ISD Tech (Integrated Security Design Ltd) - Experts & Thought Leaders

A total overhaul of care and safeguarding measures at Southern Health NHS Foundation Trust’s mental healthcare facilities was required following historic failures, including preventable deaths in 2012 and 2013. A root-and-branch reform program was put in place to improve care, ensure transparency and cut risks. A comprehensive video surveillance solution was sought to underpin these efforts. The first phase project required complete video capture and recording at the Ravenswood House facility for children and adolescents, with further premises to follow in subsequent phases. Affordable Surveillance System The surveillance system not only needed to cover all areas of the site but also needed to be affordable, secure against cyber-attacksSouthern Health had a critical need for continuous video evidence capture in all areas at Ravenswood House, in all lighting conditions, without blind-spots. The primary objective was to use the recordings of interactions with patients to improve standards of care, with clinical staff reviewing how incidents are handled, and protecting staff in the event of accusations of mistreatment. Because vulnerable young people are being cared for, any allegation of mistreatment requires that the staff involved are removed from front-line care duties pending investigations, therefore the ability to find and present video evidence quickly is vital. The surveillance system not only needed to cover all areas of the site but also needed to be affordable, secure against cyber-attacks in compliance with NHS requirements, quick to install – as the hospital had to remain in constant use – and easy for clinical staff to use as well as security specialists. Installation Of 12MP Super Fisheye Cameras The 12MP Super Fisheyes benefit from IDIS’s Smart Failover protection, which ensures continued recording even during network instability or drop-outHigh specification IDIS video technology was identified as the best for the project following a detailed on-site comparison which demonstrated its superior picture quality and ease-of-use. Specialist integrator ISD Tech was brought in to install more than a hundred IDIS 12MP Super Fisheye cameras. These units allow affordable, comprehensive area coverage, typically doing the equivalent job of three or four PTZ cameras. The result is lower installation fees, a reduced maintenance burden and affordable operation, recording the full scene without the need for an operator 24/7. The 12MP Super Fisheyes also benefit from IDIS’s Smart Failover protection, which ensures continued recording even during network instability or drop-out. And IDIS’s Korean-made technology uses proprietary protocols (not off-the-shelf) that makes it fully network-secure, allowing it to be linked to local LANs without the risk of system hacking, which is a key consideration for any IP surveillance solution. Easier And Less Costly Installation The impact on staff is huge when they can’t work in the wards, so this speeded-up process is really valuable"The IDIS video solution was used to quickly and easily replace a previously-installed IP video system which comprised a mix of equipment from different manufacturers, and in comparison, it is easier and less costly to install, maintain and operate. “This will really assist us with evidence gathering and any criminal process. We can now look at the footage ourselves and quickly determine what happened. And we can email video links to the police and local authority designated officers. The impact on staff is huge when they can’t work in the wards, so this speeded-up process is really valuable,” said Tracey Edwards, Head of Security Southern Health NHS Trust. Following ISD Tech’s successful completion of the Ravenswood House upgrade, 250 more facilities across Hampshire are to follow, including clinics, medium secure units and admin centers.

IDIS features twice in the 2021 OSPA security awards, with shortlisting in two key categories: Outstanding Security Equipment Manufacturer and Outstanding In House M anager. Following a highly competitive selection round, the finalists have been praised by the organizers for making a significant impact at the highest level within the industry. “The OSPAs are growing year on year and really have become the ultimate accolade for everyone working in security, whether a buyer or supplier,” says founder of the OSPAs, Professor Martin Gill, describing the 2021 awards as a bumper year. “With such stiff competition, I can honestly say that every finalist is a winner.” High performance surveillance IDIS’s shortlisting as manufacturer of the year recognizes the company’s commitment to delivering affordable, end-to-end video solutions that give end-users and systems integrators everything they need for trouble-free, high performance surveillance. Judges noted that IDIS continues to innovate, developing advanced deep learning analytics, powerful mobile tools, and practical solutions to help customers face emerging challenges, including operating during pandemic conditions, and preparing for the future beyond. And pioneering use of IDIS video tech is recognized in a second award category, with Tracey Edwards of Southern Health NHS Foundation Trust being shortlisted as manager of the year. Her work, and her use of IDIS video tech, has helped improve care outcomes for children and young people with complex mental health needs. Improve clinical standards IDIS has been partnering with several leading systems integrators to deliver these projects An ambitious program of video infrastructure upgrades across the Trust’s facilities, using end-to-end solutions from IDIS, began in 2018. The series of projects included both new builds and refurbishments. By ensuring that a complete, high-definition video record of events could be reliably stored and easily searchable, incident investigations were made easier, and that has helped to improve clinical standards. IDIS has been partnering with several leading systems integrators to deliver these projects, companies including Galeco, ISD Tech, and Triple Star Fire & Security. The completed end-to-end solutions have included 12MP fisheye cameras, full HD IR domes, and failover-protected, cyber secure storage. As a result, comprehensive area recording has transformed surveillance - with no events missed and no blind-spots - without the cost of 24/7 live monitoring. Best surveillance solutions Tracey Edwards’ OSPA nomination comes hot on the heels of her being named as Security Manager of the Year in the Security & Fire Excellence Awards. Both accolades also recognize her voluntary contributions to the wider field of mental healthcare security, and her efforts to improve understanding of mental healthcare issues with various police forces. Jamie Barnfield, Sales Director, IDIS Europe, welcomed the latest OSPAs recognition: “IDIS and our integration partners are working hard to deliver the most effective and best value surveillance solutions to our customers. And we are committed to the long-term success of all our projects and to providing the highest standards of ongoing support.”

IDIS is working with systems integrators across Europe to identify and secure video projects in post-COVID growth sectors, including hyperscale and co-location data centers, residential construction, logistics and healthcare. Integrators affected by project delays or cancellations in their established markets are looking to diversify their customer portfolios says the company. In the latest analysis released online it highlights sectors that will offer significant prospects for new video installations and system upgrades, as customers look to expand, to drive efficiency, or to introduce COVID-safe site control measures. Data center market “After a number of project successes across the UK, mainland Europe and the Middle East we are seeing opportunities in some exciting areas,” said James Min, Managing Director, IDIS Europe. “For example, there is currently extraordinary growth in the co-location (co-lo) data center market. Even before the push-effects of COVID-19 this sector was already set to double by 2024 compared to 2018, and that now looks likely to be an underestimate.” Businesses concerned with becoming infection hotspots are looking to increase site monitoring He said there was similar buoyancy in the logistics sector, which continues to be boosted by the rise of e-commerce, and in healthcare where some major video projects are being accelerated, including roll outs for a large NHS Trust due to be completed over the summer. AI video capabilities Businesses concerned with becoming infection hotspots are looking to increase site monitoring, while pressures to drive efficiency are pushing other businesses to leverage the latest AI video capabilities, with new systems and upgrades. “Yet without sector experience these growth markets can be difficult to access,” he added. “So, systems integrators in the UK, Germany and the Netherlands are positioning themselves by partnering with the right vendors, including IDIS.” Seamless technical support House building and residential developments are also seeing strong activity in several areas, with recent government interventions providing a stimulus. IDIS will continue to develop its relationships with main contractors to capitalize on resilience in new build projects - one major development in South East London, making extensive use of IDIS video tech, is due for completion later this month. IDIS already has strong references in these sectors and is encouraging its integration partners to capitalize on emerging opportunities. The company is structured to collaborate closely with systems integrators and end-users, offering benefits including lower total cost of service (TCS) for integrators. Advantages of the single-supplier model include improved sales planning, seamless technical support for end-to-end solutions, and reduced training requirements. New safe working practices IDIS is a very effective collaboration partner, helping to identify upgrade opportunities and new business" Among the companies benefiting from the diversification is systems integrator ISD Tech, which is involved in IDIS projects in the UK and mainland Europe. Managing Director Nicky Stokes commended IDIS’s approach to the market, and to working with partners to support customers long term, which he says is very different to the ‘box shifting’ distribution model: “IDIS is a very effective collaboration partner, helping to identify upgrade opportunities and new business. As well as giving our existing customers solutions that let them adapt to new safe working practices, we are also developing opportunities in new market sectors where IDIS already has a strong presence.” Face mask policy compliance Looking ahead, James Min, Managing Director, IDIS Europe, said the company would be further supporting integration partners by building out solutions to help businesses enforce safe working practice in Q3. “We will be helping them meet new government and industry guidelines with competitive video solutions for applications including building occupancy and density control, social distancing compliance and face mask policy compliance,” he confirmed.