Banking & Finance security applications
Financial institutions require reliable IP video surveillance systems that provide high-performance, quality, and scalability. Unfortunately, with limited budgets, many financial institutions are still utilizing outdated appliances. When security is not a priority, they are putting themselves at risk for fraud, theft, and data breaches. Security Integrators have an opportunity to help financial institutions by upgrading their systems with an up-to-date NVR server and overall video surveillance...
Columbia Bank, a Northwest community bank headquartered in Tacoma, Washington, sought to upgrade their video surveillance solution to improve image quality and retention time. They also wanted to maximize field of view to deliver a more forceful and expansive – yet, less intrusive – solution. Working with Cook Security Group, Inc., Ross Armstrong, vice president of physical security at Columbia Bank, chose to overhaul video surveillance in their 150-plus branches across the Northwes...
Brian Ishikawa has always kept tight control over his video surveillance system, allowing only authorized personnel within his corporate security division to access video footage. So it was a change for Ishikawa, Senior Vice President and Director of Corporate Security for the Bank of Hawaii, to get used to the idea of authorized staff from the bank’s branch division being able to review video for operational, compliance and marketing-related purposes. The insights collected from the vide...
Retail banking combines a demand for high security with complex workflows. Staff need efficient access. Facility managers need the flexibility to design access permissions around individual needs, so not everyone can access every area whenever they choose. Nobody wants to carry or track large numbers of keys. These were the requirements, managers of Creval — a regional bank in Italy — faced when seeking an alternative to a mechanical master-key system. Creval needed new access contr...
Retail banks and financial services companies have a long history of dealing with the risk and potential threat of criminal activity. Arecont Vision Costar understands the unique needs of the retail banking and financial services market and provides customer-proven megapixel camera technology to specifically meet those needs for our customers around the world. Bank Crime Statistics In a typical year in the United States, according to the FBI cash losses total around $7.5 million, only about...
As technology continues to catapult forward at a significant pace in the 21st century, banks are increasingly facing new security challenges to safeguard their buildings, staff, customers, and financial operations. Because of this, it is critical that banks invest in security systems that meet the complex and unique requirements of the financial environment. Vanderbilt’s SPC provides this solution through advanced, dedicated intruder detection features and products for banking applic...
Booth number: 14039 Dahua Technology USA Inc. will display video surveillance solutions, access control and intercoms at ISC West. Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. The first year that we exhibited at ISC West was in 2012. That was before we had a local US operation. The market started to pick up our brand and was surprised that we offer extensive product portfolios. In 2014, we registered our US office and continued to participate in ISC West. Through our presence at the show, customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints. We are local here and help our customers to grow their business and increase their satisfaction with us. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organization Q: What strategies do you use to get the most out of exhibiting at ISC West? A trade show is definitely a lot of investment within a few days. Therefore, how we create the best ROI and meet the right customers are very important. A trade show is not just for marketing; ensuring the best ROI requires work by several parties in an organization, including products and technical expertise as well as the sales team. We use an internal and highly coordinated plan with the team to get a better result. We make sure everyone is on the same page in terms of the products/technology we are going to present and have the people with the best knowledge to present to customers who visit our booth. Therefore, a highly coordinated team strategy is required. Q: How do you quantify your success at ISC West? What ROI do you receive from the show? Every company has their ways to follow up with the leads and evaluate the ROI from the show. The way we are using is to upload all our leads to our software and track all these leads afterwards. If they are not already buying from us, our goal is to convert them to become a registered dealer. Customers get to know us better and understand that we are not just a product manufacturer but can also support them from the service and operation standpoints If they are already our registered dealers, we seek to grow their business by using our latest technology solutions. In general, all marketing activities in business today require a clear ROI, and it has to tie into the sales numbers. From our experience, the ISC West show provides the best ROI among other shows in the North American market. Q: What company activities (outside the show floor) does your company organize each year? We have a partner event and invite our value-added dealers and partners. We’ve been hosting this event since 2015. Q: What sets ISC West apart from other trade shows on the calendar? As I mentioned, ISC West provides the highest ROI among other shows in the North America market. This show also brings many of our customers and partners to the city as well. I guess people value this opportunity to meet and discuss the technology, the industry trends, and the business to figure out how we can grow together. Other trade shows might be smaller than ISC West and targeted at different markets or address different scopes of the industry need. Every show we attend in 2019 plays a strategic role for us to communicate with the market and find the customers we are looking for.
Booth number: 8045 Costar Technologies, Inc. is a public company that designs, develops, manufactures and distributes a full range of products for the video surveillance and machine vision markets. Costar consists of five operating companies: Arecont Vision Costar, CohuHD Costar, Costar Video Systems, Innotech, and IVS Imaging. The combined product portfolio consists of surveillance cameras, video surveillance systems, recorders, monitors, lenses, cables, accessories, and cloud-enabled services. For more about their presence at ISC West, we contacted Jeff Whitney, Vice President of Marketing for Arecont Vision Costar, a Costar Technologies, Inc. business unit. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. One of our companies, Arecont Vision, exhibited in ISC West booth 17147 in 2005, a tiny space on which the hopes of the company rested. At the time AV was focused on pioneering IP megapixel surveillance cameras, but today we are part of Costar Technologies, offering cameras, VMSs, and recorders. In 2005, the technology was extremely new and unproven to the typically risk-adverse security industry. Talking with those who were with the company at time, the enthusiasm of the booth team reached the security dealers and systems integrators who were attending, helping bring megapixel cameras to a much wider audience. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? The Costar companies have a very deep portfolio of products for the security market, and we bring our latest products from each business unit to ISC West. Attendees come in part to see the latest tech, and we drive our development cycle to have exciting new products to unveil on the show floor. We also have meeting space in the booth to provide one-on-one time with our executives and sales team, while sponsoring free admission to the expo for all who want it. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Unveiling our latest products and solutions to existing customers and partners is key to a successful event, and ISC West’s large impact on the industry ensures that many will attend. Perhaps even more important is informing those attending of the strength of the Costar product portfolio, including many Made in USA products and services that others don’t deliver. Both help to drive leads for projects in which we can really benefit our partners and end user customers. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? A large show like ISC West brings many of the Costar business units together, providing an excellent opportunity to continue bonding as a team, as well as to participate in events beyond the show floor. Each of our companies will participate in meetings, dinners, and events with our customers and partners throughout the days of the show. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West brings a very large number of interested, security-focused systems integrators, dealers, consultants, and end user customers all to one place for a three-day expo. That audience and opportunity to share our message validates the investment any large show requires from Costar or others. While some industry events have struggled to find and maintain their audiences, ISC West continues to deliver quality, knowledgeable attendees from across the Americas and around the world. The show differs from other events we do, which are typically regional in attendance or focused more on specific vertical markets.
Booth number: 12089 At this year's ISC West, VIVOTEK USA, Inc. will be showcasing their 180⁰/360⁰ product line plus other general form factors with new features and benefits, including a cybersecurity application embedded onto the cameras, crowd detection, smart motion detection, tailgating, and many more. In addition to IP cameras, VIVOTEK will display a comprehensive product line that also includes NVRs, video receivers, video servers, PoE switches, and video management software. Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. We have come a long way from a little-known surveillance manufacturer with a small booth size VIVOTEK has been an exhibitor at ISC West for many years now. Looking back, we have come a long way from a little-known surveillance manufacturer with a small booth size to one of the global providers in the security industry with a recognizable and trusted brand. Now, we are well-known in the industry and are proud of our accomplishments, but we feel greater things are still in front of us. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? Each year, we want our booth to tell our stories – who we are, what we do and what we are capable of, and where we are heading. We do not want to just be another camera manufacturer who only promotes and displays products; we want to be the solution provider that customers are looking for. In addition, we have very knowledgeable sale managers who can assist visitors at our booth who are looking for surveillance, whether it’s an upgrade or a totally new solution. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Gain industry knowledge and perspective as to where surveillance security industry is heading Like any trade show, it is difficult to quantify success. We attend ISC West to promote the VIVOTEK brand, meet and discuss with customers and gain industry knowledge and perspective as to where surveillance security industry is heading. If we achieve these, then ISC West is a success for us. Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? Our main focus each year at ISC West has always been the interaction with customers and potential customers on the show floor. We pride ourselves in the products and technology we offer, and there aren’t any other trade shows in North America to showcase our capabilities than ISC West. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? ISC West is the industry standard of security trade shows in North America. Since we are a security surveillance manufacturer, ISC West is the one show that all manufacturers in this industry must attend.
Booth number: 26041 March Networks is a global provider of video surveillance and video-based business intelligence solutions. Their product portfolio is end-to-end, ensuring that customers can deploy comprehensive solutions designed to help them address real business challenges and improve performance. At ISC West this year, March Networks will be showcasing new hosted services, new PTZ cameras and additional offerings. Attendees will also be encouraged to discover their solutions for banking, retail, cannabis and transportation – all of which help organizations transform video into business intelligence through the integration of surveillance video, analytics, and data from business systems and IoT devices. For more about their presence at ISC West, we contacted Peter Strom, President and CEO, March Networks. And not surprisingly, the technology was a lot less sophisticated compared to what we see today Q: What was the first year your company exhibited at ISC West? Please share your remembrances of that experience. I believe March Networks first exhibited at ISC West in 2001. I did not join the company until 2003, however I had been working in the industry for several years already, and can recall that the exhibitions back then had a much different feel. For one thing, there weren’t the very large companies we see today dominating a lot of the landscape. And not surprisingly, the technology was a lot less sophisticated compared to what we see today. Anyone who has worked in physical security for a long time can attest to the remarkable shift we have seen over the years, first with the transition from analog to IP video and all that entails, to security analytics, to today’s truly advanced business intelligence applications, hosted solutions, and artificial intelligence, computer vision and similar content analytics. Q: What strategies do you use to get the most out of exhibiting at ISC West? Our most effective strategy by far is scheduling our business meetings in advance of ISC West. Our sales team does a very good job of planning meetings with enterprise end users and channel partners ahead of time, so we’re hitting the ground running even before the doors open on Day 1 of the event. In addition, our channel partners are also very well organized, and know which organizations they are going to bring to our booth during ISC West. This pre-planning saves us a tremendous amount of time and ensures that we make the most of the opportunity to meet face-to-face with the many decision-makers who have traveled to the show. The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year Q: How do you quantify your success at ISC West? What ROI do you receive from the show? The quality and quantity of our planned business meetings is definitely how our company measures the success of our ISC West participation each year. Of course we do track the number and quality of the leads we capture as well; however, our face-to-face meetings with end user organizations and channel partners are the primary measures of our ROI. Q: What company activities (outside the show floor) does your company organize each year? The activities we organize outside of the show floor vary from year to year. We have hosted customer appreciation events and roundtable events. We will typically organize an internal sales meeting as well to take advantage of the fact that many of our salespeople and product managers are in the same location. Q: What sets ISC West apart from other trade shows on the calendar? The timing of ISC West is good for most people, as it is still early enough in the budget cycle for most customers to leverage the show to help make decisions – particularly in our banking, retail, cannabis and transit target verticals. Holding the event consistently in Las Vegas is also beneficial, as it makes it easier for people and exhibitors to plan in advance. The city itself is well equipped to handle large exhibitions, offering everything from a central conference space at the Sands to the convenience of nearby accommodations, restaurants etc. Travel is typically convenient as well. In our opinion, ISC West is the premier industry show in North America and appears to be gaining momentum each year.
Booth number: 18037 Hikvision will showcase a wide-range of its video surveillance solutions and security products such as its DarkFighterX dual-sensor with patented bi-spectral fusion technology for low light color imaging; thermal technology for critical perimeter applications, as well as preventive maintenance through temperature alarming and fire detection; specialty solutions for vertical markets including retail, education, gaming and commercial real estate with tailored products and valuable business intelligence analytics; TurboHD (HD over coax) for high resolution video using existing cabling; PanoVu and multi-sensor cameras. We will also feature Hikvision’s central management system, HikCentral, which provides a highly-scalable, reliable, and efficient centralized system management. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience? Hikvision has exhibited at ISC West since 2006. Our presence has grown considerably since then. Each year we showcase Hikvision’s latest technologies and the evolution of the brand through ad campaigns: “Heartbeat of Security” (2016), “Art of Video Surveillance” (2017), and “Achieve Extraordinary” (2018). At ISC West, Hikvision enjoys re-connecting with existing customers and developing new partnerships. Over the years, Hikvision has demonstrated growth and strength within the industry and will continue to support its partners through the dedicated workforce that makes up Hikvision North America. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? The strategy is simple. We bring the latest and greatest in technology and a knowledgeable workforce to meet our customers and partners. With our latest products displayed at our booth and our team of product managers, vertical-market leaders, and other technical gurus readily available in one place, it’s a great opportunity to connect with our current and future partners. Of course, we also have one-on-one client meetings in our meeting rooms throughout the show. And, we also host interactive experiences including trivia games, product demonstrations, and other technical presentations at the Thought Theater in our booth. Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? Hikvision quantifies its success with a variety of metrics including traffic throughout the booth, attendance at educational sessions we host, the number of meetings we conduct with customers, and responses from our sales team on the engagement with integrators and end users after the show. We also measure the feedback we receive from our advertising campaigns whether it’s through our signage at the show or coverage in publications. Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners We host a Hikvision Partner Celebration @ ISC West, an invitation-only event to celebrate Hikvision Dealer Partners, distribution, technology and design partners, and end users. We consider it a fun way for us to say thank you to our valued partners in a casual setting. We’re also an enthusiastic sponsor of the Mission 500 Security 5/2K. Hikvision is fielding a running team, and we’ve begun our fundraising in earnest. Corporate social responsibility is part of our DNA at Hikvision, and the Security 5/2K is a wonderful way to join with our security industry colleagues to make a difference in kids’ lives and give back. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? Hikvision attends a variety of important conferences and trade shows throughout the year, but ISC West is the big show that attracts international attendees that everyone looks forward to. We wouldn’t miss it.
Booth number: 20031 Pelco is highly invested in providing end-to-end video surveillance solutions for customers, so this priority will remain the same in 2019 and beyond Pelco’s priorities for 2019 at ISC West are informed by worldwide trends in the security industry. As a result, Pelco will be focusing on enhancing cloud connectivity and cybersecurity for their customers. In addition, VideoXpert is Pelco’s best-selling video management solution, so this system will be the primary solution focus moving forward. Pelco is also planning to build upon Pelco Professional Services, which will include VxCare, a three-tier service plan for VideoXpert owners available worldwide this May. Overall, Pelco is highly invested in providing end-to-end video surveillance solutions for customers, so this priority will remain the same in 2019 and beyond. Q: What Was The First Year Your Company Exhibited At ISC West? Please Share Your Remembrances Of That Experience. Pelco was established in its current form around the year 1987, we have been attending ISC West since at least then. One memory that stands out is having to make many coax cables connect with all the analog cameras and switchers. Q: What Strategies Do You Use To Get The Most Out Of Exhibiting At ISC West? We truly value the media relationships we’ve nurtured over the years. The security trade media specifically have played a pivotal role in sharing the latest news as it relates to our industry and ISC West. In addition to media relations, e-mail blasts and blogs are also key tools to build buzz around our exhibit. Lastly, we utilize a playbook and training protocols developed for our sales department. This information ultimately benefits our customers because they will receive accurate and up-to-date information about our video surveillance solutions. One way we quantify our success at ISC West is to keep track of the number of people attending our booth Q: How Do You Quantify Your Success At ISC West? What ROI Do You Receive From The Show? One way we quantify our success at ISC West is to keep track of the number of people attending our booth. The show is considered the premier event in North American security so a major way we measure our ROI is through initial or final meetings with customers and partners. These initial connections can happen on or near the show floor. In addition, our product managers and engineers create a dialog with our customers so they can determine the transferrable value of a potential solution, which in turn influences our product world map. Q: What Company Activities (Outside The Show Floor) Does Your Company Organize Each Year? We have participated in the Security 5K in support of Mission 500. Additionally, we sometimes host customers at local end user sites so they get to see the system in operation. Q: What Sets ISC West Apart From Other Trade Shows On The Calendar? It’s the best-attended security conference in North America by far, attracting both domestic and international visitors.
The jury is in: traditional security is out — and it’s being replaced with service-based solutions. The bottom line is: if you’re not embracing it, you’ll soon be left behind. XaaS — the collective term referring to the delivery of anything as a service — includes all services made possible through the use of the cloud. Security-as-a-Service (SaaS), which encompasses any type of system from access control to video surveillance, has paved the way for users to gain significant functionality and scalability not previously experienced with more traditional methods. Complicated IT functions SaaS allows manufacturers to provide numerous benefits to their customers As such, there is a marked transition for manufacturers from simply designing and building products to providing a service rooted in a partner- and customer-centric focus. This change hasn’t come easily. Some are still holding out and waiting for the “fad” to pass. However, the potential advantages for all parties involved far outweigh the perceived negative points. First and foremost, SaaS allows manufacturers to provide numerous benefits to their customers. An “as-a-service” model shifts the burden of data maintenance and infrastructure spending to an integrator/dealer partner or service provider. This relieves the end user of the expertise necessary to implement complicated IT functions to keep networked and on-premise solutions up-to-date. Traditional security systems Additionally, end users demand solid customer service. For some end users, traditional security systems are so similar in features and functionality that the key differentiator is the ability of the integrator or manufacturer to provide exceptional customer service and training. This is made possible through the service-based model, where customers appreciate a strong relationship with their integrator or manufacturer that provides them with additional knowledge and assistance when necessary. The cloud has proven to be highly functional, flexible, and convenient for organizations Everyone also wants convenience. In the consumer market, we invest in things like meals that are pre-measured, prepped, and ready to be cooked, or companies that auto-ship dog food to our door each month. This ease-of-use translates over to the B2B market, where time is money and systems that save valuable resources are highly regarded. The Role of the Cloud The cloud has proven to be a highly functional, flexible, and convenient method for organizations to leverage as part of their strategies to protect and modernize their facilities. And the service-based nature lends itself well; forward-thinking integrators and dealers can diversify their product arsenal while still capitalizing on a recurring monthly revenue model (RMR). But then why has there been so much resistance to this change? Over the last 10 to 15 years, the cloud has gotten a bad rap for a myriad of reasons, including usability, management, and unreliability. However, that view of the cloud is changing for the positive as the technology becomes more advanced and innovators learn more about what it means to design a product or service with security at its core. "As-a-service” platform For example, one of the biggest misconceptions that plagues the cloud is the idea that it is not secure. However, the security of public cloud service providers is integral to their success because their business depends on it. Developing an ongoing and trustworthy relationship with customers can only be made possible through the assurance that their services are safe and the customer’s data is protected. As such, they’ve embraced the service-based model that is, at its core, the future of the business world as we know it. There isn’t a person, manufacturer, or integrator partner out there today who isn’t somehow touched or influenced by an “as-a-service” platform. And it’s about time the service-based model that leverages the public cloud reaches the masses.
Today, the world is connected like never before. Your watch is connected to your phone, which is connected to your tablet and so on. As we’ve begun to embrace this ‘smart’ lifestyle, what we’re really embracing is the integration of systems. Why do we connect our devices? The simplest answer is that it makes life easier. But, if that’s the case, why stop at our own personal devices? Connection, when applied to a business’ operations, is no different: it lowers effort and expedites decision making. Integrating security systems Systems integration takes the idea of connected devices and applies it to an enterprise Systems integration takes the idea of connected devices and applies it to an enterprise, bringing disparate subcomponents into a single ecosystem. This could mean adding a new, overarching system to pull and collect data from existing subsystems, or adapting an existing system to serve as a data collection hub. Regardless of the method, the purpose is to create a single, unified view. Ultimately, it’s about simplifying processes, gaining actionable insights into operations and facilitating efficient decision-making. Although integration is becoming the new norm in other areas of life, businesses often opt out of integrating security systems because of misconceptions about the time and resources required to successfully make the change. So, instead of a streamlined operation, the various security systems and devices are siloed, not communicating with each other and typically being run by different teams within an organization. Time-Intensive process When systems are not integrated, companies face a wide range of risks driven by a lack of transparency and information sharing, including actual loss of property or assets. For example, a team in charge of access control is alerted to a door being opened in the middle of the night but can’t see what exactly is taking place through video surveillance. Without integrated systems they have no way of knowing if it was a burglar, an equipment malfunction or a gust of wind. Without integration between systems and teams, the ability to quickly put the right pieces in front of decision makers is missing. Instead, the team would have to go back and manually look for footage that corresponds with the time a door was open to figure out which door it was, who opened it and what happened after, which can be a time-intensive process. Integrating access control and surveillance systems Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it This slowed response time adds risk to the system. Theft and vandalism occur quickly, meaning systems and users must work faster in order to prevent it. Security systems can do more than communicate that theft or vandalism occurred. Properly integrated, these systems alert users of pre-incident indicators before an event happens or deter events altogether. This gives teams and decision makers more time to make effective decisions. Integrating access control and surveillance systems allows for a more proactive approach. If a door is opened when it’s not supposed to be, an integrated system enables users to quickly see what door was opened, who opened it and make a quick decision. Integrated solutions are more effective, more efficient and help drive cost-saving decisions. Ideally, companies should establish integrated solutions from the start of operations. This allows companies to anticipate problems and adjust accordingly instead of reacting after an incident has occurred. Security camera system Although starting from the beginning is the best way to ensure comprehensive security, many companies have existing security systems, requiring integration and implementation to bring them together. Typically, companies with established security systems worry about the impact to infrastructure requirements. Is additional infrastructure necessary? How and where should it be added? What financial or human resources are required? These concerns drive a mentality that the benefits gained from an integrated solution aren’t worth the costs of implementation. Thankfully, this is becoming less of a problem as security providers, like Twenty20™ Solutions, work to offer adaptable solutions. With flexible options, operators don’t worry about adding or replacing infrastructure to align with a provider’s model. This allows users to monitor camera footage and gate traffic from one system If a company has an existing security camera system, but identifies a need for access control, a modern integrated solution provider can supply the gates for access points and equip the gates and cameras with the technology to connect the two. This allows users to monitor camera footage and gate traffic from one system. This model also spares operators additional costs by using a sole vendor for supplemental needs. Overall management of security While a single, unified system is beneficial for cost saving, it can also help the overall management of security. The ability to view all operating systems in one dashboard allows security personnel to manage a site from any location, reducing the expense and effort required to manage a system. The mobile world today means security directors no longer need to be in a centralized operations center to see alerts and make decisions. This simplifies processes by allowing users to quickly see an alert, pull up a camera, delete a user or check an access log from a phone. Modern networks are secure and accessible to those with permissions, without requiring those users to be physically present. Consolidating security systems is the first step companies can take toward streamlining work, information and costs. The next step is integrating all sites, both remote and on-grid. Energy and communication technology The integration of sites and systems turns mountains of data and information into actionable intelligence Traditional methods demanded two systems: one for on-grid facilities and another for off-grid locations. With advancements in energy and communication technology, the need for multiple systems is gone. Data from remote sites can be safely and securely fed into an existing system. These remote locations may gather, distribute and manage data in a different manner than a connected system due to the cost of transmission via remote connections (i.e., cellular or satellite connection). The end result, however, is a consistent and holistic view of operations for the decision maker. The integration of sites and systems turns mountains of data and information into actionable intelligence. With connected devices monitoring occurrences at individual sites, as well as events across locations, the data tells a story that is unhindered by operational silos or physical space. Identifying patterns and trends Instead of providing 10 hours-worth of footage that may or may not be relevant, system analytics can provide users with the specific set of information they need. Incidents once discarded as ‘one-off’ events can now be analyzed and data-mapped to identify patterns and trends, directing future resources to the most critical areas first. Consumers are increasingly expecting everything they need to be right where they need it – and businesses are right behind them. The current generation of security professionals are increasingly expecting the simplicity of their everyday personal tasks to be mirrored in enterprise systems, which means giving them the ability to see what matters in one place. A unified system can provide just that, a single view to help simplify processes, promote cost saving and accelerate decision making.
The statistics are staggering. The death tolls are rising. And those who now fear environments that were once thought to be safe zones like school campuses, factories, commercial businesses and government facilities, find themselves having to add the routine of active-shooter drills into their traditional fire drill protocols. The latest active shooter statistics released by the FBI earlier this year in their annual active-shooter report designated 27 events as active shooter incidents in 2018. The report reveals that 16 of the 27 incidents occurred in areas of commerce, seven incidents occurred in business environments, and five incidents occurred in education environments. Deadly active-shooter events Six of the 12 deadliest shootings in the country have taken place in the past five years Six of the 12 deadliest shootings in the country have taken place in the past five years, including Sutherland Springs church, Marjory Stoneman Douglas High School, the San Bernardino regional center, the Walmart in El Paso and the Tree of Life Synagogue in Pittsburgh, which have all occurred since 2015. Although these incidents occurred in facilities with designated entry points common to churches, schools and businesses, the two most deadly active-shooter events since 2015 were the Route 91 Harvest music festival shooting in Las Vegas that left 58 dead and the Pulse nightclub killings in Orlando where 49 perished. As Christopher Combs, special agent in charge of the FBI field office in San Antonio, Texas, said during a news conference following the August 31 mass shooting in Odessa, Texas that claimed seven lives: “We are now at almost every two weeks seeing an active shooter in this country." Active shooter incidents Between December 2000 and December 2018, the FBI’s distribution of active shooter incidents by location looks like this: Businesses Open to Pedestrian Traffic (74) Businesses Closed to Pedestrian Traffic (43) K-12 Schools (39) Institutions of Higher Learning (16) Non-Military Government Properties (28) Military Properties—Restricted (5) Healthcare Facilities (11) Houses of Worship (10) Private Properties (12) Malls (6) What the majority of these venues have in common is they all have a front entrance or chokepoint for anyone entering the facilities, which is why any active-shooter plan must include a strategy to secure that entry point. Situational awareness in perimeter and door security Preventing people with the wrong intentions from entering the space is the goal" According to Paul Franco, an A&E with more than 28 years of experience as a consultant and systems integrator focusing on schools, healthcare and large public and private facilities, that while active shooter incidents continue to rise, the residual effect has been an increase in situational awareness in perimeter and door security. “Certainly, protecting people and assets is the number one goal of all our clients. There are multiple considerations in facilities like K-12 and Healthcare. Preventing people with the wrong intentions from entering the space is the goal. But a critical consideration to emphasize to your client is getting that person out of your facility and not creating a more dangerous situation by locking the person in your facility,” says Franco. High-security turnstiles “Schools today are creating a space for vetting visitors prior to allowing access into the main facility. Using technology properly like high-security turnstiles offer great benefits in existing schools where space constraints and renovation costs can be impractical.” What steps should they be taken when recommending the proper door security to ensure the building is safe As a consultant/integrator, when discussions are had with a client that has a facility in a public space like a corporate building, government center or industrial facility, what steps should they be taken when recommending the proper door security to ensure the building is safe and can protect its people and assets? For Frank Pisciotta, President and CEO of Business Protection Specialists, Inc. in Raleigh, North Carolina, a fundamental element of his security strategy is making appropriate recommendations that are broad-based and proactive. Properly identifying the adversaries “As a consultant, my recommendations must include properly identifying the adversaries who may show up at a client’s door, the likelihood of that event occurring, the consequences of that event occurring, determining if there are tripwires that can be set so an organization can move their line of defense away from the door, educating employees to report potential threats and creating real-time actionable plans to respond to threats. A more reactionary posture might include such thing as target hardening such as ballistic resistant materials at entry access points to a facility,” Pisciotta says. Veteran consultant David Aggleton of Aggleton & Associates of Mission Viejo, California recommends that clients compartmentalize their higher security areas for limited access by adding multiple credential controls (card + keypad + biometric), along with ‘positive’ access systems that inhibit tailgating/piggybacking such as secure turnstiles, revolving door and mantrap if your entrances and security needs meet the required space and access throughput rates. Integrated solution of electronic access control Defining a single point of entry in some public facilities is becoming the new standard of care according to many A&Es and security consultants, especially in a school environment. This approach allows a concerted effort when it comes to staffing, visitor monitoring and an integrated technology solution. The bottom line remains: most buildings are vulnerable to a security breach A proactive stance to securing a door entryway will use an integrated solution of electronic access control, turnstiles, revolving doors and mantraps that can substantially improve a facility’s security profile. The bottom line remains: most buildings are vulnerable to a security breach, so it’s not a matter of if there will be a next active shooter tragedy, it’s only a matter of where. Enhancing access control assurance “There is no easy answer to this question,” says Pisciotta referring to how a secured entrance can deter an active shooter. “There have been at least two high-profile incidents of adversaries shooting their way into a facility through access control barriers. So, if the threat so dictates, a ballistic resistant might be required.” He concludes: “There is obviously no question that turnstiles, revolving doors and man traps enhance access control assurance. Electronic access control is easy to integrate with these devices and providing that credentials are secure, approval processes are in place, change management is properly managed and the appropriate auditing measures in place, access control objectives can be met.”
Could millions of burglar and fire alarm control units be recalled by the U.S. Consumer Safety Product Commission? That could be the upshot when the independent agency of the U.S. government rules on a 'Complaint of Non-Conforming Products' investigation requested on behalf of a consultant/forensic expert who says he has identified non-compliance dangers and vulnerabilities related to the devices. Breaching security standards Jeffrey Zwirn, an alarm and security forensic expert, says he has identified problems with the alarm devices and has posted online a series of videos confirming that they do not operate in conformance with Underwriters Laboratories (UL) 985 and 103 and NFPA 72 (National Fire Alarm and Signaling Code) Standards. Specifically, the single data-bus circuits of the hardwired devices can be short-circuited and become either fully or partially non-functional. The U.S. Consumer Safety Product Commission is tasked with promoting the safety of consumer products by addressing “unreasonable risks” of injury, such as risk of fire, chemical exposure, electrical malfunction or mechanical failure.The U.S. Consumer Safety Product Commission is tasked with promoting the safety of consumer products Typically, the CSPC evaluates such requests and determines what corrective action, if any, is appropriate, in this case possibly by the end of the year. IDS Research & Development Inc. (Zwirn’s company) and Connaughton Group LLC, a product integrity consulting firm, sent a request to the CSPC on Sept. 20 asking for an investigation of products across the North American household fire and burglar alarm control units and commercial burglar and fire alarm control panel category. Recalling alarm control units The request estimates that “hundreds of millions” of the units were sold and installed across the United States. They include products sold under brand names such as Honeywell, DSC, NAPCO, ELK Products, and Interlogix. If the recall were to happen, it would be the largest recall in the history of the alarm industry. The request states: “It is our expert opinion that these non-conforming control panels present a foreseeably dangerous and serious public safety hazard and risk to all of the unsuspecting consumers, their families and business owners who have these control panels installed in their homes and businesses.”These non-conforming control panels present a foreseeably dangerous and serious public safety hazard" Zwirn has also submitted the products for investigation by UL and Intertek Testing Services Inc., which respectively provide the UL and ETL certification marks and are Nationally Recognized Testing Laboratories (NRTL). Outcomes of those investigations are forthcoming. Jeffrey Zwirn also promotes and sells a product, The Interceptor, that would address the vulnerability. It is a microprocessor designed to protect the data-bus and auxiliary power output wiring installed throughout a protected premises.
Private video systems are offering new sources of evidence for police investigations. Growing popularity of private camera registration schemes are facilitating police department access to video captured by cameras in homes and businesses for use in their investigations. Camera registration programs are organized locally by individual police departments but have common features and operation. By registering their camera systems, citizens and business people provide information to a confidential database listing any cameras police can quickly access in the event of a crime. Knowing which cameras may be near a crime scene avoids police having to go door-to-door in search of possible video footage. Because perpetrators are more careful and aware of possible video coverage in and around a crime scene, video to solve a crime may also come from a camera several blocks away. The best evidence may not be of the crime scene itself but video of nearby pathways and streets. Today’s camera systems also provide information such as location, date and time that can help an investigation Ability to record and retain video Access to cameras can also provide additional viewing angles to provide police new leads such as type of car, clothing, etc. Another benefit is possible use of a camera’s view to help locate lost children, elderly or disabled persons. In addition to actual video, today’s camera systems also provide information such as location, date and time that can help an investigation or be used as evidence in court. Basic requirements for participating video systems are exterior-facing cameras and the ability to record and retain video. It is important to note that registering a camera system with a local police department does not provide active surveillance or a “live feed” of video. Video is only shared after a crime has been committed and when the police request specific video as possible evidence. Registration of camera systems is voluntary Registration merely enables a police department to know where accessible cameras are located. Police then arrange viewing of video footage after the fact by communicating with the camera owners; if a police visit to a residence might pose an additional risk for any reason, camera video today can often be accessed remotely. Registration of camera systems is voluntary; a state-wide proposal in New Jersey in 2015 calling for mandatory camera registration faced privacy backlash and was later amended to make registration voluntary. Collected information is typically the name of the camera owner, contact information, an address where the cameras are located; how many cameras are at the location, the area recorded by the cameras and how the footage is saved. Police arrange viewing of video footage by communicating with the camera owners Residential security camera Portland, Oregon, launched its CrimeReports camera registration program in 2017, part of its wider effort to get residents involved in fighting crime. In Philadelphia, the police department has been registering cameras since 2011 under its SafeCam program. The Philadelphia Department of Commerce offers a payment, up to $3,000, to reimburse business owners who install cameras and register them with the police. Camera registration is yielding results. Baltimore’s Citiwatch camera registration system has had a direct impact on criminal apprehension. The San Luis Obispo, California, Police Department reports a high success rate identifying suspects in cases where additional video evidence exists because of the camera registration program. In Fort Worth, Texas, last May, a residential security camera played a role in capturing a kidnapping suspect. Privacy concerns and community feedback Many of the camera registration schemes have localized branding or acronyms, such as the S.C.R.A.M. (Security Camera Registration and Mapping) program of Milton, Georgia; the C.A.P.T.U.R.E. (Community and Police Team Up to Record Evidence) program of New Braunfels, Texas; or the RockView program of Rockville, Maryland. The idea is based on willing participation of public citizens in helping law enforcement do their jobs Privacy concerns and community feedback prompted Vancouver, Washington, to suspend a camera registration program for weeks until it could be re-launched earlier this year. Although cities seek to protect information about the locations of cameras, it might be subject to disclosure because of public records laws. Law enforcement and crime prevention Registration of cameras is another aspect of involving the community in law enforcement and crime prevention, not unlike the commonplace Neighborhood Watch programs. The idea is based on willing participation of public citizens in helping law enforcement do their jobs. Making video footage available provides important evidence in much the same way a witness to a crime would hopefully testify if asked. By multiplying the availability of cameras that could view elements of a possible crime, the idea is also akin to the modern concept of “crowdsourcing” – the practice of obtaining information or input by enlisting a large number of people. Local jurisdictions stipulate that registrants in the program should not be construed as agents and/or employees of the police department. There is also a crime prevention element to the programs, in addition to helping police do their jobs better and more efficiently. Some camera registration programmes provide stickers or yard signs to let the neighborhood know that their security cameras are helping to fight local crime.
The healthcare market is rife with opportunity for security systems integrators. Hospitals have a continuous need for security, to update their systems, to make repairs, says David Alessandrini, Vice President, Pasek Corp., a systems integrator. “It’s cyclical. Funding for large projects might span one to two years, and then they go into a maintenance mode. Departments are changing constantly, and they need us to maintain the equipment to make sure it’s operating to its full potential.” The experience of Pasek Corp. is typical of the opportunities available for security integrator companies in the healthcare vertical. A single large hospital system can supply a dependable ongoing source of revenue to integrator companies, says Alessandrini. Hospitals are “usually large enough to provide enough work for several people for an extended length of time.” Healthcare customers in Pasek’s service area around Boston provide the potential for plenty of work. “We have four major hospitals, each with in excess of 250 card readers and 200 cameras, in the Boston area,” Alessandrini says. One appeal of the healthcare market for North Carolina Sound, an integrator covering central North Carolina, is the breadth of possible equipment they can sell into the healthcare market, including access control and video, of course, but also other technologies, such as audio-video systems in a dining room. North Carolina Sound has also installed sound masking in some areas with waiting rooms to protect private patient information from being overheard. Locking systems on pharmaceutical doors are another opportunity. Data capture form to appear here! IP based networked video systems A facility’s IT folks must be convinced an IP solution will function seamlessly on their network Among North Carolina Sound’s customers is Wayne Memorial Hospital, Goldsboro, N.C., which uses about 340 video cameras, with 80 percent or more of them converted to IP. The hospital is replacing analog with IP cameras as budget allows, building network infrastructure to support the system. The healthcare market tends to have a long sales cycle; in general, sales don’t happen overnight or even within a month or two. In fact, the period between an initial meeting with a healthcare facility and installation of a system could stretch to a year or longer. A lot happens during that time. Healthcare systems involve extensive planning, engineering, and meetings among various departments. Physical security systems that involve the information technology (IT) department, as do most systems today, can be especially complex. Installation of networked video systems based on Internet protocol (IP) requires deep and probing discussions with the IT team about how a system fits into the facility’s network infrastructure. A facility’s IT folks must be convinced an IP solution will function seamlessly on their network. Compatible with the network They must vet the technology to ensure the devices and solutions will be compatible with the network, and must sign off on technology choices. And even more important is determining if the security system will adhere to cybersecurity requirements of the facility. A complete solution that integrates nearly any system that lives on or uses a facility’s network is ultimately what the healthcare vertical is moving toward, says Jason Ouellette, General Manager – Enterprise Access Control & Video, Johnson Controls. Healthcare security professionals are early adopters of technology, implementing the best technology available”“We are hearing more and more from customers across industries that they want to be able to use their security systems and devices for more than just security: they want added value,” says Ouellette. Many want to use access control, video surveillance and other data sources to assess their business operations and/or workflows with the goal of improving efficiency. Upgrade cost-effectively Historically, three factors have prevented many organizations from moving forward with new technologies: lack of money, proprietary systems, and the need to “rip and replace” large parts of the installed systems, says Robert Laughlin, CEO and Chairman, Galaxy Control Systems. "Today, while funding is almost always a limiting factor at some level, the progression of industry standards and ‘open’ systems has made a big positive impact on the ability of organizations to upgrade cost-effectively,” he says. Despite any obstacles, healthcare customers generally welcome new innovations. “I would say healthcare security professionals in general are early adopters of technology and like to implement the best technology available,” says Jim Stankevich, Global Manager – Healthcare Security, Johnson Controls/Tyco Security Products. “For most, rapid implementation is limited by budgets and available funding." Missed part one of our healthcare mini series? Click here.
Financial institutions of all sizes demand simple, reliable solutions to protect against fraud, theft, and accidents in the workplace. Advancements in camera resolution and storage capabilities have put pressure on banks and credit unions to upgrade their video surveillance systems. Upgrading to a modern, economical NVR server will greatly increase system performance and scalability for small-budget projects with benefits seen across both loss prevention and business insights. Reliable High Performance However, not all banks have the same security budget as large institutions. This makes high-power, custom-built solutions seem unrealistic; however, small projects featuring bandwidth limitations need to retain the ability to scale up depending on future surveillance demands. Before any system expansion can occur, reliable high-performance must be established. White-box solutions compromise quality and underperform when exposed to the tough requirements of the financial security market. Fortunately, custom-built, video-optimized solutions are not exclusive to large multinational financial institutions. Network Architecture When upgrading an ineffective digital security system, a new network architecture needs to be created. Usually, this means switching from DVR to NVR servers. As a result, network switches attach to the camera allowing for easier future system expansion. Along with the newly gained scalability, throughput performance on servers can achieve significantly higher levels.BCDVideo offers servers, networking and workstations that provide enterprise-quality performance for all financial projects, regardless of size Implementing a complete video solution with high-performance servers, modern networking protocols and powerful workstations in financial institutions is now possible, even for small projects. BCDVideo offers servers, networking and workstations that provide enterprise-quality performance for all financial projects, regardless of size. The Benchmark Magazine 2016 Infrastructure award winner Aurora Server Series earns its name by marking the dawn of a new era in DVR replacement. Small-budget projects that have previously succumbed to the pressure of sacrificing quality for short-term savings now have access to servers with redundant power, 12Gbps RAID controller with 2GB of Flash Based Write Cache, hot-pluggable helium hard drive, and 10,000 PassMark rated CPUs. These big project features fit price-conscious budgets while maintaining the high-performance found in enterprise surveillance. BCDVideo Titan Networking The Titan Networking Series is priced well below standard to ensure project size and scope does not prevent an integrator from deploying a complete networking solution. Without the added cost of a networking engineer, savings reach into the thousands. Additionally, by using cutting-edge technology like Shortest Path Bridging, Titan switches, backed by a five-year, on-site warranty, will run at a high-level for years. The Gamma Series workstations fill the void in commercial and enterprise environments. Ideal for access control and IP video surveillance, they are powerful enough to render high-quality megapixel images for applications running 24/7. Optimized for advanced graphics and video capabilities, smaller projects can use the Gamma Series as both a video recorder and viewer.
To the lay person they appear to be simple LED light spots going back to the original style of illumination of the old 1800s palace (1876) that currently houses the Italian Ministry of Economy and Finance, and that historically represents the first great building of the newly reborn Roman capital, as commissioned by the former Minister Quintino Sella. Hidden In Plain Sight The carefully hidden technology, however, transforms each of the 20 light points (appropriately designated “Roma lights”) decorating the external perimeter into a state-of-the-art tool to guarantee the security of the public in the area around the Ministry. The transformation is executed thanks to the internal installation of IP cameras produced and distributed world-wide by the German company MOBOTIX, equipped with software for recording and processing the images. Notwithstanding the innovation of the performance, the new lighting systems are perfectly integrated, from an aesthetic point of view, with the historic palace where they are installed: A very advanced system, therefore, in terms of technology, but completely hidden inside a design in perfect harmony with the place where the light spot is installed, as envisioned and implemented by Dr. Massimo Belli, Appointed Administrator of the Ministry of Economy and Finance, Dr. Umberto Dall’Aglio, Director of the VI Office of the IV Department of the Ministry and by Architect Gianluca Canofeni, Director of the Works and Technical Administrator of the IV Department. High Efficiency At A Low Cost The transformation is executed thanks to the internal installation of IP cameras produced and distributed by MOBOTIX “The motivation for the project was multifaceted: On the one hand to realize a control system based upon state-of-the-art video surveillance tools, and on the other hand implementing a new lighting project to substantially reduce electricity consumption – within the scope of energy efficiency –, guaranteeing at the same time a much longer useful life, and as a result a substantial reduction of maintenance costs”, said Lieutenant Colonel Saverio La Monaca, chief of the Central Security Organization of the Ministry. As per the costs, the analysis carried out by the Ghisamestieri teams, obviously as a function of the actual system utilization give a clear picture: It is foreseen that the initial investment will be recouped within only 4 or 5 years and economic savings of even 50% between the fifth and fifteenth year of useful life of the system. With respect to energy savings, MOBOTIX’ video cameras provide a further guarantee, since their energy consumption is extremely low in comparison with other technologies present on the market: about 4 to 6 watts per hour. MOBOTIX DualDome Cameras The project, comprises today 20 wall light spots installed in strategic positions throughout the Ministry. Each shelf hides inside 2 MOBOTIX DualDome cameras with 180 degrees field of view, for an overall total of 40 high-resolution IP security cameras. The images can be recorded inside the cameras 24/7 (color, and black and white) to be viewed at the control center located inside the Ministry building. The security personnel belonging to the military branch of the Financial Guard manage the complete video surveillance apparatus and constantly monitor the images of the cameras in real time. 10 wireless routers manufactured by the young Italian company 3WLan, are installed inside a similar number of wall brackets and are capable of guaranteeing the bi-directional Wi-Fi link between the control center and the patrols active outside the palace. This is possible thanks to an authentication on a RADIUS server that identifies the access permissions of the router on a list of authorized equipment. Exchange Data And Images In Real Time The new wireless system guarantees much more reduced operating expenses against a much more intensive use profile" “Especially in case of demonstrations, which is actually very common, our security operators are involved in the so-called pacification operations outside the palace for the purpose of first of all protecting the ministerial magistrates. These are carried out both on foot and inside our patrols – which implies the need to rapidly cross-check the owner of a particular vehicle or verifying the personal data on passports and identification documents. "Before installing the new intelligent light spots we relied on a GSM system that was, however, very expensive. The new wireless system guarantees much more reduced operating expenses against a much more intensive use profile”, added Giancarlo Varvo, who is responsible for security. The video surveillance technology available on the patrol vehicles, which are also equipped with tools to read license plates, or palmtop operating systems (also known as explorers) supplied to foot patrols, once within the radius of coverage of the poles equipped with Wi-Fi antennas, have the option of exchanging data and images with the operations center inside the Ministry by means of a recognition system. Furthermore, by connecting to a specific IP address, external patrols have the possibility to view the images recorded by a specific video camera in real time. Remote Day/Night Illumination Management Each support is also equipped with a remote switch that allows managing the illumination and video surveillance functions completely autonomously and independently from each other. While the light source turns on at dusk and switches off at sunrise, the cameras continue functioning 24/7, according to the specific settings they may record both in continuous mode or trigger upon an event, such as the movement of a pedestrian, or a sound. The cameras placed close to the entrances of the Ministry are capable of sending alerts in real time to the operations center, or activating a bollard along the perimeter thanks to an automatic vehicle license plate reading system. In fact, the operations room located inside the Ministry remotely controls the recording of more than 1,600 cameras" Nothing to object about the support of the engineers of Ghisamestieri, that proved to beat all times available and collaborative in answering the requirements of the Ministry. Also, no complaints about Genius, a unique world-wide illumination solution, capable of offering high level design and advanced technology in a single solution. No objections about the technology made in Germany of MOBOTIX. Securing The Facility With Additional Cameras “In addition to the project implemented with Ghisamestieri, we employed the technology of MOBOTIX also for other types of requirements, still obviously related to the security of the Ministry: 36 AllroundMono security cameras have already been installed on the roof of the palace to check potential attacks for instance through the air vent conduits to the so-called Tempest room, a completely aseptic environment for the protection of communications inside the Ministry. "In fact, the operations room located inside the Ministry remotely controls the recording of more than 1,600 cameras installed in various facilities connected to the department”, underscores Varvo. The light spots installed in Rome find their place in a wider project, where any illumination support can potentially serve as a technology node. Named “Genius” by their creators, regardless of the design or aesthetic form, any light spot is potentially capable of becoming a true security center, perfectly integrated from the aesthetic and urban points of view into city decor. Equipped with microphones and speakers, MOBOTIX’ cameras can put the citizens in touch with the operations centers of the police or ambulances by means of special buttons placed at the base of the pole or through the implementation of an RFID or magnetic strip identification system. “With respect to traditional poles with well-visible cameras installed outdoors, Genius represents a true video security system, not just a simple crime deterrent”, concluded Varvo.
PVcomBank, one of Vietnam’s fastest growing and most progressive banks, has acquired a cutting-edge March Networks video surveillance system. Established in 2013 through a merger of PetroVietnam Finance Corporation and WesternBank, the Hanoi-based financial institution is a joint stock commercial bank with 115 branches throughout the country. Shareholders include Petro Vietnam with a 52 percent stake and Morgan Stanley with a 6.7 percent strategic interest. Prior to selecting the March Networks technology, PVcomBank had a variety of different video surveillance systems installed throughout its branch network. The bank wanted to upgrade to a high-performance solution it could eventually standardize on for all of its retail branches, ATMs and corporate offices, and centrally manage from its headquarters in Hanoi. “The March Networks system gives us the central management capability that we didn’t have before. It’s also reliable, user friendly and provides us with excellent quality video.” Enterprise-Class Video Surveillance The enterprise-class March Networks system PVcomBank is now deploying consists of 8000 Series Hybrid NVRs, Command Enterprise video management software and hundreds of March Networks IP cameras, including MegaPX WDR MiniDomes Zs and MegaPX Indoor IR Domes.More than 450 banks and credit unions worldwide rely on March Networks’ intelligent IP video solutions to keep their customers and employees safe PVcomBank relied on the advice of Intelligent Building Solutions (IBS), a security systems integrator and March Networks certified partner with offices in Hanoi, Ho Chi Minh City, Singapore and Phnom Penh. “We wanted to upgrade to a high quality, enterprise system with central management and health monitoring,” said Nguyen Manh Hai, PVcomBank. “IBS recommended March Networks because of its track record as a global leader in the delivery of video surveillance solutions to the financial sector.” More than 450 banks and credit unions worldwide rely on March Networks’ intelligent IP video solutions to keep their customers and employees safe, and help reduce losses due to fraud, theft and liability claims. IBS, a supplier of security and building automation products, including video surveillance, access control and intrusion detection systems, began rolling out the March Networks system across PVcomBank’s branch network in June 2015 and expects to complete the deployment by the end of 2016. Hybrid Capability Results In Lower Costs The hybrid capability of the March Networks 8000 Series NVRs is ideal because, in addition to approximately 250 new March Networks IP cameras, PVcomBank opted to continue using analog cameras from its previous video surveillance systems. Continuing to use its existing cameras with the March Networks system kept costs down and resulted in noticeably improved video quality from the analog cameras. Access to video is restricted to the bank’s security staff and used to obtain evidence of burglaries, fraud and other reported incidents. Eight and 16-channel NVRs are equipped with 6 and 8 TB of onboard storage, respectively — sufficient for approximately 60 days of video retention. The 8000 Series recorders are available in 4, 8, 16 and 32 channel models and can accommodate two simultaneous recording streams — one lower resolution stream for viewing online, and another full resolution, full frame rate version for investigation purposes. Built for maximum reliability, they feature a secure Linux operating system to better protect against viruses and malware, and an internal battery backup for systematic shutdown in the event of power loss.The 8000 Series recorders can accommodate two simultaneous recording streams The 8000 Series recorders are also designed for easy maintenance with docking station architecture that keeps all cables securely connected to the back of the unit for faster, more convenient installation and servicing. Technicians can also take advantage of March Networks’ industry-first GURU Smartphone Application to scan the QR code on any 8000 Series NVR to quickly find the recorder’s serial number and warranty status, speed troubleshooting, link to video tutorials and use an installation audit feature to run automated reports on the video system’s configuration complete with camera field-of-views. Simplifying Day-To-Day System Administration The Command Enterprise video management software used by PVcomBank simplifies day-to-day system administration with centralized management and mass configuration tools, and provides real-time health monitoring that alerts administrators to performance issues. A customisable user interface with motion histogram and thumbnail images allows investigators to quickly zero in on video evidence. “We are very pleased with our March Networks video surveillance system,” said Nguyen Manh Hai. “We worked closely with IBS, our security systems integrator, to select a system that would meet all of our needs. The March Networks system gives us the central management capability that we didn’t have before. It’s also reliable, user friendly and provides us with excellent quality video.”
Customer: The Absa Group Limited is one of South Africa’s largest financial services groups, offering a complete range of banking and wealth management products and services. Absa Bank's business is primarily in South Africa, and the group has equity holdings in banks in Mozambique and Tanzania. Absa is a subsidiary of Barclays Bank, a major global financial services provider with an extensive international presence in Europe, the United States, Africa and Asia. Challenge: Absa Bank’s objective was to streamline its processes and reduce costs while maintaining a clear focus on the individual customer’s experience. Their decision to deploy megapixel network cameras in a proof-of-concept video surveillance installation was based on leveraging the greater system efficiencies, functionality and superior image quality of megapixel technology. Megapixel Solution: The new security surveillance system at Absa Bank was installed by AV Enforce Electronics (AVEE) of South Africa. The system employs Arecont Vision's 2.0 and 3.0 Megapixel Cameras positioned behind teller stations to closely monitor transactions between bank employees and clients. In addition, Arecont Vision's 8 Megapixel 180-degree and 360-degree Panoramic Cameras (AV8185 and AV8365) watch over customer queues, automated teller machines (ATMs) and the general banking hall with extreme image detail. Each Arecont Vision megapixel camera at the Absa Bank installation is connected to a power-over-Ethernet network switch that serves as the network video connection and also as the power source to the camera. Cameras are recorded on Luxriot network video recorders. The system is monitored locally by authorized management personnel. Arecont Vision's AV3105 3-Megapixel Camera uses a ½ inch CMOS sensor to provide 2048x1536-pixel progressive scan images at up to 15 frames per second (fps). The camera is built with Arecont Vision's massively-parallel MegaVideo technology, providing image processing at billions of operations per second. It can output multiple image formats of larger areas to allow simultaneous viewing of the full resolution field of view and regions of interest. The Arecont Vision AV2105 2-Megapixel Camera provides 1600x1200-pixel video at up to 24 fps, with light sensitivity of 0.1 lux at F1.4. Features include forensic zooming on archived video, region-of-interest views, as well as image cropping and motion detection. The panoramic view cameras used at the Absa Bank proof-of-concept installation are the 180-degree Arecont Vision AV8185 and 360-degree Arecont Vision AV8365 8-Megapixel Cameras. Both models employ four 2-megapixel sensors enclosed in 6-inch IP66-rated domes and provide up to 6400x1200-pixel images at 5.5 fps. The cameras can be set for lower resolutions at higher frame speeds, such as 1600x1200-pixel images at 22 fps or 800x600-pixel images at 88 fps. The cameras also use Arecont Vision MegaVideo video processing at billions of operations per second. Light sensitivity is 0.2 lux at F2.0, and the cameras provide image cropping and up to four regions-of-interest. “Arecont Vision outperforms all the current competitors,” said Alex De Barros of AV Enforce. “The price compared to analog cameras is better considering the fact that you gain so much. We were able to capture images for the bank that were never achieved before.” Megapixel Benefit: The proof-of-concept system atAbsa Bank has demonstratedthat megapixel cameras aresuitable for applications inthe banking environment andrepresent a significant upgradein system functionality comparedto standard-resolution cameras Arecont Vision megapixel network cameras use H.264 compression to minimize bandwidth and storage needs and are available at costs comparable to standard-resolution alternatives. Megapixel images provide much more detail in playback mode for forensic investigations. Operators can zoom in for up-close views on stored images. They can view specific parts of a larger image, such as a person's face. A benefit for Absa Bank is creation of a database of suspected criminals to allow operators to identify them easily. The use of megapixel video enables a larger area to be covered with fewer cameras, which reduces overall system cost which make it easier to realize ROI. Higher-resolution images boost the functionality of systems, enabling pristine image quality at industry-leading high frame rates, while minimizing bandwidth usage with H.264 video compression. The proof-of-concept system at Absa Bank has demonstrated that megapixel cameras are suitable for applications in the banking environment and represent a significant upgrade in system functionality compared to standard-resolution cameras. In addition to lower bandwidth and storage requirements, megapixel cameras can dramatically decrease costs related to other elements of a system, such as fewer software licenses, less cabling, fewer lenses, and a decrease in man-hours needed to bring it all together. “There is a lot at stake in the banking environment, and megapixel imaging can vastly improve the performance of the video surveillance systems in this important market,” said Ethan Maxon, Middle East and Africa Regional Sales Manager of Arecont Vision. “We continue to spread the word about the unparalleled image quality and resolution of Arecont Vision's megapixel IP video cameras. It's good to know that Absa Bank has experienced those benefits first-hand.”
Founded in 1877, Banco de Costa Rica (BCR) is the second-largest state-owned bank in Costa Rica. Today, BCR provides a broad range of financial services, including retail banking.Looking to protect its staff, buildings and financial assets, BCR has set upon a major project that will see its 4,500 employees, in 278 offices across Costa Rica, protected by an integrated hybrid CCTV and alarm system. The fundamental characteristic of the project is its implementation over unshielded twisted-pair (UTP) structured cabling networks, which will allow the use of legacy equipment to be integrated into a scheme that paves the way for migration to security solutions based entirely on this transmission media.Network Video Technologies (NVT) UTP CCTV video transmission equipment plays a fundamental role in the hybrid solution, enabling both legacy and new systems to be combined, delivering high-quality real-time video over large distances; to help ensure a measured and rapid response by the bank to any alarm scenario.One of the most important government financial institutions in Costa Rica, BCR was previously protected by a CCTV system based on coax cable and using monochrome cameras. Consequently, one of the aims of the bank's directors in implementing the new solution was to unify all of its systems to operate over UTP networks.Protection on multiple frontsThe new solution will encompass the bank's 278 branches, public offices and administrative buildings across Costa Rica, 450 buildings in total. Randall Ruiz Parajeles, the Bank's Director of Electronic Security explains about the project roll out: "At the moment 80% of the bank's buildings are covered, thanks to the installation of NVT video transmission equipment. Our aim was to improve video signal quality, eliminate interference noise, and most importantly, using NVT technology we will be greatly extending the video transmission distances without suffering video quality losses, which is what happens with coax."From coaxial to hybrid systemsBanco de Costa Rica has always had a surveillance system, the purpose of which was to protect the security of visitors to each of the bank's offices, as well as their money. These consisted of analog recording systems and standard-resolution monochrome cameras, with transmission via coaxial cables. Analogue recording systems as well as standard resolution monochrome cameras were included in the solution from NVT "For the system-wide renewal, the number of cameras has been increased, but many of them were re-used," explains Parajeles. "There are currently more than 4,500 NVT UTP transmission links installed that transmit the camera video over twisted pairs, using high-resolution day/night and low-light equipment. As for the recording systems, we are using digital equipment that works over the IP network.""It should be noted that NVT equipment was installed right from the start of the renewal programme. NVT allowed us to retain existing equipment as an infrastructure and adapt it to work with the newer devices, making this match between the two without having to discard units that might still give us some useful working life. We were able to integrate these units with the new ones in a manner entirely transparent to the monitoring personnel, who are now able to have everything integrated seamlessly on a single platform."The current configuration of the security system, installed by Seguridad y Protección de Centro América, has a threefold purpose: it is intended to be dissuasive, but also persuasive, and to allow verification of the events reported by the alarms. In this sense, it can be said that it is designed for both supervision and recording.But a major component of the system is the automation programme. This means that the CCTV system is complemented by the alarm system, which, when an event occurs, generates pop-up windows in the control center. There is also a link to the lighting systems, so that when an alarm is given, the lights in a particular area are switched on.The cameras and PTZ domes installed in the system are all Pelco models. Recording is carried out by Honeywell Rapid Eye units. In total, around 450 recording units have been installed. NVT technology allows extending the video transmission distances without suffering video quality losses A fundamental decision: hybrid instead of IPHowever, a review of the characteristics of this system immediately prompts a question. If the system was designed to run over UTP based structured networks, why implement a hybrid model instead of installing end-to-end IP.Parajeles explains that the use of UTP and NVT devices allows the linking of analog and digital equipment on a given IP network helps businesses to start down the road towards a single-stage system, because they are designed to work over structured cabling. "For us, it was rather difficult to install IP cameras because of bandwidth considerations, the quantity of IP addresses needed and the infrastructure that would require us to have individual physical connections for each camera in each branch. After looking into the matter, we could not find an IP camera that would, on its own, allow us to transmit over the network without adversely affecting the establishment's bandwidth."High-satisfaction technologyWhen a large institution implements such an important project, it is looking to simplify its operation and enhance its ability to respond when that operation finds itself put to the test. From this point of view, it can be declared that Banco de Costa Rica has fully met its target, in terms of guarantees, ease of installation and professional achievements; NVT has become an important ally.Summarising the entire process, Parajeles concludes: "This is an investment that will pay for itself over time. And because the quality of the NVT equipment is so good, visits to the sites of the various installations have also been reduced."
Security for banks can be a real challenge when faced with a multitude of threats including: fraud, theft and physical attacks. One bank which is setting new standards in the Middle East, when it comes to the application of surveillance technology to keep its infrastructure, staff and customers safe and secure, is National Bank of Kuwait (NBK). This is thanks to the roll out of an advanced NetVu Connected CCTV solution from Dedicated Micros part of AD Group which is focused on the centralized monitoring of all of its branches and critical ATM infrastructure.Awarded the Best Bank in the Middle East 2010 accolade by EuroMoney, National Bank of Kuwait (NBK), which was incorporated in 1952 as the first indigenous bank in the entire Gulf region, remains the preeminent banking institution in Kuwait as well as being an established banking franchise across the Middle East and supporting a large branch network, spanning 17 countries, including many of the world's financial and business centers.Dedicated Micros connection with National Bank of Kuwait stretches back over four years. The catalyst for the surveillance specialist being brought on board for this ambitious ATM protection project was the bank's dissatisfaction with the CCTV solutions it tested from other providers. A spokesperson for the Engineering Services Division, NBK, takes up the story: "We looked at and tested several brands of DVRs as potential answers to our pressing ATM surveillance needs before deciding to go ultimately with Dedicated Micros. The solutions that fell by the wayside were simply too cumbersome and complicated in terms of all the extra equipment (and software licenses) that would have been required to activate the functionality we wanted. This was in stark contrast to Dedicated Micros which was able to meet our needs based around an effective hardware-based package." Said Salim Idris, General Manager (Middle East), Dedicated Micros: "When contacted by NBK we were delighted to assist Kuwait's foremost banking establishment, not only were we able to demonstrate that we had the solutions available, such as the DV-IP ATM, that could address their specific requirements head-on, without lots of add-ons, but could also point to an unparallelled track record. To put our extensive experience, protecting the banking sector, into some sort of context, across the Gulf Cooperation Council area alone, we can now count 10 major banks - in Bahrain, Dubai, Kuwait, Oman, Qatar and Saudi Arabia - as customers. Significantly, as our CCTV systems are embedded, rather than PC based, they are recognized for their stability - essential in the banking environment - whereas PC dependent solutions have a reputation for crashing without warning."ATM FocusLooking in more detail at the systems from Dedicated Micros which have been put in place at NBK, since 2006, to support the effective monitoring of vital local and overseas ATM related infrastructure. These comprise 28 individual DV-IP ATM units which are used primarily to protect standalone Automated Teller Machines, with numbers expected to rise as part of the ongoing ATM project. There are also 145 NetVu Connected DS2 DVRs, with typically two systems connected at each National Bank of Kuwait branch plus an associated RAID (Redundant Array of Independent Disks) unit giving additional storage capacity to the existing internal hard disk of the DVR.This set-up offers redundancy and resilience to ensure any recorded video images are securely stored. In the case of the larger Dubai branch this combination was doubled up and four (DS2s and RAIDs) were installed at NBK's extensive Bahrain site. To help with the management of the geographically dispersed NetVu Connected CCTV infrastructure, at an early stage, Dedicated Micros was called upon to assist NBK in the setting-up of centralized monitoring from a control room. This was achieved by deploying NetVu Observer video management software to allow operators to seamlessly view distributed images from any NetVu Connected product. DV-IP ATM units from Dedicated Micros have proved useful in making transactions more secure and safe The robust DV-IP ATM units specified for the National Bank of Kuwait project are designed to work, primarily, within the confines of an Automated Teller Machine. Certainly the security challenges with regards to banking are most keenly felt when it comes to the safe operation of Automated Teller Machines (ATMs) whose accessibility makes them a convenient target for card skimming, shoulder surfing, and even physical theft from customers. It is CCTV systems, specifically remotely accessible DVRs, that are at the very heart of efforts to deal with these types of threat.Combining Video and Transaction DataThe Dedicated DV-IP ATM, based on NetVu Connected technology which ensures its interoperability with other DM and AD Group systems, is able to process transaction data which is then recorded with video footage. Post event analysis, via a powerful text search engine, provides video imagery of the ATM user plus the associated transaction information. For NBK this allows security staff to deal with any fraudulent activity and ensures that customer services representatives are well placed to quickly resolve any genuine customer withdrawal disputes.Marrying up the DS2 DVRs with RAID units at every NBK branch, also facilitated the effective monitoring of each location including the in-branch ATMs not covered by the DV-IP ATMs. With, in this case, the cameras in the ATMs connected to the DVRs which had been specifically programmed to have the capability to associate transaction data with the appropriate video footage.The ability of both the DV-IP ATM systems and DS2 DVRs, deployed for the NBK project, to apply Dedicated Micros' TransCoding technology to record evidential quality MJPEG locally and simultaneously support low bit rate data streaming in MPEG-4 compression format for remote viewing has proved to be advantageous in keeping bandwidth demands on NBK's network to an absolute minimum. Of course local recording (including the additional capacity provided by the RAID units) has the added benefit that, even in the event of a network failure, recording is not interrupted or vital evidence lost. Adding-Up the Benefits NetVu connected solution from Dedicated Micros has enabled National Bank of Kuwait to monitor all the branches Reflecting on the success of the project to date, a spokesperson for the Engineering Services Division, NBK, commented: "The NetVu Connected solution from Dedicated Micros we have adopted has given us the opportunity, for the first time, to monitor all of our branches remotely 24/7 wherever they might be and to cover a large number of ATMs (181 at the latest count) through the ATM transactions interface. We have been very pleased with the performance of the NetVu Observer viewing software over the past four years - which we are in the process of upgrading to Pick-a-Point Icon - as it has made it extremely easy to retrieve footage and to playback recordings over the network. With numerous cases involving ATMs reported on a daily basis and, with the Dedicated Micros' solution in place, we have been able to provide recorded footage, in a timely manner, to offer proof of what has actually happened. In practice, we have found the speed that video can be delivered across the network to be extremely favourable, for management and archiving, when set against the limited bandwidth provided."The distributed architecture of the solution has also meant that even, when there has been a network issue, critical recording has been able to continue unabated. Testament to this is the fact that since the start of the project no footage has been lost in this way. A major benefit we have also seen, in terms of cost of ownership, is the fact that from an Engineering Services' point of view the DVRs have been much easier to maintain, compared to what was in place before, and we have been very impressed with the stability of the DVRs in operation with zero reported failures. Alongside this the web-based configuration for the Dedicated Micros' systems has proved to be very intuitive."Future Plans Looking ahead, Dedicated Micros is working closely with NBK to expand the capabilities of the surveillance infrastructure. One key development soon to go 'live' is the implementation of the Pick-a-Point Icon multi-site video management solution in the bank's main control room to further enhance the remote monitoring of all of the bank's geographically dispersed locations. The uplift in functionality provided by Pick-a-Point Icon's more extensive features, compared to NetVu Observer, should greatly enhance the ability of the bank's security staff to manage and control their CCTV infrastructure. Dedicated Micros has formed many of the building blocks for the success of today's CCTV industry From the start Pick-A-Point Icon has been designed to be intuitive for operators, simplifying and speeding up image retrieval. In future, operators in the main NBK control room will be able to select cameras using Pick-A-Point Icon's enhanced GUI (Graphical User Interface) via multiple map screens and highly detailed map images, allowing them to pick a camera on-screen without having to know which digital video recorder the camera is linked to. Pick-A-Point Icon is based around a robust standalone hardware based workstation, which eliminates the reliability issues associated with PC based systems - a key consideration in the banking sector.Closed IPTV InvestmentCommented Salim Idris, General Manager (Middle East), Dedicated Micros: "As the surveillance solution moves ahead, we are delighted that National Bank of Kuwait has confirmed that it will also act as a trailblazer for the deployment of our award winning Closed IPTV 'IP Video' solution. This follows on from the successful testing of the Closed IPTV version of the SD Advanced hybrid NVR/DVR, which will now be rolled out gradually across all of the bank's extensive branch network, making NBK one of the first customers in the Middle East region for this new solution."Essentially, adopting Closed IPTV systems such as the SD Advanced - in conjunction with a Layer 3 Enhanced CCTV Switch which provides greater security for less configuration effort than a conventional managed switch - makes deploying an IP Video, CCTV system safe, secure and simple. Combining patent-pending innovation with zeroconf networking technology, Closed IPTV automatically allocates IP addresses to IP cameras by physical port. In this way the system is completely deterministic, creating firewalls and monitoring IP connections by individual network ports so they cannot be hacked or intercepted. This ground breaking solution provides a very simple and secure answer to IP Video, where no prior knowledge of IP networking is required. National Bank of Kuwait is going to adopt Dedicated Micros' HyperSense APNR cameras for its car park management A further enhancement, in the pipeline for NBK, is the adoption of Dedicated Micros' HyperSense ANPR cameras for its car park management, in this case combining an Overview and ANPR camera, with alerts triggered by car park barriers to monitor vehicles entering and leaving a location. The sophisticated HyperSense technology built in to the cameras removes ambient light from the scene leaving only the objects that strongly reflect the IR light emitted by the integrated invisible IR LED flash to be displayed. The ability to eliminate glare from vehicle headlights delivers a more distinct image for evidential purposes and the black and white ANPR camera ensures that details of the numberplate can be seen, whilst the 'overview' camera allows this to be tied-up with other details such as the color of the vehicle.Banking on SecurityUltimately, National Bank of Kuwait, through continuing investment in the latest surveillance infrastructure from Dedicated Micros, has demonstrated a real commitment to not only be a leader in the banking services it provides but also, crucially, to back this up with the best possible levels of security for customers, staff, and physical assets such as the branch network and ATMs making NBK ideally placed to deal expeditiously with any form of criminal attack.
Round table discussion
Securing large campus environments can be particularly demanding and requires a range of technology solutions. In effect, a campus may represent a dozen or more individual facilities to be secured, in addition to protecting the overall environment. Seeking more insight into the number and variety of needs of securing a campus, we asked this week’s Expert Panel Roundtable: What are the security challenges of protecting large campus environments?
Along with the integration of security and other systems in an enterprise environment comes a need to centralize monitoring and control of the unified network. A control room is at the center of managing integrated systems, providing the focal point to collect information from a variety of sensors, analyze the data, and then respond appropriately. The technologies that drive these functions are changing and evolving, thus increasing the efficiency and efficacy of systems. We asked this week’s Expert Panel Roundtable: What’s new in command-and-control systems, and what is the impact?
While unpacking our bags from a trade show, it is interesting to consider the dominant themes and trends we heard and saw at the show. So it is with the recently concluded Global Security Exchange (GSX) show in Chicago, presented by ASIS International. Amid all the product promotion, training sessions, networking and tired feet at the show, what really stood out? We asked this week’s Expert Panel Roundtable: What was the big news at the GSX 2019 trade show in Chicago?