VSS products all come standard with lifetime telephone support. In addition to traditional phone support, VSS Dell based solutions feature a 3-year advanced replacement or 5-year, on-site, next business day, Keep Your Hard Drive warranty. The VSS features embedded in the systems allow for remote access, remote video recovery, and full system monitoring.
To submit a support ticket, visit the Video Storage Solutions website here.
Video Storage Solutions news
BCDVideo, a globally renowned video data infrastructure solutions firm, has debuted its new Hybrid Cloud Connectivity offering, in partnership with premier software developer, Tiger Technology. Known for their work designing secure, high-performing data management solutions for companies across Enterprise IT, Surveillance, Media and Entertainment, and Small Medium Business (SMB)/Small Medium Enterprise (SME) markets, Tiger Technology’s software expertise pairs with BCD’s prowess in...
Video Storage Solutions (VSS), a division of BCD International, has revamped its product portfolio to offer a wider range of solutions, along with simplifying its offerings for all VSS channel partners. Networking switches, harsh environment servers, and video analytics solutions are among the new solutions that have been added to the VSS product line. “VSS strives to be the ‘easy button’ for our partners,” said Max Burgess, General Manager of Video Storage Solutions, ad...
VSS, a division of the BCD International brand of companies, specializes in offering video recording appliances via authorized security distributors. These are pre-engineered with Milestone XProtect video management software, built on the latest generation of Intel Xeon Scalable processors and Seagate Skyhawk surveillance-grade drives. VSS appliances also feature innovative and disruptive technology such as its Storage Accelerator, which significantly increases storage scalability, performance a...
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