With a history dating back to the 1850s, the Sioux City Public Museum has evolved from its original focus on natural science to a broader emphasis on preserving the area’s heritage, offering a variety of educational programmes, events, and historical exhibitions valued at more than $2 million. Having outgrown its former location in a prominent Victorian-era mansion, the museum moved to a new downtown site in April 2011—a modern, open-concept building that has become known as one of the premier cultural destinations in Siouxland and beyond.

With more than 5,000 visitors each month, the Sioux City Public Museum has made public safety and asset protection top priorities. Chosen for its advanced management features, ease-of-use, and exceptional image clarity, the Avigilon high-definition surveillance system has played a key role in helping the museum meet its security goals.The Avigilon high-definition surveillance system is used to deter criminal behavior and to safeguard valuable artefacts

Crime Mitigation

Located in the heart of downtown, the Sioux City Public Museum is a 55,000 square foot facility with an outdoor plaza, loading dock at the rear, and skyway connected to public parking. “Because of the size of the building, as well as its location in an area known for attracting a transient crowd, we wanted an advanced, high-definition surveillance system to monitor people coming and going from our facility around the clock,” explained Steven Hansen, museum director at the Sioux City Public Museum. “We use the Avigilon high-definition surveillance system to deter criminal behavior and to safeguard our valuable artefacts.”

Based on research and a strong recommendation from the City of Sioux City facilities manager, Hansen chose to work with Electric Innovations, a local provider of surveillance system design, installation, and service who installed the Avigilon high-definition surveillance system to monitor the entrances, permanent exhibition area, temporary exhibition area, and loading dock. “We needed an advanced, high-definition surveillance system that would provide broad coverage, overcome architectural challenges in our open-concept building, and remain unobtrusive,” explained Hansen. “Providing excellent local support, Electric Innovations has installed the best quality surveillance solution possible to deliver optimal system performance.”Each user can select relevant camera views from their own desktop

Live Monitoring And Broad Coverage

Administrators and exhibition staff at the Sioux City Public Museum manage the Avigilon high-definition surveillance system using the Avigilon Control Center network video management software (NVMS) monitoring the system live throughout the day from their desktop computers. A permanent monitor has been set up in the main reception area to monitor visitors as they enter and exit the permanent exhibit space. The museum installed 15 Avigilon 1 MP and 2 MP cameras in the main exhibit areas as well as in hallways, key entry points, and at the loading dock, and store 29 days of continuous surveillance footage on an Avigilon network video recorder (NVR).

Without a permanent security staff, the museum’s administrators are responsible for the facility’s security in addition to all other operational responsibilities, so ease-of-use was a key requirement for the new system. “The Avigilon high-definition surveillance system is very simple to use, providing each of us with a variety of camera views right from our desktop, making it much easier and less time-consuming to monitor throughout the day,” said Deanna Mayo, administrative assistant at the Sioux City Public Museum. “Because each user can select relevant camera views from their own desktop, we can ensure broader coverage of the museum at all times.”Avigilon’s image quality makes it much easier to identify events with greater accuracy

Effective Surveillance

While our needs are pretty basic, we can quickly and easily identify people and events because of Avigilon’s simple and intuitive user interface,” confirmed Mayo. Avigilon Control Center provides full control over surveillance video playback, making it easy for users to quickly retrieve evidence and speed up response times. “Avigilon Control Center software is 1,000 percent more effective than our previous analog-based system,” added Hansen.

Hansen and Mayo have also been very impressed with Avigilon’s image quality, which makes it much easier to identify events with greater accuracy than before. “I recently spoke with the captain of the police force who is very pleased that we have invested in the Avigilon high-definition surveillance system,” noted Hansen. “We are located in an area that has caused concern for the police, and we have noticed a marked reduction in trespassing since deploying the Avigilon high-definition surveillance system.”Sioux City Public Museum will be able to reduce its insurance costs and protect itself against the threat of false liability claims

Safe Educational Experience

The Avigilon high-definition surveillance system has played a critical role in helping the museum ensure public safety and protect its assets worth more than $2 million. “I am confident that the Avigilon high-definition surveillance system will deliver a lower total cost of ownership than other solutions because it offers greater image quality and reliability, requires less maintenance, and will free up our time for other important tasks,” explained Hansen. By installing such an advanced surveillance system, Sioux City Public Museum will also be able to reduce its insurance costs and can more effectively protect itself against the threat of false liability claims. “Most traveling exhibits stipulate strict security guidelines before they can be displayed in a new location,” commented Mayo. “With the Avigilon system in place, we are in a much better position to host new exhibits and share the latest collections to attract new audiences,” said Mayo.

With the knowledge that activity is being accurately captured around the clock by the Avigilon high-definition surveillance system, Sioux City Public Museum administrators and patrons alike can enjoy a greater sense of security as they experience the region’s past at this leading cultural institution. “Avigilon has delivered the quality, reliability, and ease-of-use we need to help us deliver a safe, enjoyable, and educational experience,” concluded Hansen. “We have invested in the best quality and most reliable products in the industry.”

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What’s New In U.S. Government Procurement For Security?
What’s New In U.S. Government Procurement For Security?

Last week, the Schedule 84 Suppliers Research Panel participated in reviewing the 2018 contracting year with the GSA Schedule 84 leadership team. Our panel group consists of experienced contractors and consultants meeting for a monthly conference call. Schedule 84 is the GSA Schedules Contract for Total Solutions for Law Enforcement, Security, Facilities Management, Fire and Rescue. Our opinions are part of a research program to provide valuable feedback to the GSA Schedule 84 program and on to the GSA central office. The director of GSA Region 7 Schedules Program, the Schedule 84 Branch Chief and the Category Manager Subject Matter Expert who manages our suppliers' panel gave us their full attention as we discussed the successes of the program, hot topics, problems and the future. We determined 2018 under the Schedule 84 team to be a year of innovative thoughts, cooperative effort and renewed enthusiasm Innovative Review Team We determined 2018 under the Schedule 84 team to be a year of innovative thoughts, cooperative effort, renewed enthusiasm and productive changes building upon the successes of 2017. There was high praise for the accessibility to the Schedule 84 staff. Their consistent quick response to questions and concerns, thinking outside the box and supporting the program by partnering with their contractors was much appreciated. There has been a renewed spirit of partnering to cooperatively bring the best to agency customers. It seems to be working as per the Center Director sales are growing for GSA Schedule 84. Advocating For The Security Industry In my experience, business development starts with the Administrator from Region 7 in Ft. Worth, TX. As the annual Schedule 84 Industry Day at the SSAC begins he is shaking every hand and passing out his cards looking folks right in the eye asking, “how can I help you?” They have the best practices and most organized paperwork. The SSAC director has chosen well in her staff and is hands-on in every endeavor to direct things along when challenges occur or to improve the program. The new 84 Branch Chief is knowledgeable, innovative, tireless and has been heavily involved in advocating for the security industry It continues with the center’s CASE Manager encouraging the contractors at events, visiting agency customers and promoting the GSA Schedules Program by helping coordinate the partnering. The new 84 Branch Chief is knowledgeable, innovative, tireless and has been heavily involved in advocating for the security industry for adding new technology, meeting with industry associations, understanding the complexity and challenges of Homeland Security Presidential Directive 12 (HSPD12) and advocating for the purchasing Physical Access Control Systems (PACS) utilizing the appropriate standards and the GSA Program among other innovations. As far as the supplier panel, we gave our GSA Schedule 84 team and leaders high praise for 2018.   GSA also added new categories or SINs for clearly identifying Physical Access Control Products that appear on GSA’s Approved Product List Changes In The GSA Program Some changes this year in certain GSA programmes included the creation of a new category of products/services Special Item Number (SIN) for Order Level Materials (OLM) developed to assist with solution procurements. This new SIN was added to Schedules 03FAC, 56, 70, 71, 00Corp, 738X and 84. Under Schedule 84 it is SIN 84-500. GSA Schedule 84 consolidated many Special Items Numbers (SINs) to make finding products and services less complex Essentially this SIN allows agencies procuring under the aforementioned GSA Schedules’ programmes to purchase and the contractor to add items and services not known prior to the task as a Contract Line Item Number (CLIN) not to exceed 33% of the order. For more information and FAQs on OLMs go to www.gsa.gov/olm. This is not to take the place of “Open Market” items for adding products only that are not listed on a company’s GSA Contract. Physical Access Control Products Previously, GSA Schedule 84 consolidated many Special Items Numbers (SINs) to make finding products and services less complex for the agencies. GSA also added new categories or SINs for clearly identifying Physical Access Control Products that appear on GSA’s Approved Product List according to the standards created under FIPS201. These products appear under SIN 246 35-7 after being tested and approved by GSA. To be qualified to install these products under the GSA Program at least one individual from the GSA Contractor company must complete the class and be CSEIP certified before applying for labor SIN 246 60-5. Additionally, the company must demonstrate certain qualifications and have past performance for this type of work. The Security Technology Alliance offers the training class and certification. Certified individuals and approved products are listed at www.idmanagement.gov. Companies listed with SIN 246-35 7 and SIN 246-60 5 may be found by searching at www.gsaelibrary.gsa.gov. Updates To Guidance For Procurement Updates to guidance for procurement of PACS will continue to be posted to the GSA PACS Ordering Guide Updates to guidance for procurement of PACS will continue to be posted to the GSA PACS Ordering Guide. The ordering guide posted at www.gsa.gov/firesecurity is a valuable support tool created to assist agencies with understanding the requirements of FIPS201 and procuring a PACS. The guide includes relevant regulations, FAQs, sample systems designs, sample statements of work, a list of key points of contract for additional help and questions. In partnership with GSA and guided by the GSA Ombudsman group, the Security Industry Association and the Security Technology Alliance members and their contractor companies participated in a GSA Reverse Industry PACS Training Day on September 17, 2018. We presented from an industry perspective important fact on PACS system requirements, procurement planning, providing information on resources and further educating with panel discussions, individual presentations and amusing skits to over 300 Government agency staff and acquisition specialists. You can find some of the unedited recording of the PACS Reverse Industry Day Training on YouTube. Some changes included the creation of a new category of products/services Special Item Number (SIN) for Order Level Materials (OLM) GSA Schedules Program A hot topic about the GSA program for 2018 was also an issue for the prior year. The GSA Schedules Program is a streamlined contracting vehicle incorporating specific Federal Acquisition Regulations for more efficiently purchasing commercial items. Companies may apply per a continuous open season for a 5-year contract with three 5-year options to renew. Contractors are vetted for past performance, corporate experience and financial capability. Products and services are considered for offering to Federal, State and Local customers (for Schedule 84) with pricing that is determined to be fair and reasonable through negotiations with GSA. To make the determination for fair and reasonable pricing GSA carefully reviews the commercial practices of the contractor To make the determination for fair and reasonable pricing GSA carefully reviews the commercial practices of the contractor as well as the competition of identical or similar item pricing. The most vocal complaint of concern from the contractors was regarding the consideration of competitor contractors offering identical items with out-of-date pricing or holding a Letter of Supply not authorized by the manufacturer. GSA Pricing Tool Since the GSA utilizes a pricing tool to determine if the pricing offered is competitive, a rogue competitor can cause a pricing action to possibly be rejected due to out of date information even as the manufacturer offers an update of the product. This is an issue on all GSA Contracts that the supplier panel hopes will be reconsidered by GSA policymakers at the central office. Most of us believe the Letters of Supply should only be issued by the manufacturer or with documented specific permission of the manufacturer to a reseller. Manufacturers may want to have a better understanding of the Letter of Supply, how it is considered by GSA and more carefully choose their Government partners for experience and compliance. Another challenge for the security community is regarding the lack of accessibility of participating dealers to GSA eBuy Overcoming Challenges For The Security Community Contractors may only see RFQs which are posted under the Special items Number(s) that were awarded to their GSA Contract Another challenge for the security community is regarding the lack of accessibility of participating dealers to GSA eBuy. GSA eBuy is an online Request for Quotation (RFQ) program that is for GSA Contract holders only. Agencies will post their requirements by Special Item Number for at a minimum 48 hours. Contractors may only see RFQs which are posted under the Special items Number(s) that were awarded to their GSA Contract. GSA Participating Dealers may take orders on behalf of a manufacturer if they are authorized under the manufacturer’s GSA Contract. They may also have an online PO Portal to receive orders. But they have no access to GSA eBuy to response to RFQs. Usually, under these arrangements, the manufacturers do not respond directly, so there is a problem using GSA eBuy for opportunities as their GSA Participating Dealers have no access to respond. GSA Schedule 84 Leadership In some instances, a contracting officer may allow an emailed quotation. However, with the use of the electronic ordering system, this has become a common problem we hope to bring to the attention of policymakers. Some changes to the programmes may make the presentation of documentation more effective going forward The GSA Schedule 84 leadership has been helpful to explain the challenges to the agencies to try and resolve such issues. So, what’s up for 2019? GSA modernization is coming. There will be improvements to their tools and more consolidations of SINs and more. There have been discussions of a revival of the GSA Expo. The Expo offered training for contracting staff both Government and private industry. Valuable Tools For Vendor Training Equally important is the networking, meetings and the exhibits of the contractors. Expos have been discontinued since 2012 but smaller events have been growing as well as online webinar training. Webinars are valuable tools for GSA and vendor training, but they do not take the place of being able to meet your customers face-to-face. GSA online eOffer and eMod program have made processing actions more efficient. Some changes to the programmes may make the presentation of documentation more effective going forward. The GSA online website for viewing the items on the GSA Contract and for purchasing items, GSA Advantage could definitely use an update as it has been basically the same for 20 years. Keep an eye on GSA Interact for the latest happenings with GSA.

Further Acquisitions In The Pipeline For Parent Company ACRE
Further Acquisitions In The Pipeline For Parent Company ACRE

One of the biggest recent security divestitures in the news was the sale of Mercury Security to HID Global, which occurred around a year ago. The seller in that transaction was ACRE (Access Control Related Enterprises), also the parent company of Vanderbilt and ComNet. We recently spoke to founder and CEO Joe Grillo, a 30-year industry veteran, about the mergers and acquisitions (M&A) market, ACRE’s future, and new opportunities opened up by the Mercury sale. Q: What’s new with ACRE? Grillo: We have an opportunity to have organic growth and to have some scale on a global basis to be a decent size player" ACRE is a company I founded in 2012, and since then we have had six acquisitions and one divestiture. We’ll never focus on ACRE as a brand, but we currently have more visibility of ACRE as a parent company with our two strong brands, ComNet and Vanderbilt. Last year was a very busy year [with the sale of Mercury Security to HID Global] because it takes as long to sell a brand as to buy one, maybe more so. Q: What’s next? Grillo: What you are seeing from us this year is that we are again in a buying mode. No announcement yet, but we expect one by the end of the year. We are well-funded, have great partners, and see an opportunity to continue to grow acquisitively as our highly fragmented space of access control continues to consolidate. From the standpoint of ACRE, with the ComNet and Vanderbilt brands, we are also doing more integration on the backside – not what the customer sees. We will continue to grow toward a $200 million business. We were there when we owned Mercury, and we will get there again. We have an opportunity to have organic growth and to have some scale on a global basis to be a decent size player. Because ACRE are owned by a private equity company, we are brought into every opportunity: ComNet is a good example" Q: Do you see the M&A market being more competitive – more companies looking to acquire? Grillo: There’s a lot of money chasing not-so-many deals, so evaluations can get expanded. But as interest rates creep up, it is definitely a challenge to find the right valuation, the right financing and the right strategic fit. It is a very strategic market. Q: There have been some big acquisitions lately. Were you guys involved at all in evaluating those opportunities? Grillo: Because we are owned by a private equity company, we are brought into every opportunity. An example of that was ComNet. I would not have been aware that the founder passed away two years ago and that there was this opportunity to own the business. So we look at everything; anything that’s out there we look at. The biggest recent announcement in our world was S2 (being sold to UTC/Lenel), and, yeah, we looked at that. It didn’t fit our profile – it was too expensive. Great business, and it’ll be interesting to see how it fits into the UTC environment. There was also Isonas [which was recently sold to Allegion], but the size didn’t add enough scale, but I like the technology. ComNet sells communication networking solutions and products, which is more attractive than video systems for ACRE Q: So what are you looking for in an acquisition? Grillo: It’s hard for us to find something that moves the needle, and you have to find that right balance. Is it something we can digest and have the financing for, and also is there room on the back end? We are private equity-owned, so we know there will be an exit for our investors, too. So we have to find the right balance, good valuations, the right size and digestible. If you look at our acquisitions, we have done two “carve outs.” The Vanderbilt name didn’t exist until we bought the business from Ingersoll Rand, and then we bought the [intruder] business from Siemens. That’s how Vanderbilt came about. You get a lot of value when you carve out a business, but there’s a lot of work. In the case of Mercury or Access Control Technology (ACT) that we acquired; they were growing and profitable but they stretch your finances a lot more. So you have to find the right mix in there. Q: Does video interest ACRE at all? Grillo: We have to find the right balance, good valuations, the right size and digestible"ComNet is our video play. ComNet sells communication networking solutions and products, and 70 to 80 percent of that is used for video systems. But unlike cameras, which don’t interest us, it’s actually good margins, highly specialized repeat business and with good channel partners. So where are we going to play? Cameras – no (because of commoditization). We have some recorder technology (from the Siemens acquisition) and we have the communication networking technology (with ComNet). On the software side, we have looked at a lot of the VMS companies, and a lot of them have been on the market. But the valuation expectations can be high because they are software companies. And we really believe in partnering as a good thing, too. If we integrate to Milestone or Salient or some of these companies, we will never lose an access control client because they chose a particular VMS. Q: ACRE is also looking to grow organically, isn’t it? Grillo: From a technology perspective, we are a product company and we are continuing to bring new products to the market with the ComNet communication networking business and the access control business. And in Europe, we have a third leg of the stool, which is the very successful intrusion and burgular alarm business we acquired from Siemens (SPC products now sold under the Vanderbilt brand). That business continues to do well and is now one of the highest performing segments in our portfolio.The intrusion and burgular alarm continues to do well and is now one of the highest performing segments in our portfolio" Q: But you don’t have to own a company to make it part of your solution. Grillo: An important word is integration. We have to integrate to all the wireless locks. We have to integrate to the VMS systems. But we don’t have to own them. Q: How has the Mercury Security divestiture impacted the rest of your business? Grillo: It has opened up the opportunity for us to look at Mercury partners as possible acquisition targets without worrying about conflicts with the very good business of Mercury. We have more flexibility now compared to the Mercury era. Q: How will the economic cycle impact the security market? Grillo: Interest rates are a much bigger issue than the overall economic cycle. We talk a lot about it with our owners – clearly interest rates are tightening up. If you go out to do acquisitions or to borrow money to do something with your business, it will be tougher than it was two years ago, and it may get worse in the next two years. Security is less impacted by the economic cycle than some industries.

What Is The Most Important Function Of A Video Surveillance System?
What Is The Most Important Function Of A Video Surveillance System?

In the simplest terms, video systems capture and record video. But supporting these basic operations are a growing number of other functions that expand usefulness and the ability to interact with related elements in a larger system. As video system functionality expands, we asked this week’s Expert Panel Roundtable: What is the most important function of a video surveillance system and why?