AxxonSoft provides free technical support to company's partners and software end-users. Registration and tracking of all requests is made through a special interface .
To submit a request to their support team, you must first register in the Technical Support system. Support team will get back to you quickly after you submit your request. For more information on using the web support system, please refer to the Help-guide.
The free version of Axxon Next is not eligible for technical support. However, assistance is offered to all current and potential users regarding HW platform requirements.
You can download the latest versions of their software products from AxxonSoft’s website.
If you would like detailed specifications of the products or products’ configuration and functions description, please refer to the documentation.
Axxon Training section contains information related to training at AxxonSoft, training programs, course schedules, lists of certified specialists and contact information.
You can download company marketing materials, including company brochures, AxxonSoft products and vertical solutions brochures, as well as success stories of AxxonSoft’s partners.Video Tutorials
In the Video Tutorials section, check out step-by-step video training on how to set up and use Axxon Next VMS.
Driven by the development of AI (Artificial Intelligence) and IoT (Internet of Things) technology, Network Video Recorder/NVR is no longer just the traditional data storage center in CCTV systems today. From initial connection demands of third-party IPC and PTZ suppliers, and docking demands of alarm sensor and platform manufactures, to alliance demands of algorithm and app developers, NVR (Network Video Recorder) is playing an increasingly significant role in connecting front-end devices, alar...
Dahua Technology, a renowned video-centric smart IoT solution and service provider, will hold its online Dahua Technology Partner Day 2020 on 1st of December. The event will be a perfect occasion to get a taste of the Dahua ECO system in the EMEA region. 26 technology partners will bring solutions in the field of security and IoT. Smarter Together is the central theme of the Dahua Technology Partner Day 2020. A total of 26 distinguished Dahua partners will gather to share their knowledge and ex...
AxxonSoft has launched version 4.4 of the Axxon Next intelligent VMS. This version includes new functions of neural analytics and camera management, enhanced GUI and Web Client, and many other enhancements and improvements. Supported body temperature measurement with a number of thermographic camera models. Measurement results appear as captions over video and are saved to an archive. Upon discovering an individual with abnormal body temperature, the camera creates an alarm event, and sends it...
AxxonSoft case studies
The Malaysia government water treatment plant envisions providing the best water treatment with demand of high security protection in the industry sector. Furthermore, the highly reliable platform with flexibility to expand storage by year and budget becomes important criterions to select the ideal surveillance partner. Surveon NVR7800 ensures high video image quality with high throughput capability, in addition to flexible JBOD storage expansion capability. Surveon NVR7800 Series Surveon NVR7...
According to Save The Rhino statistics, over 1000 rhinos are killed annually in South Africa. These harrowing poaching statistics display a gloomy future for survival of this beautiful species. While many attempts have been undertaken over the past ten years to combat the devastating results of poaching, the country has not yet seen a steady decline in numbers year-on-year. It is with this knowledge that AxxonSoft’s Global Marketing Director, Colleen Glaeser, who is based in South Africa,...
AxxonSoft technology speaks to product simplicity, ease-of-use and advanced functionality during the FIFA World Cup in Russia. Within the framework of preparation for the 2018 FIFA World Cup in Russia, AxxonSoft's tech support customized settings on more than 1,350 video channels at 3 stadiums and at a central monitoring station to meet the Ministry of Internal Affairs' needs through a centralized monitoring system. AxxonSoft, in collaboration with this global high caliber event, launched this...