In the banking world, the threat of unwanted intrusions into premises leading to loss of property and even risk to life is always present. Small wonder then that banking institutions take so much care over their security systems and also over their choice of suppliers for those products.
In the retail banking sector, requirements for intrusion detection and related security measures are necessarily more stringent and more specialized than in most other areas of business and commerce. The banks clearly need to work with suppliers whose integrity is beyond question. They should also be looking for organizations that can offer expert advice. Systems need specialist installer partners in order to provide a seamless solution.
Systems need specialist installer partners in order to provide a seamless solution
The Special Requirements Of The Banking Sector
These supplier organizations must also fully understand the special requirements of the banking sector and, ideally, should be able to demonstrate proven experience in that sector. They must also be willing and able to work with the bank as a partner, to find better ways of addressing old threats and to develop effective measures to counter new ones.
Video is a big component of providing security, and variable lighting conditions pose a persistent challenge in video surveillance applications such as large banks and financial institutions. A contrasting lack of windows at teller stations can result in dim lighting, equally damaging video image quality, in critical surveillance areas where clear, detailed images are needed the most.
Stark contrasts between white and black levels in video images can obliterate faces and finer details of a subject when in a darker area. Particularly, this happens when a person is amid dark internal lighting, with his/her back to the sun.
When upgrading a bank’s digital security system, a network architecture needs to be created. Usually, this means switching from DVRs to NVR servers. As a result, network switches attach to the camera allowing for easier future system expansion. Along with the newly gained scalability, throughput performance on servers can achieve significantly higher levels. Servers, networking and workstations provide enterprise-quality performance for all financial projects, regardless of size.
Implementing a complete video solution with high-performance servers and modern networking protocols is possible in financial institutions, even for small projects. Servers, networking and workstations provide enterprise-quality performance for all financial projects, regardless of size.
Software is also part of the solution. A software platform helps banks and credit unions simplify, modernize, and automate security, surveillance and fraud investigations. The platform simplifies and reduces the time to access live and recorded video through an intuitive interface, empowering users to quickly find the data needed to eliminate risks while increasing productivity. With an enhanced user experience, investigators can reduce training time, align investigation workflow, streamline video sharing, and focus on more critical tasks.
The fraud and security challenges banks contend with can be overwhelming, but prompt action is necessary to limit the damage that can greatly affect customers, employees, and the brand. When an incident occurs, investigators must turn to innovative security tools to be able to swiftly locate and analyze data. But these solutions are typically complex to use and manage.
Changing Work Environments
The changing work environment of financial institutions is impacting security needs. A credit union in Australia operates an innovative, modern working environment that utilizes flexible workspaces in place of traditional desks. Staff are not allocated a specific desk but instead choose where they wish to sit each day.
To facilitate the operation of the flexible work environment and provide employees with storage for their personal effects (work-related material is stored elsewhere), the credit union uses banks of brightly colored lockers that are managed by electronic access control. Using Gallagher’s smartcard, multi-technology T20 and T10 readers on each locker bank, staff badge their access card to open their allocated locker.
With the readers communicating with Gallagher’s Command Center software management platform, the credit union has a simple-to-operate, customizable system that enables staff to carry just one card.