Banking & Finance security applications
Retail banks and financial services companies have a long history of dealing with the risk and potential threat of criminal activity. Arecont Vision understands the unique needs of the retail banking and financial services market and provides customer-proven megapixel camera technology to specifically meet those needs for our customers around the world. Bank Crime Statistics In a typical year in the United States, according to the FBI cash losses total around $7.5 million, only about 22% of...
PVcomBank, one of Vietnam’s fastest growing and most progressive banks, has acquired a cutting-edge March Networks video surveillance system. Established in 2013 through a merger of PetroVietnam Finance Corporation and WesternBank, the Hanoi-based financial institution is a joint stock commercial bank with 115 branches throughout the country. Shareholders include Petro Vietnam with a 52 percent stake and Morgan Stanley with a 6.7 percent strategic interest. Prior to s...
Customer: The Absa Group Limited is one of South Africa’s largest financial services groups, offering a complete range of banking and wealth management products and services. Absa Bank's business is primarily in South Africa, and the group has equity holdings in banks in Mozambique and Tanzania. Absa is a subsidiary of Barclays Bank, a major global financial services provider with an extensive international presence in Europe, the United States, Africa and Asia. Challenge: Absa Bank&rsq...
Founded in 1877, Banco de Costa Rica (BCR) is the second-largest state-owned bank in Costa Rica. Today, BCR provides a broad range of financial services, including retail banking.Looking to protect its staff, buildings and financial assets, BCR has set upon a major project that will see its 4,500 employees, in 278 offices across Costa Rica, protected by an integrated hybrid CCTV and alarm system. The fundamental characteristic of the project is its implementation over unshielded twisted-pai...
Security for banks can be a real challenge when faced with a multitude of threats including: fraud, theft and physical attacks. One bank which is setting new standards in the Middle East, when it comes to the application of surveillance technology to keep its infrastructure, staff and customers safe and secure, is National Bank of Kuwait (NBK). This is thanks to the roll out of an advanced NetVu Connected CCTV solution from Dedicated Micros part of AD Group which is focused on the centralized mo...
Headquartered in Tokyo, Nomura is a top tier international bank providing investment and merchant banking services to corporate and institutional customers. With offices in all major financial centres across the globe, the mission of Nomura is to deliver superior services and solutions to meet all investment needs of their clients. To ensure they execute their mission in a safe and secure environment, Nomura has invested in a Honeywell access control solution that is expandable for the future....
With increased demands being placed on safety and security globally, and supported by advancements in IP cameras and 360-degree camera technology, the video surveillance industry is growing steadily. Market research indicates that this worldwide industry is expected to reach an estimated $39.3 billion in revenue by 2023, driven by a CAGR of 9.3 percent from 2018 to 2023. Video surveillance is not just about capturing footage (to review an event or incident when it occurs), but also about data analysis delivering actionable insights that can improve operational efficiencies, better understand customer buying behaviors, or simply just provide added value and intelligence. Growth of Ultra-HD Surveillance To ensure that the quality of the data is good enough to extract the details required to drive these insights, surveillance cameras are technologically evolving as well, not only with expanded capabilities surrounding optical zoom and motion range,4K Ultra HD-compliant networked cameras are expected to grow from 0.4 percent shipped in 2017, to 28 percent in 2021 but also relating to improvements in signal-to-noise (S2N) ratios, light sensitivities (and the minimum illumination needed to produce usable images), wide dynamic ranges (WDR) for varying foreground and background illumination requirements, and of course, higher quality resolutions. As such, 4K Ultra HD-compliant networked cameras are expected to grow from 0.4 percent shipped in 2017, to 28 percent in 2021, representing an astonishing 170 percent growth per year, and will require three to six times the storage space of 1080p video dependent on the compression technology used. Surveillance cameras are typically connected to a networked video recorder (NVR) that acts as a gateway or local server, collecting data from the cameras and running video management software (VMS), as well as analytics. Capturing this data is dependent on the communications path between individual cameras and the NVR. If this connection is lost, whether intentional, unintentional, or a simple malfunction, surveillance video will no longer be captured and the system will cease operations. Therefore, it has become common to use microSD cards in surveillance cameras as a failsafe mechanism. Despite lost connectivity to the NVR, the camera can still record and capture raw footage locally until the network is restored, which in itself, could take a long time depending on maintenance staff or equipment availability, weather conditions, or other unplanned issues. Since microSD cards play a critical role as a failsafe mechanism to ensure service availability, it is important to choose the right card for capturing video footage. It has become common to use microSD cards in surveillance cameras as a failsafe mechanism if an NVR breaks Key Characteristics Of microSDs There are many different microSD cards to choose from for video capture at the network’s edge, and they range from industrial grade capabilities to commercial or retail grade, and everything in-between. To help make some of these uncertainties a little more certain, here are the key microSD card characteristics for video camera capture. Designed For Surveillance As the market enjoys steady growth, storage vendors want to participate and have done so with a number of repurposed, repackaged, remarketed microSD cards targeted for video surveillance but with not much robustness, performance or capabilities specific to the application. Adding the absence of mean-time between failure (MTBF) specifications to the equation, microSD card reliability is typically a perceived measurement -- measured in hours of operation and relatively vague and hidden under metrics associated with the camera’s resolution and compression ratio. Therefore, when selecting a microSD card for surveillance cams at the edge, the choice should include a vendor that is trusted, has experience and a proven storage portfolio in video surveillance, and in microSD card technologies. Endurance, as it relates to microSD cards, represents the number of rewrites possible before the card can no longer store data correctly High Endurance Endurance, as it relates to microSD cards, represents the number of rewrites (program/erase cycles) that are possible before the card can no longer store data correctly. The rewrite operation is cyclical whereby a new stream of footage replaces older content by writing over it until the card is full, and the cycle repeats. The higher the endurance, the longer the card will perform before it needs to be replaced. Endurance is also referred to in terabytes written (TBW) or by the number of hours that the card can record continuously (while overwriting data) before a failure will occur. Health Monitoring Health monitoring is a desired capability that not many microSD cards currently support and enables the host system to check when the endurance levels of a card are low and needs to be replaced. Having a card that supports this capability enables system integrators and operators with the ability to perform preemptive maintenance that will help to reduce system failures, as well as associated maintenance costs. Performance To capture continuous streams of raw footage, microSD cards within surveillance cams perform write operations about seventy to ninety percent of the time, whereas reading captured footage is performed about ten to thirty percent. The difference in read/write performance is dependent on whether the card is used in an artificial intelligent (AI) capable camera, or a standard one. microSD cards deployed within surveillance cameras should support temperature ranges from -25 degrees Celsius to 85 degrees Celsius Finding a card that is write-friendly, and can provide enough bandwidth to properly capture streamed data, and is cost-effective, requires one that falls between fast industrial card capabilities and slower commercial ones. Bandwidth in the range of 50 MB/sec for writes and 80 MB/sec for reads are typical and sufficient for microSD cards deployed within surveillance cameras. Temperature Ranges Lower capacity support of 32GB can provide room to attract the smaller or entry-level video surveillance deployments As microSD cards must be designed for continuous operation in extreme weather conditions and a variety of climates, whether located indoors or out, support for various temperature ranges are another consideration. Given the wide spectrum of temperatures required by the camera makers, microSD cards deployed within surveillance cameras should support temperature ranges from -25 degrees Celsius to 85 degrees Celsius, or in extreme cases, as low as -40 degrees Celsius. Capacity Selecting the right-sized capacity is also very important as there needs to be a minimum level to ensure that there is enough room to hold footage for a number of days or weeks before it is overwritten or the connectivity to the NVR is restored. Though 64GB is considered the capacity sweet spot for microSD cards deployed within surveillance cameras today, lower capacity support of 32GB can provide room to attract the smaller or entry-level video surveillance deployments. In the future, even higher capacities will be important for specific use cases and will potentially become standard capacities as the market evolves. When choosing the right storage microSD card to implement into your video surveillance system, make sure the card is designed specifically for the application – does it include the right levels of endurance and performance to capture continuous streams – can it withstand environmental challenges and wide temperature extremes – will it enable preventative and preemptive maintenance to provide years of service? It is critical for the surveillance system to be able to collect video footage whether the camera is connected to an NVR or is a standalone camera as collecting footage at the base of the surveillance system is the most crucial point of failure. As such, failsafe mechanisms are required to keep the camera recording until the network is restored.
By definition, an edge device is an entry point to a network. In the physical security industry, edge devices are the cameras, sensors, access controllers, readers and other equipment that provide information to the IP networks that drive today’s systems. In the Internet of Things (IoT), edge computing refers to an increasing role of edge devices to process data where it is created instead of sending it across a network to a data center or the cloud. In our market, edge computing takes the form of smarter video cameras and other devices that store and/or process data locally. We asked this week’s Expert Panel Roundtable: What’s new “on the edge” of security and video surveillance systems?
A complex set of biological, psychological, sociological, contextual and environmental factors are involved when a perpetrator decides to commit an act of workplace violence. In many cases, the perpetrator doesn’t really want to become violent; rather, they are seeking to achieve an outcome and mistakenly believe violence is their only option. An underused approach to preventing workplace violence is to consider the issue from the perspective of the instigator, to seek to understand their grievances, and to suggest alternative solutions, says James Cawood, President of Factor One Inc. “It’s helpful to consider their perspective at a point of time, and how do I use that information in a way that explores the issues and influences them to seek other means of achieving their goals without violence?” suggests Cawood. Preventing Workplace Violence An underused approach to preventing workplace violence is to consider the issue from the perspective of the instigator Factor One specialises in violence risk management, threat assessment, behavioural analysis, security consulting and investigations. Cawood will present his insights into preventing workplace violence in a session titled “Workplace Violence Interventions: The Instigator’s Perception Matters” during GSX 2018 in Las Vegas, September 23-27. Intervening and seeking to understand the instigator’s viewpoint can direct them away from violence. Often, diffusing a situation can prevent tragedy. Delaying a violent act is a means of prevention, given that the instigator might not reach the same level of stress again. Cawood says several recent examples of workplace violence illustrate the importance of identifying behavioural precursors and intervening. It is difficult to quantify the benefits of such an approach, since no one is keeping statistics on incident that were successfully diverted, he says. Reaching A Mutually Agreeable Solution “Accommodation and appeasement often won’t serve the problem,” says Cawood. “Instead of projecting our needs on what would be effective for us, we must really understand what matters to them and what we are able to do to solve the problem. “It’s about listening and reflecting back to reach a mutual agreement of their perspective of what matters,” he says. “Now we can talk about what’s possible or not. Is there something concrete I can do that is within the rules? Just being heard in depth is a de-escalator of violence.” It’s the same methodology used by hostage negotiators: Listen, reflect back, and come to a mutually agreeable solution. Giving a troubled employee a severance package – money – might not address their underlying complaints For example, giving a troubled employee a severance package – money – might not address their underlying complaints. “We may not have solved the underlying problem as they perceive it,” says Cawood. “They may feel disrespected or picked on. There may be an underlying mental condition, such as paranoia, or a grandiose sense of self-worth, underlying filters that have nothing to do with money.” GSX Networking And Education GSX is the new branding for ASIS International’s trade show, attended by more than 22,000 worldwide security professionals Global Security Exchange (GSX) is the new branding for ASIS International’s annual conference and trade show, attended by more than 22,000 security professionals from 100-plus countries. Cawood’s session will be September 24 from 2:15 to 3:30 p.m. “My purpose is to hone in on an area of workplace violence that is often ignored,” says Cawood. Cawood started out in law enforcement in the 1970s and transitioned to security in the 1980s. His credentials are typical of the high level of speakers presenting at GSX 2018: He holds a Master’s Degree in Forensic Psychology, and a Doctorate in Psychology, is a Certified Threat Manager (CTM), and has successfully assessed and managed more than 5,000 violence-related cases. He is the former Association President of the Association of Threat Assessment Professionals (ATAP) and currently the Vice-Chair of the Certified Threat Manager program for ATAP. Cawood has written extensively on the topic of violence risk assessment, and co-authored a book, Violence Assessment and Intervention: The Practitioner's Handbook. Cawood has been active in ASIS International since the 1980s and sees value in attending GSX 2018. “People from all over the world are coming and being exposed to a common set of topics to use as jump-off points for additional conversations. People from all types of experiences and exposures will be providing information through those lenses.” Knowledge gained from GSX provides a “real chance to drink from a fire hose” and get a deeper understanding of a range of topics. The relationships and networking are another benefit: “Nothing is more powerful than knowing someone face-to-face,” he adds.
As technology advances, the world is becoming increasingly connected, changing the way users think about and interact with security systems, which continue to evolve across all verticals and applications. With this change comes new opportunity for security integrators; security systems are advancing, creating new needs for products and services — some of which can be met through the adoption of cloud-based service systems. Cloud technology is no longer a dreamt-up version of the future of security — it’s here. If you’re hesitant to make the move to the cloud, consider these six reasons to embrace this new technology now. Cloud technology has created an opportunity for integrators to offer managed services to their customers Increased RMR Cloud technology has created an opportunity for integrators to offer managed services to their customers, producing a new business model that generates more stable and predictable income streams. By offering managed services on a subscription basis, integrators can build a part of their business to provide recurring monthly revenue (RMR), allowing them to scale faster. This business model is especially beneficial for customers who prefer to pay a fixed monthly or yearly rate for services rather than a large upfront fee, which can help attract new business while growing revenue from current customers. Stickier Customers Providing managed services fosters a more involved relationship between integrators and their customers, which can help boost customer retention. This is primarily the result of three factors. Firstly, customers who buy managed services are committed for a specified term, which helps develop an ongoing business relationship between them and the integrator. Secondly, providing managed services creates an opportunity for more customer contact — each interaction is an opportunity to build rapport and monitor customer satisfaction.While the functionalities of each system vary, their potential is evident in the cloud-based services available Third, customers who purchase managed services generally tend to do business longer than customers who purchase products or services individually; with the monthly purchase of their services on autopilot, customers get into the habit of receiving these services, which helps reduce the chance that they’ll cancel their subscription while also building customer loyalty. High Gross Profit Margins Cloud managed services create an opportunity for a service and technology to be purchased together, helping to generate a higher gross profit margin from the beginning of the customer relationship. On an ongoing basis, cloud service platforms offer a new level of accessibility to integrators, helping to provide better insight on activity trends to identify opportunities to continuously grow their revenue through subscription-based streams. Easier To Provide Managed Services Traditionally, serving more sites required integrators to hire more technicians to meet the needs of their growing customer base, but the cloud has helped overcome this demand. While the functionalities of each system vary, their potential is evident in the cloud-based service platforms that are available today. When a problem occurs on a site that is managed by a cloud-based system, the integrator can receive a real-time notification regarding the issue The Avigilon Blue™ platform, for example, is a powerful new cloud service platform that helps integrators address the needs of their customer sites using fewer resources by offering the ability to administer system upgrades, fixes, health checks, and camera or system settings adjustments remotely. The Avigilon Blue platform automatically sends, and stores video analytics highlights in the cloud, which can easily be accessed from any PC browser or mobile device. This data can be used to efficiently manage customer sites and maintain the health of those sites, helping to increase speed of service and expand the capacity to have more sites up and running.Cloud service platforms have the potential to revolutionize the security industry by providing new opportunities for integrators Not only does this help integrators scale their business faster, it creates an opportunity to provide added value to the customer at a lower cost as new upgrades and services come out. Proactively Fix Problems Before They Occur In addition to automating notifications and tedious maintenance tasks, cloud service platforms help provide integrators with the information and abilities they need to keep their customer sites running smoothly. When a problem occurs on a site that is managed by a cloud-based system, the integrator can receive a real-time notification regarding the issue — possibly before the customer even notices a disruption in service. They can then identify the problem and determine whether it can be resolved remotely or requires a technician to be deployed. By having the capacity to pinpoint service needs and make certain adjustments via the cloud, integrators can streamline their customer service processes and lower their response times to provide better, more efficient service. Increased Valuation Of Business Companies that utilize cloud technologies are experiencing as much as 53 percent higher revenue growth rates The ability of cloud service platforms to help integrators manage more sites remotely and expand their revenue through subscription-based streams offers a competitive business advantage. Security innovators have harnessed the power of the cloud to enhance integrator efficiency so that they can spare their attention, resources and effort for where it’s needed most. As a service that helps offer scalability and a high gross profit margin while requiring fewer resources to maintain customer sites, cloud service platforms have the potential to revolutionize the security industry by providing new opportunities for integrators that may ultimately increase their business valuation. According to a study by Dell, companies that utilize cloud, mobility, and security technologies are experiencing as much as 53 percent higher revenue growth rates compared to those who do not such technologies. Integrators who adopt cloud service platforms can benefit from numerous advantages — cost-saving maintenance capabilities, the potential to generate new monthly recurring revenue, and user-friendly design and data security — which make them a significant development within the industry as well as a potential lucrative new business model. The dream of cloud technology is no longer a distant idea of the future, it can become a present reality — and integrators who harness its power can reap its business benefits now.
One factor aggravating concerns about workplace violence in corporate America is the easy availability of firearms. In many states, citizens, including employees, have the right to carry firearms onto a company’s property even though firearms are prohibited in the workplace. In effect, an employee prone to violence may have a firearm as near as their vehicle in the company parking lot. Currently, 23 states in the U.S. have so-called “parking lot storage” laws, which enable employees to store firearms in their vehicle’s trunk or glove compartment despite any corporate ban on weaponry. The laws have evolved as an expression of the Second Amendment “Right to Bear Arms” in the last decade or so. There is some variance in the laws from state to state, but they generally allow a citizen to carry a gun to and from work and keep it stored out of sight in their vehicle.Global Security Exchange (GSX) is the new branding for ASIS International’s annual conference and trade show Employee Second Amendment Rights “The laws contend that employees should not have to give up their Second Amendment rights between home and the workplace and should be able to have a gun with them for protection from their front door at home to the front door of the workplace,” says Eddie Sorrells, Chief Operating Office/General Council of DSI Security Services. Sorrells will speak about the current state of the laws, how they came about, the nuances of state-to-state differences, and the possible impact on overall corporate security in a session titled “Employees Who Carry: Preventing Workplace Violence” at the upcoming GSX conference in Las Vegas, September 23-27. Global Security Exchange (GSX) is the new branding for ASIS International’s annual conference and trade show, attended by more than 22,000 security professionals from 100-plus countries. Sorrells’ session will be Sept. 24 from 10:30 to 11:45 a.m. Restrictions On Gun Visibility Employees may think the “right to carry” extends to the workplace, but the right only extends to the parking lot. The company still has the right to ban guns inside the premises. However, it is unlawful in some states for companies to search vehicles in parking lots, and companies who do so are violating the law, says Sorrells. Among the various state laws, some exempt public education institutions and other public venues. Depending on how the laws are written, there may be other exemptions, too. In Florida, for example, the law exempts any organizations that have explosives on site. With weapons on a company's property, a high-risk termination could potentially become violent Most laws require weapons to be stored securely out of sight. However, in Alabama, for example, it is legal to store validly permitted guns in full view during hunting season, Sorrells says. A resident of Alabama himself, Sorrells has been in the contract security business for 27 years, working mostly in multi-state operations. He has worked for 500 or so corporate security organizations throughout the country and is a practicing attorney who has studied issues of workplace violence and active shooters. “There is a political element to these laws, which were created with the goal of protecting Second Amendment rights,” says Sorrells, who says he sees arguments on both sides of the issue. However, political opinions aside, “if you’re a business owner, you have to contend with dozens of weapons on a company’s property,” he adds. “That could be an issue if a high-risk termination could potentially become violent. You have to assume there is a weapon in that person’s vehicle.” Sorrells' session will dive into the case law and illuminate some of the legal issues and how courts have addressed them GSX Education Program After the session, Sorrells hopes attendees will take away a good working knowledge of the state of the laws, how to comply with the laws, and issues such as posting of signs. The session will dive into the case law and illuminate some of the legal issues and how courts have addressed them. The timely session is an example of the valuable information attendees can gain by attending GSX. Sorrells has been attending the yearly ASIS International Conference and Exhibits for more than 20 years, at least since the mid-1990s. As the pre-eminent security organization around the world, ASIS International provides unrivalled educational and networking opportunities at the yearly conference, he says. “There is a vast amount of networking and educational offerings on a wide variety of topics, including technology, legal issues, risk management, workplace violence, consulting, and anything under the sun,” says Sorrells. The newly branded GSX education program is led by subject matter experts from ASIS International, InfraGard (a public-private partnership between U.S. businesses and the Federal Bureau of Investigation), and ISSA (Information Systems Security Association). Sessions will deliver valuable, actionable takeaways to help attendees shape their security strategies. There will also be an exhibition of 550-plus suppliers and manufacturers highlighting the latest security solutions.
What happens after the sale is complete, after the contracts are all signed and sealed? That’s when an abundance of variables can kick in – variables that can mean the difference between a successful security system or a case of buyer’s remorse. The features and value of equipment involved in a security system are well known before the sale closes, as hopefully are the integrator’s and end-user’s expectations about after-sale service. But what is the reality of after-sale service, and how can manufacturer’s make it better? We asked this week’s Expert Panel Roundtable: How can security system manufacturers improve their after-sale service for integrators and end users?
Banks must meet their customers' requirements for security in a special way on many levels. Whether it is with their savings, taking advantage of over-the-counter services at a branch office, withdrawing money from the teller machines, making deposits via the cash recycling system, online banking etc. - for a long-lasting, trusting cooperation with a bank, customers demand the highest possible level of security. In order to fulfill these demands, banks rely on sophisticated hardware and software solutions that can be easily and efficiently expanded with MOBOTIX high-resolution video surveillance technology at an optimal cost-benefit ratio. Commerzbank - competent services for private and business customers With around 820 branches, a consolidated balance sheet total of more than 600 billion Euro and almost 36,000 employees, Commerzbank is the second biggest financial institution of its kind in Germany and one of the largest in Europe and in the world. The bank's large number of branches ensures a closely meshed network and customer proximity. In the branches, the trend is towards "more service for the customer" and this of course includes being able to withdraw and deposit cash "around the clock." This, in combination with a sophisticated centralized security system, reduces the threat of criminal attacks. The technical implications of this approach are considerable. Every branch has its own quasi-standardized comprehensive security package installed, in which camera surveillance plays an important role. Once a day, the relevant, locally stored events are transferred via the bank's own data network infrastructure to the bank's security center in Frankfurt and analyzed there. This meets the requirements of the Verwaltungs-Berufsgenossenschaft (VBG - German professional trade association) while keeping the usage of the data lines between the branch and the headquarters to a minimum during opening hours. The dome camera series is suitable for use inside buildings Flexible solutions for special tasks Security-related situations that cannot be solved using the standard package solutions are occurring with increasing frequency. This is where competent and creative service providers, such as ADS Networks GmbH come in, together with intelligent IP-based audio and video solutions from the technology leader MOBOTIX AG. Commerzbank required a pilot system installation in their branch in Erfurt. This branch is situated in a shopping arcade that was frequently used after closing time by numerous skateboarders to pursue their hobby. This deterred many bank customers from accessing the foyer of the building which houses the account statement printer and the ATM for cash withdrawals, thus also damaging the image of Commerzbank. The landlord's suggestion of barring the skaters from the arcade after closing time by installing rolling shutters was expensive and counter-productive since the bank customers would then have been equally unable to access the branch. The task was to present a solution that focused on the customer's needs. ADS Key Account Manager Semsettin Özünal suggested introducing MOBOTIX dome cameras to provide surveillance in the arcade. Thanks to its elegant design, the dome camera series is highly suitable for use inside buildings. The camera models are each equipped with two flexible, adjustable camera modules that can be individually positioned in all directions independently of each other. The cameras are additionally equipped with a microphone and speakers The individual models are available with a range of different lenses. Michael Wihan, branch security specialist at Commerzbank and an open-minded technician, was immediately convinced and impressed by the advantages of the easily and quickly installable solution. The high-resolution color images of the two cameras enable around-the-clock visual surveillance of the arcade by staff at the Commerzbank security center in Frankfurt. The additional data traffic on the dedicated line also proved to be no problem at all since MOBOTIX IP cameras have very low bandwidth requirements. The cameras are additionally equipped with a microphone and speakers that allow the security staff to directly address the skaters in real-time and order them to refrain from their activities. The impact was enormous. After a short period of transition, the arcade is now free of skaters and can be accessed by anyone without any concerns for security - even during evening hours. G8 summit in Heiligendamm A further security challenge for the banks was the G8 summit of the eight largest industrial countries that was held in Heiligendamm in mid-2007. The security experts at Commerzbank had to prepare themselves and take precautions against a potential threat to their branches in the Heiligendamm area by militant globalisation activists. Due to the exceptionally positive experience in Erfurt, Commerzbank again chose MOBOTIX IP camera technology. Within just a few days, the branches in Kröpelin, Roggentin and Warnemünde were visually and acoustically linked to the group's security center. MOBOTIX CCTV technology provided an ideal solution for Commerzbank After the G8 summit, the decision was made to keep the highly effective and affordable security solution in place. It had proven to be valuable both in terms of preventing threats to the branches and improving customer service. In the event of technical problems, a member of staff at the security center can directly communicate with the customer in the branch foyer via the microphone and speakers in the cameras. IP cameras in the "branches of the future" In its "branches of the future", Commerzbank wants to achieve its goal of "more service for the customer". Additional security measures were therefore needed in the self-service areas that house the ATMs. To ensure customer protection, a reliable surveillance system is required in areas where an emergency button is also installed. In order to identify criminals "creeping in" at night, MOBOTIX' high-resolution IP camera technology combined with an intruder detection alarm system offers a convenient method of providing additional, cost-effective security. The highly detailed camera images enable all required information to be extracted from the image provided by one single camera. This makes it unnecessary to install several conventional cameras cutting investment, installation and operational costs, reducing administration, simplifying data storage and alarm analysis, reducing network traffic and increasing the general reliability of the system. Additionally, customers more readily accept the MOBOTIX solution because it is visually more discreet. There is no doubt that the "branch of the future" needs the intelligent, high-resolution IP camera technology from MOBOTIX as an alternative to the increased use of security personnel or other conventional security measures. So it's a good thing that MOBOTIX communication and security technology is already available today for the branch concepts of tomorrow.
As the popularity of internet banking increases, the demand for conventional bank counter activity reduces and we see increased reliance on ATMs or other transaction devices. Making the appropriate infrastructure adaptations represents a big challenge for banks and for their security. The increasing number of unmanned areas mean that security, especially CCTV, is needed more than ever. In fact wherever cash is handled, CCTV is vital: at conventional teller counters and ATMs, at cash centres and at every step along the cash logistics chain, as well as at data centres and other data infrastructure sites.Meantime banks have also been migrating from analog video systems to IP ones, and adding HD or megapixel video. Generally in this situation their initial requirement is for hybrid solutions which can replace a mixture of different system types with one common system while incorporating their existing (predominantly analog) cameras. Geutebrucks’s re_porter_bank+ was conceived as the ideal platform to meet this need. Essentially it is an entry level ‘omnibrid’ business surveillance solution specifically designed and configured for the banking environment which can be used with analog and/or IP cameras.FlexibilityThe re_porter_bank+ is intended for dealing with the variety of situations, components and peripherals found in a large existing network of branches and locations. It comes with 4, 8, 12, or 16 analog inputs which can be expanded up to 19 Geutebruck channels with three IP sources and supports the use of many different brands of IP cameras. With 1Gbit onboard Ethernet the re_porter_bank+ offers TCP/IP-based digital matrix functionality and unlimited (LAN/WAN) integration potential. Each unit can take up to 4 hard disks for video database storage.The re_porter_bank+ has camera position analysis and motion detection features to trigger alarms if there is any tampering with the video system itself or if an intruder is detected in any sensitive areas of the site. It can of course be integrated with existing branch alarm, access control and ATM systems. So at night and out of hours it protects against break-ins and vandalism by detecting intruders, forwarding alarms to a remote control center, carrying out guard tours and documenting events. The re_porter_bank+ protects against break-ins and vandalism by detecting intruders, forwarding alarms, carrying out guard tours and documenting events ‘Omnibrid’ technologyGeutebruck’s ‘omnibrid’ technology allows the use of all current compression algorithms and standards – H.264, H264CCTV, MPEG4CCTV, M JPEG and ONVIF compliance – as well as audio recording, for analog and IP cameras. It supports H264CCTV, H.264 and MJPEG formats with freely configurable resolutions. In addition, it can transcode M-JPEG streams from IP cameras into MPEG4CCTV or MPEG4CCTV/MP (megapixel) CCTV-optimized formats. This has the advantage of enabling the user to use highly advantageous specialist CCTV processes like dual channel streaming (DCS) and dynamic live streaming (DLS) which deliver large network and storage savings.Geutebruck’s video sensors and intelligent video analysis software are well-known for their reliability, while its own specialist, CCTV-friendly, standard-compliant compression processes retain fluid motion, and consequently valuable detail, in situations where the vast majority of other H.264 implementations hesitate and shudder. A key advantage of this new omnibrid technology is that it enables video streams from third-party image sources to be processed using Geutebruck’s proven video analysis software. It therefore provides more scope for intelligent data management, enabling different compression formats to be used for different purposes, and gives system designers much more scope to achieve optimum customisations.An all-in-one banking solutionConceived as an all-in-one banking solution, the re_porter_bank+ more than meets the specifications of the BVG, the body which regulates video security systems in German banks and other cash-handling institutions. Its regulations cover details such as the location of cameras, picture resolutions, recording rates, the format of pre- and post-incident histories, evidential security and even the system maintenance regime – all with a view to deterring hold-ups, or failing that, to obtaining useful evidence of events.As a consequence of this German regulation Geutebruck has extensive experience of exchanging metadata with other systems (e.g. ATMs, access control, building management systems and others) and the capabilities of the re_porter_bank+ include some specialist functions which are now of increasing relevance and interest internationally. For example, the re_porter_bank+ was designed to fulfilll the legal requirement that all German financial institutions should document all cash withdrawals at ATM machines, whether these are on their own premises or in public areas. So where ATMs are located in foyers secured by access control systems, the re_porter can record card data when the customer presents his card to the card reader at the foyer door; video as he enters the foyer; video as he approaches the ATM; a portrait from the portrait camera as the customer’s cash card is read by the ATM; account data as the transaction is processed; video of the customer’s hand taking the cash from the ATM and then video of the scene as he leaves the foyer. In short it provides a comprehensive package of readily available, water-tight evidence on each ‘event’ which avoids the enormous costs which could otherwise be involved in investigating card fraud or vandalism.Securing banks is a company traditionGeutebruck is no newcomer to the banking sector. It owes its very existence to supplying banks with the latest security solutions. In the 1970s it was the development of an unconventional film camera which helped solve German bank robberies and brought early success to the company. Later the long-running Multiscope range of digital video platforms were used in their thousands in banks worldwide. Now Geutebruck’s GeViScope+ is the obvious choice for central banks and major institutions and the re_porter_bank+ the trusty workhorse for high street branch networks.
Refurbishment work was recently completed at the K&N Kenanga International building in Kuala Lumpur, Malaysia, a 22-storey commercial structure with a three-and-a-half-storey annexed podium block, located in Kuala Lumpur's central business district. New features of the refurbished main lobby include a physical access control system based on the contactless LEGIC technology, a food and beverage area and an information counter. Kaba Jaya Security was selected to provide electronic access control, visitor management systems and half-height sensor barriers. The system includes six lanes of Argus HSB E11 for tenants and visitors, one lane of Charon HSD E03 for disabled access, and Kaba Exos® 9300 for electronic access control and visitor management. The completed system provides the K&N Kenanga building with: Access rights management of staff and visitors Efficient reception and management of visitors No long queues during rush hour Integrated Malaysian IC reader Asset protection Increased employee safety Defined access restrictions within the security perimeter Reduced operational cost Fewer administrative expenses A flexible, integrated, efficient security solution All systems integrated One point of responsibility for all three system
This project has a main purpose and goal, which is to connect the main bank office with other bank offices and buildings to achieve secure bank data transfer between all offices. This is very necessary for the bank. In most countries, the systems used for data transfer between companies or banks are based on fiber optic networks such as PSTN and GSM. But in Iraq, the situation is different because Iraq does not have the infrastructure for this network and even if it existed, it would have likely been damaged because of the successive wars that Iraq has known. So, Fidaa Group Co. needed to find an alternative idea to manage the installed network of this bank in order to have a reliable network. Fidaa Group Co. had chosen WiMAX technology from Proxim Wireless for many reasons, which will be discussed later. This project is a premier project in the Middle East and the world using the WiMAX technology in banks network, and we hope it will help to open a new vision of WiMAX technology applications. Why WiMAX? Before Fidaa Group started to find a proper solution for the bank network, there were regular solutions like satellite VSAT connection, SCPC-SCPC, connection with public IP and dynamic SCPC-SCPC VSAT and even the shared satellite systems like DVB-S – RCS, but all of these systems shared four main problems: 1-The high costs – Satellite connections bandwidth used to reach about $3,000.00 for each 1 mbps, whereas it costs nearly $0 after initial up-front equipment costs with WiMAX. 2-The high latency – All satellite systems have minimum data packet latency about 550-750 milliseconds latency, even in ideal situations, which caused problems for real time systems and software. Many real-time applications are sensitive and require less 550 milliseconds of latency to operate synchronously. Many networking companies utilize a very complex technology to overcome these problems, but with WiMAX , this problem had already been solved because the maximum latency is about 10-25 milliseconds – which is considered very fast and suitable for real-time systems that require low latency . 3-The deployment and maintenance – Maintenance, weather affection and time to solve any network problems is very difficult especially when you have a third party network operator like PSTN, GSM, and Satellite Operators. You will not have the ability to solve the network problems compared to your private network if you don’t have a WiMAX network. 4-The security factor is very important especially in banking systems. So in the network of any establishment, it is preferred to use a private network without a third party. This will help to decrease the possibility of data sniffing or to be spied on by anyone. With WiMAX, you have this advantage because it’s your network and you can use the latest security encryptions technologies in the world and have full access of your security employees charged to monitor and control the network 24/7/365 continuously easily which is very difficult to be done in with other technologies. Challenges Fidaa Group thinks WiMAX may threaten the fiber optic network from a cost perspective The challenges of this project could be divided in two sections: the first section is related to the non secure circumstances in Iraq which make work very difficult added to the absence of electricity for more 16 hours per day. Sometimes the workers could not reach work locations for more than a week. The hard weather with a temperature up to 50 degrees Celsius in summer and the connection difficulties between the workers who are supposed to make the alignments because the GSM networks which used to stop for more than a day were also problematic. VHF handsets were also banded. When Fidaa Group looked for a project at a very low budget, the WiMAX network was thousands or millions of dollars cheaper and works extremely well with excellent reliability and low cost running, making us very thankful for this new technology. The company thinks the WiMAX with this large spectrum of frequency (2-80 GHz) and the low cost will be the leader in telecommunication technologies and it may threaten the fiber optic network from a cost perspective. So after these years, we can say that our WiMAX network is working very good, which will encourage us to make other networks for a lot of establishments and gives us more confidence in our abilities and WiMAX’s reliability. Conclusions and recommendations This project had added to Fidaa Group a new experience with the newest technology. The difficult situation in Iraq encouraged us to invent a new application for WiMAX technology in co-operation with Proxim Wireless, something which was not feasible before 2006. Departing from our experience, Fidaa Group recommends using the WiMAX technology in establishment’s networks especially in the countries which don’t have the network infrastructure or even enough budgets for other technologies or need a high secured network. Fidaa Group Company is ready to support any establishment worldwide to get full use of this technology with the lowest costs.
Security Systems Design Limited has successfully completed the installation of a Samsung CCTV system at the London offices of the Commonwealth Bank of Australia. Following a refurbishment of its offices on the third floor of Senator House in Queen Victoria Street, EC4, the Bank asked Richard Slee, a Director of Security Systems Design Limited, to design a CCTV system which could assist security personnel to provide a high level of protection for staff as well as the Bank's assets. The Commonwealth Bank of Australia employs 38,000 people worldwide. Staff at its London offices are responsible for developing strategic partnerships with European banks and they also assist migrants to relocate their finances to Australia. "Senator House is a multi-tenanted office building and although no cash is handled on the premises, the Bank nevertheless needs to maintain strict control over visitors, welcome or otherwise," said Richard Slee. "The objective therefore was to install a CCTV system to work alongside an existing access control system." Richard worked closely with the Bank's Facilities Manager to draw up the specification for the system which included a requirement that all cameras should have day/night capabilities, as well as built-in lighting so that high quality color images could be captured during the day and equally good monochrome images in night time conditions. "We considered cameras as well as digital recording equipment from a number of manufacturers. We came to the conclusion that we could source all that was required from Samsung who were able to demonstrate confidence in the reliability of their equipment by offering a full three year warranty," added Richard Slee. "The other important factor that helped us make the decision to use Samsung equipment was that its DVRs are supplied with license-free CMS (Centralized Management Software) which makes it very easy for the Facilities Manager to monitor the CCTV system from a PC on his desk." The Samsung SIR-60 day/night domes capture high quality color images in any environment with its built-in LEDs Security Systems Design Limited installed Day/Night dome cameras with built-in LEDs. The dome cameras can capture very high quality color images at 580TV lines resolution during the day. At night or in any environment where there may be zero light, the camera's built-in LEDs are activated and provide effective lighting up to a distance of seven metres. At the same time, the camera switches to monochrome mode generating superb monochrome images at 700TV lines resolution. The brightness of the LEDs is automatically adjusted to take into account how far away an object or person is from the camera. Images from the nine cameras are recorded simultaneously onto a Samsung DVR which uses a highly efficient MPEG-4 compression method to ensure that the three terabytes of on-board video storage capacity is more than enough to record all activity throughout the Bank's offices. The SVR-945 is located in the Bank's secure comms room. "In the current economic climate, the client was understandably looking for a solution which would not put undue strain on the budget available for security equipment," added Richard Slee. "I am pleased to say that we have been able to provide equipment which can be regarded as the best in its class and is able to exactly match the Bank's demanding requirements."
The Milestone Systems open platform IP video management software is an important tool for Loomis Denmark to ensure transparency throughout the entire cash services process. The transport and counting of cash, financial documents and other valuables is a business that demands ongoing attention to security, which is well covered by Milestone XProtect Corporate managing network cameras from Axis and megapixel cameras from IQinVision documenting every detail of the activities."For us security has the highest priority, for obvious reasons. Our customers' livelihoods are literally in our hands when we carry out our work, so it is therefore vital that there is a strong relationship of trust. And this relates not only to our customers but also just as importantly to our employees, who handle all the assets on a daily basis," explains Risk Manager Tom Andersen at Loomis.Loomis utilizes a number of security measures, where video surveillance plays a big role. Every day over 100 cameras in the Glostrup location and a similar number in the city of Brabrand help to ensure that all procedures and security processes are being upheld. Thereby Loomis makes sure that every instance of cash handling is documented so any eventual irregularity can quickly be resolved. The surveillance technology is based on Milestone Systems open platform IP video management software, XProtect Corporate, with network cameras from Axis and IQinVision. With just a few clicks, operators can control different cameras at the same time and view the live or archived video from any location. Loomis monitors all the entrances and exits, cash handling areas, receiving and deliveries, in addition to the outer perimeters of their premises. The 1st of April 2008 is a day that Loomis will never forget. That night at 3:32 a.m. the police received a robbery alarm from Loomis: a group of men had busted into the cash handling company's building by breaking a hole through the wall with a telescope laser, and managed to get away with DK 62 million. The biggest robbery in the history of Denmark thereby became a reality, despite all of the security measures they had in place at that time. Loomis immediately went to work reviewing all their procedures and systems to improve their security even more. "Of course the robbery sharpened our focus on security! Our business always has to live with the risk of robberies but we can make it more and more difficult for any attempts by dividing our security elements and defences into different levels that hinder and delay any criminal efforts so much that the police can manage to arrive and deal with it. One of our important components is the video surveillance, which is also a fantastic tool for the police to use as evidence in their work," says Tom Andersen, who emphasises that Loomis makes ongoing changes to their security procedures all the time.When the robbery occurred, Loomis had operations at night for cash counting so there were employees present at the time of the incident. Today, Loomis only operates during the day, and another part of the increased defense of the building includes new alarms installed to warn when anyone is even getting near the building from the outside. Loomis previously had an analog system that became outdated, so after a thorough review of their security needs in collaboration with SmartGuard, a Certified Milestone Partner, it became clear that the open platform IP video solution from Milestone Systems provided all of the right options. Transparency and documentation for top integrity The open platform IP video solution from Milestone Systems provided all of the right options for Loomis When an employee is hired, he or she must go through a series of security procedures such as credit and police arrest record checks. Yet even though Loomis takes all these precautions, it is still necessary to have an extra guarantee of accountability, which the video surveillance ensures. Today there are many cameras in the work stations. The zoom functions in the software combined with the megapixel cameras from IQinVision deliver the sharpest images of money bags being opened, and the money counting is monitored from different angles. The video information can be compared with the customers' records so any eventual differences can be revealed and resolved. This saves time and provides thorough documentation and integrity for the asset management process. "With the video surveillance we can document that we do our work properly and this strengthens our objective role with our customers. The video also helps us ensure things for our employees: should anything questionable come up, we can immediately go back in the recorded video and see that the task was handled correctly," says Andersen."The reason that we chose Milestone was precisely because the solution includes an intelligent SmartSearch function that lets us click quickly to the exact date and time for the scanning of a particular money bag and view it. We can also look for an object that's disappeared simply by marking it in the images," he adds, and concludes: "The video monitoring makes it possible for us to live up to our promise of transparency and documentation for our customers. And the Milestone open IP platform also allows us to integrate the system with other innovative solutions over time. This creates a high level of flexibility, and is just one of the ways in which we have future-proofed our business."