AxxonSoft

Technical Support

Technical Support

AxxonSoft provides free technical support to company's partners and software end-users. Registration and tracking of all requests is made through a special interface .

To submit a request to their support team, you must first register in the Technical Support system. Support team will get back to you quickly after you submit your request. For more information on using the web support system, please refer to the Help-guide.

The free version of Axxon Next is not eligible for technical support. However, assistance is offered to all current and potential users regarding HW platform requirements.

Downloads

You can download the latest versions of their software products from AxxonSoft’s website.

Product Documentation

If you would like detailed specifications of the products or products’ configuration and functions description, please refer to the documentation.

Training

Axxon Training section contains information related to training at AxxonSoft, training programs, course schedules, lists of certified specialists and contact information.

Marketing Materials

You can download company marketing materials, including company brochures, AxxonSoft products and vertical solutions brochures, as well as success stories of AxxonSoft’s partners.

Video Tutorials

In the Video Tutorials section, check out step-by-step video training on how to set up and use Axxon Next VMS.

AxxonSoft news

AxxonSoft Announces The Launch Of The 4.4 Version Of Axxon Next Intelligent Video Management System

AxxonSoft has launched version 4.4 of the Axxon Next intelligent VMS. This version includes new functions of neural analytics and camera management, enhanced GUI and Web Client, and many other enhancements and improvements. Supported body temperature measurement with a number of thermographic camera models. Measurement results appear as captions over video and are saved to an archive. Upon discovering an individual with abnormal body temperature, the camera creates an alarm event, and sends it...

Lessons Learned With AxxonSoft: How Have You Adapted To The COVID-19 Pandemic?

The coronavirus pandemic has brought about an unprecedented crisis for businesses and individuals. It has also created a new normal, notwithstanding the disruption to our lives, ultimately changing life as we knew it. However, our resilience as humans will ensure that we survive and become better, stronger, and more determined than ever before. As I mentioned, both businesses and individuals have struggled significantly to balance the need for safety versus survival. But at AxxonSoft, we remain...

AxxonSoft Announces Release Of Version 4.11 Of The Intellect PSIM

AxxonSoft has announced the release of version 4.11 of the Intellect PSIM. The new version provides neural network–based analytics, video wall management interface, automatic object tracking with a PTZ camera, support for Intel Quick Sync Video hardware decoding, and servers for ONVIF and SIP protocols. The new release also includes updated versions of Face Intellect, POS Intellect, Auto Intellect, and Web Reporting subsystem, along with many other enhancements and improvements introduced...

AxxonSoft case studies

Malaysian Government Selects Surveon NVR7800 Series For Enhanced Security Of Water Treatment Plant

The Malaysia government water treatment plant envisions providing the best water treatment with demand of high security protection in the industry sector. Furthermore, the highly reliable platform with flexibility to expand storage by year and budget becomes important criterions to select the ideal surveillance partner. Surveon NVR7800 ensures high video image quality with high throughput capability, in addition to flexible JBOD storage expansion capability. Surveon NVR7800 Series Surveon NVR7...

AxxonSoft Uses Deep Learning Technology To Curb Poaching Of Rhinos In South Africa

According to Save The Rhino statistics, over 1000 rhinos are killed annually in South Africa. These harrowing poaching statistics display a gloomy future for survival of this beautiful species. While many attempts have been undertaken over the past ten years to combat the devastating results of poaching, the country has not yet seen a steady decline in numbers year-on-year. It is with this knowledge that AxxonSoft’s Global Marketing Director, Colleen Glaeser, who is based in South Africa,...

AxxonSoft Praised For Security And Infrastructure Solutions Provided During The FIFA World Cup In Russia

AxxonSoft technology speaks to product simplicity, ease-of-use and advanced functionality during the FIFA World Cup in Russia. Within the framework of preparation for the 2018 FIFA World Cup in Russia, AxxonSoft's tech support customized settings on more than 1,350 video channels at 3 stadiums and at a central monitoring station to meet the Ministry of Internal Affairs' needs through a centralized monitoring system. AxxonSoft, in collaboration with this global high caliber event, launched this...