Jon C Könz
Physical & Logical Security, Managed Services, Energy Management / Metering, Architecture
Euralarm’s Services Section reports an important step forward for service providers and end-users of remote services: the very positive vote on the EN 50710, requirements for the provision of secure remote services for fire safety systems and security systems. The successful vote is the icing on the cake of the section’s efforts to guarantee more certainty for a future in which remote services play an increasingly important role. Secure remote services Jon Könz, Chair of Euralarm’s Services Section said, “It is an excellent result and an advancement for the fire safety and security industry. We would like to thank those who helped in the CEN/CENELEC JTC4/WG1 and who contributed to the ‘yes’ of 95% of the countries that could bring out a vote.” With the acceptance as a European Norm, it should be ready for publication in early 2022, after which the implementation in the respective countries will begin. It is an excellent result and an advancement for the fire safety and security industry" With the requirements for the provision of secure remote services via a remote access infrastructure being specified, both end-users and service providers will benefit from it. Both will also be able to take advantage of the technological developments within fire safety systems and/or security systems (FSSS) and the remote access infrastructure. Professional services providers It has been common practice for many years to monitor the alarm and fault status of fire safety and security systems (FSSS) installed in premises from remote locations. Technological developments as well as the telecommunication paths nowadays permit remote access to those FSSS with a wide variety of available functions up to and including full operation and programming as if an authorized person was on-site. Remote service supplements the on-site visits of a competent person and enables new possibilities for customers (end-users). Euralarm’s Mr. Bernd Giegerich, the convenor of WG1 said, “The overall service quality offered by the various types of professional services providers at the time of installation, maintenance or operation increases significantly. On one hand, end-users experience faster response times leading to higher system reliability and availability. On the other hand, service providers can provide new services such as predictive maintenance, which also improves staff utilization.” Strict operational procedures Updates for instance can now be done by the manufacturers themselves or in consultation" Not all countries have industry standards for the use of remote access, which are crucial for end-users and service providers. Jon Könz stated, “With the arrival of this new European Norm, there will be a robust criteria against which remote services will be measured. Further, it will contribute to overcoming any hesitation about design requirements and strict operational procedures that are fundamental in avoiding actions such as unintended deactivation of parts of an FSSS.” Bernd Giegerich adds, “Apart from giving a framework for service providers, there are also the manufacturers who will benefit from the new standard. Certain manufacturers might go directly with their services. Updates for instance can now be done by the manufacturers themselves or in consultation with the system integrator.” Cross-Border services “And for services providers there is the additional benefit of having a structure to explain to their customers what they can expect. In short, it will bring more clarity for the market on the provision and use of remote services as well as more transparency on what a client can expect from a service provider.” The pan-European approach of remote services is in line with the key objective of the European Services Directive in making provisions for cross-border services. It is important to outline that the EN 16763 (services standard for fire safety and security systems) is referenced in the EN 50710. The EN 16763 is applied in conjunction with installation guidelines, either European (if any) or national, as well as with national laws and regulations in the field of the systems. It sets the foundation for quality in services provision and is so an important basis for the EN 50710.
In the course of five years, the Euralarm Symposium has established itself as the most important event on significant market developments of innovative, legislative, regulatory and standardization nature, impacting one of the most successful Industries in Europe: electronic security and fire safety. The speakers at the Euralarm Symposium 2018 have now been announced, with only a few additions still to be confirmed. The event will take place in Bucharest, Romania, on June 4th. Fire and security professionals, installers, manufacturers, end users, building managers and certifiers will gather in the Romanian capital to discuss the latest trends and developments in the fire safety and security Industry. The Symposium will consider the latest developments in both the digitisation and regulatory landscapes, and how they continue to impact the fire safety and electronic security Industry Discussing Digitization And Regulation This year, the Symposium will consider the latest developments in both the digitization and regulatory landscapes, and how they continue to impact the fire safety and electronic security Industry. During the Symposium, the renewed importance of qualification and the evolving skill set of fire safety and security technicians, as well as keeping systems secure, and finally the EU’s Construction Product Regulation, will be discussed in three separate sessions. Speakers from Romania will give an interesting color to the usually western-dominated line-up, offering new perspectives and ideas from a dynamic and creative market with traditionally strong ICT players. First Session Of Euralarm Symposium The first part of the Euralarm Symposium will be titled ‘You have to qualify to compete’. The Euralarm-supported EN 16763 services standard, one of the first pan-European standard impacting the tertiary sector, was only a stepping stone. National players must now outline training programmes that will support the continuous development of skills and knowledge within the fire safety and security Industries, and define schemes to measure qualifications. Speakers on these topics will be Jon Könz (moderator), Head of Enterprise Services at Siemens Building Technologies, Alexandru Mateiciuc, Head of Schrack Seconet, a leader in high-tech security systems and Member of ARTS, Valentin Negoita, APTEDIC, Romanian Association of Manufacturers and Distributors of Equipment for Information and Communication Technology, Robert Yates, Technical Manager at the UK Fire Industry Association, FIA and the association’s Delegate to the Euralarm Fire Section. While ICT has opened new integration possibilities, these new threats demand that additional measures are implemented to protect systems against cyber-attacks and data theft Cyber-Attacks And Data Theft The second part of the Euralarm Symposium: ‘Keeping security secure and data compliant’, touches upon the ever evolving risks for fire safety and security systems. While Information and Communication Technology (ICT) has opened new integration possibilities, these new threats demand that additional measures are implemented to protect systems against cyber-attacks and data theft. Topics to be discussed during this part of the Symposium are security solutions, cyber security, data storage as well as product security. Among the speakers are Enzo Peduzzi (moderator), Euralarm President of the Board, Toma Cimpeanu, CEO of the Romanian National Association for Information Systems Security ANSSI, Marc Chenevoy, European Technical Manager at Euralarm, Viorel Petcu, General Manager at SC ONEST SOLUTIONS, a cutting-edge technological company notably active in physical security risk assessment, Member of ARTS and Michael Scharnowsky, Hekatron, part of the Securitas Group, delegate to Euralarm. Topics to be discussed are the challenges in harmonised standards development and their publication, the Euralarm position on the CPR Impact Of The CPR And Challenging It The third and last part of the Symposium, ‘7 Years Construction Products Regulation and now what?’ focuses on the European regulation on construction products, the CPR. The regulation lays down harmonised rules for the marketing of construction products in the EU. The implementation has however hindered the publication of harmonised EN’s from the CEN Technical Committees 72 and 191, resulting in a complicated blockade. This part of the Symposium will focus on the impact of the CPR and challenge its value. Topics to be discussed are the challenges in harmonised standards development and their publication, the Euralarm position on the CPR, and an outlook based on Euralarm’s White Paper on the topic. Speakers For The Session Among the speakers are Lance Rütimann (moderator), Senior Manager Industry Affairs at Siemens and Euralarm Advocacy Committee Chairman, Frédéric Chateau, Certification Manager and responsible for partnerships at COFLEC, groupe DEF and Chairman of Euralarm's Technical Group Fire Standards, Iuliana Chilea, Director General ASRO, the Romanian Standardization Body, Peter Massingberd-Mundy, Technology and Expert Practices Manager at Xtralis and Chairman CEN/TC 72, Dominique Taudin, Senior Director, Codes and Standards at UTC and Chairman of the Euralarm Fire Section as well as Robert Thilthorpe, Chairman CEN/TC 191, Technical Manager of the UK Fire Industry Association (FIA) and Chairman Euralarm Technical Committee on Horizontal Compliance.