Sargent and Greenleaf (S&G), renowned manufacturer of high-quality mechanical and electronic locks, has announced the release of its Digital Vault Lock solution. Through a secure online interface and user-friendly software, this static code, electronic time lock allows for increased flexibility and security for convenient vault access. Digital Vault Lock Combining an attack-resistant lock case and enhanced features to protect against a variety of threats – vibration, bouncing a...
GET Group North America, global provider of end-to-end solutions for secure credentials with over 20 years of experience in identity management, has announced a partnership with Secure Planet, an I3 affiliated company, which provides facial recognition-based solutions of the highest overall quality, security, and value to U.S. Government, industry and commercial clients. Under the terms of the agreement, Secure Planet’s cutting-edge facial recognition technology will be incorporated in sel...
Senstar, global company that offers perimeter protection and VMS solutions, is slated to showcase latest access control and intrusion detection solutions, including next-gen Senstar Symphony Access Control (AC) and the FiberPatrol FP400 zone-based intrusion detection systems for fence applications at ISC West 2019. Symphony AC Access Control Symphony AC is an open software solution designed to support the industry’s most trusted brands of access control and intrusion hardware. Available...
There are many new technologies at ISC West this year. There are also some tried-and-true solutions on display. More mature products have the benefit of being fully vetted and battle-tested, which may make them a more comfortable choice for security customers. I had a couple of discussions on Day 2 of the show about the advantages, and possible drawbacks, of new products. “To a security director, when you say ‘new,’ he translates that into ‘risk,’” says Bill...
Interlogix, a global leader in security and life-safety solutions, introduces Simon XTi-5i, a self-contained, wireless security system for heightened residential security and convenience. An update to the Simon XTi-5 system, the new platform supports 80 wireless zones, features a 5-inch color LCD touchscreen and is compatible with a wide range of devices through leading service providers. Interlogix is a part of Carrier, a leading global provider of innovative heating, ventilating and air condit...
Senstar, global provider of video management and perimeter intrusion detection solutions, is pleased to introduce two new products at ISC West - Senstar Symphony Access Control (AC) and the FiberPatrol FP400 zone-based intrusion detection system for fence applications. Symphony AC is an open software solution designed to support the industry’s most trusted brands of access control and intrusion hardware. Available as an extension to the Symphony Video Management Software (VMS), the module...
GlobalPlatform, the standard for secure digital services and devices, will bring its device security workshop to Washington DC on Thursday June 6, 2019. The day will demonstrate how GlobalPlatform specifications serve as a framework to build a secure connected world and are relevant to those involved in the development, deployment and use of trustworthy devices, with emphasis on their use in the government sector. Enterprise ID And IoT Technologies Delegates joining the free workshop will gain an understanding of GlobalPlatform’s collaboration with key players within the ecosystem, including industry partners, government agencies and solution providers. In addition, delegates will learn about the nuanced cybersecurity requirements of key use cases such as IoT and enterprise ID. The expert speakers will explore how key GlobalPlatform technologies and frameworks – including Root of Trust, Device Trust Architecture and secure components – can be used to safeguard these increasingly connected ecosystems but also to drive awareness to device manufacturers starting their journey to the cyber world. We look forward to welcoming delegates involved with government device development and deployment" “As everyday devices take on increasingly significant roles in our personal and business lives, we as an industry must ensure they are up to the task,” comments Kevin Gillick, Executive Director of GlobalPlatform. “With sensitive personal, business and government data being accessed and managed on these devices, a security-by-design mindset is essential. And the technology is already available to make this a reality. We therefore look forward to welcoming delegates involved with government device development and deployment, or with interest in device security, to join us in Washington DC in June.” G+D Mobile Security The workshop – GlobalPlatform: A Framework to Build a Secure Connected World – will be hosted by G+D Mobile Security, the day after the Secure Technology Alliance’s ‘Securing Federal Identity’ conference. It is open to representatives of member and non-member organizations – including program / project managers, security experts, product suppliers, technical consultants and systems integrators – and seating is limited.
ProdataKey (PDK), an innovator of cloud-based networked and wireless access control products and services, has announced the introduction of “touch io”, a new Bluetooth reader and credentialing option for smartphones designed for use with the company’s cloud-based access control solution, pdk io. Touch io Bluetooth Reader touch io does not require the user to unlock the phone in order to gain access through a protected door Touch io brings new levels of convenience and security for the communication between smart phones and access control door readers, eliminating the need for cards or fobs. Unlike other systems, touch io does not require the user to unlock the phone, or to even remove it from pocket or purse, in order to gain access through a protected door. The individual’s identity is validated through communication directly between his/her credentialed device and the reader, via Bluetooth, bypassing the need for internet or cellular connectivity. This can occur from distances as far as 30 feet away, as defined by the customer. By the time the user reaches the door and indicates an intent to enter, by simply touching or tapping a hand to the reader, door activation is immediate and seamless. A combination of machine-learning algorithms that learn door opening patterns, combined with directional antennae placed on each side of controlled doorways, ensure that credentials are not inadvertently validated when employees pass in proximity to the doors from the unlocked side. Superior Security Compared to traditional RFID proximity cards, as well as to more high-tech 13MHz contactless smart cards, PDK’s mobile credentials offer superior security on many fronts. Touch io credentials are impossible to clone, each possessing a randomly-generated, unique ID, are authenticated by the Bluetooth reader at each use, and employ a session-unique encryption key for communication with the reader. Furthermore, if a phone is lost or stolen, its owner can immediately deactivate the credential by remotely wiping the phone with a tool like “Find My Phone,” a precaution he or she is likely to take out of concern for other personal data also stored on the device. By contrast, if a wallet or keys are lost that contain a card or fob, the credential remains active until the company’s system administrator is notified of the loss – which may sometimes take days. Cloud-Based Access Control We are making the use of smartphones both more convenient and more secure than traditional methods" The touch io reader is compatible with legacy systems, capable of reading traditional proximity cards. Mobile credentialing is available as part of the pdk io affordable system licensing plan, offering users an unlimited number of credentials for a low, per reader, annual subscription. System administrator can easily generate and assign these to employees with just a few clicks from within the pdk io software management interface. Josh Perry, Chief Technology Officer at PDK, explains, “Until now, the access control market has been filled with Bluetooth mobile credentialing options that offer an inferior customer experience to traditional RFID cards which are, quite frankly, reliable and convenient. With PDK’s touch io, we are redefining the category, making the use of smartphones both more convenient and more secure than traditional methods. It’s the latest example of how our corporate commitment to innovation is bringing a litany of tangible benefits to the security professionals, system administrators and the employees who use our systems every day.”
At ISC West 2019 (booth #13109), Sielox LLC is showcasing versatile new enhancements to its Pinnacle v.10.4 Access Control Platform. New functionality allows users to seamlessly access the features of Allegion’s Schlage Engage Wi-Fi locks enabling them to be easily integrated with Pinnacle Schlage Wi-Fi access platform feature. Additionally, Allegion Schlage wireless locks can now receive firmware updates through Sielox’s 1700 controller using Allegion ONR technology, which can save integrators tremendous time and money when upgrading and maintaining layered security systems using cost-effective wireless locks. Pinnacle v.10.4 Access Control Platform Pinnacle v.10.4 provides seamless integration with Allegion Schlage NDE and LE wireless locks “Pinnacle v.10.4 provides a number of features that are exclusive to Sielox that further enhance the implementation and maintenance of Wi-Fi locks on our access control platform,” said Karen Evans, President, Sielox. “This, plus other new feature additions like LDAP (Active Directory) and improved security, further leverage the versatility and cost-efficiency of Pinnacle for myriad access control applications.” Pinnacle v.10.4 provides seamless integration with Allegion Schlage NDE and LE wireless locks so they can easily be incorporated as part of a facility’s overall access control system using existing Wi-Fi infrastructure. Integration With Allegion Schlage Wireless Locks The Pinnacle Schlage Wi-Fi integration provides access to the wireless locks’ features, enabling advanced door management capabilities along with credential management, detailed audit reports, and customizable screen layouts. With this integration, users are able to control an unlimited number of Allegion Schlage NDE and LE wireless locks, manage cardholder records, create access groups, define holiday schedules and more. Additional Schlage wireless lock fields are now reported in Pinnacle providing users a single dashboard to monitor the lock status. An industry first, Allegion Schlage NDE and LE wireless locks can receive firmware updates when using the Sielox 1700 Controller Allegion ONR feature via RS-485 communications. By pushing the ONR Firmware Package for Allegion Schlage wireless locks using 1700 Controllers, users and integrators can save both time and money. Transport Layer Security (TLS 1.2) An additional update to Pinnacle v.10 includes Lightweight Directory Access Protocol (LDAP) Sielox has also added a new Transport Layer Security (TLS 1.2) enhancement to Pinnacle v.10.4. TLS, and its predecessor Secure Sockets Layer (SSL) for improved network security. TLS/SSL operates by establishing an encrypted communication path between two applications, "wrapping" the entire application protocol inside the secure link. This provides complete privacy for the entire transaction so that sensitive information is protected from unauthorized access while in transit. Pinnacle TLS 1.2, which is available to current Pinnacle users, provides compliant level security. An additional update to Pinnacle v.10 includes Lightweight Directory Access Protocol (LDAP), a licensed service that can be installed on the same server as Pinnacle. The feature simplifies administration by assigning roles to users with permissions, which makes the overall solution more efficient and easier to use for larger security systems. Pinnacle 10.4 will be released in Q2 2019 and is available in several configurations that can be specifically tailored to the needs of any size business or facility or integrated in a layered systems model.
Sielox LLC is demonstrating its portfolio of layered security systems at ISC West 2019 in booth #13109, which address the complexity of providing the right combination of features and configurations to best accommodate specific applications and needs. Featured solutions include: the new release of Pinnacle v.10.4 access control solution; Sielox CLASS crisis lockdown alert status system; AnyWare browser-based access control platform; and the company’s highly-touted 1700 Intelligent Controllers. Sielox Access Control Systems Sielox access control and emergency notification systems are also ideal for stand-alone operation Designed for seamless integration with one another, Sielox access control and emergency notification systems are also ideal for stand-alone operation and are scalable for future expansion. “Sielox has always operated under the principle of continuous technology and process improvement in order to consistently deliver solutions that deliver the performance and functionality required to meet our customers’ evolving security and operational challenges,” said Karen Evans, President, Sielox. “Our innovative layered security solutions provide users with a high degree of flexibility when configuring the systems, they need today and tomorrow.” Sielox Solutions On Display At Booth #13109 At ISC West 2019 Include: The newly-released Pinnacle v.10.4 access control platform that allows users to seamlessly access the features of Allegion’s Schlage Engage WiFi locks enabling them to be easily integrated with Pinnacle Schlage WiFi access platform feature. Additionally, Allegion Schlage wireless locks can now receive firmware updates through Sielox’s 1700 Controllers, which can save integrators tremendous amounts of time and money when upgrading and maintaining large systems. Additional enhancements in Pinnacle v.10.4 include: Transport Layer Security (TLS 1.2) that establishes an encrypted communication path between two applications, "wrapping" the entire application protocol inside the secure link; and Pinnacle LDAP Sync Service (Lightweight Directory Access Protocol), that simplifies administration by dynamically importing and verifying user and cardholder data through data synchronization. Sielox CLASS (Crisis Lockdown Alert Status System) Administrators or any designated initiator can issue an emergency alert to notify responders The Sielox CLASS (Crisis Lockdown Alert Status System) emergency notification and response solution provides vital emergency status details to responders so they can best manage events. Administrators or any designated initiator can issue an emergency alert to notify responders of conditions in real time while communicating status via one of five programmable color-coded alert levels. Occupants within a facility can then report status at their specific location enabling responders to view detailed facility maps with compiled room-by-room color-coded conditions that update in real time as the situation evolves. A chat feature enables two-way communications between occupants and first responders to exchange detailed information or instructions. CLASS can also issue messages with response instructions specific to each alert level via email or text and override any PC on the network to ensure the highest visibility of alert status. Sielox AnyWare Browser-Based Access Control The Sielox AnyWare browser-based access control platform features a variety of enhancements that make it faster, easier and more scalable for small to mid-sized businesses to take access management mobile. The intuitive and easy-to-use AnyWare solution features a capacity increase from 8 up to 40 doors, allowing for an increased number of controllers and readers. Other features include; custom fields allowing users the ability to add additional information to the cardholder record including the card holder images, multiple card type formats, reader block and privilege access levels. Sielox 1700 Intelligent Controller No personal data is required or collected from the user or integrator The Sielox 1700 Intelligent Controller is an intelligent fully-distributed controller ensuring decisions even if communications have been interrupted. New I/O series boards provide a flexible, cost-effective means to expand the input and output functionality of the access control solution, a next-generation access control panel, utilising 32-bit technology with real-time operations for speed, performance and reliability. The new series have the same footprint and mounting as the Sielox 1700 controller; are backwards compatible with Sielox Pinnacle and AnyWare systems; and are cost-effective, not requiring a separate backplane and power module. Integrated with Sielox’s 1700 Controller and the AnyWare and Pinnacle software platforms, Conekt mobile credentials and readers from Farpointe Data use Bluetooth to enable communication between smartphones and readers. No personal data is required or collected from the user or integrator, and multiple credentials can be stored on the app.
Maxxess Systems, the innovator in security solutions that empower total situational awareness for security enterprises, is showcasing its unique portfolio of video, access control and communications platforms that provide users with the highest levels of system integration, management and incident response technology here at ISC West 2019 (booth # 6065). Solutions on display include the U.S. public debut of Maxxess InSite awareness and response coordination system, the enhanced eFusion security management software and Maxxess’ MX+ web dashboard, the newly designed Ambit event management communications software, and a new Multi-Form Panic Solution that provides the lowest cost of entry for proactive protection. Access Control And Communications Systems “Maxxess Systems transcend the capabilities of conventional video, access control and communications systems by empowering people and transforming security operations to deliver new levels of situational awareness and business intelligence,” said Nancy Islas, President of Maxxess Systems. “By combining systems intelligence and human intelligence on our unique open architecture platforms and intuitive interfaces, Maxxess Systems offers powerful, scalable solutions that can help stop events from happening, and better control incidents from the moment they begin.” The Maxxess solutions being demonstrated at ISC West 2019 include: The system combines “system intelligence” and “human intelligence” to detect and respond to unfolding events in real time Maxxess InSite Maxxess InSite awareness and response coordination system combines “system intelligence” and “human intelligence” to detect and respond to unfolding events in real time – all of which are queued, organized and displayed on a highly-intuitive user interface. Maxxess InSite enables early incident detection and action, allowing users to correlate data, improve response coordination, and deal with issues when they’re small – before they become large and costly. Maxxess InSite features an open-architecture framework to accommodate virtually any security or business intelligence application with comprehensive functionality. Over 50 different leading manufacturers are already integrated into Maxxess InSite, providing more combined capabilities and functionality than any other cross-platform solution available. This allows Maxxess InSite to be configured for virtually any security and business intelligence application, using any combination of software and hardware to deliver a highly-customized solution with unparalleled efficiency. eFusion Security Management Software eFusion security management software is a “system intelligence” solution that integrates and correlates data from surveillance, access control and various other physical security and facility operations’ data onto a comprehensive monitoring and reporting dashboard. eFusion provides video and access system management and control capabilities along with alarm monitoring; remote access credentials tracking, authorization, and de-authorization; door/access status and more. eFusion can be deployed as a stand-alone management and control platform, or as a core component of Maxxess InSite. Advanced Data Processing New enhancements to eFusion include new Flow Control with auto expiration, and advanced data processing Proven globally in installations around the world, new enhancements to eFusion include new Flow Control with auto expiration, and advanced data processing. Flow Control allows users to configure the specific door(s) that must be used first to gain primary access to a facility with programmable timer setting. Advanced data processing correlates databases to accommodate complex relationship rules between the authoritative database and the Maxxess database. To further simplify user engagement with eFusion, Maxxess Systems’ MX+ web dashboard has also been further enhanced with new features including: System-wide lockdown; video management system (VMS) integration; cellphone cardholder management operations with badge printing; access control status indication in an easy-to-read graphical format and schedule configuration. Ambit Event Management Communications Software Ambit event management communications software provides real-time “human intelligence” for alerts, notifications and status assessment via users’ smartphone and/or tablets, along with access control management. Ambit’s extensive communications and access control functionality provides security management and first responders with the critical on-site information and access system management they need to best handle unpredictable crises. A cloud-based solution, Ambit can be deployed as a stand-alone communications platform, or as a core component of Maxxess InSite. New enhancements to Ambit include: a new app design for easier operation including: a new status update window; an easily accessible panic button; support for multiple photos from the field; the ability to assign reports to designated groups and/or individuals; enhanced filtering for target audiences to receive mass broadcasts; NC4 integration to external intelligence software to enhance information gathering; auto-location detection for event status posts; and a texting option for users without the app to receive relevant mass broadcasts. Maxxess Systems’ new Multi-Form Panic Solution, provides the lowest cost of entry for proactive protection Multi-Form Panic Solution Also featured is Maxxess Systems’ new Multi-Form Panic Solution, which provides the lowest cost of entry for proactive protection. Available for implementation with any Maxxess System platform or as a stand-alone solution, the new Multi-Form Panic Solution can be configured on any cellphone device, PC keyboard or wearable device. Maxxess Systems also continues to expand its roster of technology partners and integrations with the addition of: Mercury LP and MR62e controllers; OTIS Elevator Compass Overwatch; enhanced Milestone Systems’ MIP and Geutebruck GeViScope integrations; as well as new integrations with salient systems, Avigilon, ISS (Intelligent Security Systems), Nedap and RemotePoint.
3xLOGIC, Inc., global provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, has announced the company’s line-up of new and updated solutions to be showcased at the upcoming ISC West tradeshow in Las Vegas, 10-12 April, 2019. Joining together with sister company PACOM for the first time at the 2019 show, the 3xLOGIC line-up features: TRENDS Cloud-Based AI Tool The infinias V6.6 Integrated Access Control & Video Management solution adds support for serial readers and alphanumeric credentials. This new release will provide a flexible card number mechanism, support for alphanumeric cards, ability to support virtually any string, and support for large card numbers. TRENDS offers a YouTube-like experience that enables the end user to instantaneously view any transaction of interest 3xLOGIC’s TRENDS is a cloud-based, artificial intelligence (AI) tool that ties exception-based reporting (EBR), video data, and third-party applications into an easy to use dashboard to provide a clean, simple visual snapshot of your business. Some of TRENDS industry-leading features: Instant Cloud Video, Traffic Counts, Line Queue Reporting, Location-by-Location Performance Comparison, Conversion Rates, Loss Prevention KPIs, Revenue vs. Employee Scheduling Reporting, and much more. Perfect for retail environments, from hundreds to thousands of locations, TRENDS offers a YouTube-like experience that enables the end user to instantaneously view any transaction of interest. VISIX Facial Recognition Camera The VISIX Facial Recognition camera from 3xLOGIC is a special purpose, low cost 4MP camera for instant face detection, identification, and notification of persons of interest (POI). Using camera-based analytics and 3xLOGIC’s exclusive server-based Facial Recognition application and mobile app, users can review captured facial images and choose POI to place on a watch list for notification locally via the mobile app. The new VIGIL V11 release will feature a new, flat black UI for better viewing and many newer and upgraded features VIGIL V250 Series NVRs are fully-integrated, intelligent video appliances. Pre-configured with VIGIL VMS software, these 1U NVRs represent a cost-effective video management platform that provides all the key functionality of VIGIL VMS with unrivaled ease of setup. The V250-16 design provides all the network components required to deploy your VMS. Not only are alarm, serial, and audio inputs built in, this recording appliance includes 16 embedded PoE ports for your IP devices. VIGIL VMS And NVRs Also, the new VIGIL V11 release will feature a new, flat black UI for better viewing and many newer and upgraded features that will be announced in upcoming weeks. To view the full range of 3xLOGIC and PACOM solutions and to receive any one of many available product demonstrations, please visit the 3xLOGIC/PACOM booth #30064 during ISC West, April 10-12, 2019, at the Sands Expo, Las Vegas, NV. ISC West is the largest converged security industry trade show in the US, with over 30,000 security professionals in attendance and more than 1,000 Exhibitors and Brands.
The industry faces numerous challenges in the coming year. Physical and cyber security threats continue to become more complex, and organizations are struggling to manage both physical and digital credentials as well as a rapidly growing number of connected endpoints in the Internet of Things (IoT). We are witnessing the collision of the enterprise with the IoT, and organizations now must establish trust and validate the identity of people as well as ‘things’ in an environment of increasingly stringent safety and data privacy regulations. Meanwhile, demand grows for smarter and more data-driven workplaces, a risk-based approach to threat protection, improved productivity and seamless, more convenient access to the enterprise and its physical and digital assets and services. Using Smartphone Apps To Open Doors Cloud technologies give people access through their mobile phones and other devices to many new, high-value experiencesEnterprise customers increasingly want to create trusted environments within which they can deliver valuable new user experiences. A major driver is growing demand for the ‘digital cohesion’ of being able to use smartphone apps to open doors, authenticate to enterprise data resources or access a building’s applications and services. Cloud technologies are a key piece of the solution. They give people access through their mobile phones and other devices to many new, high-value experiences. At the same time, they help fuel smarter, more data-driven workplace environments. With the arrival of today’s identity- and location-aware building systems that recognize people and use deep learning analytics to customize their office environment, the workplace is undergoing dramatic change. Improved Fingerprint Solutions Cloud-based platforms and application programming interfaces (APIs) will help bridge biometrics and access control in the enterprise, overcoming previous integration hurdles while providing a trusted platform that meets the concerns of accessibility and data protection in a connected environment. At the same time, the next generation of fingerprint solutions will deliver higher matching speed, better image capture quality and improved performance. The next generation of fingerprint solutions will deliver higher matching speed, better image capture quality and improved performance Liveness detection will ensure that captured data is from a living person. Biometrics authentication will also gain traction beyond access control in immigration and border control, law enforcement, military, defense and other public section use cases where higher security is needed. Flexible Subscription Models Access control solutions based on cloud platforms will also change how solutions are deployed. Siloed security and workplace optimization solutions will be replaced with mobile apps that can be downloaded anywhere across a global ecosystem of millions of compatible and connected physical access control system endpoints. These connections will also facilitate new, more flexible subscription models for access control services. As an example, users will be able to more easily replenish mobile IDs if their smartphones are lost or must be replaced. Generating Valuable Insights With Machine Learning Machine learning analytics will be used to generate valuable insights from today’s access control solutionsEducation, finance, healthcare, enterprise, and other niche markets such as commercial real-estate and enterprises focused on co-working spaces will benefit from a cloud-connected access control hardware foundation. There will be a faster path from design to deployment since developers will no longer have to create an entire vertically integrated solution. They will simply add an app experience to the existing access control infrastructure. New players will be drawn to the market resulting in a richer, more vibrant development community and accelerated innovation. Data analytics will be a rapidly growing area of interest. Machine learning analytics will be used to generate valuable insights from today’s access control solutions. Devices, access control systems, IoT applications, digital certificates and location services solutions, which are all connected to the cloud, will collectively deliver robust data with which to apply advanced analytics and risk-based intelligence. As organizations incorporate this type of analytics engine into their access control systems, they will improve security and personalize the user experience while driving better business decisions.
Consolidation persisted in the physical security industry in 2018, and big companies such as Motorola, Canon and UTC continued to make moves. Also among the mergers and acquisitions (M&A) news in 2018 was a high-profile bankruptcy (that ended well), continuing consolidation in the integrator market, and the creation of a new entity called “LenelS2.” Here’s a look at the Top 10 M&A stories in 2018: 1. Motorola Acquires Avigilon Motorola Solutions announced in February that it had entered into a definitive agreement to acquire video surveillance provider Avigilon in an all-cash transaction that enhances Motorola Solutions’ portfolio of mission-critical communications technologies. Avigilon products are used by a range of commercial and government customers including critical infrastructure, airports, government facilities, public venues, healthcare centers and retail. The company holds more than 750 U.S. and international patents. 2. UTC Climate, Control & Security Buys S2 Security UTC Climate, Controls & Security agreed in September to acquire S2 Security, a developer of unified security and video management solutions. UTC subsequently combined S2 with its Lenel brand to create LenelS2, “a global leader in advanced access control systems and services” with “complementary strengths.” 3. Costar Technologies Acquires Arecont Vision After Bankruptcy Arecont Vision, the provider of IP-based megapixel camera and video surveillance solutions, announced in July that the acquisition by Costar Technologies, Inc. of its assets had been approved by the bankruptcy court. After the closing of the sale, the company began operating as Arecont Vision Costar, LLC and is part of Costar, a U.S. corporation that designs, develops, manufactures, and distributes a range of products for the video surveillance and machine vision markets. 4. Allegion Acquires Access Control Company ISONAS Allegion plc, a security products and solutions provider, agreed in June to acquire ISONAS through one of its subsidiaries. ISONAS’ edge-computing technology provides access control solutions for non-residential markets. ISONAS' devices – like its integrated reader-controllers – utilize power over ethernet, making them easy to install and cost effective as they utilize existing customer infrastructures. The company is based in Boulder, Colo. 5. HID Buys Crossmatch for Biometrics HID Global announced that it had acquired Crossmatch, a provider of biometric identity management and secure authentication solutions, from Francisco Partners. Crossmatch’s portfolio of products includes biometric identity management hardware and software that complement HID’s broad portfolio of trusted identity products and services. 6. BriefCam Announces Acquisition by Canon BriefCam, a global provider of video synopsis and deep learning solutions, announced its acquisition in May by Canon Inc., a global digital imaging solutions company. The addition of BriefCam to Canon’s network video solutions products portfolio complements the Canon Group’s previous acquisitions of Axis Communications and Milestone Systems. 7. Allied Universal Acquires U.S. Security Associates Allied Universal, a security and facility services company, finalized its acquisition of U.S. Security Associates (USSA) in October, further building on its position in the security services industry. This acquisition includes Andrews International (including its Government Services Division and Consulting and Investigations and International Division) and Staff Pro. 8. Johnson Controls Acquires Smartvue Corp. Johnson Controls announced in April that it had acquired Smartvue, a global IoT and video provider that empowers cloud video surveillance and IoT video services. The addition of the Smartvue cloud-based video platform will enhance Johnson Controls’ offering of an end-to-end, smart cloud-based solution that can provide superior business data and intelligence to customers and added value to partners. 9. ADT Acquires Red Hawk Fire & Security (and Others) ADT Inc.’s acquisition of Red Hawk Fire & Security, Boca Raton, Fla., was the latest move in ADT Commercial’s strategy to buy up security integrator firms around the country and grow their footprint. In addition to the Red Hawk acquisition, announced in mid-October, ADT has acquired more than a half-dozen security system integration firms in the last year or so. 10. Convergint Technologies Continues to Acquire Convergint Technologies announced in August the acquisition of New Jersey-based Access Control Technologies (ACT), bringing further electronic security systems experience to Convergint's service capabilities. Convergint has strategically grown its service footprint across the United States, Canada, Europe and Asia Pacific through strong organic growth and the completion of 18 acquisitions since early 2016. And it continues: Convergint announced acquisition of SI Technologies, Albany, N.Y., in November and Firstline Security Integration (FSI), Anaheim, Calif., in December. (And Convergint itself was acquired in February by private equity group Ares Management.)
Whether you are a veteran in the access control world or have never installed a card reader before, there are always ways to increase profits in the ever-evolving world of access control. The hope is that by considering a few key focal points, you can find ways to increase market share. Whether we are releasing an electronic lock through a simple intercom button or using biometric and multi-authentication based on a database; the tactics for bringing on more revenue is the same. Learning to focus on a few key items can help open up opportunities. Business Access Controls Understanding vertical markets is a strong strategy for success in increasing your profits with access controlIf you are new to access control, it’s important to determine the right product offerings for your business model and experience level of your team. Mistakes in estimating or installing can be costly and complex. Take advantage of manufacturer training both online and in the classroom for both your sales team and installation department. It’s important to understand the fire and building codes in your area to make sure you design the proper solution for your customers. Furthermore, understanding the products, components and proper wiring can save you money in labor and materials. Today we will look at four focus points: Vertical Markets, Cloud-Based Access Control, Technology Upgrades, and Preventative Maintenance and Service Agreements. These four focal points are simple to implement and can be easily added to your current operation. Vertical Markets Understanding vertical markets is a strong strategy for success in increasing your profits with access control. The concept is that understanding a certain vertical and their security needs can increase your sales team’s marketability. If you spend your time focusing on the healthcare industry, for instance, you will see that HIPA requirements open doors for selling access control. Getting to know the regulatory concerns of different verticals is a great strategy for more effective salesHaving logs of who entered your HR files room or patient records storage is a crucial part of addressing privacy concerns. Getting to know the regulatory concerns of different verticals is a great strategy for more effective sales. Another example could be apartment communities or other multifamily dwellings. In this competitive marketplace, these complexes are looking for ways to stand out in their market. Knowing this and being able to offer amenities like secured locks with Bluetooth credentials that tenants can open with their smartphones is a selling point for you and for your customer. Building on each customer you contact within a vertical is like free sales and marketing training. The more you learn from each potential client, the more you increase your conversation starters for the next potential client. Cloud-Based Access Control With the growing cloud-based access control market, integrators can find more opportunities in small businesses and vertical markets that typically wouldn’t be on the radar of your sales team. A typical card access system often makes the move from the traditional lock and key systems to electronic card access cost prohibitive. This is due to the large upfront costs for a server, software and annual licensing. With cloud access, integrators can offer less expensive upfront costs with low monthly subscription fees that cover all software updates, database backups, security patches and more. The real benefit for the integrator is the reoccurring revenue. By helping our clients save money on server, software and IT infrastructure costs, we are securing reoccurring revenue for our companies that increase our profitability. Building reoccurring revenue not only provides cash flow but also keeps your name on the top of the minds of your customer and that leads to additional sales. By helping clients save money on server, software and IT infrastructure costs, we are securing reoccurring revenue for companies that increase profitability Technology Upgrades Another often overlooked opportunity is technology upgrades. Training your sales staff and even service technicians to watch out for clients with older technology can reap major benefits. When you bring new technology to your clients, you show another value that you bring to the table. Even if your client isn’t ready to make an upgrade, you can easily plant a seed that will get their minds and budgets rolling. An easy example is a customer with an older intercom door access system An easy example is a customer with an older intercom door access system. This may have met their needs 10 years ago when it was installed, but the office has grown and perhaps an integrated card access intercom system is a great technology upgrade. Bringing this to the customer will once again show that you are the “subject matter expert” and your customer will be more apt to refer you to their friends and colleagues. Another easy way to find technology upgrades is to dig through your ageing client list and build a list of potential targets that you have not visited lately. If you keep records of what was installed previously, it will make it easier to plan ahead and bring solutions to your next visit, saving your sales staff time and again building confidence with your clients. Preventive Maintenance And Service Agreements One thing that sales teams often miss is the opportunity to add service agreements and preventative maintenance agreements. Even if a customer already has an access control system, they may not have a service provider and may be interested in securing a service agreement. Typically, a service agreement can be written to cover all parts and labor or just labor for an annual feeShowing the value of a service agreement is paramount, adding annual or semi-annual preventative maintenance to your service agreement is one way to add value. Inspecting locking mechanisms, request to exit motions and buttons, door status switches, headend equipment, batteries and power supplies, can save your customer from a costly after-hours service call or the inconvenience of a non-functioning access control system during business hours. Additionally, checking computer hardware and software logs for errors can save a customer from a catastrophic failure. Typically, a service agreement can be written to cover all parts and labor or just labor for an annual fee. It is helpful to come up with a percentage of the install value that makes sense so that your sales team can easily quote a service agreement for your customer. Offering several levels of service also opens the table for negotiations. You can offer an “all parts and labor 24/7” or a “parts and labor M-F 8AM-4PM”, as an example. Offering guaranteed response times can also be a marketing strategy. Critical Area Access Management Checking computer hardware and software logs for errors can save a customer from a catastrophic failureA 24-7 facility that has 200 employees moving in and out of critical areas may be a great potential customer for a high-level service agreement with semi-annual preventative maintenance and a guaranteed 4-hour response time. Where a small office that is only open during standard business hours may be better suited for a labor only M-F with annual preventative maintenance inspection. The point is that a creative, intentional, and focused approach to access control can yield the fruit that brings long-term success to your team. Building a plan and learning from each prospect, sale, and installation will develop a process that brings results. Attending a trade specific expo like ESX will give you the opportunity to meet with manufacturers and other integrators that can help you implement a product offering and strategy for success.
Effective access control can be achieved without the use of cards using a new generation of secure facial authentication enabled by artificial intelligence and machine learning. Alcatraz AI is introducing a system that deploys a sensing device, about the size of a badge reader, with multiple color and infrared cameras that can detect facial features and confirm an identity. Real-time 3-D facial mapping avoids anyone using a photograph, video or mask to spoof the system and confirms there is a real person that matches the stored facial image. System Helps In Tailgating Mitigation Deep neural networks, powered by NVIDIA, enable the system to achieve new levels of frictionless access control, says Vince Gaydarzhiev, CEO of Alcatraz AI. Computer processing is achieved at the edge to ensure speedy and secure access control. We saw an opportunity to create a system that solves issues of tailgating and addresses the need for security without increasing friction"“We saw an opportunity to create a system that solves issues of tailgating and addresses the need for security without increasing friction,” says Gaydarzhiev. The accuracy of the system lessens the need for security guards, he says. The Silicon Valley startup, currently with 20 employees, was founded in early 2016 by a team from Apple, NVIDIA and Lily Robotics with a goal of targeting mid- to large-sized corporations that currently have deployed badging systems. The company has raised close to $6M from venture capital firms and individuals, and Johnson Controls/Tyco has invested in the startup. Alcatraz AI’s sensor device, mounted near a door, confirms a user’s identity and communicates the user’s badge number to the existing access control infrastructure. “The system improves the facial profile every time, using the neural network to be even more accurate in the future,” says Gaydarzhiev. He says it is the industry’s first “instant one-factor authentication for multi-person in-the-flow sensing.” The system is less expensive than previous facial authentication systems and does not require users to be very close to the reader Easy Enrollment And Deployment Enrollment in the system is easy. Companies can deploy a separate enrollment station, or any reader can be used for enrollment. After badging in a couple of times, the face matching system “enrols” the face with the associated badge number, thus allowing the user to dispense with the badge altogether. In the future, the frictionless system simply recognises the user and opens the door. A user company can quickly deploy the system at locations where thousands of employees have access, without requiring employees to go to HR for enrollment. Gaydarzhiev says accuracy of the system is no less than that of iris scanning, and the accuracy is configurable for specific needs. He says the system is less expensive than previous facial authentication systems and does not require users to be very close to the reader. Facial authentication is also more flexible than iris scanning or fingerprinting. Detecting Intent From Positioning Of Eyes The system detects intent from the positioning of the eyes and body to avoid opening a door unintentionallyIn contrast to near field communication (NFC) or Bluetooth systems, the technology does not require a compatible smart phone or have issues of communication range. There is no need for users to stop and perform an action or gesture to signal intent. The system detects intent from the positioning of the eyes and body to avoid opening a door unintentionally, says Gaydarzhiev. Alcatraz AI is targeting high-tech enterprises, including healthcare, government and eventually banks. Currently they have three pilot installations among large global software companies and are undergoing trials with some government agencies. Today, they sell direct to end users, but the intent is to develop a dealer channel that will account for most of the sales.
Recent technology advances – from the cloud to artificial intelligence, from mobile credentials to robotics – will have a high profile at the upcoming ISC West exhibition hall. Several of these technologies were recently designated by the Security Industry Association as the Top 8 Security Technologies for Security and Public Safety. Some of them will also be a focus at the ISC West conference program, SIA Education@ISC, April 9-11 at the Sands Expo Center. This article will highlight some of those conference sessions. Topic: Cloud Systems And Video Surveillance As A Service (VSaaS) Managed Video Services are saving TD Bank $500K annually, April 9, 2:45 to 3:45 p.m. Why TD Bank decided to roll out a managed services solution, what it took to deploy and how the bank is saving an astounding $500,000 annually. IT 4.0 and Video Surveillance: A Guide to the New Terminology and What It Means to You and Your Customers, April 11, 1:15 to 2:15 p.m. How IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers, including explanations of terms such as cloud data centers, personal clouds, the edge, IoT sensors and data analytics. One of the sessions to cover how IT 4.0 can enhance or change video surveillance, and consequently deliver additional value to customers Topic: Artificial Intelligence (AI) In Video And Other Systems The Challenges and Opportunities of AI in Physical Security, April 10, 3:45 to 4:45 p.m. Looking toward what the future may hold for AI in physical security; the challenges and opportunities the technology has created; and how participants can leverage AI and machine learning with existing customers to grow their business. Deep Learning Demystified: Next-Generation AI Applied to Video, April 11, 9:45 to 10:45 a.m. Dispelling the myths of the terms “deep learning” and “artificial intelligence,” and what the technologies can do in practical terms. Modern cameras find and identify faces and vehicles, analyse behavior and organize and control assets Neural Processing and Smart Cameras, April 9, 8:30 to 10 a.m. Deep learning-capable hardware is evolving at a frantic pace, and GPU and NPU (neural processing unit) co-processors are commonly embedded in cameras and video management systems. Modern cameras find and identify faces and vehicles, analyse behavior and organize and control assets. Analytics in the Video Central Station: Proper Deployment, Programming and Configuration to optimize operational and cost efficiencies, April 11, 3:45 to 4:45 p.m. How analytics plays a critical role in reducing alarm traffic in a central station environment, allowing them to save money and realize other operational and performance efficiencies. Topic: Robotics And Autonomous Devices Robotic Aerial Security – Growth Trends and Best Practices, April 10, 11 a.m. to noon The lion’s share of growth in the robotic aerial security sector will come from autonomous systems and changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices How to Adapt to Address Drone Security, April 11, 1:15 to 2:15 p.m. Drone industry professionals and a physical security design engineer will cover the realistic applications of drone systems and counter-drone solutions that can protect organizations and facilities. Next Generation Threat: Racing Drones, April 11, 2:30 to 3:30 p.m. Racing drones are difficult to detect as they do not use GPS or radio frequency signals to identify the location of other devices. This session will identify the potential risks these drones can pose to facilities, special events, and critical infrastructure. Establishing a Corporate Drone Program, April 10, 9:45 to 10:45 p.m. Is a corporate drone program an appropriate addition to an existing security program? How to understand and navigate the regulatory challenges and processes associated with starting up a commercial-use drone program. The Rise of Intelligence in Physical Security, April 11, 9:45 to 10:45 a.m. “Intelligence” incorporates a variety of subdomains from artificial intelligence to machine learning and contextual analysis. It is rapidly becoming a focus in the realm of IT security – and increasingly in the realm of physical security, too. Changing FAA regulations will soon allow companies to monitor and secure remote facilities with no human guards present Topic: Mobile Credentials Finding Their Place In Access Control How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. At the center of convergence is one crucial building block: strong irrefutable identity powered by biometrics. Driving the Future: How Interoperability Standards in Access Control Can Enable Smart Building Success, April 9, 1:30 to 2:30 p.m. Growing user demand is driving new open platform approaches and the adoption of interoperability standards Growing user demand for unfettered and unlimited third-party integrations is now driving new open platform approaches and the adoption of interoperability standards. They are changing the dynamic of access control and its role within the smart building environment. Topic: Facial Biometrics In Professional Solutions How Biometrics Are Enabling the Convergence of Physical and Information Security, April 10, 1:45 to 2:45 p.m. Securing workstations, virtual desktops, turnstiles, front doors, mobile devices and more, biometric authentication is helping enterprises and governments worldwide to realize a more secure future. Topic: Voice Control In The Smart Home Environment Delivering the Smart Home of the Future, April 11, 3:45 to 4:45 p.m. With the proliferation of connected smart devices, including voice control devices, consumers have a growing array of options for defining what their Smart Home experience could be.
More good news for exhibitors on the second day of the Global Security Exchange (GSX) in Las Vegas. Brisk attendance continued early in the day, and then slowed somewhat in the afternoon, but most comments from exhibitors were positive. Exhibitors such as Lenel were “thrilled” with the show, and noticed the steady, good traffic and lots of sales leads. Lenel’s position at the front of the hall probably helped. New developments in mobile credentialing are a big trend at GSX, and Lenel’s BlueDiamond mobile credentials are traveling on a new path, so to speak. The access control company is introducing the idea of “Pathways” as a way of automatically signaling intent to a Bluetooth-enabled smart phone to open a door. A recognizable “pathway” is programmed into the phone, based on signals from nearby readers and locks and also geolocation signals. The system recognizes when a user travels along the pathway and automatically signals the correct door(s) to be opened along the way without the user having to touch his smart phone.A recognizable “pathway” is programmed into the phone, based on signals from nearby readers, locks and also geolocation signals Providing A Lightweight Alternative “When you trigger a pathway, it’s signaling intent to open the door,” says Greg Berry, Vice President Mobile Credentialing, Global Security Products, for United Technologies, parent company of Lenel. “Pathways are customized to a user’s needs and are the common places you are going all the time.” A user who walks the same path daily to the door of an office will find that door opens automatically. Previously using mobile credentials has been “slightly more work than using a badge,” says David Weinbach, Manager of Identity and Product Innovation for Lenel. “Now with Pathways, it’s less work than using a badge.” Specifically, a user no longer has to take out his phone and push a button to signal intent. “Rather than trying to emulate the badge, you create an experience that is better than the badge,” adds Berry. “We want to change the paradigm and turn the market on its ear.”New browser-based clients are being released with each new version of OnGuard software Other news from Lenel includes the release of more mobile and browser-based clients for OnGuard to be used for greater convenience alongside the Window-based clients. Providing a “lightweight” alternative enables some of the functionality of the Windows client in a format that is easy to access on the go. New browser-based clients are being released with each new version of OnGuard software. Cloud-hosted systems using Microsoft Azure are also among the plans for OnGuard, which ultimately will offer on-premises and cloud options. There’s not much comment from the Lenel folks about their parent company United Technologies’ plan to acquire S2 Security, which was announced days before the show. They would only say that the acquisition is waiting for regulatory approval, and that the expectation is that the two companies’ products will be complementary, given S2’s focus on the SMB (small and medium-sized business) market and Lenel’s strength at the enterprise level. The acquisition strategy is to grow both businesses. More details to come about the new combined company. Modern Network Infrastructure NVT Phybridge, a PoE connections company located near the back of the hall, also reported steady booth traffic on Day 2. “There are lots of customers and partners here,” said Steven Fair, Executive Vice President. “We are pleased with the quality of people, but not overwhelmed with the quantity.” FacePRO AI facial recognition is used for real-time searches of terror suspects or criminals throughout a location NVT Phybridge, which provides IP networking products for the telephony industry as well as security, is focused on networking concepts at GSX, in particular the changing requirements for network infrastructure in the age of IoT. We are pleased with the quality of people, but not overwhelmed with the quantity.” Fair uses the term “Modern LAN” to describe the new, changing requirements and in consideration of the specific networking needs of each edge device, whether cameras, sensors, or door access control devices. “Start with the edge device — what does it need from the network? What are its needs and have there been any innovations to enable you to connect to the network more economically?” asks Fair. There is also a green aspect to designing network infrastructure. Can existing equipment, such as coaxial or single twisted-pair cabling, be used, and thus save on disposal costs of the used cabling as well as lowering installation costs? Among NVT Phybridge’s offerings that can serve the changing networking needs in the IoT era is Smart Path PoE, which offers smart power, smart network access and secure connections. The CLEER family of products provides ethernet over existing coaxial cabling to enable easy transition from analog to IP cameras. The PoLRE products supply ethernet and power to travel over a single unshielded twisted pair cable with reach over 400 meters. The products have been used recently to transition a series of cruise ships from analog to IP video without having to replace cabling and spending only two days in dry dock for the installs. A New Focus Away From AI Panasonic is looking to apply AI-based capabilities to vehicle recognition in the near future, with the ability to identify vehicle characteristics Deep learning and artificial intelligence (AI) seem to be taking a lower profile at this show, perhaps signaling the end of the hype. Companies that mention AI point to specific products that use the technology and are currently available. For example, Panasonic is featuring its FacePRO AI-based facial recognition system. The system uses face images captured from video — grabbing up to 30 to 35 faces a second as video is recorded. The system saves the best of those face images, eliminating extensive duplication, as thumbnails, which are linked to the video footage where the faces appear. To find video in which a face appears, the operator merely drags-and-drops the thumbnail image and commands the system to “go fetch” video that contains that face. The system then produces a timeline showing where the face appears in the feed from each video camera on the premises, so an operator can track the movements of a suspect throughout a facility. The tool helps to simplify and shorten the workflow of locating a suspect in real-time and is affordable for a wider range of uses beyond the traditional airports or high-end applications. The FacePRO software is offered on any Panasonic camera, and works with a separate FacePRO server that is integrated with the video recorder. The system can be added easily to existing systems and is useful for such applications as real-time searches for terror suspects or other criminals throughout a location. Panasonic is also looking to apply AI-based capabilities to vehicle recognition, too, in the near future, with the ability to identify vehicle characteristics such as color, type of vehicle and direction of travel. On the VMS side, Panasonic is transitioning its Video Insight software to a modular approach, tailoring solutions for a growing range of vertical markets, such as transportation and retail, all using “plug-ins” that enhance operation of Video Insight software. No additional license fees are involved That’s just a sampling of what I saw on Day 2 of the show. I have more to share in a final show report, including what I see tomorrow on the final (shortened) day.
Serving a large geographical area of the North Island of New Zealand, the Waikato District Health Board (Waikato DHB) provides hospital and community-based health services to a population of nearly 400,000 people. With a wide range of security needs that include protecting staff and patients, securing high-risk facilities, restricting unauthorized access to medication and medical equipment, and streamlining contractor and car park management, Waikato DHB required a security solution that could be applied to both high and low security areas. The system al so needed to provide a comprehensive audit trail and detailed reporting, to identify access movements by employees and help meet legal requirements around the safe and secure storage of medication and equipment. Gallagher Single Access Card Control System Gallagher’s access control solution for Waikato DHB utilizes a single access-card system that simply and instantly updates access permissions Gallagher’s access control solution for Waikato DHB utilizes a single access-card system that simply and instantly updates access permissions, as well as streamlining car parking services. Where high-level security is needed, Gallagher’s system offers Waikato DHB the ability to lock-down areas of the hospital when required, isolating areas and restricting access. Gallagher’s Command Center Mobile application also delivers duress notifications from buttons located around the hospital directly to a guard's mobile device. Electronic Tag Boards allow contractors to easily sign on and off of the site, ensuring Waikato DHB meets health and safety requirements. In an environment where access profiles change on a daily basis as staff move between different departments, Gallagher’s access control system and Command Center central management platform ensure staff can approach doors with the confidence that they can enter or leave areas as necessary. The access card system has also reduced the risks associated with handling keys, along with providing detailed reports to meet comprehensive auditing requirements, saving time and cost. 'Security Ward Standard' Waikato DHB's experience with Gallagher products ultimately led them to develop a 'Security Ward Standard' detailing the minimum-security equipment required for new buildings, greatly reducing time spent producing specification documents and gathering approvals. As Waikato DHB's security requirements continue to evolve, Gallagher’s systems provide future-proofing with a software maintenance agreement ensuring they operate the very latest software available. Fast Facts About The Project Industry: Healthcare Business type: Hospital Number of employees: 6,500 Site Size: 18 hectares with 176,000 sq.metres of buildings Number of doors: Over 730 access-controlled doors; 40 alarmed and monitored refrigerators/freezers; 15 carpark barrier arms; 1 gate. Gallagher solutions and technology utilized: Command Center Controller 6000 T-Series readers Tag Boards Car park Management
As increasing digital engagement powers forward in the hospitality industry, SALTO Systems has joined forces with the KeezApp technology platform to offer hotels an unrivalled guest experience. Property Management Systems The KeezApp platform provides a range of solutions for any property that hosts guests and is able to integrate with most PMS (Property Management Systems) on the market. Guests can check in from anywhere, receiving a virtual key straight to their smart phone and getting an alert when their room is ready for occupation. The front desk is then alerted when the guest has used the mobile key to enter their room even for doors equipped with offline electronic locks. The virtual app provides for access to all permitted areas of the hotel during their stay and when the time comes to check out, guests can again use KeezApp removing the need to queue at reception. KeezApp – SALTO Software Integration KeezApp has implemented JustIN Mobile key access technology and interfaced it with SALTO front desk management software ProAccess SPACE Additional tools include live chat with the front desk. This provides a better, more efficient way for guests to talk and interact with the front desk whether they are in the hotel or out and about. Guests can also choose different departments to contact such as reception, concierge, housekeeping or room service depending on their needs. KeezApp has implemented JustIN Mobile key access technology and interfaced it with SALTO front desk management software ProAccess SPACE. SALTO Hospitality add-ons include functionalities such as mobile keys (BLE), group check-in; real-time re-rooming and real-time extended stay. These plus other key hotel features make it easy to control all the offline and online rooms and back-of-house doors from different front desk guest workstations. SALTO Electronic Locks Both companies are driven by the opportunity for hotels to provide a superior guest experience to their clients, whether by offering mobile functionalities or superior management standards like quick check-in and check-out, online billing, live chat with reception, housekeeping and concierge or auto Wi-Fi connection for guests. SALTO welcomes new partnerships with industry leaders like KeezApp that will result in improved hospitality management and the guest experience. SALTO also continuously adds integrations with other technology providers so that those in the hospitality industry have a choice when it comes to which platform, they use to control SALTO’s robust line of electronic locks and supporting products.
Integrity Security Group is using SmartTask’s SmartForms to gain added visibility and dramatically cut down on its administrative burden. Having adopted the employee scheduling and mobile workforce management software last year for the provision of proof of attendance, control room management and staff rostering, the company is now using its electronic data capture functionality to streamline a range of operational processes. Initially, SmartForms are being used for vacant property and mobile patrol inspections as well as daily vehicle checks, already saving more than 15 hours of admin a month. SmartTask SmartForms The SmartForms replace previous paper-based processes that were increasingly difficult to manage by the office-based admin team “We are now using the SmartTask SmartForms to help reduce administration, capture critical work data and enforce health and safety procedures,” explains James Chittil, General Manager at Integrity Security Group. “We are constantly looking at clever ways to take advantage of the software’s rich functionality, so we can continue to simplify and enhance the way we operate.” The SmartForms replace previous paper-based processes that were increasingly difficult to manage by the office-based admin team. All reporting for vacant property and mobile patrol inspections – for both scheduled patrols and alarm activations – are now completed using a SmartTask-enabled smartphone. By electronically capturing all relevant information, including photo evidence, Integrity can quickly provide customers with a status update and details of all undertaken work as well as respond to any identified issues. Vehicle Checks And Fleet Management Meanwhile, daily vehicle checks for Integrity’s fleet of vans are now completed using a specially-developed SmartForm, so the company can instantly see if drivers are complying with this health and safety procedure. Any vehicle-related problems or damage can be raised by the driver and actioned immediately by the admin team to mitigate fleet risk. Mileage data is also captured through the software, enabling maintenance requirements to be tracked and scheduled at appropriate intervals. “The SmartForms are enabling us to dramatically reduce paperwork and remove manual processes. This is making it much simpler for both our security officers in the field and our office-based admin team to capture, collate and communicate essential operational data. This is not only helping us make better use of our valuable resources, but also enhance the service we are providing to customers,” added James Chittil. Paul Ridden, CEO of SmartTask commented: “Our experience within the security sector means we are continually developing new functionality that overcome real-world problems for our customers. This is the reason we are working in partnership with a growing number of security businesses who recognize the value they can gain and the benefits they can achieve from using the SmartTask software.” Integrity selected SmartTask to replace an outdated time and attendance system, enabling it to effectively monitor the whereabouts and welfare of staff Lone Worker Protection Integrity selected SmartTask to replace an outdated time and attendance system, enabling it to effectively monitor the whereabouts and welfare of staff as part of its commitment to lone worker protection. The company is also using the intelligent rostering functionality to streamline internal planning processes, while the interactive dashboard supported the launch of a dedicated, out-of-hours control room operation by providing a live view of all scheduled shifts and expected or missed check calls. SmartTask is an advanced and simple-to-use employee scheduling and mobile workforce management solution that enables security companies to better plan and manage their workers, so they are at the right place, at the right time. The cloud-based software solution combines intelligent rostering, live monitoring and integrated proof of attendance across both static and mobile teams, making it the ideal tool to improve operational control, enhance customer satisfaction, and support duty of care to staff.
Losing keys is a given. It’s just something that happens at some point. One study in the UK estimated around 10,000 annually end up just in the refuse, by mistake*. At CROUS Montpellier student accommodation block in southern France, they sought a solution to lost keys and the other hassles of managing an outdated mechanical master-key system for a large facility with a transient population. Aperio Wireless Locking Devices CROUS Montpellier fixed lost key problems by exchanging their mechanical locks for Aperio cylinders. Aperio wireless locking devices with built-in RFID readers are already trusted at universities all over Europe to protect staff, students and assets against burglary and unauthorized intruders. Easy-to-fit Aperio locks have transformed facility management for the accommodation block. To date, 1,500 wireless Aperio cylinders are seamlessly integrated online with their ARD security system, which gives facility managers an overview of block security in real time. Aperio Cylinders Integrated With ARD Security System Now, when a student loses their key-card, it’s simple for a site manager to cancel the old credential and issue a new one. There is no need to engage a locksmith to replace physical locks, saving everyone’s time and CROUS money. A constant drain on resources has been eliminated. Aperio easily integrates with payment and other smart-card systems, as well as access control Because Aperio integration at CROUS is online, managers block lost credentials quickly using the software, without visiting the door. It is just as easy to de-authorize credentials for students who leave, even if they forget to return their smart-card. An operator simply removes them from the system database, and they are locked out. Aperio-Access Control System Integration Aperio easily integrates with payment and other smart-card systems, as well as access control. “Aperio provides a comfortable access solution. Our students can access their accommodation, use the printer and pay in the canteen with the same card,” explains Cyril Combacal at CROUS Montpellier. Because Aperio is easily scalable and can expand any security system when needs change, investments in new wireless locking can be rolled out over time. It has made logistics and budgeting much easier for CROUS. Refurbishment at CROUS Montpellier is ongoing: up to 500 new Aperio cylinders are installed efficiently and wirelessly every year.
Primark, the international retailer that offers Amazing Fashion at Amazing Prices, is using Traka’s dock door and intelligent management solutions to ensure maximum efficiency and safety across its warehouse and distribution centers. Primark operates from eight distribution centers. Its most recent opening was in Islip, Northamptonshire, UK covering 1.1 million sq. ft. of space – the equivalent of 17 football pitches. It has 13 miles of aisles and is a 24/7 operation powered by over 250 committed employees. A key part of Primark’s success is its efficient distribution of goods to store to meet growing customer demands. This is a complex operation involving the use of a wide range of technology. Traka DockSafe Door Dock Solution To ensure effective turnaround times, Traka’s multifunctional DockSafe door dock solution was installed to stop vehicles prematurely leaving Goods Out Bays, alongside intelligent key management systems. Traka supports Primark’s distribution centers with its DockSafe solution and key management systems" David Flavell, Primark’s Operations Development Manager – Supply Chain said: “Primark’s products fly off the shelves and rails, so we need to get our products from suppliers to stores as quickly and as safely as possible. Implementing the Traka DockSafe has been critical here. Not only is it simple to use, but also provides data on driver activity and bay usage, as well as increased peace of mind thanks to the prevention of driveways. It ensures the system runs like clockwork, which is great news for our colleagues while working hard to deliver Amazing Fashion to our customers.” Dock Combination With iFob Technology Traka’s intelligent DockSafe solution has been exclusively designed to stop vehicles prematurely leaving the Goods Out bays of a busy distribution center. DockSafe combines Traka’s iFob technology with a unique Susie lock to create a robust protocol where a vehicle must be immobilized prior to the loading dock door being opened. Once goods are loaded, the door must be closed and the loading bay clear of forklifts or personnel, before the vehicle can be unlocked and driven away. Steve Bumphrey, UK Sales Director added: “Traka supports Primark’s distribution centers with its DockSafe solution and key management systems. With advanced features and data reporting, it ensures its people can optimize loading bay planning for long-term efficiency and productivity, in a safe and secure working environment.”
A chain of one-stop shopping destination is one of the pioneers of discount shopping center in the UAE and Dubai. With a selected chain of suppliers, they offer the widest choices of products at very affordable prices. The products of this retail chain range from daily food items to beauty products and perfumes. Household items such as kitchenware, tableware, appliances, decors and electronics including mobile phones and computer accessories are also available here. The store offer apparels such as ladies wear, menswear, and children’s wear, in addition to shoes, bags, school and office supplies. Branches of this retail chain are located in more than eight locations with the one in Sharjah being the biggest branch till date. Easy Attendance Management Since branches of this retail chain are spread across UAE, managing attendance of every employee became a tedious task. Moreover, keeping track of each of their IN and OUT timings, overtime, leaves, and shift management for multiple locations from a single location was another challenge the retailer faced. Attendance management, multiple shift management and over time calculation became tricky challenges to deal with. Apart from that, they required specific type of reports to map everything department or location wise. Matrix offered its dynamic range of biometric hardware products along with the software solutions to complement the devices Matrix offered its dynamic range of biometric hardware products along with the software solutions to complement the devices. As the retail chain is an exponentially growing company building stores at several locations, Matrix offered its Time-Attendance module along with fingerprint and card based door controller, COSEC DOOR FOT. This solution assisted in easy attendance management of employees along with their shift and overtime management. Analysis Of Employees’ Attendance The solution also allowed generation of several specific types of reports with detailed filtering options for smooth process and analysis of employees’ attendance details. Matrix People Mobility Management solution assisted the retail chain achieve following results: Centralized Attendance Management and Monitoring Easy Shift & Schedule Management Elimination of Overtime Issues Smooth HR Process with Various Precise Reports The products used for providing solutions: COSEC DOOR FOT - Fingerprint and Card based Door Controller for Time-Attendance COSEC CENTRA ME - Application Server Platform with 500 or more Users and Expandable up to 1,000 Users COSEC ME TAM - Time-Attendance Module for 500 or more Users COSEC USER100 - User license for 100 users
Round table discussion
The concept of how security systems can contribute to the broader business goals of a company is not new. It seems we have been talking about benefits of security systems beyond “just” security for more than a decade. Given the expanding role of technologies in the market, including video and access control, at what point is the term “security” too restrictive to accurately describe what our industry does? We asked the Expert Panel Roundtable for their responses to this premise: Is the description “security technology” too narrow given the broader application possibilities of today’s systems? Why?
Even the most advanced and sophisticated security systems are limited in their effectiveness by a factor that is common to all systems – the human factor. How effectively integrators install systems and how productively users interface with their systems both depend largely on how well individual people are trained. We asked this week’s Expert Panel Roundtable: What is the changing role of training in the security and video surveillance market?
Finding the exact right technology to solve an end user’s problem is challenging, but the rewards are great when an integrator gets it right. A wide range of available product types, price levels and added features increases the likelihood of identifying a technology to solve any problem. But with so many technology and product choices in the marketplace, identifying that one solution can be akin to finding a needle in a haystack. We wondered whether a vast range of product choices is always a good thing. We asked this week’s Expert Panel Roundtable: Are security integrators and end users overwhelmed by “too many choices” related to security equipment and systems? How can they make sense of it all?