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Verint® Systems Inc. will host a webinar on Thursday, July 16, during which a panel of speakers will discuss how banks can take the best approach to welcome customers back into their branches as businesses begin to reopen.

While some speculated that branch banking might disappear altogether, demand for banking services has not wavered; just 3% of Americans say they would stop using branch banking entirely in the aftermath of the pandemic.

July 16, Reopening the Doors: Addressing Compliance, Health, and Community-Focus Areas for Financial Organizations.

Security, health and safety consideration

In this webinar, panelists will address the legal considerations, new regulations and the critical factors for developing a return-to-work plan that balances security, health, and safety. Speakers will discuss the current state of the financial industry and how banks can take the best approach to welcome customers back into their branches. Panelists include:

  • Kirk Monroe, Executive Vice President, Executive Director of Lending Services, Vectra Bank
  • Sarah Auchterlonie, shareholder at Brownstein, Hyatt, Farber, and Schreck
  • Allison Gambill, Litigation Attorney at Brownstein, Hyatt, Farber, and Schreck
  • Ian Kildow, Financial Fraud Investigative Supervisor at the Colorado Office of the Attorney General, Department of Law

"As a trusted partner to financial institutions throughout North America, we have a responsibility to help organizations plan for and adapt to the reopening of branches," says Verint’s Matt Tengwall, Vice President and General Manager, Fraud and Security solutions. "This webinar is designed to provide banks and credit unions with timely information as they evaluate the processes, timelines and guidance needed to help ensure a safe and healthy environment."

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