Visitors to the 2019 edition of Secutech Vietnam will have plenty of opportunities to gather market intelligence, thanks to the introduction of the new ‘Smart Factory Conference’ to the show’s fringe program. As the region’s leading trade fair for the security, fire safety and smart building sectors, the fair provides a program of educational events that cover technological trends, government regulations and industry outlook. Smart factory systems “Vietnam&rs...
NextgenID announces the immediate availability of products and solutions that meet the OMB Policy specified within the latest Executive release memorandum. “NextgenID continues to be a leader in improving and modernizing identity solutions specifically for the Government and has created products that support the use of shared services resulting in significant cost savings to all adopting agencies,” said Dario Berini, COO, NextgenID. Identity Proofing technology “Identity Pro...
Among the cloud’s many impacts on the physical security market is a democratization of access control. Less expensive cloud systems are making electronic access control affordable even to smaller companies. cloud-based access control With the growing cloud-based access control market, integrators can find more opportunities in small businesses and vertical markets that typically wouldn’t be on the radar of their sales team. Large upfront costs for a server, software and annua...
Deploying security robots at a company is about more than providing and programming the hardware. There is also an element of “change management” involved in smoothing the way for robots to play a security role working side-by-side with human counterparts. Rising Popularity Of Security Robots As security robots increase in popularity, more companies are adapting to such cultural challenges "As security robots increase in popularity, more companies are adapting to such cultural cha...
The mindset behind a new law to prohibit the use of facial recognition and other security-related technologies by San Francisco police and other city agencies is obvious in the name of the new ordinance: “Stop Secret Surveillance.” Ordinance To Stop Secret Surveillance The San Francisco Board of Supervisors passed the ordinance 8-1 with two abstentions on May 14, and there will be another vote next week before it becomes law. We have an outsize responsibility to regulate the exces...
Allegion, global provider of security products and solutions, announced Identiv’s Hirsch Velocity Software and Mx controller now integrate with Schlage wireless electronic locks for a highly scalable access control offering. The integration supports Schlage LE wireless mortise locks, Schlage NDE wireless cylindrical locks and AD-400 wireless locks. Schlage Wireless Locks “Allegion continuously looks for ways to improve security, efficiency and convenience for end users and integrat...
Globally renowned biometrics company, Fingerprint Cards AB (Fingerprints) has announced that it has now shipped 1 billion fingerprint sensors worldwide. The Swedish-based biometrics specialist company has played a central role in bringing smartphone fingerprint sensors to the mass-market. Having led major advancements to the technology, Fingerprints was responsible for driving the first integration of fingerprint touch sensors into an Android handset back in 2014, with its high-tech fingerprint sensors now integrated into more than 330 smartphone models globally.Fingerprint BiometricsFingerprint biometrics has already replaced the PINs and passwords on smartphonesFingerprint biometrics has already replaced the PINs and passwords on smartphones and as devices diversify, Fingerprints’ expertise is also bringing trust to a range of new, next-generation form factors, cutting across a variety of applications, including access control, smartcards and IoT.“This represents a major milestone for the company and the industry, demonstrating rapid consumer adoption of biometrics in recent years,” comments Phil Sealy, Principal Analyst at ABI Research. “We see sustained growth for the biometrics market in the coming years, driven by existing use cases like smartphones, and the rise of new applications like payment cards and connected cars. Fingerprints will continue to play a significant role in enabling innovation in these areas, taking its significant biometric expertise and reapplying to new emerging use cases.”Optical Fingerprint Sensors For MobileEarlier this year, Fingerprints secured the world’s first volume order of fingerprint sensors for dual-interface payment cards. To complement these existing capacitive sensors, Fingerprints recently announced optical ‘in-display’ fingerprint sensors for mobile, enabling consumers to authenticate on the smartphone screen and offering OEMs greater design freedom. Its full portfolio of biometric solutions also includes ‘touchless’ biometrics solution, with iris and facial recognition combined for a convenient and secure user experience.“This is a proud moment for us and the global biometrics industry; proof of how far we’ve come in simplifying the lives of consumers every day, all over the world. But this is just the beginning,” comments Christian Fredrikson, CEO at Fingerprints. “With huge investment into hardware, software and algorithms, we are continuing to drive new innovative solutions to market while increasing performance and enhancing the user experience. As applications continue to arise and new technologies emerge, we’re committed to realizing our vision of truly seamless ‘all-in’ security, where you are the key to everything.”
Sargent and Greenleaf (S&G), renowned manufacturer of high-quality mechanical and electronic locks, has announced the release of its Digital Vault Lock solution. Through a secure online interface and user-friendly software, this static code, electronic time lock allows for increased flexibility and security for convenient vault access. Digital Vault Lock Combining an attack-resistant lock case and enhanced features to protect against a variety of threats – vibration, bouncing and punching attacks – the Digital Vault Lock provides durable security for financial institutions. With the ability to assign four independent time lock schedules for up to 100 users and retrieve up to 1,000 time- and date-stamped audit events with a simple USB connection from the lock, the Digital Vault Lock increases shift coverage without overriding security and can be customized for a single user, dual user or manager. “With S&G’s Digital Platform features and benefits continuing to evolve, the Digital Vault Lock will provide our customers with additional flexibility and security for a smarter and faster vault access lock,” stated Keith Deaton, COO of Sargent and Greenleaf. “The auditing capabilities along with the scheduling and management features of this lock, make it possible for banks to have a digital vault security option,” said Deaton. S&G’s Digital Vault Lock’s main features include: User-friendly programming via website interface or keypad for secure programming. Audio and visual signals, including a display screen and three keypad LEDs for lock status indication. 1,000 time- and date-stamped events for precisely managing audit trails. Offers dual control, automatic daylight savings, a management reset code, time delay up to 99 minutes and a penalty lockout. S&G 3029-3XX Lock S&G’s Digital Vault Lock is powered by the S&G 3029-3XX lock with a motor-driven lock bolt. With same mounting footprints as the S&G 6400 and 6500 series mechanical vault locks, retrofits are quick and easy.
GET Group North America, global provider of end-to-end solutions for secure credentials with over 20 years of experience in identity management, has announced a partnership with Secure Planet, an I3 affiliated company, which provides facial recognition-based solutions of the highest overall quality, security, and value to U.S. Government, industry and commercial clients. Under the terms of the agreement, Secure Planet’s cutting-edge facial recognition technology will be incorporated in select GET Group NA offerings, including its CoreID Personal Data Management System (PDMS) and its GET mID Digital Identity Solution. Facial Recognition Solutions Secure Planet’s facial recognition solutions are developed in the U.S. and built around the state-of-the-art Rank One Computing facial recognition algorithm. They can be deployed in hand-held or man-portable modes depending on customer requirements. Facial extraction and matching from still imagery and videos are available in both modes, in a connected or disconnected environment and over a variety of distances. Secure Planet offers a mid-range facial recognition capability that can leverage facial images captured via streaming video “Secure Planet has led the pack in terms of developing a facial recognition algorithm that provides the highest degree of accuracy, quality and performance,” said Gerald Hubbard, Director of Marketing and Communications, GET Group North America. “By incorporating their technology into our offerings, we will best enable government agencies, motor vehicle departments, municipalities, law enforcement organizations, and corporate enterprises to implement optimal identity management solutions.” Digital Identity Solutions Secure Planet offers a mid-range facial recognition capability that can leverage facial images captured via streaming video. It can collect and match unconstrained faces from individuals at ranges between five and 350 meters in daylight conditions. Images that are seamlessly extracted from the streaming video can be automatically matched against a database of millions of individuals without a network connection to remote computing resources. Similarly, its mid-range still-image facial recognition solution can collect still-images of unconstrained faces of persons at ranges between five and 350 meters in daylight conditions. “We strive to consistently test and improve our facial recognition algorithm in order to provide the most accurate offering possible,” said Dr. Doug Dyer, Chief Scientist at Secure Planet. “Like us, GET Group is committed to proving the best and most effective solutions for managing identities. The combination of our technologies will allow governments and organizations to help prevent identity fraud and grant correct access to only authorized individuals.”
Nortek Security & Control LLC, a provider of wireless security, home automation, access control and health and wellness technology, introduced the 2GIG eSeries, the next generation of the 2GIG security and control ecosystem that includes two all-new GC2e and GC3e panels and a new line of encrypted sensors. The introduction was made at ISC West 2019 in Nortek Security & Control Booth #20015 in Las Vegas, Nevada. According to Nortek Security & Control Vice President of Products Quinto Petrucci, the 2GIG eSeries offers both end-users and dealers an enhanced security and control ecosystem that builds on the reliability and peace-of-mind that are synonymous with the 2GIG name. New Encrypted Sensors This is a major update to the line, designed to benefit both dealers and their homeowner customers" “This is a major update to the line, designed to benefit both dealers and their homeowner customers,” Petrucci said. “For homeowners, the new encrypted sensors enhance peace of mind, knowing their system is even more secure and resistant to hacks and breaches.” “The new panels deliver an upgraded user experience, including a contemporary new design that will look at home in any setting. For dealers, the encrypted sensors will only communicate with an eSeries panel, which prevents a competitor from taking over an eSeries installation by only installing a new panel.” Glass Break Sensor Compatible encrypted 2GIG sensors include the Standard Door/Window Sensor, Motion Sensor, Glass Break Sensor, Key Fob Sensor, and Recessed D/W Sensor – with more to come in the near future. And the two new panels support all traditional 2GIG sensors and other legacy 345 sensors for easy system upgrades. “For dealers, this is a best-of-both,” said Petrucci. The new GC2e panel includes a larger, brighter 5” capacitive touch screen, while the GC3e features a 7” touchscreen. Both panels have best-in-class 2-way audio and front-firing speakers for exceptional audio performance. Additionally, the new GC3e panel exclusively includes the 2GIG Smart Areas feature, enabling security partitioning that makes it easier than ever to set up independently protected areas in homes. Simplifying Installation Smart Areas delivers greater personalisation and functionality for the end user" Smart Areas delivers greater personalization and functionality for the end user, while simplifying installation for the dealer. “Think of it as four systems for the price of one,” said Petrucci. "The GC3e panel also includes on-board demo and promo videos that keep users in-the-know and a screen saver mode with slideshows that displays homeowners’ favorite images when alerts and alarms are cleared.” “We have taken our proven GC2 and GC3 panels and added essential features and upgrades to enhance peace-of-mind for the homeowner,” Petrucci concluded, “and we are giving dealers an exceptional new product line to help them win and retain more business.”
Interlogix, a global leader in security and life-safety solutions, introduces Simon XTi-5i, a self-contained, wireless security system for heightened residential security and convenience. An update to the Simon XTi-5 system, the new platform supports 80 wireless zones, features a 5-inch color LCD touchscreen and is compatible with a wide range of devices through leading service providers. Interlogix is a part of Carrier, a leading global provider of innovative heating, ventilating and air conditioning (HVAC), refrigeration, fire, security and building automation technologies. Simon XTi-5 Wireless Security System “The latest version of the Simon XTi-5 system helps synchronize homes to keep families connected, protected and a whole lot more,” said Cooper Briscoe, residential solutions product leader, North America, Interlogix. “The devices and accessories available through Interlogix and Alarm.com interactive services make it easy to customize systems that meet each family’s specific needs and priorities whether in a house, apartment or condominium.” When paired with an LTE modem from leading active home services provider Alarm.com, Simon panels can be used as a comfort management and automation system enabling local and remote control of Z-Wave devices such as wireless lighting controls, thermostats, door locks, garage doors and more. Home Security And Automation Solutions The intuitive touch screen panel is easy to operate, making it ideal for users of all ages The new system features a selectable user interface that matches the Alarm.com interactive services mobile application in color, style and icons – simplifying the user experience. At-a-glance system status provides a complete view of home security and automation systems, indoor temperature and outdoor weather. The panel comes standard with support for up to 80 wireless zones and a built-in battery backup keeps the system running in case of power failures. Paired with an LTE modem from Alarm.com, the Simon XTi-5i panel enables other home security and automation features including: Real-time look-ins and review of recorded snapshots for visual verification of alarms by using the Interlogix Image Sensor Voice, email and text message reports Two-way emergency communication with monitoring station personnel using the panel’s built-in microphone Menu-based system programming and testing for fast and accurate installation of the panel and supported devices. The intuitive touch screen panel is easy to operate, making it ideal for users of all ages.
ProdataKey (PDK), an innovator of cloud-based networked and wireless access control products and services, has announced the introduction of “touch io”, a new Bluetooth reader and credentialing option for smartphones designed for use with the company’s cloud-based access control solution, pdk io. Touch io Bluetooth Reader touch io does not require the user to unlock the phone in order to gain access through a protected door Touch io brings new levels of convenience and security for the communication between smart phones and access control door readers, eliminating the need for cards or fobs. Unlike other systems, touch io does not require the user to unlock the phone, or to even remove it from pocket or purse, in order to gain access through a protected door. The individual’s identity is validated through communication directly between his/her credentialed device and the reader, via Bluetooth, bypassing the need for internet or cellular connectivity. This can occur from distances as far as 30 feet away, as defined by the customer. By the time the user reaches the door and indicates an intent to enter, by simply touching or tapping a hand to the reader, door activation is immediate and seamless. A combination of machine-learning algorithms that learn door opening patterns, combined with directional antennae placed on each side of controlled doorways, ensure that credentials are not inadvertently validated when employees pass in proximity to the doors from the unlocked side. Superior Security Compared to traditional RFID proximity cards, as well as to more high-tech 13MHz contactless smart cards, PDK’s mobile credentials offer superior security on many fronts. Touch io credentials are impossible to clone, each possessing a randomly-generated, unique ID, are authenticated by the Bluetooth reader at each use, and employ a session-unique encryption key for communication with the reader. Furthermore, if a phone is lost or stolen, its owner can immediately deactivate the credential by remotely wiping the phone with a tool like “Find My Phone,” a precaution he or she is likely to take out of concern for other personal data also stored on the device. By contrast, if a wallet or keys are lost that contain a card or fob, the credential remains active until the company’s system administrator is notified of the loss – which may sometimes take days. Cloud-Based Access Control We are making the use of smartphones both more convenient and more secure than traditional methods" The touch io reader is compatible with legacy systems, capable of reading traditional proximity cards. Mobile credentialing is available as part of the pdk io affordable system licensing plan, offering users an unlimited number of credentials for a low, per reader, annual subscription. System administrator can easily generate and assign these to employees with just a few clicks from within the pdk io software management interface. Josh Perry, Chief Technology Officer at PDK, explains, “Until now, the access control market has been filled with Bluetooth mobile credentialing options that offer an inferior customer experience to traditional RFID cards which are, quite frankly, reliable and convenient. With PDK’s touch io, we are redefining the category, making the use of smartphones both more convenient and more secure than traditional methods. It’s the latest example of how our corporate commitment to innovation is bringing a litany of tangible benefits to the security professionals, system administrators and the employees who use our systems every day.”
Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SecurityInformed.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organizations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organizations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritizes use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
Whether you are a veteran in the access control world or have never installed a card reader before, there are always ways to increase profits in the ever-evolving world of access control. The hope is that by considering a few key focal points, you can find ways to increase market share. Whether we are releasing an electronic lock through a simple intercom button or using biometric and multi-authentication based on a database; the tactics for bringing on more revenue is the same. Learning to focus on a few key items can help open up opportunities. Business Access Controls Understanding vertical markets is a strong strategy for success in increasing your profits with access controlIf you are new to access control, it’s important to determine the right product offerings for your business model and experience level of your team. Mistakes in estimating or installing can be costly and complex. Take advantage of manufacturer training both online and in the classroom for both your sales team and installation department. It’s important to understand the fire and building codes in your area to make sure you design the proper solution for your customers. Furthermore, understanding the products, components and proper wiring can save you money in labor and materials. Today we will look at four focus points: Vertical Markets, Cloud-Based Access Control, Technology Upgrades, and Preventative Maintenance and Service Agreements. These four focal points are simple to implement and can be easily added to your current operation. Vertical Markets Understanding vertical markets is a strong strategy for success in increasing your profits with access control. The concept is that understanding a certain vertical and their security needs can increase your sales team’s marketability. If you spend your time focusing on the healthcare industry, for instance, you will see that HIPA requirements open doors for selling access control. Getting to know the regulatory concerns of different verticals is a great strategy for more effective salesHaving logs of who entered your HR files room or patient records storage is a crucial part of addressing privacy concerns. Getting to know the regulatory concerns of different verticals is a great strategy for more effective sales. Another example could be apartment communities or other multifamily dwellings. In this competitive marketplace, these complexes are looking for ways to stand out in their market. Knowing this and being able to offer amenities like secured locks with Bluetooth credentials that tenants can open with their smartphones is a selling point for you and for your customer. Building on each customer you contact within a vertical is like free sales and marketing training. The more you learn from each potential client, the more you increase your conversation starters for the next potential client. Cloud-Based Access Control With the growing cloud-based access control market, integrators can find more opportunities in small businesses and vertical markets that typically wouldn’t be on the radar of your sales team. A typical card access system often makes the move from the traditional lock and key systems to electronic card access cost prohibitive. This is due to the large upfront costs for a server, software and annual licensing. With cloud access, integrators can offer less expensive upfront costs with low monthly subscription fees that cover all software updates, database backups, security patches and more. The real benefit for the integrator is the reoccurring revenue. By helping our clients save money on server, software and IT infrastructure costs, we are securing reoccurring revenue for our companies that increase our profitability. Building reoccurring revenue not only provides cash flow but also keeps your name on the top of the minds of your customer and that leads to additional sales. By helping clients save money on server, software and IT infrastructure costs, we are securing reoccurring revenue for companies that increase profitability Technology Upgrades Another often overlooked opportunity is technology upgrades. Training your sales staff and even service technicians to watch out for clients with older technology can reap major benefits. When you bring new technology to your clients, you show another value that you bring to the table. Even if your client isn’t ready to make an upgrade, you can easily plant a seed that will get their minds and budgets rolling. An easy example is a customer with an older intercom door access system An easy example is a customer with an older intercom door access system. This may have met their needs 10 years ago when it was installed, but the office has grown and perhaps an integrated card access intercom system is a great technology upgrade. Bringing this to the customer will once again show that you are the “subject matter expert” and your customer will be more apt to refer you to their friends and colleagues. Another easy way to find technology upgrades is to dig through your ageing client list and build a list of potential targets that you have not visited lately. If you keep records of what was installed previously, it will make it easier to plan ahead and bring solutions to your next visit, saving your sales staff time and again building confidence with your clients. Preventive Maintenance And Service Agreements One thing that sales teams often miss is the opportunity to add service agreements and preventative maintenance agreements. Even if a customer already has an access control system, they may not have a service provider and may be interested in securing a service agreement. Typically, a service agreement can be written to cover all parts and labor or just labor for an annual feeShowing the value of a service agreement is paramount, adding annual or semi-annual preventative maintenance to your service agreement is one way to add value. Inspecting locking mechanisms, request to exit motions and buttons, door status switches, headend equipment, batteries and power supplies, can save your customer from a costly after-hours service call or the inconvenience of a non-functioning access control system during business hours. Additionally, checking computer hardware and software logs for errors can save a customer from a catastrophic failure. Typically, a service agreement can be written to cover all parts and labor or just labor for an annual fee. It is helpful to come up with a percentage of the install value that makes sense so that your sales team can easily quote a service agreement for your customer. Offering several levels of service also opens the table for negotiations. You can offer an “all parts and labor 24/7” or a “parts and labor M-F 8AM-4PM”, as an example. Offering guaranteed response times can also be a marketing strategy. Critical Area Access Management Checking computer hardware and software logs for errors can save a customer from a catastrophic failureA 24-7 facility that has 200 employees moving in and out of critical areas may be a great potential customer for a high-level service agreement with semi-annual preventative maintenance and a guaranteed 4-hour response time. Where a small office that is only open during standard business hours may be better suited for a labor only M-F with annual preventative maintenance inspection. The point is that a creative, intentional, and focused approach to access control can yield the fruit that brings long-term success to your team. Building a plan and learning from each prospect, sale, and installation will develop a process that brings results. Attending a trade specific expo like ESX will give you the opportunity to meet with manufacturers and other integrators that can help you implement a product offering and strategy for success.
Considering how much the modern smartphone has become a common everyday tool and cultural icon, it’s hard to believe it has only been with us for a relatively short space of time. The first Apple iPhone was launched in 2007 and yet in a little over a decade the smartphone has become as essential as our keys or wallet. From its conception as a multi-faceted communications device, it has morphed into something far more integrated in our daily lives. Services such as Apple Pay, Android Pay and PayPal have seen the smartphone become a credible replacement for cash and cash cards, but equally, it is possible to replace access cards and keys as well.Smartphones can easily receive authentication credentials remotely and access can be confirmed or denied instantly The ability to accurately authenticate an individual and the applications this offers for security purposes, is something that the security industry needs to continue to embrace and further promote to our customers. Considerable Advantages Most security professionals understand the potential benefits of using mobile device authentication, with flexibility being the key advantage. Smartphones can easily receive authentication credentials remotely and access can be confirmed or denied instantly. Equally, smartphones already contain many secure options to ensure they are only used by the authorized user – fingerprint and face recognition, as well as pattern authentication and PIN, being prime examples. Unfortunately, there is still a lack of awareness amongst some security operators, customers and the public of these exciting benefits. Potentially there may also be some reluctance, in certain quarters, to trusting a mobile device with physical security. A lack of trust in seemingly ‘unproven’ technology is not unusual, but the security industry needs to demonstrate reliability along with the considerable security and convenience benefits of using it. Trusted Part Of Security Network Many smart devices already securely bind the mobile device with the right person by using 2-factor authenticationMobile device security needs to earn its trust, in much the same way as any other new ground-breaking application. In fairness to the doubters, it’s not hard to imagine how much of a risk a badly protected mobile device could be to any secure network! There are two key obstacles that smartphones need to clear before they can become a trusted part of the security network though. Firstly, that they are secure enough to be trusted as part of a security network, and secondly that they can reliably identify an authorized user in a real-world environment. Many smart devices already securely bind the mobile device with the right person by using 2-factor authentication. For example, this could combine a PIN code with the fingerprint or face of the authorized individual. In areas with particularly high security, you could also implement a wall-mounted biometric reader (fingerprint, facial recognition or iris scan) to add a further level of protection and ensure there is no wrongful use of the mobile device. Security tokens or access cards are typically rigid in their programming, only allowing access to certain areas Security By Location With its many and varied functions, undoubtedly one of the most useful systems on any smartphone is its GPS location tracking. It’s also a perfect tool to assist with security systems interaction.A benefit of using smart device authentication is the cost savings over operating traditional tokens Consider any secure facility – it will feature different levels of access. This can vary from a humble canteen and break-out areas, right through to secured doors around potentially dangerous or highly sensitive areas - such as plant rooms, or even a nuclear facility! Security tokens or access cards are typically rigid in their programming, only allowing access to certain areas. A smartphone, however, can be granted or denied access depending on the location of the request by the individual – GPS literally adds a level of extra intelligence to security. Personal Items Using QR codes seem to be a simple but reliable identity and access control authentication optionMobile devices tend to be guarded and protected with the same concern as your money or your keys. Many of us literally carry our mobile device everywhere with us, so they are relatively unlikely to be misplaced or lost – certainly in comparison to a key card for example. Also, think about how often you use or hold your smartphone – some estimates suggest 2,600 times each day! With that level of interaction, you’ll be aware very quickly if it’s been misplaced, not least because of the inconvenience and cost to replace it. This level of personal connection makes it perfect for use with security systems. Cost Savings Another obvious benefit of using smart device authentication is the cost savings over operating traditional tokens. No more plastic badges, access cards, lanyards, printers and consumables used to administer security. This is something the security industry really needs to shout about! It will come as no surprise to hear that smartphones are exceptionally common too. Figures suggest that in 2015 there were nearly 41m in use in the UK and this is predicted to rise to 54m by 2022. With the UK population being just over 65m, that is a very high percentage of people already carrying this technology. Using a resource that people already have, and which is highly secure, makes unquestionable financial as well as practical sense. GPS location tracking is a perfect tool to assist with security systems interaction Integrated Technology Agreeing on common and shared open protocols has unfortunately been one of the stumbling blocks for the security industry in adapting to a predominantly smartphone authentication approach. NFC (Near Field Communications) technology in mobile phones and smart devices has failed to be the universal success it promised.Not everyone has an iPhone, but it is such an important segment of the market for customers Mobile technology trends have dictated to the systems that use it. Apple’s earlier (Pre iOS 11) decision to restrict the use of NFC to Apple Pay on its devices has had a profound effect on the implementation of NFC in other applications too. Not everyone has an iPhone, but it is such an important segment of the market that other manufacturers are wary of how customers will be able to use any new technology. We have seen a much bigger focus on using Bluetooth Low Energy technology on mobile devices instead. With providers such as HID Global, STid in France and Nedap in the Netherlands now concentrating on developing Bluetooth Low Energy readers and mobile credential applications, this seems like a highly credible alternative. Along with NFC and Bluetooth Low Energy options, there also seems to be a lot of interest in using QR codes as simple but reliable identity and access control authentication. These can easily be displayed on a screen or printed if necessary, giving great flexibility over the type of technology that is used in the future. Upgrading Existing Security Systems There are strong arguments for many businesses to continue using MIFARE+ systems if they suit operations well We are steadily seeing the signs of smartphone authentication replacing the cards and tokens we have been familiar with. However, many consumers still want options rather than to just be railroaded down one path. A business that has invested in cards or tokens will want to use that technology investment fully. The changes will come when readers are updated – this is when security specifiers and installers need to promote the advantages of dual-technology readers, which offer options to include smartphone authentication into the mix. There is still considerable diversity amongst smart devices, the operating systems they use, and the security technology employed by each. Android, Apple iOS and Blackberry devices all vary with regards to the biometric authentication available, so security administrators may need to be flexible on the types of authentication they accept. Interestingly, card technology has also progressed at an astonishing speed too – with MIFARE+ proving to be a highly cost-effective, practical and secure system that can easily be integrated. There are strong arguments for many businesses to continue using these systems if they suit operations well. NFC (Near Field Communications) technology in mobile phones and smart devices has failed to be the universal success it promised Hybrid Systems A hybrid approach may be the best answer for many security operators. This means those who choose to enjoy the benefits in terms of flexibility and convenience of smartphone authentication can do so, whilst those who are more hesitant can continue to use more traditional methods. A hybrid approach may be the best answer for many security operators Larger organizations may find that the swap over is a slower and more gradual process, whilst smaller start-up businesses may prefer to jump to a smartphone-based approach straight away. If security systems are well integrated but modular in their approach, then it becomes much simpler to evolve as time goes on. Embracing The Benefits Using their app-based systems architecture, smartphones are ideally placed to evolve with security systems in the future. There are many benefits for the security industry and our customers, but we need to remember that this move will involve a culture change for many security operators and users. The security industry needs to be mindful and respectful of any anxiety, but also be positive and promote the considerable benefits mobile authentication offers.
More good news for exhibitors on the second day of the Global Security Exchange (GSX) in Las Vegas. Brisk attendance continued early in the day, and then slowed somewhat in the afternoon, but most comments from exhibitors were positive. Exhibitors such as Lenel were “thrilled” with the show, and noticed the steady, good traffic and lots of sales leads. Lenel’s position at the front of the hall probably helped. New developments in mobile credentialing are a big trend at GSX, and Lenel’s BlueDiamond mobile credentials are traveling on a new path, so to speak. The access control company is introducing the idea of “Pathways” as a way of automatically signaling intent to a Bluetooth-enabled smart phone to open a door. A recognizable “pathway” is programmed into the phone, based on signals from nearby readers and locks and also geolocation signals. The system recognizes when a user travels along the pathway and automatically signals the correct door(s) to be opened along the way without the user having to touch his smart phone.A recognizable “pathway” is programmed into the phone, based on signals from nearby readers, locks and also geolocation signals Providing A Lightweight Alternative “When you trigger a pathway, it’s signaling intent to open the door,” says Greg Berry, Vice President Mobile Credentialing, Global Security Products, for United Technologies, parent company of Lenel. “Pathways are customized to a user’s needs and are the common places you are going all the time.” A user who walks the same path daily to the door of an office will find that door opens automatically. Previously using mobile credentials has been “slightly more work than using a badge,” says David Weinbach, Manager of Identity and Product Innovation for Lenel. “Now with Pathways, it’s less work than using a badge.” Specifically, a user no longer has to take out his phone and push a button to signal intent. “Rather than trying to emulate the badge, you create an experience that is better than the badge,” adds Berry. “We want to change the paradigm and turn the market on its ear.”New browser-based clients are being released with each new version of OnGuard software Other news from Lenel includes the release of more mobile and browser-based clients for OnGuard to be used for greater convenience alongside the Window-based clients. Providing a “lightweight” alternative enables some of the functionality of the Windows client in a format that is easy to access on the go. New browser-based clients are being released with each new version of OnGuard software. Cloud-hosted systems using Microsoft Azure are also among the plans for OnGuard, which ultimately will offer on-premises and cloud options. There’s not much comment from the Lenel folks about their parent company United Technologies’ plan to acquire S2 Security, which was announced days before the show. They would only say that the acquisition is waiting for regulatory approval, and that the expectation is that the two companies’ products will be complementary, given S2’s focus on the SMB (small and medium-sized business) market and Lenel’s strength at the enterprise level. The acquisition strategy is to grow both businesses. More details to come about the new combined company. Modern Network Infrastructure NVT Phybridge, a PoE connections company located near the back of the hall, also reported steady booth traffic on Day 2. “There are lots of customers and partners here,” said Steven Fair, Executive Vice President. “We are pleased with the quality of people, but not overwhelmed with the quantity.” FacePRO AI facial recognition is used for real-time searches of terror suspects or criminals throughout a location NVT Phybridge, which provides IP networking products for the telephony industry as well as security, is focused on networking concepts at GSX, in particular the changing requirements for network infrastructure in the age of IoT. We are pleased with the quality of people, but not overwhelmed with the quantity.” Fair uses the term “Modern LAN” to describe the new, changing requirements and in consideration of the specific networking needs of each edge device, whether cameras, sensors, or door access control devices. “Start with the edge device — what does it need from the network? What are its needs and have there been any innovations to enable you to connect to the network more economically?” asks Fair. There is also a green aspect to designing network infrastructure. Can existing equipment, such as coaxial or single twisted-pair cabling, be used, and thus save on disposal costs of the used cabling as well as lowering installation costs? Among NVT Phybridge’s offerings that can serve the changing networking needs in the IoT era is Smart Path PoE, which offers smart power, smart network access and secure connections. The CLEER family of products provides ethernet over existing coaxial cabling to enable easy transition from analog to IP cameras. The PoLRE products supply ethernet and power to travel over a single unshielded twisted pair cable with reach over 400 meters. The products have been used recently to transition a series of cruise ships from analog to IP video without having to replace cabling and spending only two days in dry dock for the installs. A New Focus Away From AI Panasonic is looking to apply AI-based capabilities to vehicle recognition in the near future, with the ability to identify vehicle characteristics Deep learning and artificial intelligence (AI) seem to be taking a lower profile at this show, perhaps signaling the end of the hype. Companies that mention AI point to specific products that use the technology and are currently available. For example, Panasonic is featuring its FacePRO AI-based facial recognition system. The system uses face images captured from video — grabbing up to 30 to 35 faces a second as video is recorded. The system saves the best of those face images, eliminating extensive duplication, as thumbnails, which are linked to the video footage where the faces appear. To find video in which a face appears, the operator merely drags-and-drops the thumbnail image and commands the system to “go fetch” video that contains that face. The system then produces a timeline showing where the face appears in the feed from each video camera on the premises, so an operator can track the movements of a suspect throughout a facility. The tool helps to simplify and shorten the workflow of locating a suspect in real-time and is affordable for a wider range of uses beyond the traditional airports or high-end applications. The FacePRO software is offered on any Panasonic camera, and works with a separate FacePRO server that is integrated with the video recorder. The system can be added easily to existing systems and is useful for such applications as real-time searches for terror suspects or other criminals throughout a location. Panasonic is also looking to apply AI-based capabilities to vehicle recognition, too, in the near future, with the ability to identify vehicle characteristics such as color, type of vehicle and direction of travel. On the VMS side, Panasonic is transitioning its Video Insight software to a modular approach, tailoring solutions for a growing range of vertical markets, such as transportation and retail, all using “plug-ins” that enhance operation of Video Insight software. No additional license fees are involved That’s just a sampling of what I saw on Day 2 of the show. I have more to share in a final show report, including what I see tomorrow on the final (shortened) day.
Newly modernized halls with lots of daylight will house hundreds of exhibitions and conference events at the upcoming Security Essen 2018 at Messe Essen, Germany. A new layout and hall numbering system will be unfamiliar to past attendees but promises to simplify the experience as it brings together attendees and exhibitors. European Physical Security Market Security Essen is an international trade fair, but the emphasis is more on German, Austrian and Swiss companies. In all, Security Essen will feature 1,000 exhibitors from 40 nations. The trade fair has more of a continental European “flavor” compared to IFSEC, which focuses more on the U.K market. At the last Security Essen in 2016, organizers reported about 40,000 visitors including conference participants, VIP guests, members of various delegations and journalists. Security Essen 2018 has more of a continental European “flavor” compared to IFSEC, which focuses more on the U.K market “This year, we have sharpened the profile of Security Essen,” says Oliver P. Kuhrt, CEO of Messe Essen, a trade fair, congress and event organiser with its own exhibition grounds. “The trade fair has become considerably more digital, more modern and more interactive. Due to the optimized hall layout, we are offering our exhibitors and visitors the best possible experience with short paths and direct communication.” Newly Modernized Messe Essen The newly modernised site of Security Essen will encompass eight halls, newly renumbered and with the subject areas reorganised, too. Visitors will find Services in Hall 1; Access, Mechanatronics, Mechanics and Systems in Halls 2 and 3 and the Galeria; Perimeter Protection in Hall 3; Video in Halls 5 and 7; and Fire, Intrusion and Systems in Halls 6 and 7. A helpful smart phone app, downloadable free from the Google Play Store (Android) or the Apple App Store (iOS), will be available two weeks before the event and include a show floor plan; the exhibitor list with booth numbers and contact information; and an overview of the supporting program. A separate hall – Hall 8 – will house new Cyber Security and Economic Security categories. Cyber Security Conference At the new Cyber Security Conference, located prominently at the new East Entrance, experts will share their knowledge about the more pressing challenges and potential of cybersecurity. The program opens and closes on 25 and 28 September with the main topic “Opportunities and Risks of Cyber Security”. On 26 September, discussions and lectures will center on “Entry, Admission, Access: Identification Options”.A helpful smart phone app, downloadable free will be available two weeks before the event and include a show floor plan On 27 September, the topic will be smart homes and focus on “Connected Building, Security in the Buildings of the Future”. Speakers will include the president of Germany’s Federal Office for Information Security, who will address cybersecurity as a challenge for politics, business and society. The fair organises the conference in cooperation with the BHE Federal Association of Security Technology and the technical support of the Federal Office for Information Security. In Hall 8, a new Public Security Forum will enable visitors to experience digital security technologies for public spaces from the areas of sensors/IoT, cyber security and surveillance. The products and solutions will be installed in four different building scenarios (town hall, school, hospital and library) and it will be possible to test them extensively. The forum, including lectures and discussions, will target municipal decision makers and planners of public spaces. Comprehensive Program A Security Expert Forum in Hall 2 will present a continuous program with more than 90 presentations during the period of the fair. Visitors will obtain information and solution ideas about all six subject areas covered at the fair, and the program will begin with a keynote lecture each morning and finish with a live demonstration in the evening. On the first day of the fair (25 September), Security Essen’s Career Forum will introduce retrainees, students, trainees and graduates to companies from the security industry. Targeted and professional communication will be established between companies and job applicants to facilitate making contacts, developing networks, and filling actual vacancies. Thursday (27 September) will be observed as Fire Prevention Day, and a Drone Course will be provided each day in Hall 7. One day admission to Security Essen is €41; a four-day ticket is €105. Advance sale tickets are discounted.
What happens to a company’s data in the case of a disaster such as 9/11 or Hurricane Sandy? How can a company recover from a disaster and continue their business uninterrupted? It’s a complicated challenge – and one many security professionals and risk management professionals must consider. Companies like Recovery Point provide resources to help a company survive a catastrophic event and keep its computer programs and business processes running. Their customers include large, well-known companies and the government. “When big disasters happen, people begin rethinking what they need to protect against,” says Dick Fordham, Director of Marketing and Strategy, Recovery Point. “We try to imagine the worst that can happen, and put in place adequate measures to provide the security in those areas.” Recovery Point is a national provider of integrated business continuity and disaster recovery systems. The company stores copies of its customers’ critical enterprise data on its servers in multiple locations. Recovery Point enables customers to bring their systems and networks back up and let employees continue working despite any damage from the disaster. “We’re not a big company – about 150 employees – but we can service the biggest clients because we provide a high degree of personalized service,” says Fordham. There is also a 45,000-square-foot facility in Gaithersburg, Maryland, where clients’ data can be stored up to 30 days on disk and up to seven years on tape Client Data Storage And Backup Recovery Point’s flagship facility is located on a 17-acre private campus in Germantown, Maryland; about 30 miles northwest of Washington, D.C. There is also a 45,000-square-foot facility in Gaithersburg, Maryland, where clients’ data can be stored up to 30 days on disk and up to seven years on tape in high-end, secure vaults. There are also two 100-seat work areas where displaced workers from customer companies can continue to perform their duties – one in Gaithersburg and another one in Kenosha, Wisconsin. Recovery Point is also a tenant in a data center in Mt. Prospect, Illinois, providing an additional, redundant location to store data in case of a disaster. Recovery Point offers cloud backup strategies to handle data from major computer systems used by large companies; whether it’s mainframe computers, AIX operating systems or iSeries. In addition to providing recovery services in case of a disaster, the company works with companies daily to test and maintain their systems and to provide proof-of-concept demonstrations. Concentric Circles Of Security Security is a large part of the services Recovery Point provides. The company leverages the most secure approaches and technologies to ensure that customers’ data is protected, including the familiar “concentric circles of security” approach familiar to most security practitioners. At the center of the circle is the data of customer companies, what Fordham calls ‘the crown jewels.’ Recovery Point uses a combination of cyber, network and physical security to protect a customer’s data assets. “If their data is gone or corrupted, their business is gone or corrupted,” says Fordham. Location of the data center(s) is the first stage of protecting the backup data. Recovery Point is located outside urban areas, away from likely terrorist threats, in an area that is not prone to hurricane or tornado activity. The ‘geographically stable’ area is above the 100-year floodplain. At the perimeter, there is no signage identifying the company or its mission. An anti-ram barrier topped with a 10-foot personnel security fence encircles the campus. At the gate, visitors must be validated remotely or by authorized badge and security code. Inside the perimeter, there are hydraulic anti-vehicle barriers that can resist a 30-ton truck going 50 miles per hour. Bollards at four-foot intervals keep vehicles away from the building. Visitors require access badges and receptionists at multiple sign-in desks are located behind ballistic-rated bullet-proof glass Inside, visitors require access badges and receptionists at multiple sign-in desks are located behind ballistic-rated bullet-proof glass. Badges allow access only to the specific areas a visitor needs, whether it is the location where their data is stored, temporary work areas, meeting rooms or overnight sleeping quarters. Two-factor authentication includes iris-scan, fingerprint and voice recognition biometrics. Data Security Process Independent certification, including auditing of processes and physical boundaries around the data, meets standards such as the Federal Information Security Management Act (FISMA) and the Federal Risk and Authorization Management Program (FedRAMP). The network and power must also be stable and Recovery Point has Uptime Institute Tier 3 certification, which includes redundant, switchable systems. There is an A side and B side to each system; if one side is ‘down’ for maintenance or a malfunction, the other side is fully functional to ensure uninterrupted service. “Customers have already had one disaster,” says Fordham. “We make it as painless as possible for them not to worry about their data, to make them feel secure. In a disaster there are other things to worry about, such as their home and families. We want security you can see and security you can feel.”
People’s Choice Credit Union is one of Australia’s largest Credit Unions, with 365,000 members and 44 locations across South Australia, Northern Territory, Victoria, Western Australia, and Australian Capital Territory. People’s Choice Credit Union (People’s Choice) has earned a reputation as a forward-thinking and highly innovative company that is radically changing the banking experience for its members and employees. From their head-office to their branches throughout Australia, People’s Choice is utilizing new technology to improve service to members, be more efficient, reduce costs, and decrease their environmental footprint. Smarter workspaces Operating an innovative, modern working environment that utilizes flexible workspaces in place of traditional desks, People’s Choice staff are not allocated a specific desk but instead choose where they wish to sit each day. They can even choose whether they wish to sit or stand, by having desks that can be raised or lowered to suit personal preference. Flexible work environments are proving popular for large corporate companies due to the ability to increase company-wide communication, support project work, improve productivity, reduce clutter, and save costs. “With a large staff, there is always a number of people out of the office, whether it’s on sick or annual leave, or working on business outside of the office.” said Mike Humphrey, Manager of Property Services at People’s Choice Credit Union. “By implementing a flexible workspace model, we have been able to save approximately 3,000 square meters of office space which equates to thousands of dollars each year in building costs” said Mike. Multi-technology smartcard T20 and T10 readers Using Gallagher’s smartcard T20 and T10 readers on each locker bank, staff badge their access card to open their allocated locker To facilitate the operation of a flexible work environment and provide employees with storage for their personal effects (work-related material is stored elsewhere), People’s Choice uses banks of brightly colored lockers that are managed by electronic access control. Using Gallagher’s smartcard, multi-technology T20 and T10 readers on each locker bank, staff badge their access card to open their allocated locker. With the readers communicating with Gallagher’s Command Center software management platform, People’s Choice has a simple to operate, customizable system that enables staff to carry just one card on site. “We’re all about putting people first. As an organization we’re not afraid to try new ways of doing things, and as a result we’re seeing significant improvements for our members and staff.” Mike Humphrey, Manager of Property Services, People’s Choice Credit Union. Command Center Mobile App Utilizing Gallagher’s innovative Command Center Mobile App, key facilities management personnel are able to manage access remotely using their mobile phone. “Occasionally staff forget their access card and I’ll get a phone call to open their locker for them. Being able to access the platform and administer overrides using my phone, from wherever I am at the time, is huge for me” said Mike “and it speeds things up considerably for the employee”. With people working in different areas at different times, People’s Choice needed a printing solution that simply and easily enabled staff to retrieve printed documents from the nearest printer. People’s Choice was also looking for a solution that helped to cut down on unnecessary waste. Follow-Me Printing solution To meet both of these needs, People’s Choice installed Follow-Me Printing. This printing solution stores print jobs electronically until a user badges their Gallagher access card at a printer to retrieve their files. At this point, the user can terminate any print jobs they no longer need, cutting down on waste. The solution further reduces waste through a configuration that deletes any printing jobs that haven’t been actioned within a 24 hour period. “One of the truly efficient things about our set-up is that our printing integrates with our access control solution.” said Mike. “It means that staff only have one card for all of their access needs on site; they can access the various office floors, lockers, and printers all with a single card, instead of also having keys and pin numbers to manage.” Temperature management solution Any change in temperature beyond the set limits, triggers an alarm notification Through a Gallagher Bacnet integration, People’s Choice has implemented an automated, continuous temperature management solution for the large data center located at their head office. With temperature sensors communicating directly with Command Center, any change in temperature beyond the set limits, triggers an alarm notification to be sent directly to Mike’s phone. According to Mike “The capability for Gallagher’s platform to send critical information, like the potential overheating of a server room, straight to my phone was a big selling point for us. It provides a simple mobile solution to mitigate a considerable business risk.” Visitor management To support efficiency at their head office reception area, People’s Choice chose Gallagher’s Visitor Management Client and Self-Registration Kiosk. The self-registration kiosk serves as an ideal “extra lane” during particularly busy periods, ensuring that visitors are able to register their arrival quickly and effortlessly without delay. The integration between Gallagher’s visitor management solution and Command Center, ensures that a comprehensive audit trail of all visitor management events, including visitor pre-registration, escort, host, and visitor actions, is securely stored and can be easily retrieved to produce reports.
The American University of the Middle East (AUM) in Egaila is the largest private university in Kuwait. Its extensive campus is spread over 261,190 square meters of beautiful grounds, including academic buildings, technical labs, AUM library, AUM Sports Center, outdoor sports playgrounds including a FIFA certified football field, AUM Opera House, AUM Conference Center, parking areas, administrative and service areas. The American College of the Middle East (ACM) is also hosted within the campus. With sizeable grounds and multiple institutes of learning operating on site, AUM’s access control requirements were complex. The popularity of the campus with not only AUM students but also Kuwaiti youth in general meant AUM needed to ensure the right access was provided to the right people at multiple points on campus. AUM’s Director of IT highlights the challenge the administration faced in efficiently identifying, authenticating and providing access for more than 800 employees and over 10,000 students. “The campus needed to be secure, but at the same time easy to use, causing no inconvenience to students and staff.” Gallagher Command Center AUM needed a dynamic solution that met their access control requirements AUM needed a dynamic solution that met their access control requirements, could integrate with their core enterprise resource planning (ERP) solution, and was scalable to accommodate future growth. Gallagher’s access control solution, featuring Gallagher Command Center and a range of integrations, was selected as the university’s preferred choice, meeting its requirements in the best possible way. MIFARE contactless smart cards Student and staff ID cards became part of the access control system with MIFARE contactless smart cards provided to students, faculty and staff. Turnstiles installed at the entrances to AUM and intelligent integrations with existing systems provided total control of movement within the campus. AUM uses learning software and automated systems widely across its campus. Extensive integration with the Gallagher solution has significantly reduced operational costs, creating efficiencies for staff and students and enhancing the overall security system. “Gallagher gives us the best option to fulfill our requirements, with a total solution,” says the university’s Director of IT. Integration with CCTV system Exam control rooms at AUM need to be fully secure. Command Center integrates with the CCTV system to ensure that when movement is detected, or someone tries to open the door, the CCTV is triggered, and a photo attached to the security report. Within the campus, access permissions need to be well defined for different groups. Access to the gymnasium, library and sports center is defined by male and female, staff and students. Command Center allows AUM to define these access controls in the directory, ensuring they happen automatically. Fully automated access control Fully automated access control gives us confidence in the system" “Fully automated access control gives us confidence in the system,” says the university’s Director of IT. “We don’t have to worry about it.” The reporting capabilities of Command Center provide AUM with greater control and audit information. The university is governed by a council, that regularly conducts audits. “The Gallagher solution helps us easily produce daily reports to meet those reporting requirements. It’s a fantastic solution, no doubt." The integrated booking system in the library controls access to study rooms, giving entry only to those who are included in the room booking. Staff and students no longer have to manage who is in the rooms, allowing them to get on with their work and study. The university’s Director of IT says in the past, monitoring and reviewing this information would take a person two or three days. “With this small integration from Gallagher, turnaround time has improved to within half a day for the same task.” Restricted access He adds, “Campus access for dismissed students has been prevented. Their access is automatically restricted by the admin department. Student’s whose access has been prevented can visit the admin department to rectify their enrollment status. The integration with the Gallagher solution is amazing. Our operational costs have been reduced wherever it is used.” With new construction underway and increasing popularity with students, AUM is a growing university. The Gallagher solution is growing alongside it, providing regular updates and new innovations. “Gallagher often contacts us about new initiatives and things they are introducing,” says AUM’s Director of IT. “We will implement them, because of the success of the current solution. We try at every point to take full advantage of the features offered to keep reducing operational costs. From an industry perspective, it’s a beautiful solution.”
Ahli United Bank (AUB) is a leading financial institution providing banking, investment, and wealth management services from 147 branches in eight countries. Utilizing Gallagher’s business and security solutions in Bahrain since 2008, Ahli United Bank decided in 2017 to undertake a full upgrade of the systems at its headquarters. Installing controlled doors As part of upgrading the full product suite at its Bahrain Headquarters – which included all controlled doors and software – Ahli United Bank (AUB) also took the opportunity for a complete re-design of the set-up and locations of its security system. The bank was committed to finding a product that was cost effective and had a long life expectancy. While researching their options, AUB management saw a demonstration of Gallagher’s Mobile Connect technology and were immediately convinced that this was the ideal product for the bank’s upgrade. Gallagher Mobile Connect uses Bluetooth wireless technology to enable users to badge at a reader using a smartphone Gallagher Mobile Connect In late 2018, AUB began testing the new mobile solution on site then to be rolled out to most of its staff at headquarters. Gallagher Mobile Connect uses Bluetooth wireless technology to enable users to badge at a reader using a smartphone instead of an access card. A huge benefit for AUB is the solution’s capability to add additional layers of security where needed. Gallagher’s Mobile Connect solution provides the option to apply two-factor authentication via the smartphone – either fingerprint, PIN, or facial recognition – delivering heightened security over access to restricted areas. According to AUB’s management, the two-factor capability was very appealing to them. “Using mobile with facial recognition is far more secure than card and PIN, and it’s immensely more cost-effective than buying biometric readers,” they said. Temporary remote access control From an administrative and site management perspective, Gallagher Mobile Connect provides AUB with significant flexibility. Easy provisioning means that authorized staff can remotely allocate temporary access in advance and can also schedule when a user’s access can begin and end – ideal for visitors and contractors who come to the bank’s headquarters. Beyond Mobile Connect, readers and controllers, AUB uses Gallagher’s security software platform, Command Center, to manage alarms and access for its headquarters and all branches, all from a centralized location. “The power of Command Center is enormous,” said AUB’s Management. “It integrates with our CCTV equipment and gives excellent oversight of our operations.”
It creates challenges when a mechanical locking system grows organically over the years: Managers at South Denmark’s Syrenparken mental health treatment facility no longer had a trustworthy overview of all their physical keys in circulation. Yet, to serve the people treated there, Syrenparken must store medicines and psychotropic drugs. However, it is critical that only trusted personnel gain access. On-site access control solution As part of a modernization program, it was decided to upgrade on-site access control. One key aim was to replace old-fashioned keys, which can easily be lost, increasing the risk they fall into the wrong hands. Managers also wanted to make a working day more efficient for their trusted employees. They were each carrying three or four keys just to perform daily tasks in multiple areas of the site. Syrenparken installed the SMARTair wireless access control system from ASSA ABLOY to meet all their security needs Syrenparken installed the SMARTair wireless access control system from ASSA ABLOY to meet all their security needs. To date, 143 SMARTair wireless locking devices are fitted on resident bedrooms, as well as doors to offices, the medicine room and storage for patient records, plus other confidential areas. Staff and residents open doors with a standard, programmable MIFARE credential. SMARTair wireless access control system System reliability was a key factor in their choice of SMARTair, according to Henrik Jürs, Head of Syrenparken: "It is possible to put our access control system on a virtual server. Should a computer go down, we can put a new computer on and then we have access to it again. We trust the data security,” he emphasizes. Another important parameter was flexibility in system management: SMARTair makes it easy to administrate who should have access to which areas, and when. Instead of a bundle of keys, each employee has a key-card encoded with access rights to the exact areas they need. Online, offline access management With SMARTair, it’s easy to combine online and offline access management within the same installation With SMARTair, it’s easy to combine online and offline access management within the same installation. At Syrenparken, 133 offline SMARTair escutcheons and 3 updaters, plus 8 offline SMARTair cabinet locks, work side-by-side within the same system as 10 SMARTair online escutcheons. If a key-card is lost, it's quick to disable it and activate a new one. There is no danger anyone unauthorized will enter controlled medicine rooms with a lost card as a result. Because managers no longer need to call a locksmith to replace the compromised escutcheon, SMARTair is also a cost-effective solution for Syrenparken. SMARTair deployment is ongoing at Syrenparken — and currently projected to reach a total of up to 200 doors.
Boon Edam Inc., globally renowned security entrances and architectural revolving doors manufacturer, has announced that a multi-story office building in London was recently refurbished to upgrade its existing Boon Edam revolving doors and optical turnstiles. Now adorning the entrance are two all-glass Crystal TQ revolving doors, accompanied by an array of slim Lifeline Speedlane Swing optical turnstiles in the lobby. Revolving doors, optical turnstiles Originally opened in 1980, Riverscape is a 63,000 square foot, multi-story office space located at 10 Queen Street Place. The modern development sits on the sought-after area of the River Thames, just minutes from the bustling area of Cannon Street Station. Recently, the building owners decided to upgrade the look and feel of Riverscape, incorporating the current trends of open atriums, flexible floor space and usable rooftop space. Project also included the replacement of legacy Boon Edam revolving doors and optical turnstiles with updated solutions The refurbishment project also included the replacement of legacy Boon Edam revolving doors and optical turnstiles with updated solutions. Leading the design of the renovation were architect Aukett Swanke; interior designer Barr Gazetas; and Overbury as main contractors. High-tech security entrances As is common with older entrance installations, Riverscape decided to renew its revolving doors and optical turnstiles to achieve a more modern look and feel, and to upgrade the associated technology. The client returned to Boon Edam when selecting their new entrance solutions. At the main entrance to the office space, the existing TQM manual doors were replaced with two, tall Crystal TQ revolving doors. Constructed virtually completely from glass with minimal stainless steel accents, the Crystal TQ accentuates Riverscape’s all-glass façade, providing an elegant and timeless entry experience for all employees and guests. Lifeline Speedlane Swing In the main atrium space, the original Speedlane 900 optical turnstiles were upgraded to the new Lifeline Speedlane Swings. The Speedlane Swing combines security with aesthetics and is particularly popular because it features the slimmest cabinets in the industry – only four inches wide. To enhance security at the facility, Riverscape wanted a solution for monitoring and managing visitors to the office space. To enhance security at the facility, Riverscape wanted a solution for monitoring and managing visitors to the office space To achieve this, they decided to integrate the Lifeline Boost access control pedestal with their Speedlane Swing optical turnstiles. The Boost attaches to the end of the Swing and allows for integration with a variety of access control technologies, such as biometric devices, card collectors and barcode scanners. Integrated technology Employees enter the work area by scanning their credentials at the turnstile itself, while guests are issued a temporary access card with a special barcode that is scanned at the Boost pedestal. The Boost retains the card, enabling the reception staff to eventually reuse that card for future guests. “Using our barcode scanners, visitors can book in with reception, receive an entrance card and badge in and out conveniently through the lanes,” says Boon Edam Limited’s Field service Sales Executive, Graham Coulter.
The Norpass access control system from Nortech using its Norpass3 software is providing secure access control at the BBFC (British Board of Film Classification) building in central London. Norpass3 software solution Chosen for its ability to provide a secure access control solution, Nortech’s Norpass system was installed on 16 doors around the Soho Square offices to support a range of access levels according to staff responsibilities and include a management system with a user-friendly interface. This allows staff movements to be monitored, ID cards to be issued and access rights to be changed according to ongoing requirements. Nortech’s Norpass system was installed on 16 doors around the Soho Square offices The BBFC is independent and not-for-profit and is in place to help everyone in the UK choose age appropriate films, videos and websites, wherever and however they watch or use them. Founded in 1912, they have been responsible for classifying films released in UK cinemas and on DVD and Blu-ray, and classifying content for Video on Demand services, such as Netflix and Amazon, as well as helping mobile phone operators set parental controls at the right level. Norpass access control modules Bradley Thomas, Facilities Manager at the British Board of Film Certification (BBFC) commented, “We have had the Nortech system in place for many years, we find it reliable and easy to use and their customer service team has always been helpful and informative to any queries.” The flexibility of Norpass access control modules and the user-friendly PC-based Norpass3 software together with Nortech’s elegant card readers made the Norpass access control system the ideal choice for BBFC. Since the installation, the system has provided secure access control throughout the building and, with Nortech’s support, BBFC has been able to keep the system up with changing requirements. Easy-to-use access control system Benefits of using the Norpass system include easy to use software offering a range of access levels Benefits of using the Norpass system include easy to use software offering a range of access levels, security that can be matched to an organization’s needs, a flexible structure for easy expansion and a system that has been developed in the UK and is supported by a UK based team. Nortech has supplied products and solutions to the security industry for over 25 years as an independent British company. The company uses extensive experience and expertise to create new security products to fit their clients’ needs and designs everything with the customer in mind.
Round table discussion
Even the most advanced and sophisticated security systems are limited in their effectiveness by a factor that is common to all systems – the human factor. How effectively integrators install systems and how productively users interface with their systems both depend largely on how well individual people are trained. We asked this week’s Expert Panel Roundtable: What is the changing role of training in the security and video surveillance market?
It seems there are more “bad things” happening than ever before. We hear news every day of workplace shootings and terrorist attacks, of smash-and-grab thefts and child abductions. Beyond the possible human tragedy involved, such events pose a persistent question to anyone involved in the realm of security: Could we have prevented it? The first step toward prevention is to predict or foresee an event before it happens. Too often, technology enters the picture after the fact, most commonly the use of forensic video. Isn’t there more our industry can do before such events occur? We put the question to this week’s Expert Panel Roundtable: How can security systems be used to predict bad things before they happen?
Once again, ISC West has come and gone. The show continues to please exhibitors and attendees. Reviews are generally glowing and enthusiastic. For all its successes, however, there is a certain repetition from year to year – a lot of the same players, the same technology trends (not to mention the same venue every year, but who doesn’t like Vegas?) But even among the repetition, there is usually at least one element that is surprising. Perhaps it’s the unexpected elements that keep us all coming back. We asked this week’s Expert Panel Roundtable: What surprised you most at ISC West in 2017?
Gallagher Mobile Connect App Is A Unique Mobile Security Application With Optional Two-factor Authentication
Gallagher Healthcare Security System Integrates Access Control, Video And Intrusion Detection Systems Into One Single Platform