UltraView Video Surveillance Camera Lenses

According to IHS Market, it is estimated that there are over 60 million security cameras in the United States, and other reports say these cameras capture more than four billion hours of footage per week. Over the last decade, IP camera technology has dominated the conversation as it has provided users with a broad offering of enhanced image quality and features. With a large percentage of existing security systems relying on analog, many end users looking for high definition (HD) video quality have been forced to take on a complete system overhaul. Infrastructure Overhaul For HD Video To make the switch, customers would need to change everything, from cameras to hardware to wiring– not to mention the lengthy installation process that would ensue. IP cameras also require higher Internet speeds and more cloud space. Whether constrained by budget, bandwidth or storage, many end users have been unable to adopt this new video surveillance method.Thanks to technological advancements within the security industry, HD over Coax offers a viable solution for integrators and end users alike Thanks to technological advancements within the security industry, HD over Coax offers a viable solution for integrators and end users alike. By utilising the current Coaxial cables, this offering yields high definition video, while requiring minimal infrastructure changes and is an optimal surveillance choice for security customers. Plus, with new advancements and updates being made frequently to this technology, there is a solution for every security need. The enhanced alternative of HD over Coax has been warmly welcomed in the security industry, thanks to its simple solutions and ever-evolving features. Many new analog HD cameras are “plug and play,” able to connect directly to existing Coaxial cables. This eliminates the need for a complete system change, creating cost-savings for the end user and an enhanced video quality offering. Easy Solutions For HD Video As a result, integrators can cost-effectively upgrade their customer’s surveillance solution while using their legacy infrastructure, making it an attractive option for end users and an easy sell for dealers. Latency in video is another common issue with network-based camera systems, where even the slightest delay in video surveillance can hinder security response HD over Coax cameras themselves are always expanding and evolving to meet a wide array of security needs. With the introduction of fisheye and multi-sensor cameras, users now have a multitude of coverage options, not to mention the introduction of 4K bringing resolution options to the same level as IP. Some newer technologies are even touting 4K cameras paired with 4K digital video recorders (DVRs) made specifically for analog systems. Longer cables grant transmission for up to 1600 feet, double the distance of standard analog solutions, and triple that of IP systems. This single cable is able to transmit both HD video and audio. Recently, broadcast quality audio over Coax has become available in limited models, a substantial improvement over older analog technology, which was unable to transmit audio. Stopping Video Delay Latency in video is another common issue with network-based camera systems. Even the slightest delay in video surveillance can hinder security response. IP cameras are forced to compress and packetize their video for transmission. The outcome of this is a reduced number of images per video, which in turn causes delay. HD over Coax on the other hand, delivers an unlimited amount of HD images in real time, with smooth motion and impressive clarity. Additionally, the point-to-point transmission delivers uncompressed video free of lag. Another touted benefit is that, unlike IP networked cameras, analog systems provide a more secure video transmission. With so much sensitive information housed on a businesses’ network, adding another point of network access through an IP camera can create concerns for cyber security risks. HD over Coax delivers an unlimited amount of HD images in real time, with smooth motion and impressive clarity Preventing Network Hacking With HD over Coax, the physical connections between the camera and DVR prevent network hacking. By keeping the video surveillance system offline, security professionals are able to direct their attention to the physical threats at hand, rather than having to focus on deterring cyber security risks. One of the primary difficulties of deploying HD video solutions is the fact that many older systems utilize a wide variety of HD standards and platforms. To make matters more complicated, after HD over Coax was brought to market, manufacturers raced to create their own version of this technology. Today, the most popular proprietary standards are HD-CVI, HD-TVI and AHD. However, integrators and customers found that attempting to manage multiple HD technologies proved to be near impossible.Integrators and customers found that attempting to manage multiple HD technologies proved to be near impossible Diversifying Surveillance Through One DVR To combat these issues, manufacturers have introduced products with more flexibility to their portfolios. One example of this is the penta-brid DVR which grants the ability to seamlessly integrate multiple technologies deployed across one application. This means that systems with diverse camera brands and technologies, such as a mix of HD-CVI, HD-TVI, AHD, analog or IP, can be connected through one DVR. For many end users with legacy analog systems, penta-brid DVRs give them greater freedom to choose between a variety of solutions, rather than being limited to one option. With video resolution increasing, the space needed to store the footage is similarly rising. Penta-brid technology has been able to adapt to these evolving needs, giving users ample storage space to house the HD and 4K surveillance video with some of the newest models including H.265 compression.  HD Casino Surveillance Made Simple For casinos, HD images are critical for identifying unauthorized personnel and unlawful behaviours to create a safe environment for guests and staff While HD over Coax is beneficial to many end users and integrators, those in the casino and hospitality markets find it crucial. With a combination of high profile guests, large amounts of cash on hand, constant crowds and strict industry regulations, reliable video surveillance is a must. Deploying new IP systems comes at a stiff price. When looking to upgrade their video surveillance, casinos must also be mindful of the installation process. When moving to an IP-based system, ripping out old wires and replacing them with new is the standard practice. This practice can be both disruptive and costly, not to mention gaming regulations require casino activities be monitored at all times so a complete system shutdown would result in revenue loss. This cost can be hard to justify, especially when the current legacy analog system remains in working condition with only the lower image resolution to date it. For these scenarios, the most cost-effective option is to leverage the legacy infrastructure, replace the existing cameras with new devices, and reap the benefits that HD video has to offer without any lapse in security. For casinos, HD images are critical for identifying unauthorized personnel and unlawful behaviours to create a safe environment for guests and staff. HD over Coax cameras now offer the same resolution as IP cameras with a plug and play approach, that cuts down on expense without sacrificing quality. For businesses and applications that are unable to adopt IP technology, whether it be cost or time prohibitive, HD over Coax now features most of the same benefits IP has to offer without breaking the bank. By providing clear images in real time, maximizing existing infrastructure, and affording cyber security benefits, HD over Coax provides an attractive solution for many end users and integrators.

When people think of control rooms, images from James Bond movies or intense action stories come to mind. What they fail to realise is the incredible level of ergonomics, technology, precision and craftsmanship required to create a top-notch command and control room. “These are rooms of complex functionalities, where hundreds of elements must be integrated and function in sync,” says Jim Coleman, National Sales Manager, AFC Industries. Professional teams from several different industries must coordinate every single detail in order to ensure that functionality occurs each and every time. Reconfigurable Furniture For Control Rooms AFC Industries is one company that specialises in equipping control rooms for security and other applications. AFC Industries was established in 1994 as a family-owned business that focuses on the design and construction of ergonomic products. Their height-adjustable units guarantee the right height for standing desks as well as traditional sitting levels. The company produces an array of Command and Control ergonomic security consoles and mounting solutions. Modular racking systems facilitate efficient storage of electronic and audio-visual equipment. As technology changes, older traditional consoles are no longer a necessity. Many organizations instead are choosing to use lighter, less costly, reconfigurable furniture that allows more flexibility. Command Centers need to be able to reconfigure the space at will. Because most systems are housed in secure data centers, users should be able to quickly move their positions by relocating their workstations, utilising different network connections. Simple control room features, like those addressing lighting or operator comfort, can make the difference in a correct or incorrect decision during a crisis Emergency Operations Centers A positive trend driving the market for control rooms is an increase in emergency operations centers (EOCs), says Randy Smith, President of Winsted. “Everybody is concerned about what happens in an emergency,” says Smith, and the centers are popping up as a tool for emergency preparedness. It’s another environment where sit-stand work stations are the rule. Winsted’s product lines include stock modular and customized elements in good-better-best categories – from basic to lots of “bells and whistles;” jobs can be configured from modular elements or customized as needed. Customized Control Rooms For Seamless Operation There is a lot at stake in control room design: Lives can depend on how effectively a control room functions in an emergency. Control rooms should seamlessly accommodate both everyday occurrences and crisis situations, says Matko Papic, Chief Technology Officer of Evans Consoles. Better-operating control rooms can increase efficiency and reduce and/or mitigate risk. Simple control room features, like those addressing lighting or operator comfort, can make the difference in a correct or incorrect decision during a crisis. Addressing operator comfort can reduce the possibility of workers’ compensation claims. End users are seeing multiple benefits of creating a better operating environment, better sightlines, more comfort and attention to ergonomics. As a fully integrated control room solutions provider, Evans Consoles approaches the needs of a control room environment beginning in the conceptual/operational planning stage. They consider broad issues such as how information will be processed, the interface between technology and operators, and the cognitive and physical interactions of operators – understanding that these factors drive the layout and function of control rooms. After analyzing tasks to be performed in the environment, Evans lays out the consoles to meet those needs. Rather than a predesigned solution, each installation is tailored around a specific application. Read part 2 of our Control Rooms series here

Many end-users shell out the cash to acquire the newest high-end devices, plug in, and expect to be wowed A well-developed surveillance system can give a single security guard the power to see what otherwise might take a hundred pairs of eyes to see. But what happens when all the components are all connected and powered up, and the resulting image on the screen is, well, indiscernible, or, at the very least, terribly pixelated? Many end-users shell out the cash to acquire the newest high-end devices, plug in, and expect to be wowed. Often enough, however, what they see on the screen is not what they were expecting – and they wonder what they just paid for. In a good high-definition system, what factors actually create the best image quality? With so many variables involved, from the camera’s lens to the imaging algorithms to the monitor resolution – just to name the obvious ones – how do system integrators achieve the best on-screen images?   The Lens The first component to handle light from an object, this may be the one most taken for granted in cameras of any sort. (Just try scratching or cracking one and you’ll agree.) In the days of analog cameras, it seemed that any old lens would do just fine. However, as the technology inside cameras evolved and more powerful sensors (more pixels) became available, engineers and programmers demanded more from lenses. Moreover, intelligent video content analyses would be impossible without high-accuracy lenses.In what way do lenses impact the image quality? The key factor here is light transmission. The quality of light passing through the lens itself will forever be critical to the quality of image reproduced. A lens made using ultra-precision molding aspherical technology achieves more accurate color, better light, and clearer images. Multilayer broadband anti-reflection coating further maximises a lens's light transmission while minimizing the residual reflection of light on the surface of each optical lens. Variables involved include the camera’s lens, the imaging algorithms and the monitor resolution When it comes to fabricating a megapixel lens that hits the mark, the materials used and the processes by which lenses are produced are the two most critical criteria. The materials most often used to create lenses are glass and specialized plastics. An HD lens made of ultra-low-dispersion optical glass – which, by using dispersion characteristics that are different from those of conventional optical glass – will deliver better HD performance. Machine-automated lens production using specialized plastics results in high output for camera producers, and the lenses produced are more uniform in design and quality. For an HD vari-focal lens, its image quality depends largely on the precision of the cam. The cam rotates to drive the zoom and focus lens groups forward and backward for a smooth continuity of focal length and adjustment of the focal point. A lack of precision with the cam inevitably causes an offset or tilt of the lens' optical axis during zooming and focusing, leading to a serious loss of image quality. Lens production is a delicate balancing act. The slightest errors or imperfections will be very noticeable when tested Lens production is a delicate balancing act. The slightest errors or imperfections will be very noticeable when tested. The features of a lens that affect image resolution, clarity, and contrast must be perfect. Achieving uniformity of image resolution at the center and the edges of a lens requires high-precision machinery. And once a lens has been properly crafted, the assembly of the camera, the lens housing materials, and the alignment of the optical axis demand utmost accuracy. To put it mildly, quality control must be rigorous. Image Signal Processing As light passes through the lens, the sensor captures it and converts it to data. Raw RGB data is transmitted by the camera sensor and undergoes Image Signal Processing (ISP) such as noise reduction, white balance, WDR, curve correction and color correction, etc. The data is then transformed to true colors for each pixel point, for people to see images that look “normal” to the human eye. It is the Image Signal Processing that defines the final image quality on the screen. Collecting data in different conditions is vital, for instance, outdoor data should be analyzed with natural light on days with sun, overcast, rain, and fog, at dawn, at dusk, and so on. Similarly, when using cameras equipped with infrared sensors, testing the IR light signals in various conditions is necessary as well.  Actual image performance depends upon variables such as low light illumination, signal to noise ratio, dynamic range of light, and more. ISP algorithms aim at increasing the signal data and decreasing noise. Cameras with Wide Dynamic Range (WDR) will yield improved video imaging with both background and foreground objects in high contrast or high-backlight environments, maximising the amount of detail in brighter and darker areas in one field-of-view. In scenes with low contrast and low light, the sensors deliver digital image signals and at the same time send some amount of digital noise that directly hinders image clarity. Three-dimensional digital noise reduction (3D DNR) removes unwanted artifacts from an image, reducing graininess. Where cloudy weather poses a challenge, auto-defogging technology helps to identify the density of fog or rain with gray-white color ratio analysis, and imbues images with true color reproduction. Ramping up the megapixels and frame rates yields great video, but also results in more bandwidth used and more storage occupied Matching Megapixels To Image Quality When the factors mentioned above line up well, correlating cameras and monitors creates the best viewing experience. When a high definition camera is in place, a monitor with a high resolution will display images much more clearly. But if the monitor’s resolution is low, it will not deliver the high-quality images expected – or possible – from that HD camera. For an 8 MP camera, for instance, users do best to apply monitors with 4K × 2K resolution. Though common sense, this deserves to be mentioned because users might decide to upgrade their systems with 4K monitors, but with perhaps 1.3 MP cameras installed. In such a scenario, there’s no guarantee the on-screen image quality will automatically improve. Managing Data And Bandwidth In terms of a complete, high definition surveillance system, when the right factors come together and the calibrations are set, image quality – even in a standard HD 1080p setup – can be extremely good. The final piece of the puzzle is managing the data. Ramping up the megapixels and frame rates yields great video, but also results in more bandwidth used and more storage occupied. Squeezing bandwidth threatens image quality and clarity, but keeping ample room for signal transmission and storage will eventually increase the overall cost for customers. Is it possible for integrators to optimize their customer’s system and, at the same time, stay within budget constraints? Luckily, it can be done. Squeezing bandwidth threatens image quality and clarity, but keeping ample room for signal transmission and storage increases the overall cost for customers To do this, a more efficient video encoding solution would allow an improvement in compression efficiency of 40–50% over H.264. Improvements to algorithms that are adaptive to a particular scene give users control over bitrate. Another option would be to start recording video only when an event triggers an alarm, since most security guards are primarily concerned with moving objects rather than a scene’s generally stagnant background. This intelligently helps optimize bandwidth and storage consumption. Another method is to use a single panoramic or fisheye camera in place of several HD cameras for coverage – the reduced number of security devices will reduce bandwidth demands and the rate of storage consumption as well. Getting The Best Image Quality Now let’s put this all together. Naturally, integrators and users will refer to their product specs to understand features and functions, fine-tuning each component for best results. Also, as suggested above, users should select an HD camera comprehensively in terms of lens performance, pixels, image quality, and overall system compatibility and performance. Next, matching the backend device and management platform should be carefully considered in a complete security system. Installing equipment that has been engineered for a given scene is a must, along with strategising how to get the most coverage out of the lowest number of cameras. Finally, product quality, warranty, price, and on-going customer service are all important factors that customers should take into account as well.

The winning products and services of the 2019 Innovation Awards were revealed at ESX 2019 on June 4 in Indianapolis. Each year, the ESX Innovation Awards program recognizes outstanding products and services that drive the electronic security and life safety industry forward. This year’s winners continue that legacy with novel innovations and improvements. To determine the best of the best, judges selected winners from a pool of applications from manufacturers and service providers serving the industry with innovative end-user offerings and tools that help dealers, integrators and monitoring professionals become more efficient and profitable. category Winners were as follows: Access control pdqSMART+, Grade 1 Cylindrical Lock by PDQ Industries Enterprise Access Control by Alarm.com OmniAssure Touch by Honeywell Commercial automation / control systems / networking TruProtect™ Integrated Security Solution by Interlogix Dealer services QuoteAnywhere G2.0 – Mobile Sales Quote & Sign Platform by WeSuite CSR Readiness PRO by CSR Privacy Solutions, Inc. Digital health / well-being systems Essence 3D Sense Fall Detector by Essence Smart Care Fire / life safety DynamixSmoke by Advanced Honeywell Home SiXCOMBO Two-Way Wireless Smoke/Heat and Carbon Monoxide Detector by Resideo Installation / service tools fireNspec by PnewSoft, LLC. System Surveyor by System Surveyor Intrusion systems BX Shield Outdoor Boundary PIR Series by Optex, Inc. IQ Panel 2 Plus by Qolsys 1122 Wireless (PIR) Motion Detector by DMP - Digital Monitoring Products BAT-Connect Communicator by Alula Mobile apps for consumers Honeywell Total Connect VISTA Partitions by Resideo Video Verification App by DICE Corporation Smart Signal by Alarm.com Monitoring station CHeKT Visual Verification Bridge by CHeKT Specialty products & services WattBox 150 IP Power Outlets with OvrC (1 controlled bank, 2 outlets) by SnapAV Video surveillance SecureCom Video NVR™ by DMP - Digital Monitoring Products Thermal-Optical DeepinView Turret Camera DS-2TD1217-3/V1 by Hikvision USA Umbo AICamera by Umbo Computer Vision DuraVisionDX0211 by EIZO Inc. Umbo Light by Umbo Computer Vision Next-gen products Judges from across the country were invited to provide their expert opinions  The winners selected are recognized as next-gen products and services that offer significant opportunities for growth. Judges from across the country were invited to provide their expert opinions based on thorough criteria. This year’s judges were: Rodger Reiswig, Johnson Controls (Florida); Grady Medcalf, Spectrum (Colorado); Michele Monheim, Amherst Alarm (Upstate New York); Steven E. Paley, Rapid Security Solutions (Florida) and Adam Thompson, Wired-Up Systems (Arizona). Criteria of judging Entrants to the Innovation Awards program were judged on: features and functions, innovation, end-user experience, ability to solve a problem, revenue growth potential, impact on company efficiencies and compliance with regulations. These metrics provided a rubric that determined the most innovative and exceptional products and services in the industry. Winners of the Innovation Awards were featured in the ESX Innovation Awards Showcase in Booth 615 during live expo hours.

The Electronic Security Expo (ESX) will be held at the Indiana Convention Center, June 3-6, in Indianapolis. The show focuses exclusively on the electronic security and life safety industry, including companies that service the connected Internet of Things (IoT) space for homes and businesses. The ESX Main Stage will highlight inspirational presentations from motivational speakers, Dr. Rick Rigsby and Kevin Brown. In addition, there will be a founder of a drone security company and an Entrepreneur-in-Residence from Kleiner Perkins for OpenXchange, and a Secret Service agent for the Closing Keynote. Sharing Best Practices And Trends In breakout sessions, colleagues and business thought leaders will share best practices, trends and opportunities that helped their own companies and careers, so that others might replicate their successes or minimize their failures. These sessions are aimed at propelling attendees to reimagine their business models and go-to-market strategies, says George De Marco, Chairman of ESX and Managing Partner for DECO Ventures LLC. Examples of breakout sessions include: CounterPoint Forum – “False Alarm Dispatches - A Real Threat or a Nuisance to the Industry?” “Top 3 Ways to Grow Your Video RMR” “5 Faster, Smarter Ways to Improve Cash Flow” “Artificial Intelligence Real Time Video Monitoring Solutions” Promoting Security Professionals’ Growth Our goal is to develop next-gen methods that deliver industry content and promote professional growth"“Each year, we challenge ourselves to raise the bar of the educational sessions and main stage events,” says De Marco. “One of the ways is introducing new faces and voices for the peer-developed and peer-driven educational sessions that offer best practices and identify trends, opportunities and challenges for industry professionals to consider today and in the future. Our goal is to develop next-gen methods that deliver industry content and promote professional growth as the industry pivots to the future.” New entrants and disruptors are challenging traditional go-to-market strategies, causing traditional companies to rethink how they rise above the noise in a changing competitive landscape and handle new consumer buying behaviours, says De Marco. Exhibitors At ESX Exhibitors that support ESX include Interlogix (Diamond sponsor), Napco (Platinum sponsor), Alula and DMP (Gold sponsor), and ADI, Altronix, Bold Group, Essence, ICT, Quick Response, Resideo, Secura key, Security Central and WeSuite (Silver sponsors). ESX seeks to connect exhibitors with the influencers and decision-makers from companies that represent a cross section of dealers, integrators and monitoring companies in North America. The exhibit hall will be the focal point for exhibitors to showcase their latest technology in the city’s impressive convention center. The exhibit hall will be the focal point for exhibitors to showcase their latest technology in the city’s convention center “We recognize individuals and companies during the Opening Celebration that help propel the industry forward and at our VIP Event at the Indianapolis Motor Speedway,” says De Marco. “During the day, there are meals around the Main Stage sessions which gather attendees around the table for casual conversation before the presentation begins.” Indianapolis, home of the Indy 500, is a unique location that has a lot to offer the attendees of ESX. A special night at the Indianapolis Motor Speedway will invite a limited number of guests to share great food and drinks, to experience a trip around the track in an official pace car, and to ‘kiss the bricks’, a speedway tradition. Centrally located in the US, Indianapolis is a convenient convention destination for travel, whether flying or driving. Connecting With Peers And Colleagues Another benefit of the show is the cross-section of companies represented in the industry, whether large, medium or small There are also networking opportunities throughout the week. The Pub Crawl, an attendee favorite, is a night where long-time friends gather, and new friendships are made. “This is where the real conversations happen between peers and colleagues about real problems of running and growing a company, and solutions that can make a difference,” says De Marco. Another benefit of the show is the cross-section of companies represented in the industry, whether large, medium or small players. This enables professionals to come together to connect with their peers and colleagues, allowing for deep discussions on how to grow their people, revenues and profits, including mentoring opportunities that encourage leadership development, says De Marco. The subject of finding qualified employees is top of mind for almost every industry today, especially the security industry. Sessions that address hiring and managing employees for industry professionals include  “Hiring from Outside the Monitoring Industry: Surprising Resources for Great Operators” “Maximize New Employees: Why Onboarding is Critical to Their Success” “5 Tips for Effective Employee Performance Evaluations” Helping Attendees To Reinvent Their Business “Our focus is primarily on the attendee, helping them connect with suppliers, colleagues and opportunities that reimagine their businesses, so they can be stronger competitors,” says De Marco. “If we can provide the right knowledge to inspire or transform the attendees to take meaningful action or implement change that helps them remain relevant, we believe we have succeeded.” There will be an undercurrent of sadness at ESX this year because the industry recently suffered a loss. George Gunning, former CEO of USA Alarm Systems and one of the founding members of ESX, passed away in February. “We would be remiss if we didn’t recognize his contributions and influence on the industry and ESX over the years,” says De Marco. Another founding member of ESX who has passed away is John Murphy, formerly CEO of Vector Security.

3xLOGIC, Inc., global provider of integrated, intelligent security solutions, and a three-time Deloitte Technology Fast 500 winner, announced that the company has added to its growing North American sales network, along with other personnel moves at its umbrella company, Stanley Products and Solutions (SPS). The company added two new RSMs to further penetrate key markets in the Pacific NW as well as the Mid-Atlantic regions and appointed a new Marketing Manager for the PACOM brand of products. 3xLOGIC Adds Security Expert 3xLOGIC welcomes Joel Dombovy as a Regional Sales Manager (RSM) in the Northwest 3xLOGIC welcomes Joel Dombovy as a Regional Sales Manager (RSM) in the Northwest. Joel comes to the company with 14 years of security industry experience, working with companies such as Interlogix, GE Security, and Honeywell. John Saxen will support Joel as the Inside Sales Account Manager for the region. Jake Franklin takes over as RSM for the Mid-Atlantic. He joins the company from RF Technologies, a safety solutions company in healthcare where he was RSM for the Northeast. Prior to that, he worked as Critical Infrastructure Account Manager & Sales Representative at a security integration company. Jake’s passion for technology and previous security experience make him an excellent addition to 3xLOGIC’s powerful sales team. Bill Hobbs, Global VP of Sales for SPS, announced that both Joel and Jake will report to Jason Bryan, Director of Sales. PACOM Expands Marketing Team Jennifer Joyce is the new Marketing Manager for PACOM, sister company of 3xLOGIC, as the company continues to expand efforts in the North American to market the wide range of PACOM solutions that have found success all over the world. She brings more than 25 years of marketing and design experience to the team. Her global marketing experience began with Firestone Industrial Products and Jennifer most recently spent her time in digital marketing as Marketing Director for Orbis Education. She will report to Suzi Abell, Senior Director of Global Marketing, SPS. Gavin O’Keeffe has been promoted to Director of Product Management Elsewhere in the larger SPS organization Charlie Erickson has a new title reflecting his growing responsibilities—Chief Technology Officer. He continues to oversee Product Management as his team continues to expand. Reporting directly to Charlie, Michael Poe has been promoted to Director of Product Management. He will be leading the Video, Blue, DIY, and TRENDS products lines. Rick Walker will be aligned under Poe’s leadership.  New PAC, PACOM, infinias Head Also reporting to Charlie, Gavin O’Keeffe has been promoted to Director of Product Management, and he will be leading the PAC, PACOM, infinias, and Sonitrol product teams. We also welcome Darren Monroe, Product Manager for infinias to Gavin’s team. Darren will work in the 3xLOGIC office in Indianapolis and Gavin works out of the PACOM Australia office. Drew Alexander continues as Sr. Director of Program Management, and he will continue to add Program Managers to his team to facilitate a growing list of product launches and business initiatives.