Fury Motors has served the St. Paul, Minnesota area for more than 50 years. Founded in 1963 as a family-owned and operated business, the dealership offers the community a diversified mix of vehicles and services including new and pre-owned vehicles, financing, auto repair, and maintenance. Currently, the dealership employs 115 people locally and is a one-stop-shop for all things automotive and trusted by the community.

Committed to offering quality new and used vehicles for every taste and need, Fury Motors maintains a large and complete inventory of new Chrysler, Dodge, and Jeep vehicles. With more than $50M in inventory on a 10-acre lot, security has taken on a whole new level of importance since the dealership was founded.

Challenges faced

With the face of retail ever-evolving, challenges commonplace for auto dealerships have not only intensified but evolved, too. The safety and security of employees, customers, and assets have taken on a whole new meaning-making visibility into daily operations, not just important but critical to business success.

Now more than ever businesses require flexibility, agility, and adaptability in their business solutions. This is particularly evident when it comes to solving security challenges. Fury Motors is no exception.

The dealership realized simply recording security events as they happened was no longer enough. It needed to take a proactive stance on protecting its assets.

Security of assets and operations

To provide perspective, Fury Motors’ video security system required constant monitoring to capture events that were time and cost-prohibitive even with a monitoring company. And, if they could afford to have someone watch the cameras 24x7, human observations are subject to error or oversight. Fury Motors relies on remote monitoring to protect its inventory and capture valuable insight

As a result, most video footage was never viewed or put to practical use, so Fury Motors was missing valuable information that could improve the security of assets and its operations.

With no guard on-site, Fury Motors relies on remote monitoring to protect its inventory as well as capture valuable insight into employee behavior and customer service practices.

When the dealership turned to Global Axiom and Ava, a unified security company, it was losing $7K+ a month to internal theft and operational inefficiency above and beyond losses and damage to inventory.

Global Axiom Remote Monitoring powered by Ava Aware

Fury Motors realized that it could and should get more value from its remote monitoring service including its intelligent video security system and footage.

The dealership turned to Global Axiom for a monitoring service coupled with Ava Aware to provide the perfect solution to stay a step ahead of criminals and potential losses. And even more importantly, it gives Fury Motors the data intelligence to take business operations to a whole new level with greater efficiency and resource optimization.

Fury Motors needed a new approach to security. Specifically, a system to capture, analyze, and present the big picture data. Everything from monitoring people and assets on the outdoor car lots to technicians doing oil changes in the service bay to the handling of incoming parts and inventory after hours.

Video monitoring solution

Combination of Global Axiom’s remote monitoring expertise and Ava Aware technology is unprecedented The dealership’s new intelligent video monitoring solution uses artificial intelligence (AI) and machine learning bringing a new level of agility and flexibility to monitoring services allowing Fury Motors’ security operators to quickly review footage from past incidents, increase situational awareness and respond time to evolving situations, and capture trend data for developing strategies and making data-driven decisions to prevent future problems. The combination of Global Axiom’s remote monitoring expertise and powerful Ava Aware technology is unprecedented.

Ava Aware allows Fury Motors to accelerate investigations by searching objects and events of interest with speed and precision. Critical when managing $50M+ in inventory.

Four important Ava differentiators 

  • Proactive threat detection

Ava’s intelligent algorithms and self-learning detect abnormal behavior in specific Fury Motors scenarios and alerts operators in real-time. It intelligently highlights what’s truly relevant from all Fury Motors’ cameras, in real-time, all the time.

  • Powerful search using machine learning

Fury Motors is now able to search by event and similarity to perform appearance and image detection powered by machine learning capabilities. The dealership is now able to comb through countless hours of video in seconds. Critical in pre-empting theft and invaluable in managing operational efficiency.

  • Directional audio analytics

Fury Motors’ dealership is expansive with $50M in inventory on-site. The dealership needed a solution like Ava Aware to provide 360-degree coverage with Ava’s innovative acoustic sensors. The cameras identify specific sound patterns to determine the type of sound and its direction, and sends instant alerts to the Ava Aware video management system, providing Fury Motors’ security operators with a complete overview of the surroundings.

  • Enhanced business and operational insights

Fury Motors security and operations teams now have more situational awareness and insights. The dealership can monitor and count people and vehicles, watch smart maps to understand hot spots or high traffic areas to manage occupancy and shift scheduling, and ultimately, improve customer service.

Improved operational efficiency

Fury Motors is positioned to carry on for another 50+ years as a leader in the St. Paul, Minnesota market. Management team is able to review past events, respond to changes in real-time, and enhance operational efficiency with real data

With its new improved monitoring service powered by analytics, the dealership’s management team is able to both review relevant past events but more importantly, proactively respond to situational changes in any environment via real-time alerts to prevent situations from occurring. Similarly, management is able to improve operational efficiency with real data.

Ava’s technology

Ava’s mobile technology allows investigators to immediately search footage across multiple video cameras from the field to decrease the time-to-target and save hours of investigation and suspect-tracking. Again, creating significant operational efficiencies and increasing the likelihood to prevent and/or recover lost assets.

  • Video analytics

Video analytics has also allowed Fury Motors to create customized alerts allowing the dealership to take a proactive and preventative response to a variety of problems. This need gained significance in the wake of health and safety guidelines put in place for COVID-19 and since has allowed Fury Motors to improve customer service by being more in tune with employee response times to customers on the lot.

  • Data analytics

The ability to detect both patterns and anomalies using Ava’s powerful data analytics is empowering Fury Motors to enforce compliance and respond to important company mandates in the short term while improving operations and protecting employees and customers in the long-term.

Win-Win partnership

The Ava Aware solution combined with the Global Axiom remote monitoring service has been a tremendous win. Not only have our losses been eliminated but more importantly the headaches around dealing with those losses are gone as well. Our goal is for our customers to feel safe on our lot no matter when they choose to shop. They should feel comfortable that if they drop their car off for service or trust us with it for repair we will keep it safe. The Ava / Global Axiom solution provides this level of service and allows us to stay focused on serving our customers,” Fury Motor’s Owner, Tom Leonard.

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version Download PDF version

In case you missed it

How Can Remote or Internet-Based Training Benefit Security?
How Can Remote or Internet-Based Training Benefit Security?

Internet-based training has long provided a less-expensive alternative to in-person classroom time. There are even universities that provide most or all of their instruction online. However, the COVID-19 pandemic has expanded acceptance even more and increased usage of internet-based meeting and learning tools. We asked this week’s Expert Panel Roundtable: How can remote or Internet-based training benefit the physical security market?

How is AI Changing the Security Market?
How is AI Changing the Security Market?

Artificial intelligence is more than just the latest buzzword in the security marketplace. In some cases, smarter computer technologies like AI and machine learning (ML) are helping to transform how security operates. AI is also expanding the industry’s use cases, sometimes even beyond the historic province of the security realm. It turns out that AI is also a timely tool in the middle of a global pandemic. We asked this week’s Expert Panel Roundtable: How is artificial intelligence (AI) changing the security market?

Moving to Sophisticated Electric Locking
Moving to Sophisticated Electric Locking

In part one of this feature, we introduced the shotbolt – a solenoid actuator – as the workhorse at the heart of most straightforward electric locking systems. Shotbolts remain at the core of most sophisticated electric locking solutions as well. But they are supplemented by materials and technologies that provide characteristics suited to specialist security applications. Here we look at some more demanding electric locking applications and contemporary solutions. Preventing forced entry Where the end of the shotbolt is accessible, the electric holding force can be overcome by physical force. That’s why anti-jacking technology is now a frequent feature of contemporary electric solenoid lock actuators. Anti-jacking, dead-locking or ‘bloc’ technology (the latter patented by MSL) is inherent to the way the locking assembly is designed to suit the requirements of the end application. The patented bloc anti-jacking system is highly effective and incorporated into many MSL shotbolts deployed in electric locking applications. The bloc technology uses a ring of steel balls in a shaped internal housing to physically jam the actuated bolt in place. A range of marine locks is widely used on Superyachts for rapid lockdown security from the helm Real life applications for MSL anti-jacking and bloc-equipped shotbolts include installation in the back of supermarket trucks to secure the roller shutter. Once locked from the cab, or remotely using radio technology, these shutters cannot be forced open by anyone with ‘undesirable intentions’ armed with a jemmy. A range of marine locks is widely used on Superyachts for rapid lockdown security from the helm. While anti-jacking features are an option on these shotbolts, consideration was given to the construction materials to provide durability in saltwater environments. Marine locks use corrosion-proof stainless steel, which is also highly polished to be aesthetically pleasing to suit the prestigious nature of the vessel while hiding the innovative technology that prevents the lock being forced open by intruders who may board the craft. Rotary and proportional solenoids sound unlikely but are now common A less obvious example of integrated technology to prevent forced override is a floor lock. This lock assembly is mounted beneath the floor with round-top stainless-steel bolts that project upwards when actuated. They are designed to lock all-glass doors and are arguably the only discreet and attractive way to lock glass doors securely. In a prestigious installation at a historic entranceway in Edinburgh University, the floor locks are remotely controlled from an emergency button behind the reception desk. They act on twin sets of glass doors to quickly allow the doors to close and then lock them closed with another set of subfloor locks. No amount of stamping on or hitting the 15mm protruding bolt pin will cause it to yield, thus preventing intruders from entering. Or leaving! Explosion proofing In many environments, electric locking technology must be ATEX certified to mitigate any risk of explosion. For example, remote electric locking is used widely on oil and gas rigs for stringent access control, general security and for emergency shutter release in the event of fire. It’s also used across many industrial sectors where explosion risks exist, including flour milling, In many environments, electric locking technology must be ATEX certified to mitigate any risk of explosionpowder producers, paint manufacture, etc. This adds a new dimension to the actuator design, demanding not only intrinsically safe electrical circuits and solenoid coils, but the careful selection of metals and materials to eliminate the chance of sparks arising from moving parts. Resilience under pressure The technology boundaries of solenoids are always being pushed. Rotary and proportional solenoids sound unlikely but are now common. More recently, while not directly related to security in the traditional sense, proportional solenoid valves for accurately controlling the flow of hydrogen and gases now exist. Magnet Schultz has an extensive and somewhat innovative new range of hydrogen valves proving popular in the energy and automotive sectors (Fig. 2-6). There’s a different kind of security risk at play here when dealing with hydrogen under pressures of up to 1050 bar. Bio security Less an issue for the complexity of locking technology but more an imperative for the effectiveness of an electric lock is the frequent use of shotbolts in the bio research sector. Remote electric locking is commonplace in many bioreactor applications. Cultures being grown inside bioreactors can be undesirable agents, making 100% dependable locking of bioreactor lids essential to prevent untimely access or the unwanted escape of organisms. Again, that has proven to be topical in the current climate of recurring coronavirus outbreaks around the world. More than meets the eye In part one, I started by headlining that there’s more to electric lock actuation in all manner of security applications than meets the eye and pointed out that while electric locking is among the most ubiquitous examples of everyday security, the complexity often involved and the advanced technologies deployed typically go unnoticed.Integrating the simplest linear actuator into a complex system is rarely simple For end users, that’s a very good thing. But for electro-mechanical engineers designing a system, it can present a challenge. Our goal at Magnet Schultz is to provide a clearer insight into today’s electric locking industry sector and the wide range of locking solutions available – from the straightforward to the specialized and sophisticated. Integrating the simplest linear actuator into a complex system is rarely simple. There’s no substitute for expertise and experience, and that’s what MSL offers as an outsource service to designers. One benefit afforded to those of us in the actuator industry with a very narrow but intense focus is not just understanding the advantages and limitations of solenoid technology, but the visibility of, and participation in, emerging developments in the science of electric locking. Knowing what’s achievable is invaluable in every project development phase.