Articles by Andrew Fulton
The access control industry tends to be more conservative when it comes to the adoption of new technology and services for end users, but that doesn't mean that 2019 won't provide a significant amount of progress through emerging trends taking shape in the industry. In addition to the increased adoption and acceptance of the cloud, mobile credentials and biometrics are becoming more mainstream, and integrations between manufacturers will take centre stage. Here, we take a look at these and other trends helping to shape the coming year. Cloud-Based Products We're continuing to see a demand by end-user customers for customized responses to certain actions within an access control system For many access control manufacturers, the core of the business is in more traditional products, with a high percentage of installs continuing to be these kinds of projects. However, over the last couple of years, cloud-based products have emerged as a viable option for customers. We've seen more of a willingness for end-user customers to inquire whether this is an option for them, citing ease of use, remote management, cybersecurity and more as part of their foray into this branch of access control. The cloud has established its reputation as being quicker to install, more flexible for customers to access and manage both their access points as well as the video associated with these doors, and placing less pressure on internal (or in some cases, non-existent) IT teams to help set up and manage an access control system. Mobile Credentials Applications We're continuing to see a demand by end-user customers for customized responses to certain actions within an access control system. For example, if there's an alarm set off during the day along a perimeter, the ability to automatically execute a lockdown and simultaneous email or message to everyone within the building alerting them to the issue is critical. The desire for this kind of flexibility within a system is prompting manufacturers to build new simple to use graphical tools into their systems that allow customized action responses that are proportional to the level of alarm. There's a strong desire by many of today's companies to be able to use mobile phones for access control and as such, manufacturers are either developing their own mobile credentials applications or integrating their systems with these kinds of products. Over the last couple of years, cloud-based products have emerged as a viable option for customers Future Of Biometrics As companies start to ask about whether their facilities are safe enough, they're often more willing to consider access control that takes security to a new level, such as the implementation of biometric readers. Biometrics is getting more usage in professional security applications and many customers want to move away from using physical cards for access control. Manufacturers that don't currently have biometric hardware in place are starting to integrate with readers designed to offer this functionality in an effort to meet the demands of customers. The dramatic rise in facial recognition biometrics is something that will likely shape the future of biometrics as costs start to decrease. While the access control industry is highly fragmented, we're seeing a trend toward increased partnerships and open-platform technology that helps end users achieve the kind of comprehensive security that they desire. Video Management Platforms We're seeing a trend toward increased partnerships and open-platform technology that helps end users achieve the kind of comprehensive security that they desire For example, there are a number of access control providers that are providing paths toward full integration with lock manufacturers and vice versa in an effort to meet the needs of clients who may have purchased locks but a high powered access control system to properly manage them. There's also a large shift toward full integration with video management platforms and access control systems to fully integrate the two into a single, user-friendly experience and give end users more control over both. Additionally, manufacturers are looking to provide customers with a single system that meets the needs they have with regards to video, intrusion and access control. Right now, I don't think there's a system that can fully deliver on the promise of being exceptional at all three, so integrations and partnerships remain important to achieve that end goal. Access Control World An increasing number of end users are realising the holes in the current Wiegand protocols that have been in place since the 1980s, along with the large number of ‘off the shelf’ equipment that's now available to allow outsiders access through readers that operate under these protocols. As a result, in the last decade or so, OSDP has come onto the scene and is growing in popularity. One of the most important steps for access control manufacturers in 2019 will be to listen to customers who are concerned with this vulnerability and work toward fully supporting OSDP in an effort to protect these access control systems. It's an exciting time to be a part of the access control world, as we finally see results from all of the hype centred around the cloud, biometrics, mobile credentials, hacking protection and strong partnerships come to fruition. As 2019 begins, look for these trends to grow in popularity and for manufacturers to really listen to the end-user customer they serve and respond in kind.
A shift toward touchless devices during the coronavirus pandemic has been a boon to the biometrics sector. Another factor in the recent increase in use of biometrics is lower prices, which are a symptom of a maturing market and of new technology capabilities. Increasingly, integration of biometrics with access control and other security systems is expanding use cases and sales numbers. For additional insights, we asked this week’s Expert Panel Roundtable: What are the new trends and opportunities with biometrics (facial, fingerprint, iris and/or voice)?
Vanderbilt, a provider of state-of-the-art security systems, announces the induction of Facial Recognition Terminals with Temperature Detection by ZKTeco into their access control portfolio. These products are touchless technology that enables skin temperature measurement and masked individual identification during facial and palm verification at access points. They interface with Vanderbilt’s ACTpro on-premise and ACT365 cloud-based access control solutions, and communicate with the systems via a Wiegand output. Introducing mandatory requirements “Through this touchless technology, skin temperature acts as the credential, thus making this a crucial addition to the Vanderbilt portfolio during the current pandemic,” cites Ross Wilks, Head of Marketing Communications at Vanderbilt. “Additionally, as countries begin to introduce mandatory requirements for citizens to wear masks, this touchless technology can detect if someone is or isn’t wearing one.” Paul McCarthy, Product Manager at Vanderbilt, outlines the technical strengths of the products. “They have a read range of 0.6 F / 0.3 C accuracy at 18 inches,” says McCarthy. Facial recognition capability Ultimately the goal of adding these terminals to the Vanderbilt portfolio is to help tackle hygiene concerns “The terminals have a straightforward, intuitive interface to set temperature thresholds and collaborate with the environment around it. Protocols can be set to prevent access if a mask isn’t being worn, or if the temperature of the visitor is above the threshold.” McCarthy further explains that facial recognition capability has reached a new height in the biometrics technology industry. For example, the Facial Recognition Terminals with Temperature Detection contains a maximum of 30,000 facial templates and up to 5000 palm templates, depending on the model selected, and a recognition speed of less than 0.3 seconds per face. Ultimately the goal of adding these terminals to the Vanderbilt portfolio is to help tackle hygiene concerns. Facial recognition terminals “For instance,” cites Andrew Fulton, Director of Business Development for Access Control at Vanderbilt. “A hospital can check when a staff member has their mask fitted and is not above the normal skin temperature limit before granting them access. This feature makes it not only an ideal product for hospitals, but also factories, schools, commercial buildings, airports, stations, and other public areas.” The addition of the Facial Recognition Terminals with Temperature Detection into the Vanderbilt portfolio allows the company to continue providing its customers with smart and reliable strategies to help create a safer environment for staff and visitors during this unprecedented time.
In the first of Vanderbilt and ComNet’s upcoming webinar series, the ACRE companies will be tackling the topic of card cloning and reader hacking in access control. The webinar takes place on Wednesday 22 April, at 10 am (CET) and will last 45 minutes. The host of the webinar is Andrew Fulton, Director of Business Development for Access Control at Vanderbilt. “During this webinar, I will discuss and demonstrate the issues surrounding card cloning and reader hacking in the access control world today. I’m sure that some attendees will be shocked as to how easy even some of the more secure products can be compromised,” outlines Fulton. Access Control I look forward to you joining me on Wednesday morning for this in-depth discussion" “I will cover the latest threats and techniques, as well as solutions to the problem - some simple and low cost, others more complex and complete solutions. I will also make recommendations on the type of cards and readers that you should use to ensure you end up with the most secure offering today, and not something that you soon realize has been compromised.” Andrew Fulton, Director of Business Development for Access Control, Vanderbilt. “I look forward to you joining me on Wednesday morning for this in-depth discussion,” Fulton concludes. Electronic security industry Andrew Fulton is an experienced senior leader in the electronic security industry. As a co-founder of CEM Systems, he has over 30 years’ experience in access control products sold into the most complex situations worldwide. During this time, he has covered a broad spectrum of roles including software and product design, sales, and CEM Managing Director (before its acquisition by TYCO.) After continuing in global access sales in TYCO for 14 years, he has spent the last three years at Vanderbilt - initially as head of product management for access control before moving internally to Director of Business Development for Access Control. With in-depth valuable knowledge, particularly within aviation, gaming banking, and infrastructure security systems, Andrew has a great insight into the changing needs of current access control products, including secure credentials. Card and reader cloning Takeaways attendees can expect: Get the latest updates in card and reader cloning and hacking. Know what cards and readers are most secure going forward. Understand how to make the transition from insecure to secure cards and readers simple. When: Wednesday, 22 April at 10 am (CET) Duration: 45 minutes
Vanderbilt, a provider of state-of-the-art security systems, has integrated the Aperio wireless locking technology from ASSA ABLOY Access Control with its new ACT Enterprise platform. The decision by Vanderbilt to integrate products from ASSA ABLOY Access Control’s Aperio portfolio with ACT Enterprise will enable customers to easily add mechanical locks to their access control system. Offered at an affordable price, Aperio ensures users require minimal additional hardware to upgrade their premises to wireless access control. With the latest version of ACT Enterprise available, the system includes a rules mapping engine and a smartphone app that enables users to stay in control of their facilities’ access control requirements from the palm of their hand. Intelligent And Intuitive Solutions One of the newest ASSA ABLOY products that the ACT Enterprise platform is compatible with is the Aperio H100. Launched only last year, the Aperio H100 is a stylish, slim door handle that can be retrofitted to almost any interior door. Requiring no drilling or wiring to install, the Aperio H100 has been designed to complement most modern commercial office environments, and works with common European and Scandinavian mortise locks, in wooden, steel, tubular frame or glass doors with standard lock cases. The security systems market is moving towards more intelligent and intuitive solutions, which require only one-time data entry for users" Andrew Fulton, Head of Access Control Product Line at Vanderbilt, said: “The security systems market is moving towards more intelligent and intuitive solutions, which require only one-time data entry for users, permissions, configuration and system behavior.” Cost-Effective Access Control Installations “To meet this demand, we made the decision to integrate our ACT Enterprise access control solution with ASSA ABLOY Access Control’s Aperio products. These have an excellent reputation in the market for being a reliable, trusted and high-performance access control range. We believe that ACT Enterprise’s integration with Aperio will provide our customers with faster, more cost-effective access control installations while enhancing our functionality and reach in the market.” David Smyth, Regional Sales Manager at ASSA ABLOY Access Control, added: “As a leading security systems provider, we are thrilled to integrate our Aperio technology with Vanderbilt’s newest access control platform. Helping commercial businesses to quickly and conveniently implement an intelligent access control system across their site, our battery-operated Aperio innovations are fast to install, dependable and offered in a stylish, contemporary design.”
Vanderbilt, a provider of state-of-the-art security systems, announces the release of the latest version of ACT Enterprise. The new updates to the access control software were previewed at the IFSEC tradeshow in London in June and received a wave of positive feedback from visitors. These new features include integration with Vanderbilt’s award-winning SPC intrusion system, a rules mapping engine, and a smartphone app. Outlining the versatility of the new ACT Enterprise feature set, Ross Wilks, Vanderbilt’s Head of Marketing Communications, starts off: “Our Apple and Android compatible apps mean real-time monitoring, user management and administration from your smartphone. You can enable and disable alarms, lock and unlock doors, authorize users and check who’s in and who’s out – wherever you are. Security has never been more convenient, and you’ve never been more in control.” Integration is a key priority, with significant focus placed on enhancing Vanderbilt’s functionality and reach in the market" Significant Focus The ability to integrate with SPC further highlights the depth that the new feature set brings to the product’s strength. “Integration is a key priority, with significant focus placed on enhancing Vanderbilt’s functionality and reach in the market. As such, Vanderbilt’s SPC intrusion system now interfaces into the Vanderbilt ACT system,” outlines Andrew Fulton, Head of Access Control Product Line at the company. “Now on one screen you can have high-quality graphical maps showing all access and alarm points from both systems and you can control all devices with the click of a button,” summarizes Fulton. Intrusion System Events One of the key features is the ease-of-use and simplicity of ACT Enterprise’s rules mapping to enable advanced configurations of triggers. These can be actioned on events such as system input and output change, and card swipe outcomes across the access control system as well as other elements of an integrated system such as intrusion system events. The ACT Enterprise rules mapping engine offers the customer an intuitive method to create rules based on access control events and Boolean logic" “The ACT Enterprise rules mapping engine offers the customer an intuitive method to create rules based on access control events and Boolean logic,” states Michael Moyna, Technical Product Marketing Manager at Vanderbilt. “It does this by permitting the creation of logical relationships between system elements through a drag-and-drop interface.” Rules Mapping Engine “For the end user,” explains Moyna, “the addition of rules mapping ensures that system interactions can be seamlessly introduced on a system-wide basis, thereby enabling a higher level of added value to be realized, both for security and business-based functionalities,” he concludes. The ACT Enterprise rules mapping engine ensures intuitive, easy-to-use I/O management for trigger detection with compatible devices. These devices are usually attached to a door or an automated electrical that closes the circuit on the I/O unit. When this circuit is closed, an alarm is sent over the network and that is captured by ACT Enterprise. ACT Enterprise will be featured at Security Essen 2018, Sept. 25-28, in Essen, Germany, in Hall 6, Stand 6D90
Vanderbilt, a provider of state-of-the-art security systems, announces the release of its new VR mullion card reader. Designed for today’s bright, clean interiors, Vanderbilt’s VR mullion card readers are easy to install, use and maintain. The reader, with keypad, maximizes the user interaction with arming, access and messaging that results in enhanced user interaction ‘at the door’. "One of the really nice design features we have implemented with these new readers," starts Ross Wilks, Head of Marketing Communications at the company, "is that when the light bar is in rest mode, it can be configured to appear in a colour that suits the building’s interior design, or even the company’s corporate colours. There is also automatic mood lighting to ensure the readers are not too bright when it is dark. Subtle design features like that are why we feel the Vanderbilt VR mullion card readers are the slickest on the market," finishes Wilks. One of the key features in this new release from Vanderbilt, is the inclusion of the highly secure OSDP Highly Secure OSDP All models of the readers have three indicator LEDs and a multi-tone buzzer for audio verification. A multi-color light frame enforces access status information. This can be configured to follow the indicator LEDs or any number of different options. Display brilliance is set automatically by a built-in light sensor. Aesthetics aside, one of the key features in this new release from Vanderbilt, is the inclusion of the highly secure OSDP (Open Supervised Device Protocol) in the readers to help combat people hacking communications. High-Security Option "90 percent of all access control cards in the industry today are easily copied and cloned," states Andrew Fulton, Head of Access Control Product Line at Vanderbilt. "Copied credentials, fake credentials, and card cloners can easily be ordered on the internet. This has created the growing realization that most access control ID systems are therefore totally open to being compromised and seriously vulnerable to attack," he explains. "Our solution to these latest hacking vulnerabilities offers a true high-security option that not only secures the cards and readers but also uses the latest OSDP to ensure that sniffing devices cannot be installed behind the reader or along the communications path," Fulton concludes. The readers are manufactured with a high-quality zinc casted metal frame for extra durability and quality" Extreme Weather Conditions Designed to work with all of Vanderbilt’s systems, including SPC, Omnis and ACT, they are also vandal resistant and tamper protected. "Our mullion readers were designed to perform in even the harshest environments. They have been successfully tested to withstand extreme weather conditions, varying from -40c to +70c. The readers are manufactured with a high-quality zinc casted metal frame for extra durability and quality, and have been tested to withstand 5 joules, a feat you just won’t get with plastic readers," summarizes Wilks.
Vanderbilt, a global provider of state-of-the-art security systems, announced that it would showcase the latest version of ACT Enterprise at Security Essen 2018. Along with demonstrations of the access control software solution, visitors to Security Essen can explore the full range of products that Vanderbilt has to offer at Stand 6D90, with a significant focus on increased integration within the company’s products and with third-party systems. The latest ACT Enterprise features, which include integration with Vanderbilt’s award-winning SPC intrusion system, a rules mapping engine, and a smartphone app, were previewed at the IFSEC tradeshow in London in June and received a wave of positive feedback from visitors to the show. Apple & Android Compatible “Our ACT Enterprise Apple and Android compatible apps mean real-time monitoring, user management and administration from your smartphone. You can enable and disable alarms, lock and unlock doors, authorize users and check who’s in and who’s out – wherever you are. Security has never been more convenient, and you’ve never been more in control,” states Andrew Fulton, Head of Access Control Product Line at Vanderbilt. The use of rules mapping simplifies the implementation of more complex events/alarms and associated actions for the installer/integrator" ACT Enterprise’s Rules Mapping One of the key features is the ease-of-use and simplicity of ACT Enterprise’s rules mapping to enable advanced configurations of various system inputs and outputs across the access control system, as well as integrated video and intruder elements of an integrated system. “The use of rules mapping simplifies the implementation of more complex events/alarms and associated actions for the installer/integrator, by permitting the creation of logical relationships between system elements via a drag-and-drop interface. For the end user, the addition of rules mapping ensures that system interactions can be seamlessly introduced on a system-wide basis, thus enabling a higher level of added value to be realized, both for security and business-based functionalities,” outlines Michael Moyna, Technical Product Marketing Manager at Vanderbilt. ASSA ABLOY Aperio Integration Integration will continue to be a priority, with a significant focus being placed on technology partnerships that enhance Vanderbilt's functionality and reach in the market. On top of ACT Enterprise's integration with SPC, the solution now integrates with Assa Abloy Aperio wireless components as well. In addition, the much-touted SPC-Milestone plugin will be on display. This plugin enables users to control SPC from within the Milestone system. The plugin is aimed at improving the customer experience by providing a bi-directional communication strategy with the enhancement of a robust surveillance solution in line with the ethos of “the customer first." The SPC Milestone plugin features options such as filters for event transmissions, remote interaction based on customizable command profile, while ATS/ATP logs offer transparent communication.Vanderbilt’s newly released SPC Wireless devices, which include detectors, panic buttons, fobs, and a transceiver, will also be on show at Security Essen SPC Wireless Security Devices Vanderbilt’s newly released SPC Wireless devices, which include detectors, panic buttons, fobs, and a transceiver, will also be on show at Security Essen. The devices are discreet and tasteful in design with sleek and modern lines to complement the interior styles of many environments, such as retail stores and apartment buildings. This range of products was designed in response to growing consumer IoT trends, and as a result, presents a significant revenue opportunity for installers in boosting their SPC portfolio offering. “Installsation for Vanderbilt's SPC Wireless devices were designed to be hassle-free. In contrast, a wired solution can take, at a minimum, a day’s work fitting cable. By reducing time on site, Vanderbilt’s SPC Wireless can enable installers to get more work done elsewhere, essentially meaning more profits from more jobs,” explains Ross Wilks, Head of Marketing Communications at Vanderbilt. Vanderbilt will also be sharing its expertise in Software-as-a-Service solutions, with “how-to” demonstrations on ways that installers can get the most out of the company’s award-winning solutions, ACT365 and SPC Connect.
Vanderbilt, a global provider of state-of-the-art security systems, announced that it will preview the upcoming ACTEnterprise access control solution at this year’s IFSEC International, June 19-21, at ExCeL London. Along with demonstrations of the solution, visitors can explore the wide range of products that Vanderbilt has to offer at Stand F305, with a significant focus on increased integration both within and with third-party systems. The latest version of ACTEnterprise will be released in August, but visitors can see the new feature sets in action on the show floor. These additions include integration with the Assa Abloy wireless product range, a rules mapping engine and PoE Ultra, and an ACTEnterprise app. The smartphone app offers ultimate flexibility for users in any application environment and ensures convenient connectivity to the system day or night" Connectivity At Any Point Of Time Outlining the versatility of the new ACTEnterprise feature set, Michael Moyna, Technical Product Marketing Manager at Vanderbilt, explains: “The smartphone app offers ultimate flexibility for users in any application environment and ensures convenient connectivity to the system day or night. Key holders no longer need to visit their premises out of hours, with quick access to the pulse of the system, notifications, cardholders and doors actions can be administered from the palm of their hand.” Further explaining the depth that the new ACTEnterprise feature set will bring to the product’s strength and depth, Andrew Fulton, Head of Access Control Product Line at the company, expands on the benefits of the latest version: "At Vanderbilt, we put high stock in being agile, adaptable, and dependable. In 2018, the market trend for physical, logical, and intelligent automatic configuration is increasing, with customer expectation leaning toward one-time data entry for users, permissions, configuration, and system behavior. Cost-effective Integration Solution “As such, Assa Abloy Aperio wireless components now integrate into the Vanderbilt ACT system. Moreover, the wireless functionality of the Aperio components are faster to install, meaning a cost-effective solution for adding mechanical door locks to an existing system, as well as requiring minimal additional hardware,” concludes Fulton. Integration will continue to be a priority, with significant focus being placed on technology partnerships that enhance Vanderbilt’s functionality and reach in the market. On top of ACTEnterprise’s integration with Assa Abloy, the solution also interfaces with Vanderbilt's award-winning intruder detection system, SPC. In addition, the much-touted SPC-Milestone plugin will be on display. The SPC Milestone plugin features options such as filters for event transmissions, remote interaction based on customisable command profile Bi-directional Communication Strategy This plugin enables users to control SPC from within the Milestone system. The plugin is aimed at improving the customer experience by providing a bi-directional communication strategy with the enhancement of a robust surveillance solution in line with the ethos of ‘the customer first’. The SPC Milestone plugin features options such as filters for event transmissions, remote interaction based on customisable command profile, while ATS/ATP logs offer transparent communication. Vanderbilt will also be sharing its expertise in Software-as-a-Service solutions, with ‘how-to’ demonstrations on ways that installers can get the most out of the company’s award-winning solutions, ACT365 and SPC Connect. The SPC Connect or ACT365 solutions require no server specifications, no SQL, and no complicated network routing Benefits For The Security Installers "We understand the issues our customers' face, and our solutions are designed to meet these needs," states Pauline O'Riordan, Head of Intrusion Product Line at Vanderbilt. "Software-as-a-Service solutions have many obvious benefits to end users. But let's not forget the wealth of benefits these solutions bring to an installer's business. Take for instance the benefits of selling our SPC Connect or ACT365. “These solutions require no server specifications, no SQL, and no complicated network routing. All diagnostics, technical issues, and servicing can be carried out from a web-based portal or smartphone. Plus, they provide the opportunity to earn recurring revenue by charging the customer for hosting, additional customer service and providing fully managed security services,” states O’Riordan. IFSEC takes place in London June 19-21. For more information on Vanderbilt’s attendance at IFSEC 2018, visit https://vanderbiltindustries.com/events/ifsec-2018.
CEM IP card readers were installed throughout the building, including S610f fingerprint card reader The Ministry of Finance, Nigeria oversees various financial and economic affairs of the federal government of Nigeria including managing, controlling, and monitoring all federal revenues and expenditures. To provide high-end security to this prestigious site, CEM’s AC2000 access control was selected and installed by CEM Approved Resellers Acti-Tech Ltd. Introduction AC2000 offers the Ministry of Finance a fully integrated and comprehensive access control, alarms processing, and photo ID badging system. The system comes with a suite of applications including AC2000 VIPPS (Visual Imaging and Pass Production System) which the Ministry of Finance found particularly beneficial. AC2000 VIPPS allows the Ministry of Finance to design their own ID badges and issue over 1500 permanent and temporary ID cards to staff and visitors. Solution CEM IP Card Readers A range of advanced CEM IP card readers were installed throughout the building, including the CEM S610f fingerprint card reader. The S610f fingerprint reader offers increased security by providing three levels of identity checks – ID card authentication, PIN check and fingerprint verification. The reader allows the Ministry of Finance the opportunity to add an additional layer of biometric security where necessary. Featuring a controller, card reader and fingerprint solution in one device, the S610f is a fully integrated biometric and access control reader that is used as part of the AC2000 system. Fingerprint templates are captured on the AC2000 enrollment station at the same time as a cardholder’s personnel details and images are captured and are then saved to the AC2000 server. Cards can then be issued and biometric templates distributed via the access control network, eliminating the need for an additional biometric network and software enrollment process. The S610f offers advanced features such as an LCD to display user messages such as ‘Access Granted’, ‘Card Expiring’, and ‘Wrong TimeZone’. S610f also uniquely features an internal database enabling intelligent decision making at doors at all times; even when communication has been temporarily lost with the host system. CEM Power Over Ethernet Solution “Utilizing CEM’s advanced range of hardware, the Ministry of Finance also chose CEM’s Power over Ethernet Plus solution, the first of its kind in the industry” said Andrew Fulton, Business Development Director, CEM Systems. The CEM DIU 230 (Power over Ethernet Plus Door Interface Unit) eliminates the need for both a main connection and a local power supply to the door. Utilizing Ethernet infrastructure throughout the Ministry of Finance, the DIU 230 supplies sufficient power via the same Cat 5e/6 cable that powers CEM card readers, as well as reliably powers double magnetic locks that secure the doors. “CEM Systems offered great support throughout the project and provided an excellent solution to secure the Ministry of Finance. The fully integrated solution will allow the premises to run effectively and efficiently with the highest of security measures” said Peter Madu, Managing Director, Acti-Tech
emerald touch screen reader and controller provide clear visual color image indicating card’s status Introduction Whether you’re a frequent international traveler or only use your passport occasionally, chances are, you’ve traveled through London’s Heathrow Airport. This can be said with good reason: LHR has the highest number of international passengers in the world. In 2013 alone, 66.5 million international passengers traveled through Heathrow Airport. With 190,000 daily passengers and more than 76,000 employees, the airport is considered a small city within a city. Processing over 250,000 people per day means the airport must look for new ways in which to maintain operational efficiency while still meeting stringent, and ever-changing security considerations, all while keeping its employees and passengers safe. The Challenge As one of the biggest airports in the world, Heathrow Airport employs more than 76,000 people, all of who need to pass through various levels of security to get to and perform their jobs. Even before employees come into contact with the airport’s many visitors, they need to pass through behind-the-scenes restricted areas that are manned by security staff, in order to access cargo areas, runways, sales areas and other places within the airport. The airport must protect its employees and passengers, all while moving thousands of people through its doorways and in and out of its planes. The airport has been working with Tyco Security Products for the last 20 years, using solutions from CEM System to secure the airport’s five terminals with a combination of its AC2000 product line and software modules. AC2000 Airport, an aviation specific management system, is used to protect staff, aviation equipment such as air bridges and luggage carousels, and millions of passengers each year. Recently, Heathrow Airport wanted to increase its security specifically in its ID center, as well as around Heathrow’s Campus, where cargo, staff and crew are processed before gaining access to the airport proper — an area where the highest level of security is required. The Solution To enhance the security screening process of employees, Heathrow recently implemented CEM System’s emerald touch multi-functional screen terminals in the airport’s ID center and on Heathrow’s Campus. emerald, which is a touch screen reader and a controller combined, provides security staff with a clear, visual, color image indicating a card’s status, i.e. access denied or access granted. In addition, it provides real-time information on scheduled visitors, systems alarms and even information more directly related to time and attendance functions, such as first and last swipes for a card. With employment changes being made on a daily basis, AC2000 keeps track of details for each person, so those whose privileges have or soon will expire are easily identified. Time-savings are enhanced through the ability for users to change a PIN without having to contact the system operator. “As an intelligent device, emerald goes beyond securing premises; it empowers users, improves overall business needs and increases operational efficiency” said Andrew Fulton, Senior Director of Global Sales, CEM Systems. He continued “emerald is truly revolutionizing the security industry, providing a whole new access control experience.” CEM Emerald Touch Multi-functional Screen Terminals At Heathrow Airport, there are more than 4,000 readers from CEM Systems installed. In addition, the airport relies upon portable, hand-held card readers from CEM Systems for use at remote sites or for airport roaming security. Featuring a touch screen reader, controller and intercom system in one, the emerald multi-functional touch screen terminal allows data normally only available on the access control client PC to be accessed locally and securely at the door. Real time security information and statistics such as card status, scheduled visitors, top system alarms and most recent alarms on the terminal can be accessed using emerald. The availability of this data can be restricted using cardholder privileges. emerald also has the ability to display rotating advertisements or information announcements. This feature can be used to display Health & Safety notices or company updates, as well as advertisements that businesses can use to assist in revenue generation. Entry Checklist Mode enables emerald to display a sequence of images and questions relating to business requirements such as Security or Health & Safety, which users must answer positively before the door will open. If the employee answers No to any of the mandatory questions the door will not open. This enables the business to enforce their Health & Safety Policy at the edge of their access control system. Beyond being a security device, emerald can be used to disseminate information. For example, instead of issuing memos and having meetings, the new terminals can display company updates and even advertisements, the latter of which can help offset some of the cost. Now with the multi-functional touch screen terminal installed throughout Heathrow Airport, the airport has greatly improved the security screening of its employees and enhanced the security capabilities and processes building-wide.
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