Access control systems & kits Comparison: Traka, Progeny (4)
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The system allows for remote key management. substantially increasing nursing efficiency and security of controlled drugs Security expert Abloy UK has supplied Spire Manchester Hospital with PROTEC2 CLIQ and Traka 21 advanced key management systems to improve the security of medicines and increase nursing efficiency. Spire Manchester Hospital is part of Spire Healthcare, a leading independent hospital group, offering in-patient and out-patient procedures in a wide range of areas. The company recently invested £70m to build this brand-new flagship hospital in Didsbury, Manchester. Nursing Efficiency And Medicine Management For many healthcare institutions, nursing efficiency and medicine management can be a major cause of concern, with drugs needing to be secured effectively whilst giving nurses quick and convenient access. Nursing efficiency is detrimentally affected by poor management of keys, and teams using older mechanical systems frequently have problems locating keys to gain access to controlled drugs – wasting nursing time and affecting patient care. PROTEC2 CLIQ Keys And Cylinders Taking a progressive approach to this process, Spire Manchester Hospital specified a combination of PROTEC2 CLIQ keys and cylinders which were easily retrofitted to a range of Bristol Maid drug cabinets throughout the hospital, including theatres, out-patients and several wards. Staff CLIQ keys were housed in Traka 21 key cabinets fitted across the wards. PROTEC2 CLIQ is an easy-to-use access control system based on mechanical high security disc cylinders combined with highly encrypted electronic locking and identification. Power to the lock is provided by the CLIQ key, therefore no batteries or wires are required to either the lock or drug cabinet, making it an ideal retrofit solution - even for applications such as mobile drug trolleys. Remote Key Management The system allows for remote key management, providing comprehensive audit trails on locks and padlocks, and the ability to remove lost or stolen keys from the system, substantially increasing the security of controlled drugs. PROTEC2 CLIQ was combined with the Traka21 key management system, which provides nurses’ access to a single key for the duration of their shift. By simply entering a PIN code to access a specific key which they validate using the wall programming unit, they can access every cabinet they’re authorized to open. Enhanced Security Measures Dawn Davies, Matron and Head of Clinical Services at Spire Manchester Hospital, said: “When designing and commissioning a brand new private hospital, we wanted to ensure we had equipment at the forefront of medical technology. The systems from Abloy give us enhanced security measures and management of controlled drug storage and access. We’ve recommended the CLIQ system to other Spire Hospitals, and recently invited Abloy to our Regional Pharmacy Managers meeting to present the system as an example of best practice.” Aaron Ballard-Ridley, Healthcare Sales Specialist at Abloy UK, added: “We’ve had a great response from nurses to the CLIQ system. They really like having their own designated key as it means they’re not wasting time looking for keys around the ward. We provided training sessions for the nurses as an introduction to the system, and they’ve been very enthusiastic about this new innovative process for security and the convenience and time saved by having their own keys."
Hypo Alpe-Adria-Bank confidently relies on HID Global to secure new service offerings for customers Hypo Group Alpe Adria, headquartered in Klagenfurt, Austria, is a banking group with its core business in the Alps-Adriatic region. The group consists of individual entities in Slovenia, Croatia, Serbia, Bosnia-Herzegovina and Montenegro. Hypo Alpe-Adria-Bank in Croatia is the largest bank in the Hypo Group. Hypo Alpe-Adria-Bank ranks in the top five banks in Croatia that offers financial services to individuals, sole proprietors, and corporate entities. Currently, the bank’s network comprises 74 branch offices and over 250 ATMs throughout Croatia. Since entering the Croatian market in 1994, Hypo Alpe–Adria-Bank has focused on being at the forefront of innovation and offers a broad range of products and services. Key Mobile Banking Criteria In order to address the growing sophisticated needs of banking customers in Croatia for ‘anytime, anywhere’ access, Hypo Alpe–Adria-Bank sought to expand its multi-channel banking services. The bank embarked on an initiative to launch a secure mobile banking offering, building on the success of its internet banking service that already differentiated it from the competitors. Key selection criteria included the following: An integrated multi-channel authentication platform for securing internet and mobile banking Flexible, future-proof framework for adding multi-layered authentication to respond to current and evolving online threats Convenient and innovative banking authentication solutions that could provide their customers with a seamless customer user experience Ease of deployment and administration Trusted brand that offers integrated versatile authentication and advanced fraud protection solutions The bank embarked on an initiative to launch a secure mobile banking offering HID Global Two-factor Authentication HID Global’s solution was selected based on these stringent criteria and its long-standing relationship of over 10 years with Hypo Alpe-Adria-Bank in Croatia from the previous successful secure internet banking deployment. “HID Global is a trusted brand in the market and offers the best security solutions,” said Mr. Alberto Skendrovi?, Executive Director Organization/IT with Hypo Alpe-Adria-Bank, in Croatia. Hypo Alpe-Adria-Bank implemented two-factor authentication for its innovative mobile banking solution. The bank’s deployment of HID Global’s ActivID® Authentication Appliance was critical for customers to have peace of mind in accessing banking services from anywhere, and from multiple devices. Moreover, it strengthened their multi-channel strategy by applying consistent security across multiple service channels thus adhering to common best practices for digital banking. The bank launched its mobile banking customer solution secured by HID Global’s ActivID Mobile Soft Token SDK One-Time Password (OTP) functionality. This was embedded in Hypo Alpe-Adria-Bank’s mobile banking application that supports different mobile operating systems - Android, Windows and iOS. As a result, Hypo Alpe-Adria-Bank was able to effectively offer a higher level of security to its customers HID Partnership With ComTrade HID Global worked with its local partner ComTrade to develop the mobile banking applications. Hypo Alpe-Adria-Bank exclusively uses HID Global’s Identity Assurance solutions and they comprise the bank’s de facto strong authentication platform. HID Global’s solutions are integrated with the bank’s internet and mobile banking platforms, delivered by ComTrade. HID Global partnered with ComTrade, a system integrator that has a long-standing relationship with the bank and is a regional expert in its field for designing and developing innovative banking solutions. “HID Global’s Software Development Kit (SDK) facilitated the rapid launch of a secure mobile banking solution for the bank. This was thanks to the versatility of the ActivID Authentication Appliance that has a flexible integration framework,” said Emir ?auševi?, Delivery Director Bosnia and Herzegovina with ComTrade Group. Retail And Corporate Internet Banking Solution For its retail and corporate internet banking solution, the bank developed a customized two-factor authentication method using HID Global’s ActivID Appliance SDK. This enabled strong two-factor authentication (what you have) and a PIN (what you know). In addition, the SDK allowed the bank to design and manage an in-house centralized solution that included personalisation, initialization and maintenance solutions. As a result, Hypo Alpe-Adria-Bank was able to effectively offer a higher level of security to its customers without compromising on a convenient and seamless user experience when accessing their mobile and internet bank accounts. Most importantly, the bank was able to maintain their customers’ trust and loyalty with this new mobile banking service. The bank was able tomaintain their customers’trust and loyalty with thisnew mobile banking service The bank was also able to demonstrate its ongoing commitment to customers by offering innovative applications to address their requirements for ‘anywhere anytime’ banking services. “HID Global’s ActivID Authentication Appliance provided Hypo Alpe-Adria-Bank with a multi-layered, versatile authentication solution that was cost-effective,” said Mr. Alberto Skendrovi?, Executive Director Organization/IT of Hypo Alpe-Adria-Bank, in Croatia. Unified Approach For Multi-Channel Banking The solution allowed Hypo Alpe-Adria-Bank to adopt a unified approach for multi-channel banking via an integrated authentication platform. This provided centralized management for credentials across a broad range of users and device types.It has also provided the path for implementing a risk-appropriate platform to address rising online malware threats. Moreover, as adoption of service channels such as mobile banking continually increase, HID Global’s ActivID Authentication Appliance is expected to provide a significant return on investment (ROI) to the bank. Currently, Hypo Alpe-Adria-Bank has 75,000 internet banking users, including both retail and corporate customers, and an initial customer base of 25,000 retail customers using their new mobile banking service. Based on its continued successful relationship, Hypo Alpe-Adria-Bank confidently relies on HID Global to secure new service offerings for retail, corporate and mobile banking customers for small and medium-sized enterprises. “HID Global is a recognized brand and offers secure identity solutions to ensure our customers’ trust in online and mobile banking. We do not see any authentication solution that can compete with HID Global,” said Mr. Alberto Skendrovi?, Executive Director Organization/IT with Hypo Alpe-Adria-Bank, in Croatia.
EM uses Traka cabinets to store and issue keys for its winter fleet and increase user accountability Intro Traka is helping EM Highway Services Limited (EM), the service provider responsible for managing the Highways England Area 9 contract, effectively issue and monitor Airwave radios and with key cabinets to manage its winter fleet vehicles, which is crucial to its operations. Asset Management The Traka intelligent locker systems enable authorized users to trace who has a handset, or who had it last if it goes missing, and see which terminals are in or out of each locker by carrying out a real-time audit. This is imperative because the network is vast and a viable means of communication is essential. The lockers also allow users to exchange damaged or faulty equipment and use another device while the broken one is being repaired. Key Management Key cabinets store and issue keys to vehicles and audit reports make staff accountable for the vehicles they have taken as any damage caused can easily be traced. Background EM delivers highways infrastructure services across the UK. Its work with the Highways Agency consists of the smooth running of Area 9. Area 9 is the Highways Agency’s network in central England. It covers major roads throughout the Midlands, including sections of the M50, M5, M6, M42, M40, A5, A38, A46, M54 and M69. EM manages a workforce of over 1,150 staff, therefore it is vital that its equipment is in working order. Similarly, the agency’s winter fleet of over 500 vehicles nationally, is crucial to the effective running of the service and so keys need to be issued safely and securely to allow access. "“Key management has improved 100% because the system records each person who withdraws keys and they are no longer being lost" says Paul Atkin, EM Highways England uses a two-way radio system, Airwave, to enable communication between the network control center and Asset Incident Watchmen (AIW) across a vast area. The airwaves are encrypted so that it is impossible for just anybody to communicate with the officers. Highways England must apply to the Home Office for a license, and meet the criteria set out in the Airwave Code of Practice, something that the EM must adhere to. Airwave Code Of Practice The Airwave Code of Practice requires the Airwave terminals to be stored securely, readily accessible, restricted to authorized users only, protected from malicious damage and monitored and accounted for. Fleet Management EM uses key cabinets to store and issue keys for its winter fleet and increase user accountability. Previously, combination key safes were located at various places around the depots and were left un-secure or unlocked, meaning there was no way of knowing who had used a vehicle and when, and if any damage had been caused, who had caused it. The Traka system automatically records when a key is used and by whom on a central database. This information is available via the cabinet's data display or on an administrators PC. This means an administrator knows exactly where each key is at all times and they can also see who last took a key to use a vehicle and when that key was returned. If there is any damage to a vehicle the right person will be held to account. If one of the vehicles from EM’s winter fleet is needed, it can be utilized straight away and staff do not have to waste valuable time searching for a key which minimizes downtime. “Key management has improved 100% because the system records each person who withdraws keys and they are no longer being lost. “Where damage has been caused to vehicles with no known culprit, now we have a start point to finding out who has caused it.” says Paul Atkin, EM Traka intelligent airwave locker system charges radios, increases accountability and helps EM manage use and misuse of equipment Airwave Management Problem The use of airwaves is strictly controlled to prevent unauthorized access, therefore the Highways England must apply to the Home Office for a license and meet criteria set out in the Airwave Code of Practice in order to use handsets. The previous system used by EM left handsets open to abuse and with up to 80 radios in use at any one time, handsets would go missing, be misplaced or easily lost with no accountability. Batteries would go flat quickly so someone starting their shift would not have access to a fully charged radio and there were instances when some devices were mistakenly taken home, causing a shortage of handsets for anyone starting work. “Before we had Traka radios would go missing and people would take them out and never bring them back. With Traka, we do not have to replace lost or broken equipment.” says Paul Atkin, EM Solution EM decided to implement a more thorough process and purchase intelligent lockers and cabinets from Traka, the key and asset management specialist. The Traka intelligent airwave locker system charges radios so that staff do not have to waste time trying to find alternative handsets, increases accountability and helps EM protect its investment and manage the use and misuse of equipment. If devices are broken, damaged, lost or stolen, the system notifies staff through its database on who has taken what and whether it has been returned. The key cabinets increase accountability because an audit trail means that the manager can see who last took a key to use a vehicle and when that key was returned. If there is any damage to the vehicle the user will be held to account. “With the radios and Traka the lads do not feel on their own because they know others are there listening and support is there if they need it. Morale with Traka is a lot better.” says Sally Blandford, EM Faulty Equipment Logging Traka’s intelligent locker system with fault logging means users are able to return damaged or faulty handsets and receive a new device while the broken one is fixed. The system prevents the issue of faulty or damaged devices, meaning staff starting their shift is not presented with a handset that will not work. The handset is then repaired while the worker is issued with a temporary replacement.
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