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Urban populations are expanding rapidly around the globe, with an expected growth of 1.56 billion by 2040. As the number of people living and working in cities continues to grow, the ability to keep everyone safe is an increasing challenge. However, technology companies are developing products and solutions with these futuristic cities in mind, as the reality is closer than you may think. Solutions that can help to watch over public places and share data insights with city workers and officials are increasingly enabling smart cities to improve the experience and safety of the people who reside there. Rising scope of 5G, AI, IoT and the Cloud The main foundations that underpin smart cities are 5G, Artificial Intelligence (AI), and the Internet of Things (IoT) and the Cloud. Each is equally important, and together, these technologies enable city officials to gather and analyze more detailed insights than ever before. For public safety in particular, having IoT and cloud systems in place will be one of the biggest factors to improving the quality of life for citizens. Smart cities have come a long way in the last few decades, but to truly make a smart city safe, real-time situational awareness and cross-agency collaboration are key areas which must be developed as a priority. Innovative surveillance cameras with integrated IoT Public places need to be safe, whether that is an open park, shopping center, or the main roads through towns Public places need to be safe, whether that is an open park, shopping center, or the main roads through towns. From dangerous drivers to terrorist attacks, petty crime on the streets to high profile bank robberies, innovative surveillance cameras with integrated IoT and cloud technologies can go some way to helping respond quickly to, and in some cases even prevent, the most serious incidents. Many existing safety systems in cities rely on aging and in some places legacy technology, such as video surveillance cameras. Many of these also use on-premises systems rather than utilising the benefits of the cloud. Smart programming to deliver greater insights These issues, though not creating a major problem today, do make it more challenging for governments and councils to update their security. Changing every camera in a city is a huge undertaking, but in turn, doing so would enable all cameras to be connected to the cloud, and provide more detailed information which can be analyzed by smart programming to deliver greater insights. The physical technologies that are currently present in most urban areas lack the intelligent connectivity, interoperability and integration interfaces that smart cities need. Adopting digital technologies isn’t a luxury, but a necessity. Smart surveillance systems It enables teams to gather data from multiple sources throughout the city in real-time, and be alerted to incidents as soon as they occur. Increased connectivity and collaboration ensures that all teams that need to be aware of a situation are informed instantly. For example, a smart surveillance system can identify when a road accident has occurred. It can not only alert the nearest ambulance to attend the scene, but also the local police force to dispatch officers. An advanced system that can implement road diversions could also close roads around the incident immediately and divert traffic to other routes, keeping everyone moving and avoiding a build-up of vehicles. This is just one example: without digital systems, analyzing patterns of vehicle movements to address congestion issues could be compromised, as would the ability to build real-time crime maps and deploy data analytics which make predictive policing and more effective crowd management possible. Cloud-based technologies Cloud-based technologies provide the interoperability, scalability and automation Cloud-based technologies provide the interoperability, scalability and automation that is needed to overcome the limitations of traditional security systems. Using these, smart cities can develop a fully open systems architecture that delivers interoperation with both local and other remote open systems. The intelligence of cloud systems can not only continue to allow for greater insights as technology develops over time, but it can do so with minimal additional infrastructure investment. Smart surveillance in the real world Mexico City has a population of almost 9 million people, but if you include the whole metropolitan area, this number rises sharply to over 21 million in total, making it one of the largest cities on the planet. Seven years ago, the city first introduced its Safe City initiative, and ever since has been developing newer and smarter ways to keep its citizens safe. In particular, its cloud-based security initiative is making a huge impact. Over the past three years, Mexico City has installed 58,000 new video surveillance cameras throughout the city, in public spaces and on transport, all of which are connected to the City’s C5 (Command, Control, Computers, Communications and Citizen Contact) facility. Smart Cities operations The solution enables officers as well as the general public to upload videos via a mobile app to share information quickly, fixed, body-worn and vehicle cameras can also be integrated to provide exceptional insight into the city’s operations. The cloud-based platform can easily be upgraded to include the latest technology innovations such as license plate reading, behavioral analysis software, video analytics and facial recognition software, which will all continue to bring down crime rates and boost response times to incidents. The right cloud approach Making the shift to cloud-based systems enables smart cities to eliminate dependence on fiber-optic connectivity and take advantage of a variety of Internet and wireless connectivity options that can significantly reduce application and communication infrastructure costs. Smart cities need to be effective in years to come, not just in the present day, or else officials have missed one of the key aspects of a truly smart city. System designers must build technology foundations now that can be easily adapted in the future to support new infrastructure as it becomes available. Open system architecture An open system architecture will also be vital for smart cities to enhance their operations For example, this could include opting for a true cloud application that can support cloud-managed local devices and automate their management. An open system architecture will also be vital for smart cities to enhance their operations and deliver additional value-add services to citizens as greater capabilities become possible in the years to come. The advances today in cloud and IoT technologies are rapid, and city officials and authorities have more options now to develop their smart cities than ever before and crucially, to use these innovations to improve public safety. New safety features Though implementing these cloud-based systems now requires investment, as new safety features are designed, there will be lower costs and challenges associated with introducing these because the basic infrastructure will already exist. Whether that’s gunshot detection or enabling the sharing of video infrastructure and data across multiple agencies in real time, smart video surveillance on cloud-based systems can bring a wealth of the new opportunities.
Securing Intelligent Transportation Systems (ITS) in the transportation industry is multi-faceted for a multitude of reasons. Pressures build for transit industry players to modernise their security systems, while also mitigating the vulnerabilities, risks, and growth-restrictions associated with proprietary as well as integrated solutions. There are the usual physical security obstacles when it comes to increasingly integrated solutions and retrofitting updated technologies into legacy systems. Starting with edge devices like cameras and intelligent sensors acquiring video, analytics and beyond, these edge devices are now found in almost all public transportation like buses, trains, subways, airplanes, cruise lines, and so much more. You can even find them in the world’s last manually operated cable car systems in San Francisco. The next layer to consider is the infrastructure and networks that support these edge devices and connect them to centralized monitoring stations or a VMS. Without this layer, all efforts at the edge or stations are in vain as you lose the connection between the two. And the final layer to consider when building a comprehensive transit solution is the software, recording devices, or viewing stations themselves that capture and report the video. The challenge of mobility However, the transportation industry in particular has a very unique challenge that many others do not – mobility. As other industries become more connected and integrated, they don’t usually have to consider going in and out or bouncing between networks as edge devices physically move. Obviously in the nature of transportation, this is key. Have you ever had a bad experience with your cellular, broadband or Wi-Fi at your home or office? You are not alone. The transportation industry in particular has a very unique challenge that many others do not – mobility Can you trust these same environments to record your surveillance video to the Cloud without losing any frames, non-stop 24 hours a day, 7 days a week, 365 days a year? To add to the complexity – how do you not only provide a reliable and secure solution when it’s mobile, traveling at varying speeds, and can be in/out of coverage using various wireless technologies? Waiting to upload video from a transport vehicle when it comes into port, the station, or any centralized location is a reactive approach that simply will not do any longer. Transit operations require a more proactive approach today and the ability to constantly know what is going on at any given time on their mobile vehicles, and escalate that information to headquarters, authorities, or law enforcement if needed; which can only occur with real-time monitoring. This is the ultimate question when it comes to collecting, analyzing, and sharing data from mobile vehicles – how to get the video from public transportation vehicles alike to headquarters in real time! Managing video data In order to answer this question, let’s get back to basics. The management and nature of video data differs greatly from conventional (IT) data. Not only is video conducted of large frames, but there are specific and important relationships among the frames and the timing between them. This relationship can easily get lost in translation if not handled properly. This is why it’s critical to consider the proper way to transmit large frames while under unstable or variable networks. The Internet and its protocols were designed more than two decades ago and purposed for conventional data. Although the Internet itself has not changed, today’s network environments run a lot faster, expand to further ranges, and support a variety of different types of data. Because the internet is more reliable and affordable than in the past some might think it can handle anything. However, it is good for data, but not for video. This combination makes it the perfect time to convert video recording to the Cloud! Video transmission protocol One of the main issues with today’s technology is the degradation of video quality when transmitting video over the Internet. ITS are in dire need for reliable transmission of real-time video recording. To address this need a radical, yet proven, video transmission protocol has recently been introduced to the market. It uses AI technology and to adapt to different environments in order to always deliver high quality, complete video frames. This protocol, when equipped with encryption and authentication, enables video to be transmitted reliably and securely over the Internet in a cloud environment. One of the main issues with today’s technology is the degradation of video quality when transmitting video over the Internet Finally, transportation industry has a video recording Cloud solution that is designed for (massive) video that can handle networks that might be experiencing high error rate. Such a protocol will not only answer the current challenges of the transportation industry, but also make the previously risky Cloud environment safe for even the most reserved environments and entities. With revolutionary transmission protocols, the time is now to consider adopting private Cloud for your transportation operations.
In a world forever changed by the coronavirus pandemic, companies worldwide are now expanding their concept of physical security to best safeguard their facilities and employees. Few incidents have had as much of an impact on businesses globally as the COVID-19 pandemic; much of the world is still struggling to contain COVID-19, navigating the lasting effects and exploring what the “new normal” looks like. While some organizations are still engaged primarily in “anywhere operations”, i.e. remote work, many organizations are implementing strategic physical security solutions that better protect everyone through the use of video surveillance technology and advanced intelligence capabilities. As this new normal takes hold within the business environment, security strategies will largely be centered around several key initiatives like access control, people counting, occupancy controls, temperature screening, contact tracing, and reducing office touch points. With the use of a video management system (VMS) in the shadow of COVID-19, occupancy data from a VMS can trigger a lockdown and not permit new entrants until the occupancy drops below a certain threshold; this is significantly useful for organizations that have returned to in-person work. But there’s a caveat: though many legacy security systems are being re-evaluated to allow for touchless or frictionless access control — a move designed to eliminate the need for employees and visitors to physically touch a surface when using an access control system — upgrading the outdated technologies can be cumbersome and expensive, especially for organizations that had not planned for an interruption like the pandemic. Security contractors will be vital So, what is the solution? Security contractors will play a vital role in helping end-users across a range of vertical markets — large and small — to achieve their goals in the new paradigm. For some, this may mean leveraging existing access control and video surveillance systems with upgrades where needed. For others, an entire overhaul is made possible with budget friendly solutions for businesses to migrate to integrated access control through end-to-end security solutions that tie into existing infrastructures without major disruptions (meaning the organization will never be left vulnerable). Cybersecurity is becoming even more intertwined with physical security There is massive transformation occurring in the security industry, most notably the movement to digitise physical access and integrate it with video management systems and surveillance. This shift means that cybersecurity is becoming even more intertwined with physical security, allowing organizations the ability to correlate the metadata of people’s behaviors and activities — a plus point for those looking to remain vigilant against future pandemic-esque business interruptions. Access, video, and audio are converging into consolidated platforms. Due to lower costs and pairings with IP-based, wireless infrastructure, there are infinite solution configurations. IT security requirements are beginning to apply to physical security because of this integrated infrastructure. Multi-factor authentication The security industry is also beginning to see a trend of multi-factor authentication, which is going to dominate in the days to come as it makes solutions more reliable. Most people carry smartphones these days, which have green check communication capabilities that allow easy multi-factor authentication. Costs are going down, and algorithms are getting better, making more people willing to try it. Some new solutions have both the fingerprint reader and a camera for facial biometrics Some new solutions have both the fingerprint reader and a camera for facial biometrics. Cameras and CCD modules cost almost nothing, and they do not have to be super high-end anymore, especially if organizations are doing one-to-one verification. It’s not just about security now; it is security, health, and safety. Access control with video, intelligent readers, and credentials is a perfect platform for next generation solutions.
After undergoing rigorous vetting and testing, Salient Systems announced that it has earned prestigious regulatory approval from Dubai’s Security Industry Regulatory Agency (SIRA) on its CompleteView 20/20 platform, opening new opportunities for the company in the Middle East region. SIRA approval With Security Industry Regulatory Agency’s seal of approval, Salient Systems is now on a short list of certified manufacturers, who have undergone a rigorous vetting process by the Dubai-based industry regulatory agency, to be able to sell solutions into the projects that fall under the authority of SIRA. We are excited to achieve SIRA compliance with the Government of Dubai" “Thanks to the hard work and commitment of our Salient Team in the Middle East, including Mohamed Fawaz and Vineet Panwar, we are excited to achieve SIRA compliance with the Government of Dubai,” said Ethan Maxon, Vice President of International Sales for Salient Systems. Expansion in Middle East, Africa and India Ethan adds, “Salient Systems is and has been making a serious commitment to build our business in the Middle East, Africa, and India regions, over the last three years. We believe this new SIRA certification, in addition to the hiring of excellent talent in-region and the opening of our Salient Dubai office, will be seen as clear evidence of this commitment.” CompleteView 20/20 software platform With its robust and flexible UI (User Interface), Salient’s CompleteView 20/20 software platform allows end users to manage and administer enterprise security solutions, at up to 30 percent faster speeds. Other advanced features, such as superior command and control tools, seamless third-party integrations, and advanced analytics enable Salient Systems’ comprehensive management solution, CompleteView 20/20, to meet security needs of both today and tomorrow.
Generally, the Less Than Load (LTL) industry is always looking to increase the amount of product shipped per truck. A lesser amount of product on a truck equates to a lower amount of billable product per trip. Raw Load Average (RLA) Raw Load Average (RLA) is the percentage of product on a truck – 100% is a completely full trailer. As the name implies, LTL averages less than 100%. In the fast- paced world of logistics, delivering millions of packages per day, than how do companies maximize the RLA? Most shipping managers are responsible for inspecting each trailer, before it leaves for several additional items. They make sure that the packages are secure and then evaluate whether the truck can handle any more inventory. There might be 200+ dock doors in a 400,000 sq. ft. facility and dozens of trucks waiting to leave and get on with their trips. At peak times, inspections will require several individuals running all over the facility. Less Than Load (LTL) Industry experts estimate that only about 80% of trucks are actually inspected Industry experts estimate that only about 80% of trucks are actually inspected. The missed trucks are now at risk for unsecured packages arriving damaged. More importantly, they are leaving 74% full. If the truck had waited another 30 minutes for inspection, they could have added another one skid of products to increase the load to 75%. That 1% difference does not sound like much. However, considering the volume of shipments that the top 10 LTL companies deliver, the 1% will amount to somewhere between US$ 6 million and US$ 12 million per year, which goes directly to the bottom line. Role of video security systems So, what is the role of security video systems here? Well most people say that security video does not have a real Return on Investment (ROI) in its traditional role. It’s hard to disagree. One exception might be when security companies have used video systems to reduce the number of guards. Using video, one guard can see as much as 3 or 4 guards could see in the past, without ever having to leave their post. This certainly reduces cost, but at the end of the day, guarding is still an overall cost to the bottom line. This case study will highlight how a couple of Salient’s very resourceful customers have transformed video into cash generating systems. Operational efficiency with video In the guarding scenario, video can put one person in several places at once. This operational efficiency can also be applied to how many people are needed to inspect trailers. But the ROI doesn’t come from removing a couple of salaries from the payroll. The real money comes into play because now inspecting 100% of the trailers leaving the dock are possible versus 80% and get that RLA up by 2 or 3%. Then, it’s about the big bucks. And that’s just the tip of the iceberg, when looking at the overall operational efficiencies available by utilizing video. Using video for misclassified products or shipment validation In logistics, there is a huge revenue miss every year when it comes to products being ‘accidentally’ misclassified In logistics, there is a huge revenue miss every year when it comes to products being ‘accidentally’ misclassified when shipped. All products being shipped have a classification, and each classification has a specific associated cost. These per-pound costs fluctuate based on the value of the product, required insurance, risk and other factors. An example would be a sporting goods manufacturer shipping ammunition and firearms, under the code for clothing. In this example, a 200-pound load would be billed at about US$ 100, when it should be billed at closer to US$ 300. Multiply this by hundreds of packages a day and the total of the missed revenue is astronomical. So how would a video surveillance system correct this problem? Certainly, security cameras cannot see though a box, but one would expect a box with 200 pounds of clothes to be a fairly large box. But if the box were full of firearms or ammunition, the video would reveal a much smaller box. This anomaly when noticed would prompt an operator to investigate the contents of the box and contact the manufacturer to rectify the billed amount. This process might seem a bit hypothetical, but already a current customer of Salient Systems is capturing over US$ 40 million a year with the right system components. Using video to reduce OSHA violations and false claims The logistics industry requires a tremendous amount of labor in order to operate. The more labor hours, the greater the propensity for on-the-job injuries, OSHA violations, insurance payouts, lawsuits and business interruption. False claims are also a consideration. Let’s look at some real-world examples of using video to reduce or eliminate these issues: OSHA reports that 5,250 workers died on the job in 2018 (3.5 per 100,000 full-time equivalent workers), on average, more than 100 a week or more than 14 deaths every day. The loss of an employee is one of the most emotionally devastating situations a business can encounter. There are several benefits of video that can increase safety. One result of a fatality is typically an OSHA investigation. An action item that could result from this investigation would be to increase security guards. This is a perpetual cost that could continue for several months to years. Video systems enhance guards’ efficiency Video systems have been shown to improve the efficiency of guards, allowing them to have eyes on multiple areas Video systems have been shown to improve the efficiency of guards, allowing them to have eyes on multiple areas at the same time. The systems can be coupled with the use of video analytics to alert guards to specific situations such as motion in areas that should be unoccupied or traffic proceeding in an unauthorized direction. In these ways, video systems can reduce the quantity of physical guards, thereby reducing the cost. One of Salient’s customers is saving almost US$ 20,000 per month with the reduction of two guards and it has OSHA’s approval. The end result is that the safety of the employees has been increased and operational cost is lowered by implementing technology. Inadvertently, this same type deployment at another facility helped mitigate a US$ 900,000 slip-and-fall lawsuit, which could have also been a possible cause for an OSHA investigation. Validation of safety policy Validation of safety policy can also be a drain on resources. Auditing seatbelt use for forklift drivers, pedestrians using appropriate marked walking paths, and proper social distancing in work spaces are a few examples among many. Assigning an individual to monitor this activity is costly and people typically obey the rules only when that individual is present. However, video can capture this information all the time without huge labor cost. This information can then be audited and used for education processes. OSHA statistics indicate that there are roughly 85 forklift fatalities and 34,900 serious injuries each year, with 42 percent of the forklift fatalities from the operator's being crushed by a tipping vehicle. The safest place for the driver to be is strapped. A facility that used video to audit seatbelt usage showed a 65% compliance rate. After the information was presented to the manager and employees, the next audit resulted in a jump to 87% compliance rate. In the event of an injury, this type of verifiable data can go a long way to prove that the employer is serious about employee safety and investing in ways to improve the safety culture within the company. Using video to increase sales LTL is a very competitive business and it is viewed primarily as a commodity type operation LTL is a very competitive business and it is viewed primarily as a commodity type operation. A few pennies per pound can typically sway a decision-maker. Already some great operational efficiencies and benefits from video to lower cost and to making LTL more competitive has been discussed. But these ideas still don’t move LTL out of the ‘dog-eat-dog race to the bottom on price’ world. Now, let’s look at how to use the implementation of these same video systems to provide value propositions and competitive advantages for customers. Many LTL customers have sensitive merchandise for which the safety and security of its delivery might outweigh cost differences. An example is freight regulated by government agencies, such as Drug Enforcement Agency (DEA), Alcohol, Tobacco and Firearms Agency (ATF), and Dept. of Energy (DOE). For example, the DEA reported ‘The overall trend of incidents of Controlled Prescription Drugs lost in transit increased in 2018 with the highest number since 2010.’ Extra layer of security And the ATF’s Interstate Theft Program states that ‘Under the program, hundreds of reports of thefts and losses from interstate shipments are received each year’. With statistics like these, customers in these categories have a heightened sense of vulnerability. Offering systems such as surveillance video can add that extra layer of security and added confidence. This is a marketable differentiator to help LTL companies set themselves apart from the traditional companies that only offer a lower cost. This, bundled with some of the other cost-saving measures outlined above, could be the icing on the cake needed for security departments to convince C-Level executives in their organization to invest in video.
The advent of a truly new market for the physical security industry is a rare occurrence. Particularly rare is a new market that is both fast-growing and provides an environment that is not just conducive to application of physical security technologies but that actually demands it. Such is the case with the market for legalized marijuana. We asked this week’s Expert Panel Roundtable: What are the security challenges of protecting the cannabis industry?
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