Axis Communications Network Video Recorders (NVR) / Network DVRs

The safeguarding of premises through the monitoring of entrance and exit points has traditionally been a very manual aspect of security. Human operators have been relied on to make decisions about who to admit and deny based on levels of authorization and the appropriate credentials. The access control business, like many industries before it, is undergoing its own digital transformation But the access control business, like many industries before it, is undergoing its own digital transformation; one where the protection of premises, assets and people is increasingly delivered by interconnected systems utilising IoT devices and cloud infrastructure to offer greater levels of security and protection. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification, right through to complex networks of thermal cameras, audio speakers and sensors. These systems, connected through the cloud, can be customized and scaled to meet the precise requirements of today’s customer. And it’s the ease of cloud integration, combined with open technologies and platforms that is encouraging increasing collaboration and exciting developments while rendering legacy systems largely unfit for purpose. Remote management and advanced diagnostics Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution.Cloud technology and IoT connectivity means remote management and advanced diagnostics form an integral part of every security solution. For example, as the world faces an unprecedented challenge and the COVID-19 pandemic continues to cause disruption, the ability to monitor and manage access to sites remotely is a welcome advantage for security teams who might otherwise have to check premises in person and risk breaking social distancing regulations. The benefits of not physically having to be on site extend to the locations within which these technologies can be utilised. As an example, within a critical infrastructure energy project, access can be granted remotely for maintenance on hard to reach locations. Advanced diagnostics can also play a part in such a scenario. When access control is integrated with video surveillance and IP audio, real-time monitoring of access points can identify possible trespassers with automated audio messages used to deter illegal access and making any dangers clear. And with video surveillance in the mix, high quality footage can be provided to authorities with real-time evidence of a crime in progress. Comprehensive protection in retail The use of connected technologies for advanced protection extends to many forward-looking applications. Within the retail industry, autonomous, cashier-less stores are already growing in popularity. Customers are able to use mobile technology to self-scan their chosen products and make payments, all from using a dedicated app. From an access control and security perspective, connected doors can be controlled to protect staff and monitor shopper movement. Remote management includes tasks such as rolling out firmware updates or restarting door controllers, with push notifications sent immediately to security personnel in the event of a breach or a door left open. Remote monitoring access control in storage In the storage facility space, this too can now be entirely run through the cloud with remote monitoring of access control and surveillance providing a secure and streamlined service. There is much to gain from automating the customer journey, where storage lockers are selected online and, following payment, customers are granted access. Through an app the customer can share their access with others, check event logs, and activate notifications. With traditional padlocks the sharing of access is not as practical, and it’s not easy for managers to keep a record of storage locker access. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers. The elimination of manual tasks, in both scenarios, represents cost savings. When doors are connected to the cloud, their geographical location is rendered largely irrelevant. Online doors and locks enable monitoring capabilities and heightened security for both operators and customers They become IoT devices which are fully integrated and remotely programmable from anywhere, at any time. This creates a powerful advantage for the managers of these environments, making it possible to report on the status of a whole chain of stores, or to monitor access to numerous storage facilities, using the intelligence that the technology provides from the data it collects. Open platforms powers continuous innovation All of these examples rely on open technology to make it possible, allowing developers and technology providers to avoid the pitfalls that come with the use of proprietary systems. The limitations of such systems have meant that the ideas, designs and concepts of the few have stifled the creativity and potential of the many, holding back innovation and letting the solutions become tired and their application predictable. Proprietary systems have meant that solution providers have been unable to meet their customers’ requirements until the latest upgrade becomes available or a new solution is rolled out. This use of open technology enables a system that allows for collaboration, the sharing of ideas and for the creation of partnerships to produce ground-breaking new applications of technology. Open systems demonstrate a confidence in a vendor’s own solutions and a willingness to share and encourage others to innovate and to facilitate joint learning. An example of the dynamic use of open technology is Axis’ physical access control hardware, which enables partners to develop their own cloud-based software for control and analysis of access points, all the while building and expanding on Axis’ technology platform. Modern access control solutions range from simple card readers to two factor authentication systems using video surveillance as a secondary means of identification Opportunities for growth Open hardware, systems and platforms create opportunities for smaller and younger companies to participate and compete, giving them a good starting point, and some leverage within the industry when building and improving upon existing, proven technologies. This is important for the evolution and continual relevance of the physical security industry in a digitally enabled world. Through increased collaboration across technology platforms, and utilising the full range of possibilities afforded by the cloud environment, the manufacturers, vendors and installers of today’s IP enabled access control systems can continue to create smart solutions to meet the ever-changing demands and requirements of their customers across industry.

In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organization's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organizations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realizing it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyze a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analog technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organization open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organization is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organization is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organizations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.

When a child goes missing in a large, crowded mall, we have a panicking mom asking for help from the staff, at least a dozen cameras in the area, and assuming the child has gone missing for only 15 minutes, about 3 hours’ worth of video to look through to find the child. Typical security staff response would be to monitor the video wall while reviewing the footage and making a verbal announcement throughout the mall so the staff can keep an eye out for her. There is no telling how long it will take, while every second feels like hours under pressure. As more time passes, the possible areas where the child can be will widen, it becomes more time-consuming to search manually, and the likelihood of finding the child decreases. What if we can avoid all of that and directly search for that particular girl in less than 1 second? Artificial neural networks are improving every day and now enable us to search for a person across all selected camera streamsWith Artificial intelligence, we can. Artificial neural networks are improving every day and now enable us to search for a person across all selected camera streams in a fraction of a second, using only one photo of that person. The photo does not even have to be a full frontal, passport-type mugshot; it can be a selfie image of the person at a party, as long as the face is there, the AI can find her and match her face with the hundreds or thousands of faces in the locations of interest. The search result is obtained in nearly real time as she passes by a certain camera. Distinguishing Humans From Animals And Statues The AI system continuously analyzes video streams from the surveillance cameras in its network, distinguishes human faces from non-human objects such as statues and animals, and much like a human brain, stores information about those faces in its memory, a mental image of the facial features so to speak. When we, the system user, upload an image of the person of interest to the AI system, the AI detects the face(s) in that image along with their particular features, search its memory for similar faces, and shows us where and when the person has appeared. We are in control of selecting the time period (up to days) and place (cameras) to search, and we can adjust the similarity level, i.e., how much a face matches the uploaded photo, to expand or fine-tune the search result according to our need. Furthermore, because the camera names and time stamps are available, the system can be linked with maps to track and predict the path of the person of interest. AI Face Search is not Face Recognition for two reasons: it protects people’s privacy, and it is lightweight Protecting People’s Privacy With AI Face Search  All features of face recognition can be enabled by the system user, such as to notify staff members when a person of interest is approaching the store AI Face Search is not Face Recognition for two reasons: it protects people’s privacy, and it is lightweight. First, with AI Face Search, no names, ID, personal information, or lists of any type are required to be saved in the system. The uploaded image can be erased from the system after use, there is no face database, and all faces in the camera live view can be blurred out post-processing to guarantee GDPR compliance. Second, the lack of a required face database, a live view with frames drawn around the detected faces and constant face matching in the background also significantly reduces the amount of computing resource to process the video stream, hence the lightweight. Face Search Versus Face Recognition AI Face Search Face Recognition Quick search for a particular person in video footage Identify everyone in video footage Match detected face(s) in video stream to target face(s) in an uploaded image Match detected face(s) in video stream to a database Do not store faces and names in a database Must have a database with ID info Automatically protect privacy for GDPR compliance in public places May require additional paperwork to comply with privacy regulations Lightweight solution Complex solution for large-scale deployment Main use: locate persons of interest in a large area Main use: identify a person who passes through a checkpoint Of course, all features of face recognition can be enabled by the system user if necessary, such as to notify staff members when a person of interest is approaching the store, but the flexibility to not have such features and to use the search tool as a simple Google-like device particularly for people and images is the advantage of AI Face Search.Because Face Search is not based on face recognition, no faces and name identifications are stored Advantages Of AI Face Search Artificial Intelligence has advanced so far in the past few years that its facial understanding capability is equivalent to that of a human. The AI will recognise the person of interest whether he has glasses, wears a hat, is drinking water, or is at an angle away from the camera. In summary, the advantages of Face Search: High efficiency: a target person can be located within a few seconds, which enables fast response time. High performance: high accuracy in a large database and stable performance, much like Google search for text-based queries. Easy setup and usage: AI appliance with the built-in face search engine can be customised to integrate to any existing NVR/VMS/camera system or as a standalone unit depending on the customer’s needs. The simple-to-use interface requires minimal training and no special programming skills. High-cost saving: the time saving and ease of use translate to orders of magnitude less manual effort than traditionally required, which means money saving. Scalability: AI can scale much faster and at a wider scope than human effort. AI performance simply relies on computing resource, and each Face Search appliance typically comes with the optimal hardware for any system size depending on the customer need, which can go up to thousands of cameras. Privacy: AI Face Search is not face recognition. For face recognition, there are privacy laws that limits the usage. Because Face Search is not based on face recognition, no faces and name identifications are stored, so Face Search can be used in many public environments to identify faces against past and real-time video recordings. AI Face Search match detected face(s) in video stream to target face(s) in an uploaded image Common Use Cases Of AI Face Search In addition to the scenario of missing child in a shopping mall, other common use cases for the AI Face Search technology include: Retail management: Search, detect and locate VIP guests in hotels, shopping centres, resorts, etc. to promptly attend to their needs, track their behaviour pattern, and predict locations that they tend to visit. Crime suspect: Quickly search for and prove/disprove the presence of suspects (thief, robber, terrorist, etc.) in an incident at certain locations and time. School campus protection: With the recent increase in number of mass shootings in school campuses, there is a need to identify, locate and stop a weapon carrier on campus as soon as possible before he can start shooting. Face Search will enable the authorities to locate the suspect and trace his movements within seconds using multiple camera feeds from different areas on campus. Only one clear image of the suspect’s face is sufficient. In the race of technology development in response to business needs and security concerns, AI Face Search is a simple, lightweight solution for airports, shopping centres, schools, resorts, etc. to increase our efficiency, minimise manual effort in searching for people when incidents occur on site, and actively prevent potential incidents from occurring. By Paul Sun, CEO of IronYun, and Mai Truong, Marketing Manager of IronYun

Axis Communications makes audio systems smarter and easier than ever with a line of network audio solutions built for scalability and flexibility based on the customers’ needs. Easily install and manage Axis audio solutions and instantly improve customers’ business operations and security. Axis all-in-one audio solutions can be scaled to fit different spaces and are flexible enough to deliver the right message at the right time and place. Intuitively manage thousands of audio devices with the AXIS Audio Manager C7050 Server and monitor the status from a single user interface. With Axis audio solutions, one can become the audio expert one’s customers need to hear it all loud and clear.  A world of audio possibilities With an open platform, Axis audio solutions easily integrate right into one’s customers’ new or existing systems. Offer one’s customers unique benefits including: Improve security on one’s premises with event-triggered announcements and direct callouts. Make live or scheduled announcements in different zones, at the right time and right place. Create ambiance with easy and flexible scheduling of great-sounding background music. All while enjoying the many benefits of a network audio system. Security, Public address and Background music Stop unwanted activity in its tracks. Broadcast to single or multiple zones. Play music how and where one wants to.

Axis Communications, the provider in network video, has helped develop an innovative and clean energy solution which illustrates the potential of sustainable surveillance technologies in remote locations. In response to a request to produce a system to document part of a major program of improvements to Scotland’s A9 carriageway, Axis and its partner Camera Control UK, developed a solution which is capable of capturing high-quality 4K time-lapse imagery using entirely renewable sources. One of the main challenges was that the solution needed to be able to capture high-quality surveillance video in an area with no communication networks or local power, while coping with weather extremes and construction logistics. With diesel generators disregarded due to the pollutants they would produce, and the challenges associated with trying to lay power cables over a considerable distance along a route that twists and turns, a clean and sustainable solution was required. Video surveillance helps in better traffic flow The highways project will see a 10-mile stretch of the A9 from Perth to Inverness widened to increase the efficiency of the route and allow for smoother traffic flow. After winning a tender to document the project, local company, MB Productions Ltd, commissioned Camera Control UK to produce a solution. Camera Control UK in turn contacted Axis Communications, the provider in network video technology, to work in collaboration. The resulting video would be used for audit purposes, to provide evidence of best practice, and to serve as example material for future projects. All captured video is relayed back to a central control location using a dedicated wireless network Martin Naylor, Director of Camera Control UK, elaborates: “We realized it had to be an off-grid solution to avoid using local power; a solution that could incorporate wireless communications and utilize renewable energy sources to be environmentally friendly and sustainable over the longer term.” Bullet cameras To bring the solution to life, AXIS P1448-LE 4K short bullet cameras were chosen for their robustness and durability. The final system uses eight solar power packs, charged by a mixture of wind turbine and solar PV panels. Eight towers with mounted cameras are employed at various key touchpoints along the A9. Communications masts, installed to enable cloud connectivity, ensured that the Axis cameras, connected via the IoT, were able to deliver imagery of incredible quality. The whole solution illustrates the possibilities for innovation when utilizing the natural elements, having a virtually zero carbon footprint. All captured video is relayed back to a central control location using a dedicated wireless network. The whole system can be remotely monitored to continually check its status of operation. Remote management also enables the cameras to be fine-tuned for precision imagery of the work in progress, without the need to manually touch the cameras, or even to be on-site in person. 4K Imagery Martin Naylor commented on the relationship with Axis that has made this solution possible: “Axis really values innovation and is therefore an ideal partner, not only because the team takes the time to understand the challenges when trying to push the boundaries of what’s possible in surveillance, but also because their drive towards sustainable and ethical practices is an inspiration to other technology companies.” Matt Brown, Director, MBP, said of the solution: “We are now able to capture fantastic 4K imagery of the ongoing work on the A9. Camera Control UK has produced an entirely green solution, an incredible feat of engineering. The Axis cameras are in a completely different league, in terms of quality, to others we’ve seen. This project has been a great success.”

It has been a long time coming, but the Bexar County Metro 911 Emergency Operations Center (EOC) is up and running, and the security systems implemented to protect the facility are among the best of the best. The regional operations center unifies emergency operations into one cutting-edge facility. A New Home Built in San Antonio, Texas, the EOC provides a new home for the Bexar County Sheriff’s communications operations and is an alternate site for the San Antonio police and San Antonio fire and EMS operations. The facility is a joint operations center not only for Bexar County but also for Comal (New Braunfels) and Guadalupe (Sequin) counties. Tight security system All three counties touch dividing lines and are considered part of the San Antonio metro area. Bexar Metro 911 Executive Director Bill Buchholtz said building the facility has stayed on budget of $40 million, “give or take a couple of million.” The electrical system meets Tier IV data center standards for maintaining operations regardless of any unplanned activity, and the mechanical system meets Tier III standards. Because the building is under a tight security system inside and out, it was also important that redundant systems were in place, as well as uninterrupted power. Employees based at the monitors on the main floor are given breaks every so often to decompress, relax and interact. Early stages of planning Alterman staff was fortunate to work with the general contractor in the early stages of planning security Alterman Technologies was hired to provide, install and direct the security solutions effort for general contractor Whiting-Turner, who directed construction on the 81,500 square foot facility located on 11 acres of land. Alterman Technologies’ staff was fortunate to work with the general contractor in the early stages of planning security for this facility. According to James Carmen, Alterman’s Project Engineer, being able to make early and consistent contact allowed for the integrator to help specify the types of security that they felt would most satisfy the end user. It also allowed the installation crew to be able to meet their integration deadline of 8 months, long before the overall construction of the facility was complete. Enterprise access control systems “We were able to evaluate all components of the security solution when we saw the demonstrations of the Lenel, Axis and Salient products,” Carmen said. “We’re pleased with the decisions we made to deploy this security equipment.” To keep the facility secure, Alterman Technologies installed 170 IP cameras inside and out to enforce perimeter security. Now that the facility has been formally dedicated and is fully in use, if a person doesn’t have a reason to be on property, they aren’t getting inside. The facility is secure. Alterman Technologies installed 120 door enterprise access control systems, including iClass biometric readers. Video management systems To monitor both the outside perimeter and inside the building itself, 110 5 MP Axis Communications IP cameras were paired with Salient Enterprise video management systems integrated with the Lenel access control solution. Inside the operations center, the facility is outfitted with 100 55-inch video control systems side by side, all of which are integrated with video and audio control solutions. During Hurricane Harvey, operators inside are able to coordinate any and all emergency and rescue operations Inside the facility, there is a first-floor, open room for 104 operator desk consoles, where operators can keep tabs on all three counties. Operators sit in a 13,878-squarefoot Public Safety Answering Point (PSAP) to handle all 911 calls, formerly managed at 25 different locations. In fact, during the recent Hurricane Harvey, operators inside are able to coordinate any and all emergency and rescue operations. Getting behind the power “The ability to have multiple supervisor control stations is a key feature, providing access to sources and allowing supervisors to manipulate the wall and change presets as needed,” said Art Salinas, Project Manager for Alterman Technologies. “It’s a great system with no real limitations. I believe the client has been pleased with the capability to control and preview content before it goes on the wall. They currently have about 30 preset displays.” With the number of cameras and the video streaming to the facility, Salinas had to be certain the equipment he was recommending and the software that would power the system would work without a hitch, 24 hours a day, seven days a week. “Our work to determine the right kind of solution was very involved, and we evaluated all the systems,” Salinas said. “When it came right down to it, we selected Lenel’s OnGuard for access control, Axis Communications IP cameras and Salient’s VMS and its PowerUltra servers. All of this is securely stored in an enclosed network so there is no worry of outside hacking.” Perimeter security system With three counties and multiple agencies using this facility, the security solutions have to be dependable" Salient Regional Sales Representative Paul Fisher said the choice of VMS was truly an important decision because it had to be strong enough to stop any breaches but also be able to provide the ability to run the perimeter security system and the internal security. “Our VMS solution is able to take the lead with all the streaming video and push it wherever it is directed,” Fisher said. “With three counties and multiple agencies using this facility, the security solutions have to be dependable, yet easy to use. We were invited in to demonstrate the system, and we were able to show numerous details that would benefit the end user. We are able to provide reliability and scalability, and we’re a local company, so that worked to our benefit as well,” Fisher said. Law enforcement officials The facility is designed to provide uninterrupted 911 services during various emergencies, including terrorist attacks and natural disasters. There also is an onsite helipad for access by law enforcement officials, should area roadways be closed or congested, and for staging for media during a public emergency. The building is constructed to withstand an EF3 tornado strike and to operate without any public utilities for an extended period of time. “The mission of the facility is to provide that emergency response when a caller is quite possibly going through the worst experience of their life,” said James Hasslocher, Bexar Metro 911 Network District Chairman.