developers located in South West Florida. The team is continuously working to create additional features and integrations in order to bring the best user experience to clients and their customers.

Security’s intersection with consumer electronics is on view at CES 2020, the world’s largest technology event, Jan. 7-10 in Las Vegas. The giant show features more than 170,000 attendees, 4,500 exhibitors and 1,100 industry thought-leaders featured on the CES stage. A range of technologies will be on display, from artificial intelligence (AI) to 5G, vehicle technology to AR/VR (augmented and virtual reality), robotics to home automation. Security plays a prominent role, too.The impact of this event for the smart home could be about delivering home analytics and enhancing privacy" Smart home market on the forefront The smart home market is a major focus. “For the smart home market at CES this year, we expect to see numerous announcements regarding home awareness,” says Blake Kozak, Senior Principal Analyst at IHS Markit. “This will include brands offering up additional analytics for consumer security cameras with a focus on edge-based solutions.” “The impact of this [event] for the smart home could be about delivering home analytics and enhancing privacy through cloudless architectures and new electronic door lock approaches,” he adds. An example of cloud analytics is the Resideo Home app, introduced in December, which will make whole-home monitoring possible for four critical networks of the home – water, air, energy and security. Resideo promises a “simplified and integrated smart home experience.” Video is also prominent at the show. “For cameras, we can expect to see more cameras focused on the outdoor space and possibly new form factors for video doorbells,” says Kozak. Familiar security industry brands exhibiting at CES 2020 include ADT, Ring, August Home and Yale (both part of ASSA ABLOY), Bosch and Alarm.com. Focus on Cybersecurity In 2020, companies will continue to focus on solutions for protecting consumer data" Cybersecurity is an aspect of many of the devices on display at CES. “Device security and data privacy play a key role in the adoption of connected devices,” says Elizabeth Parks, President, Parks Associates. “Consumer security concerns for smart home products will continue to be a barrier to adoption in the U.S. and Europe, and these concerns can actually intensify with device adoption-71% of U.S. smart home households are concerned about cybersecurity. In 2020, companies will continue to focus on solutions for protecting consumer data. One big area of interest is protection on the network router, providing whole home solutions, which are very appealing to consumers.” “At CES we will see the traditional players introducing new DIY (do-it-yourself) products, as well as new players announcing new product features, services, and partnerships,” Parks adds. Smart access control Smart locks will be among the security products at CES 2020. For example, PassiveBolt, a lock company, will show the Shepherd Lock, a touch-enabled smart lock with enhanced security through sensors and AI. The add-on lock converts existing locksets into touch-activated devices. Another lock manufacturer is Kwikset, whose door locks and door hardware include Wi-Fi-enabled smart locks, Bluetooth-enabled smart locks, keyless and keyway-less locks and connected home technology. Video doorbells, including industry-innovator Ring, have been a hit in the consumer market. At CES, Ring will expand the mission to make neighborhoods safer by creating a “Ring of Security” around homes and communities with a suite of home security products and services. The “Neighbors by Ring” app enables affordable, complete, proactive home and neighborhood security. Homeguard offers a range of affordable CCTV solutions for home and small business DIY CCTV demonstrations DIY security systems are another market. Homeguard is a leading DIY consumer brand offering a range of affordable CCTV solutions for home and small business, including wired and wireless CCTV kits, smart cameras, home alarm systems and wire-free HD CCTV kits. Swann Communications is also at the forefront of surveillance and monitoring with new products developments including wire-free HD cameras and doorbells, professional CCTV video surveillance systems, and 1080p full HD systems with “True Detect” heat and motion sensing. AVTECH, and subsidiary YesGo Tech, will demonstrate a compact Wi-Fi home security set, a series of special cameras with face recognition, thermal detection and license plate recognition, customized central management software and a university ID tag that is compatible with access control, OEM and ODM opportunities. Security and automation solutions D-Link’s home networking, security and automation solutions will help consumers connect, view, share, entertain, work and play. SECO-LARM, manufacturer of a Room Occupancy Monitor that shows whether a room is in use, has a line of keypads and proximity readers with built-in Bluetooth for convenient access. Another smart home security solutions provider, Climax Technology, integrates wireless security, home automation, energy management, home emergency monitoring and live visual monitoring. Personal safety mobile application Manufacturers are positioning outdoor cameras as deterrents to theft before a burglary happens" WaryMe designs and develops a personal safety mobile application to improve a user’s security in public places, schools, transports and companies by addressing major risks such as terrorism attacks, intrusion, fire and even industrial accidents. An all-in-one mobile application integrates alerting, crisis management and mass notification features. “Market players are looking to expand beyond established smart home devices like smart thermostats and networked cameras to products like smart water leak detectors, smart pet feeders, and smart air purifiers,” says Elizabeth Parks. “Manufacturers are positioning outdoor cameras as deterrents to theft before a burglary happens. This trend is part of a broader security marketing effort to extend the perimeter of home security beyond traditional home access points.” “Familiarity with smart home devices lags behind familiarity with smart entertainment products; it even lags that of smart speakers, which are quite new in the market,” adds Parks. “In 2020, we will see players working to advance the visibility and marketing around device integration, and specifically focus on use case scenarios around safety, security, and convenience, which have always been the primary drivers of adoption of these types of products.”

The healthcare market is rife with opportunity for security systems integrators. Hospitals have a continuous need for security, to update their systems, to make repairs, says David Alessandrini, Vice President, Pasek Corp., a systems integrator. “It’s cyclical. Funding for large projects might span one to two years, and then they go into a maintenance mode. Departments are changing constantly, and they need us to maintain the equipment to make sure it’s operating to its full potential.” The experience of Pasek Corp. is typical of the opportunities available for security integrator companies in the healthcare vertical. A single large hospital system can supply a dependable ongoing source of revenue to integrator companies, says Alessandrini. Hospitals are “usually large enough to provide enough work for several people for an extended length of time.”  Healthcare customers in Pasek’s service area around Boston provide the potential for plenty of work. “We have four major hospitals, each with in excess of 250 card readers and 200 cameras, in the Boston area,” Alessandrini says. One appeal of the healthcare market for North Carolina Sound, an integrator covering central North Carolina, is the breadth of possible equipment they can sell into the healthcare market, including access control and video, of course, but also other technologies, such as audio-video systems in a dining room. North Carolina Sound has also installed sound masking in some areas with waiting rooms to protect private patient information from being overheard. Locking systems on pharmaceutical doors are another opportunity. Data capture form to appear here! IP based networked video systems A facility’s IT folks must be convinced an IP solution will function seamlessly on their network Among North Carolina Sound’s customers is Wayne Memorial Hospital, Goldsboro, N.C., which uses about 340 video cameras, with 80 percent or more of them converted to IP. The hospital is replacing analog with IP cameras as budget allows, building network infrastructure to support the system. The healthcare market tends to have a long sales cycle; in general, sales don’t happen overnight or even within a month or two. In fact, the period between an initial meeting with a healthcare facility and installation of a system could stretch to a year or longer. A lot happens during that time. Healthcare systems involve extensive planning, engineering, and meetings among various departments. Physical security systems that involve the information technology (IT) department, as do most systems today, can be especially complex. Installation of networked video systems based on Internet protocol (IP) requires deep and probing discussions with the IT team about how a system fits into the facility’s network infrastructure. A facility’s IT folks must be convinced an IP solution will function seamlessly on their network. Compatible with the network They must vet the technology to ensure the devices and solutions will be compatible with the network, and must sign off on technology choices. And even more important is determining if the security system will adhere to cybersecurity requirements of the facility. A complete solution that integrates nearly any system that lives on or uses a facility’s network is ultimately what the healthcare vertical is moving toward, says Jason Ouellette, General Manager – Enterprise Access Control & Video, Johnson Controls. Healthcare security professionals are early adopters of technology, implementing the best technology available”“We are hearing more and more from customers across industries that they want to be able to use their security systems and devices for more than just security: they want added value,” says Ouellette. Many want to use access control, video surveillance and other data sources to assess their business operations and/or workflows with the goal of improving efficiency. Upgrade cost-effectively Historically, three factors have prevented many organizations from moving forward with new technologies: lack of money, proprietary systems, and the need to “rip and replace” large parts of the installed systems, says Robert Laughlin, CEO and Chairman, Galaxy Control Systems. "Today, while funding is almost always a limiting factor at some level, the progression of industry standards and ‘open’ systems has made a big positive impact on the ability of organizations to upgrade cost-effectively,” he says. Despite any obstacles, healthcare customers generally welcome new innovations. “I would say healthcare security professionals in general are early adopters of technology and like to implement the best technology available,” says Jim Stankevich, Global Manager – Healthcare Security, Johnson Controls/Tyco Security Products. “For most, rapid implementation is limited by budgets and available funding." Read parts one and three of our healthcare mini series here and here.

RCP21, a pioneering Community Interest Company (CIC), has used SmartTask to help set up and manage an in-house security operation at Langthwaite Business Park in South Kirkby, West Yorkshire. The workforce management software was adopted to coordinate a full-time team of officers, tasked with protecting 120 businesses located at the site, without the need to increase management and administrative resource within the organization. SmartTask has since enabled RCP21 to deliver a superior security service in the most reliable and efficient manner. Workforce management solution “As managing agents of Langthwaite Business Park, we had previously outsourced the security requirements, but we took the decision to bring the service in-house,” explains Nicola Parker, Operations Manager at RCP21. “We recognized the need for a proven workforce management solution that would underpin our security solution moving forward. SmartTask has given us the visibility and control needed to deliver our service and provide customers with complete peace of mind.” SmartTask is used to manage RCP21’s full-time team at Langthwaite Business Park that provides a range of security services including CCTV monitoring, mobile patrols and keyholding and alarm response. SmartTask-enabled smartphones are used to scan 32 checkpoint tags around the site, so RCP21 has full visibility of mobile patrols that take place. Submit incident reports SmartTask has proved to be a hugely useful tool that is delivering value across our security operation" The software’s SmartForm functionality also enables security officers to electronically view their daily tasks; complete vehicle safety checks; and submit incident reports. In particular, the incident reporting tool allows a security officers on patrol or responding to an alarm response to capture all essential information, including any photo evidence, via a smartphone. This means RCP21 has an electronic record of any incident in real-time, so it can take immediate and appropriate action as well as share relevant details to the customer. Monthly performance reports can be taken from SmartTask, while incident data is included within the business park’s newsletter to provide information in relation to crimes and incidents on the park. Mobile workforce management  “SmartTask has proved to be a hugely useful tool that is delivering value across our security operation. The software is simple and easy to use by all staff involved and is effective in enabling us to monitor and deliver our security services to a very high standard,” concludes Parker. Paul Ridden, CEO of SmartTask: “Our cloud-based employee scheduling and mobile workforce management software is highly configurable and scalable, making it an ideal solution for any security operation. Whether you are a top 30 security company or a small in-house team, it is possible to take advantage of SmartTask’s user-friendly, feature-rich functionality to better plan, manage, deliver and report on your security services.”

Peake ReLeaf is a local and independently-owned medical cannabis dispensary facility, located in Rockville, Maryland. Through its recently-opened, 4,200-square-foot facility, the company provides a wide range of cannabis and cannabis-infused products to patients with a valid medical marijuana certification, to treat a variety of qualifying conditions such as anorexia, cachexia, chronic or severe pain, glaucoma, PTSD, seizures, severe nausea, and severe or persistent muscle spasms. Installing an efficient video surveillance system While Peake ReLeaf faces the ordinary challenges of any small business as a cannabis dispensary, it is also subject to a number of stringent Maryland Medical Cannabis Commission (MMCC) regulations, which include strict requirements for video surveillance that dictate video quality, system performance, storage and other factors. After much research, they decided to contract Skyline Technology Solutions for their surveillance system because of their transparency, robust IT background and previous experience with medical marijuana facilities. Wisenet QND-6010R dome cameras for indoor surveillance Skyline recommended that PeakReleaf install cameras from Hanwha Techwin America Based on the regulatory needs and many conversations about how they wanted their business to operate, Skyline recommended that PeakReleaf install cameras from Hanwha Techwin America to secure both the interior and exterior of the facility. For indoor use, Skyline installed Wisenet QND-6010R vandal-resistant dome cameras that offer picture clarity so facial features could be easily identified. Wisenet QNV-7080R cameras for outdoor surveillance For outdoor use, Peak ReLeaf chose the Wisenet QNV-7080R cameras that provide 4-megapixel image quality with true wide dynamic range (WDR), motion detection, defocus detection and tampering detection at an affordable price. Both camera models, Wisenet QND-6010R and Wisenet QNV-7080R cameras come integrated with WiseStream II compression technology that can reduce bandwidth by 50%. WiseStream II compression technology WiseStream II compression technology dynamically controls encoding, balancing quality and compression according to movement in the image resulting far less bandwidth and storage requirements. This allowed Peake ReLeaf to meet the MMCC storage requirements in a cost-effective manner. Since the dispensary’s opening, Hanwha cameras have continuously provided the performance and capabilities to ensure Peake ReLeaf remains in compliance with the strict MMCC requirements, even as they continue to evolve moving forward. Cameras featuring onboard video analytics The Hanwha cameras have made it easier to identify and view video thanks to their ability to flag video based on motion or other factors using onboard video analytics. “Hanwha cameras offer us the video quality we need, and the cameras’ video analytic and other capabilities provide us with the flexibility that will allow us to quickly adapt to the inevitable regulatory changes that will come as we navigate this very new industry in Maryland,” said Nate Miller, one of the founding members and Peake ReLeaf’s Executive Vice President.

Monitoring campuses to protect students, parents, and staff means balancing proactive measures with effective response to incidents. Ava Unified Security (previously Vaion) helps one identify unwanted events like vandalism, intrusion, loitering, parking violations, or people involved in suspicious acts so that one can focus on what truly matters: delivering positive academic experiences. Anomaly detection in real-time Powered by Spotlight™, the dynamic video view with instant notifications draws attention to the relevant video feeds with potential risks. Identify intruder break-ins, loitering, guns, or unauthorized vehicles in real-time. Operators can switch between live and playback with the click of a button. Smart Presence™ depicts people as dots on maps and live footage of persons of interest. Combine with access control to monitor hallways for a complete picture of loitering, theft, or even active shooter scenarios. Gain insights on occupancy counting in classrooms and libraries for better energy efficiency. Accurate search and integrated audio analytics Smart Search™ allows operators to search by appearance, events, objects, similarity, or image Smart Search™ allows operators to search by appearance, events, objects, similarity, or image. Recovering lost or stolen objects, such as laptops or vehicles, identifying suspicious people inside or just outside campus, locating missing students now take minutes instead of hours. With the same or fewer resources, operators can provide compelling evidence and mitigate liability risks. Ava Dome and Ava 360 perform perform exceptionally well either indoors or outdoors and in any lighting conditions making them suitable for different settings, such as classrooms, assembly halls, sports halls, or dormitories, and blend discreetly as interior fixtures. The integrated audio analytics identifies sound patterns and sends instant alerts in cases of broken glass, screaming, and gunshots. Key benefits Build from existing investment while retaining privacy Integrate with existing cameras Add access control to extend capabilities Video & metadata storage remain on-premises Full site survivability and local access Save storage and money Automatically decrease storage demands from all the recordings Reduce bandwidth consumption on critical links with AI-based optimization Pay for what one needs, when one needs it, without the hassle of complicated licensing Safe and welcoming environment  Capture every detail at all times with discreet security cameras Increase situational awareness Enable preventative action through immediate response time Collaboration and flexible licencing Globally access live feeds and recordings Share video links with law enforcement authorities to facilitate ease of investigations Maintain the integrity of records with video watermarking With a simple licensing model, Ava always includes services and software upgrades. One no longer has to worry about integration charges, operator charges, API fees, or the complexity between small, medium, large, and enterprise services.

JEWISH CARE has placed its trust in the latest access control, door entry and CCTV technology, to help create a safe and secure environment for residents living in Anita Dorfman House, a new 64-bed care home facility recently erected at its Sandringham care and community hub in Stanmore. Phase 1 of the project has seen the MEPH contractor Harvey Group, award a contract to South London system integrator WLS, to install a Paxton Net2 access control and door entry system with the objective of ensuring that JEWISH CARE has strict control as to who is able to enter the accommodation block or gain access to its sensitive areas. Home management control Paxton proximity card readers and door entry panels have been installed at the new care home’s 5 entrances which, together with 55 door entry handsets deployed throughout the building, allow JEWISH CARE reception and security personnel monitor all access control events. They are able to do so with the help of Paxton’s user-friendly Net2 software platform run on a desktop PC. WLS has also installed over 60 high definition 4-megapixel network dome cameras manufactured by Dahua at carefully chosen locations both within and around the building, to help detect intruders, as well as visually verify access control activity. In addition, automated barriers will shortly be installed at the site’s entrance. Linked to the CCTV system and triggered by Automatic Number Plate Recognition (ANPR) analytics, the barriers help care home management control vehicle access to the site. Smooth implementation of the access control JEWISH CARE is the largest health and social care organization serving the Jewish community in London With over 70 centers and services touching the lives of 10,000 people every week, JEWISH CARE is the largest health and social care organization serving the Jewish community in London and the South East. “We go to great lengths to ensure our clients feel safe and this is particularly important as many of them have disabilities, mental health needs or live with dementia,” said Lindsay Long, Facilities Manager at JEWISH CARE. “Investing in the latest generation of access control, door entry and CCTV solutions was therefore considered to be an essential requirement and we have been delighted with how Harvey Group, WLS and the various manufacturers involved in the project, have worked closely together to ensure a smooth implementation of the access control, door entry and CCTV systems.” Stopping unwanted visitors “The combined solution is enabling us to deter and stop any unwanted visitors from entering the building, as well as track and record people as they move around the building, without causing any inconvenience or disruption to colleagues, clients and genuine visitors.” A second phase of the project which is due to be completed by the end of 2020, will see WLS expand the security systems to cover the care home’s new independent living and communal facilities. As was the case during phase 1, WLS has also been tasked to install a TRIAX satellite TV system throughout new facilities, to enable to clients watch British and Israeli TV.

Video surveillance has many applications, and keeping a watchful eye on an active volcano ranks as an important one. IDIS’ video technology has been meeting the task as the video technology provider for the Volcan de Fuego project in Guatemala.  This volcano, one of the world’s most active and dangerous, is now watched day and night in order to give early warning of impending eruptions. Continual live footage of the ‘Volcan de Fuego’ can now be viewed online by emergency agencies, scientists and residents, as it is all being captured by IDIS’ award winning 8MP 31x IR PTZ camera.   Ultra-high definition  Even from over nine miles away, the 8-megapixel model is delivering ultra-high definition, full day, and night surveillance of the active caldera, showing sudden gas and ash eruptions as often as every 15 to 20 minutes.  In June 2018 nearly 200 people were killed on Volcan de Fuego during a series of explosions and pyroclastic flows which left little evacuation time. This was the volcano’s most powerful eruption since 1974 and its deadliest since 1929 but was far from an isolated incident. More than 60 major eruptions have been recorded over the last five centuries, and with 54,000 people living on the fertile farmlands within six miles of the crater, the risk remains high.  DC-S3883HRX camera  The H.265 IR DC-S3883HRX camera features an 8MP, auto focus, and 31x optical zoom lens Consequently, ultra-high definition, continual video monitoring, alongside data from sensors including seismology and gas detectors, now aims to protect vulnerable communities living around the volcano by giving early warning.  The H.265 IR DC-S3883HRX camera, which features an 8MP, auto focus, and 31x optical zoom lens, IR performance up to 200m, and a highly sensitive auto-return positioning sensor, was installed by IDIS, its partner EPCOM and Guatemalan telecommunications specialist Crelosa. Like all IDIS cameras, the model, which has won two prestigious design awards, benefits from true, one-click plug-and-play set up, making it ideal for hassle-free installation at height, in challenging environments, and in locations where engineers are exposed to increased risk.   Electronic image stabilization  The IDIS PTZ also features true wide dynamic range (WDR), allowing it to cope easily in changing lighting conditions; electronic image stabilization (EIS) ensures steady coverage of scenes at distance, so images from the volcano remain crisp and sharp; and H.265 and intelligent codec requires minimum bandwidth even for 4K live monitoring.   The camera also remains stable despite the region’s variable weather conditions including under strong sun, and when temperatures that fall sharply at night. The water droplet wiper proves essential during the rainy season. Smart failover and IDIS’ Ultimate Warranty gives Crelosa and the Volcan de Fuego monitoring agencies peace of mind that the camera will continue to deliver outstanding video in one of the world’s most dramatic settings. 

Family-owned and run company, Bijou Wedding Venues, that offers exclusive wedding venues coupled with exceptional food and service, is improving its safety in response to the COVID-19 pandemic by implementing a state-of-the-art body temperature monitoring solution from ANT Telecom to reduce the risk of virus transmission. With restrictions lifting to enable larger groups of people to meet, weddings can begin to take place with greater numbers of guests. Bijou therefore wanted a solution that could enable special days to go ahead with confidence and reached out to ANT Telecom to implement its thermal imaging cameras at wedding venue entrances to ensure a significant reduction in risk to guests. Temperature monitoring cameras With Bijou operating across a range of venues, the cameras will be used to scan guests discreetly as they enter the venues to ensure minimum disruption to the day, and allow full focus to be on the couple’s celebration with families and friends. It comes as part of a range of other initiatives the company is implementing, such as changes to seating arrangements to ensure ample distancing; provision of outdoor ceremonies where possible; new methods of serving food and drink; as well as many other adaptations to minimize risk. ANT Telecom’s temperature monitoring cameras can be set up very quickly and are easy to use. The camera can detect multiple people at the same time, so is perfectly suited to scan wedding guests entering the venue. Protect guests and staff Our cameras support fast temperature measurement with discreet notifications to ensure minimal disruption" Sam Cutmore-Scott, Managing Director, Bijou Wedding Venues, comments: “We’ve made a range of changes in light of the pandemic to ensure that weddings can continue as planned and we’re pleased to offer couples this extra layer of safety alongside other measures. The temperature monitoring cameras allow us to protect all of our guests and staff right from the entrance of the venue. This is one of our key initiatives, and on top of this our exclusive venue model means venues can be completely sanitized between events and essentially acts as a private home for the couple, unlike hotel venues which have other people and staff entering and leaving the site.” Discreet notifications Upon camera detection of a temperature above the guidelines, that guest can be discreetly notified by a nominated person on behalf of the couple and alternative arrangements made, for instance inviting them to watch live streamed footage of the ceremony. Klaus Allion, Managing Director, ANT Telecom, states: “We’re delighted to support Bijou in enabling couples’ memorable days to continue and take place as close to as expected as possible. Our cameras support fast temperature measurement with discreet notifications to ensure minimal disruption and peace of mind for both the couple and guests at the venue, as well as staff. It’s an essential component of hospitality and event management and will help many types of gatherings similar to this take place safely as the fallout from the pandemic continues.”

New software developments have dominated technology innovation in the physical security industry for years, making more things possible to the benefit of integrators and end users. However, hardware is another important piece of the puzzle. No matter how great your software, the system doesn’t perform unless the hardware works too. In our enthusiasm over software developments, let’s not overlook the latest in the hardware world. We asked this week’s Expert Panel Roundtable: How do hardware improvements drive better physical security?

2019 was a big year for the Expert Panel Roundtable. The range of topics expanded, and we had more participation from more contributors than ever before. In closing out the year of contemplative discussions, we came across some final observations to share. They can serve both as a postscript for 2019 and a teaser for a whole new year of industry conversations in our Expert Panel Roundtable in 2020.  

Public spaces provide soft targets and are often the sites of terrorist or active shooter attacks. Public spaces, by definition, require easy accessibility and unrestricted movement. Given that openness, what security technologies can provide real results? We asked this week’s Expert Panel Roundtable: How is technology innovation impacting the security of public spaces?