Download PDF version Contact company
Security Escort system monitor is a standard personal computer into which maps and blueprints of the facilities and grounds are loaded
Bosch’s Security Escort is a wireless personal security system useful for people with limited mobility

Eskaton Village Grass Valley, a 42-acre residential community for seniors in northern California, enhances residents' safety and well-being around the clock with the Security Escort wireless personal security system.

In 2000, as Eskaton developed plans for Eskaton Village Grass Valley in California, a multiservice retirement community in the scenic foothills of the Sierra Nevada range, personal security for residents was a prime concern. Eskaton's market research revealed that prospective residents felt that pull cord assistance systems had limited usefulness.

In response to their concerns, Eskaton selected Security Escort from Bosch Security Systems, a wireless personal security system that matches the independence of the people who call Eskaton village "home."

Most housing units at Eskaton Village Grass Valley are for independent living: 130 detached patio homes in the Terraces, 80 one- or two-bedroom apartments and 57 one-bedroom assisted living apartments, at the Lodge, spread over 42 shady and wooded acres.

"It's a great marketing tool for us," commented June Connelly, administrator at Eskaton Village Grass Valley.  "Our residents and their families really like Security Escort because it lets them move about freely and not worry about calling for assistance wherever they are in our community.  

The Security Escort system covers almost our entire property – no matter where a resident is, they can signal for assistance with their own transmitter and we respond right away.” June has been with Eskaton for 15 years, opening the Eskaton Village Grass Valley facility in May, 2002. “Independent living encourages individuals of all ages to take control of their lives and maintain their involvement in a community. Eskaton Village is our home community,” states June Connelly. “We chose the Security Escort system because it fulfilled the needs of our residents and our staff, helping ease the anxieties brought on by health concerns and physical limitations.”

The system is especially useful for people with limited mobility – for instance, if someone falls in the kitchen or outdoors in one of the garden areas, they don’t have to try to crawl to the nearest wall mounted pull cord. When someone needs assistance, it may be difficult, painful or even impossible for a resident to get to a telephone or a pull-cord. Security Escort is there to help with its small, convenient transmitter.

Designed with a large push button for ease of use as well as other alerting options, the Security Escort personal transmitter may be worn as a wristband or as necklace/pendant, even in the shower. Once a transmitter is activated and generates an alarm, the staff is immediately notified of the resident’s name and location so they can send assistance.

Security Escort is also equipped with several features such as Check-In-Monitoring, which informs the staff of lack of movement in a room or designated area; Wander Alert capabilities, notifying the staff if a person or asset has left an assigned area; Acknowledgement Transmitters which allow for the free movement of staff or caregivers while allowing full system response and acknowledgement of an alarm signal remotely and the Staff Tour feature that provides a database of staff location and movement.

Security Escort is there to help with its small, convenient transmitter
Security Escort is also equipped with several features such as Check-In-Monitoring and Wander Alert capabilities

The Eskaton Village residents choose either a pendant-style transmitter or a wrist transmitter that fastens with Velcro and worn like a watch. In addition to a call button if a resident needs assistance, the transmitters also act as tracking devices so people can be located on the system’s computer monitor in the reception area. “We monitor our assisted living residents routinely. If someone attempts to walk away from the area without advising us first, we are alerted by the system and able to track their location. We first check the system to see where they might be,” explains June. “Just after we opened in 2002, one of our newer residents was visiting a friend in a patio home and forgot to tell us. Since she always wears her pendant, we were alerted and able to check the facility map on the Security Escort system monitor and I went over to make sure she was all right. She and her friend were very impressed that we could find her so quickly. It’s that type of reassurance that makes our residents feel safe here.”

The Security Escort system monitor is a standard personal computer into which maps and blueprints of the facilities and grounds are loaded and constantly monitored. The Alarm Screen instantly identifies user and location. Upon receipt of an alarm, the console software displays a map showing the location of the signal, indicated by the red circle in the map above. During an alarm event, the user’s name and personal information are displayed on the screen which can include a photograph, medical history, condition, drug allergies, age, height, weight and more.

After initial activation, the system also has the capability to track the movement of the person or item. Updated every seven seconds, the alarm screen’s user-friendly interface makes it easy to manage alarms and dispatch assistance quickly.

"Our residents and their families really like Security Escort because it lets them move about freely"

When necessary, the system administrator can search for someone by name or assigned transmitter number. Multiple alarms are handled and resolved separately so if more than one person calls for assistance at one time, no one waits.

The Security Escort system at Eskaton was configured, installed, and tested by Advance Sound and Electronics, a Bosch Certified Security Dealer (BCSD). BCSDs are a nation-wide network of top-quality dealers who are backed by the support of Bosch, allowing them to provide the highest level of professional service possible. Electrical contracting at Eskaton was provided by Rex Moore Electrical Contractors and Engineers, and John F. Otto, Inc. was the General Contractor on the project.

Eskaton is an independent nonprofit corporation established in the 1960s to provide health care, housing and other services to seniors and families. Eskaton is a Greek word, interpreted to mean the ‘beginning of a new age.’ Eskaton’s corporate offices are in the Sacramento suburb of Carmichael and it serves seniors through more than 25 facilities and programs in northern California.

Eskaton’s primary mission is to enhance the quality of life of seniors through innovative health, housing and social services. The comforting sense of personal security provided by Security Escort is one innovation at Eskaton Village Grass Valley that clearly enhances their residents’ lives every day along with much greater peace of mind for their loved ones.

Share with LinkedIn Share with Twitter Share with Facebook Share with Facebook
Download PDF version Download PDF version

In case you missed it

Open Options Paves the Way for New Customers in Access Control
Open Options Paves the Way for New Customers in Access Control

For more than 22 years, Open Options, Addison, Texas, has developed access control solutions that connect to leading security technologies to deliver a full-scale solution based on each customer’s unique needs. In 2018, Open Options was acquired by ACRE, which already owned the Vanderbilt and ComNet brands. To find out the latest, we interviewed Chuck O’Leary, President of Open Options. Q: It has been two and a half years since Open Options was acquired by ACRE. Briefly describe that transition and how the company is stronger today because of it. O’Leary: The ACRE transition really focused on integrating our access control solution, DNA Fusion, with Vanderbilt Industries technologies in order to further our reach in the market and enhance our portfolios. With their support, we have been able to accelerate innovations and expand our global reach. Overall, it has been a great experience to be a part of the ACRE organization, and it has opened the doors to new opportunities for us both here in the states and globally.  Q: What is "Connect Care" and how does it benefit integrators and/or end user customers? O’Leary: For those unfamiliar with the world of access control, it can often be a little overwhelming when first introduced; however, we strive to make our products as easy to use and intuitive as possible, with Connect Care being no different. Connect Care is a system that has been specifically designed to create the most connected experience in the security market Connect Care is a system that has been specifically designed to create the most connected experience in the security market. It serves as a 24/7 bridge from our customers to services like technical support, platform support, professional services, and training. By providing these options for our customers, we can better empower them with the knowledge and expertise of our DNA Fusion access control system and ensure their success with the product.  Q: Who are the new customers entering the market for access control systems in the wake of the pandemic, and how should they be approached/managed differently? O’Leary: Over the last year, there has been a huge demand for access control systems as remote work increased due to COVID-19, and even now, as employees and students are heading back into the offices and schools. Organizations are realizing that having an outdated security system is no longer robust enough for the rapid advancement of technology that we witnessed over the course of the pandemic, and really the past few years. For those who are just dipping their toe into a new access control deployment, the most important thing they can do is to search for a provider who has a solution that is easily integrated, scalable, and provides excellent training and resources. Q: Define the term "touchless access control" and explain why it is gaining a higher profile in the post-pandemic world. O’Leary: The interesting thing about access control is that it has almost always been touchless. Many organizations are looking for robust solutions that are touchless and can be utilized remotely, and it's fairly easy to understand why a solution like this would become widely popular because of COVID-19. Integrators are searching for access control systems that will serve as a proper solution for organizationsThe process of using access control to streamline security infrastructures is not a new concept by any means, but due to the rapid development in technology over the past few years, more integrators are searching for access control systems that will serve as a proper solution for organizations, while still supplying the touchless and remote-based features. Q: What do you see as the future course of the changing technology trends we see in today's market (such as mobile credentials, cloud-based systems, cybersecurity, etc.)? O’Leary: As we continue to tread through the different technological developments in the market today, we are noticing that mobile credentials and biometrics are becoming increasingly popular. As cybersecurity and mobility continue to become more important, we are also seeing the rapid jump to the cloud. By utilizing cloud-based systems, an organization is not hindered by a lack of storage or old software and gains the flexibility to scale their security system as their business grows. Q: How will the access control market look different five years from now versus today? What about 10 years from now? O’Leary: Within the next five years, I suspect that access control will continue to make the move towards cloud-based systems and utilize mobile credentials and biometrics. In 10 years, I think all access control will be open platform and many more organizations will embrace cloud solutions for increased functionality. Also, innovations will continue to be the drivers behind new deployments with some installations being biometrics only and include recognizing fingerprints, retina scans, facial recognition, and voice. Q: What is the biggest challenge currently facing the access control market, and how should manufacturers (including Open Options) be addressing the challenge? O’Leary: One of the biggest challenges facing the physical access control market is organizations actually making the shift to more up-to-date access control systems. Organizations are looking to adopt more digital-focused access control experiencesOrganizations are looking to adopt more digital-focused access control experiences — ones that are focused on integration, newer features, cybersecurity, and ease of monitoring. Access control manufacturers should be addressing this challenge by creating integratable, scalable systems that are easily managed and provide a structured, streamlined approach for an organization’s security infrastructure. Q: What is the biggest misconception about access control? O’Leary: Access control is not a one-size-fits-all solution, and some organizations might have different standards or assets that need protection. This is why it's vital to know the risks your organization faces when speaking with access control providers — to ensure the best possible outcome for your specific needs. It's important to remember that whatever access control system is chosen should proactively mitigate any risks, be easily taught to and successfully used by employees, and be scalable with your organization. No matter the line of work, a proper access control system should streamline the security infrastructure and lessen stress on the security team and employees.

Automatic Gates – The Latest Development In Access Control
Automatic Gates – The Latest Development In Access Control

Automatic gates remain an increasingly popular security choice for family homes, business premises or public buildings – anywhere that full control over access is needed. While there is much to consider for installers when advising clients on the right solution for their property, from the size, weight and cost of a gate system, it’s useful to be aware of the latest developments in the market, as this can help to find the right option to fit their needs. The need for speed Gates can be automated to either swing or to slide open, and there are many factors to take into consideration, when advising on which option to use. However, swing gate motors tend to be slower than the speeds achievable for sliding gates, which means the latter are usually more popular, especially for commercial sites where timing can be among the more important factors. One of the most recent developments in the sliding gates market is the introduction of faster motors One of the most recent developments in the sliding gates market is the introduction of faster motors, such as those from Bft Automation, which allow for opening and closing at a quicker speed than has previously been achievable. Fast authorized access control From a security point of view, the ability to allow people and goods in and out of a property at a quicker pace reduces the risk of unauthorized entry, while waiting for a gate to close – an important consideration in both commercial and residential contexts. Other benefits of a faster motor include reduced waiting times. This can be particularly useful for properties in busy areas, where a vehicle could risk blocking traffic, while waiting to turn into a site controlled by a slower gate. Faster motors Also, a faster motor could potentially reduce the risk of an accident from vehicles entering a property at speed. For example, this might happen if someone was making their first visit to a property situated off a fast road in an unfamiliar area. Beyond these practical considerations, in today’s fast-paced world, people aren’t as used to having to wait for things and this applies to the time it takes to get in and out of their own property. So, security benefits aside, faster motors are likely to be more appealing for clients who have sliding gates fitted to their domestic property and who prioritize convenience. The choice of which of the new faster motors to use will be impacted by a number of factors, including the weight of the gates. Essentially, the lighter the gate is the higher the speed achievable. And, as always, it’s important to make sure that any installation complies with safety regulations. Intelligent torque management systems A further development in access control technology includes intelligent torque management systems A further development in access control technology includes intelligent torque management systems, which update the level of torque required to perform the gate’s operation, allowing it to work at the optimum level, regardless of weather conditions, temperature or the degree of wear and tear on the device. Depending on the typical weather conditions experienced at the site and the anticipated frequency of use, it’s worth looking at options that take these factors into account. Importance of security rights In some scenarios, it’s important for particular individuals to have security rights. In which case, there are motors available that come with personalized keys, which are unique, providing an additional level of security. Installers often face the challenge of fitting gate motors in confined spaces, potentially making for a time consuming and technically demanding task. Available space When you only have a small space to work with, simple details can go a long way to helping you. For example, by putting the fastening screws on the front of a motor’s casing, installation and maintenance are easier and more convenient, even in particularly compact areas. Working with suppliers that offer more than just a manual means you’ll have access to advice and support on how new products work in practice and what you need to consider before advising on an installation.

What Are The Security Challenges Of Public Events?
What Are The Security Challenges Of Public Events?

Large public events were out of the question during the depths of the pandemic. However, public events are likely to experience a resurgence along with a more optimistic outlook in the coming months. In addition, there will likely be pent-up enthusiasm for these events among individuals weary from months of isolation. We asked this week’s Expert Panel Roundtable: What are the security challenges of public events planners in 2021?