CCTV surveillance

RAS Watch, the managed service operations and risk mitigation center, announced the launch of its contact tracing service to proactively identify and trace infectious disease outbreaks, such as COVID-19, within a business. The service combines the power of the RAS Watch remote monitoring services technology, targeted communications and emergency response, along with trained contact tracers, to mitigate the spread of infection across an organization. Limiting spread of diseases like COVID-19 As part of the new service, RAS Watch and its certified partner channel can work with organizations on best practices and to coordinate communications between employees when exposure or presumed exposure is identified to isolate, notify and reduce the risk of an outbreak. RAS Watch uses software technologies to streamline this process, as well as maintain compliance with relevant government-issued regulations. RAS Watch security operators are certified as contact tracers through the Johns Hopkins Bloomberg School of Public Health, which empowers them to communicate with people infected with COVID-19, identify those who may have been exposed and provide these individuals with guidance to limit the spread of the disease. Technology and industry databases RAS Watch uses traditional investigative techniques, combined with technology and industry databases, to source information for unknown individuals to continue the contact tracing process. “Private businesses and public entities have to find a way to protect their people from the threat that the COVID-19 outbreak brings to global operations, and contact tracing is an essential component of that effort as more and more people return to work,” said Ryan Schonfeld, Founder and CEO, RAS Watch. “RAS Watch is well positioned to offer this service as part of its comprehensive tools and analytics methods that aim to transition companies from being more reactive to proactive in the pursuit of protecting people from the kinds of threats that we’re seeing today and will continue to see in the future.”

Tavcom Training, a part of Linx International Group, the world’s renowned provider of accredited security systems training courses, has announced that its popular distance learning course, CCTV over IP Networking has been awarded a BTEC Level 3 accreditation by Pearson. CCTV over IP Networking course The CCTV over IP Networking course is suitable for individuals with little or no prior knowledge of IP networks, and provides the information required to be able to install, repair and maintain a wide array of electronic security systems, such as CCTV, access control, intruder alarms, and fire alarm detection systems. Delivered through Tavcom Training’s bespoke online learning platform, the course can be committed to at the learners’ own pace with the backing of their own support tutor and comes with formal CPD points upon completion. With several accredited distance learning courses already under its belt, the business is thrilled with the latest expansion of its accredited portfolio. BTEC Level 3 accreditation attained Andrew Saywell, Business Development Manager for Tavcom Training stated, “Tavcom Training is committed to supporting professionals. When it comes to progressing your security career, we’re seeing accreditation is becoming more and more necessary and have been taking steps to make that even more achievable for people.” Andrew adds, “The BTEC Level 3 accreditation of our CCTV over IP Networking course is a key stepping stone in reaching that goal, one that also reflects our learners’ needs for professional recognition and integrity in the technical security field.” Option of non-accredited learning route We want our learners to be in control of their learning journey and professional development" In keeping with the belief that learners should be able to govern their own learning path, professionals undertaking the CCTV over IP Networking course will have the opportunity to opt for the non-accredited route if they so choose. Andrew further stated, “Accessibility remains the key for us. We want our learners to be in control of their learning journey and professional development. To reflect this, learners will still have the option to follow the non-accredited route on this course and achieve a Tavcom Training Certificate as an alternative, a recognition that carries weight alone.” Multiple learning options available As if the option of accreditation wasn’t enough, all of Tavcom Training’s online courses are now 25% off until the 30th June, 2020 using the code Tavcom25. Andrew concludes, “As the world’s renowned technical security training provider, Tavcom Training is working hard to provide security professionals with many routes in order to continue their professional education. We couldn’t be prouder that we’ve added yet another internationally recognized accreditation to our portfolio.”

Brendan McGarrity, Head of Risk and Design at Evolution, the integrated fire and security systems business, has been admitted to the Register of Chartered Security Professionals. Becoming a Chartered Security Professional is a means of being recognized and continuing to represent the high standards and ongoing proficiency within the Security Industry. It is the gold standard of competency in security. Brendan says he is proud and honored to have been recognized by the Register as a CSyP: “The values of the Register, achieving and maintaining the highest standards of delivery as set out by the CSyP Code of Conduct and competencies are very important to me on both a professional and personal level and something I am committed to sustaining and supporting.” Register of Chartered Security Professionals To be admitted, Brendan had to complete a rigorous and challenging application process, which included submission of a detailed application, followed by a Security industry-related research portfolio, undergoing a professional interview and presentation process. His knowledge, practical application, communication, leadership and commitment were assessed and verified by a panel of independent industry experts. Brendan joined Evolution in 2018 as Head of its Risk and Design division, leading the skilled team to provide security design and specification services to third-party integrators, installers and clients. He and the team continue to meet the needs of their clients with systems that deliver exactly what they set out to achieve. The Register of Chartered Security Professionals was established under a Royal Charter issued to the Worshipful Company of Security Professionals in the UK and launched in 2011, it continues to grow support the raising of standards across the industry for betterment of the industry and those that use its services.

Amthal has been working closely with UK, secure cloud CCTV specialists Cloudview, to upgrade legacy network surveillance systems into smart cloud based, compliant solutions for the benefit of staff and residents at Notting Hill Genesis. Notting Hill Genesis is one of the largest housing associations in London and the south-east. With head offices in Kings Cross, and five further site locations requiring high quality protection for more than 1,500 office based staff, Amthal has worked closely with Cloudview to take responsibility for security maintenance across the office portfolio, alongside ensuring the safety and security of residents in new and existing housing stock. Secure remote access Cloudview is supplying its specialist systems for Amthal to install across the office and development network To ensure efficiency savings, compliance and smart capability when it comes to CCTV, Notting Hill Genesis’ visual data partner Cloudview, is supplying its specialist systems for Amthal to install across the office and development network. The new system removes the need for digital video recorders and allow authorized personnel instant and secure remote access for management or evidential footage stored as required in case of a threat or emergency. Says Suki Kahlon, Office Services Manager, Central Services for Notting Hill Genesis: “The need to update CCTV systems to ensure compliance with latest GDPR regulations was of paramount importance, both for the Notting Hill Genesis team, and also our residents and their safety. Partnering with Cloudview and later with Amthal who understand our working environment, is of great assurance. Both operated to enable a scalable upgrade program of works across our office base and housing developments." Visual data infrastructure "Essentially our ambition is that wherever we have CCTV systems in place, we want to upgrade to the cloud and bring our networks together in a centrally managed, visual data infrastructure. The Cloudview solution has been well received by building managers and authorized personnel, and being simple to install with Amthal minimizing downtime, provides remote access across our housing portfolio as and when required for all our safety and security.” In total, to date Notting Hill Genesis, together with Amthal’s installation and maintenance teams has completed the install at its head office in Kings Cross and West London office in Hammersmith, alongside new housing development connections, forming part of its pledge that everyone has a safe and secure environment.  Smart surveillance technology The new surveillance technology is created to offer alerts when instant action is required, based on what is identified as a threat. Visual data can be accessed anywhere at any time on any device and shared immediately and saved for up to 12 months if required, with 30 day delete options as standard to comply with GDPR. It is only accessible by authorized personnel all with audit control capability, for full compliance. Notting Hill Genesis is committed to providing safe and secure communities for residents to thrive" Stephen Bates, CEO of Cloudview added: “Notting Hill Genesis is committed to providing safe and secure communities for residents to thrive. And equally it is very clear on its responsibilities to its team, who are at the heart of these communities. The need for smart surveillance technology, that can be centrally managed is integral, and we were delighted to offer a solution that could bring these requirements together." Seamless installation process "With the help of Amthal, we could enable a seamless installation process between all Notting Hill Genesis’ offices and housing developments.” Phil Bryant, Manager, Strategic Accounts Team of Amthal Fire & Security added: “At the heart of social enterprise is the need to create homes and communities in which residents want to live, managed by dedicated, local teams as Notting Hill Genesis employ, who now have smart systems in place to ensure ongoing safety and security." Advanced electronic solutions "The Cloudview system installed by Amthal, with both of us operating in constant collaboration, has proven to offer best value and significant efficiency savings, that can be maintained to ensure ongoing compliance and simple maintenance plans. It also allows Notting Hill Genesis staff to have a much more reactive and instant approach to any threat identified, creating total peace of mind all round.” Independently owned, Amthal Fire & Security is dedicated to satisfying end user needs for security safety and convenience offering design, installation, maintenance and monitoring of advanced electronic fire and security solutions; including intruder, fire, access and CCTV solutions. Amthal Fire & Security is accredited by the Security Systems and Alarm Inspection Board (SSAIB) United Kingdom Accreditation Services (UKAS) and British Approvals for Fire Equipment (BAFE).

Transit agencies have traditionally relied on multiple single-purpose proprietary systems that don't interconnect. To help security, IT, operations and vehicle maintenance staff work together,  Genetec Inc. (“Genetec”), a technology provider of unified security, public safety, operations, and business intelligence solutions, announced a portfolio of solutions designed to help transit organizations unify their security and operations from a single intuitive interface. The Genetec Transit Portfolio enables key stakeholders to work in sync using a solution that unifies wayside and onboard security with operational and intelligence products that leverage their existing security infrastructure to bring additional insights. Unified security and operations platform Most on-board and wayside systems are built on separate, closed architectures that require costly custom updates and integrations to communicate with other systems in a limited way. Transitioning to a single, open platform under a single pane of glass helps unify systems while laying the foundation for coordinated processes, efficient incident response, and collaborative work. A unified system establishes an infrastructure that facilitates sharing data while keeping it secure This makes it easier to build internal processes to increase an agency’s overall operational efficiency. Additionally, transit agencies are increasingly being solicited for information from external partners (neighboring transit agencies, law enforcement, city services, etc.). A unified system establishes an infrastructure that facilitates sharing data while keeping it secure. “To meet evolving demands and travelers’ expectations, transit agencies need to find creative ways to provide a safe and seamless journey for their customers, while also having the right systems and protocols in place to ensure efficient operations”, said Jermaine Santoya, Industry Marketing Manager for Intelligent Mobility at Genetec. “Using a unified security platform allows them to track all events in their vehicles and premises, record and retrieve actionable information efficiently, and provide an optimal experience for all commuters.” Genetec Transit Portfolio Genetec Transit Portfolio is the Genetec Security Center platform which unifies video management, access control and Automatic License Plate Recognition (ALPR) capabilities. Security Center Omnicast™ video management system (VMS), transit agencies can monitor their infrastructure and vehicles to help protect commuters and staff using a wide range of cameras, encoders, and CCTV equipment. Security Center Synergis™ access control system secures entrances for staff and commuters, improves compliance, while leveraging existing network and third-party access control devices. Security Center AutoVu™ automatic license plate recognition (ALPR) makes it easier for parking management teams to enforce parking restrictions by locating and counting vehicles of interest like buses, taxis, and car-sharing services, and providing a real-time inventory of vehicles on access roads and in monitored parking lots. Fleet and vehicle monitoring The Genetec transit portfolio also includes a number of transit-specific capabilities: Security Center Fleet Monitoring: provides a unified, non-proprietary solution, to configure and interact with the different devices on board each vehicle in a fleet to provide live video, GPS localization, and vehicle telematics. Security Center Transportation Sensor Management: ingests data from a wide variety of sensors to count people or vehicles entering the premises, track occupancy, and serve as triggers for procedures. Sipelia™ Communications Management: extends a transit organization’s security with SIP-based communications that promotes collaboration between colleagues through embedded audio and video calls while allowing operations staff to manage public address systems as well as incoming and outgoing calls with intercom devices. Additions to security portfolio The portfolio also includes a number of additional options including: Genetec Mission Control is a collaborative decision management system that empowers transit agencies to use their existing sensors and security devices to collect and qualify data to identify complex situations and incidents. Once incidents are identified, the system launches a response that allows operators to follow transit-specific processes and meet compliance requirements. The Genetec Clearance collaborative investigation management system can help speed up investigations by allowing agencies to securely collect, manage, and share evidence from different sources with both internal and external stakeholders. Streamvault is a line of turnkey security infrastructure solutions that range from workstations to fully furnished servers and hardened onboard computers for vehicle fleets.

Rhombus Systems, a cloud physical security platform, announces a strategic partnership with global real estate investment management company CA Ventures, through which Rhombus Systems will provide CA with a video security platform for multifamily and student housing communities. The platform will be capable of supporting an unlimited number of cameras and locations from one console – fully accessible from any web browser or mobile device.  “The real estate sector has been going through a massive technological shift, accelerated in many respects because of the COVID-19 pandemic,” said Mark Zikra, vice president of innovation at CA. “Aligning with technology companies is an absolute must to stay relevant in today’s industry and provide a level of resiliency that’s not achievable with traditional systems. Rhombus’ AI software makes it possible to manage and improve internal operations while delivering an experience for our residents, which is our top priority.” Remote access video security solution  Rhombus Systems provides a centralized video security solution to help CA scale its security across its properties. By being cloud-based, Rhombus Systems provides 24/7 remote access and is not limited by the number of cameras, locations, or users it can host on the platform. This enables CA to standardize security and streamline operations for community managers to better serve their residents. Additionally, Rhombus Systems includes AI technology so that managers can receive alerts for specific events – such as trespassers, loiterers, and vandals – and easily share video with local authorities, promoting the safety of residents and their guests, as well as neighbors in the surrounding community. With its advanced security cameras and smart IoT sensors, Rhombus Systems is also exploring ways to help property developers like CA be more agile and resilient in the face of challenges like COVID-19. Commercial video security “Historically, trying to deploy a video security system is a major pain point for commercial real estate organizations with multiple locations,” said Garrett Larsson, CEO of Rhombus Systems. “Organizations are often forced to go with subpar systems without realizing there’s better options out there. That’s why we designed Rhombus to be as simple and straightforward as possible to ensure video security is seen as a powerful operational tool rather than just a video recording device. This partnership with CA will show other commercial property owners how vital video security is in promoting an upscale and comfortable environment for tenants.” Additionally, CA Ventures will take advantage of Rhombus’ ability to integrate with other enterprise systems, including cloud access control and modern intercom systems. By leveraging these interoperable systems, CA will be able to elevate the guest experience by utilizing, smart technologies. Surveillance of the exterior of the building CA Ventures’ and Rhombus Systems’ first planned deployment will take place at Uncommon Tuscaloosa, an off-campus student housing community near the University of Alabama, and will feature more than 100 cameras throughout the exterior of the building, parking garage, and amenity spaces. “Innovation and technology are at the forefront of our strategic global vision,” said Zikra, "Partnering with Rhombus provides a critical piece of our integrated building and operations platform that will supplement existing systems and processes that promote resident comfort.”

The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorization and the appropriate credentials. The access control business, like many industries before it, is undergoing its own digital transformation But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customized and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms powers continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.

Morphean’s CEO, Rodrigue Zbinden, explores the benefits of hosted video surveillance and access control, and what the growing interest from the IT community might mean for the physical security sector. Digital transformation continues to have an impact on every industry. In the physical security sphere, traditional CCTV and access control systems that once sat outside the connected world, are being replaced by their intelligent, cloud-enabled equivalents. The tired stand-alone legacy solutions of the past are increasingly being overhauled in favour of the smarter, customizable and scalable digital versions of these technologies. The question then is this: does this represent a new horizon for the physical security industry, or is it an existential threat in the form of a land-grab from the IT sector? Digital transformation continues to have an impact on every industry As the tectonic plates, as represented by the physical security and IT industries, continue to converge, it is clear that the underlying responsibility for physical security systems will be questioned. Conscious of the rapidly growing adoption of IoT devices, such as a surveillance camera, and their connection to IT networks and hosted data centres, Morphean commissioned an independent survey into the attitudes and behaviors of 1000 IT decision makers across the UK and Europe. We wanted to gain a better understanding of purchasing intent for evolving security provision in the 2020s. Landscape Report: Hosted Security adoption in Europe Our results revealed that as many as 84% of IT managers are currently using, or considering using, cloud-based video surveillance (VSaaS) or access control (ACaaS) systems. This points to an appreciation of the convergence of the physical and cyber security realms, and a willingness to embrace the merging of physical devices, connected through the IoT, with existing IT and cloud infrastructure. Of those considering such solutions, nearly 8 in 10 respondents said that integration with existing platforms or emerging technologies would also accelerate VSaaS and ACaaS adoption. The growing confidence in cloud seems to translate into more positive purchasing intentions around hosted security solutions with 77% of IT managers reporting that physical security is not currently optimized and one in five identifying it as a priority for 2020. Of those considering hosted security solutions, 4 in 5 (79%) anticipate introducing them to their business within a year. Our survey also revealed that 36% of IT managers identified operational performance as a priority for improvement within the next year. When we consider the many aspects of operational performance, productivity will always be a key measure, and cloud facilitates leaner decision-making, being more adaptable to the changing business landscape as required. Business application: unlocking intelligence Cloud-enabled physical security has much potential beyond security Cloud-enabled physical security has much potential beyond security. The data collected by network cameras and other physical security devices, combined with other sources of intelligence, can be used for a multitude of different purposes. For example, real-time analysis of visitor numbers, gender and age demographic in a retail store could be cross-referenced with promotional campaigns to gauge effectiveness, or used to identify insights into customer behavior patterns, such as hot and cold zones. The same platform might ‘learn’ to predict the behaviours that cause queue build-ups, and trigger alerts more readily to advise management that more till staff are needed. In the transportation industry, intelligent analytics can be used to improve operations across a small fleet of vehicles or an entire transport hub. Cameras and sensors can be integrated on board buses and trains to provide instant images and video footage to control centre personnel, while proactive intruder and loitering alarms employed at busy stations and depots, can deter suspected troublemakers before an incident occurs. People counting technology provides insights which can be used to increase or decrease security provision according to the amount of footfall, or to predict when additional turnstiles should be opened to more effectively manage queuing customers.  The existential threat For the IT security professional already working with cloud systems and services, the growth in connected digital devices through the IoT is resulting in a growing appetite for physical security, such as network cameras, to enhance existing IT systems and assist business intelligence gathering. And, it is perhaps because of its digital DNA that the IT department is increasingly responsible for physical security purchasing decisions, a relationship historically managed by the fire and security professional who has been slow to adopt digital transformation practices and cloud-based business models. But we know there is an opportunity for the physical security provider because the IT manager who is well versed in computing protocols may have scant knowledge around maximising the full potential of physical security systems. The challenge is that IT will already have an existing relationship with their own IT solution providers, to whom they may naturally turn to help them with their physical security requirements. It is imperative, therefore, that the physical security provider of today becomes well versed in not only cybersecurity principles but is also able to speak the language of IT in order to successfully compete. The challenge is that IT will already have an existing relationship with their own IT solution providers Establishing partnerships One approach, given the nature of the shifting security landscape, is for IT and physical security vendors to unite in the delivery of a mutually beneficial and overarching solution. This would enable them to pull together their combined expertise to not only offer comprehensive protection of software and systems from a cybersecurity standpoint, but also take care of access control, perimeter protection, surveillance and all aspects of physical security too. For the IT manager, confident about the security of their cloud provision and committed to optimising physical security within their business, the bringing together of physical and cybersecurity solutions, provided by IT and physical security providers who speak the same language, can only be beneficial, enabling them to meet all of their security requirements. As the threat, both cyber and physical, continues to evolve, vendor partnerships and a joined up strategic approach could well prove to be the best line of defense for today’s businesses.

Artificial Intelligence. You’ve heard the words in just about every facet of our lives, just two words, and they’re quite possibly the most moving, life-changing words employed in everyday conversations. So what exactly is AI, who currently uses it and should be using it? What is AI? AI is a powerful way of collecting, qualifying and quantifying data toward a meaningful conclusion to help us reach decisions more quickly or automate processes which could be considered mundane or repetitive. AI in its previous state was known as “machine learning” or “machine processing” which has evolved into “deep learning” or, here in the present, Artificial Intelligence. AI as it applies to the security and surveillance industry provides us the ability to discover and process meaningful information more quickly than at any other time in modern history. Flashback - VCR tapes, blurred images, fast-forward, rewind and repeat. This process became digital, though continued to be very time-consuming. Today’s surveillance video management systems have automated many of these processes with features like “museum search” seeking an object removed from a camera view or “motion detection” to create alerts when objects move through a selected viewpoint. These features are often confused with AI, and are really supportive analytics of the Artificial Intelligence, not AI themselves. Machine Learning Fully appreciating AI means employment of a machine or series of machines to collect, process and produce information obtained from basic video features or analytics. What the machines learn depends on what is asked of them. The truth is, the only way the AI can become meaningful is if there is enough information learned to provide the results desired. If there isn’t enough info, then we must dig deeper for information or learn more, properly described as “deep-learning” AI. Translated, this means that we need to learn more on a deeper level in order to obtain the collaborative combined information necessary to produce the desired result. Deep learning AI Deep learning AI can afford us the ability to understand more about person characteristic traits & behaviors. Applying this information can then further be applied to understand how to interpret patterns of behavior with the end goal of predictable behavior. This prediction requires some degree of human interpretation so that we are able to position ourselves to disrupt patterns of negative behavior or simply look for persons of interest based on these patterns of behavior. These same patterns evolve into intelligence which over time increases the machine’s ability to more accurately predict patterns that could allow for actions to be taken as a result. This intelligence which is now actionable could translate to life safety such as stopping a production manufacturing process, if a person were to move into an area where they shouldn’t be which might put them in danger. Useful applications of intelligence  Informative knowledge or intelligence gathered could be useful in retail applications as well by simply collecting traffic patterns as patrons enter a showroom. This is often displayed in the form of heat mapping of the most commonly traveled paths or determining choke points that detract from a shopper’s experience within the retail establishment. It could also mean relocating signage to more heavily traveled foot-paths to gain the highest possible exposure to communicating a sale or similar notice, perhaps lending itself to driving higher interest to a sale or product capability. Some of this signage or direction could even translate to increased revenues by realigning the customer engagement and purchasing points. Actionable Intelligence From a surveillance perspective, AI could be retranslated to actionable intelligence by providing behavioral data to allow law enforcement to engage individuals with malicious intent earlier, thus preventing crimes in whole or in part based on previously learned data. The data collection points now begin to depart from a more benign, passive role into an actionable role. As a result, new questions are being asked regarding the cameras intended purpose or role of its viewpoint such as detection, observation, recognition or identification. Detecting human presence By way of example, a camera or data collector may need to detect human presence, as well as positively identify who the person is. So the analytic trip line is crossed or motion box activated or counter-flow is detected which then creates an alert for a guard or observer to take action. Further up the food chain, a supervisor is also notified and the facial characteristics are captured. These remain camera analytics, but now we feed this collected facial information to a graphic processing unit (GPU) which could be employed to compare captured characteristics with pre-loaded facial characteristics. When the two sources are compared and a match produced, an alert could be generated which results in an intervention or other similar action with the effort of preventing a further action. This process- detect, disrupt, deter or detain could be considered life-saving by predictably displaying possible outcomes in advance of the intended actions. The next level is deep-learning AI which employs the same characteristics to determine where else within the CCTV ecosystem the individual may have been previously by comparatively analyzing other collected video data. This becomes deep-learning AI when the GPU machine is able to learn from user-tagged positive identification, which the machine learns and begins to further reprocess its own data to further understand where else the person of interest (POI) may have existed on the ecosystem and more correctly improve its own predictive capabilities, thus becoming faster at displaying alerts and better at the discovery of previously archived video data. The future In conclusion, the future of these “predictables” wholly rests in the hands of the purchasing end-user. Our job is to help everyone understand the capabilities and theirs is to continue to make the investment so that the research perpetuates upon itself. Just think where we’d be if purchasers didn’t invest in the smartphone?    

Security’s intersection with consumer electronics is on view at CES 2020, the world’s largest technology event, Jan. 7-10 in Las Vegas. The giant show features more than 170,000 attendees, 4,500 exhibitors and 1,100 industry thought-leaders featured on the CES stage. A range of technologies will be on display, from artificial intelligence (AI) to 5G, vehicle technology to AR/VR (augmented and virtual reality), robotics to home automation. Security plays a prominent role, too.The impact of this event for the smart home could be about delivering home analytics and enhancing privacy" Smart home market on the forefront The smart home market is a major focus. “For the smart home market at CES this year, we expect to see numerous announcements regarding home awareness,” says Blake Kozak, Senior Principal Analyst at IHS Markit. “This will include brands offering up additional analytics for consumer security cameras with a focus on edge-based solutions.” “The impact of this [event] for the smart home could be about delivering home analytics and enhancing privacy through cloudless architectures and new electronic door lock approaches,” he adds. An example of cloud analytics is the Resideo Home app, introduced in December, which will make whole-home monitoring possible for four critical networks of the home – water, air, energy and security. Resideo promises a “simplified and integrated smart home experience.” Video is also prominent at the show. “For cameras, we can expect to see more cameras focused on the outdoor space and possibly new form factors for video doorbells,” says Kozak. Familiar security industry brands exhibiting at CES 2020 include ADT, Ring, August Home and Yale (both part of ASSA ABLOY), Bosch and Alarm.com. Focus on Cybersecurity In 2020, companies will continue to focus on solutions for protecting consumer data" Cybersecurity is an aspect of many of the devices on display at CES. “Device security and data privacy play a key role in the adoption of connected devices,” says Elizabeth Parks, President, Parks Associates. “Consumer security concerns for smart home products will continue to be a barrier to adoption in the U.S. and Europe, and these concerns can actually intensify with device adoption-71% of U.S. smart home households are concerned about cybersecurity. In 2020, companies will continue to focus on solutions for protecting consumer data. One big area of interest is protection on the network router, providing whole home solutions, which are very appealing to consumers.” “At CES we will see the traditional players introducing new DIY (do-it-yourself) products, as well as new players announcing new product features, services, and partnerships,” Parks adds. Smart access control Smart locks will be among the security products at CES 2020. For example, PassiveBolt, a lock company, will show the Shepherd Lock, a touch-enabled smart lock with enhanced security through sensors and AI. The add-on lock converts existing locksets into touch-activated devices. Another lock manufacturer is Kwikset, whose door locks and door hardware include Wi-Fi-enabled smart locks, Bluetooth-enabled smart locks, keyless and keyway-less locks and connected home technology. Video doorbells, including industry-innovator Ring, have been a hit in the consumer market. At CES, Ring will expand the mission to make neighborhoods safer by creating a “Ring of Security” around homes and communities with a suite of home security products and services. The “Neighbors by Ring” app enables affordable, complete, proactive home and neighborhood security. Homeguard offers a range of affordable CCTV solutions for home and small business DIY CCTV demonstrations DIY security systems are another market. Homeguard is a leading DIY consumer brand offering a range of affordable CCTV solutions for home and small business, including wired and wireless CCTV kits, smart cameras, home alarm systems and wire-free HD CCTV kits. Swann Communications is also at the forefront of surveillance and monitoring with new products developments including wire-free HD cameras and doorbells, professional CCTV video surveillance systems, and 1080p full HD systems with “True Detect” heat and motion sensing. AVTECH, and subsidiary YesGo Tech, will demonstrate a compact Wi-Fi home security set, a series of special cameras with face recognition, thermal detection and license plate recognition, customized central management software and a university ID tag that is compatible with access control, OEM and ODM opportunities. Security and automation solutions D-Link’s home networking, security and automation solutions will help consumers connect, view, share, entertain, work and play. SECO-LARM, manufacturer of a Room Occupancy Monitor that shows whether a room is in use, has a line of keypads and proximity readers with built-in Bluetooth for convenient access. Another smart home security solutions provider, Climax Technology, integrates wireless security, home automation, energy management, home emergency monitoring and live visual monitoring. Personal safety mobile application Manufacturers are positioning outdoor cameras as deterrents to theft before a burglary happens" WaryMe designs and develops a personal safety mobile application to improve a user’s security in public places, schools, transports and companies by addressing major risks such as terrorism attacks, intrusion, fire and even industrial accidents. An all-in-one mobile application integrates alerting, crisis management and mass notification features. “Market players are looking to expand beyond established smart home devices like smart thermostats and networked cameras to products like smart water leak detectors, smart pet feeders, and smart air purifiers,” says Elizabeth Parks. “Manufacturers are positioning outdoor cameras as deterrents to theft before a burglary happens. This trend is part of a broader security marketing effort to extend the perimeter of home security beyond traditional home access points.” “Familiarity with smart home devices lags behind familiarity with smart entertainment products; it even lags that of smart speakers, which are quite new in the market,” adds Parks. “In 2020, we will see players working to advance the visibility and marketing around device integration, and specifically focus on use case scenarios around safety, security, and convenience, which have always been the primary drivers of adoption of these types of products.”

The healthcare market is rife with opportunity for security systems integrators. Hospitals have a continuous need for security, to update their systems, to make repairs, says David Alessandrini, Vice President, Pasek Corp., a systems integrator. “It’s cyclical. Funding for large projects might span one to two years, and then they go into a maintenance mode. Departments are changing constantly, and they need us to maintain the equipment to make sure it’s operating to its full potential.” The experience of Pasek Corp. is typical of the opportunities available for security integrator companies in the healthcare vertical. A single large hospital system can supply a dependable ongoing source of revenue to integrator companies, says Alessandrini. Hospitals are “usually large enough to provide enough work for several people for an extended length of time.”  Healthcare customers in Pasek’s service area around Boston provide the potential for plenty of work. “We have four major hospitals, each with in excess of 250 card readers and 200 cameras, in the Boston area,” Alessandrini says. One appeal of the healthcare market for North Carolina Sound, an integrator covering central North Carolina, is the breadth of possible equipment they can sell into the healthcare market, including access control and video, of course, but also other technologies, such as audio-video systems in a dining room. North Carolina Sound has also installed sound masking in some areas with waiting rooms to protect private patient information from being overheard. Locking systems on pharmaceutical doors are another opportunity. Data capture form to appear here! IP based networked video systems A facility’s IT folks must be convinced an IP solution will function seamlessly on their network Among North Carolina Sound’s customers is Wayne Memorial Hospital, Goldsboro, N.C., which uses about 340 video cameras, with 80 percent or more of them converted to IP. The hospital is replacing analog with IP cameras as budget allows, building network infrastructure to support the system. The healthcare market tends to have a long sales cycle; in general, sales don’t happen overnight or even within a month or two. In fact, the period between an initial meeting with a healthcare facility and installation of a system could stretch to a year or longer. A lot happens during that time. Healthcare systems involve extensive planning, engineering, and meetings among various departments. Physical security systems that involve the information technology (IT) department, as do most systems today, can be especially complex. Installation of networked video systems based on Internet protocol (IP) requires deep and probing discussions with the IT team about how a system fits into the facility’s network infrastructure. A facility’s IT folks must be convinced an IP solution will function seamlessly on their network. Compatible with the network They must vet the technology to ensure the devices and solutions will be compatible with the network, and must sign off on technology choices. And even more important is determining if the security system will adhere to cybersecurity requirements of the facility. A complete solution that integrates nearly any system that lives on or uses a facility’s network is ultimately what the healthcare vertical is moving toward, says Jason Ouellette, General Manager – Enterprise Access Control & Video, Johnson Controls. Healthcare security professionals are early adopters of technology, implementing the best technology available”“We are hearing more and more from customers across industries that they want to be able to use their security systems and devices for more than just security: they want added value,” says Ouellette. Many want to use access control, video surveillance and other data sources to assess their business operations and/or workflows with the goal of improving efficiency. Upgrade cost-effectively Historically, three factors have prevented many organizations from moving forward with new technologies: lack of money, proprietary systems, and the need to “rip and replace” large parts of the installed systems, says Robert Laughlin, CEO and Chairman, Galaxy Control Systems. "Today, while funding is almost always a limiting factor at some level, the progression of industry standards and ‘open’ systems has made a big positive impact on the ability of organizations to upgrade cost-effectively,” he says. Despite any obstacles, healthcare customers generally welcome new innovations. “I would say healthcare security professionals in general are early adopters of technology and like to implement the best technology available,” says Jim Stankevich, Global Manager – Healthcare Security, Johnson Controls/Tyco Security Products. “For most, rapid implementation is limited by budgets and available funding." Read parts one and three of our healthcare mini series here and here.

Hikvision and Dahua have been added to a U.S. government list of entities “reasonably believed to be involved, or to pose significant risk of being or becoming involved, in activities contrary to the national security or foreign policy interests of the United States.” In effect, inclusion on the list restricts the export of equipment to the two companies because of their alleged involvement in “human rights violations and abuses” related to a Chinese government campaign of repression, mass arbitrary detention, and high-technology surveillance against minority groups. Hikvision and Dahua have contracts to sell equipment that provides video surveillance capabilities in the Xinjiang Uighur Autonomous Region (XUAR) of China. The minority groups targeted are Uighurs, Kazakhs and other Muslim minorities. Hikvision and Dahua have contracts to sell equipment that provides video surveillance capabilities in the Xinjiang Uighur Autonomous Region of China The decision to add Hikvision and Dahua, among 26 other “entities,” to the list was made by the United States End-User Review Committee (ERC), composed of representatives of the Departments of Commerce, State, Defense, Energy and (where appropriate) Treasury. A majority vote of the panel is required to add an entity to the list, and a unanimous vote is required to remove or modify an entity. The 26 other entities include the Chinese government’s bureau in XUAR, 18 subordinate municipal and county public security bureaus and one other subordinate institute. Specific licenses (government approval) are required for any transaction in which items are exported, reexported, or transferred (in country) to any of the entities on the list; or in which the entities act as purchaser, consignee or end user. Loosely speaking, inclusion on the list prevents Hikvision and/or Dahua from buying any component parts from U.S. manufacturers. Indirectly and more broadly speaking, the measure affords a new downside to the Dahua and Hikvision brands in the U.S. market. Anyone concerned about human rights abuses might hesitate to buy from the two companies, although the entity list does nothing to prohibit sales of the company’s products. Dahua and Hikvision statements  In a company statement, Dahua has “express[ed] strong protest to such decision, which lacks any factual basis, and call[ed] on the U.S. government to reconsider on it.”’ Indirectly and more broadly speaking, the measure affords a new downside to the Dahua and Hikvision brands in the U.S. marketThe Dahua statement continues: “As a global business entity, Dahua adheres to the business code of conduct, and follows market rules as well as international rules. Dahua is actively working to ensure our investment and business operations around the world comply with all applicable laws and regulations. Regarding the decision of U.S. government, we have actively taken various measures, and we will continue providing outstanding products and services to our customers.” Hikvision has released the following statement: “Hikvision strongly opposes [the] decision by the U.S. Government and it will hamper efforts by global companies to improve human rights around the world. Hikvision, as the security industry’s global leader, respects human rights and takes our responsibility to protect people in the U.S. and the world seriously. Anyone concerned about human rights abuses might hesitate to buy from the two companies "Hikvision has been engaging with Administration officials over the past 12 months to clarify misunderstandings about the company and address their concerns. In January 2019, Hikvision retained human rights expert and former U.S. Ambassador Pierre-Richard Prosper to advise the company on human rights compliance. Punishing Hikvision, despite these engagements, will deter global companies from communicating with the U.S. Government, hurt Hikvision’s U.S. businesses partners and negatively impact the U.S. economy.” “The U.S. Government and Department of Commerce cannot and will not tolerate the brutal suppression of ethnic minorities within China,” said Secretary of Commerce Wilbur Ross in making the announcement. “This action will ensure that our technologies, fostered in an environment of individual liberty and free enterprise, are not used to repress defenseless minority populations.”

Toyota Argentina has been operating in the country for 26 years. It represents 40% of the exports of automotive companies in 2019 and currently has an annual production capacity of 141,000 units, exporting 75% of its production to 22 Latin American countries and to the Caribbean. Toyota’s Zárate plant in Argentina, which was closed due to COVID-19, is ready to reopen with new regulations to ensure the security of its employees. Given the need to apply a health protocol against the pandemic and resume a safe operation, Toyota Argentina carried out an analysis of the new technologies on the market and chose the Dahua Thermal Body Temperature Monitoring Solution for its high quality and high cost-performance value. Safety at the factory Due to the large number of people entering and leaving the factory every day, the automaker required a safe and efficient solution to help them control the commuting staff (including 1,500 employees that take buses, 900 employees that use parking lots and 700 contractors) without delays, while complying with the new government regulations. The solution included 4 sets of Dahua Thermal Body Temperature Monitoring equipment (DHI-NVR4216-I + TPC-BF-5421 + Blackbody). They were installed in different entrances, providing a non-invasive way to check the body temperature of their employees at the same time, ensuring that the temperature of the people entering the plant is normal. Maximising employee security “This situation took us from having two production shifts before the pandemic to one production shift only, having to rise the number of buses to bring employees and contractors to the plant, as well as applying additional security measures in dining rooms, common areas, and production line for social distancing and cleaning and hygiene measures,” said Alberto Martín López, Corporate Security Manager at Toyota Motor Corporation. The training of personnel was also conducted to allow them to be familiar with the equipment"“Before this implementation, every shift entered and leave the plant in 30 minutes. Now, maintaining a rhythm of fluid access and social distancing, we do it in 45 minutes but in a more secure way, ensuring a competitive timing and maximizing our employees’ security,” explains López regarding the immediate benefit of the solution in the daily operation of the company. Production resuming “The installation and calibration was relatively quick. The Zárate Plant was operational in 3 days, with the addition of some infrastructure improvements on the entry/exit areas, since work was carried out in semi-open places and the impact of climate changes had to be reduced. In this period, the training of personnel was also conducted to allow them to be familiar with the equipment and to ensure the equipment’s usage life,” he added. The Dahua Thermal Body Temperature Monitoring equipment is faster than hand-held scanners In addition, López also mentioned that “The current COVID-19 protocol was also implemented, randomly testing staff that reaches about 100 tests daily. These types of new technologies facilitate and maintain a safe production operation and care for our employees and contractors, allowing us to comply with the demand of our customers.” Business security The Dahua Thermal Body Temperature Monitoring equipment is faster than hand-held scanners and can screen massive number of employees at a safe distance, enabling efficient entry/exit access for employees. It provides security guarantee for Toyota Argentina’s reopening and routine operations, while meeting the government’s business resumption requirements. "This technology allows companies to return to business in an orderly manner and be compliant with the measures dictated by official entities. This reinforces Dahua Technology's commitment to provide solutions that aid prevention measures during this pandemic. The objective is to be able to continue offering solutions that facilitate community care by supporting the economic business resumption of industries,” says Franky Su, Dahua Technology Country Manager for Argentina & Uruguay. Specific solutions and products might vary depending on the different regulations and measures for COVID-19 in each country.

Recycling Lives is a very special business. Ostensibly a recycling and waste management operation, they actually use this commercial element to support and sustain charity programs for offender rehabilitation, residential support and food redistribution. It’s a genuinely effective approach to social aid, and one that has earned four prestigious Queens Awards and numerous admirers, including Andy Moore, managing director of security and fire experts ADJ Fire & Security Limited. ADJ works with Recycling Lives to provide technology-based solutions to minimize risk at its sites. Residential accommodation “The whole company’s called Recycling Lives, because that’s what it does,” Moore explains. “It gives people a second chance, people who have come out of prison or who are homeless, and they help them back into society. It’s providing help to people who really need it, by giving them jobs and if necessary rehoming them if they need somewhere to stay until they get their own place. They’re a special company, definitely. ADJ is extremely proud to be associated with a company like Recycling Lives.” Recycling Lives has sites across the UK was founded, and is run, by second generation recyclers, time-served experts with a wealth of industry knowledge, insight and contacts. Their charity and social enterprise teams provide residential accommodation for the homeless, help to reduce reoffending and redistribute food, directly supported by recycling, recruitment, compliance and waste management businesses. As a result, they create more than just environmental and financial value from their activities: they provide significant social value too. Thermal imaging technology Specialist cameras are designed to detect even minor changes in temperature using thermal imaging technology At the Recycling Lives site in Preston, on Longridge Road, ADJ was asked to help devise a solution which could help the Recycling Lives staff prevent and detect fires on-site during and out of office hours, explains Moore. “These fires can happen within waste piles on site, and can end up burning inside without any notification,” he says. “They can seriously flare up when the pile is disturbed. There are batteries stored on site from depolluted cars and these can also be a serious fire hazard if ignited.” ADJ Fire & Security is a Hikvision Gold VASP partner, and works closely with Hikvision to devise intelligent and efficient smart technology-driven solutions for its clients. In this case, ADJ, Hikvision and Recycling Lives collaborated on the development of the ideal system for Recycling Lives’ specific requirements. ADJ recommended the use of Hikvision’s Thermometric thermal bullet cameras, specifically the DS-2TD2136T-15 model. These specialist cameras are designed to detect even minor changes in temperature using thermal imaging technology. Fire detection and alarm function The camera uses cutting edge image processing technology, including Adaptive Automatic Gain Control, Digital Detail Enhancement, 3D Dynamic Noise Reduction, and a Noise Equivalent Temperature Difference of less than < 40mk. The thermal imaging module provides 384 x 288 resolution, a high sensitivity sensor, and supports contrast adjustment Its powerful behavior analysis algorithm enables automatic smart detection including Line Crossing, Intrusion, and Region Entrance & Exit, and it also provides a reliable temperature exception alarm function and advanced fire detection algorithm. Temperature measurement range is -20℃ to 550℃ with ±2℃ accuracy. The thermal imaging module provides 384 x 288 resolution, a high sensitivity sensor, and supports contrast adjustment and shutter adjustment in various modes. There are 15 palettes of adjustable color available, and because this is a thermal imaging camera rather than a conventional CCTV device, there’s no need for additional lighting. Nineteen thermometric cameras were installed initially at the Preston site, with more set to be added in future. Prevention and early detection of fire “Cameras are located in the high-risk areas where fires could break out such as the plant rooms and stockpiles, shredder, and depollution areas,” Moore says. “When the cameras detect an increase in temperature that signifies a potential fire risk, they automatically raise an alarm and alert the client to the issue. That allows them to take action much more quickly than relying on traditional video or other forms of fire detection – they can react immediately even to the risk of fire breaking out.” Recycling Lives compliance manager Dave Gallagher says: “The prevention of fire, and early detection of any fire that may break out, is of critical importance to protecting our people, infrastructure and the local environment. While our risk controls have proved effective year after year, the opportunity to invest in new technology that enhances our ability to react fast in the event of an emerging fire hazard was one that was not to be missed.” Commercial properties fire safety The results have been tangible, Moore says, and have impressed some influential people. “Recycling Lives recently had a visit from the Environmental Agency as part of a routine inspection,” he says. “The EA were impressed with the standard of risk management and controls on the site, including the recent investment in fire detection technology. As a result, the EA Director of Regulated Industry was invited to site to view the systems in place.” The success of the Preston solution has prompted Recycling Lives to engage ADJ to implement similar systems, over time, at all their other sites across the country. Dave Gallagher says: “We’ve been impressed with how ADJ Fire & Security Ltd and Hikvision have worked collaboratively with us to identify how the technology can best be employed to reduce risk and look forward to the enhanced protection the system provides. ADJ Fire and Security Ltd are adaptable, commercially aware and completely comprehend the commercial realities of the scrap metal industry. They are reputable, reliable and respected by local authorities and institutions and moreover, they are a pleasure to work with.”

A very high-risk site belonging to a large and well-known cash handling business was located in a busy commercial complex. The company had identified a security weak-spot in its facility - namely the roof and the skylights within the roof. They had considered using active infrared beams, but these had been discounted because they could not cover the entire roof space. CCTV with video analytics was also considered, but similarly discounted since it is easily affected by varying light and shadow conditions, and its reliability could not therefore be depended upon. REDSCAN unit can protect a flat roof The solution was to install REDSCAN to cover the whole surface of the roof and skylights, integrating the detection units with the existing alarm system so that any potential intrusion is alerted. The detection area of the REDSCAN was easy to set up to the exact shape and size of the roof; a single REDSCAN unit can protect a flat roof. The sensitivity of the target object size and speed can be adjusted to dramatically reduce the possibility of false alarms from birds or fog. The weak spot identified by the customer is now secure, giving peace of mind to the end user. False alarms are at an absolute minimum due to the laser technology and the ability to set the detection area.

Gated aviation fuel farm adjacent to operation building. Client wanted to create a multi-purpose IP solution to detect intrusion from asset theft activating CCTV cameras and create an access control system for a 24-hour operation. Following a thorough site survey, the integrator was able to create a solution that achieved all of its client’s goals. Using 4 Redscan laser detectors in horizontal mode, the integrator was able to secure the fenced perimeter using CCTV surveillance into an IP network that is monitored by the end user. Using unique rules available through VMS, the integrator used a vertically mounted Redscan laser detector to activate/deactivate the intrusion system when a fuel truck would enter and leave the gated fuel farm.

Amthal has worked closely with the management team and residents at Kenilworth Court to ensure fire and security upgrades on site occur without compromising on aesthetics of the Edwardian mansion blocks. Situated in Putney, Kenilworth Court consists of eight purpose-built Edwardian style blocks of flats, completed in 1904 – 1905. Featuring 150 portered flats, with a garden in the middle, it is now run by the controlling company, Kenilworth Court Co-ownership Housing Association Ltd. Upgrading door entry system The opportunity to upgrade door entry from audio to video capability saw the initial introduction of Amthal to the development. So successful in understanding the importance of keeping with original design features, working closely with the management team and residents, from initial specification through installation and project completion, Amthal now additionally maintains security gates and all fire requirements on site. Video security system at Kenilworth Court Steve Logie, General Manager at Kenilworth Court Co-Ownership Housing Association Ltd, said “With the historic significance of our development, and the pride of notable residents who have lived here, any upgrades, however small, must be carefully considered with regards to how it will impact on the aesthetics of the overall premises.” Steve adds, “Amthal understood this and worked closely with us and our residents, carefully taking in feedback to create bespoke video door entry solutions that blend with the grand entrances. Installation was sympathetic, always ensuring wiring was discreet and ‘boxed in’ where necessary.” He further said, “So impressed with their customer service and technical ability, we now consider them our preferred supplier for all fire and security maintenance.” CAME BPT brass entrance panel installed Based on resident feedback, Amthal created and installed a bespoke CAME BPT brass entrance panel for Kenilworth Court Based on resident feedback, Amthal created and installed a bespoke CAME BPT brass entrance panel for Kenilworth Court, allowing all homeowners to benefit from stylish video door entry technology. Residents and staff also benefit from an upgraded Paxton Net2 access control system, with dedicated fobs distributed to ensure safe and secure block entry. Phil Bryant, Amthal Strategic Accounts Team Manager added, “The key to our success with Kenilworth Court was taking the time initially to create an installation works program with video door entry systems that could blend in visually without disrupting the architectural aesthetic of the development.” Enhanced security system Phil adds, “We spoke with the management team and residents throughout the design process, bringing door entry styles and samples to ensure everyone was confident in the installed final solution.” He further said, “From this, our engineering team and customer service has built up a trusting relationship where residents understand our needs to operate internally, sometimes within apartments themselves and also through communal areas. And the management team has peace of mind that fire and security requirements will be maintained to exceed standards across the development.” Security solutions expert Independently owned, Amthal Fire & Security is dedicated to satisfying end user needs for security safety and convenience offering design, installation, service and remote monitoring of advanced electronic fire & security solutions, including intruder, fire, access and CCTV systems. Amthal Fire & Security is accredited by the Security Systems and Alarm Inspection Board (SSAIB) United Kingdom Accreditation Services (UKAS) and British Approvals for Fire Equipment (BAFE).

With more than 2,200 locations and 41,000 associates, Panda Express is America’s family-owned and operated Asian dining concept. Challenged with losses at the point of sale (POS) and growing false alarm penalties, the company turned to Interface Security Systems, a managed services provider delivering managed network, interactive alarm monitoring, video surveillance and business intelligence solutions to help them dramatically decrease shrink and resolve security inadequacies. False alarms and fines Panda store managers faced continuous distractions from false alarms, receiving calls from the legacy alarm company at all hours of the night and incurring fines from local law enforcement for needless police dispatches. Interface monitoring center instantly verify any alarm from a Panda store “When an alarm went off overnight, our managers would always err on the side of caution, send police in, or go in themselves. That was dangerous in itself if there was actually a burglary happening inside the store,” says Lyle Forcum, Executive Director of Asset Protection at Panda Restaurant Group, parent company of Panda Express. “Additionally, we were losing significant amounts of money on false alarm charges.” Suspicious transaction notification To address the false alarm challenge, Interface installed a next-generation IP Interactive Monitoring system with live video and two-way audio, which offers a virtual, guard-like level of protection in every Panda location. Operators in the Interface monitoring center instantly verify any alarm from a Panda store with live streaming video, eliminating false alarms. Forcum reports that Panda is saving over $100K per year in false alarm fees Panda had also implemented a customized, exception-based POS reporting system, which notifies Panda management whenever a suspicious transaction takes place at the register. Interface took the tool a step further by integrating it with the video surveillance and alarm systems at each of the Panda locations, allowing management to immediately connect to the video of any problematic transaction. Identify anomalies and prevent shrink The solution enables loss prevention professionals to quickly identify anomalies and prevent shrink. Top offenders from thousands of employees doing millions of transactions can easily be bubbled up to the top. The combination of business intelligence and video surveillance resulted in a massive reduction in shrink and cash shortage at the register. The business intelligence provided allows for focused tracking and improved store operations With Interface, Panda has experienced vast improvements in security for its associates, customers and assets. Forcum reports that Panda is saving over $100K per year in false alarm fees and thousands of dollars per month per store in reduced shrink at the POS. Monitoring intrusion data The business intelligence provided allows for focused tracking and improved store operations, including people development, store performance data comparison, optimized store efficiencies, monitored intrusion data, and cash tracking. Panda and Interface have successfully partnered to create a potent security and loss prevention tool in the Quick Service Restaurant space. “Interface is a partner that's been collaborating with us on our needs from day one,” says Forcum. “The company understands what we need, and then it develops solutions towards that end. It doesn’t just come up with an off-the-shelf product and expect us to purchase it. Interface has shown a real commitment to our business. We meet with them regularly to collaborate on new initiatives and on emerging issues that Panda faces. The company has truly become part of that solution voluntarily and eagerly. Other business partners do not do that. Interface is, in fact, a true part of the Panda team.” A more detailed case study and video testimonial on Panda Express can be found on the Interface website.

2019 was a big year for the Expert Panel Roundtable. The range of topics expanded, and we had more participation from more contributors than ever before. In closing out the year of contemplative discussions, we came across some final observations to share. They can serve both as a postscript for 2019 and a teaser for a whole new year of industry conversations in our Expert Panel Roundtable in 2020.  

Public spaces provide soft targets and are often the sites of terrorist or active shooter attacks. Public spaces, by definition, require easy accessibility and unrestricted movement. Given that openness, what security technologies can provide real results? We asked this week’s Expert Panel Roundtable: How is technology innovation impacting the security of public spaces?

When it comes to security and to ensuring the integrity of gaming operations, today’s casino market is risk-averse. Regulations direct the required surveillance of table games and slot machines, while modern casinos are often sprawling complexes that have a variety of other risks to be addressed, too. We asked this week’s Expert Panel Roundtable: What are the challenges of the casino market relating to security and surveillance technology?