Feenics Inc., an award-winning provider of the Access Control as a Service (ACaaS) Keep by Feenics cloud-hosted platform, continues to address the upward growth of its security management software solution, adding Rachel Young as Regional Sales Manager, South Central U.S. and Daniel Tercey, Business Development Manager, West. Security management solutions expert As Regional Sales Manager, Young will be responsible for Texas, Oklahoma, Louisiana, Mississippi and Alabama. She spent the majority...
ELATEC introduced the TCP3 authentication/release station, a small network appliance that enables devices without a USB port to incorporate an RFID or biometric reader, PIN pad or other form of user authentication and access control, and which supports USB 3.0 and gigabit Ethernet networks. Most organizations extend the use of their employee ID badge or card to authenticate for applications beyond building access. This includes most multi-function printers. However, not all printers and devices...
Redrock Biometrics, a provider of palm-based biometrics for authentication and identification, announces the official launch of their breakthrough identification solution – PalmID-X at the exclusive invitation-only Finovate Spring 2019. PalmID-X expands the applicability of biometric identification to large groups of people, creating a basis for seamless services and transactions without physical tokens. “Identification is much more challenging task than authentication. Most biometr...
NextgenID announces the immediate availability of products and solutions that meet the OMB Policy specified within the latest Executive release memorandum. “NextgenID continues to be a leader in improving and modernizing identity solutions specifically for the Government and has created products that support the use of shared services resulting in significant cost savings to all adopting agencies,” said Dario Berini, COO, NextgenID. Identity Proofing technology “Identity Pro...
Sepio Systems, which is disrupting the cyber-security industry by uncovering hidden hardware attacks, is gaining momentum in the U.S. after adding an important new customer and channel partner – the Integrated Security Solutions business unit of Johnson Controls, and strengthening its advisory board. Mitigating hardware-based attacks Sepio offers the world's first end-to-end solution that detects and mitigates hardware-based attacks, including rogue peripherals, invisible network devices...
ELATEC is pleased to announce its recent hire of Ron J. Fiedler, who joins the ELATEC team as Vice President of Strategic Alliances. In this role, Fiedler will expand ELATEC’s global presence through business development, strategic partnerships, and penetration of new markets. ELATEC RFID readers ELATEC designs and manufactures unique radio frequency identification (RFID) readers for user authentication and access control applications. ELATEC readers recognize and decode over 60 RFID tra...
Consumers are managing their financial services in more digital and diverse ways than ever before. But as card-not-present (CNP) transactions across e-commerce, m-commerce and remote commerce rise across the globe, so does fraud. Adding security without simply creating more points of friction is a real challenge, but one that the EMV 3-D Secure protocol – EMV 3DS for short – is trying to combat. The protocols are generating real interest across the industry, but what exactly is EMV 3DS? And what are the key considerations stakeholders in the online payments and financial services world should be making? Verifying CNP transactions Three-Domain Secure (3DS) is a standard messaging protocol used to identify and verify cardholders for CNP transactionsThree-Domain Secure (3DS) is a standard messaging protocol used to identify and verify cardholders for CNP transactions. It creates a standardized, harmonized and secure authentication solution for all stakeholders: merchants, issuers, acquirers and schemes. Initiated by Visa and followed by other payment schemes such as Mastercard, a new version of EMV 3DS has now been developed and is being maintained by the industry body, EMVCo. Goals of EMV 3DS specifications The main goals of the latest EMV 3DS specifications can be broken down into three: Increase approval rates Fundamentally, achieving this boost the total volume of transactions and increases revenues for retailers, banks and schemes alike. Reduce fraud Merchants or issuing banks have historically been liable for fraudulent chargebacks, but now the responsibility is shifting depending on which version of EMV 3DS is supported during the authentication. EMV 3DS risk-based-authentication helps reduce fraud and brings huge savings, as well as more confident consumers. Enhance the user-experience Improved online authentication solutions – remembering the 3rd, 4th and 7th digit of a password set five years ago, for example – are far from user-friendly. And the stats speak for themselves: eCommerce cart abandonment rate is at nearly 70%, and around 28% of US online shoppers admit to quitting orders due to checkout processes being too long or complicated. Cutting out complex additional steps for consumers will reduce cart abandonment and result in better sales for retailers (as well as customers happier to return!). Intelligent risk-Based decision-Making EMVCo’s latest specification features even more intelligent risk-based decision-making with advanced algorithms By improving communication ‘in the background’ between the issuing bank, the acquirer and the merchant, EMV 3DS streamlines the user experience. At a high level, basic account holder information can now be automatically retrieved and verified without additional consumer input. EMVCo’s latest specification features even more intelligent risk-based decision-making with advanced algorithms and smarter data sharing that help evaluate if a purchase is ‘normal’ or not. For example, considering user location, amount spent and frequency of transactions. This means additional authentication processes are only requested when really needed. Say if one is making an m-commerce payment on holiday in Australia from a site they’ve never visited before – they may then be taken through some of the new, simpler additional authentication solutions defined. These now include one-time passwords sent via SMS, biometric authentication, use of existing authentication on mobile devices and background authentication checks. Compelling authentication solution Thorough testing and certification needs to be championed throughout Crucially, EMV 3DS is no longer just for payments. The use cases for identification and verification (ID&V) are expanding, so the scope of EMV 3DS has become much broader to include adding cards to a digital wallet, open banking services and financial services apps, etc. EMV 3DS is a compelling authentication solution fit for the digital, omnichannel age. But as with any major system upgrade, implementation does not come without its challenges. Selecting a trusted partner who understands the nuances and complexities of this new payments infrastructure can help take the strain of compliance. Whether defining and certifying a new solution, or upgrading an existing implementation, thorough testing and certification needs to be championed throughout. This is key to minimizing unexpected delays and costs on the path to service launch. FIME’s long history supporting the industry’s digital transformation and participation in EMVCo enable them to deliver unrivaled expert support for your projects.
Control4 Corporation, global provider of smart home solutions, has announced Control4 Smart Home OS 3. Control4 Smart Home OS 3 is designed to unify hundreds of connected devices within the home, control them all from a single platform, delivering the personalization that homeowners want, and facilitating the professional support that smart home technology needs. Control4 Smart Home OS 3 Control4 Smart Home OS 3 is designed to simplify the use of many connected devices throughout the home, exceeding expectations for how people live with technology. OS 3 offers more than a thousand new features and capabilities including fluid, refined, and intuitive interfaces providing one-touch control for favorite devices and scenes, at-a-glance views for security and lighting, one-touch music and video streaming, and more, all in a singular platform across Control4 and third-party products. Control4 Smart Home OS 3 enriches the real-life connected home experience The industry is at a tipping point; pundits are forecasting by 2020 there will be 13 billion connected devices in today’s homes. The rapid introduction of these products fractures the smart home ecosystem and compounds complexity. Disparate smart devices don’t work together nor meet the promise of easy, convenient or better, and consumers and their families have been left frustrated. “The Control4 Smart Home OS is designed to remove complexity,” said Control4 Senior Vice President of Products and Services Charlie Kindel. “Every home is a mix of products from a variety of companies, a Smart Home OS embraces this reality, providing broad choice rather than creating a collection of tiny walled gardens that limit homeowners.” Smart home infrastructure Boasting a broad and deep ecosystem, Control4 OS 3 brings support for more than 13,500 third-party devices and 7,500 Control4 SDDP-embedded products. Built as smart home infrastructure, OS 3 scales to the needs of the family, whether it’s a single-room entertainment experience or a whole-home automation system in a mansion. Control4 Smart Home OS 3 enriches the real-life connected home experience. By aiming to encompass all of the home’s connected devices, it breaks through many of the barriers of smart home adoption. “There is a delight—almost a sense of magic—when technology comes together and genuinely enhances our lives,” said Charlie. “And right now, only Control4 Smart Home OS 3 can deliver on that promise for the home.” Home automation solution Achieving the elegance and sophistication homeowners want requires the experience of a professional installer. But only a family knows the nuances of their day-to-day lifestyles. Control4 Smart Home OS facilitates professional installation to make sure everything works together, while empowering families to make their smart home experience uniquely their own. Control4 has more than 200 Control4 Certified Showrooms where consumers can walk in and experience OS 3"“For more than 15 years Control4 has held steadfast in the belief that meeting the expectation of a true smart home requires professional installation,” stated Control4 Chairman and CEO Martin Plaehn. “We have relentlessly built a network of trained professionals, and today Control4 has more than 200 Control4 Certified Showrooms where consumers can walk in and experience OS 3. Control4 has nearly 6,000 Authorized Dealers, OS 3 leverages the talent and skill of tens of thousands of smart home pros around the world to install, update, and manage smart home technology for families.” Building on years of operational experience, Control4 Smart Home OS 3 brings new levels of thoughtful design to raise expectations for smart homes. Control4 Smart Home OS 3 key features include: Introducing Favorites, OS 3 gives homeowners the ability to bring virtually everything in the home to the top of the room in the mobile app, touch screen, and TV. Favorites provides one-touch control and, more importantly, homeowners can now see whether the home is secure, or lights are on anywhere in the home without tapping. Favorites provide homeowners the flexibility to prioritize the devices for each room. In a living room, the news station can be at the top of the app, where the over-island lights show up first in the kitchen view. Simply press and hold to Favorite a device, service, scene, or playlist in any room. Drag icons to re-organize or delete them from the screen with a simple tap, interactions any mobile user is familiar with. Assemble whole-home dashboards for at-a-glance views of the most vital devices from any room. In the master bedroom, Favorite the front door lock, garage doors, and security cameras to ensure the home is secure before going to bed. Easily see only the lights that are on, the blinds that are open, and the doors and security zones that are secure, a necessary capability required when you have many connected devices throughout the home. Homeowners can personalize their system and tailor it to their needs as they live and grow with it. Edit or create smart home scenes, set schedules to automate devices, and modify how devices interact. OS 3 has reimagined multi-room entertainment. With OS 3 share your music throughout the home with an elegant look, crisp sound, and the ease of one-touch access to the most popular streaming services. Stream video with the same intuitive approach, just relax and watch. Music and video take a prominent position with Active Media located at the top of the screen, showing music controls, and track details right at the front. Streaming music and video throughout the home is simple with all-new Sessions to easily add or remove rooms, adjust the volume everywhere or within a single room. OS 3 adds native support for streaming high-resolution audio in Control4 systems with the addition of MQA (Master Quality Audio). Now homeowners can stream better-than-CD quality music through TIDAL Masters and listen to their own MQA-encoded music collection. Advanced security system management — With unified lock management, lock users, and PINs are now easily managed through OS 3 for all locks (with no need to create and edit users for each lock). Create a user, assign a PIN and a schedule, and apply the changes to all locks installed in the home. Coordinated shade control — New blind and shade options with more than 350 new icons that represent the wide variety of ways window coverings operate, let users easily see all shades that are open, and with one-button press, close them across the house. Users can set a different wallpaper for every room, choosing from a variety of designer-approved images or their own photos matched to their home and lifestyle. Dealer Tools — Control4 has always led the industry with tools that enable swift, easy, and reliable deployment. With OS 3, dealers will enjoy enhancements that further simplify programming, reduce repetitive tasks, and speed up deployment. Thoughtfully refined and optimized, each interface is designed for the different ways a customer will use a mobile phone, a touch screen mounted on the wall, or a hand-held remote and a TV. The mobile phone is optimized for one-hand control in portrait mode, while the TV interface is focused on the entertainment experience from the couch.
The Identification Technology Association (IdTA) encourages the San Francisco Board of Supervisors to extend the period for comment and dialog on the proposed “Stop Secret Surveillance” legislation when it meets, so that the city, local residents and biometrics experts from the public and private sectors can have a more thorough and thoughtful discussion about the benefits of facial recognition technology. ‘Stop Secret Surveillance’ Legislation IdTA and its member companies are committed to the responsible and transparent use of facial recognition and other biometric technologies to help make everyday experiences safer and easier. We believe that it would be prudent to spend the next 60 days discussing, among other things, how the technology works, ongoing efforts to improve the technology, and examples of where state, local and federal law enforcement, as well as companies in the private sector, have used this technology for good in communities across the country. There are many sources of objective information concerning facial recognition and biometric technologies, and we hope to have a chance to contribute to this important discussion in the days and weeks ahead.
Ping Identity, the pioneer in Identity Defined Security, announced a cloud-based multi-factor authentication (MFA) and single sign-on (SSO) bundle, delivering security from identity-based attacks. Available today for a free 30-day trial, customers can protect applications, data and employees from pervasive security threats centred around phishing attacks, stolen credentials, and more. Organizations want ease of use, fast integrations and the ability to easily grow without needing to switch vendors as they mature. Ping’s cloud MFA and SSO bundle directly addresses this market need, with more than 2.5 million unique monthly users for the cloud MFA solution alone. The solution joins the rest of Ping’s product portfolio, which is used by more than 50% of the Fortune 100 and secures over two billion identities globally across the Ping customer base. Additional Security For Sensitive Resources It’s equally important for customers to implement additional security for sensitive resources, high-value transactionsIdentity has become the most common vulnerability that hackers seek to exploit. While single sign-on solutions remain a high priority to increase user productivity and enterprise security, the surface area for cyber threats has expanded and attack methods have evolved. With these considerations, it’s equally important for customers to implement additional security for sensitive resources, high-value transactions and other elevated risk scenarios using multi-factor authentication. In Ping’s 2018 State of Enterprise IT Infrastructure & Security survey, it was revealed that 90% of respondents trust MFA as an effective security control to protect identity data in public clouds, yet only 60% of organizations have formally adopted it. The MFA and SSO bundle is specifically designed to help overcome these inherent challenges in MFA adoption by minimizing associated burdens, while also providing seamless end user experiences and best-in-class solutions. Advanced Features At An Affordable Price Ping’s new cloud MFA and SSO bundle helps enable fast and seamless integration of MFA for enterprises. Customers can benefit from the following features and functionality: Effortless integration: Integrations take place rapidly, making the transition seamless with existing infrastructures. Straightforward administration: With a centralized console and multiple self-service options, administration is easier than ever. Advanced access policies: Contextual policies—typically only found in the premium, high-priced MFA solutions in the market—grant administrators flexibility to help balance security and convenience for end users. Covering for many popular use cases: The cloud MFA and SSO bundle was built for easy deployment across popular use cases, including SaaS, cloud apps, VPN, Microsoft Azure, and more. Strongest Security For Enterprises “Ping Identity is committed to providing the strongest security possible for enterprises. The cloud MFA and SSO bundle delivers on this promise, while also maintaining a high-value user experience,” said Andre Durand, CEO, Ping Identity. “Organizations can benefit from the streamlined adoption process, pain-free management and cost-effective model, as it addresses the growing necessity for strong MFA and SSO.”
Kwikset brand of Spectrum Brands, Inc. – Hardware & Home Improvement Division, globally renowned residential security solutions firm, has introduced the next generation of its popular Signature Series Deadbolt with Home Connect. Signature Series Deadbolt With Home Connect Available in both traditional (round) and contemporary (square) models like the original version, the new Signature Series Deadbolt (2nd Generation) with Home Connect will feature two significant upgrades: The lock will utilize the newer Z-Wave Plus 500 Series chips. Supporting over-the air firmware updates, the new chip extends the lock’s wireless range while providing robust network security and encryption. The lock will also feature a smaller interior footprint, creating a more pleasing aesthetic and blending in more easily with any décor. Kwikset Single-Cylinder Deadbolt With these two substantial enhancements, the Signature Series (2nd Generation) is expected to extend the popularity of this well-received lock line. Utilizing the popular Kwikset single-cylinder deadbolt as its foundation, this is the ideal lock for the first-time homebuyer or homeowners who want to experience the safety and peace of mind of a Home Connect solution an entry-level price point. SmartKey Security Kwikset’s Signature Series Deadbolt offers advanced features for maximum security When connected to any standard smart home hub, these motorized deadbolts enable true remote locking and unlocking. This allows homeowners to remotely access and control the lock from anywhere in the world, using the app from the homeowner’s home automation controller. As a result, they can lock a door while traveling for work or vacation and can also remotely provide access to their home to service providers, guests or other family members. Users can also attain valuable information through their smart phone and have the peace of mind of knowing a door’s lock/unlock status. Like its predecessor, Kwikset’s Signature Series Deadbolt (2nd Generation) with Home Connect offers advanced features for maximum security and convenience, including Kwikset’s patented SmartKey Security, which not only protects against advanced break-in techniques but also allows homeowners to re-key the lock in seconds without a locksmith.
Globally renowned biometrics company, Fingerprint Cards AB (Fingerprints) has announced that it has now shipped 1 billion fingerprint sensors worldwide. The Swedish-based biometrics specialist company has played a central role in bringing smartphone fingerprint sensors to the mass-market. Having led major advancements to the technology, Fingerprints was responsible for driving the first integration of fingerprint touch sensors into an Android handset back in 2014, with its high-tech fingerprint sensors now integrated into more than 330 smartphone models globally.Fingerprint BiometricsFingerprint biometrics has already replaced the PINs and passwords on smartphonesFingerprint biometrics has already replaced the PINs and passwords on smartphones and as devices diversify, Fingerprints’ expertise is also bringing trust to a range of new, next-generation form factors, cutting across a variety of applications, including access control, smartcards and IoT.“This represents a major milestone for the company and the industry, demonstrating rapid consumer adoption of biometrics in recent years,” comments Phil Sealy, Principal Analyst at ABI Research. “We see sustained growth for the biometrics market in the coming years, driven by existing use cases like smartphones, and the rise of new applications like payment cards and connected cars. Fingerprints will continue to play a significant role in enabling innovation in these areas, taking its significant biometric expertise and reapplying to new emerging use cases.”Optical Fingerprint Sensors For MobileEarlier this year, Fingerprints secured the world’s first volume order of fingerprint sensors for dual-interface payment cards. To complement these existing capacitive sensors, Fingerprints recently announced optical ‘in-display’ fingerprint sensors for mobile, enabling consumers to authenticate on the smartphone screen and offering OEMs greater design freedom. Its full portfolio of biometric solutions also includes ‘touchless’ biometrics solution, with iris and facial recognition combined for a convenient and secure user experience.“This is a proud moment for us and the global biometrics industry; proof of how far we’ve come in simplifying the lives of consumers every day, all over the world. But this is just the beginning,” comments Christian Fredrikson, CEO at Fingerprints. “With huge investment into hardware, software and algorithms, we are continuing to drive new innovative solutions to market while increasing performance and enhancing the user experience. As applications continue to arise and new technologies emerge, we’re committed to realizing our vision of truly seamless ‘all-in’ security, where you are the key to everything.”
The industry faces numerous challenges in the coming year. Physical and cyber security threats continue to become more complex, and organizations are struggling to manage both physical and digital credentials as well as a rapidly growing number of connected endpoints in the Internet of Things (IoT). We are witnessing the collision of the enterprise with the IoT, and organizations now must establish trust and validate the identity of people as well as ‘things’ in an environment of increasingly stringent safety and data privacy regulations. Meanwhile, demand grows for smarter and more data-driven workplaces, a risk-based approach to threat protection, improved productivity and seamless, more convenient access to the enterprise and its physical and digital assets and services. Using Smartphone Apps To Open Doors Cloud technologies give people access through their mobile phones and other devices to many new, high-value experiencesEnterprise customers increasingly want to create trusted environments within which they can deliver valuable new user experiences. A major driver is growing demand for the ‘digital cohesion’ of being able to use smartphone apps to open doors, authenticate to enterprise data resources or access a building’s applications and services. Cloud technologies are a key piece of the solution. They give people access through their mobile phones and other devices to many new, high-value experiences. At the same time, they help fuel smarter, more data-driven workplace environments. With the arrival of today’s identity- and location-aware building systems that recognize people and use deep learning analytics to customize their office environment, the workplace is undergoing dramatic change. Improved Fingerprint Solutions Cloud-based platforms and application programming interfaces (APIs) will help bridge biometrics and access control in the enterprise, overcoming previous integration hurdles while providing a trusted platform that meets the concerns of accessibility and data protection in a connected environment. At the same time, the next generation of fingerprint solutions will deliver higher matching speed, better image capture quality and improved performance. The next generation of fingerprint solutions will deliver higher matching speed, better image capture quality and improved performance Liveness detection will ensure that captured data is from a living person. Biometrics authentication will also gain traction beyond access control in immigration and border control, law enforcement, military, defense and other public section use cases where higher security is needed. Flexible Subscription Models Access control solutions based on cloud platforms will also change how solutions are deployed. Siloed security and workplace optimization solutions will be replaced with mobile apps that can be downloaded anywhere across a global ecosystem of millions of compatible and connected physical access control system endpoints. These connections will also facilitate new, more flexible subscription models for access control services. As an example, users will be able to more easily replenish mobile IDs if their smartphones are lost or must be replaced. Generating Valuable Insights With Machine Learning Machine learning analytics will be used to generate valuable insights from today’s access control solutionsEducation, finance, healthcare, enterprise, and other niche markets such as commercial real-estate and enterprises focused on co-working spaces will benefit from a cloud-connected access control hardware foundation. There will be a faster path from design to deployment since developers will no longer have to create an entire vertically integrated solution. They will simply add an app experience to the existing access control infrastructure. New players will be drawn to the market resulting in a richer, more vibrant development community and accelerated innovation. Data analytics will be a rapidly growing area of interest. Machine learning analytics will be used to generate valuable insights from today’s access control solutions. Devices, access control systems, IoT applications, digital certificates and location services solutions, which are all connected to the cloud, will collectively deliver robust data with which to apply advanced analytics and risk-based intelligence. As organizations incorporate this type of analytics engine into their access control systems, they will improve security and personalize the user experience while driving better business decisions.
Consolidation persisted in the physical security industry in 2018, and big companies such as Motorola, Canon and UTC continued to make moves. Also among the mergers and acquisitions (M&A) news in 2018 was a high-profile bankruptcy (that ended well), continuing consolidation in the integrator market, and the creation of a new entity called “LenelS2.” Here’s a look at the Top 10 M&A stories in 2018: 1. Motorola Acquires Avigilon Motorola Solutions announced in February that it had entered into a definitive agreement to acquire video surveillance provider Avigilon in an all-cash transaction that enhances Motorola Solutions’ portfolio of mission-critical communications technologies. Avigilon products are used by a range of commercial and government customers including critical infrastructure, airports, government facilities, public venues, healthcare centers and retail. The company holds more than 750 U.S. and international patents. 2. UTC Climate, Control & Security Buys S2 Security UTC Climate, Controls & Security agreed in September to acquire S2 Security, a developer of unified security and video management solutions. UTC subsequently combined S2 with its Lenel brand to create LenelS2, “a global leader in advanced access control systems and services” with “complementary strengths.” 3. Costar Technologies Acquires Arecont Vision After Bankruptcy Arecont Vision, the provider of IP-based megapixel camera and video surveillance solutions, announced in July that the acquisition by Costar Technologies, Inc. of its assets had been approved by the bankruptcy court. After the closing of the sale, the company began operating as Arecont Vision Costar, LLC and is part of Costar, a U.S. corporation that designs, develops, manufactures, and distributes a range of products for the video surveillance and machine vision markets. 4. Allegion Acquires Access Control Company ISONAS Allegion plc, a security products and solutions provider, agreed in June to acquire ISONAS through one of its subsidiaries. ISONAS’ edge-computing technology provides access control solutions for non-residential markets. ISONAS' devices – like its integrated reader-controllers – utilize power over ethernet, making them easy to install and cost effective as they utilize existing customer infrastructures. The company is based in Boulder, Colo. 5. HID Buys Crossmatch for Biometrics HID Global announced that it had acquired Crossmatch, a provider of biometric identity management and secure authentication solutions, from Francisco Partners. Crossmatch’s portfolio of products includes biometric identity management hardware and software that complement HID’s broad portfolio of trusted identity products and services. 6. BriefCam Announces Acquisition by Canon BriefCam, a global provider of video synopsis and deep learning solutions, announced its acquisition in May by Canon Inc., a global digital imaging solutions company. The addition of BriefCam to Canon’s network video solutions products portfolio complements the Canon Group’s previous acquisitions of Axis Communications and Milestone Systems. 7. Allied Universal Acquires U.S. Security Associates Allied Universal, a security and facility services company, finalized its acquisition of U.S. Security Associates (USSA) in October, further building on its position in the security services industry. This acquisition includes Andrews International (including its Government Services Division and Consulting and Investigations and International Division) and Staff Pro. 8. Johnson Controls Acquires Smartvue Corp. Johnson Controls announced in April that it had acquired Smartvue, a global IoT and video provider that empowers cloud video surveillance and IoT video services. The addition of the Smartvue cloud-based video platform will enhance Johnson Controls’ offering of an end-to-end, smart cloud-based solution that can provide superior business data and intelligence to customers and added value to partners. 9. ADT Acquires Red Hawk Fire & Security (and Others) ADT Inc.’s acquisition of Red Hawk Fire & Security, Boca Raton, Fla., was the latest move in ADT Commercial’s strategy to buy up security integrator firms around the country and grow their footprint. In addition to the Red Hawk acquisition, announced in mid-October, ADT has acquired more than a half-dozen security system integration firms in the last year or so. 10. Convergint Technologies Continues to Acquire Convergint Technologies announced in August the acquisition of New Jersey-based Access Control Technologies (ACT), bringing further electronic security systems experience to Convergint's service capabilities. Convergint has strategically grown its service footprint across the United States, Canada, Europe and Asia Pacific through strong organic growth and the completion of 18 acquisitions since early 2016. And it continues: Convergint announced acquisition of SI Technologies, Albany, N.Y., in November and Firstline Security Integration (FSI), Anaheim, Calif., in December. (And Convergint itself was acquired in February by private equity group Ares Management.)
Whether you are a veteran in the access control world or have never installed a card reader before, there are always ways to increase profits in the ever-evolving world of access control. The hope is that by considering a few key focal points, you can find ways to increase market share. Whether we are releasing an electronic lock through a simple intercom button or using biometric and multi-authentication based on a database; the tactics for bringing on more revenue is the same. Learning to focus on a few key items can help open up opportunities. Business Access Controls Understanding vertical markets is a strong strategy for success in increasing your profits with access controlIf you are new to access control, it’s important to determine the right product offerings for your business model and experience level of your team. Mistakes in estimating or installing can be costly and complex. Take advantage of manufacturer training both online and in the classroom for both your sales team and installation department. It’s important to understand the fire and building codes in your area to make sure you design the proper solution for your customers. Furthermore, understanding the products, components and proper wiring can save you money in labor and materials. Today we will look at four focus points: Vertical Markets, Cloud-Based Access Control, Technology Upgrades, and Preventative Maintenance and Service Agreements. These four focal points are simple to implement and can be easily added to your current operation. Vertical Markets Understanding vertical markets is a strong strategy for success in increasing your profits with access control. The concept is that understanding a certain vertical and their security needs can increase your sales team’s marketability. If you spend your time focusing on the healthcare industry, for instance, you will see that HIPA requirements open doors for selling access control. Getting to know the regulatory concerns of different verticals is a great strategy for more effective salesHaving logs of who entered your HR files room or patient records storage is a crucial part of addressing privacy concerns. Getting to know the regulatory concerns of different verticals is a great strategy for more effective sales. Another example could be apartment communities or other multifamily dwellings. In this competitive marketplace, these complexes are looking for ways to stand out in their market. Knowing this and being able to offer amenities like secured locks with Bluetooth credentials that tenants can open with their smartphones is a selling point for you and for your customer. Building on each customer you contact within a vertical is like free sales and marketing training. The more you learn from each potential client, the more you increase your conversation starters for the next potential client. Cloud-Based Access Control With the growing cloud-based access control market, integrators can find more opportunities in small businesses and vertical markets that typically wouldn’t be on the radar of your sales team. A typical card access system often makes the move from the traditional lock and key systems to electronic card access cost prohibitive. This is due to the large upfront costs for a server, software and annual licensing. With cloud access, integrators can offer less expensive upfront costs with low monthly subscription fees that cover all software updates, database backups, security patches and more. The real benefit for the integrator is the reoccurring revenue. By helping our clients save money on server, software and IT infrastructure costs, we are securing reoccurring revenue for our companies that increase our profitability. Building reoccurring revenue not only provides cash flow but also keeps your name on the top of the minds of your customer and that leads to additional sales. By helping clients save money on server, software and IT infrastructure costs, we are securing reoccurring revenue for companies that increase profitability Technology Upgrades Another often overlooked opportunity is technology upgrades. Training your sales staff and even service technicians to watch out for clients with older technology can reap major benefits. When you bring new technology to your clients, you show another value that you bring to the table. Even if your client isn’t ready to make an upgrade, you can easily plant a seed that will get their minds and budgets rolling. An easy example is a customer with an older intercom door access system An easy example is a customer with an older intercom door access system. This may have met their needs 10 years ago when it was installed, but the office has grown and perhaps an integrated card access intercom system is a great technology upgrade. Bringing this to the customer will once again show that you are the “subject matter expert” and your customer will be more apt to refer you to their friends and colleagues. Another easy way to find technology upgrades is to dig through your ageing client list and build a list of potential targets that you have not visited lately. If you keep records of what was installed previously, it will make it easier to plan ahead and bring solutions to your next visit, saving your sales staff time and again building confidence with your clients. Preventive Maintenance And Service Agreements One thing that sales teams often miss is the opportunity to add service agreements and preventative maintenance agreements. Even if a customer already has an access control system, they may not have a service provider and may be interested in securing a service agreement. Typically, a service agreement can be written to cover all parts and labor or just labor for an annual feeShowing the value of a service agreement is paramount, adding annual or semi-annual preventative maintenance to your service agreement is one way to add value. Inspecting locking mechanisms, request to exit motions and buttons, door status switches, headend equipment, batteries and power supplies, can save your customer from a costly after-hours service call or the inconvenience of a non-functioning access control system during business hours. Additionally, checking computer hardware and software logs for errors can save a customer from a catastrophic failure. Typically, a service agreement can be written to cover all parts and labor or just labor for an annual fee. It is helpful to come up with a percentage of the install value that makes sense so that your sales team can easily quote a service agreement for your customer. Offering several levels of service also opens the table for negotiations. You can offer an “all parts and labor 24/7” or a “parts and labor M-F 8AM-4PM”, as an example. Offering guaranteed response times can also be a marketing strategy. Critical Area Access Management Checking computer hardware and software logs for errors can save a customer from a catastrophic failureA 24-7 facility that has 200 employees moving in and out of critical areas may be a great potential customer for a high-level service agreement with semi-annual preventative maintenance and a guaranteed 4-hour response time. Where a small office that is only open during standard business hours may be better suited for a labor only M-F with annual preventative maintenance inspection. The point is that a creative, intentional, and focused approach to access control can yield the fruit that brings long-term success to your team. Building a plan and learning from each prospect, sale, and installation will develop a process that brings results. Attending a trade specific expo like ESX will give you the opportunity to meet with manufacturers and other integrators that can help you implement a product offering and strategy for success.
The mindset behind a new law to prohibit the use of facial recognition and other security-related technologies by San Francisco police and other city agencies is obvious in the name of the new ordinance: “Stop Secret Surveillance.” Ordinance To Stop Secret Surveillance The San Francisco Board of Supervisors passed the ordinance 8-1 with two abstentions on May 14, and there will be another vote next week before it becomes law. We have an outsize responsibility to regulate the excesses of technology precisely because they are headquartered here" The irony of such a law emanating from northern California, where tech giants promote the use of numerous technologies that arguably infringe on privacy, is not lost on Aaron Peskin, the city supervisor who sponsored the bill. “We have an outsize responsibility to regulate the excesses of technology precisely because they are headquartered here,” he told the New York Times. Regulating Facial Recognition Technology Although the facial recognition aspects of the ordinance have been the most publicized, it also targets a long list of other products and systems. According to the ordinance, "Surveillance Technology" means “any software, electronic device, system utilizing an electronic device, or similar device used, designed, or primarily intended to collect, retain, process, or share audio, electronic, visual, location, thermal, biometric, olfactory or similar information specifically associated with, or capable of being associated with, any individual or group.” Broadly interpreted, that’s a lot of devices. Includes Biometrics, RFID Scanners The ordinance lists some examples such as automatic license plate readers, gunshot detection hardware and services, video and audio monitoring and/or recording equipment, mobile DNA capture technology, radio-frequency ID (RFID) scanners, and biometric software or technology including facial, voice, iris, and gait-recognition software and databases. Among the exceptions listed in the ordinance are physical access control systems, employee identification management systems, and other physical control systems; and police interview rooms, holding cells, and internal security audio/video recording systems. The ordinance ban applies to city departments and agencies, not to the general public and exceptions include physical access control systems, employee identification management systems, and internal security audio/video recording systems Airport Security Not Part Of Ordinance The ban only applies to city departments and agencies, not to private businesses or the general public. Therefore, San Franciscans can continue to use facial recognition technology every day when they unlock their smart phones. And technologies such as facial recognition currently used at the San Francisco airport and ports are not impacted because they are under federal jurisdiction. Furthermore, the San Francisco police department does not currently use facial recognition anyway, although it has been deployed in places such as Las Vegas, Orlando, Boston and New York City. Safeguarding Privacy Of Citizens The ordinance appears to have a goal of avoiding government uses of technologies that can invade individual privacy, seeking to avoid worst-case scenarios such as an existing system in China that uses millions of surveillance cameras to keep close tabs on the Uyghurs, a Muslim minority population. Any new plans to use surveillance technology must be approved by the city government, and any existing uses must be reported and justified by submitting a Surveillance Technology Policy ordinance for approval by the Board of Supervisors within 180 days. Surveillance Technology Policy Banning use of facial recognition just when its capability is being realized is counterproductive But might such a ban on technology uses undermine their potential value as crime-fighting tools just when they are poised to become more valuable than ever? Ed Davis, a former Boston police commissioner, told the New York Times it is “premature to be banning things.” He notes: “This technology is still developing, and as it improves, this could be the answer to a lot of problems we have about securing our communities.” Technology development doesn’t happen in a vacuum and banning uses of facial recognition and other technologies just when their capabilities are being realized is counterproductive. We should be thoughtful, deliberate and transparent in how we embrace new technologies. However, discarding them out-of-hand using emotionally charged words such as “secret surveillance” does not promote the best use of technology to the benefit of everyone.
Knightscope’s long-term mission is to “make America the safest country in the world,” says William Santana Li, Chairman and CEO. “The company was started six years ago as we had grown tired and horrified by the ongoing violence in our country and decided to do something about it.” But are security robots the solution to crime and violence in the United States? “There are 2+ million law enforcement and security professionals trying to secure 328+ million people across the 50 states,” Mr. Li says. “The math just doesn’t work, which is why our country pays $1+ trillion in negative economic impact annually – a hidden tax we all pay in blood, tears and treasure.” Robots provide professionals with new tools. “We make really smart eyes and ears that operate 24/7/365 for an affordable price,” says Mr. Li. “We have actually operated more than 700,000 hours in the real world, both outdoors and indoors, across 15 states and are now operating across five time zones – fully autonomous without any human intervention.” Utilizing Robotics And AI AI helps Knightscope robots interact better with humans and perform activities like identifying peopleKnightscope is a security technology company that utilizes self-driving technology, robotics and artificial intelligence to provide security professionals additional eyes and ears to do their jobs much more effectively – as well as provide a consistent around-the-clock physical deterrence to help minimize negative behavior. Knightscope says its K1, K3 and K5 security robots, and accompanying user interface, the Knightscope Security Operations Center (KSOC), continue to make significant contributions to the safety of its client base. Artificial intelligence helps Knightscope robots interact better with humans and perform activities like identifying people, looking up license plates, detecting rogue wireless devices, having a machine-to-human dialog and, in the future, detecting dangerous objects in a scene automatically. “Our long-term plan is to have the machines be able to see, feel, hear and smell, so advances in sensor capabilities, efforts in sensor fusion, and the future with 5G capabilities will make for profound advances,” says Mr. Li. Facial Recognition Software At ISC West 2019 was Knightscope’s fourth time exhibiting at ISC West, and they have also exhibited at GSX/ASIS, ISC East, numerous other trade shows, and have hosted some of their own. Mr. Li has seen the reaction to security robots evolve over the years. People are realizing that the technology is not science fiction but science fact and looking to see how it can be an integral part of their respective security programs “At first, it was typically ‘what is that?’ or ‘what does it do?’ But the last 12 to 18 months have been very different. There has been much more meaningful, implementation-focused dialog, feedback, requests for new features, etc. Now folks are realizing that our technology is not science fiction but science fact and looking to see how it can be an integral part of their respective security programs.” Their ISC West presence this year highlighted facial recognition software that utilizes deep learning to detect, analyze and compare faces. Pechanga Resort Casino in Temecula, Calif., an existing Knightscope customer, is using the beta format on its K1 security robot platform. Additional Benefits Of Using Robots Knightscope has raised over $40 million to develop and deploy its technology and is backed by more than 6,000 family offices, accelerators, funds, private investors and four major corporations, says Mr. Li. As the machines get smarter and more capable over time – the number of applications will become endless" Robots also provide additional benefits beyond security, says Mr. Li, such as branding, community relations and public relations opportunities for clients. “In some cases, our clients have utilized our Concierge feature to allow for human-to-machine customer service interactions,” he says. “We have also been able to showcase and inspire STEM (science, technology, engineering and math) students with practical applications of technology for the good of society. And robot selfies have certainly become a thing.” Endless Number Of Applications In terms of vertical markets, in the near term, Knightscope has seen positive scaling and growth on corporate campuses and at logistics facilities, manufacturing plants, hospitals, casinos, commercial real estate and malls. “As the machines get smarter and more capable over time – the number of applications will become endless,” says Mr. Li. They currently drop new software code every two weeks and new hardware typically a couple of times a year. “In my opinion, it is ill advised for early stage technology companies to utilize B2G (business-to-government) sales as the initial go-to-market strategy,” says Mr. Li. “For Knightscope we have been primarily focused on B2B (business-to-business) sales and actually until 2017 were geographically constrained to California only. What we are doing is technologically extremely difficult as these are effectively self-driving cars. Additionally, despite the never-ending international interest, we are laser focused on the United States.”
There are many new technologies at ISC West this year. There are also some tried-and-true solutions on display. More mature products have the benefit of being fully vetted and battle-tested, which may make them a more comfortable choice for security customers. I had a couple of discussions on Day 2 of the show about the advantages, and possible drawbacks, of new products. “To a security director, when you say ‘new,’ he translates that into ‘risk,’” says Bill Spence, VP of Sales, U.S., Canada and Western Europe for HID Global’s Lumidigm biometrics brand. “Anytime you say new, there is a probability of risk. The key is to educate. Education quantifies risk, and an educated customer can make an intelligent decision about risk versus reward.” “We have to take customers from where they are to help them understand new technologies,” says Spence. “We must give them a bridge to that understanding, and education is the bridge.” Lumidigm Biometrics Integrations An app provides graphics that take installers step-by-step through the installation process HID Global is incorporating Lumidigm biometrics into the new iClass SE RB25F fingerprint reader being highlighted at the show. Two-factor authentication can use either a card or mobile credential along with biometrics; there is no latency; and templates can be stored on a card. Another new offering at the HID Global booth is an augmented reality tool to simplify installation of newer systems that incorporate the more secure OSDP protocol. An app provides graphics that take installers step-by-step through the installation process. Also highlighted at the HID Global booth — and at the booths of turnstile manufacturers throughout the show — are embedded readers that provide tested and certified mobile access control for turnstiles. IClass SE technology is embedded in the iRox-T Turnstile Reader from Essex Electronics. Innovative Security Technologies There’s a delicate balance at any trade show between creating excitement about new products and educating customers to be comfortable with new technologies. There is some of both at ISC West 2019. In the future, hardware will be a delivery device, not the core of systems “We are on the cusp of change in the industry, and it’s closer than ever,” says Jennifer Doctor, Johnson Controls’ Senior Director, Project Management - Intrusion. “We will see the impact of promised technologies that will come from other industries, such as artificial intelligence. The very definition of security is changing. We are an industry that needs to be risk-averse, and we need to prove out the technology. There is innovation, but we just need to make sure technologies are what the market wants and expects.” “In the future, hardware will be a delivery device, not the core of systems, which will come from intelligence in the software and from services,” she adds. “The products we deliver will enable that.” Have 30 percent of service companies in the U.S. security market jumped into the cloud? PowerSeries Pro Intrusion Portfolio Johnson Controls is highlighting the commercial PowerSeries Pro intrusion portfolio, which features PowerG encrypted technology that enables wireless systems that are cyber-secure. The cloud is coming on strong, and one company finding success in cloud systems is Eagle Eye Networks, which has seen 93% compounded annual growth over the past three years. Economies of scale have enabled them to lower subscription prices by 35%, with an extra 10% decrease for customers that pay annually. Ken Francis, President of Eagle Eye Networks, says they are signing up 50 new dealers a month for the cloud video offering. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud “It’s really heating up,” says Francis. “The general cloud is driving increases in the surveillance cloud.” Jumping To Cloud Embracing the cloud and recurring monthly revenue (RMR) requires that dealers transform their businesses to ensure success. Francis says dealers should dedicate sales resources to cloud offerings rather than expect everyone to sell the cloud, and there should be a base commission plan on RMR services in lieu of upfront project fees. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system “Talk to professionals about your cash flow and understand how to capitalize on financing partners to ensure cash flow while investing in the RMR stream,” he adds. “And look for ways to reduce your costs to serve the customer base as your RMR increases.” For example, use of remote site diagnostics, configuration and support can avoid the need for expensive “truck rolls” that can undermine profitability. Francis estimates that 30 percent of service companies in the U.S. security market have jumped into the cloud. Alarm companies, which are accustomed to the RMR model, are generally ahead of the curve, while traditional security integrators are lagging. “It’s a requirement to change or die,” he notes. Insight Hosted Managed Service Also, in the area of managed services, March Networks is highlighting its Insight hosted managed service that can provide instant information on video systems located at remote sites, including visibility into firmware versions, camera warranty information, and cybersecurity status of systems. The ability to dive deeply into system status empowers a new recurring revenue stream for integrators. Color-coded icons summarize system status and show pending issues and clicking on the icons provides detailed workflow information. The system can also be offered for smaller systems such as those at convenience stores and quick-serve restaurants. March Networks is also showing integration of video with the Shopify cloud-based point-of-sale (POS) system. The integration enables managers to evaluate POS information, especially anomalies, to determine possible employee theft and other shrinkage issues.
Boon Edam Inc., globally renowned security entrances and architectural revolving doors manufacturer, has announced that a multi-story office building in London was recently refurbished to upgrade its existing Boon Edam revolving doors and optical turnstiles. Now adorning the entrance are two all-glass Crystal TQ revolving doors, accompanied by an array of slim Lifeline Speedlane Swing optical turnstiles in the lobby. Revolving doors, optical turnstiles Originally opened in 1980, Riverscape is a 63,000 square foot, multi-story office space located at 10 Queen Street Place. The modern development sits on the sought-after area of the River Thames, just minutes from the bustling area of Cannon Street Station. Recently, the building owners decided to upgrade the look and feel of Riverscape, incorporating the current trends of open atriums, flexible floor space and usable rooftop space. Project also included the replacement of legacy Boon Edam revolving doors and optical turnstiles with updated solutions The refurbishment project also included the replacement of legacy Boon Edam revolving doors and optical turnstiles with updated solutions. Leading the design of the renovation were architect Aukett Swanke; interior designer Barr Gazetas; and Overbury as main contractors. High-tech security entrances As is common with older entrance installations, Riverscape decided to renew its revolving doors and optical turnstiles to achieve a more modern look and feel, and to upgrade the associated technology. The client returned to Boon Edam when selecting their new entrance solutions. At the main entrance to the office space, the existing TQM manual doors were replaced with two, tall Crystal TQ revolving doors. Constructed virtually completely from glass with minimal stainless steel accents, the Crystal TQ accentuates Riverscape’s all-glass façade, providing an elegant and timeless entry experience for all employees and guests. Lifeline Speedlane Swing In the main atrium space, the original Speedlane 900 optical turnstiles were upgraded to the new Lifeline Speedlane Swings. The Speedlane Swing combines security with aesthetics and is particularly popular because it features the slimmest cabinets in the industry – only four inches wide. To enhance security at the facility, Riverscape wanted a solution for monitoring and managing visitors to the office space. To enhance security at the facility, Riverscape wanted a solution for monitoring and managing visitors to the office space To achieve this, they decided to integrate the Lifeline Boost access control pedestal with their Speedlane Swing optical turnstiles. The Boost attaches to the end of the Swing and allows for integration with a variety of access control technologies, such as biometric devices, card collectors and barcode scanners. Integrated technology Employees enter the work area by scanning their credentials at the turnstile itself, while guests are issued a temporary access card with a special barcode that is scanned at the Boost pedestal. The Boost retains the card, enabling the reception staff to eventually reuse that card for future guests. “Using our barcode scanners, visitors can book in with reception, receive an entrance card and badge in and out conveniently through the lanes,” says Boon Edam Limited’s Field service Sales Executive, Graham Coulter.
Police forces recognize biometrics as a potentially critical tool to improving the quality and efficiency of policing across the globe. As part of a diverse Digital Authentication strategy, automated facial recognition surveillance is becoming an integral part of our digital policing, with the UK Home Office planning to invest a huge £97 million into a broader biometric technology approach to safeguard our streets. Automated facial recognition surveillance Digital fingerprint-based authentication is still widely regarded as having a higher level of maturity However, the latest court case against the South Wales Police as well as the Amazon backlash over the sale of its technology to the US police has highlighted that acceptance of the use of biometric technology as much as the maturing of the technology is important to achieve the expected benefits for the police. Digital fingerprint-based authentication is still widely regarded as having a higher level of maturity, has an implicit acceptance linked to the identity of the individual and delivers a lower false positive result. Facial recognition, when used as a stand-alone biometric, suffers from the risk of challenge or refusal to accept as in the case of the challenge to the South Wales Police pilot program. In addition, gender and racial bias as well as scenarios such as poor lighting and individuals wearing accessories impacts on reliability. Advancements in biometrics There is clearly a need to focus on how biometrics, as technology matures, can support identity verification at scale and to gain widespread public acceptance as part of a wider digital policing initiative according to Jason Tooley, Chief Revenue Officer at Veridium. Jason comments: “Police forces around the world are looking to integrate the latest advancements in technology to enhance public security and cut costs, and biometric solutions are integral to this movement. With the maturing of biometrics techniques and many different scenarios to address, it’s imperative to use the right biometrics for the right requirements and to create a strategy that facilitates the use of multiple biometrics. We would advocate an approach that abstracts the identity verification and digital authentication processes from the services and creates a biometric platform to match the specific requirements of the police and the public.” Fingerprint recognition Fingerprint, being the most mature and widely used has biometrics, has high levels of acceptance today" He adds, “There are current barriers to the acceptance of biometrics which will be overcome as trust in the technology becomes the norm. Fingerprint, being the most mature and widely used has high levels of acceptance today and is easily adopted by police and public. It requires public acceptance and doesn’t work for wider surveillance techniques but for individual verification, police moving to a digital fingerprint capture mechanism rather than physical has great benefits and the public are more likely to be accepting of enrollment. Facial recognition would be a surveillance at scale solution but the challenges of maturity and external factors as well as public acceptance are challenges to be overcome in the future.” Jason continues, “It is imperative for police forces to take a strategic approach as they trial biometric technologies, and not solely focus on a single biometric approach. With the rapid rate of innovation in the field, an open biometric strategy that delivers the ability for the police to use the right biometric techniques for the right requirements will accelerate the benefits associated with digital policing and achieve public acceptance by linking the strategy to ease of adoption.”
Defined as a ‘superstation’, a full range of safety and security measures have been specified at the new Eastern Hampshire Police Investigation Center in Portsmouth. Doorset Solutions Working with Hampshire Police, ASSA ABLOY High Security & Safety Group delivered a complete package of doorset solutions, including custodial doors and high-performance acoustic timber doors. The new police center integrates an investigation hub with a custody suite" The ASSA ABLOY team, which has a strong heritage of developing complete solutions for custodial premises, specified a diverse range of doors to fulfill the security requirements of different areas of the station, such as exercise yard doors, holding cell doors and personnel doors. Integrated Security Systems Michael Dunn, Commercial Director, said: “The new police center integrates an investigation hub with a custody suite, making the specification for security, safety and accessibility quite complex. The facility accommodates over 350 staff members, as well as 36 detention cells, which are in operation 24/7, 365 days a year.” “Managing the different needs of the building and its users was a key challenge when it came to the specification process, but thanks to our expertise and extensive product portfolio – from high security doorsets and glazed doors to steel duct and decency doors, we were able to specify a complete doorset and security package tailored to the needs of the project.” Enhancing Building Security Moira Anderson, from Hampshire Police and Crime Commissioners’ office, said: “The Police Investigation Center at Portsmouth is part of the next generation of police facilities and the multi-purpose use of these sites require a more extensive and varied suite of high security and safety solutions. The doorset specification installed across the site is integral to the overall performance and function of the building, at all times prioritizing the safety of building users.”
IndiaNivesh is one of the leading financial services conglomerate in India. IndiaNivesh is into various aspects of investment banking and consulting business. It plans to emerge as a dynamic, customer-centric, and progressive financial group in the country with PAN India presence. Having its head office in Mumbai, IndiaNivesh is growing with eight regional offices and 29 branch offices across India. Project Specifics Application: Time-Attendance and Access Control Locations: 32 (PAN India) Users: 500 Units Installed: 60 Readers: Fingerprint and RFID Card IndiaNivesh being widely involved in financial services business with 29 branch offices and 8 regional offices across India, required eradication of forged attendance data and manual attendance process, as security is a crucial aspect for them. To streamline and manage attendance data of all employees accurately and perform calculation of error-free salary has been a tedious task. It has been challenging to integrate their existing payroll software with the time-attendance software. COSEC Time-Attendance Solution Matrix offered COSEC time-attendance solution helped in connecting all its regional and branch offices to their head office in Mumbai Matrix offered COSEC time-attendance solution which has web-based architecture and helped in connecting all its regional and branch offices to their head office in Mumbai. Implemented automatic salary calculation as Matrix COSEC time-attendance software got easily integrated with existing payroll software. Result Real-time attendance of all employees at a centralized location Integration with its existing payroll software Ease of Implementation using the existing infrastructure Fraudulent timekeeping is completely eliminated Accurate In/Out time of each employee recorded Live monitoring of In/Out timing Generation of time-attendance and access control reports and charts for all branches Improved overall productivity of the organization Continuous operations with excellent service support Biometric Access Control Solutions COSEC DOOR FOP - Optical fingerprint-based door controller for access control and time-attendance COSEC DOOR CAS – Card-based door controller for access control and time-attendance COSEC PANEL - Site controller to manage multiple door controllers and advanced access control Features COSEC LE PLATFORM - Application server platform for 1000 users and expandable up to one million users COSEC LE TAM - Comprehensive time-attendance and leave management module for COSEC LE platform COSEC LE ACM - Comprehensive access control module for COSEC LE platform
Serving a large geographical area of the North Island of New Zealand, the Waikato District Health Board (Waikato DHB) provides hospital and community-based health services to a population of nearly 400,000 people. With a wide range of security needs that include protecting staff and patients, securing high-risk facilities, restricting unauthorized access to medication and medical equipment, and streamlining contractor and car park management, Waikato DHB required a security solution that could be applied to both high and low security areas. The system al so needed to provide a comprehensive audit trail and detailed reporting, to identify access movements by employees and help meet legal requirements around the safe and secure storage of medication and equipment. Gallagher Single Access Card Control System Gallagher’s access control solution for Waikato DHB utilizes a single access-card system that simply and instantly updates access permissions Gallagher’s access control solution for Waikato DHB utilizes a single access-card system that simply and instantly updates access permissions, as well as streamlining car parking services. Where high-level security is needed, Gallagher’s system offers Waikato DHB the ability to lock-down areas of the hospital when required, isolating areas and restricting access. Gallagher’s Command Center Mobile application also delivers duress notifications from buttons located around the hospital directly to a guard's mobile device. Electronic Tag Boards allow contractors to easily sign on and off of the site, ensuring Waikato DHB meets health and safety requirements. In an environment where access profiles change on a daily basis as staff move between different departments, Gallagher’s access control system and Command Center central management platform ensure staff can approach doors with the confidence that they can enter or leave areas as necessary. The access card system has also reduced the risks associated with handling keys, along with providing detailed reports to meet comprehensive auditing requirements, saving time and cost. 'Security Ward Standard' Waikato DHB's experience with Gallagher products ultimately led them to develop a 'Security Ward Standard' detailing the minimum-security equipment required for new buildings, greatly reducing time spent producing specification documents and gathering approvals. As Waikato DHB's security requirements continue to evolve, Gallagher’s systems provide future-proofing with a software maintenance agreement ensuring they operate the very latest software available. Fast Facts About The Project Industry: Healthcare Business type: Hospital Number of employees: 6,500 Site Size: 18 hectares with 176,000 sq.metres of buildings Number of doors: Over 730 access-controlled doors; 40 alarmed and monitored refrigerators/freezers; 15 carpark barrier arms; 1 gate. Gallagher solutions and technology utilized: Command Center Controller 6000 T-Series readers Tag Boards Car park Management
As increasing digital engagement powers forward in the hospitality industry, SALTO Systems has joined forces with the KeezApp technology platform to offer hotels an unrivalled guest experience. Property Management Systems The KeezApp platform provides a range of solutions for any property that hosts guests and is able to integrate with most PMS (Property Management Systems) on the market. Guests can check in from anywhere, receiving a virtual key straight to their smart phone and getting an alert when their room is ready for occupation. The front desk is then alerted when the guest has used the mobile key to enter their room even for doors equipped with offline electronic locks. The virtual app provides for access to all permitted areas of the hotel during their stay and when the time comes to check out, guests can again use KeezApp removing the need to queue at reception. KeezApp – SALTO Software Integration KeezApp has implemented JustIN Mobile key access technology and interfaced it with SALTO front desk management software ProAccess SPACE Additional tools include live chat with the front desk. This provides a better, more efficient way for guests to talk and interact with the front desk whether they are in the hotel or out and about. Guests can also choose different departments to contact such as reception, concierge, housekeeping or room service depending on their needs. KeezApp has implemented JustIN Mobile key access technology and interfaced it with SALTO front desk management software ProAccess SPACE. SALTO Hospitality add-ons include functionalities such as mobile keys (BLE), group check-in; real-time re-rooming and real-time extended stay. These plus other key hotel features make it easy to control all the offline and online rooms and back-of-house doors from different front desk guest workstations. SALTO Electronic Locks Both companies are driven by the opportunity for hotels to provide a superior guest experience to their clients, whether by offering mobile functionalities or superior management standards like quick check-in and check-out, online billing, live chat with reception, housekeeping and concierge or auto Wi-Fi connection for guests. SALTO welcomes new partnerships with industry leaders like KeezApp that will result in improved hospitality management and the guest experience. SALTO also continuously adds integrations with other technology providers so that those in the hospitality industry have a choice when it comes to which platform, they use to control SALTO’s robust line of electronic locks and supporting products.
Round table discussion
The concept of how security systems can contribute to the broader business goals of a company is not new. It seems we have been talking about benefits of security systems beyond “just” security for more than a decade. Given the expanding role of technologies in the market, including video and access control, at what point is the term “security” too restrictive to accurately describe what our industry does? We asked the Expert Panel Roundtable for their responses to this premise: Is the description “security technology” too narrow given the broader application possibilities of today’s systems? Why?
Even the most advanced and sophisticated security systems are limited in their effectiveness by a factor that is common to all systems – the human factor. How effectively integrators install systems and how productively users interface with their systems both depend largely on how well individual people are trained. We asked this week’s Expert Panel Roundtable: What is the changing role of training in the security and video surveillance market?
Finding the exact right technology to solve an end user’s problem is challenging, but the rewards are great when an integrator gets it right. A wide range of available product types, price levels and added features increases the likelihood of identifying a technology to solve any problem. But with so many technology and product choices in the marketplace, identifying that one solution can be akin to finding a needle in a haystack. We wondered whether a vast range of product choices is always a good thing. We asked this week’s Expert Panel Roundtable: Are security integrators and end users overwhelmed by “too many choices” related to security equipment and systems? How can they make sense of it all?