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There’s a lot of hype around the term ‘digital transformation.’ For some, it’s the integration of digital technology into everyday tasks. For others, it’s the incorporation of innovative processes aimed at making business optimization easier. In most cases, digital transformation will fundamentally change how an organization operates and delivers value to its customers. And within the security realm, the age of digital transformation is most certainly upon us. Technology is already a part of our day-to-day lives, with smart devices in our homes and the ability to perform tasks at our fingertips now a reality. No longer are the cloud, Internet of Things (IoT) and smart cities foreign and distant concepts full of intrigue and promise. Enhancing business operations We’re increasingly seeing devices become smarter and better able to communicate with each other These elements are increasingly incorporated into security solutions with each passing day, allowing enterprises the chance to experience countless benefits when it comes to enhancing both safety and business operations. The term ‘connected world’ is a derivative of the digital transformation, signifying the increasing reliance that we have on connectivity, smart devices and data-driven decision-making. As we become more familiar with the advantages, flaws, expectations and best practices surrounding the connected world, we can predict what issues may arise and where the market is heading. We’re increasingly seeing devices become smarter and better able to communicate with each other through the IoT to achieve both simple goals and arduous tasks. Within our homes, we’re able to control a myriad of devices with commands (‘Hey Google...’ or ‘Alexa...’), as well as recall data directly from our mobile devices, such as receiving alerts when someone rings our doorbell, there’s movement in our front yard or when a door has been unlocked. Analytics-Driven solutions The focus is now shifting to the business impacts of connectivity between physical devices and infrastructures, and digital computing and analytics-driven solutions. Within physical security, connected devices can encompass a variety of sensors gathering massive amounts of data in a given timeframe: video surveillance cameras, access control readers, fire and intrusion alarms, perimeter detection and more. As the data from each of these sensors is collected and analyzed through a central platform, the idea of a connected world comes to fruition, bringing situational awareness to a new level and fostering a sense of proactivity to identifying emerging threats. The connected world, however, is not without its challenges, which means that certain considerations must be made in an effort to protect data, enhance structured networking and apply protective protocols to developing technology. Physical security systems We can expect to see the conversations regarding data privacy and security increase as well As the use of connected devices and big data continue to grow, we can expect to see the conversations regarding data privacy and security increase as well. Connectivity between devices can open up the risk of cyber vulnerabilities, but designing safeguards as technology advances will lessen these risks. The key goal is to ensure that the data organizations are using for enhancement and improvements is comprehensively protected from unauthorized access. Manufacturers and integrators must be mindful of their products' capabilities and make it easy for end users to adhere to data sharing and privacy regulations. These regulations, which greatly affect physical security systems and the way they're managed, are being implemented worldwide, such as the European Union's General Data Protection Regulation (GDPR). In the United States, California, Vermont and South Carolina have followed suit, and it can be expected that more countries and U.S. states develop similar guidelines in the future. Technology is already a part of our day-to-day lives, with smart devices in our homes and the ability to perform tasks at our fingertips now a reality Automatic security updates Mitigating the concerns of the ‘connected world’ extends beyond just data privacy. IoT technology is accelerating at such a pace that it can potentially create detrimental problems for which many organizations may be ill-prepared - or may not even be able to comprehend. The opportunities presented by an influx of data and the IoT, and applying these technologies to markets such as smart cities, can solve security and operational problems, but this requires staying proactive when it comes to threats and practicing the proper protection protocols. As manufacturers develop devices that will be connected on the network, integrating standard, built-in protections becomes paramount. This can take the form of continuous vulnerability testing and regular, automatic security updates. Protocols are now being developed that are designed to ensure everything is encrypted, all communications are monitored and multiple types of attacks are considered for defensive purposes to provide the best security possible. IoT-Connected devices Hackers wishing to do harm will stop at nothing to break into IoT-connected devices Built-in protection mechanisms send these kinds of systems into protection mode once they are attacked by an outside source. Another way for manufacturers to deliver solutions that are protected from outside threats is through constant and consistent testing of the devices long after they are introduced to the market. Hackers wishing to do harm will stop at nothing to break into IoT-connected devices, taking every avenue to discover vulnerabilities. But a manufacturer that spends valuable resources to continue testing and retesting products will be able to identify any issues and correct them through regular software updates and fixes. ‘IoT’ has become a common term in our vocabularies and since it’s more widely understood at this point and time, it's exciting to think about the possibilities of this revolutionary concept. Providing critical insights The number of active IoT devices is expected to grow to 22 billion by 2025 — a number that is almost incomprehensible. The rise of 5G networks, artificial intelligence (AI) and self-driving cars can be seen on the horizon of the IoT. As more of these devices are developed and security protocols are developed at a similar pace, connected devices stand to benefit a variety of industries, such as smart cities. Smart cities rely on data communicated via the IoT to enhance processes and create streamlined approaches Smart cities rely on data communicated via the IoT to enhance processes and create streamlined approaches to ensuring a city is well-run and safe. For example, think of cameras situated at a busy intersection. Cameras at these locations have a variety of uses, such as investigative purposes in the event of an accident or for issuing red-light tickets to motorists. But there are so many other possible purposes for this connected device, including providing critical insights about intersection usage and traffic congestion. These insights can then be used to adjust stoplights during busy travel times or give cities valuable data that can drive infrastructure improvements. Physical security market The impact of connected devices on cities doesn’t stop at traffic improvement. The possibilities are endless; by leveraging rich, real-time information, cities can improve efficiencies across services such as transportation, water management and healthcare. However, stringent protections are needed to harden security around the networks transmitting this kind of information in an effort to mitigate the dangers of hacking and allow this technology to continuously be improved. Whether you believe we’re in the midst of a digital transformation or have already completed it, one thing is certain: businesses must begin thinking in these connectivity-driven terms sooner rather than later so they aren’t left behind. Leveraging smart, connected devices can catapult organizations into a new level of situational awareness, but adopting protections and remaining vigilant continues to be a stalwart of technological innovation within the physical security market and into the connected world.
Johnson Controls recently unveiled the findings of its 2018 Energy Efficiency Indicator (EEI) survey that examined the current and planned investments and key drivers to improve energy efficiency and building systems integration in facilities. Systems integration was identified as one of the top technologies expected to have the biggest impact on the implementation in smart buildings over the next five years, with respondents planning to invest in security, fire and life-safety integrations more so than any other systems integration in the next year. As advanced, connected technologies drive the evolution of smart buildings, security and safety technologies are at the center of more intelligent strategies as they attribute to overall building operations and efficiencies. SecurityInformed.com spoke with Johnson Controls, Building Solutions, North America, VP of Marketing, Hank Monaco, and Senior National Director of Municipal Infrastructure and Smart Cities, Lisa Brown, about the results of the study, smart technology investments and the benefits of a holistic building strategy that integrates security and fire and life-safety systems with core building systems. Q: What is the most striking result from the survey, and what does it mean in the context of a building’s safety and security systems? The results show an increased understanding about the value of integrating safety and security systems with other building systems Hank Monaco: Investment in building system integration increased 23 percent in 2019 compared to 2018, the largest increase of any measure in the survey. When respondents were asked more specifically what systems they we planning to invest in over the next year, fire and life safety integration (61%) and security system integration (58%) were the top two priorities for organizations. The results show an increased understanding about the value of integrating safety and security systems with other building systems to improve overall operations and bolster capabilities beyond the intended function of an individual system. Q: The survey covers integration of fire, life safety and security systems as part of "smart building" systems. How do smarter buildings increase the effectiveness of security and life safety systems? Hank Monaco: A true “smart building” integrates all building systems – security, fire and life-safety, HVAC, lighting etc. – to create a connected, digital infrastructure that enables individual technologies to be more intelligent and perform more advanced functions beyond what they can do on their own. For example, when sensors and video surveillance are integrated with lighting systems, if abnormal activity is detected on the building premise, key stakeholders can be automatically alerted to increase emergency response time. With integrated video surveillance, they also gain the ability to access surveillance footage remotely to assess the situation. When sensors and video surveillance are integrated with lighting systems abnormal activity on the premise can automatically be detected Q: How can integrated security and life safety systems contribute to greater energy efficiency in a smart building environment? Hank Monaco: Security, fire and life-safety systems can help to inform other building systems about how a facility is used, high-trafficked areas and the flow of occupants within a building. Integrated building solutions produce a myriad of data that can be leveraged to increase operational efficiencies. From an energy efficiency standpoint, actionable insights are particularly useful for areas that are not frequently occupied or off-peak hours as you wouldn’t want to heat or cool an entire building for just one person coming in on the weekend. When video surveillance is integrated with HVAC and lighting systems, it can monitor occupancy in a room or hallway. The video analytics can then control the dimming of lights and the temperature depending on occupant levels in a specific vicinity. Similarly, when access control systems are integrated with these same systems, once a card is presented to the reader, it can signal the lights or HVAC system to turn on. In this example, systems integration can ultimately help enable energy savings in the long run. Security and life safety systems contribute to help enable greater energy efficiency and energy savings in the long run Q: What other benefits of integration are there (beyond the core security and life safety functions)? Hank Monaco: Beyond increased security, fire and life-safety functions, the benefits of systems integration include: Increased data and analytics to garner a holistic, streamlined understanding of how systems function and how to improve productivity Ability to track usage to increase efficiency and reduce operational costs Enhanced occupant experience and comfort Increased productivity and workflow to support business objectives Smart-ready, connected environment that can support future technology advancements Q: What lesson or action point should a building owner/operator take from the survey? How can the owner of an existing building leverage the benefits of the smart building environment incrementally and absent a complete overhaul? Lisa Brown: Johnson Controls Energy Efficiency Indicator found that 77% of organizations plan to make investments in energy efficiency and smarter building technology this year. This percentage demonstrates an increased understanding of the benefits of smart buildings and highlights the proactive efforts building owners are taking to adopt advanced technologies. There is an increased understanding that buildings operate more effectively when different building systems are connected As smart buildings continue to evolve, more facilities are beginning to explore opportunities to advance their own spaces. A complete overhaul of legacy systems is not necessary as small investments today can help position a facility to more easily adopt technologies at scale in the future. As a first step, it’s important for building owners to conduct an assessment and establish a strategy that defines a comprehensive set of requirements and prioritizes use-cases and implementations. From there, incremental investments and updates can be made over a realistic timeline. Q: What is the ROI of smart buildings? Lisa Brown: As demonstrated by our survey, there is an increased understanding that buildings operate more effectively when different building systems are connected. The advanced analytics and more streamlined data that is gathered through systems integration can provide the building-performance metrics to help better understand the return on investment (ROI) of the building systems. This data is used to better understand the environment and make assessments and improvements overtime to increase efficiencies. Moreover, analytics and data provide valuable insights into where action is needed and what type of return can be expected from key investments.
Across the country, law enforcement officers are finding it increasingly difficult to respond to the near overwhelming number of calls coming from security alarms. Police departments commonly define a false alarm as a call, which upon investigation, shows no evidence of criminal activity, such as broken windows, forced doors, items missing, or people injured. While false alarms bog down police, they can also negatively impact customers and integrators. End users can expect hefty fines for false alarm responses, and when these customers receive large bills from the city, many turn to installers, dealers, and even manufacturers expecting them to accept the responsibility and pay the check. What First Brought The Issue Of Alarm Verification To Your Attention? It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight I’ve been aware of the problem of false alarms for about 5 years. I believed audio capture, through microphone deployment, could be an active part of the solution when used as a second source for indicating ‘out of the norm’ activity and as an equal component with the video surveillance technology. In 2015, I found similarly minded security professionals when introduced to the Partnership for Priority Verified Alarm Response. After reading PPVAR’s paper on ‘Audio Verified Alarms Best Practices; [April 2015],’ I knew that the Partnership was on to something important. In our lives, two of the five senses we count on day-in and day-out are sight and sound. It is crucial to both see a situation and concurrently listen to any corresponding sounds to gain full insight. What Is The False Alarm Rate? In 2016, the International Association of Chiefs of Police reported that over 98 percent of all alarm calls in the United States were false. This number is obviously staggering, and something we need to work towards correcting. Why Did This Issue Resonate So Strongly With You? When I first investigated this issue, I was sure that the security industry would have already recognized this and was acting to ensure improved alarm verification, preferably through a combination of audio and video technologies. However, I quickly saw that this was not the case, or even close to the norm. I have questioned the rationale behind the lack of adoption and found the deployment of audio is often hindered by the concern of privacy. I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio As CEO of Louroe Electronics, I’ve spearheaded many initiatives to explain the monitoring policies surrounding audio. I’ve had to reassure many security personnel and customers how the law supports the use of audio in public places as long as there is no expectation of privacy. By dispelling fears with facts around deploying and implementing audio sensors, customers can confidently include audio in their surveillance systems and gain a more effective security solution. Who Is Affected By This? Truth be told, everyone from the end user to the manufacturer is affected by this issue. Not to mention the strain this puts on law enforcement who are tired of ‘wasting time’ and effort out in the field on these nuisance alerts. When an end user receives a check for their false alarm, many of them will immediately blame the integrator and or the monitoring center for a faulty set up and management and expect the integrator to remedy the situation, including carry the burden of paying the fines. The integrator, on the other hand, will turn to the manufacturer, assuming faulty equipment and installation instructions; therefore, looking for reimbursement for the cost. What Is The Average False Alarm Fee? It depends on many factors, and especially your first responder assigned location for responseIt depends on many factors, and especially your first responder assigned location for response. According to the Urban Institute, fees generally range from $25-$100 for the first offense, rising as high as a few thousand dollars per false alarm if a location has a large number in a single year. What’s worse, in extreme cases, alarm systems may even be blacklisted by the police dispatch center if they have raised too many false alarms in the past. Why Do You Believe Audio Is The Ideal Technology For Secondary Source Verification? Video surveillance has been the main option for security monitoring and alarm validation for decades, however industry professionals are realising that video alone is not enough. Video only tells half of the story, by adding audio capture, the responsible party gains a turnkey solution with the ability to gather additional evidence to verify alerts and expand overall awareness. In reality, audio’s range is greater than the field of view for a camera. Sound pickup is 360 degrees, capturing voices, gunshots, breaking glass, sirens, or other important details that a fixed camera many not see. How Would A Secondary Source Verification System Work With Audio? Using a video monitoring solution equipped with audio, the microphone will pick up the sounds at the time a visual alert or alarm is triggered. If embedded with classification analytics, the microphone will send alerts for specific detected sounds. The captured audio, and any notifications are immediately sent to the monitoring station, where trained personnel can listen to the sound clip, along with live audio and video from their station. When law enforcement receives a validated alarm, they can better prioritise the response From here, an informed decision can then be made about the validity of the alarm, along with what the current threat is at the location. If the alarm is in fact valid, the information is then passed along to the law enforcement within minutes. When law enforcement receives a validated alarm, they can better prioritise the response. It also provides more information in a forensic evaluation. Are There Any Additional Resources You Would Suggest Looking Into? Yes, we would suggest looking into the following to see a few different perspectives on the matter: NSA Support For 2018 Model Ordinance For Alarm Management and False Alarm Reduction Partnership for Priority Verified Alarm Response Support for the Term “Verified Alarm” and Prioritising Verified Alarm Responses Urban Institute Opportunities for Police Cost Savings without Sacrificing Service Quality: Reducing False Alarms
Redvision’s all-new, analog X-SERIES, rugged dome uses Sony’s next-generation, 2MP, STARVIS sensor. It directly replaces the previous RVX30 analog model and will be available to order under the same model number from November. “Many security-integrators consider Redvision’s X-SERIES™ to be the industry benchmark, rugged dome camera,” explained Paul Hucker, Director of Redvision. “With several analog components being phased out by suppliers, we were under pressure to use a low-end camera solution in the RVX30 to maintain supply. Instead of compromising, we collaborated with Sony to use their STARVIS camera block; widely regarded as the best performing block on the market. Configured as a dome or PTZ An optically correct, flat window protects the camera, without compromising image quality" "Although this left us with a gap in supply, we felt it was a better option than compromising the quality of our brand. Installers will be impressed with the performance of the new RVX30. It has exceptional low-light capability, at 0.01 Lux in color and 0.0015 Lux at night in mono, with an illumination distance of 150m using Infra-Red and 120m with white light. Like all X-SERIES™ cameras, it can be configured as a dome or PTZ using its removable cover, depending on bracket selection." "An optically correct, flat window protects the camera, without compromising image quality. An optional, silicone, long-life wiper removes rain and surface water, for optimal visibility in outdoor and challenging conditions.” Multiple alarm options The RVX30 series has 100 programmable pre-sets, 8 tours, 24 programmable privacy zones and multiple alarm options. Advanced pre-set and tour technology ensures the camera reaches pre-set positions correctly focused, with ideal light settings, following an alarm or during a tour. The RVX30 has an operating temperature range of -25º up to +60ºC. Mount options include pedestal, swan, wall and pendant, to suit all applications. The camera is marine plated before being finished in light gray or black as standard, or to order in any RAL color. The X-SERIES™ is successfully used in many applications including public space, local authority, hazardous, marine, defense, high security, town center and rapid deployment systems.
At IFSEC, Maxxess will partner with Canon, Redvision and Wavestore - visitors will experience a fully integrated demonstration Maxxess, a global corporation specializing in the access control sector and recognized for its extensive integration capabilities, has unveiled its plans to showcase its signature eFusion security management platform together with a number of technology partners on its stand E700 at IFSEC International 2015 in London. As a modular system built on open technology software, eFusion combines powerful functionality with the freedom to use best-in-class surveillance, access control, fire, and intruder systems from a range of security vendors. These off-the-shelf integrations, managed through eFusion’s user-friendly interface means less complexity for both installers and end users, while offering unlimited future expandability at affordable price points compared with conventional Physical Security Information Management (PSIM) solutions. A Fully Integrated Demonstration At IFSEC, Maxxess will partner with Canon, Redvision and Wavestore as well as other leading security manufacturers on its stand E700. Visitors will have the opportunity to experience a fully integrated demonstration that features a range of easy-to-install Canon full-HD dome and box cameras with new ultra-compact lens technology, Redvision’s X-SERIES™ rugged PTZ dome cameras and Redcop™ rapid deployment CCTV all integrated into Wavestore’s video surveillance and recording platform and controlled through Maxxess eFusion. WaveView, Wavestore’s powerful review suite, allows users to easily search and instantaneously retrieve recorded images of incidents, even over very large amounts of footage, and display them alongside live images. Plus, for evidence purposes, a fully stitched-together sequence of events from any number of cameras can easily be exported in a wide range of video formats with just three simple clicks of a mouse. Full Command And Control Capability The demonstration will show how through eFusion, access control, intruder and fire alarms can all be used to trigger cameras to turn to pre-set positions or tours and initiate a real-time operator response. The eFusion platform provides operators with full command and control capability through simple to use single user interface, capturing a complete audit trail of the alarm handling process. "We’re really excited to be teaming up with some of the world’s best known security vendors at this year’s IFSEC" During the show, Wavestore will also unveil version 6 of its VMS, which includes a wide range of new features including EcoStore™, a hard drive management technology that offers a potential saving of 90% on the operational costs of enterprise-level recording and storage. It achieves this by the automatic spinning down of hard drives which are not engaged in the read-write process, enhancing the life cycle of hard drives as well as delivering a significant reduction in the power consumed by hard drives and air conditioning. Latest Maxxess Innovations Visitors will also have the opportunity to see the latest Maxxess innovations including: RemotePoint – An advanced module that leverages mobile devices to allow remote access control and verification through the Maxxess eFusion security platform. Using handheld devices, RemotePoint allows security personnel to perform access control transactions anywhere, verify staff credentials and perform mustering in the event of an emergency. Already used by universities and oil and gas plants, RemotePoint provides a cost effective and flexible access solution for open environments and extends security beyond physical buildings to deliver range of operational benefits. ambit - A patented, cloud-based mobile workforce management solution that is revolutionizing the way businesses manage their facilities management and security operatives to drive operational efficiency, empower employees and enhance the protection of lone workers. ambit dramatically increases the coverage of traditional security systems by extending the enterprise’s reach beyond its physical presence, to wherever its workforce is located. Featuring time and attendance and operations management functionality, the system also streamlines routine security and facilities management tasks to radically increase operational efficiency. Lee Copland, Maxxess Managing Director, EMEA, said: “We’re really excited to be teaming up with some of the world’s best known security vendors at year’s IFSEC. Together with these partners we will demonstrate exactly how eFusion allows ends users and their integration partners to choose best-of-breed technology across surveillance, access control, fire, intruder and other security functions to provide a simple and affordable approach to fully integrated security solutions. At the same time, we invite visitors to stand E700 to see the latest Maxxess innovations which are extending facilities and security operations out into the field to enhance the safety of staff and drive significant operational benefits.”
The Maxxess exhibition stand at IFSEC demonstrates how access control, intruder and fire alarms can all be used to trigger Redvision PTZ dome cameras Redvision, the UK manufacturer of the X-SERIES™ rugged PTZ dome cameras and Redcop™ rapid deployment systems, will have staff present and products displayed on the Maxxess stand E700 at IFSEC 2015. Redvision's X-SERIES Operates With eFusion The Redvision X-SERIES™ RVX-IP30 rugged dome cameras are shown operating with eFusion™, a new security management solution by Maxxess. eFusion™ combines video, access control, fire and intruder security functions in a single, unified platform, at a far lower cost than competing conventional PSIM solutions. “The X-SERIES™ cameras and Maxxess access control products have shared equal success in local government and public space security applications,” explained Paul Hucker, MD of Redvision. “This makes the partnership between our companies an obvious step. We had first to integrate with Wavestore’s video surveillance and recording platform, which is in turn controlled by eFusion. Wavestore provides the video recording and control part of the system, linking site incidents and alarms to corresponding video data. Salto access control; Honeywell intruder detection; and Notifier fire alarm systems make up the other manufacturers in the eFusion solution.” eFusion For IP-based Integrators The Maxxess exhibition stand at IFSEC demonstrates how access control, intruder and fire alarms can all be used to trigger Redvision PTZ dome cameras to turn to preset positions or tours and initiate a real-time operator response. Pre and post event recording options ensure video evidence of site incidents, such as a forced door or fire alarm, is captured from numerous angles, with a corresponding audit trail of the alarm handling process. eFusion is a comprehensive, flexible and scalable security and building management solution for IP-based integrators. Redvision also provides a first tier, technical support and trouble-shooting service for its RVX-IP range and has an extensive integration list with many other leading manufacturers’ control products and VMS platforms.
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