Videotec is expanding its range of explosion-proof products with the new MBA communication box, which has been designed for optimal installation of Maximus, IP or analog cameras in potentially explosive environments. Much more than a simple junction box, this communication box provides low voltage local power and allows a fast Ethernet connection, thanks to the integrated Ethernet switch that has three RJ45 ports and an SFP port for fiber optic connection. The type of SFP module can be chosen a...
Hanwha Techwin America, a global supplier of IP and analog video surveillance solutions, announced a line of 4K AI cameras. Part of the Wisenet P series, the new AI-based cameras capture pristine images at up to 4K resolution while including powerful, in-camera deep learning algorithms for advanced object detection, classification and error-free analytics. Utilizing object recognition versus motion detection all but eliminates false alarms while also providing valuable business and operations in...
Cybersecurity is a trending topic in the video surveillance market. As a result of international regulations, companies are assessing the potential security risks of video surveillance systems, deploying crisis management policies and developing mitigation plans for events related to a data breach. Customers desire trustworthy products and vendors are rushing to fill this gap to satisfy the market demand. Multiple vendors are offering a great number of solutions; however the choice and diversif...
Eagle Eye Networks, an international provider of cloud video surveillance, announced the release of its cloud-client fisheye camera dewarping solution. Eagle Eye Cloud VMS customers can now securely access their fisheye cameras and dewarp the video in real-time from their desktop browser or cellphone device. Eagle Eye Cloud VMS supports a broad array of fisheye cameras from multiple manufacturers, models include: Axis M3058 Hanwha 9010R Avigilon 12.0-H4F-DO1-IR Hikvision DS-2CD63C5G0-I(V)...
IP audio and control interface innovator Barix is heading to the ISC West 2020 security industry trade show with a wide range of powerful yet cost-efficient new hardware innovations and third-party integrations. The company will exhibit in booth 19140 at the event, taking place from March 17 to 20 at the Sands Expo and Conference Center in Las Vegas. SIP Audio Endpoint hardware A centerpiece of Barix’s new product demonstrations will be the North American debut of the SIP Audio Endpoint...
Johnson Controls introduces the Tyco HD Encoder, an ideal solution that allows high definition (HD) and standard definition (SD) analog cameras to function within an evolving IP infrastructure. The product is supported by both exacqVision, American Dynamics and VideoEdge. IP video surveillance Available in one-and four-channel options, the Tyco HD Encoder allows users in networked environments to retain HD and SD cameras while adding IP cameras over time, leveraging the benefits of IP while ut...
Mitsubishi Electric will launch the latest version of its high-end LCD video wall system at ISE 2020. The LM55P4 is the latest iteration of Mitsubishi Electric’s flagship 55” professional-grade LCD monitor, which has been successfully employed in a wide variety of mission-critical control room installations around the world. The LM55P4 offers a significantly improved visual experience when used in video wall applications thanks to the greatly reduced bezel width compared to earlier versions. At just 0.44mm, the obtrusive gaps between individual LCD tiles are virtually eliminated to create a near-seamless display. LM55P4 provides an attractive, high-specification and cost-effective alternative to DLP video walls where installation space is limited. Designed and built in Japan to the same exacting standards as its DLP rear projection systems, the LM55P4 is aimed at the most demanding applications where long-term reliability and low maintenance are key considerations. Built-in dynamic brightness controls The LM55P4 offers Full HD (1920x1080 pixel) performance and is rated for 100,000 hours operation. High brightness and contrast, together with an anti-glare screen surface makes it an excellent choice for small control rooms, breakout suites or meeting rooms. Built-in dynamic brightness controls ensure screens are always perfectly colour-balanced and tiling compensation ensures accurate screen geometry is maintained. LM55P4 is equipped with an OPS slot for extended functionality and features DisplayPort (1.2a), HDMI (HDR supported), DVID (with HDCP) and analog video inputs. Monitors can be daisy-chained together via DisplayPort to create simple video wall applications with no external controller required. Visitors to ISE 2020 will be able to see the new LM55P4 along with an extensive range of rear projection and flat panel displays, including a new 1.25mm direct view LED screen designed specifically for control room use.
Eagle Eye Networks, the provider of cloud video surveillance, announced a camera tampering analytic that automatically detects and notifies users if a camera is tampered with. While camera tamper notifications are not new to the industry, Eagle Eye Networks AI-based approach serves as a differentiator, delivering enhanced accuracy, reliability and a reduction of false alarms to Eagle Eye Cloud customers. Real-time tampering notifications Common examples of camera tampering include a sudden change to focus, a covered lens or an intentional redirection of the camera’s view by physically moving the camera. Without real-time tampering notifications, reaction times to a criminal act may be delayed, or in a more benign case, accidental camera movements, like employees cleaning, may prevent the camera from capturing later events. “Eagle Eye Networks is more than a video surveillance platform, it’s a business intelligence platform aimed at helping customers improve operational efficiencies while keeping their businesses safe and secure. Eagle Eye Analytics instantly transforms standard analog and IP cameras into powerful AI solutions, without any additional on-site hardware,” said Dean Drako, CEO of Eagle Eye Networks. Intrusion detection In addition to camera tampering, Eagle Eye Networks offers the following analytics: Line Crossing People Counting Intrusion Detection Object Counting Loitering The camera tampering analytic is immediately available globally and can be enabled within the Eagle Eye Dashboard on a camera-by-camera basis. Customers do not need to replace their existing cameras to use the Eagle Eye Cloud VMS camera tampering analytic.
Established in 1950 in a small chapel in downtown San Diego to serve San Diegans experiencing homelessness and poverty, Father Joe’s Villages has since grown to include a comprehensive campus and scattered-site programs that provide comprehensive housing and services to people struggling with homelessness in San Diego. The organization provides housing to over 2,000 people every night and serves more than one million warm, nutritious meals annually. In addition to offering hope to those experiencing homelessness in San Diego, President and CEO, Deacon Jim Vargas, and the organization’s senior leadership team made a commitment to provide a safe and secure environment for program participants, volunteers, and employees. Video Management System We selected Hanwha due to the innovation of their cameras and its overall solution being very cost-effective" “The safety of our staff, volunteers and clients is one of our top priorities, so we initiated a new surveillance project as soon as we had someone on the team who had the experience to help with this type of project,” said Deacon Jim Vargas. In 2016, shortly after Frank Paredes joined Father Joe’s Villages as Director of Information Technology, the organization evaluated their physical security solution to determine how they could upgrade their existing collection of mix-and-match analog cameras to achieve an overall improved video surveillance system. After an RFP process and with input from security integrators JMG Security Systems and American Security Group, Paredes and his team chose to replace their existing solution with Hanwha video surveillance cameras managed by Hanwha’s Wisenet WAVE Video Management System (VMS). Network IR Bullet Camera “Our cameras were the best in class when they were purchased years ago, but we had an aging, disparate analog system and it was time to step up to a platform that was innovative and would bring us the latest in technology,” said Paredes. “We did our research and looked at several manufacturers. Ultimately, we selected Hanwha due to the innovation of their cameras which provide crystal clear images, but more importantly, Hanwha’s overall solution is very cost-effective.” For the Father Joe’s Villages deployment, they installed cameras from the Hanwha Wisenet Q series – including the QNO-7080R 4MP Network IR Bullet Camera, QNV-7010R 4MP Network IR vandal-resistant camera, PND-9080R 4K IR dome camera– as well as IP PTZ cameras including the SNP-6320RH. Father Joe’s Villages currently operates more than 400 video surveillance cameras across their facilities including housing, program, administrative, retail and warehouse space. Manage video surveillance The ability to customize WAVE to your liking with all of the different building layouts is also impressive" Paredes said they are very pleased with the WAVE VMS because it is so easy to use. Additionally, it has given them the capability to consolidate operations and easily manage video surveillance across the different locations. Even though blocks of cameras at each different facility might have a separate NVR, they unified the system via WAVE, enabling them to call up cameras from any of the locations throughout their campus and scattered site locations. “Wisenet WAVE has an outstanding user interface which makes it extremely easy to operate for all our users. We are all very happy with it,” said Paredes. “Whether they’re beginners, intermediate, or advanced users, it’s just as easy to manage because it’s all drag and drop. The ability to customize WAVE to your liking with all of the different building layouts is also impressive. It’s just a well-thought-out video management system.” Video surveillance cameras Paredes said in addition to ease of use, cost was a determining factor in choosing WAVE to manage their video surveillance cameras. “We like that with our Hanwha camera solution we only pay a one-time license fee per camera for the WAVE VMS,” he said. “I’ve had experiences with other VMS providers that require users to pay an annual licensing fee every year or have astronomical recurring costs—that made those types of solutions unaffordable for us.” Paredes and his team installed and maintain the system, while security personnel view the cameras from an upgraded 24/7 control center outfitted with several large monitors. If the surveillance team sees something of concern in a certain location, they dispatch security personnel to investigate. Security solution The Hanwha camera and WAVE VMS solution have provided us both outstanding quality and affordability Father Joe’s Villages developed a CCTV policy for governance, which allows their security department – along with the legal department – to manage requests from throughout the organization to review footage in the event of an incident. Because they have been so impressed with the Hanwha solution, Paredes and his IT team completed the Hanwha training and earned certification. As a result, they can design, implement and support Hanwha cameras internally which means they do not have to rely on the cost and time associated with depending on a third party. “Earning Hanwha certification was a great move that we made to be more efficient in the operations of our security solution and to show our commitment to Hanwha and to the product we’ve invested in,” he said. Quality and affordability Father Joe’s Villages will soon break ground on an exciting addition – a high rise building that will double their affordable housing inventory by adding 407 units and additional program and administrative offices. This expansion will call for the addition of 250-plus cameras to their existing video surveillance system. Paredes said they plan to add Hanwha cameras that feature analytics as they expand the system to the new facility. “Being a nonprofit organization, cost is very important, but we can’t sacrifice quality when it comes to security,” said Paredes. “The Hanwha camera and WAVE VMS solution we have installed have provided us both outstanding quality and affordability. The pictures we get from the cameras – the vividness and the colors – are just phenomenal. We are grateful to have a solution that provides our community with a top-notch security solution.”
The latest Wisenet Pentabrid video recorders from Hanwha Techwin are designed to extend the life of existing analog based CCTV, while providing a smooth and cost-effective migration to an IP network based video surveillance solution. Wisenet Pentabrid 4, 8 and 16 channel video recorders Combinations of analog or IP cameras up to 4K ultra high definition can be connected to the new Wisenet Pentabrid 4, 8 and 16 channel video recorders, with a simple onboard software switch enabling users to convert any channel from analog to IP, when required. “Although the benefits of an IP network based video surveillance solution are widely understood, analog systems are still being specified and there are also countless legacy systems being retained because the end-user is not yet ready to migrate to IP,” said Uri Guterman, Head of Product & Marketing for Hanwha Techwin Europe. IP-based video surveillance solution Uri adds, “This may be because the network infrastructure is unable to support a video surveillance system or provide the necessary bandwidth, but if existing analog systems are still meeting an end-user’s requirements, it may also be difficult for them to justify the investment in upgrading or installing a new network.” The 6 new Wisenet Pentabrid models support a wide range of Intelligent Video Analytics He further stated, “In this respect, these new appliances, which are supported by the Wisenet WAVE Video Management Software (VMS) platform, represent a safe and future-proof investment in a recording solution. In addition to supporting all Wisenet IP cameras and Wisenet HD+ analog cameras which are able to capture and transmit images and audio without any latency at distances up to 500m using standard coax, they will also help facilitate the transition to future generation of Wisenet products and, if required, support cameras from selected other manufacturers.” Integrated with Intelligent Video Analytics The 6 new Wisenet Pentabrid models which support a wide range of Intelligent Video Analytics including audio, face, defocus, enter/exit and camera tampering detection, can be configured to trigger a variety of actions when an event occurs, such as automatically sending email alerts to specified personnel or move a PTZ camera to a pre-set position. The model numbers of the Wisenet Pentabrid video recorders are as follows: Wisenet HRX-420: 6 channels, Up to 4 channels can be used for analog cameras, 1 internal SATA HDD Wisenet HRX-421: 6 channels, Up to 4 channels can be used for analog cameras, 2 internal SATA HDDS Wisenet HRX-820: 10 channels, Up to 8 channels can be used for analog cameras, 2 internal SATA HDDS Wisenet HRX-821: 10 channels. Up to 8 channels can be used for analog cameras, 4 internal SATA HDDS Wisenet HRX-1620: 18 channels, Up to 16 channels can be used for analog cameras, 2 internal SATA HDDS Wisenet HRX-1621: 18 channels, Up to 16 channels can be used for analog cameras, 8 internal SATA HDDS
Redvision’s all-new, analog X-SERIES, rugged dome uses Sony’s next-generation, 2MP, STARVIS sensor. It directly replaces the previous RVX30 analog model and will be available to order under the same model number from November. “Many security-integrators consider Redvision’s X-SERIES™ to be the industry benchmark, rugged dome camera,” explained Paul Hucker, Director of Redvision. “With several analog components being phased out by suppliers, we were under pressure to use a low-end camera solution in the RVX30 to maintain supply. Instead of compromising, we collaborated with Sony to use their STARVIS camera block; widely regarded as the best performing block on the market. Configured as a dome or PTZ An optically correct, flat window protects the camera, without compromising image quality" "Although this left us with a gap in supply, we felt it was a better option than compromising the quality of our brand. Installers will be impressed with the performance of the new RVX30. It has exceptional low-light capability, at 0.01 Lux in color and 0.0015 Lux at night in mono, with an illumination distance of 150m using Infra-Red and 120m with white light. Like all X-SERIES™ cameras, it can be configured as a dome or PTZ using its removable cover, depending on bracket selection." "An optically correct, flat window protects the camera, without compromising image quality. An optional, silicone, long-life wiper removes rain and surface water, for optimal visibility in outdoor and challenging conditions.” Multiple alarm options The RVX30 series has 100 programmable pre-sets, 8 tours, 24 programmable privacy zones and multiple alarm options. Advanced pre-set and tour technology ensures the camera reaches pre-set positions correctly focused, with ideal light settings, following an alarm or during a tour. The RVX30 has an operating temperature range of -25º up to +60ºC. Mount options include pedestal, swan, wall and pendant, to suit all applications. The camera is marine plated before being finished in light gray or black as standard, or to order in any RAL color. The X-SERIES™ is successfully used in many applications including public space, local authority, hazardous, marine, defense, high security, town center and rapid deployment systems.
At GSX 2019, in booth 251, Hanwha Techwin America, a global supplier of IP and analog video surveillance solutions, will announce its new Pentabrid hybrid video recorders. Allowing both analog and IP cameras to connect to the same unit, Pentabrid recorders support a future-proof migration from analog to IP camera technologies when an organzation is ready. Available in 16, 8, and 4 channel configurations in resolutions up to 4K UHD, Hanwha Pentabrid recorders can convert any channel at any time between analog and IP with a simple software switch so there’s no additional investment needed. The Pentabrid line offers a familiar interface while accepting multiple camera brands and technologies—AHD/TVI/CVI(4K)/CVBS/IP(4K). Hybrid DVR/NVR Pentabrid recorders “We are proud to offer our first hybrid DVR/NVR Pentabrid recorders,” says Ray Cooke, Vice President - Products, Solutions, and Integration at Hanwha Techwin America. “This is a perfect fit for existing analog installations that want to make a safe investment in recorder technology without compromising their ability to migrate to new IP technology and the many benefits it can bring.” Available Pentabrid configurations with fixed SATA internal HDDs: HRD-1662, 1661: 16 channel 8 SATA / 4 SATA HRD-862, 861: 8 Channel 4 SATA / 2 SATA HRD-462, 461: 4 Channel 2 SATA / 1 SATA
Artificial intelligence allows machines to do jobs previously done by people. When it comes to security and surveillance, this technology allows cameras and control room equipment to identify a wide range of threats automatically and in real time across hundreds or even thousands of cameras – allowing security teams to take immediate action to protect people and assets. AI Technology And Surveillance Solutions Artificial Intelligence technology built into surveillance solutions help organizations optimize their security Video surveillance cameras are the electronic eyes of any security operation. In the past, human supervision was needed to make sense of the images captured, and to assess whether certain events posed a security risk or not. With some organizations using hundreds or even thousands of cameras to protect their people and assets, manual review of footage is simply impossible – potentially leaving them vulnerable to security breaches. Advanced Artificial Intelligence technology built into surveillance solutions can help organizations overcome this challenge and optimize their security. This means cameras, control-room equipment and back-end infrastructure can now ‘learn’ about potential threats for themselves by recognizing people, vehicles and even behaviors. Detection And Prevention The manual interventions needed with traditional security systems mean that teams were frequently reacting to breaches that had already happened. Artificial intelligence changes all this by recognizing potential threats before they impact company’s people or assets – allowing security teams to react immediately to neutralise any potential threat. Artificial intelligence solutions can automatically trigger alerts when a person appears in a restricted area For example, artificial Intelligence solutions can automatically trigger alerts when a person appears in a restricted area, or when a vehicle with a blacklisted number plate enters a site. With alerts delivered in real time, teams can identify and react to security threats and protect people and assets more effectively. And because alerts are automated, potential threats are hardly missed or overlooked. How Does Artificial Intelligence Work? Artificial intelligence systems become more intelligent over time, building databases of potential threats and reacting to new events accordingly. This allows systems to ‘think for themselves’ and to alert teams of any suspicious events or people who are caught on camera. Artificial intelligence technologies use advanced algorithms based on Deep Learning to distinguish between different kinds of security events and threats. Technologies incorporated into the Hikvision portfolio include: Facial recognition which allows law enforcement personnel to identify suspects and commercial teams to identify VIP customers in real time. Vehicle identification which can be used to identify vehicle number plates and recognize different types of vehicles (even down to make and model), or to trigger alerts when vehicles enter restricted areas. Perimeter protection which helps organizations to identify real threats by distinguishing people and vehicles from other moving objects and keeping false alarms to a minimum. Business intelligence which employs people counting, queue detection, and heat mapping technologies, so that organizations can enhance operational efficiency by making use of the data report. Increasing Commercial Success Artificial intelligence isn’t just useful for identifying security threats – although this is a key strength of the technology. It can also help organizations increase their competitiveness and commercial success. For example, VIP customers who opt to participate in special marketing promotions or other incentives can be identified so staff can provide the right kind of service at the right time. This gives organizations the opportunity to personalize the service experience, foster loyalty and maximize customer lifetime revenues. Artificial Intelligence can help organizations to better understand customers and meet their needs more effectively In the same way, artificial Intelligence can help organizations to better understand customers and meet their needs more effectively – leading to more commercial opportunities. One feature – called People Counting – allows stores and commercial centers to map footfall at peak times, ensuring that staffing is optimized to meet demand. At the same time, stores can see which areas of the building customers visit most and adjust their merchandising and product positioning accordingly to maximize the sales opportunities. Artificial Intelligence At Hikvision Hikvision’s family of artificial intelligence products include the DeepinView network cameras and DeepinMind NVRs. The products help to tackle security with facial recognition; monitoring and counting of people; and recognition and detection of vehicles, to name a few. These features all depend on artificial intelligence technology to recognize, classify and respond to security threats. This article was written by Hikvision.
According to IHS Market, it is estimated that there are over 60 million security cameras in the United States, and other reports say these cameras capture more than four billion hours of footage per week. Over the last decade, IP camera technology has dominated the conversation as it has provided users with a broad offering of enhanced image quality and features. With a large percentage of existing security systems relying on analog, many end users looking for high definition (HD) video quality have been forced to take on a complete system overhaul. Infrastructure Overhaul For HD Video To make the switch, customers would need to change everything, from cameras to hardware to wiring– not to mention the lengthy installation process that would ensue. IP cameras also require higher Internet speeds and more cloud space. Whether constrained by budget, bandwidth or storage, many end users have been unable to adopt this new video surveillance method.Thanks to technological advancements within the security industry, HD over Coax offers a viable solution for integrators and end users alike Thanks to technological advancements within the security industry, HD over Coax offers a viable solution for integrators and end users alike. By utilising the current Coaxial cables, this offering yields high definition video, while requiring minimal infrastructure changes and is an optimal surveillance choice for security customers. Plus, with new advancements and updates being made frequently to this technology, there is a solution for every security need. The enhanced alternative of HD over Coax has been warmly welcomed in the security industry, thanks to its simple solutions and ever-evolving features. Many new analog HD cameras are “plug and play,” able to connect directly to existing Coaxial cables. This eliminates the need for a complete system change, creating cost-savings for the end user and an enhanced video quality offering. Easy Solutions For HD Video As a result, integrators can cost-effectively upgrade their customer’s surveillance solution while using their legacy infrastructure, making it an attractive option for end users and an easy sell for dealers. Latency in video is another common issue with network-based camera systems, where even the slightest delay in video surveillance can hinder security response HD over Coax cameras themselves are always expanding and evolving to meet a wide array of security needs. With the introduction of fisheye and multi-sensor cameras, users now have a multitude of coverage options, not to mention the introduction of 4K bringing resolution options to the same level as IP. Some newer technologies are even touting 4K cameras paired with 4K digital video recorders (DVRs) made specifically for analog systems. Longer cables grant transmission for up to 1600 feet, double the distance of standard analog solutions, and triple that of IP systems. This single cable is able to transmit both HD video and audio. Recently, broadcast quality audio over Coax has become available in limited models, a substantial improvement over older analog technology, which was unable to transmit audio. Stopping Video Delay Latency in video is another common issue with network-based camera systems. Even the slightest delay in video surveillance can hinder security response. IP cameras are forced to compress and packetize their video for transmission. The outcome of this is a reduced number of images per video, which in turn causes delay. HD over Coax on the other hand, delivers an unlimited amount of HD images in real time, with smooth motion and impressive clarity. Additionally, the point-to-point transmission delivers uncompressed video free of lag. Another touted benefit is that, unlike IP networked cameras, analog systems provide a more secure video transmission. With so much sensitive information housed on a businesses’ network, adding another point of network access through an IP camera can create concerns for cyber security risks. HD over Coax delivers an unlimited amount of HD images in real time, with smooth motion and impressive clarity Preventing Network Hacking With HD over Coax, the physical connections between the camera and DVR prevent network hacking. By keeping the video surveillance system offline, security professionals are able to direct their attention to the physical threats at hand, rather than having to focus on deterring cyber security risks. One of the primary difficulties of deploying HD video solutions is the fact that many older systems utilize a wide variety of HD standards and platforms. To make matters more complicated, after HD over Coax was brought to market, manufacturers raced to create their own version of this technology. Today, the most popular proprietary standards are HD-CVI, HD-TVI and AHD. However, integrators and customers found that attempting to manage multiple HD technologies proved to be near impossible.Integrators and customers found that attempting to manage multiple HD technologies proved to be near impossible Diversifying Surveillance Through One DVR To combat these issues, manufacturers have introduced products with more flexibility to their portfolios. One example of this is the penta-brid DVR which grants the ability to seamlessly integrate multiple technologies deployed across one application. This means that systems with diverse camera brands and technologies, such as a mix of HD-CVI, HD-TVI, AHD, analog or IP, can be connected through one DVR. For many end users with legacy analog systems, penta-brid DVRs give them greater freedom to choose between a variety of solutions, rather than being limited to one option. With video resolution increasing, the space needed to store the footage is similarly rising. Penta-brid technology has been able to adapt to these evolving needs, giving users ample storage space to house the HD and 4K surveillance video with some of the newest models including H.265 compression. HD Casino Surveillance Made Simple For casinos, HD images are critical for identifying unauthorized personnel and unlawful behaviours to create a safe environment for guests and staff While HD over Coax is beneficial to many end users and integrators, those in the casino and hospitality markets find it crucial. With a combination of high profile guests, large amounts of cash on hand, constant crowds and strict industry regulations, reliable video surveillance is a must. Deploying new IP systems comes at a stiff price. When looking to upgrade their video surveillance, casinos must also be mindful of the installation process. When moving to an IP-based system, ripping out old wires and replacing them with new is the standard practice. This practice can be both disruptive and costly, not to mention gaming regulations require casino activities be monitored at all times so a complete system shutdown would result in revenue loss. This cost can be hard to justify, especially when the current legacy analog system remains in working condition with only the lower image resolution to date it. For these scenarios, the most cost-effective option is to leverage the legacy infrastructure, replace the existing cameras with new devices, and reap the benefits that HD video has to offer without any lapse in security. For casinos, HD images are critical for identifying unauthorized personnel and unlawful behaviours to create a safe environment for guests and staff. HD over Coax cameras now offer the same resolution as IP cameras with a plug and play approach, that cuts down on expense without sacrificing quality. For businesses and applications that are unable to adopt IP technology, whether it be cost or time prohibitive, HD over Coax now features most of the same benefits IP has to offer without breaking the bank. By providing clear images in real time, maximizing existing infrastructure, and affording cyber security benefits, HD over Coax provides an attractive solution for many end users and integrators.
Over the course of the past few months, I have discussed a myriad of topics, from Big Data, the Internet of Things and emerging video surveillance-use cases, to analytics, storage complexities and IT technologies like virtualization and hyperconverged infrastructure (HCI). All of these trends have a significant effect on the security market, and in April they were highlighted in spades at ISC West. It’s great to talk about these trends but it’s far better to see how they are being leveraged in real-world applications. That’s really where we can all see the true value of new solutions and concepts. We’re lucky enough to work with some leading organizations that want others to benefit from their experience and I’m happy to have the opportunity to share two of these applications with you. Protecting Educational Facilities UCF has adopted advancements in technology, particularly video surveillance solutions, to help ensure stronger security on campus Educational institutions face an increasingly complex risk environment. Recent high-profile incidents emphasize these risks and magnify the vulnerabilities that educational facilities face. These incidents have led to more public demand for improved security solutions across campuses. The primary mission of these organizations is to deliver quality education to students, and they face the challenge of balancing between a highly secure facility and one that supports open interaction. The University of Central Florida is no different. This organization, one of the largest universities in the country, has adopted advancements in technology, particularly video surveillance solutions, to help ensure stronger security on campus. Active Shooter Incidents In March 2013, UCF faced an active shooter situation in which a former student planned to pull the fire alarm in a residence hall and then attack his classmates as the building was evacuated. However, the shooter’s gun jammed, and as officers were closing in on the gunman, he took his own life. During the university’s response to the incident, accessibility to critical video data was a major issue. Educational institutions face an increasingly complex risk environment UCF had cameras in the area where the incident took place, but first responders had no way of viewing the footage without being at the physical location of the video recorder. At the time, UCF had a wide variety of standalone systems in place, including non-integrated video surveillance, access control and intrusion systems. As a result, there was no way to centralize video management, viewing and analysis. Upgrading From Analog Systems Altogether, its security system consisted of older analog platforms that were reaching end of life, 58 standalone servers, 12,000 access points and a wide variety of DVRs — all being managed in a siloed manner. UCF needed a solution that would allow officials to centralize system management, store video data more effectively and reliably, and enable the security team to deliver situational awareness to responders when needed. Security leaders sought a way to further modernize its security, surveillance, access control and IT infrastructure The university deployed an HCI solution, one that is optimized for demanding, data-intensive workloads like video surveillance. Using standard off-the-shelf server hardware, the system aggregates the storage and compute resources from multiple servers into a single unified pool that all cameras can access, which maximizes performance and storage capacity utilization. The platform also hosts the university’s video management solution, which serves as a centralized source to manage video and effectively protect its security data. Because of the growing demand for video across UCF's campuses — for both safety and business purposes — the HCI solution’s ability to eliminate the opportunity for data loss and easily scale were key components in its selection. Protecting Air Travel And Airports In 2012, Charleston International Airport embarked on an ambitious upgrade project dubbed the Terminal Redevelopment and Improvement Program. The $200 million initiative was designed to modernize and expand the facility to meet increased passenger demand. While the aesthetics and amenities of the airport were under construction, security leaders sought a way to further modernize its security, surveillance, access control and IT infrastructure. The IT and security teams needed to address the challenges of their existing standalone server environment, which included siloed systems, management complexity and high administrative and equipment costs. Charleston International Airport embarked on an ambitious upgrade project dubbed the Terminal Redevelopment and Improvement Program Considering the high value of the airport’s video, security and IT data, it required a solution that could deliver reliable data protection, system resiliency and fault tolerance. The airport is required to store video for 30 days, but it seeks to expand its retention time to 60 days. Therefore, technology that can scale simply was key in the selection process. Storage System Updates It also required a storage platform that could manage the demanding and write-intensive nature of its nearly 250 IP surveillance cameras — a challenging task for traditional video recorders. The airport deployed HCI appliances to better manage captured video data and expand its archive capability for video surveillance. Users rely on video to validate whether something did or did not happen - and this is essential in airports HCI surveillance solutions are designed to provide industry-leading resiliency. Even if multiple hardware failures occur, including an entire appliance, video management servers will remain online and recording, and any previously recorded video will continue to be protected and accessible. Reducing Expenses And Costs The solution also reduced total cost of operations by consolidating servers, storage and client workstations into one enterprise-class solution that is easily managed from a single user interface, without the need for specialized IT skills. These use cases demonstrate the value emerging technologies bring to these types of modern environments. And they show that solutions like HCI are no longer simply much-talked about technology trends. Video, IT and security data is critical to organizations of all types and they need to ensure their investment in capturing this data is protected. From a security standpoint, users rely on video to validate whether something did or did not happen. If that video data isn’t protected, they lose a very valuable investigative tool. That isn’t an option in today’s complex environment. That’s is why it is paramount to understand how new technologies can help expand current capabilities and evolve security operations. This can’t be left to chance.
The boundaries between the smart home market and security market at large are narrowing. Amidst a wave of expansion, suddenly everything is becoming digital. Home automation has been around for close to 30 years but hasn’t really hit it big because integration hasn’t been that simple. Now that the Internet of Things has stepped into the market, home automation is really taking off. As technology in the smart home market advances, the gap between the residential and professional security markets is growing smaller. Additional revenue for security industry There will continue to be more opportunity for interoperability, and home automation will continue to grow and eventually become a norm. Growth in the residential security market and its position as the channel for smart home solutions, have attracted numerous new entrants. Telecoms, cable operators, and CE (consumer electronics) manufacturers are joining traditional security players as they compete to fulfill consumer demand for safety and security. Connected products also provide a layer of competition as consumers must decide whether having category devices such as doorbell video cameras, networked cameras and other products suffice for their security. Smart home services can provide additional revenue streams for the security industry. In Parks Associates’ 2017 survey of U.S. security dealers, 58% report that smart home service capabilities enable extra monthly revenue. Almost half of dealers also note they have to offer smart home devices and services in order to keep up with their competition. Data capture form to appear here! Residential security solutions Growth is going to be slow and steady. Everyone needs to be realistic about that" The trend has no doubt accelerated in the last couple of years. New collaborations are being made between audio-video (AV) suppliers and security solution providers. The clientele of high-end AV products is becoming increasingly concerned with home security and property protection. So, in recent months, the requirement for residential security solutions has been increasing as technical solutions can go hand in hand with AV installers’ capabilities and client base. “One of the big mistakes many make is that they assume – based on some of the hype and big market investments – that the smart home market is set to explode,” says Michael Philpott, Senior Practice Leader, Consumer Services at Ovum. "This is not the case – growth is going to be slow and steady. Everyone needs to be realistic about that, rather than expecting some rapid ramp up simply because some big names have entered the market.” Pressure to upgrade security standards Surprisingly for what has historically been something of a grudge purchase, in the context of home automation, security is seen as a solution some consumers are looking for. Another security aspect of home automation is cybersecurity, in particular how it applies to various IoT devices in the home. Now as connected devices gather personal information from realms long considered private and protected – the bedroom, the kitchen counter, the nursery – the risks are higher than ever. All of the data that various devices and sites have collected can be combined, shifted and then exploited by marketers or even stolen by hackers. Both manufacturers of smart home products and the companies that install them are feeling pressure to upgrade security standards. They are moving to set policies that will regulate who has access to data and how it is used. Ease of installation Advances in the home market are increasing customers’ expectations as well as adoption of newer technologies A recent revelation that some “smart TVs” might be listening to conversations and transmitting them to "third parties" caused an uproar. These sets have voice activated features that enable users to change channel, turn on a DVD or browse the internet by speaking to the screen or remote. The fine print in privacy policies contains warnings that general conversations are also being heard, and one company even told owners to turn off this function if they were concerned. Another impact of smart homes on the security marketplace is to raise expectations about the capabilities of commercial systems. Products made today for residential applications are very high quality, easy to install (do-it-yourself, or DIY), and have very rich feature sets. End users expect their commercial solutions to have a similar ease of use and ease of installation. Geofencing in commercial applications The quality of video that people are seeing at home is motivating some legacy commercial customers to finally move to IP video from lower resolution analog cameras. A higher percentage of commercial customers use cellphone applications to view integrated video and access control data. People’s experience with smart thermostats has them asking for geofencing in some commercial applications. In short, advances in the home market are increasing customers’ expectations as well as adoption of newer technologies. Read part two of our smart home mini series here.
The healthcare market is rife with opportunity for security systems integrators. Hospitals have a continuous need for security, to update their systems, to make repairs, says David Alessandrini, Vice President, Pasek Corp., a systems integrator. “It’s cyclical. Funding for large projects might span one to two years, and then they go into a maintenance mode. Departments are changing constantly, and they need us to maintain the equipment to make sure it’s operating to its full potential.” The experience of Pasek Corp. is typical of the opportunities available for security integrator companies in the healthcare vertical. A single large hospital system can supply a dependable ongoing source of revenue to integrator companies, says Alessandrini. Hospitals are “usually large enough to provide enough work for several people for an extended length of time.” Healthcare customers in Pasek’s service area around Boston provide the potential for plenty of work. “We have four major hospitals, each with in excess of 250 card readers and 200 cameras, in the Boston area,” Alessandrini says. One appeal of the healthcare market for North Carolina Sound, an integrator covering central North Carolina, is the breadth of possible equipment they can sell into the healthcare market, including access control and video, of course, but also other technologies, such as audio-video systems in a dining room. North Carolina Sound has also installed sound masking in some areas with waiting rooms to protect private patient information from being overheard. Locking systems on pharmaceutical doors are another opportunity. Data capture form to appear here! IP based networked video systems A facility’s IT folks must be convinced an IP solution will function seamlessly on their network Among North Carolina Sound’s customers is Wayne Memorial Hospital, Goldsboro, N.C., which uses about 340 video cameras, with 80 percent or more of them converted to IP. The hospital is replacing analog with IP cameras as budget allows, building network infrastructure to support the system. The healthcare market tends to have a long sales cycle; in general, sales don’t happen overnight or even within a month or two. In fact, the period between an initial meeting with a healthcare facility and installation of a system could stretch to a year or longer. A lot happens during that time. Healthcare systems involve extensive planning, engineering, and meetings among various departments. Physical security systems that involve the information technology (IT) department, as do most systems today, can be especially complex. Installation of networked video systems based on Internet protocol (IP) requires deep and probing discussions with the IT team about how a system fits into the facility’s network infrastructure. A facility’s IT folks must be convinced an IP solution will function seamlessly on their network. Compatible with the network They must vet the technology to ensure the devices and solutions will be compatible with the network, and must sign off on technology choices. And even more important is determining if the security system will adhere to cybersecurity requirements of the facility. A complete solution that integrates nearly any system that lives on or uses a facility’s network is ultimately what the healthcare vertical is moving toward, says Jason Ouellette, General Manager – Enterprise Access Control & Video, Johnson Controls. Healthcare security professionals are early adopters of technology, implementing the best technology available”“We are hearing more and more from customers across industries that they want to be able to use their security systems and devices for more than just security: they want added value,” says Ouellette. Many want to use access control, video surveillance and other data sources to assess their business operations and/or workflows with the goal of improving efficiency. Upgrade cost-effectively Historically, three factors have prevented many organizations from moving forward with new technologies: lack of money, proprietary systems, and the need to “rip and replace” large parts of the installed systems, says Robert Laughlin, CEO and Chairman, Galaxy Control Systems. "Today, while funding is almost always a limiting factor at some level, the progression of industry standards and ‘open’ systems has made a big positive impact on the ability of organizations to upgrade cost-effectively,” he says. Despite any obstacles, healthcare customers generally welcome new innovations. “I would say healthcare security professionals in general are early adopters of technology and like to implement the best technology available,” says Jim Stankevich, Global Manager – Healthcare Security, Johnson Controls/Tyco Security Products. “For most, rapid implementation is limited by budgets and available funding." Read parts one and three of our healthcare mini series here and here.
The next chapter of the Pelco saga began in May when Pelco Inc. was acquired by Transom Capital Group, a private equity firm, from Schneider Electric. Since the acquisition, Transom Capital has been working with Pelco’s management and employees to define and direct that next chapter. “The more time we spend with the company, the more excited we are about the opportunity,” says Brendan Hart, Vice President, Operations, Transom Capital Group. In addition to his position with Transom, Hart has taken on an interim line role at Pelco as Vice President of Product and Strategy. After helping to oversee Pelco’s rebuilding phase, he expects to step away from daily involvement over time. “We have gained an appreciation for nuance [since the acquisition closed],” he said. “The channels, the relations, how people buy in this industry are very nuanced. Who’s gone where and who’s done what? The interplay of hardware and software. We have gained appreciation for the nuance. And we need to be surrounding ourselves with people who know the industry, who know the multi-dimensional areas.” Transition from analog to IP systems We have to focus on who our customers are specifically and understand their needs” It’s a “transformative moment in the industry,” says Hart, given industry changes such as price erosion and the transition from analog to IP systems. “We are about to go into the world of added intelligence. It’s an interesting time to buy a security company.” Hart says the Pelco brand still has value: “The market is rooting for us.” There is also a strong portfolio of people and products to build from. Pelco maintains its headquarters in Fresno, Calif., and has a presence in Fort Collins, Colo., near Denver, and a sales office in the New York area, not to mention many global employees who work remotely. A new CEO is being recruited; otherwise, “we have a great executive team” in place, including Brian McClain, COO and President, says Hart. “In defining the new company, we have to decide first and foremost what we want to be,” says Hart. “What can we provide customers? We have to focus on who our customers are specifically and understand their needs and use cases.” Part of defining the new company is to become more aligned with a specific set of verticals that fit with Pelco’s capabilities (although they are not saying which verticals those are yet). However, “we can’t ignore what we are today as we make the transition,” says Hart. Innovation in products We want customers to see innovation in products to a point when people will say ‘this is Pelco’" “We have to let the products and experience speak for themselves. We’re focused on getting our ducks in a row and going in a new direction, but actions speak louder than words,” he says. The changes will be “more organic;” don’t expect to see a big announcement. “We want customers to see innovation in products and customer support and get those things to a point when people will say ‘this is Pelco,’” says Hart. Although not exhibiting at GSX, I found Pelco occupying a meeting room near the show floor. The room gave the company a chance to respond to integrators and consultants at GSX who had questions about what was going on with the acquisition. “Everybody is rooting for us, and we wanted the ability to get out and say ‘we’re here, we’re doing things, and we’re excited about the future,’” said Stuart Rawling, Pelco’s Vice President, Market Strategy. “This is a time for people to come and see us who maybe haven’t seen us in a while.” By ISC West in the spring, Pelco expects to have a clear message of who they are and where they’re going, he says. Aligning needs of end user “We are excited about the work we are seeing internally,” which includes “aligning resources in the right way,” says Rawling. “The fruits of the labor are being seen internally now. We will be launching new products in the next eight months, although there will not be a defined moment in time when we say ‘this is it.’ It will just be happening. Next year will be an exciting time industry-wide, and product-wise, and Pelco will have a strong voice. Brendan and team have kept us extremely busy,” says Rawling, who also was part of Pelco in the “glory days” before the acquisition by Schneider Electric. We’re so optimistic, when you combine the people and the brand and what’s happening the market” “The work product has been so transformative mindset-wise for the employees. Everybody has had the opportunity to talk to the [new] owners about what type of company we are. We can set our own vision and get reenergized and get back to the core belief of what Pelco was and what it should be. We are the master of our own destiny, aligning needs of end user with the products we can deliver. We are putting the right processes in place that work for this market. It is an exciting prospect.” In the new era, Rawling expects to target marketing more toward end-users, because they have more influence on product selection than ever before, he says. End users often learn about new products online, so Pelco will be looking to target its marketing toward educating various vertical markets about available technologies and their use cases. “We’re so optimistic, when you combine the people and the brand and what’s happening the market,” says Hart. “We have to do the work. We’re excited about what we are seeing internally.”
When overseeing the installation of video surveillance in a refinery, it is necessary to understand that there are a number of complex issues that must be resolved. The infrastructure is, generally, very large and presents a series of extremely dangerous environments and processes that must be closely monitored in order to ensure that the numerous manufacturing operations taking place are carried out safely. Monitor large complex One of the customers in Mexico has asked for a system that enables them to monitor these complex operations in real time, so that precautionary action can be taken, if necessary. The system has to show the work that PEMEX staff and all suppliers within the processes area are undertaking in order to avoid risky situations and ensure that all jobs are performed in accordance with safety standards. In addition, the system needs to be able to show various parts of infrastructure, such as instruments, valves, pipes, etc. and detect any malfunctioning production equipment. In some places, production processes must be monitored as they occur in zones made hazardous by the presence of flammable substances. The customer’s top priority is being certain that the installed cameras themselves are not a possible ignition source for flammable products in the surrounding areas. Explosion-proof PTZ IP cameras The integrator REX ENTERPRISE S.A. de C.V. carried out two projects with these characteristics in Mexico: one in Coatzacoalcos, Veracruz and the other in Poza Rica, Veracruz. In Poza Rica, Milestone software manages the system’s 51 devices, including IP cameras for internal monitoring, analog cameras from a previous system and 22 explosion-proof PTZ IP cameras. Milestone has been chosen due to its ability to integrate a number of alarm systems, analytic systems, etc. in the future, as it wasn’t possible to fund and use the complete system at the time of installation. ONVIF protocol Videotec's explosion-proof PTZ cameras were selected for their unlimited lifespan, with three-year warranty, their corrosion-resistant construction and their conformation with all the applicable standards for explosion-proof devices. The integration of Videotec products and Milestone is guaranteed by the ONVIF protocol. ONVIF is a worldwide industry standard that offers standardized interfaces and promotes effective interoperability of physical safety products.
Southeastern Rail Network operates train services between London, Kent and parts of East Sussex. It is one of the busiest networks in the country, transporting 640,000 passengers each weekday on its 392 trains, which are temporarily housed in 12 depots situated around South-East England. Some of these depots are unmanned, and therefore require intelligent security solutions. Bosch Security System’s Integration Partner, Taylor Technology Systems, were tasked with upgrading the entire video surveillance system across the 12 depots. The legacy analog surveillance system had come to the end of its service life and was overdue for an upgrade. A state of the art IP based system was required to deliver upon the clients requirements for all the depots to be fully monitored 24/7. Tracking train arrivals departures A fully integrated solution was required that could provide all of this while also reducing costs An upgrade to an IP camera solution can provide vastly improved image quality, wider coverage and wireless capability, along with Intelligent Video Analytics and high levels of data security encryption. The primary challenge that needed to be solved by the video surveillance solution was securing the 5 unmanned depots. Some of these sites had previously been subject to thefts due to unauthorized entry via the main entrances. All access gates therefore needed to be monitored 24/7, ensuring that all personnel, or vehicles, entering the sites are tracked and reported. This includes all deliveries to onsite buildings as well as tracking all train arrivals and departures. A fully integrated solution was required that could provide all of this while also reducing costs. High clarity video in low-light levels A critical factor was that the video surveillance solution had to be able to work unimpeded throughout the night. The installed video technology therefore needed to provide high clarity video in low-light levels, while also still ensuring that the Intelligent Video Analytics worked as required. The camera portfolio installed across the 12 depots included FLEXIDOME IP starlight 7000 VR, DINION IP starlight 7000 HD and AUTODOME IP starlight 7000 HD cameras. These cameras are all equipped with Bosch’s Intelligent Video Analytics solutions ensuring that the most relevant video data can be precisely applied to the requirements of the train depots. Network surveillance systems Some surveillance cameras are using a digital trip wire to identify movement at perimeters These analytics solutions allow video surveillance to go further than just security applications, using statistics in the form of metadata for purposes such as perimeter control and vehicle tracking. Using Camera Trainer, a built-in machine learning capability, surveillance cameras can also be taught to recognize and detect stationary objects or certain situations instead of being triggered by motion alone. As an integral part of this end-to-end Bosch solution, all recording from the depots is remotely managed using DIVAR IP all-in-one 7000 recorders – an all-in-one recording, viewing and management solution for network surveillance systems. To combat unauthorized entry to unmanned sites, the IP cameras are using Intelligent Video Analytics to prevent security breaches before they occur. Some surveillance cameras are using a digital trip wire to identify movement at perimeters. In-built Intelligent Video Analytics If movement is detected, an alert is sent to security personnel who are able to view the recording and respond straight away. Intelligent Video Analytics from Bosch are able to differentiate between genuine security events and false-triggers, meaning that security alerts are dependable and reliable. In-built Intelligent Video Analytics went further in this application; to monitor train movements, track deliveries inside the depot and provide access to staff. Taylor Technology Systems carried out the installation and configuration of this solution The AUTODOME IP starlight 7000 HD cameras were installed on gantries over train tracks and were the ideal PTZ solution, as they can continue tracking while panning, tilting or zooming. All cameras with starlight technology continue to deliver full intelligent analytics at night and in low light levels. The cameras installed around the depots are able to provide color filtering down to 0.0077 lux or deliver detailed monochrome images where other cameras show no image at all. Expert installation and integration Taylor Technology Systems, a member of our Installer and Integrator Partnership Program, carried out the installation and configuration of this solution. They expertly delivered the installation project at active depots while keeping the legacy system working. The team worked with Southeastern to arrange complex line blockages so they could install the equipment safely without affecting the day-to-day operation of the railroad. To complete the project, engineers from Taylor Technology Systems completed comprehensive training courses on the Bosch Video Management System, allowing seamless management of the digital video across IP Networks. This ensured that the Bosch technology was installed exactly to specification. Ensuring site safety The Taylor Technology engineers worked to a professional high standard by ensuring site safety" Taylor Technology Systems have been awarded a Bosch Outstanding Achievement Award for their work on this project. “Taylor Technology Systems deployed a full suite of servers and IT equipment with Bosch CCTV Platform across several sites to ensure security was enhanced due to end of life equipment. With full in-depth training, the Taylor Technology engineers worked to a professional high standard by ensuring site safety was paramount during the 6 month project that was on time and within budget", says Steve Martin, Project Manager, Southeastern With built-in analytics in all cameras, this end-to-end Bosch solution lowered costs for the end-user. Installation, configuration and maintenance were also eased, as pre-configured default settings can be used in applications such as vehicle tracking and perimeter detection. The guaranteed top build quality from Bosch, combined with expert installation, ensures that this is a long-term solution for Southeastern.
Recently, Planet Fitness, with the help of their preferred system integrator Adirondack Direct, incorporated a video surveillance solution from Hanwha Techwin and Genetec that not only enhances security, but also improves operations. When leadership evaluated security at their 70-plus corporate run locations a few years ago, they chose to incorporate a video surveillance solution that would address security needs and would be advanced enough to help with management and operations. Each of Planet Fitness’ corporate-owned clubs throughout North America is outfitted with approximately eight to 15 video cameras that provide around the clock coverage of the parking lot, lobby, break room, the fitness area where members workout and other key areas – without invading private areas, such as locker rooms and other intimate spaces. After issuing a Request for Proposal, Planet Fitness Senior Vice President of Corporate Club Operations Jim Esposito said they tested several of the leading camera and video management software (VMS) solutions, but ultimately decided on Hanwha video surveillance cameras managed by the Genetec Security Center platform. Esposito said they wanted to use Hanwha’s 360-degree cameras in particular because they provide more coverage, yet they save in hardware expenses because fewer cameras are needed. 360-degree fisheye camera Hanwha’s SNF-8010 5 MP 360-degree fisheye camera provides 5MP at 20FPS which captures smoother video at a higher framerate with true day and night function. Built-in on-camera de-warping allows instant access to PTZ, quad view, and panorama views. Alarm triggers for the Hanwha SNF-8010 include intelligent motion detection, audio detection, tampering detection, alarm input and network disconnection.Adirondack Direct also offers a 24-hour monitoring service and liaisons with law enforcement when needed A typical system setup at Planet Fitness includes placing cameras 25 feet from the wall and 50 feet apart which provides almost 2,000 square feet of coverage per camera. Club managers, regional managers and corporate employees manage the system via the Genetec Security Center which provides convenient bookmarks of recorded incidents so that – instead of time spent searching through video – events are already tagged. Adirondack Direct also offers a 24-hour monitoring service and liaisons with law enforcement when needed. “We knew that Planet Fitness would need thousands of video surveillance cameras for this project and it’s very important to consider reliability and functionality as well as durability,” said Adirondack Direct Director of Security and Technology, Tim Collins. “Hanwha has the lowest customer return number and that means that they manufacture products that aren’t sidelined by constant replacement and repairs.” Collins said Adirondack Direct has long recommended Genetec’s Security Center for video surveillance management because it provides the best open-architecture platform, robust features and is easy to use. Security Center blends IP security systems within a single intuitive interface to simplify operations and empowers organizations through enhanced situational awareness, unified command and control and connectivity to the cloud. When a Lunk Alarm is pressed, Genetec’s Security Center creates a bookmark of the event which provides video evidence of what preceded the alarm and how it was managed Business intelligence While the Hanwha-Genetec solution has provided an excellent security system – as well as protection against liability for slip and fall incidents – it’s also improved operations in multiple ways by providing invaluable business intelligence, said Esposito. Planet Fitness has a judgement-free environment for individuals who want to work out, but don’t want to have to endure the negatives so often found in gyms: loud grunts, the clanging of dropped weights and aggressive behavior. Anyone engaging in obnoxious behavior will likely be the recipient of a Lunk Alarm and the flashing lights, sirens and unwanted attention that accompanies it.Use of the Lunk Alarm – or lack of use – can be an indicator of how the club is operating Use of the Lunk Alarm – or lack of use – can be an indicator of how the club is operating. In order to monitor and evaluate use of the Lunk Alarms, Adirondack Direct has integrated the Lunk Alarm into the Hanwha-Gentec video solution. When a Lunk Alarm is pressed, Genetec’s Security Center creates a bookmark of the event which provides video evidence of what preceded the alarm and how it was managed. Potential medical emergencies Gyms typically have automated external defibrillators (AEDs) in the event a member suffers a medical emergency. At Planet Fitness facilities outfitted with the Hanwha-Genetec solution, once an AED is removed from its cabinet, a sensor is activated to shut off the music in the club to provide a calmer atmosphere. The system also creates a bookmark in the VMS and notifies managers and regional managers that an AED has been deployed. The Hanwha-Genetec Planet Fitness solution also provides key employee analysis that can help managers identify areas of improvement. Each facility has rubber floors that must be cleaned daily and Adirondack Direct has placed a sensor on a floor scrubber that creates a bookmark and recording in Security Center when the device is moved. Video evidence verifies whether the floor was actually cleaned or if the scrubber was just relocated. Break room sensors Each break room is outfitted with a sensor that creates a video bookmark every time the door is opened. If an employee visits too often, Planet Fitness management can reorient that employee on the proper policies and procedures. For day to day efficiencies, video analytics can be a valuable tool. If an employee is constantly leaving the front desk to go to a storage closet for a particular item, they can make changes including moving the item closer to the front desk. “If during an overnight shift the camera indicates that there was no motion at the front desk for a prolonged period of time, then that’s a problem,” said Esposito. “We expect someone to be in that position greeting and welcoming members so if someone isn’t there, the video can help us understand why.”If an employee visits the break room too often, Planet Fitness management can reorient that employee on the proper policies and procedures A big question for Planet Fitness – that can be answered via video analytics – is have they been losing sales opportunities without realizing it? “What we’re exploring now is a virtual line that counts the number of people that come and go in the club,” said Esposito. “We know how many people check in. So, if a club checks in 500 people in a day, but there are 600 people that enter the door, that can be lost revenue.” Esposito said they chose Hanwha cameras and the Genetec platform because they knew that they needed a solution that was at the forefront of technology, with the flexibility to grow with them and meet their future needs. He added the solution delivers a safe environment that is appreciate by everyone. “It’s somewhat of a security blanket for our members and employees,” he said. “They appreciate our no intimidation mantra and the fact that we have created this safe and secure environment that offers a judgement free zone where people can do their own thing.”
BI-City Tokyo is located in Nur-Sultan (Astana), the capital city of Kazakhstan. It is a high-end residential complex of BI Group – a construction holding company in the Kazakhstan real estate market. At present, three apartment buildings with public areas and more than 400 apartment units have been completed. Aiming to create modern high-end intelligent buildings and residential areas, the BI Group wanted to upgrade the existing analog video intercom system of BI-City Tokyo. Analog intercom system The original analog intercom system in this community is outdated and cannot meet the diverse security requirements of high-end residential areas. First, the original analog intercom does not support retaining images and leaving messages. Second, this system only supports access cards to open doors, which is inconvenient for residents in case they forgot their card. Third, the original system cannot add IP cameras to monitor public areas such as children's playground, fitness areas, etc. Fourth, the cold winter temperature in Nur-Sultan requires high-performance equipment capable of operating in extreme environments. Cold winter temperature requires high-performance equipment capable of operating in extreme environments Faced with the abovementioned challenges, BI Group was also looking for a trustworthy brand that can provide not only modern smart system but also technical support and reliable after-sales service. Meeting all the above requirements, Dahua smart residential solution was chosen to be the security solution provider of BI-City Tokyo. Access ANPR Camera The complete solution deployed more than 300 pieces of Dahua equipment, including Indoor Monitor, Apartment Outdoor Station, IP Camera, Access ANPR Camera, Video Recorder, etc. The solution supports two-way audio intercom, real-time video and messaging feature. In addition, a variety of door opening methods were also implemented: door opening via remote calling, door opening using access card, and remote door opening via APP. Additionally, all the equipment can be visualized and integrated in the Dahua DSS platform for centralized management, operation and maintenance. Moreover, the temperature in Nur-Sultan can reach up to negative 40 degrees in winter season. This requires high-performance outdoor devices featuring dust and water resistance, and explosion-roof capability. In response to this pressing challenge, Dahua apartment outdoor station VTO1210C-X-S1 and access ANPR camera ITC237-PW1B-IRZ that support wide working temperature were installed at the entrance of the apartment building for a more effective visitor and vehicle management. Built-in intelligent video analytics When a visitor arrives at the entrance of the apartment building and dials a resident’s room number through the Dahua apartment outdoor station, the camera installed at the entrance will synchronize the video with the visitor’s image captured in the resident’s indoor monitor. Once the visitor’s identity is confirmed, the resident just needs to press the button on the indoor monitor to open the door remotely. With Dahua app, users can even answer calls and open doors remotely when they are out for work or traveling. As for vehicles, Dahua access ANPR camera ITC237-PW1B-IRZ is designed for extreme temperature environments (temperature range of -40°C to +60°C). With built-in intelligent video analytics, the camera has the ability to detect and recognize moving vehicle's plate number within low speed. IR Mini-Bullet Network Camera The camera uses a set of optical features to balance light throughout the sceneFor both approaching and departing vehicles, the access ANPR camera takes a snapshot of the license plate and vehicle overview picture, as well as records corresponding surveillance videos. By setting a whitelist, the camera can automatically control the barrier or gate to open if a plate number recorded in the whitelist has been recognized. The public areas including children's playground, fitness areas, as well as the lobby are covered by 2MP IR Mini Dome Network Camera IPC-HDBW4231E-ASE, 2MP and 3MP IR Mini-Bullet Network Camera. The Starlight Ultra-low Light Technology of IPC-HDBW4231E-ASE offers light sensitivity, capturing color details under low light condition up to 0.002lux. The camera uses a set of optical features to balance light throughout the scene, resulting in clear images in dark environments. Smart residential solution Dahua smart residential solution provides an integrated management platform for the management personnel of BI-City Tokyo. It assists in the remote and visual management of the property and improves the services and facilities they offer. Security guard at the entrance is not needed anymore to manage entering and exiting vehicles, which saves labor costs, reduces the waiting time of vehicles and improves traffic efficiency. In addition, the all-round monitoring of the public areas within BI-City Tokyo greatly improves the safety level of the entire community. The video intercom system of the building provides a variety of convenient door opening methods, enhancing the resident’s living experience. "We adopted analog solution in the first phase. From the second phase, we replaced all of analog system with Dahua’s IP video intercom solution. We hope that Dahua will help us complete the solution planning of the three, four, five, and six phases”, said Arman, General Manager of BI Group.
Since 1964 the Central Bank of Jordan has played a crucial role distributing currency, maintaining national reserves of gold and foreign currencies, supporting economic development and ensuring the stability of the country’s financial system. For the bank, maintaining the most robust, up-to-date standards of security is not just mission critical, it’s a matter of national importance. IDIS technology is now trusted to provide full video protection. IDIS Solution Suite video management software (VMS) is at the heart of the Central Bank’s new video system, with the first phase encompassing 425-plus cameras upgrading its headquarters and protecting three branches. Cost-Efficient remote firmware updates The 8300 series also benefits from the industry’s lowest hard disk drive (HDD) failure rate IDIS Solution Suite’s hybrid capability not only enabled seamless switchover from the bank’s legacy analog cameras, it is easier to operate than competitive systems and will allow cost-efficient remote firmware updates and system maintenance. Ametrad implemented powerful IDIS DR-8364D 64-channel NVRs, with a super-fast 900Mbps throughput to ensure high performance and simultaneous live view and playback with no degradation of image quality or latency. The 8300 series also benefits from the industry’s lowest hard disk drive (HDD) failure rate, while supporting RAID 1, 5 and 10 and uses IDIS’s iBank file structure to deliver an unprecedented level of resilience. Multi-Layered protection against video data loss The NVRs also offer the advantage of flexible H.265 and H.264 dual codec performance allowing the Central Bank to reap the benefits of high-definition H.265 recording, while viewing in H.264. IDIS Intelligent Codec offers further storage and bandwidth savings of up to 90% when combined with Motion Adaptive Transmission (MAT). IDIS Solution Suite further optimizes network bandwidth through dynamic multi-stream control IDIS Solution Suite further optimizes network bandwidth through dynamic multi-stream control by detecting overloads to prevent network strain. And, importantly, it improves the control room operator’s quality of experience in the face of varying network bandwidth. IDIS Critical Failover technology provides multi-layered protection against video data loss due to a wide range of potential fault conditions, such as network instability or power failure. Improving maintenance standards This ensures that recordings are automatically updated without the need for engineer callouts and with no risk of gaps in recordings. Testing at project handover confirmed that the Failover metrics fully met the client’s expectations. The IDIS solution was also selected because of its IDIS Ultimate Warranty, and ease of future expansion with guaranteed forward and backward combability. Security directors at the Central Bank wanted to replace their existing video system with the best new generation and futureproof solution that would deliver simultaneously high performance live view and recording. The bank identified the need to improve maintenance standards, eradicate system failures and ensure a low total cost of ownership. They also wanted to mitigate against video data loss, protect against cyber threats, and have a solution that would be easier for operators to use, with faster footage search and retrieval. Mission-Critical projects Integrator Ametrad Technology Services won a hard-fought tender process against top competitors The control room at the bank’s headquarters needed a complete upgrade with the ability to centrally manage and control surveillance across all its branches. It was essential for the entire project to be delivered with minimum disruption that ensured no loss of video coverage during the phased implementation. Following a competitive proof of concept demonstration with the latest IDIS technology, integrator Ametrad Technology Services won a hard-fought tender process against top competitors, including the long-established previous contract holder. The successful partnership between Ametrad Technology Services and IDIS resulted in efficient project delivery, on time as promised, and has put the two companies a lead position for other mission-critical projects across the Levant region. Password breaches and cyber security loopholes In operation the bank’s new system has lower bandwidth requirements and faster recording retrieval time, making the security operation both more effective and more economical. The bank’s central monitoring team can now work more efficiently, with their new IDIS VMS providing event forwarding, acknowledgements, notifications, live pop-ups and other valuable functions. IDIS’s true plug-and-play technology is also less vulnerable to password breaches and cyber security loopholes, as installation engineers don’t need to manage IP addresses or manually enter passwords for each device. And IDIS’s Linux based servers and proprietary protocols ensure the highest level of resistance to hacking. Highest standard of video surveillance As the system expands FEN will act as force multiplier by reducing installation costs IDIS’s For Every Network (FEN) capability, which uses peer-to-peer technology, also allowed Ametrad engineers to quickly name each branch and connect the system to IDIS Solution Suite. As the system expands FEN will act as force multiplier by reducing installation costs, speeding up implementation time and protecting against human error by eliminating the complexity and cyber challenges associated with multi-site surveillance. "Working in close partnership with IDIS we were able to deliver a smooth, staged technology migration at these critical security sites, with no delays, problems or interruptions to recording," said Ahmad Shanawani, Managing Director of Ametrad Technology Services. Meanwhile, the Central Bank’s engineering department confirms that the IDIS solution now provides the uncompromising standard of protection they need, with lower ongoing costs, easier operation and the assurance that they will continue with the highest standard of video surveillance going forward.
Leon Medical Centers is a privately-owned healthcare organization with seven state-of-the-art facilities serving over 46,000 elderly and Medicare patients in Miami and neighboring communities in Dade County, Florida. Established in 1996 by Benjamin Leon Jr., Leon Medical Centers is one of the largest and most prestigious primary healthcare organizations in the state. However, what really sets it apart is its rigorously enforced service philosophy of ‘personal attention at all times’ and its commitment to treating its patients with the ‘dignity, respect, compassion and human kindness that they deserve.’ Mobile video recorders Leon Medical Centers began deploying previous-generation March Networks mobile video recorders in 2011 In keeping with its commitment to exceptional service, Leon Medical Centers operates a fleet of 230 buses that pick up patients, take them to their appointments and return them home. To ensure their safety in transit and monitor compliance with its service philosophy, it relies on an integrated March Networks® RideSafe™ video surveillance solution. Leon Medical Centers began deploying previous-generation March Networks mobile video recorders in 2011. “We had another vendor’s equipment up to that point, but the system couldn’t support IP video,” said Erick Martinez, Leon Medical Centers’ Security Systems Manager. “At the time, we were using analog cameras and wanted to upgrade to higher definition video. We were also experiencing a lot of issues with hard drive failures.” Hybrid network video recorders In 2014, Martinez began upgrading to RideSafe GT Series Hybrid Network Video Recorders (NVRs), and now has 120 of the new mobile recorders in addition to almost 200 older March Networks mobile DVRs. The RideSafe GT Series recorders are available in 8, 12, 16 or 20-channel models with hybrid capability allowing end users to migrate from 100 percent analog to 100 percent IP video. An embedded Linux-based operating system, ruggedized design offering protection against shock, vibration, dust and moisture, solid state electronics, and internal battery backup make the RideSafe GT Series recorders ideal for reliable operation in punishing mobile conditions. A hard drive mirroring capability ensures redundancy and storage flexibility, while health monitoring proactively alerts system administrators to hard drive failures, irregular temperatures or synching issues with cameras. Safety of our passengers Our patients are elderly, so if there’s a slip and fall incident, we want to have evidence of what happened" Each Leon Medical Centers bus is equipped with six March Networks cameras. Five of the cameras are mounted to capture interior views and the last is used externally to capture video of passenger entry and exit points. “Our focus is on the safety of our passengers,” said Martinez. “Our patients are elderly, so if there’s a slip and fall incident, we want to have evidence of what happened. We also use the system to confirm compliance with our service standards. Our drivers are the first and last points of interaction with our patients, so if there’s an issue, we want to be able to review and rectify it.” In the event of an incident in transit, the driver is able to push a button on the dashboard to tag the associated video. Diagnostic imaging services When the bus arrives at one of the clinics, the tagged video automatically down-loads through a Wi-Fi hotspot to a server for immediate review by Leon Medical Centers risk management personnel. While in range of a Wi-Fi hotspot, the system also downloads health alerts and can also upload any scheduled software updates or new device settings. For routine video downloads, there’s hardly ever a need for Martinez’s staff to board a bus. “Wireless downloading saves us a lot of time,” he said. “It makes incident reporting much more efficient when we need to have an issue resolved. It helps a lot.” The seven Leon Medical Centers are one-stop-shop facilities with onsite labs, pharmacies, diagnostic imaging services and dental clinics. Traveling to multiple locations Leon Medical Centers operates four Healthy Living Centers with modern gyms, exercise and yoga classes This convenient service model enables patients to see their family doctor or a specialist, have blood work done, get an X-ray and fill prescriptions without having to spend time traveling to multiple locations. Each center has a café, where patients can have a coffee and socialize. And to help patients stay fit, Leon Medical Centers operates four Healthy Living Centers with modern gyms, exercise and yoga classes, seminars and other programs. Patients who require surgery or a hospital procedure are picked up and delivered by Leon Medical’s bus transportation service. On arrival, they’re greeted and escorted to their destination by staff from Leon Medical’s Hospital Service Centers, which are located within all of the major Miami-Dade County hospitals. Aside from the seven centers and four Healthy Living Centers, Leon Medical operates a fleet maintenance garage and a 300,000 square-foot corporate headquarters. Video management software Martinez says that the fixed facilities are also being equipped with March Networks 8000 Series Hybrid NVRs, which are managed using the same March Networks Command video management software powering the mobile recorders. Having a single software solution to access and manage video - regardless of whether it’s recorded on a bus or in one of the medical centers - means that Leon Medical Centers doesn’t have to train staff on multiple software systems. It also provides the organization with complete oversight of its clients and operations. Once again, it’s all about patient safety and service excellence. “If a patient loses a purse or a wallet, for example, we’ll be able to find it for them on one of our buses or in a clinic. Or if they have an issue with an employee, we’ll be able to review the video and take care of it,” said Martinez. Video surveillance infrastructure Martinez and his staff are trained to take full advantage of all the Command software functionality A Microsoft certified engineer, Martinez heads up a department solely focused on overseeing Leon Medical’s video surveillance infrastructure. “This department didn’t exist four years ago,” he said. “I was part of the IT department responsible for PC support. Mobile security was handled by transportation at the time. I thought it would be a good idea to create a separate department with IT expertise to look after mobile security, and senior management agreed.” Martinez and his staff are trained to take full advantage of all the Command software functionality. For example, they’re able to manage video viewing privileges to ensure users have access only to those cameras corresponding to their roles or responsibilities. They’re also able to take advantage of Command’s support for Microsoft Active Directory integration, which collects established user account information from Leon Medical’s corporate network directory. Patient safety and service excellence This allows them to select users from the company directory, assign a profile and customize their user interface to display the tools needed for their role. Looking ahead, Martinez and his team will be busy this year, as Leon Medical Centers continues to expand. We have four construction build-outs planned, including a four-story, 80,000 square-foot building" “We have four construction build-outs planned, including a four-story, 80,000 square-foot building and two parking garages - one six-floor and one seven-floor garage - so there will be opportunities for additional fixed video surveillance systems. Because we lease our buses for three years, we’re also always adding to our transportation fleet, so we’ll continue swapping out our 5308 recorders in favor of the newer GT Series.” “March Networks has served us well,” said Martinez. “Without a high-quality, reliable video surveillance system, we would have a much more difficult time fulfilling our commitment to patient safety and service excellence. It’s that simple.”
Round table discussion
Cybersecurity continues to be a major theme in the physical security industry, but effective cybersecurity comes at a cost. Higher cost is contrary to another major trend in the market: lower product pricing, which some have characterized as a ‘race to the bottom’. Chinese manufacturers, whose products tend to have lower prices, have been the target of cybersecurity concerns and even a government ban. So what is the overall impact of cybersecurity on pricing trends in video products? We asked this week’s Expert Panel Roundtable: Are cybersecurity concerns slowing down the ‘race to the bottom’ (i.e., the dominance of lower-cost cameras)?
The new year 2019 is brimming with possibilities for the physical security industry, but will those possibilities prove to be good news or bad news for our market? Inevitably, it will be a combination of good and bad, but how much good and how bad? We wanted to check the temperature of the industry as it relates to expectations for the new year, so we asked this week’s Expert Panel Roundtable: How optimistic is your outlook for the physical security industry in 2019? Why?
In the analog era, videotape was the storage media of choice for CCTV systems. Since the advent of digital video, and of IP-based systems, a variety of other storage formats have come to the fore, including hard drives, flash drives, SD cards and others. Now we are in the age of the cloud, which offers new opportunities to store vast amounts of video and presents challenges such as bandwidth and cybersecurity. For a current perspective on storage, we asked this week's Expert Panel Roundtable: How are new developments in video storage impacting the video surveillance market?
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