Retail security applications
Most retailers invest in a video surveillance solution to improve security. Many also use it as an investigation tool to help resolve customer disputes, liability claims and reduce losses from theft and fraud. Intelligent Video Solutions Complete Releaf relies on its intelligent video solution for all of those reasons, however compliance with state regulations was the primary objective when CEO and owner Eric Ryant started looking for a video system for his new, 3,000 square foot cannabi...
Located in Milpitas, California, Jang Su Jang restaurant offers high quality, authentic Korean cuisine offering an extensive menu to satisfy even the pickiest taste buds. Their main goal is to provide delicious meals served with great service in a clean, modern and upscale environment. Jang Su Jang prides themselves by only using the freshest produce for their side dishes and quality meats for their BBQ, providing an excellence to the Jang Su Jang brand. Highly committed to creating an ex...
The large crowds that regularly flock to downtown Houston, Texas, known as GreenStreet, call for heightened security measures. However, the 570,000-square-foot mixed-use center needed to balance a high level of security while maintaining an open and inviting environment that accommodates numerous businesses, delivery drivers, service providers and others who need open access to the property. With an eye towards improving both security and efficiency, the property’s owners decided it...
Recent times have seen Saudi Arabia experience development at a remarkable rate, but key industry sectors have not always been able to keep pace. While certain industries grew by leaps and bounds (architecture, technology), others took longer to find their stride. Take, for instance, the retail industry; up until the early 2000s, Saudi Arabia was still new to the idea of North American shopping malls—most people still preferred shopping at traditional neighborhood convenience stores. Ara...
Located in the Capitol Hill neighborhood of Seattle, the historic two-story brick and timber commercial building at 115 Belmont Street is surrounded by apartment complexes, coffee shops, and other commercial establishments. The building was renovated and upgraded in 2002 to make it more attractive to potential tenants. It is currently the home of a Seattle Goodwill® Industries store. Effect Of Graffiti On Property Value Retailers, shoppers, and residents in this area of Capitol Hill face a...
The Dahl Auto Plaza in Winona, Minnesota is part of an auto dynasty that first began in 1911, when Andrew H. Dahl began selling Ford Model T’s out of his general store in Westby, Wisconsin. The company is in its fifth generation of Dahl family ownership with over a century of growth behind it. Today Dahl operates three dealership campuses throughout the Midwestern United States that are home to Subaru, Hyundai, Mazda, Toyota, Chevrolet, Buick, GMC, Ford, and Lincoln au...
Opening up new possibilities for competitive video surveillance deployments in retail, restaurant and small business applications, IDIS has launched a compact range of robust, high performance cameras and recorders. The IDIS Compact Solutions series is designed for rapid installations and both single and multi-site roll outs, allowing for the mixing and matching of analog and IP technologies, making upgrades and system extensions more affordable than ever. IDIS Compact Solutions The new line includes a choice of network and HD-TVI cameras and recorders, all of which are easy to install through one-click network configuration. A highly competitive price point comes without any compromise on IDIS’s signature reliability and performance, while hardened network security protocols provide complete reassurance against hacking risks. The new Compact Solutions line features 4-channel compact recorders that can be conveniently desktop or wall mounted, and for end-users and operators - including branch managers, small business owners and security personnel – the line combines high performance features with simple operation and a choice of client software. The IDIS Compact Solutions range is hard-wearing, making it particularly durable and perfectly suited for busy environments where reliable capture of high definition video images is important. IDIS Dome And Bullet PoE Cameras IDIS’s DC-D4212R dome and DC-E4212WR bullet PoE cameras are perfect for confined spaces yet deliver full-HD performance IDIS’s DC-D4212R dome and DC-E4212WR bullet PoE cameras are perfect for confined spaces yet deliver full-HD performance in live view and playback (including on remote devices such as smartphones) and come with motion detection, tamper alarms, zoned privacy masking, day and night ICR and IR LED up to 20m. A choice of four and eight channel IP or HD-TVI recorders allows fast and trouble-free installation and lets installers take advantage of existing coax cabling. The IP recorders also benefit from H.264 live view which eliminates the need to upgrade hardware peripherals. For highest performance streaming capacity, H.265 and IDIS Intelligent Codec compression deliver bandwidth savings of up to 90 percent, ensuring smoother real-time viewing and full evidence retention. “The new IDIS Compact Solutions line continues our longstanding tradition of market-responsive offerings, designed and developed in house to meet the real-world needs of our industry partners and end-users. This new line of fills an important need in the market, for high value, high performance technology from proven market leaders able to reliably meet highly specific requirements in vertical spaces, such as retail, and smaller business operations,” noted Keith Drummond, Senior Director, IDIS America. IDIS Total Solution As with all IDIS products the Compact Solutions range is backed by industry-lauded technical support and service, including the company’s global technical support operation, co-located with IDIS America’s regional headquarters near Dallas, Texas. The new IDIS Compact Solutions line is the latest offering in the powerful and award-winning IDIS Total Solution—an end-to-end, single sourced offering that delivers unrivaled plug-and-play simplicity (combined with highest-quality performance, compatibility, now featuring the longest recorder warranty in the industry), with a low total cost of ownership.
Two giant video surveillance companies have responded to a United States government ban on use of their products included in the 2019 National Defense Authorization Act (NDAA). Both Hangzhou Hikvision Digital Technology Company and Dahua Technology Company are mentioned by name in a section buried in the giant military reauthorization bill. A ban on use of their products will take effect “not later than one year after” the law is enacted. Response From The Manufacturers Hikvision’s statement expresses disappointment with the version of the 2019 NDAA passed by both chambers of the U.S. Congress Hikvision’s statement expresses disappointment with the version of the 2019 NDAA passed by both chambers of the U.S. Congress. “This legislation was quickly drafted without sufficient evidence, review, or investigation to warrant the video surveillance technology restrictions outlined in section 889,” says Hikvision. “The process resulted in an ambiguous provision with potentially far-reaching implications for American business and represents a rejection of the U.S. government’s commitment to use a standards-based approach when evaluating security risks in federal procurement.” Dahua was less direct and did not specifically mention the ban in its statement. “Although local laws and regulations may present challenges, we never lose sight of our goals — to provide top-tier products and services for the North American market,” says the statement from Zhejiang Dahua Technology Ltd. The rest of the statement centers on Dahua’s ongoing commitment to the video surveillance market and addresses possible motivations for the ban (see below). Impact On Contractor Business Dahua’s statement expressed its ongoing commitment to the video surveillance market Hikvision also cited a recent article published in The Hill that quoted Chris Nickelson, a Missouri-based contractor, who argued that a ban on Hikvision products would actually harm small American businesses like his. According to the article, Nickelson said allegations against Hikvision have hurt his business, and he decried a lack of evidence supporting the allegations. “Somebody still needs to show me that there’s any real meat and potatoes behind any accusations that have been made towards Hikvision,” Nickelson is quoted in The Hill. The rest of Hikvision’s statement: “Hikvision is committed to complying with all applicable laws and regulations and has made efforts to ensure the security of its products go beyond what is mandated by the U.S. government, including certification under the Federal Information Processing Standard (FIPS) 140-2 and opening our Source Code Transparency Center (SCTC), which makes the company’s source code available for review by law enforcement authorities and government agencies in the U.S. and Canada.”We understand that in today’s security industry, cybersecurity is the biggest challenge" Company Statement On The NDAA Here is more of Dahua’s statement on the National Defense Authorization Act: “Dahua Technology is a global leading IoT video surveillance solution provider operating in 37 countries and dedicated to bringing our customers innovative solutions. Dahua Technology has been publicly traded on Shenzhen stock exchange market since 2008 and is not a government-owned entity. We understand that in today’s security industry, cybersecurity is the biggest challenge. We have provided remedies to correct those issues with our customers. We take cybersecurity very seriously by implementing a seven-module cybersecurity baseline into our product design. Meanwhile, we continue to work with 3rd party partners like DBAPP Security and Synopsys Technology, to rigorously test our products to combat against current cybersecurity vulnerabilities."To personalize our interaction with customers at this event, Hikvision will not have a booth on the GSX show floor" Dahua’s statement continues: “With over 6,000 R&D Dahua professionals, we strive to provide secure products and solutions to our valued customers to secure what they care about. Although local laws and regulations may present challenges, we never lose sight of our goals — to provide top-tier products and services for the North American market. We will continue to invest in resources and employees to ensure our customers and partners retain the highest quality of services to support future growth in this market. "We will continue to invest in resources and employees to ensure our customers and partners retain the highest quality of services to support future growth in this market.” Hikvision Comments On GSX Presence Hikvision has also issued a statement about its downsized presence at the upcoming GSX trade show (formerly ASIS) in Las Vegas. A Hikvision spokesperson confirmed that the decision to abandon Hikvision’s large booth presence was made earlier this summer and was not a result of the ban. Here is Hikvision’s statement about GSX: “As in previous years, Hikvision will be well represented at the GSX show in September in Las Vegas. To personalize our interaction with customers at this event, Hikvision will not have a booth on the GSX show floor. Instead, a contingency of Hikvision professionals will attend the conference and host partner meetings and product demonstrations in meeting facilities throughout the trade show. "As a total solution provider, Hikvision looks forward to meeting with end users, A&E consultants, integrators and other partners to discuss how Hikvision's full suite of products can help address the challenges facing security directors and the broader C-Suite.”
Checkpoint Systems, a global supplier of Electronic Article Surveillance (EAS), RFID solutions and Alpha High-Theft Solutions for the retail industry, introduced the Alpha OptiLok, its next generation of specialized tags for eyewear protection. The new hard tag offers an improved and refined design to enhance the ease and speed of application/removal without any security compromises. It is based on a well-proven adjustable grip mechanism used in previous eyewear tags, but with an ingenious locking mechanism allowing easier application and removal. The locking mechanism is compatible with Checkpoint’s traditional S3 Key and is available in two sizes (large and extra deep) as well as two technologies (AM or RF). Easy Application And Removal According to Irene Fernandez, EMEA Product Manager Alpha High Theft Solutions, “We’ve learned a lot from our work with eyeglass retailers over the years, which has led us to this major improvement in protecting prescription eyeglasses and sunglasses. Our new OptiLok tag provides durable construction with protective rubber pads that securely hold and protect more than 95 percent of eyewear frames, while achieving fast and easy applications and removals.” Key Features: Available in AM or RF technology Durable construction Quick application and removal Easy to recycle and reuse Unobtrusive Availability: OptiLok is available immediately for normal (large) and extra deep frames (April 2018).
At ISC West 2018, visitors to the Genetec Inc. booth #26065 will be able to learn about the company’s new range of market-specific solutions specifically developed to address the needs of airports, cities, educational institutions, retailers, and transportation customers. “By leveraging the growing availability of valuable yet untapped sources of data, these portfolios create a host of new opportunities for organisations to find synergies between their security, operations, and business intelligence needs,” comments Jimmy Palatsoukas, Director of Product Marketing at Genetec. Genetec Citigraf is a decision support system ideally suited for law enforcement, emergency services, and public safety agencies Genetec Airport Sense At ISC West, airport customers will be particularly interested in looking at Genetec Airport Sense, an advanced operational analytics solution that correlates data provided by existing security sensors to produce actionable intelligence about passenger flow, airport security, and overall operations. Attendees will also be able to see how Genetec Security Center, a unified security platform, Genetec Clearance, a digital evidence management system, and Genetec Mission Control, a collaborative decision management system, are helping leading airports around the world heighten security, improve operations, and grow retail revenue. Genetec Citigraf Already installed in several cities around the world, Genetec Citigraf is a decision support system ideally suited for law enforcement, emergency services, and public safety agencies. Citigraf was first introduced in the city of Chicago, where it is helping to improve collaboration, shorten the first-response time of reported incidents, and significantly reduce crime. Featuring a powerful correlation and analytics engine, as well as a unified view of public safety operations, Citigraf instantly detects and displays relevant information from disparate systems for inter-agency collaboration. The proliferation of new surveillance systems, body-worn cameras, in-car video and mobile phones has created more ways to gather evidence, while exponentially increasing the quantity of data collected. A digital evidence management system, Genetec Clearance allows cities, police officers, investigators, and security managers to collect, manage, and share digital evidence from a variety of sources. To help solve challenges such as traffic congestion, roadway accidents, and parking scarcity, Genetec recently introduced Genetec Traffic Sense Genetec Traffic Sense The efficient flow of people, vehicles, and goods throughout cities and communities is a fundamental aspect of everyday life and business activities. To help solve challenges such as traffic congestion, roadway accidents, and parking scarcity, Genetec recently introduced Genetec Traffic Sense. This unified traffic operations platform brings together traditional traffic operations systems with security and incident response platforms and uses advanced analytics to detect road incidents and slowdowns, automates response, and provides operators with a consolidated view of events. Genetec Security Center And Mission Control Teaching, research, and learning happen best when faculty, staff, and students feel safe. With thousands of students and staff to protect, sprawling campuses, and emerging threats, campus security is often left feeling overwhelmed. Working together, Genetec Security Center and Mission Control increase situational intelligence and enable security personnel to prepare for, and effectively respond to, common occurrences and emergency situations. By unifying all aspects of campus security, such as access control, video, ALPR (Automated License Plate Recognition), communications, and intrusion, Security Center enhances the efficiency of campus police. Not only do they benefit from a global view of all their buildings and campuses, but they are better equipped to centrally act on threats at a moment’s notice. Genetec Retail Sense Genetec Retail Sense enables brick and mortar retailers to increase operational intelligence to enhance customer service Retailers today are behooved to gather and rely on the same insightful customer analytics that online merchants can harvest automatically. Security Center offers retailers enterprise-wide visibility of sales floors, point-of-sale (POS) and cash-handling areas, distribution centers, and parking facilities so that they can efficiently safeguard staff, patrons, buildings and equipment. When used with Security Center, Genetec Retail Sense enables brick and mortar retailers to increase operational intelligence to enhance customer service by transforming existing video surveillance content into powerful consumer insights. Genetec solutions are designed to help public transit agencies develop and maintain the most efficient operations and processes to provide passengers with positive experiences in a secure environment. When transit and security personnel manage operations from a single, unified platform, such as Security Center, they have easy access to all the data being collected by their physical security system. With this bird’s-eye-view of their environment, they can respond quickly and knowledgeably to any incidents as they arise.
Axis Communications, global providers of network video solutions, will be participating as a silver sponsor and exhibitor during Seamless Retail 2018, taking place at the Dubai International Convention Exhibition Centre, April 15 - 16, 2018. Being in retail has never been so challenging. Competition is fierce, margins are being squeezed, and external/internal losses are becoming increasingly costly. It is therefore the perfect time to reconsider the many ways in which video surveillance can help retail business; it’s more than just about safety and security. Pro-active surveillance and monitoring can help prevent losses, improve merchandising and offer customers a better experience. It makes sound business sense in every retail operation, whether it’s a single shop or a whole chain of stores. Philippe Kubbinga, Regional Director, Middle East & Africa, Axis Communications, “Retail is a key focus for us and we are witnessing a high demand for an analytics-based approach now more than ever. Business owners are going beyond traditional surveillance methods and utilizing the intelligence available all around. Axis meets this requirement perfectly with our retail solutions. I’m confident we are witnessing a new era of running retail businesses and we are excited and geared to deliver towards that demand.” When used with Security Center, Genetec Retail Sense enables retailers to gain operational intelligence through their VMS" Efficient Monitoring Ahmed Ouf, Business Development Manager – Retail, Axis Communications, “Retail has very different and specific requirements on network video systems. At our booth we are pleased to present our custom-fit solutions. With the fast-paced technological revolutions, the store of the future will be digital and capturing that intelligence will be key to operating a profitable business. You can focus on customer engagement, sales and service by efficiently monitoring in-store queues, re-allocating your staff in real time and seeing how well your campaigns and merchandising attracts shoppers.” Axis will be joined by three key partners on the stand. Genetec, Quanergy and JARD ME. Firas Jadalla, Regional Director, Genetec Inc. Middle East, Africa, Turkey, “Brick and mortar retailers today must gather and rely on the same insightful customer analytics that online merchants can harvest automatically. When used with Security Center, Genetec Retail Sense enables retailers to gain operational intelligence through their VMS with enterprise-wide visibility of sales floors, point-of-sale (POS), and cash-handling areas that enhance customer service by transforming existing video surveillance content into powerful analytical consumer insights.” Smart Store A smart store brings together the online world and the physical store, providing an intelligent and customer-friendly environment. Genetec Retail Sense connects all store and customer touchpoints, combining data from all digital devices and sensors to generate real-time analytics and business intelligence data. The software communicates directly with multiple Quanergy sensors to collect and evaluate the data and interpret what is happening in a given environment Quanergy is the leader in 3D LiDAR (Light Detection And Ranging) sensors and smart sensing solutions. LiDAR sensors use lasers to send pulses that reflect off objects to measure directly the distance and shape of objects, creating a detailed 3D map of the physical world. Qortex, the company's core proprietary perception software platform, incorporates machine vision, deep learning and 3D perception proprietary algorithms. The software communicates directly with multiple Quanergy sensors to collect and evaluate the data and interpret what is happening in a given environment. This unique blend of integrated hardware and software enables a new level of smart awareness. LiDAR smart sensing solutions At Seamless Retail, Quanergy will introduce a complete and intelligent LiDAR-based retail and security solution. Fully integrated with PTZ camera control infrastructure, this powerful platform increases an organization’s capability significantly by detecting, tracking and classifying objects in real-time and following a unique subject through a designated area. With this platform, retailers can gain real-time insights on customer behavior and flow, enable powerful actionable information and statistics for effective security, queuing and crowd management in malls and large stores to enhance conversion rates, and increase customer satisfaction by optimizing traffic, staff and marketing strategies. Jard Me will be featuring industry leading solutions that form part of the complete risk, loss prevention and fraud prevention ecosystem Risk Mitigation Jard Me is a boutique consultancy and service provider that has aggregated best-in-class solutions designed to identify and mitigate inventory loss, fraud, process and people risks across the physical & digital supply chain. Managing & mitigating loss (or shrinkage) within this rapidly evolving industry is becoming increasing convoluted as supply chains become more complex and retailers operate across multiple channels to meet changing customer demands. Visibility of inventory, and accuracy thereof is paramount in delivering the seamless ‘omni-channel’ shopping experience that customers now expect. Loss Prevention Departments are stretched as the risk landscape is also continually changing. In addition to monitoring traditional factors that drive loss (or shrinkage) such as process failure and administrative errors, fraud and theft now extends beyond the physical store to include electronic payments, loyalty programmes and returns. Jard Me will be featuring industry leading solutions that form part of the complete risk, loss prevention and fraud prevention ecosystem.
Sargent and Greenleaf (S&G), a division of STANLEY Security that manufactures high-quality mechanical and electronic locks, has announced the release of its new Digital Time Lock, a high-security solution for small businesses and retail outlets. S&G’s Digital Time Lock is the newest addition to its Digital Platform portfolio, which includes the Audit Lock 2.0 and A-Series with Display. The lock allows employers to assign four independent schedules for up to 100 users, with four opening windows per day for each schedule, making it an ideal choice for managers of small businesses and retail locations needing to manage access control between multiple employees on various shifts. Like other S&G locks within the Digital Platform portfolio, the Digital Time Lock offers enhanced audit data, recording up to 1,000 time- and date-stamped audit events with a quick USB download feature. Users also have the ability to store audit trails from multiple locks onto one flash drive. This lock has been awarded the UL Type 1 certification, with the following certifications pending: EN 1300, Vds Class 2, A2P B/E, ECB-S and CNPP Effortless Time Setting Review Along with simplified scheduling and powerful auditing, the Digital Time Lock offers a programming experience through a user-friendly web interface with straightforward, uncomplicated features and without any additional programming software needed. When programming at the lock itself, the Programmer Code Access allows effortless review of current settings via a large digital display. The Digital Time Lock also offers dual control, automatic daylight savings, a management reset code, time delay up to 99 minutes and a penalty lockout. UL-Certified Lock “Our Digital Time Lock is the future of managing and securing safes,” said Keith Deaton, COO of Sargent and Greenleaf. “The auditing capabilities of our digital platform, along with the scheduling and management features of this lock, make it possible for small businesses and retail locations to achieve high security with a smarter, faster, more manageable solution.” The Digital Time Lock is available in two bolt types: Model 3006 PIVOTBOLT, which automatically relocks to secure the safe whenever the container’s bolt work moves to the fully-closed position, and the Model 3007 DIRECT DRIVE, with lock bolt retraction and extension that is controlled by turning the keypad, offering dependable manual control of the locking bolt. This lock has been awarded the UL Type 1 certification, with the following certifications pending: EN 1300, Vds Class 2, A2P B/E, ECB-S and CNPP.
Having a quality video surveillance solution to provide a safe and secure environment in shopping centers is more important than ever given the turbulent world we live in. That’s why Norway’s Olav Thon Group turned to March Networks certified partner, Focus Security, to recommend an enterprise-class video surveillance solution to replace an aging system at the Gronland Basar, a shopping center in downtown Oslo. The Olav Thon Group is one of Scandinavia’s largest real estate enterprises with 104 shopping centers, close to 500 commercial properties and 65 hotels, reporting 2014 sales of 8.8 billion Norwegian Krone (US$1,037,000) and employing 3,160 full-time equivalent employees. Enterprise-Class Video Surveillance “With March Networks as our preferred video surveillance vendor, we can confidently deliver on our promise of quality and meet the expectations of our growing customer base.” The March Networks video surveillance system Olav Thon selected for the Gronland Basar shopping center includes powerful March Networks Command Professional video management software and March Networks’ new MegaPX DPoC MicroDome cameras. The MegaPX DPoC MicroDome was an ideal fit for the Gronland Basar property, as the IP camera streams clear, 3MP resolution video and audio over existing coaxial cable, rather than requiring an expensive and disruptive upgrade to Ethernet cabling. In addition, the DPoC MicroDome supports the IEEE 1901 standard, enabling it to be installed in daisy-chain, star or loop configurations over a single analog cable for further flexibility and savings. Providing Clear Video Evidence Just a few hours after it was installed, Gronland Basar’s high-performance March Networks solution proved its worth by providing clear video evidence that helped identify a group of troublemakers who had activated the mall’s water sprinkler system, temporarily causing a minor downpour. A March Networks video surveillance system is also deployed at Jessheim Storsenter, one of the largest shopping centers in Norway A March Networks video surveillance system is also deployed at Jessheim Storsenter, one of the largest shopping centers in Norway. Jointly owned by the Olav Thon Group and Harald Kvaerner Eindom, Jessheim Storsenter boasts 145 stores and restaurants in the rapidly growing community of Jessheim, 45 kilometres north of downtown Oslo and a short distance from the city’s international airport. A March Networks system was originally installed at Jessheim Storsenter in 2008 and upgraded several years later to a March Networks Command Enterprise Server video management solution. Centralized User Management Designed for ease-of-use, Command Enterprise simplifies day-to-day administration through time-saving centralized user management and mass configuration tools. Real-time health monitoring alerts system administrators to disconnected devices, recording issues and other potential problems and advanced search tools help users quickly zero in on video evidence. The system at Jessheim Storsenter records video from approximately 100 March Networks MegaPX WDR MiniDome and third-party surveillance cameras located in the shopping center, parking garages and areas of high risk around the periphery of the complex. Tenants are responsible for video surveillance on their own premises. A security officer at Jessheim Storsenter keeps an eye on real time video displayed on nine overhead monitors, according to safety officer Kristian Sveen. In the event of an incident – a disturbance or the malfunction of an escalator, for example – security staff on patrol can be quickly dispatched to offer assistance. Easy To Use Video System Sveen likes the ease-of-use of the system, the image quality and the ability to set up or change camera views on the overhead monitors through simple drag and drop functionality. The shopping center’s safety department has a good relationship with the local police force, which regularly requests video clips to assist them in their investigations. Video is also used as a training tool, said Sveen. Sveen likes the ease-of-use of the system, the image quality and the ability to set up or change camera views on the overhead monitors “For example, a car went up in flames in our parking garage some time ago. The fire department was on the scene in minutes and the fire was put out, but we used the video after the incident to learn how we could improve our response in a similar situation.” Additional cameras will be required when the first of a three-phase expansion project is completed in 2017. By 2020, Jessheim Storsenter will offer shoppers more indoor parking, more stores and restaurants, and an adjacent hotel. Command Enterprise, a solution capable of supporting up to 128,000 video channels, will easily scale to the Jessheim Storsenter’s expanded footprint. High-Quality Video Surveillance Products The successful installation at Olav Thon’s Gronland Basar and eight years of positive experience with the March Networks system at the Jessheim Storsenter serve as excellent references for Focus Security, which was responsible for the sale and installation of both systems. Established in 2000 and a March Networks partner since 2001, the security systems integrator provides video surveillance, access control and perimeter protection solutions to a wide range of customers across Norway, including high-profile customers in the aviation, government and military sectors. Focus Security attributes its success to offering exceptional service and high-quality products “because otherwise we would need to have a lot of people running around fixing problems,” said Managing Director Bjarte Hatlenes. “To the average customer, all video surveillance systems are more or less the same, except if there is some special functionality that appeals to them,” said Hatlenes. “What’s most important to them is to find a good partner – someone they can trust to deliver a quality solution in a timely manner. “With March Networks as our preferred video surveillance vendor, we can confidently deliver on our promise of quality and meet the expectations of our growing customer base.”
Industry Challenges The retail industry suffers considerable losses each year as shrinkage due to employee theft, sweet hearting, and shoplifting. It also faces pressure from on-the-spot robberies and organized retail crime, workplace violence, slip-and-fall litigation, workman’s compensation, and legislation. Arecont Vision® IP megapixel cameras are proven around the world by retailers of all sizes, utilised in a wide range of retail locations and environments, to address these challenges. Arecont Vision Deployment Examples Arecont Vision IP megapixel single- and multi-sensor cameras are deployed in a wide range of applications to support the retail marketplace. Examples include: Providing complete situational awareness, with live and forensic viewing Video documentation for slip-and-fall, workman’s compensation, workplace violence, and litigation protection Loss prevention including internal fraud, theft, and sweet hearting, plus external fraud, shoplifting, and organized retail crime Entrance – exit – POS - aisle – stock room – cafeteria/break room – loading dock monitoring Parking area surveillance License plate recognition Customer/staff behavior monitoring Workflow monitoring Audit programs Budget/business continuity Supply chain monitoring Arecont Vision cameras are deployed by small retailers, convenience and liquor stores, chain stores, department stores, big box retailers, supermarkets, shopping centers and malls, luxury goods suppliers, car dealerships and gas/petrol stations.
Customer Among the many tenants at “Las Américas,” the second largest shopping mall in Morelia, Michoacán, México, a jewelery retailer experiences the mall’s foot traffic, the highest in the area. Mallor Joyeria is a popular jewelery store in the upscale venue. Challenge The Mallor Joyeria had been robbed several times; however, with the low-quality resolution of the store's previous surveillance system none of the suspects were ever clearly identified or caught. The basic system included eight security cameras, installed to deter shoplifting and theft. The store was in need of a higher-quality system to help protect its customers and valuable inventory from future criminal threats. Specifically, they were looking for wider views and higher-resolution coverage. Megapixel Solution Searching for a higher-quality surveillance system, Mallor Joyeria contacted Sermex, a well-known nationwide security company specializing in video surveillance since 1988; committed to developing high-technology video solutions and works hard to keep its service competitive according to Sermex Products Engineering Manager, Mr. Rodrigo Cervantes. Seeking the best option for higher-resolution IP megapixel cameras to use at the jewelery store, Sermex turned to Arecont Vision. In addition to additional security benefits and the ability to identify suspects, Arecont Vision cameras provide efficiency benefits such as wider views and higher-resolution coverage. Sermex engineering department lists high recommendations and performance as the two biggest factors in choosing Arecont Vision cameras. They also cite price as a factor and adding that the cameras are “very cost-effective.” A Sermex integrator installed eight of Arecont Vision’s MegaDome cameras at the jewelery store, including six in the store area covering the jewelery showcases. Two more IP dome cameras were installed in “very confidential and restricted areas” according to Sermex engineers. Arecont Vision MegaDome cameras enable jewelery store to gather, analyze and interpret any evidence of theft “After evaluating various manufactures for this type of application, the customer chose Arecont Vision’s megapixel cameras,” said Mr. Cervantes. The system is monitored locally by the jewelery store management and can also be monitored remotely via Internet. Megapixel Benefits The greater resolution of Arecont Vision’s MegaDome cameras enabled the Mallor Joyeria to gather better, more detailed information to help them track, verify and stop the operations of those attacking the store. The result is a lower rate of violent attacks and an increase in security for the store's customers. Greater image clarity translates into better information to be used as evidence. A significant benefit of the new system is a greater comfort level for the store's customers. Previously, customers did not feel comfortable in the jewelery store because of perceived security threats, which kept them from shopping there. Now they feel safer, more at ease and more likely to visit the store, which will help contribute to return on investment (ROI) of the new system, according to the jewelery store management. They have stated their confidence that this whole new Arecont Vision security system will increase the retailer's ROI because customers and employees will feel secure. Not only will it will stop burglars, it may also decrease our insurance costs. Arecont Vision MegaDome cameras enable the jewelery store to gather, analyze and interpret any evidence of theft, which will help them achieve their primary goal of greater security. The system has performed “perfectly” to date says the jewelery store management, and Arecont Vision's response to the needs of the user and systems integrator has been “excellent.” Mallor Joyeria management has seen that the improved video quality of megapixel imaging can provide a range of benefits in retail applications. For example, better video quality makes it easier to view the way clients and clerks handle the jewels, watches and other products mainly while these are being showcased. The picture quality and digital zoom capabilities of Arecont Vision cameras far exceed analog technology and enable retailers to retrieve highly usable video. Megapixel imaging represents a significant upgrade in system functionality compared to standard-resolution cameras. The use of fewer megapixel cameras to cover larger areas can dramatically decrease costs related to other elements of a system. This advantage plays especially well in the retail environment, where costs are always a consideration. The successful application of megapixel cameras to provide unparalleled image quality and resolution in a small retail environment such as the jewelery store in Mexico illustrates the flexibility of megapixel solutions and their cost-effectiveness for a wide range of uses.
Dahua Technology, a world-leading manufacturer and supplier of video surveillance products headquartered in Hangzhou, China up secured ultra modern shopping mall in Mwanza . The construction of ultra modern shopping mall complex has taken off in Mwanza city. Mwanza is Tanzania's second largest town and the economic heart of the Lake Region. With the continuous development of the economy, the city needs a better business environment to meet the needs of its residents. Therefore, the Mwanza Municipal Council commissioned K&M Archplans (T) Ltd to undertake the design and supervision of the proposed ultra-modern Mwanza shopping mall that covers about 50,000 m2 of shopping space. Mwanza is Tanzania's second largest town and the economic heart of the Lake Region Challenge Of Shopping Mall Security Shopping mall has unique challenges that must be taken into consideration when designing an effective security program. Dahua provides the security system for the ultra modern shopping mall considering all factors at the beginning of the construction, including plenty of network dome cameras, PTZ dome cameras and zoom cameras, bits of NVRs and LCD monitors as well. The cameras cover the whole shopping mall, especially the entrances and exits, halls, corridors and the parking lots. The mall will have a four story market structure developed; Dahua puts the network dome cameras and PTZ dome cameras mainly inside the mall and installs the zoom cameras on the outside to security the whole building. Dome Camera Specification Dahua's 2-megapixel full HD water-proof & vandal-proof network dome camera (HDBW5200), was used. This camera, with a dedicated-design, a 2.7-12mm fixed lens and a 1/2.8" 2-Megapixel progressive scan Sony Exmor CMOS was the best fit for the interior of the mall. Its IK10-rated vandal-proof can effectively prevent violent destruction. HDBW5200 is able to help to deter theft and respond to active criminal incidents.Dahua's security systems ensure every person in the centre feels secure and welcome Outside, the SD6A230-HN 2Megapixel full HD 30x ultra-smart network IR PTZ dome camera protects the mall's exterior and parking 24/7 with recording high resolution images. Other than its high image quality, the PTZ camera provides a wide pan and tilt range, 0°~360°horizontally and -10 ° ~90 ° vertically, delivering broad images of each scene and a complete picture of ongoing events. Moreover, the domes support 255 presets setup and the go-to speed of pan is 240°/s and tilt 200°/s. With an IR range of up to 150 meters, it can features great day/night performance in any lighting conditions. It is able to monitor every corner of the shopping mall. Protection Of Shoppers And Employees Dahua's security systems ensure every person in the mall feels secure and welcome no matter if it's shoppers or employees. With Dahua's security systems, the mall can respond and control appropriately when certain events happened. The ultra modern shopping mall has a modern and alluring design. Dahua is very much looking forward to the results of its products in the ultra modern shopping mall.
Customer Lauren Bright is a leading wholesale and retail enterprise that specialises in importing European apparel and operates more than 40 outlets in major Chinese cities. Lauren Bright's Pinko store in Harbour City, Hong Kong features the Pinko clothing line, an Italian fashion brand designed specifically for young women. Challenge When opening a new shop for the Pinko brand, Lauren Bright was looking for a video surveillance system to monitor internal staff and to provide anti-theft protection. They were looking for high-resolution imaging to do the job more effectively. As always in the retail environment, overall system cost was a consideration. Megapixel solution Arecont Vision megapixel cameras were chosen for installation in the store based on their clearer, high quality images and the ability to increase operating efficiency, according to Jerry So, sales manager, ADT Hong Kong Ltd. ADT Hong Kong designed the video surveillance system and performed the installation. The integrator is the Hong Kong branch of ADT, the leader in electronic security solutions, specialising in design, sales, installation and monitoring services for more than 7.2 million residential, commercial and industrial customers worldwide. With $7 billion in annual sales, 60,000 employees globally and operations in more than 40 countries, ADT protects 90 percent of the world's Fortune 500 companies and more than 80 percent of the world's top retailers. The integrator and end-user evaluated analog cameras for the installation but decided instead to go for the superior image quality and expanded functionality of a system based on megapixel video. Cameras installed at Lauren Bright's Pinko store were four Arecont Vision 1.3 megapixel cameras and Arecont Vision's AV2155DN, a 2 megapixel day/night camera. Arecont Vision's 1.3 megapixel camera provides 1,280 x 1,024 pixel images at 32 frames per second using a ½ inch CMOS sensor. Capabilities of Arecont Vision megapixel cameras include motion detection, image cropping, region-of-interest viewing and the ability to zoom into an image after it is archived (forensic zooming). Arecont Vision AV2155DN is a 2 megapixel MegaDome®camera that provides 1600 x 1200-pixel images at 24 fps, with low-light sensitivity of 0.1 lux at F1.4. The MegaDome® all-in-one integrated camera, lens and IP66-rated environmental dome housing use a 1/2-inch CMOS sensor and Arecont Vision's MegaVideo® image processing at 80 billion operations per second. The camera employs H.264 (MPEG 4, Part 10) compression to minimize bandwidth and storage requirements while maintaining real-time image resolution. The day/night model used at the Pinko store features a motorized IR cut filter. The dome features a camera gimbal with 360-degree pan and 90-degree tilt adjustments. Capabilities of Arecont Vision megapixel cameras include motion detection, image cropping, region-of-interest viewing and the ability to zoom into an image after it is archived (forensic zooming) The network video recorder is supplied by Genius Vision Digital, Inc. (GVD) and is fully interoperable with Arecont Vision megapixel cameras. The Pinko system is monitored centrally from a main control room. A hard disk drive (HDD) provides 1 terabyte of storage. Arecont Vision works closely with industry leaders such as GVD to ensure integration of Arecont Vision's megapixel cameras with their NVR platforms. Megapixel benefits The system has performed well to date, and Arecont Vision has been responsive to the needs of the user and integrator. The improved video quality of megapixel imaging is especially important in retail applications. For example, better video quality makes it more likely an operator could clearly see the denominations of paper bills changing hands in a questionable point-of-sale transaction. The picture quality and digital zoom capabilities of Arecont Vision cameras far exceed analog technology and allow retailers to retrieve usable video that can be used as prosecutable evidence. Megapixel imaging represents a significant upgrade in system functionality compared to standard-resolution cameras. In addition to lower bandwidth and storage requirements, megapixel cameras can dramatically decrease costs related to other elements of a system, such as fewer software licenses, fewer lenses and a decrease in man-hours needed to bring it all together. These advantages play especially well in the retail environment, where costs are always a consideration. This application of megapixel cameras to provide unparalleled image quality and resolution in a small retail environment illustrates the flexibility of megapixel solutions and their cost-effectiveness for a wide range of uses.
The integrator F & N Enterprises of Tucson, AZ is a low voltage systems integrator specializing in commercial/residential installation of burglar, fire and surveillance security systems. They are experts in the deployment of structured cabling, voice and data infrastructures, using UTP and Fiber Optics. Project background A leading grocery chain’s corporate security and loss prevention departments had requested an overall upgrade to the region’s facility surveillance systems. These facilities included grocery stores with gas stations, and regional distribution centers. They had a directive to integrate the most cost effective progressive technology, increase the camera count, and be able to easily relocate existing cameras. Each project location varied slightly in camera count. Stores required from 24 to 64 cameras. The distribution centers would need over 100 cameras added at each location. Multiple racks and recording equipment were located within management’s office space in each facility. The technology The system upgrade required the best technology, ease of use, superior video imaging, day or night, and full location coverage. There was also a requirement for public view monitoring (PVM), remote information/image retrieval and a more advanced system of image management. The transmission methods to be considered were; IP cameras powered by PoE via Cat5 Unshielded Twisted Pair (UTP) to an NVR, analog cameras via standard video coax (already in use) to a hybrid DVR, or analog cameras powered by a Hybrid Video Power Supply via Cat5E UTP to a hybrid DVR. All store locations were already cabled for voice and data using Cat5 UTP cabling. The corporate mandate also included a strict adherence to the EIA/TIA 568B termination pin-outs and UTP structured cabling standards for voice and data transmission. It was sensible to use the same cabling infrastructure platform for surveillance applications as if and where possible. Other system considerations IP cameras via UTP and analog cameras via UTP both allowed cameras to be powered remotely using UTP cables thereby maintaining that 568B standard. This was a big plus. Many of the stores had fuel stations located on site, but often times located at the front of the property. Each fuel stations needed an enhancement to surveillance coverage too. If they chose to use coax cable, there would be a need to install over 15,000 feet of cable. This further confirmed the commitment by corporate management that the decision to go with standards based UTP was the correct one. The use of UTP reduced material and labor costs by 50%. IP cameras via UTP or analog cameras via UTP hybrid video? The choice was made to use, analog cameras via an NVT UTP Hybrid Video network. The NVT system was scalable, manageable, standards based and affordable. Another selling point of using the NVT was it allowed for a possible infrastructure stepping-stone in the future. By installing the Cat5 cabling, it provided a system with better performance standards today, as well as having the cabling in place for mix of IP cameras should the need arise in the future. That made the overall systems more flexible. In the future, certain areas of the store may be targeted for IP enhanced video, some may not, but all areas are ready. The NVT system was scalable, manageable, standards based and affordable The install details Headend: F&N Enterprises installed a Cat5 patch panel in the rack housing with the DVRs, and monitors. Standard patch cords were used to patch across the RJ45 connectors to the NVT DigitalEQ™ Active Hub. The output of each hub was directly connected to the DVR via standard NVT supplied coaxial jumpers. Wire management was used to create an extremely clean and professional looking installation. A single-channel NVT device was used at each camera location. The Fuel Stations: The solution provided for the fuel stations was a rack mounted NVT passive hub in the fuel station and NVT active hub in the headend rack. While the powered hub was not required by NVT specs, it did allow the video signal to be equalized to match those signals provided by in-store cameras. Power and Video To The Cameras: Analog, high resolution mini-dome cameras were used throughout the project. Most of the UTP runs were around 150 feet. Run length to the fuel stations were typically 1200 feet. All cameras on the project were powered by the NVT PVD™ power supply cable integrator hubs. These PVD power hubs supplied video, control and camera power using a 568B standards based UTP cabling network, which was very organized, easy to understand and able to be used in the future for IP retrofits as needed. These hubs, once installed in a central position, powered a co-located (star topology) group of cameras. The cameras were connected to the system via power-video transceivers which are small in size, easy to hide and protect from tampering. The cabling infrastructure All of the Cat5E UTP cabling that was installed replaced coax. The entire network was converted to structured cabling via UTP. The Cat5E was very cost effective, easy to pull and terminate. Cat5E transmission performance is well within that required for the video transmission application. Fred Francis of F&N said, “The NVT product is really a quality piece of equipment. It’s well suited, designed for its use. We did have a problem with one hub where we didn’t get any AC for ports 1-8. The return-swap was immediately handled by our distributor and NVT, we had a replacement the following day. No problem getting it resolved. The NVT tech support department is well trained, knowledgeable, and treated us respectfully. The equipment installs easily. I’ve seen 5,000ft of Cat5 cable running video with great results: superior picture quality! Installing it in the fuel station scenario above, saving money, saving time, and with great results brought it all into crystal clarity.” There are choices regarding the media used for your cabling infrastructure that allow the end-user more flexibility in their future systems needs and choices. The most common media for IP transmission is UTP. Whether you are deploying an analog, a hybrid, or a purely IP based system, Hybrid Video via UTP is worthy of consideration.