Viakoo, the award-winning provider of service assurance and management solutions for physical security and IoT/OT systems, highlights the effectiveness of its Service Assurance Manager (SAM) solution for reducing downtime of IoT security systems, such as video and access control, and providing organizations the highest level of security possible.
SAM effectively ensures every device on the network is visible and performing as expected to reduce system interruptions and maintain continuous security operations. Viakoo’s SAM platform is available for demonstration at the ISC West conference, booth #32047.
Automated solution
The Viakoo SAM platform is the first and market-leading solution to automatically confirm that a network’s physical security devices are operating properly and continuously. Unlike IT monitors, the individual device “self-test health checks”, video content managers, and proprietary device management systems that don’t scale, SAM automates many operational processes, diagnosing problems and providing security professionals with a plan to fix any identified issues.
SAM is designed to be either used directly by physical security system operators or delivered as a service by integrators and managed security service providers (MSSPs).
Video verification and integration
Service Assurance Manager can assure a variety of IoT devices, including those associated with video security systems"
“What is unique about the Service Assurance Manager is its ability to assure a variety of IoT devices, including those associated with video security systems,” said Bud Broomhead, CEO, of Viakoo.
“For example, SAM solves the issue of missing video by proactively verifying the performance and integrity of video data, diagnosing any problems, and informing users on how to remediate the problem. This is key in providing critical video evidence and substantiating video retention compliance during a regulatory audit.”
Digital Twin model
Viakoo SAM provides setup, deployment, and reporting functions that deliver management efficiencies to teams of all sizes. The platform can be deployed within minutes using a cloud-based SaaS offering or deployed on-premises.
SAM is built on a Digital Twin model, enabling detailed reporting, metrics, and data analysis tools to fully understand an IoT environment.
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