SALTO Systems has been selected to provide a smart access control solution for Venture X, a modern workspace community located in Chiswick Park, West London. This business hub, with great transport links into Central London and Heathrow Airport is home to some of the best companies working in the oil and gas, media, entertainment, technology, food and drink, and health and beauty markets.

It comprises 1.8 million sq. ft of award winning accommodation, arranged as a necklace of 12 office buildings. Each building faces the Park's 'inner garden' with a featured two-tier lake, waterfall, decked boardwalk, pathways, events space and landscaping. Chiswick Park also houses over 45,000 sq. ft of retail including the on-site Virgin Active gym, restaurants, convenience stores and an ever-changing array of pop-up traders and street-food vendors.

Cutting edge sustainable building development

Hot desks offer 24/7 access to common working areas (hubs) including phone booths and high speed Wi-Fi

Part of the globally renowned, Venture X United Franchise Group, Venture X provides a brand new inspiring, diverse, and collaborative working environment that is so much more than just shared office space.  Housed in a cutting edge sustainable building development, which includes solar fins, it offers a place where individuals and businesses can lease hot desks, private desks or private offices.

Hot desks offer 24/7 access to common working areas (hubs) including phone booths and high speed Wi-Fi. Private desks add a Cat 6 Ethernet port, meeting and board room access, a business address with incoming mail handling, lockable office space and a private locker. Private offices top the package by proving all the previous offerings but in a fully furnished office space including SALTO access control.

Modern locking solution

With some 30 internal office and meeting room doors to secure, Venture X was looking for a technologically modern locking solution that would satisfy the needs of both the business and its customers. Key requirements were the ability to grant access rights instantly for new customers and revoke them in real-time for former customers.

No hassle, costs or security issues with mechanical keys were wanted. They needed an audit-trail overview of who accessed which door at which time. Flexibility allocating office space, meeting rooms etc on a day to day basis as required. Easy meeting and conference room access, and finally, easy, wire-free installation without software installation and IT configuration.

SALTO KS Keys as a Service cloud locking

To meet these needs, SALTO’s KS ‘Keys as a Service’ cloud based locking solution was recommended. This provides a flexible access control management system that requires no software installation or the added expense of a fully-wired electronic product. All that is needed is an online device with an Internet connection.

Providing end users with cloud-based SALTO KS Keys as a Service reduces cost and almost eliminates the need for maintenance. Highly secure, thanks to its 2-factor-authentication and 128 bit AES encryption; it provides flexibility, scalability, reliability, and the ability to manage access control from any Internet platform.

Remote door locking solution

One of the key need was a product that offered both a card and mobile app solution to remotely open doors"

Venture X Director Andrew Ross comments “When you’re providing a working and meeting environment for entrepreneurs, and business people and large corporates, many of whom will be involved with technology businesses, security, efficiency and design were all essential aspects of the brief when we selected our preferred access control solution.

He adds, “One of their key requirements was a product that offered both a card and mobile app solution that would enable the members to remotely open doors, i.e. for customers, tradespersons or postal deliveries to gain access for example without the need for a staff member to be physically present in the building."

Electronic access control

Ross added, “Another feature wanted was office mode, so instead of having to present an access card or smart phone app to a door every time someone used it, the door would function just like a normal door during pre-set times but auto lock when  required."

Andrew further said, “The SALTO KS now installed meets those requirements and gives comprehensive 24/7 access control that covers our entire property. They are looking forward to utilizing SALTO KS across the new Venture X locations that are in development for 2020 and 2021.

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version

In case you missed it

Sanitization, Safety And Getting Back To Business
Sanitization, Safety And Getting Back To Business

You are not alone: operators everywhere are asking themselves what are they going to do? How are they going to get back to business, and fast? How are they going to cost-effectively operate with all the new safety requirements that have arisen as a result of COVID? How are they going to ensure it all gets done for the safety of customers and staff? How are they going to protect their brand from the negative exposure of being identified as a property with a reputation for COVID? The economic impact of COVID is expected to hit brick and mortar businesses the worst, as their businesses are dependent on people being physically present. According to a recent report by RBC, it is estimated that 70% of Americans expect to avoid public spaces, 57% of Canadians will be unwilling to attend conferences without a vaccine and 63% of people will prefer to drive vs fly.  This means, that for those of you in the business of travel, conferences, co-working spaces, retail stores, museums, art galleries, restaurants, sports arenas, hotels, cruises, airlines, resorts, theme parks, long-term care, education, etc. in the blink of an eye your approach to on-site safety just changed. To ensure your property is safe and secure, it is no longer just about access control, video surveillance and intruder alarms; it is also about sanitisation To get back to business and operating at full capacity after COVID, operations must find a way to eliminate the fear, uncertainty and doubt in the minds of their customers and employees. The affect of COVID-19 on safety and security To safely get back to business, the Centers of Disease Control and Prevention (CDC) emphasis that all operations need a pandemic response planJust like cybersecurity has had a direct impact on the IT strategy and budget, COVID will have a direct hit on the operations strategy and budget. To ensure your property is safe and secure, it is no longer just about access control, video surveillance and intruder alarms; it is also about sanitization, the lines between the security and maintenance just blurred. From customers, to employees, to government regulators, to management, the focus is now on operations and the sanitization policies, procedures and actions of the team. To put this change of priority into perspective, six months ago, sanitisation was not top of mind for people. Why, because it was not a life or death issue, we had other first world problems to garner our attention. From an operations perspective if we enabled a sanitization issue to become significant enough to impact the safety of customers and staff and therefore the brand, then that was an operational choice versus a mistake. Standards for sanitisation  Just like cybersecurity has had a direct impact on the IT strategy and budget, COVID will have a direct hit on the operations strategy and budgetThe issue is, today while the operating priority of sanitization has significantly increased, it is not measured and managed to the same standard as the other safety and security concerns across a business. Also, important to consider, while people may not hold an operation liable during this first wave, we can guarantee they are not going to be as understanding during the second wave or a future pandemic. To safely get back to business, the Centers of Disease Control and Prevention (CDC) and the Occupational Health and Safety regulators emphasis that all operations need a pandemic response plan and should follow these simple guidelines: Develop your plan Implement your plan Maintain and revise your plan While this sounds simple enough, keep in mind that requirements are constantly evolving and will continue to do so for the foreseeable future, or at least until all the research is in. To create an emergency response plan for a pandemic, properties must first determine what needs to be sanitized. The current requirements dictate that most surfaces and objects will just need a normal routine cleaning, it is only the frequently touched surfaces and objects like light switches and COVID has changed the game and made the digital transformation of operating procedures not a ‘nice-to-have’ but a must-havedoorknobs that will need to be cleaned and then disinfected to further reduce the risk of germs on surfaces and objects. The challenge is when you step back and consider what people touch in a day; the list quickly grows. After only 30 minutes, I easily came up with a list of over 60 items that one could call ‘high touch’! If you think about it, the list is extensive; telephones, doorknobs, drawer handles, counters, pens, keypads, computers, etc. and the list is only going to get longer as the research comes in.   The challenge is when you step back and consider what people touch in a day; the list quickly grows Operating efficiency  If we don’t change our ways, not only will we be doomed to continue making the same mistakes, but we will continue to be lost in paper and filing cabinetsTo scope the impact on operations as part of the plan, we must then find and identify all of those high touch things across the property. If we then combine that with the fact that CDC requires that all high touch locations must not only be cleaned more often, but that they also require that each location is first cleaned with soap and water, and then disinfected for one minute before finally being wiped down. This means a one-minute task just turned into a 4-minute task, that must now be completed multiple times a day. From a resourcing perspective this adds up quickly, and operating efficiency must be a priority. Not to mention it is going to get very complicated to measure and manage especially. Post COVID rules Getting back to business is going to be complicated; lots to do, lots of moving parts and no technology to help. The fundamental challenge to keep in mind is not that the sanitization requirements have evolved, the real issue is that for most businesses this area has been left unchanged for generations. Still today most rely on checklists, logbooks and inspections to manage the responsibilities of our front-line workers, which might have been fine before COVID. Post-COVID the rules have changed and so should the approach to managing physical operating compliance on the front lines. COVID like most physical operating requirements is tactical, detailed and specific; broad strokes, the honor system and inspections are not going to cut it. The digital transformation  COVID has changed the game and made the digital transformation of operating procedures not a ‘nice-to-have’ but a must-have. If we don’t change our ways, not only will we be doomed to continue making the same mistakes, but we will continue to be lost in paper, filing cabinets filled with checklists, never to be seen again. Only with the right data can we significantly improve the operational decisions necessary to accelerate our return to full operating capacity. At the end of the day, to fully recover, operations must eliminate the fear, uncertainty and doubt in the minds of customers and employees, only then can we really get back to business.

Which Security Technology Is Most Misunderstood, And Why?
Which Security Technology Is Most Misunderstood, And Why?

The general public gets much of its understanding of security industry technology from watching movies and TV. However, there is a gap between reality and the fantasy world. Understanding of security technologies may also be shaped by news coverage, including expression of extreme or even exaggerated concerns about privacy. The first step in addressing any challenge is greater awareness, so we asked this week’s Expert Panel Roundtable: Which security industry technology is most misunderstood by the general public and why?

Lessons Learned With Vanderbilt: How Have You Adapted To The COVID-19 Pandemic?
Lessons Learned With Vanderbilt: How Have You Adapted To The COVID-19 Pandemic?

With the postponement of tradeshows and events due to the effects of COVID-19, Vanderbilt and ComNet have taken their high quality, innovative solutions online, directly to their customer base. Through an Online Events and Training resource, you can stay connected with the brands’ top resources and products, as well as join upcoming product webinars hosted by their in-house experts. With a majority of the world currently working from home, businesses must respond to this changing landscape. As such, Vanderbilt and ComNet have turned to online resources to share new product demonstrations and other company news. One cornerstone of the ACRE brands approach was the launch of their Online Events and Training resource page. Ross Wilks, Head of Marketing Communications at Vanderbilt, credits this online resource as the anchor to their communicative success with customers at present. “Through weekly webinars delivered by our in-house experts, Vanderbilt and ComNet have embraced more virtual opportunities to continuously communicate to our customers regarding our latest and most relevant products,” he says. “To date, our webinars have covered a wide range of industry topics such as Why Physical Security and Cloud go together, and The most recent developments in card cloning and reader hacking. Attendance to these online events has proved popular and effective in keeping communication with our customer base open and engaging.” Each webinar ends with a Q&A section, as well as follow-up articles on the most asked questions, plus recordings of the webinars being made available to attendees. As such, the webinar approach has proven a receptive approach for Vanderbilt and ComNet. The Online Events and Training resource acts as a one-stop-shop for all virtual information. Overall, the page outlines the brands’ value-added resources for customers, including the ability to request a remote product demonstration, the availability of free online training, 24/7 access to the Vanderbilt webshop, plus the aforementioned weekly webinars. Vanderbilt and ComNet’s business mantra is built on a foundation of customer-focused core values such as empowerment, collaboration, and high performance and Wilks credits this mentality with their ability to keep information flowing to their base during the present pandemic. “The ACRE brands moved early to kick-start online webinars and ramp up awareness of their already existing online training and shopping options. Now more than ever, it is important to keep customers up to date on the latest offerings,” Wilks explains. “Our commitment has always been to make their customer’s security journey the best possible experience, and that is what this Online Events and Learning page primarily focuses on,” he concludes.