Retail security applications
Todd Burgess has an easy answer when asked why he’s used a March Networks video solution in his Quik-E Food convenience stores for more than 15 years. “It’s simple. The system is constantly saving us money.” Networking and IT In his role as Vice President of Quik-E Food Stores, Burgess oversees all the networking and IT requirements for the Lynchburg, Virginia business, which includes 13 convenience stores and gas stations, six car washes, a laundromat and a craft beer...
Vanderbilt’s SPC Wireless is an ideal fit for the retail sector. First off, SPC Wireless devices’ aesthetically appealing design is perfect to fit in with retail environments and compliment the surrounding environments of a modern-day retail store. But, as well as featuring a sleek design, the Wireless devices also have many standout features that specifically benefit the retail sector. Automatic power saving One of these benefits is long battery life as the devices are supported b...
The retail industry is constantly looking to find new ways to be relevant in the ever-increasing shadow of online shopping. Researchers have predicted a 17.5 percent growth in the ecommerce share of global retail sales in 2021, rising from 13.7% in 2019. When designer brand Miniso opened new shops in Poland, they used Hikvision technology to give them the edge. The management team at Miniso had a number of specific questions they needed answers to in order to make the stores successful in the c...
Most retailers invest in a video surveillance solution to improve security. Many also use it as an investigation tool to help resolve customer disputes, liability claims and reduce losses from theft and fraud. Intelligent Video Solutions Complete Releaf relies on its intelligent video solution for all of those reasons, however compliance with state regulations was the primary objective when CEO and owner Eric Ryant started looking for a video system for his new, 3,000 square foot cannabi...
Coop wanted a security system to protect a number of their valuable instore goods, such as home electronics, cell phones, and tablets, perfumes, and jewelry. They wanted a modular alarm system that could transmit reliably with the most modern means of communication to the standard alarm receiving centers in Switzerland. They also wanted a solution that had proven reliability and fast alarm detection, and that was certified according to SES EN standards. It was essential that this solution would...
A combination of SMARTair devices — wireless, battery-powered escutcheons, cylinders and wall readers ensure security at the new Almelo building, thereby also ensuring that the demands of a busy mixed-use environment are met. Authorized employees can use offices and warehouse spaces they need; shoppers only access the retail areas of this new Witzand superstore. "This building is our showroom and must come with a modern access control system: SMARTair is the right system for us,” ex...
Booth number: 14039 Dahua Technology USA Inc. will display video surveillance solutions, access control and intercoms at ISC West. Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. The first year that we exhibited at ISC West was in 2012. That was before we had a local US operation. The market started to pick up our brand and was surprised that we offer extensive product portfolios. In 2014, we registered our US office and continued to participate in ISC West. Through our presence at the show, customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints. We are local here and help our customers to grow their business and increase their satisfaction with us. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organization Q: What strategies do you use to get the most out of exhibiting at ISC West? A trade show is definitely a lot of investment within a few days. Therefore, how we create the best ROI and meet the right customers are very important. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organization, including products and technical expertise as well as the sales team. We use an internal and highly coordinated plan with the team to get a better result. We make sure everyone is on the same page in terms of the products/technology we are going to present and have the people with the best knowledge to present to customers who visit our booth. Therefore, a highly coordinated team strategy is required. Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Every company has their ways to follow up with the leads and evaluate the ROI from the show. The way we are using is to upload all our leads to our software and track all these leads afterwards. If they are not already buying from us, our goal is to convert them to become a registered dealer. Customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints If they are already our registered dealers, we seek to grow their business by using our latest technology solutions. In general, all marketing activities in business today require a clear ROI, and it has to tie into the sales numbers. From our experience, the ISC West show provides the best ROI among other shows in the North American market. Q: What company activities (outside the show floor) does your company organize each year? We have a partner event and invite our value-added dealers and partners. We’ve been hosting this event since 2015. Q: What sets ISC West apart from other trade shows on the calendar? As I mentioned, ISC West provides the highest ROI among other shows in the North America market. This show also brings many of our customers and partners to the city as well. I guess people value this opportunity to meet and discuss the technology, the industry trends, and the business to figure out how we can grow together. Other trade shows might be smaller than ISC West and targeted at different markets or address different scopes of the industry need. Every show we attend in 2019 plays a strategic role for us to communicate with the market and find the customers we are looking for.
Booth number: 8045 Costar Technologies, Inc. is a public company that designs, develops, manufactures and distributes a full range of products for the video surveillance and machine vision markets. Costar consists of five operating companies: Arecont Vision Costar, CohuHD Costar, Costar Video Systems, Innotech, and IVS Imaging. The combined product portfolio consists of surveillance cameras, video surveillance systems, recorders, monitors, lenses, cables, accessories, and cloud-enabled services. For more about their presence at ISC West, we contacted Jeff Whitney, Vice President of Marketing for Arecont Vision Costar, a Costar Technologies, Inc. business unit. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. One of our companies, Arecont Vision, exhibited in ISC West booth 17147 in 2005, a tiny space on which the hopes of the company rested. At the time AV was focused on pioneering IP megapixel surveillance cameras, but today we are part of Costar Technologies, offering cameras, VMSs, and recorders. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry. Talking with those who were with the company at time, the enthusiasm of the booth team reached the security dealers and systems integrators who were attending, helping bring megapixel cameras to a much wider audience. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? The Costar companies have a very deep portfolio of products for the security market, and we bring our latest products from each business unit to ISC West. Attendees come in part to see the latest tech, and we drive our development cycle to have exciting new products to unveil on the show floor. We also have meeting space in the booth to provide one-on-one time with our executives and sales team, while sponsoring free admission to the expo for all who want it. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Unveiling our latest products and solutions to existing customers and partners is key to a successful event, and ISC West’s large impact on the industry ensures that many will attend. Perhaps even more important is informing those attending of the strength of the Costar product portfolio, including many Made in USA products and services that others don’t deliver. Both help to drive leads for projects in which we can really benefit our partners and end user customers. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? A large show like ISC West brings many of the Costar business units together, providing an excellent opportunity to continue bonding as a team, as well as to participate in events beyond the show floor. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West brings a very large number of interested, security-focused systems integrators, dealers, consultants, and end user customers all to one place for a three-day expo. That audience and opportunity to share our message validates the investment any large show requires from Costar or others. While some industry events have struggled to find and maintain their audiences, ISC West continues to deliver quality, knowledgeable attendees from across the Americas and around the world. The show differs from other events we do, which are typically regional in attendance or focused more on specific vertical markets.
Booth number: 12089 At this year's ISC West, VIVOTEK USA, Inc. will be showcasing their 180⁰/360⁰ product line plus other general form factors with new features and benefits, including a cybersecurity application embedded onto the cameras, crowd detection, smart motion detection, tailgating, and many more. In addition to IP cameras, VIVOTEK will display a comprehensive product line that also includes NVRs, video receivers, video servers, PoE switches, and video management software. Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. We have come a long way from a little-known surveillance manufacturer with a small booth size VIVOTEK has been an exhibitor at ISC West for many years now. Looking back, we have come a long way from a little-known surveillance manufacturer with a small booth size to one of the global providers in the security industry with a recognizable and trusted brand. Now, we are well-known in the industry and are proud of our accomplishments, but we feel greater things are still in front of us. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? Each year, we want our booth to tell our stories – who we are, what we do and what we are capable of, and where we are heading. We do not want to just be another camera manufacturer who only promotes and displays products; we want to be the solution provider that customers are looking for. In addition, we have very knowledgeable sale managers who can assist visitors at our booth who are looking for surveillance, whether it’s an upgrade or a totally new solution. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Gain industry knowledge and perspective as to where surveillance security industry is heading Like any trade show, it is difficult to quantify success. We attend ISC West to promote the VIVOTEK brand, meet and discuss with customers and gain industry knowledge and perspective as to where surveillance security industry is heading. If we achieve these, then ISC West is a success for us. Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? Our main focus each year at ISC West has always been the interaction with customers and potential customers on the show floor. We pride ourselves in the products and technology we offer, and there aren’t any other trade shows in North America to showcase our capabilities than ISC West. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West is the industry standard of security trade shows in North America. Since we are a security surveillance manufacturer, ISC West is the one show that all manufacturers in this industry must attend.
Booth number: 26041 March Networks is a global provider of video surveillance and video-based business intelligence solutions. Their product portfolio is end-to-end, ensuring that customers can deploy comprehensive solutions designed to help them address real business challenges and improve performance. At ISC West this year, March Networks will be showcasing new hosted services, new PTZ cameras and additional offerings. Attendees will also be encouraged to discover their solutions for banking, retail, cannabis and transportation – all of which help organizations transform video into business intelligence through the integration of surveillance video, analytics, and data from business systems and IoT devices. For more about their presence at ISC West, we contacted Peter Strom, President and CEO, March Networks. And not surprisingly, the technology was a lot less sophisticated compared to what we see today Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. I believe March Networks first exhibited at ISC West in 2001. I did not join the company until 2003, however I had been working in the industry for several years already, and can recall that the exhibitions back then had a much different feel. For one thing, there weren’t the very large companies we see today dominating a lot of the landscape. And not surprisingly, the technology was a lot less sophisticated compared to what we see today. Anyone who has worked in physical security for a long time can attest to the remarkable shift we have seen over the years, first with the transition from analog to IP video and all that entails, to security analytics, to today’s truly advanced business intelligence applications, hosted solutions, and artificial intelligence, computer vision and similar content analytics. Q: What strategies do you use to get the most out of exhibiting at ISC West? Our most effective strategy by far is scheduling our business meetings in advance of ISC West. Our sales team does a very good job of planning meetings with enterprise end users and channel partners ahead of time, so we’re hitting the ground running even before the doors open on Day 1 of the event. In addition, our channel partners are also very well organized, and know which organizations they are going to bring to our booth during ISC West. This pre-planning saves us a tremendous amount of time and ensures that we make the most of the opportunity to meet face-to-face with the many decision-makers who have traveled to the show. The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year Q: How do you quantify your success at ISC West? What ROI do you receive from the show? The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year. Of course we do track the number and quality of the leads we capture as well; however, our face-to-face meetings with end user organizations and channel partners are the primary measures of our ROI. Q: What company activities (outside the show floor) does your company organize each year? The activities we organize outside of the show floor vary from year to year. We have hosted customer appreciation events and roundtable events. We will typically organize an internal sales meeting as well to take advantage of the fact that many of our salespeople and product managers are in the same location. Q: What sets ISC West apart from other trade shows on the calendar? The timing of ISC West is good for most people, as it is still early enough in the budget cycle for most customers to leverage the show to help make decisions – particularly in our banking, retail, cannabis and transit target verticals. Holding the event consistently in Las Vegas is also beneficial, as it makes it easier for people and exhibitors to plan in advance. The city itself is well equipped to handle large exhibitions, offering everything from a central conference space at the Sands to the convenience of nearby accommodations, restaurants etc. Travel is typically convenient as well. In our opinion, ISC West is the premier industry show in North America and appears to be gaining momentum each year.
Booth number: 18037 Hikvision will showcase a wide-range of its video surveillance solutions and security products such as its DarkFighterX dual-sensor with patented bi-spectral fusion technology for low light color imaging; thermal technology for critical perimeter applications, as well as preventive maintenance through temperature alarming and fire detection; specialty solutions for vertical markets including retail, education, gaming and commercial real estate with tailored products and valuable business intelligence analytics; TurboHD (HD over coax) for high resolution video using existing cabling; PanoVu and multi-sensor cameras. We will also feature Hikvision’s central management system, HikCentral, which provides a highly-scalable, reliable, and efficient centralized system management. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience? Hikvision has exhibited at ISC West since 2006. Our presence has grown considerably since then. Each year we showcase Hikvision’s latest technologies and the evolution of the brand through ad campaigns: “Heartbeat of Security” (2016), “Art of Video Surveillance” (2017), and “Achieve Extraordinary” (2018). At ISC West, Hikvision enjoys re-connecting with existing customers and developing new partnerships. Over the years, Hikvision has demonstrated growth and strength within the industry and will continue to support its partners through the dedicated workforce that makes up Hikvision North America. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? The strategy is simple. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners. With our latest products displayed at our booth and our team of product managers, vertical-market leaders, and other technical gurus readily available in one place, it’s a great opportunity to connect with our current and future partners. Of course, we also have one-on-one client meetings in our meeting rooms throughout the show. And, we also host interactive experiences including trivia games, product demonstrations, and other technical presentations at the Thought Theater in our booth. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Hikvision quantifies its success with a variety of metrics including traffic throughout the booth, attendance at educational sessions we host, the number of meetings we conduct with customers, and responses from our sales team on the engagement with integrators and end users after the show. We also measure the feedback we receive from our advertising campaigns whether it’s through our signage at the show or coverage in publications. Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners, and end users. We consider it a fun way for us to say thank you to our valued partners in a casual setting. We’re also an enthusiastic sponsor of the Mission 500 Security 5/2K. Hikvision is fielding a running team, and we’ve begun our fundraising in earnest. Corporate social responsibility is part of our DNA at Hikvision, and the Security 5/2K is a wonderful way to join with our security industry colleagues to make a difference in kids’ lives and give back. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? Hikvision attends a variety of important conferences and trade shows throughout the year, but ISC West is the big show that attracts international attendees that everyone looks forward to. We wouldn’t miss it.
Booth number: 20031 Pelco is highly invested in providing end-to-end video surveillance solutions for customers, so this priority will remain the same in 2019 and beyond Pelco’s priorities for 2019 at ISC West are informed by worldwide trends in the security industry. As a result, Pelco will be focusing on enhancing cloud connectivity and cybersecurity for their customers. In addition, VideoXpert is Pelco’s best-selling video management solution, so this system will be the primary solution focus moving forward. Pelco is also planning to build upon Pelco Professional Services, which will include VxCare, a three-tier service plan for VideoXpert owners available worldwide this May. Overall, Pelco is highly invested in providing end-to-end video surveillance solutions for customers, so this priority will remain the same in 2019 and beyond. Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. Pelco was established in its current form around the year 1987, we have been attending ISC West since at least then. One memory that stands out is having to make many coax cables connect with all the analog cameras and switchers. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? We truly value the media relationships we’ve nurtured over the years. The security trade media specifically have played a pivotal role in sharing the latest news as it relates to our industry and ISC West. In addition to media relations, e-mail blasts and blogs are also key tools to build buzz around our exhibit. Lastly, we utilize a playbook and training protocols developed for our sales department. This information ultimately benefits our customers because they will receive accurate and up-to-date information about our video surveillance solutions. One way we quantify our success at ISC West is to keep track of the number of people attending our booth Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? One way we quantify our success at ISC West is to keep track of the number of people attending our booth. The show is considered the premier event in North American security so a major way we measure our ROI is through initial or final meetings with customers and partners. These initial connections can happen on or near the show floor. In addition, our product managers and engineers create a dialog with our customers so they can determine the transferrable value of a potential solution, which in turn influences our product world map. Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? We have participated in the Security 5K in support of Mission 500. Additionally, we sometimes host customers at local end user sites so they get to see the system in operation. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? It’s the best-attended security conference in North America by far, attracting both domestic and international visitors.
We live in an information and data-led world, and cybersecurity must remain top-of-mind for any organization looking to both protect business operation critical assets. Businesses without proper cyber measures allow themselves to be at risk from a huge list of threats - from cybercriminals conducting targeted spear-phishing campaigns - like the 2018 Moscow World Cup vacation rental scam, to nation-state actors looking to collect intelligence for decision makers - no organization is safe from innovative cyber threats. Security solutions enterprises Organizations can then set the groundwork necessary to stop malicious activity and keep their business’ data safe The evolving threat space means organizations need to ensure they have the most innovative prevention and detection frameworks in order to withstand adversaries using complex and persistent threats. When implementing new security solutions enterprises must start by assuming that there is already a bad actor within their IT environment. With this mindset, organizations can then set the groundwork necessary to stop malicious activity and keep their business’ data safe. As there is no one silver bullet that truly stops all cyberattacks, organizations must adopt a multipronged approach to be widely adopted to stop adversaries. This must include tracking, analyzing and pinpointing the motivation of cyber actors to stay one step ahead through global intelligence gathering and proactive threat hunting. In addition, deploying new technologies leveraging the power of the cloud give a holistic view of the continuously evolving threat landscape and thereby secure data more efficiently. Traditional security approach In today’s landscape, the propagation of advanced exploits and easily accessible tools has led to the blurring of tactics between statecraft and tradecraft. Traditional security approaches are no longer viable when it comes to dealing with the latest trends in complex threats. To make defending against these threats even more complicated, adversaries are constantly adapting their tactics, techniques and procedures (TTPs), making use of the best intelligence and tools. CrowdStrike’s latest Global Threat Report tracked the speed of the most notable adversaries including Russian, Chinese, North Korean and Iranian groups. As the adversaries’ TTPs evolve into sophisticated attack vectors defenders need to recognize we are amidst an extreme cyber arms race, where any of the above can become the next creator of a devastating attack. Russian efficiency is particularly high; they can spread through an enterprise network in 18 minutes 48 seconds on average, following the initial cyber-intrusion. Sophisticated cyber weapons Actors tend to use a simple trial and error technique where they test the organization's network So, reacting to threats in real-time is a priority. Bad actors are extremely vigilant and committed to breaking down an organization’s defenses, and speed is essential to finding the threats before they spread. Actors tend to use a simple trial and error technique where they test the organization's network, arm themselves with more sophisticated cyber weapons, and attack again until they find a vulnerability. This has highlighted the need for tools that provide teams with full visibility over the entire technology stack in real-time in order to meet these threats head-on. Traditional solutions are scan-based, which means they don’t scale well and can’t give the security teams context around suspicious activity happening on the network. They lack full visibility when a comprehensive approach is needed. Businesses without proper cyber measures allow themselves to be at risk from a huge list of threats - like the 2018 Moscow World Cup vacation rental scam Malicious Behavior Through leveraging the power of the cloud and crowdsourcing data from multiple use cases, security teams can tap into a wealth of intelligence collated from across a vast community. This also includes incorporating threat graph data. Threat graphs log and map out each activity and how they relate to one another, helping organizations to stay ahead of threats and gain visibility into unknowns. Threat graph data in conjunction with incorporating proactive threat hunting into your security stack creates a formidable 360-degree security package. Managed threat hunting teams are security specialists working behind the scenes facing some of the most sophisticated cyber adversaries through hands on keyboard activity. Threat hunters perform quickly to pinpoint anomalies or malicious behavior on your network and can prioritize threats for SOC teams for faster remediation. In-Depth knowledge Security teams need to beat the clock and condense their responseIt is key for security teams to have an in-depth knowledge of the threat climate and key trends being deployed by adversaries. The TTPs used by adversaries leave are vital clues on how organizations can best defend themselves from real-life threats. Intrusion ‘breakout time’ is a key metric tracked at CrowdStrike. This is the time it takes for an intruder to begin moving laterally outside of the initial breach and head to other parts of the network to do damage. Last year, the global average was four hours and 37 minutes. Security teams need to beat the clock and condense their response and ejection of attackers before real damage is done. Next-Generation solutions When managing an incident clients need to be put at ease by investigations moving quickly and efficiently to source the root of the issue. Teams need to offer insight and suggest a strategy. This can be achieved by following the simple rule of 1-10-60, where organizations should detect malicious intrusions in under a minute, understand the context and scope of the intrusion in ten minutes, and initiate remediation activities in less than an hour. The most efficient security teams working for modern organizations try to adhere to this rule. As the threat landscape continues to evolve in both complexity and scale, adequate budget and resources behind security teams and solutions will be determining factors as how quickly a business can respond to a cyberattack. To avoid becoming headline news, businesses need to arm themselves with next-generation solutions. Behavioral analytics The solution can then know when to remove an adversary before a breakout occurs Behavioral analytics and machine learning capabilities identify known and unknown threats by analyzing unusual behavior within the network. These have the ability to provide an essential first line of defense, giving security teams a clear overview of their environment. With this at hand, the solution can then know when to remove an adversary before a breakout occurs. Attackers hide in the shadows of a network’s environment, making the vast volume and variety of threats organizations face difficult to track manually. The automation of responses and detection in real-time is a lifeline that organization cannot live without as adversaries enhance and alter their strategies. Adversaries continue to develop new ways to disrupt organizations, with cybersecurity industry attempting to keep pace, developing new and innovative products to help organizations protect themselves. These technologies empower security teams, automating processes and equipping security teams with the knowledge to respond quickly. Organizations can set themselves up for success by integrating the 1-10-60 rule into their security measures, giving them an effective strategy against the most malicious adversaries.
The healthcare sector is a crucial part of a functioning society as it provides life-saving care and reassurance to the population. A key part of ensuring the professionals in this industry have the best work environment is the ongoing security of the facilities. Overcoming environmental challenges Hospitals are challenging environments for security integrators. There is little room for mistakes because staff, patients and assets cannot be compromised. Medical centers and their facilities can be vast complexes and security teams must be confident in their ability to identify and nullify threats as soon as possible. Chubb provided Queensland Children’s Hospital's security team with a simple and easy-to-use tool Chubb Fire & Security offers a range of intelligent video and access control systems to solve these challenges. The Queensland Children’s Hospital in Australia, formerly named Lady Cilento Children’s Hospital, is the major specialist children’s hospital for families living in Queensland and Northern New South Wales. The facility not only provides care to the local families but also the state’s sickest and most critically injured children who need highly specialized care. This state-of-the-art hospital, coupled with a leading academic and research facility and the high calibre staff, provides a platform to continue to develop as a leader in pediatric health care, education and research. comprehensive security solution Chubb developed a solution for Queensland Children’s Hospital that included access control, video management, communications and asset tracking. By creating a common infrastructure for all security systems managed through a comprehensive user interface, Chubb provided the hospital’s security team with a simple and easy-to-use tool that enables them to resolve situations as they happen and action events automatically on command. Chubb also developed a 3D model of the building that allows the security team to respond quickly to a wide variety of events. The protection of patients and staff is naturally a hospital's number one priorityAlso crucial to the implementation of security systems in a hospital is minimal disruption to its everyday operations. Professionals in hospitals are working 24/7 so there is little time when it comes to disabling security systems for maintenance or repairs. Continued maintenance and upgrades are vital elements to Chubb’s work and key to this is a great deal of collaboration with clinical and operational stakeholders. Securing mission-Critical environment Hospital facilities are not always state-of-the-art and often face the slow upgrade process that a limited budget imparts. However, through the audit and update of security systems, steps can be taken to ensure continued operations without external disruption. The protection of patients and staff is naturally a hospital's number one priority and Chubb shares the same commitment to making sure the environment is safe and secure. Carrying out a technically demanding project in a large, mission-critical environment like a hospital takes strong teamwork, including expert strategic partners, and collaboration between stakeholders.
In 2017, IoT-based cyberattacks increased by 600%. As the industry moves towards the mass adoption of interconnected physical security devices, end users have found a plethora of advantages, broadening the scope of traditional video surveillance solutions beyond simple safety measures. Thanks in part to these recent advancements, our physical solutions are at a higher risk than ever before. With today’s ever evolving digital landscape and the increasing complexity of physical and cyber-attacks, it’s imperative to take specific precautions to combat these threats. Video surveillance systems Cybersecurity is not usually the first concern to come to mind When you think of a video surveillance system, cybersecurity is not usually the first concern to come to mind, since digital threats are usually thought of as separate from physical security. Unfortunately, these two are becoming increasingly intertwined as intruders continue to use inventive methods in order to access an organization's assets. Hacks and data breaches are among the top cyber concerns, but many overlook the fact that weak cybersecurity practices can lead to physical danger as well. Organizations that deploy video surveillance devices paired with advanced analytics programs often leave themselves vulnerable to a breach without even realizing it. While they may be intelligent, IoT devices are soft targets that cybercriminals and hackers can easily exploit, crippling a physical security system from the inside out. Physical security manufacturers Whether looking to simply gain access to internal data, or paralyze a system prior to a physical attack, allowing hackers easy access to surveillance systems can only end poorly. In order to stay competitive, manufacturers within the security industry are trading in their traditional analog technology and moving towards interconnected devices. Due to this, security can no longer be solely focused on the physical elements and end users have taken note. The first step towards more secured solutions starts with physical security manufacturers choosing to make cybersecurity a priority for all products, from endpoint to edge and beyond. Gone are the days of end users underestimating the importance of reliability within their solutions. Manufacturers that choose to invest time and research into the development of cyber-hardening will be ahead of the curve and an asset to all. Wireless communication systems Integrators also become complicit in any issues that may arise in the future Aside from simply making the commitment to improve cyber hygiene, there are solid steps that manufacturers can take. One simple action is incorporating tools and features into devices that allow end users to more easily configure their cyber protection settings. Similarly, working with a third party to perform penetration testing on products can help to ensure the backend security of IoT devices. This gives customers peace of mind and manufacturers a competitive edge. While deficient cybersecurity standards can reflect poorly on manufacturers by installing vulnerable devices on a network, integrators also become complicit in any issues that may arise in the future. Just last year, ADT was forced to settle a $16 million class action lawsuit when the company installed an unencrypted wireless communication system that rendered an organization open to hacks. Cybersecurity services In addition, we’ve all heard of the bans, taxes and tariffs the U.S. government has recently put on certain manufacturers, depending on their country of origin and cybersecurity practices. Lawsuits aside, employing proper cybersecurity standards can give integrators a competitive advantage. With the proliferation of hacks, malware, and ransomware, integrators that can ease their client's cyber-woes are already a step ahead. By choosing to work with cybersecurity-focused manufacturers who provide clients with vulnerability testing and educate end users on best practices, integrators can not only thrive but find new sources of RMR. Education, collaboration and participation are three pillars when tackling cybersecurity from all angles. For dealers and integrators who have yet to add cybersecurity services to their business portfolios, scouting out a strategic IT partner could be the answer. Unlocking countless opportunities Becoming educated on the topic of cybersecurity and its importance for an organization is the first step Physical security integrators who feel uncomfortable diving headfirst into the digital realm may find that strategically aligning themselves with an IT or cyber firm will unlock countless opportunities. By opening the door to a partnership with an IT-focused firm, integrators receive the benefit of cybersecurity insight on future projects and a new source of RMR through continued consulting with current customers. In exchange, the IT firm gains a new source of clients in an industry otherwise untapped. This is a win for all those involved. While manufacturers, dealers and integrators play a large part in the cybersecurity of physical systems, end users also play a crucial role. Becoming educated on the topic of cybersecurity and its importance for an organization is the first step. Commonplace cybersecurity standards Below is a list of commonplace cybersecurity standards that all organizations should work to implement for the protection of their own video surveillance solutions: Always keep camera firmware up to date for the latest cyber protections. Change default passwords, especially those of admins, to keep the system locked to outside users. Create different user groups with separate rights to ensure all users have only the permissions they need. Set an encryption key for surveillance recordings to safeguard footage against intruders and prevent hackers from accessing a system through a backdoor. Enable notifications, whether for error codes or storage failures, to keep up to date with all systems happenings. Create/configure an OpenVPN connection for secured remote access. Check the web server log on a regular basis to see who is accessing the system. Ensure that web crawling is forbidden to prevent images or data found on your device from being made searchable. Avoid exposing devices to the internet unless strictly necessary to reduce the risk of attacks.
Video surveillance cannot address all the security challenges in education, but it is a valuable tool and among the least obtrusive options available. And the list of security challenges that video can address grows every day. Video systems can provide real-time monitoring of school premises and facilitate rapid response to incidents. New advances such as video analytics are currently underutilized in the education arena. Historically, video has been used as a forensic tool in the education market, providing critical information about an incident after the fact. But that generalization is changing. Today, networking enables video images to be shared throughout a school system, traveling over existing networks, empowering a more centralized security management structure, and making video more valuable. In particular, higher education institutions are more likely to view live video, given the larger campuses, greater number of buildings, and more public areas where staff and students congregate. Challenges for securing a school environment Panoramic cameras are one tool to address challenges, as a single 360-degree camera can replace between 4 and 5 PTZ camerasMultiple challenges in the education market for security goods and services (from a video perspective) include wide open spaces that make securing schools with video surveillance cameras difficult since the vast amount of coverage required can be cost-prohibitive. Second, state and federal regulations must be taken into account and balanced with the need to protect student privacy. Finally, schools and colleges face dwindling budgets, which means security solutions must deliver more coverage and functionality, while also being cost-effective to deploy. Panoramic cameras are one tool to address these challenges, as a single 360-degree camera can replace between four and five traditional pan-tilt-zoom cameras, resulting in fewer cameras and more coverage – all at a lower cost for hardware and licensing. Data capture form to appear here! Intelligent cameras with video analytics Video surveillance with video analytics can be deployed to monitor areas at certain times of day. For example, once school starts, there shouldn’t be a lot of activity in the parking lot or in particular areas around the school. For these situations, intelligent cameras with video analytics can be used to detect activity in those areas of interest to alert school security that something may need their attention. Radar detection is ideal for perimeters, where a device can be set up unobtrusively to alert when someone enters a particular area. ACC 6 video management software with Avigilon Appearance Search technology provides advanced video analytics search The goal in a potentially dangerous situation is to speed up response times. The faster you’re able to detect something using technology, the faster you’re able to respond. Therefore, being able to identify something happening in a parking lot and alert school resource officers could provide 30 seconds or a minute head start for response, which can get the school into a lockdown situation and get first responders on site more quickly. Video cameras with low-Light capability There are video cameras available with extreme low-light capability to see in near-dark or complete darknessIt’s been shown that using lighting at night can deter crime. However, it can be expensive to keep a building and grounds illuminated all night, every night. To mitigate these concerns and potential costs, there are video cameras available with extreme low-light capability that allows them to see in near-dark or in some cases complete darkness. This allows a school to save money by turning lights off while achieving a level of surveillance performance similar to daytime deployments. Facing above-average student incident rates and student disciplinary concerns at some schools, a school system in the United States sought to upgrade its video surveillance system to allow better local and remote monitoring in important areas. Avigilon high-definition cameras with self-learning video analytics and access control solutions were installed in 101 schools, and ACC 6 video management software with Avigilon Appearance Search technology provides advanced video analytics search. A deep learning artificial intelligence search engine can sort through hours of footage and allow operators to click on a button and search for all instances of a person or vehicle across all cameras on a site, quickly and efficiently.
Workforce management systems gather and analyze information and anomalies from security officers in the field. The information ranges from direct observations entered via mobile or desktop apps by officers on duty to reports from cleaning staff, the maintenance department, and CCTV operators. Taken together, the information yields business intelligence and data analytics at no additional cost. Trackforce is a provider of workforce management solutions specific to the security industry and its unique operational requirements. From tracking guard tours to managing incidents and officers remotely, the platform improves officer accountability, optimizes operations, and delivers actionable insights via a live dashboard to reduce vulnerabilities and enhance efficiencies. The platform is customizable and scales to each client’s business. Platform to control and identify risks “Corporate security teams deal with issues related to operational risk, facility security levels and design basis threats, and must contend with manmade, naturally occurring, and technological events,” says Guirchaume Abitbol, CEO and founder of Trackforce. “We provide them a platform that enables them to control and identify risks, deliver their service, and maintain security best practices.” Trackforce uses live monitoring to ensure quality control and to upgrade situational awareness, delivers real-time incident notifications Trackforce serves large security guard companies and global organizations in diverse vertical market sectors and is expanding in facilities management. More than 200,000 professionals at over 20,000 customer sites in 45 countries use the platform. Trackforce uses live monitoring to ensure quality control and to upgrade situational awareness, delivers real-time incident notifications, and generates data-rich analysis and key performance indicators (KPIs) that enhance monitoring and reporting. Reduces corporate risk Better management of corporate risk is a benefit of security workforce management. The Trackforce platform reduces corporate risk in four areas by: Managing multiple sites, located anywhere, with various threat levels, cultural differences, operating procedures, and regulations. Supporting a security budget and investment in new solutions by providing data necessary for budget approval. Keeping management informed about outsourced security services partners with relevant data, analytics, and transparency. Providing real-time data on risks and incidents so operations can be quickly optimized to ensure top-level security services. Identifying potential threats and risks The platform rapidly and accurately collates data (implied data or trends) based on user-selected parameters. Data- and intelligence-rich reports become available to managers from any location via a dashboard. All necessary information is displayed on a single screen in an uncluttered format.The ability to analyze current and historical data in real time empowers security managers to track patterns Reports can be downloaded and shared with stakeholders. The ability to analyze current and historical data in real time empowers security managers to track patterns, identify potential threats and risks, and implement preventative actions and strategies. Using data intelligence as benchmark Security teams will use data intelligence as a performance benchmark for resources required to accomplish site goals. They will also use this information to pilot and rationalize resource needs for impending contracts based on historical, descriptive (what happened), diagnostic (why did it happen), predictive (what will happen) and/or prescriptive data (how can we can make it happen). “For example, when a large company incurs incremental computer equipment theft, a supervisor can use the platform to review historical reports and identify patterns and anomalies,” says Abitbol. “The supervisor could then identify and proactively implement targeted strategies to mitigate the theft, such as modifying security routes, increasing patrols, or adjusting asset management protocols.” Enhanced control of security resources The Trackforce platform has been designed to serve clients at multiple regional and national locations and is available in many languages. The Command Center allows a security supervisor based at a central location to easily manage officers on multiple sites. The Command Center provides greater oversight and enhanced control of security resources The Command Center provides greater oversight and enhanced control of security resources. Management can compare locations and evaluate security with a customizable reporting dashboard for each site. The uniform platform uses the same reporting templates and processes for each secured and managed location, thus ensuring consistency and accurate benchmarking. Trackforce’s workforce management solution has low cost and presents a low barrier to entry, with systems that can be implemented in a short time.
Whether it is video analytic platforms to monitor traffic patterns or cameras deployed to help law enforcement ensure public safety, many cities are looking at advancements in video technology. Upgrade costs and technology compatibility issues are often front-and-center when it comes to blending new technology with existing infrastructure. For example, if the city law enforcement officials want to improve video camera image quality, which can improve the evidentiary value of footage in prosecutions, they may look at newer HD or IP-based video systems. Upgrading to a hybrid DVR system Applications include perimeter monitoring, public parking, city transportation, square/town safetyTo stretch a tight budget, a migration plan to an IP-based camera system could be phased in over time by centering the upgrade on a new hybrid DVR system. This way, both existing analog and newer IP-based cameras can be hooked into the system. For example, Hikvision’s Smart City Solutions include systems for government services, transportation and traffic management, or any combinations of these. Applications include perimeter monitoring, public parking, city transportation, square/town safety and temporary surveillance. Data capture form to appear here! Heart of City strategy Dahua Technology, a video-centric smart IoT solution and service provider, has introduced its ‘Heart of City (HOC)’ strategy, which is in line with the top-level design experience from hundreds of city projects. The strategy is based on the maturity of five technologies – artificial intelligence (AI), big data, cloud computing, IoT and 5G. The combination will enable the evolution of smart city 3.0 and bring great changes to our life, according to Dahua. A 300-plus camera city center video surveillance scheme in the UK city of Lincoln has been installed and commissioned using Dahua's cameras, monitors and switching equipment A 300-plus camera city center video surveillance scheme in the UK city of Lincoln has been installed and commissioned using cameras, monitors and switching equipment from Dahua Technology. The design of the new all-wireless encrypted system was based around delivering flexible technology, reducing the total cost of ownership, ease of installation, lower maintenance requirements, smart edge analytics and remote connectivity. Future-proof radio network design Environmentally friendly aspects of the project included specifying lower-energy equipment, integrating remote support and recycling hardware wherever possible. The council employed independent consultants Lever Technology Group to help them ensure they had a robust and future-proof radio network design. The installation of the new IP full HD system and network is part of Lincoln’s smart city strategy – Vision 2020 – which seeks to drive innovation in the city and harness new technologies to improve the lives of citizens. One of the results is the provision of free Wi-Fi in the city, working alongside the Dahua cameras using the same IP wireless network. Wearables for city surveillance Wearables are another new aspect of city surveillance system. For example, FLIR Systems, Inc. has announced FLIR TruWITNESS, a wearable sensor platform designed for city-level security and public safety operations. TruWITNESS combines video, audio, location data, Internet of Things (IoT) capabilities, and cloud and management software in one solution, allowing organizations to reach a new level of situational awareness. TruWITNESS is worn on an individual’s body or mounted inside vehicles and is designed for any public safety organization that requires on-scene, real-time mobile surveillance TruWITNESS is designed for any public safety organization that requires on-scene, real-time mobile surveillance. Worn on an individual’s body or mounted inside vehicles, TruWITNESS includes visible-video, audio, global navigation satellite system (GNSS), gyroscope, accelerometer and magnetometer sensors. These sensors combine to send alerts and stream data to a central command center in real-time to ensure full situational awareness and global event handling. Featuring FLIR Neighbor Aware inter-device connectivity, TruWITNESS acts as an IoT device, triggering nearby TruWITNESS devices, fixed and motorized Pan-Tilt-Zoom (PTZ) security cameras, and other connected sensors to act upon an alarm event. TruWITNESS becomes a key component of FLIR Systems’ Video Management System, United VMS, which command centers use to manage video surveillance. United VMS combines video, audio, and other related data and makes it available for real-time situation management and forensic purposes. Video analytics for crowd monitoring Crowd monitoring video analytics solutions monitor vast areas instantly alerting police of any overcrowding areasCrowd monitoring video analytics solutions continuously monitor vast areas instantly alerting police of any overcrowding areas. Qognify’s crowd monitoring video analytics solution was successfully used during the Maratha Morcha in the city of Kolhapur, India, on October 15th, 2016. The system monitored approximately one million protestors through 165 cameras installed across city. Smart threshold alerts were streamed directly into the control room while the crowd was building up, so that action could be taken before the crowd density reached dangerous levels, alleviating crowd safety and stability. At the core of the solution is Situator, Qognify’s advanced PSIM/Situation Management solution, which manages a myriad of security systems and sensors, including Qognify’s video management solution, from a newly built state-of-the-art Command and Control Center. Security operators and officials have advanced situational awareness of what is happening in their city and where. Automated, pre-defined Standard Operating Procedures (SOPs) were designed, in the local language Marathi, for handling routine security incidents as well as disaster management, ensuring that the most effective response is initiated, and procedures are executed in a consistent manner. Maintaining law, order and safety Qognify also implemented its Safe City solution in Navi Mumbai, a planned township that was established to handle the population overflow from the overcrowded and ever-growing city of Mumbai, India. Together with CIDCO (City and Industrial Development Corporation, the agency established for managing the new city) and system integrator WIPRO, Qognify designed an integrated and holistic solution that helps Navi police to maintain law, order and safety. Qognify’s Video Management Solution controls hundreds of surveillance camerasAs a planned township, Navi Mumbai officials have the benefit of operating in a modern environment, allowing them to maximize Qognify’s Safe City solution. The Qognify Situator is an advanced Situation Management platform, and Qognify’s Video Management Solution controls the hundreds of surveillance cameras throughout the city. Role of standards in smart cities “Standards can assist in successfully deploying a comprehensive [safe cities] system with multiple technologies into a single, cohesive entity,” said Per Björkdahl, Chair of the ONVIF Steering Committee. “With the ability to integrate various sensors and data from many different devices synthesized through one interface, government officials and law enforcement are afforded a more complete picture of their city’s security.” Deployment of facial recognition technology Live video streaming within the smart and safe city’s infrastructure means video’s capabilities can go beyond simple evidence recording and evolve into a tool that allows operations teams to monitor and remediate against incidents as they are happening. Facial recognition technology can be added on to any video surveillance camera that is recording at a high quality This can be taken one step further with the deployment of facial recognition via live streaming video. Facial recognition technology can be added on to any video surveillance camera that is recording at a high enough quality to identify faces. The technology works by capturing video, streaming the live video back to a control center and matching faces against any watch lists that the control center owns. Importantly, the data of people who aren’t on watch lists is not stored by the technology. This technology can work to make the city safer in a number of ways. For example, facial recognition could spot a known drug dealer in a city center where they weren’t supposed to be, or facial recognition could identify if a group of known terror suspects were visiting the same location at the same time, and this would send an alert to the police.
Located in Milpitas, California, Jang Su Jang restaurant offers high quality, authentic Korean cuisine offering an extensive menu to satisfy even the pickiest taste buds. Their main goal is to provide delicious meals served with great service in a clean, modern and upscale environment. Jang Su Jang prides themselves by only using the freshest produce for their side dishes and quality meats for their BBQ, providing an excellence to the Jang Su Jang brand. Highly committed to creating an exceptional dining experience not only with great food, but through superior service and an attractive atmosphere, Jang Su Jang employees will always do their best to provide the highest level of Korean cuisine and customer service.The primary objectives of a security overhaul are to monitor staff and provide overall coverage of dining areas as well as entrances and exits Management acknowledges that security plays a crucial role influencing sustainability of operations. The primary objective of a security overhaul including maintenance with camera additions and upgrades will allow management to monitor staff, provide overall coverage of dining areas as well as entrances and exits. Solution By VIVOTEK VIVOTEK’s camera deployment was crucial to assist management in the day-to-day operations of the restaurant. Remotely monitoring employees, customer disputes, damage to customer property and car break-ins are all concerns upper management must address. Also, being able to monitor the main dining areas, assist hosts with seating and table occupancy and camera installations always provide security during non-business hours. Since 2015, management at Jang Su Jang restaurant have always wanted, at a security level, no blind spots left uncovered in the kitchen and dining areas. At the same time, it is critical to maintain the restaurant’s upscale design, making sure cameras are discrete but fully functional. The new video surveillance system features twelve VIVOTEK Network cameras including a 16-channel network video recorder, ND8401. A security overhaul will allow management to monitor staff, provide overall coverage of dining areas as well as entrances and exits Perfect Fit For Overall Coverage FD816BA-HT 2 megapixel fixed dome network camera is equipped with a Full HD sensor enabling a viewing resolution of 1920x1080 at 30 fps. Featuring WDR Pro and Supreme Night Visibility technology, this camera can capture high quality and high visibility video in high contrast or low light environments.Armed with a removable IR-cut filter, VIVOTEK's solution can maintain optimal image quality around the clock As a professional day/night camera, the FD816BA-HT features a removable IR-cut filter as well as IR illuminators effective up to 30 meters for superior image quality around the clock making this camera a perfect fit for overall coverage of the main dining area. Following with the FE9191 H.265 fisheye network camera was used to cover the large banquet area. Covering 360° surrounding view, restaurant staff has no blind spots and can easily run the floor without having to constantly walk the area. The 12 megapixel camera guarantees superb image quality utilizing the latest in panomorph lens technology for 180°panoramic view (wall mount) or 360°surround view (ceiling/wall/floor mount). Armed with a removable IR-cut filter and WDR Enhancement technology, the camera can maintain optimal image quality around the clock for unparalleled visibility under high-contrast lighting environments. Jang Su Jang’s kitchen area was outfitted with FE8174V, VIVOTEK fisheye network camera featuring 5 megapixels.The restaurant uses VAST as the central management software designed to manage all surveillance products Finally, the FD8134 fixed dome network camera completed the deployment and was installed at various exits and entrances, hallways and the cash register area. Specifically designed for indoor applications with its compact and stylish exterior, FD8134 allows discrete surveillance by capturing high quality, high resolution video. In addition to completely outfitting the property in VIVOTEK cameras, the restaurant uses VAST as the central management software designed to manage all surveillance products. VAST allows owners to operate their business efficiently on premises or remotely. VIVOTEK's Effective Solution “When we originally started improving our security system, we chose VIVOTEK cameras and were continually impressed with the quality and reliability, we continued to do upgrades as new VIVOTEK equipment was released. Delicious, quality food is not our only priority; safety is also fundamental to our business. Our staff and customers well-being is of immense importance and helps our business operations run smoothly,” said Manager of Jang Su Jang restaurant Brian Chung.
The large crowds that regularly flock to downtown Houston, Texas, known as GreenStreet, call for heightened security measures. However, the 570,000-square-foot mixed-use center needed to balance a high level of security while maintaining an open and inviting environment that accommodates numerous businesses, delivery drivers, service providers and others who need open access to the property. With an eye towards improving both security and efficiency, the property’s owners decided it was time for a system upgrade. Choosing Hanwha Techwin Working with Houston-based Today’s Integration Inc., GreenStreet evaluated offerings from a number of vendors before selecting Hanwha Techwin as its video surveillance solutions provider. The decision was based on the quality, functionality, versatility and expandability of Hanwha Techwin’s products. Through SSM, GreenStreet’s security personnel can also enter log notes to maintain detailed activity records Today’s Integration designed an advanced video surveillance solution built on Samsung Security Manager (SSM) video management software. The system allows GreenStreet’s security staff to monitor live and recorded video, control PTZ cameras and communicate via two-way audio from a central command center. The system employs multiple Samsung 5080R IP dome cameras, SNP-5200H PTZ dome cameras and 6084R fixed cameras. The system’s NVRs are located in a server room and are connected directly to cameras for recording and to SSM for video playback. Video is transmitted across GreenStreet’s network via hybrid fiber, connecting the multi-site buildings to distribution switches, which also provide PoE to the Samsung cameras also implemented by Today’s Integration, Inc. providing a turn-key solution. Implementing New Security Measures When vendors, contractors or service providers arrive at the bay doors, they press the intercom’s call button to contact GreenStreet’s security staff at the control center. Simultaneously, a live video feed pops up on-screen in the security command center, allowing staff to see and communicate with the individual at the door. Through SSM, GreenStreet’s security personnel can also enter log notes to maintain detailed activity records. The system has also proven effective in assisting the Houston Police Department, which requests video from time. Best of all, the video surveillance solution is easily scalable, allowing more cameras and NVRs to be added as GreenStreet continues to grow and expand.
Recent times have seen Saudi Arabia experience development at a remarkable rate, but key industry sectors have not always been able to keep pace. While certain industries grew by leaps and bounds (architecture, technology), others took longer to find their stride. Take, for instance, the retail industry; up until the early 2000s, Saudi Arabia was still new to the idea of North American shopping malls—most people still preferred shopping at traditional neighborhood convenience stores. Arabian Centres: Developer And Operator One company single-handedly changed that: Arabian Centres. Founded in 2002 as a subsidiary of the Fawaz Alhokair Group, it is the developer and operator of 19 malls in highly-populated cities, with over 1 million square metres of gross leasable area (GLA) under its management. This makes Arabian Centres the largest mall operator in the Kingdom. It has been an unprecedented change in the retail landscape of Saudi Arabia, and it shows no signs of stopping, with an additional 12 malls currently in development to help Arabian Centres reach its goal of 2 million GLA in the next 3 years. But just a few years prior, Arabian Centres was facing a significant challenge to its future operations: Security compliance. Upgrading Security Systems In 2015, changes in local security laws required Arabian Centres to upgrade their security systems across all 19 malls. Local security standards for video security in retail establishments increased, requiring higher image quality and performance. Arabian Centres needed to meet those new requirements quickly to ensure their malls were up to code in order to continue operations.Local security standards for video security increased, requiring higher image quality and performance Arabian Centres needed a partner that would not only help them satisfy applicable legal requirements, but also provide them with the hardware and software to meet their own personal standards of quality as a top-ranked market entity. Moreover, with 19 malls currently operational and more coming in the future, any security solutions they adopted would have to be scalable and versatile enough to meet a wide variety of unique scenarios. Upgrading To Avigilon Beginning in 2015, and continuing to the present day, the overall video security system of Arabian Centres has been upgraded to the Avigilon security solution. In the first phase of upgrades, Avigilon security solutions were installed in 12 of the 19 malls; for phase two, the remaining seven malls will be upgraded with Avigilon solutions, with all malls expected to contain Avigilon solutions by 2018. Avigilon solutions that have been implemented: HD Dome Cameras – superior image resolution, self-learning video analytics and excellent low-light performance HD Pro Cameras – with up to 7K (30 MP) resolution, this camera line captures detailed images over vast areas and provides wide area coverage options Avigilon Control Center (ACC) Enterprise video management software – enhances the way security professionals interpret, manage and interact with high-definition security video Network Video Recorders (NVRs) – Avigilon NVRs include pre-installed ACC™ software, high-performance recording technology, and a three-year Avigilon warranty with dedicated support The Avigilon security solution provides higher image quality and performance at a lower cost of ownership As the new video security standard, each Arabian Centres mall features an average of 350 Avigilon cameras, including HD Dome and award-winning HD Pro cameras, network video recorders, and Avigilon Control Center™ video management software. The Avigilon security solution provides higher image quality and performance at a lower cost of ownership than previously installed systems. By utilizing Avigilon 5K (16 MP) HD Pro cameras in their parking areas, it allows operators to cover the same area in greater detail with fewer cameras installed. With the adoption of Avigilon security solutions, Arabian Centres met all security compliance laws across Saudi Arabia. Avigilon cameras provide the image detail and quality that police required, and Arabian Centres passed their inspections without issue.
Located in the Capitol Hill neighborhood of Seattle, the historic two-story brick and timber commercial building at 115 Belmont Street is surrounded by apartment complexes, coffee shops, and other commercial establishments. The building was renovated and upgraded in 2002 to make it more attractive to potential tenants. It is currently the home of a Seattle Goodwill® Industries store. Effect Of Graffiti On Property Value Retailers, shoppers, and residents in this area of Capitol Hill face a number of security challenges, including vandalism and theft. One of the most pressing issues is the problem of graffiti. The Belmont Street building was a prime target for graffiti vandals, known as “taggers.” The cost of graffiti cleanup is substantial and few perpetrators were being apprehended. Graffiti can also encourage a serious snowball effect as its initial appearance in a location may attract more graffiti and crime. This was the case with the Capitol Hill building. Retail sales were negatively impacted and the property’s value was jeopardized. Arecont Megapixel Solution Sequoyah Electric and Network Services provided the property owner with a solution to help resolve the recurring graffiti problem. By installing Arecont Vision® megapixel cameras, it was expected that the surveillance system would capture high resolution images of the taggers both during the day and at night, and provide the police with the evidence they needed to apprehend and prosecute the offenders. Five Arecont Vision® MegaDome® 2 vandal resistant 3 megapixel cameras were installed along with an ExacqVision video management system. Almost immediately, a tagger was caught on video defacing the building. The quality of the image allowed an identification to be made and the matter was handed over to the Seattle Police Department. After a few more taggers were caught on video, word quickly spread and the graffiti problem disappeared. Incidents of vandalism and theft were also captured by the Arecont Vision® megapixel cameras, and the detailed images provided the authorities with sufficient identification and forensic documentation for prosecution. The system was designed so that both the building owner and Sequoyah can remotely access live or recorded video with the ability to zoom in on footage for a closer look. A mobile app gives real time access as needed. The cameras are contained in environmental, vandal-proof housings and automatically switch from color to black and white recording in the evening. Assisting Authorities With Suspect Identification “The excellent resolution and frame rate of the Arecont Vision® cameras makes forensic review of the video evidence a snap. We are able to resolve facial detail and provide the authorities with quality images to assist with identification of suspects,” said Jon Tabler, Loss Prevention Systems Manager, Seattle Goodwill® Industries. Theft and vandalism may never be completely eliminated but with the Arecont Vision® megapixel cameras deployed with the exacqVision video surveillance software, the building owner and the authorities now have the tools to initiate prosecution while protecting people, property, and assets.
The Dahl Auto Plaza in Winona, Minnesota is part of an auto dynasty that first began in 1911, when Andrew H. Dahl began selling Ford Model T’s out of his general store in Westby, Wisconsin. The company is in its fifth generation of Dahl family ownership with over a century of growth behind it. Today Dahl operates three dealership campuses throughout the Midwestern United States that are home to Subaru, Hyundai, Mazda, Toyota, Chevrolet, Buick, GMC, Ford, and Lincoln automobile franchises. During construction of the new Dahl Auto Plaza in Winona, the installation of a video surveillance system was a required part of the planning. Arecont Vision became the go-to manufacturer for all the dealership’s surveillance cameras. Video Surveillance System Challenge Winona’s Dahl is home to three different dealerships on a single campus — Chevy, Toyota, and the Dahl Used Car Express Service Center. The company needed a comprehensive video surveillance system to monitor its parking lots and service bays for traffic, customer flow, vehicle flow, vandalism, and theft. With a desired 15-16 camera limit to cover such a large amount of space, cameras with high image quality and flexibility were essential to the new surveillance system’s success. No other camera manufacturer could compete with the price and performance of the Arecont Vision Omni series Arecont Vision Try-and-Buy Program The implementation of Arecont Vision megapixel cameras at Dahl Winona began with the use of Arecont Vision’s Try-and-Buy program at the recommendation of Russ Neitzke, President and Founder of systems integrator Digicom, Inc. Cameras selected for a Try-and-Buy trial can be returned by the systems integrator for a full refund of the purchase price if the customer is unsatisfied. The only cameras considered for the Dahl video surveillance system were Arecont Vision SurroundVideo Omni models after they were tested. “No other camera manufacturer could compete with the price and performance of the Arecont Vision Omni series,” Mr. Neitzke said. “As a result, no other surveillance camera manufacturers were recommended by Digicom, Inc. or would be able to so effectively cover the 15 acres of new and used vehicle display, public access, and vehicle service areas at the new Dahl Auto Plaza.” SurroundVideo Omni Unique Design The SurroundVideo Omni series features a unique, patented 360o track design. Each camera includes four individual megapixel (MP) sensors mounted in multi-axis gimbals that can be independently placed and aimed in nearly any configuration, allowing coverage to be highly customized to specific project requirements. With features like remote focus in the SurroundVideo Omni G2, interchangeable lenses and high-resolution capabilities (12 and 20MP) in both G1 and G2 series models, the versatility of this camera family is unmatched. For large open spaces such as those found at the new Dahl campus, the SurroundVideo Omni series provides high resolution, omni-directional video in a rugged, low profile enclosure suitable for both indoor and outdoor use. The cameras are IK-10 impact resistant and IP66 environmental rated against dust and water, making them ideal for Dahl’s requirements. Reduced Need For Multiple Cameras Most critical for Dahl were the SurroundVideo Omni series benefits of low maintenance, high video resolution, and the ability to reduce the number of cameras required for full situational awareness throughout the campus. The SurroundVideo Omni 12MP models selected include Wide Dynamic Range (WDR) technology, which aids in producing high quality, clear images even in challenging light situations. The SurroundVideo Omni reduces the need for multiple cameras to cover open spaces, saving the customer money With Digicom Inc. designing the surveillance and installation plans, Dahl was in good hands. Dahl selected the SurroundVideo Omni series, reaping the significant benefit of reduced installation time. Each sensor gimbal in a SurroundVideo Omni is magnetically set in place around the 70+ placement-point omnidirectional track and then quickly locked down during installation. The SurroundVideo Omni reduces the need for multiple cameras to cover open spaces, saving the customer money on both camera cost and installation requirements. Without the need for the constantly moving parts of a legacy Pan-Tilt-Zoom (PTZ) camera, there are no parts, gears, belts, or motors to wear out and to require maintenance in the SurroundVideo Omni series. This reduces ongoing operational costs. This makes it easy for the installer to arrange an ideal coverage layout. Another significant selling point for Dahl was that each SurroundVideo Omni camera requires only a single IP category 5 PoE (Power over Ethernet) cable, which reduces both complexity and installation cost. ExacqVision VMS Dahl can monitor the surveillance system locally, corporate-wide, and on various smartphones and tablets. Arecont Vision Technology Partner Program member ExacqVision is utilised for the video management system (VMS). A single ExacqVision VMS license is required for each SurroundVideo Omni camera, while providing four high-definition video views. Arecont Vision cameras are certified with ExacqVision and the VMS is installed in the Arecont Vision MegaLab™ to enable ongoing collaboration between the two companies and to ensure the best possible integration and support for customers. Dahl can monitor the surveillance system locally, corporate-wide, and on various smartphones and tablets Arecont Success At Dahl The Arecont Vision SurroundVideo Omni cameras at Dahl have been a great success, with high customer satisfaction. “Basically,” Mr. Neitzke stated, “The coverage that you get with the SurroundVideo Omni is really like buying four cameras in one.” Being able to effectively cover Dahl’s range of campus requirements with fewer cameras and lower purchase, installation, and operational costs meant that Arecont Vision has hit all the required marks for this project, according to Mr. Neitzke. The system has performed incredibly well, with few issues from the end-user. On the rare occasion when an issue has popped up, the Arecont Vision team has been responsive to the customer’s needs, providing technical support, advanced replacements, or any other kind of assistance Dahl has needed for the surveillance system. Future Projects Arecont Vision and Dahl are now planning a second, even larger project at Dahl’s campus in downtown La Crosse, Wisconsin. Dahl plans on upgrading this campus with a new surveillance system for indoor and outdoor spaces with Arecont Vision cameras. Digicom, Inc. and the Arecont Vision Field Application Engineering groups are developing a campus-wide plan for this next project. SurroundVideo Omni will be ready to be deployed yet again whenever Dahl needs it.
Having a quality video surveillance solution to provide a safe and secure environment in shopping centers is more important than ever given the turbulent world we live in. That’s why Norway’s Olav Thon Group turned to March Networks certified partner, Focus Security, to recommend an enterprise-class video surveillance solution to replace an aging system at the Gronland Basar, a shopping center in downtown Oslo. The Olav Thon Group is one of Scandinavia’s largest real estate enterprises with 104 shopping centers, close to 500 commercial properties and 65 hotels, reporting 2014 sales of 8.8 billion Norwegian Krone (US$1,037,000) and employing 3,160 full-time equivalent employees. Enterprise-Class Video Surveillance “With March Networks as our preferred video surveillance vendor, we can confidently deliver on our promise of quality and meet the expectations of our growing customer base.” The March Networks video surveillance system Olav Thon selected for the Gronland Basar shopping center includes powerful March Networks Command Professional video management software and March Networks’ new MegaPX DPoC MicroDome cameras. The MegaPX DPoC MicroDome was an ideal fit for the Gronland Basar property, as the IP camera streams clear, 3MP resolution video and audio over existing coaxial cable, rather than requiring an expensive and disruptive upgrade to Ethernet cabling. In addition, the DPoC MicroDome supports the IEEE 1901 standard, enabling it to be installed in daisy-chain, star or loop configurations over a single analog cable for further flexibility and savings. Providing Clear Video Evidence Just a few hours after it was installed, Gronland Basar’s high-performance March Networks solution proved its worth by providing clear video evidence that helped identify a group of troublemakers who had activated the mall’s water sprinkler system, temporarily causing a minor downpour. A March Networks video surveillance system is also deployed at Jessheim Storsenter, one of the largest shopping centers in Norway A March Networks video surveillance system is also deployed at Jessheim Storsenter, one of the largest shopping centers in Norway. Jointly owned by the Olav Thon Group and Harald Kvaerner Eindom, Jessheim Storsenter boasts 145 stores and restaurants in the rapidly growing community of Jessheim, 45 kilometres north of downtown Oslo and a short distance from the city’s international airport. A March Networks system was originally installed at Jessheim Storsenter in 2008 and upgraded several years later to a March Networks Command Enterprise Server video management solution. Centralized User Management Designed for ease-of-use, Command Enterprise simplifies day-to-day administration through time-saving centralized user management and mass configuration tools. Real-time health monitoring alerts system administrators to disconnected devices, recording issues and other potential problems and advanced search tools help users quickly zero in on video evidence. The system at Jessheim Storsenter records video from approximately 100 March Networks MegaPX WDR MiniDome and third-party surveillance cameras located in the shopping center, parking garages and areas of high risk around the periphery of the complex. Tenants are responsible for video surveillance on their own premises. A security officer at Jessheim Storsenter keeps an eye on real time video displayed on nine overhead monitors, according to safety officer Kristian Sveen. In the event of an incident – a disturbance or the malfunction of an escalator, for example – security staff on patrol can be quickly dispatched to offer assistance. Easy To Use Video System Sveen likes the ease-of-use of the system, the image quality and the ability to set up or change camera views on the overhead monitors through simple drag and drop functionality. The shopping center’s safety department has a good relationship with the local police force, which regularly requests video clips to assist them in their investigations. Video is also used as a training tool, said Sveen. Sveen likes the ease-of-use of the system, the image quality and the ability to set up or change camera views on the overhead monitors “For example, a car went up in flames in our parking garage some time ago. The fire department was on the scene in minutes and the fire was put out, but we used the video after the incident to learn how we could improve our response in a similar situation.” Additional cameras will be required when the first of a three-phase expansion project is completed in 2017. By 2020, Jessheim Storsenter will offer shoppers more indoor parking, more stores and restaurants, and an adjacent hotel. Command Enterprise, a solution capable of supporting up to 128,000 video channels, will easily scale to the Jessheim Storsenter’s expanded footprint. High-Quality Video Surveillance Products The successful installation at Olav Thon’s Gronland Basar and eight years of positive experience with the March Networks system at the Jessheim Storsenter serve as excellent references for Focus Security, which was responsible for the sale and installation of both systems. Established in 2000 and a March Networks partner since 2001, the security systems integrator provides video surveillance, access control and perimeter protection solutions to a wide range of customers across Norway, including high-profile customers in the aviation, government and military sectors. Focus Security attributes its success to offering exceptional service and high-quality products “because otherwise we would need to have a lot of people running around fixing problems,” said Managing Director Bjarte Hatlenes. “To the average customer, all video surveillance systems are more or less the same, except if there is some special functionality that appeals to them,” said Hatlenes. “What’s most important to them is to find a good partner – someone they can trust to deliver a quality solution in a timely manner. “With March Networks as our preferred video surveillance vendor, we can confidently deliver on our promise of quality and meet the expectations of our growing customer base.”
Round table discussion
When it comes to security and to ensuring the integrity of gaming operations, today’s casino market is risk-averse. Regulations direct the required surveillance of table games and slot machines, while modern casinos are often sprawling complexes that have a variety of other risks to be addressed, too. We asked this week’s Expert Panel Roundtable: What are the challenges of the casino market relating to security and surveillance technology?
There will be more artificial intelligence, more machine learning, video systems with more capabilities, and all of it will add greater value to our solutions. Those are among the expectations of our Expert Panel Roundtable as they collectively look ahead to the remainder of 2019. One unexpected prediction is that AI will not prove to be a game changer – at least not yet. We asked this week’s Expert Panel Roundtable: What will be the biggest surprise for security in the second half of 2019?
People are an essential component of any physical security system. Automation hasn’t taken over completely yet! But how has innovation changed the skillsets security operators need to operate systems effectively? The two elements – technology and manpower – must operate seamlessly and hand-in-glove to ensure that modern systems live up to their full potential. We asked this week’s Expert Panel Roundtable: How does technology innovation in security systems impact the skillsets needed by security operators and officers?