Banking & Finance security applications
The 100 Mount Street premium-grade office tower completed in May 2019, is the tallest (152m) building in North Sydney. With an innovative cross-braced exoskeleton structure and a soaring glass curtain wall, the tower celebrates Sydney‘s history of excellence in architecture and structural engineering. The 35-story office tower offers panoramic views of Sydney Harbor, Sydney Opera House, and Sydney Harbor Bridge, and is occupied by some of Sydney’s best-known companies. The site al...
Doncaster Culture and Leisure Trust (DCLT), The Dome, required a new solution that would protect several areas, including one of the largest gym’s in Doncaster, The Fitness Village. Vanderbilt ACT365 system DCLT had a specific brief for this project that specified enhancing the staff and customer experience, while simultaneously providing access control solutions to restricted areas from the general public, members, and staff alike. Oliver Law Security (OLS) Ltd. did not hesitate to rec...
An important heritage site which played a key role in protecting the UK during World War II is itself being made safe and secure with the installation of a comprehensive and fully integrated security system, including more than 75 Dahua HD CCTV cameras. Battle of Britain Bunker The Battle of Britain Bunker is an underground operations room in Uxbridge, formerly used by No. 11 Group Fighter Command during the Second World War, most notably in the Battle of Britain and on D-Day. The operations...
Places of leisure, where one spends one’s downtime, are public by design. Unlike a bank vault or power plant, they actively invite visitors. One can’t just lock them down and hope no one turns up. Equally, to ensure user and property safety, access must not be a free for all. Managing risk - separating authorized from unauthorized people and locations - is part of every site manager’s daily routine. Intelligent locking makes this workload a whole lot easier. Intelligent keys...
The world is constantly changing, with people, data and goods moving more fluidly than ever before. The security solution needs to move with it. New Incedo Business connects all security software and hardware within one platform. One can easily scale it up or down, based on one’s needs, to keep people moving and business growing. Together. People need different access times and entry points, and the access and security requirements change day to day – so, a static solution is no lon...
ARST is a public transportation company in Cagliari, Italy. The company operates a massive fleet of about 800 public buses throughout the island of Sardinia. During the vehicle modernization process, the company decided to deploy new centralized CCTV systems to enhance the security level of passengers and drivers. Challenges First of all, the low-definition images captured by the original surveillance equipment cannot meet the company’s advanced monitoring needs. Second, the bus driver c...
Dahua Technology, with its award winning deep learning algorithms, proudly releases WizMind – a portfolio of solutions composed of project-oriented products including IPC, NVR, PTZ, XVR, thermal and software platforms, delivering precise, reliable and comprehensive AI solutions to verticals including government, retail, energy, finance and transportation. WizMind's human-oriented solutions Powered by AI and deep learning algorithms, WizMind provides comprehensive human-oriented solutions including facial recognition, privacy protection, human video metadata, people counting and stereo analysis, enabling rapid and precise reaction. In addition, it provides more precise and effective AI search to locate targets, generating various human data for business analysis. According to IHS, the total market value of professional video surveillance equipment will grow to $27.2 million by 2023 To protect portrait data, WizMind provides outstanding privacy protection. Based on deep learning algorithms, WizMind supports real-time mosaic masking of the human face or body detected in the monitoring area, which is needed in courtroom scenarios and may be valuable to retailers which can optimize their business through intelligent analysis of customer flow, recorded without violating privacy or GDPR. WizMind based on vehicles WizMind boasts multiple vehicle-based AI solutions, such as ANPR and vehicle metadata, illegal parking which provide more attributes of vehicles for easy control, quick search and business analysis. It is widely used in urban areas, residential community entrances, parking lots and toll stations. By extracting and comparing plate numbers with databases, ANPR helps managers of parking lots and city roads improve vehicle management efficiency with functions like Blacklist Alarm and VIP Recognition. ANPR also supports vehicle tracking, which helps police efficiently locate vehicles according to the crosschecking result. ANPR is able to recognize plate numbers in over 58 countries. WizMind with thermal technology WizMind combines deep learning algorithms with thermal imaging technology to help users achieve ultra-long-distance monitoring in harsh environments, non-contact temperature monitoring and early fire prevention. The Dahua WizMind series is compatible with mainstream third party technology partners With an accuracy of 0.3 degrees Celcius and a speed that monitors three people per second, Dahua’s High Accuracy Body Temperature Monitoring Solution has been widely and successfully applied within transportation hubs, financial institutions, commercial complexes, schools and other places all over the world, joining the global efforts in pandemic prevention and control. WizMind Ecosystem Initiating openness and collaboration, the Dahua WizMind series is compatible with mainstream third party technology partners, such as Milestone, AxxonSoft, ISS and others. Furthermore, WizMind Ecosystem provides the DHOP and sufficient API for our technology partners, enabling them to combine real AI joint solutions to our common customers, and a series of marketing activities will be engaged with our ecosystem partners. Dahua WizMind, a high-end AI series, aims to serve demanding scenarios in many vertical industries. With the mission of “enabling a safer society and smarter living”, Dahua Technology will continue to focus on “innovation, quality and service” to serve its partners and customers around the world.
Due to the escalating coronavirus pandemic (COVID-19), Messe Frankfurt New Era Business Media Ltd and ABEC Exhibitions and Conferences P Ltd, have decided that Secutech India will not take place in 2020. The decision is the result of travel restrictions and strict social distancing guidelines currently in place across India, and a lack of availability at the fair’s venue – the Bombay Exhibition Centre – during an appropriate time later this year. The fair will take place at the same location in Mumbai in May 2021. Stemming the spread of COVID-19 The Indian Government has taken extensive measures to stem the spread of COVID-19. Beginning from March 25, a 21-day nationwide lockdown was announced, effective until April 14. This has since been extended for another 19 days, effective until May 3. Strict social distancing regulations have been imposed, and all incoming and outgoing international and domestic flights have been suspended. With uncertainty and tight travel restrictions in place not only in India, but around the globe, pre-fair planning and preparations for Secutech India, originally scheduled from May 7 – 9, 2020, were severely hindered for the fair’s exhibitors and visitors. The decision to defer to 2021 Commenting on the cancellation, Ms Regina Tsai, General Manager of Messe Frankfurt New Era Business Media Ltd, said: “The evolving situation, including local and international travel restrictions as well as constantly changing public health guidelines made it impossible for the fair to be held as scheduled. Despite our best efforts, we have been unable to find a new available time slot at the fair’s venue to adequately serve the interests of our exhibitors in 2020. Because of this, we have taken the difficult decision to defer the fair until 2021.” Mr Manish Gandhi, COO, ABEC Exhibitions & Conferences P Ltd, further commented: “As members of an industry that prioritises safety and security, we are confident that the industry is in full support of our decision. We remain committed to supporting the business of our stakeholders wherever possible, and we look forward to welcoming the full fraternity for another productive few days of trade in 2021."
Motorola Solutions has agreed to acquire IndigoVision, a U.K.-based provider of end-to-end video security solutions. The boards of Motorola Solutions, its holding company and IndigoVision have reached an agreement on the terms of a recommended cash acquisition for approximately $37.2 million, representing a premium of approximately 116 percent based on the average share price over the most recent 12-month period. The acquisition will be funded by existing cash resources of Motorola Solutions and become final in May 2020. Motorola Solutions has a strong presence in the large and expanding area of video security since acquiring Avigilon in March 2018. Their product offerings include high-definition cameras, advanced video analytics, network video management hardware and software and access control solutions. IndigoVision is a developer of complete, end-to-end video security solutions from cameras to video recorders to body worn cameras to security management software. Motorola Solutions says the IndigoVision range of products, global presence and customer base are "highly complementary" to Motorola Solutions' existing presence in video security. Among the benefits is enhanced geographical reach across a wider customer base. "The access we will now have to Motorola Solutions' range of innovative technologies will create new opportunities for IndigoVision and enable us to bring an exciting proposition to the market that allows us to further deliver on our goal of delivering safety, security and business intelligence," says Pedro Vasco Simoes, Chief Executive Officer of IndigoVision. "We share IndigoVision's commitment to providing next-generation, end-to-end video security solutions that enhance safety, security and efficiency," says John Kedzierski, Senior Vice President, Video Security Solutions, Motorola Solutions.
With just days left until the planned industry trade show, Reed Exhibitions has canceled ISC West over concerns about the COVID-19 coronavirus. Here is the statement on the decision: 'We at ISC West want to express our concern for everyone impacted by the COVID-19 coronavirus. Based on our close monitoring of ongoing developments with the virus, recent reports from public health officials and extensive consultation with our partners in the global security community, ISC West, scheduled to be held March 17-20, will now occur in July at the Sands Expo Center in Las Vegas. We take pride in offering vital business opportunities to our customers, including networking, education and access to new products and technologies, and commit ourselves to making July’s ISC West 2020 event live up to high standards. Over the coming weeks, along with ISC West’s Premier Sponsor SIA - we will continue to serve the industry, creating ways to connect, collaborate and keep our world moving during this difficult period.'
With growing concerns over the COVID-19 coronavirus, Motorola Solutions and its Avigilon brand have released a statement on their decision to pull out of this year's ISC West. The trade show, one of the biggest in the security industry, hosts over 30,000 security professionals and over 1000 exhibitors each year. The company states: "After careful consideration, we have withdrawn from this year’s ISC West trade show due to the widespread impact of the coronavirus." Official sources of updates "While ISC West is one important opportunity to demonstrate the power of Motorola Solutions' video security and analytics portfolio, the safety and well-being of our employees, customers and partners is our top priority. We are grateful to the ISC West organizers for their understanding and look forward to attending and supporting future ISC West events." ISC West will occur as scheduled March 17th through 20th, 2020, says Reed Exhibitions, despite the concerns. A statement from the show organizers is as follows: "While we regret that some companies have made the decision not to take part in ISC West 2020, we are focused on making ISC West 2020 a successful, safe, and enjoyable event for all attendees and exhibitors."
ISC West will occur as scheduled March 17th through 20th, 2020, says Reed Exhibitions. Following is a statement from show organizers: We take pride in offering vital business opportunities to our customers, including networking, education and access to new products and technologies and are working diligently to ensure ISC West 2020 and our other events live up to our high standards. While we regret that some companies have made the decision not to take part in ISC West 2020, we are focused on making ISC West 2020 a successful, safe, and enjoyable event for all attendees and exhibitors. Close Monitoring Over the last few weeks, Reed Exhibitions and our partners in ISC West have been closely monitoring the COVID-19 virus and its impact on members of the global security community. We are collaborating closely with the Sands Expo Center and local public health authorities and following local, state and federal public health guidelines, including those issued by the CDC. We have additional precautionary measures in place, including enhanced cleaning and sanitization across all public areas and customer touchpoints in the show and we are constantly reviewing our health protection activities, public health messaging, hygiene and medical control measures with the aim of strengthening our COVID-19 response further in line with up to date public health advice and guidance, including that of the CDC. Health and Safety We will continue to provide updates on our website as we get closer to ISC West. The health and safety of our team members and guests is our utmost priority. Our policies and best practices are in close collaboration with our venue partner, Sands Expo Center. The Sands Emergency Management Team works closely with local officials and are taking appropriate steps to protect team members and guests as outlined by the Centers for Disease Control and Prevention (CDC) and the Southern Nevada Health District (SNHD). Sands is prepared to follow any additional protocols or guidance, as they are made available by the CDC or SNHD.
Human beings have a long-standing relationship with privacy and security. For centuries, we’ve locked our doors, held close our most precious possessions, and been wary of the threats posed by thieves. As time has gone on, our relationship with security has become more complicated as we’ve now got much more to be protective of. As technological advancements in security have got smarter and stronger, so have those looking to compromise it. Cybersecurity Cybersecurity, however, is still incredibly new to humans when we look at the long relationship that we have with security in general. As much as we understand the basics, such as keeping our passwords secure and storing data in safe places, our understanding of cybersecurity as a whole is complicated and so is our understanding of the threats that it protects against. However, the relationship between physical security and cybersecurity is often interlinked. Business leaders may find themselves weighing up the different risks to the physical security of their business. As a result, they implement CCTV into the office space, and alarms are placed on doors to help repel intruders. Importance of cybersecurity But what happens when the data that is collected from such security devices is also at risk of being stolen, and you don’t have to break through the front door of an office to get it? The answer is that your physical security can lose its power to keep your business safe if your cybersecurity is weak. As a result, cybersecurity is incredibly important to empower your physical security. We’ve seen the risks posed by cybersecurity hacks in recent news. Video security company Verkada recently suffered a security breach as malicious attackers obtained access to the contents of many of its live camera feeds, and a recent report by the UK government says two in five UK firms experienced cyberattacks in 2020. Cloud computing – The solution Cloud stores information in data centres located anywhere in the world, and is maintained by a third party Cloud computing offers a solution. The cloud stores your information in data centres located anywhere in the world and is maintained by a third party, such as Claranet. As the data sits on hosted servers, it’s easily accessible while not being at risk of being stolen through your physical device. Here’s why cloud computing can help to ensure that your physical security and the data it holds aren’t compromised. Cloud anxiety It’s completely normal to speculate whether your data is safe when it’s stored within a cloud infrastructure. As we are effectively outsourcing our security by storing our important files on servers we have no control over - and, in some cases, limited understanding of - it’s natural to worry about how vulnerable this is to cyber-attacks. The reality is, the data that you save on the cloud is likely to be a lot safer than that which you store on your device. Cyber hackers can try and trick you into clicking on links that deploy malware or pose as a help desk trying to fix your machine. As a result, they can access your device and if this is where you’re storing important security data, then it is vulnerable. Cloud service providers Cloud service providers offer security that is a lot stronger than the software in the personal computer Cloud service providers offer security that is a lot stronger than the software that is likely in place on your personal computer. Hyperscalers such as Microsoft and Amazon Web Service (AWS) are able to hire countless more security experts than any individual company - save the corporate behemoth - could afford. These major platform owners have culpability for thousands of customers on their cloud and are constantly working to enhance the security of their platforms. The security provided by cloud service providers such as Claranet is an extension of these capabilities. Cloud resistance Cloud servers are located in remote locations that workers don’t have access to. They are also encrypted, which is the process of converting information or data into code to prevent unauthorized access. Additionally, cloud infrastructure providers like ourselves look to regularly update your security to protect against viruses and malware, leaving you free to get on with your work without any niggling worries about your data being at risk from hackers. Data centres Cloud providers provide sophisticated security measures and solutions in the form of firewalls and AI Additionally, cloud providers are also able to provide sophisticated security measures and solutions in the form of firewalls and artificial intelligence, as well as data redundancy, where the same piece of data is held within several separate data centres. This is effectively super-strong backup and recovery, meaning that if a server goes down, you can access your files from a backup server. Empowering physical security with cybersecurity By storing the data gathered by your physical security in the cloud, you're not just significantly reducing the risk of cyber-attacks, but also protecting it from physical threats such as damage in the event of a fire or flood. Rather than viewing your physical and cybersecurity as two different entities, treat them as part of one system: if one is compromised, the other is also at risk. They should work in tandem to keep your whole organization secure.
The transition to remote working has been a revelation for many traditional office staff, yet concerns over data security risks are rising. Mark Harper of HSM explains why businesses and their remote workers must remain vigilant when it comes to physical document security in homes. Pre-pandemic, home offices were often that neglected room in people’s homes. But now things are different. After the initial lockdown in 2020, 46.6% of UK workers did some work at home with 86% of those doing so because of the pandemic. Semi-Permanent workspaces Since then, many have found that over time, those semi-permanent workspaces have become slightly more permanent – with official hybrid working coming into effect for an assortment of businesses and their teams. The adoption of hybrid working can in fact be seen as one of the few positives to come from the pandemic, with less travel, more freedom and higher productivity top of the benefits list for businesses and their employees. The handling of sensitive documents, is a growing concern for office managers But those welcomed benefits don’t tell the whole story. The transition to remote working has undoubtedly impacted workplace security, with various touch points at risk. The handling of sensitive documents for example, is a growing concern for office managers. In simpler times, sensitive data was more or less contained in an office space, but with millions of home setups to now think about, how can businesses and their office managers control the issue of desk data? Physical document security As of January 2021, it’s said that one in three UK workers are based exclusively at home. That’s millions of individuals from a variety of sectors, all of which must continue in their efforts to remain data secure. With that, reports of cyber security fears are consistently making the news but that shouldn’t be the sole focus. There is also the underlying, but growing, issue of physical document security. The move to remote working hasn’t removed these physical forms of data – think hard drives, USBs and paper based documentation. A recent surge in demand for home printers for example, only exemplifies the use of physical documents and the potential security issues home offices are facing. Adding to that, research conducted in 2020 found that two out of three employees who printed documents at home admitted to binning those documents both in and outside of their house without shredding them. Data security concern Without the right equipment, policies and guidance, businesses are sure to be at risk Those findings present a huge data security concern, one that must be fixed immediately. The Information Commissioner’s Office (ICO) has since released guidance for those working from their bedrooms and dining tables. Designed to help overcome these challenges, the ‘security checklists’ and ‘top tips’ should be the first port of call for many. Yet throughout, the ICO make reference to ‘following your organization’s policies and guidance’ – highlighting that the onus isn’t solely on the individuals working from their makeshift offices. Office managers have a monumental task on their hands to ensure teams are well equipped within their home setups. Without the right equipment, policies and guidance, businesses are sure to be at risk. But it would be wrong to insinuate that unsecure desk data has only now become an issue for organizations. Modern office spaces Keeping clear desks has long been a battle for many office managers. In fact, clear desk policies are practiced in most modern office spaces, with it recognized as a key preventative to personal information being wrongly accessed and so falling foul of GDPR legislation. Throwing sensitive documents in the bin was never an option pre-pandemic However, the unsupervised aspect of home working has led to a potentially more lax approach to these policies, or in some cases, they can’t be followed at all. For those taking a more laid back approach, organization leaders must remind staff of their data security responsibilities and why clear desk policies have previously proven effective. Ultimately, throwing sensitive documents in the bin was never an option pre-pandemic and this must be carried through to home workspaces now. Securely destroy documents There are also concerns over the equipment people have access to at home. For example, without a reliable home shredding solution, data security suddenly becomes a tougher task. To add to that, several recommendations state that employees working from home should avoid throwing documents away by instead transporting them to the office for shredding once lockdown rules ease. While this is an option, it does pose further issues, with document security at risk of accidental loss or even theft throughout the transportation period, not to mention the time spent in storage. The best and most effective way to securely destroy documents is at the source, especially in environments where higher levels of personal data is regularly handled. Correct shredding equipment The recent findings on home office behavior represent a true security risk Only when home workers implement their own clear desk policies alongside the correct shredding equipment (at the correct security level), can both home office spaces and regular offices become data secure. Realistically, these solutions should, like the common home printer, become a staple in home office spaces moving forward. The likelihood is that many UK workers will remain in their home offices for the foreseeable future, only to emerge as hybrid workers post-pandemic. And while the current working environment is more ideal for some than others, the recent findings on home office behavior represent a true security risk to organizations. With this in mind, it’s now more key than ever for business leaders, their office managers and homeworkers to all step up and get a handle on home data security policies (as well as maintaining their standards back at the office) – starting with the implementation of clear desk policies. After all, a clear desk equals a clear mind.
Though many office workers across the globe have found themselves working remotely for the past year, we are seeing a bit of a silver lining, as vaccine rollouts hint at a return to some pre-pandemic sense of normalcy. However, while some of us might opt for a fully-remote work life, others are anticipating a hybrid solution. Even before the pandemic, offices were taking a new, more open layout approach—moving past the days of cubicles and small office configurations. Going forward, offices and other workspaces will be tasked with supporting a hybrid work solution, as well as increasing hygiene measures. Video intercom solution This is where an IP video intercom solution can assist. Below are four ways they can help usher in a smarter, safer work environment: Video intercoms assist in creating a more hygienic work environment - The outbreak of COVID-19 has raised awareness of germs and just how easily a virus can be transmitted by face-to-face contact. Germ barriers are popping up in many aspects of our daily lives, where we were not likely to see them before Unfortunately, the door is also the easiest of these germ barriers to breach As such, we’re becoming accustomed to seeing plexiglass barriers at restaurants, grocery stores, and even coffee shops. However, many don’t realize that one of the best germ barriers is a simple door. Unfortunately, the door is also the easiest of these germ barriers to breach. All it takes is a knock or a doorbell ring to make us open our germ barrier and be face-to-face with whomever is on the other side. Increasing hygiene safety A simple step to increase hygiene safety and visitor security in commercial buildings and workspaces is an IP video intercom. Installing a video intercom will allow staff to see and speak with visitors without breaching that all-important germ barrier. A video intercom system provides a first line of defense, enabling the user to visually confirm the identity of the person on the other side of the door first before granting access. It can also be used to make sure proper procedures are being followed before a person is allowed to enter, such as using hand sanitizer, wearing a mask, and following social distancing guidelines. Basic security needs A major topic of conversation the past year has been how to manage occupancy in all facilities Video intercoms for occupancy management and basic security - A major topic of conversation the past year has been how to manage occupancy in all facilities—ranging from grocery stores and retail shops to restaurants and commercial buildings. Workspaces and offices are no exception. A video intercom provides a quick and convenient method of seeing who, or what, is on the unsecure side of the door before opening. For basic security needs, if a business has a door opening into an alley, a video intercom would be used to ensure no one is waiting outside to force their way in when the door is opened. Personal protection equipment Such solutions can also be used to ensure a person is carrying proper credentials, or wearing proper personal protection equipment (PPE), before entering a sensitive area. For example, if a lab has a room which can only be accessed by two persons at a time wearing specific protective gear, a video intercom could ensure each person is properly equipped, before allowing access that particular room. Additionally, for office or workspaces that have shared common areas, such as a cafeteria, gym or even conference rooms, managing access to these spaces will remain a priority, especially with post-pandemic restrictions in place. Video intercoms are a comprehensive safety and security tool for any workspace Deliveries of packages, work-related materials, or even food are common in any office or workspace. Video intercoms can assist in facilitating safe deliveries by visually and audibly confirming the identity of the individual. The visitor could be your next big client, your lunch delivery, a fellow employee with a faulty access card, or your mail. Video intercoms are a comprehensive safety and security tool for any workspace. Visitor management systems Video intercoms provide a cost-effective solution in small to mid-sized office facilities - One significant advantage of video intercom systems is the variety of applications available. Systems range from simple one-to-one video intercoms, to buzz-in systems, to full-fledged visitor management systems in mixed-use buildings. While they might lack the resources and manpower many enterprises have, small-to medium-sized offices can also take steps to ensure the safety of their staff and customers. Like any business, controlling who comes into the building is a primary way of maintaining safety. Video intercoms work in conjunction with access control systems to provide an identifying view of visitors or employees with lost or missing credentials. They allow staff to both see and hear those on the unsecured side of the door to determine intent before granting access. Most quality video intercoms will provide a clear enough image to allow an identification card to be read by holding it close to the lens, adding another opportunity to verify identity. Touchless intercom activation One major trend is the option of providing a touchless door activation Video intercoms provide a touchless option - Even prior to COVID-19, one major trend is the option of providing a touchless door activation or touchless intercom activation of a video intercom for those without proper credentials. Though touchless isn’t a new solution to the access control market, the pandemic introduced a renewed focus on these types of solutions to provide hygienic access to visitors. For offices and other workspaces looking to make investments into post-pandemic solutions to assist in reopening, touchless can support these efforts. When it comes to smart, secure workspaces, many people think instantly of cameras or monitors, access control, and alarm systems. Proper access credentials However, video intercoms are often the missing piece of a building’s security puzzle. A video intercom provides an identifying view that is not always available from a camera covering a large area. They allow those without proper access credentials a method of requesting entry, and just like cameras, they can be activated by alarms to allow staff to clearly see and communicate. If a workspace or office is important enough to be secure, it’s important enough to be sure of who is there before the door is opened. In 2021, it’s not enough to ensure the physical security of your staff and visitors, but also to ensure they are accessing a hygienic environment. Video intercoms provide that security and peace of mind.
When 150,000 video surveillance cameras get hacked, it’s big news. Even if the main reason for the hack was to make a point. Even if the major consequence is bad publicity for a video company (and, by extension, the entire video surveillance industry). The target of the hack was Silicon Valley startup Verkada, which has collected a massive trove of security-camera data from its 150,000 surveillance cameras inside hospitals, companies, police departments, prisons and schools. Previously, Verkada has been known for an aggressive sales approach and its intent to disrupt the traditional video market. The data breach was accomplished by an international hacker collective and was first reported by Bloomberg. The reported reasons for the hack were “lots of curiosity, fighting for freedom of information and against intellectual property, a huge dose of anti-capitalism, a hint of anarchism – and it’s also just too much fun not to do it,” according to Bloomberg. Tesla amongst those impacted The “fun” included access to a video showing the inside of a Florida hospital, where eight hospital staffers tackled a man and pinned him to the bed. Inside a Massachusetts police station, officers are seen questioning a man in handcuffsA view inside a Tesla warehouse in Shanghai, China, showed workers on an assembly line. Inside a Massachusetts police station, officers are seen questioning a man in handcuffs. There are even views from Verkada security cameras inside Sandy Hook Elementary School in Connecticut, where a gunman killed more than 20 people in 2012. In a “security update” statement, Verkada reports: “Our internal security experts are actively investigating the matter. Out of an abundance of caution, we have implemented additional security measures to restrict account access and further protect our customers.” Hacking was possible due to built-in feature The hacker group was able to obtain “root” access on the cameras, meaning they could use the cameras to execute their own code, reports Bloomberg. Obtaining this degree of access to the camera did not require any additional hackingUsing that access, they could pivot and obtain access to the broader corporate network of Verkada’s customers or hijack the cameras and use them as a platform to launch future hacks, the hackers told Bloomberg. Obtaining this degree of access to the camera did not require any additional hacking, as it was a built-in feature. Elisa Costante, VP of research for cybersecurity firm Forescout, calls the Verkada security camera hack "shocking." "Connected cameras are supposed to provide an additional layer of security to organizations that install them,” she says. “Yet, as the Verkada security camera breach has shown, the exact opposite is often true. [It is worrisome that] the attack wasn't even very sophisticated and didn't involve exploiting a known or unknown vulnerability. The bad actors simply used valid credentials to access the data stored on a cloud server.” Super Admin account had access to all cameras Hackers gained access to Verkada through a “Super Admin” account, allowing them to peer into the cameras of all of its customers. They found a username and password for an administrator account publicly exposed on the internet, according to Bloomberg. The hackers lost access to the video feeds and archives after Bloomberg contacted Verkada.Hackers lost access to the video feeds and archives after Bloomberg contacted Verkada The results could have been worse, says Costante. "In this case, the bad actors have seemingly only resorted to viewing the footage these cameras have captured. But they are likely able to cause a lot more damage if they choose to do so, as our own research team has discovered. We were able to intercept, record and replace real-time footage from smart cameras by exploiting unencrypted video streaming protocols and performing a man-in-the-middle attack. This effectively gives criminals a virtual invisibility cloak to physically access premises and wreak havoc in the real world.” Impact on broader video surveillance industry The impact of a well-publicised cyber-attack on the broader video surveillance industry is also a concern. “As an industry, and as manufacturers in physical security, we cannot take these hacks lightly,” says Christian Morin, CSO & Vice-President of Integrations & Cloud Services, Genetec. “The potential broad-reaching impact of these hacks on physical security systems, including providing a beachhead to facilitate lateral movement onto networks, resulting in data and privacy breaches or access to critical assets and infrastructure, cannot be overstated. It is our responsibility and duty to users of our technology to prioritise data privacy and cybersecurity in the development, distribution, and deployment of video surveillance systems.” Widespread government and healthcare use The Verkada cameras are in widespread use within government and healthcare, which are by far the company’s most dominant verticals. Lesser verticals for them are manufacturing, financial and retail.The Verkada website pledges to take privacy seriously Verkada’s line of hybrid cloud security cameras combines edge-based processing with the capabilities of cloud computing. Cameras analyse events in real-time, while simultaneously leveraging computer vision technology for insights that bring speed and efficiency to incidents and investigations. Command, Verakda’s centralised web-based platform, provides users with access to footage they need. Motion detection, people analytics, and vehicle analytics enable searches across an organization to find relevant footage. The Verkada website pledges to take privacy seriously: “We are passionate about developing products that enhance the security and privacy of organizations and individuals. We believe that well-built, user-friendly systems make it easier to manage and secure physical environments in ways that respect the privacy of individuals while simultaneously keeping them safe.”
A result of the COVID-19 pandemic has been fewer crowds gathering for outdoor events. However, sooner or later, crowded events will surge, as will the danger of injury or death from vehicle attacks. The threats of vehicular violence are still present even though collisions have become less frequent and traffic, in general, is at a significant low. Preparing for such instances remains a high priority, and institutions are seeking to take a preemptive stance to prevent major incidents before they happen. Vehicle security barriers Even amid the pandemic, manufacturers of vehicle barriers have not seen a major impact on their sales. “Half of the battle against aggressors perpetrating a vehicle attack is pre-planning,” says Greg Hamm, Vice President of Sales and Marketing, Delta Scientific. He says Delta is fortunate to have long-standing trust relationships with many agencies, built over the last 46 years. “We're happy to see that demand for vehicle security barriers has not changed much – customers are preparing for the future when crowds will be present again, and probably larger than ever,” adds Stuart Glen, National Sales Manager of Jackson’s Fencing. “Lots of councils are using the downtime to install or upgrade security around town and city centers, which is promising.” Physical structures such as bollards, barriers, and barricades can stop a vehicle from entering a high-foot-traffic area. Temporary venues can deploy portable barriers. "We're happy to see that demand for vehicle security barriers has not changed much" Fully automated system The first consideration is the level of security required for a particular location. A parking garage for a foreign embassy or federal courthouse will require far more serious security measures than a parking lot for a mall. Other primary factors to consider include the frequency of vehicles moving in and out and whether there will be vehicle inspections performed or a fully automated system at the entrance. “A key challenge when protecting people from vehicle attacks is trying to ensure that the public are kept safe, but do not feel worried or overly aware of any risks,” says Glen. “People should feel protected and be able to move freely. Discreet measures such as bollards are ideal as they don't restrict pedestrian flow but are very effective in the case of a hostile vehicle attack.” Sparking future assaults The use of vehicles as tools of destruction has become one of the top concerns for security specialists Events and sports venues need increased protection as they are likely targets due to the high numbers of crowds. Places of worship are sadly another target that should be given extra protection, says Glen. The use of vehicles as tools of destruction has become one of the top concerns for security specialists. This tactic has grown popular regardless of ideology and is especially alarming when coupled with cars’ accessibility. In many places, individuals only need a valid driver’s license to rent a truck. News of a particular attack encourages or inspires other individuals to perpetuate the same form of violence. Unfortunately, this creates a feedback loop as more reports emerge following these tragedies, potentially sparking future assaults. Straightforward security solutions In the case of vehicle-ramming attacks, there are straightforward security solutions to protect patrons. Delta Scientific offers over 100 product designs, emphasizing barriers that stop and destroy attacking vehicles. Delta’s barriers carry crash ratings from PU50 up to K54 and include sophisticated control systems that provide custom optimization. Control systems feature the latest, most advanced protection technology. Early warning systems enable active security measures built into Delta products plus alert features to on-site security personnel. Delta Scientific’s High Security Protection and Barricade Systems are used internationally by governments, armed forces, federal agencies, private corporations, and other industries. Jackson’s Fencing’s range of solutions includes fencing, bollards, road blockers, and gates. They have been tested to PAS 68 standards and can stop a 7.5-ton vehicle traveling at 50mph (80km/h). The products come with a 25-year guarantee. Attractive timber appearance They offer crash ratings up to M50 and include both automated barriers and passive bollards In addition, their unique Linebacker PNR system is a cable crash fence, encased within a timber post and rail fence, offering a completely discreet yet highly effective vehicle security barrier with an attractive timber appearance. Facilities that require day-to-day employee and civilian access need permanent solutions installed to thwart daily terror threats, says Hamm of Delta Scientific. Solutions include wedge barriers, bollards, beams, and sliding gates with high duty cycles and excellent reliability coupled with appropriate crash ratings. Local fairs and festivals, parades, conventions, sports, and vaccination sites utilize portable barriers that can be towed into place and set up within 30 minutes. They offer crash ratings up to M50 and include both automated barriers and passive bollards. They can be plugged into a local 120v source and provide a portable solution that allows vehicle throughput by pushing a button. Vehicle-borne attacks Both temporary and permanent barriers are extremely effective, says Glen of Jackson’s Fencing. Temporary barriers can be deployed rapidly and removed when a threat has passed (for example, an event such as the London marathon, where large crowds gather), while permanent measures are used for sites that will always be a high-risk target. Glen says temporary barriers also generally have a more dominating appearance and wider footprint. Permanent measures are used for sites that will always be a high-risk target. Temporary barriers can be used immediately after a risk assessment highlights vehicle-borne attacks as a threat to a site before permanent measures are installed. They can help to identify the ideal positioning of permanent barriers – often it's a case of trial and error before finding a solution that works well for one’s particular needs. The United States Department of Homeland Security (DHS) has provided certification according to the Support Anti-terrorism by Fostering Effective Technology Act (SAFETY Act) of 2002. Access control products This certification minimizes insurance risks for organizations that deploy authorized Delta vehicle access control products to protect against terrorists and errant drivers. All products certified are covered retroactively back to 1984 and are now authorized to carry the SAFETY Act Designated mark. By minimizing insurance risks to deploying authorized Delta vehicle access systems, this certification lets customers feel comfortable knowing that they have the full faith and backing of the Department of Homeland Security. A common planning deficiency occurs when designers choose non-certified barriers or barricades A common planning deficiency occurs when designers choose non-certified barriers or barricades. Certified equipment has been tested and proven to work under extreme conditions, thus giving planners the confidence they rely on. No area is more critical to the vehicle barrier selection process than testing. Without adequate testing, there is no assurance that the barrier will resist the threat. Independent testing company Testing is normally done by an independent testing company or government agency, such as the Department of State (DOS) and ASTM. Comprehensive reports of test results are issued and are available from the testing agency or manufacturer. A common misconception among the general public is that the barriers are ‘ugly,’ but this often comes from the appearance of temporary barriers that are installed for testing purposes before deciding on permanent measures. Temporary barriers often have a large footprint because they have no foundations and can be quite obtrusive. There are actually many discreet and attractive permanent solutions such as road blockers and stainless steel rising bollards, which allow flexible control over entry and security, and can be rapidly activated.
Following its recent acquisition, Vidsys will continue to operate, now as an ‘An ARES Security Company’. The Vidsys brand is known worldwide for its PSIM (physical security information management) solution and the acquisition will accelerate the next generation of products that incorporate Artificial Intelligence (AI) to enhance their value to Vidsys clients and the overall market. ARES Security Corporation has developed and deployed security and public safety software solutions for the past 20 years, solving complex physical security challenges. Their AVERT security software solution supports the full lifecycle of physical security operations: risk and technology assessment and design, training, and intelligent real-time incident response. AVERT security software AVERT security software helps clients by increasing security effectiveness and reducing cost AVERT security software helps clients by increasing security effectiveness and reducing cost. Clients are in many market segments including Corporate, Military, Government, Power, Data Centers, Transportation and Ports. Vidsys’ PSIM will immediately be improved by incorporating AVERT C2 (Command & Control), allowing clients access to expanded capabilities and an advanced technical roadmap. “Over time we will migrate the Vidsys technology to our state-of-the-art, multi-tenant SaaS architecture that includes secure, multi-site data sharing, an updated library of connectors, and integration to the AVERT digital twin, artificial intelligence/machine learning and automation capability,” said Ben Eazzetta, ARES Security Corporation’s Chief Executive Officer (CEO). Technical roadmap for upgrading to AI-PSIM platform “We are a client-centric company, and we will continue to support Vidsys clients,” stated Ben Eazzetta, adding “We will focus initial efforts towards closing any required and promised capability gaps and offer a significantly improved technical roadmap for the platform to be upgraded to AI-PSIM.” Additional AVERT products will be made available to Vidsys clients in a ‘cost-effective way’. They include technology for assessment and design, virtual tabletop and virtual reality training and enhanced AI and robotics capability surrounding the digital twin. A ‘digital twin’ is a digital representation of a physical object. Rapid incident response and robotic sentries interfaces ARES/Vidsys solution offers capabilities with extremely high levels of automation for rapid incident response ARES has a strong market position in several verticals that require a robust and automated next-generation AI-PSIM. The ARES/Vidsys solution offers capabilities with extremely high levels of automation that enable rapid incident response and incorporate advanced features, such as interfaces to robotic sentries. “These capabilities, along with a more automated deployment process, will allow Vidsys to scale their acquisition of customers across key verticals in which ARES is already active. This automated deployment process will also open new opportunities to work with system integrators who have shied away from PSIM projects in recent years,” stated Ben Eazzetta. Optimizing security operations ARES believes the physical security market is underserved by technology that optimizes operations. Ben Eazzetta adds, “All of our products are designed to optimize security operation, and the acquisition of Vidsys allows us to accelerate the development of the next generation PSIM that is adaptive and intelligent, powered by AVERT’s AI, and Modeling and Simulation system.” Vidsys pioneered PSIM in the security industry and created a robust library of connectors, providing an integrated real-time incident response system powered by a rules engine. Together, the AVERT/Vidsys solution seeks to transform the way security operations centers (SOCs) operate and respond to emergencies. Vidsys pioneered PSIM in the security industry and created a robust library of connectors Managing security at multiple sites Ben Eazzetta said, “There’s no denying that some in the security industry see PSIM as a four-letter word. But PSIM exists because it meets a need in the security operations center that cannot be met by either video management or incident management systems. It is critical that PSIM evolves to meet the rapidly changing demands of enterprise clients.” He adds, “Our clients need to manage security at multiple sites, each with different security plans and threats, they need adaptive rules engines to manage complex incidents and emergency responses, and they need automation to seamlessly command and control all security assets, including robotic assets.” Flexible and intelligent software Future of command-and-control will need to be flexible, intelligent software with extremely high levels of automation “The future of command-and-control will need to be flexible, intelligent software with extremely high levels of automation that enables very rapid incident response and incorporates advanced capabilities such as interfaces to robotic sentries,” said Ben Eazzetta. He adds, “To achieve this, we are replacing the brittle, difficult-to-configure rules engine of today’s PSIM with machine learning and AI capabilities that can produce automated/optimized responses or recommendations in near real time.” SaaS-enabled and remotely hosted system The systems will be SaaS-enabled, remotely hosted and easily configurable to reduce the cost and time of deployments for large enterprise implementations and easily supported by end-users, and system integrators. In a post-Covid-19 world, it is critical that enterprise security software solutions be adaptive, intelligent, automated and offer the ability for disparate teams to share information and collaborate in a meaningful way, while responding to incidents and emergencies in real-time. The ARES/Vidsys offering is a lifecycle solution that meets the needs of enterprise security operations. Next-generation of AI-PSIM “ARES has always pushed the needle of what is possible with our AVERT solution, ever since development of our digital twin technology began in 1999 to protect our nation’s nuclear stockpiles,” said Ben Eazzetta, adding “Today, we continue to innovate with the next generation of AI-PSIM.” So what’s ahead for ARES and Vidsys in 2021? “A lot of Zoom calls!” laughs Eazzetta, adding “We are excited to leverage the decades of hard work that both teams have put into our solutions. We all realize the fantastic opportunity we have been given to create a next-generation AI-PSIM and to open new markets for all of our products and solutions.” He adds, “Combining the two companies will lead to improved development/support capability and significantly improved roadmaps for our clients. We will provide immediate ROI for clients by lowering deployment costs and leveraging the entire suite of products to provide more immediate value while continuing to deliver as promised, like ARES always does.”
Recently, Planet Fitness, with the help of their preferred system integrator Adirondack Direct, incorporated a video surveillance solution from Hanwha Techwin and Genetec that not only enhances security, but also improves operations. When leadership evaluated security at their 70-plus corporate run locations a few years ago, they chose to incorporate a video surveillance solution that would address security needs and would be advanced enough to help with management and operations. Each of Planet Fitness’ corporate-owned clubs throughout North America is outfitted with approximately eight to 15 video cameras that provide around the clock coverage of the parking lot, lobby, break room, the fitness area where members workout and other key areas – without invading private areas, such as locker rooms and other intimate spaces. After issuing a Request for Proposal, Planet Fitness Senior Vice President of Corporate Club Operations Jim Esposito said they tested several of the leading camera and video management software (VMS) solutions, but ultimately decided on Hanwha video surveillance cameras managed by the Genetec Security Center platform. Esposito said they wanted to use Hanwha’s 360-degree cameras in particular because they provide more coverage, yet they save in hardware expenses because fewer cameras are needed. 360-degree fisheye camera Hanwha’s SNF-8010 5 MP 360-degree fisheye camera provides 5MP at 20FPS which captures smoother video at a higher framerate with true day and night function. Built-in on-camera de-warping allows instant access to PTZ, quad view, and panorama views. Alarm triggers for the Hanwha SNF-8010 include intelligent motion detection, audio detection, tampering detection, alarm input and network disconnection.Adirondack Direct also offers a 24-hour monitoring service and liaisons with law enforcement when needed A typical system setup at Planet Fitness includes placing cameras 25 feet from the wall and 50 feet apart which provides almost 2,000 square feet of coverage per camera. Club managers, regional managers and corporate employees manage the system via the Genetec Security Center which provides convenient bookmarks of recorded incidents so that – instead of time spent searching through video – events are already tagged. Adirondack Direct also offers a 24-hour monitoring service and liaisons with law enforcement when needed. “We knew that Planet Fitness would need thousands of video surveillance cameras for this project and it’s very important to consider reliability and functionality as well as durability,” said Adirondack Direct Director of Security and Technology, Tim Collins. “Hanwha has the lowest customer return number and that means that they manufacture products that aren’t sidelined by constant replacement and repairs.” Collins said Adirondack Direct has long recommended Genetec’s Security Center for video surveillance management because it provides the best open-architecture platform, robust features and is easy to use. Security Center blends IP security systems within a single intuitive interface to simplify operations and empowers organizations through enhanced situational awareness, unified command and control and connectivity to the cloud. When a Lunk Alarm is pressed, Genetec’s Security Center creates a bookmark of the event which provides video evidence of what preceded the alarm and how it was managed Business intelligence While the Hanwha-Genetec solution has provided an excellent security system – as well as protection against liability for slip and fall incidents – it’s also improved operations in multiple ways by providing invaluable business intelligence, said Esposito. Planet Fitness has a judgement-free environment for individuals who want to work out, but don’t want to have to endure the negatives so often found in gyms: loud grunts, the clanging of dropped weights and aggressive behavior. Anyone engaging in obnoxious behavior will likely be the recipient of a Lunk Alarm and the flashing lights, sirens and unwanted attention that accompanies it.Use of the Lunk Alarm – or lack of use – can be an indicator of how the club is operating Use of the Lunk Alarm – or lack of use – can be an indicator of how the club is operating. In order to monitor and evaluate use of the Lunk Alarms, Adirondack Direct has integrated the Lunk Alarm into the Hanwha-Gentec video solution. When a Lunk Alarm is pressed, Genetec’s Security Center creates a bookmark of the event which provides video evidence of what preceded the alarm and how it was managed. Potential medical emergencies Gyms typically have automated external defibrillators (AEDs) in the event a member suffers a medical emergency. At Planet Fitness facilities outfitted with the Hanwha-Genetec solution, once an AED is removed from its cabinet, a sensor is activated to shut off the music in the club to provide a calmer atmosphere. The system also creates a bookmark in the VMS and notifies managers and regional managers that an AED has been deployed. The Hanwha-Genetec Planet Fitness solution also provides key employee analysis that can help managers identify areas of improvement. Each facility has rubber floors that must be cleaned daily and Adirondack Direct has placed a sensor on a floor scrubber that creates a bookmark and recording in Security Center when the device is moved. Video evidence verifies whether the floor was actually cleaned or if the scrubber was just relocated. Break room sensors Each break room is outfitted with a sensor that creates a video bookmark every time the door is opened. If an employee visits too often, Planet Fitness management can reorient that employee on the proper policies and procedures. For day to day efficiencies, video analytics can be a valuable tool. If an employee is constantly leaving the front desk to go to a storage closet for a particular item, they can make changes including moving the item closer to the front desk. “If during an overnight shift the camera indicates that there was no motion at the front desk for a prolonged period of time, then that’s a problem,” said Esposito. “We expect someone to be in that position greeting and welcoming members so if someone isn’t there, the video can help us understand why.”If an employee visits the break room too often, Planet Fitness management can reorient that employee on the proper policies and procedures A big question for Planet Fitness – that can be answered via video analytics – is have they been losing sales opportunities without realizing it? “What we’re exploring now is a virtual line that counts the number of people that come and go in the club,” said Esposito. “We know how many people check in. So, if a club checks in 500 people in a day, but there are 600 people that enter the door, that can be lost revenue.” Esposito said they chose Hanwha cameras and the Genetec platform because they knew that they needed a solution that was at the forefront of technology, with the flexibility to grow with them and meet their future needs. He added the solution delivers a safe environment that is appreciate by everyone. “It’s somewhat of a security blanket for our members and employees,” he said. “They appreciate our no intimidation mantra and the fact that we have created this safe and secure environment that offers a judgement free zone where people can do their own thing.”
PINs protect, just ask your credit card company. How many rooms at your office shouldn’t offer an open access, free-for-all? Probably quite a few. But expecting everyone to keep them locked, and the key-carrying and-tracking that entails, is unrealistic. This is when you need Code Handle. Access control system This simple, secure, easy-to-fit handle works with your current door lock. There is no need for you to change the door lock mechanism; just replace the existing handle to add PIN security to an office door. With Code Handle, there is no wiring, no expensive access control system and no need for cumbersome physical keys. Two screws fit a Code Handle to almost any interior office, meeting room, archive or storage room door. The inbuilt electronic PIN pad does the security work for you. Press a 4-digit code on the handle’s integrated keypad and the door opens. Code Handle comes with a Master Code and 9 different user PINs, so you can restrict access to a select group of people — senior managers, the IT department or the office cleaners, for example. User-friendly security Code Handle keeps sensitive documents, meeting rooms and personal belongings safe at your workplace Code Handle also locks itself. Auto-locking ensures an office, storage room or staff toilet is always secure when you close the door. You know for sure nobody has seen the new org chart you left on your desk, nor entered the stationery cupboard without authorization. With Code Handle, user-friendly security comes with clean, elegant design. Forget about ugly push-button-and-twist mechanical PIN locks. The low-profile Code Handle is brushed in stainless steel and satin chrome zinc, in a sleek design to blend with any modern office décor. All the security you need is in the handle. Two standard batteries (CR2) slot inside, and typically last for 30,000 lock/unlock cycles before you need to replace them. An indicator tells you when it’s time to change them. Code Handle comes in left- and right-hand versions. fire tested It is fire tested and enables free exit from the inside of a room. Code Handle keeps sensitive documents, meeting rooms and personal belongings safe and secure at your workplace. You can’t lock every room, nor install CCTV everywhere. With Code Handle, you don’t need to. To learn more about Code Handle, please visit: https://campaigns.assaabloyopeningsolutions.eu/codehandle
Financial institutions require reliable IP video surveillance systems that provide high-performance, quality, and scalability. Unfortunately, with limited budgets, many financial institutions are still utilising outdated appliances. When security is not a priority, they are putting themselves at risk for fraud, theft, and data breaches. Security Integrators have an opportunity to help financial institutions by upgrading their systems with an up-to-date NVR server and overall video surveillance system which significantly increases performance and mitigates risk. Modern video surveillance system Integrators should utilise BCDVideo’s IP video surveillance appliances which are purpose-built for each unique project. Integrators should utilise BCDVideo’s IP video surveillance appliances which are built for each unique project Budgets can vary depending on the size of the financial institution. Since not all banks and credit unions have the same security budget as large institutions, it can be challenging to upgrade to a modern video surveillance system. To save on the overall cost, generic - often referred to as white-box solutions - are viewed as the only reasonable option. Many white-box solutions are made without performance or quality in mind and are built with miscellaneous parts. Ultimately, the end-user suffers from an unreliable system without extended warranties and support because they opt for short-term savings. White-box solutions are not the only option. Security Integrators should utilise BCDVideo’s IP video surveillance appliances, all of which are purpose-built for each unique project, regardless of size. Giving customers greater security Most of their appliances come standard with a 5-year Keep Your Hard Drive warranty that lowers total cost of ownership. Standard warranties typically require that a failed hard drive be returned to the manufacturer during replacement. KYHD warranty gives customers greater security, compliance enablement, and complete control over their data KYHD warranty gives customers greater security, compliance enablement, and complete control over their data BCDVideo understands that sensitive data could be compromised when the hard drive leaves the site, which is why they offer a Keep Your Hard Drive warranty. The KYHD warranty gives customers greater security, compliance enablement, and complete control over their data, which is particularly important given GDPR requirements. Security Integrators can feel confident quoting any project knowing they can turn to a live video surveillance expert to help them with network design or storage calculations. Mission-critical configurations Choose from a portfolio of products from entry-level to mission-critical, enterprise configurations, as well as a variety of supported architectures. There are three ways to get into contact with BCDVideo: call, email, or submit your request online. BCDVideo is the single source to troubleshoot any implementation or warranty issues. With pre- and post-sales support, save time and resources by not having to call multiple manufacturers or call centers to troubleshoot issues. Experts are on hand to answer questions or troubleshoot a system via remote access. Reduce your total cost of ownership over 5-years with BCDVideo’s lifetime technical and global on-site support warranty, in addition to a guaranteed response. d response.
Columbia Bank, a Northwest community bank headquartered in Tacoma, Washington, sought to upgrade their video surveillance solution to improve image quality and retention time. They also wanted to maximize field of view to deliver a more forceful and expansive – yet, less intrusive – solution. Working with Cook Security Group, Inc., Ross Armstrong, vice president of physical security at Columbia Bank, chose to overhaul video surveillance in their 150-plus branches across the Northwest, many of which included older analog cameras. They chose to install a mix of Hanwha Techwin models including Wisenet P series PNM-9000VQ multi-sensor / multi-directional outdoor vandal-proof dome cameras with 5 megapixel lens modules and Wisenet X series XND-8020F 5 megapixel indoor flush mount dome cameras. Surveillance cameras managed by Omnicast VMS The project, which started in June of 2018, has already deployed over 1,200 Hanwha Techwin cameras across 80 locationsColumbia Bank is in the process of the multi-phase upgrade that converts their existing branches to Hanwha Techwin video surveillance cameras managed by Genetec’s Security Center Omnicast Video Management System (VMS). The project, which started in June of 2018, has already deployed over 1,200 Hanwha Techwin cameras across 80 locations. They will complete another 60 sites in 2019, and 30 more in 2020. The video cameras serve as part of an overall physical security plan and are positioned to provide expansive coverage of bank interiors including teller lines, exteriors including parking lots and surrounding areas and ATM machines. Cameras bundled with analytics Armstrong said Columbia Bank tested out a of variety of models before deciding on Hanwha Techwin. “I didn't know which camera vendors would give us the biggest bang for the buck,” he said. “But I settled on Hanwha Techwin for a couple of reasons. One, is the price competitiveness and, two, the fact that the cameras come bundled with so many analytics that many companies want to charge extra for those licenses.” One of the analytics features the Columbia Bank security team uses with regularity is the loitering feature, specifically at their ATM machines One of the analytics features the Columbia Bank security team uses with regularity is the loitering feature, specifically at their ATM machines. “If an individual is loitering around one of our ATMs beyond the set time limit, then we have it programmed into Genetec’s Security Center to send an alert." "Omnicast snaps a photo of the loiterer and emails it to everyone designated on our security team. We then can take a quick look at that photo and quickly determine whether or not somebody is utilizing the ATM as a customer or if they're doing something they're not supposed to, such as trying to break into the ATM or installing a skimmer.” Health monitoring of the cameras Armstrong said, as he tested cameras from other vendors, he noticed a consistent drop rate which he was concerned would get worse. Even though 98 percent availability seems acceptable, any downtime creates a risk of missing critical events" “Security Center provides health monitoring of the cameras, and what I looked for was if the availability started dropping below 98 percent. Even though 98 percent availability seems acceptable, any downtime creates a risk of missing critical events. One camera model we were testing was experiencing regular outages, where we would lose 30 seconds off and on throughout the day. These short loses added up quickly and we were seeing availability times dropping somewhere around 93 to 94 percent. That wasn't acceptable. “When I reviewed the data on the Hanwha Techwin model, the average availability was consistently above 99 percent, which was so impressive. It might just be a two percent difference, but it's inevitable that the one time you need it is the one time that camera is not working as expected. Columbia Bank was unwilling to accept the risk of utilizing equipment that failed to meet our standards, and decided to partner with Hanwha Techwin, who provided a much more reliable end user experience.” Utilizing H.265 and WiseStream compression Impact on network infrastructure and bandwidth were also determining factors for Columbia Bank as they chose to upgrade their video surveillance system. Armstrong said he was disappointed to find many camera manufacturers were not quickly integrating usage of H.265 compression technology into their products. He said he is impressed that Hanwha Techwin utilizes H.265 in so many of its camera models, as well as the fact that Hanwha has incorporated its own WiseStream technology into its cameras, making them even more efficient. Hanwha Techwin Wisenet P and X series cameras use H.265/H.264/MJPEG with Hanwha’s exclusive WiseStream II compression technology Hanwha Techwin Wisenet P and X series cameras use H.265/H.264/MJPEG with Hanwha’s exclusive WiseStream II compression technology. WiseStream dynamically controls encoding, balancing quality and compression according to movement in the image. Combined with H.265 compression, the bandwidth efficiency can be improved by up to 75 percent compared to current H.264 technology. Installing non-Intrusive cameras Community banks are charged with keeping employees, customers, and assets safe, but also need to present a warm and inviting environment since they are often a hub of civic activity. In-your-face video surveillance cameras in a bank can be threatening to any would-be criminal, but they are also off-putting to customers that visit banks on a day-to-day basis. This allows us to get higher quality images – and a wider field of view – while not intruding into people’s personal space"When Armstrong and his team were evaluating camera solutions across its branches, they wanted to find a way to let customers know they were providing the latest in video security without the potentially intrusive analog cameras that often can be found just inches away from customers during transactions at the teller counter. Higher resolution 5 megapixel cameras “It’s a balance – you want customers to feel secure, but you don’t want them to feel like they are in a prison or a fishbowl,” said Armstrong. He said they removed the older analog cameras on the teller line and replaced them with the higher resolution 5 megapixel Hanwha Techwin models, which were placed off the teller line. “This allows us to get higher quality images – and a wider field of view – while not intruding into people’s personal space,” he said. SPD-150 49 Channel Decoder for connectivity One way to convey that Columbia Bank is all business when it comes to security was with an innovative decoder offered by Hanwha Techwin. Armstrong said they wanted to have video monitors showing surveillance camera feeds in certain higher-risk locations so that customers would know they are being recorded, and that would serve as a deterrent to any would be criminals. However, with the change in hardware, they were unable to connect monitors directly to a DVR. Armstrong said Hanwha’s SPD-150 49 Channel Decoder has allowed them to connect analog, HDMI, and VGA. Columbia Bank has provided video evidence to help law enforcement investigate a variety of incidents including drive-by shootings, traffic accidents, and arson “Being able to put one Hanwha decoder unit in a branch and run three monitors off of it – as well as the ability to hook monitors up to some cameras directly – has saved us tremendous amounts of money while adding a visual security feature.” Adding cameras outdoor to assist community Columbia Bank has long emphasized that they are a community bank that’s community minded. When Armstrong and his team decided to upgrade their video surveillance solution, they made the decision to add video surveillance cameras to the exterior of all bank locations not only to protect their customers as they come and go, but also to assist the community and law enforcement when incidents occur in areas surrounding their branches. We’re very pleased with the solution from Cook Security Group, Hanwha Techwin, and Genetec" “We look at it as the opportunity to give back to the community and provide assistance in a variety of ways,” said Armstrong. So far, Columbia Bank has provided video evidence to help law enforcement investigate a variety of incidents including drive-by shootings, traffic accidents, and arson. Satisfied with the system’s performance Columbia Bank has been well served by the Hanwha Techwin-Genetec security solution and Armstrong said they are very satisfied with the performance of the system. “Hanwha Techwin has been a phenomenal partner for us,” he said. “And that’s what I look for in a security provider – a long-term partnership. We’re very pleased with the solution from Cook Security Group, Hanwha Techwin, and Genetec and we look forward to completing all phases of the project.”
Brian Ishikawa has always kept tight control over his video surveillance system, allowing only authorized personnel within his corporate security division to access video footage. So it was a change for Ishikawa, Senior Vice President and Director of Corporate Security for the Bank of Hawaii, to get used to the idea of authorized staff from the bank’s branch division being able to review video for operational, compliance and marketing-related purposes. The insights collected from the video are helping the bank make more strategic decisions about staffing, customer service and even future branch design. Business Intelligence Our March Networks surveillance platform is providing us with some significant business and non-security-related uses" “Our March Networks surveillance platform is providing us with some significant business and non-security-related uses,” Ishikawa explained. Bank of Hawaii, which operates 69 branches and 373 ATMs across Hawaii, American Samoa and the West Pacific, is currently using March Networks Searchlight for Banking software to gather business intelligence at its branches. Searchlight’s mix of surveillance video, teller/ATM transaction data and analytics delivers valuable insights into the bank’s operations, as well as helping to enhance security and uncover fraud. “Our branch division folks look at the data to get ideas on how we should do our branch operations or staffing differently,” he said. People counting data — collected by FLIR Brickstream3D sensors integrated with the Searchlight software — tells them which entrances and exits are most used so they can place marketing materials in high-traffic areas. Video Surveillance Products The information is also being used to help determine future branch layouts. Queue length and dwell time data, meanwhile, help them understand their busiest time of day, and day of the week, so they can staff branches appropriately. “It’s a huge plus for us,” said Ishikawa. “Our executive management team can see the benefits of the video solution, and the future possibilities for this data.” A forward-thinking bank that’s keen to try new technology, Bank of Hawaii began exploring Searchlight after its success with March Networks’ other video surveillance products. The bank first started using March Networks systems in 2015, when it was time to upgrade its legacy DVRs. At the time, Bank of Hawaii was relying on two different video platforms, and it wasn’t happy with their performance. After enlisting the help of a consultant, and doing his own research at security tradeshows, Ishikawa says the decision to go with March Networks was clear. Network Video Recorders 'March Networks’ products are really engineered for the banking environment" “I remember asking some of my banking counterparts, ‘Hey what are you guys using?’ And they strongly recommended March Networks,” he recalled. The consultant came to a similar conclusion. He said, "March Networks’ products are really engineered for the banking environment,’ so that helped us make the decision.” Bank of Hawaii is currently using March Networks 8000 Series Hybrid Network Video Recorders (NVRs) in about half of its banking branches. The Linux-based devices provide reliable video surveillance recording and management, and are also easy to service, which is a huge bonus for Ishikawa and his team. In addition, the 8000 Series rack mount units feature an innovative ‘dock and lock’ station that allows technicians to easily remove and service the recorder while leaving all rear connections clean and organized in place. Existing Analog Cameras “With other companies, you have to power down the recorder for several minutes to service it, and that means unplugging and re-plugging all the inputs. You miss a number of minutes of recording during that time. With March Networks, we’re able to just pull out the hard drive and pop in another one without taking the NVR offline,” he said. “That’s huge for us.” According to Ishikawa, Bank of Hawaii also appreciates the 8000 Series’ hybrid support, which allowed the bank to continue using its existing analog cameras, and the motion histograms in March Networks Command video management software, which show Ishikawa and his team where motion occurred and helps them rapidly locate video evidence. “Command’s modern interface is really user-friendly, and it’s very easy to find video,” said Ishikawa. Dynamic Range Technology Bank of Hawaii has installed MegaPX ATM Cameras, which are purpose-built for ATMs “When someone is telling you, ‘Hey we had a problem at this branch this morning, I don’t know what happened, but it must have been around this time’, we’re able to find that video much more quickly on a March Networks platform.” The bank’s high resolution cameras also make it easy to discern important details. In its newer branches, Bank of Hawaii is using March Networks ME4 Series IP cameras, which capture 4MP images and feature high dynamic range technology to optimize image quality in both low and bright light. The bank is also using Oncam 360° cameras for high-resolution panoramic views. For security at its bank machines, Bank of Hawaii has installed MegaPX ATM Cameras, which are purpose-built for ATMs. Video is integrated with the bank’s ATM transaction data in the Searchlight software for rapid investigations into customer complaints and potential fraud. More Comprehensive Oversight “It’s so easy to search,” said Ishikawa. “It takes us exactly to that transaction and the associated video so we can figure out what transpired.” The bank is also integrating its teller transaction data with video in Searchlight for more comprehensive oversight of its branches. The combination of video, transactions and analytics helps it get a more holistic view of its services. “Transaction data is not always indicative of how busy a branch is,” Ishikawa said, noting that lengthier conversations at the teller counter often create value because the customer returns later to access another bank product or service. Having video and analytics is an added layer of information. Being able to remotely access video also helps Ishikawa’s security team conduct virtual patrols. This saves them both time and money. Uniformed Security Member Capturing video of the incident helped underscore the serious nature of the situation “In the past, whenever there was an issue, we had a uniformed security member head out and physically check the branch. But with virtual patrols, we can do fewer physical visits and, when we do visit, it’s a more meaningful visit.” The security team, for example, can keep an eye on issues with vagrancy and loitering by simply logging into the Command software. March Networks video has helped the bank successfully address some of these issues. In one case, a person was routinely visiting a branch and causing disruptions by yelling and throwing deposit slips on the floor. “We don’t always know the situation, but if a person is yelling or displaying erratic behavior, they pose a risk,” said Ishikawa. Capturing video of the incident helped underscore the serious nature of the situation. Investigating A Fraud “We were able to show police that this was not a minor disruptive party. It was a very concerning issue for us. And it wasn’t just our bank, it was occurring in other banks, too.” Going forward, Bank of Hawaii is planning to migrate its remaining retail branches to March Networks. Given the widespread benefits of intelligent video, Ishikawa predicts that, like him, more bank security managers will receive requests to share their video surveillance securely with other departments. “In the future, it won’t just be security that’s asking for a video upgrade,” he said. “It’s going to be other parts of the business saying, ‘We want a piece of the pie too.’ Because surveillance is more than just investigating a fraud or robbery incident. Now, video surveillance is a lot more than that.”
Retail banking combines a demand for high security with complex workflows. Staff need efficient access. Facility managers need the flexibility to design access permissions around individual needs, so not everyone can access every area whenever they choose. Nobody wants to carry or track large numbers of keys. These were the requirements, managers of Creval — a regional bank in Italy — faced when seeking an alternative to a mechanical master-key system. Creval needed new access control devices to become an integral part of a security system for assets and people with the highest level of protection. They sought locks to offer a durable, secure and flexible alternative to standard mechanical security. They found an easy, electronic way to administer a powerful, user-friendly system based on battery-powered physical keys and secure, advanced microelectronics. Flexible High-Security Locking Staff carry a single, battery-powered eCLIQ key, programmed with only the right preauthorized access permissionsCreval chose eCLIQ key-based wireless access control for its banking premises. Bank doors across the Lombardy region are guarded by more than 30 durable eCLIQ cylinders, putting Creval managers in complete control of entrance security. eCLIQ is a scalable electronic extension of the CLIQ access control system deployed in critical infrastructure sites across Europe. Cylinders are fully electronic, protected against manipulation and with 128-bit AES encryption built into both lock and key microelectronics. Staff carry a single, battery-powered eCLIQ key, programmed with only the right preauthorized access permissions. Time-Limited Access Rights Creval’s security manager is now able to grant access based on scheduled times and specific doors, and right down to the level of the individual site user. It is also straightforward to set time-limited access rights for a user key, increasing security if a key is lost. Audit trails and event logs are collected to the same, fine-grained degree. Key management is easy with software operated from a local PC or securely on the web via a standard browser. In the unlikely event a key is misplaced, Creval administrators simply delete its validity from the system. “We are satisfied with the results of the new access control system,” says Claudio Brisia, Logical Security Manager at Creval headquarters in Sondrio.
Round table discussion
The topic of video analytics has been talked and written about for decades, and yet is still one of the cutting-edge themes in the physical security industry. Some say yesterday’s analytics systems tended to overpromise and underdeliver, and there are still some skeptics. However, newer technologies such as artificial intelligence (AI) are reinvigorating the sector and enabling it to finally live up to its promise. We asked this week’s Expert Panel Roundtable: What new technologies and trends will shape video analytics in 2021?
During the coronavirus lockdown, employees worked from home in record numbers. But the growing trend came with a new set of security challenges. We asked this week’s Expert Panel Roundtable: What is the impact of the transition to remote working/home offices on the security market?
Contact tracing has been more than a buzzword during the coronavirus pandemic. In some cases, it has been an issue of life and death. Tracking who an infected person has been in contact with is an important tool to minimize disease spread, and technology from the physical security industry claimed a role in contact tracing early on – and continues to provide benefits as companies seek to reopen. We asked this week’s Expert Panel Roundtable: How can the security industry enhance contact tracing?
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